COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office. iPAQ is a trademark of
Compaq Information T echnologies Group, L.P.
Microsoft and Windows are trademarks of Microsoft Corpor ation.
All other product names mentioned herein may be trademarks or registered trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omis sions contained herein. Th e
information in this document is subject to change without notice.
The information in this publication is subject to change without notice and is provided “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS
INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR
ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES
WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION), EVEN IF
COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING
SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER P ARTY
AND REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE,
TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY, AND NOTWITHSTANDING ANY
FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
The limited warranties for Compaq products are exclusively set forth in the documentation accompanying
such products. Nothing herein should be construed as constituting a further or additional warranty.
Compaq iPAQ Connection Point
First Edition (August 2000)
Congratulations! As the owner of a new Compaq iPAQ
In This Chapter
About This Guide, 1-2
Who Should Read This
Guide?, 1-3
Text Conventions, 1-4
Where Can I Find
Information?, 1-5
Safety, 1-6
Connection Point, you are one of the progressive users who are
taking advantage of the most advanced network technology
available to manage their home or small office network. The
iPAQ Connection Point will be the focal point of your network,
providing broadband or V.90 Internet connectivity and acting as
the link between all your networked devices. It also maintains a
firewall between your network and the world of the Internet. The
firewall provides a layer of security from hackers.
1
PAQ C
I
ONNECTION POINT USER GUIDE
I
NTRODUCTION
1-1
Page 8
About This
Guide
See also ...
For the latest information
about your iPAQ Connection
Point, visit our Web site:
www.compaq.com/
connectionpoint
About This Guide
What’s in this Guide?
This guide is designed to help you:
Get acquainted with the iPAQ Connection Point features that
➜
can be implemented on your home or small business network
Install the iPAQ Connection Point
➜
Solve problems if they occur
➜
This guide explains how to use the iPAQ Connection Point. The
topics include
Installing the iPAQ Connection Point hardware
➜
Troubleshooting
➜
Glossary
➜
1-2 I
NTRODUCTION
IPAQ C
ONNECTION POINT USER GUIDE
Page 9
Who Should
Read This
Who Should Read This Guide?
Using this iPAQ Connection Point User
Guide
Guide?
This guide is designed for
both the beginner and the
experienced computer user.
Read from cover to cover to
learn basic information
about the iPAQ Connection
Point, or scan the guide for
information on a specific
topic.
The Glossary in the back of
this guide has brief
definitions of networking
terms written in everyday
language.
This chapter shows you
how to use this guide and
where to find other sources
of information.
This easy-to-scan guide helps you find information quickly. You
can see at a glance how the information is organized.
PAQ C
I
ONNECTION POINT USER GUIDE
The left column lists major topics. It explains what the topic is
and why it is important to you. This column also lists important
warnings, useful tips, and directs you to additional reference
materials.
The middle column explains how to perform a procedure. It
contains step-by-step instructions.
The right column uses graphics to help you visualize the task
and to validate what you are doing as you do it. Detailed
graphics may span both columns.
I
NTRODUCTION
1-3
Page 10
Text
Conventions
Warnings and cautions are
displayed to protect you
from injury, your
equipment from damage,
and your files from data
loss.
Text Conventions
Symbols and Graphics Used
The following words and symbols have special meaning in this
guide:
Failure to follow directions
Warning
Did you know ...
Tip
See also ...
▲
Caution:
equipment or loss of data.
Failure to follow directions may result in damage to
may result in bodily harm or
loss of life.
Understanding the background or
concept may help you solve a
problem
Helpful hints make using the
iPAQ Connection Point easier
and faster.
Another document or another
page in this document has related
information.
1-4 I
NTRODUCTION
IPAQ C
ONNECTION POINT USER GUIDE
Page 11
Where Can
I Find
Information?
Information is available
from the iPAQ Connection
Point Web site. Use this
guide as your first point of
reference, then refer to the
Web site for more
information.
Did you know ...
The Compaq Web site is
available around the clock, no
matter where you are. As you
explore the Internet, go to the
following address for
information about additional
products and services:
Where Can I Find Information?
Enhancing Your iPAQ Connection Point
You can expand the iPAQ Connection Point functionality with
upgrades such as additional user licenses, Web site filtering and
blocking, and more.
See “Add-on Features and Services” in this guide for more
information.
www.compaq.com/athome
PAQ C
I
ONNECTION POINT USER GUIDE
I
NTRODUCTION
1-5
Page 12
Safety
Did you know ...
Electrical storms can cause
serious damage to your
systems if they are not
disconnected from all outside
services.
Safety
Safety Advice
The iPAQ Connection Point is an electrical device. Treat it
➜
with care to prevent damage to the device and to avoid
personal injury.
Use a grounding plug to prevent electrical shorts, shocks, or
➜
fires.
Use a surge protector to regulate the flow of electricity to
➜
your network devices: the iPAQ Connection Point,
computers, modems, printers, speakers, and monitors.
For more safety and comfort information, visit our Web site:
➜
www.compaq.com/comfortguide
Caution:
▲
disconnect all outside services from the computer and from the
network. Such services include power, phone lines (voice, V.90, DSL,
and HomePNA), and cable connections (cable modem and cable TV).
All of these can carry damaging power surges into your network.
During an electrical storm, it is recommended that you
1-6 I
NTRODUCTION
IPAQ C
ONNECTION POINT USER GUIDE
Page 13
iPAQ Connection
Point
Your iPAQ Connection Point provides a maintenance-free,
In This Chapter
What Do You Get?, 2-2
iPAQ Connection Point
Functionality, 2-5
always-on link to the Internet and provides unmatched ease of
installation and use in one simple device. The iPAQ Connection
Point provides broadband or V.90 Internet connectivity to all
computers on your network through a single compatible*
Internet service provider (ISP) connection and also provides
firewall protection for your network from the Internet.
2
Add-On Features and
Services, 2-10
* Some ISPs such as America Online and CompuServe may not
be compatible. Please check
www.compaq.com/connectionpoint for more information.
PAQ C
I
ONNECTION POINT USER GUIDEI
PAQ C
ONNECTION POINT
2-1
Page 14
What Do You
Get?
The following sections
provide a brief
introduction to the basic
hardware and pre-installed
software that make up your
iPAQ Connection Point.
When the iPAQ
Connection Point is
removed from the carton,
it is ready for use.
The device can be placed
in any unobtrusive, out-ofthe-way spot in your home
or small office. It also
comes with a wall-mount
bracket, so you can even
hang it on a wall.
What Do You Get?
iPAQ Connection Point Hardware
Your iPAQ Connection Point package contains the following
items:
1 iPAQ Connection Point device
2 User Guide
3 RJ11 (Phone cable)
4 AC power adapter
5 RJ45 (Ethernet) cable
6 Wall-mount bracket
Complete installation
information is available at
the following Web address:
www.compaq.com/
connectionpoint/install
Tip
Save the packaging in which
your iPAQ Connection Point
arrived. It will be useful in
case you move or need to ship
the device.
Note:
Illustrations shown in this guide may vary slightly from your iPAQ
Connection Point.
2-2 IPAQ C
ONNECTION POINT
IPAQ C
ONNECTION POINT USER GUIDE
Page 15
What Do You Get?
(continued)
The bezel in the front of the
iPAQ Connection Point
contains indicator lights
that show the status of the
network at a glance.
Indicator Lights
The table below describes the indicator lights and explains the
function of each.
PAQ C
I
ONNECTION POINT USER GUIDEI
No.DescriptionLight Status
Wireless network• Steady indicates HomeRF network is
1
enabled.
• Blinking indicates activity.
Wired network• Steady indicates an Ethernet and/or
2
HomePNA network connection.
• Blinking indicates activity.
Internet connection• Steady indicates an Internet connection.
3
• Blinking indicates activity.
4
Power
Ÿ
• Steady indicates power on.
• Blinking indicates power-on self-test.
PAQ C
ONNECTION POINT
2-3
Page 16
What Do You Get?
(continued)
Did you know ...
There are two different types
of connectors used on your
iPAQ Connection Point:
RJ11, which is the type
commonly used for telephone
lines (including HomePNA
networking), and RJ45, which
is used for Ethernet
connections and is larger.
Did you know ...
Local Area Network (LAN) is
a set of connected computers.
The iPAQ Connection Point
supports HomeRF, Ethernet,
HomePNA, or any
combination of these.
Ports on Your iPAQ Connection Point
The table below describes the ports and explains the function of
each.
Wide Area Network (WAN) is
a connection over a large
area, including Internet
connections.
2-4 IPAQ C
ONNECTION POINT
No.PortFunction
1
2
——Antenna, used for HomeRF network
RJ11
Telephone connector
0
3
4
5
6
RJ45Ethernet-type connector, used for Ethernet home
network
RJ11
~
RJ45Ethernet-type connector used for broadband Internet
A/C input<Power adapter connector
RJ11 connector used for V.90 Internet connection
and Home phoneline network
connection
IPAQ C
ONNECTION POINT USER GUIDE
Page 17
iPAQ
Connection
Point
Functionality
Did you know ...
Several additional functions
can be added to enhance the
functionality of your iPAQ
Connection Point.
➜ LiveSecurity subscription
➜ Additional user licenses
iPAQ Connection Point Functionality
Basic Functionality
The iPAQ Connection Point is shipped with its basic
functionality, which connects all your networked devices
to each other and to the Internet. The basic iPAQ Connection
Point functionality includes the following:
DHCP client and server
➜
Security firewall
➜
Internet connection sharing
➜
Dial on Demand service
➜
Home networking using HomeRF, HomePNA, Ethernet, or
➜
any combination of these
➜ Web f il t e r i n g
➜ Virtual Private
Networking
Did you know ...
If it is required by your ISP or
if it is necessary for network
administration reasons, the
iPAQ Connection Point can
accept a fixed IP address.
Five user licenses
➜
First 90 days free LiveSecurity subscription
➜
Internet connection monitoring (available for Windows
➜
operating systems only)
DHCP Client Server
Dynamic Host Configuration Protocol (DHCP) enables a DHCP
server to assign unique Internet Protocol (IP) addresses to all the
devices on your network. This feature enables the network to
manage itself.
The Network Address Translation (NAT) functionality of the
DHCP server also enables the devices on your network to
communicate with the Internet through a single IP address.
PAQ C
I
ONNECTION POINT USER GUIDEI
PAQ C
ONNECTION POINT
2-5
Page 18
iPAQ Connection
Point Functionality
(continued)
Did you know ...
The firewall security
provided by the iPAQ
Connection Point is referred
stateful packet
to as
inspection
.
WatchGuard® Firewall
The iPAQ Connection Point provides the maximum amount of
security because it can be set to refuse any data from the Internet
that was not requested by a local network device.
When a networked device sends a request over the Internet, the
Network Address Translation (NAT) functionality removes the
unique local address of the device and replaces it with a single
IP address that represents your entire local network to the
Internet.
Incoming Internet traffic is
allowed or denied access
based on outgoing requests.
When a network request is received, the iPAQ Connection Point
remembers which device made the request. The IP address for
the incoming data is then replaced with the local IP address for
the device that requested the data. If the incoming data was not
requested by a network device, the data is blocked.
2-6 IPAQ C
ONNECTION POINT
IPAQ C
ONNECTION POINT USER GUIDE
Page 19
iPAQ Connection
Point Functionality
(continued)
Did you know ...
Using only one IP address to
identify your local network to
the Internet eliminates the
need for additional IP
addresses from your ISP.
Sharing a Single Internet Connection
The iPAQ Connection Point lets all of the supported devices on
your local network share the same Internet connection at the
same time.
You can share your existing broadband connection, or use the
built-in V.90 modem.
Within your local network, each device is assigned a unique IP
address by the iPAQ Connection Point DHCP server.
If you send a request over the Web, such as when your browser
performs a search, the IP address of the local device making the
request is replaced with the IP address that identifies your local
network to the Internet.
When the requested data arrives, the iPAQ Connection Point
sends the information to the network device that made the
request.
PAQ C
I
ONNECTION POINT USER GUIDEI
PAQ C
ONNECTION POINT
2-7
Page 20
iPAQ Connection
Point Functionality
(continued)
On Windows-based
systems, the Internet
connection monitoring
feature of the iPAQ
Connection Point lets you
verify whether your
modem is connected to the
Internet.
Did you know ...
Dial on Demand for V.90 Modem Users
If you are using the built-in V.90 modem to access the Internet,
iPAQ Connection Point provides the convenience of Dial on
Demand. The Dial on Demand function is initiated
automatically when someone opens a Web browser from any
device on the local network. If an Internet connection is not
currently open, iPAQ Connection Point detects the request for an
outside IP address, dials the telephone, and makes the
connection.
Note:
The first time you request Internet access after setting up your iPAQ
Connection Point, or after a period of inactivity, you may have to wait while
the iPAQ Connection Point re-establishes your Internet connection. You may
have to click
Refresh
on your browser for the page to load.
When any device on your
network makes a request for
Internet access, your iPAQ
Connection Point detects
whether its V.90 modem is
connected to the Internet and
auto-dials to your ISP if it is
not.
Did you know ...
Registered users can upgrade
their user licenses in blocks
of five user accounts up to a
maximum of 50 users.
If you have a broadband connection (DSL or cable), you are
connected to the Internet whenever the system is powered on.
Home Networking
Your iPAQ Connection Point supports many popular home
networking types, including HomeRF (wireless), home
phoneline, and Ethernet networking. You may mix all three
network types seamlessly. Easily enjoy simultaneous Internet
access, file and printer sharing, and head-to-head gaming from
any computer in your home.
Software License for Five Users
The basic purchase agreement for the iPAQ Connection Point
includes software license accounts for five users.
2-8 IPAQ C
ONNECTION POINT
IPAQ C
ONNECTION POINT USER GUIDE
Page 21
iPAQ Connection
Point Functionality
(continued)
Did you know ...
The first 90 days of
LiveSecurity are included in
the purchase price, but you
must register to receive the 90
days of LiveSecurity service.
At the end of the 90-day free
trial period, WatchGuard
offers subscriptions for the full
LiveSecurity service.
First 90 Days Free LiveSecurity
™
Subscription
A free 90-day trial subscription to LiveSecurity is included in
the basic iPAQ Connection Point package.
Additional information is
available on the iPAQ
Connection Point Web site:
www.compaq.com/
connectionpoint
LiveSecurity consists of the following features:
Access to the LiveSecurity Web site
➜
After logging in to the LiveSecurity site, customers have
➜
access to these resources:
•
LiveSecurity portal—one stop for anything you need to
know about your firewall
•
Software updates and firewall updates
•
WatchGuard's LiveSecurity Knowledge Base—
articles which can help you configure your network
•
Web Activity Tracking—monitors Web browsing
activity
•
Network event log archives—for your f irewall, stored at
the LiveSecurity Web site
•
Regularly scheduled e-mail with Tips-and-Tricks—for
registered users
PAQ C
I
ONNECTION POINT USER GUIDEI
•
Virus warnings and security alerts—e-mailed to you as
they become necessary
PAQ C
ONNECTION POINT
2-9
Page 22
Add-On
Features and
Services
Did you know ...
Add-On Features and Services
Optional Software Features
iPAQ Connection Point can be enhanced with several add-on
software functions available from WatchGuard:
LiveSecurity subscription
➜
Additional user licenses
➜
Web filtering
➜
You can enhance the basic
functionality that comes with
your iPAQ Connection Point
by ordering the add-ons
described in this section.
Visit the iPAQ Connection
Point Web site for more
information:
www.compaq.com/
connectionpoint
Virtual Private Networking
➜
LiveSecurity™ Subscription
At the end of the 90-day free trial period, WatchGuard offers
subscriptions for the full LiveSecurity service.
Additional User Licenses
iPAQ Connection Point comes with five user licenses.
Registered users can upgrade their user license accounts in
blocks of five accounts to a maximum of 50 users.
2-10 IPAQ C
ONNECTION POINT
IPAQ C
ONNECTION POINT USER GUIDE
Page 23
Add-On Features
and Services
(continued)
Tip
Web filtering can be set to
block any or all of your users
from accessing unwanted
material.
Web Filtering (or Blocking)
The WatchGuard WebBlocker can be programmed to permit or
deny to specific users access to web servers that provide
unwanted content.
The WatchGuard WebBlocker organizes Web servers into
content categories including violence, profanity, nudity, and
gambling.
The WatchGuard WebBlocker allows you to set specific access
privileges for each local network user, giving you control over
his or her Web access.
PAQ C
I
ONNECTION POINT USER GUIDEI
PAQ C
ONNECTION POINT
2-11
Page 24
Add-On Features
and Services
(continued)
Did you know ...
iPAQ Connection Point uses
the IPSec VPN standard to
implement the Virtual Private
Networking feature. The
IPSec standard focuses on
the security that can be
provided at the IP layer of the
network.
Virtual Private Networking
The Virtual Private Networking (VPN) feature allows your iPAQ
Connection Point to participate as part of a secure network that
can be accessed over the Internet. This enhancement allows you
to download software that lets you access your network from an
offsite device over the Internet. You have protected access to
your network resources (application and data) on a secure,
trusted network.
2-12 IPAQ C
ONNECTION POINT
IPAQ C
ONNECTION POINT USER GUIDE
Page 25
iPAQ Connection
Point Installation
The iPAQ Connection Point is easy to set up and use. This
In This Chapter
chapter explains the steps necessary to get your device up and
running, both internally and on the Internet.
3
What Do You Need?, 3-2
Location of the Unit, 3-3
Setting Up, 3-5
Installing the iPAQ Connection Point includes considering your
operating system and network type(s) and then tailoring the
installation process to meet your needs. A detailed installation
wizard is provided on the iPAQ Connection Point Web site.
Preliminary steps for installing your new iPAQ Connection
Point device are provided in this chapter.
This section explains how to obtain specific installation
information for your computer and network setup, and how to
set up your iPAQ Connection Point system. The installation
information should be read and performed sequentially.
PAQ C
I
ONNECTION POINT USER GUIDEI
PAQ C
ONNECTION POINT INSTALLATION
3-1
Page 26
What Do You
Need?
Tip
Before you begin the
installation of any hardware
or cabling, you must connect
to the iPAQ Connection Point
Web site for complete
instructions.
What
Do You
Need?
Installation Requirements
Before you begin the Web-based installation, you need the
following items:
Existing Internet connection through an Internet Service
➜
Provider (ISP)
Web browser—for example, Microsoft Internet Explorer 3.0
Printer or formatted diskette (for printing or downloading the
➜
installation instructions)
Cables and modem or network interface cards (NIC),
➜
according to the following table:
Internet ConnectionCable NeededModem Needed
V.90Phone cableNone (built-in V.90
modem)
BroadbandEthernet* cableDSL or cable modem
Home Network TypeCable NeededNIC Needed
HomeRFNoneWireless NIC
HomePNAPhone cable for each
device
Ethernet; one deviceCrossover cableEthernet NIC
Ethernet; multiple
devices using hub
with uplink port
Ethernet; multiple
devices using hub
without uplink port
* CAT5 recommended
If your operating system is Microsoft Windows NT,
➜
Ethernet* cable for each
device and one crossover
cable
Ethernet* cable for each
device
HPNA NIC
Ethernet NIC
Ethernet NIC
Windows 2000, Linux, or another managed platform, you
must be logged on with administrator rights (privileges) in
order to make the necessary setting changes.
3-2 IPAQ C
ONNECTION POINT INSTALLATION
IPAQ C
ONNECTION POINT USER GUIDE
Page 27
Location
Location of the Unit
Where Should the iPAQ Connection
of the Unit
Depending on the type(s) of
networking you have, your
iPAQ Connection Point can
be located in an out-of-theway corner or even in a
closet.
Tip
You can mount your iPAQ
Connection Point unit on a
wall using the supplied
mounting bracket.
Point Be Installed?
The iPAQ Connection Point device can be placed almost
anywhere in your home or office. When deciding where to
locate the unit, keep in mind the following points:
The unit should be located where the ambient temperature
➜
does not exceed 40 degrees Celsius (104 degrees
Fahrenheit). Therefore, you are advised not to place it in an
attic.
The unit should be near a power outlet and near your Internet
➜
connection.
If your network includes Home Phoneline networking, place
➜
the unit near a telephone jack.
If your network includes HomeRF networking, the unit
➜
should be located within the range of all wireless devices,
typically 150 feet (46 meters), and the built-in antenna
should be in the up position.
PAQ C
I
ONNECTION POINT USER GUIDEI
PAQ C
ONNECTION POINT INSTALLATION
3-3
Page 28
Location of the Unit
(continued)
Your iPAQ Connection
Point comes complete with
a wall-mount bracket, so
you can place the unit in
any out-of-the-way
location.
Using the Wall-Mount Bracket
To mount your iPAQ Connection Point on a wall, complete the
following steps:
1. Choose the location for mounting your iPAQ Connection
Point.
2. Attach the bracket to the wall using screws (not included) that
are appropriate for the type of wall. You should secure at least
one of the screws to a stud.
3. Snap the unit into the bracket, inserting the tab located near
the back of the unit first.
4. To remove the unit from the bracket, press the tab on the
underside of the bracket near the front of the unit, and lift the
unit off the bracket.
3-4 IPAQ C
ONNECTION POINT INSTALLATION
IPAQ C
ONNECTION POINT USER GUIDE
Page 29
Setting Up
Setting Up
Setting Up the iPAQ Connection Point
Did you know ...
The entire setup process for
your iPAQ Connection Point is
contained in a simple-tofollow wizard on the iPAQ
Connection Point Web site.
Before installing any of your new hardware or cables, use your
existing Internet connection and Web browser to access the iPAQ
Connection Point Web site:
www.compaq.com/connectionpoint/install
From the iPAQ Connection Point Web site, retrieve the
installation procedure for your network type. The Wizard will
walk you through the entire installation process. When
prompted, print or save a copy of the offline portion of this
procedure.
After you complete the steps in the Wizard for each device on
your network, your setup is complete!
PAQ C
I
ONNECTION POINT USER GUIDEI
PAQ C
ONNECTION POINT INSTALLATION
3-5
Page 30
3-6 IPAQ C
ONNECTION POINT INSTALLATION
IPAQ C
ONNECTION POINT USER GUIDE
Page 31
Need Some Help?
This chapter provides possible solutions to problems you may
Did you know ...
The latest information about
solving problems with your
iPAQ Connection Point can
be found on the iPAQ
Connection Point Web site:
www.compaq.com/
connectionpoint
encounter with the installation or operation of your iPAQ
Connection Point. The left column presents some of the common
problems. Possible causes and solutions appear in the middle and
right columns. Read the following descriptions and solutions,
and visit our Web site for more information:
www.compaq.com/connectionpoint
4
PAQ C
I
ONNECTION POINT USER GUIDE
N
EED SOME HELP
? 4-1
Page 32
SymptomProblemSolution
I can’t see the iPAQ Connection
Point internal configuration
pages.
PC is set for static IP addressRe-run the configuration wizard.
If the problem persists, manually
check that dynamic IP addressing
is enabled.
Cabling—HPNA and Ethernet• If you are using phoneline
networking, ensure that a
phone cable is connected
between the wall jack and the
lower, narrow RJ11 port on
the iPAQ Connection Point.
• If you are using Ethernet
networking, ensure that the
correct cables are connected
between the PC and the iPAQ
Connection Point, or between
the PC, the hub, and the iPAQ
Connection Point.
HomeRF security codeEnsure that the security code on
the iPAQ Connection Point internal
configuration page and the code
on the HomeRF client match.
Power to the iPAQ Connection
Point
Make sure the power cable is
fully plugged into the unit and the
power outlet.
Proxy is enabledMake sure that the proxy feature
on the computer is disabled.
If you did not run the
configuration wizard, do so now.
4-2 N
EED SOME HELP
? IPAQ C
ONNECTION POINT USER GUIDE
Page 33
SymptomProblemSolution
I can see the configuration
pages, but I can’t get to the
Internet.
• ISP is using static IP
addressing and iPAQ
Connection Point is using
dynamic IP addressing
Ensure that both your ISP and
your iPAQ Connection Point are
using the same type of IP
addressing.
• ISP is using dynamic IP
addressing and iPAQ
Connection Point is using
static IP addressing
V.90 dialing problems• Ensure that a phone cable is
connected between the wall
jack and the lower RJ11 port
on the iPAQ Connection Point.
• Check your iPAQ Connection
Point dial-up configuration
page to verify the ISP access
phone number, and user
name and password are
correct.
CablingEnsure all WAN cables are
properly connected.
ISP is temporarily downTry to connect at a later time.
PAQ C
I
ONNECTION POINT USER GUIDE
No power to external DSL or
cable modem
Make sure that the modem is
powered on.
Proxy is enabledDisable proxy on your iPAQ
Connection Point configuration
page.
N
EED SOME HELP
? 4-3
Page 34
4-4 N
EED SOME HELP
? IPAQ C
ONNECTION POINT USER GUIDE
Page 35
Telecom Network
Approvals
The telecommunications device in your computer is approved for
In This Chapter
U.S. Regulations
Governing the Use of
Modems, 5-2
connection to the telephone network in the countries whose
approval markings are indicated on the product label located on
the bottom of the unit. Additional country approvals may be
found on the Compaq Web site. To view these approvals, visit
www.compaq.com and perform a site search for the words
“telecom network approvals.” If a selection is available for your
product, you may view and print the approval marks or numbers.
Selecting a country other than the one in which you are currently
located may cause your modem to be configured in a way that
violates the telecommunication regulations/laws of that country.
In addition, your modem may not function properly if the correct
country selection is not made. If a message appears that states
that the country is not supported, the modem has not been
approved for use in this country and should not be used.
5
PAQ C
I
ONNECTION POINT USER GUIDE
T
ELECOM NETWORK APPROVALS
5-1
Page 36
U.S.
Regulations
Governing the
Use of Modems
U.S. Regulations Governing the Use of Modems
This equipment complies with Part 68 of the FCC rules. Located
on the bottom of the product is a label that contains, among
other information, the FCC Registration Number and Ringer
Equivalence Number (REN) for this equipment. Upon request,
you must provide this information to your telephone company.
Ringer Equivalence Number
The REN is useful to determine the quantity of devices you may
connect to your telephone line and still have all of those devices
ring when your telephone number is called. In most areas (but
not all), the sum of the RENs of all devices connected to one line
should not exceed five (5.0). To be certain of the number of
devices you may connect to your telephone line, as determined
by the REN, you should contact your local telephone company
to determine the maximum REN for your calling area.
The REN for this device will not exceed 0.6.
An FCC-Compliant 6-position modular plug is provided with
this equipment. This equipment is designed to be connected to
the telephone network or to the premises wiring using a
compatible 6-position modular jack which is FCC Part 68
Compliant.
If your telephone equipment causes harm to the telephone
network, the telephone company may discontinue your service
temporarily. If possible, they will notify you in advance. But, if
advance notice is not practical, you will be notified as soon as
possible. You will also be informed of your right to file a
complaint with the FCC.
Your telephone company may make changes in its facilities,
equipment, operations, or procedures that could affect the proper
functioning of your equipment. If they do, you will be notified
in advance to give you an opportunity to maintain uninterrupted
telephone service.
5-2 T
ELECOM NETWORK APPROVALS
IPAQ C
ONNECTION POINT USER GUIDE
Page 37
If you experience trouble with this telephone equipment, contact
your local telephone company for information on obtaining
service or repairs. The telephone company may ask that you
disconnect this equipment from the network until the problem is
corrected or until you are sure that the equipment is not
malfunctioning.
This equipment may not be used on coin-service telephones
provided by the telephone company. Connection to party lines is
subject to state tariffs.
For the Compaq Customer Support Center and your nearest
Compaq Authorized reseller in North America, call
1-800-345-1518 or write:
Compaq Customer Support Center
P.O. Box 692000
Houston, Texas 77269-2000
Telephone Consumer Protection Act of 1991
The Telephone Consumer Protection Act of 1991 makes it
unlawful for any person to use a computer or other electronic
device to send any message via a telephone facsimile machine
unless such message clearly contains, in a margin at the top or
bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification of
the business or entity or individual sending the message and the
telephone number of the sending machine or such business or
entity or individual.
PAQ C
I
ONNECTION POINT USER GUIDE
T
ELECOM NETWORK APPROVALS
5-3
Page 38
5-4 T
ELECOM NETWORK APPROVALS
IPAQ C
ONNECTION POINT USER GUIDE
Page 39
Glossary
This Glossary is provided to help new users understand computer networking concepts by
defining the terms used in this guide and by defining other commonly used network terms.
Refer to operator guides supplied with your computer for terms and information related to
basic computer operations.
B
10BaseT; 10/100BaseT Network
A variant of Ethernet, which allows
stations to be attached via twisted-pair
cable. 10BaseT operates at 10Mbps, and
10/100BaseT operates at 10Mbps or
100Mbps. Twisted pair cables are
terminated in RJ45 connectors.
A
ADSL(Asymmetric Digital Subscriber
Line) See DSL.
alphanumericA combination of letters,
numerals, punctuation, and mathematical
symbols.
asymmetricReferences data transmission
where the upstream and downstream
speeds are different. Typically, the
downstream speeds are much greater than
the upstream speeds. Contrast with
symmetric.
bandwidthThe speed at which data can
travel. The higher the bandwidth, the faster
the data can travel. Bandwidth may be
physically limited by the medium used for
transmission (wires or cables), or it may be
artificially limited by communications
standards.
baudThe speed at which modems transfer
data. One baud is roughly equal to one bit
per second. It takes eight bits to make up
one letter or character. Modems rarely
transfer data at exactly the same speed as
their listed baud rate because of static,
telephone line conditions, and data transfer
overhead.
bps (bits per second)The speed at which
data bits are transmitted over a
communications medium.
broadbandDescribes higher bandwidth
networks, especially those that can
transmit at 200 kbps and above. This
includes Internet connections such as cable
modems, DSL modems, and satellite
downlinks.
IPAQ CONNECTION POINT USER GUIDE
G
LOSSARY
-1
Page 40
browserA program that allows a person
to read hypertext and view graphic images.
The browser is what actually displays the
Web pages on the Internet. Some browsers
can be used to view files on other devices
on a network as well.
crossover cable Special cables made to
allow two devices to network together
without requiring a hub. They can also be
used to connect a hub (without an uplink or
WAN port) to a DSL or cable modem.
byteA sequence of eight consecutive bits.
Computer data is made up of bits and is
most often grouped and counted in bytes.
Typically, one byte is required to display a
single alphanumeric character.
C
cable modemA device that allows your
computer high-speed access to data (such
as information on the Internet) through a
cable television network.
Category 5 cableThe suggested
minimum standard UTP cable installed to
create an Ethernet network. Also referred
to as CAT5 cable.
clientA computer or device that connects
to servers or services available on a
network and presents information to the
user.
D
DHCP (Dynamic Host Configuration
Protocol) A network protocol that
enables a DHCP server to automatically
assign an IP address to individual
computers or to devices on a network. The
purpose of DHCP is to enable devices on
an IP network to obtain their configuration
from a server (the DHCP server) rather
than use preset values determined and
managed by the user.
DNS (Domain Name Server or Domain
Name System)Primarily used to
translate, or resolve, the IP number for a
computer (for example 192.168.1.1) from
its alphanumeric name (for example
www.compaq.com). This feature is
important because an IP number is
required for initiating a connection to the
remote system.
client/server interfaceA program that
provides an interface between servers
(computers that provide services) and
clients (computers or devices that use
those services). This is most commonly
used across networks. These services can
include access to databases, printers, files,
and so on. See peer-to-peer networking.
G
-2 IPAQ C
LOSSARY
downstreamThe traffic on a network
from the provider to the endpoint (your
computer, for example). Downloading a
Web page is downstream traffic. See
upstream.
ONNECTION POINT USER GUIDE
Page 41
DSL (Digital Subscriber Line)
A type of broadband Internet connection
that uses a digital modem connected to
regular telephone wires (twisted-pair
copper wiring), and that typically transfers
up to 8 Mbps downstream and 128 kbps
upstream, depending on the type of service
purchased.
E
Ethernet A highly popular and
internationally standardized networking
technology (comprising both hardware and
software) that enables computers to
communicate with each other. Ethernet
supports several ways of connecting
devices together. Currently, the most
popular is 10BaseT.
G
gateway Used to connect two or more
networks together. A residential gateway
connects the WAN (network outside the
home) to the LAN (network inside the
home).
G.Lite DSL Also referred to as Universal
DSL, G.992.2, or G.Lite. A standard type
of DSL which is being developed jointly
by a group of telecommunications and
computer companies (including Compaq)
known as the Universal DSL Working
Group, or UAWG. G.Lite DSL allows a
DSL modem to operate concurrently with
normal telephone service on a single phone
line.
H
F
firewallA method to keep a network
secure. It filters out unwanted or
disallowed network traffic in order to stop
unwarranted access from anyone outside
the firewall to devices within the firewall
protection.
FTP (File Transfer Protocol)
Used to transfer files over a TCP/IP
network (Internet, UNIX, and so on). It
includes functions to log onto the network,
list directories, and copy files. It can also
convert between character codes.
IPAQ CONNECTION POINT USER GUIDE
home network The network within your
home that connects many different devices
together in order to provide information,
communication, and control. Often used to
share files, music, peripherals (such as
printers), and Internet connections among
devices.
home page The default document or
starting point at a Web site.
G
LOSSARY
-3
Page 42
home phoneline network
An Ethernet-compatible home network in
which computers are connected using
existing in-home phone wiring instead of
UTP cable. This allows for the
interconnection of computers, printers,
scanners, and other devices (including
telephone equipment) in the home or small
office. Home phoneline networking is
based on the HPNA industry standard
specification.
HPNA (Home Phoneline Network
Alliance)An association of companies
(including Compaq) working together to
develop a single, unified home phoneline
networking standard that is compatible
with existing Ethernet technology.
HomeRF network A wireless network for
the home or small office using RF (radio
frequencies) to provide a connection
medium between computers and other
devices. HomeRF is based on the SWAP
wireless networking specification,
allowing data to travel at up to 1.6 Mbps
through walls, floors, and ceilings, to a
maximum distance of 150 feet (46 meters)
between devices.
host Any computer that provides services
to remote users.
HRFWG (Home Radio Frequency
Working Group) An association of
companies (including Compaq) working
together to develop standard wireless
networking technologies for homes and
small businesses.
HTML (HyperText Markup Language)
The standard language for documents
designed for viewing on the Web with a
browser. They are easily identified by the
file extension .htm or .html.
hubGenerally, a term used to describe a
device that serves as the center of a
star-topology network. Ethernet 10BaseT
is an example of a star-topology network.
The cables from all devices on a network
are connected to the hub, which connects
them all together. Hubs are necessary in
any 10BaseT network comprising more
than two devices. For a network of only
two devices, a special cable called a
crossover cable can be used to connect the
two devices. A hub is not required for a
home phoneline network.
hyperlinkAn embedded link in a Web
page to another document or Web site. In
many browsers, when you position the
cursor over a hyperlink (colored text or
image), a small hand is displayed. When
you click the hyperlink, your browser
displays the new document or Web site.
I
interfaceA means by which a user
communicates with a computer.
InternetA worldwide collection of
computer networks that are interconnected
so that users can share electronic
information.
G
-4 IPAQ C
LOSSARY
ONNECTION POINT USER GUIDE
Page 43
Internet sharing PC A single computer
that stores resources (files, data, and an
Internet connection) and that can be
accessed by other networked computers.
Other computers on the network access the
Internet through this PC.
ISP (Internet service provider)
A company that provides access to the
Internet. ISPs can potentially provide
access through DSL, cable, satellite, and
standard telephone service.
Intranet A network inside a facility or
home that connects servers, computers,
and peripheral equipment and other
devices together, allowing them to
communicate with each other.
IP (Internet protocol) All data on the
Internet flows in IP packets, following a
universal addressing scheme called IP
addresses.
IP address A computer's unique address
on a network. This address is used to send
and receive data between locations on the
network. An IP address is a 32-bit number,
and each standard address is unique on the
Internet. IP addresses are usually written as
four numbers, between 0 and 255,
separated by periods (for example
192.168.1.1).
IPSec (IP Security) A methodology that
allows for secure network access that can
be provided at the IP layer of the network.
This in turn allows for machines to have
secure connections even though data
travels across the Internet.
ISDN (Integrated Services Digital Net-
work)Communications protocols
permitting telephone networks to carry
data, voice, and other source material.
ISDN is a telephone network separate from
that used in standard telephone service.
K
kbpsKilobits per second. Used to express
speeds of data transfer through a network.
One kilobit equals 1000 bits.
kHzAbbreviation for kilohertz, a unit of
frequency equal to 1000 cycles per second.
L
LAN (local area network)
A set of connected or networked
computers and/or other devices in a single
location, such as a home or an office
building. Computers and devices
connected on a LAN have the ability to
share data among themselves on the
network. See WAN.
M
MbpsMegabits per second. Used to
express speeds of data transfer through a
network. One megabit equals 1000
kilobits, or 1,000,000 bits.
MHzAbbreviation for megahertz, a unit of
frequency equal to 1,000,000 cycles per
second.
IPAQ CONNECTION POINT USER GUIDE
G
LOSSARY
-5
Page 44
modem (MOdulation/DEModulation)
A device that translates digital information
into analog signals and back again. Modem
technology bridges the gap between analog
telephone technology and digital
electronics. This makes possible the
transfer of data along standard telephone
lines.
NIC (network interface card)A piece of
hardware that can be installed in your
computer to enable it to connect to a
network. The NIC provides the point of
connection for a device on the network.
Network cables are plugged in to the NIC.
O
N
NAT (Network Address Translation)
A technique developed to allow the use of
a single IP address for a whole network of
computers. This allows multiple computers
to access the network without providing
detailed identifying data. NAT enhances
security as external sources are not able to
obtain the identifying data that would
allow them to access and potentially
compromise the network.
navigateTo move through a Web site or
online document by clicking the hyperlinks
embedded in the text or images.
networkTwo or more computers linked
together to share resources such as
programs, data, files, music, printers, and
modems.
network adapterA piece of hardware
that is used to connect a computer to a
network. A network adapter may be a
PCMCIA (PC Card) or a PCI card (see
network interface card) or it may connect
to a computer externally via a Universal
Serial Bus (USB) or a parallel port.
OS (operating system)The interface that
permits a person and a computer to “talk”
to one another.
P
PAT (Port Address Translation)
A function provided by some routers that
allows hosts on a LAN to communicate
with the rest of the network (for example,
the Internet) without revealing the private
IP address.
peer-to-peer networkingA network that
allows clients to interface with each other
as peers without a server. Each client/peer
may provide services to other client/peers
and use services provided by other client/
peers.
POP (Point of Presence)A city or
location where a network can be
connected, often with dialup phone lines.
G
-6 IPAQ C
LOSSARY
ONNECTION POINT USER GUIDE
Page 45
POTS (Plain Old Telephone Service)
Basic analog telephone service. POTS
takes the lowest 4 kHz of bandwidth on
twisted-pair copper wiring. Any service
sharing a line with POTS must either use
frequencies above POTS or convert POTS
to digital and interleave with other data
signals. Also known as PSTN (Public
Switched Telephone Network).
powerline networkingTechnology that
allows a home network to utilize already
existing AC wiring as the cable connection
between computers and other devices on a
network. Powerline networking enables
easy home automation, merging home
security systems, lighting, and other
environmental controls with the home
network.
R
RJ11 connector The standard telephone
line connector that plugs into a jack in the
wall to receive phone service. Also used to
connect computers in a home phoneline
network.
RJ45 connectorThe standard connector
(plug) for Ethernet cables. Slightly wider
than RJ11.
routerA device that forwards traffic
between networks according to network
layer information and to tables constructed
from routing protocols. It ensures that data
arrives where it should, and attempts to do
so in the most efficient manner.
PPP protocol (Point-to-Point)
A protocol that provides a method for
transmitting packets over serial point-topoint links such as router-to-router and
host-to-network connections over both
synchronous and asynchronous circuits.
PPTP (Point-to-Point Tunneling
Protocol)A protocol that allows Point-
to-Point Protocol (PPP) connections to be
tunneled through an IP network, creating a
Virtual Private Network (VPN). It is used
to secure Point-to-Point Protocol (PPP)
connections over a TCP/IP link.
S
search engineA program accessed on the
Internet that allows you to search large
databases for information by using
keywords or phrases.
serverA computer with a large hard disk
that serves (provides information to) other
computers connected to it by a network.
The Internet is a network of servers. When
you send or receive e-mail, it travels from
the sender’s computer to the receiver’s
computer through a number of servers.
SOHO (small office/home office)
Describes a level of features and
capabilities in computers and peripherals.
IPAQ CONNECTION POINT USER GUIDE
G
LOSSARY
-7
Page 46
SPI (Stateful Packet Inspection)
Refers to a firewall’s ability to examine IP
packet headers to determine origination/
destination addresses by using
predetermined rule sets to allow or deny
access to the packets. This is a security
feature commonly found in firewalls.
surfTo jump from place to place within or
between sites on the Internet, searching for
topics of interest by clicking hyperlinks.
See hyperlink and navigate.
symmetricData transmission that is the
same speed both downstream and
upstream.
T
TCP/IP (transmission control protocol/
Internet protocol)A set of networking
protocols that allows two or more
computers to communicate. TCP/IP was
developed by the Department of Defense
for the Defense Data Network and has
since been widely adopted as a networking
standard.
U
uplink portA port available on some
hubs or routers that is set aside for
connecting to other hubs, routers, or cable
or DSL modems.
upstreamThe traffic on a network which
goes from the endpoint (your computer) to
the provider. Sending an e-mail message is
upstream traffic. See downstream.
URL (Uniform Resource Locator)
The address your browser uses to locate a
specific site on the World Wide Web, such
as http://www.compaq.com
UTP (Unshielded Twisted Pair) cable
Used for creating Ethernet networks. See
Category 5 cable.
V
V.90 modemThe official ITU
international standard for 56K analog
modems. This is the standard most
commonly used to connect through the
telephone system. Although data can travel
at speeds up to 56 kbps from the ISP to
your home, the standard currently limits
the speed that data can be sent from your
home back to the ISP to 31.2 kbps.
VPN (Virtual Private Networking)
A system and method that enables remote
users to access a private network through a
public network. The remote user appears to
be connected directly to the private
network.
G
-8 IPAQ C
LOSSARY
ONNECTION POINT USER GUIDE
Page 47
W
WAN (Wide Area Network)
A communications network that covers a
wide geographic area, such as a
community, city, state, or country. A WAN
is a network spread over multiple
locations. The Internet is a global WAN.
See LAN.
wireless networking
A network without
physical cabling. Wireless networking
encompasses different standards of which
HomeRF is one. In a wireless network,
data is passed between devices using radio
frequencies.
WWW (World Wide Web)
A system of
servers that operate over the Internet. A
browser is used to follow hyperlinks
within and between Web sites. Documents
formatted in HTML are supported. See
HTML.
IPAQ CONNECTION POINT USER GUIDE
G
LOSSARY
-9
Page 48
G
-10 IPAQ C
LOSSARY
ONNECTION POINT USER GUIDE
Page 49
Index
C
Caution notices
defined
Compaq
Web site
Customer Support Center
connection sharing
connector
Ethernet-type
Internet
power adapter
RJ11
RJ45
telephone-type
content blocking
CyberPatrol
1-4
1-5, 2-2, 5-1
2-4
2-4
2-4
2-11
2-11
2-7
2-4
2-4
2-4
5-3
D
DHCP
DHCP server
Dial on Demand
Did you know ... notices defined
2-5
service
2-5
2-5
2-8
1-4
E
electronic documents defined
1-4
F
2-6
5-2
2-9
FCC rules
firewall
updates
H
Home RF networking
3-3
I
installation
3-5
3-2
2-3
requirements
procedure for accessing from Web site
Internet connection
Internet Service Provider See also ISP
IP address
2-6, 2-7
IPAQ CONNECTION POINT USER GUIDE
I
NDEX
-1
Page 50
iPAQ Connection Point
2-4
2-10
add-on features
connectors
functions
installation requirements
Web site
2-1, 2-7
ISP
2-5
3-5, 4-1
2-2
3-3
R
Ringer Equivalence Number (REN)
2-4
RJ11
2-4
RJ45
S
5-2
LiveSecurity
2-8
2-9
2-9
2-9
2-9, 2-10
firewall
license accounts
subscription
tracking activity
updates
Web site
modem
U.S. Regulations
V.90
NAT/PAT IP sharing
L
2-10
2-9
M
5-2
N
2-5
O
safety tips
security firewall
See also ... notices defined
server
DHCP
software
optional features
software license account
surge protector
1-6
2-5
1-6
2-5
2-10
2-8
1-4
T
Telephone Consumer Protection Act of 1991
5-3
Tip notices defined
1-4
U
user license
2-5
V
operating system requirements
P
port
A/C input
LAN RJ11
LAN RJ45
WAN RJ11
WAN RJ45
printer requirements
protected access
purchase agreement
I
-2 IPAQ C
NDEX
2-4
2-4
2-4
2-4
2-4
2-12
3-2
2-8
3-2
Virtual Private Networking (VPN)
W
2-6
1-4
3-2
ONNECTION POINT USER GUIDE
Warning notices defined
WatchGuard firewall
Web browser requirements
Web filtering
2-5
2-5, 2-12
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.