Compaq EZ User Manual

Chapter 1 Welcome

Thank you for buying a Compaq Internet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Words and Symbols to Watch For. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Safety Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Special Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Help!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Windows Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Compaq Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Chapter 2 Features of Your Internet PC

The Digital Dashboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

E-mail Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Internet Alive!. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Putting Your PC to Sleep. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Waking Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Shutting Down Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

In Case of System Lockup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Microsoft Windows Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Accessing the Microsoft Windows Power Management Settings. . . . . . . . . . . . . . . . . . . 2-5

Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Contents i

The Compaq USB Internet Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

The Basics of Keyboarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Internet Button Suite (US) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Internet Button Suite (Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

The Special Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Multimedia Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Reprogramming the Easy Access Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Disabling and Enabling the Easy Access Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

The Compaq USB Scroll Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Scroll Mouse Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Scrolling and Zooming with the Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Choosing Scroll Mouse Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Quick Launch with CyberJump and HyperJump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

About Your CD-ReWritable (CD-RW) Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21

Types of CD Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21

just!burn CD Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

PacketCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

just!audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

CD!backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

just!data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Accessing the just!burn User’s Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Recording Audio CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

What is Buffer Underrun? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25

Using the DVD Player (available on select models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26

Using a Regionalized DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26

Identifying Your Region Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27

Changing a Region Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27

Play Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27

Display Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-28

On-screen Control Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

Parental Control of DVD Viewing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31

ii Contents

Chapter 3 A Quick Overview of Microsoft Windows

Get Organized: How To Manage Your Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Storage Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Searching For Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Copying Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Moving Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Renaming Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Deleting Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Restoring Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Emptying the Recycle Bin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Creating Folders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Deleting Files and Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Learning about the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Setting Up Display Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Changing the Wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Changing the Screen Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Shortcuts for the Desktop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

How Do I Create a Shortcut? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Arranging and Positioning Shortcuts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Chapter 4 Connecting To The World

Working With Your Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Identifying Your Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Compaq Digital DSL/56K Modem (available on select models) . . . . . . . . . . . . . . . . . . . . 4-1

Using Your Modem with the 56K ITU V.90 Standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Establishing an Account with an Internet Service Provider . . . . . . . . . . . . . . . . . . . . . . . 4-2

DSL Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Using Your Modem with DSL Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Connecting Your Digital DSL/56K Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Installing the Digital DSL/56K Modem Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Contents iii

Networking Your PCs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Connecting Your Internet PC to an Ethernet Network (available on select models). . . . . . 4-5

Setting Up a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Mapping a Network Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Sharing Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Sharing Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Let’s Get Digital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Introducing the Digital Creativity Imaging Center (available on select models). . . . . . . . 4-11

What Is A Digital Interface? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Chapter 5 Quick and Easy Upgrades

Making A Good Thing Better. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Access to the Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Removing the Back EZ Access Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Installing New Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Removing the Left EZ Access Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Replacing the Modem or Adding a PCI Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Removing the Right EZ Access Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Adding or Replacing Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Reinstalling Deleted Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Installing Additional Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Installing Software from a CD or Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Installing a Downloaded Program File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Chapter 6 Troubleshooting

Helpful Hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Entering BIOS (CMOS) Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Troubleshooting Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Troubleshooting Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Troubleshooting CD, CD-RW or DVD Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Troubleshooting Diskette Drive and Zip Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Troubleshooting Display (Monitor) Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Troubleshooting Fax Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Troubleshooting Game Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Troubleshooting Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

iv Contents

Troubleshooting Internet Access Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Troubleshooting Keyboard and Scroll Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Troubleshooting Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

Troubleshooting Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

Troubleshooting Printer Problems (see your printer manual for additional Information) 6-14

Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17

Chapter 7 Government Approvals

European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Federal Communications Commission Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Declaration of Conformity for Products Marked with the FCC Logo (United States Only) 7-3

Canadian Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Avis Canadien . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Telecom Network Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

U.S. Regulations Governing the Use of Modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Ringer Equivalence Number (REN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Telephone Consumer Protection Act of 1991 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Canadian Regulations Governing the Use of Modems. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

U.K. BABT Users Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

Telephone Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

Auto Dialing with the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

Benutzerhinweise für besondere Bestimmungen in Österreich . . . . . . . . . . . . . . . . . . . . 7-9

Hinweis für die Benutzung in osterreich . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9

Wahlsperre. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9

Benutzerhinweise für besondere Bestimmungen in Deutschland . . . . . . . . . . . . . . . . . . 7-9

Hinweis für die Benutzung in der Bundesrepublik Deutschland. . . . . . . . . . . . . . . . . . . . 7-9

Brugerinstruktioner i overensstemmelse med danske krav . . . . . . . . . . . . . . . . . . . . . . . 7-9

Opkaldskoder P og T . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9

Contents v

Glossary

Index

Speciale gebruiksinstructies voor Nederland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

Aansluitfactor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

Wachten op kiestoon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

Handenvrij bellen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

Användarinstruktioner i överensstämmelse med svenska krav

Uppringningskod P och T. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

New Zealand Modem Statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12

Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12

Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13

Energy Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14

vi Contents

Chapter 1

Welcome

Thank you for buying a Compaq Internet PC

With this purchase, you are a part of the next generation of PC users, people who demand the latest in PC technology. Whether you use your computer for business or pleasure, or both, you are sure to hit the ground running with this feature-packed PC.

There are four unique guides provided with your new PC:

1. Getting Started Guide

2. Reference Guide

3. Service and Support Guide

4. Safety and Comfort Guide Together, they provide the following:

◆ information about the features of your new PC

◆ hints and tips to make computing easier

◆ information needed to replace or add components to your PC

Please take a few moments to familiarize yourself with the contents of the guides. Doing so will make it easier to find the necessary information at the turn of a page.

Welcome 1-1

Words and Symbols to Watch For

The following words and symbols have special meaning in this guide:

Safety Tips

* + ` a

Your safety is important. Before performing any procedures involving the inter n al components of your Internet PC, please take a few moments to read the following Warning and Caution statements. Following the guidelines in these statements will help to reduce the risk of personal injury or equipment damage.

Helpful hints that will make using your computer easier and faster.

HINT:

Important information concerning the operation of your Internet PC.

NOTE:

CAUTION:

WARNING:

following:

Do not disable any 3-prong grounding plug. The grounding pin on a 3-prong plug is an

◆

Use only grounded electrical outlets when plugging in your computer. These outlets should

◆

When connecting a power cord to a grounded electrical outlet, ensure that nothing rests on

◆

Turn the computer off.

◆

Unplug the computer power cord.

◆

Disconnect the modem line from the telephone jack.

◆

Disconnect all network cables.

◆

Disconnect all cables and power cords from the computer.

◆

Failure to follow directions may result in equipment damage or loss of data.

Failure to follow directions may result in bodily harm or loss of life.

To reduce the risk of electric shock and damage to the equipment, do the

important safety feature. Removal of the grounding pin increases the risk of computer damage. If you cannot fit the plug into your electrical outlet, contact an electrician for information on having grounded outlets installed.

be easily accessible at all times.

the power cord.

1-2 Welcome

CAUTION:

become static-free before removing the cover. To become static-free, touch an unpainted metal surface or one of the screws on the computer cover. As you work, avoid touching exposed metal on any of the computer circuit boards.

To prevent damage to the computer from electrostatic discharge, you must

Special Text

The following examples explain the specially formatted text used in this guide:

◆ Keyboard key names appear in bold type:

◆ Keyboard key s th at must be pres sed at the same time to perform a task appear in

bold type with a plus sign (+) between the key names:

◆ Drives appear as capital letters: drive C

◆ Folder names appear with initial capital letters: Favorites

◆ File names appear in italics with an initial capital letter: Setup.exe

◆ Command line statements appear in lowercase bold type: a:\install

◆ Names of icons appear in bold type followed by a picture of the icon:

My Computer

If you are expecting an electrical storm to pass through your area, it is a good

NOTE:

idea to ensure that your Internet PC is properly turned off. You should disconnect the modem line from the telephone wall jack and remove all power cords from their electrical outlets.

The graphics shown in this guide may differ slightly from your Internet PC.

NOTE:

Home, End, Backspace, Tab

Ctrl+Home

icon

◆ Menu items appear in bold type: Programs, Accessories

◆ Web addresses (URLs) appear in lowercase bold type: www.compaq.com

Welcome 1-3

Help!

Compaq provides you with several resources to help you learn about your Internet PC.

Glossary

Index

Windows Help

Troubleshooting

Compaq Service and Support

Computer terms that may be unfamiliar to you are identified in the glossary.

The index in each guide is a comprehensive list of the topics covered in that guide.

Refer to Getting Started and Reference Guide for detailed information about Windows Help.

The Troubleshooting section shows how to fix many common computer-related issues. Refer to the Troubleshooting section located in the Reference Guide.

Your Internet PC is equipped with several helpful programs that will aid you in identifying and solving common computer problems. You can learn about these programs in the Service and Support Guide.

If you need further technical support or assistance, visit the Compaq Web site at:

www.compaq.com/mypresario

Compaq technical support telephone numb ers are listed in the Certificate of W arranty included with your Internet PC.

For logging future service calls, please see the Service Diary in the Serv ice and Support Guide.

1-4 Welcome

Chapter 2

Features of Your Internet PC

This chapter gives you information about many of the exciting, easy-to-use features of your Presario Internet PC.

The Digital Dashboard

Your Internet PC has a new, informative tool called Digital Dashboard that will:

◆ Provide the necessary feedback to assist you in the initial setup of your PC.

◆ Alert you to changes in status such as connected or disconnected external

peripherals.

◆ Inform you of new e-mail messages.

◆ Display the exact time according to the Atomic Clock.

Digital Dashboard

Features of Your Internet PC 2-1

No. Icon Component

E-mail Waiting

Disclaimer

You must manually connect to these ISPs in order to use some features of the Digital Dashboard, such as Synchronize Time (Atomic Clock) and E-mail Waiting.

Disclaimer

network (LAN, HomePNA), the following Digital Dashboard functions are unavailable: Internet Alive, Email Waiting Indicator, and Clock Synchronization (Atomic Clock). Users of systems with DSL or cable modems should check the Compaq Presario Web site periodically for updates and details to enable Clock/Mail applications to work with these communications devices.

Your system will periodically dial out to the Internet using Microsoft Task Scheduler and see if you have received any new e-mail messages. Digital Dashboard will display the user ID of the person(s) with new mail awaiting them. For example, the dashboard may say: JBlack has Mail Waiting, MBlack has Mail Waiting.

: Some free Internet Service Providers, such as NetZero and AltaVista, use a unique dialer.

: When connecting to the Internet using a Digital Subscriber Line (DSL), cable modem, or

PC Speaker

E-Mail Waiting Indicator

LCD Screen

Internet Alive Indicator

Sleep Mode Indicator

Awake Indicator

Start/Reset Button

However, when your PC is in Sleep mode, Digital Dashboard will not display the mail-waiting message. Instead, the E-mail Waiting indicator will blink to note a new mail message.

Disclaimer:

work with Post Office Protocol (POP) and Post Office Protocol-3 (POP3) e-mail servers. Please check with your Internet Service Provider or e-mail service provider to verify that your e-mail service uses one of these protocols. POP3 servers configured in Microsoft Outlook Express or Microsoft Outlook are ready to be enabled in the Digital Dashboard control panel.

Internet Alive!

2-2 Features of Your Internet PC

Digital Dashboard will also notify you that you are online. When you are connected, the

The Digital Dashboard E-mail Waiting indicator and the e-mail message on the LCD screen

icon will glow.

Reset

In the event of a system lockup, pressing the Start/Reset button for 4 seconds will place your PC in safe mode. Pressing the button again will reactivate the computer.

Digital Dashboard Settings

To access the settings of the Digital Dashboard, complete the following steps:

1. Click Start, then Settings, then Control Panel.

2. From the Control Panel, double-click Digital Dashboard.

3. The Digital Dashboard Contr ol Panel screen is displayed.

CAUTION:

Be sure to save regularly. If you don’t you will lose unsaved information.

Digital Dashboard General Settings Tab

The Digital Dashboard Control Panel contains following t abs:

❖ General Settings - allows you to enable or disable the Digital Dashboard. ❖ Internet Time - allows you to enable Internet time updates for your PC

clock.

Features of Your Internet PC 2-3

❖ Device Detective - allows you to enable onscreen and sound notification of

❖ E-Mail Waiting - allows you to configure how you are notified when new

❖ Internet Alive - a llows you t o con figure h ow your PC indicates that you ar e

❖ Dial-Up Settings - allows you to select which Dial-up account to use.

Power Management

Your new Internet PC has three states of power: Standby (Sleep), Awake, and Off (Shut down). Typically, when you finish a com puting s ession, yo u can place your PC in Sleep mode. In the event of a system lockup or if you are unplugging your PC to upgrade components, you will need to shut down completely. The following sections will walk you through each of these procedures.

added or deleted devices.

e-mail arrives.

online.

Putting Your PC to Sleep

Waking Your PC

T o put you r computer into the Sleep mo de, press the Sleep button 1 on your Compaq

pý

USB Internet Keyboard. The sleep

To wake your computer from the Sleep mode, press the Sleep 1 button on your Compaq USB Internet Keyboard. The Awake will glow, indicating that the system is active.

indicator on the Digital Dashboard will glow.

Sleep Button

indicator on the Digital Dashboard

2-4 Features of Your Internet PC

Shutting Down Your PC

To shut down your computer in order to upgrade or replace components, such as memory or PCI expansion cards, press and release the Start/Reset button on the Digital Dashboard. You can also shut down your computer by completing the following steps:

1. Click Start on the Windows taskbar.

2. Click Shut Down.

3. Select Shut down.

In Case of System Lockup

Microsoft Windows Power Management

Accessing the Microsoft Windows Power Management Settings

In the event of a system lockup, pressing the Start/Reset button for 4 seconds will shut down your computer without shutting down Windows.

Microsoft Windows is equipped with a power management utility program that enables you to reduce the power consumed by your Internet PC. You can set the power management properties so that certain devices turn off after a predetermined period of inactivity.

To access the Microsoft Windows Power Management program, complete the following steps:

1. From the Windows Taskbar, click Start, point to Settings, then click

2. Double-click the Power Management

Preset Power Schemes

The following preset power schemes are available:

CAUTION:

system lockup since it will cause Windows to run ScanDisk and you will lose any unsaved data.

Control P anel.

Properties window displays.

We recommend that you use this method of shutdown only in the event of a

icon. The Power Management

Microsoft Windows Power Schemes

Preset Option

Home/Office Desk

Always On

Features of Your Internet PC 2-5

System goes to Standby after…

20 minutes of no activity 15 minutes of no activity 30 minutes of no activity

Never 15 minutes of no activity 1 hour of no activity

Monitor turns off after…

Hard disk turns off after…

Your Internet PC power sch eme is set to Home/Office Desk. Once the specified amount of time has elapsed, the device enters Sleep mode. Components in Sleep mode rapidly return to a fully active state once activity is detected.

Creating a Personal Power Scheme

If you find that the preset power management schemes do not fit your work habits, you can create a personal power scheme.

To create your own personal power scheme, complete the following steps:

1. From the Windows Taskbar, click Start, point to Settings, and then click Control Panel.

If you have your Internet PC connected to a network or have an “ALWAYS ON”

NOTE:

DSL modem, you should set the power scheme to Internet PC from going into Sleep mode and breaking the network or DSL connection.

Always On

. This will prevent the

2. Double-click the Power Management

3. Complete the following steps in the Power Management Properties window: a. Ensure that the Home/OfficeDesk power scheme is selected.

b. Click the down arrow next to System standby and select the amount of time

that passes before the computer goes into Sleep mode.

c. Click the down arrow next to Turn off monitor and select the amount of

time that passes before the monitor goes into Sleep mode.

d. Click the down arrow next to Turn off hard disks and select the amount of

time that passes before the hard drive goes into Sleep mode.

4. Click Save As, type in a name for your personal power scheme, and click OK..

5. Click Apply, then click OK. Your personal power scheme is now activated.

icon.

2-6 Features of Your Internet PC

Sleep Mode

The Sleep mode is a low-power standby state that reduces the amount of electrical power consumed by your Internet PC while you are not actively using it. Microsoft Windows Power Management will automatically put your Internet PC into the Sleep mode once the power scheme timers expire. Or, you may choose to activate Sleep mode immediately by pressing the Sleep button on the keyboard or by completing the following:

1. Save all your work and exit all programs.

2. From the Windows Taskbar, click Start.

3. Select Shut Down, and then choose Stand by.

4. Click OK.

The Awake the computer is in Sleep mode.

light will go off, and the Sleep pýlight will glow, indicating that

The Compaq USB Internet Keyboard

Your Compaq USB Internet Keyboard offers an assortment of Easy Access buttons that make accessing the Internet and using your favorite software programs easier and faster. Along with the standard computer keyboard buttons, the Internet Keyboard provides the following:

◆ Multimedia buttons

◆ Internet Button Suite

◆ Special purpose buttons

USB Internet Keyboard

Features of Your Internet PC 2-7

No. Description

Multimedia Buttons

Internet Button Suite

Special Purpose Buttons

The Internet keyboard offers two USB connectors. Typically, your Compaq USB scroll mouse will be connected to one, leaving the other open for low-powered devices, such as a joystick or gamepad. High-powered devices or devices requiring external power, such as cameras and scan ners, should be plu gged into one of the USB connectors on the computer instead of the keyboard.

The Basics of Keyboarding

The standard keyboard has four major types of keys:

◆ main keys (typewriter-style)

◆ function keys (F1 through F12)

◆ arrow keys (← → ↑ ↓)

◆ numeric keys (calculator-style)

Some keys have special functions when used either alone or combined with other keys. The functions may vary depending on the programs you are using. Refer to Help to learn how these keys can be used in combination with other keys to develop shortcuts in your programs.

Key/Button Description

exits a program, moves back one window, or cancels a command, depending on

Esc

Tab Tab

Caps Lock

Shift

Ctrl

Esc

the program you are using.

forwards the cursor a designated distance.

Caps Lock

glows when the key is active.

Shift

program you are using.

Control

program you are using.

capitalizes all letters when typed. The Caps Lock light on the keyboard

is frequently used in combination with other keys. The effect depends on the

is normally used in combination with other keys. The effect depends on the

2-8 Features of Your Internet PC

Windows

opens the

Start

menu.

Key/Button Description

is frequently used in combination with other keys. By pressing

Alt

F1-F12

Backspace Backspace

)

Scroll Lock

Pause/ Break

Insert

Home

Page Up/ Page Down

Delete

moves from the cursor to the menu bar. The effect depends on the program you are using.

Function

Some tasks include shortcuts, spelling and grammar checks, and activating the menu bar. Refer to Help for details on specific key combinations.

Windows Application

Scroll Lock

be controlled by the arrow keys. The Scroll Lock light on the keyboard glows when this key is activated. The effect depends on the program you are using.

Pause

are using.

Insert

pressing this key, new text is either inserted into the current text or replaces it.

Home Home

Page Up/Page Down

Delete

left one space.

keys are assigned specific tasks, depending on the program you are using.

temporarily stops screen scrolling. The effect depends on the program you

switches typing between insert and overtype modes. For example, after

moves the cursor to the beginning of the text line, table cell, or document. can also be used in combination with other keys.

deletes the character to the right of the cursor and moves the following text

, the focus

Alt

moves the cursor left one space and deletes the character in that space.

usually has the same effect as a right mouse click.

prevents automatic scrolling in some programs and allows scrolling to

moves the page up or down.

moves the cursor to the end of the text line, table cell, or document. It can also

End

← →

End

be used in combination with other keys.

moves the cursor left, right, up, and down.

Arrow

↑ ↓

Num Lock

NumLock

Features of Your Internet PC 2-9

Pressing the function.

indicates that use of the 10-key number pad will produce only numbers.

Num Lock

key on the keyboard will activate and deactivate this

Internet Button Suite (US)

The Internet buttons provide quick access to selected sites on the Internet.

Internet Button Suite

No. Icon US (see next table for Canada)

Instant E-Mail

Community

experience featuring live events, discussion boards, chat and unique content.

My Presario

hints, performance updates, service, and more.

Instant Internet

personalized Web page filled with local weather, news, sports, and financial

information.

Instant Search

the Internet.

Entertainment Ideas

featuring music downloads, streaming video, webcasts, entertainment news and

reviews.

Retail Central

of leading consumer companies.

For the Internet Button Suite to operate, you must be connected to the Internet.

NOTE:

Until you set up your Internet Service Provider (ISP), each Internet button will launch the Compaq Internet Setup process.

provides one-touch access for sending and reading your e-mail.

takes you to a predefined Web site that provides a vibrant community

is your instant connection to Compaq for product information, helpful

provides your daily start point to the Internet. It connects you to a

accesses a default Web site that helps you locate information on

is your online inside scoop on the world of entertainment

provides an instant connection to your computer store and a variety

2-10 Features of Your Internet PC

Internet Button Suite (Canada)

No. Icon Canada

Instant E-Mail

Community

experience featuring live events, discussion boards, chat and unique content.

My Presario

hints, performance updates, service, and more.

Instant Internet

personalized Web page filled with local weather, news, sports, and financial

information.

Instant Search

the Internet.

Instant Answer

about your Internet PC.

Shopping Online

partnered with several companies to provide you with the convenience of catalog

shopping at the touch of a button.

provides one-touch access for sending and reading your e-mail.

takes you to a predefined Web site that provides a vibrant community

is your instant connection to Compaq for product information, helpful

provides your daily start point to the Internet. It connects you to a

accesses a default Web site that helps you locate information on

provides you with a central location to obtain specific information

takes you to an electronic shopping experience. Compaq has

Features of Your Internet PC 2-11

The Special Buttons

Your Compaq USB Internet Keyboard is equipped with several special purpose buttons that allow quick and easy access to your favorite locations.

Special Purpose Buttons

No. Icon Component

„

…

Quick Print

application, such as Microsoft Word. This button is programmable.

Launch

Microsoft Works in Canada. This button is programmable.

Minus

Mute

Plus

Sleep

your computer.

Scroll Lock

scrolling to be controlled by the arrow keys. The Scroll Lock light on the keyboard glows when this key is activated. The effect depends on the program you are using.

Caps Lock

keyboard glows when the key is active.

Num Lock

numbers. Pressing the deactivate this function.

allows you to quickly print from a web page or a program

starts Built-In Technician (US only). This button launches

allows you to decrease the volume of your PC audio.

button allows you to temporarily mute your PC audio.

allows you to increase the volume of your PC audio.

places your computer into a low power state, as well as wakes

prevents automatic scrolling in some programs and allows

capitalizes all letters when typed. The Caps Lock light on the

indicates that use of the 10-key number pad will produce only

Num Lock

key on the keyboard will activate and

2-12 Features of Your Internet PC

Multimedia Buttons

The Multimedia buttons allow you to easily control your multimedia devices.

Multimedia Buttons

No. Icon Component

‹

‘

’

Play/Pause

Rewind/Previous Track

Fast Forward/Next Track

Stop

Eject/Load

starts or stops CD or DVD temporarily.

ends the CD or DVD playback.

ejects or loads the CD or DVD.

skips to the previous track.

skips to the next track.

Features of Your Internet PC 2-13

Reprogramming the Easy Access Buttons

You can reprogram the Easy Access buttons to reflect your personal preferences.

The Easy Access Button Support Status bar. It can be accessed by clicking Start, pointing to Programs, and choosing Reprogram Easy Access Buttons.

icon is located on the Windows desktop

Disabling and Enabling the Easy Access Buttons

To reprogram your Easy Access buttons, complete the following steps:

1. From the Status bar, right-click the Easy Access Button Support choose Reprogram Easy Access Buttons. The Compaq Easy Access Button Settings window is displayed.

2. Click the button you wish to change.

3. Follow the instructions provided.

After you have reprogrammed the button, move the cursor ov er each button and yo ur choices will be displayed by a pop-up menu calle d Hover Help. Select the choice you prefer.

You can turn off all Easy Access buttons from the Easy Access Button program. When the buttons are disabled, only the Sleep and Volume Control buttons will

operate. The Easy Access Button Support appear with a red X on top when it is disabled. You can still access the but ton functions if you click the Easy Access Button Support

To disable the Easy Access Buttons, complete the following steps:

1. From the Status bar, right-click the Easy Access Button Support

The Internet Easy Access buttons can only be reprogrammed to other URLs

NOTE:

(Web sites).

icon located on the status bar will

icon.

icon and

¸¸¸¸

icon.

2. Click Disable Easy Access Buttons.

To enable the Easy Access buttons, complete the following steps:

1. From the Status bar, right-click the Easy Access Button Support

2. Click Enable Easy Access Buttons.

2-14 Features of Your Internet PC

icon.

The Compaq USB Scroll Mouse

The Compaq USB scroll mouse is similar to other computer pointing devices except that it has a small wheel button between the two mouse buttons. This wheel allows you to save time and steps by rolling the wheel on the scroll mouse forward or backward instead of using the scroll bar.

USB Scroll Mouse

No. Component

Left Mouse Button

Right Mouse Button

Wheel Button

Features of Your Internet PC 2-15

Scroll Mouse Functions

The scroll mouse offers standard mouse functions in addition to unique scrolling functions. Basic mouse techniques that are used with any mouse include the following:

Key/Button Description

Click

Double-click

Drag and drop

Select

Right-click

Press and release the left mouse button once to select or highlight.

Press and release the left mouse button twice, quickly. If you double-click too slowly, the computer will respond as if you single-clicked.

For graphics:

Position the cursor over the graphic.

Press and hold down the left mouse button while dragging the graphic to the

new location.

Release the button.

For text:

Point to the text.

Place the cursor inside the selected text.

Press and hold down the left mouse button while dragging the text to its new

location.

Release the button.

4. In menus: In most programs:

mouse button, and move the cursor to the end of your selection. Release the mouse button.

Click the right mouse button once to produce a context-specific Shortcut menu.

Point to the menu item and click.

Point to the beginning of your selection, hold down the left

2-16 Features of Your Internet PC

Scrolling and Zooming with the Mouse

In addition to the typical mouse functions, the scroll mouse has the ability to move right, left, and diagonal.

Key/Button Description

Open a program and press the center mouse button (wheel) that is assigned to

AutoScroll.

Move the mouse once in the direction you want to scroll (vertically, horizontally,

AutoScroll

Wheel Scroll

Zoom

or diagonally). The farther you move the cursor from the starting point, the faster the scrolling.

To stop AutoScroll, press any mouse button.

To scroll up, move the wheel forward.

To scroll down, move the wheel backward.

Place the mouse cursor in a program.

Press and hold the

To zoom in, move the wheel forward. To zoom out, move the wheel backward.

key on the keyboard.

Ctrl

Choosing Scroll Mouse Options

You can choose features for setting up the mouse, choosing button assignments, and controlling cursor movements.

To access the Scroll Mouse properties, complete the following steps:

1. Click Start.

2. Select Settings, then click Control Panel.

3. Double-click the Mouse icon. The Mouse Properties window displays.

4. From the Mouse Properties window, select the settings you prefer. The settings are listed in the following table.

Setting Description

Quick Setup

Pointers

Buttons

Motion

Orientation

Devices

Allows you to reset your mouse properties to the factory defaults.

Allows you to select different schemes to use with the pointer.

Changes the button and wheel functions. Click the change your mouse button assignment options. For more information, click

Sets the cursor speed and acceleration. You can also enable Smart Moves and create a pointer trail.

Allows you to change the angle of the mouse movement.

Allows you to add another pointing device.

Help

Options

button to

Features of Your Internet PC 2-17

Quick Launch with CyberJump and HyperJump

The CyberJump and HyperJump features combine commonly used tasks into one convenient grid. CyberJump is used in an Internet window, whereas HyperJump is used in your documents.

Before you can use this feature, you must first assign either function, CyberJump or HyperJump, to a mouse button. You can make your left button, right button, or the wheel work with CyberJump or HyperJump.

To assign a mouse button or the wheel to CyberJump or HyperJump, complete the following steps:

1. Click Start.

2. Select Settings, then click Control Panel.

3. Double-click the Mouse

4. Select the Buttons tab.

5. From the Button Assignments drop-down lists, choose CyberJump or HyperJump for the respective mouse button.

6. Open a document.

7. Press the assigned mouse button or wheel to display the CyberJump or HyperJump grid.

8. Click an icon on the grid to execute a command.

To perform a double-click with the button assigned to CyberJump or HyperJump, complete the following steps:

1. Click Start.

2. Select Settings, then click Control Panel.

3. Double-click the Mouse

4. Select the Buttons tab.

5. Click the Options button, select the CyberJump or HyperJump tab and select double-click.

6. Press and release the button quickly when using the double-click function.

icon. The Mouse Properties windows displays.

icon. The Mouse Properties window displays.

2-18 Features of Your Internet PC

CyberJump Functions

CyberJump functions are defined in the following illu str a tion and table.

CyberJump Functions

No. Component

activates the CyberMenu.

Features of Your Internet PC 2-19

Go to Bookmark

Add Bookmark

Go Back

Vertical Scroll

activates the Windows Start menu.

Start

Horizontal Scroll

returns to the previous page.

Stop

displays the Bookmark window.

adds current page to Bookmark window.

returns to previous page.

jumps to the vertical scroll bar.

jumps to the horizontal scroll bar.

+ 103 hidden pages