
EG-M-A-E-S
3243 North California Avenue, Chicago, IL 60618
GIANT POPCORN MACHINE
SERVICE MANUAL
120/208 Volt,
Single and Three Phase, 60 Hz
120/240 Volt,
Single and Three Phase, 60 Hz
Single Phase, 50 Hz
Three Phase, 50 Hz.
100/200 Volt
Single Phase, 50/60 Hz
Included in this manual:
*One Pop Option
*Salt/Sugar Option
230 Volt,
400 Volt,
READ and UNDERSTAND these operating and safety
instructions before operating this popcorn machine!
Created on 12/20/2005 1

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TABLE OF CONTENTS
I Safety Alert Symbol……………………………………………………… 2
II Safety First…………………………………………………………………2
III Introduction………………………………………………………………3
IV Secifications ………………………………………. .. .. ..……………….4
V Purpose of Manual ……………………….……………….. .…………….4
VI Installation Instructions…………………………………………………5
VII Service Instructions……………………………………………………..7
VIII Trouble Shooting………………………………………………………12
I. SAFETY ALERT SYMBOL
The symbol shown below is used to call your attention to instructions concerning your
personal safety and the safety of others. Watch for this symbol. It points out important
safety precautions and procedures. It means "ATTENTION! Become Alert! Your
personal safety is involved!" Read the message that follows and be alert to the risk of
personal injury or death.
II. SAFETY FIRST
The information in this manual is essential for the safe installation and
service of your Cretors popcorn machine. The manual must be read and
understood before installing, or maintaining equipment, or equivalent
training must be provided.
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EG-M-A-E-S
"The employer must instruct each employee in the recognition and
avoidance of unsafe conditions, regulations applicable to his work
environment to control or eliminate any hazards or other exposure to
illness or injury". Ref.: 29 CFR 1926.20 (b)(4)(a)(2)
It is understood that safety rules within individual companies vary. If a
conflict exists between the safety procedures contained in this manual and
the rules of a using company, the more stringent rule should take
precedence.
III. INTRODUCTION
This manual is filled with time-saving and money-saving information regarding your
Cretors popcorn machine. There is nothing, however, more important than the safety
aids and warnings that are found throughout this document. The Safety Alert Symbol is
used to identify topics of primary safety concern wherever they appear. A separate
section has been included which deals exclusively with operation and accident
prevention.
If, after reviewing this manual, anything is unclear or technical problems are
encountered, contact the distributor from whom you purchased your machine. For
assistance and if there are any additional questions, feel free to contact our Customer
Service Department at the address and/or phone number listed on the last page of this
manual. Always have the model and serial number of your machine available to assist
in obtaining the correct information.
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IV. SPECIFICATIONS
Giant Models: G20EP, G32EP, G48EP, G60EP
Electrical Specifications:
Giant Models are available in the following electrical configurations:
100/200 Volt, Single Phase, 60 Hz
120/208 Volt, 120/240 Volt, Single and Three Phase, 60 Hz
230 Volt, 230/380 Volts, Single and Three Phase, 50 Hz
SIZE SPECIFICATIONS:
MODEL G20EP GIANT 20 OZ. ELECTRIC WITH PUMP
Capacity: 20 oz. All-Steel Kettle, 400 one-ounce servings per hour.
Wattage: 2950 watts
Dimensions: 10-5/8”D x 10-1/2"W x 27-1/2" H - - - - 27 cm D x 26 cm W x 70 cm H
Net Weight: 63 lbs. (28.6 kg)
MODEL G32EP GIANT 32 OZ. ELECTRIC WITH PUMP
EG-M-A-E-S
Capacity: 32 oz. All-Steel Kettle, 640 one-ounce servings per hour
Wattage: 4500 watts
Dimensions: 10-5/8"D x 10-1/2"W x 31-3/4" H - - - - 27 cm D x 26 cm W x 81 cm H
Net Weight: 74 lbs. (33.6 kg)
MODEL G48EP GIANT 48 OZ. ELECTRIC WITH PUMP
Capacity: 48 oz. All-Steel Kettle, 960 one-ounce servings per hour
Wattage: 6050 watts
Dimensions: 10-5/8"D x 10-1/2"W x 31-3/4"H - - - - 27 cm D x 26 cm W x 81 cm H
Net Weight: 74 lbs. (33.6 kg)
MODEL G60EP GIANT 60 OZ. ELECTRIC WITH PUMP
Capacity: 6 oz. Stainless- Steel Kettle, 1200 one-ounce servings per hour.
Wattage: 6050 watts
Dimensions: 10-5/8”D x 10-1/2"W x 31-3/2" H - - - - 27 cm D x 26 cm W x 81 cm H
Net Weight: 4 lbs. (33.6 kg)
V. PURPOSE OF MANUAL
This instruction manual is intended to familiarize owners with the servicing and safety
procedures associated with your Cretors popcorn machine.
This manual should be kept available to maintenance personnel.
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VI. INSTALLATION INSTRUCTIONS
A. Location
Choose a location for your Cretors popcorn machine that maximizes the ease of
operation and maintenance procedures. Giant pedestal popcorn machines are
designed to be installed on the customers counter or custom design cabinet.
OEM option machines are supplied with components that permit them to be
installed into a user’s cabinet and control the cornditioner, lights and exhaust in
the cabinet (see details below). Be sure to check your local building and fire
codes for location restrictions.
B. Power Supply
1. Check the nameplate to determine the required power supply.
Connect your popcorn popper only to the correct power source. Failure
to do so may result in personal injury or death and may damage your
popper.
2. C. Cretors and Company recommends dedicated circuits for the Giant model
popcorn machine. The Giant model poppers require a dedicated circuit to
avoid a voltage drop in the supply wiring. Check your local electrical codes
regarding fuse or circuit breaker requirements.
Make certain your popcorn machine is properly grounded. Failure to do
so may result in damage to your equipment or present a shock hazard.
C. Connecting Machine to Power Supply
1. Make certain that power supply circuit breakers are in the off position.
2. Locate the pedestal and bolt it down securely using the four bolt holes provided
in the base of the pedestal.
3. Power should be connected through one of the four large holes in the base of the
pedestal.
4. The electrical connection is made to the terminal strip, located to the right of the
main switch.
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D. OEM Option Pedestals
1. OEM OPTION machines are designed to supply power to the components
normally associated with the popcorn machine. The primary features are a
power cord with plug and a flexible armored cable to be connected to the
user’s cornditioner assembly (15 amps). In addition, a terminal strip inside the
pedestal provides a connection point to a switch (15 amps) that will control a
user’s exhaust fan. Mounting studs for fluorescent ballast and a connection
point for a light circuit are also supplied.
2. EXHAUST FAN CONTROL machines may be equipped with a time delay fan
control. This control provides a timer controlled switch that will turn on a
customers exhaust fan when the kettle heat is turned on. When the heat is
turned off the fan will continue to run for the time set on the timer in the
pedestal. This circuit only provides a switch, it does not supply any power.
All electrical connections outside the pedestal must be done in accordance
with appropriate electrical codes and requirements.
EG-M-A-E-S
E. Pump Installation and Pump Timer Adjustment for Salt/Sugar Machines
Refer to the Service Manual included with the pump to be installed in the
machine. When the Giant is equipped with the salt/sugar option, also see below
for additional information.
1. For the Salt/Sugar machine the pump timers are located in the machine not in
the pump. One timer should be marked “Salt”, the other “Sugar”. The timers
are located in the pedestal.
2. To adjust the pump time, use the following procedure:
a. There are two adjustments on the timer. The small adjustment knob sets
the maximum time the timer can run. Cretors will normally set this
adjustment for 10s.
10s = 0-10 seconds
1m = 0-1 minute
10m = 0-10 minutes
b. The larger adjustment knob sets the actual run time (percentage of time
allowed by the small adjustment knob). Example: If the maximum setting
is set for 10s and the large knob is set at .9, the timer will run for 9 seconds.
Adjust to taste for both timers.
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