Microsoft, Windows, and Windows Vista are
either trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries. AMD, Sempron,
Turion, and combinations thereof, are
trademarks of Advanced Micro Devices, Inc.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license.
The information contained herein is subject to
change without notice. The only warranties
for HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
This guide is a troubleshooting reference used
for maintaining and servicing the computer. It
provides comprehensive information on
identifying computer features, components,
and spare parts; on troubleshooting computer
problems; and on performing computer
disassembly procedures.
First Edition: January 2007
Document Part Number: 440524-001
Table of contents
1 Product description
2 External component identification
Top components ...................................................................................................................... 4
GraphicsUMA (integrated) with shared video memory: up to 64 MB on computers with 512 MB or less of system
Panels15.4-inch, WXGA (16:10 wide aspect Ratio ) BrightView
Memory
Hard drives
memory; up to 128 MB on computers with 512 MB or more of system memory (memory size is dynamic
change)
Two SODIMM slots
●
Customer-accessible/upgradable
●
DDRII PC2-5300 (667 MHz)
●
Memory configurations:
1024-MB total system memory (512 MB × 2)
●
512-MB total system memory (512 MB × 1)
●
Supports all 9.5-mm, SATA, 2.5-inch hard drives
●
Parallel ATA
●
120-GB, 5400-rpm
●
100-GB, 5400-rpm
●
80-GB, 5400-rpm
●
Optical drives
12.7-mm tray load, fixed
●
Parallel ATA
●
1
CategoryDescription
DVD-RW and CD-RW Combo Drive
●
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
●
Diskette driveSupports external USB drive only
Audio
Modem
Ethernet
WirelessIntegrated wireless local area network (WLAN) options by way of wireless module:
Ports
Supports Microsoft Gold requirements
●
Presario-branded Altec Lansing speakers
●
56K V.92 data/fax modem
●
Supports all world-wide certification requirements
●
Modem cable not included
●
Integrated 10/100 network interface card
●
Realtek 8201CL
●
Ethernet cable not included
●
54g wireless 802.11a/b/g
●
54g 802.11b/g
●
2.4- and 5.0-GHz antennae included in display assembly
●
Mechanical design supports 3 antennae
●
Audio-in (mono microphone)
●
Audio-out (stereo headphone)
●
RJ-11 (modem)
●
RJ-45 (Ethernet, includes link and activity lights)
●
S-Video-out
●
USB (3)
●
VGA (Dsub 15 pin)
●
2-pin AC power
●
Keyboard/
pointing devices
Power
requirements
SecuritySecurity cable slot
15.4-inch keyboard with embedded numeric keypad
●
TouchPad with 2 buttons and four-way scroll
●
6-cell 2.2-Ah Li-ion battery
●
65-W AC adapter with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC
●
connector)
2Chapter 1 Product description
CategoryDescription
Operating
system
ServiceabilityEnd-user replaceable parts:
Preinstalled:
Windows Vista™ Premium
●
Windows Vista Home Basic
●
Free DOS
●
AC adapter
●
Battery (system)
●
Hard drive
●
Memory module
●
WLAN module
●
Optical drive
●
3
2
External component identification
Top components
Pointing devices
ItemComponentFunction
(1)TouchPad light
(2)TouchPadMoves the pointer and selects or activates items on the
(3)TouchPad horizontal scroll zoneAllows you to scroll left or right.
(4)Left and right TouchPad buttonsFunction like the left and right buttons on an external mouse.
(5)TouchPad on/off buttonEnables/disables the TouchPad.
(6)TouchPad vertical scroll zoneAllows you to scroll up or down.
4Chapter 2 External component identification
Blue: TouchPad is enabled.
●
Amber: TouchPad is disabled.
●
screen.
Keys
ItemComponentFunction
(1)SpeakersProduce sound.
(2)num lock keyEnables numeric lock, turns on the embedded numeric
(3)Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
(4)Arrow keysMove the cursor around the screen.
(5)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(6)Windows logo keyDisplays the Windows® Start menu.
(7)fn keyExecutes frequently used system functions when pressed in
(8)caps lock keyEnables caps lock and turns on the caps lock light.
(9)Function keysExecute frequently used system functions when pressed in
(10)Power button
keypad, and turns on the num lock light.
combination with a function key or the esc key.
combination with the fn key.
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button to initiate
●
Hibernation.
When the computer is in the Sleep state, briefly press
●
the button to exit Hibernation.
When the computer is in Hibernation, briefly press the
●
button to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures cannot be used, press and hold the
power button for at least 5 seconds to turn off the computer.
Top components5
Front components
ItemComponentFunction
(1)Power light
(2)Battery light
(3)Drive lightBlinks when the hard drive or optical drive is being
(4)Wireless switchTurns the wireless feature on or off, but does not create a
(5)Wireless light
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
On: A battery is charging.
●
Blinking: A battery that is the only available power
●
source has reached a low battery level. When the
battery reaches a critical low battery level, the battery
light begins blinking rapidly.
Off: If the computer is plugged into an external power
●
source, the light is turned off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays
off until the battery reaches a low battery level.
accessed.
wireless connection.
NOTE: A wireless network must be set up in
order to establish a wireless connection.
Blue: An integrated wireless device, such as a wireless
●
local area network (LAN) device and/or a Bluetooth®
device, is turned on.
(6)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo
(7)Audio-out (headphone) jackProduces sound when connected to optional powered stereo
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
6Chapter 2 External component identification
Amber: All wireless devices are turned off.
●
array microphone, or monaural microphone.
speakers, headphones, ear buds, a headset, or television
audio.
Right-side components
ItemComponentFunction
(1)Optical driveReads an optical disc.
(2)USB port (select models only)Connects an optional USB device.
(3)Power connectorConnects an AC adapter.
(4)Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
Right-side components7
Left-side components
ItemComponentFunction
(1)S-Video-out jackConnects an optional S-Video device, such as a television,
(2)External monitor portConnects an external VGA monitor or projector.
(3)RJ-45 (network) jackConnects a network cable.
(4)RJ-11 (modem) jackConnects a modem cable.
(5)USB ports (select models only)Connect optional USB devices.
VCR, camcorder, overhead projector, or video capture
card.
8Chapter 2 External component identification
Bottom components
ItemComponentFunction
(1)Battery bayHolds the battery.
(2)Battery release latchReleases the battery from the battery bay.
(3)Optical driveReads an optical disc.
(4)Memory module compartmentContains the memory module slots, the WLAN module slot,
and the RTC battery.
NOTE: To prevent an unresponsive system and
the display of a warning message, replace with
only a WLAN device authorized for use in the
computer by the governmental agency that
regulates wireless devices in your country or
region. If you replace the device and then receive
a warning message, remove the device to restore
computer functionality. Then contact Customer
Care through Help and Support.
(5)Vents (5)Enable airflow to cool internal components.
CAUTION: To prevent overheating, do not
obstruct vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as
an adjoining optional printer, or a soft surface,
such as pillows or thick rugs or clothing, to block
airflow.
NOTE: The computer fan starts up automatically
to cool internal components and prevent
overheating. It is normal for the internal fan to cycle
on and off during routine operation.
(6)Hard drive bayHolds the hard drive.
Bottom components9
3
Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the password.
NOTE: These steps also clear CMOS.
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
5.Remove the real-time clock (RTC) battery (see
6.Wait approximately 5 minutes.
7.Replace the RTC battery and reassemble the computer.
8.Connect AC power to the computer. Do not reinsert any batteries at this time.
9.Turn on the computer.
All passwords and all CMOS settings have been cleared.
Battery on page 28).
RTC battery on page 33).
10Chapter 3 Unknown user password
4
Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number
located on the bottom of the computer.
You will need the following tools to complete the removal and replacement procedures:
Flat-bladed screwdriver
●
Hex 5.0-mm nutdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
●
Service considerations
The following sections include some of the considerations that you should keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when
handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
22Chapter 5 Removal and replacement procedures
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper
locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme
care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage
to the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a
drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive
and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Preliminary replacement requirements23
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you area ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V5,000 V3,000 V
Motions of bench worker6,000 v800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
24Chapter 5 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
●
equipment used for moving materials is wired to ground and that proper materials are selected to
avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
●
and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
●
materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
●
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
●
items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
●
Preliminary replacement requirements25
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
●
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can
●
be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective, the conductive strips must be worn in
contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
●
The following table lists the shielding protection provided by antistatic bags and floor mats.
MaterialUseVoltage protection level
Antistatic plasticBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
26Chapter 5 Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 82 screws and standoffs, in 11 different sizes, that must be removed, replaced, or
loosened when servicing the computer. Make special note of each screw and standoff size and location
during removal and replacement.
Serial number
Report the computer serial number to HP when requesting information or ordering spare parts. The serial
number is located on the bottom of the computer.
Component replacement procedures27
Battery
DescriptionSpare part number
6-cell, 2.20-Ah battery441425-001
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
Remove the battery:
1.Turn the computer upside down, with the front toward you.
2.Slide and hold the battery release latch (1) toward the outside of the computer. (The battery
disengages from the computer.)
3.Lift the front edge of the battery (2), swing it back, and remove the battery.
Reverse this procedure to install the battery.
28Chapter 5 Removal and replacement procedures
Hard drive
DescriptionSpare part number
5400-rpm, 120-GB442882-001
5400-rpm, 100-GB444003-001
5400-rpm, 80-GB442881-001
Before removing the hard drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 28).
Remove the hard drive:
1.Position the computer with the front toward you.
2.Loosen the two Phillips PM2.0×5.0 screws (1) that secure the hard drive cover to the computer.
3.Lift the right side of the hard drive cover (2) and swing it to left.
4.Remove the hard drive cover.
NOTE: The hard drive cover is included in the Plastics Kit, spare part number 442891-001.
5.Use the Mylar tab (1) to lift the hard drive until it disconnects it from the system board.
Component replacement procedures29
6.Remove the hard drive (2) from the hard drive bay.
If it is necessary to remove the hard drive bracket and connector, remove the six Phillips PM3.0×3.0
7.
screws (1) that secure the bracket to the hard drive.
8.Lift the bracket (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
30Chapter 5 Removal and replacement procedures
Computer feet
DescriptionSpare part number
Rubber Feet Kit (includes 4 base enclosure rubber feet)431431-001
The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations
shown below.
Memory module
DescriptionSpare part number
1024-MB (PC2-4200, 533-MHz, 1-DIMM)443489-001
512-MB (PC2-5300, 667-MHz, 1-DIMM)428879-001
Before removing the memory module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Remove the memory module:
1.Position the computer with the front toward you.
2.Loosen the three Phillips PM2.0×5.0 screws (1) that secure the memory module compartment cover
to the computer.
Battery on page 28).
Component replacement procedures31
3.Lift the left side of the cover (2) and swing it to the right.
Remove the memory module compartment cover.
4.
NOTE: The memory module compartment cover is included in the Plastics Kit, spare part
number 442891-001.
5.Spread the retaining tabs (1) on each side of the memory module socket to release the memory
module. (The edge of the module opposite the socket rises away from the computer.)
6.Remove the memory module (2) by pulling it away from the socket at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into
the memory module socket.
7.Remove the memory module.
Reverse this procedure to install a memory module.
32Chapter 5 Removal and replacement procedures
RTC battery
DescriptionSpare part number
RTC battery431436-001
Before removing the RTC battery, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
Remove the battery (see
4.
Remove the memory module compartment cover (see
5.
Battery on page 28).
Memory module on page 31).
Remove the RTC battery:
1.Disconnect the RTC battery cable (1) from the system board.
2.Remove the RTC battery (2).
NOTE: The RTC battery is secured to the computer by 2-sided tape. All replacement RTC
battery spare part kits include 2-sided tape.
Reverse this procedure to install the RTC battery.
Component replacement procedures33
WLAN module
DescriptionSpare part number
802.11a/b/g WLAN module for use in Canada and the United States.407160-001
802.11a/b/g WLAN module for use in China, Ecuador, Haiti, Honduras, Pakistan, Peru,
Qatar, South Korea, Uruguay, and Venezuela.
802.11b/g WLAN module for use in Argentina, Brazil, Canada, Chile, Mexico, Taiwan,
and the United States.
802.11b/g WLAN module for use in China, Ecuador, Haiti, Honduras, Pakistan, Peru,
Qatar, South Korea, Uruguay, and Venezuela.
407160-002
407159-001
407159-002
Before removing the WLAN module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
5.Remove the memory module compartment cover (see
Battery on page 28).
Memory module on page 31).
Remove the WLAN module:
1.Position the computer with the front toward you.
2.Disconnect the WLAN antenna cables (1) from the WLAN module.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal.
The gray WLAN antenna cable is connected to the WLAN module “Aux” terminal.
3.Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer. (The
edge of the module opposite the socket rises away from the computer.)
34Chapter 5 Removal and replacement procedures
4.Remove the WLAN module (3) by pulling it away from the socket at an angle .
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect installation into
the WLAN module socket.
Reverse this procedure to install a WLAN module.
Optical drive
NOTE: All optical drive spare part kits include an optical drive bezel.
DescriptionSpare part number
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive442883-001
DVD-RW and CD-RW Combo Drive442884-001
Before removing the optical drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Remove the optical drive:
1.Position the computer with the left side toward you.
Battery on page 28).
2.Remove the Phillips PM2.5×7.0 screw (1) that secures the optical drive to the computer.
3.Insert a thin tool, such as a paper clip (2), into the media tray release hole. (The optical drive media
tray is partially ejected from the optical drive bay.)
Component replacement procedures35
4.Use the media tray frame to slide the optical drive (3) out of the computer.
Remove the optical drive.
5.
If it is necessary to replace the optical drive bracket, position the optical drive with the bracket toward
6.
you.
7.Remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket to the optical drive.
8.Remove the optical drive bracket (2).
Reverse this procedure to reassemble and install the optical drive.
36Chapter 5 Removal and replacement procedures
Switch cover
DescriptionSpare part number
Switch cover (includes display convertible hinge base cover)442889-001
Before removing the switch cover, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
Remove the battery (see
4.
Battery on page 28).
Remove the switch cover:
1.Turn the computer upside down, with the rear panel toward you.
2.Remove the two Phillips PM2.5×10.0 screws (1) and the Phillips PM2.5×5.0 screw (2) that secure
the switch cover to the computer.
3.Turn the computer display-side up, with the front toward you.
4.Open the computer as far as possible.
Component replacement procedures37
5.Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard.
6.Release the ZIF connector (1) to which the LED board cable is attached and disconnect the cable
(2).
7.Remove the switch cover.
Reverse this procedure to install the switch cover.
38Chapter 5 Removal and replacement procedures
Keyboard
Country or regionSpare part numberCountry or regionSpare part number
Denmark, Norway, and
Sweden
France
French Canada
International
Italy
Latin America
Korea
442887-DH1
442887-051
442887-121
442887-B31
442887-061
442887-161
442887-AD1
Saudi Arabia
Spain
Taiwan
Thailand
The United Kingdom
The United States
442887-171
442887-071
442887-AB1
442887-281
442887-031
442887-001
Before removing the keyboard, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
5.Remove the switch cover (see
Battery on page 28).
Switch cover on page 37).
Remove the keyboard:
1.Position the computer with the front toward you.
2.Remove the three Phillips PM2.5×7.0 screws that secure the keyboard to the computer.
Turn the computer display-side up, with the front toward you.
3.
4.Open the computer as far as possible.
Component replacement procedures39
5.Lift the rear edge of the keyboard (1) until it rests at an angle.
6.Slide the keyboard (2) back to disengage the tabs on the front edge of the keyboard from the top
cover
7.Swing the keyboard (3) up and forward until it rests on the palm rest.
8.Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard
cable (2) from the system board.
9.Remove the keyboard.
Reverse this procedure to install the keyboard.
40Chapter 5 Removal and replacement procedures
Power button board
DescriptionSpare part number
Power button board (includes power button board cable)443153-001
Before removing the power button board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
Remove the battery (see
4.
Remove the following components:
5.
a.Switch cover (see
b.Keyboard (see
Battery on page 28).
Switch cover on page 37)
Keyboard on page 39)
Remove the switch cover:
1.Remove the Phillips PM2.0×3.0 screw (1) that secures the power button board to the computer.
2.Release the power button board (2) from the computer as far as the cables attached to the board
allow.
3.Disconnect the speaker assembly cable (1) from the power button board.
4.Release the ZIF connector to which the power button board cable (2) is connected and disconnect
the cable.
Component replacement procedures41
5.Remove the power button board (3).
Reverse this procedure to install the power button board.
Before removing the USB/power connector board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
Remove the battery (see
4.
Remove the following components:
5.
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Display assembly (see
Top cover (see
f.
Battery on page 28).
Hard drive on page 29)
Optical drive on page 35)
Keyboard on page 39)
Switch cover on page 37)
Display assembly on page 43)
Top cover on page 48)
Remove the USB/power connector board:
1.Remove the two Phillips PM2.5×5.0 screws (1) that secure the USB/power connector board to the
computer.
2.Release the USB/power connector board as far as the USB/power connector board (2) cable will
allow.
52Chapter 5 Removal and replacement procedures
3.Disconnect the USB board cable (3) and the power connector cable (4) from the USB/power
connector board.
Reverse this procedure to install the USB/power connector board.
Component replacement procedures53
System board
DescriptionSpare part number
System board442875-001
When replacing the system board, be sure that the following components are removed from the defective
system board and installed on the replacement system board:
Memory module (see
●
RTC battery (see
●
WLAN module (see
●
Fan/heat sink assembly (see
●
Processor (see
●
Memory module on page 31)
RTC battery on page 33)
WLAN module on page 34)
Fan/heat sink assembly on page 57)
Processor on page 59)
Before removing the system board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 28).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Switch cover (see
Hard drive on page 29)
Optical drive on page 35)
Switch cover on page 37)
d.Keyboard (see
e.Display assembly (see
f.Top cover (see
Keyboard on page 39)
Display assembly on page 43)
Top cover on page 48)
g.USB/power connector board (see
Remove the system board:
1.Remove the USB/power connector board cable (1) from the clips in the base enclosure.
54Chapter 5 Removal and replacement procedures
USB/power connector board on page 52)
2.Remove the two Phillips PM2.5×4.0 screws (2) that secure the system board to the base enclosure.
3.Use the optical drive connector (1) to lift the right side of the system board (2) until it rests at an
angle.
4.Remove the system board (3) by sliding it away from the top cover at an angle.
5.If it is necessary to replace the USB/power connector board cable or the audio board cable, turn
the system board upside down, with the front toward you.
Component replacement procedures55
6.Disconnect the USB/power connector board cable (1) and the audio board cable (2) from the system
board.
Reverse this procedure to install the system board.
56Chapter 5 Removal and replacement procedures
Fan/heat sink assembly
DescriptionSpare part number
Fan/heat sink assembly (includes thermal paste and thermal pads)431450-001
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right
side and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on automatically when high temperature
conditions exist. These conditions are affected by high external temperatures, system power
consumption, power management/battery conservation configurations, battery fast charging, and
software applications. Exhaust air is displaced through the ventilation grill located on the left side
of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
4.Remove the battery (see
Battery on page 28).
5.Remove the following components:
a.Hard drive (see
b.Memory module compartment cover (see
c.Optical drive (see
d.Switch cover (see
e.Keyboard (see
f.Display assembly (see
g.Top cover (see
h.System board (see
Hard drive on page 29)
Memory module on page 31)
Optical drive on page 35)
Switch cover on page 37)
Keyboard on page 39)
Display assembly on page 43)
Top cover on page 48)
System board on page 54)
Remove the fan/heat assembly:
1.Turn the system board upside down, with the external monitor port toward you.
2.Disconnect the fan cable (1) from the system board.
3.Loosen the five Phillips PM2.5×5.0 screws (2) that secure the fan/heat sink assembly to the system
board.
Component replacement procedures57
4.Remove the fan/heat sink assembly (3).
NOTE: Due to the adhesive quality of the thermal paste and thermal pads located between
the fan/heat sink assembly and system board components, it may be necessary to move the
fan/heat sink assembly from side to side to detach the assembly.
NOTE: The thermal paste and thermal pads should be thoroughly cleaned from the surfaces of
the fan/heat sink assembly (1), (2), and (3), the system board components (4) and (6), and the
processor (5) each time the fan/heat sink assembly is removed. Thermal pads and thermal paste
should be applied to all surfaces before the fan/heat sink assembly is reinstalled. Thermal pads
and thermal paste are included with all fan/heat sink assembly, system board, and processor spare
part kits.
Reverse this procedure to install the fan/heat sink assembly.
Mobile AMD Sempron 3500+ 1.8-GHz processor (1-MB L2 cache)434414-001
Mobile AMD Sempron 3400+ 1.8-GHz processor (512-KB L2 cache)431375-001
Before removing the processor, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2.Disconnect all external devices connected to the computer.
3.Disconnect the power cord.
NOTE: All processor spare part kits include thermal paste.
computer on, and then shut it down through the operating system.
4.Remove the battery (see
Battery on page 28).
5.Remove the following components:
a.Hard drive (see
b.Memory module compartment cover (see
c.Optical drive (see
d.Switch cover (see
e.Keyboard (see
f.Display assembly (see
g.Top cover (see
h.System board (see
i.Fan/heat sink assembly (see
Hard drive on page 29)
Memory module on page 31)
Optical drive on page 35)
Switch cover on page 37)
Keyboard on page 39)
Display assembly on page 43)
Top cover on page 48)
System board on page 54)
Fan/heat sink assembly on page 57)
Remove the processor:
1.Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise
until you hear a click.
Component replacement procedures59
2.Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor should be aligned with the triangle icon
(4) embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
60Chapter 5 Removal and replacement procedures
6
Setup Utility
WARNING! Only authorized technicians trained by HP should repair this equipment. All
troubleshooting and repair procedures are detailed to allow repair at only the subassembly or
module level. Because of the complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modify any printed wiring board. Improper repairs can
create a safety hazard. Any indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
Starting the Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working or will not load.
NOTE: The fingerprint reader (select models only) does not work when accessing the Setup
Utility.
The utility reports information about the computer and provides settings for startup, security, and other
preferences.
To start the Setup Utility:
1.Turn on or restart the computer.
2.Before Windows opens and while “Press <F10> to enter setup” is displayed in the lower-left corner
of the screen, press f10.
Starting the Setup Utility61
Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10> to
enter setup” is displayed in the lower-left corner of the screen.
2.Use the arrow keys to select System Configuration > Language, and then press enter.
3.Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a language.
4.When a confirmation prompt with your preference selected is displayed, press enter to save your
preference.
5.To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the
screen.
Your preferences go into effect when the computer restarts in Windows.
Navigating and selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and
selection are by keystroke.
To choose a menu or a menu item, use the arrow keys.
●
To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use
●
either the arrow keys or f5 or f6.
To select an item, press enter.
●
To close a text box or return to the menu display, press esc.
●
To display additional navigation and selection information while the Setup Utility is open, press f1.
●
Displaying system information
The following procedure explains how to display system information in the Setup Utility. If the Setup Utility
is not open, begin at step 1. If the Setup Utility is open, begin at step 2.
1.To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10> to
enter setup” is displayed in the lower-left corner of the screen.
2.Access the system information by using the Main menu.
3.To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter. (The computer restarts in Windows.)
62Chapter 6 Setup Utility
Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not
already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10> to
enter setup” is displayed in the lower-left corner of the screen.
2.Select Exit > Load Setup Defaults, and then press enter.
3.When the Setup Confirmation is displayed, press enter to save your preferences.
4.To set your preferences and exit the Setup Utility, press f10, and then follow the instructions on the
screen.
The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer
restarts.
NOTE: Your password, security, and language settings are not changed when you restore the
factory default settings.
Using advanced Setup Utility features
This section describes the Setup Utility features recommended for all users. For more information about
the Setup Utility features recommended for advanced users only, refer to Help and Support, which is
accessible only when the computer is in Windows.
The Setup Utility features available for advanced users include a hard drive self-test, a Network Service
Boot, and settings for boot order preferences.
The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen each time
the computer is started or restarted in Windows is the prompt for a Network Service Boot.
The “Press <ESC> to change boot order” message that is displayed in the lower-left corner of the screen
each time the computer is started or restarted in Windows is the prompt to change the boot order.
Restoring default settings in the Setup Utility63
Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
To close the Setup Utility and save your changes from the current session, use either of the following
●
procedures:
Press f10, and then follow the instructions on the screen.
●
— or —
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
●
arrow keys to select Exit > Exit Saving Changes, and then press enter.
When you use the f10 procedure, you are offered an option to return to the Setup Utility. When
you use the Exit Saving Changes procedure, the Setup Utility closes when you press enter.
To close the Setup Utility without saving your changes from the current session:
●
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow
keys to select Exit > Exit Discarding Changes, and then press enter.
After the Setup Utility closes, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this section may not be supported by your
computer.
Main menu
SelectTo do this
System information
Security menu
SelectTo do this
Administrator passwordEnter, change, or delete an administrator password.
Power-On PasswordEnter, change, or delete a power-on password.
View and change the system time and date.
●
View identification information about the computer.
●
View specification information about the processor, memory
●
size, system BIOS, and keyboard controller version (select
models only).
64Chapter 6 Setup Utility
System Configuration menu
SelectTo do this
Language SupportChange the Setup Utility language.
Enhanced SATA support (select models only)Enable/disable enhanced SATA mode.
Boot OptionsSet the following boot options:
f10 and f12 Delay (sec.) Set the delay for the f10 and f12
●
functions of the Setup Utility in intervals of 5 seconds each
(0, 5, 10, 15, 20).
CD-ROM boot Enable/disable boot from CD-ROM.
●
Floppy boot Enable/disable boot from Floppy.
●
Internal Network Adapter boot Enable/disable boot from
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive and DVD-RW and CD-RW Combo
Drive specifications
69
System DMA specifications
Hardware DMASystem function
DMA0Not applicable
DMA1*Not applicable
DMA2*Not applicable
DMA3Not applicable
DMA4Direct memory access controller
DMA5*Available for PC Card
DMA6Not assigned
DMA7Not assigned
*PC Card controller can use DMA 1, 2, or 5.
70Chapter 7 Specifications
System interrupt specifications
Hardware IRQSystem function
IRQ0System timer
IRQ1Standard 101-/102-Key or Microsoft® Natural Keyboard
IRQ2Cascaded
IRQ4COM1
IRQ6Diskette drive
IRQ7*Parallel port
IRQ8System CMOS/real-time clock
IRQ9*Microsoft ACPI-compliant system
IRQ12Synaptics PS/2 TouchPad
IRQ13Numeric data processor
IRQ14Primary IDE channel
IRQ15Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial
port may assert IRQ3 or IRQ4.
System interrupt specifications71
System I/O address specifications
I/O address (hex)System function (shipping configuration)
000 - 00FDMA controller no. 1
010 - 01FUnused
020 - 021Interrupt controller no. 1
022 - 024Opti chipset configuration registers
025 - 03FUnused
02E - 02F87334 “Super I/O” configuration for CPU
040 - 05FCounter/timer registers
044 - 05FUnused
060Keyboard controller
061Port B
062 - 063Unused
064Keyboard controller
065 - 06FUnused
070 - 071NMI enable/RTC
072 - 07FUnused
080 - 08FDMA page registers
090 - 091Unused
092Port A
093 - 09FUnused
0A0 - 0A1Interrupt controller no. 2
I/O Address (hex)System Function (shipping configuration)
0A2 - 0BFUnused
0C0 - 0DFDMA controller no. 2
0E0 - 0EFUnused
0F0 - 0F1Coprocessor busy clear/reset
0F2 - 0FFUnused
100 - 16FUnused
170 - 177Secondary fixed disk controller
178 - 1EFUnused
1F0 - 1F7Primary fixed disk controller
1F8 - 200Unused
201JoyStick (decoded in ESS1688)
202 - 21FUnused
72Chapter 7 Specifications
I/O address (hex)System function (shipping configuration)
220 - 22FEntertainment audio
230 - 26DUnused
26E - 26Unused
278 - 27FUnused
280 - 2ABUnused
2A0 - 2A7Unused
2A8 - 2E7Unused
2E8 - 2EFReserved serial port
2F0 - 2F7Unused
2F8 - 2FFInfrared port
300 - 31FUnused
320 - 36FUnused
370 - 377Secondary diskette drive controller
378 - 37FParallel port (LPT1/default)
380 - 387Unused
388 - 38BFM synthesizer—OPL3
38C - 3AFUnused
3B0 - 3BBVGA
3BC - 3BFReserved (parallel port/no EPP support)
3C0 - 3DFVGA
3E0 - 3E1PC Card controller in CPU
3E2 - 3E3Unused
3E8 - 3EFInternal modem
3F0 - 3F7“A” diskette controller
3F8 - 3FFSerial port (COM1/default)
CF8 - CFBPCI configuration index register (PCIDIVO-1)
CFC - CFFPCI configuration data register (PCIDIVO-1)
System I/O address specifications73
System memory map specifications
SizeMemory addressSystem function
640 KB00000000-0009FFFFBase memory
128 KB000A0000-000BFFFFVideo memory
48 KB000C0000-000CBFFFVideo BIOS
160 KB000C8000-000E7FFFUnused
64 KB000E8000-000FFFFFSystem BIOS
15 MB00100000-00FFFFFFExtended memory
58 MB04800000-07FFFFFFSuper extended memory
58 MB04800000-07FFFFFFUnused
2 MB08000000-080FFFFFVideo memory (direct access)
4 GB08200000-FFFEFFFFUnused
64 KBFFFF0000-FFFFFFFFSystem BIOS
74Chapter 7 Specifications
8
Screw listing
This section provides specification and reference information for the screws and screw locks used in the
computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number
431433-001, and the Display Screw Kit, spare part number 431400-001.
75
Phillips PM2.0×5.0 captive screw
ColorQuantityLengthThreadHead width
Black55.0 mm2.0 mm5.0 mm
Where used:
(1) Two screws (secured by C-clips) that secure the hard drive cover to the computer (see
on page 29)
(2) Three screws (secured by C-clips) that secure the memory module compartment cover to the computer
Memory module on page 31)
(see
Hard drive
76Chapter 8 Screw listing
Phillips PM3.0×3.0 screw
ColorQuantityLengthThreadHead width
Silver63.0 mm3.0 mm5.0 mm
Where used: 6 screws that secure the hard drive bracket to the hard drive (see Hard drive
on page 29)
Phillips PM3.0×3.0 screw77
Phillips PM2.0×3.0 screw
ColorQuantityLengthThreadHead width
Black93.0 mm2.0 mm4.5 mm
Where used: 2 screws that secure the WLAN module to the computer (see WLAN module
on page 34)
Where used: 2 screws that secure the optical drive bracket to the optical drive (see Optical drive
on page 35)
78Chapter 8 Screw listing
Where used: One screw that secures the power button board to the computer (see Power button
board on page 41)
Where used: 4 screws that secure the display hinges to the display panel (see Display assembly
on page 43)
Phillips PM2.0×3.0 screw79
Phillips PM2.5×7.0 screw
ColorQuantityLengthThreadHead width
Black257.0 mm2.5 mm5.0 mm
Where used:
(1) One screw that secures the optical drive to the computer (see
(2) Three screws that secure the keyboard to the computer (see
Where used: 4 screws that secure the display assembly to the computer (see Display assembly
on page 43)
Optical drive on page 35)
Keyboard on page 39)
80Chapter 8 Screw listing
Where used: 8 screws that secure the display bezel to the display assembly (see Display assembly
on page 43)
Where used: 9 screws that secure the top cover to the computer (see Top cover on page 48)
Phillips PM2.5×7.0 screw81
Phillips PM2.5×10.0 screw
ColorQuantityLengthThreadHead width
Black210.0 mm2.5 mm5.0 mm
Where used: 2 screws that secure the switch cover to the computer (see Switch cover on page 37)
82Chapter 8 Screw listing
Phillips PM2.5×5.0 Screw
ColorQuantityLengthThreadHead Width
Silver195.0 mm2.5 mm5.0 mm
Where used:
(1) One screw that secures the switch cover to the computer (see
(2) Six screws that secure the top cover to the base enclosure (see
Where used: 6 screws that secure the display panel to the display enclosure (see Display assembly
on page 43)
Switch cover on page 37)
Top cover on page 48)
Phillips PM2.5×5.0 Screw83
Where used: 2 screws that secure the top cover to the base enclosure (see Top cover on page 48)
Where used:
(1) Two screws that secure the audio board to the base enclosure (see
Audio board on page 50)
(2) Two screws that secure the USB/power connector board to the base enclosure (see
connector board on page 52)
USB/power
84Chapter 8 Screw listing
Phillips PM2.0×4.0 Screw
ColorQuantityLengthThreadHead width
Silver24.0 mm2.0 mm5.0 mm
Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure (see Display
assembly on page 43)
Phillips PM2.0×4.0 Screw85
Phillips PM2.5×4.0 screw
ColorQuantityLengthThreadHead width
Silver54.0 mm2.5 mm5.0 mm
Where used: 3 screws that secure the top cover to the base enclosure (see Top cover on page 48)
Where used: 2 screws that secure the system board to the base enclosure (see Top cover on page 48
86Chapter 8 Screw listing
Phillips PM2.5×4.0 screw87
Hex HM5.0×7.0 Standoff
ColorQuantityLengthThreadHead width
Silver27.0 mm2.5 mm5.0 mm
88Chapter 8 Screw listing
Phillips PM2.0×6.0 screw
ColorQuantityLengthThreadHead width
Black26.0 mm2.0 mm5.0 mm
Where used: 2 screws that secure the top cover to the base enclosure (see Top cover on page 48)
Phillips PM2.0×6.0 screw89
Phillips PM2.5×5.0 captive screw
ColorQuantityLengthThreadHead width
Silver55.0 mm2.5 mm5.0 mm
Where used: 5 screws that secure the fan/heat sink assembly to the system board (see Fan/heat sink
assembly on page 57)
90Chapter 8 Screw listing
9
Backup and Recovery
Recovering system information
Tools provided by the operating system and Recovery Manager software are designed to help you with
the following tasks for safeguarding your information and restoring it in case of a system failure:
Back up your information regularly to protect your important system files.
●
Make a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start
●
up (boot) your computer and restore the operating system and software programs to factory settings
in case of system failure or instability.
Create system restore points (operating system feature). System restore points allow you to reverse
●
undesirable changes to your computer by restoring the computer to an earlier state.
Recover a program or driver (Recovery Manager software feature). This feature helps you reinstall
●
a program or driver without performing a full system recovery.
Perform a full system recovery (Recovery Manager software feature). With Recovery Manager, you
●
can recover your full factory image if you experience system failure or instability. Recovery Manager
works from a dedicated recovery partition on the hard drive or from recovery discs you create.
Backing up your information
When to back up
On a regularly scheduled basis.
●
NOTE: Set reminders to back up your information periodically.
Before the computer is repaired or restored.
●
Before you add or modify hardware or software.
●
Back up suggestions
Create system restore points using the Windows System Restore feature.
●
Store personal files in the Documents folder and back up these folders periodically.
●
Back up templates stored in their associated programs.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.
●
The screen shot can be a time saver if you have to reset your preferences.
Recovering system information91
To copy the screen and paste it into a word-processing document:
a.Display the screen.
b.Copy the screen:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c.Open a word-processing document, and then select Edit > Paste.
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows
you to save and name a snapshot of your hard drive at a specific point in time. You can then recover
back to that point if you want to reverse subsequent changes made to your system.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created
since the last restore point.
You also can create additional restore points to provide increased protection for your system files and
settings.
When to create restore points
Before you add or extensively modify software or hardware.
●
Periodically, whenever the system is performing optimally.
●
NOTE: If you revert to a restore point and then change your mind, you can reverse the
restoration.
Create a system restore point
1.Select Start > Control Panel > System and Maintenance > System.
2.In the left pane, click System protection.
3.Click the System Protection tab.
4.Under Automatic restore points, select the disk for which you want to create a restore point.
5.Click Create.
The System Protection window opens.
6.Follow the on-screen instructions.
Restore to a previous date and time
1.Select Start > Control Panel > System and Maintenance > System.
2.In the left pane, click System protection.
3.Click the System Protection tab.
92Chapter 9 Backup and Recovery
4.Click the System Restore button, and then click Next.
The System Restore window opens.
5.Follow the on-screen instructions.
Creating recovery discs
Recovery Manager creates a set of recovery CDs or DVDs for the computer. Use recovery discs to restore
the operating system and software programs to factory settings, in case of system failure or instability.
NOTE: Handle these discs carefully and keep them in a safe place. The software allows the
creation of only one set of recovery discs.
Note the following guidelines before creating recovery discs:
You will need high quality CD-R, DVD-R, or DVD+R media (purchased separately).
●
NOTE: Formatted DVD ± RW discs and DVD ± RW double-layer discs are not compatible
with the Recovery Manager software.
The computer must be connected to AC power during this process.
●
Only one set of recovery discs can be created per computer.
●
Number each disc before inserting it into the computer optical drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs. The next
●
time you open Recovery Manager, you will be prompted to continue the disc creation process.
c.Click either Software program re-installation or Hardware driver re-installation,
and then click Next.
d.Follow the on-screen instructions.
e.Restart the computer if prompted.
Reinstalling programs from discs
1.Insert the disc into the optical drive.
2.When the installation wizard opens, follow the installation instructions on the screen.
3.Restart the computer if prompted.
Performing a recovery
Recovery Manager software allows you to repair or restore the system if you experience system failure or
instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery
partition on the hard drive.
NOTE: Windows has its own built-in repair features, such as System Restore and driver rollback
capabilities. If you have not already tried these features, try them before using Recovery Manager.
NOTE: Recovery Manager only recovers software that was preinstalled at the factory. Software
not provided with this computer must be reinstalled from the disc provided by the manufacturer or
downloaded from the manufacturer's Web site.
94Chapter 9 Backup and Recovery
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