Compaq ML330e - ProLiant - 64 MB RAM, ProLiant ML330 Maintenance And Service Manual

ProLiant ML330e/ML330 Server

Maintenance and Service Guide

Fourth Edition (March 2001) Part Number 174623-004 Spare Part Number 176670-001 Compaq Computer Corporation

Notice

Compaq, the Compaq logo, ROMPaq, Compaq Insight Manager, ProLiant, and QuickFind Registered in U.S. Patent and Trademark Office. SmartStart is a trademark of Compaq Information Technologies Group, L.P. in the United States and other countries.

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States and other countries.

Intel and Pentium are trademarks of Intel Corporation in the United States and other countries. All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting a further or additional warranty.

Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide Fourth Edition (March 2001) Part Number 174623-004 Spare Part Number 176670-001

About This Guide

Symbols in Text........................................................................................................... v

Important Safety Information.............................................................................. v

Compaq Technician Notes .........................................................................................vi

Where to Go for Additional Help..............................................................................vii

Integrated Management Log ..............................................................................vii

Telephone Numbers ...........................................................................................vii

Chapter 1

Illustrated Parts Catalog

Mechanical Parts Exploded View.............................................................................1-2

Mechanical Spare Parts List ..................................................................................... 1-3

System Components Exploded View .......................................................................1-4

System Components Spare Parts List....................................................................... 1-5

Contents

Chapter 2

Removal and Replacement Procedures

Electrostatic Discharge Information.........................................................................2-2

Symbols on Equipment ............................................................................................2-3

Preparation Procedures............................................................................................. 2-4

Powering Down the Server................................................................................2-4

Server Warnings and Precautions......................................................................2-4

Front Bezel ...............................................................................................................2-5

Access Panel.............................................................................................................2-6

Storage Devices........................................................................................................2-7

Bezel Blanks......................................................................................................2-8

Drive Tray ......................................................................................................... 2-9

ATA Hard Drive Compartment (ProLiant ML330e Server) ........................... 2-10

SCSI Hard Drive Compartment (ProLiant ML330 Server).............................2-12

Hard Drives .....................................................................................................2-14

Power Switch..........................................................................................................2-15

Fan..........................................................................................................................2-17

Cable Routing Diagrams ........................................................................................2-18

Processor with Heatsink .........................................................................................2-21

Memory Modules ...................................................................................................2-23

Removing a Memory Module ................................................................................2-25

Expansion Slots ......................................................................................................2-26

Server Feature Board.............................................................................................. 2-27

iv Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide

Removal and Replacement Procedures

continued

Expansion Board Guide..........................................................................................2-28

System Board .........................................................................................................2-29

Power Supply .........................................................................................................2-30

Replacing a Battery ................................................................................................2-31

Replacing the System Board Battery...............................................................2-31

Replacing the Server Feature Board Battery ...................................................2-33

Chapter 3

Diagnostics Tools

Diagnostics Tools Utility Overview .........................................................................3-2

For More Information...............................................................................................3-5

Chapter 4

Connectors, Switches, and LED Indicators

Connectors................................................................................................................4-2

System Board Components ...............................................................................4-2

Rear Panel Connectors ......................................................................................4-4

Server Feature Board Components (ProLiant ML330e Server)........................4-5

Server Feature Board Components (ProLiant ML330 Server)..........................4-6

Switches ...................................................................................................................4-7

Reserved Processor Switch Settings (SW1) ...................................................... 4-7

System Configuration Switch Settings (SW2) ..................................................4-8

Server Feature Board Switch Settings (SW1) ..........................................................4-9

Voltage Regulator Switch.......................................................................................4-10

LEDs.......................................................................................................................4-11

System Status LEDs ........................................................................................4-11

Network Controller LEDs ...............................................................................4-12

Chapter 5

Physical and Operating Specifications

System Unit .............................................................................................................. 5-2

Memory .................................................................................................................... 5-3

1.44-MB Diskette Drive ...........................................................................................5-3

IDE CD-ROM Drive ................................................................................................5-4

ATA Hard Drives (ProLiant ML330e Server)..........................................................5-5

Wide Ultra2 SCSI Hard Drives (ProLiant ML330 Server) ......................................5-6

Integrated 10/100 Wake on LAN Network Interface Controller..............................5-7

Integrated Single-Channel Wide Ultra2 SCSI Controller.........................................5-7

Integrated Ultra ATA 100 Controller ....................................................................... 5-8

Index

This maintenance and service guide is a troubleshooting guide that can be used for reference when servicing

Symbols in Text

These symbols may be found in the text of this guide. They have the following meanings:

About This Guide

the Compaq ProLiant ML330e/ML330 server.

WARNING: To reduce the risk of personal injury from electric shock and hazardous energy levels, only authorized service technicians should attempt to repair this equipment. Improper repairs can create conditions that are hazardous.

WARNING: Text set off in this manner indicates that failure to follow directions in the warning can result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions can result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Important Safety Information

Before installing this product, read the Important Safety Information document provided.

vi Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide

Compaq Technician Notes

WARNING: Only authorized technicians trained by Compaq can attempt to repair this

equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.

WARNING: To reduce the risk of personal injury from electric shock and hazardous energy levels, do not exceed the level of repair specified in these procedures. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create conditions that are hazardous.

WARNING: To reduce the risk of electric shock or damage to the equipment:

■ Disconnect power from the system by unplugging all power cords from the power supplies.

■ Do not disable the power cord grounding plug. The grounding plug is an important safety

feature.

■ Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at

all times.

CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in.) of clearance at the front and back of the server.

CAUTION: The server is designed to be electrically grounded (earthed). To ensure proper operation, plug the AC power cord into a properly grounded AC outlet only.

NOTE: Any indications of component replacement or printed wiring board modifications may void any warranty.

Where to Go for Additional Help

In addition to this guide, the following information sources are available:

■ User documentation

■ Compaq Service Quick Reference Guide

■ Service training guides

■ Compaq service advisories and bulletins

■ Compaq QuickFind™ information services

■ Compaq Insight Manager software

Integrated Management Log

The ProLiant ML330e/ML330 server includes an integrated, nonvolatile management log that contains fault and management information. The contents of the Integrated Management Log (IML) can be viewed with Compaq Insight Manager or the Web-based management tool, which is located on the Compaq Utilities tab of the browser-based management tool.

About This Guide vii

Telephone Numbers

For the name of your nearest Compaq authorized reseller:

■ In the United States, call 1-800-345-1518.

■ In Canada, call 1-800-263-5868.

For Compaq technical support:

■ In the United States and Canada, call 1-800-OK COMPAQ.

■ For Compaq technical support phone numbers outside the United States and Canada, visit

the Compaq website:

http://www.compaq.com

Chapter 1

Illustrated Parts Catalog

This chapter provides the illustrated parts breakdown and spare parts lists for the Compaq ProLiant™ ML330e/ML330 server with an Intel Pentium III processor and a 133-MHz system bus. See Table 1-1 and Table 1-2 for the names of referenced spare parts.

1-2 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide

Mechanical Parts Exploded View

Figure 1-1. Mechanical parts exploded view

Mechanical Spare Parts List

Item Description Spare Part Number

Chassis

1 Chassis assembly 176605-001

Illustrated Parts Catalog 1-3

Table 1-1

Mechanical Spare Parts List

2 Front bezel

ProLiant ML330e server

ProLiant ML330 server

3 Panel access left/right 176606-001

a) Hood panel (right)

b) Access panel (left)

Miscellaneous

4 Hardware kit 176618-001

a) Hard drive compartment

b) Removable drive tray

c) Expansion board knockout

5 Miscellaneous plastics kit 176617-001

a) Expansion board guide

b) Rubber bumpers*

c) Removable media bezel blank*

d) Cable clips*

e) Miscellaneous clamps*

*Not shown

230542-001

176604-001

1-4 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide

System Components Exploded View

Figure 1-2. System components exploded view

16a

System Components Spare Parts List

Item Description Spare Part Number

Mass Storage Devices

6 IDE CD-ROM drive

a) IDE CD-ROM drive x32 163354-001

b) IDE CD-ROM drive x40* 179963-001

7 Diskette drive 123958-001

8 Hard drive

a) 20-GB ATA hard drive (ML330e model) 230699-001

b) 9.1-GB Wide Ultra2 hard drive (ML330 model)* 349534-001

System Components

9 Fan 176609-001

Illustrated Parts Catalog 1-5

Table 1-2

10 PC 133-MHz ECC Registered SDRAM DIMM

a) 64-MB* 159225-001

b) 128-MB* 159226-001

164278-001

c) 256-MB* 159304-001

159377-001

d) 512-MB* 159227-001

177628-001

Boards

11 System board

ProLiant ML330e server

ProLiant ML330 server

12 Server Feature Board

ProLiant ML330e server

ProLiant ML330 server

Power

13 CE Mark-compliant power supply 176616-001

*Not shown

230540-001

176615-001

230541-001

176608-001

continued

1-6 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide

Table 1-2 System Components Spare Parts List

Item Description Spare Part Number

14 Pentium III processor

a) 667/133 with heatsink* 176610-001

b) 733/133 with heatsink* 176612-001

c) 800/133 with heatsink* (ProLiant ML330e and ML330) 176613-001

d) 866/133 with heatsink* 176614-001

e) 933/133 with heatsink* (ProLiant ML330e and ML330) 202350-001

f) 1-GHz/133 with heatsink* 217827-001

15 CR2032 lithium coin cell battery 234556-001

16 Power cable kit 176619-001

a) Power button assembly

b) Power shield cable*

c) Power extension cable*

Miscellaneous

continued

17 Enhanced keyboard* 386209-001

18 Signal cable kit* 176620-001

a) IDE ribbon cable assembly

b) Diskette drive cable assembly

c) Server Management Information Cable (SMIC) connector assembly

19 ATA cable assembly* 231702-001

20 Heatsink fan assembly* (for 1-GHz model only) 220997-001

21 Ultra2 SCSI cable* 176607-001

22 Country kit* 178196-001

23 Return kit* 176621-001

24 Maintenance and service guide* 176670-001

*Not shown

Chapter 2

Removal and Replacement Procedures

This chapter provides subassembly/module-level removal and replacement procedures for the Compaq ProLiant ML330e/ML330 server. Run the diagnostics program to verify that all components properly operate.

To service the ProLiant ML330e/ML330 server, you might need the following:

■ Torx T-15 screwdriver

■ Phillips screwdriver

■ From the Compaq SmartStart™ and Support Software CD:

GArray Diagnostics Utility (ADU)

GDiagnostics software

2-2 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide

Electrostatic Discharge Information

An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions:

■ Transport products in static-safe containers such as conductive tubes, bags, or boxes.

■ Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.

■ Cover workstations with approved static-dissipating material. Use a wrist strap connected

to the work surface, and properly grounded (earthed) tools and equipment.

■ Keep work area free of nonconductive materials, such as ordinary plastic assembly aids

and foam packing.

■ Make sure that you are always properly grounded when touching a static-sensitive

component or assembly.

■ Avoid touching pins, leads, or circuitry.

■ Always place drives with the Printed Circuit Board (PCB) assembly-side down.

■ Useconductivefieldservicetools.

Symbols on Equipment

These symbols may be located on equipment in areas where hazardous conditions may exist.

This symbol, in conjunction with any of the following symbols, indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed.

This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates the presence of electric shock hazards. The area contains no user- or field-serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.

This symbol, on an RJ-45 receptacle, indicates a network interface connection.

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.

Removal and Replacement Procedures 2-3

Weight in kg

Weight in lb

This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system.

This symbol indicates that the component exceeds the recommended weight for one individual to safely handle.

WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

2-4 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide

Preparation Procedures

WARNING: Only authorized technicians trained by Compaq should attempt to repair this

equipment. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be sure that you are properly grounded (earthed) before beginning any installation procedure. See “Electrostatic Discharge Information” earlier in this chapter for more information.

Powering Down the Server

Before beginning any removal and replacement procedure:

1. Open the drive bay door on the front bezel.

2. Power down the ProLiant ML330e/ML330 server by pressing the power button on the front of the server.

IMPORTANT: To completely remove all power from the ProLiant ML330e/ML330 server, you must disconnect the power cord. The front panel power button may not completely shut down power to the server.

3. Disconnect and remove the AC power cord from the AC outlet, and then from the ProLiant ML330e/ML330 server.

4. Disconnect any other external equipment connections to the server.

Server Warnings and Precautions

WARNING: To reduce the risk of injury from electric shock, disconnect all power cords to

completely remove power from the system.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes, and keeps the system in operation during a power failure.

CAUTION: The ProLiant ML330e/ML330 server must always be operated with system unit covers on. Proper cooling is not achieved when the system unit covers are removed.

Front Bezel

To remove the front bezel:

1. Complete the preparation procedures. See “Preparation Procedures” earlier in this chapter.

Removal and Replacement Procedures 2-5

WARNING: To reduce the risk of personal injury and to prevent damage to the equipment, before removing the front bezel, make sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet.

2. Pull forward on the latch at the bottom of the front bezel



3. Swing the front bezel upward, and then slide it out and away from the chassis

Figure 2-1. Removing the front bezel

NOTE: When replacing the front bezel, ensure that the top hinge points are properly placed in the chassis before rotating the front bezel back into its original position.



NOTE: Intruder Alert enables and disables the intruder alert option. When enabled, an intruder alert message is displayed if the front bezel has been unlatched or removed. The default setting is disabled.

To replace the front bezel, reverse steps 2 and 3.

2-6 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide

Access Panel

WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system

components to cool before touching them.

WARNING: To reduce the risk of personal injury and to prevent damage to the equipment, before removing the access panel, make sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet.

CAUTION: Do not operate the server while the large access panel is removed. This panel is an integral part of the cooling system, and removing the panel while the system is running may adversely affect data integrity.

To remove the access panel:

1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter.

2. Remove the front bezel. See “Front Bezel” earlier in this chapter.

3. Remove the screw located on the left side of the front chassis



4. Slide the access panel forward, pull from the top of the access panel, and then lift the



panel from the chassis

Figure 2-2. Removing the access panel

NOTE: Turn the access panel over to locate the System Configuration Label. This label provides information about the system board on your ProLiant ML330e/ML330 server.

To replace the access panel, reverse steps 2 through 4.

Storage Devices

The ProLiant ML330e/ML330 server ships standard with seven drive bays, five of which are available. Figure 2-3 shows the location of the storage devices. Table 2-1 shows the corresponding drive bay descriptions.

Removal and Replacement Procedures 2-7

Figure 2-3. Storage device drive bay locations

Table 2-1

Storage Device Drive Bay Descriptions

Drive Position Description















5.25-inch x 1.6-inch IDE CD-ROM drive bay

5.25-inch x 1.6-inch available removable media drive bay

3.5-inch x 1-inch 1.44-MB diskette drive bay

3.5-inch x 1-inch hard drive bay

2-8 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide

Bezel Blanks

To remove a bezel blank from the front bezel:

1. Remove the front bezel. See “Front Bezel” earlier in this chapter.

2. On the back of the front bezel, pinch the tabs on either end of the bezel blank toward each

other



, and then push the bezel blank through the front bezel.

Figure 2-4. Removing a bezel blank

To replace a bezel blank, reverse steps 1 and 2.

Drive Tray

Removal and Replacement Procedures 2-9

To remove a drive tray from a removable media bay:

NOTE: The drive trays in the removable media bays can be used to mount internal 3.5-inch hard drives.

1. Complete the preparation procedures. See “Preparation Procedures” earlier in this chapter.

2. Remove the front bezel. See “Front Bezel” earlier in this chapter.

3. Remove the access panel. See “Access Panel” earlier in this chapter.



4. Remove the screws on either side of the drive tray



out of the front of the chassis

, and then gently slide the drive tray

Figure 2-5. Removing a drive tray

To replace a drive tray, reverse steps 2 through 4.

2-10 Compaq ProLiant ML330e/ML330 Server Maintenance and Service Guide

ATA Hard Drive Compartment (ProLiant ML330e Server)

To remove an ATA hard drive compartment from the ProLiant ML330e server:

1. Complete the preparation procedures. See “Preparation Procedures” earlier in this chapter.

2. Remove the front bezel door. See “Front Bezel” earlier in this chapter.

3. Remove the access panel. See “Access Panel” earlier in this chapter.

4. Disconnect all power and data cables from the back of all drives mounted in the hard drive compartment being removed.

Figure 2-6. Disconnecting power and data cables from the ATA hard drive compartment

Removal and Replacement Procedures 2-11

5. Remove the three shipping screws, squeeze the two spring clips, and then pull the



drive compartment from the chassis

Figure 2-7. Removing an ATA hard drive compartment

To replace an ATA hard drive compartment, reverse steps 2 through 5.

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Compaq ML330e - ProLiant - 64 MB RAM, ProLiant ML330 Maintenance And Service Manual

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