Comnet eConsole500, eConsole250, eConsole100 User Manual

INSTALLATION AND OPERATION MANUAL

INDUSTRIAL ETHERNET PRODUCTS MANAGEMENT UTILITY SUITE

eConsole is ComNet’s powerful software monitoring and diagnostic utility. eConsole includes three separate utilities eCommander, eVision, and eMonitor. With the eCommander application the user can set parameters for multiple switches at the same time and it provides a powerful interface for users to manage all switches in the network.

eConsole is not only a powerful utility for users to configure but also a useful suite of utilities for monitoring. Users can monitor switches’ status via eMonitor. If the monitored switches fail, the failure information will be displayed on the Host monitoring interface.

The eVision application provides a real time overview of the entire network for visual fault indication and full monitoring capabilities for SNMP based traps.

Rev. 11.5.14

INSTALLATION AND OPERATION MANUAL ECONSOLE

Contents

Introduction 4

Regulatory Compliance Statement 4

Warranty 4

Disclaimer 4

System Requirements 5

Install eConsole 6

Configuring PC Network Interface Card 9

eCommander 10

Discover y 10

Task Menu 13

Settings Menu 14

Help 15

Icons Introduction 15

Devices list 16

LED and Port Status 16

Status Monitor 17

Scan Devices Configuration 18

Syslog Events 19

Wizards 19

Group IP Setting Wizard 19

Group Firmware Update Wizard 20

Group Configuration Backup 22

Group Configuration Restore 23

Group Redundant Ring Setting 24

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eVision 25

About eVision 25

Topology Wizard 25

System Menu Bar 29

File 29

Edit 30

Device Database Management 32

Layout 33

Management 34

Help 34

Tool Bar 35

General 35

Topology Management 36

Map Management 37

Device Tree & Group Tree 38

Topology 39

Map 41

System Log Area 42

eMonitor 43

Add device 43

System Bar 44

File 44

Tool 4 4

About 45

Function Bar 45

Group Tree 46

Monitor Area 47

TroubleShooting 48

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Introduction

Regulatory Compliance Statement

Product(s) associated with this publication complies/comply with all applicable regulations. Please refer to the Technical Specifications section for more details.

Warranty

ComNet warrants that all ComNet products are free from defects in material and workmanship for a specified warranty period from the invoice date for the life of the installation. ComNet will repair or replace products found by ComNet to be defective within this warranty period, with shipment expenses apportioned by ComNet and the distributor. This warranty does not cover product modifications or repairs done by persons other than ComNet-approved personnel, and this warranty does not apply to ComNet products that are misused, abused, improperly installed, or damaged by accidents.

Please refer to the Technical Specifications section for the actual warranty period(s) of the product(s) associated with this publication.

Disclaimer

Information in this publication is intended to be accurate. ComNet shall not be responsible for its use or infringements on third-parties as a result of its use. There may occasionally be unintentional errors on this publication. ComNet reserves the right to revise the contents of this publication without notice.

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System Requirements

Minimum System Requirements

» Pentium(R) Dual-core 2.4 (or above)

» VGA Monitor with 1024 x 768 resolution (or above)

» 1 GB RAM (recommended 2GB and above)

» Java Runtime Environment 6 update 30 (or above)

» Internet Explorer 6.0 (or above)

» WinPcap 4.0 (or above)

Supported Network Protocols

» TCP / IP

» UDP

» SNMP

Operating System

» Windows 8

» Windows 7

» Windows Vista

» Windows XP/2000

» Windows Server 2008

» Windows Server 2003

Note: Please make sure your computer has Java Runtime Environment installed (if not, the

installer will ask if you would like to install it. You can also download the latest version of Java Runtime Environment (JRE) 7 from SUN at http://java.com/en/download/)

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Install eConsole

Please see the following instructions to install the eConsole software

Step 1 – Obtain the latest copy of eConsole from the product information CD that accompanied

your switch or by visiting the website at www.comnet.net

eConsole Product Page on ComNet’s Website

Step 2 – Click on the eConsole EXE file to start the installation.

Step 3 – Click Next to install eConsole in the default directory or click Change to change the path

of installation. Then click Next to continue.

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Step 4 – Accept the terms & conditions to continue with the install and click Next to continue.

Step 5 – The software will now be installed.

After the software has been installed new windows will pop up asking the user to install Java runtime environment 7 update 51 and WinPcap 4.1.3 which are requirements for eConsole to run properly. You can skip these installations if both of these programs are already installed on your machine.

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Step 6 – Once the software installations have been completed a confirmation window will be

displayed. Click Ok to complete the install procedure.

After the installation is completed, shortcuts will be placed in the Start Menu in the following location: Start › All Programs › ComNet › eConsole

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Configuring PC Network Interface Card

Please set the PC’s IP address and subnet mask to the same subnet as the switches that you wish to connect to.

If there are switches in different subnets the user will need to add in all subnets into the NIC using the Advanced menu option.

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eCommander

eCommander can be used to discover and configure all ComNet second generation switches on the network. It also includes some useful wizards for fast switch configuration.

Note: Not all switches are compatible with eCommander. For a complete list of compatible

ComNet switch models please refer to the latest eConsole data sheet at www.comnet.net.

Discovery

The user can discover all the switches within the NIC subnet by simply clicking on the Discovery button.

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Discovery Filter

In order to manage and discover switches in a different domain, the user can use the

Discovery Filter to search and add the switches.

Router

192.168.2.254 / 24192.168.10.254 / 24

192.168 .10.1 / 24

192.168.10.66 / 24

PC with

eConsole

Note: The gateway of the PC must be the Router.

Step 1 – Click the Discovery Filter button.

192.168 .2.1 / 24

192.168.2.3 / 24192.168.2.2 / 24

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Step 2 – In the Remote section, enter the first remote IP and end remote IP range you need.

Click the + button to add in the IP range. A different subnet can also be added if needed. Then click the OK button.

The switches will be found and added into the device list of eCommander.

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Task Menu

Label Description

Discovery Click Discovery to discover the switches on the same subnet as the PC. eCommander

will display all discovered switches on the management interface. eCommander discovers switches depending on the discovery filter.

Note: All switches can have the same IP address such as when they are delivered

from the factory. eCommander can discover and change the IP addresses by the Group IP Setting function.

Discovery Filter Local: eCommander will only discover all switches that are in the same specific IP

subnet of NIC that the user selects.

Remote: users are able to use specific IP address ranges to discover switches on

different subnets.

switch icon will change from to

Note: By default, eCommander will logout of all switches automatically after

being idle for 300 seconds.

Logout all eCommander can logout from multiple switches that the user has selected. After logout

success, the switch icon will change from to .

Reboot eCommander can reboot multiple switches that the user has selected. When the user

clicks reboot, a dialog window will be displayed on screen to confirm.

Open Web eCommander will open the default browser of your OS automatically and navigate to

the selected switches web GUI.

Refresh Refresh the specific switches management interface and switch configuration interface.

Refresh All Refresh all switches management interfaces and switch configuration interfaces.

Clear state User can clear the device icon status.

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Settings Menu

Label Description

Load Device Users are able to re-load the IP address list (The old list will be cleared).

Import Device Users are able to re-load the IP address list (The old list will remain and any new devices

will be added).

Save Device Users are able to save the IP address list on the Discovery Filter/Remote page.

Save Default Device

Users can save the device list as a default. On future starts eCommander will display the devices directly, without re-discovery.

Note: to use this function you must have enabled System Config menu › Load default device when start commander.

System Config Auto Logout time : Change the timer of the Auto logout.

Syslog server : Enable or disable eCommander’s built-in syslog server. Load default device when start commander : When eCommander starts it will

automatically read the last used device information

Note: to use this function you must also use the Settings menu › Save Default Device option.

Start minimize to system tray: Minimize the eCommander to the windows taskbar when

the eCommander is first started.

Run at Windows startup: Enable to run eCommander automatically at Windows startup Discover new devices without clearing device list: Enable to discover new devices

without clearing previous devices in the device list. State Banner: Enable to display the switch’s port state.

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Help

Label Description

About Display eCommander version and build information.

Icons Introduction

The most commonly used functions are provided in the main icon bar so the user can use these function directly without the need to find them in menus.

Icon Description

Please refer to Task Menu section

eCommander will logout of the device automatically

Please refer to Task Menu section

eCommander Group IP Wizard can configure the IP Address of multiple switches. The function will be introduced in more detail in the eCommader Wizards section.

eCommander Group Firmware Wizard can update the firmware of multiple switches. The function will be introduced in more detail in the eCommader Wizards section.

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eCommander Group Redundant Ring Wizard can set the C-Ring function of multiple switches. The function will be introduced in more detail in the eCommader Wizards section.

Please refer to the Help Menu section.

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Devices list

All compatible switches discovered will be added into the device list and also the total devices searched. The user can start managing the switch by clicking on the switch and logging in.

LED and Port Status

Users are able to get the switches LED and port status information by this simple interface.

Icon Description

Show the IP and MAC address of the switch.

Show the port link status of the switch.

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Show the switch LED status.

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Status Monitor

The Status Monitor provides an interface for the user to monitor the switches in the network. Any disconnected switches will be marked and also the alarm will sound.

Label Description

Query Period Timer to query for switch status.

Query Timeout

Beep Alarm Enable/disable the beep alarm after a device fails

Sound filename defined by user

Redetect the replaced error devices

Delete Selected Devices

Refresh Refresh the device status.

Device will be considered as in error after query timeout

Enables the user to customize the alarm sound.

Redetect the error device without waiting for the query period timer

Remove the selected device from the list

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Scan Devices Configuration

The Scan Devices Configuration can scan and compare the configuration on the devices compared to the backup configuration on the PC to check whether the configuration on the device is different.

Note: The naming format of the backup configuration must be (Model)_(Kernel Ver)_(Firmware Ver)_(IP).xml or .bin (depending on switch backup file type supported). For example: CWGE28FX4TX24MS_v7.12_v1.01_192.168.10.3.xml. Or the user can use the Group Configuration Backup to save the backup file with the correct default file name.

Label Description

Source Directory Select the directory of backup configuration(s)

Auto Scan Enable Auto Scan

Every hour Scan every hour

Every day Scan everyday on certain time

Scan Now Scan configuration immediately

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Syslog Events

The built in Syslog server allows the user to check and save the events of the switches automatically.

Label Description

Save Save system log info to an Excel file.

Clear

Auto Save Enable auto save of the event log when the below threshold is reached.

Threshold num Save the events when the number of messages reach this value.

Open saved file Open a saved log.

Clear existing system log.

Wizards

The wizards allow the user to do some basic settings on multiple devices at one time e.g. Set IP Addresses, C-ring setting... etc.

Group IP Setting Wizard

The Group IP Setting Wizard allows the user to set the IP address of all devices in the list in just a few steps.

STEP 1 – Select one or more devices to be configured.

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STEP 2 – Configure the IP address range or DHCP server IP address.

You can change the order of the switches to define which one is given which IP address by using the arrow buttons on the right hand side.

STEP 3 – Apply to finish the configuration.

Group Firmware Update Wizard

This Group Firmware update allow the user to update a group of switches (with the same model number only) at one time. This allows the user to save time doing the update manually one by one.

STEP 1 – Select one or more devices (must be the same model) to be configured.

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STEP 2 – Browse to select the new Firmware file to be upgraded.

STEP 3 – Click Upgrade to start the firmware upgrade process.

Warning: Please ensure that you do not remove power to the switch while the upgrade process is

in progress.

STEP: 4. After the upgrade process has completed, click Reboot to reboot all upgraded devices.

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Group Configuration Backup

This Group Configuration Backup allows the user to backup the configuration of multiple devices (with the same model number only) automatically.

STEP 1 – Select one or multiple devices to be backed up.

STEP 2 – Browse to the directory to save the backup configuration and click Backup to start the

backup.

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Group Configuration Restore

The Group Configuration Restore allows the user to restore the configuration of multiple devices (with the same model number only).

STEP 1 – Select one or multiple devices to be restored.

STEP 2 – Browse to the backup configuration file to be restored or check the Auto Filename Prefix box to let the wizard detect the configuration file in the directory if it has been saved with the default naming structure.

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Group Redundant Ring Setting

The Group Redundant Ring Setting allows user to configure ComNet C-Ring in multiple switches (with the same model number only and that are using the same port numbers as part of the ring) at one time.

Note: Different model number switches or for switches where the C-Ring port numbers are not the same must be configured in separate wizard sessions.

STEP 1 – Select one or multiple devices to be configured with C-Ring.

STEP 2 – Select the ports you are using as ring ports in the list and click on Apply.

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eVision

Important Note

eVision monitors devices that support SNMP and LLDP. Both of these functions must be enabled on each device. On some ComNet devices these features may not be enabled by default. If the device you are looking for is not displayed or does not show any port links please check that the above features are enabled on the device.

The SNMP Read Community setting must be the same on all devices and must match the eVision SNMP Read setting in the System Config menu.

About eVision

eVision is a useful and powerful network topology utility. It is able to display the network topology automatically. The network administrators are able to monitor the network devices and links status via eVision immediately.

Topology Wizard

By default, the Topology wizard will pop up when eVision is started. Using the wizard the user can discover devices and group settings etc. The wizard startup can also be enable/disabld by selecting Edit › System Config › Initial Conf › Launch Wizard when system start from the Edit menu.

There are two options in the wizard, which are:

Label Description

Detect Device Start the steps to discover devices and group settings

Load an Existing Topology File Load a backup Topology configuration file.

Please see the following steps for the Topology Wizard – Detect Device option.

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Step 1 – User can enter an IP range which allow it to scan for devices automatically, or user can

also add a device manually by using its known IP address by clicking Add.

Step 2 – Select Manage Group of Device for the Group setting or skip by selecting Set it up later

(if you select Set it up later, please go to Step 4).

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Step 3 – In the group management, user can add a new group and move devices into the different

groups required.

Step 4 – User can setup the GPS position of the devices by simply entering an address (internet

connection required). Double click on the Address field to enter the address. Once the address has been entered click the Location button and the system will search online for the Latitude and Longitude co-ordinates of that location and fill these in the table as shown. If the address cannot be found you can also enter the co-ordinates manually by double clicking on the relevant field. Click Finish to close the wizard.

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Device Discovery

User can add devices by using the built-in Discovery function.

Click the Discovery button located on the General tab in the main eVision interface. Enter the start and end of the IP range you wish to discover and click Start to discover all devices in the selected range.

Label Description

Clear list Clear previous discovery device list

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System Menu Bar

File

Label Hotkey Description

Ctrl + N Open a new topology graph

Ctrl + O Load a saved topology graph

Ctrl + I Import a saved topology into the current topology graph

Ctrl + C Close current topology graph

Ctrl + S Save current topology graph

Ctrl + L Save all open topology graphs

N/A Save current topology as default graph.

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Ctrl + P Print current Topology graph

Ctrl + E Quit eVision

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Edit

Label Hotkey Description

Ctrl + D Open the device Discovery tool

N/A Auto Polling: Enable or disable Auto Polling function of devices.

Polling Time(s): Polling interval timer. Device(s) / Interval: How many devices to poll at one time. Set to

zero for all devices. Trap Agent Alive: Enable trap agent so eVision can receive SNMP

traps. Trap Port: Specifies the port used by the Trap Agent Topology agent: Enable / Disable topology agent function SNMP Community: SNMP community read and write settings. Version: SNMP version V1 or V2 Time out: SNMP timeout interval. Explorer Path: Specify the Internet browser path. Entry: Auto save the log file when it reaches this number of

entries. Daily: Auto save the log file at a certain time each day Load Topology: Load the default topology when eVision is

opened Startup: Launch eVision on Windows startup. Minimize: Minimize eVision after startup Discovery new device without cleaning: Discover new devices

without clearing any current discovered devices. Launch wizard when system starts: Launch the Topology wizard

every time eVision starts.

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N/A Path Size: Set the width of the path lines drawn between devices.

Font Size: Set the size of the font used to display the device name/label.

Show Icon: Enable / Disable the device icon from being displayed.

Background: Set the topology graph background color. Font Color: Set the font color used for the device name/label. Show Port Number on Link: Enable / Disable the port number

being shown for each device link. Link Option: Set the link colors for the 4 different link states. Background Option: User can load any picture as the topology

view background. An example is shown below.

In the Device database management the user can modify or

N/A

add a new device OID, link up, link down, trap and locate icons. Please refer to the next section.

N/A Edit current topology graph name.

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Device Database Management

User can add devices to the database using this screen. Icons and OID data can also be updated for existing devices in the database.

To add a new device to the database enter the OID (obtained from the device manufacturer) and icon names for each of the 4 available icons and then click Add.

To modify an existing entry in the database select the entry and then update the details followed by clicking Modify.

To delete an entry from the database select the entry and then click the Delete button.

Once all the required changes have been made click Save to save the new database.

Note: Icons will need to be saved in the icon folder located at …\ComNet\eConsole\rec\device

Note: User can add non-ComNet devices into the database provided the device supports SNMP

and LLDP protocols. These protocols must be enabled on the target devices in order for eVision to recognize them. The SNMP Read Community setting must be the same on all devices and must match the eVision SNMP Read setting in the System Config menu. ComNet cannot provide any support for 3rd party devices.

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View

Icon Hotkey Description

Ctrl + Up Zoom in on the topology.

Ctrl + Down Zoom out of the topology.

N/A Clear topology state of the current graph

N/A Recheck Device: Checks if the devices still exist or not. Devices will

be removed if they no longer exist. Recheck link: Check the links between devices, the links will be removed if the connection has broken. Recheck state: Check current state of devices, any devices where the status has altered will be updated. Recheck type: Check device model, will update the icon when replacing a device with the same IP but a different model.

N/A Transform: Click to move the entire topology around.

Pick: Click to be able to select and drag a particular device to a new location. Line: Click to edit a line manually.

Layout

In the eVision Topology View, there are 3 types of layout which can arrange the device topology in different automatic ways, this allows the user to save time to drag every device manually.

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Management

Select Management to show the Management menu.

Label Hotkey Description

Group N/A New: Add a new group.

Delete: Delete selected group Rename: Rename selected group Move to Group: Move the selected device to a new group

Help

Map Management

About N/A Show the version information of eVision

N/A Edit the device’s map related information, e.g. Latitude and

Longitude. User can also enable or disable devices to be displayed on the map.

Label

Hotkey Description

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Tool Bar

General

Icon Description

Please refer to the eVision Edit Menu section

Please refer to the eVision View Menu section

Please refer to the eVision Management Menu section

Open the Topology wizard

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Topology Management

Icon Description

Please refer to the eVision View Menu section

Layout devices automatically (KK Layout)

Centralize the screen on the devices

Locate a specific device by its IP address

Display device label information as IP address, System Name, Annotation, disable the label information.

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Map Management

Task Description

Refresh the map display

Back to Global Group

Go to upper level group

Map zoom in

Map zoom out

Print map display

Save map

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Device Tree & Group Tree

Detected devices will be displayed in the Device Tree and Group Tree.

In the Device Tree the user can double click on a device to search and navigate to that device in the topology graph, the user can also right click on a device for the device setting options.

In Group Tree, by default all devices will be placed under the Global Group. A Device that is enabled on the Map display will have a tick on it.

The user can also right click on the group for the group management options or right click on a device for device setting options.

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Topology

The discovered device’s network topology will be shown in the Topology Graph area automatically.

Important Note

The SNMP Read Community setting must be the same on all devices and must match the eVision SNMP Read setting in the System Config menu.

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In the topology graph, the user can right click on a device for the device settings options or right click on a line for the Link Status or Link Annotation.

Icon Description

Device normal

Device link down or no longer detected

›

Device back online after failure or link down

Locating device (flashing).

Note: Supported devices only.

Link selected

Link down/failure

Backup link

Link back online after previous failure

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Map

The devices with Map Active enabled will be shown on the map. With the help of this map the user can see where the devices are installed.

Two types of map display are possible roadmap or satellite.

The user can also display a label for each device by enabling the Label option.

Note: Retrieving the Map display requires an Internet connection.

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System Log Area

eVision also has a built-in SNMP trap manager system log that can record all SNMP trap events such as link down event etc.

To enable this feature each device must be enabled with SNMP and have the eVision PC set as a trap station in the devices SNMP configuration.

Task Description

Clear log

Save log to file.

Refresh log.

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eMonitor

By using the eMonitor application the user can monitor the alive status of all IP devices. The application supports any IP addressable device on the network.

Add device

When eMonitor is launched the Add device screen will be presented where the user can search for and add in devices by entering the IP address search range and then clicking the checkmark button followed by Apply.

Label Description

Group Add a new Group

Host Enter the IP address prefix and a range to be added.

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System Bar

File

Label Hotkey Description

Ctrl + N Stat new eMonitor session.

Ctrl + O Open previous saved eMonitor session

Ctrl + S Save current eMonitor session.

Ctrl + E Quit eMonitor

Tool

Label Description

System Config Report: Enable / Disable the report.

Agent: Enable / Disable the checking agent and set the value of the time interval and

timeout.

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INSTALLATION AND OPERATION MANUAL ECONSOLE

About

eMonitor version

Function Bar

Label Description

Start a new monitor session

Open a saved file

Save the current file

Add a device or range of devices

Remove the selected device / group

Start or Stop the monitor

Interval Checking interval timer

TECH SUPPORT: 1.888.678.9427

Timeout Time out timer

Find Find specific device by using IP address

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INSTALLATION AND OPERATION MANUAL ECONSOLE

Group Tree

Devices will be show in the Group Tree.

Label Description

Add Add a device or group of devices.

Delete Remove selected device / group.

Edit Edit selected device / group and description.

TECH SUPPORT: 1.888.678.9427

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INSTALLATION AND OPERATION MANUAL ECONSOLE

Monitor Area

Current status of each device is shown in the Monitor table. The status for active devices will be show with a green icon and timeout devices will be shown with a red icon.

TECH SUPPORT: 1.888.678.9427

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INSTALLATION AND OPERATION MANUAL ECONSOLE

TroubleShooting

eConsole will not run on your computer?

Please make sure your computer has installed Java Runtime Environment (JRE).

If not, please install Java Runtime Environment (JRE) 6 Update 3 (as minimum version) from the Java website, at http://java.com/download

License key warning message

Symptom: When user launches eConsole, the computer displays a warning message as below.

Situation: You have installed a licensed version of eConsole and the computer cannot detect the

USB license key. Please insert the USB license key to enter licensed mode and then press OK or press Cancel to limit the operation to 10 devices.

SYSLOG warning message

Symptom: When user launches eConsole, the computer displays a warning message as below.

Situation: Another software application is currently in operation as the Syslog Server. Check if

there are any third party System Log Servers (e.g., tftpd) running on the computer. If you do not care about the system log function, press Ignore to continue.

TECH SUPPORT: 1.888.678.9427

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INSTALLATION AND OPERATION MANUAL ECONSOLE

Why can’t eVision receive SNMP traps?

Symptom: When user launches eVision, the computer displays a warning message as below.

Situation: Another software application is currently in operation as the SNMP Trap manager. Check

if there are any third party SNMP Software (e.g., MG-Soft or SNMPc) applications running on the computer. Please stop these applications, because they occupy the SNMP port required by eVision.

TECH SUPPORT: 1.888.678.9427

INS_eConsole_REV– 12/20/12 PAGE 49

MECHANICAL INSTALLATION INSTRUCTIONS

ComNet Customer Service

Customer Care is ComNet Technology’s global service center, where our professional staff is ready to answer your questions at any time. Email ComNet Global Service Center: customercare@comnet.net

Comnet eConsole500, eConsole250, eConsole100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual