Compuprint 9060LA User Manual
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001
SSaaffeettyy IInnffoorrmmaattiioonn
A. Never remove any printer cover except to install a printer accessory and as expressly
described in this manual.
B. Please store the printer covers in a safe place. The covers must be reinstalled if you decide to
remove any printer accessory.
The following areas of the printer should be covered for safety reasons:
Pull Tractor Mechanism Covers
Large R ear C over
The above openings must always be protected with their cover when the corresponding option is
not installed. Do not touch inside the opening and do not insert any object into these openings or
into the gears.
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TTaabbllee ooff CCoonntteenntts
Safety Information .............................................................................. ii
Table of Contents.............................................................................. iii
Getting to Know Your Printer..............................................................1
Printer Features............................................................................................1
Unpacking Your Printer...............................................................................2
Printer Parts..................................................................................................3
Front View................................................................................................3
Rear View..................................................................................................4
Setting Up Your Printer.......................................................................5
Choosing a Suita ble Loca tion.......................................................................5
Printer Assembly..........................................................................................6
Removal of the Ship ment Locks.............................................................6
Ribbon Cartridg e Inst all ati on.................................................................7
Host Computer Connection........................................................................13
Software Driver Selecti on..........................................................................15
Power Connection.......................................................................................16
Selecting the Displa y Lang uage................................................................18
Operator Panel Presentation.............................................................19
The Display..................................................................................................20
LCD Display Mes sages..........................................................................23
The Indicators..............................................................................................26
The State Indicators..............................................................................27
The Paper Path Indicat ors....................................................................28
The Buttons.................................................................................................29
Paper Handling..................................................................................38
Paper Paths.................................................................................................38
How to Select a Paper Path.......................................................................39
Using Set-Up Mode................................................................................39
Using the Operator Panel.....................................................................40
Paper Specificati ons....................................................................................41
Fanfold Paper.........................................................................................41
Print Area...............................................................................................42
Paper Thickness.....................................................................................44
Fanfold Paper Loadi ng...............................................................................45
Loading Paper Using t he Front1 Tra ctor............................................45
Parking the Paper.......................................................................................50
Resetting Paper Positi on.......................................................................51
Printing on Adhesive Lab els......................................................................52
Moving the Paper...................................................................................53
Advancing the Pap er for Teari ng-of f....................................................54
Operating your Printer.......................................................................56
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Using Macros.............................................................................................. 56
About Macros.........................................................................................56
Switching between Ma cros................................................................... 57
Selecting Print Features............................................................................58
Selecting the Font..................................................................................59
Selecting the Pitch.................................................................................60
Holding a Print Task..................................................................................61
Reducing the Print Noise Lev el................................................................61
Recovering from a Fault Sta te..................................................................62
Recovering from a Paper out Fault......................................................62
Recovering from other Faults...............................................................62
Printing............................................................................................... 63
Print Area Definiti on..................................................................................63
Print Area Definition.............................................................................64
Printing on Multipa rt Form......................................................................66
Adapting to Pap er Thickness...............................................................66
Hints on Printer Settings for Pap er Thickness..................................67
Managing Blan k Pages.............................................................................. 68
Printing on Pre-printed Forms ..................................................................68
Adjusting the Top of Form from th e Opera tor Pa nel.........................69
Configuring Your Printer...................................................................70
What is Configuration?..............................................................................70
The Configuration Structure.....................................................................71
Display Graphi c Conventi ons...............................................................72
The Different Types of Sel ectabl e Va lues...........................................72
Configuration Quick Ref erence............................................................ 73
How to configure your Printer...................................................................83
Reaching, Selecting, Saving a Confi gurati on Valu e...........................83
Printing the Printer Config uration......................................................86
Tips for Configuring..............................................................................86
How to manage your Configurati on......................................................... 88
Saving a Configurat ion.........................................................................88
Restoring a Macro..................................................................................89
Restoring all Macros..............................................................................89
Recalling the Factory Configuration....................................................89
Setting the Printer Inst all ation.................................................................90
LCD Language.......................................................................................90
Error Buzzer...........................................................................................90
Ribbon Type...........................................................................................91
Paper Path at Power-On.......................................................................91
Tractor Jam Sensor............................................................................... 91
Setting the Communication I nterfa ce.......................................................92
Interface Type.........................................................................................92
Interface Time-out.................................................................................92
Input Buffer Si ze....................................................................................93
Setting the Parallel I nterfa ce................................................................93
Setting the Serial In terfa ce...................................................................95
Setting the User Access Au thoriz ati on................................................98
Customizing Macros..........................................................................99
How to Customize a Ma cro........................................................................99
Selecting the Protocol.................................................................................99
Setting the Publishing S tyle....................................................................101
Font .......................................................................................................101
Quality Level........................................................................................101
Vertical Pitch........................................................................................102
Setting the Page Layout...........................................................................103
Form Length.........................................................................................103
Left Margin...........................................................................................104
Form Width..........................................................................................104
Top Margin...........................................................................................104
Bottom Margin.....................................................................................105
Top of Form...........................................................................................105
Selecting the Paper Path..........................................................................105
Setting the Printing Mod es......................................................................106
Print Direction......................................................................................106
Line Mode.............................................................................................107
Blank Pages..........................................................................................107
Print Impact.........................................................................................108
Print Gap..............................................................................................109
Automatic Gap Of fset..........................................................................110
Perforation Anti-jam............................................................................111
Setting the Tear/View M ode...............................................................111
Paper Movements According t o Tear/Vi ew Mod e.............................113
Paper Position Definiti on....................................................................116
Setting the DEC Mod e..............................................................................118
Horizontal Pitch...................................................................................118
G0 Character Set..................................................................................119
User Preference Character Set...........................................................120
Printer ID..............................................................................................121
Wrap or Truncate.................................................................................121
Disconnection on EOT.........................................................................122
Initial Report........................................................................................122
Automatic ANSWERBACK ................................................................123
ANSWERBACK on ENQ ....................................................................123
Configuring the IBM Mode......................................................................124
Horizontal Pitch...................................................................................124
IBM Character Set..............................................................................124
Code Page.............................................................................................125
IBM Double Height.............................................................................126
IBM AGM.............................................................................................126
Horizontal Pitch on COMPR ESS.......................................................126
Slashed Zero.........................................................................................127
Setting the EPSON Mod e...................................................................127
Horizontal Pitch...................................................................................127
National Character S et....................................................................... 128
Code Page.............................................................................................129
EPSON Character Set........................................................................130
Slashed Zero.........................................................................................130
Testing Your Printer ........................................................................131
Hex-Dump Printing..................................................................................133
Adjusting Your Printer....................................................................134
How to Adjust your Printer.....................................................................134
Adjusting the Bid irecti onal A lignment..................................................135
Adjusting the Positi on of th e First Pri ntab le Line................................136
Adjusting the Tear- off Pos ition...............................................................137
Printer Maintenance and Troubleshooting....................................138
Cleaning the Printer.................................................................................138
Replacing the Ri bbon C artri dge..............................................................139
Troubleshooting........................................................................................141
Options.............................................................................................149
The Front2 Push Tractor......................................................................... 149
Installing/Removing the Front2 Push Tractor.................................149
Loading Paper Using t he Front2 Tra ctor Op tion.............................152
The Rear Pull Tractor..............................................................................159
Installing the Rear Pull Tractor.........................................................159
Automatic Sheet Feeder ( ASF )............................................................... 164
Pedestals....................................................................................................165
Printer Specifications......................................................................166
Compliance Statements..................................................................172
FCC Compliance Sta tement ( USA )........................................................172
Compliance Statement ( Ca nad a)............................................................ 172
Compliance Statement ( Germa ny).........................................................172
Compliance Statement ( Europ e).............................................................173
Energy Star...............................................................................................173
International Compli ance........................................................................173
Trademark Acknowledgements
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GGeettttiinngg ttoo KKnnooww YYoouurr PPrriinntteerr
PPrriinntteerr FFeeaattuurreess
• 24 Needle Print Head
• 136 columns
• 9070-LA printer: Draft printing at 700 cps, LQ printing at 133 cps
9060-LA printer: Draft printing at 600 cps, LQ printing at 116 cps
• The supported emulations are: IBM Proprinter XL24E, EPSON ESC/P and DEC PPL2
• High Resolution Graphics Printing (360 x 360 dots per inch)
• Multiple copies (1 original and 7 copies)
• Automatic paper path selection
• Easy operability via operator panel menu and S/W commands
• Optional Automatic Sheet Feeder (120 sheets capability) which handles cut sheets,
multicopies and envelopes, accepts up to two additional paper bins and includes paper stacker
• Optional Color Mechanism
• Usage of all specific features by means of the Specific Software Driver which is applicable to
the most popular S/W Packages
• Plug & Play capability for Windows 95/98/2000®
• Bi-directional IEEE 1284 parallel interface and RS232-C/422-A serial interface
1
UUnnppaacckkiinngg YYoouurr PPrriinntteerr
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Together with the CD-ROM with this User Manual, the following items are included in the box:
Notify any damage to your supplier.
Power Cable
Serial Interface Adapter
Q uick Reference Guide
Ribbon Cartrid
Serial Interface Cable
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PPrriinntteerr PPaarrttss
Front View
Paper Knob
Operator Panel
Power Switch
Push Tracto rs Cover
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Rear View
Rear Tractor Cover
In te rface Co n n e c to r s
Re ar Paper Slot
Top Cover
Paper Knob
Large Rear Cover
Power Cable Connector
Rear Tractor Installation
Area C overs
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SSeettttiinngg UUpp YYoouurr PPrriinntteerr
CChhoooossiinngg aa SSuuiittaabbllee LLooccaattiioonn
Consider the following points when you
choose the location for your printer:
• The distance between the printer and
the host computer must not exceed the
length of the interface cable;
• The location must be sturdy,
horizontal and stable;
• Your printer must not be exposed to
direct sunlight, extreme heat, cold,
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dust or humidity (see "P
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• The power outlet compatible must be
with the plug of the printer's power
cord.
There must be sufficient clearances on
all sides for easy operation. The
required space is shown in the figure:
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80 cm
31.5 in.
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PPrriinntteerr AAsssseemmbbllyy
Removal of the Shipment Locks
Open all the printer covers and make sure that you remove the two shipment locks from the
printer.
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Ribbon Cartridge Installation
g
Two types of black ribbon cartridges are available for this printer, depending on whether the
color mechanism option is installed or not.
Make sure that you are using only CPG original consumables.
1. Make sure that the printer is turned off.
2. Find the ribbon cartridge among the accessories.
Ribbon guide
Ho lder for Color M ec hanism
Tension Knob
C a rtrid
e Pin
Long Life Black Ribbon Cartridge
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3. Open the top cover using the
small handles on either side of the
top cover.
4. Turn the printer on. The print
carriage prepares for ribbon
cartridge installation.
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5. Before installing the ribbon cartridge turn
the ribbon winding knob in the arrow
direction (located on the cartridge) to take up
slack in the ribbon.
Ribbon Winding Kn o b
To avoid damage to the ribbon, do not turn the winding knob in the wrong direction.
6. Align the cartridge pins with the locking grooves on the left and right cartridge supports.
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7. Slide and insert the ribbon guide between the print head and the ribbon guide mask holding it
perpendicular to the print head.
Make sure that the ribbon is inserted correctly between the print head and the print head mask.
2.
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8. Insert the white plastic holder onto the
color mechanism as shown in the
following figure.
9. Turn the ribbon winding knob in the
arrow direction (located on the
cartridge) to take up slack in the
ribbon.
Ribbon Guide
Ho lder for Color Me chanism
Color Me chanis m
Ribbon W inding Knob
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10. Push the cartridge down gently until it clips into place at the locking points on both sides.
11. Turn the ribbon winding knob again in the direction of the arrow to take up slack in the ribbon.
12. To ensure that the ribbon guide runs freely along the ribbon, manually move the print carriage
horizontally.
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If the used ribbon cartridge needs to be replaced, see "R
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in this manual.
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HHoosstt CCoommppuutteerr CCoonnnneeccttiioonn
This printer can be connected to the host computer via two available interfaces. The interface
connectors are located on the rear of the printer.
• A bidirectional IEEE1284 par allel interfac e
• A RS232C/422A serial interfac e
Before connecting the interface cable, make sure that the printer and t he host computer are
Insert the parallel interface cable into the parallel connec tor and fasten it by mean s of the c lips.
Insert the serial interface cable into the serial connector, and fasten it by means of the two screws
(use the screwdriver).
turned OFF .
Parallel Interface
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Serial Interface
The interface cable with a 6 pin DECconnect type connector can be connected to the serial
interface connector by means of the serial interface adapter you received together with the
printer.
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SSooffttwwaarree DDrriivveerr SSeelleeccttiioonn
SSooffttwwaarree DDrriivveerr SSeelleeccttiioonn
At this point it is necessary to configure your printer for your application package. The installation
procedures depend upon the host environment.
Follow the instructions in the readme file you find on the CD-ROM .
In a WINDOWS 95/98/2000/XP/NT4.0/Millennium® environment the printer supports the Plug &
Play feature.
The printer drivers of all Compuprint printers can be found at the Internet Address
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PPoowweerr CCoonnnneeccttiioonn
The power outlet must be compatible with the plug of the printer's power cord.
1. Make sure the power outlet is near the printer location and easily accessible.
2. Make sure that the power switch is in 0
position (OFF).
Always use a grounded outlet.
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3. Insert the power cable plug into the printer connector and the other power cable end into a
convenient outlet (the figure shows the European version).
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4. If you need to turn the printer on, press the
power switch in the I position (ON).
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SSeelleeccttiinngg tthhee DDiissppllaayy LLaanngguuaaggee
The display messages for this pri nter can be di splayed i n five different lang uages: Engli sh (Default),
French, German, Italian and Spanish. To select the language, that you prefer, pr oceed as follows:
1. Press the
The message "MACROS" appears on the display and the
Set-Up
button.
Set-Up
indicator blinks slowly.
2. Press the → button. The message "INSTALLATION" appears.
3. Press the ↓ button. The message "LANGUAGE" appears.
4. Press the ↓ button. The message "* English" appears. The * symbol indicates that English
is the current language for displaying the messages.
5. Select the language using the ← or the → buttons.
The different available languages appear on the display, each time you press one of these
buttons.
6. Once the desired language is displayed, confirm your choice by pressing the
Sel/Save
button.
The * symbol appears to confirm your choice.
7. Press the
button to exit Set-Up mode.
Exit
The message "Save config." appears, indicating that you are going to save your new
configuration.
• To permanently save your choice in the current M1 macro, press the
Sel/Save
button.
The new language selection will still be active at next power-on.
• To temporarily save your choice, press the
button.
Exit
The new language selection will be lost at next power-on. The previous language selection
will be active.
To cancel your modification and return to the previous configuration, press the
message "Restore Macro 1" appears. Press the
Sel/Save
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button.
→ button. The
OOppeerraattoorr PPaanneell PPrreesseennttaattiioonn
The operator panel enables you to perform many of the printer functions including paper path
selections, font selection and the printer setup.
)URQW
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Path Quiet
)DXOW
Macro
M1 M2 M3
LF
FF/Load
Font Pitch
5HDG\
Pause
M4
Sel/Save
6HW8S
Set-Up
([LW
Park
Print Top of Form
The operator panel consists of:
• A 16 character display (Liquid Crystal Display)
• Six function mode indicators
• Nine function keys
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y
TThhee DDiissppllaayy
The display reads different types of messag es according to the printer state and the operating
mode.
The Basic Screen
The basic screen is displayed in Normal mode. It is overwritten with interactive messages, which
are described in a section below.
The display is div ided in four parts:
Ready M1 - Aut
Printer state
Lock s
Printer State Message Meaning
Ready
Busy
Pause
Quiet
Note: The
The printer is in Ready state.
The printer is in Busy state.
The printer is in Pause state.
The printer is in Quiet state.
Quiet
mbol
Macro
Protocol
message overwrites the other printer state messages.
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Lock Symbol Meaning
The use of a specific font or a specific horizontal pitch is forced (see "
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Macro Message Meaning
M1
M2
M3
M4
The Macro 1 is selected.
The Macro 2 is selected.
The Macro 3 is selected.
The Macro 4 is selected.
Protocol Message Meaning
DEC
IPP
AGM
EP2
Aut
(blinking) The interface type is set to automatic. The printer switches to the protocol
Hex
Note: The
The DEC PPL2 protocol is selected.
The IBM Proprinter XL24E protocol is selected.
The Alternate Graphic Mode of the IBM Proprinter XL24E protocol is
selected.
The EPSON ESC/P protocol is selected.
you selected for each type of interface (serial or parallel) when receiving
data.
The Hexadecimal Dump has been selected.
Hex
message overwrites the other protocol messages.
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The Font/Pitch Screen
You access the Font/Pitch screen from the Basic screen after pressing the
Font
or the
Pitch
button.
The display is divided in two parts:
Draft
Font
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Pitch
When you first access the Font/Pitch screen, the displ ay reads the following Factory setting for
the font and the pitch:
Font Messages Pitch Messages Common Meaning
SoftContrl. Soft. Software Control
Draft 10
Software Control means that the font and the pitch that are used by the printer are defined
through the commands of your software application. These messages appear with the font and
the pitch that will be used if the printer receives no software command.
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LCD Display Messages
Simple messages
User Instructions
Message Meaning
Adjust print gap
Load Push-Front1
Load Push-Front2
Load Push+Pull
Press Park
Remove paper
Select a Macro
Requires manual setting of the print gap, when exiting Set-Up after
having set the PRINT GAP Option to Manual adjust. See "
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Displayed when paper out occurs on the corresponding path or when the
paper feeding device is not present.
This message is displayed when the USER ACCESS Option has been set to
Minimum and the only operator panel button to which the user is allowed
access after pressing the
Requires the loaded paper to be removed
Requires the user to press the button (M1, M2, M3 or M4) corresponding to
the Macro he wants to select.
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" for more details.
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Set-Up
button, is the
Park
button.
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Status Messages
Message Meaning
Push-Front1
Push-Front2
Top cover open
The Push-Front1 path is selected via the operator panel.
The Push-Front2 path is selected via the operator panel.
The top cover is open.
Operating Messages
Message Meaning
Loading paper...
Parking paper...
Printing test...
Processing...
Testing...
Starting-up...
The printer is loading paper in the current paper path.
The printer is parking the paper either because the
pressed, or because the paper path has been changed. The paper needs to be
parked in order to allow paper loading through the new path.
The printer is printing the output of one of the available printer tests.
The printer is processing data. Generic wait for operation end message.
The printer is executing the one of the available tests.
The printer is performing the bootstrap operations.
button has been
Park
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Rolling messages
Message Meaning
1.Check paper
2.Press Pause
1.Paper->Pull
2.Press Pause
1.Power-off
2.Push -> Front2
1.Tear-off paper
2.Park Paper
Carriage error
Check its moving
Comm. Failure
Check line
Data lost
Check interface
Print gap: Manual
Adjust print gap
These messages are displayed during the initialization of the printer,
when the Push+Pull paper path is selected. The user should check that
the paper has been correctly loaded and confirm by pressing the
button.
These messages are displayed during the paper loading procedure for the
Push+Pull paper path. The user should install the paper and confirm by
pressing the
Pause
button.
These messages are displayed when the Push-Front2 paper path is
selected and the tractor is not installed in the Front2 position.
Power the printer off and install the Push Front2 tractor option.
The printer was not able to park the paper, because it is too long. It
indicates that the paper should be torn-off and then parked again.
The print head carriage is not moving correctly. Open the top cover and
check if there is anything blocking the carriage.
Communication error. The DSR signal is not present on the serial
interface. Clear the error by pressing the
if the communication parameters for the serial interface are set correctly.
Data has been lost due to incorrect interface settings. Check the
interface parameters in the printer Set-Up.
Displayed when exiting from the printer Set-Up and the PRINT GAP
Option has been set to Manual adjust. See "
more details.
Pause
C
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Pause
button twice, then check
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Message Meaning
Gap failure
Check print gap
Printer failure
Call Service
Push-Front1 jam
Check paper
Push-Front2 jam
Check paper
Ribbon blocked
Check ribbon
Displayed when an automatic gap adjustment error occurred. Power the
printer off and on again. If the error is not solved, call the Customer Service.
The printer is in an error condition that cannot be solved by the user. Call the
Customer Service.
A paper jam occurred in the Push-Front1 path. Remove and reinstall the
paper.
A paper jam occurred in the Push-Front2 path. Remove and reinstall the
paper.
The ribbon cartridge is blocked. Check the ribbon cartridge installation.
TThhee IInnddiiccaattoorrss
The following graphic conventions are used to describe the possible indicator be haviors:
Off
Lit
Flashing
Flashing rapidly
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