Comtrol UP DeviceMaster Installation

Hardware Installation and

Configuration Guide

Trademark Notices

Document Number: 2000451 Rev J

Comtrol, DeviceMaster, and PortVision are registered trademarks of Comtrol Corporation.
Ethernet is a registered trademark of Digital Equipment Corporation, Intel, and Xerox Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other

countries.
Modbus is a registered trademark of Schneider Electric.
PLC is a registered trademark of Allen-Bradley Company, Inc.
RedBoot is a trademark of Red Hat, Inc.
SIMATIC is a registered trademark of Siemens, AG.
Portions of SocketServer are copyrighted by GoAhead Software, Inc. Copyright © 2001. GoAhead Software,

Inc. All Rights Reserved.

Other product names mentioned herein may be trademarks and/or registered trademarks of their respective
owners.

Tenth Edition, June 2, 2014
Copyright © 2005 - 2014. Comtrol Corporation.
All Rights Reserved.

Comtrol Corporation makes no representations or warranties with regard to the contents of this document or
to the suitability of the Comtrol product for any particular purpose. Specifications subject to change without
notice. Some software or features may not be available at the time of publication. Contact your reseller for
current product information.

Table of Contents

Getting Started .......................................................................................................................7

Protocols Supported ..................................................................................................................................... 7

Quick Start ...................................................................................................................................................... 7

Locating Software and Documentation ................................................................................................... 8

Hardware Installation.........................................................................................................13

Installation Overview ................................................................................................................................. 13

1-Port - Enclosed Installation ................................................................................................................... 14

1-Port - Embedded Installation ................................................................................................................ 16

Building the Serial Ribbon Cable ............................................................................................................ 16

Mounting the Embedded .......................................................................................................................... 17

Attaching the Network and Serial Cables............................................................................................... 18

Connecting the Power and Verifying Installation .................................................................................. 18

2-Port (Serial Terminal) 1E/2E Installation .......................................................................................... 20

2-Port (DB9) 1E/2E Installation ................................................................................................................ 22

4-Port Installation ....................................................................................................................................... 24

Adding a Unit to an Existing Installation............................................................................................. 25

Replacing Hardware ................................................................................................................................... 25

Configuring the DeviceMaster UP ...................................................................................27

PortVision DX Overview ............................................................................................................................ 27

PortVision DX Requirements.................................................................................................................... 28

Installing PortVision DX............................................................................................................................ 28

Configuring the Network Settings .......................................................................................................... 32

Checking the Protocol Firmware Version ............................................................................................. 35

Uploading Protocol-Specific Firmware on the DeviceMaster UP ................................................... 36

Customizing PortVision DX ...................................................................................................................... 38

Accessing DeviceMaster UP Documentation from PortVision DX .................................................. 39

How to Download Documentation ........................................................................................................... 39

How to Open Previously Downloaded Documents .................................................................................. 40

Connecting Serial Devices .................................................................................................41

DB9 Connectors ........................................................................................................................................... 41

DB9 Null-Modem Cables (RS-232) .......................................................................................................... 42

DB9 Null-Modem Cables (RS-422) .......................................................................................................... 42

DB9 Straight-Through Cables (RS-232/485) ........................................................................................... 42

DB9 Loopback Plugs................................................................................................................................. 43

Connecting DB9 Serial Devices ............................................................................................................... 43

RJ45 Connectors .......................................................................................................................................... 44

RJ45 Null-Modem Cables (RS-232) ......................................................................................................... 44

RJ45 Null-Modem Cables (RS-422) ......................................................................................................... 45

RJ45 Straight-Through Cables (RS-232/485).......................................................................................... 45

RJ45 Loopback Plugs................................................................................................................................ 45

RJ45 RS-485 Test Cable ........................................................................................................................... 46

Connecting RJ45 Devices ......................................................................................................................... 46

Hardware Installation and Configuration Guide: 2000451 Rev. J Table of Contents - 3

Table of Contents

Serial Terminals (4) - 1E............................................................................................................................. 47

Serial Terminal (4) Connectors................................................................................................................ 47

Serial Terminal (4) Null-Modem Cables (RS-232) ..................................................................................48

Serial Terminal (4) Null-Modem Cables (RS-422) ..................................................................................48

Serial Terminal (4) Straight-Through Cables (RS-232/485) .................................................................. 48

Serial Terminal (4) Loopback Signals ..................................................................................................... 49

Connecting Serial Devices........................................................................................................................ 49

Serial Terminals (8) - 2E............................................................................................................................. 49

Serial Terminal (8) Connectors................................................................................................................ 49

Serial Terminal (8) Null-Modem Cables (RS-232) ..................................................................................50

Serial Terminal (8) Null-Modem Cables (RS-422) ..................................................................................51

Serial Terminal (8) Straight-Through Cables (RS-232/485) .................................................................. 51

Serial Terminal (8) Loopback Signals ..................................................................................................... 51

Connecting Serial Devices........................................................................................................................ 52

Managing the DeviceMaster UP .......................................................................................53

Rebooting the DeviceMaster UP .............................................................................................................. 53

Uploading Firmware to Multiple DeviceMaster UPs.......................................................................... 54

Configuring Multiple DeviceMaster UPs Network Addresses.......................................................... 55

Adding a New Device in PortVision DX ................................................................................................. 55

Remote Using the IP Address .................................................................................................................. 55

Local Using the IP Address or MAC Address ......................................................................................... 56

Using Configuration Files ......................................................................................................................... 57

Saving a Configuration File ..................................................................................................................... 57

Loading a Configuration File ................................................................................................................... 58

Managing Bootloader ................................................................................................................................. 59

Checking the Bootloader Version............................................................................................................. 59

Uploading Bootloader ............................................................................................................................... 59

Restoring Factory Defaults (2-Port, Only)............................................................................................. 61

Accessing RedBoot Commands in Telnet/SSH Sessions (PortVision DX) ...................................... 62

RedBoot Procedures............................................................................................................65

Accessing RedBoot Overview ................................................................................................................... 65

Establishing a Serial Connection ............................................................................................................ 66

Establishing a Telnet Connection............................................................................................................ 67

Determining the Network Settings ......................................................................................................... 68

Configuring the Network Settings .......................................................................................................... 68

Changing the Bootloader Timeout .......................................................................................................... 69

Determining the Bootloader Version...................................................................................................... 69

Resetting the DeviceMaster UP ............................................................................................................... 70

Configuring Passwords .............................................................................................................................. 70

RedBoot Command Overview................................................................................................................... 71

4 - Table of Contents Hardware Installation and Configuration Guide: 2000451 Rev. J

Table of Contents

Hardware Specifications ....................................................................................................73

Locating DeviceMaster UP Specifications ............................................................................................ 73

External Power Supply Specifications................................................................................................... 74

1-Port......................................................................................................................................................... 74

2-Port (Serial Terminals) ........................................................................................................................ 74

2-Port (DB9) ............................................................................................................................................. 75

4-Port ........................................................................................................................................................ 75

DeviceMaster UP Product Pictures ........................................................................................................ 76

1-Port (DB9) .............................................................................................................................................. 76

1-Port Embedded ...................................................................................................................................... 77

2-Port (Single Ethernet Port) with Serial Terminals .............................................................................77

2-Port (Dual Ethernet Ports) with Serial Terminals ..............................................................................78

2-Port (Single Ethernet Port) DB9 .......................................................................................................... 78

2-Port (Dual Ethernet Ports) DB9 ........................................................................................................... 79

4-Port (DB9) .............................................................................................................................................. 79

Notices............................................................................................................................................................ 80

Radio Frequency Interference (RFI) (FCC 15.105) .................................................................................80

Labeling Requirements (FCC 15.19) ....................................................................................................... 80

Modifications (FCC 15.21)........................................................................................................................ 80

Serial Cables (FCC 15.27) ........................................................................................................................ 80

Underwriters Laboratory ......................................................................................................................... 80

Important Safety Information.................................................................................................................. 80

Troubleshooting and Technical Support........................................................................81

Troubleshooting Checklist ....................................................................................................................... 81

General Troubleshooting........................................................................................................................... 82

Daisy-Chaining DeviceMaster UP 2E/4-Port Units .............................................................................. 83

DeviceMaster UP LEDs .............................................................................................................................. 84

TX/RX LEDs.............................................................................................................................................. 84

Network and Device LEDs ....................................................................................................................... 84

Technical Support ....................................................................................................................................... 86

Hardware Installation and Configuration Guide: 2000451 Rev. J Table of Contents - 5

Table of Contents

6 - Table of Contents Hardware Installation and Configuration Guide: 2000451 Rev. J

Protocols Supported

Getting Started

This guide discusses initial DeviceMaster UP installation and hardware
configuration for the DeviceMaster UP with 16-ports.

This guide does not discuss configuring the port characteristics or protocol-specific
programming information. See Locating Software and Documentation
locate the firmware and the appropriate documentation for your environment.

Note: If you have a DeviceMaster UP with 16-ports, use the DeviceMaster UP 16-

Port Hardware User Guide because the RJ45 connectors have different pin

outs.

The DeviceMaster UP is a network attached, solid-state 1 or 4-port device server,
which hosts an Industrial Ethernet engine and translates device communications
to a programmable logic controller (PLC) and any serial device.

Depending on the model you purchased, the DeviceMaster UP may or may not
have the protocol firmware loaded.

Note: Models that have a protocol loaded on the DeviceMaster UP are identified in

PortVision DX and the DeviceMaster UP is labeled accordingly.

When the DeviceMaster UP is loaded with the appropriate firmware for your
DeviceMaster UP, it enables connectivity between any PLC and any serial device.
The DeviceMaster UP supports the following protocols:

• EtherNet/IP

• Modbus Router

•Modbus Server

• Modbus/TCP

• PROFINET IO

on Page 8 to

Quick Start

Installation and configuration follows these steps.

1. Connect the hardware (Page 13).

2. Install PortVision DX (Page 28).

3. Configure the DeviceMaster UP network settings (Page 32).

4. If necessary, install or update the firmware on the DeviceMaster UP for your
protocol (Page 36).

5. Use Locating Software and Documentation
installation document for your protocol so that you can perform the following
procedures:

• Configure port characteristics using the Server Configuration web page.

• Program the PLCs.

6. Connect the serial device or devices (Page 41).

Hardware Installation and Configuration Guide: 2000451 Rev. J Getting Started - 7

on Page 8 to locate the appropriate

Getting Started

Locating Software and Documentation

You can access the appropriate firmware assembly, PortVision DX, and the
DeviceMaster UP documentation from the CD shipped with the DeviceMaster UP
or you can download the latest files using the links in the appropriate table:

• Software and firmware, which is independent of the protocol loaded (below)

• EtherNet/IP Firmware and Documentation

• Modbus Router Firmware and Documentation

• Modbus Server Firmware and Documentation

• Modbus/TCP Firmware and Documentation

• PROFINET IO Firmware and Documentation

DeviceMaster UP Software and Firmware FTP

PortVision DX is the application for Windows that you use
to configure network settings and upload the firmware for
your protocol.

Use PortVision DX to manage Comtrol Ethernet-attached
devices to:

on Page 9

on Page 9

on Page 10

on Page 10

on Page 11

PortVision DX

Bootloader

• Scan the network for attached devices

• View networked devices in real-time

• Access product-specific network settings configurations

• Assign IP addresses and network settings to one or
multiple devices

• Upload the latest firmware or Bootloader

• Save and load configuration files

• Access DeviceMaster UP configuration web pages

• Access Telnet/SSH sessions

• Remotely reboot devices

• Download technical documentation

• Enable event logging to assist in monitoring and
troubleshooting

• Create shortcuts to quickly access your favorite
applications

• Organize devices into folders and create multiple views

Enter notes about a folder or device

Bootloader, the operating system that runs on the
DeviceMaster UP hardware during the power on phase,
which then starts the default application (either Modbus
Router or SocketServer).

SocketServer is the default application on DeviceMaster
UPs ordered without a protocol loaded.

8 - Getting Started Hardware Installation and Configuration Guide: 2000451 Rev. J

EtherNet/IP Firmware and Documentation FTP

Firmware

Documentation

Getting Started

EtherNet/IP (.msi) file contains the firmware and

supporting files. The firmware provides embedded
configuration web pages. You may need to update the
DeviceMaster UP with the latest version.

Note: If you are currently running EtherNet/IP

firmware V2.x platform, you may want refer to the
EtherNet/IP User Guide for architecture
information before upgrading.

Depending on the model you purchased, the
DeviceMaster UP may or may not have the EtherNet/IP
firmware loaded.

Note: Models that have a protocol loaded on the

DeviceMaster UP are identified in PortVision DX
and the DeviceMaster UP is labeled accordingly.

• DeviceMaster UP Hardware Installation and
Configuration Guide (this guide) contains hardware

installation, PortVision DX installation, and
firmware updating procedures.

• EtherNet/IP Interface Configuration Quick Start
contains configuration procedures for the
DeviceMaster UP embedded web pages.

• EtherNet/IP User Guide contains detailed protocol­specific information about the DeviceMaster UP.

• DeviceMaster UP Filtering and Data Extraction
Reference Guide describes the data extraction and
filtering processes provided by the DeviceMaster UP
with EtherNet/IP.

Modbus Router Firmware and Documentation FTP

Firmware

Documentation

Modbus Router (.msi) contains the firmware and
supporting files. The firmware provides embedded
configuration web pages. You may need to update the
DeviceMaster UP with the latest version.

Depending on the model you purchased, the
DeviceMaster UP may or may not have the Modbus
Router firmware loaded.

Note: Models that have a protocol loaded on the

DeviceMaster UP are identified in PortVision DX
and the DeviceMaster UP is labeled accordingly.

• DeviceMaster UP 16-Port Hardware Installation and
Configuration Guide (this guide) contains hardware

installation, PortVision DX installation, and
firmware updating procedures.

• Modbus Router User Guide contains detailed
protocol-specific information about the DeviceMaster
UP and configuration procedures.

Hardware Installation and Configuration Guide: 2000451 Rev. J Getting Started - 9

Getting Started

Modbus Server Firmware and Documentation FTP

Firmware

Documentation

Modbus/TCP Firmware and Documentation FTP

Modbus Server (.msi) contains the firmware and

supporting files. The firmware provides embedded
configuration web pages. You may need to update the
DeviceMaster UP with the latest version.

Depending on the model you purchased, the
DeviceMaster UP may or may not have the Modbus/TIP
firmware loaded.

Note: Models that have a protocol loaded on the

DeviceMaster UP are identified in PortVision DX
and the DeviceMaster UP is labeled accordingly.

• DeviceMaster UP Hardware Installation and
Configuration Guide (this guide) contains hardware

installation, PortVision DX installation, and firmware
updating procedures.

• Modbus Server User Guide contains detailed protocol­specific information about the DeviceMaster UP.

Firmware

Documentation

Modbus/TCP (.msi) contains the firmware and
supporting files. The firmware provides embedded
configuration web pages. You may need to update the
DeviceMaster UP with the latest version.

Note: If you are currently running Modbus/TCP

firmware V2.x platform, you may want refer to the
DeviceMaster UP Modbus/TCP User Guide for
architecture information before upgrading.

Depending on the model you purchased, the
DeviceMaster UP may or may not have the Modbus/TCP
firmware loaded.

Note: Models that have a protocol loaded on the

DeviceMaster UP are identified in PortVision DX
and the DeviceMaster UP is labeled accordingly.

• DeviceMaster UP Hardware Installation and
Configuration Guide (this guide) contains hardware

installation, PortVision DX installation, and
firmware updating procedures.

• Modbus/TCP Interface Configuration Quick Start
contains an installation overview and configuration
procedures for DeviceMaster UP embedded web
pages.

• Modbus/TCP User Guide contains detailed protocol­specific information about the DeviceMaster UP.

• DeviceMaster UP Filtering and Data Extraction
Reference Guide describes the data extraction and
filtering processes provided by the DeviceMaster UP
with Modbus/TCP 3.x firmware or higher.

10 - Getting Started Hardware Installation and Configuration Guide: 2000451 Rev. J

PROFINET IO Firmware and Documentation FTP

Firmware

Documentation

Getting Started

PROFINET IO (.msi) contains the firmware and

supporting files. The firmware provides embedded
configuration web pages. You may need to update the
DeviceMaster UP with the latest version.

Depending on the model you purchased, the
DeviceMaster UP may or may not have the PROFINET
IO firmware loaded.

Note: Models that have a protocol loaded on the

DeviceMaster UP are identified in PortVision DX
and the DeviceMaster UP is labeled accordingly.

• DeviceMaster UP Hardware Installation Guide (this
guide) contains hardware installation, PortVision DX
installation, and firmware updating procedures.

• PROFINET IO Quick Start is an outline of the
installation and configuration procedures with links
to the appropriate documents.

• DeviceMaster UP Filtering and Data Extraction
Reference Guide describes the data extraction and
filtering processes provided by the DeviceMaster UP
with PROFINET IO.

Hardware Installation and Configuration Guide: 2000451 Rev. J Getting Started - 11

Getting Started

12 - Getting Started Hardware Installation and Configuration Guide: 2000451 Rev. J

Hardware Installation

Installation Overview

Use the links below to locate installation procedures for the following models:

Ports DeviceMaster UP Installation Procedure

Default Network Settings

IP address:

192.168.250.250

Subnet mask:

255.255.0.0

Gateway address:

192.168.250.1

1†

1 Embedded system 1-Port - Embedded Installation

2††

2‡ DB9 serial ports 2-Port (DB9) 1E/2E Installation

4†

† The DeviceMaster UP 4 -port models also include DB9 to RJ45 adapters.

†† One of the Ethernet ports on the DeviceMaster UP 2-port 2E and the 4-port is

Note: If you have a DeviceMaster UP with 16-ports, use the DeviceMaster UP 16-

DB9 serial port with a
single Ethernet port

Screw terminal serial
ports

DB9 serial ports with dual
Ethernet†† ports

a built-in downstream port for daisy-chaining DeviceMaster UP systems or
other network-ready devices.

Port Hardware User Guide because the RJ45 connectors have different pin

outs.

1-Port - Enclosed Installation

2-Port (Serial Terminal) 1E/2E
Installation on Page 20

4-Port Installation

on Page 24

on Page 14

on Page 16

on Page 22

Hardware Installation and Configuration Guide: 2000451 Rev. J Hardware Installation - 13

Hardware Installation

M4

DIN Rail

Clip

Side

Press here

Front View

DeviceMaster

Caution

Caution

1-Port - Enclosed Installation

Use the following procedure to install the DeviceMaster UP 1-Port.

1. Place the 1-Port on a stable surface and skip to Step 2 or optionally mount the
DeviceMaster UP using the mounting flanges or DIN rail adapters.

a. Pick up the DeviceMaster UP so that the front of the device is facing you.

b. Pick up a DIN rail clip. (The three tines should be on top

and the M4 label should face you.)

c. Slide the DIN rail clip behind the DeviceMaster UP and

line it up with one of the screw holes on the
DeviceMaster UP.

d. Insert the M4 screw into the hole and tighten with a

Phillips screwdriver.

e. Repeat Steps b through d with the second DIN rail clip.

Make sure the screws on both DIN rail clips line up.

Note: If you need to remove the DeviceMaster UP from

f. Attach the DeviceMaster UP to the DIN rail.

the DIN rail, exert pressure on the backside of the
tabs at the bottom of both DIN rail clips.

Note: Do not connect multiple units until you have changed the default IP

address, see Initial Configuration on Page 35.

2. Connect the DeviceMaster UP port labeled 10/100 ETHERNET to the same
Ethernet network segment as the PLC using a standard network cable.

The default serial port setting on the DeviceMaster UP is RS-232. Do
not connect serial devices until you have configured the serial port
settings. You must first configure the network and then upload the
firmware before you can configure serial port settings.

3. Apply power to the DeviceMaster UP using the following procedure.

Note: See 1-Port on Page 74, if you want to provide your own power supply.

Observe proper ESD techniques when connecting and disconnecting
the DeviceMaster UP.

• Insert the earth ground wire into the earth ground screw terminal.

14 - Hardware Installation Hardware Installation and Configuration Guide: 2000451 Rev. J

Hardware Installation

Earth Gnd

Return

Positive

5-30VDC

+

-

Wire gauge:

AWG 12-22

Screw Terminal Power Connector

• Insert the DC positive wire into the

positive screw terminal and the DC
return wire into the return screw
terminal.

If you purchased the Comtrol power
supply (separately), the wires are
identified below:

- Red = 5-30VDC positive

- White = 5-30VDC return

- Black = earth ground

If you did not purchase a power supply
from Comtrol for the DeviceMaster UP,
see

1-Port on Page 74 for power

requirements.

• Use a small flat head screw to lock the wires into place.

• Verify that each wire has been tightened securely.

• Plug the screw terminal power connector into the

DeviceMaster UP.

Note: Align the plug properly. The scalloped side of

the screw terminal power connector should be
aligned with the scalloped side of the power
jack on the unit.

• Connect the power supply to a power source.

•Go to Step 4 to verify that the DeviceMaster UP is

functioning properly.

4. Verify that the Status LED has completed the boot cycle
and network connection for the DeviceMaster UP is functioning properly using
the table below.

1-Port Enclosed LED Descriptions

The amber Status LED on the device is lit, indicating you have power
and it has completed the boot cycle.

Status

Note: The Status LED flashes while booting and it takes

approximately 15 seconds for the Bootloader to complete the
cycle. When the Bootloader completes the cycle, the LED has a
solid, steady light that blinks approximately every 10 seconds.

Link/Act

If the red Link/Act LED is lit, it indicates a working Ethernet
connection.

Duplex If the red Duplex LED is lit, it indicates full-duplex activity.

If the red 100 LED is lit, it indicates a working 100 MB Ethernet

100

connection (100 MB network, only). If the LED is not lit, it indicates
a 10 MB Ethernet connection.

Note: For additional LED information, go to the Status LED table on Page 82.

5. Go to Configuring the DeviceMaster UP on Page 27 to install PortVision DX,
configure the network settings, and if necessary, upload the appropriate
protocol firmware on the DeviceMaster UP.

Hardware Installation and Configuration Guide: 2000451 Rev. J Hardware Installation - 15

Hardware Installation

Caution

Pin 1

Pin 6

1

2

9 10

Ribbon Cable

10-Pin
Socket

Pin 5

Pin 9

DB9
Male

J3

1-Port - Embedded Installation

Installing the DeviceMaster UP 1-Port Embedded system follows these basic
steps:

• Building the serial ribbon cable (below).

• Mounting the Embedded on Page 17 and installing light pipes.

• Attaching the Network and Serial Cables on Page 18.

• Connecting the Power and Verifying Installation on Page 18.

Observe proper ESD techniques when handling the DeviceMaster UP.

Building the Serial Ribbon Cable

Use the following information to build a DB9 serial ribbon cable to connect to the
DeviceMaster UP 1-Port Embedded IDC10 connector (J3).

J3 Header RS-232 RS-422 RS-485

1 CD Not used Not used

2 DSR Not used Not used

3RxDRxD-Not used

4 RTS TxD+ TRX+

5 TxD TxD- TRX-

6CTSRxD+Not used

7 DTR Not used Not used

8 RI Not used Not used

9 GND Not used Not used

10 Not connected

16 - Hardware Installation Hardware Installation and Configuration Guide: 2000451 Rev. J

Hardware Installation

Caution

Non‐plated/non‐groundedmountingholes0.116”diameter(+/‐0.003”).

WARNING:Holesinhatchedareaarenotmountingholes.

Maximumcomponentheightaboveboardis0.55”.

EthernetconnectionJ2:J2overhangsboardedgeby0.14”andtheheightis0.55”.



LEDlightpipemountingholes.TheLEDlightpipesarenotprovided.

SerialportconnectorJ3:0.1”pinspacing,0.025”squarepindiameter,and0.230”
pinheight.

DebugportconnectorJ4:0.1”pinspacing,0.025”squarepindiameter,and0.230”

Powerconnector;thematingconnectorisWeidmullerP/N:152651.

1

3

4

5

6

7

8

9

Plated/chassisgroundedmountinghole0.116”diameter(+/‐0.003”).

2

pinheight.

5-30VDC Model



Caution

Mounting the Embedded

Use the following procedure to mount the DeviceMaster UP 1-Port Embedded with
the 5-30VDC power supply.

Observe proper ESD techniques when handling the DeviceMaster UP.

1. Carefully remove the DeviceMaster UP from the anti-static bag, following
standard electrostatic device handling procedures.

2. Mount the DeviceMaster UP for your environment using 1/4” stand-offs to
separate the DeviceMaster UP from the base.

3. Use one of the following methods to ground the DeviceMaster UP.

• Through the power supply by connecting the ground wire on the power

cable using plastic or metal stand-offs.

• Through the chassis, using metal stand-offs. If plastic stand-offs are used

Hardware Installation and Configuration Guide: 2000451 Rev. J Hardware Installation - 17

4. Optionally, attach the light pipes. The following light pipes have been tested

to mount the board, then you must ground the DeviceMaster UP using the
power cable.

Note: The maximum diameter of the metal stand-offs should be 0.175” with a

4-40 machine screw. Metal stand-offs are not provided with the
DeviceMaster UP.

and found to function; Bivar, Inc. (P/N:LP-230) and Ledtronics, Inc.
(P/N:LTP003-0CW-001).

Hardware Installation

Ethernet
10/100
Connector

J3

12

910

Caution

Caution

Earth Gnd

Return

Positive

5-30VDC

+

-

Wire gauge:

AWG 12-22

Screw Terminal Power Connector

After mounting the DeviceMaster UP, you are ready to connect the cables.

Attaching the Network and Serial Cables

Use the following procedure to attach the serial ribbon and Ethernet cables. For a
larger illustration of the system, see

1-Port Embedded on Page 77.

1. Attach the ribbon cable built in Building the Serial Ribbon Cable on Page 16
to the header labeled J3.

2. Connect a standard Ethernet cable from the RJ45 port on the DeviceMaster
UP to your Ethernet hub.

The default serial port setting on the DeviceMaster UP is RS-232. Do
not connect the serial device until you have configured the serial port
settings. You must configure network settings and upload firmware
before configuring the serial port settings.

Use the next subsection to wire the power terminal connector and verify the
hardware installation.

Connecting the Power and Verifying Installation

Use the following procedure to wire the power terminal connector and connect the
DeviceMaster UP to a power source.

Observe proper ESD techniques when connecting and disconnecting
the DeviceMaster UP.

1. Insert the earth ground wire into the earth ground screw terminal.

2. Insert the DC positive wire into the
positive screw terminal and the DC return
wire into the return screw terminal.

If you purchased the Comtrol power
supply (separately), the wires are
identified below:

• Red = 5-30VDC positive

• White = 5-30VDC return

• Black = earth ground

If you did not purchase a power supply
from Comtrol for the DeviceMaster UP,
see

1-Port on Page 74 for power

requirements.

3. Use a small flat head screw to lock the wires into place.

4. Verify that each wire has been tightened securely.

18 - Hardware Installation Hardware Installation and Configuration Guide: 2000451 Rev. J

Hardware Installation

LEDs

JP1

5. Plug the screw terminal power connector into the DeviceMaster UP.

6. Connect the power supply to a power source.

7. Plug the screw
terminal power
connector into JP1
on the DeviceMaster
UP by aligning the
scalloped sides.

Note: Align the plug

properly. The
scalloped side
of the screw
terminal
power
connector
should be
aligned with
the scalloped
side of the
power jack on the unit.

8. Apply power to the DeviceMaster UP.

9. Verify the Status LED has completed the boot cycle and network connection for
the DeviceMaster UP is functioning properly using the table below.

The LEDs are located between the RJ45 connector and the power terminal
block.

1-Port Embedded LED Descriptions

When lit, the amber Status LED (D1) on the DeviceMaster UP
indicates the devices is fully powered and has completed the boot
cycle.

Status

Note: The Status LED flashes for approximately 15 seconds while

booting. When the Bootloader completes the cycle, the LED
has a solid, steady light that blinks approximately every 10
seconds.

Link/Act

When lit, the red Link/Act LED (D2) indicates a working Ethernet
connection.

Duplex When lit, the red Duplex (D3) LED indicates full-duplex activity.

When lit, the red 100 (D4) LED indicates a working 100 MB

100

Ethernet connection (100 MB network, only). If the LED is not lit,
it indicates a 10 MB Ethernet connection.

Note: For additional LED information, go to the Status LED table on Page 82.

10. Go to Configuring the DeviceMaster UP on Page 27 to install PortVision DX,
configure the network settings, and if necessary, upload the appropriate
protocol firmware on the DeviceMaster UP.

Hardware Installation and Configuration Guide: 2000451 Rev. J Hardware Installation - 19

Hardware Installation

Caution

Signal
Ground†

Chassis
Ground†

Positive†

Return†

5-30VDC

† Wire gauge: AWG 12-22

Signal Ground is used to connect RS-232 devices
later in the installation.

2-Port (Serial Terminal) 1E/2E Installation

Use the following procedure to install DeviceMaster UP 2-port models with serial
terminal connectors. See
DeviceMaster UP has DB9 serial connectors.

1. Attach the DeviceMaster UP 2-Port to the DIN rail adapter.

2. Connect the power supply and apply power to the DeviceMaster UP using the
power supply specifications on the product label and the following
information.

Observe proper ESD techniques when connecting and disconnecting
the DeviceMaster UP.

a. Insert the earth

b. Insert the DC positive

c. Use a small flat head screw driver to lock the wires into place.

d. Verify that each wire has been tightened securely.

e. Connect the power supply to a power source.

Note: Do not connect multiple units until you have changed the default IP

3. Use the appropriate method for network attachment of your DeviceMaster UP
2-port.

DeviceMaster UP 1E: Connect the 10/100 port to the same Ethernet network
segment as the host PC using a standard network cable.

DeviceMaster UP 2E: Connect the DeviceMaster UP 2E using one of these
methods:

• Ethernet hub, switch (10/100Base-T), Server NIC (10/100Base-T):

• Daisy-chaining DeviceMaster UP units: Connect the port labeled E1 (or

20 - Hardware Installation Hardware Installation and Configuration Guide: 2000451 Rev. J

2-Port (DB9) 1E/2E Installation on Page 22 if the

ground wire into the
chassis ground screw
terminal. The chassis
ground connection is
made only if the DIN
rail is NOT connected
to signal ground.

wire into the + screw
terminal and the DC
return wire into the ­screw terminal.

If you purchased the
Comtrol power supply
(separately), the wires
are identified below:

• Red = 5-30VDC
positive

• White = 5-30VDC return

• Black = chassis ground

If you did not purchase a power supply from Comtrol for the DeviceMaster
UP, see

address, see

2-Port (Serial Terminals) on Page 74 for power requirements.

Initial Configuration on Page 35.

Connect a 10/100 port to the same Ethernet network segment as the host
PC using a standard Ethernet cable.

E2) on the first DeviceMaster UP to the port labeled E1 (or E2) on the second
DeviceMaster UP or other device using a standard Ethernet cable. Refer to

Daisy-Chaining DeviceMaster UP 2E/4-Port Units on Page 83 for more

detailed information.

Hardware Installation

Caution

Do not connect RS-422/485 devices until the appropriate port interface
type has been configured. The default port setting is RS-232.

4. Verify that the Status LED has completed the boot cycle and network

connection for the DeviceMaster UP is functioning properly using the
following table.

2-Port Serial Terminal LED Descriptions

The STATUS LED on the device is lit, indicating you have power and
it has completed the boot cycle.

STATUS

Note: The STATUS LED flashes while booting and it takes

approximately 15 seconds for the Bootloader to complete the
cycle. When the Bootloader completes the cycle, the LED has a
solid, steady light that blinks approximately every 10 seconds.

LINK

If the LINK (green) LED is lit, it indicates a working Ethernet
connection.

ACT If the ACT (yellow) LED flashes, it indicates network activity.

Note: For additional LED information, go to the Status LED table on Page 82.

5. Go to Configuring the DeviceMaster UP on Page 27 for default network
settings and how to configure the DeviceMaster UP for use.

Hardware Installation and Configuration Guide: 2000451 Rev. J Hardware Installation - 21

Hardware Installation

Caution

PW1 PW2

Return†

Positive†Positive†

Chassis
Ground†

† Wire gauge: AWG 12-22

6-30VDC

2-Port (DB9) 1E/2E Installation

Use the following procedure to install DeviceMaster UP 2-port models with DB9
connectors.

1. Attach the DeviceMaster UP 2-Port to the DIN rail adapter.

2. Connect the power supply and apply power to the DeviceMaster UP using the
power supply specifications on the product label and the following
information.

Observe proper ESD techniques when connecting and disconnecting the

DeviceMaster UP.

a. Insert the earth ground wire into the chassis ground screw terminal.

Note: The chassis ground connection is made only if the DIN rail is NOT

b. Insert the DC positive wire into one of the + screw terminals and the DC

return wire into the - screw terminal.

A second redundant power supply can be connected to the unit by inserting
the DC positive wire into the other + screw terminal and the DC return
wire into the - screw terminal.

The DeviceMaster UP will
continue to operate if one
of the two connected power
supplies should fail.

If you purchased the
Comtrol power supply
(separately), the wires are
identified below:

• Red = 6-30VDC
positive

• White = 6-30VDC
return

• Black = chassis
ground

If you did not purchase a
power supply from
Comtrol for the
DeviceMaster UP, see

c. Use a small flat head screw driver to lock the wires into place.

d. Verify that each wire has been tightened securely.

e. Connect the power supply to a power source.

Note: Do not connect multiple units until you have changed the default IP

address, see

connected to earth ground.

2-Port (DB9) on Page 75 for power requirements.

Initial Configuration on Page 35.

22 - Hardware Installation Hardware Installation and Configuration Guide: 2000451 Rev. J

Hardware Installation

Caution

3. Use the appropriate method for network attachment of your DeviceMaster UP
2-port:

DeviceMaster UP 1E: Connect the 10/100 port to the same Ethernet network
segment as the host PC using a standard network cable.

DeviceMaster UP 2E: Connect the DeviceMaster UP 2E using one of these
methods:

• Ethernet hub, switch (10/100Base-T), Server NIC (10/100Base-T):

Connect a 10/100 port to the same Ethernet network segment as the host
PC using a standard Ethernet cable.

• Daisy-chaining DeviceMaster UP units: Connect the port labeled E1 (or

E2) on the first DeviceMaster UP to the port labeled E1 (or E2) on the second
DeviceMaster UP or other device using a standard Ethernet cable. Refer to

Daisy-Chaining DeviceMaster UP 2E/4-Port Units on Page 83 for more

detailed information.

Do not connect RS-422/485 devices until the appropriate port interface
type has been configured. The default port setting is RS-232.

4. Verify that the Status LED has completed the boot cycle and network
connection for the DeviceMaster UP is functioning properly using the
following table.

2-Port DB9 LED Descriptions

The STATUS LED on the device is lit, indicating you have power and
it has completed the boot cycle.

STATUS

Note: The STATUS LED flashes while booting and it takes

approximately 15 seconds for the Bootloader to complete the
cycle. When the Bootloader completes the cycle, the LED has a
solid, steady light that blinks approximately every 10 seconds.

LINK

If the LINK (green) LED is lit, it indicates a working Ethernet
connection.

ACT If the ACT (yellow) LED flashes, it indicates network activity.

Note: For additional LED information, go to the Status LED table on Page 82.

5. Go to Configuring the DeviceMaster UP on Page 27 for default network
settings and how to configure the DeviceMaster UP for use.

Hardware Installation and Configuration Guide: 2000451 Rev. J Hardware Installation - 23

Hardware Installation

Larger Picture, Page 79

Caution

Caution

4-Port Installation

Use the following procedure to install the DeviceMaster UP 4-port.

1. Optionally, attach the mounting brackets using the screws provided in the kit
(6-32 1/4” flathead machine) or place the DeviceMaster UP on a stable surface.

Failure to use the correct screws can damage the PCB and void the
warranty. Do NOT use screws that exceed the length of the screws
provided with the mounting bracket kit.

Note: If you ordered the DeviceMaster UP Rackmount Shelf Kit accessory, use

the document that accompanied that kit or

download the document to

mount the DeviceMaster UP on the shelf.

Note: Do not connect multiple units until you have changed the default IP

address, see

Initial Configuration on Page 35.

2. Connect the DeviceMaster UP to the same Ethernet network segment as the
PLC using one of the following methods:

• Ethernet hub or switch (10/100Base-T): Connect to the port labeled UP

on the DeviceMaster UP using a standard Ethernet cable.

• Server NIC (10/100Base-T): Connect to the port labeled DOWN on the

DeviceMaster UP using a standard Ethernet cable.

• Daisy-chaining DeviceMaster UP units: Connect the port labeled

DOWN on the first DeviceMaster UP to the port labeled UP on the second
DeviceMaster UP or other device using a standard Ethernet cable. Refer to

Daisy-Chaining DeviceMaster UP 2E/4-Port Units on Page 83 for more

detailed information.

Note: Do not connect multiple units until you have changed the default IP

address, see Configuring the DeviceMaster UP on Page 27.

The default serial port setting for the DeviceMaster UP is RS-232. Do
not connect any serial devices until you have configured the serial port
settings. You must first configure the network settings and upload the
firmware on the DeviceMaster UP before configuring the serial port
settings.

3. Apply power to the DeviceMaster UP by connecting the AC power adapter to
the DeviceMaster UP, the appropriate power cord for your location to the
power adapter, and plugging the power cord into a power source. If you want to
provide your own power supply, see

4-Port on Page 75.

4. Verify that the PWR LED has completed the boot cycle and network
connection for the DeviceMaster UP is functioning properly using the table
below.

4-Port LED Descriptions

LED on the front panel of the DeviceMaster UP is lit, indicating you
have power and it has completed the boot cycle.

PWR

Note: The PWR LED flashes while booting and it takes approximately

15 seconds for the Bootloader to complete the cycle. When the
Bootloader completes the cycle, the LED has a solid, steady light
that blinks approximately every 10 seconds.

24 - Hardware Installation Hardware Installation and Configuration Guide: 2000451 Rev. J

4-Port LED Descriptions

LNK
ACT

COL

100

10/100 NETWORK

UP DOWN

Hardware Installation

LNK
ACT

COL

The red LNK ACT LED is lit, indicating that
you have a working Ethernet connection.

If the red COL LED is lit, there is a network
collision.

If the red 100 LED is lit, it indicates a

100

working 100 MB Ethernet connection (100
MB network, only). If the LED is not lit, it
indicates a 10 MB Ethernet connection.

Note: For additional LED information, go to the Status LED table on Page 82.

5. Go to Configuring the DeviceMaster UP on Page 27 to install PortVision DX,
configure the network settings, and if necessary, upload the appropriate
protocol firmware on the DeviceMaster UP.

Adding a Unit to an Existing Installation

Use this procedure to add another DeviceMaster UP to an existing configuration.

1. Install the DeviceMaster UP to an Ethernet hub or server NIC using the
appropriate subsection found in

Note: Technical support recommends installing one unit at a time and testing

that unit when installing multiple units. In the event troubleshooting
must be done, a single unit is much easier to resolve than several at
once.

2. Power-up the new DeviceMaster UP and verify that the PWR or Status LED
lights.

3. Program an IP address into the new DeviceMaster UP using PortVision DX.

4. If necessary, upload the latest protocol firmware.

5. Configure serial ports to support the serial devices or upload configuration
files from PortVision DX.

6. Connect the serial devices.

Installation Overview on Page 13.

Replacing Hardware

Hardware Installation and Configuration Guide: 2000451 Rev. J Hardware Installation - 25

Use this procedure to replace hardware.

1. Configure the IP address in the new DeviceMaster UP.

2. Remove the old unit and attach a new or spare DeviceMaster UP.

3. Connect the new DeviceMaster UP to the network hub or server NIC.

4. Apply power to the new DeviceMaster UP and verify that it passes the power
on self-test.

5. Program the IP address of the new DeviceMaster UP.

6. If necessary, upload the latest protocol firmware.

7. Configure any ports as necessary to match the previous unit or upload
configuration files from PortVision DX.

Hardware Installation

8. Transfer all cabling from the old DeviceMaster UP to the new DeviceMaster
UP.

9. It is not necessary to shut down and restart the host PC.

26 - Hardware Installation Hardware Installation and Configuration Guide: 2000451 Rev. J

Configuring the DeviceMaster UP

The DeviceMaster UP platform includes PortVision DX, which is the management
application that you use to manage all Comtrol Ethernet-attached devices.

Note: Existing installations: PortVision DX replaces PortVision Plus, you must

This section contains these topics:

• PortVision DX Overview

• PortVision DX Requirements on Page 28

• Installing PortVision DX

• Configuring the Network Settings

• Checking the Protocol Firmware Version

• Uploading Protocol-Specific Firmware on the DeviceMaster UP

• Customizing PortVision DX

• Accessing DeviceMaster UP Documentation from PortVision DX

Note: If PortVision DX is already installed, go directly to Configuring the Network

install PortVision DX v3.02 or higher to upload the latest firmware.

on Page 28

on Page 32

on Page 35

on Page 36

on Page 38

on Page 39

Settings on Page 32 to change the IP address on the DeviceMaster UP.

PortVision DX Overview

PortVision DX automatically detects Comtrol Ethernet-attached products
physically attached to the local network segment so that you can configure the
network address, upload firmware, and manage the following products:

• DeviceMaster family

- DeviceMaster PRO

- DeviceMaster RTS

- DeviceMaster Serial Hub

- DeviceMaster UP

- DeviceMaster 500

• DeviceMaster LT

•IO-Link Master

• RocketLinx switches

In addition to identifying Comtrol Ethernet-attached products, you can use
PortVision DX to display any third-party switch and hardware that may be
connected directly to those devices. All non-Comtrol products and unmanaged
RocketLinx switches are treated as non-intelligent devices and have limited
feature support. For example, you cannot configure or update firmware on a third­party switch.

Hardware Installation and Configuration Guide: 2000451 Rev. J Configuring the DeviceMaster UP - 27

Configuring the DeviceMaster UP

PortVision DX Requirements

Use PortVision DX to identify, configure, update, and manage the DeviceMaster
UP on the following Windows operating systems:

• Windows 8/8.1

• Windows Server 2012

•Windows 7

• Windows Server 2008

•Windows Vista

• Windows Server 2003

•Windows XP

PortVision DX requires that you connect the Comtrol Ethernet-attached product
to the same network segment as the Windows host system if you want to be able to
scan and locate it automatically during the configuration process.

Before installing PortVision DX, consider the following:

• Use PortVision DX to upload firmware and apply changes to a DeviceMaster
UP that is on the same local network segment as the system on which
PortVision DX is installed. You cannot apply changes through PortVision DX
to a DeviceMaster UP that is not on the same local network segment.

• Use PortVision DX to monitor any DeviceMaster UP on the network. The
DeviceMaster UP does not have to be on the same local network segment as
PortVision DX for monitoring purposes.

Installing PortVision DX

During initial configuration, PortVision DX automatically detects and identifies
DeviceMaster UP units, if they are in the same network segment.

Use the Software and Documentation CD that came with the DeviceMaster UP to
check for the latest version of PortVision DX or use the link below to download the
latest version.

1. Locate PortVision DX using one of the following methods to download the
latest version:

• Software and Documentation CD: You can use the CD menu system to

• FTP site subdirectory:

Note: Depending on your operating system, you may need to respond to a

2. Execute the PortVision_DX[version].msi file.

check the version on the CD against the latest released version.

ftp://ftp.comtrol.com/dev_mstr/portvision_dx

Security Warning to permit access.

.

28 - Configuring the DeviceMaster UP Hardware Installation and Configuration Guide: 2000451 Rev. J

Configuring the DeviceMaster UP

3. Click Next on the Welcome screen.

4. Click I accept the terms in the License Agreement and Next.

5. Click Next or optionally, browse to a different location and then click Next.

Hardware Installation and Configuration Guide: 2000451 Rev. J Configuring the DeviceMaster UP - 29

Configuring the DeviceMaster UP

6. Click Next to configure the shortcuts.

7. Click Install.

8. Depending on the operating system, you may need to click Ye s to the Do you
want to allow the following program to install software on this computer?
query.

30 - Configuring the DeviceMaster UP Hardware Installation and Configuration Guide: 2000451 Rev. J

Configuring the DeviceMaster UP

You can save time if you only scan for DeviceMaster

9. Click Launch PortVision DX and Finish in the last installation screen.

10. Depending on the operating system, you may need to click Ye s to the Do you
want to allow the following program to make changes to this computer? query.

11. Select the Comtrol Ethernet-attached products that you want to locate and
then click Scan.

Note: If the Comtrol Ethernet-attached product is not on the local segment

and it has been programmed with an IP address, it will be necessary to
manually add the Comtrol Ethernet-attached product to PortVision DX.

12. Go to Step 5
the DeviceMaster UP network settings.

If you need additional information about PortVision DX, refer to the Help system.

Hardware Installation and Configuration Guide: 2000451 Rev. J Configuring the DeviceMaster UP - 31

in the next section, Configuring the Network Settings, to program

Configuring the DeviceMaster UP

Default Network Settings

IP address:

192.168.250.250

Subnet mask:

255.255.0.0

Gateway address:

192.168.250.1

Note: If you do not have any RocketLinx managed switches or IO-Link

Masters, it saves scanning time if you do not scan for them.

Configuring the Network Settings

Use the following procedure to change the default network settings on the
DeviceMaster UP for your network.

Note: Technical Support advises configuring one new DeviceMaster UP at a time

to avoid device driver configuration problems. If you want to configure
multiple DeviceMaster UPs using the Assign IP to Multiple Devices option, see

Configuring Multiple DeviceMaster UPs Network Addresses

The following procedure shows how to configure a single DeviceMaster UP
connected to the same network segment as the Windows system. If the
DeviceMaster UP is not on the same physical segment, you can add it manually
using Adding a New Device

1. If you have not done so, install PortVision DX (Installing PortVision DX
Page 28).

2. Start PortVision DX using the PortVision DX desktop shortcut or from the Start
button, click Programs > Comtrol > PortVision DX > PortVision DX.

3. Depending on your operating system, you may need to click Ye s to the Do you
want to allow the following program to make changes to this computer? query.

4. Click Scan to locate the Comtrol Ethernet-attached products including the
DeviceMaster UP on the network.

on Page 55.

in PortVision DX on Page 55.

on

32 - Configuring the DeviceMaster UP Hardware Installation and Configuration Guide: 2000451 Rev. J

Configuring the DeviceMaster UP

5. Highlight the DeviceMaster UP for which you want to program network
information and open the Properties screen using one of these methods.

• Double-click the DeviceMaster UP in the Device Tree or Device List pane.

• Right-click the DeviceMaster UP in the Device Tree or Device List pane and

click Properties in the popup menu

• Highlight the DeviceMaster UP in the Device Tree or Device List pane and

click the Properties button.

• Highlight the DeviceMaster UP, click the Manage menu and then

Properties.

Hardware Installation and Configuration Guide: 2000451 Rev. J Configuring the DeviceMaster UP - 33

Configuring the DeviceMaster UP

6. Optionally, rename the DeviceMaster UP in the Device Name field.

Note: The MAC address Device Status fields are automatically populated and you

cannot change those values.

7. Optionally, enter the serial number, which is on a label on the DeviceMaster
UP.

8. If necessary, you can change the Detection Type.

• REMOTE means that the DeviceMaster UP is not connected to this

segment of the network and it uses IP communications, not MAC
communications.

• LOCAL means that the DeviceMaster UP is on this local network segment

and uses MAC communications. An IP address is not required but
Technical support recommends using an IP address.

9. Change the DeviceMaster UP network properties as required for your site.

Disable IP

Do not use this option. The DeviceMaster UP does not support using
the MAC addressing scheme.

Click this option if you want to use the DeviceMaster UP with DHCP.

DHCP IP†

Make sure that you provide the MAC address of the DeviceMaster UP
to the network administrator.

Click this option to program a static IP address and type the

Static IP†

appropriate IP address, subnet mask, and default gateway values for
your site in the provided boxes.

† PROFINET IO: The network address entered here must match the IP address

entered in SIMATIC

Step7. See the DeviceMaster UP PROFINET IO

Installation Quick Start for information about assigning addresses.

Note: For additional information, open the PortVision DX Help system.

10. Click Apply Changes to update the network information on the DeviceMaster
UP.

Note: If you are deploying multiple DeviceMaster UPs that share common

values, you can save the configuration file and load that configuration
onto other DeviceMaster UPs. See Using Configuration Files

on Page 57

for more information.

34 - Configuring the DeviceMaster UP Hardware Installation and Configuration Guide: 2000451 Rev. J

11. Click Close to exit the Properties window.

12. If if applicable, check your firmware version to make sure that it is the latest
version using the next subsection, Checking the Protocol Firmware Version

13. If necessary, use Uploading Protocol-Specific Firmware on the DeviceMaster

UP on Page 36 to update or load the firmware for your DeviceMaster UP.

Checking the Protocol Firmware Version

Use PortVision DX to check the firmware version before configuring the ports.

Depending on the model you purchased, the DeviceMaster UP may or may not
have the protocol firmware loaded.

Note: Models that have a protocol loaded on the DeviceMaster UP are identified in

PortVision DX and the DeviceMaster UP is labeled accordingly.

The following procedure shows how to use PortVision DX to check the firmware
version on the DeviceMaster UP and check for the latest files.

Note: If you have not done so, install PortVision DX (Installing PortVision DX

Page 28).

1. Start PortVision DX by double-clicking the PortVision DX desktop icon or click
Start > Programs > Comtrol > PortVision DX > PortVision DX.

2. Examine the List View pane to see if or/and what version of the firmware is
loaded on the DeviceMaster UP. If you see SocketServer or NS-Link as the
Software Version, you must load the appropriate firmware for your protocol.

Configuring the DeviceMaster UP

.

on

3. Check the Comtrol FTP site to see if there is a later version available:

ftp://ftp.comtrol.com/html/up_main.htm

4. If applicable, download the latest version and go to Step 2

.

in Uploading

Protocol-Specific Firmware on the DeviceMaster UP on Page 36.

Hardware Installation and Configuration Guide: 2000451 Rev. J Configuring the DeviceMaster UP - 35

Configuring the DeviceMaster UP

Uploading Protocol-Specific Firmware on the DeviceMaster UP

Some DeviceMaster UP models come from the factory with SocketServer
firmware, which provides an interface to TCP/IP socket mode configuration and
services, installed on the device.

If your DeviceMaster UP contains SocketServer and you want to configure one of
the following environments, you must replace SocketServer with protocol-specific
firmware:

• EtherNet/IP

• Modbus Router

•Modbus Server

• Modbus/TCP

•PROFINET IO

The CD shipped with the DeviceMaster UP contains the required firmware and
support files in a self-installing (.msi) file or you can download the latest from the
Internet.

Use the following procedure to update the firmware on your DeviceMaster UP for
the appropriate protocol. See Locating Software and Documentation
you need to download the .msi file for your protocol.

Note: If you have not done so, install PortVision DX (Installing PortVision DX

Page 28) and install the firmware.msi file.

1. Start PortVision DX by double-clicking the PortVision DX desktop icon or click
Start > Programs > Comtrol > PortVision DX > PortVision DX.

2. Right-click the device or devices for which you want to upload firmware and
click the Advanced > Upload Firmware menu option.

on Page 8, if

on

Note: Optionally, you can highlight a device and use the Load button.

3. Browse and select the protocol firmware (.cmtl) file and click Open.

36 - Configuring the DeviceMaster UP Hardware Installation and Configuration Guide: 2000451 Rev. J

Configuring the DeviceMaster UP

4. Click Ye s to upload the firmware.

5. Click OK to the advisory message about waiting until the DeviceMaster UP is
on-line and in the next minute the DeviceMaster UP unit or units should
display ON-LINE in the Status field.

6. Go to the appropriate Quick Start or User Guide for your protocol for
information about configuring the serial port or ports using the web page and
programming your PLCs. See Locating Software and Documentation

on Page 8
to locate the document for your protocol or refer to the installation CD shipped
with the DeviceMaster UP.

If you are planning on installing multiple DeviceMaster UPs, you may want to
use the Save/Load Configuration File feature in PortVision DX.

A configuration file can contain network settings and protocol settings. Refer
to the PortVision DX help system for information about saving and loading
configuration files.

7. After configuring the serial port characteristics and preparing your PLC
programs, you can use the next section in this guide, to attach the serial device
or devices.

Hardware Installation and Configuration Guide: 2000451 Rev. J Configuring the DeviceMaster UP - 37

Configuring the DeviceMaster UP

Customizing PortVision DX

You can customize how PortVision DX displays the devices. You can even create
sessions tailored for specific audiences. You can also add shortcuts to other
applications using Tools > Applications > Customize feature.

The following illustrates how you can customize your view.

See the PortVision DX Help system for detailed information about modifying the
view. For example, the above screen shot illustrates devices layered in folders.

38 - Configuring the DeviceMaster UP Hardware Installation and Configuration Guide: 2000451 Rev. J

Configuring the DeviceMaster UP

Accessing DeviceMaster UP Documentation from PortVision DX

You can use this procedure in PortVision DX to download and open the previously

downloaded documents for the DeviceMaster UP. You can also check to see if you

have the latest version of the documentation using PortVision DX.

How to Download Documentation

Use this procedure to initially download a document or documents.

1. If necessary, open PortVision DX > Start/Programs >
Comtrol > PortVision DX > PortVision DX or use the
desktop shortcut.

2. Click Help > Documentation.

3. Optionally, click the DOWNLOAD THE CURRENT
DOCUMENTATION CATALOG ONLINE button to
make sure that the latest documentation is available
to PortVision DX.

4. Select the product Category from the drop list.

5. Select the document you want to download from the Documentation drop list.

6. Click the Download the latest edition from the web button.

Note: It may take a few minutes to download, depending on your connection

speed. The document opens automatically after it has downloaded.

7. Click Close if you have downloaded all of the documents that you wanted.

Hardware Installation and Configuration Guide: 2000451 Rev. J Configuring the DeviceMaster UP - 39

Configuring the DeviceMaster UP

How to Open Previously Downloaded Documents

Use the following procedure to access previously downloaded documents in
PortVision DX.

Note: Optionally, you can browse to the Program Files (x86) > Comtrol > PortVision

DX > Docs subdirectory and open the document.

1. If necessary, open PortVision DX > Start/Programs > Comtrol > PortVision DX >
PortVision DX or use the desktop shortcut.

2. Click Help > Documentation.

3. Click the Open the local copy of the document button to view the document.

Note: If the document fails to open, it may be that your browser has been

disabled. You can still access the document by clicking the Browse the
folder for already downloaded documentation button and opening the
document with your custom browser.

4. Click Close in the Documentation... popup, unless you want to open or
download other documents.

40 - Configuring the DeviceMaster UP Hardware Installation and Configuration Guide: 2000451 Rev. J

Connecting Serial Devices

Caution

This section discusses connecting your serial devices to the DeviceMaster UP. It
also provides you with information to build serial cables and loopback connectors
to test the serial ports.

• DB9 Connectors

• RJ45 Connectors on Page 44

• Serial Terminals (4) - 1E on Page 47

• Serial Terminals (8) - 2E on Page 49

Note: Go to Building the Serial Ribbon Cable on Page 16 for connector

information for the DeviceMaster UP 1-Port Embedded adapter.

Make sure that you have configured the ports using the NS-Link driver
or SocketServer for the correct communications mode before
connecting any devices. The default mode is RS-232. There is a remote
possibility that connecting a serial device for the wrong mode could
damage the serial device.

Note: If you have a DeviceMaster UP with 16-ports, use the DeviceMaster UP 16-

Note:

Port Hardware User Guide because the RJ45 connectors are different.

DB9 Connectors

This subsection provides the following information:

• Connector pin assignments (below)

• DB9 Null-Modem Cables (RS-232) on Page 42

• DB9 Null-Modem Cables (RS-422) on Page 42

• DB9 Straight-Through Cables (RS-232/485) on Page 42

• DB9 Loopback Plugs on Page 43

• Connecting DB9 Serial Devices on Page 43

DB9 Connector Pinouts

Pin RS-232

1 DCD Not used Not used
2RxD RxD- Not used
3TxD TxD- TRxD­4 DTR Not used Not used
5 GND GND GND
6 DSR Not used Not used
7 RTS TxD+ TRxD+
8CTS RxD+ Not used
9 RI Not used Not Used

† Only 2-port models support RS-485 full-duplex.

RS-485 Full-Duplex (Master/Slave)†

RS-422

Half-Duplex

RS-485

Hardware Installation and Configuration Guide: 2000451 Rev. J Connecting Serial Devices - 41

Connecting Serial Devices

Pin 1

Pin 6

DB9 Male

RS-232

RI
CTS
RTS
DSR

GND
DTR
TxD
RxD
CD

Pin 1

Pin 6

DB9 Male

RS-422

Not used
RxD+
TxD+
Not used

GND
Not used
TxD­RxD­Not used

Pin 1

Pin 6

DB9 Male

RS-485

Not used
Not used
TRxD+
Not used

GND
Not used
TRxD­Not used
Not used

DeviceMaster

TxD
RxD
RTS
CTS
DSR

GND

DCD
DTR

Signal

RxD
TxD
CTS
RTS
DTR

GND

DCD

DSR

Signal

DB9

2
3
8
7
4

5

1
6

Pins

DB25

3
2

4

7

8
6

Pins

20

5

Female

DB9

3
2
7
8
6

5

1
4

Pins

RJ45

5
4

1

3

6
7

Pins

2

8

DeviceMaster

TxD+
TxD­RxD+

Signal

Female

DB9

7
3

8

Pins

RxD+
RxD-

Signal

TxD+
TxD-

RxD- 2

GND

GND 5

DeviceMaster

DB9

1
2
3
4
5

8

6
7

Pins

DCD
RxD
TxD or TRxD­DTR
GND

CTS

DSR
RTS or TRxD+

Signal

DB9

1
2
3
4
5

8

6
7

Pins
DCD
RxD
TxD or TRxD­DTR
GND

CTS

DSR
RTS or TRxD+

Signal

Female

RI 9

9RI

RJ45

6
5
4
2
3

8

7
1

Pins

N/A

DB25

8
3
2
20
7

5

6
4

Pins

22

Refer to the hardware manufacturer’s installation documentation if you need help
with connector pinouts or cabling for the serial device.

This illustrates the DB9 connector signals.

DB9 Null-Modem Cables (RS-232)

DB9 Null-Modem Cables (RS-422)

Use the following figure if you need to build an RS-232 null-modem cable. A null­modem cable is required for connecting DTE devices.

Note: You may want to purchase or build a straight-through cable and purchase a

null-modem adapter. For example, a null-modem cable can be used to
connect COM2 of one PC to COM2 of another PC.

Use the following figure if you need to build an RS-422 null-modem cable.

Note: RS-422 pinouts are not standardized. Each peripheral manufacturer uses

different pinouts. Refer to the peripheral documentation to determine the
pinouts for the signals above.

DB9 Straight­Through Cables (RS­232/485)

42 - Connecting Serial Devices Hardware Installation and Configuration Guide: 2000451 Rev. J

Use the following figure if you need to build an RS-232 or RS-485 straight-through
cable. Straight-through cables are used to connect modems and other DCE
devices. For example, a straight-through cable can be used to connect COM2 to a
modem.

Connecting Serial Devices

Pin 1

Pin 5

Pin 6

Pin 9

RS-232 Only
(Back View)

The RS-232 loopback plug
also works for RS-422.

Pin 1

Pin 5

Pin 6

Pin 9

RS-422 Only
(Back View)

DB9 Loopback Plugs Loopback connectors are DB9 female serial port plugs with pins wired together

that are used in conjunction with application software to test serial ports. The
DeviceMaster UP is shipped with a a single loopback plug (RS-232/422).

Not all DeviceMaster UP protocols provide test (example programs). Refer to the

EtherNet/IP User Guide

and Modbus/TCP User Guide for information about

using those example programs.

The following DeviceMaster UP protocols do not use the loopback plug:

• Modbus Router

•Modbus Server

• PROFINET IO

Wire the following pins together to build additional plugs or replace a missing RS­232 loopback plug:

• Pins 1 to 4 to 6

•Pins 2 to 3

• Pins 7 to 8 to 9

Wire the following pins together for an RS-422 loopback plug:

•Pins 2 to 3

•Pins 7 to 8

Connecting DB9 Serial Devices

You can use this information to connect serial devices to DB9 connectors.

1. Connect your serial devices to the appropriate serial port on the DeviceMaster
UP using the appropriate cable.

Note: Refer to the hardware manufacturer’s installation documentation if you

need help with connector pinouts or cabling for the peripheral device.

2. If the DeviceMaster UP has Rx/Tx LEDs, verify that the devices are
communicating properly. DeviceMaster UP 4-ports with DB9 ports provide
TX/RX LEDs.

Note: DeviceMaster UP 1-port and 2-port models

do not have TX/RX LEDs.

The RX (yellow) and TX (green) LEDs function
accordingly when the cable is attached properly to
a serial device.

• After power cycling the DeviceMaster UP, the RX/TX LEDs are off.

• The LEDs do not function as described until the port has been opened by

an application.

• If the port is configured for RS-232/422 mode:

- RX LEDs (yellow) are lit

- TX LEDs (green) are lit when as the data exits the port

• If the port is configured for RS-485 mode:

- RX LEDs (yellow) are lit while receiving

- TX LEDs (green) are lit during active data transmission

3. You can refer to Network and Device LEDs on Page 84 for information about
the remaining LEDs.

Hardware Installation and Configuration Guide: 2000451 Rev. J Connecting Serial Devices - 43

Connecting Serial Devices

DeviceMaster

TxD
RxD
RTS
CTS
DSR

GND

DCD
DTR

Signal

RxD
TxD
CTS
RTS
DTR

GND

DCD

DSR

Signal

DB9

2
3
8
7
4

5

1
6

Pins

DB25

3
2

4

7

8
6

Pins

RJ45

4
5
1
8
7

3

6
2

Pins

20

5

Female



RJ45

5
4

1

3

6
7

Pins

2

8

RJ45 Connectors

This subsection provides the following information:

• Connector pin assignments (below)

• RJ45 Null-Modem Cables (RS-232)

• RJ45 Null-Modem Cables (RS-422) on Page 45

• RJ45 Straight-Through Cables (RS-232/485) on Page 45

• RJ45 Loopback Plugs on Page 45

• RJ45 RS-485 Test Cable on Page 46

• Connecting RJ45 Devices on Page 46

You can build your own null-modem or straight-through RJ45 serial cables if you
are using the DB9 to RJ45 adapters using the following subsections.

RJ45 Null-Modem Cables (RS-232)

Pin RS-232 RS-422 RS-485

1 RTS TxD+ TRxD+

2 DTR Not used Not used

3 Signal GND Signal GND Signal GND

4 TxD TxD- TRxD-

5RxD RxD- Not used

6 DCD Not used Not used

7 DSR Not used Not used

8CTS RxD+ Not used

Use the following figure if you need to build an RS-232 null-modem cable. A null­modem cable is required for connecting DTE devices.

Note: You may want to purchase or build a straight-through cable and purchase a

null-modem adapter. For example, a null-modem cable can be used to
connect COM2 of one PC to COM2 of another PC.

44 - Connecting Serial Devices Hardware Installation and Configuration Guide: 2000451 Rev. J

Connecting Serial Devices

DeviceMaster

TxD+
TxD­RxD+

Signal

RJ45

1

4
8

Pins

Female

RxD+
RxD-

Signal

RxD- 5

TxD+
TxD-

GND 3

GND

DeviceMaster

DB9

1
2
3
4
5

8

6
7

Pins

DCD
RxD
TxD or TRxD­DTR
GND

CTS

DSR
RTS or TRxD+

Signal
DCD
RxD
TxD or TRxD­DTR
GND

CTS

DSR
RTS or TRxD+

Signal

Female

RJ45

6
5
4
2
3

8

7
1

Pins

RJ45

6
5
4
2
3

8

7
1

Pins

DB25

8
3
2
20
7

5

6
4

Pins

18

Plug

Top View

Cable

The RS-232 loopback plug also
works for RS-422.

RJ45 Null-Modem Cables (RS-422)

RJ45 Straight­Through Cables (RS­232/485)

Use the following figure if you need to build an RS-422 null-modem RJ45 cable. A
null-modem cable is required for connecting DTE devices.

Note: RS-422 pinouts are not standardized. Each peripheral manufacturer uses

different pinouts. Please refer to the documentation for the peripheral to
determine the pinouts for the signals above.

Use the following figure if you need to build an RS-232 or RS-485 straight-through
cable. Straight-through cables are used to connect modems and other DCE
devices. For example, a straight-through cable can be used to connect COM2 of one
PC to COM2 to a modem.

RJ45 Loopback Plugs

Hardware Installation and Configuration Guide: 2000451 Rev. J Connecting Serial Devices - 45

Loopback connectors are RJ45 serial port plugs with pins wired together that are

used in conjunction with application software to test serial ports. The
DeviceMaster UP is shipped with a a single loopback plug (RS-232/422).

•Pins 4 to 5

•Pins 1 to 8

• Pins 2 to 6 to 7

Not all DeviceMaster UP
protocols provide test (example
programs). Refer to the

EtherNet/IP User Guide

and Modbus/TCP User Guide for information about

using the example programs.

The following DeviceMaster UP protocols do not use the loopback plug:

• Modbus Router

•Modbus Server

• PROFINET IO

Connecting Serial Devices

TRxD­TRxD+

Signal

TRxD-

TRxD+

Signal

RJ45

4
1

Pins

RJ45 RS-485 Test Cable

Connecting RJ45 Devices

You can use a straight-through cable as illustrated previously, or build your own
cable.

Note: RS-422 pinouts are not standardized. Each peripheral manufacturer uses

different pinouts. Please refer to the documentation for the peripheral to
determine the pinouts for the signals above.

You can use this information to connect serial devices to RJ45 connectors.

Note: This does not include products that use DB9 to RJ45 adapters.

1. Connect your serial devices to the appropriate serial port on the DeviceMaster
UP using the appropriate cable.

Note: Refer to the hardware manufacturer’s

installation documentation if you need
help with connector pinouts or cabling for
the peripheral device.

2. If the DeviceMaster UP has RX/TX LEDs, verify
that the devices are communicating properly.

The RX (yellow) and TX (green) LEDs function accordingly when the cable is
attached properly to a serial device.

• After power cycling the DeviceMaster UP, the RX/TX LEDs are off.

• The LEDs do not function as described until the port has been opened by

an application.

• If the port is configured for RS-232/422 mode:

- RX LEDs (yellow) are lit

- TX LEDs (green) are lit when as the data exits the port

• If the port is configured for RS-485 mode:

- RX LEDs (yellow) are lit while receiving

- TX LEDs (green) are lit during active data transmission

3. You can refer to Network and Device LEDs on Page 84 for information about
the remaining LEDs.

46 - Connecting Serial Devices Hardware Installation and Configuration Guide: 2000451 Rev. J

Serial Terminals (4) - 1E

CTSRxDRTSTxD

RS-232†

RxD+

RxD-

TxD+

TxD-

RS-422

RS-485 Full-Duplex

TRxD+

TRxD-

RS-485 Half-Duplex

† RS-232 ground must be connected to the appropriate signal ground

† Wire gauge: AWG 12-22

Signal
Ground

Not connected

Positive†

Return†

5-30VDC

Signal
Ground†

Chassis
Ground†

RS-232: Connecting the Ground

This subsection discusses the following topics for the DeviceMaster UP 2-port 1E
with serial terminals (4). See Serial Terminals (8) - 2E
DeviceMaster UP has eight serial terminals.

• Serial Terminal (4) Connectors on Page 47

• Serial Terminal (4) Null-Modem Cables (RS-232) on Page 48

• Serial Terminal (4) Null-Modem Cables (RS-422) on Page 48

• Serial Terminal (4) Straight-Through Cables (RS-232/485) on Page 48

• Serial Terminal (4) Loopback Signals on Page 49

• Connecting Serial Devices on Page 49

Connecting Serial Devices

on Page 49 if the

Serial Terminal (4) Connectors

Use the following table or drawings for signal information. The signals for
SERIAL2 are the same as SERIAL1.

RS-232† TxD RTS RxD CTS

RS-422/RS-485

Full-Duplex

RS-485

Half-Duplex

Hardware Installation and Configuration Guide: 2000451 Rev. J Connecting Serial Devices - 47

† RS-232 ground must be connected to the appropriate signal ground

terminal.

TxD- TxD+ RxD- RxD+

TRxD- TRxD+

Connecting Serial Devices

RTS RxDTxD CTS

CTS TxDRxD RTS

8237

5324

DB9

DB25

RS-232 Null-Modem Cable

RTS RxDTxD CTS

RxD+ TxD-RxD- TxD+

283

7

3524

DB9

DB25

RS-422 Null-Modem Cable

RTS RxDTxD CTS

RTS RxDTxD CTS

3728

2435

DB9

DB25

or

TRxD-orTRxD+

RS-232/422 Straight-Through Cable

Serial Terminal (4) Null-Modem Cables (RS-232)

Serial Terminal (4) Null-Modem Cables (RS-422)

An RS-232 null-modem cable is required for
connecting DTE devices.

An RS-422 null-modem cable is required for
connecting DTE devices.

Note: RS-422 pinouts are not standardized.

Each peripheral manufacturer uses
different pinouts. Please refer to the
documentation for the peripheral to
determine the pinouts for the signals
above.

Serial Terminal (4) Straight-Through Cables (RS-232/485)

48 - Connecting Serial Devices Hardware Installation and Configuration Guide: 2000451 Rev. J

RS-232 or RS-485 straight-through cables
are used to connect modems and other DCE
devices.

Connecting Serial Devices

TxD RxDRTS CTS

RS-232†

RS-422

RS-485 Full-Duplex

RS-485 Half-Duplex

CD

DSR

RI TxD

RTS

RxD

CTS

DTR

TxD-

TxD+

RxD-

RxD+

TRxD-

TRxD+

†RS232groundmustbeconnectedtotheappropriatesignalgroundterminal.

Serial Terminal (4) Loopback Signals

Use this drawing to wire a loopback, which is used
in conjunction with application software to test
serial ports.

Wire the terminals together to create a loopback.

• TxD to RxD

•RTS to CTS

Connecting Serial
Devices

Use the following information to connect the DeviceMaster UP 2-port 1E with
serial terminals.

1. Connect your serial devices to the appropriate serial port on the DeviceMaster

Note: Refer to the hardware manufacturer’s installation documentation if you

2. You can refer to Network and Device LEDs on Page 84 for information about

Serial Terminals (8) - 2E

UP using the appropriate cable. You can build your own cables or loopbacks
using the appropriate discussions.

need help with connector pinouts or cabling for the serial device.

the LEDs.

Serial Terminal (8) Connectors

This subsection discusses the following topics for the DeviceMaster UP 2-port 2E
with serial terminals (8).

• Serial Terminal (8) Connectors on Page 49

• Serial Terminal (8) Null-Modem Cables (RS-232) on Page 50

• Serial Terminal (8) Null-Modem Cables (RS-422) on Page 51

• Serial Terminal (8) Straight-Through Cables (RS-232/485) on Page 51

• Serial Terminal (8) Loopback Signals on Page 51

• Connecting Serial Devices on Page 52

Use the following drawings or table for signal information. The signals for
SERIAL2 are the same as SERIAL1.

Hardware Installation and Configuration Guide: 2000451 Rev. J Connecting Serial Devices - 49

Connecting Serial Devices

† Wire gauge: AWG 12-22

Signal
Ground

Not connected

Positive†

Return†

5-30VDC

Signal
Ground†

Chassis
Ground†

RS-232: Connecting the Ground

RS-232 Null-Modem Cable

CD DSR RI DTR RTSTxD RxD CTS

DCD DTR RI DSR CTSRxD TxD RTS

1496 837
820226 5324

DB9
DB25

2

RS-232 CD DSR RI DTR TxD RTS RxD CTS

Serial Terminal (8) Null-Modem Cables (RS-232)

RS-422/RS-485

Full-Duplex

RS-485 Half-

Duplex

N/A N/A N/A N/A TxD- TxD+ RxD- RxD+

N/A N/A N/A N/A TRxD- TRxD+ N/A N/A

† RS-232 ground must be connected to the appropriate signal ground

terminal.

An RS-232 null-modem
cable is required for
connecting DTE devices.

50 - Connecting Serial Devices Hardware Installation and Configuration Guide: 2000451 Rev. J

Connecting Serial Devices

CD DSR RI DTR RTSTxD RxD CTS

RxD+RxD- TxD- TxD+

8237
5324

DB9
DB25

RS-422 Null-Modem Cable

RS-232/485 Straight-Through Cable

CD DSR RI DTR RTSTxD RxD CTS

DCD DSR RI DTR RTSTxD RxD CTS

169 728

62220 4235

DB9
DB25

3

4

8

or

TRxD-orTRxD+

TxD RxDRTS CTSCD DSR RI DTR

Serial Terminal (8) Null-Modem Cables (RS-422)

Serial Terminal (8) Straight-Through Cables (RS-232/485)

An RS-422 null-modem cable is
required for connecting DTE
devices.

RS-232 or RS-485 straight­through cables are used to
connect modems and other
DCE devices.

Serial Terminal (8) Loopback Signals

Use the drawing below to wire a loopback, which is used in conjunction with
application software to test serial ports.

Wire the terminals together to
create a loopback.

• TxD to RxD

• RTS to CTS to RI

• DTR to CD to DSR

Hardware Installation and Configuration Guide: 2000451 Rev. J Connecting Serial Devices - 51

Connecting Serial Devices

Connecting Serial
Devices

Use the following information to connect the DeviceMaster UP 2-port 2E with
serial terminals.

1. Connect your serial devices to the appropriate serial port on the DeviceMaster
UP using the appropriate cable.

Note: Refer to the hardware manufacturer’s installation documentation if you

need help with connector pinouts or cabling for the serial device.

2. You can refer to Network and Device LEDs on Page 84 for information about
the LEDs.

52 - Connecting Serial Devices Hardware Installation and Configuration Guide: 2000451 Rev. J

Managing the DeviceMaster UP

This section discusses the following DeviceMaster UP maintenance procedures:

• Rebooting the DeviceMaster UP

• Uploading Firmware to Multiple DeviceMaster UPs on Page 54

• Configuring Multiple DeviceMaster UPs Network Addresses on Page 55

Note: You can configure the network addresses for multiple DeviceMaster

UPs, configure common settings for the DeviceMaster UPs, and save the
settings to a configuration file that you can use to load settings up to all
or selected DeviceMaster UPs.

• Adding a New Device in PortVision DX on Page 55

• Using Configuration Files on Page 57

• Managing Bootloader on Page 59, which also discusses checking the
Bootloader version and downloading the latest Bootloader

• Accessing RedBoot Commands in Telnet/SSH Sessions (PortVision DX) on
Page 62

Note: You can optionally refer to RedBoot Procedures on Page 65 if you want to

perform procedures at the RedBoot level.

Rebooting the DeviceMaster UP

There are many ways to reboot the DeviceMaster UP.

Method Procedure

PortVision DX

Web page

Telnet Type reset.

DeviceMaster
UP
2-Port Models

Right-click the DeviceMaster UP or DeviceMaster UPs in the
Device List pane, click Advanced >Reboot and then Yes .

Note: If security has been enabled in the web page, you will

need to reboot the DeviceMaster UP in the web page.

Main page (Server Status): Scroll to the bottom of the page,

click Reboot and then Yes: Re boo t.

DeviceMaster UP 2-port models have a Reset/Restore switch.

•If the Reset/Restore switch is depressed for less than 2

seconds, the DeviceMaster UP 2-port models reboots.

•If the Reset/Restore switch is depressed for greater than

approximately 5 seconds it restores the DeviceMaster UP
to the factory default values.

Hardware Installation and Configuration Guide: 2000451 Rev. J Managing the DeviceMaster UP - 53

Managing the DeviceMaster UP

Uploading Firmware to Multiple DeviceMaster UPs

You can use this procedure if your DeviceMaster UP is connected to the host PC,
laptop, or if the DeviceMaster UP resides on the local network segment.

1. If you have not done so, install PortVision DX (Installing PortVision DX on
Page 37) and Scan the network.

2. Shift-click the multiple DeviceMaster UPs on the Main screen that you want to
update and use one of the following methods:

•Click the Upload button.

• Right-click and then click Advanced > Upload Firmware.

•Click Advanced >Upload Firmware in the Manage menu.

3. Browse, click the firmware (.cmtl) file, Open (Please locate the new firmware),
and then click Yes (Upload Firmware).

It may take a few moments for the firmware to upload onto the DeviceMaster
UP. The DeviceMaster UP reboots itself during the upload process.

4. Click Ok to the advisory message about waiting to use the device until the
status reads ON-LINE.

In the next polling cycle, PortVision DX updates the Device List pane and displays
the new firmware version.

54 - Managing the DeviceMaster UP Hardware Installation and Configuration Guide: 2000451 Rev. J

Configuring Multiple DeviceMaster UPs Network Addresses

You can configure the network addresses for multiple DeviceMaster UPs using the
Assign IP to Multiple Devices option.

In addition, you can also configure common settings for the DeviceMaster UP web
page and save the settings to a configuration file that you can load to all or
selected DeviceMaster UPs. See
information.

The DeviceMaster UPs must be on the same network segment for this procedure
to work. Use the following steps to configure multiple DeviceMaster UPs.

1. If you have not done so, install PortVision DX (Installing PortVision DX on
Page 37) and Scan the network.

2. Shift-click the DeviceMaster
UPs for which you want to
program network information,
right-click, and click Advanced
> Assign IP to Multiple Devices.

3. Enter the starting IP address,
subnet mask, IP Gateway and
click Proceed.

PortVision DX displays the
programmed IP addresses in
the Device List pane after the
next refresh cycle.

Using Configuration Files on Page 57 for more

Managing the DeviceMaster UP

Adding a New Device in PortVision DX

You can add a new DeviceMaster UP manually, if you do not want to scan the
network to locate and add new DeviceMaster UPs, but there may be cases where
you want to use the Add New Device window to:

• Configure DeviceMaster UP units that are not on the local network (remote)
using

Remote Using the IP Address on Page 55.

• Pre-configure a DeviceMaster UP in PortVision DX (local) using Local Using

the IP Address or MAC Address on Page 56.

Remote Using the IP Address

Use the following procedure to add a remote DeviceMaster UP to PortVision DX.

1. Access the New Device window using one of these methods:

•Click Add New > Device in the Manage menu.

• Right-click a folder or a RocketLinx switch in the Device Tree pane

(anywhere in the pane, as long as a DeviceMaster UP is not highlighted and
you are in a valid folder) and click Add New > Device.

2. Select the appropriate DeviceMaster UP in the Device Type drop list.

3. Select the appropriate model in the Device Model drop list.

4. Enter a friendly device name in the Device Name list box.

5. Select REMOTE for the Detection Type.

6. Optionally, enter the serial number in the Serial Number list box.

Hardware Installation and Configuration Guide: 2000451 Rev. J Managing the DeviceMaster UP - 55

Managing the DeviceMaster UP

7. Enter the IP Address for the DeviceMaster UP. It is not necessary to enter the

8. Click Ok to close the Add New Device window. It may take a few moments to

9. If necessary, click Refresh for the new DeviceMaster UP to display in the

Subnet Mask and Default Gateway.

save the DeviceMaster UP.

Device Tree or Device List panes. The DeviceMaster UP shows OFF-LINE if it
is not attached to the network or if an incorrect IP address was entered.

Local Using the IP Address or MAC Address

Use the following procedure to add a local DeviceMaster UP to PortVision DX if
you do not want to scan the network.

1. Locate the network information or MAC address of the DeviceMaster UP you
want to add.

2. Access the New Device window using one of these methods:

•Click Add New > Device in the Manage menu.

• Right-click a folder or a RocketLinx switch in the Device Tree pane

(anywhere in the pane, as long as a DeviceMaster UP is not highlighted and
you are in a valid folder) and click Add New > Device.

3. Select the DeviceMaster UP in the Device Type drop list.

4. Select the appropriate model in the Device Model drop list.

5. Enter a friendly device name in the Device Name list box.

56 - Managing the DeviceMaster UP Hardware Installation and Configuration Guide: 2000451 Rev. J

6. Select LOCAL for the Detection Type.

7. Enter the MAC address or network information.

Note: A MAC address label is attached to all DeviceMaster UP units. The first

8. Optionally, enter the serial number in the Serial Number list box.

9. Click Ok.

10. If necessary, click Refresh for the new DeviceMaster UP to display in the
Device Tree or Device List panes. The DeviceMaster UP shows OFF-LINE if it
is not attached to the network or if an incorrect IP address was entered.

Using Configuration Files

If you are deploying multiple DeviceMaster UP units that share common firmware
values, you can save the configuration file (.dc) from the Main or Properties >
Software Settings tab in PortVision DX and load that configuration onto other
DeviceMaster UP units.

If you save a configuration file from the Main or Software Settings tab on the
Properties screen, you can choose what settings you want saved or loaded.

You may want to program the network settings in multiple DeviceMaster UPs
using Configuring Multiple DeviceMaster UPs Network Addresses on Page 55.

Managing the DeviceMaster UP

three pairs of digits start with 00 C0 4E.

Saving a Configuration File

Use this procedure to save a configuration file using the Main screen.

Note: Optionally, you can save a configuration file by accessing the Software

Settings tab in the Properties screen and then clicking the Save Settings to a
File button.

1. If you have not done so, install PortVision DX (Installing PortVision DX on
Page 37) and Scan the network.

2. Highlight the DeviceMaster UP in the Device List pane that you want to save
its configuration and use one of the following methods:

•Click the Save button.

• Right-click and then click Configuration > Save.

3. Browse to the location you want to save the file, enter a file name, and click
Save.

4. Click the All check box or click only the
properties that you want saved for each
property page in the configuration file and
click Done.

5. Click Ok to close the Save Configuration

Completed message.

Hardware Installation and Configuration Guide: 2000451 Rev. J Managing the DeviceMaster UP - 57

Managing the DeviceMaster UP

Loading a Configuration File

Use the following procedure to load a previously saved a DeviceMaster UP
configuration file. Load a configuration file and apply it to a selected DeviceMaster
UP or DeviceMaster UPs from the Main screen or the Software Settings tab on the
Properties screen.

Use this procedure to load a configuration file using the Device List pane to one or
more DeviceMaster UP units.

Note: The configuration file does not need to be the same model or port density.

For example, the saved configuration file could be from a DeviceMaster PRO
8-port that you want to load on a DeviceMaster RTS 1-port.

1. Highlight the device or devices in the Device List pane that you want to load
and use one of the following methods:

•Click the Load button

• Right-click and then click

Configuration > Load

2. Click Ye s to the warning that it
will take 25 seconds per device
and it may also reboot the devices.

3. Browse to the location of the
configuration file, click the file
name (.dc) and then Open.

4. Click the All check box or click
only the properties that you want
to load for each property page in
the configuration file and then
click Done.

Note: If you click All, every

selected DeviceMaster UPs
will be programmed with
the same IP address.

5. Close the Load Configuration
popup message.

58 - Managing the DeviceMaster UP Hardware Installation and Configuration Guide: 2000451 Rev. J

Managing Bootloader

Caution

Bootloader refers to the operating system that runs on the DeviceMaster UP
hardware during the power on phase, which then loads the default application (for
example, Modbus Router or EtherNet/IP firmware).

Note: Typically, you should not update the Bootloader unless advised to do so by

There are several methods and tools that you can use to check the Bootloader
version or update the Bootloader.

• PortVision DX is the easiest way to check the Bootloader version and upload

• Optionally, RedBoot can be used to check the Bootloader version and update

Managing the DeviceMaster UP

Comtrol Technical Support.

the latest version.

the Bootloader. See RedBoot Procedures on Page 65 for procedures.

Checking the Bootloader Version

Uploading Bootloader

The following procedure uses PortVision DX to check the Bootloader version.
Optionally, you can use RedBoot, see

Determining the Bootloader Version on Page

69.

1. If you have not done so, install PortVision DX (Installing PortVision DX on
Page 37) and Scan the network.

2. Right-click the DeviceMaster UP in the Device List pane and click Advanced >
Reboot.

3. Click Ye s to the Confirm Reboot query.

4. Right-click the DeviceMaster UP in the Device List pane, click Refresh. Yo u
may need to do this several times until you catch the reboot cycle in the Device
List pane. The Bootloader version is briefly displayed during the reboot cycle
before the application (for example, Modbus Router or EtherNet/IP firmware)
loads.

5. Check the Comtrol web site to see if a later version is available.

6. Go to the next subsection if you need upload a new version of Bootloader.

Use the following procedure to upload Bootloader to the DeviceMaster UP.
Typically, you should not update the Bootloader unless advised to do so by Comtrol
Technical Support or a notice has been posted to the firmware download page on
the ftp site.

Note: Technical Support does not recommend updating Bootloader across a WAN.

For best results, connect the DeviceMaster UP directly to a PC or laptop to
upload Bootloader.

Make sure that power is not interrupted while uploading Bootloader.
Power interruption while uploading Bootloader will require that the
DeviceMaster UP must be sent into Comtrol so that it can be reflashed.

If you are not successful uploading firmware into the DeviceMaster
UP, do not upload Bootloader.

1. If you have not done so, install PortVision DX (Installing PortVision DX on
Page 37) and Scan the network.

2. If necessary, check the Bootloader version (Checking the Bootloader Version)
and download the latest version.

Hardware Installation and Configuration Guide: 2000451 Rev. J Managing the DeviceMaster UP - 59

Managing the DeviceMaster UP

3. Right-click the DeviceMaster UP for which you want to update, click Advanced
> Upload Firmware, browse to the Bootloader .cmtl file, and then click Open.

4. Click Ye s to the Upload Firmware message that warns you that this is a
sensitive process.

5. Click Ok to the second
Upload Firmware message.

6. Right-click the DeviceMaster
UP and click Refresh until
the Bootloader version
displays in the Device List
pane and verify that the new
version loaded.

60 - Managing the DeviceMaster UP Hardware Installation and Configuration Guide: 2000451 Rev. J

Restoring Factory Defaults (2-Port, Only)

Use the following procedures to restore a DeviceMaster UP 2-port model to the
factory defaults.

If Technical Support advises you to restore the DeviceMaster UP factory defaults,
depress the Reset/Restore switch for greater than 5 seconds.

Restoring the DeviceMaster UP 2-port models resets the following to their factory
defaults:

• Network settings

• Password

• Telnet enable

• Start up time-out

• SSL enable

• Telnet time-out

Managing the DeviceMaster UP

Hardware Installation and Configuration Guide: 2000451 Rev. J Managing the DeviceMaster UP - 61

Managing the DeviceMaster UP

Accessing RedBoot Commands in Telnet/SSH Sessions (PortVision DX)

You can open a Telnet or SSH session using PortVision DX to access RedBoot
commands.

Use the following procedure to access a telnet or SSH session with PortVision DX.

1. In PortVision DX, PortVision DX, right-click the DeviceMaster UP in the

Device List pane for which you want to open a telnet session, and click Te ln et /
SSH Session.

2. Select Te ln e t or SSH, leave the Selected Port number, and click Ok.

62 - Managing the DeviceMaster UP Hardware Installation and Configuration Guide: 2000451 Rev. J

Managing the DeviceMaster UP

3. If necessary, enter the password and press Enter. If a password has not been
set, press Enter. If using an SSH session, press Enter to the login as prompt.

4. Type Reset, press Enter, and close the telnet session.

5. Quickly re-open the telnet or SSH session using the previous steps.

Hardware Installation and Configuration Guide: 2000451 Rev. J Managing the DeviceMaster UP - 63

Managing the DeviceMaster UP

6. Select Te ln e t or SSH, leave the Selected Port number, and click Ok.

7. Press Enter. You can type help to review the RedBoot commands. You can also
refer to

RedBoot Command Overview on Page 71.

Note: The dm prompt should be replaced by a redboot prompt. If not, you can

reset the Bootloader timeout for a longer time period and retry this
procedure.

64 - Managing the DeviceMaster UP Hardware Installation and Configuration Guide: 2000451 Rev. J

RedBoot Procedures

You can use this section as a reference if you want to perform tasks in RedBoot.

• Accessing RedBoot Overview on Page 65

• Establishing a Serial Connection on Page 66

• Establishing a Telnet Connection on Page 67

• Determining the Network Settings on Page 68

• Configuring the Network Settings on Page 68

• Changing the Bootloader Timeout, Page 69

• Determining the Bootloader Version on Page 69

• Resetting the DeviceMaster UP on Page 70

• Configuring Passwords on Page 70

• RedBoot Command Overview on Page 71.

Optionally, you can install PortVision DX on a Windows system on the network
and perform all of these tasks. PortVision DX provides a Telnet/SSH session,
which is discussed in

(PortVision DX) on Page 62.

Accessing RedBoot Commands in Telnet/SSH Sessions

Accessing RedBoot Overview

To access RedBoot, you can use one of the following methods:

•A serial connection between Port 1 on the DeviceMaster UP and a COM port
on a PC (Page 66). If you plan on using the serial method, you will need a null
modem cable, a terminal program installed and configured on the PC, and a
Bootloader Timeout value in excess of 15 seconds. If the Bootloader Timeout
value has been reduced to 1 second, this procedure will NOT be possible.

Note: Use the serial connection method, if the DeviceMaster UP is not on the

If you do not know the IP address of the DeviceMaster UP you must use a
serial connection to communicate with the DeviceMaster UP.

•A telnet connection (Page 67), if the DeviceMaster UP is locally accessible by
Ethernet. A telnet connection requires that you know the IP address. In
addition, the IP address must also be valid for the network to which it is
attached.

For example: The network segment must be 192.168.250.x to telnet to the
DeviceMaster UP default IP address if you have not changed the IP address to
operate on your network.

same Ethernet network segment as the PC.

Hardware Installation and Configuration Guide: 2000451 Rev. J RedBoot Procedures - 65

RedBoot Procedures

#!DM

RedBoot>dis
Loading disabled

Establishing a Serial Connection

Use the following procedure to set up a serial connection with a terminal server
program. You can use HyperTerminal (Windows) or optionally, Test Terminal
(WCom2), which can be accessed from PortVision DX using Tools > Applications >
Test Terminal (WCom2).

1. Connect a null-modem cable from an available COM port on your PC to Port 1
on the DeviceMaster UP.

Note: See Connecting Serial Devices on Page 41, if you need to build a null-

modem cable.

2. Configure the terminal server program to the following values:

• Bits per second = 57600

• Data bits = 8

•Parity = None

• Stop bits = 1

• Flow control = None

Note: If you do not disable Bootloader from loading (Steps 3 through 5) within

the time-out period (default is fifteen seconds), an application will be
loaded from flash and started. If this happens, repeat
The #!DM command is the only case-sensitive command and must be in
uppercase.

3. Reset the DeviceMaster UP.

Note: Depending on the model, disconnect and reconnect the power cable

(external power supply and no power switch) or turn the power switch
on and then off (internal power supply).

4. Immediately type #!DM and press Enter in the terminal program.

Steps 3 through 5.

66 - RedBoot Procedures Hardware Installation and Configuration Guide: 2000451 Rev. J

5. At the RedBoot> prompt, type dis, and press Enter.

6. Verify that loading has been disabled.

7. You can use the appropriate procedure listed on Page 65 or use the RedBoot

Command Overview on Page 71 to perform the desired task.

Establishing a Telnet Connection

♥♦

Password:

Comtrol DeviceMaster RTS Model ID: 5002111

SocketServer 9.35
Built: Fri May 09 09:48:40 CST 2014
IP Addr: 192.168.11.23, Mask: 255.255.0.0, Gateway: 192.168.0.254

MAC Addr: 00:c0:4e:07:ff:fc

dm> reset

*********************************************
**
** Comtrol DeviceMaster Bootloader Version 3.36
** RedBoot(tm) environment - built 07:24:15, Jan 8 2014
** Platform: Comtrol DeviceMaster (ARM 7TDMI)
** Portions Copyright (C) 2000. Red Hat, Inc.
** Portions Copyright (C) 2001-2013 Comtrol Corp.
*********************************************

RAM: 0x00000000-0x007c0000 (0x00000000 - 0x07b00000 available)
FLASH: 0x05000000 - 0x053fffff, 64 x 0x10000 blocks
RedBoot> dis
Loading disabled
RedBoot> _

Use the following procedure to telnet to the DeviceMaster UP.

1. Open a telnet session, enter the DeviceMaster UP IP address.

If using Windows, you can use PortVision DX, see Accessing RedBoot

Commands in Telnet/SSH Sessions (PortVision DX) on Page 62.

2. Press the Enter key if you did not program a password or type the password
and press Enter.

Note: The DeviceMaster UP does not come pre-programmed with a password.

3. Type reset, and close the session.

4. Open a new telnet session, enter the DeviceMaster UP IP address, and the
password.

5. Type dis to disable the Bootloader.

RedBoot Procedures

6. Verify that the system responds with a Loading disabled message.

Hardware Installation and Configuration Guide: 2000451 Rev. J RedBoot Procedures - 67

RedBoot Procedures

RedBoot>dis
Loading disabled
RedBoot> ip

IP: 192.168.250.250
Mask: 255.255.0.0
Gateway: 192.168.50.1
RedBoot>

Default Network
Settings

IP address:

192.168.250.250

Subnet mask:

255.255.0.0

Gateway address:

192.168.250.1

RedBoot>dis
Loading disabled
RedBoot> ip

192.168.11.152 255.255.0.0 192.168.0.254

RedBoot>
IP: 192.168.11.152
Mask: 255.255.00
Gateway: 192.168.0.254
RedBoot> reset
.. Resetting

Determining the Network Settings

If you are not sure what the network information is on a DeviceMaster UP, you
can perform the following procedure.

1. Establish communications with the DeviceMaster UP using the serial (Page

66) or telnet (Page 67) method.

2. At the RedBoot prompt, type ip.

The IP address, subnet mask, and IP gateway values will display.

Note: Optionally, you can install PortVision DX on a Windows system on the

network and see the IP information in the Device List pane.

Configuring the Network Settings

Use the following procedure to program the IP address using RedBoot.

1. Establish communications with the DeviceMaster UP using the serial (Page

66) or telnet (Page 67) method.

2. Enter ip [addr mask gateway] and press the Enter key to configure the IP
address. Where:

addr = IP address you want to use
mask = matches you network subnet mask
gateway = assigned by your network administrator

Make sure that each value is separated by a space.

3. Verify that RedBoot responds with your configured network information or
reissue the command.

4. Type reset to reset the DeviceMaster UP, if you do not have any other related
RedBoot tasks.

68 - RedBoot Procedures Hardware Installation and Configuration Guide: 2000451 Rev. J

Changing the Bootloader Timeout

RedBoot> dis
Loading disabled
RedBoot> timeout
Timeout 15 seconds
RedBoot> timeout 45
timeout 45 seconds
RedBoot>_

RedBoot> ver
*********************************************
**
** Comtrol DeviceMaster Bootloader Version 3.23
** RedBoot(tm) environment - built 14:59:20, Oct 13 2011
** Platform: Comtrol DeviceMaster (ARM 7TDMI)
** Portions Copyright (C) 2000. Red Hat, Inc.
** Portions Copyright (C) 2001-2008 Comtrol Corp.
*********************************************

FLASH: 64 blocks of 65536 bytes each
FLASH: 4194304 bytes (0x05000000 - 0x05400000)
RAM: 8126464 bytes (0x00000000 - 0x007c0000)
RedBoot>

Use the following procedure to change the Bootloader timeout value.

1. Establish communications with the DeviceMaster UP using the serial (Page

66) or telnet (Page 67) method.

2. At the RedBoot prompt, type timeout.

RedBoot responds with the current Bootloader timeout value.

3. Type timeout and a value to change the timeout value. For example, timeout 45
to change the Bootloader timeout to 45 seconds.

Determining the Bootloader Version

RedBoot Procedures

Use the following procedure to determine what Bootloader version is loaded in the
DeviceMaster UP.

1. Establish communications with the DeviceMaster UP using the serial (Page

66) or telnet (Page 67) method.

2. At the RedBoot prompt, type version.

The Bootloader information displays.

3. Type reset to reset the DeviceMaster UP, if you do not have any other related
RedBoot tasks.

Note: Optionally, you can install PortVision DX on a Windows system on the

network and see the Bootloader version in the Device List pane. Reboot the
DeviceMaster UP, right-click the DeviceMaster UP and click Refresh Device
until the Bootloader version displays. The Bootloader version is only
displayed for a few moments.

Hardware Installation and Configuration Guide: 2000451 Rev. J RedBoot Procedures - 69

RedBoot Procedures

RedBoot> dis
Loading disabled
RedBoot> reset

Password:
*********************************************
**
** Comtrol DeviceMaster Bootloader Version 3.23
** RedBoot(tm) environment - built 14:59:20, Oct 13 2011
** Platform: Comtrol DeviceMaster (ARM 7TDMI)
** Portions Copyright (C) 2000. Red Hat, Inc.
** Portions Copyright (C) 2001-2008 Comtrol Corp.
*********************************************

FLASH: 64 blocks of 65536 bytes each
FLASH: 4194304 bytes (0x05000000 - 0x05400000)
RAM: 8126464 bytes (0x00000000 - 0x007c0000)
RedBoot> dis

Loading disabled
RedBoot> password dev1357
Password ‘dev1357’
RedBoot

>

Resetting the DeviceMaster UP

When you have completed your tasks in RedBoot, you must enter a reset command
at the RedBoot> prompt for the DeviceMaster UP to begin operation.

Note: The LEDs on the DeviceMaster UP will go through the power up sequence.

The DeviceMaster UP has completed its reset cycle when the Status LED is
lit and it stops flashing.

Configuring Passwords

This section discusses how to configure a password for the web and telnet server.

Use the following procedure to establish the DeviceMaster UP password for the
Web and telnet server. Establishing a password prevents unauthorized changes to
the DeviceMaster UP configuration.

1. Establish communications with the DeviceMaster UP using the serial (Page

66) or telnet method (Page 67).

2. Type password [your_password] and press Enter.

Note: If you forget your password, you can reprogram the password using the

serial method which bypasses the password.

Note: The Bootloader version on your DeviceMaster UP may be different than

70 - RedBoot Procedures Hardware Installation and Configuration Guide: 2000451 Rev. J

See the auth command in the RedBoot Command Overview on Page 71, if you want
to set up Web browser authentication.

the version displayed in this graphic.

RedBoot Command Overview

The following table is an overview of RedBoot commands available. After
accessing RedBoot, you can review the list of commands online by entering help
and pressing the Enter key.

For more detailed information, see the eCos Reference Manual that is located on
the Comtrol Software and Documentation CD or you can download it from:

ftp.comtrol.com/dev_mstr/UP/software/redboot/user_guide.

auth
{noaccess, none, basic, md5,

invalid}

boardrev† Displays the board revision.

cache [ON | OFF] Manages machine caches.

channel [-1|<channel number>] Displays or switches the console channel.

chassis Displays chassis information.

cksum -b <location> -l <length>

disable Disables automatic load of the default application.

dump -b <location> [-l <length>]
[-s] [-1|2|4]

fis {cmds}

flash Shows flash information.

go [-w <timeout>] [-c] [-n]
[entry]

help <topic> Displays available RedBoot commands.

history Displays command history.

ip [addr mask gateway] Displays or sets the IP address configuration.

load [-r] [-v] [-h <host>]
[-p <TCP port>]
[-m <varies>]
[-c <channel_number>]
[-b <base_address>]
<file_name>

loop 232|422|int port-number

mac† Displays ethernet MAC address.

mcmp -s <location>

-d <location> -l <length>
[-1|-2|-4]

RedBoot Procedures

ftp://

RedBoot Commands

Sets or displays web authentication. The default is set to none,
which means that there is no authentication required to access the
web server.

To deny access to the web server, click noaccess or invalid. If access is
attempted, a message appears to notify the user that access is
denied.

To configure the web server to request an un-encrypted password,
click basic. To configure the web server to request an encrypted
password, click md5. (Some browsers do not support the md5
command.)

Computes a 32-bit checksum [POSIX algorithm] for a range of
memory.

Displays (hex dump) of a range of memory.

Manages flash images. See Chapter 2 of the eCos Reference Manual
for {cmds} information.

Executes code at a location.

Loads a file from TFTP server or XModem.

Runs loopback test on port. The DeviceMaster Serial Hub does not
support this command.

Compares two blocks of memory.

Hardware Installation and Configuration Guide: 2000451 Rev. J RedBoot Procedures - 71

RedBoot Procedures

mcopy -s <location>

-d <location> -l <length>
[-1|-2|-4]

mfill -b <location> -l <length>

-p <pattern> [-1|-2|-4]

model† Shows model number.

password {password} Sets or deletes the password.

ping [-v] [-n <count>]
[-l <length>] [-t <timeout>]
[-r <rate>]
[-i <IP_addr>] -h <IP_addr>

reset Resets the DeviceMaster UP.

secureconf [disable|enable] Sets or displays secure config enable.

securedata [disable|enable] Sets or displays secure data enable.

sernum [prefix] [serial_number]
sernum [serial_number]†

? Displays short help.

snmp [disable|enable] Sets or displays SNMP enable.

summary

telnet [disable | enable} Sets or displays telnet server enable. Disables telnet.

teltimeout [seconds] Shows or sets telnet time-out.

terse Terse command response mode.

t485 port #1 port #2

timeout {seconds} Displays or sets Bootloader time-out value.

version Displays RedBoot version information.

x -b <location> [-l <length>] [-s]
[-1|2|4]

† Read-only items that you cannot change in Redboot.

RedBoot Commands (Continued)

Copies memory from one address to another.

Fills a block of memory with a pattern.

Network connectivity test.

Displays device serial number (if available).

Displays a summary that includes the bootloader version, network
address information, MAC address, and security settings.

Runs port-to-port RS-485 test. This is not available on the
DeviceMaster Serial Hub. Port numbering is Port 0 through 15 and
you must connect a straight-through cable such as Ethernet patch
cord.

Displays (hex dump) a range of memory.

72 - RedBoot Procedures Hardware Installation and Configuration Guide: 2000451 Rev. J

Hardware Specifications

Locating DeviceMaster UP Specifications

Specifications can be found on the Comtrol web site at the following addresses.

Product Port s

DeviceMaster UP VDC 1 DB9/1E

DeviceMaster UP VDC
Embedded

DeviceMaster UP VDC
Modbus/TCP

DeviceMaster UP 2 DB9/1E

DeviceMaster UP
Modbus/TCP

DeviceMaster UP 2 DB9/2E

DeviceMaster UP
Modbus/TCP

DeviceMaster UP 2 Screw Terminals/1E

DeviceMaster UP
Modbus/TCP

DeviceMaster UP 2 Screw Terminals/2E

Connector/Number

of Ethernet Ports

1 DB9/1E

1 DB9/1E

2 DB9/1E

2 DB9/2E

2 Screw Terminals/1E

Specification

Web Page

DeviceMaster UP
Modbus/TCP

DeviceMaster UP 4 DB9/2E

DeviceMaster UP
Modbus/TCP

Hardware Installation and Configuration Guide: 2000451 Rev. J Hardware Specifications - 73

2 Screw Terminals/2E

4 DB9/2E

Hardware Specifications

Earth Gnd

Return

Positive

5-30VDC

+

-

Wire gauge :

AWG 12-22

Screw Terminal Connector

Signal
Ground†

Chassis
Ground†

Positive†

Return†

External Power Supply Specifications

This subsection discusses information that you may need if you wish to use your
own external power supplies.

• 1-Port on Page 74

• 2-Port (Serial Terminals) on Page 74

• 2-Port (DB9) on Page 75

• 4-Port on Page 75

1-Port This table provides specifications for the power

supply shipped with the DeviceMaster UP 1­port.

Comtrol Power Supply: 1-Port 5-30VDC

2-Port (Serial Terminals)

Input line frequency
Input line voltage
Output voltage
Output current

43-63 Hz
90-260 VAC
24VDC
500 mA @ 24VDC

This table provides the specifications, if you
intend on using your own power supply.

External Power Supply: 1-Port 5-30VDC

Output voltage†
Current†
Power

5-30VDC
100 mA (Min) @ 24VDC

2.5 W

† Any power supply that meets current consumption, voltage,

power, and connector pinouts requirements can be used.

This table provides the specifications to purchase a power supply for a
DeviceMaster UP 2-port 1E/2E model with serial terminal connectors.

External Power Supply: 2-Port

(Serial Terminal Connectors) 5-30VDC

Output voltage†
Current†
Power

5-30VDC
100 mA (Min) @ 24VDC

2.5 W

† Any power supply that meets current consumption, voltage,

power, and connector pinouts requirements can be used.

74 - Hardware Specifications Hardware Installation and Configuration Guide: 2000451 Rev. J

Hardware Specifications

Signal
Ground†

Chassis
Ground†

Positive†

Return†

+VDC

V Return - GND

Shield GND

Housing Molex P/N:
39-01-4030
Pins Molex P/N:
44485-1211

2-Port (DB9) This table provides the specifications to purchase a power supply for a

DeviceMaster UP 2-port 1E/2E model with serial terminal connectors.

External Power Supply: 2-Port

(Serial Terminal Connectors) 6-30VDC

Output voltage†
Current†
Power

6-30VDC
100 mA (Min) @ 24VDC

2.5 W

† Any power supply that meets current consumption, voltage,

power, and connector pinouts requirements can be used.

4-Port This table provides the specifications for the

power supply shipped with the DeviceMaster UP
4-port.

Comtrol Power Supply: 4-Port

Input line frequency
Input line voltage
Output voltage
Output current

47 - 63 Hz
90 - 260 VAC
24VDC
500 mA @ 24VDC

Hardware Installation and Configuration Guide: 2000451 Rev. J Hardware Specifications - 75

This table provides the specifications, if you intend on using your own power
supply.

External Power Supply: 4-Port

Output voltage†
Current†
Power

9-30VDC
200 mA (Min) @ 24VDC

4.8 W

† Any power supply that meets current consumption, voltage,

power, and connector pinouts requirements can be used.

Hardware Specifications

DeviceMaster UP Product Pictures

This subsections provides you with detailed pictures of the different DeviceMaster
UP models:

• 1-Port (DB9) on Page 76

• 1-Port Embedded on Page 77

• 2-Port (Single Ethernet Port) with Serial Terminals on Page 77

• 2-Port (Dual Ethernet Ports) with Serial Terminals on Page 78

• 2-Port (Single Ethernet Port) DB9 on Page 78

• 2-Port (Dual Ethernet Ports) DB9 on Page 79

• 4-Port (DB9) on Page 79

1-Port (DB9) This illustrates the DeviceMaster UP 1-Port.

See DeviceMaster UP LEDs on Page 84 for information about the LEDs.

76 - Hardware Specifications Hardware Installation and Configuration Guide: 2000451 Rev. J

Hardware Specifications

1-Port Embedded This illustrates the DeviceMaster UP 1-port Embedded system that uses a 5-

30VDC power supply. See

1-Port on Page 74 so that you can provide a power

supply for the DeviceMaster UP. See DeviceMaster UP LEDs on Page 84 for
information about the LEDs.

2-Port (Single Ethernet Port) with Serial Terminals

The DeviceMaster UP 2-port 1E with serial terminals uses a 5-30VDC power
supply. See 2-Port (Serial Terminals) on Page 74 for information about the power
supply. See DeviceMaster UP LEDs on Page 84 for information about the LEDs.

Hardware Installation and Configuration Guide: 2000451 Rev. J Hardware Specifications - 77

Hardware Specifications

2-Port (Dual Ethernet Ports) with Serial Terminals

2-Port (Single Ethernet Port) DB9

The DeviceMaster UP 2-port 2E with serial terminals uses a 5-30VDC power
supply. See

2-Port (Serial Terminals) on Page 74 for information about the power

supply. See DeviceMaster UP LEDs on Page 84 for information about the LEDs.

The DeviceMaster UP 2-port 1E DB9 uses a 5-30VDC power supply. See 2-Port

(DB9) on Page 75 for information about the power supply. See DeviceMaster UP
LEDs on Page 84 for information about the LEDs.

78 - Hardware Specifications Hardware Installation and Configuration Guide: 2000451 Rev. J

Hardware Specifications

2-Port (Dual Ethernet Ports) DB9

The DeviceMaster UP 2-port 2E DB9 uses a 5-30VDC power supply. See 2-Port

(DB9) on Page 75 for information about the power supply. See DeviceMaster UP
LEDs on Page 84 for information about the LEDs.

4-Port (DB9) The PWR LED for the DeviceMaster UP 4 with DB9 ports is on the other side of

the unit. See

DeviceMaster UP LEDs on Page 84 for information about the LEDs.

Hardware Installation and Configuration Guide: 2000451 Rev. J Hardware Specifications - 79

Hardware Specifications

Warning

Notices

Radio Frequency Interference (RFI) (FCC 15.105)

Labeling
Requirements (FCC

15.19)

Modifications (FCC

15.21)

This equipment has been tested and found to comply with the limits for Class A
digital devices pursuant to Part 15 of the FCC Rules.

This equipment generates, uses, and can radiate radio frequency energy, and if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try and
correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with part 15 of FCC rules. Operation is subject to the
following two conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that
may cause undesired operation.

Changes or modifications to this equipment not expressly approved by Comtrol
Corporation may void the user's authority to operate this equipment.

Serial Cables (FCC

15.27)

Underwriters Laboratory

Important Safety Information

This equipment is certified for Class A operation when used with unshielded
cables on models with the RJ45 connectors and with shielded cables on all models
with DB9 connectors.

This equipment is Underwriters Laboratory “UL” listed.

To avoid contact with electrical current:

• Never install electrical wiring during an electrical storm.

• Never install the power plug in wet locations.

• Use a screwdriver and other tools with insulated handles.

80 - Hardware Specifications Hardware Installation and Configuration Guide: 2000451 Rev. J

Troubleshooting and Technical Support

This section contains troubleshooting information for your DeviceMaster UP. You
may want to review the following subsections before calling Technical Support
because they will request that you perform many of the procedures or verifications
before they will be able to help you diagnose a problem.

• Troubleshooting Checklist

• General Troubleshooting

• Daisy-Chaining DeviceMaster UP

• DeviceMaster UP LEDs

If you cannot diagnose the problem, you can contact Technical Support

Troubleshooting Checklist

The following checklist may help you diagnose your problem:

• Verify that you are using the correct types of cables on the correct connectors
and that all cables are connected securely.

on Page 81

on Page 82

2E/4-Port Units on Page 83

on Page 84

on Page 86.

Note:Most customer problems reported to Comtrol Technical Support

are eventually traced to cabling or network problems.

Model Connected to

1-Port Ethernet hub or NIC Standard 10/100 ETHERNET

1-Port Embedded Ethernet hub or NIC Standard

2-Port - 1E (Single
Ethernet Port)

2-Port - 2E (Dual
Ethernet Ports)

4-Port

• Verify that the network IP address, subnet mask, and gateway is correct and
appropriate for the network. Make sure that the IP address programmed into
the DeviceMaster UP matches the unique reserved IP configured address
assigned by the system administrator.

- If IP addressing is being used, the system should be able to ping the

DeviceMaster UP.

- If using DHCP, the host system needs to provide the subnet mask and

gateway.

• Verify that the Ethernet hub and any other network devices between the
system and the DeviceMaster UP are powered up and operating.

Ethernet hub or NIC Standard 10/100

Ethernet hub or NIC Standard 10/100 - E1/E2

NIC Standard DOWN

Ethernet hub Standard UP

Ethernet

Cable

Connector Name

RJ45 port (not
labeled)

Hardware Installation and Configuration Guide: 2000451 Rev. J Troubleshooting and Technical Support - 81

Troubleshooting and Technical Support

• Reboot the system, then reset the power on the DeviceMaster UP and watch
the PWR or Status (Page 84) light activity.

PWR or Status LED Description

5 sec. off, 3 flashes, 5 sec. off, 3 flashes... RedBoot

5 sec. off, 4 flashes, 5 sec. off, 4 flashes... SREC load failure.

• If you have a spare DeviceMaster UP, try replacing the device.

General Troubleshooting

This table illustrates some general troubleshooting tips.

Note: Make sure that you have reviewed the Troubleshooting Checklist

General Condition Explanation/Action

PWR or Status LED
flashing

PWR or Status LED not
lit

Cannot ping the device
through Ethernet hub

Cannot ping or connect
to the DeviceMaster UP

DeviceMaster UP
continuously reboots
when connected to some
Ethernet switches or
routers

™ checksum failure.

on Page 81.

Indicates that boot program has not downloaded to the
unit.

1. Reboot the system.

2. Make sure that you have downloaded the most
current firmware for your protocol

Note: If the PWR or Status LED is still flashing,

contact Technical Support.

Indicates that power has not been applied or there is a
hardware failure. Contact Technical Support.

Isolate the DeviceMaster UP from the network.
Connect the device directly to the NIC in the host
system.

The default DeviceMaster UP IP address is often not
accessible due to the subnet masking from another
network unless 192.168 is used in the network.

In most cases, it will be necessary to program in an
address that conforms to your network.

Invalid IP information may also cause the switch or
router to check for a gateway address. Lack of a
gateway address is a common cause.

.

82 - Troubleshooting and Technical Support Hardware Installation and Configuration Guide: 2000451 Rev. J

Daisy-Chaining DeviceMaster UP 2E/4-Port Units

The DeviceMaster UP 2E/4-port models with external power supplies follow the
IEEE specifications for standard Ethernet 10/100BASE-TX topologies.

When using the UP and DOWN ports, the DeviceMaster UP 2E/4 is classified as a
switch. When using the UP port only, it is a simple end node device.

The maximum number of daisy-chained DeviceMaster UP 2E/4 units, and the
maximum distance between units is based on the Ethernet standards and will be
determined by your own environment and the conformity of your network to these
standards.

Comtrol has tested with seven DeviceMaster UP 2E/4 units daisy-chained
together using 10 foot CAT5 cables, but this is not the theoretical limit. You may
experience a performance hit on the devices at the end of the chain, so it is
recommended that you overload and test for performance in your environment.
The OS and the application may also limit the total number of ports that may be
installed.

Following are some quick guidelines and URLs of additional information. Note
that standards and URLs do occasionally change.

• Ethernet 10BASE-T Rules

- The maximum number of repeater hops is four.

- You can use Category 3 or 5 twisted-pair 10BASE-T cables.

- The maximum length of each cable is 100m (328ft).

Note: Category 3 or 5 twisted pair cables look the same as telephone cables

but they are not the same. The network will not work if telephone
cables are used to connect the equipment.

• Fast Ethernet 100BASE-TX rules

- The maximum number of repeater hops is two (for a Class II hub). A Class
II hub can be connected directly to one other Class II Fast Ethernet hub. A
Class I hub cannot be connected directly to another Fast Ethernet hub.

- You must use Category 5 twisted-pair 100BASE-TX cables.

- The maximum length of each twisted-pair cable is 100m (328ft).

- The total length of twisted-pair cabling (across directly connected hubs)
must not exceed 205m (672ft).

Note: Category 5 twisted pair cables look the same as telephone cables but

they are not the same. The network will not work if telephone cables
are used to connect the equipment.

• IEEE 802.3 specification: A network using repeaters between communicating
stations (PCs) is subject to the 5-4-3 rule of repeater placement on the
network:

- Five segments connected on the network.

- Four repeaters.

- Three segments of the 5 segments can have stations connected. The other

two segments must be inter-repeater link segments with no stations
connected.

Additional information may be found at http://compnetworking.about.com/

cs/ethernet1/ or by searching the web.

Troubleshooting and Technical Support

Hardware Installation and Configuration Guide: 2000451 Rev. J Troubleshooting and Technical Support - 83

Troubleshooting and Technical Support

DeviceMaster UP LEDs

The DeviceMaster UP has network and port LEDs to indicate status. This
subsection discusses:

• TX/RX LEDs

• Network and Device LEDs on Page 84

TX/RX LEDs This subsection discusses RX and TX LEDs on the DeviceMaster UP 4-port.

Note: The DeviceMaster UP 1-port and 2-port models do not have TX/RX LEDs.

The RX (yellow) and TX (green) LEDs function accordingly when the cable is
attached properly to a serial device.

• After power cycling the DeviceMaster UP, the RX/TX LEDs are off.

• The LEDs do not function as described until the port has been opened by an
application.

• If the port is configured for RS-232/422 mode:

- RX LEDs (yellow) are lit

- TX LEDs (green) are lit when as the data exits the port

• If the port is configured for RS-485 mode:

- RX LEDs (yellow) are lit while receiving

- TX LEDs (green) are lit during active data transmission

Network and Device LEDs

Ports Model Network LEDs

1

The LEDs indicate that the default DeviceMaster UP application is running. If
you have loaded PortVision DX, you can check the DeviceMaster UP status on­line.

•The Status LED on the front of the unit is lit, which indicates that

it has power and has completed the boot cycle.

Note: The Status LED flashes while booting and it takes

approximately 15 seconds for the bootloader to complete
the cycle. When the Bootloader completes the cycle, the

DeviceMaster

UP

LED has a solid, steady light that blinks approximately
every 10 seconds.

•The red Link Act LED is lit, which indicates a working Ethernet

connection.

• If the red Duplex LED is lit, it indicates full-duplex activity.

• If the red 100 LED is lit, it indicates a working 100 MB Ethernet

connection (100 MB network, only).

84 - Troubleshooting and Technical Support Hardware Installation and Configuration Guide: 2000451 Rev. J

Troubleshooting and Technical Support

Ports Model Network LEDs

The LEDs are located between the RJ45 connector and the power
terminal block.

• The amber Status LED (D1) on the adapter is lit, which indicates

that it has power and has completed the boot cycle.

Note: The Status LED flashes while booting and it takes

DeviceMaster

1

Embedded

UP

approximately 15 seconds for the bootloader to complete
the cycle. When the Bootloader completes the cycle, the
LED has a solid, steady light that blinks approximately
every 10 seconds.

•The red Link Act LED (D2) is lit, which indicates a working

Ethernet connection.

•If the red Duplex LED (D3) is lit, it indicates full-duplex activity.

•If the red 100 LED (D4) is lit, it indicates a working 100 MB

Ethernet connection (100 MB network, only).

•The STATUS LED on the device is lit, indicating you have power

and it has completed the boot cycle.

Note: The STATUS LED flashes while booting and it takes

approximately 15 seconds for the Bootloader to complete

DeviceMaster

2

UP

the cycle. When the Bootloader completes the cycle, the
LED has a solid, steady light that blinks approximately
every 10 seconds.

•If the LINK (green) LED is lit, it indicates a working Ethernet

connection.

•If the ACT (yellow) LED flashes, it indicates network activity.

•The PWR LED on the front of the unit is lit, which indicates it

has power and has completed the boot cycle.

Note: The PWR LED flashes while booting and it takes

approximately 15 seconds for the bootloader to complete

DeviceMaster

4

UP†

the cycle. When the Bootloader completes the cycle, the
LED has a solid, steady light that blinks approximately
every 10 seconds.

•The red LNK/ACT LED is lit, which indicates a working

Ethernet connection.

• If the red 100 LED is lit, it indicates a working 100 MB Ethernet

connection (100 MB network, only).

† Externalpowersupply.

Hardware Installation and Configuration Guide: 2000451 Rev. J Troubleshooting and Technical Support - 85

Troubleshooting and Technical Support

Technical Support

It contains troubleshooting procedures that you should perform before contacting
Technical Support since they will request that you perform, some or all of the
procedures before they will be able to help you diagnose your problem. If you need
technical support use one of the following methods.

Downloads ftp://ftp.comtrol.com/html/up_main.htm

Web site http://www.comtrol.com

Phone [phone]

Comtrol Contact Information

86 - Troubleshooting and Technical Support Hardware Installation and Configuration Guide: 2000451 Rev. J