Compaq GS320 User Manual

AlphaServer GS80/160/320
System Management Console Installation and User's Guide
OrderNumber: EK–GSCON–IN. D01
This manual provides installation and configuration instructions for the system management console, as well as information about using the system management console for managing consoles in Compaq AlphaServer GS80/160/320 systems. This manual is for service providers, managers, and operatorsof Compaq AlphaServer GS80/160/320 systems.
Compaq Computer Corporation
Revised, February 2001
© 2001 Compaq Computer Corporation. Compaq, the Compaq logo, Compaq Insight Manager, AlphaServer, StorageWorks, and TruCluster
RegisteredinU.S. Patent and Trademark Office. OpenVMS,Tru64, and Carbon Copyare trademarks of Compaq Information Technologies Group, L.P. in the United States and other countries.
Acrobat is a trademarkof Adobe Systems Incorporated. ConsoleWorksis a trademark of TECSys Development Incorporated. Java is a trademark of Sun Microsystems, Inc. in the United States and othercountries. KEA!is aregistered trademark of Attachmate Corporation. Portionsof the software are © copyright Cimetrics Technology. UNIX is a trademark of The OpenGroup in the UnitedStates and other countries. Windows NT is a trademark of Microsoft Corporation. All other product names mentionedherein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information inthisdocument is provided “as is” without warranty of anykind andis subject to change without notice. Thewarranties for Compaq products areset forthin the expresslimited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
FCCNotice
This equipment generates, uses, and may emitradio frequencyenergy. The equipment has been type tested and found to complywith the limits fora ClassAdigital device pursuanttoPart15 of FCC rules, which are designed to providereasonable protection against such radio frequencyinterference.
Operation ofthisequipment ina residential area maycause interference in which case the user at his own expense will be required to take whatever measures may be required to correct theinterference.
Any modifications to this device—unless expresslyapproved by the manufacturer—can void the user’s authorityto operate this equipmentunder part 15 of the FCCrules.
Modifications
The FCCrequirestheuser to be notifiedthat any changes or modifications made to this device thatare not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment.
Cables
Connections to thisdevice must be made withshielded cables with metallicRFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
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Japanese Notice
Canadian Notice
This Class A digitalapparatus meets allrequirements ofthe CanadianInterference-CausingEquipment Regulations.
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Cet appareil numérique de la classe Arespecte toutesles exigences du Règlement sur le matériel brouilleur du Canada.
European Union Notice
Products with the CE Markingcomply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued bytheCommission of theEuropean Community.
Compliance with these directives implies conformitytothe following EuropeanNorms(in bracketsare the equivalent international standards):
EN55022 (CISPR 22)- Electromagnetic Interference EN50082-1 (IEC801-2, IEC801-3, IEC801-4) - Electromagnetic Immunity EN60950 (IEC950)- Product Safety
Warning!
ThisisaClass Aproduct. In a domesticenvironment thisproduct maycause radiointerferencein which case the user maybe required to take adequate measures.
Achtung!
Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können beiBetrieb dieses Gerätes Rundfunkstörungen auftreten, in welchenFällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist.
Attention!
Ceci est un produit de Classe A. Dansunenvironnementdomestique, ce produit risque de créer des interférencesradioélectriques, il appartiendra alorsà l'utilisateur deprendre les mesures spécifiques appropriées.

Contents

Preface .......................................................................................................................xv
Part 1 Overview of the System Management Console
Chapter 1 Overview
1.1 SystemManagement Console Overview............................................... 1-2
1.2 How to Use This Manual.......................................................................1-4
Part 2 Installing the System Management Console
Chapter 2 Before You Begin
2.1 Installation Kit......................................................................................2-2
2.2 Installation Sequence............................................................................2-4
Chapter 3 Connecting the SMC in a System with Multiple Serial
Console Lines
3.1 Set Up the SMC....................................................................................3-2
3.2 Cable the Terminal Server to the SMC.................................................3-4
3.3 Cable the Terminal Server to the GS80/160/320 ..................................3-6
3.3.1 Make the Cable Connection............................................................3-6
3.3.2 Record the Connections...................................................................3-8
3.3.3 Dress the Cables.............................................................................3-9
3.4 Cable the SMC to the CorporateNetwork.......................................... 3-10
Chapter 4 Connecting the SMC in a System with One Serial
Console Line
4.1 Set Up the SMC....................................................................................4-2
v
4.2 Cable the SMC to the GS80/160/320.....................................................4-4
4.3 Cable the SMC to the CorporateNetwork............................................ 4-6
4.4 Check the COM1 Settings.....................................................................4-8
Chapter 5 Configuring the SMC Software
5.1 Set the SMCSystemTime, Date, and TimeZone.................................5-2
5.2 Configurethe NetworkConnections.....................................................5-4
5.2.1 Verify the Computer Name.............................................................5-4
5.2.2 Verify the Network Protocol...........................................................5-6
5.2.3 ConfigureNetwork Adapter 1.........................................................5-8
5.2.4 ConfigureNetwork Adapter 2.......................................................5-10
5.2.5 Bind the Protocol ..........................................................................5-12
5.2.6 Verify the Network Setup.............................................................5-13
5.3 Enter the Mail Server Name in the ConsoleWorks Script.................. 5-14
5.4 ConfigureOutlook Express................................................................. 5-16
5.5 Delete Unused Consoles in ConsoleWorks..........................................5-18
5.6 Configurethe Terminal Server: Access Server Loader ....................... 5-20
5.6.1 Open Access Server Loader...........................................................5-20
5.6.2 Create the Database.....................................................................5-22
5.6.3 Verify the Connection...................................................................5-24
5.7 Configure the Terminal Server: Access Server Manager....................5-26
5.7.1 Open Access ServerManager.......................................................5-26
5.7.2 Test the Connection...................................................................... 5-28
5.7.3 Configure Access Server Manager ................................................ 5-30
5.8 Replace the ConsoleWorks ConfigurationFile....................................5-32
Chapter 6 Configuring the SMC for Remote Use
6.1 Set Up the Modem.................................................................................6-2
6.2 Configurethe Remote Access Software.................................................6-4
6.2.1 Carbon Copy Access Edition...........................................................6-4
6.2.2 WinVNC..........................................................................................6-6
Part 3 Using the System Management Console
Chapter 7 Getting Started with the System Management
Console
7.1 Logging on to the SMC..........................................................................7-2
7.2 Using the SMC Locally.........................................................................7-4
vi
7.3 Using the SMC Remotely......................................................................7-6
7.4 Keep in Mind.........................................................................................7-8
Chapter 8 ConsoleWorks
8.1 Starting ConsoleWorks.........................................................................8-2
8.2 Overview of ConsoleWorks....................................................................8-4
8.3 ConsoleWorks Screen............................................................................8-6
8.4 Managing Consoles...............................................................................8-8
8.4.1 LoadingCertificate Authority.......................................................8-10
8.4.2 Deleting a Console........................................................................8-14
8.4.3 Adding a Console..........................................................................8-16
8.4.4 Renaming a Console......................................................................8-20
8.5 Managing Events and Actions............................................................8-22
8.5.1 Adding an Event...........................................................................8-24
8.5.2 Importing and Using Compaq-Supplied Events...........................8-26
8.5.3 Enabling an Action.......................................................................8-28
8.5.4 Adding a Scan...............................................................................8-32
8.5.5 Acknowledging and Purging Events............................................. 8-34
8.5.6 Expunging Events.........................................................................8-36
8.6 Managing Users..................................................................................8-38
8.6.1 Adding a User...............................................................................8-40
8.6.2 Communicating with Another User..............................................8-42
8.6.3 Changing a User Password........................................................... 8-44
8.6.4 Adding a Profile............................................................................8-46
8.6.5 Modifying a Profile........................................................................8-48
8.7 Managing ConsoleWorks Log Files..................................................... 8-50
8.7.1 Viewing a Log File........................................................................8-52
8.7.2 Deleting Log Files......................................................................... 8-54
8.7.3 Mailing a Log File......................................................................... 8-56
8.8 Saving the Configuration....................................................................8-58
8.9 Using KEA! with ConsoleWorks.........................................................8-60
Chapter 9 Compaq AlphaServer Partition Manager
9.1 Starting CAPM......................................................................................9-2
9.2 Overview of CAPM................................................................................9-4
9.3 Partition Maps......................................................................................9-6
9.4 WorkingWith Hard Partitions .............................................................9-8
9.4.1 Creating Hard Partitions..............................................................9-10
9.4.2 Adding a Hard Partition............................................................... 9-14
9.4.3 Deleting aHard Partition.............................................................9-16
vii
9.4.4 Modifying a Partition Map............................................................9-18
9.4.5 Saving, Validating, and Committing a Partition Map..................9-20
9.4.6 Loadinga Saved PartitionMap.................................................... 9-22
9.5 WorkingWith Soft Partitions............................................................. 9-24
9.5.1 Basic Soft Partitioning..................................................................9-26
9.5.2 Adding a Soft Partition................................................................. 9-28
9.5.3 Modifying a SoftPartition............................................................9-30
9.5.4 Deleting a Soft Partition ............................................................... 9-32
9.5.5 Advanced Soft Partitioning...........................................................9-34
9.6 Managing CAPM Files........................................................................9-36
Chapter 10 Graphical Configuration Utility
10.1 Setting Upthe GCU............................................................................10-2
10.1.1 Establish Access Control...............................................................10-2
10.1.2 Create an Account for Each Galaxy Instance ............................... 10-4
10.1.3 Define the Applications.................................................................10-6
10.2 Using the GCU.................................................................................... 10-8
Part 4 Troubleshooting
Chapter 11 Troubleshooting
11.1 Troubleshooting Chart........................................................................ 11-2
11.2 Changing Baud Rates: System with Multiple Console Lines.............11-8
11.2.1 Set the Terminal Server Port Speed to Match the GS80/160/320
Partition Speed.............................................................................11-8
11.2.2 Test for a Baud Rate Match and Set Both to 9600.....................11-12
11.3 Changing Baud Rates: System with Single Console Line.................11-14
11.3.1 Set the SMC System Speed to Match the GS80/160/320 Speed . 11-14
11.3.2 Test for a Baud Rate Match and Set Both to 9600.....................11-16
11.4 Changing the Internet Explorer Proxy Setting.................................11-18
11.5 Starting the ConsoleWorks Services................................................. 11-20
11.6 Configuring the SMC System to Restart After a Power Failure.......11-22
11.7 Setting thePath Variable.................................................................11-24
viii
Appendix A Using the SMC Software CD
Appendix B Installing a Terminal Server in a GS160/320
System
B.1 Remove the Existing Connection from the SMC System to the
GS160/320 .............................................................................................B-2
B.2 Attach the Mounting Brackets..............................................................B-4
B.3 Install the Terminal Server in the GS160/320 Power Cabinet.............B-6
B.4 Connect the Terminal Serverto the Power Source...............................B-8
B.5 Cable the Terminal Server to theSMC System..................................B-10
B.6 Cable the Terminal Server to the GS160/320.....................................B-12
B.6.1 Make the Cable Connection..........................................................B-12
B.6.2 Record the Connections.................................................................B-14
B.6.3 Dress the Cable.............................................................................B-15
Appendix C Installing a Terminal Server in a GS80 System
C.1 Remove the Existing Connection from the SMC System to the GS80..C-2
C.2 Attach the Mounting Brackets..............................................................C-4
C.3 Install the Terminal Serverin the GS80 Rack.....................................C-6
C.4 Connect the Terminal Serverto the Power Source...............................C-8
C.5 Cable the Terminal Server to theSMC System..................................C-10
C.6 Cable the Terminal Server to theGS80..............................................C-12
C.6.1 Make the Cable Connection..........................................................C-12
C.6.2 Record the Connections.................................................................C-14
Appendix D Compaq-Supplied Configuration Files for
ConsoleWorks
D.1 SCM.PORT........................................................................................... D-1
D.1.1 Loading..........................................................................................D-2
D.1.2 Contents......................................................................................... D-2
D.2 MAIL.BATand MAIL.PL.....................................................................D-2
D.2.1 Loading and Configuration............................................................ D-3
D.2.2 Contents......................................................................................... D-3
D.3 Verification and Testing.......................................................................D-3
D.4 Contentsof the SCM.PORT File.......................................................... D-5
D.5 Contentsof the MAIL.PL File.............................................................. D-8
ix
Appendix E SMC Hard Disk
Index
Examples
5–1 Modifying the ConsoleWorks Script (MAIL.PL).................................5-14
9–1 Excerpt from a CAPM Log File........................................................... 9-36
Figures
1–1 System Management Console...............................................................1-2
3–1 GS80/160/320 Keyswitch.......................................................................3-2
3–2 Windows NT Security Window.............................................................3-2
3–3 Terminal Server ManagementChannel Connector.............................. 3-4
3–4 Network Adapter2................................................................................3-5
3–5 Local Port Location...............................................................................3-6
3–6 Terminal ServerPorts...........................................................................3-7
3–7 Terminal ServerCable..........................................................................3-9
3–8 Network Adapter1.............................................................................. 3-10
4–1 GS80/160/320 Keyswitch.......................................................................4-2
4–2 Windows NT Security Window.............................................................4-2
4–3 COM1 Port............................................................................................4-4
4–4 Local Port Connection ........................................................................... 4-5
4–5 Network Adapter1................................................................................4-6
4–6 Ports Dialog Box....................................................................................4-8
4–7 Settingsfor COM1 Dialog Box.............................................................. 4-9
5–1 Date & Time Tab...................................................................................5-2
5–2 Time Zone Tab.......................................................................................5-3
5–3 Identification ChangesDialog Box........................................................5-4
5–4 NetworkDialog Box.............................................................................. 5-6
5–5 Select Network Protocol Dialog Box......................................................5-7
5–6 MicrosoftTCP/IP Properties.................................................................5-8
5–7 MicrosoftTCP/IP PropertiesDialog Box.............................................5-10
5–8 BindingsTab in theNetwork Dialog Box...........................................5-12
5–9 Verifyingthe NetworkSetup.............................................................. 5-13
5–10 Internet Accounts Dialog Box.............................................................5-16
5–11 account_name Properties Dialog Box.................................................. 5-17
x
5–12 ConsoleWorks Delete Console Screen.................................................5-18
5–13 Delete Console Verification Message..................................................5-19
5–14 Access Server Loader Window ............................................................ 5-20
5–15 Access Server Loader Confirm Dialog Box..........................................5-21
5–16 Access Server Loader Configuration Dialog Box................................. 5-22
5–17 Location of Hardware Address Label.................................................. 5-23
5–18 Access Server Loader Window ............................................................ 5-24
5–19 Verifying the Connection .................................................................... 5-24
5–20 New Access Server Window................................................................5-26
5–21 Access Server Dialog Box.................................................................... 5-27
5–22 Access Server Dialog Box, Utilities Tab..............................................5-28
5–23 Telnet Window ....................................................................................5-29
5–24 Select a Command File Dialog Box.....................................................5-30
5–25 Run Command File Dialog Box...........................................................5-31
5–26 Configuration Files Folder..................................................................5-32
6–1 COM2 Port............................................................................................6-2
6–2 Modem Detected....................................................................................6-3
6–3 Communication Properties Dialog Box.................................................6-4
6–4 Carbon Copy Access Edition Window...................................................6-5
6–5 Default Local System Properties Dialog Box........................................ 6-6
7–1 Windows NT Security Window.............................................................7-2
7–2 Change PasswordDialog Box ............................................................... 7-3
7–3 SMC Desktop.........................................................................................7-4
7–4 SMC Web Page......................................................................................7-6
8–1 SMC Web Page......................................................................................8-2
8–2 ConsoleWorks Application and Script...................................................8-4
8–3 Mail Message from ConsoleWorks........................................................ 8-5
8–4 ConsoleWorks Screen............................................................................8-6
8–5 Show Consoles Screen...........................................................................8-8
8–6 Security Warning................................................................................ 8-10
8–7 File Download Dialog Box...................................................................8-11
8–8 TDICertificate.................................................................................... 8-12
8–9 Root Certificate Store Window............................................................ 8-13
8–10 Delete Console Screen......................................................................... 8-14
8–11 Delete Console Verification Message..................................................8-15
8–12 Add Telnet Console Screen ................................................................. 8-16
8–13 console_name Configuration Screen....................................................8-18
8–14 console_name Configuration Screen....................................................8-20
8–15 Show Events Screen............................................................................8-22
8–16 Add Event Screen................................................................................8-24
8–17 Event event_name Screen....................................................................8-28
xi
8–18 Event event_name Actions Screen...................................................... 8-29
8–19 Mail from ConsoleWorks..................................................................... 8-30
8–20 Add Scan Screen..................................................................................8-32
8–21 Scan scan_name Screen......................................................................8-33
8–22 ConsoleWorks Events Detail Screen................................................... 8-34
8–23 Acknowledged Event...........................................................................8-35
8–24 Expunge Events Screen ...................................................................... 8-36
8–25 Expunge Completed Message..............................................................8-37
8–26 Show Users Screen..............................................................................8-38
8–27 Add User Screen.................................................................................. 8-40
8–28 user_name Screen................................................................................8-41
8–29 Send a User Message Screen .............................................................. 8-42
8–30 User user_name Messages Screen.......................................................8-43
8–31 Change Password Screen....................................................................8-44
8–32 Password Change Screen....................................................................8-45
8–33 Add Profile Screen............................................................................... 8-46
8–34 profile_name Screen............................................................................ 8-47
8–35 Show Profiles Screen........................................................................... 8-48
8–36 profile_name Screen............................................................................ 8-49
8–37 console_name LogfilesScreen.............................................................8-50
8–38 Log File Screen.................................................................................... 8-52
8–39 console_name LogfilesScreen.............................................................8-54
8–40 Outlook Express Message Window.....................................................8-56
8–41 Windows NT Explorer.........................................................................8-58
8–42 Console Connections Settings Screen.................................................8-60
8–43 Telnet Proxy Status Window .............................................................. 8-61
8–44 KEA! Connection Window...................................................................8-62
9–1 SMC Web Page......................................................................................9-2
9–2 Login Box ..............................................................................................9-4
9–3 Sample Partition Map...........................................................................9-6
9–4 Current Partition Map Screen.............................................................. 9-8
9–5 Work with Partition Maps Screen.......................................................9-10
9–6 Create/Modify a Partition Map...........................................................9-12
9–7 Add/Modify Hard Partition Screen.....................................................9-14
9–8 Add/Modify Hard Partition Screen.....................................................9-15
9–9 Create/Modify a Partition Map Screen...............................................9-16
9–10 Delete Confirmation Message.............................................................9-17
9–11 Current Partition Map Showing Unassigned Partition......................9-17
9–12 Work with Partition Maps Screen.......................................................9-18
9–13 Add/Modify Hard Partition Screen ..................................................... 9-19
9–14 Saving a Partition Map....................................................................... 9-20
xii
9–15 Validating a Partition Map................................................................. 9-20
9–16 Committing a Partition Map............................................................... 9-21
9–17 Work with Partition Maps Screen.......................................................9-22
9–18 Add/Modify Hard Partition Screen Showing Soft Partitioning Options9-24
9–19 Basic Soft Partitioning Message ......................................................... 9-26
9–20 Basic Soft Partition Screen .................................................................9-26
9–21 Add/Modify Soft Partition Screen ....................................................... 9-28
9–22 Basic Soft Partition Screen; Modifying a Partition............................. 9-30
9–23 Add/Modify Soft Partition Screen ....................................................... 9-31
9–24 Basic Soft Partition Screen; Deleting a Partition ............................... 9-32
9–25 Delete Confirmation............................................................................ 9-32
9–26 Basic Soft Partition Screen; Partition Deleted ................................... 9-33
9–27 Advanced Soft Partition Screen..........................................................9-34
10–1 eXcursion Control Panel Access Tab................................................... 10-2
10–2 Accounts Tab.......................................................................................10-4
10–3 Applications Tab .................................................................................10-6
10–4 eXcursion Icon.....................................................................................10-8
11–1 Browser Window.................................................................................11-8
11–2 Ports Configuration Dialog Box..........................................................11-9
11–3 Configuration Dialog Box.................................................................. 11-10
11–4 Connection Service Configuration Dialog Box..................................11-11
11–5 Show Consoles Screen....................................................................... 11-12
11–6 Ports Dialog Box................................................................................ 11-14
11–7 Settings for COM1 Dialog Box.......................................................... 11-15
11–8 Show Consoles Screen....................................................................... 11-16
11–9 LAN Settings Dialog Box – Automatic Configuration ...................... 11-18
11–10 LAN Settings Dialog Box – Proxy Server ......................................... 11-19
11–11 ConsoleWorks Services .....................................................................11-20
11–12 Service Dialog Box ............................................................................ 11-21
11–13 Switch Setting for Models DPENM and DPEND..............................11-22
11–14 System Properties Dialog Box........................................................... 11-24
B–1 COM1 Port............................................................................................B-2
B–2 PCI Box Rear – Local Port Connection.................................................B-3
B–3 Mounting Brackets................................................................................B-4
B–4 Position IdentifierDial..........................................................................B-6
B–5 Terminal Server Placement in the GS160/320 System.........................B-7
B–6 GS160/320 AC Input Box......................................................................B-8
B–7 Terminal Server Management Channel Connector............................B-10
B–8 Network Adapter 2..............................................................................B-11
B–9 PCI Box Rear — Local Port Location..................................................B-12
B–10 TerminalServer Ports.........................................................................B-13
xiii
B–11 Terminal Server Cable........................................................................B-15
C–1 COM1 Port............................................................................................C-2
C–2 PCI Box Rear – Local Port Connection.................................................C-3
C–3 Mounting Brackets................................................................................C-4
C–4 Position IdentifierDial..........................................................................C-6
C–5 Terminal Server Placement in the GS80 System.................................C-7
C–6 GS80 AC Input Box...............................................................................C-8
C–7 Terminal Server Management Channel Connector............................C-10
C–8 Network Adapter 2..............................................................................C-11
C–9 PCI Box Rear — Local Port Location..................................................C-12
C–10 TerminalServer Ports.........................................................................C-13
E–1 C Partition.............................................................................................E-2
Tables
1 AlphaServer GS80/160/320 Documentation.......................................... xvi
2–1 SMC PC Kit...........................................................................................2-2
2–2 3X–DS8AA–AA Terminal Server Kit.................................................... 2-3
3–1 Terminal ServerCabling.......................................................................3-7
3–2 Terminal ServerCabling at This Installation ......................................3-8
7–1 SMC Desktop Icons............................................................................... 7-5
8–1 Compaq-Supplied Events .................................................................... 8-26
11–1 Troubleshooting Chart........................................................................ 11-2
B–1 Terminal Server Cabling.....................................................................B-13
B–2 Terminal Server Cabling at This Installation ....................................B-14
C–1 Terminal Server Cabling.....................................................................C-13
C–2 Terminal Server Cabling at This Installation ....................................C-14
D–1 Events Created by SCM.PORT............................................................ D-1
E–1 Use of Disk Partitions ...........................................................................E-1
xiv

Preface

Intended Audience
This manual is for service providers, managers, and operators of Compaq AlphaServer GS80/160/320 systems.
Document Structure
This manual uses a structured documentation design. Topics are organized into small sections, usually consisting of two facing pages. Most topics begin with an abstract that provides an overview of the section, followed by an illustration or example. The facing page contains descriptions, pro cedures, and syntax definitions.
This manual has 11 chapters and five appendixes:
Chapter 1, Overview, is an introduction to the system management
console.
Chapter 2, Before You Begin, contains information about the installation
kit.
Chapter 3, Connecting the SMC in a System with Multiple Serial
Console Lines, is the procedure for connecting the SMC hardware in a
system with more than one console line.
Chapter 4, Connecting the SMC in a System with One Serial
Console Line, describes the connection of an SMC that does not include a
terminal server.
Chapter 5, Configuring the SMC Software, givesinstructionsfor
configurationof the SMC software.
Chapter 6, Configuring the SMC for Remote Use, is setup instructions
for the modem and Carbon Copy 32.
Chapter 7, Getting Started with the System Management Console,is
an overview of the functions that are performed with the system management console.
xv
Chapter 8, ConsoleWorks, contains information about using the
application to manage the GS80/160/320 consoles.
Chapter 9, Compaq AlphaServer Partition Manager,contains
directions for using this application to partition the GS80/160/320 system.
Chapter 10, Graphical Configuration Utility, has information about
setting up and using the utility.
Chapte r 11, Troubleshooting, contains suggestions for basic
troubleshooting.
Appendix A, Using the SMC Software CD, provides the location of
instructions for using this CD.
Appendix B, Installing a Terminal Server in a GS160/320 System,is
the procedure for upgrading a GS160/320 system from a single console line to multiple console lines.
Appendix C, Installing a Terminal Server in a GS80 System,isthe
procedure for upgrading a GS80 system from a single console line to multiple console lines.
Appendix D, Compaq-Supplied Configuration Files for
ConsoleWorks, contains in-depth information about the ConsoleWorks
configuration files.
Appendix E, SMC Hard Disk, lists recommendations for use of the disk
partitions and shows the directory structure.
Documentation Titles
Table 1 AlphaServer GS80/160/320 Documentation
Order Number Title
QA–6GAAA–G8 AlphaServer GS80/160/320 Documentation Kit
EK–GS320–UG AlphaServer GS80/160/320 User’s Guide EK–GS320–RM AlphaServerGS80/160/320Firmware Reference Manual EK–GSPAR–RM AlphaServer GS80/160/320 Getting Startedwith Partitions EK–GS320–IN AlphaServer GS160/320 Installation Guide EK–GSR80–IN AlphaServerGS80 InstallationGuide AG–RKSWB–BE
xvi
AlphaServer GS80/160/320 User Information CD (HTMLfiles)
Table 1 AlphaServer GS80/160/320 Documentation (Continued)
Order Number Title
AG–RLVJA–BE
QA–6GAAB–G8 AlphaServer GS80/160/320 Service Documentation Kit
EK–GS320–SV AlphaServer GS80/160/320 Service Manual EK–GS320–RM AlphaServerGS80/160/320Firmware Reference Manual AG–RKSZ*–BE AlphaServer GS80/160/320 Service Information CD
EK–GSCON–IN
EK–GS320–UP AlphaServer GS160/320 Upgrade Manual EK–GSR80–UP AlphaServer GS80 UpgradeManual EK–GS320–SP AlphaServer GS80/160/320 Site Preparation
AlphaServer GS80/160/320 User Information CD (translations)
AlphaServer GS80/160/320 System Management Console Installation and User’s Guide
Information on the Internet
Visit Compaq’s AlphaServer site at www.compaq.com/alphaserver/ site_index.html for more information about AlphaServer GS80/160/320 systems.
xvii
Part 1
Overview of the
System Management Console
Chapter 1

Overview

The system management console is the console device for AlphaServer GS80/160/320 systems. It consists of a Compaq Deskpro PC, a DECserver 90M terminal server, and associated hardware and software.
Sections in this chapter include:
System Management Console Overview
How to Use This Manual
Overview 1-1
1.1 System Management Console Overview
The system management console makes it possible to operate a system that has multiple partitions with a single console device.
Figure 1–1 System Management Console
Corporate Network
ConsoleWorks Screens
(one for each partition)
3210 7654
System Management
Console PC
COMPAQ
Remote Service PC
Modem
Modem
Private
LAN
Terminal
Server
Modem
System
Initiated
Call
GS320 with 8 Partitions
Partition Partition Partition Partition Partition Partition Partition Partition
7 6 5 4 3 2 1 0
To Master SCM
COMPAQ
PC on Corporate Network
PK-2702-00
1-2 SMC Installation and User's Guide
With the system management console (SMC), an AlphaServer GS80/160/320 system with multiple console linescan be managed from a single device. The system management console consists of a DECserver 90M terminal server, a Compaq Deskpro PC, and associated hardware and software. Figure 1–1 shows a typical system.
The eight-port terminal server can connect to a maximum of eight partitions. The console for each partition can be displayed in a terminal window under ConsoleWorks.
The PC contains two network interfaces. The first connects to the terminal servervia a private LAN. The second connects to the corporate network, enabling remote operation of the system management console through a Web browser.
The PC also has an attached modem,which can provide Compaq Services remote access to the GS80/160/320 system.
1
ConsoleWorks
provides a sophisticated console management environment for accessing the console of each partition, logging console line activity, and sending notification of console or system events. In additionto local access through the SMC, console lines can be accessed from any networked workstation by using a Web browser.
NOTE: The PC that is supplied as part of the system management console is
supported by Compaq only with thehardware and software configuration provided. To maintain this support, you maynot add or replaceany components except as providedby Compaq.
1
The version of ConsoleWorks used on the SMChas been modified by the manufacturer, TECSys Development Incorporated (TDI), to comply with the AlphaServerManagement Architecture. TDI’s standardversionof ConsoleWorks cannot be used as a replacement for this SMC application.
Overview 1-3
1.2 How to Use This Manual
The chapters and appendixes in this manual provide instructions for installing and using the system management console and for restoring the SMC disk.
Installing the system management console – In Part 2 of this manual,
Chapters 3 through 6 provide procedures for cablingand configuring the system management console.
System with multiple consoles – If the system is partitioned, follow the
procedures in Chapters3, 5 (except Section 5.7), and 6.
System with one console – Follow the procedures in Chapters 4, 5
(Sections 5.1 through 5.4 and 5.7 only), and 6.
Using the system management console – In Part 3, Chapters 7 through 10 provide information on using the system management console.
Troubleshooting – In Part 4, Chapter 11 pro videsbasic troubleshooting information.
In addition, five appendixes contain additional information about the system management console.
1-4 SMC Installation and User's Guide
Part 2
Installing the
System Management Console
Chapter 2

Before You Begin

This chapter contains information you need before starting the installation. Sections in this chapter are:
Installation Kit
Installation Sequence
Before You Begin 2-1
2.1 Installation Kit
The system management console consists of the SMC PC kit and the terminal server kit. Typically the terminal server kit is installed at the factory.
Table 2–1 SMC PC Kit
Part Number Description
3X–DS8BA–xx BOM for SMC PC kit; contains these items:
See note
3R–A1605–xx Power cord and adapter for modem 3R–A1611–AA
NOTE: The PC provided in this kit is the only onethat works in this
configuration. See the 3X–DS8BA–xx BOM for the PC part number.
Compaq Deskpro PC (minitower or desktopbox)
including keyboard, mouse, and Windows NT 4.0 CD
Worldwide V.90/56K external serial modem (includes PC-to-modem cable)
GS80/160/320 SMC software and documentation:QB–6K4AA–SA
AG–RMDRB–BE, console management software CD AV–RMDQB–TE, SMC Installation and Release
Notes
QM–6K4AA–AA, license EK–GSCON–IN, SMC Installation and User’s Guide (this manual)
2-2 SMC Installation and User's Guide
The order number for the SMC PCkit is 3X–DS8BA–xx. It contains the components listed in Table 2–1. (The monitor is separately ordered; it is not part of the SMC PC kit.) The components of the SMC PC kit are installed at the site.
When the SMC is ordered with the GS80/160/320 system, the terminal server and cables are installed in the GS160/320 power cabinet or the GS80 cabinet at the factory. When the SMC is not ordered with the GS80/160/320 system, the terminal server kit is installed at the site. (Installation instructions are in Appendix B for GS160/320 systems and Appendix C for GS80 systems.) The order numberfor the terminal server kit is 3X–DS8AA–AA. Components of the kit are listed in Table 2–2.
Table 2–2 3X–DS8AA–AA Terminal Server Kit
Quantity Item Description
1 DECserver 90M Terminal server 4 BN25G–04 4-meter cable 4 BN25G–07 7-meter cable 1 BN24Q–07 7-meter crossover cable 8 H8585–AA Connector
Mounting hardware
Before You Begin 2-3
2.2 Installation Sequence
Before installing the terminal server, check that the keyswitch and all AC input box breakers on the GS80/160/320 system are turned to Off.
The following is the recommended sequence of installation for the GS80/160/320 systemand the system management console:
1. Set up the GS80/160/320 hardware. See the AlphaServer GS80 Installation
Guide or the AlphaServer GS160/320 Installation Guide.
2. Set up the SMC PC and, with the GS80/160/320 keyswitch turned to Off,
turn on the breakers on the GS80/160/320 system cabinets and I/O cabinets (Section 3.1 or Section 4.1).
3. Make the SMC cable connections (Sections 3.2 through 3.4 or Sections 4.2
and 4.3).
4. Configurethe SMC software and verify communication from the system
management console to the system control manager (Chapter 5).
5. Optionally, configure the SMC for remote use (Chapter 6)
6. Power up the GS80/160/320 system (Chapter 6).
2-4 SMC Installation and User's Guide
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