Comtech EF Data SDM-9600 User Manual

NetPerformer® SDM-9600 with SDM-9606 Blades Hardware Installation Guide

COPYRIGHTS AND DISCLAIMERS

Published Date: October 2013
Document # 1659 current revision tracker
This publication contains information proprietary and confidential to Memotec Inc. Any reproduction, disclosure or unauthorized use of this publication is expressly prohibited except as Memotec Inc. may otherwise authorize in writing.
Memotec Inc. reserves the right to make changes without notice in product or component design as warranted by evolution in user needs or progress in engineering or manufacturing technology. Changes which affect the operation of the unit will be documented in the next revision of the manual.
We have made every effort to ensure the accuracy of the information presented in our documentation. However, Memotec assumes no responsibility for the accuracy of the information published. Product documentation is subject to change without notice. Changes, if any, will be incorporated in new editions of these documents. Memotec may make improvements or changes in the products or programs described within the documents at any time without notice. Mention of products or services not manufactured or sold by Memotec is for informational purposes only and constitutes neither an endorsement nor a recommendation for such products or services.
Memotec Inc. is a wholly owned subsidiary of Comtech EF Data Corp., and its parent company Comtech Telecommunications Corp (NASDAQ: CMTL).
AccessView, CXTool, CX-U Series, CX-UA Series, AbisXpress, NetPerformer, AccessGate, ACTView, SDM-8400, and the SDM-9000 series of products are either registered trademarks or trademarks of Memotec Inc.in Canada, the United States of America, and in other countries.
artf3363
Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
Whatsup and WhatsupGold are registered trademarks of Ipswitch Inc. in the United States and other countries.
Any other trademarks are the property of their respective companies.
7755 Henri Bourassa Blvd. West Montreal, Quebec Canada H4S 1P7

Contents

Chapter 1: Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1. 1 About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1. 2 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.2.1 Instructions to the Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1. 3 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.3.1 SDM-9600 Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.3.2 SDM-9606 Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.3.3 NetPerformer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.3.4 Changes to Console Operations . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1. 4 Related Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.4.1 NetPerformer Document Set . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.4.2 Request for Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.4.3 Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
1. 5 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
1.5.1 Providing Product Numbers to Technical Support . . . . . . . . . . . 1-8
1.5.2 Product Serial Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
1.5.3 Product Work Order Number . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
1.5.4 Checking the Contents of Your Product Package . . . . . . . . . . . 1-9
1.5.5 Returning an SDM-9600 Chassis or SDM-9606 Blade . . . . . . 1-10
1. 6 Sales Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Chapter 2: Compliance Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2. 1 Regulatory – Compliance and Agency Approval. . . . . . . . . . . . . . . . . . . . 2-2
2. 2 Compliance and Regulatory Statements. . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
2.2.1 EU Directive 1999/5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
2.2.2 Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2.2.3 Intent of Use and Network Compatibility . . . . . . . . . . . . . . . . . . 2-6
2.2.4 EN55022 and CISPR22 Warning. . . . . . . . . . . . . . . . . . . . . . . . 2-6
2.2.5 FERRITES (EMI Filters). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
2.2.6 FCC Part 15 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.2.7 Industry Canada Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.2.8 Notice d'Industrie Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2. 3 Environmental Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
2.3.1 Waste Electrical and Electronic Equipment – WEEE. . . . . . . . . 2-8
2.3.2 Restriction of Hazardous Substances - RoHS . . . . . . . . . . . . . . 2-9
Memotec Inc.
2.3.3 Compliance to China RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2. 4 Safety Warnings and Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2. 5 Making Changes or Modifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Chapter 3: Unpacking the SDM-9600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3. 1 Selecting a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.1.1 Rack Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.1.2 Distance Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.1.3 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3. 2 Preparing the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3.2.1 What You Will Need. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Chapter 4: Hardware Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4. 1 About the Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4. 2 Installing the SDM-9600 Chassis in a Rack . . . . . . . . . . . . . . . . . . . . . . . 4-3
4. 3 Installing or Upgrading the DSP Modules . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
4.3.1 Location of DSP Socket on the SDM-9606 Blade . . . . . . . . . . . 4-4
4.3.2 Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4. 4 Hardware Strapping for E1 Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
4.4.1 Strapping for E1-75 Operation. . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
4. 5 Installing a Blade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
4. 6 Removing a Blade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
4. 7 Installing the Filler Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
4. 8 Powering Up the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
4.8.1 Connecting to the Power Source. . . . . . . . . . . . . . . . . . . . . . . 4-15
4.8.2 System Status on Power-up . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
4. 9 Connecting the Console Terminal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
4.9.1 Important Console and Modem Settings for Startup . . . . . . . . 4-18
4.9.2 Activating the Console Connection . . . . . . . . . . . . . . . . . . . . . 4-19
4.9.3 Concerning HyperTerminal Connections. . . . . . . . . . . . . . . . . 4-20
4. 10 Installing the Licensed Software Options . . . . . . . . . . . . . . . . . . . . . . . . 4-21
4.10.1 Software License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
4. 11 Connecting the LAN Hub. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
4. 12 Cleaning the Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Chapter 5: Product Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
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5. 1 SDM-9600 Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
5. 2 SDM-9606 Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
5. 3 Optional Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
5. 4 Base Unit Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
5.4.1 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.4.2 Chassis System Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.4.3 Power Input Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.4.4 Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
5.4.5 Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
5. 5 Blades for SDM-9600 Chassis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
5.5.1 SDM-9606 Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
5.5.2 System Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
5. 6 Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
5.6.1 Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
5.6.2 LAN Port Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
5.6.3 LAN Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
5.6.4 RJ-45 Connector for Ethernet LAN Port. . . . . . . . . . . . . . . . . . 5-10
5. 7 DSP Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
5.7.1 High-density DSP Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
5. 8 Console Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
5.8.1 Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
5.8.2 Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
5.8.3 RJ-45 Connector for Console Port. . . . . . . . . . . . . . . . . . . . . . 5-14
5. 9 E1/T1 Digital Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
5.9.1 Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
5.9.2 E1/T1 Port Status LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
5.9.3 Supporting E1-75 on an E1/T1 Port. . . . . . . . . . . . . . . . . . . . . 5-16
5.9.4 Adaptor Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
5.9.5 E1/T1 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Chapter 6: Troubleshooting Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6. 1 Symptoms, Problems, and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Chapter 7: Networking Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
7. 1 GSM A-bis/A-ter Optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
7. 2 Voice Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
7. 3 Network Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Memotec Inc.
7. 4 Network Management and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Memotec Inc.

List of Figures

Location of Product Numbering on the SDM-9600 DC Nameplate . . . . . . . . . . . . . . . . . . . . . . . . 1-9
The SDM-9600 Chassis Equipped with SDM-9606 Blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
DSP Socket on the SDM-9606 Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Inserting a DSP Module – Starting Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Inserting a DSP Module – Final Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Installing an SDM-9606Blade in the SDM-9600 Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Blade Handle Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Rear View of the SDM-9600 Chassis with Filler Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Accessing the Air Filter Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Air Filter and Outer Grill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Front View of the SDM-9600 Chassis Equipped with SDM-9606 Blades . . . . . . . . . . . . . . . . . . . 5-3
Rear View of the SDM-9600 Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Location of Fan Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Location of Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
The SDM-9606 Blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Synchronous High-density DSP Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
RJ-48 to E1-75 Dual BNC Adaptor Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Memotec Inc.
Memotec Inc.

List of Tables

Compatible Telecom Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
SDM-9606 Front Panel LED States During Normal Initialization Sequence . . . . . . . . . . . . . . . . 4-16
Feature items for the SDM-9600 chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Feature items for the SDM-9606 blade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Feature items for optional hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
SDM-9606 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
ST LED states. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
ALM LED states. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
RJ-45 pinout for Ethernet LAN port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
RJ-45 pinout for console port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Status LED indicators on SDM-9606 digital interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
RJ-48 pinout for E1/T1 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Buffering scheme for packetization of DSP packets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Memotec Inc.
Memotec Inc.

Preface

1
Memotec Inc. 1-1
SDM-9600 with SDM-9606 Blades Hardware Installation Guide

1.1 About this Document

This document, NetPerformer® SDM-9600 Hardware Installation Guide, provides the following information about the SDM-9600 chassis installed with SDM-9606 blades:
Unpacking instructions (“Unpacking the SDM-9600” on page 3-1)
Hardware installation instructions (“Hardware Installation” on page 4-1)
Product description (“Product Description” on page 5-1)
Troubleshooting procedures (“Troubleshooting Tips” on page 6-1)
Networking features (“Networking Features” on page 7-1)
Notice concerning HyperTerminal connection (“Notice Concerning HyperTermi-
nal Connections” on page 8-1).
For information on configuring the NetPerformer, consult the NetPerformer System Reference. See the “NetPerformer Document Set” on page 1-6 for a list of other references.
NOTE: All NetPerformer documents are available on the NetPerformer
Documentation CD, which is included with your product package.
CAUTION: All documents on the NetPerformer Documentation
CD, including this guide, must be opened with Adobe™
Acrobat Reader 6.0, which is provided on the CD. If you open a NetPerformer document with an earlier version of Acrobat Reader, some of the text will not appear in its intended format. This can make the text difficult or impossible to read correctly, especially from a printed copy.
1-2 Memotec Inc.

1.2 Audience

This document is intended for use by NetPerformer system administrators as well as technicians who are qualified to set up, configure and troubleshoot a NetPerformer Enterprise Network.
Installation of NetPerformer hardware requires knowledge and proficiency in the configuration, operation, maintenance and security of all enterprise network elements in your application. You should also have a thorough understanding of telecommunications and be familiar with the networking strategies and telephony solutions currently used by your organization.

1.2.1 Instructions to the Reader

Instructions to the reader include notes, cautions and warnings, which are distinguished from the rest of the text by distinctive formatting and icons. Here is an example of each:
NOTE: A note may contain a reference, tip or other information related to the subject
at hand. The content of a note is intended to be helpful or of interest to the reader.
Preface
CAUTION: A caution contains an instruction that the reader must
follow in order to prevent damage to equipment, network failure or loss of data. The content of a caution must be read carefully and explicitly obeyed.
WARNING: A warning contains an instruction that the reader must
follow in order to prevent electrical shock, death or serious injury to personnel. The content of a warning must be read carefully and explicitly obeyed.
Memotec Inc. 1-3
SDM-9600 with SDM-9606 Blades Hardware Installation Guide

1.3 Product Overview

1.3.1 SDM-9600 Chassis

The NetPerformer SDM-9600 is a high-end chassis based on a standardized platform architecture for carrier-grade telecommunication applications. It is ideal for large-scale network applications such as GSM using point-to-point E1/T1 circuits, transport through IP (terrestrial or satellite) or satellite Single Channel Per Carrier (SCPC) connections, and Voice over IP (VoIP). Voice/data over PowerCell applications can use IP or WAN connections and are able to integrate SCPC on digital or serial interfaces.
PICMG 3.0 standard rack solution
19" rack-mountable
-48 VDC (dual feed)
Maximum 5 blades, loaded from the front
NOTE: All slots on the SDM-9600 must be installed with the same type of blade, in
this case, the SDM-9606.
Hot swappable components
Removable fan control module and air filter.
The basic software set provides support of PowerCell Voice and Data (including legacy user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay RFC-1490. Optional software licenses can be procured for support of GSM A-bis/ter, SkyPerformer satellite access and TCP Acceleration.

1.3.2 SDM-9606 Blade

Loads into front slots (maximum 5)
Each blade has 6 built-in T1/E1 universal digital ports in the front (NT hard­wired)
Can be loaded with 1 DSP module
Each blade has a capacity of up to 120 digital telephony channels
A fully loaded SDM-9600 supports 600 simultaneous voice calls
1 RJ-45 console port
2 10/100 Ethernet ports
Hot swap capability and power management control
GSM and ATM capable.
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1.3.3 NetPerformer Software

The basic software set provides support of PowerCell voice and data (including legacy user data) and IP routing over Ethernet, serial or digital ports using PowerCell WAN, PPP or Frame Relay RFC-1490. The GSM A-bis/A-ter software license is sold separately. Optional software licenses can be procured for support of SkyPerformer satellite access and TCP Acceleration.

1.3.4 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version V9.2.0 and higher. If you are familiar with earlier versions of the NetPerformer firmware, this change should be taken into consideration before you configure or manage the product.
The way you access the NetPerformer console has changed to allow for multiple user profiles:
CAUTION: The default LOGIN is now ADMIN instead of ACT.
Preface
NOTE: The default PASSWORD for this login remains SETUP.
For full instructions on setting up user profiles, refer to the Quick Configuration module of the NetPerformer Reference Guides.
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SDM-9600 with SDM-9606 Blades Hardware Installation Guide

1.4 Related Documents

NOTE: All of the documents listed here are available on the NetPerformer
Documentation CD, which is included with your product package (Part No.
520-0081-001).

1.4.1 NetPerformer Document Set

For complete information on the NetPerformer, consult the following:
NetPerformer System Reference
Includes detailed information on NetPerformer features, menus, commands, parameters and statistics displays for versions V10.2.1 R02 and higher. This Sys­tem Reference, which is divided into fascicles for each application, also inte­grates all information from the Addenda to the NetPerformer System Reference
Manual for versions 9.0.0, 9.1.0, 9.2.0 and 10.1.X.
NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product, including installable options, complete installation instructions and firmware download procedures.
NetPerformer Release Bulletins
These documents summarize the system specifications, software fixes and changes, and post-production documentation changes for a particular NetPer­former release. They also include firmware upgrade procedures.
NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum efficiency, including an analysis of data and voice traffic throughput issues and the impact of traffic flow. Provides examples of network setup and traffic meas­urement using various NetPerformer products.

1.4.2 Request for Comments

Our Technical Publications group welcomes your feedback. Please help us improve future releases of this document by sending us your comments and suggestions. You can send email to
docs@memotec.com.
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1.4.3 Training

Preface
We offer a variety of classes to reduce your learning curve and make your employees more productive. Students learn how to tailor NetPerformer products to meet their specific business requirements. Each course is developed and delivered by certified instructors who have in-depth expertise and extensive technical training experience.
To learn more about our training services, email our education facilities at
memotectraining@memotec.com.
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SDM-9600 with SDM-9606 Blades Hardware Installation Guide

1.5 Technical Support

Memotec Technical Support is designed to meet your full range of support needs. From basic service to mission-critical support, we are committed to ensuring your success with NetPerformer products. We tailor different support plans to meet your evolving business requirements. By employing state-of-the-art products and the latest technologies available, we provide some of the fastest, most efficient service in the industry.
Our entire support organization is focused on complete customer satisfaction and providing immediate solutions to your business needs.
You can contact Technical Support by calling or sending email to our helpdesk facilities:
Telephone: + (1) 514 738 4781 during regular business hours, EST (GMT-05:00) Email:
Be prepared to provide the following information:
Your name
Company name
Your location
Telephone number
Product serial numbers (see next section)
Product work order number (see next section)
Detailed problem description
Remote access to the troubled unit via Telnet or dial-up modem.
MemotecSupport@memotec.com

1.5.1 Providing Product Numbers to Technical Support

You may be requested to provide the product serial number and work order number when communicating with Technical Support.

1.5.2 Product Serial Number

The product serial number is provided on the nameplate on the underside of the SDM­9606 blade (see
Figure 1-1).

1.5.3 Product Work Order Number

The product work order number provides the manufacturing year and month of your unit. This may be required for RMA or inspection purposes. The work order number appears
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only on the nameplate on the underside of the blade (see Figure 1-1).
Memotec Inc.
Preface
Model:
_
48V
This Class A digital equipment meets all requirements of the Canadian Interference-Causing Equipment Regulations
Cet appareil numérique de la Classe A respecte toutes les exigences du Règlement sur le Matériel Brouilleur du Canada.
SDM-9600 DC
3A max
Complies with the limits for Class A digital device, pursuant to Part-15 of the FCC rules..
50
Sellable #
S/N:
Product Serial Number
Base Unit #
W/O
MEMP37000108-C
Work Order Number
Figure 1-1: Location of Product Numbering on the SDM-9600 DC Nameplate

1.5.4 Checking the Contents of Your Product Package

CAUTION: As soon as you receive your SDM-9600 chassis and
components, check the carton and its contents for any sign of damage during shipment. If there is any damage, contact the
shipping agent immediately.
Before you start SDM-9600 installation, verify the contents of the carton to ensure that you have received all the units, blades, accessories, cables and optional hardware that you ordered.
A summary of product items appears on “Product Description” on page 5-1. If any items are missing, or if you have any questions concerning your shipment, contact
Technical Support.
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SDM-9600 with SDM-9606 Blades Hardware Installation Guide

1.5.5 Returning an SDM-9600 Chassis or SDM-9606 Blade

If you need to return the SDM-9600 chassis or an SDM-9606 blade for any reason, you must ship it in the original carton using adequate shock insulation material. Failure to
do so may void the equipment warranty. Consult the Warranty statements included with the product package. Contact Technical Support for RMA requirements.
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1.6 Sales Contacts

To order NetPerformer units, DSP modules, cables and optional parts, contact Memotec Inc. or your NetPerformer distributor. To contact Memotec Inc.:
Mail: Memotec Inc.
7755 Henri Bourassa Blvd. West Montreal, Quebec Canada H4S 1P7
Telephone: +1 (514) 738-4781 during regular business hours, EST (GMT-5:00)
Fax: + (1) 514 738 4436
Preface
Web:
http://www.memotec.com
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SDM-9600 with SDM-9606 Blades Hardware Installation Guide
1-12 Memotec Inc.

Compliance Information

2
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SDM-9600 with SDM-9606 Blades Hardware Installation Guide

2.1 Regulatory – Compliance and Agency Approval

These products comply with or have obtained Regulatory Agency approval at least against the following standards:
• EMC – Emission – Class A
• EMC – Immunity EN 55024:1998 + A1 + A2
• Safety EN 60950-1:2006 + A11
• Telecom – Digital
FCC Part 15 EN 55022:1998 + A1 + A2
TBR4 TBR 12 + TBR 13
2-2 Memotec Inc.
Compliance Information

2.2 Compliance and Regulatory Statements

2.2.1 EU Directive 1999/5

DECLARATION OF CONFORMITY
We declare under our sole responsibility that the NetPerformer product:
SDM-9600
Consisting of Model SDM-9600 DC
Equipped with the following blade:
- SDM 9606 blade (100-1210-501)
Equipped with the following cable
- RJ45 to Dual BNC (502-0459-001)
to which this declaration relates, is in conformity with all applicable essential requirements following the provisions of the European Directive 1999/5/EC.
The conformity assessment procedure used for this declaration is the Annex II of the Directive. Product compliance has been demonstrated against the following standards:
EN 55022 1998 + Amendments 1 and 2 EN 55024 1998 + Amendments 1 and 2 EN 60950-1 2006 + Amendment 11
The technical file is kept at:
Montreal, 11 March 2011
Stéphane Caron Hardware Manager
Memotec Inc 7755 Blvd Henri Bourassa Montreal, Quebec H4S 1P7 Canada
137-0026-001-B
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SDM-9600 with SDM-9606 Blades Hardware Installation Guide
MEMOTEC vakuuttaa täten että NetPerformer tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
Hierbij verklaart MEMOTEC dat het toestel NetPerformer in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/ EG.
Par la présente MEMOTEC déclare que l'appareil NetPerformer est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE.
Härmed intygar MEMOTEC att denna NetPerformer står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som fram­går av direktiv 1999/5/EG.
Undertegnede MEMOTEC erklærer herved, at følgende udstyr NetPerformer overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Hiermit erklärt MEMOTEC, dass sich dieses NetPerformer in Übereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999/5/EG befindet. (BMWi).
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ
ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Con la presente MEMOTEC dichiara che questo NetPerformer è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Por medio de la presente MEMOTEC declara que el NetPerformer cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
MEMOTEC declara que este NetPerformer está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE.
Hawnhekk, MEMOTEC, jiddikjara li dan NetPerformer jikkonforma mal-htigi­jiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-Dirrettiva 1999/ 5/EC.
Käesolevaga kinnitab MEMOTEC seadme NetPerformer vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjako­hastele sätetele.
Alulírott, MEMOTEC nyilatkozom, hogy a NetPerformer megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
MEMOTEC týmto vyhlasuje, že NetPerformer spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES.
MEMOTEC tímto prohlašuje, že tento NetPerformer je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
2-4 Memotec Inc.
Compliance Information
Šiuo MEMOTEC deklaruoja, kad šis NetPerformer atitinka esminius reika­lavimus ir kitas 1999/5/EB Direktyvos nuostatas.
Ar šo MEMOTEC deklarē, ka NetPerformer atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
MEMOTEC izjavlja, da je ta NetPerformer skladu z bistvenimi zahtevami in ostalimi relevantnimi doloili direktive 1999/5/ES.
Hér með lýsir MEMOTEC yfir því að NetPerformer er í samræmi við grunnkrö­fur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Niniejszym MEMOTEC oświadcza, że NetPerformer jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/ EC.
MEMOTEC erklærer herved at utstyret NetPerformer er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
Noi MEMOTEC declarăm că aparatul NetPerformer este în conformitate cu cerinţele esenţiale şi cu alte prevederi relevante ale Hotărârii Guvernuluinr.88/ 2003 şi Directivei 1999/5/EC
MEMOTEC декларирам на своя отговорност, че далекосъобщително устройство NetPerformer съответства на съществените изисквания по 1999/ 5/EC

2.2.2 Marking

This Telecom equipment bears the following CE mark:
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SDM-9600 with SDM-9606 Blades Hardware Installation Guide

2.2.3 Intent of Use and Network Compatibility

Item Compatible Telecom Services
With SDM-9606 blade 100-1210-501
This telecom Equipment is intended to be connected to the following telecom services:
• ISDN Primary rate access at 2048 kbps in all the countries
• G.703 Leased circuits at 2048 kbps structured and
List of countries: Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK.
Table 2-1: Compatible Telecom Services

2.2.4 EN55022 and CISPR22 Warning

This is a Class A product that may cause radio interference. In this case, the user may be required to take adequate measures.

2.2.5 FERRITES (EMI Filters)

listed below
unstructured, using 120 Ohm interface, in all the countries listed below.
To ensure compliance in the European Union with the standard EN 55024:1998 + A1 + A2, Ferrites are required on each RJ48 cable connected to an E1 port and on each cable connected to an Ethernet port.
Simply clamp the ferrite onto the cable, approximately 1 inch away from the connector on the chassis.
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2.2.6 FCC Part 15 Statement

This digital equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when t he equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if n ot installed and used in accordanc e with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his or her own expense.

2.2.7 Industry Canada Statements

This digital equipment does not exceed Class A limits for radio noise emissions for digital apparatus, set out in Radio Interference Regulation of the Industry Canada. Operation in a residential area may cause unacceptable interference to radio and TV reception requiring the owner or operator to take whatever steps necessary to correct the interference.
This product meets the applicable Industry Canada technical specifications.
Compliance Information

2.2.8 Notice d'Industrie Canada

Cet équipement ne dépasse pas les limites de Classe A d'émission de bruits radioélectriques pour les appareils numériques, telles que prescrites par le Règlement sur le brouillage radioélectrique établi par l’Industrie Canada. L'exploitation faite en milieu résidentiel peut entraîner le brouillage des réceptions de radio et de télévision, ce qui obligerait le propriétaire ou l'opérateur à prendre les dispositions nécessaires pour en éliminer les causes.
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