Compuprint PageMaster 280 User Manual

Mar 01
Compuprint PageMaster 280 User Guide
Mar 01
ii Compuprint PageMaster 280 User Guide
Trademarks
Proprietary Statement
The digitally encoded software included with your PageMaster 280 is Copyrighted © 2001 by Compuprint. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of Compuprint.
Copyright Notice
This manual is Copyrighted © 2001 by Compuprint. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of Compuprint.
The specifications of your printer and the content of this publication are subject to change without prior notice. Every attempt has been made to verify the accuracy of the content herein.
Internet
You can access the Compuprint server via any one of the many world-wide web browsers available to Internet users.TheCompuprinthomepageishttp://www.compuprint.net.
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Compuprint PageMaster 280 User Guide iii
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Mar 01
Contents
Contents v
Preface
1
About this Manual 2
Scope 2 Overview 2 Printer Orientation 3 Conventions 3
About the Printer 4
Features 4 Available Configurations 5
Chapter 1 Getting Started 1-1
About this Chapter 1-2
Package Contents 1-2
CD-ROM Contents 1-2
Printer Location Requirements 1-3
Printer Weight and Dimensions 1-3 Space Requirements 1-3
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Environment Requirements 1-4 Electrical Requirements 1-5
Parts of the Printer 1-5
Optional Printer Accessories 1-8
Paper Path 1-9
Chapter 2 Using the Printer 2-1
Connecting the Printer to the AC Outlet 2-2
Tur ni ng Po we r O n a nd Of f 2- 3
Connecting the Printer to the Host Computer 2-4
Parallel Port 2-4 USB Port 2-5
Selecting Print Media 2-8
Paper and Print Media To Avoid 2-8 Correct Paper Storage 2-9 Print Media Capacities 2-9 Print Media Weight, Type, and Size 2-10
Loading Print Media 2-11
Loading the Main Tray 2-11 Loading the Front Tray 2-14
Output Options for Oversize Print Media 2-21
Chapter 3 Understanding and Navigating the Control
Panel Menus 3-1
Control Panel Features 3-2
LCD Display 3-2 LED Indicators 3-3 Pushbuttons 3-3
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Compuprint PageMaster 280 User Guide vii
Navigating the Control Panel Menus 3-4
Menu Structure 3-6
Paper Menu 3-6
Interface Menu 3-8
PS Menu 3-9
PCL Menu 3-9
System Menu 3-11
Quality Menu 3-12
Functions Menu 3-13
Status Menu 3-14
Chapter 4 Maintaining the Printer 4-1
Upgrading Printer Firmware 4-2
Upgrading Firmware Using the Parallel Interface 4-2 UpgradingFirmwareUsingtheNetworkInterface4-2
Replacing Printer Components 4-3
Replacing the Toner Cartridge 4-3 Replacing the Fuser 4-7 Replacing the Transfer Roll 4-10
Cleaning the Printer 4-14
Cleaning the Exterior 4-14 Cleaning the Interior 4-15 Cleaning Feed Rolls 4-19
Moving the Printer 4-26
Moving the Printer a Short Distance 4-26 Moving the Printer a Long Distance 4-26
Storing the Printer for Long Periods of Time 4-27
Chapter 5 Troubleshooting 5-1
Installation Problems 5-2
Inoperative Printer 5-3 No Ready Message 5-3 Noise, Smoke, or Smell 5-3
Paper Jams 5-4
Clearing an E1, E2-1 or E2-2 Paper Jam 5-6 Clearing an E3 or E4 Jam 5-14 Clearing an E0 Jam 5-23
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Clearing an E7 Jam 5-24 Clearing an E8 Jam 5-26
Print Image Quality Problems 5-27
Image is extremely faint and/or image contains blank areas 5-28 Entire Page is Blank 5-28 Image is extremely dark and/or white areas are not clean 5-29 Entire page is black 5-30 Black lines on the page 5-31 Ghostimagesonthepage5-31 Black Spots on the Page 5-32 Back of the Printed Page is Dirty 5-32 Finished Print is Damaged 5-33 Finished Image Rubs Off of the Page 5-34 Other Print Image Quality Problems 5-34
Miscellaneous Problems 5-35
Printer is Inoperative 5-35 Printer Operates Erratically 5-36 Printer Makes Unusual Noises 5-37 Room Lights Dim or Flicker When Printer Starts 5-38 Printer Interferes with Nearby Radio or Television Reception 5-38
Warning Messages and Error Messages 5-39
Warning Messages 5-40 Error Messages 5-41
Chapter 6 Using the Duplexer 6-1
About the Duplexer 6-2
Major Components of the Duplexer 6-2
Installing the Duplexer 6-2
Testing the Duplexer 6-5
Solving Duplexer Problems 6-6
Interpreting Duplexer Error Codes 6-6 Installation Problems 6-6 Clearing Duplex Paper Jams 6-7 Correcting Miscellaneous Duplexer Problems 6-8
Removing the Duplexer 6-11
Chapter 7 Using the 500 Sheet Feeder 7-1
About the 500 Sheet Feeder 7-2
Major Components of the 500 Sheet Feeder 7-2
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Compuprint PageMaster 280 User Guide ix
Installing the 500 Sheet Paper Feeders 7-3
Installing One Paper Feeder 7-3 Installing Two Paper Feeders 7-6
Testing the 500 Sheet Feeder 7-10
Selecting Print Media 7-10
Paper and Print Media To Avoid 7-10 Correct Paper Storage 7-11 Print Media Weight, Type, and Size 7-12
Loading Print Media 7-13
Loading the A4/Letter or A3/Ledger Paper Tray 7-13
Solving 500 Sheet Feeder Problems 7-16
Interpreting Paper Feeder Error Messages 7-17 Installation Problems 7-17 Clearing an E1, E2-1 or E2-2 Paper Jam 7-18 Correcting Miscellaneous Paper Feeder Problems 7-23
Maintaining the 500 Sheet Feeder 7-25
Cleaning Feed Rolls 7-25
Moving the 500 Sheet Feeder 7-28
Moving the Printer and 500 Sheet Feeder a Short Distance 7-28 Moving the Printer and 500 Sheet Feeder a Long Distance 7-28
Chapter 8 Using the High Capacity Feeder 8-1
About the High Capacity Feeder 8-2
Major Components of the High Capacity Feeder 8-3
Installing the High Capacity Feeder 8-3
Installing the High Capacity Feeder with a Paper Feeder 8-3 Installing Only the High Capacity Feeder 8-7
Testing the High Capacity Feeder 8-10
Selecting Print Media 8-10
Paper and Print Media To Avoid 8-10 Correct Paper Storage 8-11 Print Media Weight, Type, and Size 8-11
Loading Paper into the High Capacity Feeder 8-11
Solving High Capacity Feeder Problems 8-13
Interpreting High Capacity Feeder Error Messages 8-14 Installation Problems 8-15 Clearing a High Capacity Feeder Paper Jam 8-15 Correcting Miscellaneous High Capacity Feeder Problems 8-17
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Maintaining the High Capacity Feeder 8-19
Cleaning the Interior of the High Capacity Feeder 8-19 Cleaning the Exterior of the High Capacity Feeder 8-19 Cleaning Feed Rolls 8-20
Moving the High Capacity Feeder 8-21
Moving the High Capacity Feeder a Short Distance 8-21 Moving the High Capacity Feeder a Long Distance 8-21
Chapter 9 Using the Offset Output Tray 9-1
About the Offset Output Tray 9-2
Major Components of the Offset Output Tray 9-3
Installing the Offset Output Tray 9-3
Testing the Offset Output Tray 9-8
Solving Offset Output Tray Problems 9-9
Interpreting Offset Output Tray Error Messages 9-9 Installation Problems 9-9 Clearing an Offset Output Tray Paper Jam 9-10 Correcting Miscellaneous Offset Output Tray Problems 9-11
Maintaining the Offset Output Tray 9-14
Cleaning the Exterior of the Offset Output Tray 9-14
Moving the Offset Output Tray 9-14
Moving the Offset Output Tray a Short Distance 9-14 Moving the Offset Output Tray a Long Distance 9-14
Appendix A Safety Notes and Regulatory Compliance A-1
Safety Notes A-2
Regulatory Compliance A-2
Safety Compliance A-2 EMC Compliance A-3
Mar 01
Preface
In this Chapter . . .
“Welcome” on page 2
“About this Manual” on page 2
“Ab ou t t he Pr in t er ” o n p ag e 4
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2 Compuprint PageMaster 280 User Guide
About this Manual
Welcome
Thank you for selecting the Compuprint PageMaster 280 laser printer. This User Guide contains important information about the operation and care of your printer. Please read this manual in its entirety and keep it at hand for later reference.
About this Manual
Scope
This User Guide contains all of the information necessary to operate and care for your printer and accessories. It is intended to be used with the pictorial unpacking instructions and the Installation Guide, both included in the printer packaging. If you have not already unpacked and installed the printer, please refer to these documents. This guide does not contain instructions for unpacking and installing the printer.
Overview
This manual contains ten chapters and one appendix:
Preface
The Preface contains information about this guide and about the features and aavailable configura­tions of the printer.
Chapter 1: Getting Started
This chapter reviews the contents of the printer packaging, explains the parts of the printer, and describes the space and environment requirements of the printer.
Chapter 2: Using the Printer
This chapter provides information concerning the daily use of the printer, including procedures for connecting the printer and loading print media, and guidelines for selecting print media.
Chapter 3: Understanding and Navigating the Control Panel
This chapter explains the control panel and its functions, and also demonstrates how to navigate throughout the various menus and submenus that allow you to view and change the printer set­tings.
Chapter 4: Maintaining the Printer
This chapter provides information about maintaining your printer. Although the printer requires very little maintenance, with normal daily use you will need to perform some routine maintenance procedures, including replacing consumable items and cleaning the printer. This chapter also con­tains information about moving and storing the printer.
Chapter 5: Troubleshooting
This chapter describes the problems that you may encounter when using your printer, and provides procedures for resolving the problems. This chapter also lists the warning and error messages that appear on the control panel display.
Chapter 6: Using the Duplexer
This chapter provides all of the information necessary to install, use, and maintain the duplexer.
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Compuprint PageMaster 280 User Guide 3
About this Manual
Chapter 7: Using the 500-Sheet Feeder
This chapter provides all of the information necessary to install, use, and maintain the 500-sheet paper feeder option, including procedures for cleaning the feeder and removing paper jams.
Chapter 8: Using the High Capacity Feeder
This chapter provides all of the information necessary to install, use, and maintain the high capacity feeder, including procedures for cleaning the feeder and removing paper jams.
Chapter 9: Using the Offset Output Tray
This chapter provides all of the information necessary to install, use, and maintain the offset output tray, including procedures for cleaning and removing paper jams.
Appendix A: Safety Notes and Regulatory Compliances]
This appendix describes cautions to take when installing, transporting, or operating the printer, and also includes the applicable regulatory compliances.
Printer Orientation
Throughout this guide, the four sides of the printer are referred to as front, rear, right, and left. The front of the printer is the side near the control panel, and the rear of the printer is opposite the front. The left and right sides of the printer are defined as the sides to the left and right, respectively, of a person who is facing the front of the printer.
Conventions
This following conventions are used throughout this manual to emphasize certain procedures or information:
NOTE: A note is a tip or extra information that may be helpful in installing or using the printer.
CAUTION: A caution message provides information that may help you avoid equipment damage, process failure, or inconvenience. Read all caution messages carefully. Compu­print will not be responsible for damage that results from improper use of the printer.
WARNING! A warning message indicates the possibility of personal injury if a specific proce­dure is not performed exactly as described in the guide. Pay close attention to these sec­tions and read them fully to prevent possible injury. Compuprint will not be responsible for damage that results from improper use of the printer.
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4 Compuprint PageMaster 280 User Guide
About the Printer
About the Printer
The Compuprint PageMaster 280 laserprinter uses a data modulated laser beam and conventional dry-ink xerographic processes to produce images up to 1200dpi resolution at a paper output speed of 28 pages per minute. The printer can accommodate both plain paper and other print media, and feeds paper from either a main 500-sheet paper tray or from the front tray, which is designed to feed special print media such as labels and transparencies.
There are four paper handling options available for the printer, including a Duplexer for two-sided printing, a 500-Sheet Feeder for additional paper capacity or variety, a High Capacity Feeder for even greater paper feeding options, and an Offset Output Tray to hold and separate large print jobs. There are also four replaceable components: the Toner Cartridge, the Fuser, the Transfer Roller, and the High Capacity Feeder Feed Rolls.
Youmayconnecttheprintertoeitheralocalcomputeroracomputernetworksystem.Application and print driver software on the computer controls image generation and print processing. The computer sends the electronic image to the printer, where the printer turns the electronic image into a black and white printed image.
Features
Your laser printer has the following features:
Quality printing at a high speed
The printer has an output of 28 pages per minute with a resolution up to 1200 dpi.
Flexible use of paper sources and delivery methods
The base configuration of the printer includes one 500-sheet universal paper feeder and a front tray. You may also add the following options to the printer: additional 500-sheet Feed­ers, 2000-sheet High Capacity Feeder, Offset Output Tray, and Duplexer.
•Easyoperation
The easy-to-read control panel display clearly shows the status of printer operation. Control panel pushbuttons allow you to access and view printer menus, submenus, and status mes­sages.
Single-element toner cartridge
The integrated toner cartridge contains both the toner and the photosensitive drum in a sin­gle housing, making replacement easy and convenient.
Continuous printing of up to 3150 sheets
The printer can print up to 1000 sheets unattended when the offset output tray is installed, and can print up to 3150 sheets attended when the high capacity feeder and one 500-sheet paper feeder are installed.
Optional network-readiness
The network configuration of the printer includes an Ethernet Network Interface Card.
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Compuprint PageMaster 280 User Guide 5
About the Printer
Available Configurations
The PageMaster 280 is available in the following configurations:
Standard Configuration - PageMaster 280
•Memory:16MB
Resolutions: 300 x 300 dpi, 600 x 600 dpi, and 1200 x 1200 dpi
Paper Input: One 500-sheet A4/letter paper tray and one 150-sheet front tray for paper, transparencies, envelopes, and other non-standard print media
Paper Output: One 500-sheet face-down tray
Interfaces: IEEE 1284 Parallel and USB
Printer Languages: PCL5e, Adobe Postscript 3
Network Configuration - PageMaster 280N
•Memory:16MB
Resolutions: 300 x 300 dpi, 600 x 600 dpi, and 1200 x 1200 dpi
Paper Input: One 500-sheet A4/letter paper tray and one 150-sheet front tray for paper, transparencies, envelopes, and other non-standard paper sizes
Paper Output: One 500-sheet face-down tray
Interfaces: IEEE 1284 Parallel, USB, 10/100BaseT, 10Base2
Printer Languages: PCL5e, Adobe Postscript 3
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6 Compuprint PageMaster 280 User Guide
About the Printer
Mar 01
Chapter 1
Getting Started
In this Chapter . . .
“About this Chapter” on page 1-2
•“PackageContentsonpage1-2
“Printer Location Requirements” on page 1-3
“Parts of the Printer” on page 1-5
“Optional Printer Accessories” on page 1-8
•“PaperPathonpage1-9
Mar 01
Chapter 1
Getting Started
In this Chapter . . .
“About this Chapter” on page 1-2
“Package Contents” on page 1-2
“Printer Location Requirements” on page 1-3
“Parts of the Printer” on page 1-5
“Optional Printer Accessories” on page 1-8
“Paper Path” on page 1-9
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1-2 Compuprint PageMaster 280 User Guide
About this Chapter
About this Chapter
This chapter reviews the contents of the printer packaging, explains the parts of the printer, and describes the space and environment requirements of the printer.
Package Contents
The items shown in the following figure are included in the printer packaging. If any items are missing or damaged, contact your dealer.
NOTE: If you have not unpacked and installed your printer, please refer to the pictorial unpacking
instructions and the Installation Guide included in the printer packaging.
CD-ROM Contents
The two CD-ROMs provided with your printer include the following contents:
•ElectronicLibraryCD-ROM
The Electronic Library CD-ROM contains printer drivers, software, and documentation designed to help you fully utilize the printer, and also contains Adobe PostScript fonts that match those available on the printer.
Remote Control Software (RCS) CD-ROM
The RCS CD-ROM contains remote control software that enables your Network/System Administrator to manage all of your network printers from a single desktop.
SIB007F
SIB011F
SIB101F
A4/Letter 500-sheet Paper Tray
Printer main unit Toner Cartridge
Power Cord
Installation Guide
PageMaster 280 Electronic Library CD-ROM
Remote Control Software CD-ROM
1
6
10
11
12
13
7
8 9
2 3 4
5
1
2
3
2
3
4
1
GEG-99042
Unpacking Instructions
SIB008AF
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Compuprint PageMaster 280 User Guide 1-3
Printer Location Requirements
Printer Location Requirements
Printer Weight and Dimensions
This printer weighs approximately 55 lbs (25 kg) and should always be lifted by two people. The dimensions of the printer are listed below.
Printer Height: 15.6 in (395 mm)
Printer Width (left to right): 19.3 in (490 mm)
Printer Depth (front to back): 18.1 in (460 mm)
Space Requirements
A certain amount of space is required for proper operation of the printer and also for performing printer maintenance and replacing consumables. The following figures indicate the necessary clear­ances for each side of the printer.
Figure 1-1: Top view of the printer.
CAUTION: There is a ventilation opening on the left side of the printer. To avoid overheating and fire hazards, be sure to leave a clearance of at least 8 inches (200 mm) between this opening and the nearest wall or other surface.
4 inches (100 mm)
30 inches
(760 mm) 8inches (200 mm)
20 inches (500 mm)
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1-4 Compuprint PageMaster 280 User Guide
Printer Location Requirements
Figure 1-2: Side view of the printer.
Environment Requirements
Use the following guidelines to determine the best location for the printer:
20 inches (500 mm)
20 inches (500 mm)
30 inches (760 mm)
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Compuprint PageMaster 280 User Guide 1-5
Parts of the Printer
Electrical Requirements
For correct printer operation, install the printer in a location where the AC wall outlet meets the following electrical requirements.
PageMaster 280, 110V:
90~132 Volts AC grounded @ 50/60 Hz, 9AMPcurrentdraw
PageMaster 280, 220V:
198~264 Volts AC grounded @ 50/60 Hz 4AMPcurrentdraw
Parts of the Printer
The following figures indicate the names and functions of the main parts of the printer.
Figure 1-3: Front of the Printer.
CAUTION: Never plug a 110VAC printer into a 220VAC wall outlet or plug the printer into a wall outlet that does not meet the current draw requirement of the printer. Consult an elec­trician if you are uncertain about the voltage rating of an AC wall outlet
500-sheet universal paper tray
Holds paper up to Letter or A4 size.
Paper amount indicator
Indicates the approximate remaining amount of paper.
Power switch
Turns the printer on and off.
Control panel
Provides access to all controls required to operate the printer.
Front paper tray
Provides an alternate method of feeding paper to the printer. Accommodates various print media including envelopes, transparencies, and labels.
Extension tray
Holds large paper output.
Paper exit slot
Releases printed sheets from the inside of the printer.
Paper feeder
Holds the paper tray.
Paper output tray
Holds printed sheets.
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1-6 Compuprint PageMaster 280 User Guide
Parts of the Printer
Figure 1-4: Rear of the Printer.
Figure 1-5: Internal Parts of the Printer.
SIB013F
To p co ve r
Provides access to the inside of the printer; allows you to replace the To n er C a r t ri d g e or remove jammed paper.
Ventilation slot
Releases hot air produced inside the printer to prevent overheating.
Power cord connector
Provides point of connection for power cord.
Rear cover
Provides access to the rear of the printer; allows you to remove jammed paper.
Offset output tray cover
Covers the components used when the optional offset output tray is installed. Remove when installing the offset output tray.
Fuser
Fixes toner onto the paper.
Rear cover
CAUTION: The fuser becomes very hot while the printer is operating. If you need to remove the drum cartridge to remove a paper jam, turn the power off and wait at least 10 minutes before removing the drum cartridge and touching the fuser.
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Compuprint PageMaster 280 User Guide 1-7
Parts of the Printer
Figure 1-6: Control Panel.
LCD Display
Shows error messages and other status messages; also displays menus, submenus, and settings.
LED Indicators
Show printer status.
Pushbuttons
Allow you to navigate through menus, place a printer offline, or cancel a print job.
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1-8 Compuprint PageMaster 280 User Guide
Optional Printer Accessories
Optional Printer Accessories
The following figure shows all of the available accessories as installed on the printer:
Figure 1-7: Optional Accessories.
SIB094XB
Offset Output Tray
Holds and separates large print jobs using an offset.
Duplexer
Enables two-sided printing.
High Capacity Feeder (HCF)
Holds up to 2000 sheets A4 or Letter paper. The printer can accommodate one 500-sheet feeder when the HCF is installed.
500-Sheet Feeder
Provides extra paper capacity and oversize paper feeding capabil­ity. The printer can accommodate two additional 500-sheet feeders if the optional HCF is not installed.
SIB008AF
A4/letter 500-sheet paper tray
Holds paper of various sizes, up to A4 or letter.
A3 paper tray
Holds paper of various sizes, up to A3.
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Compuprint PageMaster 280 User Guide 1-9
Paper Path
Paper Path
The following figure shows the path that paper travels through the printer:
1. The paper is initially fed from the front paper tray or one of the other paper trays.
2. The image is transferred from the photosensitive drum onto the paper.
3. The fuser fixes the toner permanently on the paper.
4. After passing through the duplex printing unit, the paper is fed once more through steps (2)
and (3).
5. The paper emerges onto the output tray, or the offset output tray if installed.
Figure 1-8: Paper Path.
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SIB016F
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1-10 Compuprint PageMaster 280 User Guide
Paper Path
Mar 01
Chapter 2
Using the Printer
In this Chapter . . .
“About this Chapter” on page 2-2
“Connecting the Printer to the AC Outlet” on page 2-2
“Turning Power On and Off” on page 2-3
“Connecting the Printer to the Host Computer” on page 2-4
“Selecting Print Media” on page 2-8
“Loading Print Media” on page 2-11
“Output Options for Oversize Print Media” on page 2-21
Mar 01
2-2 Compuprint PageMaster 280 User Guide
Connecting the Printer to the AC Outlet
About this Chapter
This chapter provides information concerning the daily use of the printer, including procedures for connecting the printer and loading print media, and guidelines for selecting print media.
Connecting the Printer to the AC Outlet
1. Insert the power cord into the AC connector on the rear of the printer.
2. Verify that the power switch of the printer is in the [O] (off) position, then insert the plug of
the power cord into the AC outlet.
SIB048F
1
2
WARNING: Never touch the power cord or plug with wet hands, to prevent the risk of elec­tric shock. When disconnecting, always grasp the plug and do not pull on the cable. Dam­age to the cord can lead to fire and electric shock.
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Compuprint PageMaster 280 User Guide 2-3
Turn i ng P ow e r On an d Of f
Turning Power On and Off
Use the following procedure to turn the printer on:
1. Turn the printer on by pressing [ I ] on the power switch on the right side of the printer.
The status message “Loading” appears on the display. This message indicates that the printer is warming up and is not ready to print. After about 60 seconds, the status message changes to “Ready”, indicating that the printer is ready to print.
NOTE: If an error message appears on the display after you turn the printer on, refer to “Warning
Messages and Error Messages” on page 5-39.
Use the following procedure to turn the printer off:
1. Turn the printer off by pressing the [ O ] on the power switch on the right side of the printer.
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