Cretors HDL20 Service Manual

3243 North California Avenue, Chicago, IL 60618

DIGITAL HEADLINER 20 and 32 oz

POPCORN MACHINE SERVICE

MANUAL

120/208 - 240 Volt,

Single and Three Phase, 60 Hz

230 Volt,

Single Phase, 50 Hz

400 Volt, 3N~,

Three Phase, 50 Hz

100/200 Volt,

Single Phase, 50 & 60 Hz

Included in this manual:
*One Pop Option
*Salt/Sugar Option

READ and UNDERSTAND these servicing, and safety

instructions before servicing this popcorn machine

1

HDL20/32-M-A/E-S

TABLE OF CONTENTS

I. Safety Alert Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

II. Safety First . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

III. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

IV. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

A. Electrical Specifications

B. Size Specifications

V. Purpose of Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

VI. Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

A. Location

B. Power Supply

C. Connecting Machine to the Power Supply

D. Pump Installation

E. Counter Model Installation . . . . . . . . . . . . . . . . . . . . . . . 7

VII. Service Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

A. Parts

B. Kettle Temperature Control

1. Temperature Control Operation

2. Digital Temperature Control Adjustment . . . . . . . . 8

3. Checking Temperature Control. . . . . . . . . . . . . . . . . 9

4. Salt Timer Adjustment

5. Salt/Sugar with One Pop Adjustment . . . . . . . . . . . 10

C. Kettle Removal

D. Kettle Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

E. Kettle Alignment

F. Kettle Return Spring Adjustment . . . . . . . . . . . . . . . . . . . 12

G. Replacing Damaged Oil Discharge Tube

VIII. Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

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HDL20/32-M-A/E-S

I. SAFETY ALERT SYMBOL

The symbol shown below is used to call your attention to instructions concerning your personal
safety and the safety of others. Watch for this symbol. It points out important safety precautions
and procedures. It means ATTENTION! Become Alert! Your personal safety is at risk! Read the
message that follows and be alert to the risk of personal injury or death.

II. SAFETY FIRST

The information in this manual is essential for safe installation and service of
your Cretors popcorn machine. The manual must be read and understood
before installing, or maintaining equipment, or equivalent training must be
provided.

“The employer must instruct each employee in the recognition and avoidance
of unsafe conditions, regulations applicable to his work environment to
control and eliminate any hazards or other exposure to illness or injury.”
Ref.: 29 CFR 1926.20 (b)(4)(a)(2)

It is understood that safety rules within individual companies vary. If a
conflict exists between the safety procedures contained in this manual and
the rules of a using company, the more stringent rule should take precedence.

III. INTRODUCTION

This manual is filled with time-saving and money-saving information regarding your Cretors
popcorn machine. There is nothing, however, more important than the safety aids and warnings
that are found throughout this document. The Safety Alert Symbol is used to identify topics of
primary safety concern wherever they appear. A separate section has been included which deals
exclusively with operation and accident prevention.

If, after reviewing this manual, anything is unclear or technical problems are encountered, contact
the distributor from whom you purchased your machine. For assistance and if there are any
additional questions, feel free to contact our Customer Service Department at the address and/or
phone number listed on the last page of this manual. Always have the model and serial number of
your machine available to assist in obtaining the correct information.

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HDL20/32-M-A/E-S

Part Number Configuration: Headliner, 20 oz., 32 oz.

HDL 32 H 1 X - F - X

Model

HDL-Headliner
xx-No Kettle

Kettle

20-20 oz. Kettle
32-32 oz. Kettle

Voltage

60 Hz. (North America)
H - 120/208/3/60
Q - 120/208/3/60

R – 230/1/60
S – 230/380/3P/60
50 Hz.
E - 230/1/50
G – 230/380/1/50 CE
N – 240/415/3/50
Japan
I – 100/200/1/50
J – 100/200/1/60

P – 100/200/3/60
Corn
1 – Salted Corn

2 - Sugar Corn
3 – Salt & Sugar Corn (Not available with Logic)

Control

D - Digital Control
E - One Pop Control
F - One Pop Control with Counter

Cabinet

C – Counter Model Cabinet

F – Floor Model Cabinet
Features
X – No Custom Features
C – Custom Features
SS – Stainless Steel Pan
SR – Short Side Glass Right
SL – Short Side Glass Left
Z - Other

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IV. SPECIFICATIONS

A. ELECTRICAL SPECIFICATIONS:

120/208 - 240 Volt, Single, 60 Hz
230 Volt, Single Phase, 50 Hz
400 Volt, 3N~, Three Phase, 50 Hz
100/200 Volt, Single Phase, 50 & 60 Hz

B. SIZE SPECIFICATIONS:

MODEL HDL20 HEADLINER 20 OZ. ELECTRIC COUNTER MODEL
Capacity: 20 oz. All-Steel Kettle, 400 one-ounce servings per hour
Electrical: 5600 watts
Dimensions: 28"D x 36"W x 47" H - - - - 71 cm D x 91 cm W x 119 cm H
Net Weight: 250 lbs. (113 kg.)

MODEL HDL32CP HEADLINER 32 OZ. ELECTRIC COUNTER MODEL
Capacity: 32 oz. All-Steel Kettle 640 one-ounce servings per hour
Electrical: 6600 watts
Dimensions: 28"D x 36"W x 47" H - - - - 71 cm D x 91 cm W x 119 cm H
Net Weight: 250 lbs. (113 kg.)

MODEL HDL20FP HEADLINER 20 OZ. ELECTRIC FLOOR MODEL
Capacity: 20 oz. All-Steel Kettle 400 one-ounce servings per hour
Electrical: 5600 watts
Dimensions: 28"D x 36"W x 74"H - - - - 71 cm D x 91 cm W x 188 cm H
Net Weight: 370 lbs. (168 kg.)

MODEL HDL32FP HEADLINER 32 OZ. ELECTRIC FLOOR MODEL
Capacity: 32 oz. All-Steel Kettle 640 one-ounce servings per hour
Electrical: 6600 watts
Dimensions: 28"D x 36"W x 74"H - - - - 71 cm D x 91 cm W x 188 cm H
Net Weight: 380 lbs. (168 kg.)

PURPOSE OF MANUAL

This instruction manual is intended to familiarize owners with the servicing
and safety procedures associated with your Cretors popcorn machine.
This manual should be kept available to maintenance personnel.

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HDL20/32-M-A/E-S

VI. INSTALLATION INSTRUCTIONS

A. Location

Choose a location for your Cretors popcorn machine that maximizes the ease of operation
and maintenance procedures. Be sure to check your local building and fire codes for
location restrictions.

B. Power Supply

1. Check the nameplate to determine the required power supply.

Connect your popcorn popper only to the correct power source. Failure to do so may
result in personal injury or death and may damage your popper.

2. C. Cretors and Company recommends dedicated circuits for the Headliner model
popcorn machine. The Headliner model poppers require a dedicated circuit to avoid a
voltage drop in the supply wiring. Check your local electrical codes regarding fuse or
circuit breaker requirements.

Make certain your popcorn machine is properly grounded. Failure to do so may result
in damage to your equipment or present a shock hazard.

C. Connecting your Machine to the Power Supply

1. Make certain that the power supply circuit breakers are in the off position.

2. Push the plug completely into the receptacle. If the cord has a twist lock plug be sure to

turn to the lock in position.

3. If the supply cord is damaged, a Cretors approved service agent, or a qualified Cretors

employee must replace it in order to avoid a hazard.

D. Pump Installation (and Pump Timer Adjustment for Salt/Sugar Machines)

Refer to the Service Manual included with the pump to be installed in the machine. When
the Headliner is equipped with the Salt/Sugar option, also see below for additional
information.

1. For the Salt/Sugar machine the pump timers are located in the machine not in the pump.

One timer is marked “Salt,” the other “Sugar.”

2. On the Headliners the timer is located under the wire cover by the rocker switches. To

adjust the pump time, use the following procedure:

a. There are two adjustments on the timer. The small adjustment knob sets the maximum

time the timer can run. Cretors will normally set this adjustment for 10s.

10s = 0-10 seconds

1m = 0-1 minute

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