Compaq, the Compaq logo, and Evo are trademarks of Compaq Information
Technologies Group, L.P.
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft
Corporation.
Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation.
All other product names mentioned herein may be trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information in this document is provided “as is” without
warranty of any kind and is subject to change without notice. The warranties for
Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Å
Ä
WARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.
Evo Workstation W4000
Convertible Minitower Models
Hardware Reference Guide
Second Edition January 2002
Document Part Number: 244947-002
244947-002.book Page iii Thursday, November 15, 2001 10:05 AM
244947-002.book Page 1 Thursday, November 15, 2001 10:05 AM
Standard Configuration Features
The Compaq Evo™ Workstation W4000 can be easily converted to a
desktop. Features may vary depending on your model. For a complete
listing of the hardware and software installed on your computer, run
Compaq Diagnostics for Windows or the INSPECT utility (available
on some models). Instructions for using these utilities are provided in
the Troubleshooting Guide on the Reference Library CD.
1
Product Features
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244947-002.book Page 2 Thursday, November 15, 2001 10:05 AM
2Dual-State Power Button7Hard Drive Activity Light
3Power-On Light8Headphone Connector
4CD-ROM Eject Button9USB Connector
5CD-ROM Drive Busy Indicator-Microphone Connector
1–2Hardware Reference Guide
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Rear Panel Components
Product Features
Rear Panel Components*
1Power Cord Connector7Parallel Connector
2Mouse Connector 8Monitor Connector
3Keyboard Connector9Headphone/Line-out Connector
4Universal Serial Bus (USB)
Connector
5Serial Connector (COM1)qMicrophone Connector
6Ethernet RJ-45 ConnectorwSerial Connector (COM2)
*Arrangement and number of connectors may vary by model.
-Line-in Audio Connector
Hardware Reference Guide1–3
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Product Features
Using the Keyboard
Compaq Easy Access Keyboard Components
1
2Windows Logo Key*Used to open the Start menu in Microsoft Windows.
3
4Application Key*Used (like the right mouse button) to open pop-up
5Internet KeysProvides quick access to specific Internet destinations.
*Keys available in select geographic regions.
Ctrl KeyUsed in combination with another key; its effect
depends on the application software you are using.
Used in combination with other keys to perform other
functions. (See following section.)
Alt KeyUsed in combination with another key; its effect
depends on the application software you are using.
menus in a Microsoft Office application. May perform
other functions in other software applications.
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Product Features
Compaq Easy Access Keyboard Components
6Editing KeysIncludes the following:
Page Down.
Holding down Ctrl and Alt while pressing Delete
✎
allows you to restart your computer.
7Num Lock lightIndicates whether the Num Lock feature is on or off.
8Caps Lock lightIndicates whether the Caps Lock feature is on or off.
9Scroll Lock lightIndicates whether the Scroll Lock feature is on or off.
(Continued)
Insert, Home, Page Up, Delete, End, and
Windows Logo Key
Use the Windows Logo Key in combination with other keys to
perform certain functions available in the Windows operating
systems.
Windows Logo Key + F1Displays a pop-up menu for the selected object
Windows Logo Key +
TabActivates the next Taskbar button
Windows Logo Key +
Windows Logo Key +
Windows Logo Key +
Windows Logo Key +
Shift + Windows Logo Key + mUndoes Minimize All
Windows Logo Key +
eLaunches Explore My Computer
fLaunches Find Document
Ctrl + fLaunches Find Computer
mMinimizes all open applications
rDisplays the Run dialog box
Easy Access Software
Your Easy Access Keyboard Buttons are programmed to default
assignments. The pre-installed Easy Access Software allows you to
reprogram the Easy Access Buttons to reflect your personal
preferences. The buttons can be reprogrammed to any program or
service of your choice or to any Web site (URL).
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Product Features
Reprogramming the Easy Access Buttons
The Easy Access Keyboard icon is located on the Windows desktop
status bar. Refer to the Readme-user.txt file for instructions about
reprogramming the Easy Access Buttons.
Locking and Unlocking the Easy Access Buttons
The System Administrator can lock and unlock the Easy Access
Buttons. Once locked, the buttons can only be reprogrammed by
modifying the .bcf file. For administrative privileges, which require
control of the Easy Access Button destinations, refer to the
Readme-admin.txt file.
Easy Access Paper Icon Insert
The paper icon insert functions as a visual aid in identifying the
programmed destination of each Easy Access Button. Whenever you
reprogram an Easy Access Button, use the Paper Insert Template
document to select and print an icon that reflects the new button
assignment. The Paper Insert Template.doc is installed, by default,
under C:\Program files\Compaq\Easy Access Keyboard.
✎
For proper alignment, the spacing around the icons may require
adjustment.
Special Mouse Functions
Most software applications support the use of a mouse. The functions
assigned to each mouse button depend on the software applications
you are using.
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Serial Number Location
Each computer has a unique serial number which is located on the
access panel
available for use when contacting Compaq customer service for
assistance.
Product Features
or on the rear of the unit 2. Keep this number
1
Serial Number Location
Changing from a Minitower to a Desktop Configuration
1.Shut down the operating system properly, then turn off the
computer and any external devices. Disconnect the power cord
from the power outlet and disconnect any external devices.
2.Remove the computer access panel as described in the section
“Removing the Computer Access Panel.”
3.Remove the front bezel as described in the section “Removing the
Front Bezel.”
4.Disconnect all power and data cables from the drives in the
5.25-inch drive bays.
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Product Features
5.To release the drives from the 5.25-inch drive bay, press the long
(green) drivelock
as shown.
1
✎
Activating the Drivelock (Shown from the Rear of the Chassis)
6.While pressing the drivelock, pull the drives out of the drive bay.
7.Before you install each drive into the chassis, turn it so that it is
perpendicular to the internal 3.5-inch drive. The bottom of the
drive should be parallel to the green drivelock.
The diskette drive should always be placed in the bay nearest the top
of the chassis in the desktop configuration for proper drive clearance
and access.
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Installing a Drive in the Desktop Configuration
Product Features
Ä
8.Gently slide the drive into the bay. When the drive is properly
inserted, the drivelock will secure it.
CAUTION: The use of unnecessary force may result in damage to the
drives.
9.Reconnect all power and data cables to the drives in the 5.25-inch
drive bays.
10. Remove the subpanel as described in the section “Removing
Bezel Blanks” and reposition it with the bezel blanks in the
proper orientation for the desktop configuration.
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Product Features
11. Remove the chrome logo plate from the subpanel and reposition
it (rotate it 180°) with the logo plate in the proper orientation for
the desktop configuration, then snap it back into the subpanel.
CAUTION: Hold the subpanel straight when you pull it away from the
Ä
front bezel. Pulling the subpanel away at an angle could damage the
pins that align it within the front bezel.
Changing from a Minitower to a Desktop Configuration
12. Replace the subpanel, front bezel, and the computer access panel.
13. Reconnect the external equipment.
Changing from a Desktop to a Minitower Configuration
1.Shut down the operating system properly, then turn off the
computer and any external devices. Disconnect the power cord
from the power outlet and disconnect any external devices.
2.Remove the computer access panel as described in the section
“Removing the Computer Access Panel.”
3.Remove the front bezel as described in the section “Removing the
Front Bezel.”
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4.Disconnect all power and data cables from the drives in the
5.25-inch drive bays.
5.To release the drives from the 5.25-inch drive bay, press the short
(yellow) drivelock
as shown.
1
Product Features
Activating the Drivelock (Shown from the Rear of the Chassis)
6.While pressing the drivelock, pull the drives out of the drive bay.
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Product Features
7.Before you install each drive into the chassis, turn it so that it is in
the same orientation as the internal 3.5-inch drive. The bottom of
the drive should be parallel to the yellow drivelock.
✎
Ä
The diskette drive should always be placed in the bay nearest the
internal 3.5-inch drives in the minitower configuration for proper
clearance within the chassis.
Installing a Drive in the Minitower Configuration
8.Gently slide the drive into the bay. When the drive is properly
inserted, the drivelock will secure it.
CAUTION: The use of unnecessary force may result in damage to the
drives.
9.Reconnect all power and data cables to the drives in the 5.25-inch
1–12Hardware Reference Guide
drive bays.
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10. Remove the subpanel as described in the section “Removing
Bezel Blanks” and reposition it with the bezel blanks in the
proper orientation for the minitower configuration.
CAUTION: Hold the subpanel straight when you pull it away from the
Ä
front bezel. Pulling the subpanel away at an angle could damage the
pins that align it within the front bezel.
11. Remove the chrome logo plate from the subpanel and reposition
it (rotate it 180°) with the logo plate in the proper orientation for
the minitower configuration, then snap it back into the subpanel.
Product Features
Changing from a Desktop to a Minitower Configuration
12. Replace the subpanel, front bezel, and the computer access panel.
13. Reconnect the external equipment.
Hardware Reference Guide1–13
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Installation Sequence
It is very important that you follow this sequence of steps to ensure
the proper installation of any optional equipment.
1. If your computer includes the Smart Cover Lock feature and you
have set the lock, use Computer Setup to unlock the lock and
disable the Smart Cover Sensor.
2
Hardware Upgrades
Å
Å
Ä
For more information about Computer Setup, refer to the
Computer Setup Guide.
2. If the computer is already on, turn it off and disconnect the power
cord from the wall outlet.
WARNING: To reduce the risk of personal injury from electrical shock
and/or hot surfaces, be sure to disconnect the power cord from the wall
outlet and allow the internal system components to cool before
touching.
WARNING: To reduce the risk of electrical shock, fire, or damage to the
equipment, do not plug telecommunications or telephone connectors
into the network interface controller (NIC) receptacles.
CAUTION: Static electricity can damage the electronic components of
the computer or optional equipment. Before beginning these
procedures, ensure that you are discharged of static electricity by briefly
touching a grounded metal object. See Appendix E, “Electrostatic
Discharge,” for more information.
3. Open the computer by removing its outside cover. See the section
Hardware Reference Guide2–1
“Removing the Computer Access Panel.”
244947-002.book Page 2 Thursday, November 15, 2001 10:05 AM
Hardware Upgrades
4. Install any optional equipment. See the applicable sections of this
guide or refer to the documentation provided with the optional
equipment for instructions.
5. Replace the computer cover.
6. Turn on the monitor, computer, and any devices you want to test.
7. Reconfigure the computer, if necessary. Refer to the Computer SetupGuide for instructions about using Computer Setup.
If you normally lock the Smart Cover Lock, use Computer Setup
to relock the lock and enable the Smart Cover Sensor.
Smart Cover Lock
✎
The Smart Cover Lock is an optional feature included on select
models only.
The Smart Cover Lock is a software-controllable cover lock,
controlled by the setup password. This lock prevents unauthorized
access to the internal components. The computer ships with the
Smart Cover Lock in the unlocked position. For more information
about locking the Smart Cover Lock, refer to the Desktop Management guide.
Using the Smart Cover FailSafe Key
If you enable the Smart Cover Lock and cannot enter your password
to disable the lock, you will need a Smart Cover FailSafe Key to open
the computer cover. You will need the key in any of the following
circumstances:
Power outage
■
Startup failure
■
PC component (for example, processor or power supply) failure
■
■
2–2Hardware Reference Guide
Forgotten password
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CAUTION: The Smart Cover FailSafe Key is a specialized tool available
Ä
from Compaq. Be prepared; order this key before you need one.
To obtain a FailSafe Key:
Contact your authorized Compaq reseller or service provider.
■
Hardware Upgrades
Refer to the Compaq Web site
■
(http://www.compaq.com)
for ordering
information.
Call the appropriate number listed in the warranty.
■
To open the access panel:
1. Turn off the computer and any external devices.
2. Disconnect the power cord from the power outlet and disconnect
any external devices.
3. Using the Smart Cover FailSafe Key, remove the two
tamper-proof screws that secure the Smart Cover Lock to the
chassis.
Removing the Smart Cover Lock Screws
4. Remove the access panel.
To reattach the Smart Cover Lock, secure the lock in place with the
tamper-proof screws.
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Hardware Upgrades
Removing the Computer Access Panel
Before removing the access panel, lay the computer down on its large
base for greater stability.
1. If you have locked the Smart Cover Lock, see the previous
section on Smart Cover Lock or use Computer Setup to unlock it.
2. Shut down the operating system properly, then turn off the
computer and any external devices.
3. Disconnect the power cord from the power outlet and disconnect
any external devices.
CAUTION: Before removing the computer access panel, ensure that the
Ä
computer is turned off and that the power cord is disconnected from the
electrical outlet. Loosen the two screws that secure the access panel to
the computer chassis.
4. Slide the access panel back about 1 inch (2.5 cm), then lift it up
and off the unit.
Removing the Computer Access Panel
To replace the access panel, reverse steps 1-4.
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Removing the Front Bezel
1. If you have locked the Smart Cover Lock, use Computer Setup to
unlock the lock.
2. Shut down the operating system properly, then turn off the
computer and any external devices. Disconnect the power cord
from the power outlet and disconnect any external devices.
Remove the computer access panel.
3. Push up on the two release tabs
away from the chassis to release it
Hardware Upgrades
, then rotate the front bezel
1
.
2
Removing the Front Bezel
✎
Hardware Reference Guide2–5
When replacing the front bezel, ensure that the bottom hinge points
are properly placed in the chassis before rotating the front bezel back
into its original position.
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Hardware Upgrades
Removing Bezel Blanks
1. If you have locked the Smart Cover Lock, use Computer Setup to
unlock the lock.
2. Shut down the operating system properly, then turn off the
computer and any external devices. Disconnect the power cord
from the power outlet and disconnect any external devices.
3. Remove the computer access panel. Remove the front bezel.
4. Gently pull the subpanel, with the bezel blanks secured in it,
away from the front bezel, then remove the desired bezel blank.
CAUTION: Hold the subpanel straight when you pull it away from the
Ä
front bezel. Pulling the subpanel away at an angle could damage the
pins that align it within the front bezel.
Removing Bezel Blanks from the Subpanel
✎
2–6Hardware Reference Guide
When replacing the subpanel, ensure that the aligning pins and any
remaining bezel blanks are in their proper orientation.
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Installing Additional Memory
Depending on your model, the computer comes with either
synchronous dynamic random access memory (SDRAM) dual inline
memory modules (DIMMs) or double data rate (DDR)-SDRAM
DIMMs.
The memory sockets on the Intel 845 chipset-based system board can
be populated with industry-standard SDRAM or DDR-SDRAM
DIMMs. These memory module slots are populated with at least one
preinstalled memory module. To achieve the maximum memory
support, you may be required to replace the preinstalled DIMM with a
higher capacity DIMM.
CAUTION: Some models support ECC memory and some support
Ä
non-ECC memory. For those systems that do support ECC, Compaq
does not support mixing ECC and non-ECC memory. Doing so will
cause the system to blink the NUMLOCK LED on the keyboard
continuously and, if a speaker is installed in the system, there will be a
short beep followed by two long beeps. In addition, the system will not
boot the operating system.
Hardware Upgrades
SDRAM DIMMs
For proper system operation, if your system supports SDRAM
DIMMs, the DIMMs must be industry-standard 168-pin, unbuffered
PC133-compliant SDRAM DIMMs. The SDRAM DIMMs must
support CAS Latency 2 or 3 (CL = 2 or CL = 3). They must also
contain the mandatory Joint Electronic Device Engineering Council
(JEDEC) Serial Presence Detect (SPD) information. DIMMs
constructed with x4 SDRAM are not supported; the system will not
start using unsupported DIMMs.
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Hardware Upgrades
DDR-SDRAM DIMMs
For proper system operation, if your system supports DDR-SDRAM
DIMMs, the DIMMs must be industry-standard 184-pin, unbuffered
PC 1600 200 Mhz- or PC2100 266 Mhz-compliant DDR-SDRAM
DIMMs. The DDR-SDRAM DIMMs must support CAS Latency 2
or 2.5 (CL = 2 or CL = 2.5). They must also contain the mandatory
JEDEC SPD information. Also, x16 (double-sided) and x4 DIMMs
are not supported. The system will not start using unsupported
DIMMs. The largest memory supported is 1 GB using 512-MB
memory modules. After 1 GB memory modules are available, then
the largest memory supported will be 2 GB.
Memory Module Installation
Ä
Ä
Ä
CAUTION: Your memory module sockets have gold metal contacts.
When upgrading your memory, it is important to use memory modules
with gold metal contacts to prevent corrosion and/or oxidation resulting
from having incompatible metals in contact with each other.
CAUTION: Static electricity can damage the electronic components of
the computer or optional cards. Before beginning these procedures,
ensure that you are discharged of static electricity by briefly touching a
grounded metal object. See Appendix E, “Electrostatic Discharge,” for
more information.
CAUTION: When handling a memory module, be careful not to touch
any of the contacts. Doing so may damage the module.
1. If you have locked the Smart Cover Lock, use Computer Setup to
unlock the lock.
2. Shut down the operating system properly, then turn off the
computer and any external devices, then disconnect the power
cord from the power outlet.
3. Remove the access panel and locate the memory module sockets.
WARNING: To reduce risk of personal injury from hot surfaces, allow
Å
2–8Hardware Reference Guide
the internal system components to cool before touching.
244947-002.book Page 9 Thursday, November 15, 2001 10:05 AM
4. Open both latches of the memory module socket 1 and insert the
memory module into the socket
2
Hardware Upgrades
.
✎
Installing a DIMM
This illustration depicts a DDR-SDRAM DIMM. An SDRAM
DIMM has two notches on its base.
5. Begin by installing a module into the socket nearest the
preinstalled module and install the modules following the
numerical order of the sockets.
6. A memory module can be installed in only one way. Match the
notch on the module with the tab on the memory socket. Push the
module down into the socket, ensuring that the module is fully
.
inserted and properly seated and then secure the latches
7. Repeat steps 4 to 6 to install additional modules.
8. Replace the access panel.
9. If you normally lock the Smart Cover Lock, use Computer Setup
to relock the lock and enable the Smart Cover Sensor.
The computer should automatically recognize the additional memory
the next time you turn on the computer.
3
Hardware Reference Guide2–9
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Hardware Upgrades
Installing or Removing an Expansion Card
Your computer contains expansion slots that can be used to upgrade
or add components to your computer.
Removing an Expansion Slot Cover
1. If you have locked the Smart Cover Lock, use Computer Setup to
unlock the lock.
2. Shut down the operating system properly, then turn off the
computer and any external devices.
3. Disconnect the power cord from the power outlet, then disconnect
any external devices.
4. Remove the computer access panel and locate the correct vacant
slot in the computer chassis.
5. Remove the screw securing the slot cover, then remove the
expansion slot cover from the slot as illustrated.
Removing the Screw and Expansion Slot Cover
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Removing or Installing an Expansion Card
1. If you have locked the Smart Cover Lock, use Computer Setup to
unlock the lock.
2. Shut down the operating system properly, then turn off the
computer and any external devices, then disconnect the power
cord from the power outlet.
3. Remove the computer access panel.
4. If installing an expansion card, skip to step 11.
5. To remove an installed expansion card, disconnect any cables
attached to the expansion card.
Hardware Upgrades
6. Remove the screw at the side of the expansion slot.
7. Hold the card at each end and carefully rock it back and forth
until the connectors pull free from the slot. Be sure not to scrape
the card against other components.
8. Store the card in anti-static packaging.
9. To close the open slot, install an expansion slot cover or new
expansion card.
10. If not installing a new expansion card, skip to step 15.
11. To install a new expansion card in an open slot, remove the
expansion slot cover.
12. Slide the expansion card into the expansion slot and press it
firmly into place.
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Hardware Upgrades
✎
Removing or Installing an Expansion Card
When you install an expansion card, make sure you press firmly on
the card so that the whole connector seats properly in the expansion
card slot.
13. Replace the screw at the side of the expansion slot.
14. Connect external cables to the installed card, if needed. Connect
internal cables to the system board, if needed.
15. Replace the computer access panel.
16. Reconfigure the computer, if necessary.
2–12Hardware Reference Guide
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Drive Positions
Hardware Upgrades
✎
Desktop and Minitower Drive Positions
1Two 5.25-inch, half-height bays for optional drives (labeled as
drive bays 1 and 2)
2One standard 3.5-inch, 1.44-MB diskette drive mounted with a
drive adapter in the 5.25-inch, one-third height bay (labeled as
drive bay 3)
3Two internal 3.5-inch, one-third height bays for hard drives
(labeled as drive bays 4 and 5)
To verify the type and size of the storage devices installed in your
computer, run Compaq Computer Setup. Refer to the Computer Setup Guide for more information.
Drive bay numbers are stamped on the chassis, behind the front bezel.
Hardware Reference Guide2–13
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Hardware Upgrades
Installing Additional Drives
The computer supports up to five drives which may be installed in
various configurations.
When installing additional drives, follow these guidelines:
For optimal performance, connect hard drives to the primary
■
controller. Connect expansion devices, such as CD-ROM,
IDE tape, and diskette drives, to the secondary controller using
an 80-conductor IDE cable.
You may install either a third-height or a half-height drive into a
■
half-height bay.
You must install guide screws to ensure the drive will line up
■
correctly in the drive cage. Compaq has provided extra guide
screws, installed in the front of the computer chassis, behind the
front bezel. Some options use metric hardware. The Compaq
supplied metric screws are black.
CAUTION: To prevent loss of work and damage to the computer or drive:
Ä
If you are inserting or removing a hard drive, shut down the
■
operating system properly, then turn off the computer. Do not
remove a hard drive while the computer is on or in standby mode.
Before handling a drive, ensure that you are discharged of static
■
electricity. While handling a drive, avoid touching the connector.
For more information about preventing electrostatic damage, refer to
Appendix E, “Electrostatic Discharge.”
Handle a drive carefully; do not drop it.
■
Do not use excessive force when inserting a drive.
■
Avoid exposing a hard drive to liquids, temperature extremes, or
■
products that have magnetic fields such as monitors or speakers.
le:
Installing a CD-ROM, DVD-ROM, or other
Removable Storage Device
1. If you have locked the Smart Cover Lock, use Computer Setup to
unlock the lock.
2. Shut down the operating system properly, then turn off the
computer and any external devices, disconnect the power cord
from the power outlet, and remove the computer access panel.
2–14Hardware Reference Guide
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3. Install two guide screws on each side of the drive 1.
Hardware Upgrades
✎
✎
Some options use metric hardware. Extra guide screws are provided
on the front of the chassis, under the front bezel. The Compaq
supplied metric screws are black.
4. Install the drive in the desired drive bay by sliding it into the front
; the drivelock automatically secures the drive
of the drive cage
in the bay.
Be sure the guide screws line up with the guide slots in the drive cage.
2
Aligning the Guide Screws and Installing an Optional 5.25-Inch
Drive on a Minitower (top) and a Desktop (bottom)
Hardware Reference Guide2–15
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Hardware Upgrades
5. Connect the drive power 1 and signal 2 cables and, if it is a
CD-ROM or DVD-ROM drive and if analog audio is preferred to
digital audio, connect the audio cable
audio cable should be connected to the embedded audio
connector on the system board.
. The other end of the
3
Connecting the Drive Cables
6. Remove the appropriate bezel blank from the subpanel inside the
front bezel. See the section “Removing Bezel Blanks” for more
information.
7. Replace the computer access panel.
8. Reconfigure the computer, if necessary. See the section
“Installation Sequence” for more information.
Installing a 3.5-Inch Drive into a 5.25-Inch Drive Bay
1. If you have locked the Smart Cover Lock, use Computer Setup to
unlock the lock.
2. Shut down the operating system properly, then turn off the
computer and any external drives, disconnect the power cord
from the power outlet, and remove the computer access panel.
3. Remove the front bezel.
4. Install one guide screw on the right side of the drive.
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5. Insert the drive into the adapter 2 so that the guide screw aligns
in the slot, and then attach with two retaining screws.
Hardware Upgrades
6. Snap on the brace
and attach the drive bezel 3 to the front of
1
the adapter.
Attaching a 3.5-Inch Drive to the 5.25-Inch Adapter
Hardware Reference Guide2–17
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Hardware Upgrades
7. Install two guide screws on each side of the adapter 1.
✎
8. Install the adapter in the desired drive bay
front of the drive cage; the drivelock automatically secures the
adapter when it snaps into place.
The primary 3.5-inch diskette drive should only be installed into
bay 3. Bay 3 is the topmost bay in the desktop configuration.
by sliding it into the
2
Aligning the Guide Screws and Installing an Adapter with a
3.5-Inch Drive on a Minitower (top) and a Desktop (bottom)
2–18Hardware Reference Guide
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9. Connect the drive power 1 and signal 2 cables.
Connecting the Drive Cables
Hardware Upgrades
10. Remove the appropriate bezel blank from the subpanel inside the
front bezel. See the section “Removing Bezel Blanks” for more
information.
11. Replace the computer access panel.
12. Reconfigure the computer, if necessary. See the section
“Installation Sequence” for more information.
Installing a Hard Drive into a 3.5-inch Drive Bay
✎
Compaq does not support mixing IDE and SCSI hard drives in the
same system. If you are replacing a hard drive in bay 4 or bay 5, it
should be of the same type.
To install a hard drive in a 3.5-inch drive bay:
1. If you have locked the Smart Cover Lock, use Computer Setup to
unlock the lock.
2. Shut down the operating system properly, then turn off the
computer and any external drives, disconnect the power cord
from the power outlet, and remove the computer access panel.
3. Remove the front bezel.
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Hardware Upgrades
4. Install two guide screws on each side of the drive 1.
5. Install a hard drive into the 3.5-inch bay; refer to the following
illustration.
Installing a Hard Drive into the Hard Drive Bay
6. Connect the power cable 1 and signal cable 2 to the hard drive.
Connecting the Power Cable and Signal Cable
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7. Connect the opposite end of the cables to the appropriate system
board connector.
8. Replace the computer access panel.
9. Reconfigure the computer, if necessary. See the section
“Installation Sequence” for more information.
Removing a Drive from the Drive Bay
1. If you have locked the Smart Cover Lock, use Computer Setup to
unlock the lock.
2. Shut down the operating system properly, then turn off the
computer, disconnect the power cord from the power outlet, and
remove the computer access panel.
Hardware Upgrades
3. Remove the front bezel.
4. Disconnect the drive power and signal cables and, if it is a
CD-ROM or DVD-ROM drive, disconnect the audio connector.
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Hardware Upgrades
5. Press drivelock mechanisms (1 or 2) to unlock the drive in the
drive bay.
Drivelock 1 Secures the 5.25-Inch Drives in the Desktop and
Drivelock
Secures All Drives in the Minitower (Shown from the
2
Rear of the Chassis)
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6. While pressing the drivelock, pull the drive out of the drive bay.
Hardware Upgrades
Removing a Drive from the 5.25-Inch Drive Bay
7. Remove the drive from the drive bay and store in anti-static
packaging.
Hardware Reference Guide2–23
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Compaq Evo Workstation W4000
Dimensions
Height
Width
Depth
A
Specifications
17.65 in
6.60 in
17.61 in
44.83 cm
16.76 cm
44.73 cm
Approximate Weight26.0 lb12.0 kg
Weight Supported (maximum distributed load)100.0 lb45.5 kg
Temperature Range
Operating
Nonoperating
Relative Humidity (noncondensing)
Operating
Nonoperating
Maximum Altitude (unpressurized)
Operating
Nonoperating
Power Supply
Operating Voltage Range
Rated Voltage Range*
Rated Line Frequency
Power Output250 W250 W
Rated Input Current (maximum)*3.6 A @
Heat Dissipation
Maximum
Nominal
50° to 95° F
-4° to 140° F
8-90%
5-95%
10,000 ft
30,000 ft
90-264 VAC
100-240 VAC
47-63 Hz
100 VAC
1314 BTU/hr
657 BTU/hr
10° to 35° C
-20° to 60° C
8-90%
5-95%
3048 m
9144 m
90-264 VAC
100-240 VAC
47-63 Hz
1.8 A @
200 VAC
331 kg-cal/hr
165 kg-cal/hr
*This system utilizes a full-ranging, active power factor-corrected power supply. This
eliminates the need for an input voltage select switch and greatly reduces the input current
amplitude and harmonics.
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Specifications
System Board
System board components
On the W4000 workstation, the number of DIMM sockets 8 will vary
✎
depending on the type of DIMM supported. System boards that
support SDRAM DIMMs will have three DIMM sockets, whereas
DDR-SDRAM boards will only have two DIMM sockets.
1PCI sockets10Diskette drive connector
2Headphone/microphone connector11Ultra ATA connectors
3AGP graphics socket12CMOS reset button
4Processor power connector13Smart Cover sensor
5Embedded voltage regulator module (VRM)14Front USB connector
6Processor socket15Password enabler jumper
7System fan connectors16Internal speaker connector
8DIMM sockets17Auxiliary audio in
9Power supply connector18CD-ROM audio connector
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Hard Drive Installation Guidelines
Using the Cable-Select Feature with Ultra ATA Devices
Optional drives are available from Compaq in kits that include a
special drive cable. The configuration of the drive employs a
cable-select feature that identifies the drive as device 0 (primary
drive) or device 1 (secondary drive).
B
✎
Device 1 is the drive connected to the cable’s middle connector.
Device 0 is the drive connected to the cable’s end connector (applies
only to 80-conductor ATA cables). See “Guidelines for Installing
Ultra ATA Devices” in this appendix for an example of an Ultra
ATA cable.
Compaq hard drives ship with jumpers preset to cable-select mode;
therefore, no jumper setting changes on the existing or optional drives
are required. If you purchase a third-party hard drive, refer to the
documentation included with the kit to ensure proper installation and
configuration of cables.
If installing a second device on the primary controller, you must use
an 80-conductor Ultra ATA cable for optimal performance. This cable
is standard on select models.
Hardware Reference GuideB–1
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Hard Drive Installation Guidelines
Guidelines for Installing Ultra ATA Devices
When installing additional Ultra ATA drives, follow these guidelines:
If using multiple Ultra ATA devices, split the between the primary
■
and secondary Ultra ATA channels for optimum performance.
Use an additional Ultra ATA cable to connect the additional
device to the system board.
Use an 80-conductor Ultra ATA cable:
■
18 inches maximum total length, 80-conductor cable with
❏
maximum spacing of 6 inches between Device 0 and
Device 1.
80-Conductor Ultra ATA Cable
1Device 0 (master drive) connector
2Device 1(slave drive) connector
3System board connector
For optimal performance, connect hard drives to the primary
■
controller. Connect expansion devices, such as ATA CD-ROM
and DVD-ROM drives, tape drives, and diskette drives, to the
secondary controller.
Install either a third-height or a half-height drive into a
■
half-height bay.
Install guide screws to ensure that the drive lines up correctly in
■
the drive cage. Compaq has provided extra guide screws installed
in the front of the computer chassis behind the front bezel. Some
options use M3 metric hardware. Compaq supplied metric screws
are black.
If only one device is connected to a cable, attach that device to the
■
end (Device 0) connector.
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SCSI Devices
This section contains information relating to SCSI device guidelines
and installation.
Guidelines for Using SCSI Devices
When installing and operating SCSI devices, you must follow these
guidelines:
A single Ultra SCSI controller supports up to seven SCSI devices
■
per channel.
Each Wide-Ultra SCSI, Ultra-Wide SCSI, Wide Ultra2 SCSI,
■
Ultra 320 SCSI, or Ultra 160 SCSI controller supports up to
15 SCSI devices per channel.
Hard Drive Installation Guidelines
If using multiple SCSI devices, Compaq recommends that the
■
devices be split between Channel A and Channel B, if available,
for optimum performance.
SCSI cable recommendation:
■
53 inches maximum length twisted-pair, LVD cable with
❏
built-in terminator, maximum of five drives with a minimum
driving spacing of 5.25 inches.
The SCSI controller requires a unique SCSI ID (0–7 or 8–15) for
■
each SCSI device installed. The controller identifies a SCSI
device by its SCSI ID number rather than by its location. Moving
a SCSI device from one position to another on the SCSI chain
does not affect communication between the controller and the
device. The reserved and available SCSI ID numbers for SCSI
devices are:
0—reserved for the primary hard drive
❏
7—reserved for the controller
❏
1 through 6 and 8 through 15—available for all other
❏
SCSI devices
Hardware Reference GuideB–3
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Hard Drive Installation Guidelines
Every SCSI chain or circuit must be terminated (closed) at both
■
ends. Termination can be accomplished through one of the
following methods:
Using a cable with a built-in terminator. This cable was
❏
shipped with your computer.
Using a cable with a terminating resistor plug in the last
❏
connector.
Connecting a SCSI device with its termination enabled into
❏
the last connector.
Connecting an external SCSI device with its termination
❏
enabled to the external SCSI connector on the rear panel of
the computer.
Ä
All external SCSI devices must be turned on before turning on the
■
power to the computer. This action enables the SCSI controller to
recognize the external devices.
The system accommodates a combination of internal and external
■
SCSI devices, such as hard drives, tape drives, and CD-ROM
drives.
Compaq does not recommend mixing different-width SCSI
■
devices on the same SCSI chain or on the same SCSI channel.
Mixing devices of different widths on the same chain or channel
will always result in the data transfer rate of the slowest device in
that chain. It is acceptable to mix Wide-Ultra2, Ultra 160, and
Ultra 320 devices on a single channel. Do not put narrow devices
on a channel with any device type other than another narrow
device.
For additional information about optional SCSI devices, refer to the
documentation included with the device or contact your Compaq
authorized dealer, reseller, or service provider.
CAUTION: Do not route cables near the air intake to the power supply.
Cables routed in this manner can block airflow to the power supply,
causing it to overheat.
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Guidelines for Installing Optional SCSI Devices
If you mix Ultra ATA and SCSI hard drives in the same system, the
✎
Ultra ATA drive will be the boot drive unless the boot order is
changed in the F10 Setup.
When replacing a hard drive, the replacement drive should be of the
same type as the drive being removed. If you are replacing an Ultra
ATA hard drive with a SCSI hard drive, you will need a multimode
Low Voltage Differential (LVD) SCSI cable option kit.
If only one SCSI hard drive is used, it should be installed in bay 4 if
your computer has four or more bays.
Before installing a SCSI device:
Hard Drive Installation Guidelines
✎
SCSI Controllers
Verify the SCSI ID of the drive and, if necessary, set the SCSI ID
■
to a unique number. See “Guidelines for Using SCSI Devices” in
this appendix or refer to the documentation included with the
device.
Determine if the device requires that termination be enabled or
■
disabled. Set the termination if necessary. See “Using a SCSI
Cable” in this appendix or refer to the documentation included
with the device.
Some devices may not have terminating jumpers on the device.
Termination on these devices must be achieved with terminated cable.
Turn on an external SCSI device before turning on power to the
computer. This enables the system board controller to recognize the
external SCSI device and automatically reset. When an external SCSI
device is connected to the external SCSI connector on the rear panel
of the computer, that device becomes the end of the SCSI chain and
must be terminated.
Select models such as workstations ship with an integrated single
channel Ultra 160 SCSI controller with an internal connector on the
system board.
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Hard Drive Installation Guidelines
SCSI Cables
The front drive bays are available for installing or connecting mass
storage SCSI devices.
Using a SCSI Cable
Select models ship with a multimode SCSI cable that supports
Low Voltage Differential (LVD) or single-ended devices. The cable
accommodates up to three SCSI devices in the front drive bay area
(UATA models do not have the SCSI cable).
Using SCSI
Five-Device SCSI Cable with Terminator
The cable that shipped with your computer may look different than
✎
the one illustrated (a five-device cable).
For additional information about installing optional SCSI devices,
refer to the documentation included with the device option kit or
contact your Compaq authorized dealer, reseller, or service provider.
Select
The SCSI host adapter includes the SCSISelect utility to configure
the host adapter and to run SCSI disk utilities. To run the SCSISelect
utility:
■
■
with SCSI Devices
In Post Messages Enabled mode: Press
Press <Ctrl><A> for SCSISelect Utility message displays
during POST.
In Post Messages Disabled mode: When the Compaq logo screen
displays, press any key to exit the logo screen. Immediately after
exiting the logo screen, press
utility.
Ctrl + A
Ctrl + A
to access the SCSISelect
when the
B–6Hardware Reference Guide
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A menu displays with the following options:
Configure/View Host Adapter Settings
■
SCSI Bus Interface Definitions
❏
◆
◆
◆
Additional Options
❏
◆
◆
◆
Hard Drive Installation Guidelines
Host Adapter SCSI ID
SCSI Parity Checking
Host Adapter SCSI Termination
Boot Device Options
SCSI Device Configuration
Advanced Configuration Options
SCSI Disk Utilities
■
Lists all SCSI devices and SCSI ID numbers
For additional information about configuring POST message
✎
display status, refer to the Computer Setup Guide on the Reference
Library CD.
Choosing the Quiet Drive Options
The Quiet Drive is an optional feature and may or may not be
✎
included on your computer.
If this computer is equipped with a Quiet Drive or, if you choose to
install a Quiet Drive, you may configure the driveto operate in Quiet
mode or Performance mode (default). When idle, the Quiet Drive
produces an acoustic noise level approximately 4 decibels (dB) lower
than that of a standard drive. When configured to operate in Quiet
mode, the Quiet Drive reads and writes data at an acoustic noise level
approximately 7 dB lower than that of a standard drive.
When configured to operate in Quiet mode, the drive will not operate
✎
Hardware Reference GuideB–7
at maximum performance levels. For maximum drive performance,
set the drive to operate in Performance mode.
244947-002.book Page 8 Thursday, November 15, 2001 10:05 AM
Hard Drive Installation Guidelines
To determine if your computer contains a Quiet Drive or to activate
Quiet mode, complete the following steps:
1.Turn on or restart the computer. If you are in Windows, click
Start > Shut Down > Restart the Computer.
2.When the F10 = Setup message displays in the lower-right corner
of the screen, press the
F10
key.
✎
✎
If you do not press the
must restart the computer to access the utility.
3.Select your language from the list and press the
4.A choice of five headings displays in the Computer Setup
Utilities menu. Using the arrow keys or the
Storage > Device Configuration.
5.Select the drive from the list of devices. Press the
6.Select Quiet Drive > Quiet (Performance is the factory-set
default.)
If the Quiet Drive option is not displayed, your computer does not
contain a Quiet drive.
7.To apply and save changes, select File > Save Changes.
key while the message is displayed, you
F10
key.
Enter
key, select
Tab
key.
Enter
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The battery that comes with your computer provides power to the
real-time clock (RTC) and has a minimum lifetime of about three
years. When replacing the RTC battery, use a battery equivalent to the
battery originally installed on your computer. Your computer comes
with a 3-volt lithium coin cell battery.
C
RTC Battery Replacement
✎
Å
Ä
The lifetime of the lithium battery can be extended by plugging the
computer into a live AC wall socket. The lithium battery is only used
when the computer is NOT connected to AC power.
WARNING: Your computer contains an internal lithium manganese dioxide
battery. There is a risk of fire and burns if the battery is not handled properly.
To reduce the risk of personal injury:
Do not attempt to recharge the battery.
■
Do not expose to temperatures higher than 60° C (140° F).
■
Do not disassemble, crush, puncture, short external contacts, or
■
dispose of in fire or water.
Replace the battery only with the Compaq spare designated for this
■
product.
Position the battery with the positive (+) side facing up when
■
replacing the battery.
CAUTION: Before replacing the battery, it is important to back up the
computer CMOS settings. When the battery is removed or replaced, the
CMOS settings will be cleared. Refer to the
information on backing up the CMOS settings.
Troubleshooting Guide
for
Batteries, battery packs, and accumulators should not be disposed of
N
Hardware Reference GuideC–1
together with the general household waste. In order to forward them to
recycling or proper disposal, please use the public collection system or
return them to Compaq, their authorized partners, or their agents.
244947-002.book Page 2 Thursday, November 15, 2001 10:05 AM
RTC Battery Replacement
CAUTION: Static electricity can damage the electronic components of
Ä
✎
the computer or optional equipment. Before beginning these
procedures, ensure that you are discharged of static electricity by briefly
touching a grounded metal object.
1.If you have locked the Smart Cover Lock, use Computer Setup to
unlock the lock and disable the Smart Cover Sensor.
2.Shut down the operating system properly, turn off the computer
and any external devices, disconnect the power cord from the
electrical outlet, and remove the computer cover or access panel.
It may be necessary to remove an expansion card to gain access to the
battery.
3.Locate the battery and battery holder on the system board.
4.Depending on the type of battery holder on your system board,
complete the following instructions to replace the battery.
Type 1
a.Lift the battery out of its holder.
Removing a Coin Cell Battery (Type 1)
C–2Hardware Reference Guide
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b.Slide the replacement battery into position, positive (+)
side up.
The battery holder automatically secures the battery in the proper
position.
CAUTION: For proper operation, position the battery with the
Ä
positive (+) side up. Follow the battery handling precautions/warnings
documented at the beginning of this section.
Type 2
a.To release the battery from its holder, squeeze the metal
clamp that extends above one edge of the battery.
RTC Battery Replacement
b.When the battery pops up, lift it out.
Removing a Coin Cell Battery (Type 2)
Hardware Reference GuideC–3
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RTC Battery Replacement
c.To insert the new battery, slide one edge of the replacement
battery under the holder’s lip with the positive (+) side up.
Push the other edge down until the clamp snaps over the other
edge of the battery.
CAUTION: For proper operation, position the battery with the
Ä
positive (+) side up. Follow the battery handling precautions/warnings
documented at the beginning of this section.
Replacing a Coin Cell Battery (Type 2)
After the battery has been replaced, use the following steps to
✎
C–4Hardware Reference Guide
complete this procedure.
5.Replace the computer cover or access panel.
6.Plug in the computer and turn on power to the computer.
7.Reset the date and time, your passwords, and any special system
setups, using Compaq Computer Setup. Refer to the Computer
Setup Guide.
If you normally lock the Smart Cover Lock, use Computer Setup
to relock the lock and enable the Smart Cover Sensor.
244947-002.book Page 1 Thursday, November 15, 2001 10:05 AM
Installing a Security Lock
There are several different security locks that may be used to
secure the computer. The following illustrations portray some of
the available security provisions which vary by model. Because of
chassis differences, the slots may be located in a different position
than shown.
D
Security Lock Provisions
Installing Compaq Type 1 Security Bracket (may vary by model)
WARNING: To avoid injury, use care in handling the separated pieces of
Å
Hardware Reference GuideD–1
the security bracket; metal edges may be sharp. Be sure to install the
bracket so that sharp edges do not extend from the edges of the
computer chassis.
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Security Lock Provisions
Å
Installing Compaq Type 2 Security Bracket (may vary by model)
WARNING: To avoid injury, use care in handling the separated pieces of
the security bracket; metal edges may be sharp. Be sure to install the
bracket so that sharp edges do not extend from the edges of the
computer chassis.
D–2Hardware Reference Guide
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Security Lock Provisions
Å
Installing a Cable Lock with a Compaq Type 2 Bracket (may vary
by model)
WARNING: To avoid injury, use care in handling the separated pieces of
the security bracket; metal edges may be sharp. Be sure to install the
bracket so that sharp edges do not extend from the edges of the
computer chassis.
Hardware Reference GuideD–3
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Security Lock Provisions
Installing a Cable Lock (may vary by model)
Installing a Cable Lock (may vary by model)
D–4Hardware Reference Guide
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A discharge of static electricity from a finger or other conductor may
damage system boards or other static-sensitive devices. This type of
damage may reduce the life expectancy of the device.
Preventing Electrostatic Damage
E
Electrostatic Discharge
To prevent electrostatic damage, observe the following precautions:
Avoid hand contact by transporting and storing products in
■
static-safe containers.
Keep electrostatic-sensitive parts in their containers until they
■
arrive at static-free workstations.
Place parts on a grounded surface before removing them from
■
their containers.
Avoid touching pins, leads, or circuitry.
■
Always be properly grounded when touching a static-sensitive
■
component or assembly.
Grounding Methods
There are several methods for grounding. Use one or more of the
following methods when handling or installing electrostatic-sensitive
parts:
Use a wrist strap connected by a ground cord to a grounded
■
workstation or computer chassis. Wrist straps are flexible straps
with a minimum of 1 megohm +/- 10 percent resistance in the
ground cords. To provide proper ground, wear the strap snug
against the skin.
Hardware Reference GuideE–1
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Electrostatic Discharge
Use heelstraps, toestraps, or bootstraps at standing workstations.
■
Wear the straps on both feet when standing on conductive floors
or dissipating floor mats.
Use conductive field service tools.
■
Use a portable field service kit with a folding static-dissipating
■
work mat.
If you do not have any of the suggested equipment for proper
grounding, contact your Compaq authorized dealer, reseller, or
service provider.
For more information on static electricity, contact your Compaq
✎
authorized dealer, reseller, or service provider.
E–2Hardware Reference Guide
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Routine Computer Care
Follow these suggestions to take care of your computer and monitor:
F
Routine Computer Care and
Shipping Preparation
Operate the computer on a sturdy, level surface. Leave a 3-inch
■
(7.6-cm) clearance at the back of the system unit and above the
monitor to permit the required airflow.
Never operate the computer with the cover or side panel removed.
■
Never restrict the airflow into the computer by blocking the front
■
vents or air intake. Do not place the keyboard, with the keyboard
feet down, directly against the front of the desktop unit as this
also restricts airflow.
Keep the computer away from excessive moisture, direct sunlight,
■
and extremes of heat and cold. For information about the
recommended temperature and humidity ranges for your
computer, refer to Appendix A, “Specifications,” in this guide.
Keep liquids away from the computer and keyboard.
■
Never cover the ventilation slots on the monitor with any type of
■
material.
Turn off the computer before you do either of the following:
■
Wipe the exterior of the computer with a soft, damp cloth as
❏
needed. Using cleaning products may discolor or damage the
finish.
Hardware Reference GuideF–1
Occasionally clean the air vents on the front and back of the
❏
computer. Lint and other foreign matter can block the vents
and limit the airflow.
244947-002.book Page 2 Thursday, November 15, 2001 10:05 AM
Routine Computer Care and Shipping Preparation
CD-ROM Drive Precautions
Be sure to observe the following guidelines while operating or
cleaning your CD-ROM drive.
Operation
Do not move the drive during operation. This may cause it to
■
malfunction during reading.
Avoid exposing the drive to sudden changes in temperature, as
■
condensation may form inside the unit. If the temperature
suddenly changes while the drive is on, wait at least one hour
before you turn off the power. If you operate the unit
immediately, it may malfunction while reading.
Cleaning
Safety
Avoid placing the drive in a location that is subject to high
■
humidity, extreme temperatures, mechanical vibration, or direct
sunlight.
Clean the panel and controls with a soft, dry cloth or a soft cloth
■
lightly moistened with a mild detergent solution. Never spray
cleaning fluids directly on the unit.
Avoid using any type of solvent, such as alcohol or benzene,
■
which may damage the finish.
If any object or liquid falls into the drive, immediately unplug the
computer and have it checked by an authorized Compaq service
provider.
F–2Hardware Reference Guide
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Shipping Preparation
Follow these suggestions when preparing to ship your computer:
1.Back up the hard drive files on PD discs, tape cartridges, or
diskettes. Be sure that the backup media is not exposed to
electrical or magnetic impulses while stored or in transit.
The hard drive locks automatically when the system power is
✎
turned off.
2.Remove and store any program diskettes from the diskette drives.
3.Insert a blank diskette into the diskette drive to protect the drive
while in transit. Do not use a diskette on which you have stored or
plan to store data.
Routine Computer Care and Shipping Preparation
✎
✎
4.Turn off the computer and external devices.
5.Disconnect the power cord from the electrical outlet, then from
the computer.
6.Disconnect the system components and external devices from
their power sources, then from the computer.
Ensure that all boards are seated properly and secured in the board
slots before shipping the computer.
7.Pack the system components and external devices in their original
packing boxes or similar packaging with sufficient packing
material to protect them.
For environmental nonoperating ranges, see Appendix A,
“Specifications,” in this guide.
Hardware Reference GuideF–3
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Index
B
battery
C–1
replacement
bezel blanks
removing
2–6
C
Components
1–4
1–1
Easy Access Keyboard
1–2
Front Panel
Keyboard
Rear Panel
computer access panel
removing
computer care
Configuration
desktop
minitower
Configuration Features
1–4
1–3, 1–11
2–4
F–1
1–7
1–10
D
DDR-SDRAM (double data rate synchronous
2–7
dynamic random access memory)
DDR-SDRAM DIMMs
installing
DIMMs (dual inline memory modules)
installing
Drive positions
DVD-ROM
2–8
2–7
2–14
2–13
E
Easy Access Keyboard1–4
E–1
electrostatic discharge
F
front bezel
2–5
removing
Front Panel Components
1–2
H
hard drive
installation guidelines
B–1
I
installation sequence 2–1
installing
2–16
2–14
2–19
2–14
2–11
a 3.5-inch drive
a hard drive
additional drives
an expansion card
CD-ROM