Comtech EF Data SDM-9220 User Manual

NetPerformer

SDM-9220/SDM-9230

Hardware Installation Guide

COPYRIGHTS AND DISCLAIMERS

Published Date: May 10, 2013 Document # 1588 This publication contains information proprietary and confidential to Memotec Inc. Any reproduction,

disclosure or unauthorized use of this publication is expressly prohibited except as Memotec Inc. may otherwise authorize in writing.

Memotec Inc. reserves the right to make changes without notice in product or component design as warranted by evolution in user needs or progress in engineering or manufacturing technology. Changes which affect the operation of the unit will be documented in the next revision of the manual.

We have made every effort to ensure the accuracy of the information presented in our documentation. However, Memotec assumes no responsibility for the accuracy of the information published. Product documentation is subject to change without notice. Changes, if any, will be incorporated in new editions of these documents. Memotec may make improvements or changes in the products or programs described within the documents at any time without notice. Mention of products or services not manufactured or sold by Memotec is for informational purposes only and constitutes neither an endorsement nor a recommendation for such products or services.

Memotec Inc. is a wholly owned subsidiary of Comtech EF Data Corp., and its parent company Comtech Telecommunications Corp (NASDAQ: CMTL).

CXTool, CX-U Series, CX-UA Series, AbisXpress, NetPerformer, AccessGate, SDM-8400, and the SDM9000 series of products are either registered trademarks or trademarks of Memotec Inc.in Canada, the United States of America, and in other countries.

Memotec Inc.

7755 Henri Bourassa Blvd. West Montreal, Quebec Canada H4S 1P7 Tel.: (514) 738-4781 FAX: (514) 738-4436

www.memotec.com

Chapter 1: Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

1. 1 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.1.1 SDM-9220 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.1.2 SDM-9230 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

1.1.3 Sales Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1. 2 About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

1.2.1 Naming Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

1.2.2 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

1.2.3 Instructions to the Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

1.2.4 NetPerformer Document Set . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

1.2.5 Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

1. 3 Changes to Console Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

1. 4 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

1.4.1 Providing Product Numbers to Technical Support . . . . . . . . . . . 1-8

1.4.2 Providing Product Number to Technical Support . . . . . . . . . . . . 1-8

1.4.3 Checking the Contents of Your Product Package . . . . . . . . . . . 1-8

1.4.4 Returning a NetPerformer Unit. . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

1. 5 Training and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

1.5.1 Request for Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

1. 6 Notice Concerning HyperTerminal Connections . . . . . . . . . . . . . . . . . . . 1-10

Chapter 2: Compliance Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

2. 1 Regulatory – Compliance and Agency Approval . . . . . . . . . . . . . . . . . . . . 2-2

2. 2 Compliance and Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

2.2.1 EU Directives 1999/5 and 2011/65. . . . . . . . . . . . . . . . . . . . . . . 2-3

2.2.2 Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

2.2.3 Intent of Use and Network Compatibility . . . . . . . . . . . . . . . . . . 2-6

2.2.4 EN55022 and CISPR22 Statement . . . . . . . . . . . . . . . . . . . . . . 2-7

2.2.5 FCC Part 15 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.2.6 FCC Part 68 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.2.7 Connection to the Telephone Line . . . . . . . . . . . . . . . . . . . . . . . 2-8

2.2.8 Problems, Repair and Warranty. . . . . . . . . . . . . . . . . . . . . . . . 2-10

2.2.9 Industry Canada Statements . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

2.2.10 The Ringer Equivalence Number (REN) . . . . . . . . . . . . . . . . . 2-11

2.2.11 Notice d'Industrie Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Memotec Inc.

2.2.12 Indice d’équivalence de la sonnerie (IES) . . . . . . . . . . . . . . . . 2-12

2.2.13 Notice for Users in Australia – Emergency Dialing Warning . . 2-12

2. 3 Environmental Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

2.3.1 Waste Electrical and Electronic Equipment – WEEE . . . . . . . 2-13

2.3.2 Compliance to China RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

2. 4 Safety Warnings and Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

2. 5 Making Changes or Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Chapter 3: Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

3. 1 About Unpacking the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.1.1 Selecting a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.1.2 Size Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

3.1.3 Distance Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

3.1.4 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

3. 2 Preparing the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

3.2.1 What You Will Need. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Chapter 4: Hardware Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

4. 1 Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4. 2 Opening the Chassis Casing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

4. 3 Installing or Upgrading the DSP Module . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

4.3.1 Removing a DSP Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

4. 4 Closing the Chassis Casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

4. 5 Removing an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

4. 6 Hardware Strapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

4.6.1 NT/TE Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

4.6.2 Setting the NT/TE Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

4.6.3 E1-75 Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

4. 7 Installing an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

4. 8 Installing the Unit in a Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

4. 9 E&M Wiring and Grounding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

4.9.1 E&M Grounding Considerations . . . . . . . . . . . . . . . . . . . . . . . 4-25

4. 10 Installing the Ferrites (EMI Filters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

4. 11 Powering the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28

Memotec Inc.

4.11.1 SDM-9220 UAC or SDM-9230 UAC Unit Power Cords. . . . . . 4-28

4.11.2 System Status on Power-up . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30

4. 12 Connecting the Console Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-32

4.12.1 Important Console and Modem Settings for Startup . . . . . . . . 4-32

4.12.2 Activating the Console Connection . . . . . . . . . . . . . . . . . . . . . 4-33

4. 13 Installing the Licensed Software Options. . . . . . . . . . . . . . . . . . . . . . . . . 4-34

4.13.1 Software License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34

4. 14 Connecting the LAN Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35

Chapter 5: Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

5. 1 SDM-9220/9230 Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

5. 2 Optional Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

5. 3 Base Unit Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

5.3.1 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

5.3.2 System Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

5. 4 Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

5.4.1 Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

5.4.2 LAN Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

5.4.3 LAN Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

5. 5 Console Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5.5.1 Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5.5.2 Console Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

5. 6 Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

5.6.1 SDM-9220 UAC and SDM-9230 UAC . . . . . . . . . . . . . . . . . . . . 5-9

5.6.2 SDM-9220 DC and SDM-9230 DC. . . . . . . . . . . . . . . . . . . . . . . 5-9

5. 7 Rackmount Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

5. 8 DSP Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

5.8.1 DSP-160 Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

5.8.2 High-density DSP Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

5. 9 Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

5.9.1 Analog Voice Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

5.9.2 Channelized Digital Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

5.9.3 Dual Serial Port (WAN) Interface . . . . . . . . . . . . . . . . . . . . . . . 5-22

5.9.4 Interface Card Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23

5.9.5 FXS and FXO Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . 5-26

5.9.6 E&M Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27

5.9.7 T1/E1 and ISDN-BRI S/T Interface Cards . . . . . . . . . . . . . . . . 5-29

5.9.8 Supporting E1-75 on a T1/E1 Port . . . . . . . . . . . . . . . . . . . . . . 5-30

Memotec Inc.

Chapter 6: Serial Port and User Equipment Connections. . . . . . . . . . . . . . . . . . . . . . . . . 6-1

6. 1 Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

6. 2 Custom HD-26 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

6. 3 Connecting the User Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

6.3.1 Activating the User Equipment Connection . . . . . . . . . . . . . . . . 6-4

6. 4 WAN/User Port Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

6. 5 Custom Serial Cable Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

6.5.1 V.35/V.11 Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

6.5.2 TIA-232 (V.24) Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

6.5.3 X.21 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

6.5.4 X.21 EU Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

6.5.5 TIA-449 (V.36) Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

6.5.6 TIA-530 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

6. 6 Serial Port Connector and Custom HD-26 Cable Set Connectivity. . . . . . 6-8

Chapter 7: Networking Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

7. 1 GSM A-bis/A-ter Optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

7. 2 Voice Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

7. 3 Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

7. 4 Network Management and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Chapter 8: Troubleshooting Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

8. 1 Symptoms, Problems, and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Chapter 9: Universal E&M/PTT Interface Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

9. 1 About the Universal E&M/PTT Interface Card. . . . . . . . . . . . . . . . . . . . . . 9-2

9. 2 Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

9.2.1 Cable and Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

9. 3 About Push To Talk (PTT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

9.3.1 Fixed Control Station Scenario . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

9.3.2 Two Remote Locations Scenario. . . . . . . . . . . . . . . . . . . . . . . . 9-7

9. 4 Configuring Push To Talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8

9.4.1 Configuring the E&M/PTT Physical Port (LINK) . . . . . . . . . . . . 9-8

9.4.2 Configuring the E&M/PTT Channels (CHANNEL) . . . . . . . . . . . 9-9

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

Memotec Inc.

List of Figures

Front View of the SDM-9220/9230 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Removing the Cover from the Unit Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Location of Optional Hardware on the Main Board . . . . . . . . . . . . . . . . . . . . . . . 4-5

Replacing the Cover onto the Unit Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

JP5 AND JP6 locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13

Position of Jumper Connectors J4 and J7 on the Dual Port T1/E1 Interface Card . .4-15

Location of Interface Cards in the SDM-9220/9230 Slots . . . . . . . . . . . . . . . . . .4-19

Rackmount Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-21

Completed Rackmount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22

Four-wire E&M Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24

Two-wire E&M Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24

Installing a ferrite with an RJ-45/RJ-48 connector . . . . . . . . . . . . . . . . . . . . . . .4-27

Power Cords for SDM-9220 UAC or SDM-9230 UAC Unit . . . . . . . . . . . . . . . . . . .4-28

Harness and Wire for SDM-9220 DC or SDM-9230 DC Power Connection . . . . . . .4-29

Rear View of the SDM-9230 UAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

SDM-9220/9230 Installed with rackmount brackets . . . . . . . . . . . . . . . . . . . . . .5-10

DSP-160 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11

High-density DSP module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12

The Dual FXS interface card (top) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14

The Quad FXS interface card (bottom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14

The Dual FXO interface card (top) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15

The Quad FXO interface card (bottom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15

The E&M interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16

The Single Port T1/E1 interface card (top) . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-19

The Dual Port T1/E1 interface card (bottom) . . . . . . . . . . . . . . . . . . . . . . . . . . .5-19

The ISDN-BRI S/T interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-21

The Dual Serial port interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-23

RJ-11 pinout (female jack) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-26

RJ-45 pinout (female jack) for E&M interface card . . . . . . . . . . . . . . . . . . . . . . .5-28

Memotec Inc.

RJ-48 to E1-75 dual BNC adaptor cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31

RJ-45 Pinout (female jack) for Universal E&M/PTT Interface Card . . . . . . . . . . . . . 9-3

SETUP Command Paths in the CLI Tree for Push To Talk Support . . . . . . . . . . . . . 9-8

Memotec Inc.

List of Tables

Compatible Telecom Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Jumper installation parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

E&M wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

SDM-9220/9230 ports requiring a ferrite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

Front Panel LED States During System Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31

Basic features of the SDM-9220/9230 unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Optional Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

List of physical ports and their port numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3

STATUS LED states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

ALARM LED states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

RJ-45 pinout for Ethernet LAN port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Status LED indicators on analog voice interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23

Status LED indicators on channelized digital interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25

RJ-45 pinout for E&M interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-27

RJ-48 pinout for single/dual port T1/E1 interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29

RJ-48 pinout for ISDN-BRI S/T interface card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29

Serial connector and NetPerformer custom HD-26 cable set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Packetization of DSP packets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

RJ-45 pinout for the Universal E&M/PTT interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Push-To-Talk Application: Scenario 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-6

Push-To-Talk Application: Scenario 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-7

Memotec Inc.

Preface

Memotec Inc. 1-1

SDM-9220/9230 Hardware Installation Guide

1.1 Product Overview

1.1.1 SDM-9220

The NetPerformer SDM-9220 is an entry-level standalone chassis designed for network convergence at the branch office level. It is a high speed, low cost, flexible and powerful unit that supports 8 analog or BRI/ST digital voice connections in a multitude of application scenarios.

The SDM-9220 base unit has:

• One serial port equipped with HD-26 female connector

• Two 10/100Base-T Ethernet ports (RJ45 connectors)

• One console port

• Two expansion slots

• All UAC base units come equipped with universal AC power supply and a choice of 120 VAC North American or 240 VAC European power cord (must be specified at time of ordering)

The basic software set provides support of PowerCell Voice and Data (including legacy user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay RFC-1490. Optional software licenses can be procured for support of GSM, SkyPerformer satellite access and TCP Acceleration.

1.1.2 SDM-9230

The NetPerformer SDM-9230 is a standalone chassis designed for network convergence at the branch office level. It is a high speed, low cost, flexible and powerful unit that supports analog/digital voice and data in a multitude of application scenarios. It is ideal for branch offices that require support for up to 12 analog or 120 digital telephony channels.

The SDM-9230 base unit has:

• The –48VDC versions include a 6-foot wiring harness

• A DB9F-DB9F console cable and 19-inch rackmount kit are also included in the product package

• A custom cable (HD-26 male connector) is required for the serial port, available from Memotec Inc. or your NetPerformer distributor.

• One serial port equipped with HD-26 female connector

• Two 10/100Base-T Ethernet ports (RJ45 connectors)

• One console port

• Three expansion slots for analog voice, digital (T1/E1) voice/data, BRI/ST voice/ data and dual serial interface cards

1-2 Memotec Inc.

• All UAC base units come equipped with universal AC power supply and a choice

• The –48VDC versions include a 6-foot wiring harness

• A DB9F-DB9F console cable and 19-inch rackmount kit are also included in the

• A custom cable (HD-26 male connector) is required for the serial port, available

1.1.3 Sales Contacts

To order NetPerformer units, DSP modules, cables and optional parts, contact Memotec Inc. or your NetPerformer distributor. To contact Memotec Inc.:

• Mail:

Preface

of 120 VAC North American or 240 VAC European power cord (must be specified at time of ordering)

product package

from Memotec Inc. or your NetPerformer distributor.

Memotec Inc.

7755 Henri Bourassa Blvd. West Montreal, Quebec Canada H4S 1P7

• Telephone: +1 (514) 738-4781 during regular business hours, EST (GMT-5:00) Fax: + (1) 514 738 4436

• Web: http://www.memotec.com

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SDM-9220/9230 Hardware Installation Guide

1.2 About this Document

This document, NetPerformer® SDM-9220/9230 Hardware Installation Guide, provides the following information about the SDM-9220 and SDM-9230:

• Regulatory compliance information (“Compliance Information” on page 2-1)

• Unpacking instructions (“Unpacking” on page 3-1)

• Product description (“Product Description” on page 5-1)

• Hardware installation instructions (“Hardware Installation” on page 4-1)

• Troubleshooting procedures (“Troubleshooting Tips” on page 8-1)

• Serial port specifications and user equipment connection (“Serial Port and User

Equipment Connections” on page 6-1)

• Networking features (“Networking Features” on page 7-1)

• Notice concerning HyperTerminal connection (“Notice Concerning HyperTermi-

nal Connections” on page 1-10).

For information on configuring the NetPerformer, consult the NetPerformer Reference Guides. See the “NetPerformer Document Set” on page 1-5 for a list of other references.

NOTE: All NetPerformer documents are available on the NetPerformer Companion

CD, which is included with your product package.

If you open a NetPerformer document with an earlier version of Acrobat Reader, some of the text will not appear in its intended format. This can make the text difficult or impossible to read correctly, especially from a printed copy.

1.2.1 Naming Conventions

In this document:

• The notation SDM-9220/9230 denotes the SDM-9220 and SDM-9230 products. The product is identified on the front of the unit.

• SDM-9220 products include the SDM-9220 UAC model and the SDM-9220 DC model.

CAUTION:: All documents on the NetPerformer Companion CD,

including this guide, must be opened with Adobe™ Acrobat Reader, which is provided on the CD.

• SDM-9230 products include the SDM-9230 UAC model and the SDM-9230 DC model.

1-4 Memotec Inc.

The model number is identified on the nameplate on the bottom of the unit.

1.2.2 Audience

This document is intended for use by NetPerformer system administrators as well as technicians who are qualified to set up, configure and troubleshoot a NetPerformer Enterprise Network.

Installation of NetPerformer hardware requires knowledge and proficiency in the configuration, operation, maintenance and security of all enterprise network elements in your application. You should also have a thorough understanding of telecommunications and be familiar with the networking strategies and telephony solutions currently used by your organization.

1.2.3 Instructions to the Reader

Instructions to the reader include notes, cautions and warnings, which are distinguished from the rest of the text by distinctive formatting and icons. Here is an example of each:

Preface

NOTE: A note may contain a reference, tip or other information related to the subject

at hand. The content of a note is intended to be helpful or of interest to the reader.

CAUTION: A caution contains an instruction that the reader must

loss of data.

The content of a caution must be read carefully and explicitly obeyed.

WARNING: A warning contains an instruction that the reader must

personnel.

The content of a warning must be read carefully and explicitly obeyed.

1.2.4 NetPerformer Document Set

in order to prevent damage to equipment, network failure or

in order to prevent electrical shock, death or serious injury to

For complete information on the NetPerformer, consult the following:

• NetPerformer Reference Guides

Includes detailed information on new generation NetPerformer features, menus, commands, parameters and statistics displays.

Memotec Inc. 1-5

SDM-9220/9230 Hardware Installation Guide

• NetPerformer Hardware Installation Guides

These documents describe the hardware specific to each NetPerformer product, including installable options, complete installation instructions and firmware download procedures.

• NetPerformer Release Bulletins

These documents summarize the system specifications, software fixes and changes, and post-production documentation changes for a particular NetPerformer release.

• NetPerformer Network Design Guide

Offers valuable tips on how to design a NetPerformer application for maximum efficiency, including an analysis of data and voice traffic throughput issues and the impact of traffic flow. Provides examples of network setup and traffic measurement using various NetPerformer products.

1.2.5 Related Documents

All of the documents listed here are available on the NetPerformer Companion CD, which is included with your product package (Part no. 520-0081-001; Ordering part no. 1610692-001).

1-6 Memotec Inc.

1.3 Changes to Console Operations

The following change to console operations was made in NetPerformer firmware version V9.2.0, and still applies to firmware version V10.1.X and higher. If you are familiar with earlier versions of the NetPerformer firmware, this change should be taken into consideration before you configure or manage the product.

• The way you access the NetPerformer console has changed to allow for multiple user profiles:

CAUTION:: The default LOGIN is now ADMIN instead of ACT.

NOTE: The default PASSWORD for this login remains SETUP.

For full instructions on setting up user profiles, refer to the Quick Configuration module of the NetPerformer Reference Guides.

Preface

Memotec Inc. 1-7

SDM-9220/9230 Hardware Installation Guide

1.4 Technical Support

Memotec Technical Support is designed to meet your full range of support needs. From basic service to mission-critical support, we are committed to ensuring your success with NetPerformer products. By employing state-of-the-art products and the latest technologies available, we provide some of the fastest, most efficient service in the industry.

Our entire support organization is focused on complete customer satisfaction and providing immediate solutions to your business needs.

You can contact Technical Support by calling or sending email to our helpdesk facilities:

• Telephone: +1 (514) 738-4781 during regular business hours, EST (GMT-5:00)

• Email: MemotecSupport@memotec.com

Be prepared to provide the following information:

• Your name

• Company name

• Your location

• Telephone number

• Product serial number (see next section)

• Product work order number (see next section)

• Detailed problem description

• Remote access to the troubled unit via Telnet or dial-up modem.

1.4.1 Providing Product Numbers to Technical Support

You may be requested to provide the product serial number and work order number when communicating with Technical Support.

1.4.2 Providing Product Number to Technical Support

The product serial number may be requested when communicating with NetPerformer T echnical Support. The serial number can be found on the rear of the unit. See “Rear V iew

of the SDM-9230 UAC” on page 5-2.

1.4.3 Checking the Contents of Your Product Package

CAUTION:: As soon as you receive your NetPerformer product,

check the carton and its contents for any sign of damage during shipment. If there is any damage, contact the shipping agent

immediately.

Before you install your NetPerformer product, verify the contents of the carton to ensure

1-8 Memotec Inc.

that you have received all the units, accessories, cables and optional hardware that you ordered.

NOTE: A summary of product items appears on “Product Description” on page 5-1.

If any items are missing, or if you have any questions concerning your shipment, contact Technical Support.

1.4.4 Returning a NetPerformer Unit

If you need to return a NetPerformer unit for any reason, you must ship it in the original carton using adequate shock insulation material. Failure to do so may void the

equipment warranty. Consult the Warranty statements included with the product package. Contact Technical Support for RMA requirements.

1.5 Training and Documentation

Preface

We offer a variety of classes to reduce your learning curve and make your employees more productive. Students learn how to tailor NetPerformer products to meet their specific business requirements. Each course is developed and delivered by certified instructors who have in-depth expertise and extensive technical training experience. Customized courses, tailored to meet your business needs, are also available.

To learn more about our training services, email our education facilities at

memotectraining@memotec.com

1.5.1 Request for Comments

Our Technical Publications group welcomes your feedback. Please help us improve future releases of this document by sending us your comments and suggestions. You can send email to docs@memotec.com.

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SDM-9220/9230 Hardware Installation Guide

1.6 Notice Concerning HyperTerminal Connections

The HyperTerminal communications program comes with Microsoft Windows products, and can be used for very basic NetPerformer console functions if no terminal emulation program is available.

CAUTION:: HyperTerminal is not recommended for adjusting the

NetPerformer configuration or monitoring its operations. Known problems include the following:

• The arrow keys cannot be used to view channel status on all slots

• The console speed cannot be changed from the default 9600 bps after the console connection is up and running

• On some computers, the default Emulation setting of the HyperTerminal communications program can potentially cause problems for console operations.

If you must use HyperTerminal for your console connection, you should change the Emulation setting from

Auto detect to ANSI, as follows:

1. Access HyperTerminal using the Windows Start button and drop-down menus:

Start > Programs > Accessories > Communications > HyperTerminal

2. If you have already defined the connection to the NetPerformer console port, open that connection:

File > Open > your_filename.ht

3. If you have not yet defined the connection to the NetPerformer console port, create a new connection:

File > New Connection > your_filename

4. Open the Properties window for the connection:

File > Properties

5. Click on the Settings tab to view the current value of the Emulation parameter.

6. Select the value ANSI from the list box for the Emulation parameter.

7. Click

NOTE: The above procedure does not resolve the problems with arrow key func-

OK.

tionality or console speed, and should be considered a temporary solution only. You should procure a more robust terminal emulation software program

for configuration and monitoring purposes. Contact Technical Support if you need further assistance.

1-10 Memotec Inc.

Compliance Information

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SDM-9220/9230 Hardware Installation Guide

2.1 Regulatory – Compliance and Agency Approval

These products comply with or have obtained Regulatory Agency approval at least against the following standards:

• EMC – Emission – Class B

• EMC – Immunity EN 55024:1998 + A1 + A2

• Safety IEC 60950-1

• Telecom – Digital FCC Part 68 + TIA-968-A

FCC Part 15 EN55022:2010 (SDM-9220 UAC, SDM-9230 UAC) AS/NZS CISPR22

EN60950-1:2006 + A11, 1 and 12 (SDM-9220 UAC, SDM-9230 UAC) IEC 60950-1:2005 + Amendment 1 (SDM-9220 UAC, SDM9230 UAC) UL 60950-1 CSA C22-2 N°60950-1 AS/NZS 60950

IC CS-03 Issue 8 - Part 2 and Part 6 AS/ACIF S016 AS/ACIF S031 AS/ACIF S038 TBR 1 + TBR 2 TBR 3 TBR4 TBR 12 + TBR 13 NTR4

• Telecom – Analog FCC Part 68 + TIA-968-A

IC CS-03 Issue 8 - Part 1 AS/ACIF S002 TBR 15 + TBR 17 TBR 21

2-2 Memotec Inc.

Compliance Information

2.2 Compliance and Regulatory Statements

2.2.1 EU Directives 1999/5 and 2011/65

DECLARATION OF CONFORMITY

We declare under our sole responsibility that the NetPerformer products:

SDM-9220 and SDM-9230

Consisting of Models SDM-9220 UAC and SDM-9230 UAC

With interface cards:

SDM-92X0 SDM-92X0

SDM-92X0

With Cable:

- RJ48 to Dual BNC (502-0458-001)

Quad E&M (100-1092-502) Dual BRI S/T (100-1097-501) Quad FXS (100-1106-502) Dual FXS (100-1106-503) Quad FX0 (100-1107-503) Dual FX0 (100-1107-504) Dual Serial (100-1126-501) Single T1/E1 (100-1111-501) Dual T1/E1 (100-1111-502)

to which this declaration relates, are in conformity with:

1- All applicable essential requirements following the provisions of the European

Directive 1999/5/EC.

The conformity assessment procedure used for this declaration is the Annex II of the Directive. Product compliance has been demonstrated against the following standards:

EN 55022 2010 EN 55024 1998 + Amendments 1 and 2 EN 60950-1 2006 + Amendments A11, A12 and A1 EN 61000-3-2 2006 + Amendments 1 and 2 EN 61000-3-3 2008

2- The European Directive 2011/65/EC (RoHS Recast)

The technical file is kept at:

Montreal, 20 March 2013

Claude Rocray Vice President, Engineering

Memotec Inc 7755 Blvd Henri Bourassa Montreal, Quebec H4S 1P7 Canada

P/N 137-0022-075-F

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SDM-9220/9230 Hardware Installation Guide

• MEMOTEC vakuuttaa täten että NetPerformer SDM-9220/9230 UAC tyyppinen

laite on direktiivin 1999/5/EY, 2011/65/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.

• Hierbij verklaart MEMOTEC dat het toestel NetPerformer SDM-9220/9230 UAC

in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG, 2011/65/EG.

• Par la présente MEMOTEC déclare que l'appareil NetPerformer SDM-9220/9230

UAC est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE, 2011/65/CE.

• Härmed intygar MEMOTEC att denna NetPerformer SDM-9220/9230 UAC står I

överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG, 2011/65/EG.

• Undertegnede MEMOTEC erklærer herved, at følgende udstyr NetPerformer

SDM-9220/9230 UAC overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF, 2011/65/EF.

• Hiermit erklärt MEMOTEC, dass sich dieses NetPerformer SDM-9220/9230 UAC

in Übereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999/5/EG, 2011/65/EG befindet. (BMWi).

• ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ NetPerformer SDM-9220/9230

UAC ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ, 2011/65/EK.

• Con la presente MEMOTEC dichiara che questo NetPerformer SDM-9220/9230

UAC è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE, 2011/65/CE.

• Por medio de la presente MEMOTEC declara que el NetPerformer SDM-9220/

9230 UAC cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE, 2011/65/CE.

• MEMOTEC declara que este NetPerformer SDM-9220/9230 UAC está conforme

com os requisitos essenciais e outras disposições da Directiva 1999/5/CE, 2011/ 65/CE.

• Hawnhekk, MEMOTEC, jiddikjara li dan NetPerformer SDM-9220/9230 UAC

jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC, 2011/65/EC.

• Käesolevaga kinnitab MEMOTEC seadme NetPerformer SDM-9220/9230 UAC

vastavust direktiivi 1999/5/EÜ, 2011/65/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.

• Alulírott, MEMOTEC nyilatkozom, hogy a NetPerformer SDM-9220/9230 UAC

megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC, 2011/65/EC irányelv egyéb elõírásainak.

• MEMOTEC týmto vyhlasuje, že NetPerformer SDM-9220/9230 UAC spĺňa

základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES, 2011/ 65/ES.

2-4 Memotec Inc.

Compliance Information

• MEMOTEC tímto prohlašuje, že tento NetPerformer SDM-9220/9230 UAC je ve

shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES, 2011/65/ES.

• Šiuo MEMOTEC deklaruoja, kad šis NetPerformer SDM-9220/9230 UAC atitinka

esminius reikalavimus ir kitas 1999/5/EB, 2011/65/EB Direktyvos nuostatas.

• Ar šo MEMOTEC deklarē, ka NetPerformer SDM-9220/9230 UAC atbilst

Direktīvas 1999/5/EK, 2011/65/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.

• MEMOTEC izjavlja, da je ta NetPerformer SDM-9220/9230 UAC skladu z bistve-

nimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES, 2011/65/ES.

• Hér með lýsir MEMOTEC yfir því að NetPerformer SDM-9220/9230 UAC er í

samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC, 2011/65/EC.

• Niniejszym MEMOTEC oświadcza, że NetPerformer SDM-9220/9230 UAC jest

zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC, 2011/65/EC.

• MEMOTEC erklærer herved at utstyret NetPerformer SDM-9220/9230 UAC er i

samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/ EF, 2011/65/EF.

2.2.2 Marking

• Noi MEMOTEC declarăm că aparatul NetPerformer SDM-9220/9230 UAC este

în conformitate cu cerinţele esenţiale şi cu alte prevederi relevante ale Hotărârii Guvernuluinr.88/2003 şi Directivei 1999/5/EC, 2011/65/EC.

• MEMOTEC декларирам на своя отговорност, че далекосъобщително

устройство NetPerformer SDM-9220/9230 UAC съответства на съществените изисквания по 1999/5/EC, 2011/65/EC.

Both the SDM-9220 UAC and the SDM-9230 UAC bear the following CE mark:

Memotec Inc. 2-5

SDM-9220/9230 Hardware Installation Guide

2.2.3 Intent of Use and Network Compatibility

Item Compatible Telecom Services

The SDM-9230 and SDM9230 unit with the appropriate DTE cables

With Interface Card P/N 100-1126-001 or -501 (Dual Serial)

This telecom Equipment is intended to be connected to the following telecom services:

• X.21, V.24, V.35 or V.36 Leased Circuits, in all the countries listed below

• Packet Switched Data offering X.21, V.24, V.35 or V.36 physical interface, in all the countries listed below

List of countries: Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK.

This telecom Equipment is intended to be connected to the following telecom services:

• X.21, V.24, V.35 or V.36 Leased Circuits, in all the countries listed below

• Packet Switched Data offering X.21, V.24, V.35 or V.36 physical interface, in all the countries listed below

With Interface Cards P/N 100-1111-001/002 or -501/ 502 (Single/Dual T1/E1-

120)

This telecom Equipment is intended to be connected to the following telecom services:

• ISDN Primary rate access at 2048 kbps in all the countries listed below

• G.703 Leased circuits at 2048 kbps structured and unstructured, using 120 Ohm interface, in all the countries listed below

Table 2-1: Compatible Telecom Services

2-6 Memotec Inc.

Compliance Information

Item Compatible Telecom Services

With Interface Cards P/N 100-1111-001/002 or -501/ 502 (Single/Dual T1/E1) and with cable P/N 5020458-001 (75 ohm)

With Interface Cards P/N 100-1097-001 or -501 (ISDN-BRI S/T)

With Interface Cards P/N 100-1107-003/004 or -503/ 504 (Quad/Dual FXO)

This telecom Equipment is intended to be connected to the following telecom service:

• G.703 Leased circuits at 2048 kbps unstructured, using 75 Ohm interface, in UK

This telecom Equipment is intended to be connected to the following telecom service:

• ISDN Basic rate access in all the countries listed below

This telecom Equipment is intended to be connected to the following telecom service:

• Analog access to PSTN, in all the countries listed below

List of countries: Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Luxemburg, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, UK.

With Interface Cards P/N 100-1092-002 or -502 (Quad E&M)

This telecom Equipment is intended to be connected to the following telecom services:

• 2-wire Analog access to Leased Circuits in all the countries listed below

• 4-wire Analog access to Leased Circuits in all the countries listed below

Table 2-1: Compatible Telecom Services

2.2.4 EN55022 and CISPR22 Statement

This is a Class B product.

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SDM-9220/9230 Hardware Installation Guide

2.2.5 FCC Part 15 Statement

This digital equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

2.2.6 FCC Part 68 Statement

This equipment complies with Part 68 of the FCC rules and the requirement adopted by ACTA of the United States.

On the product nameplate of this equipment (located on the underside of the product chassis) is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.

If requested, this number must be provided to the telephone company.

2.2.7 Connection to the Telephone Line

• This equipment uses jacks for connection to the telephone line. You must, upon, request, provide the following “USOC Jack type” to your local telephone company:

- For equipment equipped with the interface card 100-1107-003/004, the

USOC jack type: RJ11C

- For equipment equipped with the interface card 100-11 1 1-001/002, the USOC jack type: RJ48C

• This equipment cannot be used on the public coin phone service provided by the telephone company. Connection to party line service is subject to state tariffs.

• Your telephone company may discontinue your service if your equipment causes harm to the telephone network. They will notify you in advance of disconnection, if possible. During notification, you will be informed of your right to file a complaint to the FCC.

• Occasionally, your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the operation of your equipment.

2-8 Memotec Inc.

Compliance Information

If so, you will be given advance notice of the change to give you an opportunity to maintain uninterrupted service.

• THE REGISTRATION NUMBER OF THE SYSTEM MUST BE PROVIDED SO THAT THE TELEPHONE COMPANY CAN ASCERTAIN INTENDED MODES OF OPERATION AND VERIFICATION OF REGISTRATION PORTS.

• If a need arises in the future, the telephone company will call the user and request the following information for any equipment being connected to the Public Switched T elephone Network:

For equipment equipped with interface cards 100-1107-003/004 or

-503/504 (Quad/Dual FXO):

- Manufacturer:

Memotec Inc.

- Model Number: Refer to the nameplate on the bottom of the unit

- FCC Registration #: Refer to the nameplate (bottom of the unit)

- Ringer Equivalence Number (REN): 0.1B

- Facility Interface Code (FIC): 04DU9-1SN

- Service Order Code (SOC): 6.0F

- Telephone plug: RJ11C

For equipment equipped with interface cards 100-1111-001/002 or –501/502 (Dual/Single T1):

- Manufacturer:

Memotec Inc.

- Model Number: Refer to the nameplate on the bottom of the unit

- FCC Registration #: Refer to the nameplate (bottom of the unit)

- Ringer Equivalence Number (REN): Not applicable

 Facility Interface Code (FIC):  04DU9-BN for 1.544 Mbps, D4  04DU9-DN for 1.544 Mbps, D4 and B8ZS  04DU9-1KN for 1.544 Mbps, ANSI ESF  04DU9-1SN for 1.544 Mbps, ANSI ESF and B8ZS

- Service Order Code (SOC):

6.0F

- Telephone plug: RJ48C

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SDM-9220/9230 Hardware Installation Guide

2.2.8 Problems, Repair and Warranty

Should you experience trouble with this telephone equipment or for repair or warranty information, please contact Memotec Inc. Canada, Inc. at +1 (514) 738-4781. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect this equipment from the line network until the problem has been corrected.

Supplier’s DECLARATION OF CONFORMITY

We hereby certify that the following NetPerformers:

SDM-9210

Consisting of Models SDM-9210 UAC and SDM-9210 DC

SDM-9220

Consisting of Models SDM-9220 UAC and SDM-9220 DC

SDM-9230

Consisting of Models SDM-9230 UAC and SDM-9230 DC

bearing labeling identification number US: 2PDDF01B009230

comply with the Federal Communications Commission’s (FCC) Rules and Regulations 47 CFR Part 68, and the Administrative Council on Terminal Attachments (ACTA) adopted technical criteria TIA-968-A, Telecommunications –

Telephone Terminal Equipment – Technical Requirements for Connection of Terminal Equipment to the Telephone Network, October 2002, TIA-968-A-1, TIA-968-A-2,

TIA-968-A-3, TIA-968-A-4, TIA-968-A-5, and also comply with TIA-1096-A,

Telecommunications – Telephone Terminal Equipment Connector Requirements for Connection of Terminal Equipment to the Telephone Network, March 2008.

Montreal, 21 October 2008

Stéphane Caron Hardware Manager

137-0022-054 C

2-10 Memotec Inc.

+ 114 hidden pages

Comtech EF Data SDM-9220 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Hardware Installation Guide

COPYRIGHTS AND DISCLAIMERS

Contents

List of Figures

List of Tables

Preface

1.1 Product Overview

1.1.1 SDM-9220

1.1.2 SDM-9230

1.1.3 Sales Contacts

1.2 About this Document

1.2.1 Naming Conventions

1.2.2 Audience

1.2.3 Instructions to the Reader

1.2.4 NetPerformer Document Set

1.2.5 Related Documents

1.3 Changes to Console Operations

1.4 Technical Support

1.4.1 Providing Product Numbers to Technical Support

1.4.2 Providing Product Number to Technical Support

1.4.3 Checking the Contents of Your Product Package

1.4.4 Returning a NetPerformer Unit

1.5 Training and Documentation

1.5.1 Request for Comments

1.6 Notice Concerning HyperTerminal Connections

Compliance Information

2.1 Regulatory – Compliance and Agency Approval

2.2 Compliance and Regulatory Statements

2.2.1 EU Directives 1999/5 and 2011/65

2.2.2 Marking

2.2.3 Intent of Use and Network Compatibility

2.2.4 EN55022 and CISPR22 Statement

2.2.5 FCC Part 15 Statement

2.2.6 FCC Part 68 Statement

2.2.7 Connection to the Telephone Line

2.2.8 Problems, Repair and Warranty