ClearOne RAV 900 User Manual

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RAV 600/900 User Manual

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RAV — Table of Contents

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Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

The RAV 600/900 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Basic Room Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Connecting the RAV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Basic Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

RAV-Ware Software Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Customizing RAV Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Line Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Record and Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Camera Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Dialer and Phonebook Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Using the RAV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Using the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Programming Phone Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

© 2004 ClearOne Communications,Inc. All rights reserved. No part of this document may be reproduced in any
form or by any means without written permission from ClearOne Communications. Printed in the United States
of America. ClearOne Communications reserves specific privileges. Information in this document is subject to
change without notice.

RAV 600/900 Installation and Operation Manual
ClearOne Part No. 800-153-001 Rev. 1.1 March 2005

Table of Contents

Warranty information can be found on the ClearOne website.

www.clearone.com

Introduction

1

Introduction— The RAV 600/900

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Unpacking

Carefully remove all components of the RAV system from the packaging. Ensure that you
received the following items:

RAV 600/900

Note: Rack mount ears are attached to the Mixer box. Refer to the Quick Start Guide or
Chapter 2 of this manual for installation instructions.

If any parts are missing, please call the Technical Support Group at
1-800-283-5936 (USA) or 1-801-974-3760.

Note

: ClearOne is not responsible for product damage incurred during shipment. You must
make claims directly with the carrier. Inspect your shipment carefully for obvious signs of
damage. If the shipment appears damaged,retain the original boxes and packing material for
inspection by the carrier. Contact your carrier immediately.

Introduction — The RAV 600/900

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The RAV product line is the first out-of-the-box room audio conferencing solution with the
sound quality and flexibility of a professionally installed system.The RAV includes an audio
conferencing mixer that uses distributed acoustical echo-cancelling technology to provide the
most intelligible full-duplex audio conference experience possible.Features include:

• Audio mixer for high-quality audio performance in all acoustical environments.

• RF (radio frequency) controller with call controls including auto-answer,flash duration
adjustment, ringer adjustment and phonebook with speed dial capabilities.

• Internal telephone hybrid with touch-tone dialing capability.

• Microphone pods provide 360º audio pickup so every participant within the microphone
pick-up range can be heard.

• Ceiling- or wall-mount Bose

®

loudspeakers allow everyone in the room to experience rich,

natural sounding audio.

Services and support

If you need additional information on how to install, set up or operate your RAV 600/900,
please contact us. We welcome and encourage your comments so we can continue to improve
our products and serve your needs.

Product returns

All product returns require a return materials authorization (RMA) number. Please contact
ClearOne Technical Support before attempting to return your product. Make sure you return
all the items that shipped with your product and include a brief description of how the
product was being used when the problem occurred.

Technical support Sales and customer service

Tel: [phone] (USA) or

1-801-974-3760

Tel: [phone] (USA) or

1-801-975-7200

Fax: [phone] Fax: [phone] (USA) or

1-801-977-0087
E-mail: [e-mail]
Web: www.clearone.com

E-mail: [e-mail]

The RAV 600/900

RF Controller Audio Mixer

Ceiling-Mount Speakers

or

Wall-Mount Speakers

Mic Pods
Qty: 2 with RAV 600
Qty: 3 with RAV 900

123456789

POWER

-30-10-4 0+4+8+12

600

R A V

MUTE

CONFERENCE

ON/OFF

FLASH REDIAL

123

45

6

7

89

0

#

*

ABC DEF

GHI JKL MNO

PQRS TUV WXYZ

HELP
LINE

PAUSE

MENU
ENTER

DOWN

UP

PHONEBOOK
CLEAR

DOWN UP

VOLUME

RAV Quick Start Guide

AAA Batteries

Qty: 4

Power Supply 12' Telephone Cable 7 ' RJ-45 Cable

Screw/Washer Rack Kit

Qty: 4

6' USB Cable 12' RJ-45 Cable

Qty: 1 for RAV 600
Qty: 2 for RAV 900

25' RJ-45 Cable 50' Speaker Wire

Qty: 2

6' Power Cord

6' RCA Cable

Qty: 2

RAV-Ware Software

and Documentation CD

Figure 1.1 RAV unpacking

RF (Radio Frequency) Controller

The RF controller allows you to manage all calls, program user preferences and adjust
settings for your RAV.

Key Functions

Introduction— Product Overview

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Mixer

Front

A.

Telephone LED

.This indicator lights red when the RAV is powered, but the telco is on hook
(not in use).The indicator lights green when the telco is off hook (in use) and flashes green
during an incoming call.

B.

Microphone status LEDs

. Nine indicators (RAV 900) or six indicators (RAV 600) indicate
the activation status of the microphone elements.When a microphone element is activated,
the corresponding LED lights green. When microphones are muted, all LEDs turn red.

C.

Meter LEDs.

These LEDs represents audio from all inputs.

D.

USB port

.This port enables USB connection to a PC.

Back

A.

Telephone Set, Line

. RJ-11 connection to an analog telephone jack and an analog

telephone set.

B.

RF antenna connector

. Connect the external RF antenna to this port.

C. RS-232

. RS-232 control port for connection to a control system such as AMX or Crestron

or to a computer.

D.

Camera Control

. VISCA camera control port.This connection enables microphone activa-

tion to trigger camera presets (voice tracking).

E.

LAN

.This is a 10/100 BaseT auto-detecting Ethernet port for system control through a

data network.

F.

Mic Pod In

. Use a Cat. 5 cable with RJ-45 connectors to connect the microphone pods.

G.

Playback In/Record Out

. RCA connection to record/playback devices such as a VCR.

H.

Line In/Out

. RCA connection to a codec,amplifier or sound card.

I.

Speaker Output

. Use speaker wire to connect these push terminals to the Bose

loudspeakers.

J.

Power 12 VDC.

Power supply.

ANTENNA

CDA

B

Figure 1.2. Mixer front

Figure 1.3. Mixer back

Introduction — Product Overview

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Product Overview

FLASH

REDIAL

Function

Press once to dial the last number called.

Key

Press once to mute microphones during a call.
Press again to unmute.

Press to activate the phone and access the dial tone. Press
again to hang up the phone.

Press once to dial stored numbers.
When you are in the Phonebook, use this key to delete characters or to
go back to the previous screen.

Press and hold for two seconds to display the status of the RAV.

Press to use call forwarding, access call waiting, or make a three-way
conference call (if supported by your telephone service).

Press down or up to navigate through the menu and phonebook.

Press while on a call to adjust call volume and ringer.

DOWN UP

STATUS

Press once to access the controller programming menu.
Once you are in the Menu, this key serves as the Enter key.

MENU
ENTER

PHONEBOOK

CLEAR

ON/OFF

VOLUME

MUTE

Indicates battery level

LCD Icon

ANTENNA

SIGNAL

BATTERY

Function

Indicates commands are received and acknowledged by base unit
and represents the signal strength from the base unit to the controller.

MUTE

CONFERENCE

FLASH REDIAL

ON/OFF

123

ABC DEF

45

GHI JKL MNO

89

7

PQRS TUV WXYZ

0

*

HELP
LINE

DOWN

UP
MENU
ENTER

PHONEBOOK

CLEAR

6

DOWN UP

VOLUME

#

PAUSE

Introduction— Basic Room Design

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Basic Room Design for RAV

To ensure best microphone and loudspeaker placement (ceiling- or wall-mount),please use
the following guidelines. For more information on Room Design, or to view the RAV online
training course,visit www.clearone.com.

Microphones

Center mic pods on the table at an equal distance apart. Place the controller on the same
table as the mics. In typical conferencing environments,participants should be seated 4–8'
from a mic pod.

Mic pick-up range is dependent on room conditions. Background noise, reflective hard
surfaces and the number of participants may affect the pick-up range. Use the following
guidelines for best placement of your RAV mic pods and then adjust for your specific room
conditions.

Figure 1.6. Recommended microphone placement

Introduction — Product Overview

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Microphone Pods

A.

Mute Button.

Press to mute or unmute all microphones in the RAV system.

B.

LEDs

.These two LEDs illuminate green when the microphones are not muted and
illuminate red when the microphone is muted.The LEDs flash red if the microphones are
not connected properly.

Speakers (ceiling- or wall-mount)

A.

Push Terminal connectors

. Connect to the RAV mixer using speaker wire (wall-mount

speakers are pictured).

A

B

A

Figure 1.4. Microphone pods

Figure 1.5. Speakers

Basic Room Design

RAV 900

4'

4'

Introduction— Installation Overview

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Introduction — Basic Room Design

8

Loudspeakers

Ceiling-mount loudspeakers

For best performance,ceiling
loudspeakers should be installed
directly above the microphone
pods. If you have a RAV 900 with
three mic pods, install the ceiling
loudspeakers above the first and
third mic pods.The ceiling speakers
must be set to 8 Ohms. Please
refer to the Bose user manual for
instructions.

Wall-mount loudspeakers

Place the left channel loudspeaker
on the left side of the room and the
right channel loudspeaker on the
right. (Refer to the label on the
back of each loudspeaker.) Make
sure the back of each loudspeaker
is parallel to the front wall.

For best controller performance

• Do not install the RAV mixer in a metal cabinet unless you are using the remote antenna
accessory. Part number 910-153-050.

• Keep the mixer within line of sight of the controller, such as on the top of a credenza.

• Ensure antenna is connected to the back of the mixer and is pointed up.

• If installing the mixer in an equipment rack, make sure it is placed at or near the top of the
rack.

For best audio performance

• Use the provided cables.

• Do not move microphones while on a call.

• Speak at a normal conversation level and direct your voice toward the microphones.

• Do not place microphones next to fans,projectors or computers.

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Read the user manual

Please read through the RAV Quick Start Guide and print user manual to familiarize
yourself with the RAV system.Refer to the Help file in RAV-Ware for information on the
software. Read through all requirements and safety information to be sure you set up and
configure your RAV correctly.

Make sure your network is ready

Review all system requirements.Then check with your network administrator to be sure your
network meets all the RAV requirements.

Connect cables

Connect cables. If you are planning on using the RAV for web or videoconferencing, you’ll
need to connect peripheral equipment. See pages 14–22.

Install software

Install RAV-Ware and then use to adjust sound levels and to configure settings for
additional equipment such as a video codec or a recording device. See pages 26–49.

Begin using

Use the controller to answer and make calls. See pages 52–61.

Installation Overview

Figure 1.8 Recommended wall-mount speaker placement

Ceiling Speakers

Ceiling Speakers

Figure 1.7 Recommended ceiling-mount speaker placement

RAV 600

Loudspeaker

6'

6'

Loudspeaker

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Introduction — Installation Overview

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System Requirements for RAV-Ware

Note

: Using a USB to serial adapter is not recommended.

Network Information

To use RAV over a local area network (LAN),you need to know if the LAN uses Dynamic
Host Configuration Protocol (DHCP) or if you need a static IP address.

If the LAN uses DHCP, there is no need to make any network adjustments unless you want
to assign a static IP address.

If the LAN does not use DHCP, gather the following information prior to LAN setup:

• The IP address to be assigned to the RAV

• The subnet mask

• The IP address of the default gateway

Operating System and RAM

Windows 98 SE 64 MB RAM
Windows 2000 256 MB RAM
Windows XP 256 MB RAM

Processor 300 MHz Pentium III or better

Monitor 1024 x 768 SVGA (16 bit) high color

Video Card SVGA 1024 x 768 minimum

Free Hard Disk Space 20 MB minimum

RS-232 COM port Up to 115,200 baud rate

USB port USB 1.1–2.0

Flash Support Macromedia Flash Player 6.0

Component

Requirement

Connecting the RAV

2

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Connecting the RAV — Basic Connections

14

Connecting the RAV — Basic Connections

3. Connect the second and third microphone pod using the 12' Cat. 5 cables.(Third
microphone on the RAV 900 only).

4. Connect the speakers to the mixer.

Note

: For best performance, speakers must be installed properly. If you are using the ceiling­mount loudspeakers, you must change the setting to 8 Ohms. Refer to the instructions includ­ed in the Bose loudspeaker box.

5. Using the RJ-11 cable, connect an analog telephone jack to the

Line

jack on the mixer.

Note

: For instructions on connecting to a digital telephone line, refer to page 22.

L +

L -

R +

R -

SPEAKER

Figure 2.4. Connect speakers

OUT

IN

IN

OUT

Figure 2.3. Connect additional microphones

CAMERA

CONTROL

LAN

RS-232

TELEPHONE

SET

LINE

Figure 2.5. Connect telephone cable

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Connecting the RAV should take less than one hour. Once basic connections for audio
conferencing are made,the system is ready to use.

Audio conferencing

To set up audio conferencing

1. If you are installing the mixer into a rack,remove the side panels, rotate them and then
reattach.

2. Connect first microphone pod to the mixer with the 25' Cat. 5 cable.

MIC POD IN

RECORD / PLAYBACK

LRIN

L +

L -

R +

R -

SPEAKER

IN

OUT

LINE

25'/7.6m

OUT

IN

Basic Connections

Figure 2.2. Connect to first microphone pod

Figure 2.1. Attach rack ears

Connecting the RAV— Basic Connections

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9. Attach the external antenna and turn it it is upright.

10. Insert four AAA batteries into the RF controller.

Figure 2.9. Attach external antenna

TELEPHONE

LINE

RS-232

SET

16

Connecting the RAV — Basic Connections

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6. Using an RJ-11 cable (not supplied), connect an analog telephone set to the

Set

jack on

the mixer (optional).

7. Using the 7' Cat. 5 cable,connect the mixer to the network.(Network settings can be
changed in RAV-Ware.)

8. Using the power supply cords, connect the mixer to an electrical outlet.

MIC POD IN

RECORD / PLAYBACK

L

R

L

R

IN

OUT

IN

OUT

LAN

Figure 2.7. Connection to network

12VDC 2.5A

+

-

!

Figure 2.8. Connection to electrical outlet

CAMERA

CONTROL

LAN

RS-232

TELEPHONE

SET

Figure 2.6. Connection to network

Batteries

Back of Controller

Figure 2.10. Insert batteries

Connecting the RAV— Auxiliary Devices

19

To connect to a sound card

1. Using an RCA cable, connect the

Line In

on the RAV mixer to the line out on a sound card.

2. Using an RCA cable, connect the Line Out on the RAV mixer to the line in on a sound card.

To connect to amplifier

• Using an RCA cable,connect the

Line Out

on the RAV mixer to the line in on an amplifier.

Note: Use RAV-Ware to adjust the equalization and volume of these devices. Refer to pages
38–42 for more information.When using RAV-Ware,be sure to drag the amplifier to the cor­rect device (either line out or record).This will properly assign the reference and change the
volume command on the controller to control the external amplifier volume.

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Connecting the RAV— Auxiliary Devices

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The mixer allows connection to a number of different audio and video peripherals,such as
video codecs, VCRs, cameras and computers.

Connecting video codecs, amplifiers and sound cards

Line input/output devices such as video codecs, amplifiers and sound cards can be connected
to the Line In or Line Out connectors on the RAV mixer.These connectors provide
mono-audio.

To connect to a video codec

1. Using an RCA cable, connect the

Line In

on the RAV mixer to the line out on a video

codec.

2. Using an RCA cable, connect the

Line Out

on the RAV mixer to the line in on a video

codec.

Figure 2.11. Connecting a Line In/Out device

Auxiliary Devices

IN

OUT

LINE

IN

OUT

LINE

R

Figure 2.12. Connecting a sound card

Figure 2.13. Connecting an amplifier

LINE

IN

OUT

21

20

Connecting the RAV— Auxiliary Devices

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Connecting for serial control

You can connect a computer or a control device, such as an AMX or Crestron,to the RAV
mixer through the serial control port. See the page 78 for a list of the serial commands.

To connect a computer serial port

• Connect computer to

Control

port on the back of the mixer using a 9-pin serial cable.

Connecting for USB control

You can also connect a computer to the RAV through the USB port.

To connect a computer through the USB port

• Connect computer to the

USB

port on the front of the mixer using a USB cable.

Note

:The USB drivers are installed when you install RAV-Ware.

MIC POD IN

CAMERA

CONTROL

LAN

RS-232

Figure 2.16. Connecting a computer serially

Figure 2.17. Connecting a computer through the USB

Connecting the RAV — Auxiliary Devices

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Connecting VCRs and DVD players

You can record your audio/video conference or play audio using a playback device such as a
VCR or DVD player.

Note

: You can also connect a mono-signal device or a non-record/playback device to these

line in/out connectors.

To connect to record/playback

• For recording,connec t the

Left

and

Right Audio Out

on the RAV to the left and right audio

in on the VCR or DVD player.

• For playback, connect the

Left

and

Right Audio In

on the RAV to the left and right out on

the VCR or DVD player.

Connecting PTZ cameras

The RAV system provides voice-tracking capabilities through VISCA control port connection
to a Pan,Tilt, Zoom camera. Voice Tracking allows the camera to move to preset positions
based on microphone activation.For instructions on programming the presets, see page 42.

To add a camera

• Connect the camera to the

Camera Control

port on the mixer.

Note

:The camera video out signal connects to a video codec.

CAMERA
CONTROL

Figure 2.15. Connecting a camera

PLAYBACK / RECORD

L

R

L

R

IN

OUT

Figure 2.14. Connecting a Record/Playback device

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Digital phones

If you have a digital (PBX) telephone service, you need to run an analog extension from the
PBX (recommended for best performance) or use a digital-to-analog telephone line
converter. For more information, contact ClearOne Technical Support.

Note: If you connect the RAV through a digital-to-analog line converter, you will not be able
to use the tabletop controller or the RAV-Ware dialing interface to make calls.You will instead
need to dial from the digital phone. The phone handset must be kept off hook for the
duration of the call.

To connect to a digital phone

1. Connect one end of the telephone cable into the telephone line on the back of the mixer and
the other end into the digital-to-analog converter.

2. Connect the converter's power adapter into an electrical outlet.

3. Connect a second telephone cable from the converter to a PBX phone. Consult the
converter user manual for more information.

Figure 2.18. Connecting the RAV mixer to digital-to-analog converter

Connecting the RAV — Auxiliary Devices

Electrical
Outlet

AC Adapter

Record/Aux

Left +

Right +

Left In

Telco Line

Left Out

Lan

Mic Pod

Camera

Control

RAV mixer

Power
12V DC 1A

Left -

Right -

Right In

Right Out

Digital-to-Analog
Converter

Phone Jack

Digital, PBX,
or Multi-line phone

Handset

RAV-Ware
Software Configuration

3

RAV-Ware — Introduction

RAV-Ware — Introduction

27

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RAV-Ware overview

ClearOne’s RAV-Ware software provides an easy interface for configuring system settings
and customizing the audio in your RAV 600/900 conferencing system. While the RAV system
is designed to work out of the box for audio conferencing, RAV-Ware is required to adjust
audio levels and equalizer settings for the RAV components as well as the auxiliary audio
devices. Once installed,RAV-Ware allows configuration locally through USB or RS-232 con­nection, or remotely through the Ethernet connection.

Menus and Toolbar: Easily create,open or save files, find RAV systems on the network, add
phonebook entries, configure regional settings and view the event log.

Connections: Lists available units connected through serial or USB ports, or on the network.

Device Toolbox: Lists common brands of auxiliary audio produc ts (video codecs, sound

cards, VCRs and amplifiers).The audio settings for these devices have been optimized for use
with the RAV system.

Configuration Screen: Quickly access the configuration windows for the RAV system by
clicking the icons.

Online/Offline Indicator: Shows connection status of RAV-Ware (online/offline) and the
name of the connected unit.

Status Indicators: Status for Communications (green = online, red = offline),Telephone In
Use (red = not in use, green = in use) and Mic Mute (red = mute).

Getting started with RAV-Ware

™

Please ensure that you have administrative privileges before attempting to install
RAV-Ware

™

on computers running Windows 2000 or later.You should also review the
System Requirements on page 10 to ensure software will run correctly and that you have all
the necessary network information.

Install RAV-Ware

1. Close all programs or applications running on your PC or laptop and insert the RAV-Ware

CD into the CD-ROM drive.

• If the Autorun feature is enabled on the PC, the CD will open automatically.

• If the Autorun window does not open, select Run from the Start menu.Type
<drive>:\\rav.exe where <drive> is the letter of the CD-ROM drive (e.g.,
D:\\rav.exe).

2. Follow the on-screen instructions.

Note:The Disk Cost button allows you to view
all available disk space.

Introduction

Figure 3.1. Installing RAV-Ware

Connections

Device Toolbox

Menus and Toolbar

Status Indicators

Configuration
Screen

Online/Offline

Figure 3.3. Installing RAV-Ware

Figure 3.2. Disk Cost

RAV-Ware — Introduction

29

RAV-Ware files

You can save current RAV-Ware files, create new files, edit existing files and import files
using the menus and toolbar icons.When connected to a RAV unit,any changes made to a
RAV-Ware file are updated immediately within the RAV unit.The file must be saved to
remain permanent within the RAV-Ware file.

To save a file

1. From the File menu, select

Save File

.

2. Browse to the desired location and enter the name of the file.

3. Click

Save

.

Tip

:You can right-click on the configuration window and select

Save

File

to save your file.You can also select

Save As

to rename and

save the file you are working on.

To create a new file

1. Click the

New File

toolbar icon.

2. Select either the RAV 600 or RAV 900 depending on your
system.This will open the Configuration Screen where you can set
user preferences for your RAV system.

3. Save the file.

To edit an existing file

1. Click the

Edit File

toolbar button.

2. Locate and select the file you want to edit.

3. Click Open.

4. Make desired changes to the file.

5. Save the file.

Note: The changes will only take effect after they have been
imported to a connected RAV system.

To import a file

1. Connect to a RAV unit.

2. From the File menu, select

Import

.

3. Choose your RAV file.

4. Click

Open

.The RAV unit will reboot and then update with all the

file changes.

Tip

:You can also right-click on the configuration window and select

Import

to import a saved RAV file.

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RAV-Ware — Introduction

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RAV-Ware connections

When you connect to the RAV unit,RAV-Ware automatically finds all RAV units connected
serially or on the same subnetwork and lists them in the Connections pane.

To connect to the RAV

1. Double-click the RAV-Ware desktop icon or select RAV-Ware from the Star t
menu (Start/Programs/RAV-Ware/RAV-Ware.exe).

2 Click the RAV icon you want to configure in the Connections pane.

• If you are connec ted serially or USB,the RAV configuration window appears.

• If you are connec ted through the network, you will be prompted to enter a user name

and password.The default user name is

ClearOne

and the default password is

RAV

.

(User name and password are not case sensitive)

Note:To connect to a RAV unit on a different subnetwork,use Network Find. See page 30.

Connected RAV unit

Online indicator with
RAV unit name

Configuration Screen

Figure 3.4. RAV-Ware units

Figure 3.5. Configuration window

/

/

RAV-Ware — Configuring System Settings

31

RAV-Ware — Introduction

30

Network Find

Network Find allows you to connect to any RAV system on your network using its IP
address or a unique network name. Use Network Find to access RAV units not listed in the
Connections pane, but which reside on the same network.

To open the Network Find

• Click the

Network Find

icon on the toolbar.

To connect to a system on the network

1. Enter the

IP address

or

name

of the RAV system to

which you want to connect.

2. Click

OK

.

3. You will see a password prompt window. Enter the

User name

and

Password

of the networked system.

The default user name is

ClearOne

and the default

password is

RAV.

4. Click OK.The system icon will appear in the
Connection list and the Configuration screen will
open.

Note

: Once you have connected to a RAV unit using
Network Find, a shortcut connection icon for that unit
will display as long as RAV can find the unit on the
network. If RAV cannot find the unit, the shortcut icon
will be removed.

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System settings include Communication, Regional and Telephone settings.

Communication Settings

The Communication Settings window allows you to adjust the connectivity settings of
external devices that communicate with the RAV, including the network,serial or USB
connections.You can connect a PTZ camera to the Camera port and use the Voice Tracking
feature. You can also change the RF frequency to match the frequency of your controller or
if you are experiencing interference on the current channel.

To open Communication Settings

• Click the

Communications

icon in the Configuration screen.

Note

: When RAV is connected to a DHCP network, the network, IP,
gateway and subnetwork addresses are automatically assigned. Unless you
want to specify a static IP address, there is no need to configure network
settings.

To create a static IP address

Note: Contact the network adminis trator for
network settings.

1. In the Networking tab, create a unique network
name and enter it in the

Device Name

field .
(Default is ClearOne-XX where XX is the last two
digits of the MAC address.)

2. C

lear the Use DHCP option and enter the IP,

Subnet and Gateway addresses.

3. Select

Use DNS

if you have a Domain Name
Server and want name resolution (to use a net­work name) for your static IP address.

4. In the IP Filters section, enter specific IP
addresses that will be allowed to access the RAV
system.

You can specify a range of IP addresses by using
zeros. For example,entering 192.168.105.0 will
allow any IP addresses in the 192.168.105.1 to

192.168.105.254 range to access the RAV sys­tem.

5. Click

OK

.

6. Click

Yes

to save your settings.

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Figure 3.8. Network settings

Configuring System Settings

Figure 3.6. Network Find

Figure 3.7. User name/Password

Figure 3.9. Confirm changes

RAV-Ware — Configuring System Settings

RAV-Ware — Configuring System Settings

Regional Settings

In the Regional Settings window, you can configure the date and time to ensure an accurate
time stamp on log files.

To open Regional Settings

• Click the

Regional Settings

icon in the Configuration screen.

To set date and time

1. Select

Use Local Time

if you want to use

the time on your local computer.

– Or –

Clear the

Use Local Time

checkbox and

enter the

IP address

for the time server.

2. Select

Use Daylight Savings

if your region

observes daylight savings time.

3. Select your

Time Zone

and click

OK.

4. Click Ye s to confirm changes.

Telephone Settings

In the Telephone Settings window you can set telephone preferences such as auto-answer,
auto-disconnect, ringer melody and program the local number. You can also adjust the telco
level control, country setting and the flash settings.

To open Telephone Settings

• Click the

Telephone Settings

icon in the Configuration screen.

Figure 3.13. Date/Time settings

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To change the User Name and Password

1. In the Networking tab, click

User/Password

.

2. Specify the

User name

.

3. Type the

Password

.

4. Retype the password to confirm.

5. Click

OK

to save changes and close the window.

Note

: This option is only available when you are

connected to a RAV unit.

To configure the Camera port

1. In the Serial tab, set the

Baud Rate

to match the

baud rate indicated in the camera specifications.

2. Select

Flow Control

to enable hardware flow

control.

3. Click

OK

to save settings and close the window.

To configure the Control port

1. Set the Control Port

Baud Rate

to match the baud

rate of the PC COM port or the control device.

2. Select

Flow Control

to enable hardware flow

control. (Flow Control is selected as default.)

3. Click

OK

to save settings and close the window.

Note: Flow Control is the regulation of information between two devices that are connected to
one another. ClearOne recommends enabling Flow Control on the RAV sys tem.

Attention

: If you are connected to the RAV unit through the serial port, you will need to reboot
the unit before the baud rate and flow control changes take place. If you are connected to the
RAV unit through the USB port, changes are made instantly.

To change RF frequency channel

1. In the Frequency tab, select a frequency.

2. Click

OK

to save settings and close the window

Note

: The channel frequency allows the mixer to
communicate with the controller. The frequency used
by RAV-Ware must match the frequency used by the
controller. See page 58 to set the controller
frequency.

Attention

: If you are using the European or South
African version of RAV Frequency 1 and Frequency
8 are the same frequency.

Figure 3.11. Serial settings

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Figure 3.10. User name/Password

Figure 3.12. Frequency settings

!

!

RAV-Ware — Configuring System Settings

RAV-Ware — Customizing RAV Components

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Your RAV system is pre-configured for optimal audio quality right out of the box. However,
you can customize the audio and adjust the volume to match user preferences. You can also
change the mix of audio being sent to the far-end conference site and recording devices.

Microphones

You can adjust microphone volume and enable or disable ALC (automatic level control) in
the Microphone Settings window. Automatic Level Control automatically adjusts microphone
levels to ensure participants’ voices are transmitted at consistent levels regardless of whether
people are speaking loudly or softly.

To access Microphone Settings

• Click the Mic Pod icon on the Configuration screen.

To enable ALC

• Click the ALC button. The indicator will turn green when

ALC is enabled and the audio level sliders will be
disabled.

To adjust audio level (volume)

• Using the slider, adjust the volume.The meter will display
output levels.

To disable Acoustic Echo Cancellation
(AEC)

1. Click the

Advanced

button.

2. Click

AEC

to disable Acoustic Echo Cancellation.

Note: AEC prevents echo from reaching the far-end site.

AEC should be kept enabled for normal operation.

To disable Noise Cancellation (NC)

1. Click

Advanced

.

2. Click

NC

to disable noise cancellation.

Note: Noise Cancellation prevents ambient or background
noise from being sent to the far-end. ClearOne
recommends keeping NC enabled.

Customizing RAV Components

Figure 3.17. Microphone settings

To change telephone preferences

1. In the Preferences tab, set the system to

Auto-Answer

after

2 Rings

or

4 Rings

or

select

Disabled

if you want to manually

answer calls.

2. Select

Auto-Disconnect

if you would like
RAV to disconnect when it detects loop­drop or call progress tones.

3. Select from three available ringer melodies.
Click

Ringer Test

to hear selected melody.

Note

:This option is only available when you are connected to a RAV unit.

4. Select

Audible Connect

if you would like one tone to sound when the RAV is taken off hook

and two tones to sound when the RAV is on hook.

5. Adjust ringer volume using the

Ringer

Level slider.

6. Enter the

Local Number

for the RAV

system.The local number displays on the third line of the RF Controller LCD.

To select telephone configuration

1. In the Configuration tab,select the

Country

where the phone is being used.

2. Select the flash duration from the Flash
Setting list.This setting is dependent on
the requirements of your PBX or
telephone provider.

Warning

: The country code must be set
correctly in RAV-Ware and the RF
Controller to ensure that the unit operates
properly and that it complies with the
country’s telco requirements. Changing this
code to a country other than the intended
country of operation might cause the RAV
to be non-compliant.

To adjust telephone level

1. Select

Receive ALC

. Clearone recommends
keeping Receive ALC (automatic level
control) selected.This feature adjusts the
far-end audio to keep it at a constant level.

2. Use the sliders to adjust the level of the
telco transmit and telco receive.

Note

: If you select ALC, the Telco Receive

slider is disabled.

Figure 3.14.Telephone preferences

Figure 3.15.Telephone configuration

Figure 3.16.Telephone level

Figure 3.18. Advanced settings

!

RAV-Ware — Customizing RAV Components

RAV-Ware — Customizing RAV Components

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Mixer Console

The Mixer Console allows you to create audio mixes for the different outputs, adjust volume
levels and view the output meters.The audio inputs are shown along the left side of the
window and the audio outputs are along the top.

To open the Mixer Console

• Click the

Mixer Console

icon in the Configuration screen.

To create a mix of audio

• Select which audio is to be included in
each output mix. A check mark indi­cates the audio will be included in the
output mix.

Note

: RAV-Ware does not give options
to route microphone audio to the
loudspeakers, the line input to the line
output or the telephone receive to the
telephone transmit.This prevents audio
looping.

To adjust audio levels

• Use the sliders to adjust the audio
levels for Playback,Telephone,Line In
and the microphone pods.

Note: You can also adjust levels by opening the configuration windows for each component.
Changes made to the levels on the Mixer Console window will be reflected in the configuration
windows.

Effects of using an external amplifier

If you connect an external amplifier to the RAV unit on either the Line Out jack or the
Record Out jack, the mixer console options change.

• If you place an external amplifier on the Line
Output, the options to route any audio to the
loudspeakers and to route the microphones to
the Line Output are no longer available.

• If you place an external amplifier on Record,
the options to route any audio to the loud­speakers and to route the microphones to the
Record output are no longer available.

See page 19 for information on
connecting an amplifier.

Figure 3.20. Mixer Console

Loudspeakers

You can adjust your Bose loudspeaker equalization, change volume levels and enable
ClearEffect in the Loudspeaker window. Equalization in RAV-Ware is similar to the bass and
treble adjustments on a stereo. Increasing or decreasing the low, mid and high
frequencies and levels allows you to customize loudspeaker audio and provide the optimal
listening experience for your users.

To access Loudspeaker settings

• Click the

Loudspeaker

icon in the configuration screen.

To enable ClearEffect

• Click the

ClearEffect Off/On

button.The
indicator will turn green when ClearEffect is
enabled.

When ClearEffect is enabled, it causes the
audio coming from the telephone line to emu­late wideband audio. It does this by adding high
and low frequencies to the audio signal,creat­ing a fuller sound.

To adjust equalization

• Adjust the the Low, Mid and High frequency
tones using the Equalization sliders.

To adjust audio level (volume)

• Using the slider, adjust the volume.
The meter will display output levels.

• Click

Close

to save the settings.

Figure 3.19. Loudspeaker settings

Figure 3.21. Mixer Console with external amplifier

RAV-Ware — Configuring Auxiliary Devices

RAV-Ware — Configuring Auxiliary Devices

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Adjusting Line Input/Output settings

If your device is not listed in the Device Toolbox you can manually customize and configure
the audio of your auxiliary devices in the Line Input and Line Output windows. Line input
and output devices include video codecs, CD players,amplifiers and sound cards.

To access line input settings

• Open the Line Input window by clicking on
the

Line Input

device icon.

To adjust equalization

• Adjust the Low, Mid and High frequency
tones using the Equalization sliders.

To adjust audio level (volume)

• Using the slider, adjust the volume.The meter
will display input levels.

Note:To save the name and setting of your line
input device, refer to the Device Toolbox Editor
on page 49.

To access line output settings

• Open the Line Output window by clicking
on the

Line Output

device icon.

To adjust equalization

• Adjust the Low, Mid and High frequency
tones using the Equalization sliders.

To adjust audio level (volume)

• Using the slider, adjust the volume.The meter
will display input levels.

Note:To save the name and setting of your line
output device, refer to the Device Toolbox
Editor on page 49.

Figure 3.23. Line Input

Figure 3.24. Line Output

The RAV mixer has jacks for Line Input and Line Output that allow you to connect different
auxiliary devices.You can configure audio levels for these devices through RAV-Ware. You
can use devices that have preconfigured audio settings from the Device Toolbox or you can
manually set the audio settings for your line in and line out devices.

Preconfigured video codecs, amplifiers and sound cards

The audio settings for many common auxiliary devices such as video codecs, VCRs, amplifiers
and sound cards, have been pre-configured for optimal performance with the RAV system.
Preconfigured devices are listed in the Device Toolbox and can be placed on the Line In and
Line Out icons.

Note: If you would like to add a device to the Device Toolbox,please refer to the Device Toolbox
Editor on page 49.

To select a pre-configured line-level device

1. Click the

Device Toolbox

button to display preconfigured devices.

2. Click the plus sign (+) to expand the category that matches your device type.

3. Click the device name and drag it to the Configuration screen.Drop over the Line Input or
Output. The label and icon will change based on the selected device.

Note

: Video codecs will cover both Line Input and Output. A sound card should be placed on

Line Input or on both Input and Output for web conferencing. An amplifier is Output only.

Line Input and Output

Figure 3.22. Line input device list

RAV-Ware — Configuring Auxiliary Devices

RAV-Ware — Configuring Auxiliary Devices

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Adjusting Record/Playback settings

If your device is not listed in the Device Toolbox you can manually customize and configure
the audio of your auxiliary devices.The Record settings window is used to customize and
configure audio being sent to recording devices that are connected to the record jack on the
RAV mixer.The Playback settings window is used to customize and configure the audio from
the playback device that is connected to the Playback jack on the RAV mixer.

To open Playback settings

• Open the Playback configuration window by clicking
on the

Playback

device icon.

To adjust equalization

• Adjust the Low, Mid and High frequency tones using
the Equalization sliders.

To enable Stereo Mix

• Select

Stereo Mix

if your playback device uses stereo

inputs.

Note

: While the RAV provides mono-only audio, it will
accept left and right audio from a stereo device.
However, you must select Stereo Mix to ensure proper
level adjustments are made.

To adjust audio level (volume)

• Using the slider, adjust the volume.The meter will
display input levels.

Note

: To save the name and setting of your playback

device, refer to the Device Toolbox Editor on page 49.

To open Record settings

• Open the Record configuration window by clicking on
the Record device icon.

To adjust equalization

• Adjust the Low, Mid and High frequency tones using
the Equalization sliders.

To adjust audio level (volume)

• Using the slider, adjust the volume.The meter will
display input levels.

Note: To save the name and setting of your recording
device, refer to the Device Toolbox Editor on page 49.

Figure 3.26. Playback

Figure 3.27. Record

Record and Playback devices include VCRs, DVD players and sound cards. However, the
Playback/Record jacks are line level inputs and outputs and are not restricted to these
devices.You can use devices that have preconfigured audio settings from the Device Toolbox
or you can manually set the audio settings for your VCRs or DVD players.

Preconfigured record/playback devices

The audio settings for many common record/playback devices have been preconfigured for
optimal performance with the RAV system. Preconfigured devices are listed in the Device
Toolbox and can be placed on the Record and Playback icons.

To select a preconfigured record/playback device

1. Click the

Device Toolbox

button to display preconfigured devices.

2. Expand the category that matches the device you added.

3. Click the device and drag it to the configuration screen.Drop
over the Record or Playback icon.

The label and icon will

change based on the selected device.

Note

: You are not limited to record and playback devices

with these connectors. The Record and Playback jacks are
line input and line output jacks and can be connected to
video codecs, CD players and amplifiers.

To remove a device

1. Right-click on the device you want to remove.

2. Select

Clear Device

.

Figure 3.25. Record/Playback device list

Record and Playback

RAV-Ware — Configuring Auxiliary Devices

RAV-Ware — Dialer and Phonebook Usage

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To test camera presets

1. Select the camera you are testing.

2. Click

Run Preset

for each mic pod to test the programming.

The camera should move to the preset position for each microphone.

The RAV system includes a Phonebook that stores up to 20 names and phone numbers.
Phonebook entries may be entered through RAV-Ware or using the RF Controller.The Dialer in
RAV-Ware mimics the RF Controller and may be used to make calls,mute microphones and
adjust the loudspeaker volume. See pages 52–59 for information on using the RF Controller.

Phonebook

RAV-Ware features a Phonebook utility which stores up to 20 phone numbers. These
numbers are also assigned a speed dial number for dialing convenience through the RF
Controller. Phonebook entries are listed in alphabetical order. You can add, edit or delete
entries from the Phonebook window.

To open the Phonebook

• Click the

Phonebook

button on the toolbar.

To add a Phonebook entry

1. Click

New Entry

.

2. Enter the

Name and Number

.

3. Enter a

Speed Dial Number

.

4. Click

Add Entry

.

To delete a Phonebook entry

1. Select the entry you want to delete.

2. Click

Remove

.

To edit a Phonebook entry

1. Select the entry you want to edit.

2. Make desired changes to the entry.

3. Click

Change

.

Dialer and Phonebook Usage

Figure 3.29. Phonebook Edit

The RAV system provides voice tracking capabilities through a VISCA control port
connection to a PTZ camera.

Setting camera presets

The camera presets are programmed in RAV-Ware and assigned to each microphone pod.
When a specific microphone is activated, the PTZ camera will move to the associated preset
camera position.The RAV 900 supports three camera positions and a home position. The
RAV 600 supports two camera positions and a home position.

Note

: The PTZ camera can still be controlled manually from the camera

or video codec remote control.

To open Camera Controls

• Click the

Camera Controls

icon in the Configuration screen.

Note

: This option is only available when you are connected to a RAV unit and have a camera

connected to the VISCA port.

To set camera presets

1. Select the

Camera Control Mode

, either Sony

or Canon.

2. Select which camera you are programming
from the

Camera

list.

3. Select the

Camera Delay

.
Camera delay is the amount of time the
microphone must be activated before the
camera moves to the preset position and
amount of time the microphone must be
inactive before returning to the home position.
ClearOne recommends setting the camera delay
to at least two seconds to prevent the camera
from changing positions at every sound.

4. Using the directional arrow buttons and the Zoom In and Out buttons, position the camera

for the first microphone pod.

5. Click

Save Preset

under the microphone pod to assign the camera position to the mic pod.

6. Repeat steps for the second and third mic pod (RAV 900 only) and home position.

7. Select the

Voice Tracking System Enabled

.

Note

: Once you set the presets,do not switch Camera Control Mode (the camera type).This will

delete all presets.

Figure 3.28. Camera Controls

Camera Controls

RAV-Ware — Phonebook and Dialer Usage

RAV-Ware— Phonebook and Dialer Usage

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To make a call from the phonebook

1. Using the mouse, select the number in the phonebook.The name and number appear in the
display window.

2. Click the

ON/OFF

button to dial the call.

Tip

:You can also double-click the name in the phonebook.The phone will be taken off hook and

the number dialed.

To end a call

• Click the

ON/OFF

button.

To redial

• Click the

REDIAL

button.The phone will automatically be taken off hook and the last

dialed number will be called.

To send a Flash signal

• The Flash key can be used for call transfer, call waiting or conference calling if your
telephone service includes these features. Refer to your local telephone service provider for
details.

To mute/unmute

1. Click the

MUTE

button to mute all microphones.The LED on the microphones will

illuminate red.

2. Click the

MUTE

button again to unmute all the microphones.The LED on the microphones

will illuminate green.

To adjust call volume

• Use the UPand

DOWN

buttons to adjust the call volume to the desired level.

To return to the Configuration screen

• Click the

Switch to Flow Window

icon to return to the Configuration screen.

Dialer

While most calls will be made using the RF controller, you can also manage all your calls
from the Dialer in RAV-Ware.You can dial a number, redial the last dialed call and
disconnect calls. You can also use flash settings, mute the microphones and adjust
loudspeaker volume.

To open the Dialer

• Click the

Dialer

icon on the configuration window.

Note

: This option is only available when you are
connected to a RAV unit and have a telephone line
connected to the LINE jack on the mixer.

To make a call

1. Click the

ON/OFF

button.

2. Dial the number as you would on a standard phone. The number appears in the display
window at the top.

Note: You can also pre-dial the number and press the

ON/OFF

button to connect the call.

Tip

:You can also dial using the 0-9,s tar (*) and number (#) on your keyboard.Us e the comma
(,) key to enter a two second pause.The Enter key connects to and disconnects from the tele­phone line.

Figure 3.30. Dialer window

/

RAV-Ware — Advanced Features

RAV-Ware — Advanced Features

47

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Event Log

The Event Log keeps record of a user-selectable events.You select which events you want
recorded and RAV-Ware keeps a log,allowing you to periodically review events and make
sure the system is running smoothly. You can also save the Event Log as a .txt file. Check the
Event Log when there are communication errors or for other troubleshooting.

To open the Event Log

• Click the

Event Log

toolbar button.

To track events

• Select the events you would
like to log.

To save an Event Log

1. Click the

Save

button.

2. Name the file.

3. Click

Save

.

The log is saved as a .txt file.

To print an Event Log

1. Click the

Print

button.

2. Select the printer.

3. Click

Print

.

Figure 3.32. Event Log

RAV-Ware has several advanced features which allow you to perform sys tem checks and
administrative functions.

System Checks

The System Diagnostics window allows you to check your RAV system to be sure all
components of your system are connected and working properly.

To open System Checks

• Click the

System Checks

toolbar button.

Note

:This option is only available when you are connected to a RAV unit.

To run System Checks

• Click the

Start

button.
If you are local (in the same room as the
loudspeakers), you will hear a tone as the
RAV checks all components.When the
check is complete, lights will indicate the
status of each component. Green indicates
the component is connected and
functioning. Red indicates a problem with
the component.

Advanced Features

Figure 3.31. System Checks

Function

Logs when telco was enabled and disabled.

Selection

Logs internal errors. The same errors are displayed in the Error Log.

Logs how long each call lasts.

Logs every time the RAV system reboots.

Logs when system checks are performed and the results of the checks.

Logs battery level as reported by the RF Controller.

Logs dialed numbers.

Default

Reboot

Errors

Password

Tel c o

Dialing

Call Duration

System Check

Battery Life

Logs when the mixer settings are defaulted.

Logs failed and successful access through TCP/IP or web interface.

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49

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Device Toolbox Editor

The Device Toolbox Editor allows you to add your auxiliary devices to RAV-Ware. You can
add video codecs, sound cards,record/playback devices and amplifiers to customize your sys­tem and easily access these devices for future RAV installations.

To open the Device Toolbox Editor

• From the Tools menu, select

Edit Device List

-Or­Right-click on the Device Toolbox pane and click

Device Toolbox

Editor

.

To add a device

1. Click

Add

.

2. Select the

Device Type

from the Device Type

list.

3. Enter the

Name

of the Manufacturer.

4. Enter the

Model Number

of the device.

5. Enter the

Equalization

levels and the

Gain

settings.

6. Click

OK.

The new device will appear in the
Device Toolbox Editor window and in the
Device Toolbox.

To edit a device

1. In the Device Toolbox Editor,select the device
you want to modify.

2. Click

Edit

.

3. Change any information.

4. Click

OK

.

Tip: You can also double-click the device in the
Device Toolbox pane to edit.

To delete a device

1. In the device list, click the device you want to delete.

2. Click

Delete

.

3. Confirm that you want to delete the device.

Figure 3.35.Toolbox Editor

Figure 3.36. Edit Device

Error Messages

When the RAV system encounters an error, an error icon will appear in the lower
left-corner of the screen. Review this log to troubleshoot problems.

To view error messages

• Double-click the

Error

icon in the
lower-left corner of the RAV
window.

To clear error messages

• Click

Clear

.

Note: Errors can be tracked using
the Event Log.

Firmware upgrades

Firmware upgrades are included with any updated RAV-Ware release. Once the RAV-Ware
update has been installed, you should upgrade the firmware.Firmware can be upgraded
through the network, serial or USB connection.

To open the RAV Firmware Loader

• Click the

Firmware Loader

toolbar button.

Note

: This option is only available
when you are connected to a RAV
unit.

To upgrade RAV firmware

1. Click

File.

2. Browse RAV-Ware firmware folder
and select

rav9os

or

rav6os

depending on your RAV unit.

3. Click

Open

.

4. Click the

Update

button.
The File Transfer Progress bar will
indicate when the firmware has
been uploaded.

Figure 3.34. Firmware upgrades

Figure 3.33. Error log

/

Using the RAV

4

Using the RAV — Using the Controller

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Managing Calls

Most phone specific functions, such as dialing a call or adding a phonebook entry, will be
managed from the RF controller. Phonebook and dialer actions can be done through Rav­Ware as well.See page 43 for more information.

Using the Controller

To answer a call

• Press on the RF controller to answer
the call. When there is an incoming call,
the phone rings and the LEDs on the
microphones flash.

Note: RAV can also be set to
automatically answer calls. See page 56 to
enable Auto-Answer.

To make a call

1. Press .You will hear a dial tone.

2. Dial the number as you would on a
standard phone.The number appears on
the LCD screen.

Note

: The controller accepts a maximum
of 44 characters. No more than 44
characters can be entered.

18005781234

Figure 4.1. LCD screen

To pre-dial a call

1. Dial a phone number.

You can press to delete the last digit
entered in the pre-dialing string.

2. Press to send the call.

Note

: The phonebook key will delete the
entire dial string if you press it for two
seconds. Pressing and holding the pound
(#) key for two seconds will insert a pause
into the dialing string.The duration of the
pause is two seconds.

To use speed dial

• Press and hold the assigned speed dial
number on the dial pad.

Note

: You can dial numbers 1-9 by
pressing and holding the assigned number.
To dial speed dial 10, press and hold 0.

To redial a phone number

• Press .

Note

: REDIAL saves the last number that

was dialed from the controller. Once

REDIAL is pressed, the phone will be taken

off-hook and the number will be dialed.

To dial a call from the Phonebook

1. Press on the RF Controller.

2. Scroll to the entry and press .

Conference

Sales T eam

Product Management

*

Figure 4.2. Dialing from the phonebook

To use the status key

• Press and hold for two seconds to
display the status of the RAV.

If the phone is not in use (on-hook) the
LCD will display the device name,the date
and time and the local number.

If the phone is in use (off-hook), the LCD
will display the call duration,the date and
time and the dialed number.

To send a flash signal

• Press to use call transfer, call waiting
or conference calling.

Note

: This feature is dependent on your
PBX service or local phone service. Refer
to your PBX vendor or local telephone
service for details.

To adjust the speaker volume

• Press to increase the volume.
– Or –
Press to decrease the volume.

Note

: If an external amplifier is dragged
to the line output or record devices in
RAV-Ware, the volume buttons will be
programmed to adjust the external
amplifier. See page 37 for more
information.

To end a call

• Press to disconnect the call.

Note

: RAV can also be set to
automatically disconnect calls. See page
57 to enable Auto-Disconnect.

To mute/unmute microphones

1. Press to mute the microphones.The
microphone LEDS will illuminate red.

2. Press again to unmute microphones.
The microphone LEDS will illuminate
green.

Note:This function mutes all microphones
in the room.The microphone LEDs and the
mixer front panel LEDs light red when the
microphones are muted.

ClearOne 55
10/13/04 14:33 PM
8013568518

11:14
10/13/04 14:33 PM
9795311468

Figure 4.3. On-hook status

Figure 4.4. Off-hook status

Using the RAV — Programming Phone Preferences

55

Using the Phonebook from the RF Controller

The Phonebook stores up to 20 names and numbers.You can add, edit and delete any of the
contacts.

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Using the RAV — Programming Phone Preferences

54

You can manage the Phonebook,adjus t phone settings, such as ring melody and tone, and set
preferences, such as country codes and language, through the menu options outlined below.
You can also program these preferences in the RAV-Ware software. Refer to Chapter 3 for
more information on RAV-Ware.

Accessing the menu

The main menu gives you three options: Phonebook, Settings and Configuration.An asterisk

indicates your position in the menus and a down arrow indicates that the menu

continues. Once in menu mode, use the arrow keys to navigate. moves the cursor to the

right. is a backspace key. is a delete key or a back key that moves you to the

previous screen. saves entries and moves the cursor to the next line.

To access the menu

• Press on the RF Controller to
access the RAV program menu.

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Menu

Phonebook Settings Configuration

Delete

Edit

Add

Auto Disconnect

Auto Answer

Ringer Volume

Ring Melody

Select Language

Select Frequency

Flash Duration

Select Country

RF Radio Test

LCD Contrast

IP Address

Version

Programming Phone Preferences

Figure 4.5. Menu tree

To add a Phonebook entry

1. Press to access the menu options.

2. Press to select Phonebook.

3. Press again to select Add.

4. Type the Name using the keypad.

Note

: Press a keypad key repeatedly to

cycle through its characters.

5. Press to advance to the Number
field .

6. Type the number using the keypad.

7. Press to advance to the Save option.

8. Press again to save the entry and
return to the Phonebook menu.

Note

: Entries added to the phonebook
through the controller are assigned speed
dial number 0. This means there is no
speed dial associated with this number. You
must use RAV-Ware to edit the speed dial.
See page 43 for instructions.

Name
Number

Save

Figure 4.7 Adding a contact

To edit a Phonebook entry

1. Press to access the menu options.

2. Press to select Phonebook.

3. Scroll to Edit and press .

4. Scroll to a desired name and press .

5. Make changes to the name and number
using the keypad.

6. Press to advance to the Save option.

7. Press again to save the changes and
return to the Phonebook menu.

Sales Team
8886451234

Save

Figure 4.8. Editing a contact

To delete a Phonebook entry

1. Press to access the menu options.

2. Scroll down to Delete and press .

3. Choose the entry you want to delete.

4. Press to delete the entry and return
to the Phonebook menu.

Add

Edit
Delete

*

Figure 4.9. Deleting a contact

Phonebook
Settings
Configuration

*

Figure 4.6. Main Menu

Configuration

The configuration menu provides options for selecting countries,languages and RF as well as
configuring the Flash setting.

To select a Country

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Press again to select Country.

4. Select the country where the RAV is

being used from the list of available
countries.

5. Press to save the country selection

and return to the Configuration menu.

Note: This is assigned to the telco for the
specific country settings.

Warning

: The countr y code must be set
correctly in RAV-Ware and the RF
Controller to ensure that the unit operates
properly when connected to the telco
network and that it complies with the
country’s telco requirements. Changing
this code to a country other than the
intended country of operation might cause
the RAV to be non-compliant.

Using the RAV — Programming Phone Preferences

57

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56

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Adjusting the Settings

You can activate the auto-answer setting, activate auto-disconnect, select ringer melodies
and adjust your ringer in the Settings menu.

To select a Ring Melody

1. Press to access the menu options.

2. Scroll to Settings and press .

3. Press again to select Ringer Melody.

4. Select one of the three ringer melodies.

5. Press to save the selection and return
to the Settings menu.

Note

: Once you select a melody, you will

hear it played through the speakers.

To adjust the Ringer Level

1. Press to access the menu options.

2. Scroll to Settings and press .

3. Scroll to Ringer Level and press .

4. Use or to adjust the volume.

5. Press to save and return to the
Settings menu.

Note

: Ringer volume is indicated by a

horizontal bar on the LCD screen.

Ringer Melody
Ringer Level
Auto Answer

*

Figure 4.10. Ringer melody

Ringer Level

Figure 4.11. Ringer level

To activate Auto Answer

1. Press to access the menu options.

2. Scroll to Settings and press .

3. Scroll to Auto Answer and press .

4. Select After 2 Rings or After 4 Rings.

-Or­Select Disable to deactivate the Auto
Answer function.

5. Press to save selection and return to
the Settings menu.

After 2 Rings
After 4 Rings
Disable

*

Figure 4.12. Auto answer

To activate Auto Disconnect

1. Press to access the menu options.

2. Scroll to Settings and press .

3. Scroll to Auto Disconnect and press .

4. Select Enable or Disable.

5. Press to save selection and return to
the Settings menu.

Note: When enabled, Auto Disconnect will
automatically hang up the phone once the
other end is disconnected.

Enable
Disable

*

Figure 4.13. Auto disconnect

USA/Canada

Europe
Australia/New Zealand

*

Figure 4.14. Select a country

To select a Language

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Language and press .

4. Select a language from the list.

5. Press to save the language and
return to the Configuration menu.

English

Spanish
French

*

Figure 4.15. Select a language

!

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To select a frequency

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Frequency and press .

4. Choose a frequency from 1–8.

5. Press to save the frequency and
return to the Configuration menu.

Note: The channel frequency allows the
mixer to communicate with the controller.
The frequency in RAV-Ware must match
the RAV controller frequency. See page

32.

Note

: If you are using the European or
South African version of RAV frequency 1
and frequency 8 are the same frequency.

Frequency 1
Frequency 2

*

Frequency 3

Figure 4.16. Select a frequency

To enter flash duration

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Flash Duration and press .

4. Type the duration number from
50–1000 ms.

5. Press to save the duration and return
to the Configuration menu.

1000

Save

Figure 4.17. Enter flash settings

To perform RF radio test

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to RF Radio Test and press .

4. Press to exit and return to the
Configuration menu.

Note

: The RF Controller will send out a
radio signal and display the signal s trength
between the Controller and the mixer. Use
this feature to ensure the mixer and
Controller are set to the same frequency
and to verify of the signal strength. Use
the chart to determine the reliability of the
signal.

Attention

: If you are having trouble with
the communication between the Controller
and the mixer, refer to the Troubleshooting
guide for tips on improving signal strength.

RF Radio Test

Exit

-------

Figure 4.18. RF Radio test

!

Signal Level Reliability

Fair

Good

Better

Best

0–4 bars

4–8 bars

9–12 bars

13–16 bars

Figure 4.19. Signal strength reliability

To change LCD contrast

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Contract and press .

4. Choose a contrast setting (0–3).

5. Press to select the contrast and
return to the Configuration menu.

Contrast 0

Contrast 2

Contrast 1

*

Figure 4.20. Contrast

61

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60

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To check the RAV version

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Version and press . The
version of the RF Controller firmware will
display.

4. Select Exit to return to the Configuration
window.

Version

Exit

1.0.0

Figure 4.22.Version

To view the IP address

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to IP Address and press .

Note:The IP address for the RAV unit will
display on the LCD.

4. Select Exit to return to the Configuration
window.

Figure 4.21. IP Address

IP Address

Exit

191.151.147.102

Web Interface

5

Web Interface — Overview

65

Dial

You can make all your calls from the Dialer in the web interface. You can dial a number,
redial the last dialed call and disconnect calls.You can also use flash settings, mute the
microphones and adjust volume.

To open the dialer window

• Click the

Dial

button in the left channel navigation.

To make a call

1. Click the

ON/OFF

button to take the phone off-hook.

2. Using the number pad, dial a phone number just as you would on a standard phone.

Note: You can also pre-dial the number and press the

ON/OFF

button to connect the call.

Tip

: You can also dial using the 0-9,s tar (*) and number (#) on your on your keyboard. Use
the comma (,) key to enter a two second pause.The Enter key connects to and disconnects from
the telephone line.

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Web Interface — Overview

64

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Accessing the web interface

The RAV has a built-in web server that provides a remote access interface to your RAV system.
However, not all programming and metering functions are available. The web interface allows you
to connect to a RAV unit,run system checks, view the event log and manage calls.

To use the web interface from outside your network, your firewall must be properly configured to
allow access. If you are accessing RAV from within the network, you may use the network name.
The web interface uses Port 80.

To connect to RAV through the web
interface

1. Open a web browser and enter the

IP

address

or

Network Name

of the RAV in the

address bar.

2. Enter your

User Name

and

Password

.The

default user name is

ClearOne

and the

default password is

RAV

.

The RAV web interface opens. Navigation
buttons are shown in the left channel.

Overview

Figure 5.1. Network Password

Figure 5.2. RAV-Ware management system

Figure 5.3. Dialer window

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Web Interface — Overview

67

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Web Interface — Overview

66

To make a call from the Phonebook

1. Click a number in the Phonebook you want to call.

The name and number appear in the display window.

2. Click

ON/OFF

button to dial the call.

To end a call

• Click the

ON/OFF

button.

To redial

• Click the

REDIAL

button.

The phone will automatically be taken off-hook and the last dialed number will be called.

To send a Flash signal

• If your telephone service includes call transfer, call waiting or conference calling, you can
use the Flash key.Refer to your local telephone service for details.

To mute/unmute

1. Press the

MUTE

button to mute all microphones.

2. Press the

MUTE

button again to unmute all the microphones.

To adjust call volume

• Use the UPand

DOWN

volume buttons to adjust the volume to the desired level.

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Event Log

The Event Log keeps record of a user-selectable events.You select the events you want
recorded in RAV-Ware. You then can download the log for review in the web interface. Check
the Event Log when there are communication errors or for other troubleshooting.

To open event log

• Click the

Event Log

button in the menu pane.

To clear log

• Click the

Clear Log

button.

To download log

• Click the

Download Log

button.

Note

: Right-click on the event log to save a copy to your hard drive as a .txt file.

Figure 5.4. Event log

Web Interface — Overview

69

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Web Interface — Overview

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Log Out

• Click the

Log Out

button.

• Click

Yes,Log Out.

-Or-

No, Go Back

to return to the main screen.

System Check

The System Checks window allows you to check your RAV system to be sure all parts of your
system are connected and working properly.

To open the system checks

• Click the

System Checks

button.

To run system checks

• Click the

Start

button.

RAV checks all components.When the check is complete, lights will indicate the status of
each component. Green indicates the part is connected and functioning. Red indicates a
problem with the component.

Figure 5.5. System Checks

Figure 5.6. Log out

Appendix

6

Unplug all components before cleaning.Do not use liquid or aerosol cleaners.Use a soft,
damp cloth to clean the microphones and controller.

If storing for an extended period of time, remove the batteries.

Appendix — Maintenance

Appendix — Troubleshooting

73

Controller

Controller doesn't communicate with the mixer

The RF Controller performs best when the RAV mixer is positioned within line of sight and
with the antenna pointed up. Check the signal strength indicator in all areas of the room
where the controller will be used.The signal strength indicator is on the LCD screen and the
maximum number of bars is four.

For optimal RF connectivity, make sure the signal strength measures two or four bars in all
operating locations.You can also use the RF Radio Test function on the Controller for a
more detailed signal strength measurement. Refer to page 59 for more information.

To improve signal strength

• Verify that the mixer is within line of site

• Install mixer in the top space of the equipment rack

• Ensure the antenna is pointed up

• Do not install the mixer in a metal cabinet

You can also purchase a remote mount antenna to improve the signal strength when the
mixer is located in a different room or in an enclosed metal cabinet.
Part number:910-153-050

Be sure the frequency setting on the controller is the same as the frequency setting in RAV­Ware.

Cannot assign a speed dial number

Any phone numbers entered using the Controller are automatically assigned to speed dial
location 0. Access RAV-Ware to assign speed dial numbers.

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72

Troubleshooting

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Maintenance

Audio

No dial tone

Ensure that the RJ-11 cable is connected to an analog line. Make sure the phone cable is
connected to the Line jack, not the Set jack. If you are connected to a digital line through a
telephone handset, take the handset off-hook.Run a sys tem diagnostic check through RAV­Ware to be sure all RAV components are working properly.

RAV does not ring

Adjust the volume of the ringer. Check that the RJ-11 cable is connected.Verify that the
dialed phone number is correct.

Muffled reception

Do not move the microphone pods while on a call.Move any items that might be blocking the
microphones. Move closer to the microphones.

Far-end party cannot hear

Check the connections of all audio inputs. Check the Audio Mixer in RAV-Ware to make sure
the correct audio paths are selected. Adjust the volume of the audio outputs.

Short silences, echoes or clipped speech on the far end

Adjust the equalization in RAV-Ware for each component.

Adjust the volume. Watch the meters. Make sure the loudest audio causes the meters to just
enter the yellow zone.

Be sure equipment is placed correctly for the best sound performance.Refer to Chapter 1 for
basic room design guidelines.

Signal Level Reliability

0–4 bars

4–8 bars

9–12 bars

13–16 bars

Fair

Good

Better

Best

Appendix— Pinouts

75

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Appendix — Troubleshooting

74

Speakers

Neither speakers play

Check that the wires are properly connected. Check the audio mixer in RAV-Ware to ensure
the audio is routed to the loudspeakers.

Bass and treble are weak

Check the equalization for the loudspeakers in RAV-Ware.

Only one speaker plays

Check the equalization for the loudspeakers in RAV-Ware. Check the wires connected to the
speaker that does not play.Be sure the wires are in good condition and are firmly connected.

One speaker still does not play

Disconnect the wires from both the speaker and the mixer. Disconnect the other wire from its
speaker and connect that end of the wire to the speaker that doesn't play. If the speaker still
doesn't play, the problem is in the speaker. If the speaker now plays,continue checking for
the source of the problem. Disconnect the same wire from the mixer. Connect it to another
output. If the speaker plays, the problem is the original wire that was connected to that
speaker.

General

Physical damage to RAV

All repairs must be done by a ClearOne technician. Call ClearOne technical support for more
information.

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Camera pinouts

8-Pin Mini DIN connector

Pin Number Control Pin Number Control

1RTS5RXD
2CTS6TXD
3 TXD 7 not used
4 GND 8 not used

DB-9 connector

Pin Number Control Pin Number Control

1 CD 6 DSR
2 RXD 7 RTS
3 TXD 8 CTS
4 DTR 9 RI

Pinouts

Pin 1 CD

Pin 2 RXD

Pin 3 TXD

Pin 4 DTR

Pin 5 GND

Pin 6 DSR

Pin 7 RTS

Pin 8 CTS

Pin 9 RI

Pin 2 CTS

Pin 3 TXD

Pin 5 RXD

Pin 4 GND

Pin 2 CTS

Pin 1 RTS

Pin 6 GND Not used

Pin 7 Not used

Pin 8 Not used

8 Pin Mini DINDB-9

Pin 1 RTS

Pin 2 CTS

Pin 3 TXD

Pin 4 GND

Pin 5 RXD

Pin 6 TXD not used

Pin 7 Not used

Pin 8 Not used

8 Pin Mini DIN8 Pin Mini DIN

Pin 2 CTS

Pin 1 RTS

Pin 5 RXD

Pin 4 GND

Pin 3 TXD

Pin 6 GND not used

Pin 7 Not used

Pin 8 Not used

Appendix — Specifications

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Appendix — Specifications

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Dimensions

Mixer

(WxDxH)
17" x 7.5" x 2"
(43.2 cm x 19.1 cm x 5.1 cm)

RF Controller

(WxDxH)

10.5" x 4.5" x 2.75"

Microphone Pod

Diameter 7" (17.8 cm)
Height 1.5" (3.8 cm)

Weight

Mixer 4.5 lb (2.04 kg)
RF Controller 2.0 lb (.91 kg)
Microphone Pod 1.1 lb (.5 kg)

Environmental

Operating Temperature:
32º to 122º F
0º to 50º C

Power Supply

Primary Voltage: 100 to 240 VAC Auto sensing
50-60 Hz

Audio Performance

Conditions: Unless otherwise specified, all
measurements are performed with a
22 Hz to 15 kHz BW limit (no weighting)

Microphone Pod

Coverage: 360 degrees
Connection: RJ-45 with Cat.5,
Link In/Out Ports

Max Distance from Base Mixer:

50' (RAV 900),75' (RAV 600)
Frequency Response: 60 Hz - 14 kHz (+/-1dB)
THD+N: < 0.08% (-45dBu input @ 1 kHz)
Sensitivity: -45 dBu
Input Level: -6 dBu for 1 kHz 94 dBSPL
microphone input

Dynamic Range: > 65dB

Line Input

Connection: Unbalanced RCA
Gain: -10 dBu nominal, adjustable from -14 dB
to +18 dB
Nominal Level: -10 dBu
Maximum Level:+9 dBu
Impedance: > 10 kOhm

Line Output

Connection: Unbalanced RCA
Nominal Level: -10 dBu, adjustable from -14 dB
to +18 dB
Maximum Level:+9 dBu
Frequency Response: 40 Hz - 15 kHz (+/-1dB)
Dynamic Range: > 80 dB
THD+N: < 0.02% (+6 dBu input @1 kHz)

Playback/Record Input

Connection: Unbalanced RCA
Gain: -10 dBu nominal, adjustable from -14 dB
to +18 dB
Nominal Level: -10 dBu
Maximum Level:+9 dBu
Impedance: > 10 kOhm

Playback/Record Output

Connection: Unbalanced RCA
Nominal Level: -10 dBu, adjustable from -14 dB
to +18 dB
Maximum Level:+9 dBu
Frequency Response: 40 Hz - 15 kHz (+/-1dB)
Dynamic Range: > 80 dB
THD+N: < 0.02% (+6 dBu input @1 kHz)

Specifications

Loudspeaker

Connection: Push terminals with left and right
Power: 10 Watts into 8 Ohm load
Impedance: 8 Ohm
Frequency Response: 60 Hz - 15 kHz (+/-1 dB)
Dynamic Range: > 80 dB
THD+N: < 0.5% (+5 dBu line input @1 kHz)
Output Level: 90 dBSPL output @ 1 meter

Mixer

AEC tail time: 128 ms
Adaptive noise cancellation:(6 - 18 dB)
Gating: Adaptive ambient,1st mic priority, look
ahead gating, NOM attenuation

Telephone Interface

Conditions: All measurements taken with
ALC disabled
Connection: RJ-11 (Set and Line Jacks)
Tail Time: 30 ms
Frequency Response: 250 Hz to 3.3 kHz (+/-1
dB)
THD+N: < 0.2% (+7 dBu line input @1 kHz)
Dynamic Range: > 60 dB

Communication I/O

10/100 Ethernet Control Port:
RJ-45 with LED indicators for link,duplex and
activity status.

RS-232 Control Port:

DB9 female
9,600/19,200/38,400/57,600
(default)/115,200
Baud rate: 8 bits,1 stop, no parity
Hardware flow control on (default)/off

VISCA Camera Port

DIN, 9600 baud,No Flow Control

USB 1.1 Configuration Port

Slave Port

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Appendix — Serial Commands

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The RAV 600 and RAV 900 accept serial commands through the telnet, RS-232 serial port
or USB.The commands in this manual pertain only to the RAV 600 and RAV 900. RS-232
serial port protocol is 9,600, 19,200,38,400, 57,600 (default) or 115,200 baud; 8 bits, 1
stop bit, no parity.

Conventions

The following typographic conventions are used in this document to describe the different
serial commands. Use the Command structure section and the examples as a guide when
creating your serial commands.

Convention Description

<X> Parameters enclosed in < > indicate a mandator y parameter.
[X] Parameters enclosed in [ ] indicate an optional parameter.
1-8 Parameters separated by a hyphen (-) indicate a range between the

values.

4,7,9 Parameters separated by a comma (,) indicate a list of available values.
BAUD Words in uppercase bold indicate command text.

DEVICE

Indicates the device type and device ID.

Command structure

Commands can be either UPPERCASE or lowercase.Also, extra spaces or tabs between
arguments in text commands are allowed.Return values are always uppercase. In order for a
command to be recognized by the serial port, the command must be terminated by a car­riage return.

The structure of serial commands is as follows:#TYPE DEVICE COMMAND [X] [X]
# indicates the start of a command line
DEVICE represents the device type and device number
COMMAND is the command text
[X] [X] represents any additional options in the order that they appear in the

command descriptions that follow

* placed in the Type ID or Device ID fields, the command applies to all

units or all devices respectively.

Example

A command to disable automatic gain control for Mic 2 on a RAV 600 device “0” will have
the command line: #90 AGC 2 M 0.In this command line, 9=RAV 600, 0=unit 0,
AGC=command, 2=channel,M=Mic Inpu t group, 0=off state. If a command calls for a
“null” value, leave a blank in the command line. For example, “#90 AGC 2 M”will return
the current AGC state of Mic 2 on device 90.

Command responses will have a carriage return line feed.For example, #90 AGC 2 M O car­riage return line feed.

Groups and channels

The following tables define the relationship between alpha and numeric representations.Text
commands use the alpha designation, and binar y commands use the numeric. In addition, dif­ferent groups have different allowable channel ranges.

Type and device IDs

Type ID Unit type Device ID range

0x8 RAV 900 0x0
0x9 RAV 600 0x0

Serial Commands

Group Alpha Number

Unknown 0 N/A N/A

Outputs O 2 1 – 3

Microphone Pod M 3 1 – 3 1 – 3

Line Inputs L 7 1 – 2

Unit

Matrix

Transmit

Receive

Local Camera

U 9 0 for Unit Values

X11 0 0

S 13 Phonebook 0

N 15 2 for HTML skin

T16 1 1

R17 1 1

V19

RAV 900

Channel Range

1 is Record Out

2 is Line Out

3 is Speaker Out

1 is Playback In

2 is Line In

1 for Log

3 for Firmware

4 for Directory

5 for Firmware Data

Sony Mode: 1–7

Canon Mode: 1–9

RAV 600

Channel Range

1 – 3

1 is Record Out

2 is Line Out

3 is Speaker Out

1 – 2

1 is Playback In

2 is Line In

0

1

Sony Mode: 1–7

Canon Mode: 1–9

Appendix— Serial Commands

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Appendix— Serial Commands

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Meter type definitions

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Serial command error codes

Error number Text message Explanation/Solution

1 Memory error The box is out of internal memory.

Power cycle the box.

2 No command found A command was not found in the string.

3 Unknown command A command was executed on a different

device type that this box response can
not display.The command dictionary
needs to be updated.

4 Not implemented The command is not implemented.

5 Argument error The command had an argument that was

out of range.

6 Unknown command The command is unknown to this unit.

7 Bad checksum The binary command’s checksum is

wrong.

8 Camera not responding A preset or macro failed to program

because it is too large or because its
command list contained an invalid
command.

11 Command too big The binary command is too large.

RAV serial commands

Command Function
AA Selects/reports setting of auto answer

AARINGS Selects/reports setting of the number of rings to auto answer
ACONN Selects/reports status of audible connect/disconnect indication
AD Selects/reports setting of auto disconnect
AEC Selects/reports acoustic echo canceller setting
AECREF Enables/disables or reports current status of AEC reference
AGC Selects/reports AGC
BATTERYLVL Reports battery level on remote
BAUD Selects/reports the baud rate of the serial port
CALLDUR Indicates how long a call has lasted
CAMBAUD Selects/reports baud rate of camera control port
CAMCTRLMODE Sets/reports camera control port mode
CAMFLOW Selects/reports flow control of camera control por t
CAMMOVE Sends command to move the camera on the camera control port
CAMPRESET Executes camera preset
CAMPRESETSET Sets current position of camera as preset
CAMPRESETSET2 Sets/reports current camera preset
CAMPOSITION Sets/reports current position of camera on the camera control port
CAMSWITCHLAG Set the switch time lag for voice tracking
CAMTRACK Selects/reports camera voice-tracking mode
CAMZOOM Sets/reports current zoom of camera on the camera control port
CLEAREFFECT Enables/disables or reports current status of clear effect
CLOCK Sets/reports current time
COUNTRY Sets/reports country for compliance
DEFAULT Sets the unit to default
DEVICE Selects/repor ts manufacturer identification label
DEVICETYPE Enables /disables or reports the current type of device connected to

an input or output
DIAL Dials DTMF sequence or reports last sequence dialed
DID Selects/reports device ID
ENETADDR Selects/reports IP address of the Ethernet port
ENETDHCP Selects/reports use of DHCP of the Ethernet port
ENETDNSA Selects/reports DNS server IP address of the Ethernet port
ENETDNX Selects/reports use of the DNS of the Ethernet port
ENETGATE Selects/reports default gateway of the Ethernet port
ENETSUBN Selects/reports subnet mask of the Ethernet port
EQ Enables/disables or reports current status of equalization
EQSEL Enables/disables or reports current status of equalization
FLOW Selects/reports the flow control of the serial port
GAIN Changes/reports gain for a channel
GATE Repor ts gate status of microphones
GREPORT Selects/reports gate status report frequency
HOOK Sends a hook flash
HOOKD Selects/reports hook flash duration

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Alpha Numeric Level position

A

R

E

T

for Mic Pods

2

Maximum level

of the three

microphones on the

pod after processing

Echo Return Loss N/A N/A N/A N/A

5

Echo Return Loss

6

ERL + ERLE

7

Level position

for Line Inputs

Level position

Level after PEQ

Level after PEQ

and gain

N/A N/A N/A N/A

N/A N/A N/A N/A

for Outputs

and gain

Level position

for Telco Transmits

Level after gain Level after gain

Level position

for Telco Receives

adjustment

Appendix— Serial Commands

83

AA - Auto Answer Enable/ Disable

This command selects/reports the setting of auto answer.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Value Unsigned Integer 2 0 = Off

1 = On
2 = Toggle
(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:28

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE AA <Channel> [Value]

AARINGS - Number of Rings to Auto Answer On

This command selects/reports the setting of the number of rings to auto answer.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Value Unsigned Integer 2 2 or 4

(Null to query in text)

BINARY FORM DETAILS

COMMAND ID: 31

NUMBER OF ARGUMENT

S: 1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE AARINGS <Channel> [Value]

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Command Function
LABEL Selects/reports label of specified channel or unit

LOCALNUM Sets/reports current value of local number
LVL Reports in, out or processor level
LVLREPORT Selects/reports level status
LVLREPORTEN Enables/disables level reporting
MANUFACTURER Selects/reports manufacturer identification label
MICCAMPRESET Associate a microphone with a camera preset
MTRX Selects/reports matrix routing of an in to ou t
MUTE Sets/reports mute status
NCSEL Enables/disables or reports current status of noise cancellation
PBDIAL Dials speed dial number by name
PHONEBOOKADD Saves entry in the phonebook
PHONEBOOKCNT Queries number of entries in phonebook
PHONEBOOKDEL Deletes an entry in the phonebook
PHONEBOOKREAD Queries an entry in the phonebook
REDIAL Redials last number called
RESET Resets the unit
RFFREQ Sets/reports frequency for RF link to remote
RING Indicates a ringing line
RINGERLVL Selects/reports audible ring level
RINGERSEL Sends/reports audible ring melody
RINGERTEST Plays current audible ringer melody
SILENCEPRST Associates camera preset with silence for voice tracking
SPEEDDIAL Dials speed dial number by speed dial number
STEREOMIX Enables/disables or reports stereo mix status
SYSCHECKS Initiates system checks
TE Selects/reports hook status
TELCOLVLCTRL Selects/repor ts setting of Telco TX level control
UID Reports unit ID (read only)
VER Reports unit version (read only)
VOLUME Changes/reports the gain for the output channel

Appendix— Serial Commands

85

AEC - Acoustic Echo Canceller enable/ disable

This command selects/reports the setting of Acoustic Echo Canceller.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels
Group Group 1 3 (M)
Value Unsigned Integer 2 0 = Off

1 = On
2 = Toggle(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:27

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE AEC <Channel> [Value]

AECREF - Acoustic Echo Cancellation Reference

This command enables/disables or reports the current status of the AEC reference.

ARGUMENT DETAILS
Name Type Size Values Units

Value Unsigned Integer 4 1 - 3

(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:68

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE AECREF [Value]

AGC - Automatic Gain Control

This command selects/reports the setting of automatic gain control.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group And Channels
Group Group 1 3 (M)
Value Unsigned Integer 2 0 = Off

1 = On
2 = Toggle
(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:1

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

:

DEVICE

AGC <Channel> <Group> [Value]

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Appendix — Serial Commands

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ACONN - Audible Connect / Disconnect Indication

This command selects/reports the status of the audible connect/disconnect indication.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Value Unsigned Integer 2 0 = Off

1 = On
2 = Toggle
(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:96

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE ACONN <Channel> [Value]

AD - Auto Disconnect Enable/ Disable

This command selects/reports the setting of auto disconnect.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Value Unsigned Integer 2 0 = Off

1 = Loop Drop
2 = Call Progress
3 = Loop Drop + Call Progress
(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:29

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE AD <Channel> [Value]

Appendix— Serial Commands

87

CALLDUR - Call Duration

This command indicates how long a call has lasted.If no call is in session, this will report 0. At the
time of call termination, this command will automatically be sent out reporting the duration.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group And Channels
Group Group 1 17 (R)
Reserved 2 0
Duration String 8 String of format

HR:MN:SS

BINARY FORM DET

AILS

COMMAND ID

:63

NUMBER OF ARGUMENTS

:3

ARGUMENT FORM

: <Channel><Group><Reserved><Duration>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CALLDUR <Channel> <Duration>

CAMBAUD - Camera Control Baud Rate

This command selects/reports the baud rate of the camera control serial port.

ARGUMENT DETAILS
Name Type Size Values Units

Value Unsigned Integer 4 2400, 9600, 19200, 38400

(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:60

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMBAUD [Value]

CAMCTRLMODE - Camera Control Port Mode

This command sets/reports the camera control port mode.

ARGUMENT DETAILS
Name Type Size Values Units

Value Unsigned Integer 4 0 = Sony

1 = Canon
(Null to Query in Text)

BINARY FORM DETAILS

COMMAND ID

:50

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMCTRLMODE [Value]

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Appendix — Serial Commands

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BATTERYLVL - Battery Level

This command reports the battery level on the remote. If the batteries run low, this command will
automatically be sent out reporting the low indication.

ARGUMENT DETAILS
Name Type Size Values Units

Value Unsigned Integer 4 0 = battery level unavailable

1 = Lowest
2
3
4
5 = Highest
(Null to query in text.)

BINARY FORM DETAILS

COMMAND ID

:65

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

DEVICE BATTERYLVL [Value]

BAUD - Baud Rate

This command selects/reports the baud rate of the serial port.

ARGUMENT DETAILS
Name Type Size Values Units

Value Unsigned Integer 4 9600, 19200, 38400,

57600,115200
(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:2

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE BAUD [Value]

Attention

: If you are connected to the RAV unit through the serial port, you will need to reboot
the unit before the baud rate and flow control changes take place. If you are connected to the
RAV unit through the USB port, changes are made instantly.

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!

Appendix — Serial Commands

89

CAMPRESET - Camera Preset

Executes a camera preset.There is no query for this command.

ARGU

MENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 1 - 10

BINARY FORM DETAILS

COMMAND ID

:51

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE CAMPRESET [Value]

CAMPRESETSET - Camera Preset Setup

This command sets the current position of a camera as a camera preset.There is no query for this
command.

ARGUMENT DETAILS
Name Type Size Values Units

Preset Unsigned Integer 2 1 - 10
Channel Channel 1 See Group and Channels
Group Group 1 19 (V)
Label String 16

BINARY FORM DETAILS

COMMAND ID

:52

NUMBER OF ARGUMENTS

:5

ARGUMENT FORM

: <Preset><Channel><Group><Label>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMPRESETSET <Preset Channel Group Label>

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Appendix — Serial Commands

88

CAMFLOW - Camera Control Flow Control

This command selects/reports the flow control of the camera control serial port on the unit.
Hardware flow control is implemented using DTR and DSR.

ARGUMENT DETAILS
Name Type Size Values Units

Value Unsigned Integer 4 0 = Off

1 = On
2 = Toggle
(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:61

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMFLOW [Value]

CAMMOVE - Move the Camera

This command sends commands to move the camera on the camera control port.There is no query
for this command.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group And Channels
Group Group 1 19 (V)
Value Unsigned Integer 2 0 = Stop

1 = Pan Right
2 = Pan Left
3 = Tilt Up
4 = Tilt Down
5 = Zoom In
6 = Zoom Out

BINARY FORM DETAILS

COMMAND ID

:49

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMMOVE <Channel Group> [Value]

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Appendix — Serial Commands

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CAMSWITCHLAG - Camera Switch Time Lag

This command set the switch time lag for voice tracking.

ARGU

MENT DETAILS

Name Type Size Values Units

Value Unsigned Float 4 0.00 - 5.00 S

BINARY FORM DETAILS

COMMAND ID

:76

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE CAMSWITCHLAG [Value]

CAMTRACK - Camera Track

This command selects/reports the camera voice tracking mode.

ARGU

MENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = Off

1 = On
2 = Toggle
(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:57

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMTRACK [Value]

CAMZOOM - Camera Zoom

This command sets or reports the current Zoom of the camera on the camera control port.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 19 (V)
Zoom Angle Signed Float 2 If Sony, 6.6 to 65. Degrees

If Canon, 3 to 47.5.
(NULL to Query in Text).

BINARY FORM DETAILS

COMMAND ID

:54

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Zoom Angle>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMZOOM <Channel Group> [Zoom]

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Appendix — Serial Commands

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CAMPRESETSET2 - Camera Preset Setup 2

This command sets or reports the current camera preset.

ARGUMENT DETAILS
Name Type Size Values Units

Preset Unsigned Integer 2 1 - 10
Channel Channel 1 See Group and Channels
Group Group 1 19 (V)
Pan Angle Signed Float 2 If Sony, -100 to 100. Degrees

If Canon, -100 to 100.
(NULL to Query in Text)

Tilt Angle Signed Float 2 If Sony, -25 to 25. Degrees

If Canon, -30 to 90.

Zoom Angle Signed Float 4 If Sony, 6.6 to 65. Degrees

If Canon, 3 to 47.5.

Label String 16

BINARY FORM DETAILS

COMMAND ID

:56

NUMBER OF ARGUMENTS

:7

ARGUMENT FORM

: <Preset><Channel><Group><Pan><Tilt><Zoom><Label>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMPRESETSET2 <Preset>[Channel Group Pan Tilt Zoom Label]

CAMPOSITION - Camera Position

This command sets or reports the current position of the camera on the camera control port.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 19 (V)
Pan Angle Signed Float 2 If Sony, -100 to 100. Degrees

If Canon, -100 to 100.
(NULL to Query in Text)

Tilt Angle Signed Float 4 If Sony, -25 to 25. Degrees

If Canon, -30 to 30.

BINARY FORM DETAILS

COMMAND ID

:53

NUMBER OF ARGUMENTS

:2

ARGUMENT FORM

: <Channel><Group><Pan Angle><Tilt Angle>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMPOSITON <Channel Group> [Pan Tilt]

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Appendix — Serial Commands

93

COUNTRY - Country Selection

This command sets/reports the country for compliance.

ARGU

MENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 1 = US / Canada

2 = Europe
3 = Mexico
4 = Australia / New Zealand
5 = South Africa
6 = Japan
7 = Brazil
8 = South Korea
9 = China
10 = Singapore
11 = Taiwan
(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:40

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE COUNTRY [Value]

DEFAULT - Default The Unit

Sets the unit to factory defaults.There is no query for this command.

ARGUMENT DETAILS

None

BINARY FORM DETAILS

COMMAND ID

:17

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <0>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE DEFAULT

Attention

:The unit will need to be rebooted after sending the DEFAULT command.

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Appendix — Serial Commands

92

CLEAREFFECT - Clear Effect Wide Band Telco Emulation

This command enables/disables or reports the current status of the clear effect.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (T)
Value Unsigned Integer 2 0 = Off

1 = On
2 = Toggle
(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:66

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CLEAREFFECT <Channel> [Value]

CLOCK - Clock Set

This command sets or reports the current time.

ARGUMENT DETAILS
Name Type Size Values Units

Date Unsigned Integer 1 1 - 31
Month Unsigned Integer 1 1 - 12
Year Unsigned Integer 2 2000 - 2099

(NULL to Query in Text)
Hours Unsigned Integer 1 00 - 23
Minutes Unsigned Integer 1 00 - 59
Seconds Unsigned Integer 1 00 - 59
Day of Week Unsigned Integer 1 1 = Sunday

2 = Monday

3 = Tuesday

4 = Wednesday

5 = Thursday

6 = Friday

7 = Saturday

BINARY FORM DETAILS

COMMAND ID

:64

NUMBER OF ARGUMENTS

:2

ARGUMENT FORM

: <Date><Month><Year><Hours><Minutes><Seconds><Day>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CLOCK [Date Month Year Hours Minutes Seconds Day]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

!

Appendix — Serial Commands

95

DIAL - DTMF Dialing

This command dials a DTMF sequence or reports back the last sequence dialed.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Reserved 2 0
Number String 44 1 - 44 Chars of '0' - '9', 'A' - 'D', '*','#', ','

(Null to query last number dialed in text)

Note

: A "1" equals a two second pause.

BINARY FORM DETAILS

COMMAND ID

:30

NUMBER OF ARGUMENTS

:12

ARGUMENT FORM

: <Channel><Group><Number>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE DIAL <Channel> [Number]

DID - Device ID

This command reports the device ID.This command is read-only.

ARGU

MENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 See Type and Device IDs

(Null sent in text,Value returned)

BINARY FORM DETAILS

COMMAND ID

:3

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

94

DEVICE - Device Identification Label

This selects/reports the manufacturer identification label of the specific channel.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 2, 3,7(O, M, L)
Reserved Unsigned Integer 2 0
Label String 32 1 - 32 characters

CLEAR = clear the label
(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:82

NUMBER OF ARGUMENTS

:9

ARGUMENT FORM

: <Channel><Group><Reserved><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE DEVICE <Channel> <Group> [Value]

DEVICETYPE - Sets the Type of Device connected to an Input or
Output

This command enables / disables or reports the current type of device connected to an input
or output.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 2,7 (O, L)
Value Unsigned Integer 2 0 = 1 = 2 = 3 = 4 = (NULL to query in text)

BINARY FORM DETAILS

COMMAND ID:

85

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE DEVICETYPE <Channel> <Group> [Value]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

97

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

96

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

ENETDNX - Ethernet DNS Selection

This command selects/reports the use of DNS of the Ethernet port on the unit.

ARGU

MENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = On

1 = Off
2 = Toggle
(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:26

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE ENETDNS [Value]

ENETGATE - Ethernet default Gateway address

This command selects/reports the default gateway of the Ethernet port on the unit.

ARGUMENT DETAILS
Name Type Size Values Units

Value IP Address 4 (Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:23

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE ENETGATE [Value]

ENETSUBN - Ethernet subnet mask

This command selects/reports the Subnet mask of the Ethernet port on the unit.

ARGUMENT DETAILS
Name Type Size Values Units

Value IP Address 4 (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:22

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE ENETSUBN [Value]

ENETADDR - Ethernet port IP address

This command selects/reports the IP address of the Ethernet port on the unit.

ARGU

MENT DETAILS

Name Type Size Values Units

Value IP Address 4 (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:21

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE DID [Value]

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE ENETADDR [Value]

ENETDHCP - Ethernet DHCP Selection

This command selects/reports the use of DHCP of the Ethernet port on the unit.

ARGU

MENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = On

1 = Off
2 = Toggle
(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:25

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE ENETDHCP [Value]

ENETDNSA - Ethernet DNS Server addresses

This command selects/reports the DNS servers IP addresses of the Ethernet port on the unit.

ARGUMENT DETAILS
Name Type Size Values Units

Value IP Address 4 (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:24

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE ENETDNSA [Value]

Appendix— Serial Commands

99

Appendix — Serial Commands

98

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

FLOW - Flow Control

This command selects/reports the flow control of the serial port on the unit.Hardware flow control is
implemented using DTR and DSR.

ARGU

MENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = Off

1 = On
2 = Toggle
(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:4

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE FLOW [Value]

GAIN - Gain Adjustment

This command changes or reports back the gain for a channel.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 2,3,7,16,17 (O,M,L,T,R)
Value Signed Float 2 -99.90 - 99.90 **(Null to query in text) DB
Absol / Rel 0 A = Absolute R = Relative Null = Relative

BINARY FORM DET

AILS

COMMAND ID

:5

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE GAIN <Channel> <Group> [Value] [Absol/Rel]

Note

: Values indicate entry range only. Actual internal range of the gain stage is from -14 to

18. Absolute values will be limited to the internal gain range.

GATE - Gate Status

This command reports the gate status of mics.This command is read-only.

ARGUMENT DETAILS
Name Type Size Values Units

Value Hexadecimal 4 Bits 0 - 8 represent

gate status on Mics 1 - 9
(Null sent in text,Value returned)
Mic 1 = LSB, Mic 2 =MSB

BINARY FORM DETAILS

COMMAND ID

:6

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE GATE [Value]

EQ - Equalization

This command enables/disables or reports the current status of the equalization on the input or out­put.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 2, 7 (O, L)
High Gain Signed Float 2 -12.00 - 12.00

(Null to query in text)
Mid Gain Signed Float 2 -12.00 - 12.00
Low Gain Signed Float 2 -12.00 - 12.00

BINARY FORM DETAILS

COMMAND ID

:67

NUMBER OF ARGUMENTS

:2

ARGUMENT FORM

: <Channel><Group><High Gain><Mid Gain><Low Gain>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE EQ <Channel> <Group> [High Mid Low]

EQSEL - Equalization Enable

This command enables/disables or reports the current status of the equalization on the input or out­put.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 2,7 (O, L)
Value Unsigned Integer 2 0 = Off

1 = On
2 = Toggle
(NULL to query in text)

BINARY FORM DETAILS

COMMAND ID

:74

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE EQSEL <Channel> <Group> [Value]

Appendix — Serial Commands

101

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

100

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

LABEL - Label

This selects/reports the label of the specific channel or the unit.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 2,3,7,9,16,17 (O,M,L,U,T,R)
Reserved Unsigned Integer 2 0
Label String 32 For group U,1 - 11 characters

All other, 1 - 32 characters
If not group U, CLEAR = clear the label
(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:8

NUMBER OF ARGUMENTS

:9

ARGUMENT FORM

: <Channel><Group><Reserved><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE LABEL <Channel> <Group> [Value]

LOCALNUM - Local Number

This command sets or reports back the current value of the local number.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Reserved 2 0
Number String 16 1 - 16 Chars of '0' - '9', 'A' - 'D', '*','#', ','

(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:59

NUMBER OF ARGUMENTS

:5

ARGUMENT FORM

: <Channel><Group><Number>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE LOCALNUM <Channel> [Number]

GREPORT - Gate Report

This command selects/reports the mode of gate status reporting.

ARGU

MENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = Off

1 = On
2 = Toggle
(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:7

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE GREPORT [Value]

HOOK - Hook Flash

This command sends a hook flash.There is no query for this command.
ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Reserved 2 0

BINARY FORM DET

AILS

COMMAND ID

:32

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Reserved>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE HOOK <Channel>

HOOKD - Hook Flash Duration

This command selects/reports the hook flash duration.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Value Unsigned Integer 2 50 - 1000 Ms

(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:33

NUMBER OF ARGUMENT

S: 1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE HOOKD <Channel> [Value]

Appendix — Serial Commands

103

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

102

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

LVLREPORTEN - Level Report Enable

Enables level reporting for the unit.

ARGU

MENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = Turn off reporting but leave current list

1 = Turn on reporting
2 = Turn off reporting and clear the list
(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:16

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE LVLREPORTEN [Value]

MANUFACTURER - Manufacturer Identification Label

This selects/reports the manufacturer identification label of the specific channel.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 2, 3,7(O, M, L)
Reserved Unsigned Integer 2 0
Label String 32 1 - 32 characters

CLEAR = clear the label
(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:81

NUMBER OF ARGUMENTS

:9

ARGUMENT FORM

: <Channel><Group><Reserved><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE MANUFACTURER <Channel> <Group> [Value]

LVL - Level

This command reports the level of a channel.This command is read-only.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 2, 3,7, 16, 17(O, M, L,T,R)
Position Meter Type 2 See MeterTypeDefinitions
Value Signed Float 4 -99.99 - 99.99 DB

(Sent with Null in text,
Value returned)

BINARY FORM DETAILS

COMMAND ID

:9

NUMBER OF ARGUMENTS

:2

ARGUMENT FORM

: <Channel><Group><Position><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE LVL <Channel> <Group> <Position> [Value]

LVLREPORT - Level Report

This command selects/reports the status of level reporting for the specified channel.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 2,3, 7,16, 17 (O, M, L,T,R)
Position Meter Type 2 See MeterTypeDefinitions
Value Unsigned Integer 4 0 = Off (Delete from list being reported)

1 = On (Add to list being reported)
2 = Toggle(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:10

NUMBER OF ARGUMENTS

:2

ARGUMENT FORM

: <Channel><Group><Position><Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE LVLREPORT <Channel> <Group> <Position> [Value]

Note: Level reporting for the unit must also be enabled (LVLREPORTEN).

Appendix — Serial Commands

105

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

104

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

MUTE - Mute

This command selects/reports the setting of mute on a channel.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 (all channels only)
Group Group 1 3 (M)
Value Unsigned Integer 2 0 = Off

1 = On
2 = Toggle
(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:12

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE MUTE <Channel> <Group> [Value]

NCSEL - Noise Cancellation Select

This command enables/disables or reports the current status of noise cancellation.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 3,17 (M,R)
Value Unsigned Integer 2 0 = Off

1 = On
2 = Toggle
(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:62

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE NCSEL <Channel> <Group> [Value]

MICCAMPRESET - Mic Camera Preset

This command associates a mic with a camera preset for voice tracking.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 3 (M)
Value Unsigned Integer 2 0 to Clear

1 - 10
(NULL to Query in Text)

BINARY FORM DETAILS

COMMAND ID

:55

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE MICCAMPRESET <Channel> [Value]

MTRX - Matrix Routing

This command selects/reports the matrix routing of an input to an output.

ARGUMENT DETAILS
Name Type Size Values Units

Source Channel Channel 1 See Group and Channels
Source Group Group 1 3, 7, 17(M, L,R)
Destination Channel Channel 1 Group 3 (M) is only allowed all channels.

All other groups cannot have the all

channel. (See Group And Channels)
Destination Group Group 1 2, 16(O, T)
Value Unsigned Integer 4 0 = Cross point off

1 = Cross point on

2 = Toggle

(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:11

NUMBER OF ARGUMENTS

:2

ARGUMENT FORM

: <Src. Ch.><Src. Gp.><Dest. Ch.><Dest. Gp.><Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE MTRX <Src. Ch.> <Src.Gp.> <Des t. Ch.> <Dest. Gp.>

[Value]

Appendix — Serial Commands

107

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

106

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

PHONEBOOKCNT - Queries the Number of Entries in the Phonebook

This command queries the number of entries in the Phonebook.This command is query only.

ARGU

MENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 - 20

BINARY FORM DETAILS

COMMAND ID

:78

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE PHONEBOOKCNT <Value>

PHONEBOOKDEL - Deletes an Entry to the Phonebook

This command deletes an entry in the Phonebook.There is no query.

ARGU

MENT DETAILS

Name Type Size Values Units

Label String 16 1 - 16 chars

BINARY FORM DETAILS

COMMAND ID

:77

NUMBER OF ARGUMENTS

:4

ARGUMENT FORM

: <Label>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE PHONEBOOKDEL <Label>

PHONEBOOKREAD - Queries A Entry in the Phonebook By Index

This command queries an entry in the Phonebook.This command is query only.

ARGUMENT DETAILS
Name Type Size Values Units

Index Unsigned Integer 2 0 - 19

(Must be less than the
Number of PhoneBook Entries)

Speed Dial Unsigned Integer 2 0 for not assigned to a speed dial

1 - 1920 for Conference
(NULL to query in text)

Number String 44 1 - 44 chars '0' - '9', 'A' - 'D', '*', '#'
Label String 16 1 - 16 chars

BINARY FORM DETAILS

COMMAND ID

:79

NUMBER OF ARGUMENTS

:16

ARGUMENT FORM

: <Index><Speed Dial><Number><Label>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE PHONEBOOKREAD <Index>

<Speed dial> <Number> <Label>

PBDIAL - Dial a PB Entry by Name

This command dials a speed dial number by name.There is no query for this command.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Reserved Unsigned Integer 2 0
Label String 16 1 - 16 chars

BINARY FORM DETAILS

COMMAND ID

:36

NUMBER OF ARGUMENTS

:5

ARGUMENT FORM

: <Channe><Group><Reserved><Label>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE PBDIAL <Channel> <Label>

PHONEBOOKADD - Adds an Entry to the Phonebook

This command saves an entry in the Phonebook.There is no query.No two entries can share the same
label. An argument error will be returned if an entry already has the name.To change an entry,you
must first delete it and then add it again. If label is blank, the first 20 characters of the number will
be used as the label. Number must not be blank.If an entry already exists with the assigned speed
dial it will be overwritten.

ARGUMENT DETAILS
Name Type Size Values Units

Speed Dial Unsigned Integer 4 0 for not assigned to a speed dial

1 - 19

20 for Conference
Number String 44 1 - 44 chars

'0' - '9', 'A' - 'D','*', '#'
Label String 16 1 - 16 chars

BINARY FORM DETAILS

COMMAND ID

:38

NUMBER OF ARGUMENTS

:16

ARGUMENT FORM

: <ID><Number><Label>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE PHONEBOOKADD

Appendix — Serial Commands

109

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

108

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

RFFREQ - RF Frequency Selection

This command sets/reports the frequency for the RF link to the Remote.The remote must be set to
the same setting.

ARGU

MENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 1 - 8

For Band 0,
1 = 904 MHz
2 = 907 MHz
3 = 910 MHz
4 = 913 MHz
5 = 916 MHz
6 = 919 MHz
7 = 922 MHz
8 = 926 MHz
For Band 1,
1 = 868 MHz
2 = 868.333 MHz
3 = 868.667 MHz
4 = 869 MHz
5 = 869.333 MHz
6 = 869.667 MHz
7 = 870 MHz
8 = 868 MHz
(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:58

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE RFFREQ [Value]

RING - Ring Indication

This command indicates a ringing line.This command is reportable only. It cannot be queried or set.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Value Unsigned Integer 2 0 = Ring cycle has stopped

1 = Ring cycle has begun

BINARY FORM DETAILS

COMMAND ID

:34

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE RING <Channel><Value>

REDIAL - Dial the last number again

This command redials the last number. There is no query for this command.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels
Group Group 1 17 (R)
Reserved 2 0

BINARY FORM DETAILS

COMMAND ID

:45

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Reserved>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE REDIAL <Channel>

RESET - Reset

Resets the unit.There is no query for this command.

ARGU

MENT DETAILS

None

BINARY FORM DETAILS

COMMAND ID

:20

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <0>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE RESET

RETU

RN VALUES

The box is reset and the boot up message is displayed.

Appendix— Serial Commands

111

Appendix — Serial Commands

110

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760 Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

RINGERTEST - Audible Ring Melody Test

This command plays the current audible ringer melody.This command is executable only.There is no
query.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Reserved Unsigned Integer 2 0

BINARY FORM DET

AILS

COMMAND ID

:83

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Reserved>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE RINGERTEST <Channel>

SILENCEPRST - Silence Camera Preset

This command associates a camera preset with silence for voice tracking.

ARGUMENT DETAILS
Name Type Size Values Units

Value Unsigned Integer 4 0 to Clear

1 - 10
(NULL to Query in Text)

BINARY FORM DETAILS

COMMAND ID

:75

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE SILENCEPRST [Value]

SPEEDDIAL - Speed Dialing

This command dials a speed dial number.There is no query for this command.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Value Unsigned Integer 2 1 - 3334 for Conference

BINARY FORM DET

AILS

COMMAND ID

:37

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE SPEEDDIAL <Channel> <Value>

RINGERLVL - Audible Ring Level

This command selects/reports the audible ring level.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Value Signed Float 2 -12.00 - 4.00 (dB)

(Null to query in text)

BINARY FORM DET

AILS

C

OMMAND ID

:46

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE RINGERLVL <Channel> [Value]

RINGERSEL - Audible Ring Melody Selection

This command sends/reports the audible ring melody.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Value Unsigned Integer 2 1 - 3

(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:35

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE RINGERSEL <Channel> [Value]

Appendix— Serial Commands

113

SYSRESULT - System Check Result

This command reports the results of the system check.This command is reportable only. It cannot be
queried or set.

ARGUMENT DETAILS

Name Type Size Values
System Check Hexadecimal Integer 2 06 – Remote (not implemented)

05 – Network
04 – Telephone
03 – Speaker
02 – Pod 3
01 – Pod 2
00 – Pod 1
All other bits reserved.

Status Unsigned Integer 2 0 = Fail

1 = Pass

Message String 40 For the pods: this message will say if a pod

is not connected. If a pod is connected, the
message will say which microphones fail.If
none fail, the message will say the pod
passes. For the speakers: the message will
say if the speakers fail. If they,pass bu t are
out of phase, the message will say they are
out of phase. Otherwise,the message will say
the speakers pass.
For the telephone on hook: the message will
report the line voltage, the line current,
other results, and if dial tone is detected.For
the telephone off hook: the message will
report the line current, other results,and if
dial tone is detected.The bit mask for the
other results is

For the network check: the box will report if
no IP address is set. If it is set, the box will
ping the gateway.The message will say the
ping failed if it is not returned in 5 s.
Otherwise, the message will repor t how
many seconds it took to return the ping.

BINARY FORM DET

AILS

COMMAND ID

:88

NUMBER OF ARGUMENTS

:11

ARGUMENT FORM

: <System Check><Status><Message>

TEXT FORM DETAILS

COMMAND FORM: DEVICE SYSRESULT <System Check> <Status> <Message>

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Appendix — Serial Commands

112

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STEREOMIX - Sets the Input to be a Stereo Mix

This command enables/disables or reports the stereo mix status of an input.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 7 (L)
Value Unsigned Integer 2 0 = On

1 = Off
2 = Toggle
(NULL to query in text)

BINARY FORM DET

AILS

COMMAND ID

:86

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE STEREOMIX <Channel> [Value]

SYSCHECKS - System Checks

Initiates the system checks.There is no query for this command.

ARGUMENT DETAILS
Name Type Size Values Units

System Hexadecimal Integer 4 00 - Pod 1

01 - Pod 2
02 - Pod 3
03 - Speaker
04 - Telephone
05 - Network
06 - RF Remote (not implemented)
All other bits reserved

Check Integer

BINARY FORM DETAILS

COMMAND ID

:87

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <System Check>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE SYSCHECKS <System Check>

XXXXXXXX

set if switched from CTR21 to FCC because of low current
set if used DIAL bit while dialing
set if switch from Low Voltage to Japan because of current
set if switch from Low Voltage to FCC because of current
DAA OVL status
DAA DOD status
DAA OPD status
Not used

115

114

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Appendix— Serial Commands

UID - Unit ID

This command reports the unit ID.This command is read-only.

ARGUMENT DETAILS
Name Type Size Values Units

Value Hexadecimal 4 (Sent with a Null,

value returned in text)

BINARY FORM DETAILS

COMMAND ID

:13

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE UID [Value]

VER - Version

This command reports the version of the unit.This command is read-only.

ARGUMENT DETAILS
Name Type Size Values Units

Value String 8 Version of format MM.mm.rr

(Sent with a Null in text, value returned)

BINARY FORM DETAILS

COMMAND ID

:14

NUMBER OF ARGUMENTS

:2

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE VER [Value]

VOLUME - Volume Adjustment

This command changes or reports back the gain for the output channel set as the EC reference.

ARGUMENT DETAILS
Name Type Size Values Units

Value Signed Float 4 -99.90 - 99.90 ** DB

(Null to query in text)

Absol / Rel 0 A = Absolute

R = Relative
Null = Relative

BINARY FORM DETAILS

COMMAND ID

: 103

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE VOLUME [Value] [Absol/Rel]

Note: Values indicate entry range only.Actual internal range of the gain s tage is from -14 to

18. Absolute values will be limited to the internal gain range.

Appendix — Serial Commands

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TE - Telco Enable

This command selects/reports the hook status.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Value Unsigned Integer 2 0 = Off

1 = On
2 = Toggle
(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:39

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE TE <Channel> [Value]

TELCOLVLCTRL - Telco TX Level Control Enable/ Disable

This command selects/reports the setting of Telco TX level control.

ARGUMENT DETAILS
Name Type Size Values Units

Channel Channel 1 See Group and Channels
Group Group 1 17 (R)
Value Unsigned Integer 2 0 = Off

1 = On
2 = Toggle
(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:80

NUMBER OF ARGUMENTS

:1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE TELCOLVLCTRL <Channel> [Value]

If you experience problems with this equipment, contact ClearOne Communications, 1825 Research
Way, Salt Lake City, Utah 84119, or by phone at [phone] for repair and warranty
information.If the equipment is causing harm to the telephone network, the telephone company may
request you disconnect the equipment until the problem is resolved.

No user-serviceable parts are contained in this produc t. If damage or malfunction occurs,contac t
ClearOne Communications for instructions on its repair or return.

Connection to party line service is subject to state tariffs. Contact the state public utility commission,
public service commission or corporation commission for information.This equipment cannot be used
on telephone company provided coin service.

If your home has specially wired alarm equipment connected to the telephone line, ensure the instal­lation of this equipment does not disable your alarm equipment. If you have questions about what
will disable alarm equipment,consult your telephone company or a qualified installer.

Electrical Safety Advisory

This equipment uses AC power which can subjected to electrical surges,typically lightning transients
which are very destructive to customer terminal equipment connected to AC power sources.The
warranty for this equipment does not cover damage caused by electrical surge or lightning transients.
To reduce the risk of this equipment becoming damaged it is suggested that the customer consider
installing a surge arrestor.

IC Compliance

IC: 1970 A-RAV
Ringer Equivalence Number (REN):0.0B(ac)
NOTICE:The term "IC" before the certification/registration number signifies that Industry of Canada

technical specifications were met.
This certification means that the equipment meets certain telecommunications network protective

operational and safety requirements.The Department does not guarantee the equipment will operate
to the user's satisfaction.

The REN is used to determine the number of devices that may be connected to the telephone line.
Excessive RENs on the telephone line may result in the devices not ringing in response to an incom­ing call. In most,bu t not all areas, the sum of the RENs should not exceed five (5.0). To be certain of
the number of devices that may be connected to the line,as d etermined by the total RENs,contact
the telephone company to obtain the maximum RENs for the calling area. The REN for this product
is listed above.

Before installing this equipment,users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company.The equipment must also be installed using an
acceptable method of connection. In some cases,the companies inside wiring associated with a single
line individual service may be extended by means of a certified connector assembly (telephone exten­sion cord).The customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by ClearOne Communications.Any repair s or alterations made by the user to this equip­ment, or equipment malfunctions,may give the telecommunications company cause to request the
user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power
utility,telephone lines and internal metallic water pipe system, if present,are connected together.This
precaution may be particularly important in rural areas.

Appendix — Compliance

117

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FCC Part 15/ICES-003 Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC rules and Industry Canada ICES-003.These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment.This equipment generates,uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful interference
to radio communications.Operation of this equipment in a residential area is likely to cause harmful
interference,in which case the user will be required to correct the interference at his/her own
expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received including interference that may cause undesired operation.

Changes or modifications not expressly approved by ClearOne Communications could void the user's
authority to operate the equipment.

FCC Part 68 Compliance

US:FBIBR00BRAV Ringer Equivalence Number (REN):0.0B(ac)
This equipment complies with Part 68 of the FCC Rules Requirements adopted by ACTA. On the

mixer unit of this equipment contains, among other information,a product identifier in the format
US:AAAEQ##TXXXX. If requested,this information must be provided to your telephone company.

The REN is used to determine the number of devices that may be connected to the telephone line.
Excessive RENs on the telephone line may result in the devices not ringing in response to an
incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0).To be cer­tain of the number of devices that may be connected to the line,as determined by the total RENs,
contact the telephone company to obtain the maximum RENs for the calling area. The REN for this
product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits repre­sented by ## are the REN without a decimal point (e.g. 03 is a REN of 0.3).

If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required.Bu t if advance notice isn't
practical, the telephone company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations,or procedures that
could affect the operation of the equipment. If this happens, the telephone company will provide
advance notice in order for you to make the necessary modifications to maintain uninterrupted
service.

This equipment uses an RJ-11C jack that is used to connect this equipment to the premises wiring
and telephone network.This RJ-11C jack complies with the applicable FCC Part 68 Rules and
Requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with
this product. It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.

A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 Rules and Requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.

Compliance

Appendix — Compliance

116

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119

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118

Appendix— Compliance

EN 61000-4-4: 1995 Electrical Fast Transients
EN 61000-4-5: 1995 Lighting Surge
EN 61000-4-6: 1996 Conducted RF Immunity
EN 61000-4-11: 1994 Voltage Dips and Voltage Interruptions

Telecommunications Terminal Equipment:

73/23/EEC "Low Voltage Directive (LVD)":

IEC 60950-1: 2003 Safety of Information Technology Equipment, Including Elec trical

Business Equipment.

Radio Equipment:

EN 301 220-1 Electromagnetic compatibility and Radio Spectrum Matters

(ERM); Short Range Devices (SRD);Radio equipment to be used
in the 25 MHz to 1000 MHz frequency range with power levels
ranging up to 500 mW;Part 1: Technical characteristics and test
methods.

Telecommunications Terminal Equipment:

EN 301 437 (CTR-37) Terminal Equipment (TE); Attachment requirements for pan-

European approval for connection to the analogue Public Switched
Telephone Networks (PSTNs) of TE suppor ting the voice telephony
service in which network addressing,if provided, is by means of
Dual Tone Multi Frequency (DTMF) signaling.

Legal Representative in Europe

Signature

Martin Offwood

Full Name

Managing Director EMEA North

Position

Manufacturer

Signature

Roger J. Midgley

Full Name

Project Manager

Position

Appendix — Compliance

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New Zealand Compliance

In the event of main power failure,the RAV 600/900 equipment will become inoperable with regard
to making telephone calls.

Also, all persons using the RAV 600/900 for recording telephone conversations shall comply with
New Zealand law, which requires that at least one party to the conversation be aware that the con­versation is being recorded. In addition, the principles enumerated in the Privacy Act of 1993 shall
be complied with in respect to the nature of any personal information collected,the purpose of this
collection, how it is used,and what is disclosed to any other party.

European Compliance

Conformity of the equipment with the guidelines below is attested by the CE mark.

EC Declaration of Conformity

Application of Council Directive(s): 1999/5/EC Radio equipment and

Telecommunications Terminal Equipment
(R&TTE) Directive

Manufacturer's Name: ClearOne Communications
Manufacturer's Address: 1825 West Research Way

Salt Lake City,Utah 84119 U.S.A.
Model Name: RAV 600 & RAV 900
Model No.: 910-153-100 through 910-153-355

Standard(s) to which Conformity is declared:

89/336/EEC "Electromagnetic Compatibility (EMC) Directive":
EN 301489-1 & EN 301489-3 ElectroMagnetic compatibility and Radio spectrum

Matters (ERM); ElectroMagnetic Compatibility (EMC)
standard for radio equipment and services;Part 3:
Specific conditions for Short-Range Devices (SRD)
operating on frequencies between 9 kHz and 40 GHz..

EN 61000-3-2:1995/A1/A2:1998 Part 3: Limits - Section 2:Limits for harmonic current

emissions.

EN 61000-3-3:1995 Section 3: Limitation of voltage fluctuations and flicker

in low voltage supply systems for equipment with rated
current up to and including 16 A.

EN 55022: 1998 (Emissions) Information technology equipment - Radio disturbance

characteristics - Limits and methods of measurement.
EN 61000-4-2: 1995/A1:1998 Electrostatic Discharge
EN 61000-4-3: 1996/A1:1998 Radiated RF Immunity

Appendix— Index

121

RAV Components 35

Camera Controls 42

presets 42

Line Input and Output 38

equalization 39
preconfigured devices 38
volume 39

Loudspeakers 36

ClearEffect 36
equalization 36
volume 36

Microphones 35

acoustic echo cancellation 35
ALC 35
noise cancellation 35

volume 35
Mixer 37
Record and Playback 40

equalization 41

preconfigured devices 40

volume 41

RAV-Ware 26

Communication Settings 31

camera port 32

control port 32

static IP address 31

user name/password 32
connections 28
files 29

edit 29

import 29

new 29

save 29
install 26
overview 27
Regional Settings 33

date/time 33
Telephone Settings 33

configuration 34

preferences 34

Serial Commands 78

Specifications 76

Status key 53

System Checks 46

System Requirements 10

Troubleshooting 72

Web Interface 64

Accessing 64
Dial 65
Event Log 67
Log Out 69
System Check 68

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Appendix — Index

120

Adjusting the Settings 56

Auto-Answer 56
Auto-Disconnect 57
Ring Melody 56
Ringer Level 56

Basic Connections 14

Audio conferencing 14

Basic Room Design 7

loudspeaker placement 8

Calls 52

answer 52
end 52
from the Phonebook 53
make 52
pre-dial 52
redial 53
speed dial 53

Compliance 116

Configuration 57

Country 57
Flash Duration 58
Frequency 58
IP address 60
Language 57
LCD Contrast 59
RF Radio Test 59
Version 60

Connecting auxiliary devices 18

amplifiers 19
digital phones 22
DVD players 20
PTZ cameras 20
serial control 21

sound cards 19
USB control 21
VCRs 20
video codecs 18

Device Toolbox Editor 49

add a device 49
delete a device 49
edit a device 49

Dialer and Phonebook Usage 43

Dialer 44

make a call 44
redial 45

Phonebook 43

add 43
delete 43
edit 43

Error Messages 48

view 48

Event Log 47

print 47
save 47
track events 47

Firmware upgrades 48

Maintenance 72

Network Find 30

Network information 10

Phone Preferences 54

add a Phonebook entry 55
delete a Phonebook entry 55
edit a Phonebook entry 55

Pinouts 75

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Index