Crestron APAD
Wall Mount LCD Controller
Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2006 Crestron Electronics, Inc.
Crestron APAD Wall Mount LCD Controller
Contents
Wall Mount LCD Controller: APAD 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................1
Specifications ..............................................................................................................2
Physical Description....................................................................................................3
Industry Compliance ...................................................................................................6
Setup..........................................................................................................................................7
Network Wiring...........................................................................................................7
Identity Code...............................................................................................................7
Installation...................................................................................................................7
Hardware Hookup .....................................................................................................11
Configuring the APAD..............................................................................................12
Setup Mode................................................................................................................12
Programming Software............................................................................................................14
Earliest Version Software Requirements for the PC .................................................14
Programming with Crestron SystemBuilder..............................................................14
Programming with SIMPL Windows........................................................................14
Programming with VisionTools Pro-e.......................................................................16
Example Program......................................................................................................16
Uploading and Upgrading........................................................................................................17
Establishing Communication.....................................................................................17
Programs, Projects, and Firmware.............................................................................17
Operation.................................................................................................................................18
Problem Solving......................................................................................................................19
Troubleshooting.........................................................................................................19
Check Network Wiring..............................................................................................19
Reference Documents................................................................................................20
Further Inquiries........................................................................................................20
Future Updates ..........................................................................................................21
Return and Warranty Policies..................................................................................................22
Merchandise Returns / Repair Service ......................................................................22
CRESTRON Limited Warranty.................................................................................22
Operations & Installation Guide – DOC. 6455 Contents • i
Crestron APAD Wall Mount LCD Controller
Wall Mount LCD Controller: APAD
Introduction
Features and Functions
• Stylish, affordable wall mount controller
• Pleasing white-on-black LCD graphic display
• Translucent white backlit “softkey” pushbuttons
• Intuitive navigation wheel with “key click” audible feedback
®
• Cresnet
communications — 2-Series compatible
Graphic Display
The white-on-black LCD display presents the user with a large amount of
information in a small space. With graphical support for scrolling text, icons, and
bargraphs, the APAD delivers an ideal user interface for controlling audio and a
range of other possible functions throughout the home or office. Four "softkey"
buttons beneath the display permit intuitive menu navigation and function selection.
Nav Wheel
The APAD's navigation wheel (Nav Wheel) enabl es easy navigation of menus,
scrolling through lists of items and/or functions, and adjusting values that appear on
the display. The built-in "key click" feature audibly enhances the Nav Wheel's
natural feel, and the “soft” button to the right quickly executes the desired selection
set by the Nav Wheel. A dedicated, programmable power button is also included for
fast, easy power on/off control of system devices.
Backlit Buttons
The buttons on the APAD are translucent with adjustable white LED backlighting
for a luxurious, luminous appearance and easy operation under low lighting
conditions.
Operations & Installation Guide – DOC. 6455 Wall Mount LCD Controller: APAD • 1
Wall Mount LCD Controller Crestron APAD
True-Feedback
Simplified connectivity using the Crestron® 4-wire Cresnet control bus makes
installation a breeze. Fully bidirectional communications enables true-feedback for
display of current status of audio, lighting, or climate control settings.
Versatile Mounting Options
Several mounting options are available for the APAD to facilitate a clean, attractive
installation in any wall or similar flat surface.
Specifications
Specifications for the APAD are listed in the following table.
APAD Specifications
SPECIFICATION DETAILS
LCD Display
Display Type
Size
Resolution
Color
Illumination
Controls
Nav Wheel
Functions
Power
Graphics
Audio Built-in speaker (rear) for key click sound
Power Requirements
Cresnet Power Usage
Default NET ID
Minimum 2-Series
Control System Update
File
Environmental
Temperature
Humidity
Enclosure
Construction
Faceplate
(Continued on next page)
Transmissive LCD dot matrix
2.72 in (6.9 cm) wide x 1.44 in (3.7 cm) high
128 x 64 pixels
Monochrome, white on black, invertible
White LED backlit
(1) Continuous turn rotary encoder; used to
navigate menu, scroll through lists and adjust
values.
(5) “softkey” pushbuttons, programmable, normally
used to select menu functions. The pushbutton to
the right of the nav wheel is normally used to
execute a selected command.*
(1) pushbutton, programmable, normally used to
execute a power command*
* All pushbuttons translucent, white backlit,
dimmable
Monochrome, white on black (invertible), supports
dynamic text and icon graphics
3 Watts (0.125 Amps @ 24 Volts DC)
2E
3.155.0 or later
32 to 104° F (0 to 40° C)
10% to 90% RH (non-condensing)
Injection-molded plastic, flush wall-mountable
Injection-molded plastic, white
2 • Wall Mount LCD Controller: APAD Operation s & Installation Guid e – DOC. 6455
Crestron APAD Wall Mount LCD Controller
APAD Specifications (continued)
SPECIFICATION DETAILS
Dimensions
Height
Width
Depth
Weight 9.2 oz (257.6 gm)
AVAILABLE ACCESSORIES
BB-1000L
PMK-1000L
TMK-1000L
MMK-1000L
WMKT-1000L
WMKM-1000L
WMKB-1000L
4.8 in (12.2 cm)
4.9 in (12.5 cm)
1.94 in (4.93 cm)
Pre-Construction Wall Mount Back Box
Pre-Construction Wall Mount Kit
Trim Ring
Mud Ring
Lectern or Post-Construction Wall Mount Kit
with Trim Ring
Post-Construction Wall Mount Kit with Mud Ring
Post Construction Wall Mount Kit - Bracket
Physical Description
This section provides information on the connections, controls, and indicators
available on your APAD.
APAD Physical View
Operations & Installation Guide – DOC. 6455 Wall Mount LCD Controller: APAD • 3
Wall Mount LCD Controller Crestron APAD
APAD Overall Dimensions
0.59 in
(1.50 cm )
4.9 in
(12.5 cm)
3.74 in
(9.50 cm)
4.8 in
(12.2 cm)
0.33 in
(0.83 cm)
1.94 in
(4.93 cm)
1.67 in
(4.27 cm)
0.43 in
(1.09 cm )
3.95 in
(10.03 cm)
0.43 in
(1.09 cm)
0.78 in
(1.96 cm)
0.62 in
(1.57 cm)
3.58 in
(9.08 cm)
4.16 in
(10.56 cm)
4.06 in
(10.30 cm)
3.36 in
(8.53 cm)
4 • Wall Mount LCD Controller: APAD Operation s & Installation Guid e – DOC. 6455
Crestron APAD Wall Mount LCD Controller
APAD Front and Rear Face (Bezel Removed)
APAD Controls, Connectors, & Indicators
# CONNECTORS,
DESCRIPTION
CONTROLS, &
INDICATORS
1 Display Screen
2 Reset Button
3
4 Nav Wheel
5 Soft Buttons
6
7 Speaker Built-in transducer for key click sound.
Power Button
NET
24 Y Z G
Programmable display shows pages, menus,
and soft button functions of a project used to
control one or more devices in a Cresnet
system.
Used alone to reset system defaults. When
pressed while another soft button is pressed,
APAD immediately goes into Setup mode.
Used to execute a power command to one or
more devices in the system.
Used to navigate menus, scroll through lists
and adjust values shown on the display.
Five programmable buttons used with the
Nav Wheel to select the functions and
parameters used to control devices in the
system. Each button can be programmed to
provide a different function on every page of
a given project.
Four-position terminal block connector for
data and power. Connects to Cresnet control
network. An interface connector is provided.
Pin 1 (24) Power
Pin 2 (Y) Data
Pin 3 (Z) Data
Pin 4 (G) Ground
Operations & Installation Guide – DOC. 6455 Wall Mount LCD Controller: APAD • 5
Wall Mount LCD Controller Crestron APAD
Industry Compliance
As of the date of manufacture, the APAD has been tested and found to comply with
specifications for CE marking and standards per EMC and Radiocommunications
Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
6 • Wall Mount LCD Controller: APAD Operation s & Installation Guid e – DOC. 6455
Crestron APAD Wall Mount LCD Controller
Setup
Network Wiring
When wiring the network, consider the following:
• Use Crestron Certified Wire.
• Use Crestron power supplies for Crestron equipment.
• Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictabl e resul t s or damage
to the equipment. Please use the Crestron Power Calculator to help calculate
how much power is needed for the system
(http://www.crestron.com/calculators
• For larger networks, use a Cresnet Hub/Repeater (CNXHUB) to maintain
signal quality.
For more details, refer to “Check Network Wiring” on page 19.
).
Identity Code
The Net ID of the APAD has been factory set to 2E. The Net IDs of multiple APAD
devices in the same system must be unique. Net IDs can be changed from the “Setup
Mode” on page 12 or from a personal computer (PC) via the Crestron Toolbox.
When setting the Net ID, consider the following:
• The Net ID of each unit must match an ID code specified in the SIMPL
Windows program.
• Each network device must have a unique Net ID.
For more details, refer to the Crestron Toolbox help file.
Installation
The APAD installs simply and cleanly into existing or newly constructed walls, with
an assortment of pre- and post-construction mounting options. All listed mounting
options are provided separately from the actual APAD. Refer to the table after this
paragraph for a complete list of mounting options and respective Installation Guides
for the APAD LCD Controller.
Mounting Options for the APAD
PRE-
CONSTRUCTION
OPTION
POST-
CONSTRUCTION
OPTION
MODEL
NUMBER
DOCUMENT
NUMBER
Back Box Kit BB-1000L 6060
Pre-Construction
Mount Kit
Mud Mount Kit
(accessory)
(Continued on next page)
Operations & Installation Guide – DOC. 6455 Wall Mount LCD Controller: APAD • 7
PMK-1000L 6061
MMK-1000L 6062
Wall Mount LCD Controller Crestron APAD
Mounting Options for the APAD (continued)
PRE-
CONSTRUCTION
OPTION
Trim Mount Kit
(accessory)
Wall Mount Kit – Mud WMKM-1000L 6062
Wall Mount Kit – Trim WMKT-1000L 6063
Wall Mount Kit – Bracket * WMKB-1000L 6283
*One set of brackets is supplied with the APAD
TMK-1000L 6063
POST-
CONSTRUCTION
OPTION
MODEL
NUMBER
DOCUMENT
NUMBER
NOTE: Pre-construction refers to framed walls prior to hanging drywall.
Post-construction refers to framed walls with drywall hung.
The only tools required for the procedures presented here are masking tape (or
equivalent), a gypsum board saw (or equivalent), and a #1 Phillips tip screwdriver.
The following procedures are based on the use of the supplied screws and brackets
for post-construction installation.
Mounting the APAD
The APAD is designed for mounting in a wall or lectern. Two overlay cutout
templates (0V40087) are supplied. One is in the shape of the required opening; the
other is similar to a frame, with the inner area of the frame the shape of the required
opening. (Refer to the following diagrams.) Use the most convenient template.
Mounting Parts Supplied with the APAD
PART DESCRIPTION QUANTITY
Screw #4-40 x 1-½”, Pan Head 4
Mounting Bracket 2
Overlay Template Cutout 1
Four-pin Connector Plug 1
NOTE: The following drawings are not to scale. Do not attempt to use them to
prepare the hole in the mounting surface.
8 • Wall Mount LCD Controller: APAD Operation s & Installation Guid e – DOC. 6455
Crestron APAD Wall Mount LCD Controller
APAD Cutout Dimensions (1 of 2)
4.17 in
(10.60 cm)
TEMPLATE - 0V40087
FOR LC–1000, CT–1000
OR APAD ( 1 OF 2 )
4.27 in
(10.85 cm)
CUT ALONG THIS EDGE
APAD Cutout Dimensions (2 of 2)
4.27 in
(10.85 cm)
TEMPLATE - 0V40087
FOR LC–1000, CT–1000
OR APAD ( 2 OF 2 )
CUT ALONG THIS EDGE
4.17 in
(10.60 cm)
Operations & Installation Guide – DOC. 6455 Wall Mount LCD Controller: APAD • 9
Wall Mount LCD Controller Crestron APAD
1. Locate an area on the wall that is free of studs and miscellaneous wiring.
2. Make a small hole near the middle of the designated site, and verify that the
location is suitable.
3. Using masking tape (or equivalent), fasten the template to the wall; verify
that the template is level, and trace the opening shape on the wall.
4. Remove the template, and then cut out and remove the traced shape to
produce the required opening.
APAD Mounting Example (Mounting Surface Not Shown)
Mounting
Brackets
Mounting
Screws
5. Connect the Cresnet cable, using the supplied mating connector, to the
Cresnet port as described in “Hardware Hookup” on page 11.
6. Insert the mounting screws through the APAD front plate as shown and
thread into the mounting brackets a few turns.
7. Insert the APAD into the mounting hole and tighten the screws evenly to
bring the mounting brackets into contact with the back of the drywall.
8. Make sure the APAD is positioned squarely in the mounting hole, and then,
using a #1 Phillips screwdriver, tighten the mounting screws slightly, about
an additional 1/2 turn, to hold the unit securely in position. Do not
overtighten screws.
9. Place the bezel in position over the unit. The bezel is held firmly in place by
magnets.
Removal from the Mounting Surface
If it is necessary to remove the APAD after it has been installed, complete the
following steps in the order provided. The only tool required is a #1 Phillip s
screwdriver.
10 • Wall Mount LCD Controller: APAD Operations & Installation Guide – DOC. 6455
Crestron APAD Wall Mount LCD Controller
NOTE: If it becomes necessary to remove the APAD from the mounting surface,
the original mounting brackets may fall into the wall and will have to be replaced.
Additional brackets are available in the optional Wall Mount Kit – Bracket, Model
Number WMKB-1000L.
1. Pull the bezel away from the APAD.
2. Loosen and remove the two screws that secure the top of the APAD to the
mounting surface.
3. Loosen but do not remove the two screws that secure the bottom of the
APAD to the mounting surface, and shift the APAD in the hole so the
brackets will fall away from their top position on the mounting surface.
4. Pull the top portion of the APAD away from the mounting surface first and
attempt to remove the unit from the opening with the brackets hanging from
the bottom mounting screws.
5. If necessary, secure the attached cable before disconnecting it from the back
of the APAD, to keep it from falling into the wall.
Hardware Hookup
Connecting the Device
NOTE: To prevent overheating, do not operate this product in an area that exceeds
the environmental temperature range listed in the specifications table. Consideration
must be given if installed in a closed or multi-unit rack assembly, inside a closed
desk, or in a closed podium since the operating ambient temperature of these
environments may be greater than the room ambient. Contact with thermal insulating
materials should be avoided on all sides of the unit.
Make the necessary connections as called out in the illustration that follows this
paragraph. Refer to “Network Wiring” on page 7 before attaching the 4-position
terminal block connector (supplied). Apply power to the network after all
connections have been made.
Hardware Connections for the APAD
Operations & Installation Guide – DOC. 6455 Wall Mount LCD Controller: APAD • 11
Wall Mount LCD Controller Crestron APAD
Configuring the APAD
Project not Found Screen
MAIN MENU
ABOUT Screen
Load in Progress Screen
Prior to normal operation, it is necessary to configure the unit using a series of setup
screens. If the project for the APAD has not been loaded prior to configuring the
APAD, the screen shown to the left is displayed instead of the MAIN MENU. You
can choose to load the project at this time (refer to “Uploading and Upgrading” on
page 17), or follow the screen instruction and press any button to enter the Setup
Mode.
If the APAD project has already been loaded, the MAIN MENU for configuring the
APAD, shown to the left, appears when any button is pressed and held
(approximately five seconds) when power is applied.
Note that holding any of the soft buttons for more than 10 seconds while going into
setup mode will reset the brightness and contrast to their default levels.
The MAIN MENU displays three soft button choices: About, Setup, and Save and
Exit.
Selecting About displays an information screen that shows the firmware, project
name, and version number. Selecting Setup displays the Setup screen (Refer to
“Setup Mode,” below) that provides all the parameters that are used to configure the
APAD. The Save and Exit selection is used afte r per fo rming all setup functions to
save the configuration and exit to normal operation.
If you choose to load the project at this time, the screen displays a progress bar as
the project is loaded (shown to the left).
Setup Mode Screen
Cresnet ID Screen
Setup Mode
Setup Mode can be entered from the Main Menu, as stated above, or, if the APAD
has not yet been installed, by pressing and holding any button when power is
applied. If the unit is installed and power is already applied, the easiest method is to
remove the bezel, press and hold any button, and press the Reset button; the unit
immediately enters Setup Mode.
In the Setup Mode, use the Nav Wheel to scroll through the menu options, and then
press the soft button to the right to select the option. Press the Back soft button to
return to the Main Menu.
The following paragraphs describe each of the setup options in the order listed in the
menu.
Cresnet ID
Use the Nav Wheel to select the desired ID number, from 03 to FE, in least significant
digit steps (e.g., 03, 04, 05), or use the << and >> soft buttons to change the number
in most significant digit steps (e.g., 03, 13, 23).
Press the Default soft button to select the default ID value (2E), press the Ok soft
button to accept the selection and return to the Setup Mode screen.
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Crestron APAD Wall Mount LCD Controller
LCD Brightness
Screen Invert
LCD Contrast
LCD Brightness
Use the Nav Wheel to select the desired brightness percentage value, from 01 to 99,
in single digit steps (01, 02, 03, etc.), or use the << and >> soft buttons to change the
number in most significant digit steps (10, 20, 30, etc.).
Note that holding any of the soft buttons for more than 10 seconds while going into
setup mode will reset the brightness to the default (22%).
Press the Default soft button to return to the default setting; press Ok to accept the
new setting and return to the Setup Mode screen.
Screen Invert
Use the soft buttons to turn screen inversion on or off. (“Off” is normal appearance –
white text on black screen. “On” is inverted appearance – black text on white screen.)
Press the Default soft button to return to the default setting; press Ok to accept the
new setting and return to the Setup Mode screen.
LCD Contrast
Key Backlight
Standby
Key Click
Use the Nav Wheel to select the desired LCD contrast percentage value, from 01 to
99, in single-digit steps (01, 02, 03, etc.), or use the << and >> soft buttons to change
the number in most significant digit steps (10, 20, 30, etc.). Note that two contrast
settings are required: one for invert on, and one for invert off.
Note that holding any of the soft buttons for more than 10 seconds while going into
setup mode will reset the contrast to the defaults (non-inverted contrast 72%; inverted
contrast 66%).
Press the Default soft button to return to the default setting; press Ok to accept the
new setting and return to the Setup Mode screen.
Key Backlight
Use the Nav Wheel to select the desired key backlight percentage value, from 01 to
99, in single-digit steps (01, 02, 03, etc.), or use the << and >> soft buttons to change
the number in most significant digit steps (10, 20, 30, etc.).
Press the Default soft button to return to the default setting (30%); press Ok to accept
the new setting and return to the Setup Mode screen.
Standby
Use the Nav Wheel to select the desired standby minutes, from 0 to 120, in singleminute increments, or use the << and >> soft buttons to change the number in tenminute increments (10, 20, 30, etc.).
Press the Default soft button to return to the default setting (10 minutes); press Ok to
accept the new setting and return to the Setup Mode screen.
Key Click
Use the ON and OFF soft buttons to turn the Key Click feature on and off (default is
off).
Press the Default soft button to return to the default setting; press Ok to accept the
new setting and return to the Setup Mode screen.
Operations & Installation Guide – DOC. 6455 Wall Mount LCD Controller: APAD • 13
Wall Mount LCD Controller Crestron APAD
Programming Software
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron website. To post a question or vie w questions you have
submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
First-time users will need to establish a user account.
Earliest Version Software Requirements for the PC
NOTE: Crestron recommends that you use the latest software to take advantage of
the most recently released features. The latest software is available from the Crestron
website.
Crestron has developed an assortment of Windows-based software tools to develop
a Cresnet system. The following are the minimum recommended software versions
for the PC:
Software
TASK REQUIRED SOFTWARE VERSION
Simplify programming with
wizards
(optional but recommended)
Program
Upload program and firmware Crestron Toolbox 1.02.17 or later
Create custom LCD screens and
page flips for custom programs
Crestron SystemBuilder™ version 3.0 or
later with SystemBuilder Templates version
3.0 or later; Refer to software release notes
or Crestron website for other required
Crestron software packages
SIMPL Windows 2.07.17 or later, with
Library Update 377 or later
Vision Tools® Pro-e version 3.5 or later;
Requires Crestron Database version 18.0
or later
Programming with Crestron SystemBuilder
Crestron SystemBuilder is the easiest method of programming a Crestron system.
For additional details, download SystemBuilder from the Crestron website and
examine the extensive help file.
For lower level control and additional programming flexibility, use SIMPL
Windows.
Programming with SIMPL Windows
NOTE: While SIMPL Windows can be used to program the APAD, it is
recommended to use SystemBuilder for configuring a system that contains the
APAD.
SIMPL Windows is Crestron’s premier software for programming Crestron control
systems. It is organized into two separate, but equally important “Managers.”
14 • Wall Mount LCD Controller: APAD Operations & Installation Guide – DOC. 6455
Crestron APAD Wall Mount LCD Controller
Configuration Manager Configuration Manager is the view where programmers “build” a Crestron control
system by selecting hardware from the Device Library.
• To incorporate the APAD into the system, drag the APAD from the Wired
Keypads folder of the Device Library and drop it in the System Views.
Locating the APAD in the Device Library
• The system tree of the control system displays the device in the appropriate
slot with a default Net ID as shown in the following illustration.
C2Net Device, Slot 9
• Additional APAD devices are assigned different Net ID numbers as they are
added.
• If necessary, double click a device to open the “Device Settings” window
and change the Net ID, as shown in the following figure.
Operations & Installation Guide – DOC. 6455 Wall Mount LCD Controller: APAD • 15
Wall Mount LCD Controller Crestron APAD
“APAD Device Settings” Window
• The ID code specified in the SIMPL Windows program must match the Net
ID of each unit.
Programming Manager
Programming Manager is the view where programmers "program" a Crestron control
system by assigning signals to symbols. The symbol can be viewed by double
clicking on the icon or dragging it into Detail View. A descr i pt i on f or each si gnal i n
the symbol is described in the SIMPL Windows help file (F1).
Programming with VisionTools Pro-e
The APAD LCD screens should be created in VisionTools Pro-e to allow selection
of functions, and control of system devices. Note that the APAD design permits the
six buttons to be programmed individually per project or for each page in a project.
The result is almost limitless functionality, with real time feedback of commands.
Example Program
An example program for the APAD is available from the Crestron website
(http://www.crestron.com/exampleprograms
).
16 • Wall Mount LCD Controller: APAD Operations & Installation Guide – DOC. 6455
Crestron APAD Wall Mount LCD Controller
Uploading and Upgrading
Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade, it is necessary to establish
communication.
Establishing Communication
Use Crestron Toolbox for communicating with the APAD; refer to the Crestron
Toolbox help file for details. There is a single method of communication: indirect
serial communication.
Indirect Serial Communication
PC RUNNING
CRESTRON
TOOLBOX
SERIAL,
ETHERNET,
OR USB
CONTROL
SYSTEM
CRESNET
APAD
• The APAD connects to the control system via Cresnet.
• Establish communications between the PC and the control system as
described in the latest version of the 2-Series Reference Guide (Doc. 6256).
Programs, Projects, and Firmware
• Display the network device tree (Tools | Network Device Tree); to show
all network devices connected to the control system. Right-click on the
APAD Cresnet ID to display actions that can be performed on the APAD,
such as:
Upgrade firmware ⇒
⇒
Change Net ID
• Upload the SIMPL Windows file to the control system using SIMPL
Windows or Crestron Toolbox.
• Upload the VisionTools Pro-e file to the APAD using VisionTools
Pro-e or the Crestron Toolbox.
• Upgrade APAD firmware via Crestron Toolbox.
⇒
Establish serial communications with the APAD.
⇒
Select Functions | Firmware… to upgrade the APAD firmware.
For details on uploading and upgrading, refer to the SIMPL Windows help file,
VisionTools Pro-e help file, or the Crestron Toolbox help file.
Operations & Installation Guide – DOC. 6455 Wall Mount LCD Controller: APAD • 17
Wall Mount LCD Controller Crestron APAD
Operation
Operation of the APAD is determined by the program developed for the system in
which it is used.
18 • Wall Mount LCD Controller: APAD Operations & Installation Guide – DOC. 6455
Crestron APAD Wall Mount LCD Controller
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
APAD Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
Project cannot be
uploaded to keypad:
1. Screen is black.
2. Communications
error.
3. Checking panel
type error.
Wrong screens
appear on LCD.
LCD is dark or too
light.
APAD is powered
down.
Incorrect COM port
specified.
Incorrect NET ID
setting.
Problem with cable
between control
system and APAD.
Screens were not
uploaded.
LCD brightness or
contrast is improperly
set.
Check Network Wiring
CORRECTIVE ACTION
Verify that power is supplied to
the APAD.
Verify upload preferences is set
to the COM port being used to
communicate to the control
system.
Verify that panel NET ID matches
the NET ID specified during
upload. Refer to "Uploading and
Upgrading" in this guide.
Check the cable for errors or poor
connections.
Upload screens as described in
the help files found in VT Pro-e.
Hold down any of the soft buttons
for more than 10 seconds as
power is applied. The LCD
brightness and contrast are set to
their default values.
Use the Right Wire
In order to ensure optimum performance over the full range of your installation
topology, Crestron Certified Wire, and only Crestron Certified Wire, may be used.
Failure to do so may incur additional charges if support is required to identify
performance deficiencies because of using improper wire.
Calculate Power
CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do
so could cause equipment damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to
unpredictable results or damage to the equipment. Please use the Crestron Power
Calculator to help calculate how much power is needed for the system
(http://www.crestron.com/calculators
).
When calculating the length of wire for a particular Cresnet run, the wire gauge and
the Cresnet power usage of each network unit to be connected must be taken into
consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisychained on the run, the Cresnet power usage of each network unit to be daisy-chained
must be added together to determine the Cresnet power usage of the entire chain. If
the unit is a home-run from a Crestron system power supply network port, the Cresnet
Operations & Installation Guide – DOC. 6455 Wall Mount LCD Controller: APAD • 19
Wall Mount LCD Controller Crestron APAD
power usage of that unit is the Cresnet power usage of the entire run. The wire gauge
and the Cresnet power usage of the run should be used in the following equation to
calculate the cable length value on the equation’s left side.
Cable Length Equation
40,000
Where:
L <
R x P
Make sure the cable length value is less than the value calculated on the right side of
the equation. For example, a Cresnet run drawing 20 watts should not have a length of
run more than 333 feet.
NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One
twisted pair is the +24V conductor and the GND conductor, and the other twisted pair
is the Y conductor and the Z conductor.
L = Length of run (or chain) in feet.
R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM
P = Cresnet power usage of entire run (or chain).
2
))
Strip and Tin Wire
Add Hubs
When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid
nicking the conductors. Twist together the ends of the wires that share a pin on the
network connector, and tin the twisted connection. Apply solder only to the ends of
the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert
the tinned connection into the Cresnet connector and tighten the retaining screw.
Repeat the procedure for the other three conductors.
For larger networks (i.e., greater than 28 network devices), it may become necessary
to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the
network. Also, for networks with lengthy cable runs, it may be necessary to add a
Hub/Repeater after only 20 devices.
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron website (http://www.crestron.com/manuals
of product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
2-Series Control Systems Reference Guide
CAT5 Reference Guide
RoomView Reference Guide
). This link will provide a list
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(http://www.crestron.com/
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.
20 • Wall Mount LCD Controller: APAD Operations & Installation Guide – DOC. 6455
) for a listing of Crestron worldwide offices.
Crestron APAD Wall Mount LCD Controller
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the APAD, additional information may be made available as manual updates. These
updates are solely electronic and serve as intermediary supplements prior to the
release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
Operations & Installation Guide – DOC. 6455 Wall Mount LCD Controller: APAD • 21
Wall Mount LCD Controller Crestron APAD
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange, or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number, and
return address.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any
products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in mat erials
and workmanship under normal use for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if
any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended, or if it has been subjected to misuse, accidental
damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a
third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners . Windows is a registered trademark
of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.
22 • Wall Mount LCD Controller: APAD Operations & Installation Guide – DOC. 6455
Crestron APAD Wall Mount LCD Controller
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Operations & Installation Guide – DOC. 6455 Wall Mount LCD Controller: APAD • 23
Crestron Electronics, Inc. Operations & Installation Guide – DOC. 6455
15 Volvo Drive Rockleigh, NJ 07647 (2014585)
Tel: 888.CRESTRON 04.06
Fax: 201.767.7576 Specifications subject to
www.crestron.com change without notice.
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