Compaq M700 User Manual 2

Compaq Armada M700

Series of Personal Computers

Reference Guide

Compaq Armada M700

Series of Personal Computers

Reference Guide

Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.

COMPAQ and ARMADA are registered in the U.S. Patent and Trademark

Office. Microsoft, MS-DOS, Windows, Windows NT, and other names of

Microsoft products mentioned herein are trademarks or registered trademarks of Microsoft Corporation.

Imation and SuperDisk are trademarks of Imation Corporation. CardWare is a registered trademark of Award Software International Inc. All other product names mentioned herein may be trademarks or

registered trademarks of their respective companies. Software described herein is furnished under a license agreement or

nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.

REFERENCE GUIDE

Compaq Armada M700 Series of Personal Computers

First Edition July 1999 Part Number 103182-001

Compaq Computer Corporation

preface

USING THIS GUIDE ......................................................................................xi

chapter 1

GETTING STARTED

Charging the Battery Pack for the First Time..................................1-1

Connecting the Computer to External Power...................................1-2

Opening the Computer......................................................................1-3

Turning the Computer On.................................................................1-4

Setting Up the Software....................................................................1-4

Operating the Computer During Setup........................................1-5

Choosing a Language...................................................................1-5

Completing Setup .............................................................................1-5

Registering the Computer (North America Only).......................1-5

Locating the Preinstalled Quick Reference Guide ......................1-5

Accessing the Internet.......................................................................1-6

Preinstalled Operating System and Software...................................1-6

chapter 2

COMPUTER AT A GLANCE

Front Components.............................................................................2-1

Rear Components..............................................................................2-2

Left Side Components ......................................................................2-3

Right Side Components....................................................................2-4

Top Components...............................................................................2-5

Bottom Components.........................................................................2-6

chapter 3

NAVIGATION DEVICES AND KEYBOARD

Pointing Stick Model........................................................................3-2

Optional Touchpad Model................................................................3-3

Contents v

Hotkeys............................................................................................. 3-4

Switching Displays ...................................................................... 3-4

Adjusting System Volume........................................................... 3-4

Initiating QuickLock/QuickBlank............................................... 3-5

Accessing Power Management.................................................... 3-5

Accessing the Battery Gauge....................................................... 3-5

Accessing the Brightness Control................................................ 3-5

Accessing the Embedded Numeric Keypad................................ 3-6

Stretching Text............................................................................. 3-7

chapter 4

BATTERY PACKS

Battery Components......................................................................... 4-2

Primary Battery............................................................................ 4-2

MultiBay Battery Pack................................................................. 4-3

Charging Battery Packs.................................................................... 4-3

Ensuring Battery Gauge Accuracy................................................... 4-4

Calibrating a Battery Pack................................................................ 4-4

Initiating Calibration.................................................................... 4-5

Stopping Calibration....................................................................4-5

Identifying a Low Battery Condition............................................... 4-6

Resolving a Low Battery Condition................................................. 4-6

Replacing a Battery Pack ................................................................. 4-7

Removing a Primary Battery Pack from the Battery Bay........... 4-7

Inserting a Primary Battery Pack into the Battery Bay............... 4-8

Removing a MultiBay Battery Pack............................................ 4-9

Inserting a MultiBay Battery Pack ............................................ 4-10

Storing Battery Packs.....................................................................4-10

Maximizing Battery Life................................................................ 4-11

Recycling Used Battery Packs....................................................... 4-11

chapter 5

POWER MANAGEMENT

Leaving the Computer On................................................................ 5-1

Turning the Computer Off................................................................ 5-1

Managing Power............................................................................... 5-1

Accessing Power Management........................................................ 5-2

vi Contents

Power Management Levels ..............................................................5-2

Suspend.............................................................................................5-2

Benefits of Using Suspend...........................................................5-2

Initiating Suspend.........................................................................5-3

Exiting Suspend............................................................................5-4

Hibernation .......................................................................................5-4

Benefits of Using Hibernation .....................................................5-5

Initiating Hibernation...................................................................5-5

Enabling/Disabling Hibernation ..................................................5-6

Exiting Hibernation......................................................................5-6

Timeout.............................................................................................5-6

Setting Component Timeouts.......................................................5-7

Setting the Screen Saver Timeout................................................5-7

chapter 6

DRIVES

Using Drives .....................................................................................6-1

Caring for Drives..............................................................................6-2

MultiBay Weight Saver....................................................................6-3

Hard Drives.......................................................................................6-4

Removing a Hard Drive from the Hard Drive Bay .....................6-4

Inserting a Hard Drive into the Hard Drive Bay..........................6-5

Removing a Hard Drive from the MultiBay................................6-6

Inserting a Hard Drive into the MultiBay....................................6-7

Inserting a Hard Drive into the MultiBay Adapter......................6-7

CD-ROM and DVD-ROM Drives....................................................6-8

Removing the CD-ROM Drive or DVD-ROM Drive.................6-8

Inserting the CD-ROM Drive or DVD-ROM Drive ...................6-9

Inserting a Disc into the CD-ROM Drive or

DVD-ROM Drive.....................................................................6-10

Removing a Disc from the CD-ROM Drive or

DVD-ROM Drive.....................................................................6-11

Diskette Drive and SuperDisk LS-120 Drive.................................6-12

Removing the Diskette Drive or SuperDisk LS-120 Drive.......6-12

Inserting the Diskette Drive or SuperDisk LS-120 Drive.........6-13

Inserting a Diskette into the Diskette Drive or

SuperDisk LS-120 Drive..........................................................6-14

Removing a Diskette from the Diskette Drive

or SuperDisk LS-120 Drive .....................................................6-15

Connecting the Diskette Drive to the Parallel Connector..............6-16

Contents vii

chapter 7

SECURITY

Types of Security.............................................................................. 7-1

DriveLock Feature............................................................................7-2

Overview...................................................................................... 7-2

Establishing DriveLock Protection.............................................. 7-3

Changing the User or Master Password ...................................... 7-4

Removing DriveLock Protection................................................. 7-5

Power-On Password ......................................................................... 7-5

Using the Power-On Password.................................................... 7-5

Setting the Power-On Password .................................................. 7-6

Changing the Power-On Password.............................................. 7-6

Deleting the Power-On Password................................................ 7-7

Setup Password................................................................................. 7-7

Setting the Setup Password.......................................................... 7-7

Changing the Setup Password...................................................... 7-8

Deleting the Setup Password....................................................... 7-8

Keyboard Password Symbols........................................................... 7-8

Enabling/Disabling Quick Controls................................................. 7-9

Disabling and Enabling Devices...................................................... 7-9

Using the Cable Lock..................................................................... 7-10

chapter 8

OPTIONAL INTERNAL MODEM

Modem Overview............................................................................. 8-1

Connecting the Modem.................................................................... 8-2

Understanding How the Modem Works.......................................... 8-3

Changing the Country Selection ...................................................... 8-3

Software Overview........................................................................... 8-4

chapter 9

MEMORY UPGRADE

Removing the Keyboard................................................................... 9-2

Removing a Memory Expansion Board........................................... 9-3

Inserting a Memory Expansion Board.............................................9-4

Replacing the Keyboard................................................................... 9-5

viii Contents

chapter 10

ADDITIONAL FEATURES

Identifying Audio Connections ......................................................10-2

Using Internal and External Microphones .....................................10-3

Using Internal and External Speakers............................................10-4

Controlling Audio Volume.............................................................10-5

Infrared Connections ......................................................................10-5

Types of PC Cards..........................................................................10-7

Inserting a PC Card.........................................................................10-8

Removing a PC Card......................................................................10-9

Enabling/Disabling PC Card Slots...............................................10-10

PC Card Device Drivers ...............................................................10-10

Zoomed Video ..............................................................................10-11

Intelligent Manageability..............................................................10-11

Accessing the Web Agent........................................................10-12

Asset Management...................................................................10-12

Fault Management....................................................................10-13

Fault Management Alerts.........................................................10-13

Security Management...............................................................10-14

Configuration Management .....................................................10-14

chapter 11

COMPUTER SETUP AND DIAGNOSTICS

Selecting Computer Setup or Compaq Diagnostics

for Windows.................................................................................11-1

Using Computer Setup....................................................................11-2

File Menu....................................................................................11-3

Security Menu ............................................................................11-4

Advanced Menu..........................................................................11-5

Using Compaq Diagnostics for Windows......................................11-6

chapter 12

CARE, TRAVEL, AND SHIPPING GUIDELINES

Caring for the Computer.................................................................12-1

Operating Temperatures .................................................................12-2

Traveling with the Computer..........................................................12-2

Shipping the Computer...................................................................12-3

Contents ix

chapter 13

TROUBLESHOOTING

Obtaining Update Information with Info Messenger.....................13-1

Checklist for Solving Problems ..................................................... 13-2

Solving Audio Problems ................................................................ 13-3

Solving Battery/Battery Gauge Problems...................................... 13-5

Solving CD-ROM Drive/DVD-ROM Drive Problems.................13-7

Solving Diskette Drive/SuperDisk LS-120 Drive Problems......... 13-8

Solving Hard Drive Problems........................................................13-9

Solving Infrared Problems ........................................................... 13-10

Solving Keyboard/Numeric Keypad Problems............................13-12

Solving Modem Problems............................................................ 13-12

Solving PC Card Problems........................................................... 13-16

Solving Power Problems..............................................................13-18

Solving Screen Problems ............................................................. 13-19

Solving USB Problems................................................................. 13-20

appendix A

COMPAQ CUSTOMER SUPPORT

Preparing for a Technical Support Call .......................................... A-1

Worldwide Telephone Numbers..................................................... A-2

appendix B

REGULATORY NOTICES .................................................................................B-1

appendix C

ELECTROSTATIC DISCHARGE

Preventing Electrostatic Discharge..................................................C-1

When Handling Drives ................................................................C-1

When Installing Internal Components.........................................C-1

Grounding Methods..........................................................................C-2

appendix D

SPECIFICATIONS ...................................................................................... D-1

INDEX .......................................................................................................I-1

x Contents

preface

USING THIS GUIDE

Some or all of the following format conventions are used in this guide to distinguish elements of text:

■ Names of keys are shown in bold type as they appear on the

keyboard, for example,

■ Keys that you should press at the same time are represented by

the key names and the plus (+) symbol, for example,

Ctrl+Alt+Delete.

■ Commands are presented in lowercase, bold type as shown

install or a:\install.

here:

■ An arrow symbol is used to separate names of icons or menus

that you should select in succession, for example, select Start Å Settings Å Control Panel.

Ctrl, Backspace, Tab.

WARNING: Text set off in this manner indicates that failure to

follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying

information or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights,

or interesting points of information.

Using This Guide xi

chapter

GETTING STARTED

Before you use your computer for the first time, you will have to complete some preliminary setup procedures. This chapter explains how to charge your battery pack for the first time and how to set up your computer and software.

Charging the Battery Pack for the First Time

The battery pack begins to charge as soon as the computer is connected to external power. Fully charge the battery pack before using it for the first time.

A new battery pack must completely charge before the computer is disconnected from external power. The battery pack is fully charged when the battery charge light turns off. A battery charges faster if the computer is not being used.

IMPORTANT: The battery charge level lights on a new battery pack

accurately display the percent of a full charge remaining in the battery pack only once the battery has been fully charged.

Getting Started 1-1

Connecting the Computer to External Power

Plug the power cord into the AC Adapter.

Plug the AC Adapter cable into the power connector on the

back of the computer.

Plug the other end of the power cord into an electrical outlet.

WARNING: To reduce the risk of personal injury, electric shock,

fire, or damage to the equipment

■ Do not disable the power cord grounding plug. The grounding

plug is an important safety feature.

■ Plug the equipment into a grounded (earthed) electrical outlet that

is easily accessible at all times.

■ Disconnect power from the equipment by unplugging the power

cord from the electrical outlet.

■ Do not place anything on power cords or cables. Arrange them so

that no one can accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug.

NOTE: In Japan, you must first plug the power cord into the

3-to-2-prong plug adapter included with the computer. Ensure that

the ground wire is connected to a safe earth ground, then plug the

3-to-2-prong plug adapter into the electrical outlet.

1-2 Getting Started

Opening the Computer

To open the computer,

1. Slide the display latch located on the front of the display 1.

2. Lift the display to the desired angle 2.

Getting Started 1-3

Turning the Computer On

To turn the computer on, slide the power switch and release it.

If the computer is only connected to external AC power, the

computer will start up automatically when you plug it in.

Setting Up the Software

When you begin software setup, online instructions guide you

through the setup process.

IMPORTANT: After you begin software setup, you must complete the

entire process. Make sure the computer is plugged into an external

power source to ensure that software setup is not interrupted.

CAUTION: To prevent file corruption and ensure the correct

software drivers are installed

■ Do not dock the computer in a docking station.

■ Do not turn off or unplug the computer or remove a drive during

software setup.

1-4 Getting Started

Operating the Computer During Setup

■ To move around the screen while making selections and

entering information

■ press the Tab key,

■ press the cursor (arrow) keys, or

■ use the navigation device built into the computer keyboard.

■ To save your selections, press the Enter key or press the left

navigation device button on the computer keyboard.

■ To restore the screen if it is cleared by the screen saver during

a period of keyboard and navigation device inactivity, press the Shift key.

For more information about using the built-in navigation devices, refer to Chapter 3, “Navigation Devices and Keyboard.”

Choosing a Language

If you are prompted to select your language, choose carefully.

IMPORTANT: The languages that you do not choose will be deleted

from the computer and cannot be recovered.

Completing Setup

Registering the Computer (North America Only)

Be sure to register the computer according to the instructions on the Register Now card included with the computer.

Locating the Preinstalled Quick Reference Guide

To access the quick reference guide,

■ Select the Armada Quick Reference icon on the desktop or

■ Select StartÅCompaq Information CenterÅArmada

Quick Reference

Getting Started 1-5

Accessing the Internet

Internet Explorer 4 has been preinstalled on your computer. To

access the Internet from your desktop, double-click on the Internet

Explorer icon. Internet Explorer will walk you through the steps to

set up your personal Internet connection. You must be connected

to a modem or a network to access the Internet.

Preinstalled Operating System and Software

Either Microsoft Windows 95, Microsoft Windows 98, or

Microsoft Windows NT 4.0 Workstation is preinstalled on the

computer.

Compaq has enhanced the preinstalled operating system on the

computer to provide you with additional software features and

increased computer functionality.

Before deleting the operating system preinstalled on the computer,

please read the following caution:

CAUTION:

■ Replacing the preinstalled Windows 95, Windows 98, or Windows

NT 4.0 operating system with a retail version will result in the loss of all Compaq enhancements.

■ Most preinstalled reference files, such as Help files, are available

only through the Windows 95, Windows 98, or Windows NT 4.0 interface. If the operating system is removed from the computer, these reference files will become unavailable.

■ Complete USB support is available only through Windows 98.

Installing an operating system other than Windows 95 or Windows 98 may result in a loss of USB functionality.

In addition to the operating system, Compaq installs other

software to provide additional functionality or enhancements. If it

is necessary to reinstall the operating system and you do not want

to lose these enhancements, it will also be necessary to reinstall all

Compaq software for your computer. These enhancements are

available at the Compaq Web site (www.compaq.com) and from

the Compaq QuickRestore CD-ROM Kit included with your

computer.

1-6 Getting Started

chapter

COMPUTER AT A GLANCE

This chapter introduces you to the physical components of your computer. The components are identified individually along with brief descriptions.

Front Components

Component Description

hard drive bay Holds the hard drive in the computer.

stereo speaker/headphone jack

microphone jack Connects an external microphone to

system-on light Indicates that the computer is turned

battery charge light Indicates that the computer is

Connects external speakers or headphones to the computer.

the computer.

on.

charging a battery pack.

Computer at a Glance 2-1

Rear Components

Component Description

infrared port Allows wireless communication

serial connector Connects an optional external serial

external monitor connector Connects an optional external display,

docking connector 176-pin expansion bus connector that

parallel connector Connects an optional parallel device,

power connector Connects the AC Adapter to the

USB port Allows you to attach the computer to a

keyboard/mouse connector Connects an optional full-sized

between the computer and another infrared-equipped device, such as a computer or printer.

device, such as a mouse.

such as an external monitor.

connects the computer to the desktop expansion base or convenience base.

such as a printer.

computer.

Universal Serial Bus (USB) device, such as a camera for video. Or, you can attach a hub, which would allow you to connect multiple USB devices to the computer.

keyboard or a PS/2 compatible mouse. A generic splitter/adapter will allow the connection of both an external keyboard and external mouse at the same time.

2-2 Computer at a Glance

Left Side Components

Component Description

composite TV-out connector Connects a television, VCR,

airflow vent Allows airflow needed to cool

cable lock connector Attaches an optional security cable

camcorder, or overhead projector.

computer components. Do not block airflow vents.

to the computer.

Computer at a Glance 2-3

Right Side Components

Component Description

PC Card slots

airflow vent

MultiBay

sound vent

RJ-11 jack

RJ-45 jack Connects a network cable to the

Hold PC Cards:

■ 2 Type-1

■ 2 Type-2

■ 1 Type-1 and 1 Type-2, or

■ 1 Type 3

Allows airflow needed to cool computer components. Do not block airflow vents.

Supports MultiBay devices. Enhances stereo sound. Connects a standard telephone

cable or modem cable to the computer.

computer.

2-4 Computer at a Glance

Top Components

NOTE: Navigation device components are described in Chapter 3.

Component Function

lid switch Turns off the computer display if the

suspend button* Initiates and exits Suspend.** When

hard drive light Indicates hard drive activity.

MultiBay drive light Indicates MultiBay or external diskette

Num Lock light Indicates that Num lock is on and the

Caps Lock light Indicates that Caps lock is on.

Scroll Lock light Indicates that Scroll lock is on.

power switch Turns the computer on or off or exits

internal speakers Produce stereo sound.

*In Windows 98 the term

button.

**In Windows 98 the term

sleep button

Standby

computer is closed while still turned on.

pressed with the Fn key, initiates Hibernation.

drive activity.

embedded numeric keypad is enabled.

Suspend.

replaces the term

suspend

Suspend.

Computer at a Glance 2-5

Bottom Components

Component Description

battery bay Holds the primary battery.

hard drive security screw Secures the hard drive in the hard

modem slot cover Contains the modem board.

MultiBay notch Helps remove a drive or battery

MultiBay release latch Releases a removable drive or

fan Provides airflow to cool internal

label Identifies computer and provides

drive bay.

pack from the MultiBay.

battery pack from the MultiBay.

components.

the serial number needed when calling Compaq customer support.

2-6 Computer at a Glance

chapter

NAVIGATION DEVICES AND KEYBOARD

Your computer has either a pointing stick or touchpad feature that performs the same functions as a mouse. This chapter explains how to navigate through applications using the pointing stick, touchpad, and keyboard.

Navigation Devices and Keyboard 3-1

Pointing Stick Model

The EasyPoint IV pointing stick and buttons perform the same

basic operations as a mouse. The pointing stick senses finger

movement although the device itself does not move.

To operate the pointing stick model

1. Place your index finger on top of the pointing stick 1.

2. Push in the direction you want the cursor to move on the display.

3. Click the left 2 or right 4 pointing device buttons with your thumb.

4. Hold the scroll button 3 down and push up or down on the pointing stick to scroll through a document.

3-2 Navigation Devices and Keyboard

Optional Touchpad Model

The touchpad and buttons perform the same basic operations as a mouse.

To operate the touchpad model

1. Place your index finger on top of the touchpad 1.

2. Slide your finger in the direction you want the cursor to move on the display.

3. Click the left 2 or right 3 touchpad buttons with your thumb.

Navigation Devices and Keyboard 3-3

Hotkeys

NOTE: Hotkeys work only on the computer keyboard and not on an external keyboard.

Hotkey Quick Reference

Return to

Function Hotkeys

Switching Displays Fn+F4 Fn+F4 Adjusting System Volume Fn+F5 Fn+F5 Initiating QuickLock/

QuickBlank Accessing Power Management Fn+F7 Fn+F7 Accessing the Battery Gauge Fn+F8 Fn+F8 Accessing the Brightness Control Fn+F10 Fn+F10 Accessing the Embedded

Numeric Keypad Stretching Text Fn+T Fn+T

Fn+F6 Enter power-on

Fn+NumLk Fn+NumLk

Switching Displays

When an external monitor is connected to the computer, press the Fn+F4 hotkeys as a toggle function to

■ Switch to computer display (default).

■ Switch to external monitor or television.

■ Turn on both displays simultaneously.

Original State

password

Adjusting System Volume

Press the Fn+F5 hotkeys to adjust the overall system volume. Double-click on the speaker icon on the Windows taskbar to adjust

the volume of individual system components.

3-4 Navigation Devices and Keyboard

Initiating QuickLock/QuickBlank

IMPORTANT: Before QuickLock/QuickBlank can be initiated, a

power-on password must be established and QuickLock/ QuickBlank must be enabled through Computer Setup.

Press the Fn+F6 hotkeys to initiate QuickLock/QuickBlank at any time and from within any application. These hotkeys

■ Disable the keyboard and the pointing device.

■ Clear the display.

To reenable the keyboard and return your information to the screen, enter your power-on password.

Accessing Power Management

Press the Fn+F7 hotkeys to access Power Management. These hotkeys let you customize the level of battery conservation, or use one of the three preset conservation levels.

Use the left or right arrow keys to select a different level.

Accessing the Battery Gauge

Press the Fn+F8 hotkeys to show the status of the battery packs. Three numbered boxes indicate the status of each installed battery.

Press the right or down arrow key to view the status of the next battery pack. If a battery pack is not in a bay, the corresponding bay cannot be selected. Press the left or up arrow key to select the previous battery pack.

Accessing the Brightness Control

Press the Fn+F10 hotkeys to adjust the screen brightness with an onscreen slide button or with the arrow keys.

Navigation Devices and Keyboard 3-5

Accessing the Embedded Numeric Keypad

The embedded numeric keypad is a section of the computer keyboard that converts to a numeric keypad when the number lock function is enabled.

Fn key

Num Lk key

embedded numeric keypad

Press Fn+Num Lk to

■ Enable the embedded numeric keypad (Num Lk light on).

■ Disable the embedded numeric keypad (Num Lk light off).

With the number lock function enabled,

■ Press Fn to type lowercase letters.

■ Press Fn+Shift to type uppercase letters.

3-6 Navigation Devices and Keyboard

Stretching Text

When running MS-DOS under Windows, the image on the computer display may not fill the screen.

To stretch text so that it fills more of the screen, use the Fn+T keys. Toggle these keys to switch between stretched text mode and regular mode. The default is for the Text Stretch feature to be enabled.

The Fn+T function is available whenever the desktop area resolution is set lower than the resolution of the internal display device (LCD).

Navigation Devices and Keyboard 3-7

chapter

BATTERY PACKS

Your computer can be powered by battery packs or by an external power source. A battery pack gives you the freedom to carry your computer from place to place while you work, without plugging the computer into an external outlet each time.

This chapter identifies the battery components and provides helpful information about using battery packs.

Battery Packs 4-1

+ 126 hidden pages

Compaq M700 User Manual 2

Notice

CONTENTS

Using This Guide xi

Getting Started 1-1

Computer at a Glance 2-1

Navigation Devices and Keyboard 3-1

Battery Packs 4-1