NetPerformer® SDM-9600 with SDM-9606 Blades
Hardware Installation Guide
COPYRIGHTS AND DISCLAIMERS
Published Date: October 2013
Document # 1659 current revision tracker
This publication contains information proprietary and confidential to Memotec Inc. Any reproduction,
disclosure or unauthorized use of this publication is expressly prohibited except as Memotec Inc. may
otherwise authorize in writing.
Memotec Inc. reserves the right to make changes without notice in product or component design as warranted
by evolution in user needs or progress in engineering or manufacturing technology. Changes which affect the
operation of the unit will be documented in the next revision of the manual.
We have made every effort to ensure the accuracy of the information presented in our documentation.
However, Memotec assumes no responsibility for the accuracy of the information published. Product
documentation is subject to change without notice. Changes, if any, will be incorporated in new editions of
these documents. Memotec may make improvements or changes in the products or programs described within
the documents at any time without notice. Mention of products or services not manufactured or sold by
Memotec is for informational purposes only and constitutes neither an endorsement nor a recommendation for
such products or services.
Memotec Inc. is a wholly owned subsidiary of Comtech EF Data Corp., and its parent company Comtech
Telecommunications Corp (NASDAQ: CMTL).
AccessView, CXTool, CX-U Series, CX-UA Series, AbisXpress, NetPerformer, AccessGate, ACTView,
SDM-8400, and the SDM-9000 series of products are either registered trademarks or trademarks of Memotec
Inc.in Canada, the United States of America, and in other countries.
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7755 Henri Bourassa Blvd. West
Montreal, Quebec
Canada H4S 1P7
SDM-9600 with SDM-9606 Blades Hardware Installation Guide
1.1About this Document
This document, NetPerformer® SDM-9600 Hardware Installation Guide, provides the
following information about the SDM-9600 chassis installed with SDM-9606 blades:
•Unpacking instructions (“Unpacking the SDM-9600” on page 3-1)
•Hardware installation instructions (“Hardware Installation” on page 4-1)
•Product description (“Product Description” on page 5-1)
•Troubleshooting procedures (“Troubleshooting Tips” on page 6-1)
•Networking features (“Networking Features” on page 7-1)
For information on configuring the NetPerformer, consult the NetPerformer System Reference. See the “NetPerformer Document Set” on page 1-6 for a list of other
references.
NOTE: All NetPerformer documents are available on the NetPerformer
Documentation CD, which is included with your product package.
CAUTION:All documents on the NetPerformer Documentation
CD, including this guide, must be opened with Adobe™
Acrobat Reader 6.0, which is provided on the CD. If you open a
NetPerformer document with an earlier version of Acrobat Reader,
some of the text will not appear in its intended format. This can
make the text difficult or impossible to read correctly, especially
from a printed copy.
1-2Memotec Inc.
1.2Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up, configure and troubleshoot a NetPerformer
Enterprise Network.
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration, operation, maintenance and security of all enterprise network elements in
your application. You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization.
1.2.1Instructions to the Reader
Instructions to the reader include notes, cautions and warnings, which are distinguished
from the rest of the text by distinctive formatting and icons. Here is an example of each:
NOTE: A note may contain a reference, tip or other information related to the subject
at hand. The content of a note is intended to be helpful or of interest to the
reader.
Preface
CAUTION:A caution contains an instruction that the reader must
follow in order to prevent damage to equipment, network failure or loss of data. The content of a caution must be read carefully and
explicitly obeyed.
WARNING:A warning contains an instruction that the reader must
follow in order to prevent electrical shock, death or serious injury to personnel. The content of a warning must be read carefully
and explicitly obeyed.
Memotec Inc.1-3
SDM-9600 with SDM-9606 Blades Hardware Installation Guide
1.3Product Overview
1.3.1SDM-9600 Chassis
The NetPerformer SDM-9600 is a high-end chassis based on a standardized platform
architecture for carrier-grade telecommunication applications. It is ideal for large-scale
network applications such as GSM using point-to-point E1/T1 circuits, transport through
IP (terrestrial or satellite) or satellite Single Channel Per Carrier (SCPC) connections, and
Voice over IP (VoIP). Voice/data over PowerCell applications can use IP or WAN
connections and are able to integrate SCPC on digital or serial interfaces.
•PICMG 3.0 standard rack solution
•19" rack-mountable
•-48 VDC (dual feed)
•Maximum 5 blades, loaded from the front
NOTE: All slots on the SDM-9600 must be installed with the same type of blade, in
this case, the SDM-9606.
•Hot swappable components
•Removable fan control module and air filter.
The basic software set provides support of PowerCell Voice and Data (including legacy
user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay
RFC-1490. Optional software licenses can be procured for support of GSM A-bis/ter,
SkyPerformer satellite access and TCP Acceleration.
1.3.2SDM-9606 Blade
•Loads into front slots (maximum 5)
•Each blade has 6 built-in T1/E1 universal digital ports in the front (NT hardwired)
•Can be loaded with 1 DSP module
•Each blade has a capacity of up to 120 digital telephony channels
The basic software set provides support of PowerCell voice and data (including legacy
user data) and IP routing over Ethernet, serial or digital ports using PowerCell WAN, PPP
or Frame Relay RFC-1490. The GSM A-bis/A-ter software license is sold separately.
Optional software licenses can be procured for support of SkyPerformer satellite access
and TCP Acceleration.
1.3.4Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V9.2.0 and higher. If you are familiar with earlier versions of the NetPerformer firmware,
this change should be taken into consideration before you configure or manage the
product.
•The way you access the NetPerformer console has changed to allow for multiple
user profiles:
CAUTION: The default LOGIN is now ADMIN instead of ACT.
Preface
NOTE: The default PASSWORD for this login remains SETUP.
For full instructions on setting up user profiles, refer to the Quick Configuration module of
the NetPerformer Reference Guides.
Memotec Inc.1-5
SDM-9600 with SDM-9606 Blades Hardware Installation Guide
1.4Related Documents
NOTE: All of the documents listed here are available on the NetPerformer
Documentation CD, which is included with your product package (Part No.
520-0081-001).
1.4.1NetPerformer Document Set
For complete information on the NetPerformer, consult the following:
•NetPerformer System Reference
Includes detailed information on NetPerformer features, menus, commands,
parameters and statistics displays for versions V10.2.1 R02 and higher. This System Reference, which is divided into fascicles for each application, also integrates all information from the Addenda to the NetPerformer System Reference
Manual for versions 9.0.0, 9.1.0, 9.2.0 and 10.1.X.
•NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product,
including installable options, complete installation instructions and firmware
download procedures.
•NetPerformer Release Bulletins
These documents summarize the system specifications, software fixes and
changes, and post-production documentation changes for a particular NetPerformer release. They also include firmware upgrade procedures.
•NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency, including an analysis of data and voice traffic throughput issues and
the impact of traffic flow. Provides examples of network setup and traffic measurement using various NetPerformer products.
1.4.2Request for Comments
Our Technical Publications group welcomes your feedback. Please help us improve future
releases of this document by sending us your comments and suggestions. You can send
email to
docs@memotec.com.
1-6Memotec Inc.
1.4.3Training
Preface
We offer a variety of classes to reduce your learning curve and make your employees
more productive. Students learn how to tailor NetPerformer products to meet their specific
business requirements. Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience.
To learn more about our training services, email our education facilities at
memotectraining@memotec.com.
Memotec Inc.1-7
SDM-9600 with SDM-9606 Blades Hardware Installation Guide
1.5Technical Support
Memotec Technical Support is designed to meet your full range of support needs. From
basic service to mission-critical support, we are committed to ensuring your success with
NetPerformer products. We tailor different support plans to meet your evolving business
requirements. By employing state-of-the-art products and the latest technologies available,
we provide some of the fastest, most efficient service in the industry.
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs.
You can contact Technical Support by calling or sending email to our helpdesk facilities:
Telephone: + (1) 514 738 4781 during regular business hours, EST (GMT-05:00)
Email:
Be prepared to provide the following information:
•Your name
•Company name
•Your location
•Telephone number
•Product serial numbers (see next section)
•Product work order number (see next section)
•Detailed problem description
•Remote access to the troubled unit via Telnet or dial-up modem.
MemotecSupport@memotec.com
1.5.1Providing Product Numbers to Technical Support
You may be requested to provide the product serial number and work order number when
communicating with Technical Support.
1.5.2Product Serial Number
The product serial number is provided on the nameplate on the underside of the SDM9606 blade (see
Figure 1-1).
1.5.3Product Work Order Number
The product work order number provides the manufacturing year and month of your unit.
This may be required for RMA or inspection purposes. The work order number appears
1-8Memotec Inc.
only on the nameplate on the underside of the blade (see Figure 1-1).
Memotec Inc.
Preface
Model:
_
48V
This Class A digital equipment meets all requirements of the Canadian
Interference-Causing Equipment Regulations
Cet appareil numérique de la Classe A respecte toutes les exigences du
Règlement sur le Matériel Brouilleur du Canada.
SDM-9600 DC
3A max
Complies with the limits for Class A digital device, pursuant to
Part-15 of the FCC rules..
50
Sellable #
S/N:
Product Serial Number
Base Unit #
W/O
MEMP37000108-C
Work Order Number
Figure 1-1: Location of Product Numbering on the SDM-9600 DC Nameplate
1.5.4Checking the Contents of Your Product Package
CAUTION: As soon as you receive your SDM-9600 chassis and
components, check the carton and its contents for any sign of
damage during shipment. If there is any damage, contact the
shipping agent immediately.
Before you start SDM-9600 installation, verify the contents of the carton to ensure that
you have received all the units, blades, accessories, cables and optional hardware that you
ordered.
A summary of product items appears on “Product Description” on page 5-1.
If any items are missing, or if you have any questions concerning your shipment, contact
Technical Support.
Memotec Inc.1-9
SDM-9600 with SDM-9606 Blades Hardware Installation Guide
1.5.5Returning an SDM-9600 Chassis or SDM-9606 Blade
If you need to return the SDM-9600 chassis or an SDM-9606 blade for any reason, you
must ship it in the original carton using adequate shock insulation material. Failure to
do so may void the equipment warranty. Consult the Warranty statements included with
the product package. Contact Technical Support for RMA requirements.
1-10Memotec Inc.
1.6Sales Contacts
To order NetPerformer units, DSP modules, cables and optional parts, contact Memotec
Inc. or your NetPerformer distributor. To contact Memotec Inc.:
•Mail:
Memotec Inc.
7755 Henri Bourassa Blvd. West
Montreal, Quebec
Canada H4S 1P7
•Telephone: +1 (514) 738-4781 during regular business hours, EST (GMT-5:00)
•Fax: + (1) 514 738 4436
Preface
•Web:
http://www.memotec.com
Memotec Inc.1-11
SDM-9600 with SDM-9606 Blades Hardware Installation Guide
1-12Memotec Inc.
Compliance Information
2
Memotec Inc.2-1
SDM-9600 with SDM-9606 Blades Hardware Installation Guide
2.1Regulatory – Compliance and Agency Approval
These products comply with or have obtained Regulatory Agency approval at least against
the following standards:
• EMC – Emission – Class A
• EMC – ImmunityEN 55024:1998 + A1 + A2
• SafetyEN 60950-1:2006 + A11
• Telecom – Digital
FCC Part 15
EN 55022:1998 + A1 + A2
TBR4
TBR 12 + TBR 13
2-2Memotec Inc.
Compliance Information
2.2Compliance and Regulatory Statements
2.2.1EU Directive 1999/5
DECLARATION OF CONFORMITY
We
declare under our sole responsibility that the NetPerformer product:
SDM-9600
Consisting of Model SDM-9600 DC
Equipped with the following blade:
- SDM 9606 blade (100-1210-501)
Equipped with the following cable
- RJ45 to Dual BNC (502-0459-001)
to which this declaration relates, is in conformity with all applicable essential
requirements following the provisions of the European Directive 1999/5/EC.
The conformity assessment procedure used for this declaration is the Annex II of the Directive.
Product compliance has been demonstrated against the following standards:
EN 550221998 + Amendments 1 and 2
EN 550241998 + Amendments 1 and 2
EN 60950-12006 + Amendment 11
SDM-9600 with SDM-9606 Blades Hardware Installation Guide
•MEMOTEC vakuuttaa täten että NetPerformer tyyppinen laite on direktiivin
1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen
mukainen.
•Hierbij verklaart MEMOTEC dat het toestel NetPerformer in overeenstemming
is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/
EG.
•Par la présente MEMOTEC déclare que l'appareil NetPerformer est conforme
aux exigences essentielles et aux autres dispositions pertinentes de la directive
1999/5/CE.
•Härmed intygar MEMOTEC att denna NetPerformer står I överensstämmelse
med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
•Undertegnede MEMOTEC erklærer herved, at følgende udstyr NetPerformer
overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
•Hiermit erklärt MEMOTEC, dass sich dieses NetPerformer in Übereinstimmung
mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften
der Richtlinie 1999/5/EG befindet. (BMWi).
•ΜΕΤΗΝΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ
ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
•Con la presente MEMOTEC dichiara che questo NetPerformer è conforme ai
requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva
1999/5/CE.
•Por medio de la presente MEMOTEC declara que el NetPerformer cumple con
los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles
de la Directiva 1999/5/CE.
•MEMOTEC declara que este NetPerformer está conforme com os requisitos
essenciais e outras disposições da Directiva 1999/5/CE.
•Hawnhekk, MEMOTEC, jiddikjara li dan NetPerformer jikkonforma mal-htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-Dirrettiva 1999/
5/EC.
•Käesolevaga kinnitab MEMOTEC seadme NetPerformer vastavust direktiivi
1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
•Alulírott, MEMOTEC nyilatkozom, hogy a NetPerformer megfelel a vonatkozó
alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
•MEMOTEC týmto vyhlasuje, že NetPerformer spĺňa základné požiadavky a
všetky príslušné ustanovenia Smernice 1999/5/ES.
•MEMOTEC tímto prohlašuje, že tento NetPerformer je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
2-4Memotec Inc.
Compliance Information
•Šiuo MEMOTEC deklaruoja, kad šis NetPerformer atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
•Ar šo MEMOTEC deklarē, ka NetPerformer atbilst Direktīvas 1999/5/EK
būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
•MEMOTEC izjavlja, da je ta NetPerformer skladu z bistvenimi zahtevami in
ostalimi relevantnimi dolo㶜ili direktive 1999/5/ES.
•Hér með lýsir MEMOTEC yfir því að NetPerformer er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.
•Niniejszym MEMOTEC oświadcza, że NetPerformer jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/
EC.
•MEMOTEC erklærer herved at utstyret NetPerformer er i samsvar med de
grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
•Noi MEMOTEC declarăm că aparatul NetPerformer este în conformitate cu
cerinţele esenţiale şi cu alte prevederi relevante ale Hotărârii Guvernuluinr.88/
2003 şi Directivei 1999/5/EC
•MEMOTEC декларирамнасвояотговорност, чедалекосъобщително устройство NetPerformer съответстванасъщественитеизискванияпо 1999/
5/EC
2.2.2Marking
This Telecom equipment bears the following CE mark:
Memotec Inc.2-5
SDM-9600 with SDM-9606 Blades Hardware Installation Guide
2.2.3Intent of Use and Network Compatibility
ItemCompatible Telecom Services
With SDM-9606 blade
100-1210-501
This telecom Equipment is intended to be connected to the
following telecom services:
• ISDN Primary rate access at 2048 kbps in all the countries
• G.703 Leased circuits at 2048 kbps structured and
List of countries: Austria, Belgium, Bulgaria, Czech Republic,
Cyprus, Denmark, Estonia, Finland, France, Germany,
Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia,
Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden,
Switzerland, UK.
Table 2-1: Compatible Telecom Services
2.2.4EN55022 and CISPR22 Warning
This is a Class A product that may cause radio interference. In this case, the user may be
required to take adequate measures.
2.2.5FERRITES (EMI Filters)
listed below
unstructured, using 120 Ohm interface, in all the countries
listed below.
To ensure compliance in the European Union with the standard EN 55024:1998 + A1 +
A2, Ferrites are required on each RJ48 cable connected to an E1 port and on each cable
connected to an Ethernet port.
Simply clamp the ferrite onto the cable, approximately 1 inch away from the connector on
the chassis.
2-6Memotec Inc.
2.2.6FCC Part 15 Statement
This digital equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference
when t he equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if n ot installed and used in accordanc e
with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference,
in which case the user will be required to correct the interference at his or her own
expense.
2.2.7Industry Canada Statements
This digital equipment does not exceed Class A limits for radio noise emissions for digital
apparatus, set out in Radio Interference Regulation of the Industry Canada. Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
the owner or operator to take whatever steps necessary to correct the interference.
This product meets the applicable Industry Canada technical specifications.
Compliance Information
2.2.8Notice d'Industrie Canada
Cet équipement ne dépasse pas les limites de Classe A d'émission de bruits
radioélectriques pour les appareils numériques, telles que prescrites par le Règlement sur
le brouillage radioélectrique établi par l’Industrie Canada. L'exploitation faite en milieu
résidentiel peut entraîner le brouillage des réceptions de radio et de télévision, ce qui
obligerait le propriétaire ou l'opérateur à prendre les dispositions nécessaires pour en
éliminer les causes.
Memotec Inc.2-7
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