Compaq Evo T20, Evo T1010 Quick Reference Manual

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Compaq Evo T20 and Compaq T1010 NT Embedded Terminals
Quick Reference Guide
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Copyright Notice
The information in this document is subject to change. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR
This document contains information protected by copyright. No part of this document may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.
© 2001 Compaq Computer Corporation. All rights reserved. Created in the United States.
This manual and the software and firmware described in it are copyrighted. You may notreproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.
T rademarks
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COMPAQ and the Compaq logo are registered in the U.S. Patent and Trademark office. Evo is a trademark of Compaq Information Technologies Group, L.P. in the United States and other countries.
ICA is a registered trademark and MetaFrame is a trademark of Citrix Systems Inc. Microsoft, Windows, are registered trademarks of Microsoft Corporation. Product names mentioned herein may be trademarks and/or registered trademarks
of their respective companies. The Energy Star emblem does not represent endorsement of any product or
service. Specifications subject to change without notice.
Restricted Rights Legend
Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013
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Patents
The Compaq product(s) described herein is (are) covered by U.S. Patent No. 5,918,039 and other patents pending.
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FCC Statement
This equipment has been tested and found to comply with the limits for either Class A or Class B digital devices (refer to “TerminalRequirements Compliance”) pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Caution
Changes or modifications not covered in this manual must be approved in writing by the manufacturer’s Regulatory Engineering department. Changes or modifications made without written approval may void the user’s authority to operate the equipment.
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Terminal Requirements Compliance
The T1010 and Evo T20 terminals meet Class B requirements.
Canadian DOC Notices
Class A
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.
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Class B
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.
IEC/EN Notice
This product conforms t o the requirements of IEC950 and EN60950. This product conforms to requirements of EN55022 for Class A equipment or
EN55022 for Class B equipment (refer to “Terminal Requirements Compliance”).
Cable Notice
The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral or host devices. Failure to do so may cause interference and violate FCC and international regulations for electromagnetic interference.
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Control No. 075B
License Agreement
YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS SOFTWARE (TOGETHER WITH ANY SUPPLIED DOCUMENTATION, HEREAFTER "SOFTWARE"),WHICH IS OWNED BY THE MANUFACTURER OR ITS LICENSORS. USING T HIS SOFTWARE INDICATES YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. THE MANUFACTURER’S LICENSORS ARE INTENDED THIRD-PARTY BENEFICIARIES UNDER THIS AGREEMENT.
Grant
You may use the Software in or in conjunction with Your manufacturer-produced hardware (Terminal). You have the right to use this Software by loading it onto a computer containing the capability of transferring the Software (in whole or in part) to the manufacturer-produced hardware. You may use the Software in this fashion as many times as necessary, so long as such use is always in conjunction with the manufacturer-produced Terminal. You may transfer ownership of the Terminal and equipment, including the right to use the Software to another party so long as that party agrees to accept these terms and conditions.
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YOU MAY NOT USE, COPY, MODIFY, TRANSLATE OR TRANSFER THE SOFTWARE,ORMODIFICATIONTHEREOF,INWHOLEORINPART,EXCEPT AS EXPRESSLY PROVIDED FOR IN THIS LICENSE. YOU MAY NOT DECOMPILE, REVERSE ENGINEER OR O THERWISE DECODE OR ALTER THE SOFTWARE
Limit of Liability
UNDER NO CIRCUMSTANCES SHALL MANUFACTURER BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, LOSS OF DATA, COST OF COVER, OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY. THESE LIMITATIONS SHALL APPLY EVEN IF MANUFACTURER OR ITS RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN.
YOU AGREE THAT THESE ARE THE ONLY APPLICABLE TERMS OF AGREEMENT BETWEEN US COVERING SOFTWARE AND THAT THEY SUPERSEDE ANY OTHER COMMUNICATIONS (ORAL OR WRITTEN) BETWEEN US RELATING TO THE SOFTWARE.
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Export Restrictions
You agree You will not export or transmit the Software to any country to which export is restricted by applicable US law or regulation without the written approval of the appropriate US Government organization.
U.S. Government Restricted Rights
The Software is provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technological Data and computer software clause at DFARS 252.227-7013 or in subparagraphs (c)(1) and (2) of the Commercial Computer Software-Restricted Rights at 8 C.F.R. 52-227-19 as applicable.
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Contents
Introducing the Evo T20 and T1010 Terminals 1 About This Book 1 Evo T20 1
Evo T20 Features 2
T1010 Terminal 4
T1010 Terminal Features 4
Extended Windows NT Embedded Features 6
Extended Control Panel Features 7 Extended Program Features 8
Using Your Sysytem 9
Logging On 9
Time Synchronization 9 Joining A Domain 10 Shutting Down 10
The Windows NT Embedded Desktop 12
Users Desktop 12 Administrators Desktop 14
About Dialog Box 16 Application Notes 16
Drive Z: 16 Drive C: and Flash 16 Saving Files 16 Upgrading Firmware 16 Mapping Network Drives 18 Domain Participation 18 Setting Keyboard Languages 19 Remote Administrator Support 20
Shadowing 20
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Comp aq Evo T20
and Comp aq T1010 Terminals Quick Reference Guide
Introducing the Evo T20 and T1010 Terminals
Compaq Evo T20 and Compaq T1010 terminals use the Windows NT® Embedded operating system to display windows rather than the classic text-based display. These computers are designed to connect to Windows Terminal Server (WTS) and Windows 2000 servers via Remote Desktop Protocol (RDP) and Independent Computing Architecture (ICA). RDP is the Microsoft presentation service protocol for connecting to Windows terminal servers. ICA is the Citrix presentation service protocol for Windows NT servers. Both allow an application’s user interface to execute on a NT Embedded-based terminal while the application’s logic executes on the server.
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About This Book
This publication is a supplement to the standard Windows NT Embedded documentation supplied by Microsoft Corporation, which is also available on the Microsoft web site at http://www.microsoft.com/windows/embedded/nt/. This document explains the differences, enhancements, and additional features provided by Compaq with the thin client. No attempt has been made in this publication to document the standard NT features found in this product.
Evo T20
The Compaq Evo T20 terminal is a small footprint, low profile, modular NT Embedded-based terminal. The connections for monitor, network and USB I/O devices are on the back panel of the terminal. Figure 1 shows the Evo T20 terminal.
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The Evo T20 supports only USB serial communications. Keyboard and mouse connections are accomplished using the USB ports on the back of the terminal.
Figure 1 Evo T20 Thin Client
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Evo T20 Features
The following list outlines the key features of the Evo T20 terminal.
Windows 3.1, Windows 95, Windows 98, and Windows NT applications via Windows 2000 or W indows Terminal Server
RDP and ICA application compliant
10/100 Base-T network communications
•DualUSBports
Extended color support up to 16 bits
Support for monochrome or color monitor
The following items are provided with Evo T20 terminals.
Power cord and power supply
Keyboard and mouse
Installation and user information
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Use Figure 2 to connect power supply/power cord, monitor, keyboard, mouse, ethernet, and other external devices such as headphones to your terminal.
Figure 2 Evo T20 Back Panel
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T1010 Terminal
The T1010 terminal is a modular-type NT Embedded-based terminal. The connections for its peripherals such as the monitor, keyboard, and mouse are on the back panel of the thin client. Figure 3 shows the T1010 terminal.
Figure 3 T1010 Terminal
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T1010 Terminal Features
The following list outlines the key features of the T1010 terminal.
Windows 3.1, Windows 95, Windows 98, and Windows NT applications via Windows 2000 or W indows Terminal Server
RDP and ICA application compliant
10/100 Base-T network communications
Dual high-speed serial ports
Parallel printer port
USB port (See Note)
Extended color support up to 16 bits
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Support for monochrome or color monitor
Desktop housing
Note
USB and Option card slot will be supported in future releases.
The following items are provided with T1010 thin clients.
Power cord and power supply
Keyboard and mouse
Installation and user information
Use Figure 4 to connect power supply/power cord, monitor, keyboard, mouse, network (ethernet), and other external devices such as headphones to your terminal.
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Figure 4 T1010 Back Panel
Mouse
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PowerNetwork
Keyboard
COM 1
COM 2
Option
Video
USB
Parallel
Headphone
Microphone
Extended Windows NT Embedded Features
The NT Embedded based terminal’s operating system has extended features not found in standard Windows NT. With the exception of Microsoft Client Connection Manager and Citrix Program Neighborhood, extended NT Embedded features are only available through Administrator logon accounts.
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Extended Control Panel Features
Ramdisk The Ramdisk is volatile memory space set aside for temporary user data
storage. Use the Ramdisk Configuration dialog box to configure the Ramdisk size. See the following figure.
Figure 5 Ramdisk Configuration Dialog Box
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Time Sync Synchronize the terminal’s time to the server’s time.
Winlog Use the Specify Logon Information dialog box to enter logon information:
· Enable Autologon
· Default User Name
· Default Password
· Default Domain.
See the following figure.
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Figure 6 Specify Logon Information Dialog Box
Extended Program Features
Terminal Services Client Client Connection Manager
Use this feature to create shortcuts to terminal servers. See Microsoft Windows/Windows NT documentation for a detailed explanation
and instructions on how to use the Client Connection Manager. It is available on the web at http://www.microsoft.com/windows/embedded/nt/.
Terminal Services Client
Use this feature to connect to available servers. See Microsoft Windows/Windows NT documentation for a detailed explanation
and instructions on how to use the Terminal Services Client. It is also available on the web at http://www.microsoft.com/windows/embedded/nt/.
Image Upgrade Upgrade individual terminals using the Image Upgrade dialog box. For
information about this dialog box see the Application Notes.
WinVNC The WinVNC application is available only to administrators and allows them to
remotely log on and control a terminal. This is a freeware product and the documentation may be found on the web at http://www.uk.research.att.com/vnc.
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Using Your Sysytem
Logging On
The Auto Logon feature is enabled as a factory default. Use the Specify Logon Information dialog box to:
change the Default User Name
change the Default Password
enable or disable Auto Logon
The Specify Logon Information dialog may be accessed with the following special key sequence: Tab, Home, End,
After completing this key sequence, the next dialog box to display will be the Specify Logon Information dialog box. Make one of the following choices:
As an Administrator, enter Administrator in both the User Name and Password fields
As a User, enter User in both the User Name and Password fields
The default for the Logon Information dialog box is User.
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←, →.
Note
The passwords are case sensitive. The administrator’s password is uppercase A followed by all lowercase characters. The user’s password is uppercase U followed by all lowercase characters.
Passwords can be changed using Ctrl+Alt+Del | Change Password.Forsecurity purposes it is recommended that the administrator default password be changed.
Time Synchronization
The Dimension 4 time sync application automatically launches each time the terminal is started. It searches pre-configured time servers in sequence until it connects and sets the time on the terminal. The application then automatically exits. If the application cannot connect with a time server within approximately 15 seconds it will time-out and close. The time on the terminal will not be accurate.
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Joining A Domain
Note
If you are joining a domain you must have a unique system ID (SID). All terminals are shipped from the factory with identical SIDs. Therefore, before joining a domain with your unit, change the SID.
Contact your System Administrator to have this done.
Note
System Administrators: If you do not already have the appropriate utility to change the SID, contact your software supplier.
Shutting Down
Shutting down the NT Embedded based T1010 Terminal varies slightly from standard Microsoft Windows and Windows NT based equipment. To shut down, Restart, or Logoff, simply click the Start button in the Task Bar and select the appropriate action from the Start pop-up menu. (See the following figure).
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Note
You may also logoff by using the Ctrl + Alt + Del key combination.
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Figure 7 User and Administrator Start Menus
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The Windows NT Embedded Desktop
When you log on as an administrator, a dialog box displays over the desktop for a short period of time. This dialog box shows the current time as its title. When this occurs, the terminal is synchronizing its local time with the s erver’s local time. You can invoke and use this dialog box again using Start | Settings | Control Panel |
Time Sync.
Users Desktop
When you f irst turn on your terminal and log on as a user, the desktop in Figure 8 will display. The Start menu for the user contains the following top-level items:
About
Citrix Program Neighborhood
Client Connection Manager
Internet Explorer
Logoff
Restart
Shut Down & Power Off
Programs
Documents
Help
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Note
For information about the functionality of the menu items, refer to Microsoft or third-party documentation, as appropriate.
Note
If you have a custom firmware image in your Compaq terminal, it may have more or fewer top-level items and Start menu options.
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Figure 8 Users Desktop
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Administrators Desktop
When you first turn on your terminal and log on as administrator, the desktop in Figure 9 will display. The Start menu for the administrator contains the following top- and secondary-level items:
About
Logoff
Restart
Shut Down & Power Off
Programs, including Citrix Program Neighborhood, Internet Explorer,
winvnc, Startup, Terminal Services Client, Command Prompt, Image Upgrade,andWindows Explorer
Documents
Settings, including Control Panel, Printers and Taskbar
Find
Help
Run
Note
For information pertaining to the functionality of the menu items, refer to Microsoft or third-party documentation, as appropriate.
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Note
If you have a custom firmware image in your Compaq terminal, it may have more or fewer top-level items and Start menu options
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Figure 9 Administrators Desktop
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About Dialog Box
Click About in the Start menu to display the About dialog box for general information about the Compaq terminal.
Application Notes
Drive Z:
Drive Z: is onboard volatile memory (Ms-ramdrive) on the logic board of the terminal. Because drive Z: is volatile memory, we recommend that you do not save data that you want to keep on this drive.
Drive C: and Flash
Drive C: is onboard non-volatile Flash (memory) on the logic board of the terminal. It is recommended that you do not write to drive C:. Writing to C: reduces the size of the Flash. If the Flash size is reduced to 3 megabytes, the terminal becomes unstable. If Flash size is reduced to 2 megabytes, the terminal’s image is irreparably damaged.
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Items that are written to Flash during normal operations are:
Favorites
Created connections
Delete/edit connections
•History
Saving Files
Save files that you want to keep on a server rather than on your terminal.
Upgrading Firmware
There are three methods for upgrading the firmware:
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1. For remote upgrades use Rapport
2. For single local upgrades, use Image Upgrade. Use this method to upgrade one terminal at a time. Invoke the function using Start | Programs | Image Upgrade.TheImage Upgrade dialog box shown in Figure 10 displays.
Administrative Software.
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a. Type the Shared Drive Path to the directory where the upgrade can be
found. (See Figure 10.)
b. Type the User Name. c. Type the Password. d. Type the Domain Name for which the user name and password you entered
in steps b and c are valid.
Figure 10 Image Upgrade Dialog Box
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3. For local multiple upgrades, use the AT command. Use this method to
automatically upgrade several terminals in your local network. Invoke the command line using Start | Programs | Command Prompt. The command line displays. Enter the AT command and command parameters that are appropriate. The complete syntax follows:
AT [\\computer name] [ [id] [/DELETE] | /DELETE [/YES]]
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AT [\\computer name] time [/INTERACTIVE] [/EVERY:date[,...] | /NEXT:date[,...]] “command”
Where:
\\computer name is the remote terminal. id is an identification number assigned to a scheduled command. /DELETE cancels a scheduled command. /YES is used with the cancel all jobs command when no further confirmation is
required. time /INTERACTIVE allows the job to interact with the desktop of the user
who is logged on at the time.
/EVERY:date[,...] runs the command on the specified day(s). /NEXT:date[,...] runs the command on the next occurrence of the day. “command” is a Windows NT command to run a batch program.
Example:
at 12:00 /every:m,t,w,th,f,sa,su upgrade.exe
Note
Time should be in 24-hour format (i.e., 0300, 2300). Use these parameters in a batch program to automatically upgrade terminals.
Mapping Network Drives
You can map network drives if you log on as an Administrator. You can not map network drives if you log on as a User. The mappings are retained if the terminal is rebooted.
Domain Participation
Write roaming profiles to Z:. The profiles need to be limited in size and will not be retained if the terminal is rebooted.
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Setting Keyboard Languages
Keyboard languages may be set only by an administrator. Setting the language comprises two actions with several steps.
The first action is getting the region for the desired language to appear in the
Keyboard Properties dialog box (and for it to be retained after you close the box).
1. Click on Start | Settings | Control Panel.
2. Double-click on the Regional Settings icon.
3. Click on the Regional Settings tab.
4. Select the region appropriate to the keyboard language.
5. Click on the Input Locales tab.
6. Select the appropriate language from the list.
7. Click on the Set as Default button.
8. Click Apply.
9. Click OK.
The second action applies to changing to a language other than the one you just selected in the steps above.
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The following steps apply to regions that now appear in the Keyboard Properties box:
1. Click Start | Settings | Control Panel.
2. In the Control Panel window, double-click Keyboard.TheKeyboard Properties dialog box appears.
3. Click the Input Locales tab. The Language appears in the list. Use the
procedure outlined above to add regions to this list.
4. Select the desired language from the list.
5. Click Set as Default.
6. Click Apply.
7. Click OK.
Note
The terminal must be shut down and restarted for the changes to take effect.
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Remote Administrator Support
Microsoft Windows NT Embedded on windows-based terminals now supports Remote Administrator software functions.
Remote Administrator software allows a system administrator to observe terminal use (shadowing), accomplish software updates remotely, and perform other administrative and maintenance activities without physically touching the client terminal.
Shadowing
Shadowing must be enabled from the client terminal. It is used primarily for troubleshooting purposes, allowing the system administrator to observe user actions and the results of those actions. It is also possible for the shadower to take control of the terminal.
Enabling Shadowing
Shadowing is enabled by starting the WinVNC client. WinVNC is only available when logged in as a terminal administrator.
Shadowing may also be enabled remotely on the terminal using the Remote Administrator Software.
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