Hardware User Guide
Trademark Notices
Comtrol, DeviceMaster, and PortVision are registered trademarks of Comtrol Corporation.
Ethernet is a registered trademark of Digital Equipment Corporation, Intel, and Xerox Corporation.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other
countries.
Modbus is a registered trademark of Schneider Electric.
PLC is a registered trademark of Allen-Bradley Company, Inc.
RedBoot is a trademark of Red Hat, Inc.
Portions of SocketServer are copyrighted by GoAhead Software, Inc. Copyright © 2001. GoAhead Software,
Inc. All Rights Reserved.
Other product names mentioned herein may be trademarks and/or registered trademarks of their respective
owners.
Se
cond Edition, July 18, 2014
Copyright © 2005 - 2014. Comtrol Corporation.
All Rights Reserved.
Comtrol Corporation makes no representations or warranties with regard to the contents of this document or
to the suitability of the Comtrol product for any particular purpose. Specifications subject to change without
notice. Some software or features may not be available at the time of publication. Contact your reseller for
current product information.
Document Number: 2000596 Rev B
Table of Contents
Getting Started .......................................................................................................................5
Quick Start ...................................................................................................................................................... 5
Locating Software and Documentation ................................................................................................... 6
Hardware Installation...........................................................................................................9
Configuring the DeviceMaster UP ...................................................................................11
PortVision DX Overview ............................................................................................................................ 11
PortVision DX Requirements.................................................................................................................... 12
Installing PortVision DX............................................................................................................................ 12
Configuring the Network Settings .......................................................................................................... 16
Checking the Protocol Firmware Version ............................................................................................. 19
Uploading Protocol-Specific Firmware on the DeviceMaster UP ................................................... 20
Customizing PortVision DX ...................................................................................................................... 22
Accessing DeviceMaster UP Documentation from PortVision DX .................................................. 23
How to Download Documentation ........................................................................................................... 23
How to Open Previously Downloaded Documents .................................................................................. 24
Connecting Serial Devices .................................................................................................25
RJ45 Null-Modem Cables (RS-232) .......................................................................................................... 26
RJ45 Null-Modem Cables (RS-422) .......................................................................................................... 26
RJ45 Straight-Through Cables (RS-232/485) ......................................................................................... 26
RJ45 Loopback Plugs.................................................................................................................................. 27
RJ45 RS-485 Test Cable .............................................................................................................................. 27
Connecting RJ45 Devices .......................................................................................................................... 27
Managing the DeviceMaster UP .......................................................................................29
Rebooting the DeviceMaster UP .............................................................................................................. 29
Uploading Firmware to Multiple DeviceMaster UPs .......................................................................... 30
Configuring Multiple DeviceMaster UPs Network Addresses.......................................................... 31
Adding a New Device in PortVision DX ................................................................................................. 31
Remote Using the IP Address .................................................................................................................. 31
Local Using the IP Address or MAC Address ......................................................................................... 32
Using Configuration Files ......................................................................................................................... 33
Saving a Configuration File ..................................................................................................................... 33
Loading a Configuration File ................................................................................................................... 34
.Managing Bootloader ................................................................................................................................ 35
Checking the Bootloader Version............................................................................................................. 35
Uploading Bootloader ............................................................................................................................... 35
Accessing RedBoot Commands in Telnet/SSH Sessions (PortVision DX) ...................................... 37
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Table of Contents - 3
Table of Contents
RedBoot Procedures............................................................................................................41
Accessing RedBoot Overview ................................................................................................................... 41
Establishing a Serial Connection ............................................................................................................ 42
Establishing a Telnet Connection............................................................................................................ 43
Determining the Network Settings ......................................................................................................... 44
Configuring the Network Settings .......................................................................................................... 44
Changing the Bootloader Timeout .......................................................................................................... 45
Determining the Bootloader Version...................................................................................................... 45
Resetting the DeviceMaster UP ............................................................................................................... 46
Configuring Passwords .............................................................................................................................. 46
RedBoot Command Overview................................................................................................................... 47
Hardware Specifications ....................................................................................................49
Locating DeviceMaster UP Specifications ............................................................................................ 49
External Power Supply Specifications................................................................................................... 49
Notices............................................................................................................................................................ 50
Radio Frequency Interference (RFI) (FCC 15.105).................................................................................50
Labeling Requirements (FCC 15.19) ....................................................................................................... 50
Modifications (FCC 15.21) ........................................................................................................................ 50
Serial Cables (FCC 15.27) ........................................................................................................................ 50
Underwriters Laboratory ......................................................................................................................... 50
Important Safety Information.................................................................................................................. 50
Troubleshooting and Technical Support........................................................................51
Troubleshooting Checklist ....................................................................................................................... 51
General Troubleshooting........................................................................................................................... 52
DeviceMaster UP LEDs .............................................................................................................................. 53
TX/RX LEDs.............................................................................................................................................. 53
Network and Device LEDs ....................................................................................................................... 53
Technical Support ....................................................................................................................................... 54
4 - Table of Contents
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Quick Start
Getting Started
This guide discusses initial DeviceMaster UP installation and hardware
configuration for the DeviceMaster UP with 16-ports.
This guide does not discuss configuring the port characteristics or protocol-specific
programming information. See Locating Software and Documentation
locate the firmware and the appropriate documentation for your environment.
Note: If you have a DeviceMaster UP with 1, 2, or 4-ports, use the DeviceMaster
UP Hardware Installation and Configuration Guide because the RJ45
connectors have different pin outs.
Installation and configuration follows these steps.
1. Connect the hardware (Page 15).
2. Install PortVision DX (Page 12).
3. Configure the DeviceMaster UP network settings (Page 16).
4. If necessary, install or update the firmware on the DeviceMaster UP for
protocol (Page 20).
5. Use Locating Software and Documentation
installation document for your protocol so that you can perform the following
procedures:
• Configure port characteristics using the Server Configuration web page
Program the PLCs.
•
6. Connect the serial device or devices (Page 91).
on Page 6 to locate the appropriate
on Page 6 to
your
.
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Getting Started - 5
Getting Started
Locating Software and Documentation
You can access the appropriate firmware assembly, PortVision DX, and the
DeviceMaster UP documentation from the CD shipped with the DeviceMaster UP
or you can download the latest files using the links in the appropriate table:
• Software and firmware, which is independent of the protocol loaded (below)
• Modbus Router Firmware and Documentation
DeviceMaster UP Software and Firmware FTP
PortVision DX is the application for Windows that you use
to configure network settings and upload the firmware for
your protocol.
Use PortVision DX to manage Comtrol Ethernet-attached
devices to:
on Page 7
PortVision DX
Bootloader
• Scan the network for attached de
•
View networked devices in real-time
vices
• Access product-specific network settings configurations
Assign IP addresses and network settings to one
•
m
ultiple devi
Upload the latest firmware or Bootlo
•
•
Save and load configuration fil
ces
ader
es
or
• Access DeviceMaster UP configuration web pages
Access Telnet/SSH session
•
•
Remotely reboot devi
Download technical documentat
•
•
Enable event logging to assist in monitoring
s
ces
ion
and
troubleshooting
• Create shortcuts to quickly access your fa
a
pplications
vorite
• Organize devices into folders and create multiple view
E
nter notes about a folder or device
Bootloader, the operating system that runs on the
DeviceMaster UP hardware during the power on phase,
which then starts the default application (either Modbus
Router or SocketServer).
SocketServer is the default application on DeviceMaster
UPs ordered without a protocol loaded.
s
6 - Getting Started
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
M
odbus Router Firmware and Documentation FTP
Firmware
Documentation
Getting Started
Modbus Router (.msi) contains the firmware and
supporting files. The firmware provides embedded
configuration web pages. You may need to update the
DeviceMaster UP with the latest version.
Depending on the model you purchased, the
DeviceMaster UP may or may not have the Modbus
Router firmware loaded.
Note: Models that have a protocol loaded on the
DeviceMaster UP are identified in PortVision DX
and the DeviceMaster UP is labeled accordingly.
• DeviceMaster UP 16-Port Hardware Installation a
Co
nfiguration Guide (this guide) contains hardwa
installation, PortVision DX installation, and
firmware updating procedures.
• Modbus Router User Guide co
protocol-specific informat
UP and
configuration procedures.
ntains detailed
ion about th
e DeviceMaster
nd
re
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Getting Started - 7
Getting Started
8 - Getting Started
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Hardware Installation
Caution
Use the following procedure to install the DeviceMaster UP 16-port with an
external power supply.
1. Place the DeviceMaster UP on a stable surface.
Note: Do not connect
2. Connect the DeviceMaster UP to the
host
Do not connect RS-422/485 devices until the ap
type has been configured. The default port setting is RS-232.
3. Apply power to the DeviceMaster UP by conn
the DeviceMaster UP, the power cord to the power adapter, and plugging the
power cord into a power source. See
Page 49 if you want to provide your own power supply.
4. Verify that the STA
connection for the DeviceMaster UP is functioning properly.
Note: The RX/TX LEDs cycle during a reboot.
• STAT (Status LED) -
• Ethernet LEDs - The green LED indicates that
5. Go to
configure the
address, see Initial Configuration on Page 35.
PC using either port labeled 10/100 using a standard Ethernet cable.
dicates the DeviceMaster LT has power and it has completed the boot
in
cycle.
The STAT LED fl
for the Bootloader to complete the cycle. When the Bootloader completes
the cycle, the LED has a solid, steady light that blinks approximately every
10 seconds.
and the yellow LED indicates activity.
Initial Configuration on Page 35 for default network settings and how to
DeviceMaster UP for use.
multiple units until you have changed the default IP
same Ethernet network segment as the
propriate port interface
ecting the AC power adapter to
External Power Supply Specifications on
T LED has completed the boot cycle and network
If the Status LED on the DeviceMaster LT is lit, it
ashes while booting and it takes approximately 15 seconds
a link has been established
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Hardware Installation - 9
Hardware Installation
10 - Hardware Installation
DeviceMaster UP 16-Port Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP
The DeviceMaster UP platform includes PortVision DX, which is the management
application that you use to manage all Comtrol Ethernet-attached devices.
Note: Existing installations: PortVision DX replaces PortVision Plus, you must
This section contains these topics:
• PortVision DX Overview
• PortVision DX Requirements on Page 12
• Installing PortVision DX
• Configuring the Network Settings
• Checking the Protocol Firmware Version
• Uploading Protocol-Specific Firmware on the DeviceMaster UP
• Customizing PortVision DX
• Accessing DeviceMaster UP Documentation from PortVision DX
Note: If PortVision DX is already installed, go directly to Configuring the Network
install PortVision DX v3.02 or higher to upload the latest firmware.
on Page 12
on Page 16
on Page 19
on Page 20
on Page 22
on Page 23
Settings on Page 16 to change the IP address on the DeviceMaster UP.
PortVision DX Overview
PortVision DX automatically detects Comtrol Ethernet-attached products
physically attached to the local network segment so that you can configure the
network address, upload firmware, and manage the following products:
• DeviceMaster family
- DeviceMaster PRO
- DeviceMaster RTS
- DeviceMaster Serial Hub
- DeviceMaster UP
- DeviceMaster 500
• DeviceMaster LT
•I
• RocketLinx switches
In addition to identifying Comtrol Ethernet-attached products, you can use
PortVision DX to display any third-party switch and hardware that may be
connected directly to those devices. All non-Comtrol products and unmanaged
RocketLinx switches are treated as non-intelligent devices and have limited
feature support. For example, you cannot configure or update firmware on a thirdparty switch.
-Link Master
O
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP - 11
Configuring the DeviceMaster UP
PortVision DX Requirements
Use PortVision DX to identify, configure, update, and manage the DeviceMaster
UP on the following Windows operating systems:
• Windows 8/8.1
• Windows Server 2012
•Windows 7
• Windows Server 2008
•Windows Vista
• Windows Server 2003
•Windows XP
PortVision DX requires that you connect the Comtrol Ethernet-attached product
to the same network segment as the Windows host system if you want to be able to
scan and locate it automatically during the configuration process.
Before installing PortVision DX, consider the following:
• Use PortVision DX to upload firmware and apply changes to a DeviceMa
that is on the same local network segment as the system on which
UP
PortVision DX is installed. You cannot apply changes through PortVision DX
to a DeviceMaster UP that is not on the same local network segment.
• Use PortVision DX to monitor any DeviceMaster UP on the network. The
iceMaster UP does not have to be on the same local network segment as
Dev
PortVision DX for monitoring purposes.
ster
Installing PortVision DX
During initial configuration, PortVision DX automatically detects and identifies
DeviceMaster UP units, if they are in the same network segment.
Use the Software and Documentation CD that came with the DeviceMaster UP to
check for the latest version of PortVision DX or use the link below to download the
latest version.
1. Locate PortVision DX using one of the following methods to download th
latest version:
• Software and Documentation CD: You ca
• FTP site subdirectory:
Note: Depending on your operating system, you may need to respond to a
2. Execute the PortVision_DX[version].msi file.
n use the CD menu system to
ch
eck the version on the CD against the latest released version.
ftp://ftp.comtrol.com/dev_mstr/portvision_dx
.
Security Warning to permit access.
e
12 - Configuring the DeviceMaster UP
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
3. Click Next on the Welcome screen.
Configuring the DeviceMaster UP
4. Click I accept the terms in the License Agreement and Next
Click Next or optionally, browse to a different location and then click Next
5.
.
.
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP - 13
Configuring the DeviceMaster UP
6. Click Next to configure the shortcuts.
7. Click Install
Depending on the operating system, you may need to click Ye s to the Do yo
8.
nt to allow the following program to install software on this computer?
wa
.
query.
u
14 - Configuring the DeviceMaster UP
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP
You can save time if you only scan for DeviceMaster
9. Click Launch PortVision DX and Finish in the last installation screen.
10. Depending on the operating system, you may need to click Ye s to the Do yo
nt to allow the following program to make changes to this computer? query.
wa
11. Select the Comtrol Ethernet-attached products that you want to
en click Scan.
th
locate and
u
Note: If the Comtrol Ethernet-attached product is not on the local segment
and it has been programmed with an IP address, it will be necessary to
manually add the Comtrol Ethernet-attached product to PortVision DX.
12. Go to Step 5 in the next section, Configuring the Network Settings, to program
DeviceMaster UP network settings.
the
If you need additional information about PortVision DX, refer to the Help system.
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP - 15
Configuring the DeviceMaster UP
Default Network Settings
IP address:
192.168.250.250
Subnet mask:
255.255.0.0
Gateway address:
192.168.250.1
Note: If you do not have any RocketLinx managed switches or IO-Link
Masters, it saves scanning time if you do not scan for them.
Configuring the Network Settings
Use the following procedure to change the default network settings on the
DeviceMaster UP for your network.
Note: Technical Support advises configuring one new DeviceMaster UP at a time
to avoid device driver configuration problems. If you want to configure
multiple DeviceMaster UPs using the Assign IP to Multiple Devices option, see
Configuring Multiple DeviceMaster UPs Network Addresses
The following procedure shows how to configure a single DeviceMaster UP
connected to the same network segment as the Windows system. If the
DeviceMaster UP is not on the same physical segment, you can add it manually
using Adding a New Device
1. If you have not done so, install PortVision DX (Installing PortVision DX
Page 12).
2. Start PortVision DX using the PortVision DX desktop shortcut or from the Start
button, click Programs > Comtrol > PortVision DX > PortVision DX.
3. Depending on your operating system, you may need to click Ye s to the Do
wa
nt to allow the following program to make changes to this computer? query.
4. Click Scan to locate the Comtrol Ethernet-attached products including the
DeviceMast
er UP on the network.
on Page 31.
in PortVision DX on Page 31.
on
you
16 - Configuring the DeviceMaster UP
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP
5. Highlight the DeviceMaster UP for which you want to program network
nformation and open the Properties screen using one of these methods.
i
• Double-click the DeviceMaster UP in the Device Tree or Device List pane.
• Right-click the DeviceMaster UP in the Device Tree or Device List pane and
click Properties in the popup menu
• Highlight the DeviceMaster UP in the Device Tree or Device List pane and
click the Properties button.
• Highlight the DeviceMaster UP, click the Manage menu an
Pr
operties.
d then
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP - 17
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