Obtaining Other Language Versions: To obtain information in another language about the use of this product, please contact your
local Crown Distributor. If you need assistance locating your local distributor, please contact Crown at 574-294-8000.
This manual does not include all of the details of design, production, or variations of the equipment. Nor does it cover every possible
situation which may arise during installation, operation or maintenance.
The information provided in this manual was deemed accurate as of the publication date. However, updates to this information may have
occurred. To obtain the latest version of this manual, please visit the Crown website at www.crownaudio.com.
Trademark Notice: Crown, Crown Audio, Amcron, Com-Tech, IQ System, and Multi-Mode are registered trademarks of Crown
Inter national. HiQnet and System Architect are trademarks of Harman Pro Group. Other trademarks are the property of their respective
own ers.
Some models may be exported under the name Amcron.
7. Do not block any ventilation openings. Install in accordance
with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat
reg isters, stoves, or other apparatus (including amplifiers)
that produce heat.
9. Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with
one wider than the other. A grounding-type plug has two
blades and a third grounding prong. The wide blade or
the third prong is provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched,
par ticularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufac-
turer.
12. Use only with a cart, stand, tripod, bracket, or table specified
by the manufacturer, or sold with the apparatus. When a
cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when
unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing
is required when the apparatus has been damaged in any
way, such as power-supply cord or plug is damaged, liquid
has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does
not operate nor mally, or has been dropped.
15. Use the mains plug to disconnect the apparatus from the
mains.
16. WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC
SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN OR
MOISTURE.
17. DO NOT EXPOSE THIS EQUIPMENT TO DRIPPING OR
SPASHING AND ENSURE THAT NO OBJECTS FILLED
WITH LIQUIDS, SUCH AS VASES, ARE PLACED ON THE
EQUIPMENT.
18. THE MAINS PLUG OF THE POWER SUPPLY CORD SHALL
REMAIN READILY OPERABLE.
Wichtige Sicherheitsinstruktionen
Instrucciones de Seguridad Importantes
TO PREVENT ELECTRIC SHOCK DO NOT REMOVE TOP OR
BOTTOM COVERS. NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
À PRÉVENIR LE CHOC ÉLECTRIQUE N’ENLEVEZ PAS LES
COUVERCLES. IL N’Y A PAS DES PARTIES SERVICEABLE
À L’INTÉRIEUR. TOUS REPARATIONS DOIT ETRE FAIRE PAR
PERSONNEL QUALIFIÉ SEULMENT.
PARA PREVENIR UN CHOQUE ELÉCTRICO, NO RETIRE LAS
CUBIERTAS SUPERIOR O INFERIOR. NO EXISTEN PARTES QUE
PUEDAN SER REPARADAS POR EL USUARIO AL INTE RIOR.
REMITA EL SERVICICO AL PERSONAL TÉCHNICAL CALIFICADO.
TO COMPLETELY DISCONNECT THIS EQUIPMENT FROM THE
AC MAINS, DISCONNECT THE POWER SUPPLY CORD PLUG
FROM THE AC RECEPTACLE. THE MAINS PLUG OF THE POWER
SUPPLY CORD SHALL REMAIN READILY OPERABLE.
POUR DÉMONTER COMPLÈTEMENT L’ÉQUIPEMENT DE
L’ALIMENTATION GÉNÉRALE, DÉMONTER LE CÂBLE D’ALIMENTATION DE SON RÉCEPTACLE. LA PRISE D’ALIMEN TATION
RESTERA AISÉMENT FONCTIONNELLE.
PARA DESCONECTAR COMPLETAMENTE EL EQUIPO DEL
SUMINSTRO ELECTRICO, DESCONECTE EL CABLE DE ALIMENTACION DE LA TOMA DE CA. LAS PATAS DEL CONEC TOR
DEL CABLE DE ALIMENTACIÓN DEBERAN MANTENERSE EN
BUEN ESTADO.
WATCH FOR THESE SYMBOLS:
The lightning bolt triangle is used to alert the user to the risk of
electric shock.
The exclamation point triangle is used to alert the user to
important operating or maintenance instructions.
REGARDEZ CES SYMBOLES:
La triangle avec le sigle ‘’foudre’’ est employée pour alerter
l’utilisateur au risque de décharge électrique. Le triangle avec
un point d’exclamation est employée pour alerter l’utilisateur
d’instruction importantes pour lors opérations de mainte nance.
ATENCION CON ESTOS SÍMBOLOS:
El triángulo con el símbolo de rayo eléctrico es usado para
alertar al usuario de el riesgo de un choque eléctrico.
El triángulo con el signo de admiración es usado para alertar
al usuario de instrucciones importantes de operación o mantenimiento.
IMPORTANT
CTs Series amplifiers require Class 2 output wiring.
Les amplificateurs de série de CTs exigent des câbles de sortie de
classe 2.
CTs-Reihe-Verstärker verlangen Klasse die 2 Produktionsverdrah tung.
Los amplificadores de la Serie CTs requieren de un cableado de sal ida
Clase 2.
MAGNETIC FIELD
CAUTION! Do not locate sensitive high-gain equipment such as preamplifiers directly above or below the unit. Because this amplifier has a
high power density, it has a strong magnetic field which can induce hum
into unshielded devices that are located nearby. The field is strongest
just above and below the unit.
If an equipment rack is used, we recommend locating the amplifier(s)
in the bottom of the rack and the preamplifier or other sensitive equipment at the top.
FCC COMPLIANCE NOTICE
This device complies with part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
CAUTION: Changes or modifications not expressly approved by the party responsible for
complicance could void the user’s authority to operate the euqipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Crown International, Inc.
Issued By: Crown International, Inc.
European Representative’s Name and Address:
David J. Budge
10 Harvest Close
Yateley GU46 6YS
United Kingdom
Equipment Type: Commercial Audio Power Amplifiers
Family Name: CTs Family
Model Names: CTs 4200USP/CN, CTs 8200USP/CN
EMC Standards:
EN 55103-1:1997 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 1: Emissions
EN 55103-1:1997 Magnetic Field Emissions-Annex A @ 10 cm and 20 cm
EN 61000-3-2:2001 Limits for Harmonic Current Emissions (equipment input current less than or equal to 16 A per phase)
EN 61000-3-3:2002 Limitation of Voltage Fluctuations and Flicker in Low-Voltage Supply Systems Rated Current less than or equal to16A
EN 55022:2003 Limits and Methods of Measurement of Radio Disturbance Characteristics of ITE: Radiated, Class B Limits; Conducted, Class A
EN 55103-2:1997 Electromagnetic Compatibility - Product Family Standard for Audio, Video, Audio-Visual and Entertainment Lighting Control Apparatus for Professional Use, Part 2: Immunity
EN 61000-4-2:2001 Electrostatic Discharge Immunity (Environment E2-Criteria B, 4k V Contact, 8k V Air Discharge)
EN 61000-4-3:2001 Radiated, Radio-Frequency, Electromagnetic Immunity (Environment E2, criteria A)
EN 61000-4-4:2001 Electrical Fast Transient/Burst Immunity (Criteria B)
EN 61000-4-5:2001 Surge Immunity (Criteria B)
EN 61000-4-6:2003 Immunity to Conducted Disturbances Induced by Radio-Frequency Fields (Criteria A)
EN 61000-4-11:2001 Voltage Dips, Short Interruptions and Voltage Variation
Safety Standard:
IEC 60065: 2001 7th Ed. Safety Requirements - Audio Video and Similar Electronic Apparatus
I certify that the product identified above conforms to the requirements of the EMC Council Directive 89/336/EEC as amended by 92/31/EEC, and the Low Voltage Directive 73/23/EES as amended by 93/68/EEC.
Signed
1718 W. Mishawaka Road
Elkhart, Indiana 46517 U.S.A.
Andrew Stump
Title: Director of Manufacturing
DECLARATION of CONFORMITY
COMPLIANCE QUESTIONS ONLY:
Sue Whitfield
574-294-8289
swhitfield@crownintl.com
Date of Issue: Jan 1, 2006
page 2page 3
Operation Manual
Operation Manual
DUE TO LINE CURRENT HARMONICS, WE RECOMMEND THAT YOU CONTACT YOUR SUPPLY AUTHORITY BEFORE CONNECTION.
Crown Factory Service Information Form ..................................... 43
Operation Manual
Operation Manual
1 Welcome
Building on the foundation of the Com-Tech® Series,
Crown’s CTs Series offers new flexibility and value for
installed sound applications. The Com-Tech Series were
the first to offer independent selection of high- and lowimpedance operation for a specific channel, and CTs
Series amplifiers continue that tradition, with power
levels and features carefully chosen to perfectly inte grate
into fixed install design requirements.
Thanks to the factory-installed CobraNet and Control
Module, each amplifier is a network component. It
con nects to the audio control/monitor network using
stan dard 100Mb Ethernet hardware. With this protocol,
an audio system can be interconnected using standard
off-the shelf 100 Mb Ethernet components (switches,
Net work Interface Cards, and cables).
The Crown CTs 4200USP/CN and CTs 8200USP/CN
include SmartAmp features and 3rd-generation DSPbased components. Their SHARC DSP processor gives
the user an enormous amount of digital signal
process ing. Audio routing, faders, meters, polarity &
mute, input compressors, filters, multimode output
limiters, error reporting, and load monitoring are all
available. A built-in noise generator and sine-wave
generator pro vide noise masking and test capabilities.
In addition, the amplifier allows the transport of realtime digital audio via CobraNet™ over the same 100Mb
Ethernet network that is used for amplifier control and
monitoring. This provides a simple to install, singleplug solution for control, monitoring, and fullband width audio distribution. The amplifier can function
independently from the network control. Once the
pro cessing is configured, the unit’s non-volatile
memory allows the amplifier to continue to function with
no external control.
Please take the time to study this manual so that you can
obtain the best possible service from your amplifier.
1.1 Features
®
• Crown
Switching Power Supply for reduced weight
• High power-density, with eight channels in a 3U chassis
and four channels in a 2U chassis
• Selectable constant-voltage (70V/100V) or lowimped ance (8/4 ohm) operation for each channel pair
• In the unlikely event of a channel failure, FIT (Fault
Isola tion Topology) circuitry isolates faults within
affected channels
• 35 Hz High-Pass Filter (70 Hz in CTs 4200) is
automati cally inserted when the channel pair is set for
constant-voltage operation. (corner frequency may be
changed as a service option)
• Comprehensive array of indicators including Power and
Data, along with Bridge, Ready, Signal, Clip, Thermal and
Fault for each channel, provide accurate diagnostics
• Blue Power Indicator flashes if the amplifier shuts off due
to an under-voltage or over-voltage condition on the AC
mains
• Advanced protection circuitry guards against: shorted
outputs, open circuits, DC, mismatched loads, general
overheating, under-voltage or over-voltage, highfre quency overloads and internal faults
• Built-in CobraNet and Control Module connects to a
CobraNet network. This allows a 100 Mbps Ethernet
sin gle-plug solution for CobraNet audio, and HiQnet
con trol and monitoring
• Analog audio inputs allow CobraNet network audio input,
CobraNet audio backup, or a hardwire emergency
override of CobraNet audio
• 24 bit digital to analog conversion with 32 bit, floating
point DSP processing
• Up to 18 assignable filters per channel
• Over 2 seconds of delay available per channel
• Input compressors and output limiters for each
channel
• Noise generator for noise masking
• Sine generator
• Load supervision
• Full error reporting
• Firmware upgrades via the network
• 10 user selectable presets
• Reliable FLASH memory backup of all parameters
• Three Year, No-Fault, Fully Transferable Warranty
completely protects your investment and
guaran tees its specifications
1.2 How to Use This
Manual
This manual provides you with the necessary
informa tion to safely and correctly setup and operate
your amplifier. It does not cover every aspect of
installation, setup or operation that might occur under
every condi tion. For additional information, please
consult Crown’s Amplifier Application Guide (available
online at www.crownaudio.com), Crown Tech Support,
your system installer or retailer.
We strongly recommend you read all instructions,
warnings and cautions contained in this manual. Also,
for your protection, please send in your warranty
reg istration card today, or register online at www.
crownaudio.com. And save your bill of sale—it’s your
official proof of purchase.
CTs Multi-Channel Power Amplifiers
Power
Data
12
Bridge34Bridge
Fault
Thermal
Clip
Signal
Ready
CTs Multi-Channel Power Amplifiers
2 Setup
2.1 Unpack Your Amplifier
Please unpack and inspect your amplifier for
any damage that may have occurred during
transit. If damage is found, notify the
transpor tation company immediately. Only you
can ini tiate a claim for shipping damage. Crown
will be happy to help as needed. Save the
shipping carton as evidence of damage for the
shipper’s inspection.
We also recommend that you save all packing
materials so you will have them if you ever need
to transport the unit. Never ship the unit
without the factory pack.
YOU WILL NEED (not supplied):
• Input wiring cables
• Output wiring cables
Rack for mounting amplifier (or a stable surface
for stacking)
WARNING: Before you start to set up
your amplifier, make sure you read and
observe the Important Safety Instructions found at the beginning of this
manual.
2.2 Install Your Amplifier
CAUTION: Before you begin, make sure
your amplifier is disconnected from the
power source, with the power switch in
the “off” position and all level controls
turned completely down (counterclockwise).
Use a standard 19-inch (48.3-cm) equipment
rack (EIA RS-310B). See Figure 2.1 for ampli fier
dimensions.
You may also stack amps without using a
cabinet.
NOTE: When transporting, amplifiers should be
supported at both front and back.
2.3 Ensure Proper Cooling
When using an equipment rack, mount units
directly on top of each other. Close any open
spaces in rack with blank panels. DO NOT block
front, rear or side air vents. The side walls of the
rack should be a minimum of two inches (5.1
cm) away from the amplifier sides, and the back
of the rack should be open.
Figure 2.2 illustrates standard amplifier airflow.
2 Setup (continued)
2.4 Front Panel Controls
and Indicators
Note: CTs 8200USP/CN is shown. Some CTs 4200
USP/CN features are in different locations.
A. Bridge Mode Indicator
Yellow LED, one per channel pair, illuminates when
the channel pair’s Mode Switch is set to the “Bridge”
position. If Mode switch is changed while amplifier is
powered up, Bridge LED will flash, indicating that the
amplifier must be powered off and on to reset the
Mode.
B. Ready Indicator
Green LED, one per channel, illuminates when the
channel is initialized and ready to produce audio
out put.
C. Signal Indicator
Green LED, one per channel, illuminates to indicate
the presence of analog input signals above –40 dBu.
D. Clip Indicator
Red LED, one per channel, illuminates when the THD
of the channel’s output signal rises to a level typically
considered as the onset of audible clipping. The Clip
Indicator also will illuminate during Thermal Level
Control (TLC) or input overload.
E. Thermal Indicator
Red LED, one per channel, flashes when the channel
has shut down due to thermal stress or overload. If the
power supply goes into thermal overload, all channel
LEDs will flash.
F. Fault Indicator
Red LED, one per channel, illuminates when the
amplifier output channel has stopped operating.
G. Ventilation Grille
Front-to-rear forced airflow.
H. Data Indicator
Yellow LED flashes whenever a command addressed to
the module is received. A similar LED is on the back panel,
and the two LEDs flash simultaneously.
I. Power Indicator
Blue LED indicates amplifier has been turned on and AC
power is available. Indicator also flashes if the amplifier
shuts off due to an under/over-voltage condition on the
AC mains.
J. Power Switch
Amplifier is on when the switch is in the IN position.
Figure 2.2 Airflow
Figure 2.1 Dimensions
Left: CTs 4200USP/CN Right: CTs 8200USP/CN
Figure 2.3 CTs 8200USP/CN Front Panel
page 6page 7
Operation Manual
Operation Manual
CTs Multi-Channel Power Amplifiers
A
B
C
D
E
CTs Multi-Channel Power Amplifiers
2 Setup (continued)
2.5 Back Panel Controls
and Connectors
Note: CTs 8200USP/CN is shown. Some CTs
4200USP/CN features are in different
loca tions.
K. AC Power Cord Connector
Standard IEC type 320 inlet.
120V models: 15-amp.
220-240V models: 10-amp.
Voltage is indicated above IEC inlet.
L. Output Connectors
One four-pole terminal strip for every two
chan nels with touch-proof cover. Accepts up to
10 AWG terminal forks. To connect outputs, first
remove the touch-proof cover plate covering
the terminal strip by removing the screw which
holds it in place.
M. USP/CN Module
Built into the amplifier, this module allows
con nection to a CobraNet network. Please see
Sec tion 2.6 for details.
N. Channel Level Controls
One 21-position detented rotary potentiometer
per channel, ranging from infinity (-70 dB) to
0 dB attenuation. Refer to Section 4.2.12 for
precise dB attenuation increments for each
detent.
O. Input Connectors
Removable Phoenix-style barrier connectors for
balanced input. Also can be used as a CobraNet
input or a backup for Cobranet (see Section
3.2.6).
P. Mode Switch
Used on each consecutive pair of channels, this
four-position switch is used to select the
amplifier’s mode of operation: Dual 8/4 ohms,
Dual 70V, Bridge-Mono 16/8 ohms, and
Bridge-Mono 100V.
IMPORTANT: Be sure to power off the
amplifier before change the Modeswitch setting. If this is not done, the Bridge
light will flash to indicate that the power must
be cycled off and back on to reset the mode.
Q. Cooling Vents
Front-to-rear forced airflow.
2 Setup (continued)
2.6 CobraNet and Control Module:
Connectors, Indicators and
Con trols
A. AUX Connector
AUX input, AUX output, and Foldback. See
Sections 3.2.7, 3.2.8, and 4.1.
B. Preset Indicator
Signals the number of the current preset, if
active, by flashing a series of flashes equal
to the current preset number. See Section
3.2.2.
C. Reset/Preset Switch
Activated by inserting a small item, such as
a paper clip, this switch is used to change
presets, restore settings to factory default or
restore all the presets to the factory defaults.
During operations of the switch, the Data
indicator flashes as an aid to the user. See
Section 3.2.9.
D. Data Indicator
Flashes when the amplifier receives a valid
command that is addressed to the amplifier.
See Section 3.2.1.
E. CobraNet Network Connectors
The dual RJ45 CobraNet connectors allow a
Primary & Secondary connection to the 100
Mbps Ethernet network. Should the Primary
connection lose link activity with the
net work, the module will automatically
switch to the Secondary connection to
ensure uninterrupted audio and control. The
indicators on the RJ45 connectors display
network information concerning the Ethernet
and CobraNet connections. See Sections
3.2.3, 3.2.4, and 3.2.5.
page 8page 9
Figure 2.4 CTs 8200 USP/CN Back Panel
(Shown with Touch-proof Cover Removed)
Operation Manual
Operation Manual
Figure 2.5 USP/CN Controls, Indicators and Connectors
(Note: Actual Product Artwork May Vary Slightly)
CTs Multi-Channel Power Amplifiers
CH 4
DUALDUAL
BRIDGE
CH 3
CH 2
DUALDUAL
BRIDGE
CH 1
CH 4
DUALDUAL
BRIDGE
CH 3
CH 2
DUALDUAL
BRIDGE
CH 1
70V
70V
CTs Multi-Channel Power Amplifiers
2 Setup (continued)
2.7 Choose Input Wire and Connectors
If you will be connecting an analog audio signal to the CTs amplifier, please
read this section. Figure 2.6 shows connector pin assignments for balanced
wiring, and Figure 2.7 shows connector pin assignments for unbalanced
wir ing.
When possible, use balanced wiring for signal input, which provides better
rejection of unwanted noise and hum. For more information, refer to the Crown
Amplifier Application Guide, available online at www.crownaudio.com
NOTE: Custom wiring should only be performed by qualified
per sonnel.
2.8 Choose Output Wire and Connectors
Crown recommends using professionally constructed, high-quality, two- or
four-conductor, heavy gauge speaker wire and connectors. You may use
ter minal spade lugs or bare wire for your output connectors (see Figure 2.8).
CTs amplifier terminal strips accept up to 10 AWG terminal forks which fit over
a #8 screw. For best results, Crown recommends Panduit part #PV10-10LF-L
or equivalent terminal spade lug. Screw spacing is shown in Figure 2.8.
To connect outputs, first remove the touch-proof cover plate covering the
ter minal strip by removing the screw which holds it in place.
To prevent the possibility of short-circuits, wrap or otherwise insulate exposed
loudspeaker cable and connectors. Also, a touch-proof cover plate, which
covers the terminal strips, is provided to help prevent short circuits. The cover
plate should be reinstalled after connecting outputs.
Suggested below are guidelines to select the appropriate size of wire based on
the distance from amplifier to speaker. Check with local code as this may vary.
Distance Wire Size
up to 25 ft. (7.6 m) 16 AWG
26-40 ft. (7.9-12.2 m) 14 AWG
41-60 ft. (12.5-18.3 m) 12 AWG
Over 60 ft. (18.3 m) 10 AWG
CAUTION: Never connect the speaker return to the chassis of the
amplifier, or damage to the amplifier may result.
CAUTION: Never use shielded cable for output wiring.
Figure 2.6 Balanced Input
Connector Wiring
See the Crown Amplifier
Appli cation Guide, available
online at www.crownaudio.com,
for pin assignments for
commonly used connector
types.
Figure 2.7 Unbalanced Input
Connector Wiring
NOTE: CTs 8200 USP/CN is shown. Some CTs 4200 USP/CN features are in different locations.
Output panel
shown with
touch-proof
cover plate
removed.
Figure 2.8 Output Connector Wiring
(Typical of Two C hannels)
2 Setup (continued)
2.9 Audio Wiring
CAUTION: Never change the position of
the Mode Switch while the amplifier
power is on.
2.9.1 Dual 8/4 Mode
Typical analog input and output wiring, along
with level control and Mode Switch settings are
shown in Figure 2.9. Make sure the Mode switch
is set to the “Dual 8/4” position. Cobranet
input wiring is covered in Section 2.11.
INPUTS: Connect input wiring for each channel.
OUTPUTS: Maintain proper polarity (+/–) on
output connectors.
Connect the Channel 1 speaker’s positive (+) lead
to amplifier Channel 1 positive terminal; repeat
for negative (–). Repeat each channel wir ing as
for Channel 1.
2.9.2 Dual 70V Mode
CAUTION: Never change the position of
the Mode Switch while the amplifier
power is on.
Typical input and output wiring, along with level
control and Mode Switch settings are shown in
Figure 2.10. Make sure the Mode switch is set to
the “Dual 70V” position.
INPUTS: Connect input wiring for each channel.
OUTPUTS: Maintain proper polarity (+/–) on
output connectors.
Connect Channel 1 positive (+) speaker load to
Channel 1 positive terminal of amp; repeat for
negative (–). Repeat each channel wiring as for
Channel 1.
See the Crown Amplifier Appli cation Guide, available
online at www.crownaudio.com,
for pin assignments for
commonly used connector
types.
Output panel
shown with
touch-proof
cover plate
removed.
Figure 2.9 System Wiring and Control Settings, Dual Mode, 8/4 Ohm
Output panel
shown with
touch-proof
cover plate
removed.
Figure 2.10 System Wiring and Control Settings, Dual Mode, 70V
page 10page 11
Operation Manual
Operation Manual
CTs Multi-Channel Power Amplifiers
CH 4
DUALDUAL
BRIDGE
CH 3
CH 2
DUALDUAL
BRIDGE
CH 1
CH 4
DUALDUAL
BRIDGE
CH 3
CH 2
DUALDUAL
BRIDGE
CH 1
100V
CTs Multi-Channel Power Amplifiers
2 Setup (continued)
2.9.3 Bridge-Mono 16/8 Mode
CAUTION: Never change the position of
the Mode Switch while the amplifier
power is on.
Typical analog input and output wiring, along
with level control and Mode Switch settings are
shown in Figure 2.11. Make sure the Mode
switch is set to the “Bridge 16/8” position.
INPUTS: Connect input wiring only to the lower(odd-) numbered channel pair.
OUTPUTS: Connect the speaker across the
posi tive terminals of each channel pair. Do not
use the negative terminals of the channel pair
when the pair is being operated in Bridge-Mono
mode.
NOTE: When operating the channel pair in
Bridge-Mono mode, turn down (full CCW) the
level control for the higher (even)-numbered
channel of the channel pair. The lower (odd)numbered level control works both channels.
2.9.4 Bridge-Mono 100V Mode
CAUTION: Never change the position of
the Mode Switch while the amplifier
power is on.
Typical analog input and output wiring, along
with level control and Mode Switch settings are
shown in Figure 2.12. Make sure the Mode
switch is set to the “Bridge 100V” position.
INPUTS: Connect input wiring only to the lower(odd-) numbered channel pair.
OUTPUTS: Connect the speaker across the
posi tive terminals of each channel pair. Do not
use the negative terminals of the channel pair
when the pair is being operated in Bridge-Mono
mode.
NOTE: When operating the channel pair in
Bridge-Mono mode, turn down (full CCW) the
level control for the higher (even)-numbered
channel of the channel pair. The lower (odd)numbered level control works both channels.
Figure 2.11 System Wiring and Control Settings, Bridge-Mono Mode, 16/8 Ohm.
Figure 2.12 System Wiring and Control Settings, Bridge-Mono Mode, 100V
See the Crown
Amplifier
Appli cation
Guide, available
online at www.
crownaudio.
com, for pin
assignments for
commonly used
connector types.
2 Setup (continued)
2.10 Network Wiring Rules
IMPORTANT: Please read the wiring rules below before
installing the wiring.
Connect each device to the network through its own cable
in a Star Network (Figure 2.13). Do not connect them in a
serial fashion.
Make sure each device has its own Category 5 certified
cable connecting it to a central concentrator, most often a
switch.
2.11 Network Wiring
Use the cable to connect the Primary CobraNet connector
to a 100 Mb port on the Ethernet switch that is used to
form the CobraNet network. For more detail, see Section
3.2.3. We highly recommend that the CobraNet be a
stan dalone or separate-network LAN.
Crown strongly recommends the use of a 100 Mb
Ether net network for control and monitoring.
If network redundancy is required, use a standard CAT5
cable to connect the Secondary CobraNet connector to a
100Mb port on the auxiliary CobraNet network.
HiQnet control is available over the CobraNet network
using Harman Pro System Architect software. The
soft ware can set up CobraNet audio routing and
addressing.
2.12 Audio and Aux Wiring
1. Connect the Audio Input Wiring. The amplifier is
equipped with removable barrier block connectors for
each channel’s input. See Section 2.7 for more detail on
audio wiring.
In System Architect, the analog balanced audio inputs can
be set up to act either as CobraNet backup, an emer gency
override of CobraNet audio, or as an audio input to the
CobraNet network.
2. Connect the AUX wiring if used. See Section 4.1 for
more information.
2.13 Connect to AC Mains
Connect your amplifier to the AC mains power source
(power outlet) with the supplied AC power cordset. First,
connect the IEC end of the cordset to the IEC connector on
the amplifier; then, plug the other end of the cordset to the
AC mains.
WARNING: The third prong of this connector
(ground) is an important safety feature. Do not
attempt to disable this ground connection by
using an adapter or other methods.
Amplifiers don’t create energy. The AC mains voltage and
current must be sufficient to deliver the power you expect.
If the AC line voltage varies out of an acceptable range,
the amplifier’s power supply turns off and the blue Power
LED flashes. The amplifier will turn back on when the AC
line voltage returns to safe operating levels. Fig ure 2.14
provides voltage limits for all amplifier AC volt age
configurations. Also, the amplifier must be run within the
specified mains frequency requirements (indicated on the
amplifier’s back panel label). If you are unsure of the
output voltage of your AC mains, please consult your
electrician.
The various models have the following under-voltage
limits and over-voltage limits:
Models
100VAC
(CTs 8200USP/
CN only)
120 VAC units108VAC132VAC
Under-Voltage
Limit
90VAC110VAC
Over-Voltage
Limit
Figure 2.13 An Example of a Star Network
220V/230V/240V units198VAC264VAC
2.14 Startup Procedure
Use the following procedure when first turning on your
amplifier:
1. Turn down the level of your audio source.
2. Turn down the level controls of the amplifier.
3. Turn on the “Power” switch. The Power
indicator should glow.
4. Turn up the level of your audio source to an
opti mum level.
5. Turn up the Level controls on the amplifier
until the desired loudness or power level is achieved.
6. Turn down the level of your audio source to
its nor mal range.
If you ever need to make any wiring or installation changes,
don’t forget to disconnect the power cord.
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3 Operation
3.1 Precautions
Your amplifier is protected from internal and
external faults, but you should still take the
fol lowing precautions for optimum performance
and safety:
1. Before use, your amplifier first must be
configured for proper operation, including
input and output wiring hookup. Improper
wiring can result in serious operating
diffi culties. For information on wiring and
con figuration, please consult the Setup
section of this manual or, for advanced setup
tech niques, consult Crown’s Amplifier Applica tion Guide available online at www.
crownaudio.com.
2. Use care when making connections,
selecting signal sources and controlling the
output level. The load you save may be your
own!
3. Do not short the ground lead of an output
cable to the input signal ground. This may
form a ground loop and cause oscillations.
4. WARNING: Never connect the output to a
power supply, battery or power main.
Elec trical shock may result.
5. Tampering with the circuitry, or making
unauthorized circuit changes may be
hazard ous and invalidates all agency
listings, and may also void the product’s
warranty.
6. Do not operate the amplifier with the red
Clip LEDs constantly flashing.
7. Do not overdrive the mixer, which will
cause clipped signal to be sent to the
ampli fier. Such signals will be reproduced
with extreme accuracy, and loudspeaker
damage may result.
8. Use caution when operating the amplifier
with a 2-ohm load impedance on 1 channel.
Do not operate the amplifier with less than a
2-ohm load impedance per channel when
driving more than 1 channel. Due to the
amplifier’s output protection, such a
config uration may result in premature
clipping, speaker damage or a blown power
fuse.
Remember: Crown is not liable for damage that
results from overdriving other system
compo nents.
3 Operation
3.2 CobraNet and Control Module Features
3.2.1 Data Indicator
An amber Data Indicator flashes whenever a command addressed
to the module is received. To assist with troubleshooting, an
option that forces the Data Indicator to remain lit is available
through the software. In addition, the locate feature in System
Architect will cause the Data Indicator to blink rapidly to help you
identify the unit. Another Data Indicator is on the amplifier’s front
panel, and it lights simultaneously with the module’s Data
Indica tor.
3.2.2 Preset Indicator
A green Preset indicator signals the number of the current preset,
if active, by continually flashing a series of flashes equal to the
current preset number, followed by a pause. A preset is
consid ered “active” if the USP/CN settings match those in the
selected preset. If a change is made to any setting then the preset
is con sidered “inactive,” and the indicator stops flashing.
3.2.3 CobraNet Network Connectors
The Primary and Secondary CobraNet RJ-45 connectors can
simultaneously interface to the 100 Mbps HiQnet network. While
the Primary CobraNet connector is the main connection to the
network, the Secondary connector is the “backup” or redundant
connection to the network. If the Primary connection fails due to
cut wire, failed network switch, etc., this port is automatically
enabled and ready to receive the network data within a few
sec onds.
Make connections with a standard CAT5 cable to a network switch
port. Crown strongly recommends the use of switches and not
hubs in the network. Hubs will limit the amount of CobraNet traffic
and create unnecessary limitations in the network.
If the amplifier is not connected to a network, the CobraNet
con nector can connect directly to a computer’s network adapter
port using a crossover cable (TX and RX pairs swapped).
3.2.4 Link/Activity Indicator
The green Link/Activity indicator is provided on the network
con nector to display the status of the Ethernet connection.
Whenever the module is properly connected to another
functioning network port, the indicator lights. When the module
detects the presence of network traffic, the indicator flashes. The
Link/Activity LED flashes for all network traffic, while the Data
LED flashes only for commands addressed to this USP/CN.
(continued)
.3.2.5 CobraNet In-Use/Conductor Indicator
The indicator on the right side of each CobraNet RJ-45 connector
turns ON if the port is in-use (i.e. the link is being used to trans mit
or receive active CobraNet traffic), and will blink if the device is
also the conductor (the timing reference).
3.2.6 Balanced Audio Inputs
Located on the amplifier rear panel, these removable barrier-block
connectors allow line-level audio signals to be input to the USP/
CN. The amplifier accepts line-level analog audio signals in
addition to the digital audio from the CobraNet network. This
analog audio can be used for one of three purposes:
• Backup of the CobraNet network audio: In the unlikely event of
a loss of CobraNet audio to the module, the module automati cally
switches over to the balanced audio inputs.
• Emergency override: If an audio signal appears at the analog
inputs, the module switches to that signal.
• CobraNet network audio inputs: The amplier can act as a
CobraNet audio input source by converting the balanced audio
input signal to CobraNet.
3.2.7 Aux Input/Output Connector
An RJ-11 connector provides three functions: AUX output, AUX
input and Foldback. The AUX output is a multifunctional control
output that delivers 15 VDC limited to 15 mA. It can be config ured
in two modes:
•Manual mode: The output is simply controlled with a
com mand from the software.
•Error reporting mode: The AUX out is active when the
mod ule detects an error. Each error source (Thermal, Clip, Load,
Amp Fault, and Line Voltage) can be individually enabled to
activate the AUX output when the error conditions are met.
An inversion control allows the AUX output functionally to be
inverted for the manual and error reporting modes. The inversion
control is ignored for flash preset mode.
The AUX input is a two-state input with a high state defined as
voltage between 4 and 15 VDC. The low state is defined as
volt ages between 0 and 1.6 VDC. It has a 10K input impedance.
The AUX input can be configured in several modes:
•None: In this mode the module makes no changes to its
operation. However, the AUX input status can be monitored
through the control software and used for functions within the
software.
•Mute All: This mutes the channels when the AUX input is
active. Likewise, the Power Off Both function disables both
channels during an active AUX input.
•AUX Input Inversion: This control allows the low state to
activate the selected function. Normally, the high state activates
the selected AUX input function.
The AUX port provides a power supply for the AUX input. This 15
VDC at 15 mA supply can be connected through a switch to the
AUX input. This allows a simple switch closure to operate the aux
input without the need of an external power supply. See Section
4.1 for details on using the AUX port.
3.2.8 Listen Bus or Foldback
The AUX port is also used for the Foldback connection. Two
pins of the connector provide a balanced line-level audio output
that can be selectively driven by either channel under System
Architect software control.
3.2.9 Preset/Reset Switch
The Preset/Reset switch is a recessed pushbutton located
between the Data and Preset indicators. It is activated by a
straightened paper clip or similar object. This switch can be used
to change presets, restore settings to factory default or restore all
the presets to the factory defaults. During operations of the
switch, the Data indicator flashes as an aid to the user.
To select a preset:
1. Remove all audio input signals.
2. With the amplifier powered up, momentarily hold the preset
switch in for one flash of the Data indicator (less than 2 seconds)
and then release.
3. The amplifier will load the next preset in the defined preset
range.
The range of presets is defined by the Maximum Preset and
Min imum Preset controls. Once the Maximum Preset is reached,
the next momentary depression of the switch will cycle the USP/
CN to the Minimum Preset.
4. The Preset indicator will flash the number of the selected pre set
followed by a pause.
5. Restore the audio input signals.
To restore the unit to factory default settings:
1. Remove all audio input signals.
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3 Operation (continued)
2. Hold the Reset/Preset switch in for two flashes of the Data light
(longer than 2 seconds).
3. The Data indicator will flash rapidly for a moment.
4. Restore the audio input signals.
To restore the unit including presets to factory default
settings:
1. Remove all audio input signals.
2. Hold the Reset/Preset switch while applying power to the unit.
3. The Data and Preset indicator will both light.
4. Release the switch within 5 seconds (before the Data and Pre set
indicators go out).
5. The Data indicator will flash rapidly for a moment.
6. Restore the audio input signals.
3.2.10 User Presets
The control settings for all the functions can be stored as presets.
A total of ten presets can be saved in the USP/CN’s nonvolatile
memory. Each preset can be named with a 30 character name
describing its function, which is also stored in the USP/CN’s
memory.
• The Store Preset Control saves the current setting to the
specified preset.
• The Recall Preset Control recalls the specified preset
set tings.
• The Preset Valid Monitor indicates if a change has been
made to any setting since the last time a preset has be saved or
recalled.
• The Last Stored or Recalled Preset Monitor indicates
what the Last Stored or Recalled preset is.
3.2.11 Clip Event Monitor
A clip detector is provided each channel. These monitors will
indicate any clip condition (> 0.05% distortion) in the amplifier
channel. The clip detectors also can indicate certain errors (See
Section 3.1.25).
3.2.12 Input Signal Level Monitor
The input signal level of each channel can be monitored via
Sys tem Architect software. The measurement range is from +20
dBu to –40 dBu with 0.5 dBu resolution. Each audio channel has
the following monitors:
• Analog audio input: The audio input at the Balanced Audio
Inputs.
• Switched audio input: The audio input after the Input Audio
Router.
• CobraNet audio input: The audio input level from the selected
CobraNet audio channel.
3.2.13 Output Signal Level Monitor
The output signal level of each channel can be monitored via
System Architect software. The measurement range is from 0 dB
to –40 dB with 0.5 dB resolution. The monitors are scaled so that
0 dB is referenced to the full rated output voltage of the amplifier.
3.2.14 Thermal Headroom Level Monitor
The thermal headroom level of each channel can be monitored
with the software. This level represents the percent of available
power/thermal capacity that is currently being used within the
output section of the amplifier. When the thermal headroom level
reaches 100%, the amplifier cannot produce any more power and
it will begin to protect the output devices by limiting their drive
level. The thermal limiter feature of the USP/CN can be set to
engage at a pre-selected thermal level. (See Section 3.2.31).
3.2.15 Power/Standby Control
Each channel can be independently turned on and off.
3.2.16 Signal Mute
The output signal of each channel can be independently muted.
This function produces a minimum 60 dB of attenuation.
3.2.17 Polarity Inverter
The input signal polarity of each channel can be independently
inverted.
3.2.18 Input Signal Fader
Each input signal can be adjusted under software control. The
gain range is +20dB to –100dB in 0.5 dB steps. Each analog
Audio Input has two faders with these functions:
• Trim the Analog Audio Input signal before the Input Router.
• Trim the Analog Audio Input signal after the Input Router.
3.2.19 Amplifier Information
At startup, the module extracts several useful items of informa tion
about the host amplifier. These include manufacturer, model, date
code, and serial number. This information is stored in the software
system inventory and is displayed on the software con trol panels.
3.2.20 User and Channel Labels
In IQwic, the module can store two user labels and channel labels.
In System Architect, the module can store 4 or 8 channel labels
and a unit label.These labels are 30-character strings that can be
set by the user to indicate the function of the amplifier and its
channels. For example, “LOWER RIGHT CLUSTER, FOR DELAY.”
3.2.21 Line Voltage Monitor
The AC line voltage supplied to the amplifier can be monitored with
this function. If the voltage is out of a safe area you can trigger an
error.
3.2.22 Error Reporting
The module can detect three different error conditions per channel
and errors in the AC line voltage. Each error type can be configured
to report the error through the control network and/or the AUX port.
Network reported errors appear in the control software’s Error
Win dow.
The software offer many options to further report errors, including
audible alerts, printout, email, pager, serial port and fax. The options
are set in the software. The following describes each error source.
CLIP: The USP/CN can be configured to report if an excessive
number of clip events occur in either amplifier channel. The clip
events are consider an error if they exceed the defined count per the
defined unit of time. The Count Control sets the maximum number
of events before the error is reported. The range is 1 to 100. The
Time Control defines the amount of time that the events are counted
before starting the counting process over. Its range is 1 to 10
seconds. Note: Clip events are defined as the start of each clip and
every 10 milliseconds the amplifier is in clip thereafter. Using a high
count setting with a short time setting may result in clip error never
being detected.
THERMAL: Errors can be generated for excessive temperature in
the output section of the amplifier channel. The Threshold Control
sets the level that, if exceeded, will generate the error report. This
control has a range of 1 to 100%.
LOAD: If the load monitoring feature is activated, an error report can
be generated if the load impedance moves outside the pre-selected
range. See Section 3.1.33 for instructions on setting up load
monitoring.
LINE VOLTAGE: The AC line voltage can be monitored and an error
generated whenever the voltage is outside of the limits set at the
factory.
3 Operation (continued)
3.2.23 Input Signal Compressor/Limiter
An input signal compressor/limiter is available for each channel.
Five parameters control this feature:
Enable: Enables or disables this function.
Threshold: Sets the level, in dBu, above which the compressor
begins to attenuate the input signal. This level corresponds to the
input level meter reading. The compressor is “feed-forward,”
meaning that the level detection point is located before the gain
control stage. The range is from +20 dBu to – 50 dBu.
Attack Time: Sets the attack time of the compressor. The attack
time is defined as the time it takes the compressor to attenuate the
signal gain by 20 dB. The range is from 1 millisecond to 0.1
second.
Release Time: Sets the release time of the compressor. The
release time is defined as the time it takes the compressor to
increase the signal gain by 20 dB. The range is from 10
millisec onds to 10 seconds.
Compression Ratio: Sets the compression ratio of the
com pressor. The ratio is the relation between the amount of
attenua tion applied by the compressor verses the amount that the
input signal is over the threshold. The available settings are 2:1 to
32:1.
3.2.24 Peak Voltage Limiter
This limits the peak voltage output of the amplifier. Four
parame ters control this limiter for each channel:
Enable: Enables or disables this function.
Threshold: Sets the level, in absolute voltage, which the limiter
will allow from the amplifier. The range is from 12 V
Attack Time: Sets the attack time of the limiter. The attack time is
defined as the time it takes the limiter to attenuate the output
signal by 20 dB. The range is from 1 millisecond to 100
millisec onds.
to 255 V
pk
Release Time: Sets the release time of the compressor. The
release time is defined as the time it takes the limiter to increase
the output signal by 20 dB. The range is from 10 milliseconds to
10 seconds.
3.2.25 RMS Power Limiter
This limits the long-term output power of the amplifier. Four
parameters control this limiter for each channel:
Enable: Enables or disables this limiter.
Threshold: Sets the average power level, in watts, which the
limiter will allow from the amplifier channel. The range is from 10
watts to 600 watts. This level should be set to the connected
loudspeaker’s long-term power rating.
Attack Time: Sets the attack time of the limiter. The attack time is
defined as the time it takes the limiter to attenuate the output
signal by 20 dB. The range is from 1 second to 30 seconds.
Release Time: Sets the release time of the compressor. The
release time is defined as the time it takes the limiter to increase
the output signal by 20 dB. The range is from 1 second to 30
sec onds.
3.2.26 Load Supervision
The load supervision feature allows real-time monitoring of the
load connected to each amplifier channel. When enabled, the
USP/CN continuously monitors the amplifier output voltage and
current, and calculates the long-term average load impedance.
The measured load impedance is compared against the userdefined high and low limits. If either limit is exceeded, the status
indicator and, if enabled, the System Architect Error Reporting
functions alert the user of the problem. There are six controls and
two indicators for each channel:
pk.
Enable: Enables or disables the load-supervision function.
High Limit: Sets the upper bound above which the system will
report a “high” error status.
Low Limit: Sets the lower bound below which the system will
report a “low” error status.
Nominal Load Impedance: Sets the expected average
imped ance for the connected load. This value determines the
output signal level required for the test. This parameter is also
used by the average power limiter to determine the expected
power threshold. (See Section 3.1.29).
Report Error to Network: Enables Error Reporting to send an
error report via the network so that high and low load conditions
are reported to the software.
Report Error to Aux: Enables and high or low load error to be
reported by the AUX output. (See Section 4.1.1).
Test Indicator: This indicator is active when the amplifier out put
signal is sufficient to allow load impedance calculation and test
verification.
Low/Normal/High Indicator: This indicator shows the present
status of the load impedance with respect to the user-defined high
and low limits.
Z Average Monitor: Reports the actual calculated average load
impedance in ohms. Its range is from 0 ohms to 250 ohms.
Load Supervision Applications
The Load Supervision feature can be used to monitor the ampli fier
load in real time with almost any program material. Average load
impedance is calculated as a function of amplifier output voltage
and current. The system requires approximately 20-30 mA of
average amplifier output current for adequate supervision. This
allows typically low average output power levels of less than ½
watt with most loads. The maximum load impedance for reli able
system performance is limited to about 50 ohms. Higher
impedances can be measured but may require higher amplifier
output levels for reliable operation.
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3 Operation (continued)
Most amplifier/load systems can be configured and supervised
by following these steps:
1. Configure your audio system using a known “good” load,
then enable the Load Supervision feature.
2. Provide typical program material at a level high enough to
light the “test” indicator.
3. Run the system at this level until the average impedance
stabi lizes. This may take seconds to minutes depending on
level, duty-cycle, etc.
4. Set the nominal impedance at the measured value average.
This optimizes the supervision algorithm for voltage and
cur rent levels versus the actual load. Note: a higher nominal
set ting will require higher output levels.
5. Set the high limit at twice average and the low limit at onefourth nominal. (These limits are somewhat arbitrary but
should be a good starting point.)
6. Let the system run for extended periods using any and all
typi cal program material.
7. Adjust the high/low limits, if necessary, to account for any
variance in average measured impedance.
8. Enable error reporting, if desired.
This procedure should work well for most applications. However,
some applications can be a little more difficult. Some very lowlevel and/or low duty-cycle signals may not adequately “test” the
load. Lab and situation testing have shown output levels as small
40 dB below rated amplifier output to be enough for most lowimpedance loads. Higher impedance loads such as those used in
“lightly-loaded” 70V distribution lines may require signal level
near 20 dB below rated output.
The “Nominal Load Impedance” control is used to optimize the
system for the most accurate calculation of load impedance. It
should be set to the expected nominal (or rated) impedance of the
“normal” load. The high limit should be set for at least 2 times the
expected nominal or actual measured load, while the low limit
should be set to ½ the expected nominal or actual mea sured load.
The following example calculates the SPL necessary for
supervi sion of a typical 8-ohm system. While the resulting 80-dB
SPL @ 1 meter is definitely above conversation level, it is not
uncom fortable.
An “8 ohm” example:
30 mA into 8 ohms = 0.007watt.
8-ohm driver sensitivity = 100dB for 1W @ 1 meter.
0.007W/1W = –20dB.
Required SPL for supervision test is 100dB – 20dB = 80dB SPL
@ 1 meter.
3.2.27 Typical Load Characteristics
It is well known that the typical loudspeaker impedance is not the
same for all frequencies. This variance is due to the effect of
elec trical properties such as the expected increase in impedance
at high frequencies due to driver voice-coil inductance, or the
peaks and valleys due to passive crossovers. Testing of various
passive boxes has shown peaks of 100 ohms or more! Lowfrequency impedance variation can come from the interaction of
the driver compliance with that of the box. The low frequency
variations are usually wide bandwidth and may vary from 6 to 30
ohms on an 8-ohm driver.
These anomalies are easily averaged out by the USP/CN
supervi sion algorithm in most systems. However, there may be
some extreme situations for very narrow bandwidth (i.e. singlenote) signals and/or very widely varying loads that the algorithm
sim ply cannot overcome. In these cases, widening the high and
low limits will help decrease the “sensitivity” of supervision and
decrease the chance of “nuisance” error reports.
3.2.28 Filters
Each audio channel has five separate places where filters can be
placed in the system. There are 64 filters total and they can be
placed anywhere within the system. In addition to filtering, each
possesses up to ± 24 dB of gain. The filters will vary based on the
firmware and software being run. The following filters are
available:
• Lowpass: Bessel 2-4, Butterworth1-4, and Linkwitz-Riley 4
(Firmware 2.0 provides up to 8 Linkwitz-Riley filters)
• Highpass: Bessel 2-4, Butterworth1-4, and Linkwitz-Riley 4
(Firmware 2.0 provides up to 8 Linkwitz-Riley filters)
• Lowshelf: Low-frequency shelving EQ
• Highshelf: High-frequency shelving EQ
• Lowpass EQ: Variable Q from 0.1 to 35
• Highpass EQ: Variable Q from 0.1 to 35
• Parametric EQ: Variable Q from 0.1 to 35
• All-Pass: 1st and 2nd order
All-Pass filters provide no gain change to the output, but provide a
phase change at the selected frequency. This corrects the phase
relationship of the output without a gain reduction, such as is
found in other filters.
3.2.29 Delay
Due to the nature of DSP processing, there is some inherent delay
or latency within the system These delays are:
DSP processing: 1 ms or 1000 µs.
Digital-to-analog conversion: 250 µs.
Analog-to-digital conversion: 250 µs.
Amplifier: 100 µs.
In addition to these unavoidable delays, additional delay can be
added to each channel. Each channel is capable of 2.0 seconds of
delay in 20.8 µs increments.
Overall delay = inherent delay + coarse delay + fine delay.
3.2.30 Noise Generator
A noise generator shared between channels allows noise to be
mixed into the audio signal. This is useful for noise masking
applications and testing. Each channel has the following controls:
• Noise On/Off: The channel’s noise generator can be
indepen dently turned on.
• Noise Type: Full spectrum white noise or pink noise.
• Noise Level: A fader to allow the noise level to be controlled.
3.2.31 Sine-wave Generator
A sine-wave signal generator allows the mixing of a single tone
into the audio signal. Typical applications can be for the injection
of a high frequency tone (19 kHz) into the signal in paging type
system to continually drive the speaker, allowing continuous
mon itoring of the speaker load. The following controls exist:
• Sine On/Off: The sine-wave signal generator’s function.
• Sine Frequency: Controllable from 20 Hz to 20 kHz.
• Sine Level: Each channel’s sine-wave signal level can be
independently controlled.
3.2.32 Input Signal Router
Each channel of the module’s signal processing has an Input
Sig nal Router that lets you choose the audio signal that will be
used by the channel. Choose one of the following configurations:
3 Operation (continued)
CobraNet Audio: Assign this in the CobraNet Input section of
the software. See Section 3.3.2 for more details. Choices for the
CobraNet Input are from any of four bundles, and any of the eight
channels available.
CobraNet with Analog Backup: In this mode, if CobraNet
audio is lost, the module automatically switches to the chosen
Balanced Audio Input until CobraNet audio returns.
CobraNet with Analog Override: In this mode, if a signal
appears on the Analog Input, the module’s input signal switches
from CobraNet to the Analog Input. Then the CobraNet audio will
be routed to the channel after 10 seconds.
3.3 CobraNet
CobraNet is a licensed technology developed by Peak Audio, Inc.
consisting of proprietary communications protocol, firmware and
hardware. It allows reliable, deterministic transmission of digital
audio over a 100Base-T Fast Ethernet network. The amplifier
operates as a networked device on a CobraNet network, and
interfaces digital audio from the network to the amplifier. For a
more thorough discussion about CobraNet technology, refer to
Section 8.2 and visit Peak Audio’s CobraNet website at www.
cobranet.info.
This section describes the amplifier’s CobraNet control and
mon itoring features. These features are accessed via the control
soft ware. Please refer to the software documentation if you are
unfamiliar with the software.
3.3.1 CobraNet Module Parameters
The internal CobraNet Network Interface Module contains several
parameters for control and monitor of status of the CobraNet
net work, and do not directly affect the control network. These
vari ables can also be controlled and monitored through the
CobraNet network using CobraCAD™ or other industry-standard
SNMP-enabled network management software. CobraCAD is
software that provides a GUI to design CobraNet networks. It can
be downloaded from www.peakaudio.com.
Conductor
The Conductor is the device in a CobraNet network that acts as
the master clock. Other devices are called “Performers.” Any
CobraNet device can be configured to operate either as Network
Conductor or a Performer.
•Active Indicator: This indicator, viewable in System Archi tect
software, reports the present Conductor status of the device. If the
indicator is ON, the unit is operating as the network Con ductor.
When OFF, the unit is operating as a Performer.
• Priority: This parameter adjusts the priority level for
becom ing the Conductor. When set to zero, the amplifier will
never function as the Conductor, and when set to 255 it will
always function as the Conductor. The higher the priority number,
the more likely unit will act as the Conductor. The Priority object
is stored in presets.
System Name
This parameter can be set to any alpha-numeric string of 30
characters or less. It communicates a unique name for the
partic ular device to a network. The System Name object is stored
in presets.
System Description
This parameter is configured at the factory and is read-only. The
intended use is to communicate a unique device description to a
network.
System Location
This parameter is user-settable to any alpha-numeric string of 30
characters or less. The intended use is to communicate a unique
description of the device location to a network. This object is
stored in presets.
System Contact
This parameter is user-settable to any alpha-numeric string of 30
characters or less. The intended use is to communicate the
des ignated contact person (in case of service or other network
issue) to the network. This object is stored in presets.
Firmware Version
This parameter is configured at the factory and is read-only. The intended
use is to communicate the presently loaded CobraNet module firmware
version to a network.
MAC Address
This parameter is configured at the factory and is read-only. The setting
defines a unique IEEE802-recognized address for use with any Ethernet
based network.
IP Address
This IP address is for the CobraNet control ONLY. It is used by SNMP
agents such as CobraNet Disco to control CobraNet specific functions.
This IP address should not be confused with the control system’s IP
address that is used to control and monitor the CobraNet module.
3.3.2 CobraNet Input Routing
CobraNet input routing includes the following controls:
CobraNet Receive Bundles
The amplifier can receive four unique CobraNet Bundles (RxA, RxB, RxC,
RxD). Each Bundle includes an “Active” indicator to indicate whether the
particular Bundle is being actively transmitted onto the network.
CobraNet Receive Channels
Each CobraNet Bundle contains up to eight digital audio channels. Each
channel is selected at its respective transmitter to contain none, 16-, 20or 24-bit audio sample data. A total of four or eight audio channels can be
processed by the USP/CN at any one time. Any of the eight channels on a
bundle can be can be routed to either of the four or eight processing
channel inputs on the USP/CN.
•Channel Label: Each received digital audio channel can be assigned
a user-specified label to indicate intended use, source or other
informa tion. The label is stored in presets along with the bundle number
and receive channel information.
page 18page 19
Operation Manual
Operation Manual
CTs Multi-Channel Power Amplifiers
6
5
4
321
AUX
CONNECTOR
TO BALANCED
INPUT
+
–
CTs Multi-Channel Power Amplifiers
3 Operation (continued)
3.3.3 CobraNet Output Routing
CobraNet output routing includes the following controls:
CobraNet Transmit Bundles
The amplifier can transmit up to four unique CobraNet Bundles
(TxA, TxB, TxC, TxD). Each Transmit Bundle includes the
follow ing controls and monitor functions:
•Receiver Count: This meter reports the number of CobraNet
nodes actively receiving the Bundle being sourced to the network
by this bundle.
•Transmit Priority: This control adjusts the relative priority for
the particular transmitter. Higher numbers indicate a higher
priority. One may choose to increase the transmitter priority for an
emergency page microphone in a heavily loaded network. The
Transmit Priority object is stored in presets.
CobraNet Transmit Channels
Each CobraNet Bundle can contain up to eight unique digital
audio channels. Each channel is selected at its respective
trans mitter to contain none, 16-, 20- or 24-bit audio sample data.
A total of 32 channels can be transmitted by a single USP/CN at
any one time; however, only 4 channels can be sent on up to four
Bundles. The CobraNet Transmit Channel object is stored in
pre sets.
Here are some features of CobraNet Transmit Channels:
•Output Amplifier Audio: By sampling the actual output
audio of the amplifier, CobraNet allows remote access and
moni toring of each amplifier channel at the output of the ampli fier! CobraNet extends the “Listen Bus” or foldback
feature found on other PIP modules to any network user, allowing
them to listen to the output of any networked amplifier from any
loca tion on the network.
• Balanced Audio Inputs: Analog audio entering the Bal anced
Audio Inputs can be converted to digital, and sent onto the
CobraNet network. This provides a very cost-effective means of
CobraNet input.
4 Advanced Features
4.1 Using the AUX Connector
The AUX connector offers a means to tap some of the flexibility of
Harman Pro System Architect. It can be used to enable
peripher als, send a signal to another system component, and
send a line-level audio signal of the amplifier’s output.
The AUX connector is an RJ-11 type. Pins 3 and 4 are used as a
control output. Pins 2 and 3 function as a control input. Pin 5 is a
voltage supply pin for use with the control input.
4.1.1 AUX Output
The AUX output provides a +15 VDC output, current limited to 10
mA, which can be switched on or off under software control. In its
basic mode, the AUX output can be used to control auxiliary
equipment. To control AC-line-powered equipment the AUX
out put must actuate a relay. The relay would then turn on the
auxil iary equipment. See Figure 4.1.
The AUX output has two enhanced modes: Error Reporting and
Flash Preset. In Error Reporting mode, the AUX port can be set up
to change state when any selected error (clip, thermal, amp fault,
load impedance, and AC line level) is detected. With this feature,
the AUX output of each amplifier can be wired to a sepa rate light
on a panel at the control location to indicate whether the amplifier
is or is not in error. Generally, the AUX output inverter is used for
such a system. This way if the panel light is on the oper ator knows
“all is well”. If it is off the operator knows the ampli fier has an
error or that it is not powered.
The other enhanced AUX output mode is Flash Preset. This mode
allows remote indication of the selected preset. In this mode, the
AUX output will flash a number of times equal to the selected
preset followed by a pause. By using the Change Preset AUX
input mode and the Flash Preset AUX output mode, this allows a
remote panel to function as a preset controller. The panel would
contain a simple light and pushbutton connected to the AUX
out put and input. See Figure 4.2.
4.1.2AUX Input
In its basic input mode, the AUX input allows an external input
source to be detected by the software. This input can be a
tem perature sensor, door closure switch, or operator pushbutton.
It can be used by the software to change configuration settings on
any or all system devices. See the System Architect Help files for
exact information.
Pin 5 of the AUX input is a power-supply pin designed for use by
the AUX input pin. Since the AUX input floats low, the AUX input
can be triggered by just a simple switch closure between it and
the AUX power pin. No external power supply is needed to oper ate
the AUX input under most conditions. If the AUX input is used to
sense a externally supplied voltage it must be scaled so that low
inputs are between 0 and 1.6 VDC, and high inputs are between 4
and 15 VDC. Externally supplied voltages should be referenced to
AUX ground on pin 3.
The AUX input allows the AUX input to mute or power-down all
channels. The AUX Input Inversion Control allows either a high or
low AUX input to activate these functions. This mode can be used
for emergency shutdown for a fire alarm system. A simple switch
closure from the alarm system would disable an entire sound
system when a fire alarm is activated.
4.1.3 Listen Bus Wiring
The AUX port is also used for the Listen Bus or Foldback
con nection (Figure 4.3). Pins 1 and 6 of the connector provide a
bal anced line-level audio output that can be selectively driven by
either channel under software control. Multiple amplifiers can
have their Listen Bus outputs wired onto a single bus allowing the
system operator to listen to any of their outputs.
Figure 4.2 Wiring a Remote Preset Selector
page 20page 21
Operation Manual
Operation Manual
Figure 4.1 AUX Output Control of a Relay
Figure 4.3 Listen Bus Wiring
CTs Multi-Channel Power Amplifiers
CTs Multi-Channel Power Amplifiers
4 Advanced Features (continued)
NOTE: For more information about these Crown
amplifier features, please visit the Crown
web site at www.crownaudio.com.
4.2 Protection Systems
Your Crown amplifier provides extensive protection and
diagnostic capabilities, including thermal level control,
fault indicators, automatic high-pass filtering, DC pro tect,
AC under-voltage and over-voltage protection, inrush
limiting, and variable-speed fans.
4.2.1 Thermal Level Control (TLC)
If an amplifier channel starts to overheat, the TLC circuit
will engage that channel’s input compressor. By
com pressing the input, the amplifier will not generate as
much heat and will have a chance to cool down. The
degree of compression is proportional to the amount of
overheating. If the channel becomes too hot for safe
operation even after full TLC limiting, the channel will
shut off, and the Thermal Indicator for that channel will
flash brightly to alert the user that a state of thermal stress
or overload has cause the channel to shut down.
4.2.2 Fault
If an amplifier channel requires service, the corresponding Fault indicator will illuminate to alert the user of this
condition. If this occurs, return the amplifier to the Crown
factory or to an authorized Crown service center.
4.2.3 Fault Isolation Topology (FIT)
Crown’s new FIT (Fault Isolation Topology) design
iso lates channel-specific faults, and prevents them from
affecting remaining channels. If a CTs multi-channel amp
is powering multiple zones, and a channel fails, the other
zones continue to operate. FIT makes the CTs 4200USP/
CN and CTs 8200USP/CN the most trustworthy multichannel amplifiers in the business!
4.2.4 High-Pass Filter
A fixed 35-Hz (70-Hz in CTs 4200USP/CN) high-pass
fil ter per channel pair is automatically inserted when the
mode switch is set to either of the constant-voltage
set tings. The high-pass filter corner frequency can be set
to 70 Hz, or bypassed, with a service option.
4.2.5 AC Under-Voltage and Over-Voltage
Protection
If the AC line voltage varies out of an acceptable range,
the amplifier’s power supply turns off and the blue Power
LED flashes. The LED will continue to flash until the
power has been cycled. Figure 4.4 provides voltage lim its
for all amplifier AC voltage configurations. Also, the
amplifier must be run within the specified mains
fre quency requirements (indicated on the amplifier’s back
panel label). If you are unsure of the output voltage of
your AC mains, consult your electrician.
Models
100VAC 90VAC110VAC
120 VAC units108VAC132VAC
220V/230V/
240V units
Figure 4.4 AC Under-Voltage and
Over-Voltage Limits for Various Amplifier
4.2.6 Power Fuse
A fuse protects the amplifier from excessive AC current
draw.
4.2.7 Inrush Limiting
A soft-start circuit in the power supply minimizes the
amplifier’s current draw during power-on.
Under-Voltage
Limit
198VAC264VAC
Models
Over-Voltage
Limit
4.2.8 Variable-speed Fans
Continuously variable speed fans direct the airflow
through the amplifier for cooling.
4.2.9 Switching Power Supply
Crown’s new Switching Power Supply minimizes the
amplifier’s weight.
Typical non-switching power supplies require large,
heavy transformers in order to produce the required
power at the output stage. These transformers must be
large to absorb the substantial waste that occurs when
operating at 50 to 60 Hz (standard AC supplied by the
power company).
By contrast, switching power supplies can operate with a
much smaller (and lighter) transformer because they first
convert the AC up to a much higher frequency, thereby
reducing waste.
The power supply is voltage-specific, allowing use in
regions using 120V/60Hz, 220V/50Hz, 230V/50Hz,
240V/50Hz, and 100V/50Hz AC mains.
4.2.10 Mode Switch
Each consecutive pair of channels has one four-position
switch that selects the amplifier’s mode of operation. The
switch positions are:
• Dual mode for 4 or 8 ohm operation.
• Dual mode for 70V constant-voltage operation.
• Bridge-Mono mode for 8 or 16 ohm operation.
• Bridge-Mono mode for 100V constant-voltage
oper ation.
Be sure to turn off the amplifier before changing
the Mode-switch setting.
4.2.11 Bridge Mode Indicator
This yellow LED indicates when the amplifier’s mode
switch is set to the Bridge position. Each consecutive pair
of channels has one Bridge LED.
4 Advanced Features (continued)
4.2.12 Channel Level Control
The signal level for each input can be attenu ated
accurately by adjusting the 21-step Level
Control (see Section 2.5). Figure 4.5 shows the
amount of attenuation in dB for each detent.
Note: Attenuation per detent varies with
operat ing mode since gain varies with operating
mode. Attenuation amounts shown may vary
±6%.
ATTENUATION in dB
Detent4/8 Ohm70V100V
0 (full CCW)-68.31-72.90-71.02
1-67.54-72.06-70.26
2-32.23-36.61-34.90
3-25.46-29.74-28.00
4-21.83-25.87-24.22
5-19.23-23.20-21.58
6-17.12-20.94-19.40
7-15.36-19.02-17.53
8-13.76-17.22-15.79
9-12.28-15.53-14.20
10-10.84-13.90-12.62
11-9.51-12.32-11.16
12-8.28-10.87-9.81
13-7.09-9.45-8.45
14-6.30-8.11-7.22
15-4.92-6.70-5.94
16-3.82-5.26-4.63
17-2.62-3.70-3.21
18-1.35-1.90-1.66
19-0.01-0.01-0.01
20 (full CW)0.000.000.00
Figure 4.5 Level-control Attenuation per Detent
page 22page 23
Operation Manual
Operation Manual
CTs Multi-Channel Power Amplifiers
CTs Multi-Channel Power Amplifiers
5 Troubleshooting
CONDITION: Power indicator is off.
POSSIBLE REASON
• The amplifier has lost AC power.
• The amplifier’s Power switch is off.
• The amplifier is not plugged into the
power receptacle.
• The amplifier output level is so high that
the power supply fuse has blown. Verify
that input levels and output impedances
are within safe ranges. Refer the unit to
an authorized Crown service center for
fuse replacement.
CONDITION: Power indicator is
flashing.
POSSIBLE REASON:
• The AC line voltage has dropped below
10% or has risen above 10% of the
nominal line voltage of the power supply.
Refer to section 5.1.6 for specific voltage
requirements.
CONDITION: Fault indicator is on.
POSSIBLE REASON:
• The amplifier channel has stopped
oper ating. Return the unit to an
authorized Crown Service Center.
CONDITION: Distorted sound.
POSSIBLE REASON:
• Load is wired incorrectly or Dual/Bridge
mode switch is set incorrectly. Check
both.
• Input is overloaded by a signal level that is
too high. Turn down your amplifier level
controls, or turn down the input sig nal,
until the clip light goes out.
• Thermal Level Control (TLC) is active.
Note: If the signal sounds distorted even
though the Clip LED is off, the input signal is
distorted. Check gain staging and output
lev els of the mixer or preamp.
5 Troubleshooting (continued)
CONDITION: No sound, even though
the amp has power. Power LED is on
without flashing and the amp is receiving an
input signal. Signal indicator is flashing.
• Speakers not connected.
• Open circuit due to speaker failure.
• Level control is down.
•There is a short on the amplifier
output. First disconnect your speakers
from the affected channel(s) one by one
to determine if one of the loads is
shorted.
• DC or excessive low-frequency signal at
the amplifier’s output has enabled
speaker protection.
CONDITION: Thermal indicator is
flashing.
POSSIBLE REASON:
• The amplifier has become too hot for
safe operation. Check for loads less than
2 ohms, and for excessive input levels.
Check for proper ventilation and proper
mode-switch setting. Driving lowimpedance loads while in high-voltage
mode can cause overheating.
CONDITION: All channel thermal
indicators are flashing.
POSSIBLE REASON:
• Power supply thermal overload.
CONDITION: No input signal.
(Signal indicator is not flashing even though
audio is applied and channel is ready).
POSSIBLE REASON:
• Input signal level is very low.
• Input cables have become disconnected.
CONDITION: Bridge LED is flashing.
POSSIBLE REASON:
• The mode switch was switched while the
power was on.
page 24page 25
Operation Manual
Operation Manual
CTs Multi-Channel Power Amplifiers
CTs Multi-Channel Power Amplifiers
5 Troubleshooting (continued)
Problem: Data indicator is not flashing, even though a valid
com mand was sent.
Possible causes:
• Command was not addressed to the USP/CN.
• Network cable is disconnected or broken.
To assist with troubleshooting, System Architect can set an option for
force the data indicator on.
Problem: Green Preset indicator is flashing, or is not flashing.
Possible cause: This is not a problem. This indicator signals the
number of the current preset, if active, by flashing a series of flashes
equal to the current preset number. A preset is considered “active” if
the USP/CN settings match those in the selected preset. If a change is
made to any setting then the preset is considered “inactive,” and the
indicator stops flashing.
Problem: Both right indicators flash yellow in unison to report a fatal
error.
Possible cause: An unexpected condition within the CobraNet
inter face has been detected.
NOTE: Actual product artwork may vary slightly.
Problem: Green LINK/ACTIVITY indicator in network connector does
not illuminate or flash.
Possible cause: Ethernet link is broken, or network connection is 10
Mbps. Check Ethernet connections to the network switch.
Problem: Computer does not communicate with the network
devices.
Possible cause: Incorrect wiring. See Section 2.10 on network
wiring.
6 Specifications
PerformanceCTs 4200USP/CNCTs 8200USP/CN
Frequency Response (at 1 watt, 20 Hz - 20 kHz)± 0.5 dB± 0.5 dB
Phase Response (at 1 watt, 10 Hz - 20 kHz)± 35°± 35°
Signal to Noise Ratio below rated power (20 Hz to 20 kHz)100 dB unweighted100 dB unweighted
Total Harmonic Distortion (THD) at 1 watt, from 20 Hz to 20 kHz< 0.05%< 0.05%
Intermodulation Distortion (IMD) 60 Hz and 7 kHz at 4:1,
from 163 milliwatts to full bandwidth power, typical
Damping Factor: 10 Hz to 400 Hz>180>180
Crosstalk (below rated power, 20 Hz to 1 kHz)> 80 dB> 80 dB
Common Mode Rejection (CMR) (20 Hz to 1 kHz)> 50 dB> 50 dB
DC Output Offset (Shorted input)< ± 5 mV< ± 5 mV
Input Impedance (nominal) (balanced, unbalanced)20 kilohms, 10 kilohms20 kilohms, 10 kilohms
Maximum Input Level (before input compression)+ 20 dBu+ 20 dBu
Load Impedance (Note: Safe with all types of loads)
Stereo
Bridge Mono
Voltage Gain (at maximum level setting), 1.4V sensitivity
4/8 Ohm Operation
70V Operation
100V Operation
Required AC Mains (model dependent)120V, 60 Hz. 220/230/240V, 50 Hz100V, 50/60 Hz. 120V, 60 Hz. 220/230/240V, 50 Hz
Power Draw at Idle (120VAC mains, all channels in 4/8 ohm mode)70W70W
Power Draw at Idle (120VAC mains, all channels in 70V mode)114W114W
CoolingContinuously variable speed forced air, front-to-back airflowContinuously variable speed forced air, front-to-back airflow
Dimensions: Width, Height, Depth19 in. (48.3 cm) W x 3.5 in. (8.9 cm) H x 16.25 in. (41.3 cm) D19 in. (48.3 cm) W x 5.25 in. (13.3 cm) H x 16.25 in. (41.3 cm) D
Net Weight, Shipping Weight26 lb. 6 oz. (12 kg), 30 lb. 14 oz. (14 kg) 36 lb. 6 oz. (16.5 kg), 47 lb. (21.3 kg)
The following specifications apply to all models in Dual 8/4 ohm mode with 8-ohm loads unless otherwise specified.
< 0.05%< 0.05%
4/8 and 25 ohms (70V)
8/16 and 50 ohms (100V)
20:1 (26 dB)
50:1 (34 dB)
71.4:1 (37 dB)
4/8 and 25 ohms (70V)
8/16 and 50 ohms(100V)
20:1 (26 dB)
50:1 (34 dB)
71.4:1 (37 dB)
USP/CN (CobraNet Module)
Specifications
Memory Backup: 4 Megabit non-volatile FLASH memories for
backup of run-time parameters, presets, and program storage.
Capa ble of 10,000 write cycles.
Communications: 100 Mb Fast Ethernet conforming to IEEE 802.3.
page 26page 27
Operation Manual
Operation Manual
Overall Audio Performance:
DSP Processing: Two processors, 32 bit, floating point, 724 µs
Figure 6.3 CTs 8200USP/CN Typical Damping Factor vs. Frequency
page 28page 29
Operation Manual
Operation Manual
Figure 6.5 CTs 8200USP/CN Typical Crosstalk vs. Frequency
Channels Driven
2
4
1
21
1 kHz20 Hz - 20 kHz1 kHz1 kHz20 Hz - 20 kHz
4 Ohm260215270270225
8 Ohm180190210220210
70V
(
25 Ohm) at 0.1% THD
220220*240250 245*
Channel Pairs Driven
1 kHz20 Hz - 20 kHz1 kHz20 Hz - 20 kHz
520430560450
400380440420
220220*250 245*
8 Ohm
16 Ohm
100V (50 Ohm)
Bridge-Mono Mode
CTs 4200USP/CN: MINIMUM GUARANTEED POWER
(in watts, 0.1% THD) 120VAC, 60 Hz units
Dual Mode
at 0.1% THD
* Constant Voltage full bandwidth power ratings support 100 Hz - 20 kHz due to automatic high-pass filters.
160
200
200
175
155
185*
250
190
220
260
200
240
270
220
250
230
220
230*
400
320
200
350
310
185*
540
440
250
460
440
230*
500
380
220
Bridge-Mono Mode
8 Ohm
16 Ohm
100V (50 Ohm) at 0.1% THD
70V (25 Ohm) at 0.1% THD
8 Ohm
4 Ohm
Channels Driven
Dual Mode
1 kHz1 kHz1 kHz
1 kHz
20 Hz - 20 kHz
1 kHz
20 Hz - 20 kHz
20 Hz - 20 kHz
1 kHz
1 kHz20 Hz - 20 kHz
CTs 8200USP/CN: MINIMUM GUARANTEED POWER (In watts, 0.1% THD) 120VAC, 60 Hz units
8
4
2
1
42
1
* Constant Voltage full bandwidth power ratings support 100 Hz - 20 kHz due to automatic high-pass filters.
AC Power Draw and Thermal Dissipation:
Pink noise 12dB crest factor, bandwidth limited 22Hz to 22kHz.
Typical line impedance used.
Measurements made with 120VAC mains. Line current figures for 230VAC units derived by multiplying 120VAC figures by 0.5.
Data based on all channels driven.
watts in
watts outdissapated
Btu/hrkcal/hr
At Idle (8.4 Ohm mode )
7007023960
At Idle (70/100V mode)
114011438998
1/8th Power Pink Noise8 Ohms/Ch.
200x4
Typical of program material
16 Ohms Bridge
400x2
just at clip.
4 Ohms/Ch.
260x4
8 Ohms Bridge
520x2
70V/Ch.220x4
100V Bridge220x2
1/3rd Power Pink Noise8 Ohms/Ch.
200x4
Typical of program material
16 Ohms Bridge
400x2
with severe clipping.
4 Ohms/Ch.
260x4
8 Ohms Bridge
520x2
70V/Ch.220x4
100V Bridge220x2
38213033297.94.0668286
3911336337
11.85.910053496552236564
7.63.8648257
31810842735.32.7427110
3011027259
7.83.96391345051722434
5.22.640099
CTs 4200
Load
Rated
Power
Line Current
120VAC
Line Current
230VAC
Watts
Thermal Dissipation
6 Specifications
(continued)
Figure 6.1 CTs
4200USP/CN
Minimum
Guaranteed
Powe r
CTs Multi-Channel Power Amplifiers
CTs Multi-Channel Power Amplifiers
7 AC Power Draw and
Thermal Dissipation
page 30page 31
Figure 6.2 CTs
8200USP/CN
Minimum
Guaranteed
Powe r
Operation Manual
Operation Manual
CTs Multi-Channel Power Amplifiers
AC Power Draw and Thermal Dissipation:
Pink noise 12dB crest factor, bandwidth limited 22Hz to 22kHz.
Typical line impedance used.
Measurements made with 120VAC mains. Line current figures for 230VAC units derived by multiplying 120VAC figures by 0.5.
Data based on all channels driven.
watts in
watts outdissapated
Btu/hrkcal/hr
At Idle (8.4 Ohm mode )
7007023960
At Idle (70/100V mode)
114011438998
1/8th Power Pink Noise8 Ohms/Ch.
160x8
Typical of program material
16 Ohms Bridge
320x4
just at clip.
4 Ohms/Ch.
200x8
8 Ohms Bridge
400x4
70V/Ch.200x8
100V Bridge200x4
1/3rd Power Pink Noise8 Ohms/Ch.
160x8
Typical of program material
16 Ohms Bridge
320x4
with severe clipping.
4 Ohms/Ch.
200x8
8 Ohms Bridge
400x4
70V/Ch.200x8
100V Bridge200x4
CTs 8200
Load
Rated
Power
Line Current
120VAC
Line Current
230VAC
Watts
Thermal Dissipation
8.74.37251725531889476
13.36.711552189383200807
10.15.18572036532230562
13.16.511364376992385601
19.39.71748557119040621024
15.37.713445527922702681
Computer
Laptop
100Mb Switch
PIP-Lite
PIP-USP3
PIP-USP3/CN
100Mb Switch
IP Router
Computer
Wireless Access Point
Laptop
AUDIO NETWORKVENUE NETWORK
CTs Multi-Channel Power Amplifiers
7 AC Power Draw and
Thermal Dissipation (continued)
8 Network and CobraNet Basics
This section provides additional information about HiQnet or
Network basics. For more information about any of these topics,
contact Crown Technical Support. For AUX connector wiring,
see Sections 3.2.7 and 4.1.
8.1 Network Basics
HiQnet is a network-based protocol that can control and monitor
networked components over a common TCP/IP network. For
components that have CobraNet capability, HiQnet can control
and monitor these components over the same Ethernet network
used for CobraNet audio, resulting in a single Category-5
con nection for control, monitoring, and digital audio. Figure 8.1
shows a typical TCP/IP network.
TCP/IP offers a number of advantages over other non-network
communications platforms.
• The use of “off-the-shelf” networking hardware. This
technology makes use of network connectivity and hardware
commonly used in the computer industry, making it both low-cost
and readily available.
• Better Performance. The capacity for real-time display of
meters is greatly enhanced through the use of the wide-band width
network.
• Single connection for both CobraNet audio and con trol
communications. Gone are the days of multiple connec tions to
a component for audio and control. A single CAT5 connection
handles it all.
Some of the features of HiQnet include:
• Ability to quickly discover all components connected to the
network.
• Synchronization of multiple control points on a network.
• Components on different Local Area Networks (LANs) through
the use of an IP router (Figure 8.2).
• Component firmware upgrades via the network.
Ethernet Networks are established through the use of either a hub
or a switch. These devices are centralized in the network and
transfer the Ethernet data from point to point. Ethernet data is
transferred in data packets that have addresses coded into their
structure. Hubs and switches decipher these addresses and route
the data packets to the appropriate component. Hubs do this by
taking packets from any port and sending them out all other ports.
Switches, on the other hand, are more intelligent and examine
each packet’s address, sending that packet only to the addressed
component. This results in a much more efficient data flow.
Communications between networks is allowed, but requires the
use of a special piece of equipment called an IP Router (Figure
8.2). The router acts as a Gateway to allow this communication to
exist. Any data traffic that is to go to the other network is routed
through the IP Router. The CobraNet data is held behind but IP
data goes through.
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Operation Manual
Figure 8.1 A Typical TCP/IP Network
Figure 8.2 Two Networks Connected by an IP Router
CTs Multi-Channel Power Amplifiers
CTs Multi-Channel Power Amplifiers
8 Network and CobraNet Basics (continued)
Each component has three identifiers that are used in the HiQnet
system:
• Media Access Control (MAC) Address
• Internet Protocol (IP) Address
• HiQnet Address
Let’s explain each identifier.
Media Access Control (MAC) Address: This is a physical
address that specifies a specific physical network component.
This address is predefined during manufacture and cannot be
modified. No two network components have the same MAC
address and each component is uniquely identified by its MAC
address. This 48 bit address is located on the outside of every
HiQnet component and is shown in hexadecimal format as 6 twobyte octets such as:
00-0A-40-00-DC-2F
Internet Protocol (IP) Address: The IP address of a
compo nent is assigned during the setup of the network and
identifies the IQ component to a larger audience. Because the
MAC address is limited to a single physical LAN,
communications between LANs is impossible solely through the
use of the MAC address. The IP address allows components and
controllers on other networks to communicate with each other
through the use of an IP Router as shown in Figure 8.2.
This allows the network designer to isolate network traffic from each
other. For example, when using wireless devices to control HiQnet
components, the bandwidth limitation of wireless devices will not allow
them to reside on the same network with CobraNet. As a result, the use
of an IP router and a separate network allows the wireless con trollers to
access the IQ components through the router using IP addressing. The
IP address appears as four numbers (0-255) sepa rated by periods,
such as:
192.168.0.1
HiQnet Address: HiQnet or TCP/IQ components will be addressed
with a unique number from 1 to 64,000 and are assigned within the
software. The Subnet Mask is four numbers (0-255) separated by
peri ods. For example, a subnet mask of 255.255.25.0 and an IP
address of 192.168.0.127 says that all IP addresses in that LAN are in
the IP address range of 192.168.01 to 192.168.0.255.
If a controller is on a different network than the audio components,
communications must occur through an IP router. discovery requires
the use of broadcast Ethernet data packets onto the network. These
broadcast commands cannot be done through an IP router, therefore a
Discovery Proxy is required. The establishment of this proxy is done in
by naming the IP address of a known component on the component
network as the Discovery Proxy. In System Architect it is done in Tools
> Options > Network Settings > Manage Network Connections.
8.2 A Closer Look at CobraNet
Licensed by Cirrus Logic, CobraNet is a protocol, firmware and
hard ware that lets you transmit digital audio over a 100Base-T FastEther net network.
This section provides an overview of CobraNet. Peak Audio has
pro vided a number of technical papers that describe CobraNet in detail.
These papers are available at www.cobranet.info.
8.2.1 Fast Ethernet
(100Base-T)
Fast Ethernet (100Base-T) runs at 100Mbps (Megabits per second). It
uses a hub or network switch to interconnect all network nodes
(com ponents). This forms a star network (see Figure 8.3). In a star
network, all PCs are connected to a centralized hub or switch.
Messages are sent from the originating PC to the hub, which then
transmits the mes sage either to the whole network or, if a switched hub
(network switch) is used, to the destination device only.
In larger Fast Ethernet networks, additional hubs, concentrators, and
other network hardware are used to form a larger network, as shown in
Figure 8.4.
Today, commonly available networking cards are 10/100Base-T
capa ble, which allows them to be used on either 10BaseT or 100Base-T
networks.
The maximum length of cable for CobraNet is the same as for Ethernet:
100 meters over CAT-5 copper cable, 2 kilometers over multimode
fiber. Proprietary “Fast Ethernet via single mode fiber” networks can
reach even further.
8 Network and CobraNet Basics (continued)
8.2.2 Audio Specs
Sample rate: CobraNet can handle sample rates of 48 kHz or 96 kHz,
but PIP cards work only at 48 kHz. They cannot receive audio from
devices operating at 96 kHz.
Bit depth: Set each channel to transmit 16-, 20- or 24-bit audio data
as desired.
Latency: The transmitter and receiver buffering required for reliable
transmission is selectable between 1.33, 2.66 and 5.33 ms (64, 128,
and 256 samples).
8.2.3 Bundles and Audio Channels
You will be assigning all audio channels to groups called Bundles for
transmission over the CobraNet network. Bundles were formerly called
Network Channels.
A bundle can carry up to 8 audio channels. Up to eight bundles can be
sent in a 100 Mbps line, depending on the signal’s bit depth and
sam pling rate.
The usual assignment is 8 channels at 20 bits. You can use fewer
channels per bundle, but maximum size bundles are suggested for the
most efficient use of network bandwidth. If 24-bit data is desired, then
only 7 audio channels can be loaded into a single Bundle.
In System Architect, you create audio connections between sending
devices (transmitters) and receiving devices (receivers). For example, a
mixer could be a transmitter, and a power amp could be a receiver.
You assign each connection a Bundle number. The Bundle number
indicates which devices are communicating with each other.
Also in System Architect, you address each connection as Multicast or
Unicast. A Multicast (Broadcast) connection is from one transmitter
to multiple receivers. A Unicast connection is from one transmitter to
one receiver. For example, if you send a mixer’s digital audio signal to
several power amps, the signal would be Multicast. Unicast is most
used on “switched” networks requiring more than 64 channels.
You specify a connection as Multicast or Unicast by the delivery
address it you give it in System Architect. 255 and lower is Multicast
(Broadcast); 256 and up is Unicast.
8.2.4 The Conductor
A CobraNet system is coordinated by one audio device in the network
called the Conductor. It regulates the CobraNet digital audio traffic on
the CobraNet network. That is, the Conductor is the master clock for
the rest of the network.
You choose one device to be the network conductor based on a prior ity
scheme. The Conductor indicator will light on the CobraNet device
that is serving as the conductor.
The Conductor handles time-division multiplexing and clock recovery
on the network. The Conductor periodically broadcasts a well-defined
“beat” packet to all components to recover synchronous timing
infor mation. The “beat” also specifies which addresses can transmit at
cer tain time slots within the “beat” period.
Each transmitting device is allowed to transmit in a given time-slot
within the Conductor-controlled isochronous cycle time. The time-slot
is determined by the assigned bundle priority. Higher bundle pri orities
receive lower-numbered positions and are transmitted first.
8.2.5 Repeater Networks
CobraNet can operate on repeater networks or switched networks.
Repeater networks use low-cost Ethernet hubs. Switched networks use
network switches.
Hubs send all data packets to all connected nodes. That is, all devices
in the network receive data — even the Unicast data. Switches send
specific packets to specific devices.
Up to 8 full-loaded Bundles (64 audio channels) are allowed on a
repeater network. More Bundles may be allowed if they are loaded
with less than the full eight audio channels.
Generally, a repeater-based CobraNet network must carry only
CobraNet data to guarantee reliable transmission of audio
pack ets. Use of repeater networks is not recommended.
8.2.6 Switched Networks
A more complex CobraNet network can be built using Ethernet
switches. Switches do not simply broadcast each and every
packet to all nodes. Instead, they check each incoming data
packet to determine its destination and (very quickly) transmit the
data to only that destination port. This allows for more network
data flow, more Bundles and more audio channels.
In effect, each network port in an audio component has 100MB of
bandwidth. The network can be as large as 100MB times the
number of ports on the network.
Another advantage of switched networks is “full-duplex”
connec tions between components. A full-duplex link allows
simulta neous send and receive over the same Ethernet
connection.
In theory, each connection can simultaneously send and receive
up to 64 channels per node, for a total of 128 channels. However,
current CobraNet components can handle only 64 channels (32 in
and 32 out).
Switches and full-duplex connections allow up to 128 channels
per component, and greater than 3000 individual Unicast
chan nels.
Switched networks also allow controllers (such as computers) to
be on the same network as CobraNet devices.
Figure 8.3 A Star Network
page 34page 35
Figure 8.4 A Multiple Star Network
Operation Manual
Operation Manual
9 Service
CTs Multi-Channel Power Amplifiers
CTs Multi-Channel Power Amplifiers
Crown amplifiers are quality units that rarely require
ser vicing. Before returning your unit for service, please
con tact Crown Technical Support to verify the need for
servicing.
This unit has very sophisticated circuitry which should only
be serviced by a fully trained technician. This is one reason
why each unit bears the following label:
CAUTION: To prevent electric shock, do not remove
covers. No user serviceable parts inside. Refer
servicing to a qualified technician.
Complete the Crown Audio Factory Service Information
form, in the back of this manual, when returning a Crown
product to the factory or authorized service center. The form
must be included with your product inside the box or in a
packing slip envelope securely attached to the outside of the
shipping carton. Do not send this form separately.
*Warranty is only valid within the United States of America.
For information on Warranty outside of the U.S.A, please
contact your local distributor.
9.1 International and Canada Service
Service may be obtained from an authorized service cen ter.
(Contact your local Crown/Amcron representative or our
office for a list of authorized service centers.) To obtain
service, simply present the bill of sale as proof of purchase
along with the defective unit to an authorized service center.
They will handle the necessary paperwork and repair.
Remember to transport your unit in the original factory pack.
9.2 US Service
Service may be obtained in one of two ways: from an
authorized service center or from the factory. You may
choose either. It is important that you have your copy of the
bill of sale as your proof of purchase.
9.2.1 Service at a US Service Center
This method usually saves the most time and effort. Sim ply
present your bill of sale along with the defective unit to an
authorized service center to obtain service. They will handle
the necessary paperwork and repair.
Remem ber to transport the unit in the original factory
pack. A list of authorized service centers in your area can
be obtained from Crown Factory Service, or online from
http://www.crownaudio.com/support/servcent.htm.
9.2.2 Factory Service
Crown accepts no responsibility for non-serviceable
product that is sent to us for factory repair. It is the owner’s
responsibility to ensure that their product is ser viceable
prior to sending it to the factory. Serviceable product list
is available at
http://crownweb.crownintl.com/crownrma/.
For more information, please contact us direct.
A Service Return Authorization (SRA) is required for
product being sent to the factory for repair. An SRA can be
completed online at www.crownaudio.com/support/
factserv.htm. If you do not have access to the web, please
call Crown’s Customer Service at 574.294.8200 or
800.342.6939 extension 8205.
For warranty service, we will pay for ground shipping
both ways in the United States. Contact Crown Customer
Service to obtain prepaid shipping labels prior to send ing
the unit. Or, if you prefer, you may prepay the cost of
shipping, and Crown will reimburse you. Send copies of
the shipping receipts to Crown to receive reimbursement.
Your repaired unit will be returned via UPS ground.
Please contact us if other arrangements are required.
9.2.3 Factory Service Shipping Instructions:
1. Service Return Authorization (SRA) is required for
product being sent to the factory for service. Please
complete the SRA by going to
www.crownaudio.com/support/factserv.htm. If you
do not have access to our website, call
1.800.342.6939, extension 8205 and we’ll create the
SRA for you.
2. See packing instructions that follow.
3. Ship product to:
CROWN AUDIO FACTORY SERVICE
1718 W MISHAWKA RD.
ELKHART, IN 46517
4. Use a bold black marker and write the SRA number
on three sides of the box.
5. Record the SRA number for future reference. The
SRA number can be used to check the repair status.
9.2.4 Packing Instructions
Important: These instructions must be followed. If they
are not followed, Crown Audio, Inc. assumes no
respon sibility for damaged goods and/or accessories that
are sent with your unit.
1. Fill out and include the Crown Audio Factory
Ser vice Information sheet in the back of this manual.
2. Do not ship any accessories (manuals, cords,
hardware, etc.) with your unit. These items are not
needed to service your product. We will not be
responsibility for these items.
3. When shipping your Crown product, it is
impor tant that it has adequate protection. We
recommend you use the original pack material when
returning the product for repair. If you do not have the
original box, please call Crown at 800.342.6939 or
574.294.8210 and order new pack material. See
instructions for “foam-in-place” shipping pack. (Do
not ship your unit in a wood or metal cabinet.)
4. If you provide your own shipping pack, the
mini mum recommended requirements for materials
are as follows:
a. 275 P.S.I. burst test, Double-Wall carton that
allows for 2-inch solid Styrofoam on all six sides of
unit or 3 inches of plastic bubble wrap on all six
sides of unit.
b. Securely seal the package with an adequate carton
sealing tape.
c. Do not use light boxes or “peanuts”. Damage
caused by poor packaging will not be covered under
warranty.
Using your ‘foam-in-place’ shipping pack
Note: The foam-in-place packing is molded so that there
is only one correct position for your product.
1. Open carton and lift center cushion leaving both
end-cushions in place.
2. Carefully place your product with the product’s
front panel facing the same direction as arrows
indi cate.
3. Reset center cushion down over top of product’s
chassis. The foam-in-place packing was molded to
accommodate different chassis depth sizes. If your
product’s chassis does not completely fill the foamin-place cavity, you may use a soft but solid packing
material (such as paper or bubble wrap) behind the
chassis.
4. Enclose the completed Crown Audio Factory
Ser vice Information form (or securely attach it to the
outside of carton) and re-seal the shipping pack with
a sturdy carton sealing tape.
9.2.5 Estimate Approval
Approval of estimate must be given within 30 days after
being notified by Crown Audio Inc. Units still in the
pos session of Crown after 30 days of the estimate will
become the property of Crown Audio Inc.
9.2.6 Payment of Non-Warranty Repairs
Payment on out-of-warranty repairs must be received
within 30 days of the repair date. Units unclaimed after 30
days become the property of Crown Audio Inc.
If you have any questions, please contact Crown Factory
Service.
Crown Factory Service
1718 W. Mishawaka Rd.,
Elkhart, Indiana 46517 U.S.A.
Telephone:
574.294.8200
800.342.6939 (North America,
Puerto Rico, and Virgin Islands only)
Facsimile:
574.294.8301 (Technical Support)
574.294.8124 (Factory Service)
Internet:
http://www.crownaudio.com
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CTs Multi-Channel Power Amplifiers
YEAR
5
CTs Multi-Channel Power Amplifiers
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10 Warranty
SUMMARY OF WARRANTY
Crown International, 1718 West Mishawaka Road,
Elkhart, Indiana 46517-4095 U.S.A. warrants to
you, the ORIGINAL PURCHASER and ANY
SUB SEQUENT OWNER of each NEW Crown
product, for a period of five (5) years from the date
of purchase by the original purchaser (the
“warranty period”) that the new Crown product is
free of defects in materials and workmanship. We
further warrant the new Crown product regardless
of the reason for failure, except as excluded in this
War ranty.
*Warranty is only valid within the United States of
America. For information on Warranty outside of
the U.S.A, please contact your local distributor.
ITEMS EXCLUDED FROM THIS
CROWN WARRANTY
This Crown Warranty is in effect only for failure of
a new Crown product which occurred within the
Warranty Period. It does not cover any product
which has been damaged because of any
inten tional misuse, accident, negligence, or loss
which is covered under any of your insurance
contracts. This Crown Warranty also does not
extend to the new Crown product if the serial
number has been defaced, altered, or removed.
WHAT THE WARRANTOR WILL DO
We will remedy any defect, regardless of the
rea son for failure (except as excluded), by repair,
replacement, or refund. We may not elect refund
unless you agree, or unless we are unable to
pro vide replacement, and repair is not practical or
cannot be timely made. If a refund is elected, then
you must make the defective or malfunctioning
product available to us free and clear of all liens or
UNITED STATES & CANADA
other encumbrances. The refund will be equal to
the actual purchase price, not including inter est,
insurance, closing costs, and other finance
charges less a reasonable depreciation on the
product from the date of original purchase.
War ranty work can only be performed at our
autho rized service centers or at the factory.
Warranty work for some products can only be
performed at our factory. We will remedy the
defect and ship the product from the service center
or our factory within a reasonable time after
receipt of the defec tive product at our authorized
service center or our factory. All expenses in
remedying the defect, including surface shipping
costs in the United States, will be borne by us.
(You must bear the expense of shipping the
product between any for eign country and the port
of entry in the United States including the return
shipment, and all taxes, duties, and other customs
fees for such for eign shipments.)
HOW TO OBTAIN WARRANTY
SERVICE
You must notify us of your need for warranty
ser vice within the warranty period. All
components must be shipped in a factory pack,
which, if needed, may be obtained from us free of
charge. Corrective action will be taken within a
reason able time of the date of receipt of the
defective product by us or our authorized service
center. If the repairs made by us or our authorized
service center are not satisfactory, notify us or our
autho rized service center immediately.
DISCLAIMER OF CONSEQUENTIAL
AND INCIDENTAL DAMAGES
YOU ARE NOT ENTITLED TO RECOVER FROM US
ANY INCIDENTAL DAMAGES RESULTING FROM
ANY DEFECT IN THE NEW CROWN PRODUCT.
THIS INCLUDES ANY DAMAGE TO ANOTHER
PRODUCT OR PRODUCTS RESULT ING FROM
SUCH A DEFECT. SOME STATES DO NOT ALLOW
THE EXCLUSION OR LIMITATIONS OF
INCIDENTAL OR CONSEQUENTIAL DAM AGES,
SO THE ABOVE LIMITATION OR EXCLU SION
MAY NOT APPLY TO YOU.
WARRANTY ALTERATIONS
No person has the authority to enlarge, amend, or
modify this Crown Warranty. This Crown War ranty
is not extended by the length of time which you are
deprived of the use of the new Crown product.
Repairs and replacement parts provided under the
terms of this Crown Warranty shall carry only the
unexpired portion of this Crown Warranty.
DESIGN CHANGES
We reserve the right to change the design of any
product from time to time without notice and with
no obligation to make corresponding changes in
products previously manufactured.
LEGAL REMEDIES OF PURCHASER
THIS CROWN WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE.
No action to enforce this Crown Warranty shall be
commenced after expiration of the warranty
period.
THIS STATEMENT OF WARRANTY SUPERSEDES
ANY OTHERS CONTAINED IN THIS MANUAL FOR
CROWN PRODUCTS. 5/11
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CTs Multi-Channel Power Amplifiers
CTs Multi-Channel Power Amplifiers
Online registration is also available at http://crownweb.crownintl.com/webregistration.
*Warranty is only valid within the United States of America. For information on Warranty outside of the U.S.A, please contact your local distributor.
When this form is used to register your product, it may be mailed or faxed.
Crown Audio, Inc. Fax: 574-294-8329
1718 W Mishawaka Rd
Elkhart IN 46517
Please note that some information is required. Incomplete registrations will not be processed. * Indicates required information.
* First name: ______________________ Middle initial: _____ * Last name: ________________________________
Company: _________________________________________________________________________________
Shipping Address: Crown Audio Factory Service, 1718 W. Mishawaka Rd., Elkhart, IN 46517
PLEASE PRINT CLEARLY
SRA #: __________________(If sending product to Crown factory service.) Model: _________________________________ Serial Number: _____________________ Purchase Date: ________________
PRODUCT RETURN INFORMATION
Individual or Business Name: ______________________________________________________________________________________________________________________________________________________
_____________________
Street Address (please, no P.O. Boxes): _______________________________________________________________________________________________________________________________________________
____________________________
City: __________________________________________ State/Prov: ________________________________ Postal Code: _________________ Country: _____________________
Nature of problem: _____________________________________________________________________________________________________________________________________________________________
______________
Other equipment in your system: ___________________________________________________________________________________________________________________________________________________
________________________
If warranty is expired, please provide method of payment. Proof of purchase may be required to validate warranty.
PAYMENT OPTIONS
I have open account payment terms. Purchase order required. PO#____________________________________________________ θ COD
Credit Card (Information below is required; however if you do not want to provide this information at this time, we will contact you for the information when your unit is repaired).
Credit card information:
Type of credit card: θ Master Card θ Visa θ American Express θ Discover
Type of credit card account: θ Personal/Consumer θ Business/Corporate
* Card ID # is located on the back of the card following the credit card #, in the signature area. On American Express, it may be located on the front of the card. This number is required to process the charge to your account. If you do not want to
provide it at this time, we will call you to obtain this number when the repair of your unit is complete.
Name on credit card: ____________________________________________________________________________
Billing address of credit card: __________________________________________________________________________