b
Getting Started
Evo Notebook N610c Series
Document Part Number: 279359-001
July 2002
This guide explains how to set up your hardware and software,
identify the exterior components of the notebook, find and install
the latest versions of Compaq software, and find additional
information and support.
© 2002 Compaq Information Technologies Group, L.P.
Compaq, the Compaq logo, Evo, RomPaq, and SoftPaq are trademarks of
Compaq Information Technologies Group, L.P. in the U.S. and/or other
countries. Microsoft and Windows are trademarks of Microsoft
Corporation in the U.S. and/or other countries. All other product names
mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions
contained herein. The information is provided “as is” without warranty of
any kind and is subject to change without notice. The warranties for
Compaq products are set forth in the express limited warranty statements
accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Getting Started
First Edition July 2002
Document Part Number: 279359-001
Contents
1 Hardware and Software Setup
Setting Up the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Setting Up the Software . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Installing Optional Applications . . . . . . . . . . . . . . . . 1–5
Notebook Support and Safety Tips . . . . . . . . . . . . . . 1–6
2 A Look at the Notebook
Display Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Pointing Device Components. . . . . . . . . . . . . . . . . . . . . . 2–2
Pointing Stick Model. . . . . . . . . . . . . . . . . . . . . . . . . 2–2
TouchPad Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Dual Pointing Device Model . . . . . . . . . . . . . . . . . . . 2–4
Top Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Speakers and Memory Compartment . . . . . . . . . . . . 2–5
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Buttons, Keys and Switches . . . . . . . . . . . . . . . . . . . 2–8
Left Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Right Side Components . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . 2–11
Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . 2–12
Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13
Additional Standard Components . . . . . . . . . . . . . . . . . 2–15
Getting Started iii
Contents
3 How to Get Information, Help and Updates
Using the Documentation Library CD . . . . . . . . . . . . . . . 3–1
Viewing Guides on the CD . . . . . . . . . . . . . . . . . . . . 3–2
Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . 3–3
Updating Compaq Software. . . . . . . . . . . . . . . . . . . . . . . 3–4
Obtaining the Compaq Support Software CD . . . . . . 3–5
Preparing to Update Software . . . . . . . . . . . . . . . . . . 3–5
Displaying ROM Information in
Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Downloading Software from Compaq. . . . . . . . . . . . 3–6
Downloading System ROM. . . . . . . . . . . . . . . . . . . . 3–7
Downloading Other SoftPaqs . . . . . . . . . . . . . . . . . . 3–8
Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Installing a Retail Version of an
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
Index
iv Getting Started
Hardware and Software Setup
Setting Up the Hardware
1
Ä
CAUTION:
To ensure that the correct drivers load and to prevent file corruption or
damage to the components during initial setup:
Do not remove the battery pack until the notebook has been
■
connected to external AC power.
Run the notebook on external AC power, not on battery power,
■
throughout initial setup.
Do not set up the notebook while it is docked in an optional Port
■
Replicator.
1. Place the notebook on a flat surface near an electrical outlet,
then connect the notebook to external AC power.
Setup must begin with connecting the notebook to AC power.
Hardware Guide 1–1
Hardware and Software Setup
Plug the AC Adapter cable into the DC power connector 1.
Plug the power cord into the AC Adapter
electrical outlet
and into an
2
. (Power cords and outlets vary by country.)
3
Connecting the notebook to external power
2. Open the notebook by sliding the display release latch to the
right
Opening the notebook
and raising the display 2.
1
1–2 Hardware Guide
Hardware and Software Setup
3. Turn on the notebook by sliding and releasing the power
switch
1
.
Turning on the notebook
When the notebook is turned on:
The power/standby light 2 turns on.
■
The battery pack in the battery bay begins to charge and the
■
battery light
turns on. The battery light remains on while
3
the battery pack is charging and turns off when the battery
pack is fully charged.
You are prompted to begin software setup.
■
Hardware Guide 1–3
Hardware and Software Setup
Setting Up the Software
The initial setup prompt is displayed on the screen as soon as the
notebook is connected to external power.
Before responding to the initial setup prompt and proceeding
through the online instructions, read the following caution and
setup information:
CAUTION: To ensure that the correct drivers load and to prevent file
Ä
corruption or damage to the components during initial setup:
Do not unplug the notebook from the electrical outlet.
■
Do not shut down the notebook.
■
Do not remove or insert a drive.
■
After you begin initial software setup, you must complete the
■
entire process. Setup time varies depending on notebook
configuration.
If you are prompted to select a language or operating system,
■
choose carefully and keep in mind the following facts:
The languages and operating system that you do not
❏
choose will be deleted from the system and cannot be
restored during initial setup.
An operating system available during initial setup is
❏
enhanced by Compaq. When an operating system is
deleted, the enhancements are also deleted.
During the setup process, you must accept the End User
■
License Agreement to continue.
1–4 Hardware Guide
Installing Optional Applications
You can install third-party applications or preloaded Compaq
utilities at any time after initial setup is complete.
To install a third-party application, refer to the documentation
■
included with the application.
To install a preloaded Compaq application, access the Setup
■
Compaq Software utility:
In Windows 2000 Professional, the Setup Compaq
❏
Software icon is on the desktop. Select Setup Compaq
Software icon > Next. Select the check box for the
application you want to install. (Clear check boxes for
preloaded software you do not want to install.)
In Windows XP Professional, select Start >
❏
All Programs > Setup Compaq Software icon > Next.
Select the check box for the application you want to
install. (Clear check boxes for preloaded software you do
not want to install.)
Hardware and Software Setup
✎
To view the descriptions and space requirements of
preloaded Compaq utilities without installing them, select the
Setup Compaq Software icon > Next. After viewing the utility
information, select Cancel.
Hardware Guide 1–5
Hardware and Software Setup
Notebook Support and Safety Tips
After setting up the software, locate the support and safety
information included with your notebook.
View Compaq Help and Support by selecting Start > Compaq
■
Info Center > Compaq Help and Support. This area provides
links to the Compaq Web site where you can:
Download the latest software and drivers for your
❏
notebook.
Open an online service event with a Compaq support
❏
specialist.
Get information about your notebook, including
❏
reference guides, specifications, white papers, and
customer advisories.
Å
Read suggestions for creating a safe and comfortable work
■
environment. Ergonomic and safety information about the
notebook is provided on this CD in the Safety & Comfort
Guide.
WARNING: This is a Class B digital device, pursuant to Part 15 of the
FCC Rules. For more Class B information, refer on this CD to
and Safety Notices
fire, or damage to the equipment:
Do not disable the power cord grounding plug. It is an important
■
safety feature.
Plug the power cord into a grounded (earthed) electrical outlet
■
that is easily accessible at all times.
Do not place anything on power cords or cables. Arrange them
■
so that no one can accidentally step on or trip over them.
Disconnect power from the equipment by unplugging the power
■
cord from the electrical outlet.
Do not pull on a cord or cable. When unplugging from the
■
electrical outlet, grasp the cord by the plug.
Hibernation is enabled by default. Compaq recommends that
■
. To reduce the risk of personal injury, electric shock,
Regulatory
you do not disable it.
1–6 Hardware Guide
Confirming Hibernation Setting
Hibernation is an energy-saving feature enabled at the factory that
✎
can be initiated by you or by the system. This feature protects
your notebook by saving all information in RAM (random access
memory) to a hibernation file on the hard drive and shutting down
the notebook. For more information about using Hibernation,
refer to the Software Guide, “Power” chapter on the
Documentation Library CD included with the notebook.
To verify that Hibernation is enabled:
In Windows 2000 Professional, select Start > Settings >
■
Control Panel > Power Options icon > Hibernate tab. Make
sure that the Enable Hibernate Support check box is selected.
In Windows XP Professional, select Start > Control Panel >
■
Power Options icon > Hibernate tab. Make sure that the
Enable Hibernate Support check box is selected.
Hardware and Software Setup
Hardware Guide 1–7
A Look at the Notebook
Display Components
2
Identifying display components
Display release latch Opens the notebook.
1
MultiPort Supports an optional USB-enabled
2
Getting Started 2–1
wireless device such as a Bluetooth,
802.11 wireless LAN, or PC Smart
Card Reader module.
A Look at the Notebook
Pointing Device Components
Pointing Stick Model
Identifying pointing stick components
EasyPoint IV 3D Pointing
1
Stick
Left and right pointing-stick
2
buttons
Scroll pointing-stick button Functions like the scroll button on an
3
Moves the pointer and selects or
activates items on the screen.
Function like the left and right buttons
on an external mouse.
external mouse.
2–2 Getting Started
TouchPad Model
A Look at the Notebook
Identifying TouchPad components
TouchPad Moves the pointer and selects or
1
activates items on the screen. Can be
set to perform other mouse functions,
such as scrolling, selecting, and
double-clicking.
Left and right TouchPad
2
buttons
Function like the left and right buttons
on an external mouse.
Getting Started 2–3
A Look at the Notebook
Dual Pointing Device Model
Identifying dual pointing device components
Pointing stick Moves the pointer and selects or
1
activates items on the screen.
Left and right pointing-stick
2
buttons
TouchPad Moves the pointer and selects or
3
Left and right TouchPad
4
buttons
Function like the left and right mouse
buttons on an external mouse.
activates items on the screen. Can be
set to perform other mouse functions,
such as scrolling, selecting, and
double-clicking.
Function like the left and right buttons
on an external mouse.
2–4 Getting Started
A Look at the Notebook
Top Components
Speakers and Memory Compartment
Identifying the speakers and memory compartment
Stereo speakers (2) Produce stereo sound.
1
Memory expansion
2
compartment
Contains 2 memory expansion slots
for optional memory expansion
boards.
Getting Started 2–5
A Look at the Notebook
Lights
Identifying lights on top of the notebook
2–6 Getting Started
A Look at the Notebook
Lights
1
2
3
4
5
(Continued)
Caps lock light On: Caps lock is on.
Scroll lock light On: Scroll lock is on.
Num lock light On: Num lock is on or the embedded
numeric keypad is enabled.
Power/standby light On: Power is turned on.
Blinking: Notebook is in Standby.
The power/standby light also
✎
blinks when a battery pack,
which is the only available
power source, reaches a
critical low-battery condition
while Hibernation is
disabled.
Battery light On: A battery pack is charging.
Blinking: A battery pack, which is the
only available power source, has
reached a low-battery condition.
IDE (Integrated Drive
6
Electronics) drive light
Diskette drive light On: A standard diskette drive in the
7
On: One of the following drives is
being accessed:
■
Hard drive in the hard drive bay.
■
Optional hard drive, CD drive,
DVD drive, Zip drive, or
SuperDisk drive in the MultiBay.
MultiBay or optional external diskette
drive bay is being accessed.
Getting Started 2–7
A Look at the Notebook
Buttons, Keys and Switches
Identifying buttons, keys and switches on the top of the
notebook
Standby button Initiates and resumes from Standby.
1
Easy Access Buttons (4) Programmable buttons that provide
2
quick access to Internet or network
destinations, or to software
applications or data files in the
system.
Power switch Turns the notebook on or off or
3
resumes from Hibernation.
Applications key Displays a shortcut menu for items
4
beneath the pointer.
Display release latch
5
recesses (2)
Microsoft logo key Displays the Windows Start menu.
6
This table describes default settings. For more information about
✎
optional power settings, refer on this CD to the “Power” chapter
in the
Software Guide.
Secure the display when it is closed.
2–8 Getting Started
Left Side Components
A Look at the Notebook
Identifying left side components
Exhaust vent Allows airflow to cool internal
1
components.
To prevent overheating, do not
Ä
obstruct vents. Using the
notebook on a soft surface,
such as a pillow, blanket, rug,
or thick clothing, may block
airflow.
Hard drive bay Holds the primary hard drive.
2
PC Card slots (2) Support optional Type I or Type II 32-bit
3
(CardBus) or 16-bit PC Cards.
PC Card eject buttons (2) Top button: Ejects an optional PC Card
4
from the top PC Card slot.
Bottom button: Ejects an optional
PC Card from the bottom PC Card slot.
Getting Started 2–9
A Look at the Notebook
Right Side Components
Identifying right side components
Security cable slot Attaches an optional security cable to
1
the notebook.
MultiBay Supports an optional MultiBay device,
2
such as a drive or battery pack.
RJ-11 jack Connects the modem cable.
3
2–10 Getting Started
Front Panel Components
Identifying front panel components
Infrared port Links another IrDA-compliant device
1
for wireless communication.
A Look at the Notebook
Intake vent Allows airflow to cool internal
2
components.
To prevent overheating, do
Ä
not obstruct vents. Using the
notebook on a soft surface,
such as a pillow, rug, or thick
clothing, may block airflow.
Volume buttons (2) Adjust system volume. To mute or
3
restore volume, press both volume
buttons at the same time.
Stereo speaker/headphone
4
(line-out) jack
Microphone Inputs single-channel sound. Can be
5
Connects optional, powered stereo
speakers, headphones, headset, or
television audio.
Internal speakers are muted
✎
when a headphone is
connected to the line-out jack.
used whether the notebook is open or
closed.
Microphone jack Connects an optional single-sound
6
Getting Started 2–11
channel microphone.
A Look at the Notebook
Rear Panel Components
Identifying rear panel components
DC power connector Connects an AC Adapter or an
1
optional Automobile Power
Adapter/Charger, Aircraft Power
Adapter, or DC cable.
Keyboard/pointing device
2
(PS/2) connector
Parallel connector Connects an optional parallel device,
3
USB connectors (2) Connect optional USB devices.
4
RJ-45 jack Connects a network cable.
5
External monitor connector Connects an optional external
6
Serial connector Connects an optional serial device.
7
S-video-out jack Connects an optional S-video device,
8
Connects an optional PS/2 device
such as a keyboard or mouse.
To connect a keyboard and
✎
a mouse at the same time,
use an optional Y-adapter.
such as an external diskette drive bay.
monitor or overhead projector.
such as a television, VCR,
camcorder, overhead projector, or
video capture card.
2–12 Getting Started
Bottom Components
A Look at the Notebook
Identifying bottom components
The location of the Certificate of Authenticity label 9 may vary
✎
by model and configuration.
Bottom Components
MultiBay recess Provides a grip area for removing an
1
MultiBay release latch Releases an optional MultiBay device
2
System label Provides regulatory information about
3
optional MultiBay device from the
MultiBay.
from the MultiBay.
the notebook.
Getting Started 2–13
A Look at the Notebook
Bottom Components
Serial number Identifies the notebook.
4
Docking restraint latch
5
recess
Intake vents Provide airflow to cool internal
6
Hard drive bay Secures the primary hard drive in the
7
Modem agency approvals
8
label
(Continued)
✎
Helps secure the notebook to a Port
Replicator.
components.
Ä
hard drive bay.
Lists the countries in which the
modem has been approved for use.
You may need this number if
you call Compaq customer
support.
To prevent overheating, do
not obstruct vents. Using the
notebook on a soft surface,
such as a pillow, rug, or thick
clothing, may block airflow.
You will need this
✎
information to use the
modem while traveling
internationally.
Certificate of Authenticity
9
label
Mini PCI (Peripheral
-
Component Interconnect)
compartment
Battery release latch Releases the primary battery pack
q
Battery bay Holds the primary battery pack.
w
Contains your Product Key number,
which will be needed to update or
troubleshoot your operating system.
Contains the mini PCI modem card.
from the battery bay.
2–14 Getting Started
A Look at the Notebook
Additional Standard Components
The components included with the notebook vary by
geographical region and the notebook hardware configuration
ordered.
The following illustration and table identify the standard external
components included with most notebook models.
This illustration does not include printed documentation or
✎
components such as the hard drive and primary battery pack,
which ship inside notebook bays identified in previous sections.
Identifying additional standard components
Getting Started 2–15
A Look at the Notebook
Additional Standard Components
Power cord Connects the AC Adapter to an
1
AC electrical outlet.
Modem cable Connects the modem to an RJ-11
2
telephone jack or to a country-specific
modem adapter.
✎
The modem cable has a
6-pin RJ-11 connector at
each end.
Country-specific modem
3
adapter (included with
internal modem models by
region as required)
Network cable Connects the notebook to an
4
AC Adapter Converts AC power to DC power.
5
Weight saver Protects the MultiBay and reduces
6
Japan-specific outlet
7
adapter (Japan only)
Adapts the modem cable to a
non-RJ-11 telephone jack.
Ethernet network jack.
The network cable has an
✎
8-pin RJ-45 connector at
each end.
notebook weight when a MultiBay
device is not inserted.
Connects the AC Adapter to a
2-prong electrical outlet.
2–16 Getting Started
A Look at the Notebook
Additional Standard Components
Documentation Library
8
QuickRestore
9
Bag containing 2 spare
-
pointing stick caps (pointing
stick and dual pointing
device models only)
kit Contains the software preinstalled on
CD Contains the following guides:
■
■
■
■
■
■
■
■
the notebook.
Replace worn pointing stick cap.
(Continued)
Hardware Guide
Software Guide
Modem and Networking
Modem Command Guidelines
(Advanced Users Only)
Maintenance, Shipping
and Travel
Troubleshooting
Regulatory and Safety Notices
Safety & Comfort Guide
Getting Started 2–17
3
How to Get Information, Help
and Updates
Using the
Included with the notebook is the Documentation Library CD,
which contains detailed information and instructions for using
your notebook:
Hardware Guide—Contains information specific to your
■
notebook. It includes an illustrated reference to all exterior
components and detailed steps for replacing battery packs,
using keyboard features and drives, connecting external
equipment, and upgrading the notebook.
Feature guides on these topics:
■
❏
❏
❏
Documentation Library
Software Guide—describes Compaq software, including
details about power and security features.
Modem and Networking guide—provides details about
modem connections and equipment.
Modem Command Guidelines (Advanced Users
Only)—contains modem commands and programming
information.
CD
Maintenance, Shipping and Travel guide—details steps
❏
for notebook maintenance and guidelines for using the
notebook internationally.
Troubleshooting guide—includes solutions for common
❏
problems encountered by users.
Getting Started 3–1
How to Get Information, Help and Updates
Regulatory and Safety Notices—includes governmental
■
agency information.
Safety & Comfort Guide—describes the best ways to set up a
■
safe and comfortable work environment, including
ergonomic and safety information.
Viewing Guides on the CD
To view a guide:
1. Insert the Documentation Library CD into the CD drive.
If autorun is enabled, the reference library menu will
❏
appear on the screen (this may take a few seconds). If
autorun is enabled, go to step 2.
If autorun is disabled, select Start > Run. Type:
❏
X:\CompaqPortable.exe
(where X is your CD drive designation), then select the
OK button.
2. Select the guide you want to read from the reference
library menu.
3. If prompted, accept the Adobe Acrobat Reader license
agreement or install Acrobat Reader by following the
instructions on the screen.
3–2 Getting Started
How to Get Information, Help and Updates
Contacting Technical Support
If you cannot solve a problem using the documentation provided
with the notebook, you may need to call technical support. Refer
to Worldwide Telephone Numbers booklet included with the
notebook, for the phone number of a Compaq office near you,
or visit:
http://www.compaq.com
To receive the fastest possible solution, have the following
information or items available when you call:
The notebook.
■
Serial number and model description on the bottom of
■
the notebook. (See Chapter 2, “A Look at the Notebook” for
the location of the serial number label.)
Purchase date on your invoice.
■
Conditions under which the problem occurred.
■
Error messages that have displayed.
■
Type of printer connected.
■
Operating system version number and registration number.
■
To view these numbers, access the Control Panel > System >
General tab.
Configuration or diagnostic information. Refer on the
■
Documentation Library CD to the Software Guide,
“Computer Setup and Diagnostics Utilities” chapter for
details about accessing, saving, or printing this information.
Determine the version of the system ROM installed on the
■
notebook. See “Displaying ROM Information in Computer
Setup” for instructions.
Getting Started 3–3
How to Get Information, Help and Updates
Updating Compaq Software
For optimal notebook performance and to make sure your
notebook remains compatible with changing technologies,
Compaq recommends that you install the latest versions
of Compaq software as they become available.
To update Compaq software:
1. Obtain the Compaq Support Software CD.
2. Download software updates from the Compaq Web site.
Prepare for any software update by identifying your notebook
type, series or family, and model. Prepare for a system ROM
update by identifying the ROM version currently installed on
the notebook.
✎
✎
The notebook system ROM (Read Only Memory) stores the
BIOS (Basic Input Output System). The BIOS determines how
the notebook hardware interacts with the operating system and
external devices and also supports such notebook services as time
and date.
If your notebook connects to a network, Compaq recommends
that you consult with your Network Administrator before
installing any software updates, especially system ROM updates.
3–4 Getting Started
How to Get Information, Help and Updates
Obtaining the
Compaq Support Software CD
The Compaq Support Software CD provides the latest Compaq
software and instructions for installing and using it. The CD
includes device drivers, ROM updates, and utilities.
To purchase the current Compaq Support Software CD or a
subscription that provides both the current version and future
versions of the CD, refer to the Worldwide Telephone Numbers
booklet, included with the notebook, to contact a Compaq
authorized dealer, reseller, or service provider.
Preparing to Update Software
To access software updates from the Compaq Web site, the
following information will be needed:
The product category is Notebook.
■
The product family name and series number are printed in the
■
lower left corner of the display bezel.
More complete model information is provided on the serial
■
number label on the bottom of the notebook.
To determine whether available ROM updates contain later ROM
versions than those currently installed on the notebook, you will
need to know the version of the system ROM currently installed.
ROM version information can be displayed by pressing
Fn+esc
or
by accessing Compaq Computer Setup.
Getting Started 3–5
How to Get Information, Help and Updates
Displaying ROM Information in Computer Setup
Computer Setup is a non-Windows utility. For general
information about using Computer Setup, refer to the “Setup and
Diagnostics Utilities” chapter in the Software Guide on the
Documentation Library CD included with the notebook.
To display ROM information in Computer Setup:
1. To open Computer Setup, turn on or restart the notebook.
Press
displayed in the lower left of the screen.
❏
❏
2. Select the File menu > System Information. The system ROM
information is displayed.
while the F10 = ROM Based Setup message is
F10
To change the language, press
For navigation instructions, press
F2.
F1.
3. To exit Computer Setup without changing any settings, use
the arrow keys to select File > Ignore Changes and Exit, then
follow the instructions on the screen. After Computer Setup
closes, the notebook restarts in Windows.
Downloading Software from Compaq
Most software at the Compaq Web site is packaged in a
compressed file called a SoftPaq™. Some ROM updates may be
packaged in a compressed file called a RomPaq™. Other ROM
updates may be provided as a CPQFlash SoftPaq.
Most download packages contain a file named Readme.txt. A
Readme.txt file contains information regarding installing and
troubleshooting the file. The Readme.txt files included with
ROMPaqs are English only.
3–6 Getting Started
How to Get Information, Help and Updates
Downloading System ROM
CAUTION: To prevent an unsuccessful installation, download and install
Ä
the system ROM only while the notebook is connected to reliable
external power using the AC Adapter. Do not download or install a
system ROM while the notebook is running on battery power, docked
in an optional Port Replicator, or connected to an optional power source.
During the download and installation:
Do not unplug the notebook from the electrical outlet.
■
Do not shut down the notebook.
■
Do not remove or insert a drive.
■
To download and install a system ROM:
1. Access the page at the Compaq Web site that provides
software for your notebook. For home and small office
products or corporate products, visit:
http://www.compaq.com/support
2. Follow the instructions on the screen to locate the system
ROM you want to download.
3. At the download area:
a. Write down the information (date and name) of any
update that is later than the system ROM currently
installed on your notebook.
b. Select the software you want and follow the downloading
instructions on the Web page.
4. When the download is complete, open Windows Explorer.
5. In Windows Explorer, select My Computer > the hard drive
designation (usually, drive C) > Compaq.
Getting Started 3–7
How to Get Information, Help and Updates
6. In the Compaq folder, select the name or number of the
software package containing the system ROM update. The
system ROM installation begins.
7. To complete the installation, follow the instructions on the
screen.
After a message on the screen reports a successful installation,
✎
you can delete the download package from the Compaq folder.
Downloading Other SoftPaqs
To update other SoftPaqs:
1. Access the page at the Compaq Web site that provides
software for your notebook.
http://www.compaq.com/support
2. Follow the instructions on the screen to find the software you
want to update.
3. At the download area, select the software you want and
follow the downloading instructions on the Web page.
4. When the download is complete, open Windows Explorer.
5. In Windows Explorer, select My Computer > the hard drive
designation (usually, drive C) > Compaq.
6. In the Compaq folder, select the name or number of the
software package containing the update.
7. Select the file that includes an .exe extension, for example,
Filename.exe. The installation begins.
8. To complete the installation, follow the instructions on the
screen.
After a message on the screen reports a successful installation,
✎
3–8 Getting Started
you can delete the download package from the Compaq folder.
Restoring Software
The QuickRestore kit included with the notebook provides all the
software that shipped preinstalled or preloaded on your notebook
and instructions for restoring it.
You can use QuickRestore to install or reinstall individual
software items, such as applications, or to restore the entire
notebook factory image. The factory image is the original
software on your notebook when it was shipped.
When you restore to the factory image:
The notebook reverts to the original factory settings.
■
Software you installed after the initial software setup,
■
including drivers, applications, or utilities, will be erased.
For information about using a QuickRestore CD to start up the
notebook, refer to the documentation included with the
QuickRestore kit.
How to Get Information, Help and Updates
Ä
CAUTION: To prevent an unsuccessful restoration, use
only while the notebook is connected to reliable external power using the
AC Adapter. Do not use
battery power, docked in an optional Port Replicator, or connected to an
optional power source. During a restoration or installation:
Do not unplug the notebook from the electrical outlet.
■
Do not shut down the notebook.
■
Do not remove or insert a drive.
■
QuickRestore
while the notebook is running on
QuickRestore
Getting Started 3–9
How to Get Information, Help and Updates
Installing a Retail Version of an Operating
System
A Windows operating system provided on the notebook or on a
QuickRestore CD is enhanced by Compaq. The Compaq
enhancements add power and security features and provide
supplementary support for external devices such as drives and
PC Cards.
CAUTION: Replacing an operating system enhanced by Compaq
Ä
with a retail version of an operating system will result in the loss of
all Compaq enhancements. In some cases, the loss of these
enhancements may result in an unresponsive system. In other
cases, complete USB support may become unavailable.
3–10 Getting Started
Index
A
AC Adapter
connecting
function of
adapter
for AC power cord. See AC
Adapter
Adobe Acrobat Reader
Aircraft Power Adapter (optional)
2–12
application key
AT commands
Automobile Power
Adapter/Charger (optional)
1–2
2–16
2–8
3–1
3–2
2–12
B
battery bay
2–14
2–14
2–14
2–16
device supported
release latch
battery light
battery packs
charging
MultiBay (optional), replacing
with weight saver
battery release latch
buttons
standby
volume
See also key; latch; switch
1–3, 2–7
1–3
2–8
2–11
C
cable
2–16
2–16
1–6
2–14
1–2
2–7
3–9
2–7
3–1
3–3
AC Adapter
2–12
DC
modem
modem vs. network
network
cap, replacing pointing stick
caps lock light
CD
Compaq Support Software CD
3–5
Documentation Library
QuickRestore kit
CD drive (optional)
Certificate of Authenticity label
1–4
commands, modem
Compaq Help and Support
Compaq Support Software CD
Compaq telephone numbers
Compaq Web site
accessing
obtaining worldwide telephone
numbers from
updating software from
compartment
memory expansion
mini PCI
2–16
2–5
3–1
1–6
3–4
2–17
3–5
3–3
Getting Started Index–1
Index
Computer Setup
displaying ROM information
3–6
with
connectors
2–12
2–12
2–12
1–2, 2–12
2–12
3–6
3–3
2–12
DC power
external monitor
keyboard/pointing device
keyboard/pointing device
(PS/2)
parallel
serial
See also jack
cord. See connectors
country-specific modem adapter
2–16
CPQFlash file
customer support
D
DC cable 2–12
DC power connector
1–1
1–2
connecting AC Adapter to
2–7
2–8
2–12
2–8
2–17
devices supported
diskette drive light
display release latch
display switch
default function
2–8
1–2
3–2
2–8
identifying
display, internal
closing
opening
docking base (optional)
using during initial setup
Documentation Library CD
documents provided
viewing
drives
2–7
2–7
2–7
diskette drive light
IDE drive light
replacing with weight saver
2–16
DVD drive (optional)
E
EasyPoint IV 3D Pointing Stick.
See pointing device
electrostatic discharge
ergonomic information
external diskette drive bay
(optional)
external monitor connector
2–7
3–2
1–6
2–12
F
family, identifying notebook 3–5
FCC (Federal Communications
Commision)
1–6
H
hard drive 2–7
1–7
1–7
2–7
3–1
1–6
hard drive bay
Hardware Guide
help
accessing Compaq support
helpline
Hibernation
defined
enabling
3–3
I
IDE (Integrated Drive Electronics)
2–7
light
identifying components
bottom
front panel
2–13
2–11
Index–2 Getting Started
Index
left side 2–9
pointing device (dual pointing
2–15
2–4
stick/TouchPad models)
pointing device (pointing stick
models)
pointing device (TouchPad
models)
rear panel
right side
shipped with computer
top (buttons, keys, and
switches)
top (lights)
top (speakers and memory
compartment)
2–2
2–3
2–12
2–10
2–8
2–6
2–5
J
jack
S-video
See also connectors
Japan-specific outlet adapter
2–12
2–16
K
key
2–12
2–8
2–8
Microsoft logo
Windows application
See also buttons; latch; switch
keyboard/pointing device (PS/2)
connector
identifying
L
label
Certificate of Authenticity
modem agency approvals
serial number
system
2–13
2–14
1–4
2–14
language, choosing
during initial setup
latch
battery release
display release
MultiBay release
See also buttons; key; switch
light
battery
caps lock
diskette drive
IDE drive
num lock
power/standby
scroll lock
1–3, 2–7
2–7
2–7
2–7
2–7
2–7
1–4
2–14
1–2
2–13
1–3, 2–7
M
Maintenance, Shipping and Travel
guide
manuals. See Documentation
Library CD
Microsoft logo key
mini PCI (Peripheral Component
Interconnect) compartment
model, identifying notebook
modem
Modem and Networking guide
Modem Command Guidelines
(Advanced Users Only)
3–1
2–8
2–14
3–5
2–14
2–14
2–16
3–1
2–14
3–1
2–16
3–1
cable
card
commands
compartment
country-specific, adapter
modem agency approvals label
Getting Started Index–3
Index
monitor, external (optional) 2–12
MultiBay
2–7
2–7
2–16
diskette drive light
IDE drive light
release latch
using weight saver in
2–13
N
network
cable
notebook model, family, type
num lock light
2–16
2–7
3–5
O
opening the computer 1–2
operating system
choosing, during initial setup
1–4
enhanced by Compaq
installing retail version of
Product Key number
2–12
3–9
reinstalling
overhead projector (optional)
connector
1–4
2–14
3–10
P
parallel connector
identifying
phone numbers, worldwide
pointing device
replacing pointing stick cap
2–17
power connector, DC
connecting AC Adapter
devices supported
2–12
2–12
3–3
1–2
power cord
power switch
default functions
turning on the computer with
1–3
power/standby light
problems and solutions
addressed in Troubleshooting
guide
Product Key number
PS/2 connector. See
keyboard/pointing device (PS/2)
connector
1–2, 2–15
3–1
2–8
2–7
2–14
Q
QuickRestore kit 2–17, 3–9
R
Regulatory and Safety Notices 3–2
regulatory information
3–7
modem agency approvals label
2–13
Regulatory and Safety Notices
1–6
3–6
2–13
2–16
2–16
3–9
system label
reinstalling software
RJ-11 jack
modem cable
RJ-45 jack
network cable
ROM. See system ROM (Read
Only Memory)
RomPaq
defined
downloading and installing
Index–4 Getting Started
Index
S
S (Status) registers 3–1
2–14
2–17
2–17
2–8
3–2
3–2
2–7
Safety & Comfort Guide
3–6
1–4
1–4
2–7
2–12
3–5
3–5
3–9
3–1
scroll lock light
serial connector
identifying
serial number label
series, identifying notebook
Setup Compaq Software icon
SoftPaq
defined
downloading and installing
software
Adobe Acrobat Reader
Compaq Support Software CD
subscription
determining notebook model,
family, type
installing
QuickRestore kit
reinstalling
setting up
Setup Compaq Software icon
1–5
Software Guide
See also operating system
See also software updates
Software Guide
software updates
downloading from Compaq
3–6
standby button
default functions
SuperDisk drive (optional)
3–5
1–5
3–6
support
accessing Compaq Help and
Support
S-video jack
switch
display
power
See also buttons; key; latch
system information, obtaining
system label
system ROM (Read Only
Memory)
defined
determining current version of
3–5
downloading and installing
1–6
2–12
2–8
1–3, 2–8
2–13
3–4
3–3
3–7
T
technical support 3–3
telephone numbers, worldwide
3–3
Troubleshooting guide
turning the computer on and off
1–3, 2–8
3–1
U
user guides. See Documentation
Library CD
utilities, Compaq
QuickRestore kit
viewing descriptions of
2–17
1–5
V
vents
exhaust
intake
volume, adjusting
2–9
2–14
2–11
Getting Started Index–5
Index
W
weight saver 2–16
Windows application key
worldwide telephone numbers
2–8
3–3
Z
Zip drive (optional) 2–7
Index–6 Getting Started
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