Crow PowerWave-16 Programming Manual

P/N 7121240 Rev. B N.A 10 December 2003

ELECTRONIC ENGINEERING LTD

.

PowerWave-16

16 zone Control panel Communicator

Users’ Operating and
Programming Guide
Version 6.31 / 6.32

Covers Versions 6.20 and Above

2

Contents

Introduction.....................................................................................................4

Meet the Crow Alarm Control System.........................................................4

Typical Alarm System Configuration...........................................................4

Keypad Description..........................................................................................5

Function Keys..................................................................................................5

Alphanumeric Keys.........................................................................................5

Audible Signals...............................................................................................6

Indicators........................................................................................................6

Zone and Status indicators LEDs 1- 16......................................................6

Partitions indicators LEDs A, B ,C.............................................................6

Armed indicator , Memory indicator , Bypass indicator........................6

Program indicator, Aux indicator , Mains indicator..................................6

Tamper indicator , Battery indicator , Line indicator , Control

indicator..........................................................................................................6

Summary of Functions...................................................................................6

Operation..........................................................................................................8

How to Arm the System before Exit..........................................................8

How to Arm the System when Staying Home.............................................9

How to Arm Partitions...................................................................................9

How to Bypass Zones....................................................................................10

How to use Chime (If enable by Installer)...............................................11

Emergency Alerts..........................................................................................10

Generate Threat or Duress.........................................................................11

How to Read System Messages...................................................................11

How to Read Trouble Messages...................................................................12

3

How to Display Events from Memory..........................................................12

How to Control Outputs and Devices..........................................................14

How to Get into to User Program/Client Mode.........................................14

How to Change or Add Codes.......................................................................15

How to Change Master Code........................................................................15

How to Add or Change User Code...............................................................15

How to Delete User Code.............................................................................16

How to Add or Change Telephone Numbers...............................................16

How to set Time and Date............................................................................16

How to operate the access control output.................................................17

How to start Walk test Mode......................................................................17

Warranty.......................................................................................................20

4

Introduction

Meet the Crow Alarm Control System

Thank you for choosing to protect your premises with a PowerWave-16 (PW16) of Crow
Electronic Engineering Ltd.

Power Wave of Crow Electronic Engineering Ltd. is a highly advanced, multifunction
alarm control system, designed to flawlessly manage your security system at home or at
business, protects you against burglary and supports the operation of electronic devices.

The PW16 has many incredible program options and additional accessories that can
enhance the standard features of the panel from simple “Home Automation” to “Wireless
control” and Voice Prompted Telephone control”. Please ask your installer to find out
more about these powerful features.

You can phone your home to check or change the status of any output using the keys on
your phone. Arm or disarm the whole house or just one area, all with your own voice
confirming your selections.

Imagine turning on the spa before leaving work so it is hot when you get in the door. The
under-floor heating has just automatically switched on using the on board timer and you
have just opened the rollerdoor and disarmed the garage from your cell phone so the
white ware repairman can work on your washer.

The controller will support a 16 LED keypad or the more sophisticated LCD (liquid
Crystal Display) keypad.

It also has a comprehensive alarm event memory that stores all of the controller activity
with the time and date.

Typical Alarm System Configuration

The protected premises can be divided up to 16 zones, as defined by the installation
scheme. The protected area can be grouped into 3 separate partitions (A, B, C). The
system can be grouped for User ‘s convenience to separate, in a business environment,
the offices from the warehouse area, or in a private residence, the different areas in the
home, e.g., separate downstairs living area, detached garage, etc. Each zone can react
differently to various events, to generate an alarm or activate a device.

The system can be armed in two different modes:

1) Arm –the protected areas are entirely vacated

2) Stay –people and pets populate the protected areas.
The User who has access to the keypad's control features, can change the settings.
The system can be accessed via multiple keypads (each located at a different site). Up

to 8 keypads can be integrated into the system. Access levels and Users’ access codes
are detailed below.

5

Keypad Description

The LED Keypad shows all the information required to operate the system. The User
communicates with the alarm system via the keypad. The Keypad displays continuous
information about the status of the alarm system, and enables the User to operate the
system in different modes, change settings and program Users' access codes.

The keypad also collects and records events to be displayed afterward on request, to
overview system activities, and to analyze system performance for diagnostics.

Function Keys

These keys are used to arm the system, enter Telephones to alter system settings, or
scroll through the history events.

ARM, STAY, BYPASS, PROGRAM, CONTROL, MEMORY, PANIC, ENTER

Alphanumeric Keys

These keys are used to enter codes, Initiate Emergency or for programming.

6

Audible Signals

The keypad emits signals (beeps) in response to User activities. These signals are
listed in Table.

Table: List of Audible Signals

Sound Sequence Description

Short beep Once only A key in the keypad has been pressed
3 short beeps Once only Operation carried out successfully
Long beep Once only Illegal operation, or wrong key pressed
Slow beeping Through the Exit or

Entry delay time

Exit or entry delay warning when arming
the system indicates that you must exit the
protected area,
also Entry delay warning when entering
via the entry zone, to disarm the system.

Indicators

There are 30 LEDs indicators show the status of the system.
Zone and Status indicators LEDs 1- 16

Partitions indicators LEDs A, B, C

Armed indicator, Memory indicator, Bypass indicator
Program indicator, Aux indicator, Mains indicator
Tamper indicator, Battery indicator, Line indicator, Control indicator

Summary of Functions

The system's main functions are listed in table

Function Keys Description Notes

Full
or Partition Arm

C

C O D E

C

ENTER

Initiates full arm

Full Arm

C

ARM

Initiates full arm Only if enabled by

installer

Disarm during
exit

C

ARM

Disarms the
system during
exit delay

Only when slow beeping
is emitted

Disarm

C

C O D E

C

ENTER

Disarms the
system

Stopping Alarms

7

Function Keys Description Notes

Arm Stay

C

STAY

C

C O D E

C

ENTER

Initiates partial
alarm when the
user is home

Only if enabled by
installer

Arm Stay

C

STAY

Initiates partial
alarm when the
user is home

Disarm Stay

C

C O D E

C

ENTER

Disarms the
system

Disarm Stay

C

STAY

Disarms the
system

Bypass

C

BYPASS

C

Zone #

C

ENTER

Bypasses a
zone(s)

Repeats the procedure to
un-bypass zones

Initiate Panic

C

PANIC

Activates panic
alert

Initiate Panic

C

1

+

3

Activates
emergency alert

Only if enabled by
installer

Initiate Medical

C

7

+

9

Activates
emergency alert

Only if enabled by
installer

Initiate Fire
Alarm

C

4

+

6

Activates
emergency alert

Only if enabled by
installer

Memory

C

MEMORY

Initiates display
of events from
memory.

<ENTER>
cancels memory
readout

Displays events, and
automatically scrolls to
the next event every 2.5
sec.
(Use <MEMORY> key to
scroll up manually)

Chime
Enable/disable

C

CONTROL

C

PROGRAM

Enable or
disable chime
function

Only if enabled by
installer

Control

C

CONTROL

C

Device#

C

ENTER

Activates or
deactivates
outputs and
devices

Press <Control> for 2
seconds

Change or Add
Users' code

C

PROGRAM

C

M CODE

C

ENTER

Activates
program mode to
add or change
Users' codes

For details see
page 12

Note: If you started an operation incorrectly, press <ENTER> to exit and

return to the previous mode.

8

Operation

How to Arm the System before Exit

• Preparing the System for Arming

Verify that all zone indicators are off, when all zones are closed (all doors, exits and
windows are closed and motion in the protected area is restricted or bypassed), the
system is ready to be armed. If one or more zone indicators are illuminated, it displays
the open zones.

Close open zones, or bypass them. Bypass any zone you cannot close, <Bypass>
indicator flashes indicating bypassed zone(s). For details see page 9.

Note: Bypassed zones are not protected.

• Arming the System

Before leaving premises the system has to be armed.
Arming the alarm system will turn on all detectors in the partition /s being armed.
Enter user code and then <ENTER> to arm the system.
There is a exit delay prior to the system being armed. During this delay time, a slow

beeping is heard to indicate that the system is not armed yet and reminds you to leave
the protected area.

The A ,B or C indicator lights up to indicate that the system is armed.
(The indicators may go out few seconds after exit delay expired, depending on the

installer's setting).
If you must disarm the system during the exit delay, press <ARM>.

• Quick Arm (When enabled by the installer)
Press <ARM> to arm the system.

The A, B or C indicator lights up to indicate that the system is armed.
During exit delay time, a slow beeping is heard reminds you to leave the protected area.

• Disarming the System

Enter User’s code and press <ENTER>. The A, B or C indicator goes off to indicate that
the system is disarmed.

• Stopping Resetting Alarms

In case of an alarm condition
Enter User’s code and press <ENTER> to stop alarm any time, and turn off any audible

sirens.

9

How to Arm the System when Staying Home

• Arming the System in Stay Mode

This type of arming is used when people are present within the protected area. At
nighttime, when the family is about to retire, perimeter zones are protected, but not the
interior zones. Consequently, interior movements will be ignored by the system.

To arm Stay mode press <STAY>, enter user code, and then <ENTER>.
The A, B or C indicator flashes to indicate that the system is armed in stay mode.

• Quick Stay
When enabled by the installer, press <STAY> to arm the system.

During exit delay you can leave the premises. If you wish to stay or that no one will
enter the protected premises, you may cancel the Entry/exit delay by pressing the
<ENTER> key. The slow beeping stops and the system is immediately armed.

The A, B or C indicator flashes to indicate that the system is armed in stay mode.
(The indicators may go out a few seconds after exit delay expired, depending on the

installer's setting).

• Disarming the System

Enter user’s code and press <ENTER>, or press <STAY> if enabled by installer.
The A, B or C indicator goes off to indicate that the system is disarmed.

How to Arm Partitions

The protected area can be grouped into 3 separate partitions (A, B, C). The system can
be grouped for User ‘s convenience to separate, in a business environment, the offices
from the warehouse area, or in a private residence, the different areas in the home, e.g.,
separate downstairs living area, detached garage, etc.

To arm partition A enter user code for partition A
To arm partition B enter user code for partition B
To arm partition C enter user code for partition C
Note: to arming partition with code see page 8 “How to arm the system before exit”

During exit delay you can leave premises. At the end of the procedure the A,B or C
indicator lights up to indicate that the partition A or/and B or C is armed .

(The indicators may go out after a few seconds, depending on the installer's setting).
To disarm partition, see "Disarming the System".

10

How to Bypass Zones

Bypass any zone that cannot be closed. You can bypass selected zones prior to arming.
It is also used to temporarily exclude a faulty zone from service, which requires repair.

To bypass a selected zone, press <BYPASS>, Bypass indicator lights up to indicate that
the system is in bypass mode.

Enter the zone number (e.g. 01, 05, 12) one or more zones, the zone LED indicators
lights up to indicate that the zone is bypassed, following press <ENTER>, the Bypass
LED flashes to indicate zone(s) bypassed.

While in the Bypass mode it is possible to bypass more than one zone, press
<BYPASS>, Bypass indicator lights up to indicate that the system is in bypass mode,

Add the zone number (e.g. 03) one or more zones, the zone LED indicators lights up to
indicate that the zone is bypassed, following press <ENTER> , the Bypass LED flashes
to indicate zone(s) bypassed .

To un-bypass zones, press <BYPASS>, enter zone number (e.g.07,13) ,the zone LED
indicators goes off to indicate that the zone is un bypassed and <ENTER>.

Note: Disarming automatically un-bypasses all zones.

Emergency Alerts

This three special key’s function is best programmed by your installer to suit your
individual situation. Most commonly it is used in a panic situation.

These are a “PANIC” , “FIRE”, and “MEDICAL” alarm. When using the LED keypad the
Panic alarm can be generated by either the single “Panic” button or by the simultaneous
operation of two buttons. Pressing two buttons simultaneously generates the Fire and
Medical alarms

• How to initiate Panic

Press the <PANIC> or Press simultaneously <1>and <3>.

• How to initiate Medical Alarm

Press simultaneously <7> and <9>.

• How to initiate Fire Alarm

Press simultaneously<4> and <6>.

11

How to use Chime (If enable by Installer)

A Chime (Day zone) is a detector that can be part armed while you are at home but
working in another part of the building. It can be programmed to operate a buzzer or light
to let you know you have a visitor.

To disable the Day (chime) zone , press <CONTROL> and <PROGRAM> , Control LED
indicator lights up to indicate that Chime is disabled .

To enable Chime mode press <CONTROL> and <PROGRAM> Control LED goes off to
indicate that Chime is active.

Generate Threat or Duress

If you are compelled to disarm the system under threat, you must enter the duress digit
before the user’s code to activate the automatic dialer. The duress digit shifts up your
usual code by one digit. If your code is 345 and 8 is your duress digit, than entering
8345 will modify your code. The modified duress code will disarm the system in a
normal way, but at the same time will activate the dialer silently to report a “duress
event” without arousing suspicion. (For details ask installer.)

How to Read System Messages

When viewing the memory events at the keypad by pressing the <MEMORY>,the first
thing that will always be displayed is the system messages.

If the system led turns ON but no other Zone LED’s are ON at the same time, this means
that there are no current system alarms. If a zone LED and LED’s are ON then this
indicates system alarms that have not yet cleared. The LED’s 1-8 are pre-defined as to
what system alarm they will display. These system alarm indications are shown in the
table below.

Following the display of current system alarms the panel will then sequence through the
255 historical memory events starting at the most recent event. The second table shows
the alarm events that can be displayed in memory mode and what indicators are used to

show them.

LED # 1 Battery Low LED # 5 Wireless Keyfob Battery Low

LED # 2 Mains Failure LED # 6 Supervised Detector Failure

LED # 3 Telephone Line Failure LED # 7 Zone Inactivity Timeout

LED # 4

Wireless Detector Battery
Low

LED # 8 Dialer Kiss-off Failure

12

How to Read Trouble Messages

Any failure or abnormal events that may occur are indicated by trouble messages, and
the Trouble indicator is lit. Press <MEMORY> to read out messages and other events
stored in memory.

How to Display Events from Memory

The system memory stores the last events. Press <MEMORY> to display list of events.
Following the display of current system alarms the panel will then sequence through

the 255 historical memory events starting at the most recent event. The second table
shows the alarm events that can be displayed in memory mode and what indicators are

used to show them.

The system will display the last event and automatically scroll to the next one every 2.5
seconds, and a beep is emitted. Use the arrow keys to scroll up manually.
Wait until all messages are displayed, or press <ENTER> to cancel memory readout.

EVENT TYPE DEVICE INDICATOR STATUS

ACTIVATION Zones 1-16 LED's 1-16 On Steady

BYPASS Zones 1-16 Bypass

LED's 1-16

On Steady
On Steady

DETECTOR TAMPER

(SHORT CIRCUIT)

Zones 1-8 TAMPER

LED's 1-8

Flashing

On Steady

DETECTOR TAMPER

(OPEN CIRCUIT)

Zones 9-16 TAMPER

LED's 9-16

Flashing

On Steady

WRONG CODE ALARM Code at Keypad # TAMPER

LED's 1-8

On Steady
On Steady

CABINET TAMPER Cabinet or Siren TAMPER Flashing

KEYPAD TAMPER SWITCH Tamper alarm at

keypad

TAMPER

LED's 1-8

On Steady
On Steady

LOW BATTERY Controller Battery BATTERY Flashing

MAINS FAILURE Controller Mains

Supply

MAINS Flashing

FUSE FAILURE F1 or F2 Controller on-board

Fuses

MAINS Flashing

13

WIRELESS ZONE LOW

BATTERY

Wireless Zone 1-16 BATTERY

LED's 1-16

Flashing

On Steady

KEYFOB LOW BATTERY

Wireless Keyfob User

1-20

BATTERY

LED's 1-16

Flashing

On Steady

PANIC BUTTON (or

BUTTONS 1&3 PRESSED

TOGETHER)

Keypad Panic

At keypad #

LINE

LED's 1-8

Flashing
Flashing

FIRE ALARM (BUTTONS 4&6

PRESSED TOGETHER)

Keypad Fire

LINE

CONTROL

Flashing
Flashing

MEDICAL ALARM (BUTTONS

7&9 PRESSED TOGETHER)

Keypad Medical LINE

BYPASS

Flashing
Flashing

ARMED A Area A is Armed AREA A On Steady
ARMED B Area B is Armed AREA B On Steady
ARMED C Area C is Armed AREA C On Steady

STAY MODE A Area A STAY Mode

ON

AREA A Flashing

STAY MODE B Area B STAY Mode

ON

AREA B Flashing

STAY MODE C Area C STAY Mode

ON

AREA C Flashing

DURESS ALARM Duress Alarm

At keypad #

TAMPER

LINE

LED’s 1-8

Flashing
Flashing

On Steady

SUPERVISED WIRELESS

ALARM

Supervised Wireless

Passive Infra-Red

Bypass

TAMPER

LED’s 1-16

Flashing
Flashing

On Steady

ZONE INACTIVITY ALARM Zones 1-16 LED’s 1-16

TAMPER

CONTROL

On Steady

Flashing
Flashing

TELEPHONE LINE FAILURE

Phone Line Failure LINE On Steady

EXCESSIVE RE-TRIES Panel Dialler LINE

LED1

On Steady
On Steady

14

FAILURE TO GET A KISSOFF

Panel Dialler LINE

LED2

On Steady
On Steady

WALKTEST MODE Manual walk-test

mode

MAINS

BATTERY

LINE

LED’s 1-16

On Steady
On Steady
On Steady
On Steady

How to Control Outputs and Devices

The keypad enables control of external devices, such as an air-conditioner or heater. To
activate or halt a device, press <CONTROL> , Control LED lights up steady , press the
number of the device , up to 8 different devices can be controlled via the keypad ,then
press <ENTER> to activate or deactivate the selected device. To check what outputs are
ON simply press the <CONTROL> key , LED’s corresponding to device ON lights up
.Press <ENTER> to return to normal mode.

How to Get into to User Program/Client Mode

There are 2 levels of program mode, CLIENT mode and INSTALLER mode. Normally
the installer will give you access to the CLIENT mode so you can add, delete, or change
the user codes. If you request it your installer can provide you with access to the
INSTALLER mode as well. To get into CLIENT mode provided the system is NOT armed
Press <PROGRAM> enter Master code and <ENTER>. The Program indicator lights
up to indicate that the system is in User programming mode.

If you get a single long beep at this point and the Program LED doesn’t turn on, it means
your code cannot access Program mode.

• How to exit program mode

To exit out of program mode press <PROGRAM> and <ENTER>. The Program
indicator goes off to indicate that the system is not in User programming mode.

15

How to Change or Add Codes

About Master code and User code

The factory default master code (123) is intended as a preliminary control of the alarm
system. After PowerWave is installed and put into service, the code can be changed to
any code known to the Master user. The Master user can define up to 49 user codes. To
limit access rights, the holder of the Master code can ask the installer to define several
User profiles.

Access rights are listed below:

- User code has Area A and/or B or C access

- User code can arm and/or disarm arm an area

- User code can arm and/or disarm arm an area in Stay mode

- User code can change its code

- User code can change user’s code

- User code can Operate control Functions

- User code can change dialler telephone numbers

- User code can alter the real time clock

- User can answer an incoming call and start up/down load

- User can allow access to installer program mode from client mode.

- Initiate Walk-test mode.

How to Change Master Code

While in CLIENT mode, Press <PROGRAM> and 1 to change Master code press
<ENTER>, the code digit will be flashed back to you. Use the numeric keyboard to enter
your new Master code. The code can hold any combination of 1 to 6 digits. It is
recommended using a multi-digit code. . Press <ENTER> to save your new code, the
new code will be flashed to you and 3 short beeps to indicate correct entry or 1 long
beep if not accepted. Press <PROG> and <ENTER> exit user Code Program mode.

How to Add or Change User Code

While in CLIENT mode, press <PROGRAM> and the User number (2 to 50) to add or
change the code, press <ENTER>. If there is an existing code already, it will be flashed
back to you. Use the numeric keyboard to enter the new code. The code can hold any
combination of 1 to 6 digits. Entering the new code will delete the old code. Press
<ENTER> to save your new code, the new code will be flashed to you and 3 short
beeps.

Repeat the procedure for all users .
Press <PROG> and <ENTER> to exit Local Program mode.

16

How to Delete User Code

In client mode, press <PROGRAM> and the User number (2 to 50) you intend to
delete, press <ENTER>. The code will be flashed back to you. Press <BYPASS> to
delete User code. Press <ENTER> to save the change.

Press <PROG> and <ENTER> exit program mode.

How to Add or Change Telephone Numbers

Your panel will accept up to 6 phone numbers with a total of 16 digits. Your panel can be
can be programmed to dial all or any of these depending on the event which has
occurred.(The six phone numbers are at program address 331 through to 336).

While in CLIENT mode, key in the following sequence <PROGRAM> <331> <ENTER>
(The address for telephone number 1), The existing number will be flashed out at the
Keypad then enter <NEW TELEPHONE #> <ENTER> The new numbers will be

flashed back to confirm acceptance.
At any time you can enter in the address for the telephone number just to view the

currently programmed value then press the <PROGRAM> button to move on to another
address.

Note: Address 331 = PH # 1, 332 = PH# 2 to 336 = PH# 6.
(Note: on the LED keypad “0” is indicated by LED “A” and “9” by LED “B”)

How to set Time and Date

The alarm system has an internal clock that may be used to automatically Arm or Disarm
the alarm or turn Outputs On or off. It is also used to identify when events occurred in
memory via the LCD keypad. Should you need to change the Time & Date it must be
done from CLIENT mode.

To change the Time & Date press
Press <PROGRAM> <823> <ENTER> <1-7> <ENTER>
Where 1-7 = the current day (1=Sun, 2 = Mon to 7 = Sat)
Press <PROGRAM> <824> <ENTER> <HHMM> <ENTER>
Where HH = Hour in 24 Hour Format and MM = Minutes
Press <PROGRAM> <825> <ENTER> <1-31> <ENTER>
Where 1-31 = the current date
Press <PROGRAM> <826> <ENTER> <1-12> <ENTER>
Where 1-12 = the current month
Press <PROGRAM> <827> <ENTER> <YY> <ENTER>
Where YY = current year, e.g. 02=2002

17

How to operate the access control output

If the alarm system has been set up to allow control of an electric door lock, you can
activate the door release function as follows;

Press <CONTROL> or Press <CONTROL> enter CODE then <ENTER>
The Control LED will lights up while the lock is active and turn off as soon as power is

removed from the lock.
The Access Control function can either be a single button operation or restricted to

requiring a valid User code entry. Both options are shown above. Please consult your
installer as to what option may be programmed.

How to start Walk test Mode

While in CLIENT mode a User with the proper authority can start walk-test mode. This
special mode latches the alarm signals from detectors at the keypad initiating the test so
that one person can trigger every detector connected to the alarm then return to the
keypad to verify operation. On terminating Walk-test mode the test results are put into

the memory buffer so they can be viewed at a later time.

To start Walk-test mode while in CLIENT mode press <PROGRAM> <836> <ENTER>
The keypad buzzer will beep at 1-second intervals
Next trigger every detector connected to the panel then return to the keypad and all of

the zones that were triggered will be displayed at the keypad.
To terminate Walk-test mode press <ENTER>
The keypad will stop beeping and automatically exit CLIENT mode.

How to Answer an in-coming call

From time to time your installer may need to access the alarm from a remote PC to
make changes to your programming and for security reasons they may have configured
the alarm so that an authorized person on-site is required to make the alarm system
answer the in-coming call. This option is only available in CLIENT mode.

To answer an In-coming Call press <PROGRAM> <835> <ENTER>
Provided the line connected to the alarm was ringing at the time the panel will now

answer the call and allow a remote PC connection.

18

How Remote Telephone control works

Another powerful feature available from your alarm is Telephone Control. This feature is
a remote control facility which allows valid users to access the panel via a standard
touch tone telephone and check or change the Arm/Disarm status of each of the areas,
operate each of the eight outputs or turn on an optional Microphone.

The Telephone Control feature is only available on panels fitted with a Voice or DTMF
board. The Voice board provides voice prompts to guide you through Telephone control
operations whereas the DTMF board provides tones (one Long Tone for ON or three
short beeps for OFF).

Please talk to your installer to find out if all or any of these options are available on your
alarm.

To perform any of the Telephone Control features you must first ring the phone number,
which the panel is connected to. The panel may be set up to answer after a specific
number of rings of it may be set-up to use a fax defeat option (ring once, hang up and
call back within 30sec). Either way, when you ring the phone number and the panel
answers the call, the first thing you will hear over the phone is a burst of modem tone for
two seconds. After this tone has stopped you must enter the access code, which is
associated with the Telephone menu option you wish to access. Remember, the code
you enter will determine which menu option you access. If you miss the pause, the
panel will repeat the modem tone and then again pause for 5 seconds looking for your
access code. This process will be repeated 4 times before hanging up if no valid code is
received. When entering codes or other information in Telephone Control the "#" key

acts as a "Clear" button.

When you have entered the required 4-digit access code the panel will reply with the
status message associated with the Telephone Control function you have accessed. For
example, lets say we have a code of “2045” to allow Arming & Disarming of Area A.
Once the code “2045” has been received the panel checks the current status of Area A
and replies with the pre-programmed voice message relating to that status e.g. if Area A
is Armed then the Armed message will be sent, if Disarmed then the Disarmed message
will be sent. If only the DTMF board is fitted, the voice message is substituted with a long
beep if Area A is Armed, and three short beeps if it is disarmed.

Once the status message has informed you of the actual state, you can use the "*" key
to toggle the option on & off or Arm and Disarm, e.g. in our example above, code “2045”
accesses Area "A" arming or disarming.

Assuming the status message we received was "Area A alarm is Armed" If we press
the "*" key, Area "A" will be Disarmed and we would receive a status message "Area A
alarm is Disarmed" (or whatever message is programmed by the installer)

While you are on-line with the panel you can move between menu options by entering
the code of the option you want to control. Assuming there was a code of “4321”
programmed to control outputs. After having used code “2045” to control the Arm/Disarm
status of Area A we first press the “#” button to reset all previous entries. Then we can
enter the digits “43215” (that is “4321” as the code to control outputs and “5” to select
output #5). The current status of output #5 will be given either by the voice message or
the appropriate tone and then the status can be changed with the “*” button on the

19

remote telephone (Note; For output control you must enter in the 4 digit code e.g. 4321

followed by the output number you wish to control, in this case 5).

At any stage, if you enter in an incorrect code you can press the “#” button on the remote
telephone to clear all code entries and then start again.

To turn on the optional Microphone (only available if the Voice Board is fitted) you must
enter in the appropriate code followed by the “*” button. To turn the Microphone off you
simply press the “*” button again.

To end a Telephone Control session simply hangs up the phone. The panel is
monitoring the line at all times and 15 seconds after the last key press it will
automatically hang up the line. This 15-second timer is active during the whole
Telephone control process so a period of 15 seconds without a key press will cause the
panel to hang-up.

How Local control works

If a Telephone control code for outputs is programmed and the output/s are allowed to
be locally controlled from the keypad, then entering the 4 digit code at a keypad will
blank the display and the zone LED’s will now indicate the output status e.g. if output 1 is
on zone 1 LED will be on. By now pressing the “1” button at the panel keypad, output 1
can be turned off provided it is allowed to be locally controlled. To leave local Telephone
control mode simply press the <ENTER> button and the keypad will return to normal
operation. This feature works the same way that “Directly Controlling an Output” works
(see page 14) only it requires a code to access the function.

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Warranty

CROW LIMITED WARRANTY

(Crow) warrants this product to be free from defects in materials and
workmanship under normal use and service for a period of one year
from the last day of the week and year whose numbers are printed on
the printed circuit board inside his product.
Crow’s obligation is limited to repairing or replacing this product, at its
option, free of charge for materials or labor, if it is proved to be
defective in materials or workmanship under normal use and service.
Crow shall have no obligation under this Limited Warranty or otherwise
if the product is altered or improperly repaired or serviced by anyone
other then Crow.
There are no warranties, expressed or implied, of merchantability or
fitness for a particular purpose or otherwise, which extend beyond the
description on the face hereof. In no case shall Crow be liable to
anyone for any consequential or incidental damages for breach of this
or any other warranty, expressed or implied, or upon any other basis of
liability whatsoever, even if the loss or damage is caused by Crow’s
own negligence or fault.
Crow does not represent that this product can not be compromised or
circumvented; that this product will prevent any person injury or
property loss or damage by burglary, robbery, fire or otherwise; or that
this product will in all cases provide adequate warning or protection.
Purchaser understands that a properly installed and maintained
product can only reduce the risk of burglary, robbery or other events
occurring without providing an alarm, but it is not insurance or a
guarantee that such will not occur or that there will be no personal
injury or property loss or damage as a result. Consequently, Crow shall
have no liability for any personal injury, property damage or any other
loss based on claim that this product failed to give any warning.
However, if Crow is held liable, whether directly or indirectly, for any
loss or damage arising under this limited warranty or otherwise,
regardless of cause or origin, Crow’s maximum liability shall not in any
case exceed the purchase price of this product, which shall be the

complete and exclusive remedy against Crow.

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Use the following form to record your changes and customisations.

User

Name

Output

Device
Designation

Zone

Zone Name

1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 7 7 7 8 8 8 9 9 10 10 11 11 12 12 13 13 14 14 15 15 16 16 17 18 19

Additional

User

20 40 21 41 22 42 23 43 24 44 25 45 26 46 27 47 28 48 29 49 30 50 31 32 33 34 35 36 37 38 39

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COMMUNICATION OPTIONS:

Monitored o Domestic o Speech o

SERVICING:

Can your system be serviced by another technician? Yes o No o
If yes, Installer Code ____________

INSTALLATION COMPANY DETAILS:
Company ____________________________________________________
Technician ____________________________ Phone ________________________
Installation Date _______________

SERVICING NOTES: