Compaq evo n620c schematic

Getting Started

Compaq Evo Notebook N620c Series

Document Part Number: 316625-001

January 2003

This guide explains how to set up your hardware and software, identify the exterior components of the notebook, find and install the latest versions of Compaq software, and find additional information and support.

Compaq, the Compaq logo, Evo, ROMPaq, and SoftPaq are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein or for the incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided “as is” without warranty of any kind, and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Getting Started First Edition January 2003 Reference Number: N620c Document Part Number: 316625-001

Contents

1 Hardware and Software Setup

Setting Up the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Setting Up the Software . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Setting Up the Wireless MultiPort. . . . . . . . . . . . . . . 1–5

Installing Optional Applications . . . . . . . . . . . . . . . . 1–6

Notebook Support and Safety Tips . . . . . . . . . . . . . . 1–7

Confirming Hibernation Settings. . . . . . . . . . . . . . . . 1–8

2 A Look at the Notebook

Display Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Pointing Device Components. . . . . . . . . . . . . . . . . . . . . . 2–2

Pointing Stick Model. . . . . . . . . . . . . . . . . . . . . . . . . 2–2

TouchPad Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Dual Pointing Device Model . . . . . . . . . . . . . . . . . . . 2–4

Top Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Speakers and Memory Compartment . . . . . . . . . . . . 2–5

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Buttons, Keys and Switches . . . . . . . . . . . . . . . . . . . 2–8

Left Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

Right Side Components . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . 2–12

Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . 2–13

Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–15

Additional Standard Components . . . . . . . . . . . . . . . . . 2–17

Getting Started iii

Contents

3 How to Get Information, Help and Updates

Using the Documentation Library CD . . . . . . . . . . . . . . . 3–1

Viewing Guides on the CD . . . . . . . . . . . . . . . . . . . . 3–2

Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . 3–3

Updating Compaq Software. . . . . . . . . . . . . . . . . . . . . . . 3–4

Obtaining the Compaq Support Software CD . . . . . . 3–5

Preparing to Update Software . . . . . . . . . . . . . . . . . . 3–5

Downloading Software from the Internet . . . . . . . . . . . . 3–6

Downloading System ROM. . . . . . . . . . . . . . . . . . . . 3–7

Downloading Other SoftPaqs . . . . . . . . . . . . . . . . . . 3–8

Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Installing a Retail Version of an Operating System. . . . 3–10

Index

iv Getting Started

Hardware and Software Setup

Setting Up the Hardware

CAUTION: Setup must begin by connecting the notebook to AC power.

To ensure that the correct drivers load and to prevent file corruption or

damage to the components during initial setup:

■ Do not set up the notebook while it is docked in an optional

Port Replicator.

■ Do not remove the battery pack until the notebook has been

connected to external AC power.

■ Do not run the notebook on battery power. Use external AC

power throughout initial setup.

Getting Started 1–1

Hardware and Software Setup

1. Place the notebook on a flat surface near an electrical outlet, then connect the notebook to external AC power.

Plug the AC adapter cable into the DC power connector 1. Plug the power cord into the AC adapter 2 and into an electrical outlet 3. (Power cords and outlets vary by country.)

Connecting the notebook to external power

2. Open the notebook by sliding the display release latch to the right 1 and raising the display 2.

Opening the notebook

1–2 Getting Started

Hardware and Software Setup

3. Turn on the notebook by sliding and releasing the power switch 1.

Turning on the notebook

When the notebook is turned on:

■ The power/standby light 2 turns on.

■ The battery pack in the battery bay begins to charge and the

battery light 3 turns on. The battery light remains on while the battery pack is charging and turns off when the battery pack is fully charged.

Getting Started 1–3

Hardware and Software Setup

Setting Up the Software

The initial setup prompt is displayed on the screen as soon as the notebook is connected to external power.

Before responding to the initial setup prompt and proceeding through the online instructions, read the following setup information.

CAUTION: To ensure that the correct drivers load and to prevent file corruption or damage to the components during initial setup:

■ Do not unplug the notebook from the electrical outlet.

■ Do not shut down the notebook.

■ Do not remove or insert a drive.

■ After you begin the initial software setup, you must complete

the entire process. Setup time varies depending on notebook configuration.

■ If you are prompted to select a language, choose carefully

and keep in mind that the languages you do not choose will be deleted from the system and cannot be restored during initial setup.

■ During the setup process, you must accept the

End User License Agreement to continue.

1–4 Getting Started

Hardware and Software Setup

Setting Up the Wireless MultiPort

If you ordered your notebook with a wireless MultiPort, your

✎

notebook was shipped with the wireless MultiPort module preinstalled.

Preinstalled wireless MultiPort Module

The wireless MultiPort is disabled by default. To set up the wireless MultiPort:

1. Press

Do not attempt to install wireless MultiPort drivers before the

✎

initial software setup is complete.

2. Install preloaded wireless MultiPort software according to the

To configure the wireless MultiPort, contact your network administrator.

Getting Started 1–5

Fn+F2 to enable the wireless MultiPort and install

preloaded wireless MultiPort drivers.

instructions in “Installing Optional Applications” later in this chapter.

Hardware and Software Setup

For instructions on using the wireless MultiPort, refer to the wireless user documentation included on the Documentation Library CD shipped with your notebook:

■ For a Bluetooth wireless device, refer to:

❏ Software Reference Guide (Bluetooth for Windows) or

❏ Software Reference Guide (Bluetooth for XP).

■ For an 802.11b wireless device, refer to User’s Guide

(Compaq Wireless LAN MultiPort W200).

Installing Optional Applications

You can install third-party applications or preloaded utilities at any time after initial setup is complete.

■ To install a third-party application, refer to the documentation

included with the application.

■ To install a preloaded application, select Start > Software

Setup. A setup wizard loads, and a list of applications is displayed. Select the application you want to install, and follow the instructions on the screen.

To view the descriptions and space requirements of preloaded

✎

Compaq utilities without installing them, select Start > Software Setup, and, after viewing the utility information, select Cancel.

■ To install preloaded wireless MultiPort software, select

Start > Software Setup. A setup wizard loads, and a list of applications is displayed. Select the application for the wireless option you ordered with your notebook:

❏ For Bluetooth wireless, select Bluetooth MultiPort

Module by Compaq.

❏ For 802.11b wireless, select Compaq Wireless LAN

W200 Client Manager.

1–6 Getting Started

Hardware and Software Setup

Do not attempt to install the preloaded wireless MultiPort

✎

software before the wireless MultiPort has been enabled and the drivers have been installed.

Notebook Support and Safety Tips

After setting up the software, locate the support and safety information included with your notebook.

■ Refer to the Worldwide Telephone Numbers booklet included

with your notebook to contact an authorized dealer, reseller, or service provider or visit

❏ Download the latest software and drivers for your

notebook.

❏ Open an online service event with a Compaq support

specialist.

❏ Get information about your notebook, including

reference guides, specifications, white papers, part numbers, and customer advisories.

www.compaq.com to:

Getting Started 1–7

Hardware and Software Setup

■ Read suggestions for creating a safe and comfortable work

environment. Ergonomic and safety information about the notebook is provided on this CD in the Safety & Comfort

Guide.

WARNING: This is a Class B digital device, pursuant to Part 15 of the FCC Rules. For more Class B information, refer on this CD to

and Safety Notices

fire, or damage to the equipment:

■ Do not disable the power cord grounding plug. It is an important

safety feature.

■ Plug the power cord into a grounded (earthed) electrical outlet

that is easily accessible at all times.

■ Do not place anything on power cords or cables. Arrange them

so that no one can accidentally step on or trip over them.

■ Disconnect power from the equipment by unplugging the power

cord from the electrical outlet.

■ Do not pull on a cord or cable. When unplugging from the

electrical outlet, grasp the cord by the plug.

. To reduce the risk of personal injury, electric shock,

Confirming Hibernation Settings

Hibernation is enabled at the factory, and Compaq recommends that you do not disable Hibernation. To verify that Hibernation is enabled:

Regulatory

■ In Windows 2000 Professional, select Start > Settings >

Control Panel > Power Options icon > Hibernate tab. Make sure that the Enable Hibernate Support check box is selected.

■ In Windows XP, select Start > Control Panel > Performance

and Maintenance icon> Power Options icon > Hibernate tab. Make sure that the Enable Hibernation check box is selected.

1–8 Getting Started

A Look at the Notebook

Display Components

Identifying display components

Display Component Descriptions

Display release latch Opens the notebook.

MultiPort Supports an optional USB-enabled

Getting Started 2–1

wireless device such as a Bluetooth or 802.11b wireless LAN.

A Look at the Notebook

Pointing Device Components

Pointing Stick Model

Identifying pointing stick components

Pointing Stick Component Descriptions

EasyPoint IV 3D Pointing

Stick

Left and right pointing stick

buttons

Scroll pointing stick button Functions like the scroll button on an

2–2 Getting Started

Moves the pointer and selects or activates items on the screen.

Function like the left and right buttons on an external mouse.

external mouse.

TouchPad Model

Identifying TouchPad components

TouchPad Component Descriptions

A Look at the Notebook

TouchPad Moves the pointer and selects or

Left and right TouchPad

buttons

Getting Started 2–3

activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.

Function like the left and right buttons on an external mouse.

A Look at the Notebook

Dual Pointing Device Model

Identifying dual pointing device components

Dual Pointing Device Component Descriptions

Pointing stick Moves the pointer and selects or

activates items on the screen.

Left and right pointing stick

buttons

TouchPad Moves the pointer and selects or

Left and right TouchPad

buttons

2–4 Getting Started

Function like the left and right mouse buttons on an external mouse.

activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.

Function like the left and right buttons on an external mouse.

A Look at the Notebook

Top Components

Speakers and Memory Compartment

Identifying the speakers and memory compartment

Speakers and Memory Compartment Descriptions

Stereo speakers (2) Produce stereo sound.

Memory expansion

compartment

Getting Started 2–5

Contains 2 memory expansion slots for optional memory expansion boards.

A Look at the Notebook

Lights

Identifying lights on the edges of the keyboard panel

2–6 Getting Started

A Look at the Notebook

Lights on the Edges of the Keyboard Panel

Caps lock light On: Caps lock is on.

Scroll lock light On: Scroll lock is on.

Num lock light On: Num lock is on or the embedded

Power/Standby light On: Power is turned on.

Battery light On: A battery pack is charging.

IDE (Integrated Drive

Electronics) drive light

Diskette drive light On: A standard diskette drive in the

numeric keypad is enabled.

Blinking: Notebook is in Standby.

The power/standby light also

✎

blinks when a battery pack that is the only available power source reaches a critical low-battery condition while Hibernation is disabled.

Blinking: A battery pack that is the only available power source has reached a low-battery condition.

On: One of the following drives is being accessed:

■ Hard drive in the hard drive bay.

■ Optional hard drive, optical drive,

Zip drive, or SuperDisk drive in the MultiBay.

MultiBay or optional external diskette drive bay is being accessed.

Getting Started 2–7

A Look at the Notebook

Buttons, Keys and Switches

Identifying buttons, keys, and switches on the keyboard panel

2–8 Getting Started

A Look at the Notebook

Buttons, Keys, and Switches Descriptions

Standby button Initiates and resumes from Standby.

Easy Access Buttons (4) Programmable buttons that provide

Power switch Turns the notebook on or off or

Applications key Displays shortcut menu for items

quick access to Internet or network destinations, or to software applications or data files in the system.

resumes from Hibernation.

beneath the pointer.

Display release latch

recesses (2)

Microsoft logo key Displays the Windows Start menu.

This table describes default settings. For information about

✎

changing power preferences, refer to the “Power” chapter in the

Software Guide

on this CD.

Secure the display when it is closed.

Getting Started 2–9

A Look at the Notebook

Left Side Components

Identifying left side components

Left Side Component Descriptions

Exhaust vent Allows airflow to cool internal components.

To prevent overheating, do not

obstruct vents. Do not allow a hard surface, such as an adjoining printer, or a soft surface, such as bedding or clothing, to block airflow.

Hard drive bay Holds the primary hard drive.

PC Card slots (2) Support optional Type I or Type II 32-bit

PC Card eject

buttons (2)

2–10 Getting Started

(CardBus) or 16-bit PC Cards.

Top button: Ejects an optional PC Card from the top PC Card slot.

Bottom button: Ejects an optional PC Card from the bottom PC Card slot.

Right Side Components

Identifying right side components

Right Side Component Descriptions

Security cable slot Attaches an optional security cable to

the notebook.

A Look at the Notebook

MultiBay Supports an optional MultiBay device,

RJ-11 jack Connects the modem cable.

Getting Started 2–11

such as a drive or battery pack.

A Look at the Notebook

Front Panel Components

Identifying front panel components

Front Panel Component Descriptions

Infrared port Links another IrDA-compliant device

Intake vent Allows airflow to cool internal

for wireless communication.

components.

To prevent overheating, do

not obstruct vents. Do not allow a hard surface, such as an adjoining printer, or a soft surface, such as bedding or clothing, to block airflow.

Volume buttons (2) Adjust system volume. To mute or

Stereo speaker/headphone

(line-out) jack

Microphone Inputs monaural sound. Can be used

Microphone jack Connects an optional single-sound

2–12 Getting Started

restore volume, press both volume buttons at the same time.

Connects optional, powered stereo speakers, headphones, headset, or television audio.

whether the notebook is open or closed.

channel microphone.

Rear Panel Components

Identifying rear panel components

Rear Panel Component Descriptions

DC power connector Connects an AC adapter or an

optional Automobile Power Adapter/Charger, Aircraft Power Adapter, or DC cable.

A Look at the Notebook

Keyboard/pointing device

(PS/2) connector

Parallel connector Connects an optional parallel device,

USB connectors (2) Connect optional USB devices.

RJ-45 jack Connects a network cable.

Getting Started 2–13

Connects an optional PS/2 device such as a keyboard or mouse.

To connect a keyboard and

✎

a mouse at the same time, use an optional Y-adapter.

such as an external diskette drive bay or a printer.

A Look at the Notebook

Rear Panel Component Descriptions

6 External monitor connector Connects an optional external

Serial connector Connects an optional serial device.

S-video-out jack Connects an optional S-video device,

(Continued)

monitor or overhead projector.

such as a television, VCR, camcorder, overhead projector, or video capture card.

2–14 Getting Started

Bottom Components

A Look at the Notebook

Identifying bottom components

The location of the Certificate of Authenticity label 9 may vary

✎

by model and configuration.

Bottom Component Descriptions

MultiBay recess Provides a grip area for removing an

MultiBay release latch Releases an optional MultiBay device

System label Provides regulatory information about

Getting Started 2–15

optional MultiBay device from the MultiBay.

from the MultiBay.

the notebook.

A Look at the Notebook

Bottom Component Descriptions

Serial number Identifies the notebook.

Docking connector Connects the notebook to an optional

Intake vents Provide airflow to cool internal

Hard drive bay Secures the primary hard drive in the

Modem agency approvals

label

(Continued)

You may need this number if

✎

you call Compaq customer support.

port replicator. The docking connector has a plastic cover that must be opened before docking.

components.

To prevent overheating, do

not obstruct vents. Do not allow a hard surface, such as an adjoining printer, or a soft surface, such as bedding or clothing, to block airflow.

hard drive bay.

Lists the countries in which the modem has been approved for use.

You will need this information

✎

to use the modem while traveling internationally.

Certificate of Authenticity

label

Mini PCI (Peripheral

Component Interconnect) compartment

Battery release latch Releases the primary battery pack

Battery bay Holds the primary battery pack.

2–16 Getting Started

Contains your Product Key number, which will be needed to update or troubleshoot your operating system.

Contains the mini PCI modem card.

from the battery bay.

A Look at the Notebook

Additional Standard Components

The components included with the notebook vary according to geographical region and to the notebook hardware configuration ordered.

The following illustration and table identify the standard external components included with most notebook models.

This illustration does not show printed documentation or

✎

components such as the hard drive and primary battery pack, which ship inside notebook bays identified in previous sections.

Identifying additional standard components

Getting Started 2–17

A Look at the Notebook

Additional Standard Component Descriptions

Power cord Connects the AC adapter to an

Modem cable Connects the modem to an RJ-11

Country-specific modem

adapter (included with internal modem models by region as required)

Network cable Connects the notebook to an

AC adapter Converts AC power to DC power.

AC electrical outlet.

telephone jack or to a country-specific modem adapter.

The modem cable has a

✎

6-pin RJ-11 connector at each end.

Adapts the modem cable to a non-RJ-11 telephone jack.

Ethernet network jack.

The network cable has an

✎

8-pin RJ-45 connector at each end.

Weight saver Protects the MultiBay and reduces

Japan-specific outlet

adapter (Japan only)

2–18 Getting Started

notebook weight when a MultiBay device is not inserted.

Connects the AC adapter to a 2-prong electrical outlet.

A Look at the Notebook

Additional Standard Component Descriptions

Documentation Library

CD Contains the following guides:

■

Hardware Guide

■

Software Guide

■

Modem and Networking

■

Modem Command Guidelines

■

Maintenance, Shipping and Tr av e l

■

Troubleshooting

■

Regulatory and Safety Notices

■

Safety and Comfort Guide

■

Cross-Platform Third-Party Agere Softmodem AT Command Set

■

Third-Party Broadcom NetXtreme Ethernet Networking User Guide

■

Software Reference Guide (Bluetooth for Windows)

■

Software Reference Guide

(

Bluetooth for Windows XP)

■

User's Guide (Compaq Wireless LAN MultiPort W200)

(Continued)

QuickRestore

Bag containing 2 spare

pointing stick caps (pointing stick and dual pointing device models only)

kit Contains the software preinstalled on

the notebook.

Replaces worn pointing stick cap.

Getting Started 2–19

How to Get Information, Help

and Updates

Using the

Included with the notebook is the Documentation Library CD, which contains detailed information and instructions for using your notebook:

■ Hardware Guide—contains information specific to your

notebook. It includes an illustrated reference to all exterior components and detailed steps for replacing battery packs, using keyboard features and drives, connecting external equipment, and upgrading the notebook.

■ Feature guides on specific topics:

❏ Software Guide—describes notebook software, including

❏ Modem and Networking guide—provides details about

❏ Modem Command Guidelines—contains modem

❏ Maintenance, Shipping and Travel guide—details steps

❏ Troubleshooting guide—includes solutions for common

Documentation Library

details about power and security features.

modem connections and equipment.

commands and programming information.

for notebook maintenance and guidelines for using the notebook internationally.

problems encountered by users.

■ Regulatory and Safety Notices—includes governmental

agency information.

Getting Started 3–1

How to Get Information, Help and Updates

■ Safety & Comfort Guide—describes the best ways to set up a

safe and comfortable work environment, including ergonomic and safety information.

■ Cross-Platform Third-Party Agere Softmodem AT Command

Set—provides manufacturer’s modem commands for advanced users only.

■ Broadcom User’s Guide—provides manufacturer’s modem

commands for advanced users only.

■ Third-Party NetXtreme Ethernet Networking User Guide for

advanced users only

■ Software Reference Guide (Bluetooth for Windows)

■ Software Reference Guide (Bluetooth for Windows XP)

■ User’s Guide (Compaq Wireless LAN MultiPort W200)

Viewing Guides on the CD

To view a guide:

1. Insert the Documentation Library CD into the CD drive.

❏ If autorun is enabled, the reference library menu will

appear on the screen (this may take a few seconds). If autorun is enabled, go to step 2.

❏ If autorun is disabled, select Start > Run. Type:

X:\CompaqPortable.exe

(where X is your CD drive designation), then select the OK button.

2. Select the guide you want to read from the reference library menu.

3. If prompted, accept the Adobe Acrobat Reader license agreement or install Acrobat Reader by following the instructions on the screen.

3–2 Getting Started

How to Get Information, Help and Updates

Contacting Technical Support

If you cannot solve a problem using the documentation provided with the notebook, you may need to call technical support. Refer to the Worldwide Telephone Numbers booklet included with the notebook, for the phone number of a Compaq office near you, or visit:

http://www.compaq.com

To receive the fastest possible solution, have the following information or items available when you call:

■ The notebook.

■ Serial number and model description on the bottom of

the notebook. (See Chapter 2, “A Look at the Notebook,” for the location of the serial number label.)

■ Purchase date on your invoice.

■ Conditions under which the problem occurred.

■ Error messages that have displayed.

■ Type of printer connected.

■ Operating system version number and registration number.

To view these numbers, access the Control Panel > System > General tab.

■ Configuration or diagnostic information. Refer on the

Documentation Library CD to the Software Guide, “Setup and Diagnostics Utilities” chapter, for details about accessing, saving, or printing this information.

■ Determine the version of the system ROM installed on the

notebook. See the section “Displaying ROM Information in Computer Setup” later in this chapter for instructions.

Getting Started 3–3

How to Get Information, Help and Updates

Updating Compaq Software

For optimal notebook performance and to make sure your notebook remains compatible with changing technologies, Compaq recommends that you install the latest versions of Compaq software as they become available.

To update Compaq software:

1. Obtain the Compaq Support Software CD.

2. Download software updates from the Compaq Web site. Prepare for any software update by identifying your notebook type, series or family, and model. Prepare for a system ROM update by identifying the ROM version currently installed on the notebook.

The notebook system ROM (read only memory) stores the BIOS

✎

(basic input output system). The BIOS determines how the notebook hardware interacts with the operating system and external devices and also supports such notebook services as time and date.

If your notebook connects to a network, Compaq recommends

✎

that you consult with your Network Administrator before installing any software updates, especially system ROM updates.

3–4 Getting Started

How to Get Information, Help and Updates

Obtaining the

The Compaq Support Software CD provides the latest Compaq software and instructions for installing and using it. The CD includes device drivers, ROM updates, and utilities.

To purchase the current Compaq Support Software CD or a subscription that provides both the current version and future versions of the CD, refer to the Worldwide Telephone Numbers booklet, included with the notebook to contact a Compaq authorized dealer, reseller, or service provider.

Compaq Support Software CD

Preparing to Update Software

To access software updates from the Compaq Web site, the following information will be needed:

■ The product category is Notebook.

■ The product family name and series number are printed in the

lower left corner of the display bezel.

■ More complete model information is provided on the serial

number label on the bottom of the notebook.

To determine whether available ROM updates contain later ROM versions than those currently installed on the notebook, you will need to know the version of the system ROM currently installed.

ROM version information can be displayed by pressing by accessing Compaq Computer Setup.

Getting Started 3–5

Fn+esc or

How to Get Information, Help and Updates

Displaying ROM Information in Computer Setup

Computer Setup is a non-Windows utility. For general information about using Computer Setup, see the “Setup and Diagnostics Utilities” chapter in the Software Guide on the Documentation Library CD.

To display ROM information in Computer Setup:

1. To open Computer Setup, turn on or restart the notebook.

F10 while the F10 = ROM Based Setup message is

Press displayed in the lower left of the screen.

❏ To change the language, press F2.

❏ For navigation instructions, press F1.

2. Select the File menu > System Information. The system ROM information is displayed.

3. To exit Computer Setup without changing any settings, use the arrow keys to select File > Ignore Changes and Exit, then follow the instructions on the screen. After Computer Setup closes, the notebook restarts in Windows.

Downloading Software from the Internet

Most software at the Compaq Web site is packaged in a compressed file called a SoftPaq. Some ROM updates may be packaged in a compressed file called a ROMPaq. Other ROM updates may be provided as a CPQFlash SoftPaq.

Most download packages contain a file named Readme.txt. A Readme.txt file contains information regarding installing and troubleshooting the file. The Readme.txt files included with ROMPaqs are in English only.

3–6 Getting Started

How to Get Information, Help and Updates

Downloading System ROM

CAUTION: To prevent an unsuccessful installation, download and install

the system ROM only while the notebook is connected to reliable

external power using the AC adapter. Do not download or install a system ROM while the notebook is running on battery power, docked in an optional Port Replicator or Mobile Expansion Unit, or connected to an optional power source. During the download and installation:

■ Do not unplug the notebook from the electrical outlet.

■ Do not shut down the notebook.

■ Do not remove or insert a drive.

To download and install a system ROM:

1. Access the page at the Compaq Web site that provides software for your notebook. For home and small office products or corporate products, visit:

http://www.compaq.com/support

2. Follow the instructions on the screen to locate the system ROM you want to download.

3. At the download area:

a. Write down the information (date and name) of any

update that is later than the system ROM currently installed on your notebook.

b. Select the software you want and follow the downloading

instructions on the Web page.

4. When the download is complete, open Windows Explorer.

5. In Windows Explorer, select My Computer > the hard drive designation (usually, drive C) > Compaq.

Getting Started 3–7

How to Get Information, Help and Updates

6. In the Compaq folder, select the name or number of the software package containing the system ROM update. The system ROM installation begins.

7. To complete the installation, follow the instructions on the screen.

After a message on the screen reports a successful installation,

✎

you can delete the download package from the Compaq folder.

Downloading Other SoftPaqs

To update other SoftPaqs:

1. Access the page at the Compaq Web site that provides software for your notebook.

http://www.compaq.com/support

2. Follow the instructions on the screen to find the software you want to update.

3. At the download area, select the software you want and follow the downloading instructions on the Web page.

4. When the download is complete, open Windows Explorer.

5. In Windows Explorer, select My Computer > the hard drive designation (usually, drive C) > Compaq.

6. In the Compaq folder, select the name or number of the software package containing the update.

7. Select the file that includes an .exe extension, for example, Filename.exe. The installation begins.

8. To complete the installation, follow the instructions on the screen.

After a message on the screen reports a successful installation,

✎

you can delete the download package from the Compaq folder.

3–8 Getting Started

Restoring Software

The notebook provides two ways to install or restore software. To restore or install individual applications provided with the notebook, select Start > Software Setup. A setup wizard loads, and a list of applications is displayed. Select the application you want to install and follow the instructions on the screen.

To restore all system software that shipped preinstalled or preloaded on your notebook, including the operating system, use the QuickRestore CD. QuickRestore is included with the notebook and can restore the software to the factory image.

The factory image is the original software on your notebook

✎

when it was shipped.

When you restore to the factory image:

■ The notebook reverts to the original factory settings.

■ Software you installed after the initial software setup,

including drivers, applications, or utilities, will be erased.

How to Get Information, Help and Updates

For information about using a QuickRestore CD to start up the notebook, refer to the documentation included with

QuickRestore.

CAUTION: To prevent an unsuccessful restoration, use only while the notebook is connected to reliable external power using the

AC adapter. Do not use battery power, docked in an optional Port Replicator or Mobile Expansion Unit, or connected to an optional power source. During a restoration or installation:

■ Do not unplug the notebook from the electrical outlet.

■ Do not shut down the notebook.

■ Do not remove or insert a drive.

Getting Started 3–9

QuickRestore

while the notebook is running on

QuickRestore

How to Get Information, Help and Updates

Installing a Retail Version of an Operating System

A Windows operating system provided on the notebook or on a QuickRestore CD is enhanced by Compaq. The Compaq enhancements add power and security features and provide supplementary support for external devices such as drives and PC Cards.

CAUTION: Replacing an operating system enhanced by Compaq

with a retail version of an operating system will result in the loss of all Compaq enhancements. In some cases, the loss of these enhancements may result in an unresponsive system. In other cases, complete USB support may become unavailable.

3–10 Getting Started

Index

AC adapter

connecting function

adapter

AC power cord. See AC adapter connecting AC adapter to

electrical outlet

connecting computer to AC

power. See AC adapter Adobe Acrobat Reader Aircraft Power Adapter (optional)

2–13 application key applications, installing AT commands Automobile Power

Adapter/Charger (optional) autorun

1–2

2–18

3–2

2–9

1–6

3–1

2–13

3–2

battery bay

device supported

release latch battery light battery packs

MultiBay (optional), replacing

with weight saver

primary battery release latch Bluetooth

1–3, 2–7

2–16

2–1

2–16

2–18

2–16

Broadcom User’s Guide

buttons

Easy Access PC Card eject pointing device

2–2

scroll standby TouchPad volume See also key; latch; switch

2–9

2–10

2–2, 2–3, 2–4

2–9

2–3

2–12

cable

AC adapter

2–13

DC modem network

See also power cord cap, replacing pointing stick caps lock light category, identifying notebook CD

Compaq Support Software CD

3–5

Documentation Library

QuickRestore kit

CD drive (optional) IDE light Certificate of Authenticity label

1–4, 2–15, 2–16

commands, modem Compaq Help and Support

1–2

2–18

2–7

3–9

3–1

3–2

2–19

3–5

3–1

2–7

1–7

Getting Started Index–1

Index

Compaq Support Software CD 3–5

Compaq telephone numbers Compaq Web site

obtaining worldwide telephone

numbers

updating software

compartment

memory expansion, location

2–5 mini PCI See also battery bay; hard drive

bay; MultiBay; MultiPort

Computer Setup, displaying ROM

information with

connectors

DC power docking external monitor keyboard/pointing device parallel serial USB See also jack

cord, power country-specific modem adapter

2–18 CPQFlash file customer support

3–3

2–16

3–6

1–2, 2–13

2–16

2–14

2–13

2–14

2–13

1–2

3–6

3–3

3–4

2–13

DC cable 2–13 DC power connector

connecting AC adapter

devices supported diskette drive light display release latch

2–7

1–2

2–13

2–9

display switch

default function identifying

display, internal

closing

opening docking base (optional) docking connector Documentation Library CD

3–2

drives

diskette drive light

IDE drive light

inserting or removing while

replacing with weight saver

Compaq evo n620c schematic

Specifications and Main Features

Frequently Asked Questions

User Manual

Hardware and Software Setup

Setting Up the Hardware

Setting Up the Software

Setting Up the Wireless MultiPort

Installing Optional Applications

Notebook Support and Safety Tips

Confirming Hibernation Settings

A Look at the Notebook

Display Components

Pointing Device Components

Pointing Stick Model

TouchPad Model

Dual Pointing Device Model

Top Components

Speakers and Memory Compartment

Lights

Buttons, Keys and Switches

Left Side Components

Right Side Components

Front Panel Components

Rear Panel Components

Bottom Components

Additional Standard Components

Viewing Guides on the CD

Contacting Technical Support

Updating Compaq Software

Preparing to Update Software

Displaying ROM Information in Computer Setup

Downloading Software from the Internet

Downloading System ROM

Downloading Other SoftPaqs

Restoring Software

Installing a Retail Version of an Operating System

Index