regard to the contents of this guide or to the suitability of the Comtrol
products for any particular purpose. Specifications subject to change
without notice. Some software or features may not be available at the
time of publication. Contact your reseller for current product
information.
Trademarks
Comtrol is a trademark of Comtrol Corporation.
InterChangeVS is a trademark of Comtrol Corporation.
Microsoft and Windows NT are registered trademarks of Microsoft
Corporation.
Novell, NetWare, BorderManager, and Intranetware are registered
trademarks of Novell, Inc. NetWare Connect, NetWare Loadable
Module, NLM, NetWare MultiProtocol Router, NetWare Directory
Services, and NDS are trademarks of Novell, Inc.
Citrix and WinFrame are registered trademarks of Citrix Systems, Inc.
WanderLink is a registered trademark of Funk Software, Inc.
FAXserver is a trademark and Computer Associates is a registered
trademark of Computer Associates.
Other product names mentioned herein may be trademarks and/or
registered trademarks of their respective companies.
The Comtrol InterChangeVS 1000 is a rack-mountable or stackable
“network appliance” that connects via Ethernet to a host server and
supports from 16 to 64* RS-232 asynchronous serial ports per network
address (MAC). All ports are supported at rates up to 230.4K bps.
*The base VS1000 has 16 ports. Additional ports can be added by
plugging in VS1100 expansion units, to a maximum of three
VS1100 expansion units per each VS1000 base unit.
Operating System Requirements
The InterChangeVS 1000 requires at least one network server
running one of the following operating systems:
•Microsoft Windows
Note: Windows NT 4.0 or higher is required to support Multilink
PPP.
Note: RAS or RRAS is required to support Remote Access Service.
®
•Citrix
•Novell
Note: Contact Novell for information regarding Multilink PPP
WinFrame® (1.7 or later)
®
NetWare® (3.12, 4.11, or IntranetWare™)
support for NetWare.
®
NT (3.51, 4.0, or higher)
Your choice of operating system determines the limits of the VS1000/
VS1100 configuration. Novell NetWare supports a maximum of 128
ports per server, while Microsoft supports up to 256 RAS ports or 1,000
COM ports per server.
Connectivity Requirements
•An Ethernet connection, either to an Ethernet hub or to a NIC card
in the host server. (See the Installing the Hardware section.)
Product Overview7
Introduction
Installation Overview
The following outlines summarize the various VS1000/VS1100
installation scenarios. For more information about hardware issues,
see the Installing the Hardware section. For more information about
software issues, see the section for your network operating system.
Initial Installation
A. Hardware Installation
1. Install the VS1000.
2. Install one or more VS1100 units (optional).
3. Install RS-232 serial devices.
4. Connect the VS1000 to the network hub or server.
5. Power-up the new VS1000 and verify that it passes the poweron diagnostics.
B. Software Installation
1. Unzip the VS-Link distribution file.
2. Install the VS-Link software.
3. Configure VS-Link to support the VS1000/VS1100.
4. Configure serial ports to support the RS-232 devices.
5. Shut down and restart the server.
Installing VS-Link Software Updates
A. Hardware Installation (
no changes needed
)
B. Software Installation
1. Remove the existing VS-Link software.
2. Install the new version of the VS-Link software.
3. Configure VS-Link to support the VS1000/VS1100.
4. No port configuration changes are required.
5. Shut down and restart the server.
8Installation Overview
Introduction
Adding a VS1000 to an Existing Installation
A. Hardware Installation
1. Install the VS1000.
2. Install any associated VS1100 expansion units.
3. Install RS-232 serial devices.
4. Connect the VS1000 to the network hub or server.
5. Power-up the new VS1000 and verify that it passes the poweron diagnostics.
B. Software Installation
1. Configure VS-Link to support the new VS1000/VS1100.
2. Configure serial ports to support the RS-232 devices.
3. Shut down and restart the server.
Adding a VS1100 to an Existing Installation
A. Hardware Installation
1. Install the VS1100.
2. Power down the VS1000 base unit to which you are attaching
the VS1100 expansion unit.
3. Connect the VS1100 cable from the VS1100 port on the VS1000
base unit to the Input port on the VS1100 expansion unit.
4. Install the terminator plug in the Output port on the last
VS1100 in the chain.
5. Install RS-232 serial devices.
6. Power-up the VS1000 and verify that it passes the power-on
diagnostics.
B. Software Installation
1. Change the VS-Link configuration for the VS1000 base unit to
support the added serial ports.
2. Configure the serial ports to support the RS-232 devices.
3. Shut down and restart the server.
Installation Overview9
Introduction
“Hot-Swapping” a VS1000
Replacing a VS1000 with an identical VS1000
A. Hardware Installation
1. Power-down the VS1000 to be removed from service.
2. Install the new VS1000.
3. Transfer all cabling from the old VS1000 to the new VS1000.
This includes the VS1100 cable, if used.
4. Do not add or remove VS1100 expansion units. The new
VS1000 must be connected to the same number of VS1100 units
as the VS1000 that is being removed from service.
5. Connect the new VS1000 to the network hub or server.
6. Power-up the new VS1000 and verify that it passes the poweron diagnostics.
B. Software Installation
1. Change the VS1000 VS-Link configuration to reflect the
network address (MAC) of new VS1000 base unit.
2. No port reconfiguration is needed.
3. Do not shut down and restart the server.
“Hot-Swapping” a VS1100
A. Hardware Installation
1. Power-down the VS1000 base unit.
2. Install the new VS1100 expansion unit.
3. Transfer all cabling from the old VS1100 to the new VS1100.
4. Power-up the VS1000 base unit and verify that it passes the
power-on diagnostics.
B. Software Installation
1. No software changes required.
2. Do not shut down and restart the server.
10Installation Overview
Obtaining Software or Document Updates
Introduction
For information that is not in this Guide, see the
README
and/or Help
files on the installation media. In particular, the Windows NT version
of VS-Link includes significant online help.
Comtrol manuals and other documents are available in electronic form
on the Comtrol web site. Driver software updates can be downloaded at
no charge from the Comtrol ftp site. Always check the web and ftp sites
to make sure that you have the current driver and documentation.
The current released version of the software is stored in the VS1000
directory. If a newer version has reached the beta testing stage, it can
be found in the BETA directory. Beta software is made available on an
“as-is”
basis and users of beta software assume all risks and liabilities
relating thereto.
Note:Downloadable driver software files are stored in either zipped
(filename.zip) or self-extracting zip (filename.exe) format. You
must extract the zipped files before installing a downloaded file.
For more information, see the appropriate section for your
server operating system.
Comtrol has a staff of support technicians available to help you. U.S.
telephone support is available from 8 AM to 6 PM Central time,
Monday through Friday (holidays excluded), at the phone number(s)
listed on the previous page. Before you call Comtrol technical support,
please have the following information available.
Table 1. Support Call Information
ItemInformation
Hardware Type
VS1000 VS1100
Hardware Serial Number*
Network Address*
00 C0 4E ____ ____ ____
Operating system type and
release
SPACK revision number
(Novell only)
VS-Link version number
Server computer make,
model, and speed
Serial devices connected to
the VS1000/VS1100 ports
Other serial port adapters
installed in the server and
their COM port numbers
Other network adapter
devices installed in the
and their network
server
(MAC) addresses
*The hardware serial number and network address can be found on
printed tags on the back panel of the unit. VS1100 expansion units
have serial numbers only.
Comtrol supplies a self-adhesive label with each InterChangeVS
unit, which you can use to record the serial number and network
address. If the VS1000/VS1100 unit is not in a readily accessible
location, check to see if this label has been filled out and posted
elsewhere (for example, near the server console).
12Technical Support
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