STS11/STS11L Solid-State Transf er Switch Revision 0
Table of Contents MN-STS11-11
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indicates a hazardous situation that, if not avoided, may result in
may also be used to indicate other unsafe
indicates information critical for proper equipment function,
About this Manual
This manual provides installation and operation information for the Comtech EF Data Radyne
STS11/STS11L Solid-State Transfer Switch. This document is intended for persons responsible
for the operation and maintenance of the unit.
PREFACE
Conventions and Referenc es
Cautions and Warnings
WARNING indicates a potentially hazardous situation that, if not avoided, could
result in death or serious injury.
CAUTION
minor or moderate injury. CAUTION
practices or risks of property damage.
IMPOR TANT
or a s tateme nt that is as soc ia ted with the tas k being performed.
or
NOTE
Trademarks
Product names mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are hereby acknowledged.
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Recommended Standard Designations
Recommended Standard (RS) Designations have been superseded by the new designation of the
Electronic Industries Association (EIA). References to the old designations are shown only when
depicting actual text display ed on th e sc re en o f the u n i t (RS -232, RS-485, etc.) . A ll o ther r ef er ences
in the manual will be shown with the EIA designations.
Installation
The installation and connection to the line supply must be made in compliance to local or national
wiring codes and regulations.
The unit is designed for connection to a power system that has separate ground, line and neutral
conductors. The equipment is not designed for connection to power system that has no direct
connection to ground.
International Symbols
Symbol Definition Symbol Definition
~
Alternating Current
Fuse
Telecommunications Terminal Equipment Di rective
In accordance with the Telecommunications Terminal Equipment Directive 91/263/EEC, this
equipment should not be directly connected to the Public Telecommunications Network.
RoHS Compliancy
This unit satisfies (with exemptions) the requirements specified in the European Union Directive on
the Restriction of Hazardous Substances, Directive 2002/95/EC, (EU RoHS).
Protective Earth
Chassis Ground
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Warranty Policy
Comtech EF Data products are warranted against defects in material and workmanship
for a specific period from the date of shipment, and this period varies by product. In
most cases, the warranty period is two years. During the warranty period, Comtech EF
Data will, at its option, repair or replace products that prove to be defective. Repairs are
warranted for the remainder of the original warranty or a 90 day extended warranty,
whichever is longer. Contact Comtech EF Data for the warranty period specific to the
product purchased.
For equipment under warranty, the owner is responsible for freight to Comtech EF Data
and all related customs, taxes, tariffs, insurance, etc. Comtech EF Data is responsible for
the freight charges only for return of the equipment from the factory to the owner.
Comtech EF Data will return the equipment by the same method (i.e., Air, Express,
Surface) as the equipment was sent to Comtech EF Data.
All equipment returned for warranty repair must have a valid RMA number issued prior
to return and be marked clearly on the return packaging. Comtech EF Data strongly
recommends all equipment be returned in its original packaging.
Comtech EF Data Corporation’s obligations under this warranty are limited to repair or
replacement of failed parts, and the return shipment to the buyer of the repaired or
replaced parts.
Limitations of Warranty
The warranty does not apply to any part of a product that has been installed, altered,
repaired, or misused in any way that, in the opinion of Comtech EF Data Corporation,
would affect the reliability or detracts from the performance of any part of the product, or
is damaged as the result of use in a way or with equipment that had not been previously
approved by Comtech EF Data Corporation.
The warranty does not apply to any product or parts thereof where the serial number or the
serial number of any of its part s has been altered, deface d, or rem oved.
The warranty does not cover damage or loss in curred in t ranspor tation of the produ ct.
The warranty does not cover replacement or repair necessitated by loss or damage from
any cause beyond the control of Comtech EF Data Corporation, such as lightning or other
natural and weather related events or wartime environments.
The warranty does not cover any labor involved in the removal and or reinstallation of
warranted equipment or parts on site, or any labor required to diagnose the necessity for
repair or replacement.
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The warranty excludes any responsibility by Comtech EF Data Corporation for incidental or
consequential damages arising from the use of the equipment or products, or for any inability
to use them either separate from or in combinat ion with any other equipm ent or produc ts.
A fixed charge established for each product will be imposed for all equipment returned
for warranty repair where Comtech EF Data Corporation cannot identify the cause of the
reported failure.
Exclusive Remedies
Comtech EF Data Corporation’s warranty, as stated is in lieu of all other warranties,
expressed, implied, or statutory, including those of merchantability and fitness for a
particular purpose. The buyer shall pass on to any purchaser, lessee, or other user of
Comtech EF Data Corporation’s products, the aforementioned warranty, and shall
indemnify and hold harmless Comtech EF Data Corporation from any claims or liability
of such purchaser, lessee, or user based upon allegations that the buyer, its agents, or
employees have made additional warranties or representations as to product preference or
use.
The remedies provided herein are the buyer’s sole and exclusive remedies. Comtech EF
Data shall not be liable for any direct, indirect, special, incidental, or consequential
damages, whether based on contract, tort, or any other legal theory.
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Customer Support
Contact the Comtech EF Data Customer Support Department for:
• Product support or training
• Reporting comments or suggestions concerning manuals
• Information on upgrading or returning a product
A Customer Support representative may be reached at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
480.333.2200 (Main Comtech EF Data number)
480.333.4357 (Customer Support Desk)
480.333.2161 FAX
To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or replacement:
• Contact the Comtech EF Data Cust omer Support Department. Be prepared to supply
the Customer Support representative with the model number, serial number, and a
description of the problem.
• Request a Return Material Aut horization (RMA) number fro m the Comtech EF Data
Customer Support representative.
• Pack the product in its original shipping carton/packaging to ensure that the product is
not damaged during shipping.
•Ship the product back to Comtech EF Data. (Shipping charges should be prepaid.)
Online Customer Support
An RMA number request can be requested electronically by contacting the Customer Support
Department through the online support page at
• Click on “Return Material Authorization” for detailed instructions on our return
procedures.
• Click on the “RMA Request Form” hyperlink, then fill out the form completely before
sending.
• Send e-mailto the Custom er S uppor t De par tme nt at service@comtechefdata.com.
For information regarding this product’s warranty policy, refer to the
www.comtechefdata.com/support.asp:
Warranty Policy, p. xxiii.
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