Cradlepoint MBR95 User Manual

CRADLEPOINT MBR95 | USER MANUAL Firmware ver. 3.2.4

Revision

Date

Description

Author

1.0

July 19, 2011

Initial release for Firmware version 3.2.4

Jeremy Cramer

CradlePoint reserves the right to revise this publication and to make changes in the content thereof without obligation to notify any person or organization of any revisions or changes.

Preface

Manual Revisions

CradlePoint and the CradlePoint logo are registered trademarks of CradlePoint, Inc. in the United States and other countries. All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.

Trademarks

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CRADLEPOINT MBR95 | USER MANUAL Firmware ver. 3.2.4

Table of Contents

1 INTRODUCTION ................................................................ 3

1.1 PACKAGE CONTENTS ............................................................. 3

1.2 SYSTEM REQUIREMENTS......................................................... 3

1.3 MBR95

OVERVIEW .............................................................. 3

2 HARDWARE OVERVIEW .................................................... 5

2.1 PORTS, BUTTONS, AND SWITCHES ............................................ 6

2.2 LEDS .................................................................................. 7

3 QUICK START .................................................................. 10

3.1 BASIC SETUP ...................................................................... 10

3.2 C

ONNECT TO A COMPUTER OR OTHER DEVICE .......................... 11

3.3 COMMON PROBLEMS .......................................................... 14

4 WEB INTERFACE -- ESSENTIALS ........................................ 18

4.1 ADMINISTRATOR LOGIN ....................................................... 19

4.2 GETTING STARTED – FIRST TIME SETUP ................................... 21

4.3 QUICK LINKS ...................................................................... 26

4.4 BASIC MODE VS. ADVANCED MODE ....................................... 27

4.5 NETWORK SETTINGS VS. INTERNET ......................................... 28

5 STATUS ........................................................................... 29

5.1 C

LIENT LIST........................................................................ 30

5.2 GPS ................................................................................. 32

5.3 ROUTER CONSOLE ............................................................... 33

5.4 INTERNET CONNECTIONS ...................................................... 36

5.5 S

TATISTICS ......................................................................... 47

5.6 SYSTEM LOGS..................................................................... 48

6 NETWORK SETTINGS ....................................................... 50

6.1 C

ONTENT FILTERING ............................................................ 51

6.2 DHCP SERVER (ADVANCED MODE ONLY) ............................... 53

6.3 DNS (ADVANCED MODE ONLY)............................................. 55

6.4 FIREWALL (ADVANCED MODE ONLY) ...................................... 59

6.5 MAC FILTER ...................................................................... 64

6.6 ROUTING (ADVANCED MODE ONLY) ....................................... 65

6.7 WIFI / LOCAL NETWORK ...................................................... 66

6.8 WIPIPE QOS (ADVANCED MODE ONLY) .................................. 73

7 INTERNET ........................................................................ 77

7.1 C

ONNECTION MANAGER ...................................................... 78

7.2 ETHERNET MANAGER .......................................................... 81

7.3 MODEM SETTINGS .............................................................. 83

7.4 WIFI AS WAN SETTINGS (ADVANCED MODE ONLY) .................. 90

8 SYSTEM SETTINGS ........................................................... 93

8.1 A

DMINISTRATION ............................................................... 94

8.2 ALERTS (ADVANCED MODE ONLY).......................................... 98

8.3 MANAGED SERVICES (ADVANCED MODE ONLY) ASK YOUR

CRADLEPOINT SALES REPRESENTATIVE FOR DETAILS ........... 100

8.4 SYSTEM CONTROL ............................................................. 101

8.5 SYSTEM SOFTWARE ........................................................... 102

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CRADLEPOINT MBR95 | USER MANUAL Firmware ver. 3.2.4

9 GLOSSARY..................................................................... 103

10 APPENDIX ................................................................... 117

10.1 REGULATORY INFORMATION ............................................. 117

10.2 WARRANTY INFORMATION ............................................... 117

10.3 SPECIFICATIONS .............................................................. 118

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

1 INTRODUCTION

1.1 Package Contents

 Wireless 4G/3G Router (MBR95)  AC power adapter (12V, 1.5A) WARNING: using a power adapter other than the one provided may damage the

MBR95 and will void the warranty

 CAT5 Ethernet Cable (5 feet)  Setup Guide

1.2 System Requirements

 Ethernet-based, Cable/DSL/Satellite modem; Broadband USB Data Modem with Active Subscription; and/or

WiFi as WAN.

 Windows 2000/XP/7, Mac OS X, or Linux Computer with WiFi Adapter (802.11n Recommended)  Internet Explorer v6.0 or higher, Firefox v2.0 or higher, Safari v1.0 or higher.

1.3 MBR95 Overview

Create a WiFi hotspot anywhere you have broadband signal

Create secure instant networks anywhere you receive mobile broadband signal. The most powerful feature of the MBR95 is its ability to use USB Mobile Broadband Data Modems to create instant secure networks, plus traditional wired networking options like Cable, DSL, or Satellite.

HOW DOES IT WORK?

Connect this router to a 4G/3G MOBILE MODEM and get more from your data plan. Most WiFi enabled devices don‘t support USB 4G/3G Data Modems. When you connect the modem to the MBR95, you can securely share your data plan with up to 32 people or devices.

Or, connect this router to your existing DSL / CABLE / SATELLITE MODEM and add 600 feet of WiFi to your network.

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

CradlePoint routers are built to work with most popular 4G/3G USB Modems from: AT&T, Bell Canada, Clearwire, Cricket, Rogers, Sprint, T-Mobile, Telus, US Cellular, Verizon Wireless, & Virgin Mobile, as well as most Cable, DSL, and Satellite providers.

ENHANCED WIFI

 600+ feet of WiFi Range  Wireless ―N‖ WiFi (802.11n, legacy 802.11b/g, 2x2 MIMO Internal Antenna system)  Enhanced performance around walls and other obstructions  Maximum security with both Private and Guest networks

ADDITIONAL FEATURES

 2x2 MIMO Internal Antenna Subsystem, dual SSIDs  Plug-and-Play support for over 120 broadband data modems including LTE, WiMAX and HSPA+, allowing for

maximum flexibility

 Simple to install, configure and maintain

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

2 HARDWARE OVERVIEW

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

2.1 Ports, Buttons, and Switches

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

2.2 LEDs

Power: The MBR95 must be powered using an approved 12V DC power source.

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

 Green = Powered on.  No Light = Not receiving power. Check that the unit is connected to an outlet.  Amber = Attention. Check router status page.

Active Ethernet Port Connections – 1-4 LAN: Indicates a connected device on the 1-4 LAN ports on the MBR95.

 Blue = Connected to an active 10/100 Ethernet interface.  Blinking Blue = Traffic.  No Light = Not connected, the connection is not configured correctly, the router is not configured correctly, or the

router may not be turned on.

WPS: WiFi Protected Setup. When you press the WPS button for five seconds, it allows you to use WPS for your WiFi security.

 Blinking Blue = WPS setting is in progress.  Solid Blue = WPS is active.

Wireless Broadcast: Indicates activity on the WiFi broadcast for the 2.4 GHz band.

 Blue = 2.4 GHz WiFi is on and operating normally.  Red = Error with 2.4 GHz connection.  No Light = WiFi is off.

Cable, DSL, or Satellite Modem – WAN: Indicates information about a data source connected to the WAN Ethernet port (blue port).

 Blue = Connected to an active 10/100 Ethernet interface.  Blinking Blue = Traffic.  No Light = Not connected, the connection is not configured correctly, or the switch or router are not configured

correctly or turned on.

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

Mobile Broadband Modem (USB) – WAN: Indicates the status of a USB modem connected to the MBR95.

 Blue = Modem has established an active 4G connection.  Blinking Blue: Modem is connecting to 4G.  Green = Modem has established an active 3G connection.  Blinking Green = Modem is connecting to 3G.  Amber = Modem is not active.  Blinking Amber = Data connection error. No modem connection possible.  Blinking Red = Modem is in the process of resetting.

4G/3G Modem Signal Strength: Blue LED bars indicate the active modem‘s signal strength. Press WPS button to turn on/off.

 4 Solid Bars = strongest signal  1 Blinking Bar = weakest signal

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

3 QUICK START

3.1 Basic Setup

1) Connect the Router to a Modem or Data Source: Your router requires an internet source. Insert a supported USB modem; connect a Cable, DSL, or Satellite modem to the Blue Ethernet WAN port; or connect to an available WiFi source.

For Failover/Failback functionality, you will need at least two of these sources (for example: an Ethernet source and a

1

USB modem).

2) Connect to a Power Source: Connect the 12v DC power adapter to the router and a power source. Flip the power switch to the ON position; this should illuminate the green Power Status LED.

1

Data Modem Not Included. This Product Requires an Activated Data Modem or Phone with Data Plan for Full Functionality. See your Cellular/3G/4G Service Provider for Details

on Coverage and Data Plan Options

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

3.2 Connect to a Computer or other Device

3.2.1 Wireless Network Connection

1) Find the network. On a WiFi-enabled computer or device, open the window or dropdown menu that allows you to access wireless networks. The MBR95 network will appear on the list: select this network.

2) Log in. You will need to input the Default Password when prompted. The Default Password is provided on the product label found on the bottom of your router (this password is the

last eight digits of the router‘s MAC address, which can be found

on the product box or on the product label).

NOTE: If more than one MBR95 wireless router is visible, you can find the correct unit by checking for its SSID (service set identifier; the unique name of the local network). The SSID can be found on the bottom of the router in the form MBR95-xxx, where ―xxx‖ is the last 3 digits of the router‘s MAC address.

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

3.2.2 Accessing the Administration Pages

For most users, the MBR95 Router can be used immediately without any special configuration changes. If you would like to change your network name or password or configure any of the advanced features of the MBR95, you will need to log in to the administration pages:

 Access your router‘s Administrator Login

screen by opening a web browser window and typing ―cp/‖ (your router‘s default hostname) or the IP address ―192.168.0.1‖ into the address bar.

 Enter your Default Password. This

password can be found on the bottom of the MBR95. Then click the LOGIN

button.

 When you log in for the first time, you will be automatically directed to the First Time Setup Wizard. Follow the

instructions given with the Wizard or see Getting Started – First Time Setup for more information about using the First Time Setup Wizard.

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

3.2.3 Connect to the Internet

If you used the First Time Setup Wizard, you might have changed the ―WiFi Network Name‖ or the ―Security Mode‖ password. If so, you will need to reconnect to the MBR95 network.

 Find the network. Look for your new personalized

network name (or the default SSID of the form ―MBR95- xxx‖).

 Log in using your new personalized WiFi security

password (or the Default Password found the bottom of the router).

Your network should now be up and running, and users who have the security password can access the network on WiFi-enabled devices.

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

3.3 Common Problems

This section contains a list of some of the most common issues faced by users of the MBR95.

Please visit CradlePoint Knowledgebase at http://knowledgebase.cradlepoint.com/ for more help and answers to your other questions.

3.3.1 Your USB Modem Does Not Work With the Router

 If your USB data modem is not working with the router, check the list of supported devices at

http://www.cradlepoint.com/modems

using must be supported on the carrier network providing your cellular service or it‘s considered an unsupported device, even if it is supported on another carrier‘s network.

 Sometimes a USB data modem needs to be updated or have other configurations set correctly in order to make a

connection through the router. If your USB Modem has not been updated recently, it is recommended that you do so if it is having trouble connecting to the MBR95. Insert your USB data modem into your PC and access the internet using the software provided by your cellular carrier. Follow the directions provided to complete the update. Once you have updated your USB data modem, reconnect the cellular device to your CradlePoint router and connect to the internet.

 If you are using a 4G WiMAX modem you need to set the WiMAX Realm. This can be done on the administration

pages. Log in using the hostname ―cp/ Time Setup Wizard (go to Getting Started → First Time Setup), you can set the WiMAX Realm. Be sure to click Apply on page 4 to save the change.

to ensure you are using a supported device and carrier. The device you are

‖ or IP address ―http://192.168.0.1‖ in your browser. On page 3 of the First

 Some wireless carriers provide more than one Access Point Name (APN) that a modem can connect to. If you wish

to specify the APN, this can be done on the administration pages. Log in using the hostname ―cp/

‖ or IP address ―http://192.168.0.1‖ in your browser. Go to Internet → Modem Settings. In the Modem Configuration section, select your modem and click ―Configure.‖ There is an Access Point Name field: Enter the APN and click Apply. Some APN examples are isp.cingular, ecp.tmobile.com, and vpn.com. The modem must be removed and reinserted (or the router must be rebooted) for this change to take effect.

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

 If the above issues have been resolved and you can connect to the router but you cannot get internet through it

using your modem, you may need to upgrade the router firmware. Use your computer (you may need to plug your

modem directly into your computer if you don‘t have another way to access the internet) to download the latest

firmware for the router (go to http://www.cradlepoint.com/support/mbr95 and scroll over firmware at the bottom of the page). Then log in to the router administration pages and manually upload the firmware. Go to System Settings → System Software and click on ―Manual Firmware Upload‖.

 If you are still unable to access the internet after following the above directions, contact CradlePoint Technical

Support for further assistance.

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

3.3.2 You are Connected to the Router but Cannot Connect to the Internet

The status LEDs of your router will give you an indication whether or not a proper connection is being made. See the LED STATUS definitions below:

If the USB data modem LEDs are not illuminated, your modem is not connected and online. You may need to update firmware. Refer to the previous section, ―Your USB Modem Does Not Work With The Router.‖

If you are still not online after updating, call CradlePoint Technical Support for further assistance.

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

3.3.3 Your MBR95 router gets an IP conflict when you plug it into your Cable or DSL modem.

 If your Cable or DSL modem is not working with the router, check that there is not an IP conflict. Go to Internet →

Connection Manager and find the Ethernet connection under WAN Interfaces. If it says ―IP conflict‖ you will need to change the IP address of the MBR95 router from ―192.168.0.1‖. A suggested IP address is ―192.168.10.1‖.

 Change the IP address by going to Network Settings→ WiFi / Local Network. Find the IP address under ―LAN

Settings‖ and type the alternate IP address. Click Apply to save the settings.

NOTE: To access the router administration pages after changing the IP address you will need to go to the new IP address in your internet browser instead of ―http://192.168.0.1

‖. You may continue to use ―cp/‖ to access the router administration pages after this change.

If you are still unable to access the internet after following the above directions, contact CradlePoint Technical Support for further assistance.

CRADLEPOINT MBR1400 | USER MANUAL Firmware ver. 3.2.2

4 WEB INTERFACE -- ESSENTIALS

The MBR95 has a Web interface for configuration and administration of all features. The interface is organized with a button for toggling between Basic Mode and Advanced Mode and 5 tabs at the top of the screen:

 Getting Started  Status  Network Settings  Internet  System Settings

Click on any of the 5 tabs to open a dropdown menu with further options for the administration of the MBR95.

CRADLEPOINT MBR95 | USER MANUAL Firmware ver. 3.2.4

4.1 Administrator Login

To access the administration pages, open a Web browser and type the hostname ―cp/‖ or IP address ―http://192.168.0.1‖ into the address bar. The Administrator Login page will appear.

Log in using your administrator password. Initially, this password can be found on the bottom of the MBR95 unit as the Default Password. This password is also the last eight digits of the unit‘s MAC address.

CRADLEPOINT MBR95 | USER MANUAL Firmware ver. 3.2.4

You may have changed the administrator password during initial setup using the First Time Setup Wizard. Log in using your personalized administrator password.

If you have forgotten your personalized password, you can reset the MBR95 to factory defaults. When you reset the router, the administrator password will revert back to the Default Password. Press and hold the reset button on the router unit until the lights flash (10 seconds). You can then log in using the Default Password.

4.1.1 Router Details

The Administrator Login page includes a section that shows the following Router Details:

 Model Number: MBR95  WiFi Status: The number of clients.  WiFi Channel: The channel number.  WiFi Network: The name of the main network.  Guest WiFi Network: ―Disabled‖ or, if enabled, the name of the guest network.  Internet Connection: Connected/Disconnected  Signal Strength: The strength of your internet connection, shown as a percentage.

CRADLEPOINT MBR95 | USER MANUAL Firmware ver. 3.2.4

4.2 Getting Started – First Time Setup

The First Time Setup Wizard will help you customize the name of your wireless network, change passwords to something you choose, and establish an optimal WiFi security mode. The MBR95 comes out of the box with a unique password at WPA1/WPA2 WiFi security level.

Note: Instructions for the First Time Setup Wizard are also located in the Setup Guide included with the MBR95.

1) Open a browser window and type ―cp/‖ or ―192.168.0.1‖ into the address bar. Press enter/return.

2) When prompted for your password, type the eight character Default Password found on the product label on the bottom of the MBR95 (this is also the last 8 digits of the router‘s MAC address).

3) When you log in for the first time, you will be automatically directed to the FIRST TIME SETUP

WIZARD. (Otherwise, go to Getting Started → First Time Setup).

4) CradlePoint recommends that you change the router‘s ADMINISTRATOR PASSWORD, which is used to log in to the administration pages. The administrator password is separate from the WiFi security password, although initially the Default Password is used for both.

5) Select your TIME ZONE from the dropdown list. Click NEXT.

CRADLEPOINT MBR95 | USER MANUAL Firmware ver. 3.2.4

6) CradlePoint recommends that you customize your WiFi Network Name. Type in your personalized Network name here. You can also enable the Guest Network feature (for more configuration options, see Network Settings → WiFi / Local Network and the

Wireless (WiFi) Network Settings section of this

manual).

Choose the WIFI SECURITY MODE that best fits your needs:

 BEST (WPA2): Select this option if your

wireless adapters support WPA2-only mode. This will connect to most new devices and is the most secure, but may not connect to older devices or some handheld devices such as a PSP.

 GOOD (WPA1 & WPA2): Select this option if

your wireless adapters support WPA or WPA2. This is the most compatible with modern devices and PCs.

 POOR (WEP): Select this option if your

wireless adapters only support WEP. This should only be used if a legacy device that only supports WEP will be connected to the router. WEP is insecure and obsolete and is only supported in the router for legacy reasons. The router cannot use 802.11n modes if WEP is enabled; WiFi performance and range will be limited.

 NONE (OPEN): Select this option if you do not want to activate any security features.

CradlePoint recommends BEST (WPA2) WiFi security. Try this option first and switch only if you have a device that

is incompatible with WPA2.

CRADLEPOINT MBR95 | USER MANUAL Firmware ver. 3.2.4

Choose a personalized WPA PASSWORD or WEP KEY. This password will be used to connect devices to the router‘s WiFi broadcast once the security settings have been saved.

WPA Password: The WPA Password must be between 8 and 64 characters long. A combination of upper and lower case letters along with numbers and special characters is recommended to prevent hackers from gaining access to your network.

WEP Key: A WEP Key must be either a hexadecimal value of 5 or 13 characters or a text value of 10 or 26 characters.

Click NEXT.

CRADLEPOINT MBR95 | USER MANUAL Firmware ver. 3.2.4

7) If you are using a 4G WiMAX modem, you will want to establish the Realm for your carrier. This setting ensures that the modem, when attached to the

router, will properly connect to your carrier‘s wireless

broadband service. The MBR95 will default to the Sprint Realm. Select your carrier from the dropdown menu (options shown below).

 Clear - clearwire-wmx.net  Rover - rover-wmx.net  Sprint 3G/4G - sprintpcs.com  Xohm - xohm.com  BridgeMAXX - bridgeMAXX.com  Time Warner Cable - mobile.rr.com  Comcast - mob.comcast.net

NOTE: If you use a 3G or LTE modem you can safely skip this step.

Click NEXT.

CRADLEPOINT MBR95 | USER MANUAL Firmware ver. 3.2.4

8) Review the details and record your wireless network name, administrative password, and WPA password (or WEP key). Move your mouse over the passwords to selectively reveal each password.

Please record these settings for future access. You may need this information to configure other wireless devices.

NOTE: If you are currently using the MBR95 WiFi network, reconnect your devices to the network using the new wireless network name and security password.

Click APPLY to save the settings and update them to your router.

CRADLEPOINT MBR95 | USER MANUAL Firmware ver. 3.2.4

4.3 Quick Links

The CradlePoint logo in the upper left-hand corner of all the administration pages is a link to the Router Console (Status → Router Console), which displays fundamental information about the router.

The black bar across the top provides quick access to important information and controls.

Internet Connection

This links to the Connection Manager (Internet → Connection Manager) where you can manage your internet sources.

Click on the image of four signal bars to open a

―Modem Connection Quality‖ popup window that

shows the strength of your internet signal.

WiFi Clients Click to view a signal strength indicator for your network, ―WiFi Connection Strength‖.

Logout

Click to log out of the administration pages.

CRADLEPOINT MBR95 | USER MANUAL Firmware ver. 3.2.4

Getting Started

Status

Network Settings

Internet

System Settings

System Logs

WiPipe QoS

4.4 Basic Mode vs. Advanced Mode

For less complex uses, the MBR95 can be controlled within Basic Mode. Clicking on the Basic Mode button switches the complete Web interface to Advanced Mode. Advanced Mode provides several additional features.

The following chart shows the complete list of features found in Basic Mode and found exclusively in Advanced Mode:

Basic Mode First Time Setup

WiFi Protected Setup

Client List

GPS

Router Console

Internet

Content Filtering

MAC Filter

WiFi / Local Network

Connection Manager

Ethernet Settings

Modem Settings

Administration

System Control

System Software

Connections

Statistics

Advanced Mode

(also

DHCP Server

DNS

Firewall

WiFi as WAN Settings

Alerts

Managed Services

includes all options in

Routing

Basic Mode)

Since Advanced Mode includes all features found in both modes, ALL REMAINING INSTRUCTIONS IN THIS

MANUAL WILL ASSUME YOU ARE IN ADVANCED MODE.

If an expected feature is missing from the user interface, be sure to check that you are using Advanced Mode.

CRADLEPOINT MBR95 | USER MANUAL Firmware ver. 3.2.4

Network Settings tab

Internet tab

4.5 Network Settings vs. Internet

When using the Web interface, it will be important to pay attention to the difference between the internet source for your MBR95 and the network created by the MBR95. The “Internet” tab broadly refers to the router‘s source of internet, while the “Network Settings” tab broadly refers to the network created by the router.

The following chart highlights this difference:

Internet ―output‖

Network created by MBR95

LAN (Local Area Network)

Internet ―input‖

Source for MBR95

WAN (Wide Area Network)

Examples:

 If you want to change the content filtering settings for the network created by the MBR95, go to the Network

Settings tab.

 If you have multiple internet sources (such as a USB modem and an Ethernet connection) for which you would like

to set priority levels, go to the Internet tab.