ClearOne RAV1, RAV Users Manual

ClearOne Communications, Inc. ~ 1825 Research Way, Salt Lake City, UT 84119 ~ tel 1-800-945-7730 ~ fax 1-800-933-5107

RAV 600/900 User Manual

iii

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

RAV — Table of Contents

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

The RAV 600/900 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Basic Room Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Connecting the RAV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Basic Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

RAV-Ware Software Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Customizing RAV Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Line Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Record and Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Camera Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Dialer and Phonebook Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Using the RAV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Using the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Programming Phone Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

form or by any means without written permission from ClearOne Communications. Printed in the United States

of America. ClearOne Communications reserves specific privileges. Information in this document is subject to

change without notice.

RAV 600/900 Installation and Operation Manual

ClearOne Part No. 800-153-001 November 2004

Table of Contents

Introduction

Introduction— The RAV 600/900

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Unpacking

Carefully remove all components of the RAV system from the packaging. Ensure that you received the following items:

RAV 600/900

Note: Rack mount ears come attached to the Mixer box. Refer to installation instructions

for more information.

If any parts are missing, please call the Technical Support Group at 1-800-283-5936 (USA) or 1-801-974-3760.

Note

: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately.

Introduction — The RAV 600/900

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

The RAV product line is the first out-of-the-box room audio conferencing solution with the sound quality and flexibility of a professionally installed system. The RAV includes an audio conferencing mixer that uses distributed acoustical echo cancelling technology to provide the most intelligible full duplex audio conference experience available. Features include:

• Audio mixer for high quality audio performance in all acoustical environments.

• Internal telephone hybrid with touch-tone dialing capability, call controls including auto-answer, flash duration adjustment, ringer adjustment and phonebook with speed dial capabilities

• Microphone pods provide 360º audio pickup so every participant within the microphone pick-up range can be heard

• Ceiling or wall-mount Bose

speakers allow everyone in the room to experience rich,

natural sounding audio.

Services and support

If you need additional information on how to install, set up or operate your RAV 600/900, please contact us. We welcome and encourage your comments so we can continue to improve our products and serve your needs.

Product returns

All product returns require a return material authorization (RMA) number. Please contact ClearOne Technical Support before attempting to return your product. Make sure you return all the items that shipped with your product and include a brief description of how the product was being used when the problem occurred.

Technical support Sales and customer service

Tel: 1-800-283 5936 (USA) or

1-801-974-3760

Tel: 1-800-945-7730 (USA) or

1-801-975-7200

Fax: 1-801-974-3669 Fax: 1-800-933-5107 (USA) or

1-801-977-0087

E-mail: tech.support@clearone.com Web: www.clearone.com

E-mail: sales@clearone.com

The RAV 600/900

Figure 1.1 RAV unpacking

DOWN

123

ABC DEF

GHI JKL MNO

PQRS TUV WXYZ

HELP LINE

MENU ENTER

PHONEBOOK

CLEAR

PAUSE

DOWN UP

VOLUME

6' Power Cord

Qty: 1 for RAV 600 Qty: 2 for RAV 900

R A V

POWER

123456789

AAA Batteries

Qty: 4

Screw/Washer Rack Kit

Qty: 4

12' RJ-45 Cable 50' Speaker Cable

RAV Quick Start Guide

600

-30-10-4 0+4 +8+12

Mic Pods Qty: 2 with RAV 600 Qty: 3 with RAV 900

RAV-Ware Installation

and Manual CD

12' Telephon e Cable 7 ' RJ-45 Cable

6' RCA Cable

Qty: 2

Qty: 4 pair

Qty: 2

MUTE

CONFERENCE

FLASH REDIAL

ON/OFF

Controller Mixer

Ceiling-Mount Speakers

Wall-Mount Speakers

Power Supply

6' USB Cable 25' RJ-45 Cable

Controller

The controller allows you to manage all calls, program user preferences and adjust settings for your RAV.

Key Functions

Introduction— Product Overview

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Mixer

Front

Telephone LED

.This indicator lights red when the mixer is powered, but RAV is not in use. The indicator lights green when the RAV is in use and flashes green during an incoming call.

Microphone status LEDs

. Nine indicators (RAV 900) or six indicators (RAV 600) indicate the activation status of the microphone elements. When a microphone element is activated, the corresponding LED lights green. When microphones are muted, all LEDs turn red.

Meter LEDs.

These LEDs represent the output level from all audio inputs.

USB port

.This port enables USB connection to a PC.

Back

Telephone Set, Line

. RJ-11 connection to an analog telephone jack and an analog

telephone set.

RF antenna connector

. Connect the external RF antenna to this port.

C. RS-232

. RS-232 control port for connection to a control system such as AMX or Crestron

or to a computer.

Camera Control

. VISCA camera control port. This connection enables microphone activa-

tion to trigger camera presets (voice tracking).

LAN

.This is a 10/100 BaseT auto-detecting Ethernet port for system control through a

data network.

Mic Pod In

. Use a Cat. 5 cable with RJ-45 connectors to connect the microphone pods.

Playback In/Record Out

. RCA connection to recording devices such as a VCR.

Line In/Out

. RCA connection to a codec, amplifier or sound card.

Speaker Output

. Use speaker wire to connect these push terminals to the Bose

loudspeakers.

Power. 12 VDC.

Power supply.

Figure 1.2. Mixer front

Figure 1.3. Mixer back

Introduction — Product Overview

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Product Overview

DOWN

UP MENU ENTER

PHONEBOOK

CLEAR

DOWN UP

VOLUME

LCD Icon

ANTENNA

SIGNAL

BATTERY

Key

ON/OFF

FLASH

MUTE

STATUS

REDIAL

ENTER

PHONEBOOK

CLEAR

DOWN UP

VOLUME

MUTE

123

CONFERENCE

ABC DEF

GHI JKL MNO

FLASH REDIAL

ON/OFF

PQRS TUV WXYZ

HELP LINE

PAUSE

Function

Indicates commands are received and awknowledged by base unit and represents the signal strength from the base unit to the controller.

Indicates battery level

Function

Press to activate the phone and access the dial tone. Press again to hang up the phone.

Press to use call forwarding, access call waiting, or make a three-way conference call (if supported by your telephone service).

Press once to mute microphones during a call. Press again to unmute.

Press to dial your conferencing services provider. This number must be programmed to speed dial number 20.

Press once to dial the last number called.

Press once to access the controller programming menu. Once you are in the Menu, this key serves as the Enter key.

Press once to dial stored numbers. When you are in the Menu, use this key to delete entries or to go back to the previous screen.

Press down or up to navigate through the menu and phonebook.

Press while on a call to adjust call volume and ringer .

CDA

Introduction— Basic Room Design

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Basic Room Design for RAV

To ensure best microphone and loudspeaker placement (ceiling or wall-mount), please use the following guidelines. For more information on Room Design, or to view the RAV online training course, visit www.clearone.com.

Microphones

Center mic pods on the table at an equal distance apart. Place the controller on the same table as the mics. In typical conferencing environments, participants should be seated 4–8' from a mic pod.

Mic pick-up range is dependent on room conditions. Background noise, reflective hard surfaces and the number of participants may affect the pick-up range. Use the following guidelines for best placement of your RAV mic pods and then adjust for your specific room conditions.

Figure 1.6. Recommended microphone placement

Introduction — Product Overview

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Microphone Pods

Mute Button.

Press to mute or unmute all microphones in the RAV system.

LEDs

.These two LEDs illuminate green when the microphones are not muted and illuminate red when the microphone is muted. The LEDS flash red if the microphones are not connected properly.

Speakers (ceiling or wall-mount)

Push Terminal connectors

. Connect to the RAV mixer using speaker wire (wall-mount

speakers are pictured).

Figure 1.4. Microphone pods

Figure 1.5. Speakers

Basic Room Design

RAV 900

Introduction— Installation Overview

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Introduction — Basic Room Design

Loudspeakers

Ceiling-mount loudspeakers

For best performance, ceiling loudspeakers should be installed directly above the microphone pods. If you have a RAV 900 with three mic pods, install the ceiling loudspeakers above the first and third mic pods.The ceiling speakers must be set to 8 Ohms. Please refer to the Bose user manual for instructions.

Wall-mount loudspeakers

Place the left channel loudspeaker on the left side of the room and the right channel loudspeaker on the right. (Refer to the label on the back of each loudspeaker.) Make sure the back of each loudspeaker is parallel to the front wall.

For best controller performance

• Do not install the RAV mixer in a metal cabinet unless you are using the remote antenna accessory.

• Keep the mixer within line of sight of the controller, such as on the top of a credenza.

• Ensure antenna is connected to the back of the mixer and is pointed up.

• If installing the mixer in an equipment rack, make sure it is placed at or near the top of the rack.

For best audio performance

• Use the provided cables.

• Do not move microphones while on a call.

• Speak at a normal conversation level and direct your voice toward the microphones.

• Do not place microphones next to fans, projectors or computers.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Read the user manual

Please read through the RAV Quick Start Guide and print User Manual to familiarize yourself with the RAV system. Refer to the Help File in RAV-Ware for information on the software. Read through all requirements and safety information to be sure you set up and configure your RAV correctly.

Make sure your network is ready

Review all system requirements. Then check with your network administrator to be sure your network meets all the RAV requirements.

Connect cables

Connect all cables. If you are planning on using the RAV for web or videoconferencing, you’ll need to connect peripheral equipment. See pages 14–22.

Install software

Install RAV-Ware and then use to adjust sound levels and to configure settings for additional equipment such as a video codec or a recording device. See pages 26–49.

Begin using

Use the controller to answer and make calls. See pages 52–59.

Installation Overview

Figure 1.8 Recommended wall-mount speaker placement

Figure 1.7 Recommended ceiling-mount speaker placement

Ceiling Speakers

RAV 600

Ceiling Speakers

Loudspeaker

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Introduction — Installation Overview

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

System Requirements

Note

: Using a USB to serial adapter is not recommended.

Network information

To use RAV over a local area network (LAN), you need to know if the LAN uses Dynamic Host Configuration Protocol (DHCP) or if you need a static IP address.

If the LAN uses DHCP, there is no need to make any network adjustments unless you want to assign a static IP address.

If the LAN does not use DHCP, gather the following information prior to LAN setup:

• The IP address to be assigned to the RAV

• The subnet mask

• The IP address of the default gateway

Operating System and RAM

Windows 98 64 MB RAM Windows 2000 256 MB RAM Windows XP 256 MB RAM

Processor 300 MHz Pentium III or better

Monitor 1024 x 768 SVGA (16 bit) high color

Video Card SVGA 1024 x 768 minimum

Free Hard Disk Space 20 MB minimum

RS-232 COM port Up to 115,200 baud rate

USB port USB 1.1–2.0

Macromedia Flash Player 6.0

Component

Requirement

Connecting the RAV

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Connecting the RAV — Basic Connections

3. Connect the second and third microphone pod using the 12' Cat. 5 cables. (Third microphone on the RAV 900 only).

4. Connect the speakers to the mixer.

Note

: For best performance, speakers must be installed properly. If you are using the ceilingmount loudspeakers, you must change the setting to 8 Ohms. Refer to the instructions included in the Bose loudspeaker box.

5. Using the RJ-11 cable, connect an analog telephone jack to the

Line

jack on the mixer.

Note

: For instructions on connecting to a digital line, refer to page 18.

L +

L -

R +

R -

SPEAKER

Figure 2.4. Connect speakers

Figure 2.3. Connect additional microphones

Figure 2.5. Connect telephone cable

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Connecting the RAV should take less than one hour. Once basic connections for audio conferencing are made, the system is ready to use.

Audio conferencing

To set up audio conferencing

1. If you are installing the mixer into a rack, remove the side panels, rotate them and then reattach using the four screws and washers (optional).

2. Connect first microphone pod to the mixer with the 25' Cat. 5 cable.

Basic Connections

Figure 2.2. Connect to first microphone pod

Figure 2.1. Attach rack ears

MIC POD

OUT

LINE

Connecting the RAV— Basic Connections

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

9. Attach the external antenna and turn it so the it is in an upright position.

10. Insert four AAA batteries into the RF controller.

Figure 2.9. Attach external antenna

TELEPHONE

LINE

RS-232

SET

Connecting the RAV — Basic Connections

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

6. Using an RJ-11 cable (not supplied), connect an analog telephone set to the

Set

jack on

the mixer. (optional)

7. Using the 7' Cat. 5 cable, connect the mixer to the network. (Network settings can be changed in RAV-Ware.)

8. Using the power supply cords, connect the mixer to an electrical outlet.

Figure 2.7. Connection to network

Figure 2.8. Connection to electrical outlet

Figure 2.6. Connection to network

Figure 2.10. Insert batteries

SET

Back of Controller

4 AAA Batterie

Connecting the RAV— Auxiliary Devices

To connect to a sound card

1. Using an RCA cable, connect the

Line In

on the RAV mixer to the line out on a sound card.

2. Using an RCA cable, connect the Line Out on the RAV mixer to the line in on a sound card.

To connect to amplifier

• Using an RCA cable, connect the

Line Out

on the RAV mixer to the line in on an amplifier.

• Using an RCA cable, connect the Record Out on the RAV mixer to the line in on a sound card.

Note: User RAV-Ware to adjust the equalization and volume of these devices. Refer to pages 38–42 for more information.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Connecting the RAV— Auxiliary Devices

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

The mixer allows connection to a number of different audio and video peripherals, such as video codecs, VCRs, cameras and computers.

Connecting video codecs, amplifiers and sound cards

Line input/output devices such as video codecs, amplifiers and sound cards can be connected to the Line In and Line Out connectors on the RAV mixer. These connectors are mono-audio.

To connect to a video codec

1. Using an RCA cable, connect the

Line In

on the RAV mixer to the line out on a video

codec.

2. Using an RCA cable, connect the Line Out on the RAV mixer to the line in on a video codec.

Figure 2.13. Connecting a Line In/Out device

Auxiliary Devices

Figure 2.14. Connecting a Line In/Out device

Figure 2.15. Connecting a Line In/Out device

OUT

LINE

OUT

Connecting the RAV— Auxiliary Devices

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Connecting for serial control

You can connect a computer or a control device, such as an AMX or Crestron, to the RAV mixer through the serial control port.

To connect a computer serial port

• Connect computer to

Control

port on the back of the mixer using a standard serial cable.

Connecting for USB control

You can connect a computer to the RAV to access RAV-Ware through the USB port.

To connect a computer through the USB port

• Connect computer to the

USB

port on the front of the mixer using a USB cable.

Note

: The USB drivers are installed when you install RAV-Ware.

Figure 2.18. Connecting a computer serially

Figure 2.19. Connecting a computer through the USB

Connecting the RAV — Auxiliary Devices

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Connecting VCRs and DVD players

Record/Playback offers stereo audio input and output. You can record your audio/video conference or play audio using a playback device such as a VCR or DVD player.

Note

: You can also connect a mono-signal device or a non-record/playback device to these

line in/out connectors.

To connect to record/playback

• For recording, connect the

Left

and

Right audio Out

on the RAV to the left and right audio

in on the VCR or DVD player.

• For playback, connect the

Left

and

Right audio In

on the RAV to the left and right out on

the VCR or DVD player.

Connecting PTZ cameras

The RAV system provides voice tracking capabilities through VISCA control port connection to a Pan,Tilt, Zoom camera. Voice Tracking allows the camera to move to preset positions based on microphone activation. For instructions on programming the presets, see page 36.

To add a camera

• Connect the camera to the

Camera Control

port on the mixer.

Note

: The camera video signals connect to a video codec.

Figure 2.17. Connecting a camera

Figure 2.16. Connecting a Record/Playback device

RECORD / AUX

OUT

POWER

123456789

R A V

-30-10 -4 0 +4+8 +12

600

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Digital phones

If you have a digital (PBX) telephone service, you need to run an analog extension from the PBX (recommended for best performance) or use a digital-to-analog telephone line converter. For more information, contact ClearOne Technical Support.

Note: If you connect the RAV through a digital to analog line converter, you will not be able to use the tabletop controller or the RAV-Ware dialing interface to make calls.You will instead need to dial from the digital phone. The phone handset must be kept off hook for the duration of the call.

To connect to a digital phone

1. Connect one end of the telephone cable into the telephone line on the back of the mixer and the other end into the digital-to-analog converter.

2. Connect the converter's power adapter into an electrical outlet.

3. Connect a second telephone cable from the converter to a PBX phone. Consult the converter user manual for more information.

Figure 2.20. Connecting the RAV mixer to digital-to-analog converter

Connecting the RAV — Auxiliary Devices

Electrical Outlet

AC Adapter

Telco Line

Camera

Control

Lan

RAV mixer

Record/Aux

Left +

Left In

Mic Pod

Right In

Right +

Left Out

Right Out

Power 12V DC 1A

Left -

Right -

Phone Jack

Digital-to-Analog Converter

Digital, PBX, or Multi-line phone

Handset

RAV-Ware

Software Configuration

RAV-Ware — Introduction

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

RAV-Ware overview

ClearOne’s RAV-Ware™ software provides an easy interface for configuring system settings and customizing the audio in your RAV 600/900 business conferencing system. While the RAV system is designed to work out of the box for audio conferencing setups, RAV-Ware is required to adjust audio levels and equalizer settings for the RAV components as well as the auxiliary audio devices. Once installed, RAV-Ware allows configuration locally through USB or RS-232 connection, or remotely through the Ethernet connection.

Menus and Toolbar: Easily create, open or save files, find RAV systems on the network, add phonebook entries, configure regional settings and view the event log.

Connections: Lists available units connected through serial or USB ports, or on the network.

Device Toolbox: Lists common brands of auxiliary audio products (video codecs, sound

cards, VCRs and amplifiers).The audio settings for these devices have been optimized for use with the RAV system.

Configuration Screen: Quickly access the configuration windows for the RAV system by clicking the icons.

Online/Offline indicator: Shows connection status of RAV-Ware(online/offline) and the name of the connected unit.

Status Indicators: Status for Communications (green = online, red = offline), Telephone In Use (red = not in use, green = in use) and Mic Mute (red = mute).

Getting started with RAV-Ware

Please ensure that you have administrative privileges before attempting to install RAV-Ware on computers running Windows 2000 or later. You should also review the System Requirements on page 9, to ensure software will run correctly and that you have all the necessary network information.

Install RAV-Ware

1. Close all programs or applications running on your PC or laptop and insert the RAV-Ware CD that shipped with your RAV system into the CD-ROM drive.

• If the Autorun feature is enabled on the PC, the CD will open automatically.

• If the Autorun window does not open, select Run from the Start menu.Type

<drive>:\\setup.exe where <drive> is the letter of the CD-ROM drive (e.g., D:\\setup.exe).

2. Follow the on-screen instructions.

Note:The Disk Cost button allows you to view all available disk space.

Introduction

Figure 3.1. Installing RAV-Ware

Figure 3.3. Installing RAV-Ware

Figure 3.2. Disk Cost

Menus and Toolbar

Connections

Device Toolbox

Configuration Screen

Online/Offline

Status Indicators

RAV-Ware — Introduction

RAV-Ware files

You can save current RAV-Ware files, create new files, edit existing files and import files using the menus and toolbar icons. When connected to a RAV unit, any changes made to a RAV-Ware file are updated immediately, but must be saved to remain permanent.

To save a file

1. From the File menu, select

Save File

2. Browse to the desired location and enter the name of the file.

3. Click

Save

Tip

:You can right click on the configuration window and select

Save

File

to save your file.You can also select

Save As

to rename and save

the file you are working on.

To create a new file

1. Click the

New File

toolbar icon.

2. Select either the RAV 600 or RAV 900 depending on your system.This will open the Configuration Screen where you can set user preferences for your RAV system.

3. Save the file.

To edit an existing file

1. Click the

Edit File

toolbar button.

2. Locate and select the file you want to edit.

3. Click Open.

4. Make desired changes to the file.

5. Save the file.

Note: The changes will only take effect after they have been imported to a connected RAV system.

To import a file

1. Connect to a RAV unit.

2. From the File menu, select

Import

3. Choose your RAV file.

4. Click

Open

.The RAV unit will reboot and then update with all the

file changes.

Tip

: You can also right-click on the configuration window and select

Import to import a saved RAV file.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

RAV-Ware — Introduction

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

RAV-Ware connections

When you connect to the RAV unit, RAV-Ware automatically finds all RAV units connected serially or on the same subnetwork and lists them in the Connections pane.

To connect to the RAV

1 Double-click the RAV-Ware desktop icon. Or, select RAV-Ware from the Start

menu (start/programs/rav-ware/ravware.exe).

2 Click the RAV icon in the Connection pane.

• If you are connected serially, the RAV configuration window appears.

• If you are connected through the network, you will be prompted to enter a user name and password.The default user name is

ClearOne

and the default password is

RAV

Note: To connect to a RAV unit on a different subnetwork, use Network Find. See page 26.

Figure 3.4. RAV-Ware units

Figure 3.5. Configuration window

Connected RAV unit

Configuration Screen

Online indicator with RAV unit name

RAV-Ware — Configuring System Settings

RAV-Ware — Introduction

Network Find

Network connection allows you to connect to any RAV system on your network using its IP address or a unique network name. Use Network Find to access RAV units not listed in the Connections pane, but which reside on the same network.

To open the Network Find

• Click the

Network Connection

button on the toolbar.

To connect to a system on the network

1. Enter the

IP address

name

of the RAV system to

which you want to connect.

2. Click

3. You will see a password prompt window. Enter the

User Name

and

Password

of the networked system.

The default user name is

ClearOne

and the default

password is

RAV.

4. Click OK.The system icon will appear in the Connection list and the Configuration screen will open.

Note

: Once you have connected to a RAV unit using network find, a shortcut connection icon for that unit will as long as RAV can find the unit on the network. If RAV can not find the unit, the shortcut icon will be removed.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

System settings include Communication, Regional and Telephone settings.

Communication Settings

The Communication window allows you to adjust the connectivity settings of external devices that communicate with the RAV, including the network, serial or USB connections.You can connect a PTZ camera to the Camera port and use the Voice Tracking feature. You can also change the RF frequency to match the frequency of your controller or if you are experiencing interference on the current channel.

To open the Communication Settings window

• Click the

Communication

icon in the Configuration screen.

Note

: When RAV is connected to a DHCP network, network, IP, Gateway and subnetwork addresses are automatically assigned. Unless you want to specify a static IP address, there is no need to configure network settings.

To create a static IP address

Note: Contact the network administrator for network settings.

1. Create a unique network name and enter it in the

Network Name

field. (Default is ClearOne-XX where XX is the last two digits of the MAC address.)

2. C

lear the Use DHCP option and enter the IP,

Subnet and Gateway addresses.

3. Select

Use DNS

if you have a Domain Name Server and want name resolution (to use a network name) for your static IP address.

4. In the IP Filters section, enter specific IP addresses that will be allowed to access the RAV system.

You can specify a range of IP addresses by using zeros. For example, entering 192.168.105.0 will allow any IP addresses in the 192.168.105.1 to

192.168.105.254 range to access the RAV system.

5. Click

6. Click

Ye s

to save your settings.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Figure 3.8. Network settings

Configuring System Settings

Figure 3.6. Network Find

Figure 3.7. User Name/Password

Figure 3.9. Confirm changes

RAV-Ware — Configuring System Settings

Regional Settings

In the Regional Settings window, you can configure the date and time to ensure an accurate time stamp on log files.

To open Regional Settings

• Click the

Regional Settings

icon in the Configuration screen.

To set date and time

1. Select

Use Local Time

, if you want to use

the time on your local computer.

– Or –

Clear the

Use Local Time

check box and

enter the

IP address

for the time server.

2. Select

Use Daylight Savings

if your region

observes daylight savings time.

3. Select your

Time Zone

and click OKto save

settings.

Telephone Settings

In the Telephone Settings window you can set telephone preferences such as auto-answer, auto-disconnect, ringer melody and program the local number. You can also adjust the telco level control, country setting and the flash settings.

To open Telephone Settings

• Click the

Telephone Settings

button on the configuration screen.

Figure 3.13. Date/Time settings

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

To change the User Name and Password

1. Click

User/Password

2. Specify the

User Name

3. Enter the

Password

4. Click

Note

: This option is only available when you are connected

to a RAV unit.

To configure the Camera port

1. Set the

Baud Rate

to match the baud rate

indicated in the camera specifications.

2. Select

Flow Control

to enable hardware flow con-

trol.

3. Click

to save settings and close the window.

To configure the Control port

1. Set the Control Port

Baud Rate

to match the baud

rate of the PC COM port or the control device.

2. Select

Flow Control

to enable hardware flow

control. (Flow Control is selected as default.)

3. Click

to save settings and close the window.

Note: Flow Control is the regulation of information between two devices that are connected to one another. ClearOne recommends enabling Flow Control on the RAV system.

Attention

: If you are connected to the RAV unit through the serial port, you will need to reboot the unit before the baud rate and flow control changes take place. If you are connected to the RAV unit through the USB port, changes are made instantly.

To change RF frequency channel

1. Click the

Frequency Setting

tab in the Regional

Settings window.

2. Select a new frequency.The new frequency will be displayed.

Note

: The channel frequency allows the mixer to communicate with the controller. The frequency used by RAV-Ware must match the frequency used by the controller. See page 54 to set the controller frequency.

Attention

: If you are using the RAV 900, frequency

1 and frequency 8 are the same frequency.

Figure 3.11. Serial settings

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Figure 3.10. Password

Figure 3.12. Frequency settings

+ 42 hidden pages