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UP 16-Port
User Manual
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Table of contents
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Comtrol UP 16-Port User Manual

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Hardware User Guide
Trademark Notices
Comtrol, DeviceMaster, and PortVision are registered trademarks of Comtrol Corporation. Ethernet is a registered trademark of Digital Equipment Corporation, Intel, and Xerox Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other
countries. Modbus is a registered trademark of Schneider Electric. PLC is a registered trademark of Allen-Bradley Company, Inc. RedBoot is a trademark of Red Hat, Inc. Portions of SocketServer are copyrighted by GoAhead Software, Inc. Copyright © 2001. GoAhead Software,
Inc. All Rights Reserved.
Other product names mentioned herein may be trademarks and/or registered trademarks of their respective owners.
Se
cond Edition, July 18, 2014
Copyright © 2005 - 2014. Comtrol Corporation. All Rights Reserved.
Comtrol Corporation makes no representations or warranties with regard to the contents of this document or to the suitability of the Comtrol product for any particular purpose. Specifications subject to change without notice. Some software or features may not be available at the time of publication. Contact your reseller for current product information.
Document Number: 2000596 Rev B

Table of Contents

Getting Started .......................................................................................................................5
Quick Start ...................................................................................................................................................... 5
Locating Software and Documentation ................................................................................................... 6
Hardware Installation...........................................................................................................9
Configuring the DeviceMaster UP ...................................................................................11
PortVision DX Overview ............................................................................................................................ 11
PortVision DX Requirements.................................................................................................................... 12
Installing PortVision DX............................................................................................................................ 12
Configuring the Network Settings .......................................................................................................... 16
Checking the Protocol Firmware Version ............................................................................................. 19
Uploading Protocol-Specific Firmware on the DeviceMaster UP ................................................... 20
Customizing PortVision DX ...................................................................................................................... 22
Accessing DeviceMaster UP Documentation from PortVision DX .................................................. 23
How to Download Documentation ........................................................................................................... 23
How to Open Previously Downloaded Documents .................................................................................. 24
Connecting Serial Devices .................................................................................................25
RJ45 Null-Modem Cables (RS-232) .......................................................................................................... 26
RJ45 Null-Modem Cables (RS-422) .......................................................................................................... 26
RJ45 Straight-Through Cables (RS-232/485) ......................................................................................... 26
RJ45 Loopback Plugs.................................................................................................................................. 27
RJ45 RS-485 Test Cable .............................................................................................................................. 27
Connecting RJ45 Devices .......................................................................................................................... 27
Managing the DeviceMaster UP .......................................................................................29
Rebooting the DeviceMaster UP .............................................................................................................. 29
Uploading Firmware to Multiple DeviceMaster UPs .......................................................................... 30
Configuring Multiple DeviceMaster UPs Network Addresses.......................................................... 31
Adding a New Device in PortVision DX ................................................................................................. 31
Remote Using the IP Address .................................................................................................................. 31
Local Using the IP Address or MAC Address ......................................................................................... 32
Using Configuration Files ......................................................................................................................... 33
Saving a Configuration File ..................................................................................................................... 33
Loading a Configuration File ................................................................................................................... 34
.Managing Bootloader ................................................................................................................................ 35
Checking the Bootloader Version............................................................................................................. 35
Uploading Bootloader ............................................................................................................................... 35
Accessing RedBoot Commands in Telnet/SSH Sessions (PortVision DX) ...................................... 37
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Table of Contents - 3
Table of Contents
RedBoot Procedures............................................................................................................41
Accessing RedBoot Overview ................................................................................................................... 41
Establishing a Serial Connection ............................................................................................................ 42
Establishing a Telnet Connection............................................................................................................ 43
Determining the Network Settings ......................................................................................................... 44
Configuring the Network Settings .......................................................................................................... 44
Changing the Bootloader Timeout .......................................................................................................... 45
Determining the Bootloader Version...................................................................................................... 45
Resetting the DeviceMaster UP ............................................................................................................... 46
Configuring Passwords .............................................................................................................................. 46
RedBoot Command Overview................................................................................................................... 47
Hardware Specifications ....................................................................................................49
Locating DeviceMaster UP Specifications ............................................................................................ 49
External Power Supply Specifications................................................................................................... 49
Notices............................................................................................................................................................ 50
Radio Frequency Interference (RFI) (FCC 15.105).................................................................................50
Labeling Requirements (FCC 15.19) ....................................................................................................... 50
Modifications (FCC 15.21) ........................................................................................................................ 50
Serial Cables (FCC 15.27) ........................................................................................................................ 50
Underwriters Laboratory ......................................................................................................................... 50
Important Safety Information.................................................................................................................. 50
Troubleshooting and Technical Support........................................................................51
Troubleshooting Checklist ....................................................................................................................... 51
General Troubleshooting........................................................................................................................... 52
DeviceMaster UP LEDs .............................................................................................................................. 53
TX/RX LEDs.............................................................................................................................................. 53
Network and Device LEDs ....................................................................................................................... 53
Technical Support ....................................................................................................................................... 54
4 - Table of Contents
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B

Quick Start

Getting Started

This guide discusses initial DeviceMaster UP installation and hardware configuration for the DeviceMaster UP with 16-ports.
This guide does not discuss configuring the port characteristics or protocol-specific programming information. See Locating Software and Documentation locate the firmware and the appropriate documentation for your environment.
Note: If you have a DeviceMaster UP with 1, 2, or 4-ports, use the DeviceMaster
UP Hardware Installation and Configuration Guide because the RJ45
connectors have different pin outs.
Installation and configuration follows these steps.
1. Connect the hardware (Page 15).
2. Install PortVision DX (Page 12).
3. Configure the DeviceMaster UP network settings (Page 16).
4. If necessary, install or update the firmware on the DeviceMaster UP for protocol (Page 20).
5. Use Locating Software and Documentation installation document for your protocol so that you can perform the following procedures:
• Configure port characteristics using the Server Configuration web page
Program the PLCs.
•
6. Connect the serial device or devices (Page 91).
on Page 6 to locate the appropriate
on Page 6 to
your
.
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Getting Started - 5
Getting Started

Locating Software and Documentation

You can access the appropriate firmware assembly, PortVision DX, and the DeviceMaster UP documentation from the CD shipped with the DeviceMaster UP or you can download the latest files using the links in the appropriate table:
• Software and firmware, which is independent of the protocol loaded (below)
• Modbus Router Firmware and Documentation
DeviceMaster UP Software and Firmware FTP
PortVision DX is the application for Windows that you use to configure network settings and upload the firmware for your protocol.
Use PortVision DX to manage Comtrol Ethernet-attached devices to:
on Page 7
PortVision DX
Bootloader
• Scan the network for attached de
•
View networked devices in real-time
vices
• Access product-specific network settings configurations
Assign IP addresses and network settings to one
• m
ultiple devi
Upload the latest firmware or Bootlo
•
•
Save and load configuration fil
ces
ader
es
or
• Access DeviceMaster UP configuration web pages
Access Telnet/SSH session
•
•
Remotely reboot devi
Download technical documentat
•
•
Enable event logging to assist in monitoring
s
ces
ion
and
troubleshooting
• Create shortcuts to quickly access your fa a
pplications
vorite
• Organize devices into folders and create multiple view
E
nter notes about a folder or device
Bootloader, the operating system that runs on the DeviceMaster UP hardware during the power on phase, which then starts the default application (either Modbus Router or SocketServer).
SocketServer is the default application on DeviceMaster UPs ordered without a protocol loaded.
s
6 - Getting Started
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
M
odbus Router Firmware and Documentation FTP
Firmware
Documentation
Getting Started
Modbus Router (.msi) contains the firmware and
supporting files. The firmware provides embedded configuration web pages. You may need to update the DeviceMaster UP with the latest version.
Depending on the model you purchased, the DeviceMaster UP may or may not have the Modbus Router firmware loaded.
Note: Models that have a protocol loaded on the
DeviceMaster UP are identified in PortVision DX and the DeviceMaster UP is labeled accordingly.
• DeviceMaster UP 16-Port Hardware Installation a Co
nfiguration Guide (this guide) contains hardwa
installation, PortVision DX installation, and firmware updating procedures.
• Modbus Router User Guide co protocol-specific informat UP and
configuration procedures.
ntains detailed
ion about th
e DeviceMaster
nd
re
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Getting Started - 7
Getting Started
8 - Getting Started
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B

Hardware Installation

Caution
Use the following procedure to install the DeviceMaster UP 16-port with an external power supply.
1. Place the DeviceMaster UP on a stable surface.
Note: Do not connect
2. Connect the DeviceMaster UP to the host
Do not connect RS-422/485 devices until the ap type has been configured. The default port setting is RS-232.
3. Apply power to the DeviceMaster UP by conn the DeviceMaster UP, the power cord to the power adapter, and plugging the power cord into a power source. See Page 49 if you want to provide your own power supply.
4. Verify that the STA connection for the DeviceMaster UP is functioning properly.
Note: The RX/TX LEDs cycle during a reboot.
• STAT (Status LED) -
• Ethernet LEDs - The green LED indicates that
5. Go to configure the
address, see Initial Configuration on Page 35.
PC using either port labeled 10/100 using a standard Ethernet cable.
dicates the DeviceMaster LT has power and it has completed the boot
in cycle.
The STAT LED fl for the Bootloader to complete the cycle. When the Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds.
and the yellow LED indicates activity.
Initial Configuration on Page 35 for default network settings and how to
DeviceMaster UP for use.
multiple units until you have changed the default IP
same Ethernet network segment as the
propriate port interface
ecting the AC power adapter to
External Power Supply Specifications on
T LED has completed the boot cycle and network
If the Status LED on the DeviceMaster LT is lit, it
ashes while booting and it takes approximately 15 seconds
a link has been established
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Hardware Installation - 9
Hardware Installation
10 - Hardware Installation
DeviceMaster UP 16-Port Hardware User Guide: 2000596 Rev. B

Configuring the DeviceMaster UP

The DeviceMaster UP platform includes PortVision DX, which is the management application that you use to manage all Comtrol Ethernet-attached devices.
Note: Existing installations: PortVision DX replaces PortVision Plus, you must
This section contains these topics:
• PortVision DX Overview
• PortVision DX Requirements on Page 12
• Installing PortVision DX
• Configuring the Network Settings
• Checking the Protocol Firmware Version
• Uploading Protocol-Specific Firmware on the DeviceMaster UP
• Customizing PortVision DX
• Accessing DeviceMaster UP Documentation from PortVision DX
Note: If PortVision DX is already installed, go directly to Configuring the Network
install PortVision DX v3.02 or higher to upload the latest firmware.
on Page 12
on Page 16
on Page 19
on Page 20
on Page 22
on Page 23
Settings on Page 16 to change the IP address on the DeviceMaster UP.

PortVision DX Overview

PortVision DX automatically detects Comtrol Ethernet-attached products physically attached to the local network segment so that you can configure the network address, upload firmware, and manage the following products:
• DeviceMaster family
- DeviceMaster PRO
- DeviceMaster RTS
- DeviceMaster Serial Hub
- DeviceMaster UP
- DeviceMaster 500
• DeviceMaster LT
•I
• RocketLinx switches
In addition to identifying Comtrol Ethernet-attached products, you can use PortVision DX to display any third-party switch and hardware that may be connected directly to those devices. All non-Comtrol products and unmanaged RocketLinx switches are treated as non-intelligent devices and have limited feature support. For example, you cannot configure or update firmware on a third­party switch.
-Link Master
O
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP - 11
Configuring the DeviceMaster UP

PortVision DX Requirements

Use PortVision DX to identify, configure, update, and manage the DeviceMaster UP on the following Windows operating systems:
• Windows 8/8.1
• Windows Server 2012
•Windows 7
• Windows Server 2008
•Windows Vista
• Windows Server 2003
•Windows XP
PortVision DX requires that you connect the Comtrol Ethernet-attached product to the same network segment as the Windows host system if you want to be able to scan and locate it automatically during the configuration process.
Before installing PortVision DX, consider the following:
• Use PortVision DX to upload firmware and apply changes to a DeviceMa that is on the same local network segment as the system on which
UP PortVision DX is installed. You cannot apply changes through PortVision DX to a DeviceMaster UP that is not on the same local network segment.
• Use PortVision DX to monitor any DeviceMaster UP on the network. The iceMaster UP does not have to be on the same local network segment as
Dev PortVision DX for monitoring purposes.
ster

Installing PortVision DX

During initial configuration, PortVision DX automatically detects and identifies DeviceMaster UP units, if they are in the same network segment.
Use the Software and Documentation CD that came with the DeviceMaster UP to check for the latest version of PortVision DX or use the link below to download the latest version.
1. Locate PortVision DX using one of the following methods to download th
latest version:
• Software and Documentation CD: You ca
• FTP site subdirectory:
Note: Depending on your operating system, you may need to respond to a
2. Execute the PortVision_DX[version].msi file.
n use the CD menu system to
ch
eck the version on the CD against the latest released version.
ftp://ftp.comtrol.com/dev_mstr/portvision_dx
.
Security Warning to permit access.
e
12 - Configuring the DeviceMaster UP
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
3. Click Next on the Welcome screen.
Configuring the DeviceMaster UP
4. Click I accept the terms in the License Agreement and Next
Click Next or optionally, browse to a different location and then click Next
5.
.
.
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP - 13
Configuring the DeviceMaster UP
6. Click Next to configure the shortcuts.
7. Click Install
Depending on the operating system, you may need to click Ye s to the Do yo
8.
nt to allow the following program to install software on this computer?
wa
.
query.
u
14 - Configuring the DeviceMaster UP
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP
You can save time if you only scan for DeviceMaster
9. Click Launch PortVision DX and Finish in the last installation screen.
10. Depending on the operating system, you may need to click Ye s to the Do yo
nt to allow the following program to make changes to this computer? query.
wa
11. Select the Comtrol Ethernet-attached products that you want to
en click Scan.
th
locate and
u
Note: If the Comtrol Ethernet-attached product is not on the local segment
and it has been programmed with an IP address, it will be necessary to manually add the Comtrol Ethernet-attached product to PortVision DX.
12. Go to Step 5 in the next section, Configuring the Network Settings, to program
DeviceMaster UP network settings.
the
If you need additional information about PortVision DX, refer to the Help system.
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP - 15
Configuring the DeviceMaster UP
Default Network Settings
IP address:
192.168.250.250
Subnet mask:
255.255.0.0
Gateway address:
192.168.250.1
Note: If you do not have any RocketLinx managed switches or IO-Link
Masters, it saves scanning time if you do not scan for them.

Configuring the Network Settings

Use the following procedure to change the default network settings on the DeviceMaster UP for your network.
Note: Technical Support advises configuring one new DeviceMaster UP at a time
to avoid device driver configuration problems. If you want to configure multiple DeviceMaster UPs using the Assign IP to Multiple Devices option, see
Configuring Multiple DeviceMaster UPs Network Addresses
The following procedure shows how to configure a single DeviceMaster UP connected to the same network segment as the Windows system. If the DeviceMaster UP is not on the same physical segment, you can add it manually using Adding a New Device
1. If you have not done so, install PortVision DX (Installing PortVision DX
Page 12).
2. Start PortVision DX using the PortVision DX desktop shortcut or from the Start
button, click Programs > Comtrol > PortVision DX > PortVision DX.
3. Depending on your operating system, you may need to click Ye s to the Do
wa
nt to allow the following program to make changes to this computer? query.
4. Click Scan to locate the Comtrol Ethernet-attached products including the
DeviceMast
er UP on the network.
on Page 31.
in PortVision DX on Page 31.
on
you
16 - Configuring the DeviceMaster UP
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP
5. Highlight the DeviceMaster UP for which you want to program network
nformation and open the Properties screen using one of these methods.
i
• Double-click the DeviceMaster UP in the Device Tree or Device List pane.
• Right-click the DeviceMaster UP in the Device Tree or Device List pane and
click Properties in the popup menu
• Highlight the DeviceMaster UP in the Device Tree or Device List pane and
click the Properties button.
• Highlight the DeviceMaster UP, click the Manage menu an
Pr
operties.
d then
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP - 17
Configuring the DeviceMaster UP
6. Optionally, rename the DeviceMaster UP in the Device Name field.
Note: The MAC address Device Status fields are automatically populated and you
cannot change those values.
7. Optionally, enter the serial number, which is on a label on the DeviceMaster
UP.
8. If necessary, you can change the Detection Type
• REMO
TE means that the DeviceMaster UP is not connected to th
.
is segment of the network and it uses IP communications, not MAC communications.
• LOCAL means that the DeviceMaster UP is on this local network segmen
and uses
MAC communications. An IP address is not required
Technical support recomm
ends using an IP address.
but
9. Change the DeviceMaster UP network properties as required for your site.
Disable IP
Do not use this option. The DeviceMaster UP does not support using the MAC addressing scheme.
Click this option if you want to use the DeviceMaster UP with DHCP.
DHCP IP†
Make sure that you provide the MAC address of the DeviceMaster UP to the network administrator.
Click this option to program a static IP address and type the
Static IP†
appropriate IP address, subnet mask, and default gateway values for your site in the provided boxes.
Note: For additional information, open the PortVision DX Help system.
10. Click Apply Changes to update the network information on the
DeviceMaster
UP.
No
te: If you are deploying multiple DeviceMaster UPs that share common
values, you can save the configuration file and load that configuration onto other DeviceMaster UPs using the Software Settings tab. See
Using Configuration Files
on Page 33 for more information.
t
18 - Configuring the DeviceMaster UP
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
11. Click Close to exit the Properties window.
12. If if applicable, check your firmware version to make sure that it is th vers
ion using the next subsection, Checking the Protocol Firmware Version
13. If necessary, use Uploading Protocol-Specific Firmware on
UP on Page 20 to update or load the firmware for your DeviceMaster UP.

Checking the Protocol Firmware Version

Use PortVision DX to check the firmware version before configuring the ports.
Depending on the model you purchased, the DeviceMaster UP may or may not have the protocol firmware loaded.
Note: Models that have a protocol loaded on the DeviceMaster UP are identified in
PortVision DX and the DeviceMaster UP is labeled accordingly.
The following procedure shows how to use PortVision DX to check the firmware version on the DeviceMaster UP and check for the latest files.
Note: If you have not done so, install PortVision DX (Installing PortVision DX
Page 12).
1. Start PortVision DX by double-clicking the PortVision DX desktop icon or click Start > Programs > Comtrol > PortVision DX > PortVision DX.
2. Examine the List View pane to see if or/and what version of the firmware is loaded on the DeviceMaster UP. If you see SocketServer or NS-Link as the Software Version, you must load the appropriate firmware for your protocol.
Configuring the DeviceMaster UP
e latest
.
the DeviceMaster
on
DeviceMaster UP 16-Port
3. Check the Comtrol FTP site to see if there is a later version available at:
ftp://ftp.comtrol.com/dev_mstr/up/software/modbus_router/firmware
4. If applicable, download the latest version and go to Step 2
Protocol-Specific Firmware on the DeviceMaster UP on Page 20.
Hardware User Guide: 2000596 Rev. B
.
in Uploading
Configuring the DeviceMaster UP - 19
Configuring the DeviceMaster UP

Uploading Protocol-Specific Firmware on the DeviceMaster UP

Some DeviceMaster UP models come from the factory with SocketServer firmware, which provides an interface to TCP/IP socket mode configuration and services, installed on the device.
If your DeviceMaster UP contains SocketServer, you must replace SocketServer with Modbus Router.
The CD shipped with the DeviceMaster UP contains the required firmware and support files in a self-installing (.msi) file or you can download the latest from the Internet.
Use the following procedure to update the firmware on your DeviceMaster UP for Modbus Router. See Locating Software and Documentation to download the .msi file.
Note: If you have not done so, install PortVision DX (Installing PortVision DX
Page 12) and install the firmware.msi file.
1. Start PortVision DX by double-clicking the PortVision DX desktop icon or clic
Start > Pr
2. Right-click the device or devices for which you want to upload firmware and click the Advanced > Upload Firmware menu option.
ograms > Comtrol > PortVision DX > PortVision DX.
on Page 6, if you need
on
k
Note: Optionally, you can highlight a device and use the Load button.
3. Browse and select the protocol firmware (.cmtl) file and click Open.
20 - Configuring the DeviceMaster UP
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP
4. Click Ye s to upload the firmware.
5. Click OK to the advisory message about waiting until the DeviceMaster UP is on-line and in the next minute the DeviceMaster UP unit or units should
splay ON-LINE in the Status field.
di
6. Go to the DeviceMaster UP Modbus Router User Guide for informatio
figuring the serial port or ports using the web page and programming your
con PLCs. See Locating Software and Documentation
ocument or refer to the installation CD shipped with the DeviceMaster UP.
d
on Page 6 to locate the
If you are planning on installing multiple DeviceMaster UPs, you may want to use the Save/Load Configuration File feature in PortVision DX.
A configuration file can contain network settings and protocol settings. Re to
the PortVision DX help system for information about saving and loadin
configuration files.
7. After configuring the serial port characteristics and preparing your p
rograms, you can use the next section in this guide, to attach the serial devi
or dev
ices.
PLC
n about
fer
g
ce
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP - 21
Configuring the DeviceMaster UP

Customizing PortVision DX

You can customize how PortVision DX displays the devices. You can even create sessions tailored for specific audiences. You can also add shortcuts to other applications using Tools > Applications > Customize feature.
The following illustrates how you can customize your view.
See the PortVision DX Help system for detailed information about modifying the view. For example, the above screen shot illustrates devices layered in folders.
22 - Configuring the DeviceMaster UP
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP

Accessing DeviceMaster UP Documentation from PortVision DX

You can use this procedure in PortVision DX to download and open the previously
downloaded documents for the DeviceMaster UP. You can also check to see if you
have the latest version of the documentation using PortVision DX.

How to Download Documentation

Use this procedure to initially download a document or documents.
1. If necessary, open PortVision DX > Start/Programs
ol > PortVision DX > PortVision DX or use the
Comtr
>
desktop shortcut.
2. Click Help > Documentation.
3. Optionally, click the DOWNLOAD THE CURRENT DOCUMENTATION CATALOG ONLINE button to make sure that the latest documentation is available
PortVision DX.
to
4. Select the product Category from the drop list.
5. Select the document you want to download from the Documentation drop list.
6. Click the Download the latest edition from the web button.
DeviceMaster UP 16-Port
Note: It may take a few minutes to download, depending on your connection
speed. The document opens automatically after it has downloaded.
7. Click Close if you have downloaded all of the documents that you wanted.
Hardware User Guide: 2000596 Rev. B
Configuring the DeviceMaster UP - 23
Configuring the DeviceMaster UP

How to Open Previously Downloaded Documents

Use the following procedure to access previously downloaded documents in PortVision DX.
Note: Optionally, you can browse to the Program Files (x86) > Comtrol > PortVision
DX > Docs subdirectory and open the document.
1. If necessary, open PortVision DX > Start/Programs > Comtrol > PortVision D Po
rtVision DX or use the desktop shortcut.
X >
2. Click Help > Documentation.
3. Click the Open the local copy of the document button to view the document.
Note: If the document fails to open, it may be that your browser has been
disabled. You can still access the document by clicking the Browse the folder for already downloaded documentation button and opening the document with your custom browser.
4. Click Close in the Documentation... popup, unless you want to open or download other documents.
24 - Configuring the DeviceMaster UP
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B

Connecting Serial Devices

Note: If you have a DeviceMaster UP with 1, 2, or 4-ports, use the DeviceMaster
UP Hardware Installation and Configuration Guide because the RJ45
connectors have different pin outs.
This section discusses connecting your serial devices to the DeviceMaster UP. It also provides you with information to build serial cables and loopback connectors to test the serial ports.
Use the appropriate subsection to connect DeviceMaster UP ports.
This subsection provides the following information:
• Connector pin assignments (below)
•
RJ45 Null-Modem Cables (RS-232) on Page 26
•
RJ45 Null-Modem Cables (RS-422) on Page 26
•
RJ45 Straight-Through Cables (RS-232/485) on Page 26
•
RJ45 Loopback Plugs on Page 27
•
RJ45 RS-485 Test Cable on Page 27
•
Connecting RJ45 Devices on Page 27
You can build your own null-modem or straight-through RJ45 serial cables if you are us
ing the DB9 to RJ45 adapters using the following subsections.
asynchronous serial devices to the
Pin RS-232
1 RTS Not used Not used
2DSR RxD- Not used
3 DCD Not used Not used
4RxD RxD+ Not used
5 TxD TxD+ TxD/RxD+
6GND GND GND
7 DTR TxD- TxD/RxD-
8 CTS Not used Not used
DeviceMaster UP 16-Port Hardware User Guide: 2000596 Rev. B
RS-422
RS-485 (4-Wire)
RS-485
(2-Wire)
Connecting Serial Devices - 25

RJ45 Null-Modem Cables (RS-232)

TxD RxD RTS CTS DSR
GND
DCD DTR
Signal
RxD TxD CTS RTS DTR
GND
DCD
DSR
Signal
DB9
2 3 8 7 4
5
1 6
Pins
DB25
3 2
4
7
8 6
Pins
RJ45
5 4 1 8 2
6
3 7
Pins
20
5
RJ45
4 5
1
6
3 2
Pins
7
8
TxD+ TxD­RxD+
Signal
RJ45
5
7 4
Pins
RxD+ Rx
D-
Signal
RxD-
TxD+ TxD-
GND GND
2 6
DB9
1 2 3 4 5
8
6 7
Pins
DCD RxD TxD or TRxD+ DTR or TRxD+ GND
CTS
DSR RTS
Signal DCD RxD TxD or TRxD+ DTR or TRxD+ GND
CTS
DSR RTS
Signal
RJ45
3 4 5 7 6
8
2 1
Pins
RJ45
3 4 5 7 6
8
2 1
Pins
DB25
8 3 2 20 7
5
6 4
Pins
RJ45 Null-Modem Cables (RS-232)
Use the following figure if you need to build an RS-232 null-modem cable. A null­modem cable is required for connecting DTE devices.
Note: You may wa
nt to purchase or build a straight-through cable and purchase a null-modem adapter. For example, a null-modem cable can be used to connect COM2 of one PC to COM2 of another PC.

RJ45 Null-Modem Cables (RS-422)

Use the following figure if you need to build an RS-422 null-modem RJ45 cable. A null-modem cable is required for connecting DTE devices.
Note: RS-422 pinouts are not standardized. Each peripheral manufacturer uses
different pinouts. Please refer to the documentation for the peripheral to determine the pinouts for the signals above.

RJ45 Straight-Through Cables (RS-232/485)

Use the following figure if you need to build an RS-232 or RS-485 straight-through cable. Straight-through cables are used to connect modems and other DCE devices. For example, a straight-through cable can be used to connect COM2 of one PC to COM2 to a modem.
26 - Connecting Serial Devices
DeviceMaster UP 16-Port Hardware User Guide: 2000596 Rev. B

RJ45 Loopback Plugs

TRxD­TRxD+
Signal
TRxD­TRxD+
Signal
RJ45
7 5
Pins
Loopback connectors are RJ45 serial port plugs with pins wired together that are used in conjunction with application softw PortVision DX or Minicom for Linux) to test serial ports. The DeviceMaster UP is shipped with a single loopback plug (RS­232/422).
•Pins 4 to 5
•Pins 1 to 8
• Pins 2 to 3 to 7

RJ45 RS-485 Test Cable

You can use a straight-through cable as illustrated previously, or build your own cable.
Note: RS-422
RJ45 Loopback Plugs
are (Test Terminal for Windows, which is available in
pinouts are not standardized. Each peripheral manufacturer uses different pinouts. Refer to the documentation for the peripheral to determine the pinouts for the signals above.

Connecting RJ45 Devices

You can use this information to connect serial devices to RJ45 connectors.
1. Connect your serial devices to UP
Note: Refer to the hardware
2. Verify that the DeviceMaster UP LEDs i
hat the devices are communicating properly.
t
The LED functions are displayed in the following table when the cable serial device.
LED Mode Description LED Status
RX (Green)
TX (
Yellow)
the appropriate serial port on the DeviceMaster
using the appropriate cable.
manufacturer’s installation documentation if you
need help with connector pinouts or cabling for the peripheral device.
ndicate
is attached properly to a
No valid RS-232 device is connected Always off
RS-232
RS-422/485
Valid RS-232 device is connected but no data transmission is occurring
Data being received
On
LED bl
No data being received Always off
Data being received
LED blinks
No mode No mode selected Always off
RS-232/ 422/485
No data being transmitted Always off
Data being transmitted LED blinks
inks
3. You can refer to remaining LEDs.
Note: The RX/TX LEDs cycle during a reboot cycle.
DeviceMaster UP 16-Port Hardware User Guide: 2000596 Rev. B
DeviceMaster UP LEDs on Page 53 for information about the
Connecting Serial Devices - 27
Connecting RJ45 Devices
28 - Connecting Serial Devices
DeviceMaster UP 16-Port Hardware User Guide: 2000596 Rev. B

Managing the DeviceMaster UP

This section discusses the following DeviceMaster UP maintenance procedures:
• Rebooting the DeviceMaster UP
•
Uploading Firmware to Multiple DeviceMaster UPs on Page 30
•
Configuring Multiple DeviceMaster UPs Network Addresses on Page 31
Note: You can configure the network addresses for mu
s, configure common settings for the DeviceMaster UPs, and save the
UP settings to a configuration file that you can use to load settings up to all or selected DeviceMaster UPs.
•
Adding a New Device in PortVision DX on Page 31
•
Using Configuration Files on Page 33
•
.Managing Bootloader on Page 35, which also discusses checking the
loader version and downloadin
Boot
•
Accessing RedBoot Commands in Telnet/SSH Sessions (PortVision DX) on
Page 37
Note: You can optionally refer
perform procedures at the RedBoot level.
to RedBoot Procedures on Page 41 if you want to
g the latest Bootloader
ltiple DeviceMaster

Rebooting the DeviceMaster UP

There are many ways to reboot the DeviceMaster UP.
Method Procedure
PortVision DX
Web page
Telnet Type reset.
Right-click the DeviceMaster UP or Device List pane, click Advanced >Reboot and then Yes .
Note: If security has been enabled in the
need to reboot the DeviceMaster UP in the web page.
Main page (Server Status): Scroll t
click Reboot and then Yes: Re bo ot .
DeviceMaster UPs in the
web page, you will
o the bottom of the page,
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Managing the DeviceMaster UP - 29
Managing the DeviceMaster UP

Uploading Firmware to Multiple DeviceMaster UPs

You can use this procedure if your DeviceMaster UP is connected to the host PC, laptop, or if the DeviceMaster UP resides on the local network segment.
1. If you have not done so, install PortVision DX ( Page 37) and Scan the ne
2. Shift-click the multiple DeviceMaster UPs on the Mai update and use one of the following methods:
•Click the Upload button.
•
Right-click and then click Adva
•Click Adva
nced >Upload Firmware in the Manage menu.
twork.
nced > Upload Firmware.
Installing PortVision DX on
n screen that you want to
3. Browse, click the firmware (.cmt and then click Yes (Upload Firmware).
It may take a few moments for the firmware to upload UP. The DeviceMaster UP reboots itself during the upload process.
4. Click Ok to the st
In the next polling cycle, PortVision DX updates the Device List pa the new firmware version.
30 - Managing the DeviceMaster UP
advisory message about waiting to use the device until the
atus reads ON-LINE.
l) file, Open (Please locate the new firmware),
onto the DeviceMaster
ne and displays
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B

Configuring Multiple DeviceMaster UPs Network Addresses

You can configure the network addresses for multiple DeviceMaster UPs using the Assign IP to Multiple Devices option.
In addition, you can also configure common settin page and save the settings to a configuration file that you can load to all or selected DeviceMaster UPs. See
Using Configuration Files on Page 33 for more
information.
The DeviceMaster UPs must be on the same network segment for this procedure to
work. Use the following steps to configure multiple DeviceMaster UPs.
1. If you have not done so, install PortVision DX ( Page 37) and Scan the network.
2. Shift-click the DeviceMast UPs
for which you want to
er
program network information, right-click, and click Advanced > Assign IP to Multiple Devices.
3. Enter the starting IP address, subnet mask,
IP Gateway and
click Proceed.
PortVision DX displays the pr
ogrammed IP addresses in the Device List pane after the next refresh cycle.
gs for the DeviceMaster UP web
Installing PortVision DX on
Managing the DeviceMaster UP

Adding a New Device in PortVision DX

You can add a new DeviceMaster UP manually, if you do not want to scan the network to locate and add new DeviceMaster UPs, but there may be cases where you want to use the Add New Device window to:
• Configure DeviceMaster UP units that are not on ing
us
Remote Using the IP Address on Page 31.
• Pre-configure a DeviceMaster UP in PortVision DX (local) using
the IP Address or MAC Address on Page 32.

Remote Using the IP Address

Use the following procedure to add a remote DeviceMast
1. Access the Ne
•Click Add New
w Device window using one of these methods:
> Device in the Manage menu.
• Right-click a folder or a RocketLinx switch in the Device Tree pa nywhere in the pane, as long as a DeviceMaster UP is not highlighted and
(a you are in a valid folder) and click Add New > Device.
2. Select the appropriate DeviceMaster UP in the De
3. Select the appropriate model in the Device Model drop
4. Enter a friendly device name in the Device Na
5. Select REMOTE fo
r the Detection Type.
6. Optionally, enter the serial
the local network (remote)
Local Using
er UP to PortVision DX.
ne
vice Type drop list.
list.
me list box.
number in the Serial Number list box.
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Managing the DeviceMaster UP - 31
Managing the DeviceMaster UP
7. Enter the IP Address for the DeviceMaster UP. It is not necessary to enter the net Mask and Default Gateway.
Sub

Local Using the IP Address or MAC Address

8. Click Ok to c
lose the Add New Device window. It may take a few moments to
save the DeviceMaster UP.
9. If necessary, click Refresh for the new De
Device T
ree or Device List panes. The DeviceMaster UP shows OFF-LINE if it
viceMaster UP to display in the
is not attached to the network or if an incorrect IP address was entered.
Use the following procedure to add a local DeviceMaster UP to PortVision DX if you do n
1. Locate the network information or MAC a
2. Access the Ne
ot want to scan the network.
ddress of the DeviceMaster UP you
nt to add.
wa
w Device window using one of these methods:
•Click Add New
> Device in the Manage menu.
• Right-click a folder or a RocketLinx switch in the Device Tree pa
ne
(anywhere in the pane, as long as a DeviceMaster UP is not highlighted and you are in a valid folder) and click Add New > Device.
3. Select the DeviceMaster UP in the Devic
e Type drop list.
4. Select the appropriate model in the Device Model drop li
5. Enter a friendly device name in the Device Name l
32 - Managing the DeviceMaster UP
DeviceMaster UP 16-Port
st.
ist box.
Hardware User Guide: 2000596 Rev. B
6. Select LOCAL for the Detection Type.
7. Enter the MAC address or network informatio
No
8. Optionally, enter the serial
9. Click Ok
10.
If necessary, click Ref
Device T
is not attached to the network or if an incorrect IP address was entered.

Using Configuration Files

If you are deploying multiple DeviceMaster UP units that share common firmware values, you can save the configuration file (.dc) from the Main or Properties > Software Settings tab in PortVision DX and load that configuration onto other DeviceMaster UP units.
If you save a configuration file from the Main or So Properties screen, you can choose what settings you want saved or loaded.
You may want to program the network settings in multiple DeviceMaster UPs usin
g Configuring Multiple DeviceMaster UPs Network Addresses on Page 31.
Managing the DeviceMaster UP
n.
te: A MAC address label is attached to all
three pairs of digits start
with 00 C0 4E.
DeviceMaster UP units. The first
number in the Serial Number list box.
.
resh for the new DeviceMaster UP to display in the
ree or Device List panes. The DeviceMaster UP shows OFF-LINE if it
ftware Settings tab on the
Saving a Configuration Fi
le
Use this procedure to save a configuration file using the Main screen.
Note: Optionally, you can save a configuration file by accessing
the Software
Settings tab in the Properties screen and then clicking the Save Settings to a File button.
1. If you have not done so, install PortVision DX (
Installing PortVision DX on
Page 37) and Scan the network.
2. Highlight the DeviceMaster UP in the Device List pane th
nfiguration and use one of the following methods:
its co
•Click the Sav
• Right-click and then click Conf
3. Browse to the location you want to save the fi
e button.
iguration > Save.
le, enter a file name, and click
at you want to save
Save.
4. Click the All check box or click
perties that you want saved for ea
pro
perty page in the configuration file and
pro
only the
ch
click Done.
5. Click Ok to c
Completed message
lose the Save Configuration
.
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Managing the DeviceMaster UP - 33
Managing the DeviceMaster UP

Loading a Configuration File

Use the following procedure to load a previously saved a DeviceMaster UP configuration file. Load a configuration file and apply it to a selected DeviceMaster UP or DeviceMaster UPs from the Main screen or the Software Settings tab on the Properties screen.
Use this procedure to load a configuration file using the Device List pane to
one or
more DeviceMaster UP units.
1. Highlight the device or devices in the Device Li
st pane that you want to load
and use one of the following methods:
•Click the Load button
• Right-click and then click
Conf
iguration > Load
2. Click Ye s
ll take 25 seconds per devi
wi and
3. Browse to the lo
conf
me (.dc) and then Open.
na
4. Click the All check bo
only to
load for each property page
t
he configuration file and th
ick Done.
cl
Note: If you click All, ever
to the warning that it
ce
it may also reboot the devices.
cation of the
iguration file, click the fi
le
x or click
the properties that you wa
nt
in
en
y
d DeviceMaster UPs
selecte will be programmed with the same IP address.
5. Close the Load Conf
iguration
popup message.
34 - Managing the DeviceMaster UP
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Managing Bootloader
Caution
Bootloader refers to the operating system that runs on the DeviceMaster UP hardware during the power on phase, which then loads the default application (for example, Modbus Router or EtherNet/IP firmware).
Note: Typically, you should not update the Bootloader unless
There are several methods and tools that you can use to ch version or update the Bootloader.
• PortVision DX is
• Optionally, RedBoot can be used to check the Bootloader version and update
Comtrol Technical Support.
the easiest way to check the Bootloader version and upload
the latest version.
the Boot
loader. See RedBoot Procedures on Page 41 for procedures.
Managing the DeviceMaster UP
advised to do so by
eck the Bootloader
Checking the Bootloader Ve

Uploading Bootloader

rsion
The following procedure uses PortVision DX to check the Bootloader version. Optionally, you can use RedBoot, see
Determining the Bootloader Version on Page
45.
1. If you have not done so, install PortVision DX (
Installing PortVision DX on
Page 37) and Scan the network.
2. Right-click the DeviceMaster UP in the Device List pane an
d click Advanced >
Reboot.
3. Click Ye s to
4. Right-click the DeviceMaster UP in the Device List pane
may need to do this several times until you catch the reboot cycle in the List p before the application (for example, Modbus Router or EtherNet/IP firmwa
ds.
loa
5. Check the Comtrol web site to see if
the Confirm Reboot query.
, click Refresh. You
Device
ane. The Bootloader version is briefly displayed during the reboot cycle
re)
a later version is available.
6. Go to the next subsection if you need upload a new version of Bootloader.
Use the follow
ing procedure to upload Bootloader to the DeviceMaster UP. Typically, you should not update the Bootloader unless advised to do so by Comtrol Technical Support or a notice has been posted to the firmware download page on the ftp site.
Note: Technical Support does not recommend updating Bootloader ac
ross a WAN. For best results, connect the DeviceMaster UP directly to a PC or laptop to upload Bootloader.
Make sure that power is not interrupted while uploading Bootloader. Pow
er interruption while uploading Bootloader will require that the
DeviceMaster UP must be sent into Comtrol so that it can be reflashed.
If you are not successful uploading firmware into the DeviceMaster UP, do not upload Bootloader
1. If you have not done so, install PortVision DX (
Page 37) and Scan the n
etwork.

2. If necessary, check the Bootloader version (Checking the Bootloader Version a

nd download the latest version.
.
Installing PortVision DX on
)
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Managing the DeviceMaster UP - 35
Managing the DeviceMaster UP
3. Right-click the DeviceMaster UP for which you want to update, click Advanced
ad Firmware, browse to the Bootloader .cmtl file, and then click Open.
> Uplo
4. Click Ye s to
the Upload Firmware message that warns you that this is a
sensitive process.
5. Click Ok
Up
to the second
load Firmware message.
6. Right-click the Device UP
and click Refresh until
the Bootloader version displays in the Device List pane and verify that the new version loaded.
Master
36 - Managing the DeviceMaster UP
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Managing the DeviceMaster UP

Accessing RedBoot Commands in Telnet/SSH Sessions (PortVision DX)

You can open a Telnet or SSH session using PortVision DX to access RedBoot commands.
Use the following procedure to access a telnet or SSH ses
1. In PortVision DX, PortVision DX, righ
Device L
ist pane for which you want to open a telnet session, and click Tel ne t/
t-click the DeviceMaster UP in the
SSH Session.
sion with PortVision DX.
DeviceMaster UP 16-Port
2. Select Te l
Hardware User Guide: 2000596 Rev. B
ne t or SSH, leave the Selected Port number, and click Ok.
Managing the DeviceMaster UP - 37
Managing the DeviceMaster UP
3. If necessary, enter the password and press Enter. If a password has not been set, press
Enter. If using an SSH session, press Enter to the login as prompt.
4. Type Res
et, press Enter, and close the telnet session.
5. Quickly re-open the telnet or SSH session using
the previous steps.
38 - Managing the DeviceMaster UP
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Managing the DeviceMaster UP
6. Select Te ln et or SSH, leave the Selected Port number, and click Ok.
7. Press Enter. Yo refer to
RedBoot Command Overview on Page 47.
u can type help to review the RedBoot commands. You can also
DeviceMaster UP 16-Port
Note: The dm prompt should be replaced
reset the Bootloader timeout for a longer time period and retry this procedure.
Hardware User Guide: 2000596 Rev. B
by a redboot prompt. If not, you can
Managing the DeviceMaster UP - 39
Managing the DeviceMaster UP
40 - Managing the DeviceMaster UP
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B

RedBoot Procedures

You can use this section as a reference if you want to perform tasks in RedBoot.
•
Accessing RedBoot Overview on Page 41
•
Establishing a Serial Connection on Page 42
•
Establishing a Telnet Connection on Page 43
•
Determining the Network Settings on Page 44
•
Configuring the Network Settings on Page 44
•
Changing the Bootloader Timeout, Page 45
•
Determining the Bootloader Version on Page 45
•
Resetting the DeviceMaster UP on Page 46
•
Configuring Passwords on Page 46
•
RedBoot Command Overview on Page 47.
Optionally, you can install PortVision DX on a Wi and perform all of these tasks. PortVision DX provides a Telnet/SSH session, which is discussed in
(PortVision DX) on Page 37.
Accessing RedBoot Commands in Telnet/SSH Sessions
ndows system on the network

Accessing RedBoot Overview

To access RedBoot, you can use one of the following methods:
•A serial connection betw on a PC (Page 42). If you plan on using the serial method, you will need a null modem cable, a terminal program installed and configured on the PC, and a
Bootloader T
value has been reduced to 1 second, this procedure will NOT be possible.
Note: Use the serial connection method, if the DeviceMaster UP is not on
If you do not know the IP address of the Devi serial connection to communicate with the DeviceMaster UP.
•A telnet connection (P Ethernet. A addition, the IP address must also be valid for the network to which it is attached.
For example: The network segment must be 192.168 DeviceMaster UP default IP address if you have not changed the IP address to operate on your network.
een Port 1 on the DeviceMaster UP and a COM port
imeout value in excess of 15 seconds. If the Bootloader Timeout
same Ethernet network segment as the PC.
ceMaster UP you must use a
age 43), if the DeviceMaster UP is locally accessible by
telnet connection requires that yo
u know the IP address. In
.250.x to telnet to the
the
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
RedBoot Procedures - 41
RedBoot Procedures
#!DM
RedBoot>dis Loading disabled

Establishing a Serial Connection

Use the following procedure to set up a serial connection with a terminal server program. You can use HyperTerminal (Windows) or optionally, Test Terminal (WCom2), which can be accessed from PortVision DX using Tools > Applications > Test Terminal (WCom2).
1. Connect a null-modem cable from an av on the DeviceMaster UP.
Note: See
2. Configure the terminal server program to the following values:
• Bits per second = 57600
• Data bits = 8
•Parity = None
• Stop bits = 1
• Flow control = None
Note: I
3. Reset the DeviceMaster UP
te: Depending on
No
4. Immediately type #!D
Connecting Serial Devices on Page 25, if you need to build a null-
modem cable.
f you do not disable Bootloader from loading (Steps 3 the time-out period (default is fifteen seconds), an application will be loaded from flash and started. If this happens, repeat Steps 3 through 5. The #!DM command is the only case-sensitive uppercase.
(external power supply and no power switch) or turn the power switch on and then off (internal power supply).
ailable COM port on your PC to Port 1
through 5) within
command and must be in
.
the model,
disconnect and reconnect the power cable
M and press Enter in the terminal program.
42 - RedBoot Procedures
5. At the RedBoot> prompt,
6. Verify that loading has been disabled
7.
You can use the appropriate procedure listed on Page 41 or use the
type dis, and press Enter.
.
RedBoot
Command Overview on Page 47 to perform the desired task.
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B

Establishing a Telnet Connection

♥♦
Password:
Comtrol DeviceMaster RTS Model ID: 5002111
SocketServer 9.35 Built: Fri May 09 09:48:40 CST 2014 IP Addr: 192.168.11.23, Mask: 255.255.0.0, Gateway: 192.168.0.254
MAC Addr: 00:c0:4e:07:ff:fc
dm> reset
********************************************* ** ** Comtrol DeviceMaster Bootloader Version 3.36 ** RedBoot(tm) environment - built 07:24:15, Jan 8 2014 ** Platform: Comtrol DeviceMaster (ARM 7TDMI) ** Portions Copyright (C) 2000. Red Hat, Inc. ** Portions Copyright (C) 2001-2013 Comtrol Corp. *********************************************
RAM: 0x00000000-0x007c0000 (0x00000000 - 0x07b00000 available) FLASH: 0x05000000 - 0x053fffff, 64 x 0x10000 blocks RedBoot> dis Loading disabled RedBoot> _
Use the following procedure to telnet to the DeviceMaster UP.
1. Open a telnet session, enter the DeviceMaster UP IP address.
If using Windows, you can use PortVision DX, see
Commands in Telnet/SSH Sessions (PortVision DX) on Page 37.
2. Press the Enter key if you di nd press Enter
a
te: The DeviceMaster UP does not
No
3. Type res
4. Open a new telnet session, enter the DeviceMaster UP IP address,
password.
5.
Type dis
et, and close the session.
to disable the Bootloader.
RedBoot Procedures
Accessing RedBoot
d not program a password or type the password
.
come pre-programmed with a password.
and the
6. Verify that the system responds with a Loadin
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
g disabled message.
RedBoot Procedures - 43
RedBoot Procedures
RedBoot>dis Loading disabled RedBoot> ip
IP: 192.168.250.250 Mask: 255.255.0.0 Gateway: 192.168.50.1 RedBoot>
Default Network Settings
IPaddress:
192.168.250.250
Subnetmask:
255.255.0.0
Gatewayaddress :
192.168.250.1
RedBoot>dis Loading disabled RedBoot> ip
192.168.11.152 255.255.0.0 192.168.0.254
RedBoot> IP: 192.168.11.
152 Mask: 255.255.00 Gateway: 192.168.0.254 RedBoot> reset .. Resetting

Determining the Network Settings

If you are not sure what the network information is on a DeviceMaster UP, you can perform the following procedure.
1. Establish communications with the DeviceMaster UP using th
42)or telnet (Page 43) method.
2. At the RedBoot prompt,
The IP address, subnet mask, and IP gateway values will display.
Note: Optionally, you can install PortVision DX
network and see the IP information in the Device List pane.

Configuring the Network Settings

e serial (Page
type ip.
on a Windows system on the
Use the following procedure to program the IP address using RedBoot.
1. Establish communications with the DeviceMaster UP using th
e serial (Page
42)or telnet (Page 43) method.
2. Enter ip [ad
dr mask gateway] and press the Enter key to configure the IP
address. Where:
addr = IP address you want to use mask = matche gateway = assi
s you network subnet mask
gned by your network administrator
Make sure that each value is separated by a space.
3.
Verify that RedBoot responds with your
ue the command.
reiss
4. Type res
RedBoo
et to reset the DeviceMaster UP, if you do not have any other related
t tasks.
configured network information or
44 - RedBoot Procedures
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B

Changing the Bootloader Timeout

RedBoot> dis Loading disabled RedBoot> timeout Timeout 15 seconds RedBoot> timeout 45 timeout 45 seconds RedBoot>_
RedBoot> ver ********************************************* ** ** Comtrol DeviceMaster Bootloader Version 3.23 ** RedBoot(tm) environment - built 14:59:20, Oct 13 2011 ** Platform: Comtrol DeviceMaster (ARM 7TDMI) ** Portions Copyright (C) 2000. Red Hat, Inc. ** Portions Copyright (C) 2001-2008 Comtrol Corp. *********************************************
FLASH: 64 blocks of 65536 bytes each FLASH: 4194304 bytes (0x05000000 - 0x05400000) RAM: 8126464 bytes (0x00000000 - 0x007c0000) RedBoot>
Use the following procedure to change the Bootloader timeout value.
1. Establish communications with the Devi
42)or telnet (Page 43) method.
2. At the RedB
oot prompt, type timeout.
RedBoot Procedures
ceMaster UP using the serial (Page
RedBoot responds with the current Bootloader tim
3. Type timeout and
to change the Bootloader timeout to 45 seconds.

Determining the Bootloader Version

Use the following procedure to determine what Bootloader version is loaded in the DeviceMaster UP.
1. Establish communications with the Devi
42) or telnet (Page 43) method.
2. At the RedB
oot prompt, type version.
eout value.
a value to change the timeout value. For example, timeout 45
ceMaster UP using the serial (Page
The Bootloader information displays.
3. Type res
et to reset the DeviceMaster UP, if you do not have any other related
RedBoot tasks.
Note: Optionally, you can install PortVision DX on
network and see the Bootloader version in the Device List pane. Reboot the DeviceMaster UP, right-click the DeviceMaster UP and click Refresh Device until the Bootloader version displays. The Bootloader version is only displayed for a few moments.
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
a Windows system on the
RedBoot Procedures - 45
RedBoot Procedures
RedBoot> dis Loading disabled RedBoot> reset
Password: ********************************************* ** ** Comtrol DeviceMaster Bootloader Version 3.23 ** RedBoot(tm) environment - built 14:59:20, Oct 13 2011 ** Platform: Comtrol DeviceMaster (ARM 7TDMI) ** Portions Copyright (C) 2000. Red Hat, Inc. ** Portions Copyright (C) 2001-2008 Comtrol Corp. *********************************************
FLASH: 64 blocks of 65536 bytes each FLASH: 4194304 bytes (0x05000000 - 0x05400000) RAM: 8126464 bytes (0x00000000 - 0x007c0000) RedBoot> dis
Loading disabled RedBoot> password dev1357 Password ‘dev1357’ RedBoot
>

Resetting the DeviceMaster UP

When you have completed your tasks in RedBoot, you must enter a reset command at the RedBoot> prompt for the DeviceMaster UP to begin operation.
Note: The
LEDs on the DeviceMaster UP will go through the power up sequence.
The DeviceMaster UP has completed its lit and it stops flashing.

Configuring Passwords

This section discusses how to configure a password for the web and telnet server.
Use the following procedure to establish the De Web and telnet server. Establishing a password prevents unauthorized changes to the DeviceMaster UP configuration.
1. Establish communications with the DeviceMaster UP using th
42) or telnet method (Page 43).
2. Type password [y
Note: If you forget your password, you
serial method which bypasses the password.
reset cycle when the Status LED is
viceMaster UP password for the
e serial (Page
our_password] and press Enter.
can reprogram the password using the
Note: The Bootloader version on your Devic
46 - RedBoot Procedures
See the auth command in the to set up Web browser authentication.
the version displayed in this graphic.
eMaster UP may be different than
RedBoot Command Overview on Page 47, if you want
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B

RedBoot Command Overview

The following table is an overview of RedBoot commands available. After accessing RedBoot, you can review the list of commands online by entering help and pressing the Enter key.
For more detailed information, see the eCos Reference Manual th the Comtrol Software and Documentation CD or you can download it from: .
RedBoot Procedures
at is located on
RedBoot Commands
Sets or displays web authentication. The default is set to none, which means that
there is no authentication required to access the
web server.
au
th
{noaccess, none, basi invalid}
c, md5,
To deny access to the web server, click noaccess or inv attempted, a message appears to notify the user that access is denied.
To configure the web server to reque
st an un-encrypted password,
click basic. To configure the web server to request an encrypted password, click md5. (Some browsers do not support the md5 command.)
boardrev† Displays the board revision.
cache [ON | OFF] Manages machine caches.
channel [-1|<channel number>] Displays or switches the console channel.
chassis Displays chassis information.
cksum -b <location> -l <length>
disable Disables automatic load of the default
dump -b <location> [-l <length>] [-s] [-1|2|4]
fis {cmds}
Computes a 32-bit checksum [POSIX algorithm] for a range of me
m
ory.
application.
Displays (hex dump) of a range of memory.
Manages flash images. See Chapter 2 of the for {cmds} in
formation.
eCos Reference Manual
flash Shows flash information.
go [-w <timeout>] [-c] [-n] [en
ry]
t
Executes code at a location.
help <topic> Displays available RedBoot commands.
history Displays command history.
ip [addr mask gateway] Displays or sets the IP address configuration.
load [-r] [-v] [-h <host>] [-
p <TCP port>] m <varies>]
[­[-c <channel_number>]
Loads a file from TFTP server or XModem.
[-b <base_address>] <file_name>
loop 232|422|int port-number
Runs loopback test on port. The DeviceMaster Serial support this command.
mac† Displays ethernet MAC address.
mcmp -s <location>
-d
ocation> -l <length>
<l
Compares two blocks of memory.
[-1|-2|-4]
alid. If access is
Hub does
not
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
RedBoot Procedures - 47
RedBoot Procedures
mcopy -s <location>
-d <location> -l <length> [-1|-2|-4]
mfill -b <location> -l <length>
-p <p
attern> [-1|-2|-4]
model† Shows model number.
password {password} Sets or deletes the password.
ping [-v] [-n <count>] [-
l
<length>] [-t <timeout>] [-r <rate>] [-i <IP_addr>] -h <IP_addr>
reset Resets the DeviceMaster UP.
secureconf [disable|enable] Sets or displays secure config enable.
securedata [disable|enable] Sets or displays secure data enable.
sernum [prefix] [serial_number] ser
[serial_number]†
num
? Displays short help.
snmp [disable|enable] Sets or displays SNMP enable.
summary
telnet [disable | enable} Sets or displays telnet server enable. Disables telnet.
teltimeout [seconds] Shows or sets telnet time-out.
terse Terse command response mode.
timeout {seconds} Displays or sets Bootloader time-out value.
version Displays RedBoot version information.
x -b <location> [-l <length>] [-s] [-1|2|4]
† Read-only items that you ca
RedBoot Commands (Continued)
Copies memory from one address to another.
Fills a block of memory with a pattern.
Network connectivity test.
Displays device serial nu
Displays a summary that includes the
mber (if available).
bootloader version, network
address information, MAC address, and security settings.
Displays (hex dump) a range of memory.
nnot c
hange in Redboot.
48 - RedBoot Procedures
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B

Hardware Specifications

Earth Gnd
Return
Positive
5-30VDC
+
-
Wire gauge :
AWG 12-22
Screw Terminal Connector

Locating DeviceMaster UP Specifications

Specifications can be found on the Comtrol web site (www.comtrol.com).

External Power Supply Specifications

This subsection discusses information that you may need if you wish to use your own external power supplies.
This table provides specifications for the power supply
shipped with the DeviceMaster UP.
Comtrol Power Supply: 5-30VDC
Input line frequency Input line voltage Output voltage Output current
This table provides the specifications, if you
tend on using your own power.
in
External Power Supply: 5-30VDC
Output voltage† Current† Power
† Any power supply that meets current
con
umption, voltage, power, and connector
s
pinouts requirements can be used.
43-63 Hz 90-260 VAC 5-30VDC 275 mA @ 24VDC
5-30VDC 200 mA (Min) @ 24VDC
4.5 W
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Hardware Specifications - 49
Hardware Specifications
Warning

Notices

Radio Frequency Interference (RFI) (FCC 15.105)

Labeling Requirements (FCC
15.19
)
Modifications (FCC
15.21
)
This equipment has been tested and found to comply with the limits for Class A digital devices pursuant to Part 15 of the FCC Rules.
This equipment generates, uses, and can radiate radio frequency energy, and if not instal
led and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate th
• Increase the separation between the equipment and the
• Connect the equipment into an outlet on a circui
e receiving antenna.
receiver.
t different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV tech
nician for help.
This equipment complies with part 15 of FCC rules. Operation is subject to the following two conditions:
• This device may not cause harmful inte
• This device must accept any interference received,
y cause undesired operation.
ma
rference.
including interference that
Changes or modifications to this equipment not expressly approved by Comtrol Corporation may void the user's authority to operate this equipment.
Serial Cables (FCC
15.27
)
Underwriters Labo
ratory
Important Safety Inf
ormation
This equipment is certified for Class A operation when used with unshielded cables on models with the RJ45 connectors and with shielded cables on all models with DB9 connectors.
This equipment is Underwriters Laboratory “UL” listed.
To avoid contact with electrical current:
• Never install electrical wiring during an electrical storm.
• Never install the power plug in wet locations.
• Use a screwdriver and other tools with i
nsulated handles.
50 - Hardware Specifications
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B

Troubleshooting and Technical Support

This section contains troubleshooting information for your DeviceMaster UP. You may want to review the following subsections before calling Technical Support because they will request that you perform many of the procedures or verifications before they will be able to help you diagnose a problem.
• Troubleshooting Checklist
• General Troubleshooting
• DeviceMaster UP LEDs
If you cannot diagnose the problem, you can contact Technical Support

Troubleshooting Checklist

The following checklist may help you diagnose your problem:
• Verify that you are using the correct types of cables on the correct connecto
and that all cables
on Page 51
on Page 52
on Page 53
on Page 54.
rs
are connected securely.
Note:Most customer problems reported to Comtrol Technical Support
are eventually traced to cabling or network problems.
Model Connected to
16-Port - 2E (Dual Ethernet Ports)
• Verify that the network IP address, subnet mask, and gateway is correct an
appropriate for the network. Make s
DeviceMaster UP matches the unique reserved IP configured addre
the
igned by the system administrator.
ass
- If IP addressing is being used, the system should be able to pi ceMaster UP.
Devi
- If using DHCP, the host system needs to prov
teway.
ga
• Verify that the Ethernet hub and any other n system and the DeviceMaster UP are powered up and operating.
• Reboot the system, then reset the power on the DeviceMaster UP and watc th
e Status (Page 53) light activity.
Status LED Description
5 quick flashes
10 sec. on. 1 sec. off, 10 sec. on.1 sec. off... The default application is running.
• If you have a spare DeviceMaster UP, try replacing the device.
Ethernet hub or NIC Standard 10/100
ure that the IP address programmed
Ethernet
Cable
ide the subnet mask and
etwork devices between the
The default application is starting up.
Connector Name
ss
ng the
into
d
h
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Troubleshooting and Technical Support - 51
Troubleshooting and Technical Support

General Troubleshooting

This table illustrates some general troubleshooting tips.
Note: Make sure that you have reviewed the Troubleshooting Checklist
General Condition Explanation/Action
Status LED flashing
Status LED not lit
Cannot ping the device through Ethernet hub
Cannot ping or connect to the DeviceMaster UP
DeviceMaster UP continuously reboots when connected to some Ethernet switches or routers
on Page 51.
Indicates that boot program has not downloaded to the unit.
1. Reboot the system.
2. Make sure that you have downloaded the most current firmware for your protocol
Note: If the PWR or Status LED is still flashing
contact Technical S
upport.
.
,
Indicates that power has not been applied or there is a hardware failure. Contact Technical Support.
Isolate the DeviceMaster UP from the network. Connect the device directly to the NIC in the host system.
The default DeviceMaster UP IP address is often not accessible due to the subnet masking from another network unless 192.168 is used in the network.
In most cases, it will be necessary to program in an address that conforms to your network.
Invalid IP information may also cause the switch or router to check for a gateway address. Lack of a gateway address is a common cause.
52 - Troubleshooting and Technical Support
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Troubleshooting and Technical Support

DeviceMaster UP LEDs

The DeviceMaster UP has network and port LEDs to indicate status. This subsection discusses:

• TX/RX LEDs

• Network and Device LEDs on Page 53
TX/RX LEDs This subsection discusses RX and TX LEDS on the DeviceMaster LT.
The RX (yellow) and TX (green) LEDs function accordingly when the cable is attached properly to a serial device.
Note: The RX/TX LEDs cycle during the reboot cycle.
The LEDs do not function as described until the port has been opened by an application.
You can use Test Terminal to open a port or ports if you want to test a port or ports.
The RX (green) and TX (yellow) LEDs functions are displayed in the following table when the cable is attached properly to a serial device.
LED Mode Description LED Status

Network and Device LEDs

RS-232
No valid RS-232 device is connected
Valid RS-232 device is connected but no data
Always off
On
transmission is occurring
RX (Green)
RS-422/485
Data being received LED blinks
No data being received Always off
Data being received LED blinks
No mode No mode selected Always off
No data being transmitted Always off
TX (Yellow) RS-232/422/485
The LEDs indicate that the default DeviceMaster UP appl
Data being transmitted LED blinks
ication is running. If you have loaded PortVision DX, you can check the DeviceMaster UP status on­line.
•If the Status LED on the DeviceMaster LT is lit, it indicates the DeviceMa
T has power and it has completed the boot cycle.
L
The Status LED flashes while booting and it takes approximately 15 seconds for the Bootloader to complete the cycle. When the Bootloader completes the cycle, the LED has a solid, steady light that blinks approximately every 10 seconds.
• The green Ethernet LED indicates that a link has been
ellow Ethernet LED indicates activity.
y
established and the
ster
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
Troubleshooting and Technical Support - 53
Troubleshooting and Technical Support

Technical Support

It contains troubleshooting procedures that you should perform before contacting Technical Support since they will request that you perform, some or all of the procedures before they will be able to help you diagnose your problem. If you need technical support .
Downloads ftp://ftp.comtrol.com/html/up_main.htm
Web site http://www.comtrol.com
Phone (763) 957-6000
Comtrol Contact Information
54 - Troubleshooting and Technical Support
DeviceMaster UP 16-Port
Hardware User Guide: 2000596 Rev. B
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