Published Date: May 10, 2013
Document # 1588
This publication contains information proprietary and confidential to Memotec Inc. Any reproduction,
disclosure or unauthorized use of this publication is expressly prohibited except as Memotec Inc. may
otherwise authorize in writing.
Memotec Inc. reserves the right to make changes without notice in product or component design as warranted
by evolution in user needs or progress in engineering or manufacturing technology. Changes which affect the
operation of the unit will be documented in the next revision of the manual.
We have made every effort to ensure the accuracy of the information presented in our documentation.
However, Memotec assumes no responsibility for the accuracy of the information published. Product
documentation is subject to change without notice. Changes, if any, will be incorporated in new editions of
these documents. Memotec may make improvements or changes in the products or programs described within
the documents at any time without notice. Mention of products or services not manufactured or sold by
Memotec is for informational purposes only and constitutes neither an endorsement nor a recommendation for
such products or services.
Memotec Inc. is a wholly owned subsidiary of Comtech EF Data Corp., and its parent company Comtech
Telecommunications Corp (NASDAQ: CMTL).
CXTool, CX-U Series, CX-UA Series, AbisXpress, NetPerformer, AccessGate, SDM-8400, and the SDM9000 series of products are either registered trademarks or trademarks of Memotec Inc.in Canada, the United
States of America, and in other countries.
The NetPerformer SDM-9220 is an entry-level standalone chassis designed for network
convergence at the branch office level. It is a high speed, low cost, flexible and powerful
unit that supports 8 analog or BRI/ST digital voice connections in a multitude of
application scenarios.
The SDM-9220 base unit has:
•One serial port equipped with HD-26 female connector
•All UAC base units come equipped with universal AC power supply and a choice
of 120 VAC North American or 240 VAC European power cord (must be specified at time of ordering)
The basic software set provides support of PowerCell Voice and Data (including legacy
user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay
RFC-1490. Optional software licenses can be procured for support of GSM, SkyPerformer
satellite access and TCP Acceleration.
1.1.2SDM-9230
The NetPerformer SDM-9230 is a standalone chassis designed for network convergence at
the branch office level. It is a high speed, low cost, flexible and powerful unit that supports
analog/digital voice and data in a multitude of application scenarios. It is ideal for branch
offices that require support for up to 12 analog or 120 digital telephony channels.
The SDM-9230 base unit has:
•The –48VDC versions include a 6-foot wiring harness
•A DB9F-DB9F console cable and 19-inch rackmount kit are also included in the
product package
•A custom cable (HD-26 male connector) is required for the serial port, available
from Memotec Inc. or your NetPerformer distributor.
•One serial port equipped with HD-26 female connector
•Three expansion slots for analog voice, digital (T1/E1) voice/data, BRI/ST voice/
data and dual serial interface cards
1-2Memotec Inc.
•All UAC base units come equipped with universal AC power supply and a choice
•The –48VDC versions include a 6-foot wiring harness
•A DB9F-DB9F console cable and 19-inch rackmount kit are also included in the
•A custom cable (HD-26 male connector) is required for the serial port, available
The basic software set provides support of PowerCell Voice and Data (including legacy
user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay
RFC-1490. Optional software licenses can be procured for support of GSM, SkyPerformer
satellite access, TCP Acceleration and ATM.
1.1.3Sales Contacts
To order NetPerformer units, DSP modules, cables and optional parts, contact Memotec
Inc. or your NetPerformer distributor. To contact Memotec Inc.:
•Mail:
Preface
of 120 VAC North American or 240 VAC European power cord (must be specified at time of ordering)
product package
from Memotec Inc. or your NetPerformer distributor.
Memotec Inc.
7755 Henri Bourassa Blvd. West
Montreal, Quebec
Canada H4S 1P7
•Telephone: +1 (514) 738-4781 during regular business hours, EST (GMT-5:00)
Fax: + (1) 514 738 4436
•Web: http://www.memotec.com
Memotec Inc.1-3
SDM-9220/9230 Hardware Installation Guide
1.2About this Document
This document, NetPerformer® SDM-9220/9230 Hardware Installation Guide, provides
the following information about the SDM-9220 and SDM-9230:
•Regulatory compliance information (“Compliance Information” on page 2-1)
•Unpacking instructions (“Unpacking” on page 3-1)
•Product description (“Product Description” on page 5-1)
•Hardware installation instructions (“Hardware Installation” on page 4-1)
•Troubleshooting procedures (“Troubleshooting Tips” on page 8-1)
•Serial port specifications and user equipment connection (“Serial Port and User
Equipment Connections” on page 6-1)
•Networking features (“Networking Features” on page 7-1)
For information on configuring the NetPerformer, consult the NetPerformer Reference Guides. See the “NetPerformer Document Set” on page 1-5 for a list of other references.
NOTE: All NetPerformer documents are available on the NetPerformer Companion
CD, which is included with your product package.
If you open a NetPerformer document with an earlier version of Acrobat Reader, some of
the text will not appear in its intended format. This can make the text difficult or
impossible to read correctly, especially from a printed copy.
1.2.1Naming Conventions
In this document:
•The notation SDM-9220/9230 denotes the SDM-9220 and SDM-9230 products.
The product is identified on the front of the unit.
•SDM-9220 products include the SDM-9220 UAC model and the SDM-9220 DC
model.
CAUTION:: All documents on the NetPerformer Companion CD,
including this guide, must be opened with Adobe™ Acrobat Reader,
which is provided on the CD.
•SDM-9230 products include the SDM-9230 UAC model and the SDM-9230 DC
model.
1-4Memotec Inc.
The model number is identified on the nameplate on the bottom of the unit.
1.2.2Audience
This document is intended for use by NetPerformer system administrators as well as
technicians who are qualified to set up, configure and troubleshoot a NetPerformer
Enterprise Network.
Installation of NetPerformer hardware requires knowledge and proficiency in the
configuration, operation, maintenance and security of all enterprise network elements in
your application. You should also have a thorough understanding of telecommunications
and be familiar with the networking strategies and telephony solutions currently used by
your organization.
1.2.3Instructions to the Reader
Instructions to the reader include notes, cautions and warnings, which are distinguished
from the rest of the text by distinctive formatting and icons. Here is an example of each:
Preface
NOTE: A note may contain a reference, tip or other information related to the subject
at hand. The content of a note is intended to be helpful or of interest to the
reader.
CAUTION: A caution contains an instruction that the reader must
follow
loss of data.
The content of a caution must be read carefully and explicitly obeyed.
WARNING: A warning contains an instruction that the reader must
follow
personnel.
The content of a warning must be read carefully and explicitly
obeyed.
1.2.4NetPerformer Document Set
in order to prevent damage to equipment, network failure or
in order to prevent electrical shock, death or serious injury to
For complete information on the NetPerformer, consult the following:
•NetPerformer Reference Guides
Includes detailed information on new generation NetPerformer features, menus,
commands, parameters and statistics displays.
Memotec Inc.1-5
SDM-9220/9230 Hardware Installation Guide
•NetPerformer Hardware Installation Guides
These documents describe the hardware specific to each NetPerformer product,
including installable options, complete installation instructions and firmware
download procedures.
•NetPerformer Release Bulletins
These documents summarize the system specifications, software fixes and
changes, and post-production documentation changes for a particular NetPerformer release.
•NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum
efficiency, including an analysis of data and voice traffic throughput issues and
the impact of traffic flow. Provides examples of network setup and traffic measurement using various NetPerformer products.
1.2.5Related Documents
All of the documents listed here are available on the NetPerformer Companion CD, which
is included with your product package (Part no. 520-0081-001; Ordering part no. 1610692-001).
1-6Memotec Inc.
1.3Changes to Console Operations
The following change to console operations was made in NetPerformer firmware version
V9.2.0, and still applies to firmware version V10.1.X and higher. If you are familiar with
earlier versions of the NetPerformer firmware, this change should be taken into
consideration before you configure or manage the product.
•The way you access the NetPerformer console has changed to allow for multiple
user profiles:
CAUTION:: The default LOGIN is now ADMIN instead of ACT.
NOTE: The default PASSWORD for this login remains SETUP.
For full instructions on setting up user profiles, refer to the Quick Configuration module of
the NetPerformer Reference Guides.
Preface
Memotec Inc.1-7
SDM-9220/9230 Hardware Installation Guide
1.4Technical Support
Memotec Technical Support is designed to meet your full range of support needs. From
basic service to mission-critical support, we are committed to ensuring your success with
NetPerformer products. By employing state-of-the-art products and the latest technologies
available, we provide some of the fastest, most efficient service in the industry.
Our entire support organization is focused on complete customer satisfaction and
providing immediate solutions to your business needs.
You can contact Technical Support by calling or sending email to our helpdesk facilities:
•Telephone: +1 (514) 738-4781 during regular business hours, EST (GMT-5:00)
•Email: MemotecSupport@memotec.com
Be prepared to provide the following information:
•Your name
•Company name
•Your location
•Telephone number
•Product serial number (see next section)
•Product work order number (see next section)
•Detailed problem description
•Remote access to the troubled unit via Telnet or dial-up modem.
1.4.1Providing Product Numbers to Technical Support
You may be requested to provide the product serial number and work order number when
communicating with Technical Support.
1.4.2Providing Product Number to Technical Support
The product serial number may be requested when communicating with NetPerformer
T echnical Support. The serial number can be found on the rear of the unit. See “Rear V iew
of the SDM-9230 UAC” on page 5-2.
1.4.3Checking the Contents of Your Product Package
CAUTION:: As soon as you receive your NetPerformer product,
check the carton and its contents for any sign of damage during
shipment. If there is any damage, contact the shipping agent
immediately.
Before you install your NetPerformer product, verify the contents of the carton to ensure
1-8Memotec Inc.
that you have received all the units, accessories, cables and optional hardware that you
ordered.
NOTE: A summary of product items appears on “Product Description” on page 5-1.
If any items are missing, or if you have any questions concerning your shipment, contact
Technical Support.
1.4.4Returning a NetPerformer Unit
If you need to return a NetPerformer unit for any reason, you must ship it in the original
carton using adequate shock insulation material. Failure to do so may void the
equipment warranty. Consult the Warranty statements included with the product package.
Contact Technical Support for RMA requirements.
1.5Training and Documentation
Preface
We offer a variety of classes to reduce your learning curve and make your employees
more productive. Students learn how to tailor NetPerformer products to meet their specific
business requirements. Each course is developed and delivered by certified instructors
who have in-depth expertise and extensive technical training experience. Customized
courses, tailored to meet your business needs, are also available.
To learn more about our training services, email our education facilities at
memotectraining@memotec.com
1.5.1Request for Comments
Our Technical Publications group welcomes your feedback. Please help us improve future
releases of this document by sending us your comments and suggestions. You can send
email to docs@memotec.com.
.
Memotec Inc.1-9
SDM-9220/9230 Hardware Installation Guide
1.6Notice Concerning HyperTerminal Connections
The HyperTerminal communications program comes with Microsoft Windows
products, and can be used for very basic NetPerformer console functions if no terminal
emulation program is available.
CAUTION:: HyperTerminal is not recommended for adjusting the
NetPerformer configuration or monitoring its operations. Known
problems include the following:
•The arrow keys cannot be used to view channel status on all slots
•The console speed cannot be changed from the default 9600 bps after the console
connection is up and running
•On some computers, the default Emulation setting of the HyperTerminal communications program can potentially cause problems for console operations.
If you must use HyperTerminal for your console connection, you should change the
Emulation setting from
Auto detect to ANSI, as follows:
1.Access HyperTerminal using the Windows Start button and drop-down menus:
to which this declaration relates, are in conformity with:
1- All applicable essential requirements following the provisions of the European
Directive 1999/5/EC.
The conformity assessment procedure used for this declaration is the Annex II of the Directive.
Product compliance has been demonstrated against the following standards:
EN 550222010
EN 550241998 + Amendments 1 and 2
EN 60950-12006 + Amendments A11, A12 and A1
EN 61000-3-22006 + Amendments 1 and 2
EN 61000-3-32008
2- The European Directive 2011/65/EC (RoHS Recast)
vastavust direktiivi 1999/5/EÜ, 2011/65/EÜ põhinõuetele ja nimetatud direktiivist
tulenevatele teistele asjakohastele sätetele.
•Alulírott, MEMOTEC nyilatkozom, hogy a NetPerformer SDM-9220/9230 UAC
megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC, 2011/65/EC
irányelv egyéb elõírásainak.
•MEMOTEC týmto vyhlasuje, že NetPerformer SDM-9220/9230 UAC spĺňa
základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES, 2011/
65/ES.
2-4Memotec Inc.
Compliance Information
•MEMOTEC tímto prohlašuje, že tento NetPerformer SDM-9220/9230 UAC je ve
shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice
1999/5/ES, 2011/65/ES.
•Šiuo MEMOTEC deklaruoja, kad šis NetPerformer SDM-9220/9230 UAC atitinka
esminius reikalavimus ir kitas 1999/5/EB, 2011/65/EB Direktyvos nuostatas.
•Ar šo MEMOTEC deklarē, ka NetPerformer SDM-9220/9230 UAC atbilst
Direktīvas 1999/5/EK, 2011/65/EK būtiskajām prasībām un citiem ar to
saistītajiem noteikumiem.
•MEMOTEC izjavlja, da je ta NetPerformer SDM-9220/9230 UAC skladu z bistve-
nimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES, 2011/65/ES.
•Hér með lýsir MEMOTEC yfir því að NetPerformer SDM-9220/9230 UAC er í
samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC,
2011/65/EC.
•Niniejszym MEMOTEC oświadcza, że NetPerformer SDM-9220/9230 UAC jest
zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC, 2011/65/EC.
•MEMOTEC erklærer herved at utstyret NetPerformer SDM-9220/9230 UAC er i
samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/
EF, 2011/65/EF.
2.2.2Marking
•Noi MEMOTEC declarăm că aparatul NetPerformer SDM-9220/9230 UAC este
în conformitate cu cerinţele esenţiale şi cu alte prevederi relevante ale Hotărârii
Guvernuluinr.88/2003 şi Directivei 1999/5/EC, 2011/65/EC.
•MEMOTEC декларирам на своя отговорност, че далекосъобщително
устройство NetPerformer SDM-9220/9230 UAC съответства на съществените
изисквания по 1999/5/EC, 2011/65/EC.
Both the SDM-9220 UAC and the SDM-9230 UAC bear the following CE mark:
Memotec Inc.2-5
SDM-9220/9230 Hardware Installation Guide
2.2.3Intent of Use and Network Compatibility
ItemCompatible Telecom Services
The SDM-9230 and SDM9230 unit with the appropriate DTE cables
With Interface Card P/N
100-1126-001 or -501 (Dual
Serial)
This telecom Equipment is intended to be connected to the
following telecom services:
• X.21, V.24, V.35 or V.36 Leased Circuits, in all the countries listed below
• Packet Switched Data offering X.21, V.24, V.35 or V.36
physical interface, in all the countries listed below
List of countries: Austria, Belgium, Bulgaria, Czech Republic,
Cyprus, Denmark, Estonia, Finland, France, Germany,
Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia,
Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden,
Switzerland, UK.
This telecom Equipment is intended to be connected to the
following telecom services:
• X.21, V.24, V.35 or V.36 Leased Circuits, in all the countries listed below
• Packet Switched Data offering X.21, V.24, V.35 or V.36
physical interface, in all the countries listed below
List of countries: Austria, Belgium, Bulgaria, Czech Republic,
Cyprus, Denmark, Estonia, Finland, France, Germany,
Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia,
Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden,
Switzerland, UK
With Interface Cards P/N
100-1111-001/002 or -501/
502 (Single/Dual T1/E1-
120)
This telecom Equipment is intended to be connected to the
following telecom services:
• ISDN Primary rate access at 2048 kbps in all the countries
listed below
• G.703 Leased circuits at 2048 kbps structured and
unstructured, using 120 Ohm interface, in all the countries
listed below
List of countries: Austria, Belgium, Bulgaria, Czech Republic,
Cyprus, Denmark, Estonia, Finland, France, Germany,
Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia,
Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden,
Switzerland, UK.
Table 2-1: Compatible Telecom Services
2-6Memotec Inc.
Compliance Information
ItemCompatible Telecom Services
With Interface Cards P/N
100-1111-001/002 or -501/
502 (Single/Dual T1/E1)
and with cable P/N 5020458-001 (75 ohm)
With Interface Cards P/N
100-1097-001 or -501
(ISDN-BRI S/T)
With Interface Cards P/N
100-1107-003/004 or -503/
504 (Quad/Dual FXO)
This telecom Equipment is intended to be connected to the
following telecom service:
• G.703 Leased circuits at 2048 kbps unstructured, using 75
Ohm interface, in UK
This telecom Equipment is intended to be connected to the
following telecom service:
• ISDN Basic rate access in all the countries listed below
List of countries: Austria, Belgium, Bulgaria, Czech Republic,
Cyprus, Denmark, Estonia, Finland, France, Germany,
Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia,
Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden,
Switzerland, UK.
This telecom Equipment is intended to be connected to the
following telecom service:
• Analog access to PSTN, in all the countries listed below
List of countries: Austria, Belgium, Bulgaria, Czech Republic,
Cyprus, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Luxemburg,
Netherlands, Norway, Poland, Portugal, Romania, Spain,
Sweden, Switzerland, UK.
With Interface Cards P/N
100-1092-002 or -502
(Quad E&M)
This telecom Equipment is intended to be connected to the
following telecom services:
• 2-wire Analog access to Leased Circuits in all the countries listed below
• 4-wire Analog access to Leased Circuits in all the countries listed below
List of countries: Austria, Belgium, Bulgaria, Czech Republic,
Cyprus, Denmark, Estonia, Finland, France, Germany,
Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia,
Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden,
Switzerland, UK.
Table 2-1: Compatible Telecom Services
2.2.4EN55022 and CISPR22 Statement
This is a Class B product.
Memotec Inc.2-7
SDM-9220/9230 Hardware Installation Guide
2.2.5FCC Part 15 Statement
This digital equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna
•Increase the separation between the equipment and receiver
•Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
2.2.6FCC Part 68 Statement
This equipment complies with Part 68 of the FCC rules and the requirement adopted by
ACTA of the United States.
On the product nameplate of this equipment (located on the underside of the product
chassis) is a label that contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone company.
2.2.7Connection to the Telephone Line
•This equipment uses jacks for connection to the telephone line. You must, upon,
request, provide the following “USOC Jack type” to your local telephone company:
-For equipment equipped with the interface card 100-1107-003/004, the
USOC jack type: RJ11C
-For equipment equipped with the interface card 100-11 1 1-001/002, the USOC
jack type: RJ48C
•This equipment cannot be used on the public coin phone service provided by the
telephone company. Connection to party line service is subject to state tariffs.
•Your telephone company may discontinue your service if your equipment causes
harm to the telephone network. They will notify you in advance of disconnection,
if possible. During notification, you will be informed of your right to file a complaint to the FCC.
•Occasionally, your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the operation of your equipment.
2-8Memotec Inc.
Compliance Information
If so, you will be given advance notice of the change to give you an opportunity
to maintain uninterrupted service.
•THE REGISTRATION NUMBER OF THE SYSTEM MUST BE PROVIDED
SO THAT THE TELEPHONE COMPANY CAN ASCERTAIN INTENDED
MODES OF OPERATION AND VERIFICATION OF REGISTRATION
PORTS.
•If a need arises in the future, the telephone company will call the user and request
the following information for any equipment being connected to the Public
Switched T elephone Network:
For equipment equipped with interface cards 100-1107-003/004 or
-503/504 (Quad/Dual FXO):
-Manufacturer:
Memotec Inc.
-Model Number: Refer to the nameplate on the bottom of the unit
-FCC Registration #: Refer to the nameplate (bottom of the unit)
-Ringer Equivalence Number (REN): 0.1B
-Facility Interface Code (FIC): 04DU9-1SN
-Service Order Code (SOC): 6.0F
-Telephone plug: RJ11C
For equipment equipped with interface cards 100-1111-001/002 or –501/502
(Dual/Single T1):
-Manufacturer:
Memotec Inc.
-Model Number: Refer to the nameplate on the bottom of the unit
-FCC Registration #: Refer to the nameplate (bottom of the unit)
-Ringer Equivalence Number (REN): Not applicable
Facility Interface Code (FIC):
04DU9-BN for 1.544 Mbps, D4
04DU9-DN for 1.544 Mbps, D4 and B8ZS
04DU9-1KN for 1.544 Mbps, ANSI ESF
04DU9-1SN for 1.544 Mbps, ANSI ESF and B8ZS
-Service Order Code (SOC):
6.0F
-Telephone plug: RJ48C
Memotec Inc.2-9
SDM-9220/9230 Hardware Installation Guide
2.2.8Problems, Repair and Warranty
Should you experience trouble with this telephone equipment or for repair or warranty
information, please contact Memotec Inc. Canada, Inc. at +1 (514) 738-4781. If the
equipment is causing harm to the telephone network, the telephone company may request
that you disconnect this equipment from the line network until the problem has been
corrected.
Supplier’s DECLARATION OF CONFORMITY
We
hereby certify that the following NetPerformers:
SDM-9210
Consisting of Models SDM-9210 UAC and SDM-9210 DC
SDM-9220
Consisting of Models SDM-9220 UAC and SDM-9220 DC
SDM-9230
Consisting of Models SDM-9230 UAC and SDM-9230 DC
bearing labeling identification number US: 2PDDF01B009230
comply with the Federal Communications Commission’s (FCC) Rules and
Regulations 47 CFR Part 68, and the Administrative Council on Terminal
Attachments (ACTA) adopted technical criteria TIA-968-A, Telecommunications –
Telephone Terminal Equipment – Technical Requirements for Connection of Terminal
Equipment to the Telephone Network, October 2002, TIA-968-A-1, TIA-968-A-2,
TIA-968-A-3, TIA-968-A-4, TIA-968-A-5, and also comply with TIA-1096-A,
Telecommunications – Telephone Terminal Equipment Connector Requirements for
Connection of Terminal Equipment to the Telephone Network, March 2008.
Montreal, 21 October 2008
Stéphane Caron
Hardware Manager
137-0022-054 C
2-10Memotec Inc.
2.2.9Industry Canada Statements
This digital equipment does not exceed Class B limits for radio noise emissions for digital
apparatus, set out in Radio Interference Regulation of the Industry Canada. Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring
the owner or operator to take whatever steps necessary to correct the interference.
This product meets the applicable Industry Canada technical specifications.
The Industry Canada label identifies certified equipment. The certification means that the
equipment meets certain telecommunications network protective, operations, and safety
requirements as prescribed in the appropriate Terminal Equipment Technical
Requirements document(s). The Industry Canada does not guarantee the equipment will
operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected
to the facilities of the local telecommunications company. The equipment must also be
installed using an acceptable method of connection. The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be made by a Memotec Inc. authorized maintenance
facility. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.
Compliance Information
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
Users should not attempt to make such connections themselves, but should contact
the appropriate electric inspection authority, or electrician, as appropriate.
2.2.10The Ringer Equivalence Number (REN)
The Ringer Equivalence Number assigned to each terminal device provides an indication
of the maximum number of terminals allowed to be connected to a telephone interface.
The termination on an interface may consist of any combination of devices subject only to
the requirement that the sum of Ringer Equivalence Numbers of all the devices does not
exceed 5.
2.2.11Notice d'Industrie Canada
Cet équipement ne dépasse pas les limites de Classe B d'émission de bruits
radioélectriques pour les appareils numériques, telles que prescrites par le Règlement sur
le brouillage radioélectrique établi par l’Industrie Canada. L'exploitation faite en milieu
résidentiel peut entraîner le brouillage des réceptions de radio et de télévision, ce qui
obligerait le propriétaire ou l'opérateur à prendre les dispositions nécessaires pour en
éliminer les causes.
Le présent matériel est conforme aux spécifications techniques applicables d’Industrie
Canada.
Memotec Inc.2-11
SDM-9220/9230 Hardware Installation Guide
L'étiquette d'industrie Canada identifie le matériel homologué. Cette étiquette certifie que
le matériel est conforme aux normes de protection, d'exploitation et de sécurité des
réseaux de télécommunications, comme le prescrivent les documents concernant les
exigences techniques relatives au matériel terminal. Le Ministère n'assure toutefois pas
que le matériel fonctionnera à la satisfaction de l'utilisateur.
Avant d'installer ce matériel, l'utilisateur doit s'assurer qu'il est permis de le raccorder aux
installations de l'entreprise locale de télécommunication. Le matériel doit également être
installé en suivant une méthode acceptée de raccordement. L'abonné ne doit pas oublier
qu'il est possible que la conformité aux conditions énoncées ci-dessus n'empêche pas la
dégradation du service dans certaines situations.
Les réparations de matériel homologué doivent être coordonnées par un représentant
désigné par Memotec Inc.
l'utilisateur de débrancher un appareil à la suite de réparations ou de modifications
effectuées par l'utilisateur ou à cause d’un mauvais fonctionnement.
Pour sa propre protection, l'utilisateur doit s'assurer que tous les fils de mise à la terre de la
source d'énergie électrique, des lignes téléphoniques et des canalisations d'eau
métalliques, s'il y en a, sont raccordés ensemble. Cette précaution est particulièrement
importante dans les régions rurales.
L'entreprise de télécommunications peut demander à
L'utilisateur ne doit pas tenter de faire les raccordements lui-même, mais doit avoir
recours à un service d’inspection d’installations électriques ou d’un électricien.
2.2.12Indice d’équivalence de la sonnerie (IES)
L'indice d'équivalence de la sonnerie assigné à chaque dispositif terminal indique le
nombre maximal de terminaux qui peuvent être raccordés à une interface. La terminaison
d'une interface téléphonique peut consister en une combinaison de quelques dispositifs, à
la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les
dispositifs n'excède pas 5.
2.2.13Notice for Users in Australia – Emergency Dialing Warning
In the event of a power failure, an FXO interface card (Part No. 100-1107-003/004
or -503/504) will not operate.
2-12Memotec Inc.
2.3Environmental Information
2.3.1Waste Electrical and Electronic Equipment – WEEE
The WEEE (W aste Electrical and Electronic Equipment) legislation aims to raise the level
of recycling of electrical and electronic equipment and to encourage designers to create
products with recycling in mind.
The NetPerformer equipment that you bought has required the extraction and use of
natural resources for its production. It may contain hazardous substances that could impact
health and the environment.
In order to avoid the dissemination of those substances in our environment and to diminish
the pressure on the natural resources, we encourage you to use the appropriate take-back
systems. Those systems will reuse or recycle most of the materials of your end-of-life
equipment in a sound way.
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately.
If you need more information on the collection, reuse and recycling systems, please
contact your local or regional waste administration.
Compliance Information
You can also contact us for more information on the environmental performances of our
products
Memotec Inc.2-13
SDM-9220/9230 Hardware Installation Guide
2.3.2Compliance to China RoHS
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2.4Safety Warnings and Precautions
WARNING
WARNUNG
AVERTISSEMENT
Compliance Information
Access to the interior of this unit
shall be made only by a qualified technician.
Remove power plug from the
power socket before performing any service on the unit.
To ensure adequate cooling of
the equipment, a 2-inch unobstructed space must be provided around all sides of the
unit.
The Power Socket shall be
installed near the equipment
and shall be easily accessible.
To prevent the risk of shock or
fire hazard, replace fuse with
same type and rating.
CAUTION: The ground lug is a main earth terminal that must be permanently connected
to earth.
Der Zugang ins Innere des Gerätes ist
nur einem fachlich qualifizierten Techniker gestattet.
Vorm Ôffnen des Gerätes muss der
Netzstecker yom Stromnetz getrennt
werden!
Um die Kühlung des Gerätes nicht zu
beeinträchtigen, ist es notwendig, an
allen Seiten des Gerätes ca 5 cm Raum
zu lassen.
Stellen Sie das Gerät in der Nähe eines
geer- deten Schutzkontaktsteckers so
auf, dass der Stecker leicht erreichbar
und zugänglich ist.
Zür Vermeidung der Stromschlag-und
Feuergefahr beim Auswechseln Sicherungen des gleichen Typs und der gleichen Nennleistung einsetzen.
Seul un spécialiste doit avoir
accès à l'appareil.
Débranchez l'appareil avant de
l'ouvrir.
Afin de ne pas nuire au processus de refroidissement, il est
nécessaire de laisser un espace
d'environ 5 cm de chaque côté
de l'appareil.
Placez l'appareil près d’une
prise de courant facilement
accessible.
Afin d’éviter tout risque
d’incendie ou d’électrocution,
remplacez les fusibles par des
fusibles de même type et de
même ampérage.
VORSICHT: Die Erdungsöse ist einer der wichtigsten Erdungsklemme, die dauerhaft auf
die Erde angeschlossen werden muss.
ATTENTION: La cosse de terre est une borne de terre principale qui doit être connectée
en permanence à la terre.
2.5Making Changes or Modifications
Any changes and modifications not expressly approved by Memotec Inc.will void
any compliance and regulatory approval, and will void the user’s authority to
operate the equipment.
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SDM-9220/9230 Hardware Installation Guide
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Unpacking
3
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SDM-9220/9230 Hardware Installation Guide
3.1About Unpacking the Unit
This chapter outlines preparatory steps that should be executed before you install and
configure the SDM-9220/9230:
•Selecting a location (see next section)
•Preparing the site (“Preparing the Site” on page 3-5).
3.1.1Selecting a Location
To ensure that the SDM-9220/9230 functions properly, you should install the unit in an
appropriate location which satisfies certain criteria for size, connection distance and
ambient environment.
3.1.2Size Requirements
•Select a standard 19" (48 cm) equipment rack or a hard, flat surface that is:
-Near an easily accessible AC or DC power source
-Capable of supporting the weight and size of the SDM-9220/9230, its cabling
and attached equipment.
•To ensure proper ventilation of the SDM-9220/9230, leave 5 cm (2 inches) of
unobstructed space around the unit chassis.
Figure 3-1: Front View of the SDM-9220/9230
CAUTION:: Unit must be installed in a restricted access location.
•Ensure that a sufficient number of shelves, supports, racks and cabinets are available to safely house all equipment.
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3.1.3Distance Requirements
•The SDM-9220/9230 unit should be no more than 2 meters (approx. 6 feet) away
from an easily accessible power supply appropriate to the type of power supply
on the unit:
-SDM-9220 UAC or SDM-9230 UAC: 100-240 VAC, (50/60 Hz)
-SDM-9220 DC or SDM-9230 DC: -48 VDC, (2 Amps maximum)
Unpacking
WARNING:: In countries where a 2-pin non-grounded power cord
must be used for the SDM-9220 UAC or SDM-9230 UAC, ensure
that the unit is independently grounded with a wire from Ground
securely attached to the ground lug on the power supply at the rear
of the unit chassis.
For the location of the ground lug, refer to “Rear V iew of the SDM-
9230 UAC” on page 5-2.
-The maximum length of user equipment connections is relative to the serial
(WAN/user) port speed:
-6 Mbps: 8 meters (25 feet)
-2 Mbps or less: 30 meters (100 feet)
•There should be no more than 8 meters (25 feet) between modems and WAN link
(PVCR) connections.
•Equipment that is directly connected to the voice interfaces can be placed much
farther away. Up to 2750 meters (9000 feet) of cable is permitted between each
NetPerformer analog interface and its attached equipment.
NOTE: Distance may be an important factor for an E&M interface on the SDM-9220
UAC and SDM-9230 UAC.
If the PBX and the NetPerformer UAC unit are not near each other (in the
same room, for example) then their AC grounds may not be the same. Refer to
“E&M Grounding Considerations” on page 4-25 for a workaround.
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SDM-9220/9230 Hardware Installation Guide
3.1.4Environmental Requirements
For trouble-free operation of the SDM-9220/9230 its location must satisfy the following
environmental criteria:
•Operating temperature: 0C to 45C (32F to 113F)*
•Storage temperature: -20C to 65C (-4F to 149F)
•Ventilation requirement: leave 5 cm (2 inches) of unobstructed space around the
unit. All unused slots must be closed with a plate.
* NOTE:Above 3048 meters (10 000 feet) altitude the maximum operating temperature
of the unit drops from 45°C to 35°C.
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3.2Preparing the Site
3.2.1What You Will Need
For trouble-free installation of the NetPerformer hardware make sure you have the
following on hand:
•The SDM-9220 or SDM-9230 unit, with all accessories, cables and optional
hardware you received in the product package. Refer to “Product Description” on
page 5-1.
•At least one of the following configuration and management access devices:
- A console terminal (TTY terminal or a PC equipped with terminal emulation
software) for direct or dial-up connection to the console port at the rear of the
SDM-9220/9230 unit, or
- A TELNET network device accessed through IP connectivity over LAN/
WAN, or
- An SNMP agent accessed through IP connectivity over LAN/WAN.
Unpacking
NOTE: When you first take the SDM-9220/9230 out of the box, the only configura-
tion device you can use is the console terminal, since the unit does not yet
have an IP address. For details, see “Connecting the Console Terminal” on
page 4-32.
CAUTION: If you intend to use the HyperTerminal‰
communications program as your console terminal, read the
“Notice Concerning HyperTerminal Connections” on page 1-10.
• A sufficient number and length of cables for all ports:
- One RJ-48 to RJ-48 cable for each T1/E1 or ISDN-BRI S/T port (at least
26AWG, or 0.4mm)
- Two BNC coaxial cables for each T1/E1 port that will be configured for E175 operations
NOTE: An adaptor is also required for an E1-75 connectionon an E1/T1 port. The
following adaptor is available:
RJ-48 to E1-75 dual BNC (Part No. AG2CA0001). See “Adaptor Cable” on
page 5-31 for details.
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SDM-9220/9230 Hardware Installation Guide
- One custom-made HD-26 cable for each serial port. Details are provided in
“Serial Port and User Equipment Connections” on page 6-1.
- One straight through 10/100BaseT LAN cable, RJ-45M to RJ-45M, for each
Ethernet port.
NOTE: The above cables are not provided with the SDM-9220/9230 product package.
- One RJ-11 to RJ-11 cable for each FXS or FXO port
- One RJ-45 to RJ-45 cable for each E&M/PTT port
•All user equipment that will be directly connected to the serial ports.
• A sufficient number of ferrites for the cables connecting to the ports on the unit.
Refer to “Installing the Ferrites (EMI Filters)” on page 4-26 for the ferrites
required on the different product models for the various types of ports, the countries where these ferrites are required, and installation instructions.
NOTE: These ferrites are not provided with the product package.
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Hardware Installation
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SDM-9220/9230 Hardware Installation Guide
4.1Chapter Overview
Hardware installation of the SDM-9220/9230 involves the following steps:
•Opening the chassis casing (“Opening the Chassis Casing” on page 4-3)
•Installing or upgrading the DSP module (“Installing or Upgrading the DSP Mod-
ule” on page 4-5)
•Closing the chassis casing (“Closing the Chassis Casing” on page 4-8)
•Removing an interface card (“Removing an Interface Card” on page 4-10)
•Hardware strapping:
- NT/TE mode on the ISDN-BRI S/T interface cards (“NT/TE Mode” on
page 4-12)
- E1-75 jumpers on the single/dual port T1/E1 interface card (“E1-75 Jumpers”
on page 4-14)
•Installing an interface card (“Installing an Interface Card” on page 4-18)
•(Optional) Installing the unit in a rack (“Installing the Unit in a Rack” on page 4-
21)
•E&M wiring and grounding procedures (“E&M Wiring and Grounding” on
page 4-23)
•Installing the ferrites for E1-75, FXS, FXO, E&M/PTT and ISDN-BRI S/T connections (“Installing the Ferrites (EMI Filters)” on page 4-26)
•Powering up the unit (“Powering the Unit” on page 4-28)
•Connecting the console terminal (“Connecting the Console Terminal” on page 4-
32)
•Installing the licensed software options (“Installing the Licensed Software
Options” on page 4-34)
•(Optional) Connecting the unit to the LAN hub (“Connecting the LAN Hub” on
page 4-35)
•(Optional) Connecting user equipment to the serial ports (“Connecting the User
Equipment” on page 6-4).
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4.2Opening the Chassis Casing
NOTE: This procedure must be followed to install a DSP module.
To open the casing of the SDM-9220/9230 chassis:
1.Wear an ESD (Electrostatic Sensitive Devices) wrist strap, and attach it to the ground
lug on the power supply at the rear of the SDM-9220/9230 chassis.
Refer to “Rear View of the SDM-9230 UAC” on page 5-2 or “Rear View of the
SDM-9230 UAC” on page 5-2 for the exact location of the ground lug.
CAUTION: Electrostatic charges can damage system components. Always use
an ESD wrist strap when accessing internal components of the unit.
Hardware Installation
NOTE: In countries where a 2-pin non-grounded power cord must be used, ensure
that the SDM-9220/9230 is independently grounded with a wire from Ground
securely attached to the ground lug located at the rear of the SDM-9220/9230
chassis.
2.Ensure that the SDM-9220/9230 is securely placed on a hard, flat surface, with the
port connectors facing you.
3.Turn the power switch
OFF by pushing it to 0, and unplug the power cord from the
power supply.
WARNING: To avoid electrical shock and damage to the unit, make sure that the
unit is disconnected from its power source before you access any of its internal
components. Use ESD procedure at all times.
4.Remove the unit cover:
a. Remove the 3 screws that secure the lip of the cover to the rear of the unit
chassis.
b. Pull the cover up slightly from the rear of the unit first, to disengage it from the
clips on the chassis wall that hold it in place.
c. Nudge the cover forward slightly over the front panel.
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SDM-9220/9230 Hardware Installation Guide
d. Roll the cover off over the front of the unit.
Lift up from
the rear
Remove 3 screws
Pull forward over
the front panel
Figure 4-1: Removing the Cover from the Unit Chassis
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Hardware Installation
4.3Installing or Upgrading the DSP Module
Follow the procedure in this section for both installation and upgrade of a DSP module on
the SDM-9220/9230.
CAUTION: The low-density (DSP-160) and high-density (HD) DSP modules are
intended for the SDM-9220 and SDM-9230 only.
DO NOT replace the DSP-160 or HD DSP module with a DSP module intended
for the SDM-9360, SDM-9380 or SDM-9585.
Likewise, do not install a DSP-160 or HD DSP module in an SDM-9360, SDM9380 or SDM-9585 unit.
NOTE: The synchronous HD DSP module used for GSM applications requires Net-
Performer software version 10.2.3 R08 or higher. The synchronous low-density DSP module for GSM requires version 10.3.5 R02 or higher. Earlier
software versions will report a hardware problem and log an error.
Å
DSP Socket
Figure 4-2: Location of Optional Hardware on the Main Board
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ÇÉ
Slots for interface cards
SDM-9220/9230 Hardware Installation Guide
The optional DSP module is installed in the DSP socket located on the main board of the
SDM-9220/9230 unit. See
You can install either the HD DSP module or the DSP-160 module in this DSP socket.
Refer to “DSP Modules” on page 5-11 for a description of these two types of DSP
modules.
NOTE: To ensure proper digital voice operations and performance, install the
optional DSP module before you power up and configure the unit.
To install a DSP module:
1.Open the SDM-9220/9230 chassis casing as described on “Opening the Chassis
Casing” on page 4-3, heeding the
Warning to turn the unit off and disconnect the power cord first.
2.Locate the DSP socket on the main board. It is a standard 72-pin DSP connector
located in the upper left corner of the unit when looking at the main board from the
rear. Refer to “Location of Optional Hardware on the Main Board” on page 4-5 for
the exact location.
Figure 4-2 for the exact location of the DSP socket.
Caution note concerning ESD procedure, and the
3.Holding the DSP module by the edge, carefully remove it from its protective
packaging.
CAUTION: Do not expose the DSP module or the SDM-9220/9230 unit to a
magnetic field or electrostatic charge at any time. Damage to their components
could result. Use ESD procedure at all times.
4.Hold the DSP module over the DSP socket at an angle of about 15° with its
edge down, closest to the edge of the unit chassis
. Center the module over the socket.
5.Insert the DSP module into the DSP socket:
a. First push the bottom edge of the module into the socket.
b. Then press the top edge back to the right until the module snaps into place
between two metal clips at each end of the DSP socket.
When properly installed, the DSP module should rest at an angle of about 45°.
CAUTION:Do not force the DSP module into the DSP socket. If the DSP module
does not snap into place easily or sit properly in the socket, make sure you have
inserted it with the notched edge down, closest to the edge of the unit chassis.
notched
6.Close the chassis casing as described on “Closing the Chassis Casing” on page 4-8.
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4.3.1Removing a DSP Module
CAUTION: DSP modules must be removed with care. Use ESD
procedure at all times.
To remove a DSP module:
1.Open the SDM-9220/9230 chassis casing as described on “Opening the
Chassis Casing” on page 4-3, heeding the
procedure, and the
first.
2.Locate the small metal clips that hold the DSP module into place at each end
of the DSP socket. Push the clips apart with the tips of your fingers. The
module will spring into a more vertical position.
3.Holding the DSP module by its edge, carefully lift it up and out of its socket.
Hardware Installation
Caution note concerning ESD
Warning to turn the unit off and disconnect the power cord
CAUTION: Do not expose the DSP module or the SDM-9220/9230 unit
to a magnetic field or electrostatic charge at any time. Damage to their
components could result.
4.If you are not installing another DSP, replace the unit cover as described in
the next section.
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SDM-9220/9230 Hardware Installation Guide
4.4Closing the Chassis Casing
CAUTION: Do not turn the unit on unless its cover is properly installed and
secured.
To close the casing of the SDM-9220/9230 chassis:
1.Hook the bottom lip of the front of the cover onto the bottom of the SDM-9220/9230
front panel, using an upward motion.
NOTE: If the bottom lip of the cover is fitted properly onto the front of the chassis, the
light pipes for the system status LEDs will slip easily into the holes provided
for them.
2.Keeping the bottom lip in place on the front panel, rotate the rear of the cover down
over the unit chassis. You may need to push the cover slightly toward the rear to
ensure that it is well seated over the rear panel. Refer to
Figure 4-3.
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Hardware Installation
3.To secure the lip of the cover to the rear of the unit chassis, replace the three screws
that you removed earlier. See
Figure 4-1 on “Removing the Cover from the Unit
Chassis” on page 4-4 for their exact location.
Roll down over
the rear panel.
Hook the cover over
the front panel.
Figure 4-3: Replacing the Cover onto the Unit Chassis
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SDM-9220/9230 Hardware Installation Guide
4.5Removing an Interface Card
NOTE: This procedure must be followed to change the hardware strapping on an
interface card that has already been installed. (For interface card installation,
see “Installing an Interface Card” on page 4-18.)
CAUTION: Interface cards must be removed with care. Use ESD procedure at all
times.
To remove an interface card:
1.At the rear of the SDM-9220/9230 chassis, turn the power switch OFF by pushing it
to
0, and unplug the power cord from the power supply.
WARNING: To avoid electrical shock and damage to the unit, make sure that the
unit is disconnected from its power source before you access any of its internal
components.
NOTE: You do not need to disconnect any cables that may be connected to the data
(WAN/user), LAN or console ports, or to other interface cards that may be
already installed.
2.Using a small, non-magnetized Phillips screwdriver, loosen the 2 captive screws that
hold the faceplate of the interface card onto the chassis wall.
3.Pull the interface card horizontally out of the slot using the tips of your fingers. To
disengage the interface card from the connector on the main board, you may need to
use a small,
interface card away from the chassis wall. If you must do this,
do not apply too much force on the interface card or its faceplate
CAUTION:Do not expose the interface card or the SDM-9220/9230 unit to a
non-magnetized flat-head screwdriver to gently pry the faceplate of the
be very careful that you
.
magnetic field or electrostatic charge at any time. Damage to their components
could result.
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Hardware Installation
4.Install a metal faceplate to cover the slot cutout. The metal faceplate goes behind the
chassis wall, and can be inserted through the slot opening. To secure the metal
faceplate in place, tighten the 2 captive screws.
NOTE: To limit electromagnetic interference and ensure optimum ventilation inside
the unit chassis, there should be
no large openings on the rear panel of the
SDM-9220/9230 unit.
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SDM-9220/9230 Hardware Installation Guide
4.6Hardware Strapping
4.6.1NT/TE Mode
On the ISDN-BRI S/T interface card, the directionality of the clock signals is set to NT
(Network Termination) or TE (Terminal Equipment) mode through hardware strapping.
NOTE: NT/TE mode is software selectable on the single/dual T1/E1 interface cards.
•In NT mode, the interface provides the clock signal to the connected device.
•In TE mode, the interface uses the receive clock from the connected device to
transmit data. This is the factory default setting.
The two ends of a T1 or E1 connection must have opposite NT/TE values. Thus some digital
interface cards in your application may need to be changed to NT mode. The rule of thumb
is:
•If you are connecting the physical digital port directly to the network (or to
another physical digital port that has been strapped as NT), you do not need to
change the TE factory setting.
•If you are connecting the physical digital port to user equipment (or to another
physical digital port that has been strapped as TE), you must change the NT/TE mode of the interface card to NT.
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4.6.2Setting the NT/TE Mode
To set the NT/TE mode on an ISDN-BRI S/T interface card you need to strap 2 jumpers
located on the component side of the interface card: jumpers JP5 and JP6. The 2 jumpers
operate independently and can have different settings:
•JP5 controls the NT/TE setting for port 1
•JP6 controls the NT/TE setting for port 2.
Hardware Installation
For the exact location of JP5 and JP6 examine
Jumper for
termination
Jumper for
termination
Figure 4-4.
Enlarged 2X
Enlarged 2X
Figure 4-4: JP5 AND JP6 locations
To change the jumper setting for NT/TE mode on an ISDN-BRI S/T interface card:
NOTE: Hard strapping must be done carefully, to ensure that the pins are well-
engaged in the jumper base on both sides.
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SDM-9220/9230 Hardware Installation Guide
WARNING: Use extreme caution when setting the NT/TE mode. Jumper positions
must not be changed while the unit is under power. To avoid electrical shock
and damage to the interface card or other hardware components, make sure that
the unit is disconnected from its power source before you access any of its
internal components. Use ESD procedure at all times.
1.Remove the interface card from the SDM-9220/9230 chassis, following the
procedure “Removing an Interface Card” on page 4-10.
2.Determine the current NT/TE setting of the interface card; examine the NT/TE
indications written on the interface card near jumpers JP5 and JP6.
- The jumper blocks for both JP5 and JP6 have 15 pins in a 3x5 formation. 10
of these pins (2 rows) are covered by the jumper.
- The port is set to TE mode at the factory. If you are strapping a new interface
card, you need to change the factory setting of jumpers JP5 and JP6
require NT mode on the interface card
3.Hold the interface card firmly in one hand.
only if you
.
CAUTION: Do not expose the interface card or the SDM-9220/9230 unit to a
magnetic field or electrostatic charge at any time. Damage to their components
could result.
4.
For both JP5 and JP6, moving the jumper from one side to the other changes TE mode
to NT, or NT mode to TE.
Using needle-nosed pliers, move the jumpers to the pin
positions required for your interface.
NOTE: On the ISDN-BRI S/T interface card, the two jumpers can have different set-
tings, as JP5 controls port 1 and JP6 controls port 2 independently of each
other.
CAUTION: Correct configuration of the NT/TE mode jumpers is extremely
important. If you do not strap the digital interface card correctly , the line will be
down and transmission cannot take place. Make sure that each physical
connection is configured for NT mode at one end, and TE mode at the other.
4.6.3E1-75 Jumpers
On the single/dual port T1/E1 interface card, 2 jumpers must be installed for each port that
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Hardware Installation
will be used for an E1 connection at 75 Ohms. These jumpers are required for compliance
with EMC Immunity standard EN 55024. They are provided with the card.
CAUTION: If the jumpers are not installed correctly, an E1-75 connection may
experience noise due to electromagnetic interference.
NOTE: An E1-75 connection is accomplished by installing an adaptor on the E1/T1
port. The following adaptor is available from Memotec: RJ-48 to E1-75 dual
BNC (Part No. AG2CA0001). If you are not using an adaptor for E1-75
operations, you can skip this procedure.
The jumper connectors are located between the two ports (refer to
Figure 4-5):
•Port 1 (on the left when the card is viewed from the front) is governed by jumpers
installed on connector J4. This is the only jumper connector available on the
single port T1/E1 interface card.
•Port 2 (on the right) is governed by jumpers installed on connector J7.
Port 1
Jumper J4
Jumper J7
Port 2
Figure 4-5: Position of Jumper Connectors J4 and J7 on the Dual Port T1/E1 Interface Card
To install jumpers for an E1-75 connection on a single/dual port T1/E1 interface
card:
NOTE: Hard strapping must be done carefully, to ensure that the pins are well-
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SDM-9220/9230 Hardware Installation Guide
engaged in the jumper base on both sides.
WARNING:Use extreme caution when setting the NT/TE mode. Jumpers
must not be installed while the unit is under power. To avoid electrical shock
and damage to the interface card or other hardware components, make sure that
the unit is disconnected from its power source before you access any of its
internal components. Also ensur e that the RJ-48 to E1-75 dual BNC adaptor cable has been disconnected from the digital port. Use ESD procedure at all
times.
1.Remove the T1/E1 interface card from the SDM-9220/9230 chassis, following the
procedure “Removing an Interface Card” on page 4-10.
2.Hold the interface card firmly in one hand.
CAUTION: Do not expose the interface card or the SDM-9220/9230 unit to a
magnetic field or electrostatic charge at any time. Damage to their components
could result.
3.Using needle-nosed pliers, install the two jumpers as follows (refer to
PortConnectorJumperPins Covered
1J411 and 3
22 and 4
2J711 and 3
22 and 4
Table 4-1: Jumper installation parameters
white dot is printed on the board next to pin 1.
A
Figure 4-5):
As a result, the long side of the jumpers will lay parallel to the port connectors J2
and J3 on the card.
CAUTION: Make sure that the pins are well-engaged in the jumper base on both
sides.
4.Close the chassis casing as described on “Closing the Chassis Casing” on page 4-8.
5.Connect the following adaptor for E1-75 operations onto the digital port: RJ-48 to E175 dual BNC adaptor cable (Part No. AG2CA0001).
4-16Memotec Inc.
Hardware Installation
NOTE: Without an adaptor, the E1 port will not operate at 75 ohms.
CAUTION: The adaptor and attached BNC coaxial cables require strain relief to
ensure that they do not loosen from the digital port:
-If the unit is mounted in a rack, you must secure the cables to a side rail
using tie-wraps, or support the weight of the cables on a tray
-If the unit is on a table, you must support the weight of the cables on the
table.
The digital port can desynchronize and the unit reset if the full weight of the
BNC coaxial cables is unsupported.
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SDM-9220/9230 Hardware Installation Guide
4.7Installing an Interface Card
Interface cards are installed in the 3 interface card slots located at the rear of the SDM9220/9230 chassis (see Figure 4-6).
NOTE: You should set the NT/TE mode (see “NT/TE Mode” on page 4-12) and E1-
75 jumpers (see “E1-75 Jumpers” on page 4-14) before you install an interface card. You should install all interface cards required for your application
before you power up and configure the unit (see “Powering the Unit” on
page 4-28).
To install an interface card:
1.Wear an ESD (Electrostatic Sensitive Devices) wrist strap, and attach it to the ground
lug on the power supply at the rear of the SDM-9220/9230 chassis.
Refer to “Rear View of the SDM-9230 UAC” on page 5-2 or “Rear View of the
SDM-9230 UAC” on page 5-2 for the exact location of the ground lug.
CAUTION: Electrostatic charges can damage system components. Always use
an ESD (Electrostatic Sensitive Devices) wrist strap when accessing internal
components of the unit.
NOTE: In countries where a 2-pin non-grounded power cord must be used, ensure
that the SDM-9220/9230 unit is independently grounded with a wire from
Ground securely attached to the ground lug located at the rear of the SDM9220/9230 chassis.
4-18Memotec Inc.
Hardware Installation
Slot 1
Figure 4-6: Location of Interface Cards in the SDM-9220/9230 Slots
Slot 2
Slot 3 (on SDM-9230 only)
2.Ensure that the SDM-9220/9230 unit is securely placed on a hard, flat surface, with
the port connectors facing you.
3.Turn the power switch
OFF by pushing it to 0, and unplug the power cord from the
power supply.
WARNING: To avoid electrical shock and damage to the unit, make sure that the
unit is disconnected from its power source before you access any of its internal
components. Use ESD procedure at all times.
You do not need to disconnect any cables that may be connected to the data (WAN/
user), LAN or console ports, or to other interface cards that may be already installed.
4.Select an empty interface card slot, labelled
SLOT 1, SLOT 2 and SLOT 3 (SDM-
9230 only) on the rear wall of the unit chassis.
5.Remove the metal faceplate from the slot you have selected:
a. Using a small, non-magnetized Phillips screwdriver, loosen the 2 captive screws
that hold the faceplate in place behind the slot cutout on the rear wall of the
chassis.
b. Slide the faceplate out from the chassis wall, and set it aside.
Important: Keep the faceplate for possible reuse at a later time. To limit
electromagnetic interference and ensure optimum ventilation inside the unit chassis,
there should be no large openings on the rear panel. If you decide to remove an
interface card at a later time, you will need to replace the faceplate for that slot.
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SDM-9220/9230 Hardware Installation Guide
6.Carefully remove the interface card from its protective packaging.
CAUTION: Do not expose the interface card or the SDM-9220/9230 unit to a
magnetic field or electrostatic charge at any time. Damage to their components
could result. Use ESD procedure at all times.
7.Hold the interface card so that the printing on the faceplate is right side up, and slide
it into the slot:
CAUTION:Do not force the interface card into the slot. If the interface card is
properly aligned, it should slide easily all the way in along the side rails
provided inside the unit.
8.Press the interface card firmly into place to ensure that it engages securely into the
connector at the rear (on the main board of the unit).
9.Screw the faceplate of the interface card onto the chassis wall by tightening the 2
captive screws.
NOTE: Torque on the faceplate screws should be no more than 6 in-lbs.
CAUTION: Be careful to insert interface cards fully into the unit, and ensure that
all screws are properly tightened. If an interface card is not correctly installed,
proper contact may not be made. This could result in a continuous reset of the
unit, or the unit could boot but the Signaling Engine crash shortly afterward.
4-20Memotec Inc.
4.8Installing the Unit in a Rack
A rackmount kit is provided with each SDM-9220/9230 unit for optional rackmount
installation of the unit chassis (replacement part number 161-1039-000). Details about the
rackmount kit are provided on “Rackmount Kit” on page 5-10.
Left bracket
Hardware Installation
Install each bracket
with 3 screws into
pre-drilled holes on
base of unit.
Right bracket
Figure 4-7: Rackmount Brackets
To assemble the rackmount kit and install the unit in a rack:
1.Screw the brackets to the front or rear of the SDM-9220/9230 unit using 3 small
screws along the bottom of each bracket, as shown in Figure 4-7.
NOTE: Screw holes for this purpose have already been made at the factory along the
bottom of the unit chassis. You can align the rackmount bracket along any
3 of these holes, depending on the depth of your rack. You can mount the
brackets in either direction, depending on whether you want to access the
front or rear of the unit once it is installed in the rack.
2.Carefully insert the SDM-9220/9230 unit with the attached brackets into the rack.
Secure the front of each bracket onto the rack using two mounting screws with
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SDM-9220/9230 Hardware Installation Guide
washers, as shown in Figure 4-8.
Four mounting screws
securely hold unit in place
Figure 4-8: Completed Rackmount Installation
4-22Memotec Inc.
4.9E&M Wiring and Grounding
In a two-wire E&M application, connect wires 4 and 5 to the PBX R and T pair,
respectively. Refer to
•The R and T pair carry voice/fax analog signals between the SDM-9220/9230
and the PBX.
In a four-wire E&M application, connect wires 4 and 5 to the PBX R and T pair , and wires
3 and 6 to the PBX R1 and T1 pair, respectively.
•The R and T pair carry voice/fax analog signals from the SDM-9220/9230 to the
PBX.
•The R1 and T1 pair carry voice/fax analog signals from the PBX E&M tie trunk
to the SDM-9220/9230.
Connect the signaling wires as indicated in the following table:
E&M Signaling TypePin No.Connect to PBX Lead
Table 5-9.
I, V7E
2M
Hardware Installation
8SG (common ground)
II7E
8SG
2M
1SB
Table 4-2: E&M wiring
When PBX-to-PBX E&M tie trunks are installed, the E lead of one PBX is normally
crossed over and connected to the M lead of the other PBX, and vice versa. See the first
connection scenario in “Four-wire E&M Connections” on page 4-24. In a multiplexing
application the crossover is accomplished digitally . Therefore, when connecting an analog
PBX to the E&M interface card, the E and M leads of the PBX connect to the E and M
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SDM-9220/9230 Hardware Installation Guide
leads of the analog voice port straight through, without crossing.
PBX-to-PBX Connection
Connection Through SDM-9220/9230
Figure 4-9: Four-wire E&M Connections
NOTE: All signals are listed from the PBX point of view.
Connection Through SDM-9220/9230
Figure 4-10: Two-wire E&M Connections
NOTE: All signals are listed from the PBX point of view.
4-24Memotec Inc.
4.9.1E&M Grounding Considerations
Proper grounding is essential for correct operation of telephone equipment in E&M
applications. E&M signaling works by applying DC voltages to the E and M leads for
connecting and disconnecting. Without a proper ground, the DC voltages do not have a
common point of reference, which can result in unintended or sporadic signaling.
Distance may be an important factor for an E&M interface on the SDM-9220 UAC and
SDM-9230 UAC. If the PBX and the NetPerformer UAC unit are not near each other (in
the same room, for example) then their AC grounds may not be the same. To avoid
grounding problems on the UAC unit, ensure that your installation respects the following
conditions:
•Check the distance between the PBX and the NetPerformer UAC unit.
- If the two are not within close proximity, then their AC grounds may not be
the same.
- If the NetPerformer UAC unit and the PBX are in the same room, it is likely
that they share the same AC ground.
•In an E&M application, the common ground must be the Telco/PTT ground. This
ensures that the ground potential of the PBX telephone interface and the NetPerformer telephone interface are the same.
Hardware Installation
Based on the above conditions, grounding may be established directly or indirectly.
•
Direct Method: Connect a grounding wire between the Telco/PTT interfaces on
the PBX and the NetPerformer UAC unit.
- Connect the ground wire from the PBX to pin 8 (SG) of the RJ45 connector
on the E&M interface card.
This will establish the same ground potential at both interfaces.
Indirect Method: If direct grounding is not possible or practical, establish an indi-
•
rect ground.
- Make sure the Telco/PTT grounds of the PBX and the NetPerformer UAC
unit are connected to their respective AC grounds.
Check with the PBX manufacturer for information on how to connect the
PBX AC ground to the Telco/PTT ground.
- The AC grounds of the two devices must be at the same potential, which is
usually the case when they are located in close proximity.
CAUTION:: Connecting the AC ground to the Telco/PTT ground on telephone
equipment may violate the rules of certain regulatory agencies. For complete
grounding regulations, please check with your local telephone company and/or
agency.
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SDM-9220/9230 Hardware Installation Guide
4.10Installing the Ferrites (EMI Filters)
NOTE: Ferrites are not provided with the product package.
Ferrites, or EMI filters, are required in the following circumstances:
•For E&M/PTT connections on all SDM-9220 and SDM-9230 products, in all
countries
•For E1-75 connections on the SDM-9220 DC and SDM-9230 DC only, in all
countries
•For FXO, FXS and ISDN-BRI S/T connections on the SDM-9220 UAC and
SDM-9230 UAC only, in the European Union and Russia only. These ferrites
ensure compliance with standard EN 55024:1998 + A1 + A2.
Table 4-3 provides details on ferrite requirements.
Port TypeModels affectedWhere required
E&M/PTTAll SDM-9220/
9230 models
E1-75SDM-9220/9230
DC models
FXOSDM-9220/9230
UAC models
FXSSDM-9220/9230
UAC models
ISDN-BRI
S/T
To install a ferrite:
SDM-9220/9230
UAC models
Table 4-3: SDM-9220/9230 ports requiring a ferrite
All countriesLFB159079-0004 times
All countries27A2024-0A2, on
EU and Russia
only
EU and Russia
only
EU and Russia
only
Ferrite required
(Steward)
each coaxial cable
LFB143064-0006 times
LFB143064-0006 times
LFB143064-0004 times
Cable
Wrapping
not required
1.Thread the cable from the NetPerformer port through the ferrite opening
2.Wrap the cable around the ferrite the number of times required for the port, referring
Table 4-3. Figure 4-11 shows an example of a single wrap around the ferrite.
to
NOTE: Wrapping is not required in the case of an E1-75 connection, as the coaxial
cable connected to the RJ48 to BNC adaptor is too bulky to permit it.
4-26Memotec Inc.
Hardware Installation
3.Allow no more than three inches (one inch is ideal) between the wrap and the RJ-45
or RJ-48 connector that plugs into the user device or telephone outlet.
Figure 4-11: Installing a ferrite with an RJ-45/RJ-48 connector
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SDM-9220/9230 Hardware Installation Guide
4.11Powering the Unit
Depending on which option was ordered, the SDM-92x0 can be powered either by AC
power or a DC power supply.
NOTE: Information about the power supply is provided on “Power Supply” on
page 5-9.
4.11.1SDM-9220 UAC or SDM-9230 UAC Unit Power Cords
A removable power cord is supplied with the unit, either:
•115VAC North American type, or
•240VAC European Schuko type (see Figure 4-12).
240VAC
115VAC North
American type
Figure 4-12: Power Cords for SDM-9220 UAC or SDM-9230 UAC Unit
European
Schuko type
To connect a UAC unit to its power source:
1.Ensure that all interface cards are fully inserted into their slots and securely screwed
into place.
2.Connect the factory supplied power cord to the AC inlet, located at the rear of the
SDM-9220/9230 chassis.
3.Plug the other end of the power cord into an AC power outlet (100-240 VAC, 50/60
Hz) with a protective earthing connection in good condition.
4.Turn the power switch
ON by pushing it to 1. The unit will begin power-up and
system check immediately.
4-28Memotec Inc.
WARNING:: If at a later time you need to remove the unit cover or access
internal components, turn
OFF the unit and disconnect it from its power source
to avoid electrical shock and damage to the unit.
SDM-9220 DC or SDM-9230 DC Unit
CAUTION:: Connection of the -48 VDC unit to its power source
must be carried out by a qualified electrical technician only.
WARNING:: A 20A circuit breaker must be provided as part of the building
installation for the -48VDC power connection.
Hardware Installation
Plastic
connector
A removable wiring harness is supplied with the unit:
•Harness and triple wire cable
•2 m. (approx. 6 feet) long.
Black: -48 VDC
live wire
Figure 4-13: Harness and Wire for SDM-9220 DC or SDM-9230 DC Power Connection
Mechanical ground
White: Electric ground
(0 volt RTN)
Strip terminationsGreen/yellow:
To connect a -48 VDC unit to its power source:
1.Turn off the circuit breakers to the -48 volt DC power supply.
WARNING:: To avoid electrical shock and possible damage to the unit, ensure
that the -48 VDC power supply is shut OFF before you connect the SDM9230 DC unit.
2.Ensure that all interface cards are fully inserted into their slots and securely screwed
into place.
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SDM-9220/9230 Hardware Installation Guide
3.Ensure that the 3 wires of the factory-supplied harness are properly inserted into the
plastic connector of the harness. Refer to Figure 4-13.
•Black wire: -48 VDC live wire
•Green/yellow wire: chassis ground
•White wire: electric ground (0 volt RTN).
4.Connect the plastic connector of the factory-supplied harness to the DC inlet, located
at the rear of the SDM-9220/9230 chassis, so that the wires terminate as follows:
•Black wire: to the lug labelled
-48V
•Green/yellow: to the ground lug
•White wire: to the lug labelled RTN.
5.Connect the strip terminations of the 3 harness wires to the -48 volt DC power supply,
as follows:
•Black wire: to the -48 VDC post
•Green/yellow wire: to the facility ground
•White wire: to the 0 VDC post.
6.Turn on the circuit breakers to the -48 volt DC power supply.
7.Turn the chassis power switch
ON by pushing it to 1. The unit will begin power-up
and system check immediately.
WARNING:: If at a later time you need to remove the unit cover or access
internal components, turn OFF the unit and the -48 VDC power supply, and
disconnect the harness from the DC inlet on the NetPerformer chassis to
avoid electrical shock and damage to the unit.
4.11.2System Status on Power-up
On power-up the SDM-9220/9230 executes program decompression, Signaling Engine
software load and system test, which takes less than one minute to complete. You can
follow the status of the initialization sequence from the console (see next section), or by
watching the front or rear panel LEDs.
Table 4-4 shows the various front panel LED states that occur during the NetPerformer
startup sequence (after a power-on or software reset).
NOTE: The entire startup sequence is executed within 30 seconds. Some of its stages
are brief, and may be difficult to distinguish from the rest. Refer also to “Sys-
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Hardware Installation
tem Status LEDs” on page 5-4.
StagePWRSTALCurrent Status of the SDM-9220/9230
1greenblinkblinkQuick hardware test by the bootstrap. Blink-
ing and frequent changes of the STATUS
and ALARM LEDs occur during this stage
2greenredgreen Hardware initialization by the bootstrap
3greenredoffBootstrap is running. Preparing to start the
boot sector
4greenamberoffBoot sector is running. Validating the applica-
tion
5greenamberamber Boot sector is running. Decompressing the
application
6greenoffoffApplication has started from a power-on
redApplication has started from a software reset
7greengreenoffApplication has started from a power-on; at
least one link is up
redApplication has started from a software reset;
at least one link is up
Table 4-4: Front Panel LED States During System Startup
NOTE: If the PWR LED does not light up or the STATUS LED is red at the end of
this sequence, the unit may be faulty. Contact Technical Support for assistance (see “T echnical Support” on page 1-8). See also “Troubleshooting T ips”
on page 8-1.
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SDM-9220/9230 Hardware Installation Guide
4.12Connecting the Console Terminal
A console cable is provided with the product package to connect the SDM-9220/9230 to
the console terminal. This is a standard TIA-232 (V.24) straight-through cable with DB-9
female connectors at both ends (Ordering part number: 161-0703-001).
To connect the console terminal to the SDM-9220/9230 unit:
1.Install one end of the console cable onto the SDM-9220/9230 console port, labelled
CONSOLE on the rear panel. Refer to Figure 5-1 and Figure 5-2 on “Rear V iew of
the SDM-9230 UAC” on page 5-2.
2.Connect the other end of the cable to a COM port on the console terminal or PC, or
to a modem for dialup connection to a remote console.
4.12.1Important Console and Modem Settings for Startup
The console port performs autobaud detection when in auto-sensing mode. The SDM9220/9230 will set the speed of the console port as soon as it detects an active connection.
CAUTION:: For a trouble-free startup, you must set the console terminal and
modem as follows:
•Console terminal: The default console speed is 9600 bps during bootstrap ini-
tialization, boot sector validation and system initialization. Set your console ter-minal emulator to 9600 bps to view all SDM-9220/9230 system status
messages on-screen during the startup sequence.
•Modem: Configure your modem with the following AT commands:
-
at&d0 to ignore DTR. The SDM-9220/9230 cannot supply DTR to the
modem when in auto-sensing mode (the default setting).
ats0=1 for Auto Answer mode
-
at&w0 to save the modem configuration.
-
Once system startup has completed successfully , the SDM-9220/9230 enters auto-sensing
mode automatically. At that point, you can change your console speed, if desired.
• Available console speeds are 1200, 2400, 4800, 9600, 19200, 28800, 38400,
57600 and 115200 bps. The equipment you connect to the console port must
operate at one of these speeds.
4-32Memotec Inc.
4.12.2Activating the Console Connection
To activate the console connection:
1.Ensure that the SDM-9220/9230 unit has successfully powered up with no system
status errors (see “System Status on Power-up” on page 4-30).
2.Power the console terminal on or start your console terminal emulation program.
Take note of:
•“Important Console and Modem Settings for Startup” on page 4-32
•“Notice Concerning HyperTerminal Connections” on page 1-10.
Hardware Installation
3.When you see the prompt
T ype <ENTER> to connect, press the <Enter> key on the
console terminal keyboard several times, until the SDM-9220/9230 responds with a
prompt for the user login.
4.Enter the administrator login:
ADMIN.
This is the default login. Additional user logins can be defined. Refer to the
NetPerformer Reference Guides for details.
5.Enter the password for this login.
When the password is entered correctly, the SDM-9220/9230 sends the product
banner to the console screen, as in this example:
LOGIN:ADMIN
PASSWORD:*****
ACCEPTED
SDM-9230 vx.x.x Memotec Technologies, Inc. (c) 2007
Signaling Engine x.x.x
DSP code version: x.x.x
Console connected on port CSL
B327091>
NOTE: The default password for the administrator login is SETUP. Consult the Net-
Performer Reference Guides for instructions on how to change or remove the
user password, if desired.
6.Enter the Display Alarms (
DA) command at the NetPerformer console command line
to verify that your unit is problem free. In particular, look for any alarm messages that
indicate
Memotec Inc.4-33
Call Technical Support.
SDM-9220/9230 Hardware Installation Guide
4.13Installing the Licensed Software Options
Execute the Product License Status (PLS) command at the NetPerformer console
command line to install all licensed software options you have purchased for your SDM9220/9230 unit.
Each licensed option includes a Software Licensing Agreement, which can be found in the
product package. You must agree to the terms and conditions of this agreement before
loading the software. Each NetPerformer unit participating in the software
application must be installed with a separate software license.
4.13.1Software License Key
The Memotec Software License Key is a traceable number that is used to activate the
licensed software option. Contact Memotec Technical Support for your Software License
Key.
•Enter this number during execution of the
license
•You must then execute Reset Unit (
For details concerning installation of licensed software options, refer to the Software Installation and Licensing module of the NetPerformer Reference Guides, which are
included on the NetPerformer Documentation CD in the product package.
PLS command to activate the software
RU) command to apply the new license.
4-34Memotec Inc.
4.14Connecting the LAN Hub
You must provide a standard straight through Ethernet 802.3 LAN cable (10/100BaseT,
RJ-45M to RJ-45M) for connection to each LAN port. LAN cables are not provided with
the product package.
To connect the SDM-9220/9230 unit to a LAN hub:
1.Connect one end of the LAN cable to one of the SDM-9220/9230 Ethernet LAN
ports, labelled ETHERNET on the rear panel. Refer to Figure 5-1 in “Rear V iew of
the SDM-9230 UAC” on page 5-2.
2.Connect the other end of the LAN cable to one of the 10/100BaseT ports on your local
LAN hub.
Hardware Installation
3.The link is up when the
LAN connection:
• Amber: 100 Mbps
•Green: 10 Mbps
LNK LED is on. The LED color indicates the speed of the
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SDM-9220/9230 Hardware Installation Guide
4-36Memotec Inc.
Product Description
5
Memotec Inc.5-1
SDM-9220/9230 Hardware Installation Guide
5.1SDM-9220/9230 Base Unit
Serial number
Interface card slots
Ground lug
ON/OFF
switch
AC connector
Å
System status LEDs
ItemDetails
Base unit chassis, with two (SDM-9220) or three
Ç
Ethernet ports (2)
LAN status LEDs
Figure 5-1: Rear View of the SDM-9230 UAC
É
Serial port
Console port
“Base Unit Chassis” on page 5-4
Power supply
(SDM-9230) slots for interface cards
Two Ethernet ports (require customer-supplied
“Ethernet Ports” on page 5-6
LAN cables)
One serial port (requires custom serial cable)“Serial Port” on page 6-2
One console port, with console cable“Console Port” on page 5-8
One power supply, with removable power cable
“Power Supply” on page 5-9
(UAC or -48VDC)
One rackmount kit“Rackmount Kit” on page 5-10
Table 5-1: Basic features of the SDM-9220/9230 unit
5-2Memotec Inc.
5.2Optional Hardware
DSP module: low or high-density“DSP Modules” on page 5-11
Product Description
ItemDetails
Interface cards: FXS (dual or quad port), FXO (dual
or quad port), E&M/PTT (quad port), T1/E1 (single
or dual port), ISDN-BRI S/T (dual port), Serial (dual
port)
Table 5-2: Optional Hardware
NOTE: The third interface card slot is not available on the SDM-9220 UAC or the
“Interface Cards” on page 5-13
SDM-9220 DC.
On the NetPerformer console, the ports are identified as follows:
Physical PortPort Number on Console (LINK)
Slot 1, digital port 1100
Slot 1, digital port 2150
Slot 2, digital port 1200
Slot 2, digital port 2250
Slot 3, digital port 1300
Slot 3, digital port 2350
ETHERNET (top)ETH1
ETHERNET (bottom)ETH2
SERIAL PORT1
CONSOLECSL
Table 5-3: List of physical ports and their port numbers
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SDM-9220/9230 Hardware Installation Guide
5.3Base Unit Chassis
5.3.1Physical Dimensions
•Width: 42.7 cm (16.8")
•Depth: 31 cm (12.2")
•Height: 8.9 cm (3.5")
•Typical weight: 4.5 kg (10 lb).
5.3.2System Status LEDs
Front PanelThree system status LEDs: POWER, STATUS and ALARM, are provided on the front
panel of the SDM-9220/9230. These LEDs are located on the right side of the unit when
viewed from the front. Refer to “Front View of the SDM-9220/9230” on page 3-2.
NOTE: For added convenience, the same three LEDs are provided on the rear panel,
below Slot 1. See “Rear View of the SDM-9230 UAC” on page 5-2.
POWER (green) goes on when the unit is powered on.
•
STATUS (red/amber/green) indicates which program is operating on the unit, as
•
shown in
ALARM (red/amber/green) indicates several states, including a system alarm
•
when a software reset occurs. See
Blinking Red/
Amber/Green
RedMiddle stages of system startup, when the bootstrap
AmberLater stages of system startup, when the boot sector is
OffSystem startup complete. The application is running
Table 5-4.
Table 5-5.
StateInterpretation
Early stage of system startup, when the bootstrap program is executing a quick hardware test
program is running
running
Note:The exact function that is taking place can be
determined in conjunction with the ALARM
LED. Refer to Table 4-4 in “Front Panel LED
States During System Startup” on page 4-31
but no link is up
Table 5-4: STATUS LED states
5-4Memotec Inc.
Product Description
StateInterpretation
GreenThe application is running and at least one link is up
Table 5-4: STATUS LED states
StateInterpretation
Blinking Red/
Amber/Green
Red
Early stage of system startup, when the bootstrap is
executing a quick hardware test
A software reset has occurred
a
AmberA Write operation to Flash memory is in progress, e.g.
while saving the application after a download
GreenHardware initialization is in progress
OffNo alarm has occurred on the unit since the alarms
were last cleared
Table 5-5: ALARM LED states
a.
NOTE: To turn the ALARM LED off, enter the CE (Clear ERR/DIAG LED)
command at the console command line.
Rear PanelAs mentioned in the preceding section, the rear panel also includes a set of system status
LEDs, below Slot 1. These LEDS (
POWER, STATUS and ALARM) duplicate the front
panel system status LEDs. See “System Status LEDs” on page 5-4 for details.
Memotec Inc.5-5
SDM-9220/9230 Hardware Installation Guide
5.4Ethernet Ports
5.4.1Ports
•2 fully routed Ethernet IEEE 802.3 LAN interfaces
•RJ-45 10/100BaseT connectors
•Each port can be configured with 2 IP addresses, providing a maximum of 4 IP
addresses per unit
• Auto-detect speed, 10 or 100 Mbps
•Frame types: Ethernet II, IEEE 802.2, 802.3, SNAP
•Ethernet interface: Ethernet II and IEEE 802.2, 802.3
•Standards: IP RIP V1/V2 or Static, OSPF, NAT, IP Multicast IGMP V1/V2 PIMDM, BOOTP/DHCP Relay , DHCP client, IPX RIP and SAP, LLC2, 802.1p/q prioritization and VLAN, 802.1D Spanning Tree Protocol (STP), MAC Layer
•Filter Criteria: Based on protocol, address (source, destination or SAP) or custom
filtering.
For information on connecting to the LAN hub, refer to “Connecting the LAN Hub” on
page 4-35.
5.4.2LAN Status LEDs
Two pairs of LAN status indicators are located below the Ethernet ports on the rear panel
of the SDM-9220/9230 chassis (refer to “Rear View of the SDM-9230 UAC” on page 5-
2). The LEDs for Ethernet port 1 are located on the left, and those for Ethernet port 2 are
on the right.
These LEDs indicate the following:
•LINK: Goes on when the corresponding LAN connection passes the Link Integrity test. In addition, the LED color indicates the LAN speed:
- Amber: Link integrity at 100 Mbps
- Green: Link integrity at 10 Mbps
- Off: No link integrity signal detected.
ACT: Goes on (green) when there is activity on the corresponding LAN port
•
(LAN traffic transmitted or received).
5-6Memotec Inc.
5.4.3LAN Cables
Each Ethernet LAN port has an RJ-45 female connector to attach a LAN cable. Select a
standard LAN cable with RJ-45 connectors at both ends.
RJ-45 Connector for Ethernet LAN Port
The RJ-45 female connectors marked Ethernet 1 and 2 on the rear panel of the SDM9220/9230 provide two physical LAN ports for attachment to the local LAN hub (10/
100Base-T, MDI connection).
The following table describes the RJ-45 pinout for the LAN port.
NOTE: The equipment you connect to the console port must operate at 9600 bps
when you first power up the NetPerformer unit. Also, if you are connecting to the console terminal via a modem, you must set the modem to
ignore DTR. See “Important Console and Modem Settings for Startup” on
page 4-32.
• Auto-gender DTE/DCE
•Protocol: VT-100 or PPP
•Reverse console function provides an outbound port for control of external
5.5.2Console Cable
A cable for the console port is included with the SDM-9220/9230 product package. This
cable is a standard TIA-232 (V.24) straight-through cable with DB-9 female connectors at
both ends (Ordering part number: 161-0703-001).
To connect this cable:
1.Connect one end of the cable to the SDM-9220/9230 console port, labelled
CONSOLE on the rear faceplate. See “Rear V iew of the SDM-9230 UAC” on page 5-
2.
2.Connect the other end of the cable to a COM port on the console terminal or PC, or
to a modem for dialup connection to a remote console.
equipment using
ASYNC communication via Telnet.
5-8Memotec Inc.
5.6Power Supply
The power supply is located on the right side when the SDM-9220/9230 unit is viewed
from the rear. A different power supply is provided on the UAC and DC units.
NOTE: For information about the factory-supplied power cable and connection to the
power source, turn to “Powering the Unit” on page 4-28.
5.6.1SDM-9220 UAC and SDM-9230 UAC
• AC power connector
Product Description
•1 power switch (
•V oltage: Autosensing 100-240 V AC
•Frequency: 50/60 Hz
•Current: 0.8 A at 100 V and 0.4 A at 240 V
•Maximum power consumption: 50 Watts.
NOTE: Normal power consumption could be lower when the unit is not fully
populated.
1 = ON, 0 = OFF)
5.6.2SDM-9220 DC and SDM-9230 DC
•DC power connector
•1 power switch (
•Voltage: -48 VDC
•Current: 2 Amps maximum
1 = ON, 0 = OFF)
Memotec Inc.5-9
SDM-9220/9230 Hardware Installation Guide
5.7Rackmount Kit
One rackmount kit is supplied with the unit for mounting in a standard 19" (48 cm) rack.
Replacement part number: 161-1039-000. To assemble the rackmount kit and install the
unit in a rack, refer to “Installing the Unit in a Rack” on page 4-21.
Figure 5-2: SDM-9220/9230 Installed with rackmount brackets
The kit includes:
•Two brackets (left and right)
•Six small screws for the brackets: Phillips 5 mm (3/16”)
•Four mounting screws with washers: Phillips 10 mm (3/8”).
5-10Memotec Inc.
5.8DSP Modules
High density, high performance DSP processors digitize, process and compress voice
signals on the NetPerformer unit. The DSP processors handle voice compression software,
fax/modem emulation, autodetection of GSM timeslot subchannels and A-bis/ter
optimization.
5.8.1DSP-160 Module
A single low-density module (DSP-160) has 1, 2, 3, 5 or 6 DSP processors. Each DSP
processor supports 5 digital timeslots. Maximum 30 voice channels or 15 GSM TRXs per
DSP module.
NOTE: One low-density onboard DSP processor is provided with each FXS, FXO
and E&M interface card to support analog voice calls. A maximum of 8
analog voice channels is permitted.
Product Description
Notched edge
Figure 5-3: DSP-160 module
NOTE: If you require support of more than 30 voice channels or 15 TRXs, upgrade to
the high-density DSP module (HD-DSP).
CAUTION:: The low-density DSP module is intended for the SDM-
9210/9210GW, SDM-9220 and SDM-9230 only . DO NOT replace the
low-density DSP module with a DSP intended for legacy
NetPerformer products (SDM-9360, SDM-9380 and SDM-9585).
Memotec Inc.5-11
SDM-9220/9230 Hardware Installation Guide
5.8.2High-density DSP Module
The high-density DSP module (HD-DSP) can be installed to support a greater number of
voice calls or GSM TRXs.
Notched edge
• A maximum of one HD DSP module can be installed on the SDM-9220 or SDM-
9230.
A single high-density DSP module supports 60, 80, 100 or 120 timeslots. Maximum 120
voice channels or 60 GSM TRXs per DSP.
Figure 5-4: High-density DSP module
NOTE: High-density DSP modules require NetPerformer software version 10.3.5 R01
or higher. Earlier software versions will report a hardware problem and log an
error.
CAUTION:: The high-density DSP module is intended for the SDM-
9210/9210GW, SDM-9220, SDM-9230, SDM-9606 and SDM-9620
only. DO NOT replace the high-density DSP module with a DSP
intended for the SDM-9360, SDM-9380 or SDM-9585.
5-12Memotec Inc.
5.9Interface Cards
The NetPerformer interface cards add optional hardware interfaces to the SDM-9220/9230
unit. They provide a physical interface to external devices and networks, scalable to the
needs of your application.
•The SDM-9220 can be installed with a maximum of 2 interface cards.
•The SDM-9230 can be installed with a maximum of 3 interface cards.
Product Description
The interface cards slide into slots located at the rear of the unit (see
V iew of the SDM-9230 UAC” on page 5-2). To install an interface card in the SDM-9220/
9230 chassis, follow the procedure in “Installing an Interface Card” on page 4-18.
There are three types of interface cards:
• Analog voice interface cards: FXS (dual or quad port), FXO (dual or quad port),
E&M/PTT (quad port)
•Channelized digital interface cards: T1/E1 (single or dual port), ISDN-BRI S/T
(dual port)
•Dual serial port (WAN) interface card.
5.9.1Analog Voice Interfaces
Four analog voice interface cards are available: FXS (dual or quad port), FXO (dual or
quad port), Universal E&M/PTT (quad port).
FXS Interface Cards
Ordering part numbers:161-1050-000for the dual FXS interface card
161-1026-000 for the quad FXS interface card
• A Telco/PTT interface that acts like a PSTN Central Office
Figure 5-1 on “Rear
•Provides a Subscriber Line connection to a conventional two-wire analog telephone (pulse dial or DTMF touchtone)
•Generates loop current and ring voltage (derived from -48V) as well as pulse dial
or DTMF tones
•Detects off-hook and on-hook states
•Dual port interface with 2 RJ-11 female connectors for the dual FXS interface
card
•Quad port interface with 4 RJ-11 female connectors for the quad FXS interface
card
•Equipped with an onboard DSP processor.
Memotec Inc.5-13
SDM-9220/9230 Hardware Installation Guide
•Up to 2 FXS interface cards can be installed in the SDM-9220, or 3 in the SDM9230, providing up to 12 analog FXS voice ports in a single unit.
Figure 5-5: The Dual FXS interface card (top)
Figure 5-6: The Quad FXS interface card (bottom)
NOTE: To interpret the status LEDs on these interface cards, refer to “Interface Card
Status LEDs” on page 5-23.
CAUTION:: Use a two-wire cable for FXS connections. In rare
circumstances, your telephone or fax may not work if you use a fourwire cable. Should this occur, r eplace the four-wire cable with a two-wire cable. If the problem persists, contact Technical Support.
NOTE: You must install a ferrite on each cable connected to an FXS port on an
SDM-9220 UAC or SDM-9230 UAC installed in the European Union or
Russia. These ferrites are
not provided with the product package. For
instructions, turn to “Installing the Ferrites (EMI Filters)” on page 4-26.
5-14Memotec Inc.
Product Description
FXO Interface Cards
Ordering part numbers:
161-1051-000 for the dual FXO interface card
•
161-1052-000 for the quad FXO interface card
•
The FXO interface card is a Telco/PTT interface that acts like a standard telephone set (a
two-wire telephone in a loop start circuit). This interface card:
•Provides a Subscriber Line connection to a Central Office or the station side of an
analog PBX
•Detects ring voltage, closes the loop during off-hook, and opens the loop in an
on-hook condition
•Generates pulse dial or DTMF tones
•Dual port interface with 2 RJ-11 female connectors for the dual FXO interface
card
•Quad port interface with 4 RJ-11 female connectors for the quad FXO interface
card
•Equipped with an onboard DSP processor.
•Up to 2 FXO interface cards can be installed in the SDM-9220, or 3 in the SDM9230, providing up to 12 analog FXO voice ports in a single unit.
Figure 5-7: The Dual FXO interface card (top)
Figure 5-8: The Quad FXO interface card (bottom)
Memotec Inc.5-15
SDM-9220/9230 Hardware Installation Guide
To interpret the status LEDs on these interface cards, refer to “Interface Card Status
LEDs” on page 5-23.
NOTE: You must install a ferrite on each cable connected to an FXO port on an
SDM-9220 UAC or SDM-9230 UAC installed in the European Union or
Russia. These ferrites are
instructions, turn to “Installing the Ferrites (EMI Filters)” on page 4-26.
Universal E&M/PTT Interface Card
The E&M/PTT interface card when used in Push To Talk applications is described in
“Universal E&M/PTT Interface Card” on page 9-1.
not provided with the product package. For
Ordering part number:
161-1030-000
•Provides a local (on-premises) E&M tie-line connection to an analog PBX
•Supports E&M Types I, II and V
E&M type selection is made through soft strapping. The E&M interface card is
set to Type I at the factory. To change to a different type, configure the E&M Type parameter using the
LINK item of the SETUP/SLOT menu. For details on
product configuration, consult the NetPerformer Reference Guides.
•Supports Immediate Start, Wink Start or customized signaling on each E&M line
•Quad port interface with 4 RJ-45 female connectors
•Equipped with an onboard DSP processor
•Supports voltage from -48VDC to +48VDC
•Replaces the legacy E&M card, part number 161-1027-000.
Up to 2 E&M interface cards can be installed in the SDM-9220, or 3 in the SDM-9230,
providing up to 12 analog E&M voice ports in a single unit.
Figure 5-9: The E&M interface card
5-16Memotec Inc.
Product Description
To interpret the status LEDs on this interface card, refer to “Interface Card Status LEDs”
on page 5-23.
E&M signaling requires two sets of wires: one to carry signaling information (the E and M
leads), and the other to carry the VF audio signals.
• Audio signals are transported over either two wires (two-wire E&M) or four
wires (four-wire E&M).
•Up to eight wires can be required in all, depending on the type of E&M used on
the PBX.
CAUTION:: For important E&M wiring and grounding considerations,
refer to “E&M Wiring and Grounding” on page 4-23.
NOTE: You must install a ferrite on each cable connected to an E&M port on an
SDM-9220 UAC, SDM-9220 DC, SDM-9230 UAC or SDM-9230 DC.
These ferrites are
not provided with the product package. For instructions,
turn to “Installing the Ferrites (EMI Filters)” on page 4-26.
5.9.2Channelized Digital Interfaces
The following digital interface cards are available: single port T1/E1, dual port T1/E1 and
ISDN BRI S/T.
You must install a DSP module if you intend to use any of these interface cards for digital
voice or GSM. See “Installing or Upgrading the DSP Module” on page 4-5.
T1/E1 Interface Cards
Ordering part numbers:161-1032-001for the single port interface card
161-1032-002 for the dual port interface card
•Single port interface with one RJ-48 female connector
•Dual port interface with two RJ-48 female connectors
- T1 (DS1)/ISDN-PRI: Provides a 1.544 Mbps channelized digital connection
at 100 Ohms with up to 24 timeslots
- E1 (CEPT) PCM-30/ISDN-PRI: Provides a 2.048 Mbps channelized digital
connection with up to 32 timeslots, software selectable at 75 or 120 Ohms
An E1-75 connection requires an RJ-48 to E1-75 dual BNC adaptor cable
(Ordering part number: 161-0469-001) and two jumpers for each port. Refer
to “T1/E1 Interface Cards at 75 Ohms” on page 5-20, and “E1-75 Jumpers”
on page 4-14.
Memotec Inc.5-17
SDM-9220/9230 Hardware Installation Guide
In addition, you must install a ferrite on each coaxial cable connected to
an E1-75 port on an SDM-9220 DC or SDM-9230 DC in all countries.
These ferrites are
turn to “Installing the Ferrites (EMI Filters)” on page 4-26.
•Framing and line coding:
- T1: D4 or ESF framing and B8ZS, B7ZS or AMI line coding
- E1: Provides G.704 framing and HDB3 line coding
•Maximum 3 interface cards per unit, providing a maximum of 120 voice channels or 124 data channels
NOTE: Requires a DSP-160 or HD DSP module for voice calls (see “Installing or
Upgrading the DSP Module” on page 4-5). The HD DSP is required for GSM
support.
•Interoperability with other channelized digital interface cards:
not provided with the product package. For instructions,
- Can be installed and operated on a unit that has one or more single/dual port
T1/E1, ISDN-BRI S/T , or legacy E1 interface cards installed in the other slots.
- Cannot be installed on a unit that has one or more legacy T1 interface
cards installed in another slot.
5-18Memotec Inc.
Product Description
Workaround: Substitute a dual port T1/E1 interface card for the T1 interface,
and configure it for T1 operations.
Figure 5-10: The Single Port T1/E1 interface card (top)
Figure 5-11: The Dual Port T1/E1 interface card (bottom)
NOTE: T1 operations are indicated when the port LED labelled T1-E1 is green. E1
operations are indicated when the
T1-E1 LED is yellow . To interpret the other
status LEDs, refer to “Interface Card Status LEDs” on page 5-23.
Memotec Inc.5-19
SDM-9220/9230 Hardware Installation Guide
T1/E1 Interface Cards at 75 Ohms
Ordering part numbers:
161-1032-001 (single port interface card) or
161-1032-002 (dual port interface card) with
AG2CA0001 (RJ-48 to dual BNC cable)
•Supports digital voice/data at 75 Ohms
•Provides a 2.048 Mbps channelized digital connection with up to 32 timeslots
•Single port interface with one RJ-48 female connector
•Dual port interface with two RJ-48 female connectors
•RJ-48 to E1-75 dual BNC adaptor cable provides an E1-75 connection
CAUTION:: To prevent electromagnetic interference, you must also
strap 2 jumpers for each port that will be used as an E1-75 connection.
For details and installation procedure, refer to “E1-75 Jumpers” on
page 4-14.
•G.704 framing and HDB3 line coding
•Maximum 3 interface cards per unit, providing a maximum of 120 voice channels or 124 data channels
Requires a DSP-160 or HD DSP module for voice calls (see “Installing or
Upgrading the DSP Module” on page 4-5). The HD DSP is required for GSM
support.
•Interoperability with other channelized digital interface cards:
- Can be installed and operated on a unit that has one or more single/dual port
T1/E1, ISDN-BRI S/T , or legacy E1 interface cards installed in the other slots.
- Cannot be installed on a unit that has one or more legacy T1 interface cards installed in the other slots.
Workaround: Substitute a dual port T1/E1 interface card for the T1 interface,
and configure it for T1 operations.
•E1 operations are indicated when the
T1-E1 LED is yellow (see Figure 5-11). To
interpret the other status LEDs, see “Interface Card Status LEDs” on page 5-23.
NOTE: You must install a ferrite on each coaxial cable connected to an RJ48 to
BNC cable associated with a T1/E1 interface card on an SDM-9220 UAC,
SDM-9220 DC, SDM-9230 UAC or SDM-9230 DC.
These ferrites are
not provided with the product package. For instructions,
turn to “Installing the Ferrites (EMI Filters)” on page 4-26.
5-20Memotec Inc.
Product Description
ISDN-BRI S/T Interface Card
Ordering part number: 161-1033-000
•Supports digital voice and data at 128 Kbps using ISDN-BRI (ETSI, North
America and Japan), QSIG, transparent and customized signalling
Requires a DSP-160 or HD DSP module for voice calls (see “Installing or
Upgrading the DSP Module” on page 4-5). The HD DSP is required for GSM
support.
•Dual S/T Basic Rate Interface for connection of 2 separate ISDN lines
•Each ISDN line configurable as NT (Network Termination) or TE (Terminal
Equipment) through hardware strapping at the electrical level with one jumper
per port for termination, and soft strapping for the upper layer protocols.
•Provides software configurable Phantom power
•2 RJ-48 female connectors
•2 B-(bearer) channels at 64 Kbps and one D-channel at 16 Kbps on each physical
port
•Maximum 3 interface cards per unit, providing a maximum of 6 ports and 12 Bchannels for voice or data.
Figure 5-12: The ISDN-BRI S/T interface card
To interpret the status LEDs on this interface card, refer to “Interface Card Status LEDs”
on page 5-23.
NOTE: You must install a ferrite on each cable connected to an ISDN-BRI S/T
port on an SDM-9220 UAC or SDM-9230 UAC installed in the European
Union or Russia. These ferrites are
not provided with the product package.
For instructions, turn to “Installing the Ferrites (EMI Filters)” on page 4-26.
Memotec Inc.5-21
SDM-9220/9230 Hardware Installation Guide
5.9.3Dual Serial Port (WAN) Interface
Ordering part number: 161-1035-000
The dual serial port interface card (also referred to as the Dual SCC interface card)
provides the capacity to increase the number of serial ports on the SDM-9220/9230
according to data traffic needs. Only one slot on the SDM-9220 or SDM-9230 can be
loaded with a dual serial port interface card.
This interface card has the following characteristics:
•2 universal serial ports per interface card, supporting V.35/V.11, TIA-232 (V.24),
X.21, X.21 CE, TIA-449 (V.36) and TIA-530 interfaces
•HD-26 female connectors that provide auto-detection of interface and gender
according to the type of HD-26 custom cable that is installed. For details, refer to
“Custom Serial Cable Specifications” on page 6-6.
•Each port permits connection of a WAN/user line for data traffic
•Protocols supported:
DDCMP, T-ASYNC, R-ASYNC, BSC, COP, PASSTHRU, synchronous and asyn-
chronous
PPP, X25 and SP (available with SkyPerformer license only)
P-SDLC, S-SDLC, HDLC, PVCR, FR-NET, FR-USER,
•Throughput speeds: 8 to 2048 Kbps, on both ports of the interface card
NOTE: A T1 or E1 interface card on an SDM-9220/9230 in ATM mode (license
required) does not use the same timeslots for data. The ATM option provides a
global parameter Number of data channels reserved, which defines the total
number of timeslots available for data transfer.
- The value of this parameter should be set according to the maximum throughput speed required
- Divide this speed by the speed of one timeslot (64 Kbps) to determine how
many data channels should be reserved. Consult the NetPerformer Reference
Guides
for details.
5-22Memotec Inc.
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