Comtech EF Data SDM-9220 User Manual

NetPerformer

SDM-9220/SDM-9230

Hardware Installation Guide

COPYRIGHTS AND DISCLAIMERS

Published Date: May 10, 2013 Document # 1588 This publication contains information proprietary and confidential to Memotec Inc. Any reproduction,

disclosure or unauthorized use of this publication is expressly prohibited except as Memotec Inc. may otherwise authorize in writing.

Memotec Inc. reserves the right to make changes without notice in product or component design as warranted by evolution in user needs or progress in engineering or manufacturing technology. Changes which affect the operation of the unit will be documented in the next revision of the manual.

We have made every effort to ensure the accuracy of the information presented in our documentation. However, Memotec assumes no responsibility for the accuracy of the information published. Product documentation is subject to change without notice. Changes, if any, will be incorporated in new editions of these documents. Memotec may make improvements or changes in the products or programs described within the documents at any time without notice. Mention of products or services not manufactured or sold by Memotec is for informational purposes only and constitutes neither an endorsement nor a recommendation for such products or services.

Memotec Inc. is a wholly owned subsidiary of Comtech EF Data Corp., and its parent company Comtech Telecommunications Corp (NASDAQ: CMTL).

CXTool, CX-U Series, CX-UA Series, AbisXpress, NetPerformer, AccessGate, SDM-8400, and the SDM9000 series of products are either registered trademarks or trademarks of Memotec Inc.in Canada, the United States of America, and in other countries.

Memotec Inc.

7755 Henri Bourassa Blvd. West Montreal, Quebec Canada H4S 1P7 Tel.: (514) 738-4781 FAX: (514) 738-4436

www.memotec.com

Chapter 1: Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1. 1 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.1.1 SDM-9220 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.1.2 SDM-9230 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.1.3 Sales Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1. 2 About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

1.2.1 Naming Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

1.2.2 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

1.2.3 Instructions to the Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

1.2.4 NetPerformer Document Set . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

1.2.5 Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

1. 3 Changes to Console Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

1. 4 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

1.4.1 Providing Product Numbers to Technical Support . . . . . . . . . . . 1-8

1.4.2 Providing Product Number to Technical Support . . . . . . . . . . . . 1-8

1.4.3 Checking the Contents of Your Product Package . . . . . . . . . . . 1-8

1.4.4 Returning a NetPerformer Unit. . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

1. 5 Training and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

1.5.1 Request for Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

1. 6 Notice Concerning HyperTerminal Connections . . . . . . . . . . . . . . . . . . . 1-10

Chapter 2: Compliance Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2. 1 Regulatory – Compliance and Agency Approval . . . . . . . . . . . . . . . . . . . . 2-2

2. 2 Compliance and Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

2.2.1 EU Directives 1999/5 and 2011/65. . . . . . . . . . . . . . . . . . . . . . . 2-3

2.2.2 Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

2.2.3 Intent of Use and Network Compatibility . . . . . . . . . . . . . . . . . . 2-6

2.2.4 EN55022 and CISPR22 Statement . . . . . . . . . . . . . . . . . . . . . . 2-7

2.2.5 FCC Part 15 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.2.6 FCC Part 68 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.2.7 Connection to the Telephone Line . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.2.8 Problems, Repair and Warranty. . . . . . . . . . . . . . . . . . . . . . . . 2-10

2.2.9 Industry Canada Statements . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

2.2.10 The Ringer Equivalence Number (REN) . . . . . . . . . . . . . . . . . 2-11

2.2.11 Notice d'Industrie Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Memotec Inc.

2.2.12 Indice d’équivalence de la sonnerie (IES) . . . . . . . . . . . . . . . . 2-12

2.2.13 Notice for Users in Australia – Emergency Dialing Warning . . 2-12

2. 3 Environmental Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

2.3.1 Waste Electrical and Electronic Equipment – WEEE . . . . . . . 2-13

2.3.2 Compliance to China RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

2. 4 Safety Warnings and Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

2. 5 Making Changes or Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Chapter 3: Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3. 1 About Unpacking the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.1.1 Selecting a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.1.2 Size Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.1.3 Distance Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

3.1.4 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

3. 2 Preparing the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

3.2.1 What You Will Need. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Chapter 4: Hardware Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4. 1 Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4. 2 Opening the Chassis Casing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

4. 3 Installing or Upgrading the DSP Module . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

4.3.1 Removing a DSP Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

4. 4 Closing the Chassis Casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

4. 5 Removing an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

4. 6 Hardware Strapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

4.6.1 NT/TE Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

4.6.2 Setting the NT/TE Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

4.6.3 E1-75 Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

4. 7 Installing an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

4. 8 Installing the Unit in a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

4. 9 E&M Wiring and Grounding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

4.9.1 E&M Grounding Considerations . . . . . . . . . . . . . . . . . . . . . . . 4-25

4. 10 Installing the Ferrites (EMI Filters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

4. 11 Powering the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28

Memotec Inc.

4.11.1 SDM-9220 UAC or SDM-9230 UAC Unit Power Cords. . . . . . 4-28

4.11.2 System Status on Power-up . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30

4. 12 Connecting the Console Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32

4.12.1 Important Console and Modem Settings for Startup . . . . . . . . 4-32

4.12.2 Activating the Console Connection . . . . . . . . . . . . . . . . . . . . . 4-33

4. 13 Installing the Licensed Software Options. . . . . . . . . . . . . . . . . . . . . . . . . 4-34

4.13.1 Software License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34

4. 14 Connecting the LAN Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35

Chapter 5: Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

5. 1 SDM-9220/9230 Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5. 2 Optional Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

5. 3 Base Unit Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

5.3.1 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

5.3.2 System Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

5. 4 Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

5.4.1 Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

5.4.2 LAN Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

5.4.3 LAN Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

5. 5 Console Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5.5.1 Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5.5.2 Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5. 6 Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

5.6.1 SDM-9220 UAC and SDM-9230 UAC . . . . . . . . . . . . . . . . . . . . 5-9

5.6.2 SDM-9220 DC and SDM-9230 DC. . . . . . . . . . . . . . . . . . . . . . . 5-9

5. 7 Rackmount Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

5. 8 DSP Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

5.8.1 DSP-160 Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

5.8.2 High-density DSP Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

5. 9 Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

5.9.1 Analog Voice Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

5.9.2 Channelized Digital Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

5.9.3 Dual Serial Port (WAN) Interface . . . . . . . . . . . . . . . . . . . . . . . 5-22

5.9.4 Interface Card Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23

5.9.5 FXS and FXO Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . 5-26

5.9.6 E&M Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27

5.9.7 T1/E1 and ISDN-BRI S/T Interface Cards . . . . . . . . . . . . . . . . 5-29

5.9.8 Supporting E1-75 on a T1/E1 Port . . . . . . . . . . . . . . . . . . . . . . 5-30

Memotec Inc.

Chapter 6: Serial Port and User Equipment Connections. . . . . . . . . . . . . . . . . . . . . . . . . 6-1

6. 1 Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

6. 2 Custom HD-26 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

6. 3 Connecting the User Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

6.3.1 Activating the User Equipment Connection . . . . . . . . . . . . . . . . 6-4

6. 4 WAN/User Port Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

6. 5 Custom Serial Cable Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

6.5.1 V.35/V.11 Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

6.5.2 TIA-232 (V.24) Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

6.5.3 X.21 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

6.5.4 X.21 EU Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

6.5.5 TIA-449 (V.36) Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

6.5.6 TIA-530 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

6. 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity. . . . . . 6-8

Chapter 7: Networking Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

7. 1 GSM A-bis/A-ter Optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

7. 2 Voice Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

7. 3 Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

7. 4 Network Management and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Chapter 8: Troubleshooting Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

8. 1 Symptoms, Problems, and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Chapter 9: Universal E&M/PTT Interface Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

9. 1 About the Universal E&M/PTT Interface Card. . . . . . . . . . . . . . . . . . . . . . 9-2

9. 2 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

9.2.1 Cable and Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

9. 3 About Push To Talk (PTT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

9.3.1 Fixed Control Station Scenario . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

9.3.2 Two Remote Locations Scenario. . . . . . . . . . . . . . . . . . . . . . . . 9-7

9. 4 Configuring Push To Talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8

9.4.1 Configuring the E&M/PTT Physical Port (LINK) . . . . . . . . . . . . 9-8

9.4.2 Configuring the E&M/PTT Channels (CHANNEL) . . . . . . . . . . . 9-9

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

Memotec Inc.

List of Figures

Front View of the SDM-9220/9230 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Removing the Cover from the Unit Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Location of Optional Hardware on the Main Board . . . . . . . . . . . . . . . . . . . . . . . 4-5

Replacing the Cover onto the Unit Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

JP5 AND JP6 locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13

Position of Jumper Connectors J4 and J7 on the Dual Port T1/E1 Interface Card . .4-15

Location of Interface Cards in the SDM-9220/9230 Slots . . . . . . . . . . . . . . . . . .4-19

Rackmount Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-21

Completed Rackmount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22

Four-wire E&M Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24

Two-wire E&M Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24

Installing a ferrite with an RJ-45/RJ-48 connector . . . . . . . . . . . . . . . . . . . . . . .4-27

Power Cords for SDM-9220 UAC or SDM-9230 UAC Unit . . . . . . . . . . . . . . . . . . .4-28

Harness and Wire for SDM-9220 DC or SDM-9230 DC Power Connection . . . . . . .4-29

Rear View of the SDM-9230 UAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

SDM-9220/9230 Installed with rackmount brackets . . . . . . . . . . . . . . . . . . . . . .5-10

DSP-160 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

High-density DSP module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12

The Dual FXS interface card (top) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14

The Quad FXS interface card (bottom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14

The Dual FXO interface card (top) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15

The Quad FXO interface card (bottom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15

The E&M interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16

The Single Port T1/E1 interface card (top) . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-19

The Dual Port T1/E1 interface card (bottom) . . . . . . . . . . . . . . . . . . . . . . . . . . .5-19

The ISDN-BRI S/T interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-21

The Dual Serial port interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-23

RJ-11 pinout (female jack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-26

RJ-45 pinout (female jack) for E&M interface card . . . . . . . . . . . . . . . . . . . . . . .5-28

Memotec Inc.

RJ-48 to E1-75 dual BNC adaptor cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31

RJ-45 Pinout (female jack) for Universal E&M/PTT Interface Card . . . . . . . . . . . . . 9-3

SETUP Command Paths in the CLI Tree for Push To Talk Support . . . . . . . . . . . . . 9-8

Memotec Inc.

List of Tables

Compatible Telecom Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Jumper installation parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

E&M wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

SDM-9220/9230 ports requiring a ferrite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

Front Panel LED States During System Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31

Basic features of the SDM-9220/9230 unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Optional Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

List of physical ports and their port numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3

STATUS LED states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

ALARM LED states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

RJ-45 pinout for Ethernet LAN port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Status LED indicators on analog voice interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23

Status LED indicators on channelized digital interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25

RJ-45 pinout for E&M interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-27

RJ-48 pinout for single/dual port T1/E1 interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29

RJ-48 pinout for ISDN-BRI S/T interface card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29

Serial connector and NetPerformer custom HD-26 cable set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Packetization of DSP packets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

RJ-45 pinout for the Universal E&M/PTT interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Push-To-Talk Application: Scenario 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-6

Push-To-Talk Application: Scenario 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7

Memotec Inc.

Preface

Memotec Inc. 1-1

SDM-9220/9230 Hardware Installation Guide

1.1 Product Overview

1.1.1 SDM-9220

The NetPerformer SDM-9220 is an entry-level standalone chassis designed for network convergence at the branch office level. It is a high speed, low cost, flexible and powerful unit that supports 8 analog or BRI/ST digital voice connections in a multitude of application scenarios.

The SDM-9220 base unit has:

• One serial port equipped with HD-26 female connector

• Two 10/100Base-T Ethernet ports (RJ45 connectors)

• One console port

• Two expansion slots

• All UAC base units come equipped with universal AC power supply and a choice of 120 VAC North American or 240 VAC European power cord (must be specified at time of ordering)

The basic software set provides support of PowerCell Voice and Data (including legacy user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay RFC-1490. Optional software licenses can be procured for support of GSM, SkyPerformer satellite access and TCP Acceleration.

1.1.2 SDM-9230

The NetPerformer SDM-9230 is a standalone chassis designed for network convergence at the branch office level. It is a high speed, low cost, flexible and powerful unit that supports analog/digital voice and data in a multitude of application scenarios. It is ideal for branch offices that require support for up to 12 analog or 120 digital telephony channels.

The SDM-9230 base unit has:

• The –48VDC versions include a 6-foot wiring harness

• A DB9F-DB9F console cable and 19-inch rackmount kit are also included in the product package

• A custom cable (HD-26 male connector) is required for the serial port, available from Memotec Inc. or your NetPerformer distributor.

• One serial port equipped with HD-26 female connector

• Two 10/100Base-T Ethernet ports (RJ45 connectors)

• One console port

• Three expansion slots for analog voice, digital (T1/E1) voice/data, BRI/ST voice/ data and dual serial interface cards

1-2 Memotec Inc.

• All UAC base units come equipped with universal AC power supply and a choice

• The –48VDC versions include a 6-foot wiring harness

• A DB9F-DB9F console cable and 19-inch rackmount kit are also included in the

• A custom cable (HD-26 male connector) is required for the serial port, available

1.1.3 Sales Contacts

To order NetPerformer units, DSP modules, cables and optional parts, contact Memotec Inc. or your NetPerformer distributor. To contact Memotec Inc.:

• Mail:

Preface

of 120 VAC North American or 240 VAC European power cord (must be specified at time of ordering)

product package

from Memotec Inc. or your NetPerformer distributor.

Memotec Inc.

7755 Henri Bourassa Blvd. West Montreal, Quebec Canada H4S 1P7

• Telephone: +1 (514) 738-4781 during regular business hours, EST (GMT-5:00) Fax: + (1) 514 738 4436

• Web: http://www.memotec.com

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SDM-9220/9230 Hardware Installation Guide

1.2 About this Document

This document, NetPerformer® SDM-9220/9230 Hardware Installation Guide, provides the following information about the SDM-9220 and SDM-9230:

• Regulatory compliance information (“Compliance Information” on page 2-1)

• Unpacking instructions (“Unpacking” on page 3-1)

• Product description (“Product Description” on page 5-1)

• Hardware installation instructions (“Hardware Installation” on page 4-1)

• Troubleshooting procedures (“Troubleshooting Tips” on page 8-1)

• Serial port specifications and user equipment connection (“Serial Port and User

Equipment Connections” on page 6-1)

• Networking features (“Networking Features” on page 7-1)

• Notice concerning HyperTerminal connection (“Notice Concerning HyperTermi-

nal Connections” on page 1-10).

For information on configuring the NetPerformer, consult the NetPerformer Reference Guides. See the “NetPerformer Document Set” on page 1-5 for a list of other references.

NOTE: All NetPerformer documents are available on the NetPerformer Companion

CD, which is included with your product package.

If you open a NetPerformer document with an earlier version of Acrobat Reader, some of the text will not appear in its intended format. This can make the text difficult or impossible to read correctly, especially from a printed copy.

1.2.1 Naming Conventions

In this document:

• The notation SDM-9220/9230 denotes the SDM-9220 and SDM-9230 products. The product is identified on the front of the unit.

• SDM-9220 products include the SDM-9220 UAC model and the SDM-9220 DC model.

CAUTION:: All documents on the NetPerformer Companion CD,

including this guide, must be opened with Adobe™ Acrobat Reader, which is provided on the CD.

• SDM-9230 products include the SDM-9230 UAC model and the SDM-9230 DC model.

1-4 Memotec Inc.

The model number is identified on the nameplate on the bottom of the unit.

1.2.2 Audience

This document is intended for use by NetPerformer system administrators as well as technicians who are qualified to set up, configure and troubleshoot a NetPerformer Enterprise Network.

Installation of NetPerformer hardware requires knowledge and proficiency in the configuration, operation, maintenance and security of all enterprise network elements in your application. You should also have a thorough understanding of telecommunications and be familiar with the networking strategies and telephony solutions currently used by your organization.

1.2.3 Instructions to the Reader

Instructions to the reader include notes, cautions and warnings, which are distinguished from the rest of the text by distinctive formatting and icons. Here is an example of each:

Preface

NOTE: A note may contain a reference, tip or other information related to the subject

at hand. The content of a note is intended to be helpful or of interest to the reader.

CAUTION: A caution contains an instruction that the reader must

loss of data.

The content of a caution must be read carefully and explicitly obeyed.

WARNING: A warning contains an instruction that the reader must

personnel.

The content of a warning must be read carefully and explicitly obeyed.

1.2.4 NetPerformer Document Set

in order to prevent damage to equipment, network failure or

in order to prevent electrical shock, death or serious injury to

For complete information on the NetPerformer, consult the following:

• NetPerformer Reference Guides

Includes detailed information on new generation NetPerformer features, menus, commands, parameters and statistics displays.

Memotec Inc. 1-5

SDM-9220/9230 Hardware Installation Guide

• NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product, including installable options, complete installation instructions and firmware download procedures.

• NetPerformer Release Bulletins

These documents summarize the system specifications, software fixes and changes, and post-production documentation changes for a particular NetPerformer release.

• NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum efficiency, including an analysis of data and voice traffic throughput issues and the impact of traffic flow. Provides examples of network setup and traffic measurement using various NetPerformer products.

1.2.5 Related Documents

All of the documents listed here are available on the NetPerformer Companion CD, which is included with your product package (Part no. 520-0081-001; Ordering part no. 1610692-001).

1-6 Memotec Inc.

1.3 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version V9.2.0, and still applies to firmware version V10.1.X and higher. If you are familiar with earlier versions of the NetPerformer firmware, this change should be taken into consideration before you configure or manage the product.

• The way you access the NetPerformer console has changed to allow for multiple user profiles:

CAUTION:: The default LOGIN is now ADMIN instead of ACT.

NOTE: The default PASSWORD for this login remains SETUP.

For full instructions on setting up user profiles, refer to the Quick Configuration module of the NetPerformer Reference Guides.

Preface

Memotec Inc. 1-7

SDM-9220/9230 Hardware Installation Guide

1.4 Technical Support

Memotec Technical Support is designed to meet your full range of support needs. From basic service to mission-critical support, we are committed to ensuring your success with NetPerformer products. By employing state-of-the-art products and the latest technologies available, we provide some of the fastest, most efficient service in the industry.

Our entire support organization is focused on complete customer satisfaction and providing immediate solutions to your business needs.

You can contact Technical Support by calling or sending email to our helpdesk facilities:

• Telephone: +1 (514) 738-4781 during regular business hours, EST (GMT-5:00)

• Email: MemotecSupport@memotec.com

Be prepared to provide the following information:

• Your name

• Company name

• Your location

• Telephone number

• Product serial number (see next section)

• Product work order number (see next section)

• Detailed problem description

• Remote access to the troubled unit via Telnet or dial-up modem.

1.4.1 Providing Product Numbers to Technical Support

You may be requested to provide the product serial number and work order number when communicating with Technical Support.

1.4.2 Providing Product Number to Technical Support

The product serial number may be requested when communicating with NetPerformer T echnical Support. The serial number can be found on the rear of the unit. See “Rear V iew

of the SDM-9230 UAC” on page 5-2.

1.4.3 Checking the Contents of Your Product Package

CAUTION:: As soon as you receive your NetPerformer product,

check the carton and its contents for any sign of damage during shipment. If there is any damage, contact the shipping agent

immediately.

Before you install your NetPerformer product, verify the contents of the carton to ensure

1-8 Memotec Inc.

that you have received all the units, accessories, cables and optional hardware that you ordered.

NOTE: A summary of product items appears on “Product Description” on page 5-1.

If any items are missing, or if you have any questions concerning your shipment, contact Technical Support.

1.4.4 Returning a NetPerformer Unit

If you need to return a NetPerformer unit for any reason, you must ship it in the original carton using adequate shock insulation material. Failure to do so may void the

equipment warranty. Consult the Warranty statements included with the product package. Contact Technical Support for RMA requirements.

1.5 Training and Documentation

Preface

We offer a variety of classes to reduce your learning curve and make your employees more productive. Students learn how to tailor NetPerformer products to meet their specific business requirements. Each course is developed and delivered by certified instructors who have in-depth expertise and extensive technical training experience. Customized courses, tailored to meet your business needs, are also available.

To learn more about our training services, email our education facilities at

memotectraining@memotec.com

1.5.1 Request for Comments

Our Technical Publications group welcomes your feedback. Please help us improve future releases of this document by sending us your comments and suggestions. You can send email to docs@memotec.com.

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SDM-9220/9230 Hardware Installation Guide

1.6 Notice Concerning HyperTerminal Connections

The HyperTerminal communications program comes with Microsoft Windows products, and can be used for very basic NetPerformer console functions if no terminal emulation program is available.

CAUTION:: HyperTerminal is not recommended for adjusting the

NetPerformer configuration or monitoring its operations. Known problems include the following:

• The arrow keys cannot be used to view channel status on all slots

• The console speed cannot be changed from the default 9600 bps after the console connection is up and running

• On some computers, the default Emulation setting of the HyperTerminal communications program can potentially cause problems for console operations.

If you must use HyperTerminal for your console connection, you should change the Emulation setting from

Auto detect to ANSI, as follows:

1. Access HyperTerminal using the Windows Start button and drop-down menus:

Start > Programs > Accessories > Communications > HyperTerminal

2. If you have already defined the connection to the NetPerformer console port, open that connection:

File > Open > your_filename.ht

3. If you have not yet defined the connection to the NetPerformer console port, create a new connection:

File > New Connection > your_filename

4. Open the Properties window for the connection:

File > Properties

5. Click on the Settings tab to view the current value of the Emulation parameter.

6. Select the value ANSI from the list box for the Emulation parameter.

7. Click

NOTE: The above procedure does not resolve the problems with arrow key func-

OK.

tionality or console speed, and should be considered a temporary solution only. You should procure a more robust terminal emulation software program

for configuration and monitoring purposes. Contact Technical Support if you need further assistance.

1-10 Memotec Inc.

Compliance Information

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SDM-9220/9230 Hardware Installation Guide

2.1 Regulatory – Compliance and Agency Approval

These products comply with or have obtained Regulatory Agency approval at least against the following standards:

• EMC – Emission – Class B

• EMC – Immunity EN 55024:1998 + A1 + A2

• Safety IEC 60950-1

• Telecom – Digital FCC Part 68 + TIA-968-A

FCC Part 15 EN55022:2010 (SDM-9220 UAC, SDM-9230 UAC) AS/NZS CISPR22

EN60950-1:2006 + A11, 1 and 12 (SDM-9220 UAC, SDM-9230 UAC) IEC 60950-1:2005 + Amendment 1 (SDM-9220 UAC, SDM9230 UAC) UL 60950-1 CSA C22-2 N°60950-1 AS/NZS 60950

IC CS-03 Issue 8 - Part 2 and Part 6 AS/ACIF S016 AS/ACIF S031 AS/ACIF S038 TBR 1 + TBR 2 TBR 3 TBR4 TBR 12 + TBR 13 NTR4

• Telecom – Analog FCC Part 68 + TIA-968-A

IC CS-03 Issue 8 - Part 1 AS/ACIF S002 TBR 15 + TBR 17 TBR 21

2-2 Memotec Inc.

Compliance Information

2.2 Compliance and Regulatory Statements

2.2.1 EU Directives 1999/5 and 2011/65

DECLARATION OF CONFORMITY

We declare under our sole responsibility that the NetPerformer products:

SDM-9220 and SDM-9230

Consisting of Models SDM-9220 UAC and SDM-9230 UAC

With interface cards:

SDM-92X0 SDM-92X0

SDM-92X0

With Cable:

- RJ48 to Dual BNC (502-0458-001)

Quad E&M (100-1092-502) Dual BRI S/T (100-1097-501) Quad FXS (100-1106-502) Dual FXS (100-1106-503) Quad FX0 (100-1107-503) Dual FX0 (100-1107-504) Dual Serial (100-1126-501) Single T1/E1 (100-1111-501) Dual T1/E1 (100-1111-502)

to which this declaration relates, are in conformity with:

1- All applicable essential requirements following the provisions of the European

Directive 1999/5/EC.

The conformity assessment procedure used for this declaration is the Annex II of the Directive. Product compliance has been demonstrated against the following standards:

EN 55022 2010 EN 55024 1998 + Amendments 1 and 2 EN 60950-1 2006 + Amendments A11, A12 and A1 EN 61000-3-2 2006 + Amendments 1 and 2 EN 61000-3-3 2008

2- The European Directive 2011/65/EC (RoHS Recast)

The technical file is kept at:

Montreal, 20 March 2013

Claude Rocray Vice President, Engineering

Memotec Inc 7755 Blvd Henri Bourassa Montreal, Quebec H4S 1P7 Canada

P/N 137-0022-075-F

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SDM-9220/9230 Hardware Installation Guide

• MEMOTEC vakuuttaa täten että NetPerformer SDM-9220/9230 UAC tyyppinen

laite on direktiivin 1999/5/EY, 2011/65/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.

• Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-9220/9230 UAC

in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG, 2011/65/EG.

• Par la présente MEMOTEC déclare que l'appareil NetPerformer SDM-9220/9230

UAC est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE, 2011/65/CE.

• Härmed intygar MEMOTEC att denna NetPerformer SDM-9220/9230 UAC står I

överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG, 2011/65/EG.

• Undertegnede MEMOTEC erklærer herved, at følgende udstyr NetPerformer

SDM-9220/9230 UAC overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF, 2011/65/EF.

• Hiermit erklärt MEMOTEC, dass sich dieses NetPerformer SDM-9220/9230 UAC

in Übereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999/5/EG, 2011/65/EG befindet. (BMWi).

• ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-9220/9230

UAC ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ, 2011/65/EK.

• Con la presente MEMOTEC dichiara che questo NetPerformer SDM-9220/9230

UAC è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE, 2011/65/CE.

• Por medio de la presente MEMOTEC declara que el NetPerformer SDM-9220/

9230 UAC cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE, 2011/65/CE.

• MEMOTEC declara que este NetPerformer SDM-9220/9230 UAC está conforme

com os requisitos essenciais e outras disposições da Directiva 1999/5/CE, 2011/ 65/CE.

• Hawnhekk, MEMOTEC, jiddikjara li dan NetPerformer SDM-9220/9230 UAC

jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC, 2011/65/EC.

• Käesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-9220/9230 UAC

vastavust direktiivi 1999/5/EÜ, 2011/65/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.

• Alulírott, MEMOTEC nyilatkozom, hogy a NetPerformer SDM-9220/9230 UAC

megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC, 2011/65/EC irányelv egyéb elõírásainak.

• MEMOTEC týmto vyhlasuje, že NetPerformer SDM-9220/9230 UAC spĺňa

základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES, 2011/ 65/ES.

2-4 Memotec Inc.

Compliance Information

• MEMOTEC tímto prohlašuje, že tento NetPerformer SDM-9220/9230 UAC je ve

shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES, 2011/65/ES.

• Šiuo MEMOTEC deklaruoja, kad šis NetPerformer SDM-9220/9230 UAC atitinka

esminius reikalavimus ir kitas 1999/5/EB, 2011/65/EB Direktyvos nuostatas.

• Ar šo MEMOTEC deklarē, ka NetPerformer SDM-9220/9230 UAC atbilst

Direktīvas 1999/5/EK, 2011/65/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.

• MEMOTEC izjavlja, da je ta NetPerformer SDM-9220/9230 UAC skladu z bistve-

nimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES, 2011/65/ES.

• Hér með lýsir MEMOTEC yfir því að NetPerformer SDM-9220/9230 UAC er í

samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC, 2011/65/EC.

• Niniejszym MEMOTEC oświadcza, że NetPerformer SDM-9220/9230 UAC jest

zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC, 2011/65/EC.

• MEMOTEC erklærer herved at utstyret NetPerformer SDM-9220/9230 UAC er i

samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/ EF, 2011/65/EF.

2.2.2 Marking

• Noi MEMOTEC declarăm că aparatul NetPerformer SDM-9220/9230 UAC este

în conformitate cu cerinţele esenţiale şi cu alte prevederi relevante ale Hotărârii Guvernuluinr.88/2003 şi Directivei 1999/5/EC, 2011/65/EC.

• MEMOTEC декларирам на своя отговорност, че далекосъобщително

устройство NetPerformer SDM-9220/9230 UAC съответства на съществените изисквания по 1999/5/EC, 2011/65/EC.

Both the SDM-9220 UAC and the SDM-9230 UAC bear the following CE mark:

Memotec Inc. 2-5

SDM-9220/9230 Hardware Installation Guide

2.2.3 Intent of Use and Network Compatibility

Item Compatible Telecom Services

The SDM-9230 and SDM9230 unit with the appropriate DTE cables

With Interface Card P/N 100-1126-001 or -501 (Dual Serial)

This telecom Equipment is intended to be connected to the following telecom services:

• X.21, V.24, V.35 or V.36 Leased Circuits, in all the countries listed below

• Packet Switched Data offering X.21, V.24, V.35 or V.36 physical interface, in all the countries listed below

List of countries: Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK.

This telecom Equipment is intended to be connected to the following telecom services:

• X.21, V.24, V.35 or V.36 Leased Circuits, in all the countries listed below

• Packet Switched Data offering X.21, V.24, V.35 or V.36 physical interface, in all the countries listed below

With Interface Cards P/N 100-1111-001/002 or -501/ 502 (Single/Dual T1/E1-

120)

This telecom Equipment is intended to be connected to the following telecom services:

• ISDN Primary rate access at 2048 kbps in all the countries listed below

• G.703 Leased circuits at 2048 kbps structured and unstructured, using 120 Ohm interface, in all the countries listed below

Table 2-1: Compatible Telecom Services

2-6 Memotec Inc.

Compliance Information

Item Compatible Telecom Services

With Interface Cards P/N 100-1111-001/002 or -501/ 502 (Single/Dual T1/E1) and with cable P/N 5020458-001 (75 ohm)

With Interface Cards P/N 100-1097-001 or -501 (ISDN-BRI S/T)

With Interface Cards P/N 100-1107-003/004 or -503/ 504 (Quad/Dual FXO)

This telecom Equipment is intended to be connected to the following telecom service:

• G.703 Leased circuits at 2048 kbps unstructured, using 75 Ohm interface, in UK

This telecom Equipment is intended to be connected to the following telecom service:

• ISDN Basic rate access in all the countries listed below

This telecom Equipment is intended to be connected to the following telecom service:

• Analog access to PSTN, in all the countries listed below

List of countries: Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Luxemburg, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, UK.

With Interface Cards P/N 100-1092-002 or -502 (Quad E&M)

This telecom Equipment is intended to be connected to the following telecom services:

• 2-wire Analog access to Leased Circuits in all the countries listed below

• 4-wire Analog access to Leased Circuits in all the countries listed below

Table 2-1: Compatible Telecom Services

2.2.4 EN55022 and CISPR22 Statement

This is a Class B product.

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SDM-9220/9230 Hardware Installation Guide

2.2.5 FCC Part 15 Statement

This digital equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

2.2.6 FCC Part 68 Statement

This equipment complies with Part 68 of the FCC rules and the requirement adopted by ACTA of the United States.

On the product nameplate of this equipment (located on the underside of the product chassis) is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.

If requested, this number must be provided to the telephone company.

2.2.7 Connection to the Telephone Line

• This equipment uses jacks for connection to the telephone line. You must, upon, request, provide the following “USOC Jack type” to your local telephone company:

- For equipment equipped with the interface card 100-1107-003/004, the

USOC jack type: RJ11C

- For equipment equipped with the interface card 100-11 1 1-001/002, the USOC jack type: RJ48C

• This equipment cannot be used on the public coin phone service provided by the telephone company. Connection to party line service is subject to state tariffs.

• Your telephone company may discontinue your service if your equipment causes harm to the telephone network. They will notify you in advance of disconnection, if possible. During notification, you will be informed of your right to file a complaint to the FCC.

• Occasionally, your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the operation of your equipment.

2-8 Memotec Inc.

Compliance Information

If so, you will be given advance notice of the change to give you an opportunity to maintain uninterrupted service.

• THE REGISTRATION NUMBER OF THE SYSTEM MUST BE PROVIDED SO THAT THE TELEPHONE COMPANY CAN ASCERTAIN INTENDED MODES OF OPERATION AND VERIFICATION OF REGISTRATION PORTS.

• If a need arises in the future, the telephone company will call the user and request the following information for any equipment being connected to the Public Switched T elephone Network:

For equipment equipped with interface cards 100-1107-003/004 or

-503/504 (Quad/Dual FXO):

- Manufacturer:

Memotec Inc.

- Model Number: Refer to the nameplate on the bottom of the unit

- FCC Registration #: Refer to the nameplate (bottom of the unit)

- Ringer Equivalence Number (REN): 0.1B

- Facility Interface Code (FIC): 04DU9-1SN

- Service Order Code (SOC): 6.0F

- Telephone plug: RJ11C

For equipment equipped with interface cards 100-1111-001/002 or –501/502 (Dual/Single T1):

- Manufacturer:

Memotec Inc.

- Model Number: Refer to the nameplate on the bottom of the unit

- FCC Registration #: Refer to the nameplate (bottom of the unit)

- Ringer Equivalence Number (REN): Not applicable

 Facility Interface Code (FIC):  04DU9-BN for 1.544 Mbps, D4  04DU9-DN for 1.544 Mbps, D4 and B8ZS  04DU9-1KN for 1.544 Mbps, ANSI ESF  04DU9-1SN for 1.544 Mbps, ANSI ESF and B8ZS

- Service Order Code (SOC):

6.0F

- Telephone plug: RJ48C

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SDM-9220/9230 Hardware Installation Guide

2.2.8 Problems, Repair and Warranty

Should you experience trouble with this telephone equipment or for repair or warranty information, please contact Memotec Inc. Canada, Inc. at +1 (514) 738-4781. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect this equipment from the line network until the problem has been corrected.

Supplier’s DECLARATION OF CONFORMITY

We hereby certify that the following NetPerformers:

SDM-9210

Consisting of Models SDM-9210 UAC and SDM-9210 DC

SDM-9220

Consisting of Models SDM-9220 UAC and SDM-9220 DC

SDM-9230

Consisting of Models SDM-9230 UAC and SDM-9230 DC

bearing labeling identification number US: 2PDDF01B009230

comply with the Federal Communications Commission’s (FCC) Rules and Regulations 47 CFR Part 68, and the Administrative Council on Terminal Attachments (ACTA) adopted technical criteria TIA-968-A, Telecommunications –

Telephone Terminal Equipment – Technical Requirements for Connection of Terminal Equipment to the Telephone Network, October 2002, TIA-968-A-1, TIA-968-A-2,

TIA-968-A-3, TIA-968-A-4, TIA-968-A-5, and also comply with TIA-1096-A,

Telecommunications – Telephone Terminal Equipment Connector Requirements for Connection of Terminal Equipment to the Telephone Network, March 2008.

Montreal, 21 October 2008

Stéphane Caron Hardware Manager

137-0022-054 C

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2.2.9 Industry Canada Statements

This digital equipment does not exceed Class B limits for radio noise emissions for digital apparatus, set out in Radio Interference Regulation of the Industry Canada. Operation in a residential area may cause unacceptable interference to radio and TV reception requiring the owner or operator to take whatever steps necessary to correct the interference.

This product meets the applicable Industry Canada technical specifications. The Industry Canada label identifies certified equipment. The certification means that the

equipment meets certain telecommunications network protective, operations, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Industry Canada does not guarantee the equipment will operate to the user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by a Memotec Inc. authorized maintenance facility. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Compliance Information

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

2.2.10 The Ringer Equivalence Number (REN)

The Ringer Equivalence Number assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of Ringer Equivalence Numbers of all the devices does not exceed 5.

2.2.11 Notice d'Industrie Canada

Cet équipement ne dépasse pas les limites de Classe B d'émission de bruits radioélectriques pour les appareils numériques, telles que prescrites par le Règlement sur le brouillage radioélectrique établi par l’Industrie Canada. L'exploitation faite en milieu résidentiel peut entraîner le brouillage des réceptions de radio et de télévision, ce qui obligerait le propriétaire ou l'opérateur à prendre les dispositions nécessaires pour en éliminer les causes.

Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada.

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SDM-9220/9230 Hardware Installation Guide

L'étiquette d'industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme aux normes de protection, d'exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les documents concernant les exigences techniques relatives au matériel terminal. Le Ministère n'assure toutefois pas que le matériel fonctionnera à la satisfaction de l'utilisateur.

Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il est permis de le raccorder aux installations de l'entreprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. L'abonné ne doit pas oublier qu'il est possible que la conformité aux conditions énoncées ci-dessus n'empêche pas la dégradation du service dans certaines situations.

Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par Memotec Inc. l'utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l'utilisateur ou à cause d’un mauvais fonctionnement.

Pour sa propre protection, l'utilisateur doit s'assurer que tous les fils de mise à la terre de la source d'énergie électrique, des lignes téléphoniques et des canalisations d'eau métalliques, s'il y en a, sont raccordés ensemble. Cette précaution est particulièrement importante dans les régions rurales.

L'entreprise de télécommunications peut demander à

L'utilisateur ne doit pas tenter de faire les raccordements lui-même, mais doit avoir recours à un service d’inspection d’installations électriques ou d’un électricien.

2.2.12 Indice d’équivalence de la sonnerie (IES)

L'indice d'équivalence de la sonnerie assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent être raccordés à une interface. La terminaison d'une interface téléphonique peut consister en une combinaison de quelques dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5.

2.2.13 Notice for Users in Australia – Emergency Dialing Warning

In the event of a power failure, an FXO interface card (Part No. 100-1107-003/004 or -503/504) will not operate.

2-12 Memotec Inc.

2.3 Environmental Information

2.3.1 Waste Electrical and Electronic Equipment – WEEE

The WEEE (W aste Electrical and Electronic Equipment) legislation aims to raise the level of recycling of electrical and electronic equipment and to encourage designers to create products with recycling in mind.

The NetPerformer equipment that you bought has required the extraction and use of natural resources for its production. It may contain hazardous substances that could impact health and the environment.

In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources, we encourage you to use the appropriate take-back systems. Those systems will reuse or recycle most of the materials of your end-of-life equipment in a sound way.

The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted municipal waste and to collect such WEEE separately.

If you need more information on the collection, reuse and recycling systems, please contact your local or regional waste administration.

Compliance Information

You can also contact us for more information on the environmental performances of our products

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SDM-9220/9230 Hardware Installation Guide

2.3.2 Compliance to China RoHS

2-14 Memotec Inc.

2.4 Safety Warnings and Precautions

WARNING WARNUNG AVERTISSEMENT

Compliance Information

Access to the interior of this unit shall be made only by a qualified technician.

Remove power plug from the power socket before performing any service on the unit.

To ensure adequate cooling of the equipment, a 2-inch unobstructed space must be provided around all sides of the unit.

The Power Socket shall be installed near the equipment and shall be easily accessible.

To prevent the risk of shock or fire hazard, replace fuse with same type and rating.

CAUTION: The ground lug is a main earth terminal that must be permanently connected

to earth.

Der Zugang ins Innere des Gerätes ist nur einem fachlich qualifizierten Techniker gestattet.

Vorm Ôffnen des Gerätes muss der Netzstecker yom Stromnetz getrennt werden!

Um die Kühlung des Gerätes nicht zu beeinträchtigen, ist es notwendig, an allen Seiten des Gerätes ca 5 cm Raum zu lassen.

Stellen Sie das Gerät in der Nähe eines geer- deten Schutzkontaktsteckers so auf, dass der Stecker leicht erreichbar und zugänglich ist.

Zür Vermeidung der Stromschlag-und Feuergefahr beim Auswechseln Sicherungen des gleichen Typs und der gleichen Nennleistung einsetzen.

Seul un spécialiste doit avoir accès à l'appareil.

Débranchez l'appareil avant de l'ouvrir.

Afin de ne pas nuire au processus de refroidissement, il est nécessaire de laisser un espace d'environ 5 cm de chaque côté de l'appareil.

Placez l'appareil près d’une prise de courant facilement accessible.

Afin d’éviter tout risque d’incendie ou d’électrocution, remplacez les fusibles par des fusibles de même type et de même ampérage.

VORSICHT: Die Erdungsöse ist einer der wichtigsten Erdungsklemme, die dauerhaft auf

die Erde angeschlossen werden muss.

ATTENTION: La cosse de terre est une borne de terre principale qui doit être connectée

en permanence à la terre.

2.5 Making Changes or Modifications

Any changes and modifications not expressly approved by Memotec Inc. will void any compliance and regulatory approval, and will void the user’s authority to operate the equipment.

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SDM-9220/9230 Hardware Installation Guide

2-16 Memotec Inc.

Unpacking

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SDM-9220/9230 Hardware Installation Guide

3.1 About Unpacking the Unit

This chapter outlines preparatory steps that should be executed before you install and configure the SDM-9220/9230:

• Selecting a location (see next section)

• Preparing the site (“Preparing the Site” on page 3-5).

3.1.1 Selecting a Location

To ensure that the SDM-9220/9230 functions properly, you should install the unit in an appropriate location which satisfies certain criteria for size, connection distance and ambient environment.

3.1.2 Size Requirements

• Select a standard 19" (48 cm) equipment rack or a hard, flat surface that is:

- Near an easily accessible AC or DC power source

- Capable of supporting the weight and size of the SDM-9220/9230, its cabling and attached equipment.

• To ensure proper ventilation of the SDM-9220/9230, leave 5 cm (2 inches) of unobstructed space around the unit chassis.

Figure 3-1: Front View of the SDM-9220/9230

CAUTION:: Unit must be installed in a restricted access location.

• Ensure that a sufficient number of shelves, supports, racks and cabinets are available to safely house all equipment.

3-2 Memotec Inc.

3.1.3 Distance Requirements

• The SDM-9220/9230 unit should be no more than 2 meters (approx. 6 feet) away from an easily accessible power supply appropriate to the type of power supply on the unit:

- SDM-9220 UAC or SDM-9230 UAC: 100-240 VAC, (50/60 Hz)

- SDM-9220 DC or SDM-9230 DC: -48 VDC, (2 Amps maximum)

Unpacking

WARNING:: In countries where a 2-pin non-grounded power cord

must be used for the SDM-9220 UAC or SDM-9230 UAC, ensure that the unit is independently grounded with a wire from Ground securely attached to the ground lug on the power supply at the rear of the unit chassis.

For the location of the ground lug, refer to “Rear V iew of the SDM-

9230 UAC” on page 5-2.

- The maximum length of user equipment connections is relative to the serial (WAN/user) port speed:

- 6 Mbps: 8 meters (25 feet)

- 2 Mbps or less: 30 meters (100 feet)

• There should be no more than 8 meters (25 feet) between modems and WAN link (PVCR) connections.

• Equipment that is directly connected to the voice interfaces can be placed much farther away. Up to 2750 meters (9000 feet) of cable is permitted between each NetPerformer analog interface and its attached equipment.

NOTE: Distance may be an important factor for an E&M interface on the SDM-9220

UAC and SDM-9230 UAC.

If the PBX and the NetPerformer UAC unit are not near each other (in the same room, for example) then their AC grounds may not be the same. Refer to

“E&M Grounding Considerations” on page 4-25 for a workaround.

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SDM-9220/9230 Hardware Installation Guide

3.1.4 Environmental Requirements

For trouble-free operation of the SDM-9220/9230 its location must satisfy the following environmental criteria:

• Operating temperature: 0C to 45C (32F to 113F)*

• Storage temperature: -20C to 65C (-4F to 149F)

• Relative humidity: 10% to 90%, non-condensing

• Maximum operating altitude: 4572 meters (15 000 feet)*

• Ventilation requirement: leave 5 cm (2 inches) of unobstructed space around the

unit. All unused slots must be closed with a plate.

* NOTE:Above 3048 meters (10 000 feet) altitude the maximum operating temperature

of the unit drops from 45°C to 35°C.

3-4 Memotec Inc.

3.2 Preparing the Site

3.2.1 What You Will Need

For trouble-free installation of the NetPerformer hardware make sure you have the following on hand:

• The SDM-9220 or SDM-9230 unit, with all accessories, cables and optional hardware you received in the product package. Refer to “Product Description” on

page 5-1.

• At least one of the following configuration and management access devices:

- A console terminal (TTY terminal or a PC equipped with terminal emulation software) for direct or dial-up connection to the console port at the rear of the SDM-9220/9230 unit, or

- A TELNET network device accessed through IP connectivity over LAN/ WAN, or

- An SNMP agent accessed through IP connectivity over LAN/WAN.

Unpacking

NOTE: When you first take the SDM-9220/9230 out of the box, the only configura-

tion device you can use is the console terminal, since the unit does not yet have an IP address. For details, see “Connecting the Console Terminal” on

page 4-32.

CAUTION: If you intend to use the HyperTerminal‰

communications program as your console terminal, read the

“Notice Concerning HyperTerminal Connections” on page 1-10.

• A sufficient number and length of cables for all ports:

- One RJ-48 to RJ-48 cable for each T1/E1 or ISDN-BRI S/T port (at least 26AWG, or 0.4mm)

- Two BNC coaxial cables for each T1/E1 port that will be configured for E175 operations

NOTE: An adaptor is also required for an E1-75 connection on an E1/T1 port. The

following adaptor is available: RJ-48 to E1-75 dual BNC (Part No. AG2CA0001). See “Adaptor Cable” on

page 5-31 for details.

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SDM-9220/9230 Hardware Installation Guide

- One custom-made HD-26 cable for each serial port. Details are provided in

“Serial Port and User Equipment Connections” on page 6-1.

- One straight through 10/100BaseT LAN cable, RJ-45M to RJ-45M, for each Ethernet port.

NOTE: The above cables are not provided with the SDM-9220/9230 product package.

- One RJ-11 to RJ-11 cable for each FXS or FXO port

- One RJ-45 to RJ-45 cable for each E&M/PTT port

• All user equipment that will be directly connected to the serial ports.

• A sufficient number of ferrites for the cables connecting to the ports on the unit. Refer to “Installing the Ferrites (EMI Filters)” on page 4-26 for the ferrites required on the different product models for the various types of ports, the countries where these ferrites are required, and installation instructions.

NOTE: These ferrites are not provided with the product package.

3-6 Memotec Inc.

Hardware Installation

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SDM-9220/9230 Hardware Installation Guide

4.1 Chapter Overview

Hardware installation of the SDM-9220/9230 involves the following steps:

• Opening the chassis casing (“Opening the Chassis Casing” on page 4-3)

• Installing or upgrading the DSP module (“Installing or Upgrading the DSP Mod-

ule” on page 4-5)

• Closing the chassis casing (“Closing the Chassis Casing” on page 4-8)

• Removing an interface card (“Removing an Interface Card” on page 4-10)

• Hardware strapping:

- NT/TE mode on the ISDN-BRI S/T interface cards (“NT/TE Mode” on

page 4-12)

- E1-75 jumpers on the single/dual port T1/E1 interface card (“E1-75 Jumpers”

on page 4-14)

• Installing an interface card (“Installing an Interface Card” on page 4-18)

• (Optional) Installing the unit in a rack (“Installing the Unit in a Rack” on page 4-

21)

• E&M wiring and grounding procedures (“E&M Wiring and Grounding” on

page 4-23)

• Installing the ferrites for E1-75, FXS, FXO, E&M/PTT and ISDN-BRI S/T connections (“Installing the Ferrites (EMI Filters)” on page 4-26)

• Powering up the unit (“Powering the Unit” on page 4-28)

• Connecting the console terminal (“Connecting the Console Terminal” on page 4-

32)

• Installing the licensed software options (“Installing the Licensed Software

Options” on page 4-34)

• (Optional) Connecting the unit to the LAN hub (“Connecting the LAN Hub” on

page 4-35)

• (Optional) Connecting user equipment to the serial ports (“Connecting the User

Equipment” on page 6-4).

4-2 Memotec Inc.

4.2 Opening the Chassis Casing

NOTE: This procedure must be followed to install a DSP module.

To open the casing of the SDM-9220/9230 chassis:

1. Wear an ESD (Electrostatic Sensitive Devices) wrist strap, and attach it to the ground lug on the power supply at the rear of the SDM-9220/9230 chassis.

Refer to “Rear View of the SDM-9230 UAC” on page 5-2 or “Rear View of the

SDM-9230 UAC” on page 5-2 for the exact location of the ground lug.

CAUTION: Electrostatic charges can damage system components. Always use

an ESD wrist strap when accessing internal components of the unit.

Hardware Installation

NOTE: In countries where a 2-pin non-grounded power cord must be used, ensure

that the SDM-9220/9230 is independently grounded with a wire from Ground securely attached to the ground lug located at the rear of the SDM-9220/9230 chassis.

2. Ensure that the SDM-9220/9230 is securely placed on a hard, flat surface, with the port connectors facing you.

3. Turn the power switch

OFF by pushing it to 0, and unplug the power cord from the

power supply.

WARNING: To avoid electrical shock and damage to the unit, make sure that the

unit is disconnected from its power source before you access any of its internal components. Use ESD procedure at all times.

4. Remove the unit cover: a. Remove the 3 screws that secure the lip of the cover to the rear of the unit

chassis.

b. Pull the cover up slightly from the rear of the unit first, to disengage it from the

clips on the chassis wall that hold it in place.

c. Nudge the cover forward slightly over the front panel.

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SDM-9220/9230 Hardware Installation Guide

d. Roll the cover off over the front of the unit.

Lift up from the rear

Remove 3 screws

Pull forward over the front panel

Figure 4-1: Removing the Cover from the Unit Chassis

4-4 Memotec Inc.

Hardware Installation

4.3 Installing or Upgrading the DSP Module

Follow the procedure in this section for both installation and upgrade of a DSP module on the SDM-9220/9230.

CAUTION: The low-density (DSP-160) and high-density (HD) DSP modules are

intended for the SDM-9220 and SDM-9230 only.

DO NOT replace the DSP-160 or HD DSP module with a DSP module intended

for the SDM-9360, SDM-9380 or SDM-9585. Likewise, do not install a DSP-160 or HD DSP module in an SDM-9360, SDM9380 or SDM-9585 unit.

NOTE: The synchronous HD DSP module used for GSM applications requires Net-

Performer software version 10.2.3 R08 or higher. The synchronous low-density DSP module for GSM requires version 10.3.5 R02 or higher. Earlier software versions will report a hardware problem and log an error.

DSP Socket

Figure 4-2: Location of Optional Hardware on the Main Board

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ÇÉ

Slots for interface cards

SDM-9220/9230 Hardware Installation Guide

The optional DSP module is installed in the DSP socket located on the main board of the SDM-9220/9230 unit. See

You can install either the HD DSP module or the DSP-160 module in this DSP socket. Refer to “DSP Modules” on page 5-11 for a description of these two types of DSP modules.

NOTE: To ensure proper digital voice operations and performance, install the

optional DSP module before you power up and configure the unit.

To install a DSP module:

1. Open the SDM-9220/9230 chassis casing as described on “Opening the Chassis

Casing” on page 4-3, heeding the

Warning to turn the unit off and disconnect the power cord first.

2. Locate the DSP socket on the main board. It is a standard 72-pin DSP connector located in the upper left corner of the unit when looking at the main board from the rear. Refer to “Location of Optional Hardware on the Main Board” on page 4-5 for the exact location.

Figure 4-2 for the exact location of the DSP socket.

Caution note concerning ESD procedure, and the

3. Holding the DSP module by the edge, carefully remove it from its protective packaging.

CAUTION: Do not expose the DSP module or the SDM-9220/9230 unit to a

magnetic field or electrostatic charge at any time. Damage to their components could result. Use ESD procedure at all times.

4. Hold the DSP module over the DSP socket at an angle of about 15° with its

edge down, closest to the edge of the unit chassis

. Center the module over the socket.

5. Insert the DSP module into the DSP socket: a. First push the bottom edge of the module into the socket.

b. Then press the top edge back to the right until the module snaps into place

between two metal clips at each end of the DSP socket.

When properly installed, the DSP module should rest at an angle of about 45°.

CAUTION: Do not force the DSP module into the DSP socket. If the DSP module

does not snap into place easily or sit properly in the socket, make sure you have inserted it with the notched edge down, closest to the edge of the unit chassis.

notched

6. Close the chassis casing as described on “Closing the Chassis Casing” on page 4-8.

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4.3.1 Removing a DSP Module

CAUTION: DSP modules must be removed with care. Use ESD

procedure at all times.

To remove a DSP module:

1. Open the SDM-9220/9230 chassis casing as described on “Opening the

Chassis Casing” on page 4-3, heeding the

procedure, and the first.

2. Locate the small metal clips that hold the DSP module into place at each end of the DSP socket. Push the clips apart with the tips of your fingers. The module will spring into a more vertical position.

3. Holding the DSP module by its edge, carefully lift it up and out of its socket.

Hardware Installation

Caution note concerning ESD

Warning to turn the unit off and disconnect the power cord

CAUTION: Do not expose the DSP module or the SDM-9220/9230 unit

to a magnetic field or electrostatic charge at any time. Damage to their components could result.

4. If you are not installing another DSP, replace the unit cover as described in the next section.

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SDM-9220/9230 Hardware Installation Guide

4.4 Closing the Chassis Casing

CAUTION: Do not turn the unit on unless its cover is properly installed and

secured.

To close the casing of the SDM-9220/9230 chassis:

1. Hook the bottom lip of the front of the cover onto the bottom of the SDM-9220/9230 front panel, using an upward motion.

NOTE: If the bottom lip of the cover is fitted properly onto the front of the chassis, the

light pipes for the system status LEDs will slip easily into the holes provided for them.

2. Keeping the bottom lip in place on the front panel, rotate the rear of the cover down over the unit chassis. You may need to push the cover slightly toward the rear to ensure that it is well seated over the rear panel. Refer to

Figure 4-3.

4-8 Memotec Inc.

Hardware Installation

3. To secure the lip of the cover to the rear of the unit chassis, replace the three screws that you removed earlier. See

Figure 4-1 on “Removing the Cover from the Unit

Chassis” on page 4-4 for their exact location.

Roll down over the rear panel.

Hook the cover over the front panel.

Figure 4-3: Replacing the Cover onto the Unit Chassis

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SDM-9220/9230 Hardware Installation Guide

4.5 Removing an Interface Card

NOTE: This procedure must be followed to change the hardware strapping on an

interface card that has already been installed. (For interface card installation, see “Installing an Interface Card” on page 4-18.)

CAUTION: Interface cards must be removed with care. Use ESD procedure at all

times.

To remove an interface card:

1. At the rear of the SDM-9220/9230 chassis, turn the power switch OFF by pushing it to

0, and unplug the power cord from the power supply.

WARNING: To avoid electrical shock and damage to the unit, make sure that the

unit is disconnected from its power source before you access any of its internal components.

NOTE: You do not need to disconnect any cables that may be connected to the data

(WAN/user), LAN or console ports, or to other interface cards that may be already installed.

2. Using a small, non-magnetized Phillips screwdriver, loosen the 2 captive screws that hold the faceplate of the interface card onto the chassis wall.

3. Pull the interface card horizontally out of the slot using the tips of your fingers. To disengage the interface card from the connector on the main board, you may need to use a small, interface card away from the chassis wall. If you must do this,

do not apply too much force on the interface card or its faceplate

CAUTION:Do not expose the interface card or the SDM-9220/9230 unit to a

non-magnetized flat-head screwdriver to gently pry the faceplate of the

be very careful that you

magnetic field or electrostatic charge at any time. Damage to their components could result.

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Hardware Installation

4. Install a metal faceplate to cover the slot cutout. The metal faceplate goes behind the chassis wall, and can be inserted through the slot opening. To secure the metal faceplate in place, tighten the 2 captive screws.

NOTE: To limit electromagnetic interference and ensure optimum ventilation inside

the unit chassis, there should be

no large openings on the rear panel of the

SDM-9220/9230 unit.

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SDM-9220/9230 Hardware Installation Guide

4.6 Hardware Strapping

4.6.1 NT/TE Mode

On the ISDN-BRI S/T interface card, the directionality of the clock signals is set to NT (Network Termination) or TE (Terminal Equipment) mode through hardware strapping.

NOTE: NT/TE mode is software selectable on the single/dual T1/E1 interface cards.

• In NT mode, the interface provides the clock signal to the connected device.

• In TE mode, the interface uses the receive clock from the connected device to transmit data. This is the factory default setting.

The two ends of a T1 or E1 connection must have opposite NT/TE values. Thus some digital

interface cards in your application may need to be changed to NT mode. The rule of thumb is:

• If you are connecting the physical digital port directly to the network (or to another physical digital port that has been strapped as NT), you do not need to change the TE factory setting.

• If you are connecting the physical digital port to user equipment (or to another physical digital port that has been strapped as TE), you must change the NT/TE mode of the interface card to NT.

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4.6.2 Setting the NT/TE Mode

To set the NT/TE mode on an ISDN-BRI S/T interface card you need to strap 2 jumpers located on the component side of the interface card: jumpers JP5 and JP6. The 2 jumpers operate independently and can have different settings:

• JP5 controls the NT/TE setting for port 1

• JP6 controls the NT/TE setting for port 2.

Hardware Installation

For the exact location of JP5 and JP6 examine

Jumper for termination

Figure 4-4.

Enlarged 2X

Figure 4-4: JP5 AND JP6 locations

To change the jumper setting for NT/TE mode on an ISDN-BRI S/T interface card:

NOTE: Hard strapping must be done carefully, to ensure that the pins are well-

engaged in the jumper base on both sides.

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SDM-9220/9230 Hardware Installation Guide

WARNING: Use extreme caution when setting the NT/TE mode. Jumper positions

must not be changed while the unit is under power. To avoid electrical shock and damage to the interface card or other hardware components, make sure that the unit is disconnected from its power source before you access any of its internal components. Use ESD procedure at all times.

1. Remove the interface card from the SDM-9220/9230 chassis, following the procedure “Removing an Interface Card” on page 4-10.

2. Determine the current NT/TE setting of the interface card; examine the NT/TE indications written on the interface card near jumpers JP5 and JP6.

- The jumper blocks for both JP5 and JP6 have 15 pins in a 3x5 formation. 10 of these pins (2 rows) are covered by the jumper.

- The port is set to TE mode at the factory. If you are strapping a new interface card, you need to change the factory setting of jumpers JP5 and JP6

require NT mode on the interface card

3. Hold the interface card firmly in one hand.

only if you

CAUTION: Do not expose the interface card or the SDM-9220/9230 unit to a

magnetic field or electrostatic charge at any time. Damage to their components could result.

For both JP5 and JP6, moving the jumper from one side to the other changes TE mode to NT, or NT mode to TE.

Using needle-nosed pliers, move the jumpers to the pin

positions required for your interface.

NOTE: On the ISDN-BRI S/T interface card, the two jumpers can have different set-

tings, as JP5 controls port 1 and JP6 controls port 2 independently of each other.

CAUTION: Correct configuration of the NT/TE mode jumpers is extremely

important. If you do not strap the digital interface card correctly , the line will be down and transmission cannot take place. Make sure that each physical connection is configured for NT mode at one end, and TE mode at the other.

4.6.3 E1-75 Jumpers

On the single/dual port T1/E1 interface card, 2 jumpers must be installed for each port that

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Hardware Installation

will be used for an E1 connection at 75 Ohms. These jumpers are required for compliance with EMC Immunity standard EN 55024. They are provided with the card.

CAUTION: If the jumpers are not installed correctly, an E1-75 connection may

experience noise due to electromagnetic interference.

NOTE: An E1-75 connection is accomplished by installing an adaptor on the E1/T1

port. The following adaptor is available from Memotec: RJ-48 to E1-75 dual BNC (Part No. AG2CA0001). If you are not using an adaptor for E1-75

operations, you can skip this procedure.

The jumper connectors are located between the two ports (refer to

Figure 4-5):

• Port 1 (on the left when the card is viewed from the front) is governed by jumpers

installed on connector J4. This is the only jumper connector available on the

single port T1/E1 interface card.

• Port 2 (on the right) is governed by jumpers installed on connector J7.

Port 1

Jumper J4

Jumper J7

Port 2

Figure 4-5: Position of Jumper Connectors J4 and J7 on the Dual Port T1/E1 Interface Card

To install jumpers for an E1-75 connection on a single/dual port T1/E1 interface card:

NOTE: Hard strapping must be done carefully, to ensure that the pins are well-

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SDM-9220/9230 Hardware Installation Guide

engaged in the jumper base on both sides.

WARNING: Use extreme caution when setting the NT/TE mode. Jumpers

must not be installed while the unit is under power. To avoid electrical shock and damage to the interface card or other hardware components, make sure that the unit is disconnected from its power source before you access any of its internal components. Also ensur e that the RJ-48 to E1-75 dual BNC adaptor cable has been disconnected from the digital port. Use ESD procedure at all times.

1. Remove the T1/E1 interface card from the SDM-9220/9230 chassis, following the procedure “Removing an Interface Card” on page 4-10.

2. Hold the interface card firmly in one hand.

CAUTION: Do not expose the interface card or the SDM-9220/9230 unit to a

magnetic field or electrostatic charge at any time. Damage to their components could result.

3. Using needle-nosed pliers, install the two jumpers as follows (refer to

Port Connector Jumper Pins Covered

1 J4 1 1 and 3

2 2 and 4

2 J7 1 1 and 3

2 2 and 4

Table 4-1: Jumper installation parameters

white dot is printed on the board next to pin 1.

Figure 4-5):

As a result, the long side of the jumpers will lay parallel to the port connectors J2 and J3 on the card.

CAUTION: Make sure that the pins are well-engaged in the jumper base on both

sides.

4. Close the chassis casing as described on “Closing the Chassis Casing” on page 4-8.

5. Connect the following adaptor for E1-75 operations onto the digital port: RJ-48 to E175 dual BNC adaptor cable (Part No. AG2CA0001).

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Hardware Installation

NOTE: Without an adaptor, the E1 port will not operate at 75 ohms.

CAUTION: The adaptor and attached BNC coaxial cables require strain relief to

ensure that they do not loosen from the digital port:

-If the unit is mounted in a rack, you must secure the cables to a side rail

using tie-wraps, or support the weight of the cables on a tray

-If the unit is on a table, you must support the weight of the cables on the table.

The digital port can desynchronize and the unit reset if the full weight of the BNC coaxial cables is unsupported.

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SDM-9220/9230 Hardware Installation Guide

4.7 Installing an Interface Card

Interface cards are installed in the 3 interface card slots located at the rear of the SDM9220/9230 chassis (see Figure 4-6).

NOTE: You should set the NT/TE mode (see “NT/TE Mode” on page 4-12) and E1-

75 jumpers (see “E1-75 Jumpers” on page 4-14) before you install an interface card. You should install all interface cards required for your application before you power up and configure the unit (see “Powering the Unit” on

page 4-28).

To install an interface card:

1. Wear an ESD (Electrostatic Sensitive Devices) wrist strap, and attach it to the ground lug on the power supply at the rear of the SDM-9220/9230 chassis.

Refer to “Rear View of the SDM-9230 UAC” on page 5-2 or “Rear View of the

SDM-9230 UAC” on page 5-2 for the exact location of the ground lug.

CAUTION: Electrostatic charges can damage system components. Always use

an ESD (Electrostatic Sensitive Devices) wrist strap when accessing internal components of the unit.

NOTE: In countries where a 2-pin non-grounded power cord must be used, ensure

that the SDM-9220/9230 unit is independently grounded with a wire from Ground securely attached to the ground lug located at the rear of the SDM9220/9230 chassis.

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Hardware Installation

Slot 1

Figure 4-6: Location of Interface Cards in the SDM-9220/9230 Slots

Slot 2

Slot 3 (on SDM-9230 only)

2. Ensure that the SDM-9220/9230 unit is securely placed on a hard, flat surface, with the port connectors facing you.

3. Turn the power switch

OFF by pushing it to 0, and unplug the power cord from the

power supply.

WARNING: To avoid electrical shock and damage to the unit, make sure that the

unit is disconnected from its power source before you access any of its internal components. Use ESD procedure at all times.

You do not need to disconnect any cables that may be connected to the data (WAN/ user), LAN or console ports, or to other interface cards that may be already installed.

4. Select an empty interface card slot, labelled

SLOT 1, SLOT 2 and SLOT 3 (SDM-

9230 only) on the rear wall of the unit chassis.

5. Remove the metal faceplate from the slot you have selected: a. Using a small, non-magnetized Phillips screwdriver, loosen the 2 captive screws

that hold the faceplate in place behind the slot cutout on the rear wall of the chassis.

b. Slide the faceplate out from the chassis wall, and set it aside.

Important: Keep the faceplate for possible reuse at a later time. To limit

electromagnetic interference and ensure optimum ventilation inside the unit chassis, there should be no large openings on the rear panel. If you decide to remove an interface card at a later time, you will need to replace the faceplate for that slot.

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SDM-9220/9230 Hardware Installation Guide

6. Carefully remove the interface card from its protective packaging.

CAUTION: Do not expose the interface card or the SDM-9220/9230 unit to a

magnetic field or electrostatic charge at any time. Damage to their components could result. Use ESD procedure at all times.

7. Hold the interface card so that the printing on the faceplate is right side up, and slide it into the slot:

CAUTION: Do not force the interface card into the slot. If the interface card is

properly aligned, it should slide easily all the way in along the side rails provided inside the unit.

8. Press the interface card firmly into place to ensure that it engages securely into the connector at the rear (on the main board of the unit).

9. Screw the faceplate of the interface card onto the chassis wall by tightening the 2 captive screws.

NOTE: Torque on the faceplate screws should be no more than 6 in-lbs.

CAUTION: Be careful to insert interface cards fully into the unit, and ensure that

all screws are properly tightened. If an interface card is not correctly installed, proper contact may not be made. This could result in a continuous reset of the unit, or the unit could boot but the Signaling Engine crash shortly afterward.

4-20 Memotec Inc.

4.8 Installing the Unit in a Rack

A rackmount kit is provided with each SDM-9220/9230 unit for optional rackmount

installation of the unit chassis (replacement part number 161-1039-000). Details about the rackmount kit are provided on “Rackmount Kit” on page 5-10.

Left bracket

Hardware Installation

Install each bracket with 3 screws into pre-drilled holes on base of unit.

Right bracket

Figure 4-7: Rackmount Brackets

To assemble the rackmount kit and install the unit in a rack:

1. Screw the brackets to the front or rear of the SDM-9220/9230 unit using 3 small screws along the bottom of each bracket, as shown in Figure 4-7.

NOTE: Screw holes for this purpose have already been made at the factory along the

bottom of the unit chassis. You can align the rackmount bracket along any 3 of these holes, depending on the depth of your rack. You can mount the brackets in either direction, depending on whether you want to access the front or rear of the unit once it is installed in the rack.

2. Carefully insert the SDM-9220/9230 unit with the attached brackets into the rack. Secure the front of each bracket onto the rack using two mounting screws with

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SDM-9220/9230 Hardware Installation Guide

washers, as shown in Figure 4-8.

Four mounting screws securely hold unit in place

Figure 4-8: Completed Rackmount Installation

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4.9 E&M Wiring and Grounding

In a two-wire E&M application, connect wires 4 and 5 to the PBX R and T pair, respectively. Refer to

• The R and T pair carry voice/fax analog signals between the SDM-9220/9230

and the PBX.

In a four-wire E&M application, connect wires 4 and 5 to the PBX R and T pair , and wires 3 and 6 to the PBX R1 and T1 pair, respectively.

• The R and T pair carry voice/fax analog signals from the SDM-9220/9230 to the

PBX.

• The R1 and T1 pair carry voice/fax analog signals from the PBX E&M tie trunk

to the SDM-9220/9230.

Connect the signaling wires as indicated in the following table:

E&M Signaling Type Pin No. Connect to PBX Lead

Table 5-9.

I, V 7 E

Hardware Installation

8 SG (common ground)

II 7 E

8SG

1SB

Table 4-2: E&M wiring

When PBX-to-PBX E&M tie trunks are installed, the E lead of one PBX is normally crossed over and connected to the M lead of the other PBX, and vice versa. See the first connection scenario in “Four-wire E&M Connections” on page 4-24. In a multiplexing application the crossover is accomplished digitally . Therefore, when connecting an analog PBX to the E&M interface card, the E and M leads of the PBX connect to the E and M

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SDM-9220/9230 Hardware Installation Guide

leads of the analog voice port straight through, without crossing.

PBX-to-PBX Connection

Connection Through SDM-9220/9230

Figure 4-9: Four-wire E&M Connections

NOTE: All signals are listed from the PBX point of view.

Connection Through SDM-9220/9230

Figure 4-10: Two-wire E&M Connections

NOTE: All signals are listed from the PBX point of view.

4-24 Memotec Inc.

4.9.1 E&M Grounding Considerations

Proper grounding is essential for correct operation of telephone equipment in E&M applications. E&M signaling works by applying DC voltages to the E and M leads for connecting and disconnecting. Without a proper ground, the DC voltages do not have a common point of reference, which can result in unintended or sporadic signaling.

Distance may be an important factor for an E&M interface on the SDM-9220 UAC and SDM-9230 UAC. If the PBX and the NetPerformer UAC unit are not near each other (in the same room, for example) then their AC grounds may not be the same. To avoid grounding problems on the UAC unit, ensure that your installation respects the following conditions:

• Check the distance between the PBX and the NetPerformer UAC unit.

- If the two are not within close proximity, then their AC grounds may not be the same.

- If the NetPerformer UAC unit and the PBX are in the same room, it is likely that they share the same AC ground.

• In an E&M application, the common ground must be the Telco/PTT ground. This ensures that the ground potential of the PBX telephone interface and the NetPerformer telephone interface are the same.

Hardware Installation

Based on the above conditions, grounding may be established directly or indirectly.

•

Direct Method: Connect a grounding wire between the Telco/PTT interfaces on

the PBX and the NetPerformer UAC unit.

- Connect the ground wire from the PBX to pin 8 (SG) of the RJ45 connector on the E&M interface card.

This will establish the same ground potential at both interfaces.

Indirect Method: If direct grounding is not possible or practical, establish an indi-

• rect ground.

- Make sure the Telco/PTT grounds of the PBX and the NetPerformer UAC unit are connected to their respective AC grounds.

Check with the PBX manufacturer for information on how to connect the PBX AC ground to the Telco/PTT ground.

- The AC grounds of the two devices must be at the same potential, which is usually the case when they are located in close proximity.

CAUTION:: Connecting the AC ground to the Telco/PTT ground on telephone

equipment may violate the rules of certain regulatory agencies. For complete grounding regulations, please check with your local telephone company and/or agency.

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SDM-9220/9230 Hardware Installation Guide

4.10 Installing the Ferrites (EMI Filters)

NOTE: Ferrites are not provided with the product package.

Ferrites, or EMI filters, are required in the following circumstances:

• For E&M/PTT connections on all SDM-9220 and SDM-9230 products, in all countries

• For E1-75 connections on the SDM-9220 DC and SDM-9230 DC only, in all countries

• For FXO, FXS and ISDN-BRI S/T connections on the SDM-9220 UAC and SDM-9230 UAC only, in the European Union and Russia only. These ferrites ensure compliance with standard EN 55024:1998 + A1 + A2.

Table 4-3 provides details on ferrite requirements.

Port Type Models affected Where required

E&M/PTT All SDM-9220/

9230 models

E1-75 SDM-9220/9230

DC models

FXO SDM-9220/9230

UAC models

FXS SDM-9220/9230

UAC models

ISDN-BRI S/T

To install a ferrite:

SDM-9220/9230 UAC models

Table 4-3: SDM-9220/9230 ports requiring a ferrite

All countries LFB159079-000 4 times

All countries 27A2024-0A2, on

EU and Russia only

Ferrite required

(Steward)

each coaxial cable

LFB143064-000 6 times

LFB143064-000 4 times

Cable

Wrapping

not required

1. Thread the cable from the NetPerformer port through the ferrite opening

2. Wrap the cable around the ferrite the number of times required for the port, referring

Table 4-3. Figure 4-11 shows an example of a single wrap around the ferrite.

NOTE: Wrapping is not required in the case of an E1-75 connection, as the coaxial

cable connected to the RJ48 to BNC adaptor is too bulky to permit it.

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Hardware Installation

3. Allow no more than three inches (one inch is ideal) between the wrap and the RJ-45 or RJ-48 connector that plugs into the user device or telephone outlet.

Figure 4-11: Installing a ferrite with an RJ-45/RJ-48 connector

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SDM-9220/9230 Hardware Installation Guide

4.11 Powering the Unit

Depending on which option was ordered, the SDM-92x0 can be powered either by AC power or a DC power supply.

NOTE: Information about the power supply is provided on “Power Supply” on

page 5-9.

4.11.1 SDM-9220 UAC or SDM-9230 UAC Unit Power Cords

A removable power cord is supplied with the unit, either:

• 115VAC North American type, or

• 240VAC European Schuko type (see Figure 4-12).

240VAC

115VAC North American type

Figure 4-12: Power Cords for SDM-9220 UAC or SDM-9230 UAC Unit

European Schuko type

To connect a UAC unit to its power source:

1. Ensure that all interface cards are fully inserted into their slots and securely screwed into place.

2. Connect the factory supplied power cord to the AC inlet, located at the rear of the SDM-9220/9230 chassis.

3. Plug the other end of the power cord into an AC power outlet (100-240 VAC, 50/60 Hz) with a protective earthing connection in good condition.

4. Turn the power switch

ON by pushing it to 1. The unit will begin power-up and

system check immediately.

4-28 Memotec Inc.

WARNING:: If at a later time you need to remove the unit cover or access

internal components, turn

OFF the unit and disconnect it from its power source

to avoid electrical shock and damage to the unit.

SDM-9220 DC or SDM-9230 DC Unit

CAUTION:: Connection of the -48 VDC unit to its power source

must be carried out by a qualified electrical technician only.

WARNING:: A 20A circuit breaker must be provided as part of the building

installation for the -48VDC power connection.

Hardware Installation

Plastic connector

A removable wiring harness is supplied with the unit:

• Harness and triple wire cable

• 2 m. (approx. 6 feet) long.

Black: -48 VDC live wire

Figure 4-13: Harness and Wire for SDM-9220 DC or SDM-9230 DC Power Connection

Mechanical ground

White: Electric ground (0 volt RTN)

Strip terminationsGreen/yellow:

To connect a -48 VDC unit to its power source:

1. Turn off the circuit breakers to the -48 volt DC power supply.

WARNING:: To avoid electrical shock and possible damage to the unit, ensure

that the -48 VDC power supply is shut OFF before you connect the SDM9230 DC unit.

2. Ensure that all interface cards are fully inserted into their slots and securely screwed into place.

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SDM-9220/9230 Hardware Installation Guide

3. Ensure that the 3 wires of the factory-supplied harness are properly inserted into the plastic connector of the harness. Refer to Figure 4-13.

• Black wire: -48 VDC live wire

• Green/yellow wire: chassis ground

• White wire: electric ground (0 volt RTN).

4. Connect the plastic connector of the factory-supplied harness to the DC inlet, located at the rear of the SDM-9220/9230 chassis, so that the wires terminate as follows:

• Black wire: to the lug labelled

-48V

• Green/yellow: to the ground lug

• White wire: to the lug labelled RTN.

5. Connect the strip terminations of the 3 harness wires to the -48 volt DC power supply, as follows:

• Black wire: to the -48 VDC post

• Green/yellow wire: to the facility ground

• White wire: to the 0 VDC post.

6. Turn on the circuit breakers to the -48 volt DC power supply.

7. Turn the chassis power switch

ON by pushing it to 1. The unit will begin power-up

and system check immediately.

WARNING:: If at a later time you need to remove the unit cover or access

internal components, turn OFF the unit and the -48 VDC power supply, and disconnect the harness from the DC inlet on the NetPerformer chassis to

avoid electrical shock and damage to the unit.

4.11.2 System Status on Power-up

On power-up the SDM-9220/9230 executes program decompression, Signaling Engine software load and system test, which takes less than one minute to complete. You can follow the status of the initialization sequence from the console (see next section), or by watching the front or rear panel LEDs.

Table 4-4 shows the various front panel LED states that occur during the NetPerformer

startup sequence (after a power-on or software reset).

NOTE: The entire startup sequence is executed within 30 seconds. Some of its stages

are brief, and may be difficult to distinguish from the rest. Refer also to “Sys-

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Hardware Installation

tem Status LEDs” on page 5-4.

Stage PWR ST AL Current Status of the SDM-9220/9230

1 green blink blink Quick hardware test by the bootstrap. Blink-

ing and frequent changes of the STATUS and ALARM LEDs occur during this stage

2 green red green Hardware initialization by the bootstrap

3 green red off Bootstrap is running. Preparing to start the

boot sector

4 green amber off Boot sector is running. Validating the applica-

tion

5 green amber amber Boot sector is running. Decompressing the

application

6 green off off Application has started from a power-on

red Application has started from a software reset

7 green green off Application has started from a power-on; at

least one link is up

red Application has started from a software reset;

at least one link is up

Table 4-4: Front Panel LED States During System Startup

NOTE: If the PWR LED does not light up or the STATUS LED is red at the end of

this sequence, the unit may be faulty. Contact Technical Support for assistance (see “T echnical Support” on page 1-8). See also “Troubleshooting T ips”

on page 8-1.

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SDM-9220/9230 Hardware Installation Guide

4.12 Connecting the Console Terminal

A console cable is provided with the product package to connect the SDM-9220/9230 to the console terminal. This is a standard TIA-232 (V.24) straight-through cable with DB-9 female connectors at both ends (Ordering part number: 161-0703-001).

To connect the console terminal to the SDM-9220/9230 unit:

1. Install one end of the console cable onto the SDM-9220/9230 console port, labelled

CONSOLE on the rear panel. Refer to Figure 5-1 and Figure 5-2 on “Rear V iew of

the SDM-9230 UAC” on page 5-2.

2. Connect the other end of the cable to a COM port on the console terminal or PC, or to a modem for dialup connection to a remote console.

4.12.1 Important Console and Modem Settings for Startup

The console port performs autobaud detection when in auto-sensing mode. The SDM9220/9230 will set the speed of the console port as soon as it detects an active connection.

CAUTION:: For a trouble-free startup, you must set the console terminal and

modem as follows:

• Console terminal: The default console speed is 9600 bps during bootstrap ini-

tialization, boot sector validation and system initialization. Set your console ter- minal emulator to 9600 bps to view all SDM-9220/9230 system status messages on-screen during the startup sequence.

• Modem: Configure your modem with the following AT commands:

at&d0 to ignore DTR. The SDM-9220/9230 cannot supply DTR to the

modem when in auto-sensing mode (the default setting).

ats0=1 for Auto Answer mode

at&w0 to save the modem configuration.

Once system startup has completed successfully , the SDM-9220/9230 enters auto-sensing mode automatically. At that point, you can change your console speed, if desired.

• Available console speeds are 1200, 2400, 4800, 9600, 19200, 28800, 38400,

57600 and 115200 bps. The equipment you connect to the console port must

operate at one of these speeds.

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4.12.2 Activating the Console Connection

To activate the console connection:

1. Ensure that the SDM-9220/9230 unit has successfully powered up with no system status errors (see “System Status on Power-up” on page 4-30).

2. Power the console terminal on or start your console terminal emulation program. Take note of:

• “Important Console and Modem Settings for Startup” on page 4-32

• “Notice Concerning HyperTerminal Connections” on page 1-10.

Hardware Installation

3. When you see the prompt

T ype <ENTER> to connect, press the <Enter> key on the

console terminal keyboard several times, until the SDM-9220/9230 responds with a prompt for the user login.

4. Enter the administrator login:

ADMIN.

This is the default login. Additional user logins can be defined. Refer to the NetPerformer Reference Guides for details.

5. Enter the password for this login. When the password is entered correctly, the SDM-9220/9230 sends the product

banner to the console screen, as in this example:

NOTE: The default password for the administrator login is SETUP. Consult the Net-

Performer Reference Guides for instructions on how to change or remove the

user password, if desired.

6. Enter the Display Alarms (

DA) command at the NetPerformer console command line

to verify that your unit is problem free. In particular, look for any alarm messages that indicate

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Call Technical Support.

SDM-9220/9230 Hardware Installation Guide

4.13 Installing the Licensed Software Options

Execute the Product License Status (PLS) command at the NetPerformer console command line to install all licensed software options you have purchased for your SDM9220/9230 unit.

Each licensed option includes a Software Licensing Agreement, which can be found in the product package. You must agree to the terms and conditions of this agreement before

loading the software. Each NetPerformer unit participating in the software application must be installed with a separate software license.

4.13.1 Software License Key

The Memotec Software License Key is a traceable number that is used to activate the licensed software option. Contact Memotec Technical Support for your Software License Key.

• Enter this number during execution of the license

• You must then execute Reset Unit (

For details concerning installation of licensed software options, refer to the Software Installation and Licensing module of the NetPerformer Reference Guides, which are included on the NetPerformer Documentation CD in the product package.

PLS command to activate the software

RU) command to apply the new license.

4-34 Memotec Inc.

4.14 Connecting the LAN Hub

You must provide a standard straight through Ethernet 802.3 LAN cable (10/100BaseT, RJ-45M to RJ-45M) for connection to each LAN port. LAN cables are not provided with

the product package. To connect the SDM-9220/9230 unit to a LAN hub:

1. Connect one end of the LAN cable to one of the SDM-9220/9230 Ethernet LAN ports, labelled ETHERNET on the rear panel. Refer to Figure 5-1 in “Rear V iew of

the SDM-9230 UAC” on page 5-2.

2. Connect the other end of the LAN cable to one of the 10/100BaseT ports on your local LAN hub.

Hardware Installation

3. The link is up when the LAN connection:

• Amber: 100 Mbps

• Green: 10 Mbps

LNK LED is on. The LED color indicates the speed of the

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SDM-9220/9230 Hardware Installation Guide

4-36 Memotec Inc.

Product Description

Memotec Inc. 5-1

SDM-9220/9230 Hardware Installation Guide

5.1 SDM-9220/9230 Base Unit

Serial number

Interface card slots

Ground lug

ON/OFF

switch

AC connector

System status LEDs

Item Details

Base unit chassis, with two (SDM-9220) or three

Ethernet ports (2)

LAN status LEDs

Figure 5-1: Rear View of the SDM-9230 UAC

Serial port

Console port

“Base Unit Chassis” on page 5-4

Power supply

(SDM-9230) slots for interface cards

Two Ethernet ports (require customer-supplied

“Ethernet Ports” on page 5-6

LAN cables)

One serial port (requires custom serial cable) “Serial Port” on page 6-2

One console port, with console cable “Console Port” on page 5-8

One power supply, with removable power cable

“Power Supply” on page 5-9

(UAC or -48VDC)

One rackmount kit “Rackmount Kit” on page 5-10

Table 5-1: Basic features of the SDM-9220/9230 unit

5-2 Memotec Inc.

5.2 Optional Hardware

DSP module: low or high-density “DSP Modules” on page 5-11

Product Description

Item Details

Interface cards: FXS (dual or quad port), FXO (dual or quad port), E&M/PTT (quad port), T1/E1 (single or dual port), ISDN-BRI S/T (dual port), Serial (dual port)

Table 5-2: Optional Hardware

NOTE: The third interface card slot is not available on the SDM-9220 UAC or the

“Interface Cards” on page 5-13

SDM-9220 DC.

On the NetPerformer console, the ports are identified as follows:

Physical Port Port Number on Console (LINK)

Slot 1, digital port 1 100

Slot 1, digital port 2 150

Slot 2, digital port 1 200

Slot 2, digital port 2 250

Slot 3, digital port 1 300

Slot 3, digital port 2 350

ETHERNET (top) ETH1

ETHERNET (bottom) ETH2

SERIAL PORT 1

CONSOLE CSL

Table 5-3: List of physical ports and their port numbers

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SDM-9220/9230 Hardware Installation Guide

5.3 Base Unit Chassis

5.3.1 Physical Dimensions

• Width: 42.7 cm (16.8")

• Depth: 31 cm (12.2")

• Height: 8.9 cm (3.5")

• Typical weight: 4.5 kg (10 lb).

5.3.2 System Status LEDs

Front Panel Three system status LEDs: POWER, STATUS and ALARM, are provided on the front

panel of the SDM-9220/9230. These LEDs are located on the right side of the unit when viewed from the front. Refer to “Front View of the SDM-9220/9230” on page 3-2.

NOTE: For added convenience, the same three LEDs are provided on the rear panel,

below Slot 1. See “Rear View of the SDM-9230 UAC” on page 5-2.

POWER (green) goes on when the unit is powered on.

•

STATUS (red/amber/green) indicates which program is operating on the unit, as

• shown in

ALARM (red/amber/green) indicates several states, including a system alarm

• when a software reset occurs. See

Blinking Red/ Amber/Green

Red Middle stages of system startup, when the bootstrap

Amber Later stages of system startup, when the boot sector is

Off System startup complete. The application is running

Table 5-4.

Table 5-5.

State Interpretation

Early stage of system startup, when the bootstrap program is executing a quick hardware test

program is running

running

Note: The exact function that is taking place can be

determined in conjunction with the ALARM LED. Refer to Table 4-4 in “Front Panel LED

States During System Startup” on page 4-31

but no link is up

Table 5-4: STATUS LED states

5-4 Memotec Inc.

Product Description

State Interpretation

Green The application is running and at least one link is up

Table 5-4: STATUS LED states

State Interpretation

Blinking Red/

Amber/Green

Red

Early stage of system startup, when the bootstrap is executing a quick hardware test

A software reset has occurred

Amber A Write operation to Flash memory is in progress, e.g.

while saving the application after a download

Green Hardware initialization is in progress

Off No alarm has occurred on the unit since the alarms

were last cleared

Table 5-5: ALARM LED states

NOTE: To turn the ALARM LED off, enter the CE (Clear ERR/DIAG LED)

command at the console command line.

Rear Panel As mentioned in the preceding section, the rear panel also includes a set of system status

LEDs, below Slot 1. These LEDS (

POWER, STATUS and ALARM) duplicate the front

panel system status LEDs. See “System Status LEDs” on page 5-4 for details.

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SDM-9220/9230 Hardware Installation Guide

5.4 Ethernet Ports

5.4.1 Ports

• 2 fully routed Ethernet IEEE 802.3 LAN interfaces

• RJ-45 10/100BaseT connectors

• Each port can be configured with 2 IP addresses, providing a maximum of 4 IP addresses per unit

• Auto-detect speed, 10 or 100 Mbps

• Frame types: Ethernet II, IEEE 802.2, 802.3, SNAP

• Ethernet interface: Ethernet II and IEEE 802.2, 802.3

• Standards: IP RIP V1/V2 or Static, OSPF, NAT, IP Multicast IGMP V1/V2 PIMDM, BOOTP/DHCP Relay , DHCP client, IPX RIP and SAP, LLC2, 802.1p/q prioritization and VLAN, 802.1D Spanning Tree Protocol (STP), MAC Layer

• Filter Criteria: Based on protocol, address (source, destination or SAP) or custom filtering.

For information on connecting to the LAN hub, refer to “Connecting the LAN Hub” on

page 4-35.

5.4.2 LAN Status LEDs

Two pairs of LAN status indicators are located below the Ethernet ports on the rear panel of the SDM-9220/9230 chassis (refer to “Rear View of the SDM-9230 UAC” on page 5-

2). The LEDs for Ethernet port 1 are located on the left, and those for Ethernet port 2 are

on the right. These LEDs indicate the following:

• LINK: Goes on when the corresponding LAN connection passes the Link Integrity test. In addition, the LED color indicates the LAN speed:

- Amber: Link integrity at 100 Mbps

- Green: Link integrity at 10 Mbps

- Off: No link integrity signal detected.

ACT: Goes on (green) when there is activity on the corresponding LAN port

• (LAN traffic transmitted or received).

5-6 Memotec Inc.

5.4.3 LAN Cables

Each Ethernet LAN port has an RJ-45 female connector to attach a LAN cable. Select a standard LAN cable with RJ-45 connectors at both ends.

RJ-45 Connector for Ethernet LAN Port

The RJ-45 female connectors marked Ethernet 1 and 2 on the rear panel of the SDM9220/9230 provide two physical LAN ports for attachment to the local LAN hub (10/ 100Base-T, MDI connection).

The following table describes the RJ-45 pinout for the LAN port.

Product Description

Pin No. Usage Description

1 TX+ Transmit (+) Output

2 TX- Transmit (-) Output

3 RX+ Receive (+) Input

4 – (not used)

5 – (not used)

6 RX- Receive (-) Input

7 – (not used)

8 – (not used)

Table 5-6: RJ-45 pinout for Ethernet LAN port

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SDM-9220/9230 Hardware Installation Guide

5.5 Console Port

5.5.1 Port

One PC-compatible console port:

• DB-9 male connector

• TIA-232 (V.24) serial interface

• Autobaud asynchronous transmission, 1200, 2400, 4800, 9600, 19200, 28800, 38400, 57600 and 115200 bps

NOTE: The equipment you connect to the console port must operate at 9600 bps

when you first power up the NetPerformer unit. Also, if you are connecting to the console terminal via a modem, you must set the modem to ignore DTR. See “Important Console and Modem Settings for Startup” on

page 4-32.

• Auto-gender DTE/DCE

• Protocol: VT-100 or PPP

• Reverse console function provides an outbound port for control of external

5.5.2 Console Cable

A cable for the console port is included with the SDM-9220/9230 product package. This cable is a standard TIA-232 (V.24) straight-through cable with DB-9 female connectors at both ends (Ordering part number: 161-0703-001).

To connect this cable:

1. Connect one end of the cable to the SDM-9220/9230 console port, labelled

CONSOLE on the rear faceplate. See “Rear V iew of the SDM-9230 UAC” on page 5-

2. Connect the other end of the cable to a COM port on the console terminal or PC, or to a modem for dialup connection to a remote console.

equipment using

ASYNC communication via Telnet.

5-8 Memotec Inc.

5.6 Power Supply

The power supply is located on the right side when the SDM-9220/9230 unit is viewed from the rear. A different power supply is provided on the UAC and DC units.

NOTE: For information about the factory-supplied power cable and connection to the

power source, turn to “Powering the Unit” on page 4-28.

5.6.1 SDM-9220 UAC and SDM-9230 UAC

• AC power connector

Product Description

• 1 power switch (

• V oltage: Autosensing 100-240 V AC

• Frequency: 50/60 Hz

• Current: 0.8 A at 100 V and 0.4 A at 240 V

• Maximum power consumption: 50 Watts.

NOTE: Normal power consumption could be lower when the unit is not fully

populated.

1 = ON, 0 = OFF)

5.6.2 SDM-9220 DC and SDM-9230 DC

• DC power connector

• 1 power switch (

• Voltage: -48 VDC

• Current: 2 Amps maximum

1 = ON, 0 = OFF)

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SDM-9220/9230 Hardware Installation Guide

5.7 Rackmount Kit

One rackmount kit is supplied with the unit for mounting in a standard 19" (48 cm) rack. Replacement part number: 161-1039-000. To assemble the rackmount kit and install the unit in a rack, refer to “Installing the Unit in a Rack” on page 4-21.

Figure 5-2: SDM-9220/9230 Installed with rackmount brackets

The kit includes:

• Two brackets (left and right)

• Six small screws for the brackets: Phillips 5 mm (3/16”)

• Four mounting screws with washers: Phillips 10 mm (3/8”).

5-10 Memotec Inc.

5.8 DSP Modules

High density, high performance DSP processors digitize, process and compress voice signals on the NetPerformer unit. The DSP processors handle voice compression software, fax/modem emulation, autodetection of GSM timeslot subchannels and A-bis/ter optimization.

5.8.1 DSP-160 Module

A single low-density module (DSP-160) has 1, 2, 3, 5 or 6 DSP processors. Each DSP

processor supports 5 digital timeslots. Maximum 30 voice channels or 15 GSM TRXs per DSP module.

NOTE: One low-density onboard DSP processor is provided with each FXS, FXO

and E&M interface card to support analog voice calls. A maximum of 8 analog voice channels is permitted.

Product Description

Notched edge

Figure 5-3: DSP-160 module

NOTE: If you require support of more than 30 voice channels or 15 TRXs, upgrade to

the high-density DSP module (HD-DSP).

CAUTION:: The low-density DSP module is intended for the SDM-

9210/9210GW, SDM-9220 and SDM-9230 only . DO NOT replace the low-density DSP module with a DSP intended for legacy NetPerformer products (SDM-9360, SDM-9380 and SDM-9585).

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SDM-9220/9230 Hardware Installation Guide

5.8.2 High-density DSP Module

The high-density DSP module (HD-DSP) can be installed to support a greater number of voice calls or GSM TRXs.

Notched edge

• A maximum of one HD DSP module can be installed on the SDM-9220 or SDM-

9230.

A single high-density DSP module supports 60, 80, 100 or 120 timeslots. Maximum 120 voice channels or 60 GSM TRXs per DSP.

Figure 5-4: High-density DSP module

NOTE: High-density DSP modules require NetPerformer software version 10.3.5 R01

or higher. Earlier software versions will report a hardware problem and log an error.

CAUTION:: The high-density DSP module is intended for the SDM-

9210/9210GW, SDM-9220, SDM-9230, SDM-9606 and SDM-9620 only. DO NOT replace the high-density DSP module with a DSP

intended for the SDM-9360, SDM-9380 or SDM-9585.

5-12 Memotec Inc.

5.9 Interface Cards

The NetPerformer interface cards add optional hardware interfaces to the SDM-9220/9230 unit. They provide a physical interface to external devices and networks, scalable to the needs of your application.

• The SDM-9220 can be installed with a maximum of 2 interface cards.

• The SDM-9230 can be installed with a maximum of 3 interface cards.

Product Description

The interface cards slide into slots located at the rear of the unit (see

V iew of the SDM-9230 UAC” on page 5-2). To install an interface card in the SDM-9220/

9230 chassis, follow the procedure in “Installing an Interface Card” on page 4-18. There are three types of interface cards:

• Analog voice interface cards: FXS (dual or quad port), FXO (dual or quad port), E&M/PTT (quad port)

• Channelized digital interface cards: T1/E1 (single or dual port), ISDN-BRI S/T (dual port)

• Dual serial port (WAN) interface card.

5.9.1 Analog Voice Interfaces

Four analog voice interface cards are available: FXS (dual or quad port), FXO (dual or quad port), Universal E&M/PTT (quad port).

FXS Interface Cards

Ordering part numbers:161-1050-000 for the dual FXS interface card

161-1026-000 for the quad FXS interface card

• A Telco/PTT interface that acts like a PSTN Central Office

Figure 5-1 on “Rear

• Provides a Subscriber Line connection to a conventional two-wire analog telephone (pulse dial or DTMF touchtone)

• Generates loop current and ring voltage (derived from -48V) as well as pulse dial or DTMF tones

• Detects off-hook and on-hook states

• Dual port interface with 2 RJ-11 female connectors for the dual FXS interface card

• Quad port interface with 4 RJ-11 female connectors for the quad FXS interface card

• Equipped with an onboard DSP processor.

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SDM-9220/9230 Hardware Installation Guide

• Up to 2 FXS interface cards can be installed in the SDM-9220, or 3 in the SDM9230, providing up to 12 analog FXS voice ports in a single unit.

Figure 5-5: The Dual FXS interface card (top)

Figure 5-6: The Quad FXS interface card (bottom)

NOTE: To interpret the status LEDs on these interface cards, refer to “Interface Card

Status LEDs” on page 5-23.

CAUTION:: Use a two-wire cable for FXS connections. In rare

circumstances, your telephone or fax may not work if you use a fourwire cable. Should this occur, r eplace the four-wire cable with a two- wire cable. If the problem persists, contact Technical Support.

NOTE: You must install a ferrite on each cable connected to an FXS port on an

SDM-9220 UAC or SDM-9230 UAC installed in the European Union or Russia. These ferrites are

not provided with the product package. For

instructions, turn to “Installing the Ferrites (EMI Filters)” on page 4-26.

5-14 Memotec Inc.

Product Description

FXO Interface Cards

Ordering part numbers:

161-1051-000 for the dual FXO interface card

•

161-1052-000 for the quad FXO interface card

•

The FXO interface card is a Telco/PTT interface that acts like a standard telephone set (a two-wire telephone in a loop start circuit). This interface card:

• Provides a Subscriber Line connection to a Central Office or the station side of an analog PBX

• Detects ring voltage, closes the loop during off-hook, and opens the loop in an on-hook condition

• Generates pulse dial or DTMF tones

• Dual port interface with 2 RJ-11 female connectors for the dual FXO interface card

• Quad port interface with 4 RJ-11 female connectors for the quad FXO interface card

• Equipped with an onboard DSP processor.

• Up to 2 FXO interface cards can be installed in the SDM-9220, or 3 in the SDM9230, providing up to 12 analog FXO voice ports in a single unit.

Figure 5-7: The Dual FXO interface card (top)

Figure 5-8: The Quad FXO interface card (bottom)

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SDM-9220/9230 Hardware Installation Guide

To interpret the status LEDs on these interface cards, refer to “Interface Card Status

LEDs” on page 5-23.

NOTE: You must install a ferrite on each cable connected to an FXO port on an

SDM-9220 UAC or SDM-9230 UAC installed in the European Union or Russia. These ferrites are

instructions, turn to “Installing the Ferrites (EMI Filters)” on page 4-26.

Universal E&M/PTT Interface Card

The E&M/PTT interface card when used in Push To Talk applications is described in

“Universal E&M/PTT Interface Card” on page 9-1.

not provided with the product package. For

Ordering part number:

161-1030-000

• Provides a local (on-premises) E&M tie-line connection to an analog PBX

• Supports E&M Types I, II and V E&M type selection is made through soft strapping. The E&M interface card is

set to Type I at the factory. To change to a different type, configure the E&M Type parameter using the

LINK item of the SETUP/SLOT menu. For details on

product configuration, consult the NetPerformer Reference Guides.

• Supports Immediate Start, Wink Start or customized signaling on each E&M line

• Quad port interface with 4 RJ-45 female connectors

• Equipped with an onboard DSP processor

• Supports voltage from -48VDC to +48VDC

• Replaces the legacy E&M card, part number 161-1027-000.

Up to 2 E&M interface cards can be installed in the SDM-9220, or 3 in the SDM-9230, providing up to 12 analog E&M voice ports in a single unit.

Figure 5-9: The E&M interface card

5-16 Memotec Inc.

Product Description

To interpret the status LEDs on this interface card, refer to “Interface Card Status LEDs”

on page 5-23.

E&M signaling requires two sets of wires: one to carry signaling information (the E and M leads), and the other to carry the VF audio signals.

• Audio signals are transported over either two wires (two-wire E&M) or four wires (four-wire E&M).

• Up to eight wires can be required in all, depending on the type of E&M used on the PBX.

CAUTION:: For important E&M wiring and grounding considerations,

refer to “E&M Wiring and Grounding” on page 4-23.

NOTE: You must install a ferrite on each cable connected to an E&M port on an

SDM-9220 UAC, SDM-9220 DC, SDM-9230 UAC or SDM-9230 DC.

These ferrites are

not provided with the product package. For instructions,

turn to “Installing the Ferrites (EMI Filters)” on page 4-26.

5.9.2 Channelized Digital Interfaces

The following digital interface cards are available: single port T1/E1, dual port T1/E1 and ISDN BRI S/T.

You must install a DSP module if you intend to use any of these interface cards for digital voice or GSM. See “Installing or Upgrading the DSP Module” on page 4-5.

T1/E1 Interface Cards

Ordering part numbers:161-1032-001 for the single port interface card

161-1032-002 for the dual port interface card

• Single port interface with one RJ-48 female connector

• Dual port interface with two RJ-48 female connectors

• Two independent software configurable transceivers:

- T1 (DS1)/ISDN-PRI: Provides a 1.544 Mbps channelized digital connection at 100 Ohms with up to 24 timeslots

- E1 (CEPT) PCM-30/ISDN-PRI: Provides a 2.048 Mbps channelized digital connection with up to 32 timeslots, software selectable at 75 or 120 Ohms

An E1-75 connection requires an RJ-48 to E1-75 dual BNC adaptor cable

(Ordering part number: 161-0469-001) and two jumpers for each port. Refer to “T1/E1 Interface Cards at 75 Ohms” on page 5-20, and “E1-75 Jumpers”

on page 4-14.

Memotec Inc. 5-17

SDM-9220/9230 Hardware Installation Guide

In addition, you must install a ferrite on each coaxial cable connected to an E1-75 port on an SDM-9220 DC or SDM-9230 DC in all countries.

These ferrites are turn to “Installing the Ferrites (EMI Filters)” on page 4-26.

• Framing and line coding:

- T1: D4 or ESF framing and B8ZS, B7ZS or AMI line coding

- E1: Provides G.704 framing and HDB3 line coding

• Maximum 3 interface cards per unit, providing a maximum of 120 voice channels or 124 data channels

NOTE: Requires a DSP-160 or HD DSP module for voice calls (see “Installing or

Upgrading the DSP Module” on page 4-5). The HD DSP is required for GSM

support.

• Interoperability with other channelized digital interface cards:

not provided with the product package. For instructions,

- Can be installed and operated on a unit that has one or more single/dual port T1/E1, ISDN-BRI S/T , or legacy E1 interface cards installed in the other slots.

- Cannot be installed on a unit that has one or more legacy T1 interface cards installed in another slot.

5-18 Memotec Inc.

Product Description

Workaround: Substitute a dual port T1/E1 interface card for the T1 interface,

and configure it for T1 operations.

Figure 5-10: The Single Port T1/E1 interface card (top)

Figure 5-11: The Dual Port T1/E1 interface card (bottom)

NOTE: T1 operations are indicated when the port LED labelled T1-E1 is green. E1

operations are indicated when the

T1-E1 LED is yellow . To interpret the other

status LEDs, refer to “Interface Card Status LEDs” on page 5-23.

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SDM-9220/9230 Hardware Installation Guide

T1/E1 Interface Cards at 75 Ohms

Ordering part numbers:

161-1032-001 (single port interface card) or 161-1032-002 (dual port interface card) with AG2CA0001 (RJ-48 to dual BNC cable)

• Supports digital voice/data at 75 Ohms

• Provides a 2.048 Mbps channelized digital connection with up to 32 timeslots

• Single port interface with one RJ-48 female connector

• Dual port interface with two RJ-48 female connectors

• RJ-48 to E1-75 dual BNC adaptor cable provides an E1-75 connection

CAUTION:: To prevent electromagnetic interference, you must also

strap 2 jumpers for each port that will be used as an E1-75 connection. For details and installation procedure, refer to “E1-75 Jumpers” on

page 4-14.

• G.704 framing and HDB3 line coding

• Maximum 3 interface cards per unit, providing a maximum of 120 voice channels or 124 data channels

Requires a DSP-160 or HD DSP module for voice calls (see “Installing or

Upgrading the DSP Module” on page 4-5). The HD DSP is required for GSM

support.

• Interoperability with other channelized digital interface cards:

- Can be installed and operated on a unit that has one or more single/dual port T1/E1, ISDN-BRI S/T , or legacy E1 interface cards installed in the other slots.

- Cannot be installed on a unit that has one or more legacy T1 interface cards installed in the other slots.

Workaround: Substitute a dual port T1/E1 interface card for the T1 interface,

and configure it for T1 operations.

• E1 operations are indicated when the

T1-E1 LED is yellow (see Figure 5-11). To

interpret the other status LEDs, see “Interface Card Status LEDs” on page 5-23.

NOTE: You must install a ferrite on each coaxial cable connected to an RJ48 to

BNC cable associated with a T1/E1 interface card on an SDM-9220 UAC, SDM-9220 DC, SDM-9230 UAC or SDM-9230 DC.

These ferrites are

not provided with the product package. For instructions,

turn to “Installing the Ferrites (EMI Filters)” on page 4-26.

5-20 Memotec Inc.

Product Description

ISDN-BRI S/T Interface Card

Ordering part number: 161-1033-000

• Supports digital voice and data at 128 Kbps using ISDN-BRI (ETSI, North America and Japan), QSIG, transparent and customized signalling

Requires a DSP-160 or HD DSP module for voice calls (see “Installing or

Upgrading the DSP Module” on page 4-5). The HD DSP is required for GSM

support.

• Dual S/T Basic Rate Interface for connection of 2 separate ISDN lines

• Each ISDN line configurable as NT (Network Termination) or TE (Terminal Equipment) through hardware strapping at the electrical level with one jumper per port for termination, and soft strapping for the upper layer protocols.

• Provides software configurable Phantom power

• 2 RJ-48 female connectors

• 2 B-(bearer) channels at 64 Kbps and one D-channel at 16 Kbps on each physical port

• Maximum 3 interface cards per unit, providing a maximum of 6 ports and 12 Bchannels for voice or data.

Figure 5-12: The ISDN-BRI S/T interface card

To interpret the status LEDs on this interface card, refer to “Interface Card Status LEDs”

on page 5-23.

NOTE: You must install a ferrite on each cable connected to an ISDN-BRI S/T

port on an SDM-9220 UAC or SDM-9230 UAC installed in the European Union or Russia. These ferrites are

not provided with the product package.

For instructions, turn to “Installing the Ferrites (EMI Filters)” on page 4-26.

Memotec Inc. 5-21

SDM-9220/9230 Hardware Installation Guide

5.9.3 Dual Serial Port (WAN) Interface

Ordering part number: 161-1035-000

The dual serial port interface card (also referred to as the Dual SCC interface card) provides the capacity to increase the number of serial ports on the SDM-9220/9230 according to data traffic needs. Only one slot on the SDM-9220 or SDM-9230 can be

loaded with a dual serial port interface card.

This interface card has the following characteristics:

• 2 universal serial ports per interface card, supporting V.35/V.11, TIA-232 (V.24), X.21, X.21 CE, TIA-449 (V.36) and TIA-530 interfaces

• HD-26 female connectors that provide auto-detection of interface and gender according to the type of HD-26 custom cable that is installed. For details, refer to

“Custom Serial Cable Specifications” on page 6-6.

• Each port permits connection of a WAN/user line for data traffic

• Protocols supported:

DDCMP, T-ASYNC, R-ASYNC, BSC, COP, PASSTHRU, synchronous and asyn-

chronous

PPP, X25 and SP (available with SkyPerformer license only)

P-SDLC, S-SDLC, HDLC, PVCR, FR-NET, FR-USER,

• Throughput speeds: 8 to 2048 Kbps, on both ports of the interface card

NOTE: A T1 or E1 interface card on an SDM-9220/9230 in ATM mode (license

required) does not use the same timeslots for data. The ATM option provides a global parameter Number of data channels reserved, which defines the total number of timeslots available for data transfer.

- The value of this parameter should be set according to the maximum throughput speed required

- Divide this speed by the speed of one timeslot (64 Kbps) to determine how many data channels should be reserved. Consult the NetPerformer Reference

Guides

for details.

5-22 Memotec Inc.

Comtech EF Data SDM-9220 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Hardware Installation Guide

COPYRIGHTS AND DISCLAIMERS

Contents

List of Figures

List of Tables

Preface

1.1 Product Overview

1.1.1 SDM-9220

1.1.2 SDM-9230

1.1.3 Sales Contacts

1.2 About this Document

1.2.1 Naming Conventions

1.2.2 Audience

1.2.3 Instructions to the Reader

1.2.4 NetPerformer Document Set

1.2.5 Related Documents

1.3 Changes to Console Operations

1.4 Technical Support

1.4.1 Providing Product Numbers to Technical Support

1.4.2 Providing Product Number to Technical Support

1.4.3 Checking the Contents of Your Product Package

1.4.4 Returning a NetPerformer Unit

1.5 Training and Documentation

1.5.1 Request for Comments

1.6 Notice Concerning HyperTerminal Connections

Compliance Information

2.1 Regulatory – Compliance and Agency Approval

2.2 Compliance and Regulatory Statements

2.2.1 EU Directives 1999/5 and 2011/65

2.2.2 Marking

2.2.3 Intent of Use and Network Compatibility

2.2.4 EN55022 and CISPR22 Statement

2.2.5 FCC Part 15 Statement

2.2.6 FCC Part 68 Statement

2.2.7 Connection to the Telephone Line

2.2.8 Problems, Repair and Warranty

2.2.9 Industry Canada Statements

2.2.10 The Ringer Equivalence Number (REN)

2.2.11 Notice d'Industrie Canada

2.2.12 Indice d’équivalence de la sonnerie (IES)

2.2.13 Notice for Users in Australia – Emergency Dialing Warning

2.3 Environmental Information

2.3.1 Waste Electrical and Electronic Equipment – WEEE

2.3.2 Compliance to China RoHS

2.4 Safety Warnings and Precautions

2.5 Making Changes or Modifications

Unpacking

3.1 About Unpacking the Unit

3.1.1 Selecting a Location

3.1.2 Size Requirements

3.1.3 Distance Requirements

3.1.4 Environmental Requirements

3.2 Preparing the Site

3.2.1 What You Will Need

Hardware Installation

4.1 Chapter Overview

4.2 Opening the Chassis Casing

4.3 Installing or Upgrading the DSP Module

4.3.1 Removing a DSP Module

4.4 Closing the Chassis Casing

4.5 Removing an Interface Card

4.6 Hardware Strapping

4.6.1 NT/TE Mode

4.6.2 Setting the NT/TE Mode

4.6.3 E1-75 Jumpers

4.7 Installing an Interface Card

4.8 Installing the Unit in a Rack

4.9 E&M Wiring and Grounding

4.9.1 E&M Grounding Considerations

4.10 Installing the Ferrites (EMI Filters)

4.11 Powering the Unit

4.11.1 SDM-9220 UAC or SDM-9230 UAC Unit Power Cords

SDM-9220 DC or SDM-9230 DC Unit

4.11.2 System Status on Power-up

4.12 Connecting the Console Terminal

4.12.1 Important Console and Modem Settings for Startup