ClearOne RAV1, RAV Users Manual

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RAV 600/900 User Manual

iii

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RAV — Table of Contents

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Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

The RAV 600/900 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Basic Room Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Connecting the RAV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Basic Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

RAV-Ware Software Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Configuring System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Customizing RAV Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Line Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Record and Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Camera Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Dialer and Phonebook Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Using the RAV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Using the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Programming Phone Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

form or by any means without written permission from ClearOne Communications. Printed in the United States

of America. ClearOne Communications reserves specific privileges. Information in this document is subject to

change without notice.

RAV 600/900 Installation and Operation Manual

ClearOne Part No. 800-153-001 November 2004

Table of Contents

Introduction

Introduction— The RAV 600/900

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Unpacking

Carefully remove all components of the RAV system from the packaging. Ensure that you received the following items:

RAV 600/900

Note: Rack mount ears come attached to the Mixer box. Refer to installation instructions

for more information.

If any parts are missing, please call the Technical Support Group at 1-800-283-5936 (USA) or 1-801-974-3760.

Note

: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately.

Introduction — The RAV 600/900

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The RAV product line is the first out-of-the-box room audio conferencing solution with the sound quality and flexibility of a professionally installed system. The RAV includes an audio conferencing mixer that uses distributed acoustical echo cancelling technology to provide the most intelligible full duplex audio conference experience available. Features include:

• Audio mixer for high quality audio performance in all acoustical environments.

• Internal telephone hybrid with touch-tone dialing capability, call controls including auto-answer, flash duration adjustment, ringer adjustment and phonebook with speed dial capabilities

• Microphone pods provide 360º audio pickup so every participant within the microphone pick-up range can be heard

• Ceiling or wall-mount Bose

speakers allow everyone in the room to experience rich,

natural sounding audio.

Services and support

If you need additional information on how to install, set up or operate your RAV 600/900, please contact us. We welcome and encourage your comments so we can continue to improve our products and serve your needs.

Product returns

All product returns require a return material authorization (RMA) number. Please contact ClearOne Technical Support before attempting to return your product. Make sure you return all the items that shipped with your product and include a brief description of how the product was being used when the problem occurred.

Technical support Sales and customer service

Tel: 1-800-283 5936 (USA) or

1-801-974-3760

Tel: 1-800-945-7730 (USA) or

1-801-975-7200

Fax: 1-801-974-3669 Fax: 1-800-933-5107 (USA) or

1-801-977-0087

E-mail: tech.support@clearone.com Web: www.clearone.com

E-mail: sales@clearone.com

The RAV 600/900

Figure 1.1 RAV unpacking

DOWN

123

ABC DEF

GHI JKL MNO

PQRS TUV WXYZ

HELP LINE

MENU ENTER

PHONEBOOK

CLEAR

PAUSE

DOWN UP

VOLUME

6' Power Cord

Qty: 1 for RAV 600 Qty: 2 for RAV 900

R A V

POWER

123456789

AAA Batteries

Qty: 4

Screw/Washer Rack Kit

Qty: 4

12' RJ-45 Cable 50' Speaker Cable

RAV Quick Start Guide

600

-30-10-4 0+4 +8+12

Mic Pods Qty: 2 with RAV 600 Qty: 3 with RAV 900

RAV-Ware Installation

and Manual CD

12' Telephon e Cable 7 ' RJ-45 Cable

6' RCA Cable

Qty: 2

Qty: 4 pair

Qty: 2

MUTE

CONFERENCE

FLASH REDIAL

ON/OFF

Controller Mixer

Ceiling-Mount Speakers

Wall-Mount Speakers

Power Supply

6' USB Cable 25' RJ-45 Cable

Controller

The controller allows you to manage all calls, program user preferences and adjust settings for your RAV.

Key Functions

Introduction— Product Overview

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Mixer

Front

Telephone LED

.This indicator lights red when the mixer is powered, but RAV is not in use. The indicator lights green when the RAV is in use and flashes green during an incoming call.

Microphone status LEDs

. Nine indicators (RAV 900) or six indicators (RAV 600) indicate the activation status of the microphone elements. When a microphone element is activated, the corresponding LED lights green. When microphones are muted, all LEDs turn red.

Meter LEDs.

These LEDs represent the output level from all audio inputs.

USB port

.This port enables USB connection to a PC.

Back

Telephone Set, Line

. RJ-11 connection to an analog telephone jack and an analog

telephone set.

RF antenna connector

. Connect the external RF antenna to this port.

C. RS-232

. RS-232 control port for connection to a control system such as AMX or Crestron

or to a computer.

Camera Control

. VISCA camera control port. This connection enables microphone activa-

tion to trigger camera presets (voice tracking).

LAN

.This is a 10/100 BaseT auto-detecting Ethernet port for system control through a

data network.

Mic Pod In

. Use a Cat. 5 cable with RJ-45 connectors to connect the microphone pods.

Playback In/Record Out

. RCA connection to recording devices such as a VCR.

Line In/Out

. RCA connection to a codec, amplifier or sound card.

Speaker Output

. Use speaker wire to connect these push terminals to the Bose

loudspeakers.

Power. 12 VDC.

Power supply.

Figure 1.2. Mixer front

Figure 1.3. Mixer back

Introduction — Product Overview

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Product Overview

DOWN

UP MENU ENTER

PHONEBOOK

CLEAR

DOWN UP

VOLUME

LCD Icon

ANTENNA

SIGNAL

BATTERY

Key

ON/OFF

FLASH

MUTE

STATUS

REDIAL

ENTER

PHONEBOOK

CLEAR

DOWN UP

VOLUME

MUTE

123

CONFERENCE

ABC DEF

GHI JKL MNO

FLASH REDIAL

ON/OFF

PQRS TUV WXYZ

HELP LINE

PAUSE

Function

Indicates commands are received and awknowledged by base unit and represents the signal strength from the base unit to the controller.

Indicates battery level

Function

Press to activate the phone and access the dial tone. Press again to hang up the phone.

Press to use call forwarding, access call waiting, or make a three-way conference call (if supported by your telephone service).

Press once to mute microphones during a call. Press again to unmute.

Press to dial your conferencing services provider. This number must be programmed to speed dial number 20.

Press once to dial the last number called.

Press once to access the controller programming menu. Once you are in the Menu, this key serves as the Enter key.

Press once to dial stored numbers. When you are in the Menu, use this key to delete entries or to go back to the previous screen.

Press down or up to navigate through the menu and phonebook.

Press while on a call to adjust call volume and ringer .

CDA

Introduction— Basic Room Design

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Basic Room Design for RAV

To ensure best microphone and loudspeaker placement (ceiling or wall-mount), please use the following guidelines. For more information on Room Design, or to view the RAV online training course, visit www.clearone.com.

Microphones

Center mic pods on the table at an equal distance apart. Place the controller on the same table as the mics. In typical conferencing environments, participants should be seated 4–8' from a mic pod.

Mic pick-up range is dependent on room conditions. Background noise, reflective hard surfaces and the number of participants may affect the pick-up range. Use the following guidelines for best placement of your RAV mic pods and then adjust for your specific room conditions.

Figure 1.6. Recommended microphone placement

Introduction — Product Overview

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Microphone Pods

Mute Button.

Press to mute or unmute all microphones in the RAV system.

LEDs

.These two LEDs illuminate green when the microphones are not muted and illuminate red when the microphone is muted. The LEDS flash red if the microphones are not connected properly.

Speakers (ceiling or wall-mount)

Push Terminal connectors

. Connect to the RAV mixer using speaker wire (wall-mount

speakers are pictured).

Figure 1.4. Microphone pods

Figure 1.5. Speakers

Basic Room Design

RAV 900

Introduction— Installation Overview

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Introduction — Basic Room Design

Loudspeakers

Ceiling-mount loudspeakers

For best performance, ceiling loudspeakers should be installed directly above the microphone pods. If you have a RAV 900 with three mic pods, install the ceiling loudspeakers above the first and third mic pods.The ceiling speakers must be set to 8 Ohms. Please refer to the Bose user manual for instructions.

Wall-mount loudspeakers

Place the left channel loudspeaker on the left side of the room and the right channel loudspeaker on the right. (Refer to the label on the back of each loudspeaker.) Make sure the back of each loudspeaker is parallel to the front wall.

For best controller performance

• Do not install the RAV mixer in a metal cabinet unless you are using the remote antenna accessory.

• Keep the mixer within line of sight of the controller, such as on the top of a credenza.

• Ensure antenna is connected to the back of the mixer and is pointed up.

• If installing the mixer in an equipment rack, make sure it is placed at or near the top of the rack.

For best audio performance

• Use the provided cables.

• Do not move microphones while on a call.

• Speak at a normal conversation level and direct your voice toward the microphones.

• Do not place microphones next to fans, projectors or computers.

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Read the user manual

Please read through the RAV Quick Start Guide and print User Manual to familiarize yourself with the RAV system. Refer to the Help File in RAV-Ware for information on the software. Read through all requirements and safety information to be sure you set up and configure your RAV correctly.

Make sure your network is ready

Review all system requirements. Then check with your network administrator to be sure your network meets all the RAV requirements.

Connect cables

Connect all cables. If you are planning on using the RAV for web or videoconferencing, you’ll need to connect peripheral equipment. See pages 14–22.

Install software

Install RAV-Ware and then use to adjust sound levels and to configure settings for additional equipment such as a video codec or a recording device. See pages 26–49.

Begin using

Use the controller to answer and make calls. See pages 52–59.

Installation Overview

Figure 1.8 Recommended wall-mount speaker placement

Figure 1.7 Recommended ceiling-mount speaker placement

Ceiling Speakers

RAV 600

Ceiling Speakers

Loudspeaker

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Introduction — Installation Overview

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System Requirements

Note

: Using a USB to serial adapter is not recommended.

Network information

To use RAV over a local area network (LAN), you need to know if the LAN uses Dynamic Host Configuration Protocol (DHCP) or if you need a static IP address.

If the LAN uses DHCP, there is no need to make any network adjustments unless you want to assign a static IP address.

If the LAN does not use DHCP, gather the following information prior to LAN setup:

• The IP address to be assigned to the RAV

• The subnet mask

• The IP address of the default gateway

Operating System and RAM

Windows 98 64 MB RAM Windows 2000 256 MB RAM Windows XP 256 MB RAM

Processor 300 MHz Pentium III or better

Monitor 1024 x 768 SVGA (16 bit) high color

Video Card SVGA 1024 x 768 minimum

Free Hard Disk Space 20 MB minimum

RS-232 COM port Up to 115,200 baud rate

USB port USB 1.1–2.0

Macromedia Flash Player 6.0

Component

Requirement

Connecting the RAV

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Connecting the RAV — Basic Connections

3. Connect the second and third microphone pod using the 12' Cat. 5 cables. (Third microphone on the RAV 900 only).

4. Connect the speakers to the mixer.

Note

: For best performance, speakers must be installed properly. If you are using the ceilingmount loudspeakers, you must change the setting to 8 Ohms. Refer to the instructions included in the Bose loudspeaker box.

5. Using the RJ-11 cable, connect an analog telephone jack to the

Line

jack on the mixer.

Note

: For instructions on connecting to a digital line, refer to page 18.

L +

L -

R +

R -

SPEAKER

Figure 2.4. Connect speakers

Figure 2.3. Connect additional microphones

Figure 2.5. Connect telephone cable

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Connecting the RAV should take less than one hour. Once basic connections for audio conferencing are made, the system is ready to use.

Audio conferencing

To set up audio conferencing

1. If you are installing the mixer into a rack, remove the side panels, rotate them and then reattach using the four screws and washers (optional).

2. Connect first microphone pod to the mixer with the 25' Cat. 5 cable.

Basic Connections

Figure 2.2. Connect to first microphone pod

Figure 2.1. Attach rack ears

MIC POD

OUT

LINE

Connecting the RAV— Basic Connections

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9. Attach the external antenna and turn it so the it is in an upright position.

10. Insert four AAA batteries into the RF controller.

Figure 2.9. Attach external antenna

TELEPHONE

LINE

RS-232

SET

Connecting the RAV — Basic Connections

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6. Using an RJ-11 cable (not supplied), connect an analog telephone set to the

Set

jack on

the mixer. (optional)

7. Using the 7' Cat. 5 cable, connect the mixer to the network. (Network settings can be changed in RAV-Ware.)

8. Using the power supply cords, connect the mixer to an electrical outlet.

Figure 2.7. Connection to network

Figure 2.8. Connection to electrical outlet

Figure 2.6. Connection to network

Figure 2.10. Insert batteries

SET

Back of Controller

4 AAA Batterie

Connecting the RAV— Auxiliary Devices

To connect to a sound card

1. Using an RCA cable, connect the

Line In

on the RAV mixer to the line out on a sound card.

2. Using an RCA cable, connect the Line Out on the RAV mixer to the line in on a sound card.

To connect to amplifier

• Using an RCA cable, connect the

Line Out

on the RAV mixer to the line in on an amplifier.

• Using an RCA cable, connect the Record Out on the RAV mixer to the line in on a sound card.

Note: User RAV-Ware to adjust the equalization and volume of these devices. Refer to pages 38–42 for more information.

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Connecting the RAV— Auxiliary Devices

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The mixer allows connection to a number of different audio and video peripherals, such as video codecs, VCRs, cameras and computers.

Connecting video codecs, amplifiers and sound cards

Line input/output devices such as video codecs, amplifiers and sound cards can be connected to the Line In and Line Out connectors on the RAV mixer. These connectors are mono-audio.

To connect to a video codec

1. Using an RCA cable, connect the

Line In

on the RAV mixer to the line out on a video

codec.

2. Using an RCA cable, connect the Line Out on the RAV mixer to the line in on a video codec.

Figure 2.13. Connecting a Line In/Out device

Auxiliary Devices

Figure 2.14. Connecting a Line In/Out device

Figure 2.15. Connecting a Line In/Out device

OUT

LINE

OUT

Connecting the RAV— Auxiliary Devices

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Connecting for serial control

You can connect a computer or a control device, such as an AMX or Crestron, to the RAV mixer through the serial control port.

To connect a computer serial port

• Connect computer to

Control

port on the back of the mixer using a standard serial cable.

Connecting for USB control

You can connect a computer to the RAV to access RAV-Ware through the USB port.

To connect a computer through the USB port

• Connect computer to the

USB

port on the front of the mixer using a USB cable.

Note

: The USB drivers are installed when you install RAV-Ware.

Figure 2.18. Connecting a computer serially

Figure 2.19. Connecting a computer through the USB

Connecting the RAV — Auxiliary Devices

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Connecting VCRs and DVD players

Record/Playback offers stereo audio input and output. You can record your audio/video conference or play audio using a playback device such as a VCR or DVD player.

Note

: You can also connect a mono-signal device or a non-record/playback device to these

line in/out connectors.

To connect to record/playback

• For recording, connect the

Left

and

Right audio Out

on the RAV to the left and right audio

in on the VCR or DVD player.

• For playback, connect the

Left

and

Right audio In

on the RAV to the left and right out on

the VCR or DVD player.

Connecting PTZ cameras

The RAV system provides voice tracking capabilities through VISCA control port connection to a Pan,Tilt, Zoom camera. Voice Tracking allows the camera to move to preset positions based on microphone activation. For instructions on programming the presets, see page 36.

To add a camera

• Connect the camera to the

Camera Control

port on the mixer.

Note

: The camera video signals connect to a video codec.

Figure 2.17. Connecting a camera

Figure 2.16. Connecting a Record/Playback device

RECORD / AUX

OUT

POWER

123456789

R A V

-30-10 -4 0 +4+8 +12

600

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Digital phones

If you have a digital (PBX) telephone service, you need to run an analog extension from the PBX (recommended for best performance) or use a digital-to-analog telephone line converter. For more information, contact ClearOne Technical Support.

Note: If you connect the RAV through a digital to analog line converter, you will not be able to use the tabletop controller or the RAV-Ware dialing interface to make calls.You will instead need to dial from the digital phone. The phone handset must be kept off hook for the duration of the call.

To connect to a digital phone

1. Connect one end of the telephone cable into the telephone line on the back of the mixer and the other end into the digital-to-analog converter.

2. Connect the converter's power adapter into an electrical outlet.

3. Connect a second telephone cable from the converter to a PBX phone. Consult the converter user manual for more information.

Figure 2.20. Connecting the RAV mixer to digital-to-analog converter

Connecting the RAV — Auxiliary Devices

Electrical Outlet

AC Adapter

Telco Line

Camera

Control

Lan

RAV mixer

Record/Aux

Left +

Left In

Mic Pod

Right In

Right +

Left Out

Right Out

Power 12V DC 1A

Left -

Right -

Phone Jack

Digital-to-Analog Converter

Digital, PBX, or Multi-line phone

Handset

RAV-Ware

Software Configuration

RAV-Ware — Introduction

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RAV-Ware overview

ClearOne’s RAV-Ware™ software provides an easy interface for configuring system settings and customizing the audio in your RAV 600/900 business conferencing system. While the RAV system is designed to work out of the box for audio conferencing setups, RAV-Ware is required to adjust audio levels and equalizer settings for the RAV components as well as the auxiliary audio devices. Once installed, RAV-Ware allows configuration locally through USB or RS-232 connection, or remotely through the Ethernet connection.

Menus and Toolbar: Easily create, open or save files, find RAV systems on the network, add phonebook entries, configure regional settings and view the event log.

Connections: Lists available units connected through serial or USB ports, or on the network.

Device Toolbox: Lists common brands of auxiliary audio products (video codecs, sound

cards, VCRs and amplifiers).The audio settings for these devices have been optimized for use with the RAV system.

Configuration Screen: Quickly access the configuration windows for the RAV system by clicking the icons.

Online/Offline indicator: Shows connection status of RAV-Ware(online/offline) and the name of the connected unit.

Status Indicators: Status for Communications (green = online, red = offline), Telephone In Use (red = not in use, green = in use) and Mic Mute (red = mute).

Getting started with RAV-Ware

Please ensure that you have administrative privileges before attempting to install RAV-Ware on computers running Windows 2000 or later. You should also review the System Requirements on page 9, to ensure software will run correctly and that you have all the necessary network information.

Install RAV-Ware

1. Close all programs or applications running on your PC or laptop and insert the RAV-Ware CD that shipped with your RAV system into the CD-ROM drive.

• If the Autorun feature is enabled on the PC, the CD will open automatically.

• If the Autorun window does not open, select Run from the Start menu.Type

<drive>:\\setup.exe where <drive> is the letter of the CD-ROM drive (e.g., D:\\setup.exe).

2. Follow the on-screen instructions.

Note:The Disk Cost button allows you to view all available disk space.

Introduction

Figure 3.1. Installing RAV-Ware

Figure 3.3. Installing RAV-Ware

Figure 3.2. Disk Cost

Menus and Toolbar

Connections

Device Toolbox

Configuration Screen

Online/Offline

Status Indicators

RAV-Ware — Introduction

RAV-Ware files

You can save current RAV-Ware files, create new files, edit existing files and import files using the menus and toolbar icons. When connected to a RAV unit, any changes made to a RAV-Ware file are updated immediately, but must be saved to remain permanent.

To save a file

1. From the File menu, select

Save File

2. Browse to the desired location and enter the name of the file.

3. Click

Save

Tip

:You can right click on the configuration window and select

Save

File

to save your file.You can also select

Save As

to rename and save

the file you are working on.

To create a new file

1. Click the

New File

toolbar icon.

2. Select either the RAV 600 or RAV 900 depending on your system.This will open the Configuration Screen where you can set user preferences for your RAV system.

3. Save the file.

To edit an existing file

1. Click the

Edit File

toolbar button.

2. Locate and select the file you want to edit.

3. Click Open.

4. Make desired changes to the file.

5. Save the file.

Note: The changes will only take effect after they have been imported to a connected RAV system.

To import a file

1. Connect to a RAV unit.

2. From the File menu, select

Import

3. Choose your RAV file.

4. Click

Open

.The RAV unit will reboot and then update with all the

file changes.

Tip

: You can also right-click on the configuration window and select

Import to import a saved RAV file.

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RAV-Ware — Introduction

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RAV-Ware connections

When you connect to the RAV unit, RAV-Ware automatically finds all RAV units connected serially or on the same subnetwork and lists them in the Connections pane.

To connect to the RAV

1 Double-click the RAV-Ware desktop icon. Or, select RAV-Ware from the Start

menu (start/programs/rav-ware/ravware.exe).

2 Click the RAV icon in the Connection pane.

• If you are connected serially, the RAV configuration window appears.

• If you are connected through the network, you will be prompted to enter a user name and password.The default user name is

ClearOne

and the default password is

RAV

Note: To connect to a RAV unit on a different subnetwork, use Network Find. See page 26.

Figure 3.4. RAV-Ware units

Figure 3.5. Configuration window

Connected RAV unit

Configuration Screen

Online indicator with RAV unit name

RAV-Ware — Configuring System Settings

RAV-Ware — Introduction

Network Find

Network connection allows you to connect to any RAV system on your network using its IP address or a unique network name. Use Network Find to access RAV units not listed in the Connections pane, but which reside on the same network.

To open the Network Find

• Click the

Network Connection

button on the toolbar.

To connect to a system on the network

1. Enter the

IP address

name

of the RAV system to

which you want to connect.

2. Click

3. You will see a password prompt window. Enter the

User Name

and

Password

of the networked system.

The default user name is

ClearOne

and the default

password is

RAV.

4. Click OK.The system icon will appear in the Connection list and the Configuration screen will open.

Note

: Once you have connected to a RAV unit using network find, a shortcut connection icon for that unit will as long as RAV can find the unit on the network. If RAV can not find the unit, the shortcut icon will be removed.

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System settings include Communication, Regional and Telephone settings.

Communication Settings

The Communication window allows you to adjust the connectivity settings of external devices that communicate with the RAV, including the network, serial or USB connections.You can connect a PTZ camera to the Camera port and use the Voice Tracking feature. You can also change the RF frequency to match the frequency of your controller or if you are experiencing interference on the current channel.

To open the Communication Settings window

• Click the

Communication

icon in the Configuration screen.

Note

: When RAV is connected to a DHCP network, network, IP, Gateway and subnetwork addresses are automatically assigned. Unless you want to specify a static IP address, there is no need to configure network settings.

To create a static IP address

Note: Contact the network administrator for network settings.

1. Create a unique network name and enter it in the

Network Name

field. (Default is ClearOne-XX where XX is the last two digits of the MAC address.)

2. C

lear the Use DHCP option and enter the IP,

Subnet and Gateway addresses.

3. Select

Use DNS

if you have a Domain Name Server and want name resolution (to use a network name) for your static IP address.

4. In the IP Filters section, enter specific IP addresses that will be allowed to access the RAV system.

You can specify a range of IP addresses by using zeros. For example, entering 192.168.105.0 will allow any IP addresses in the 192.168.105.1 to

192.168.105.254 range to access the RAV system.

5. Click

6. Click

Ye s

to save your settings.

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Figure 3.8. Network settings

Configuring System Settings

Figure 3.6. Network Find

Figure 3.7. User Name/Password

Figure 3.9. Confirm changes

RAV-Ware — Configuring System Settings

Regional Settings

In the Regional Settings window, you can configure the date and time to ensure an accurate time stamp on log files.

To open Regional Settings

• Click the

Regional Settings

icon in the Configuration screen.

To set date and time

1. Select

Use Local Time

, if you want to use

the time on your local computer.

– Or –

Clear the

Use Local Time

check box and

enter the

IP address

for the time server.

2. Select

Use Daylight Savings

if your region

observes daylight savings time.

3. Select your

Time Zone

and click OKto save

settings.

Telephone Settings

In the Telephone Settings window you can set telephone preferences such as auto-answer, auto-disconnect, ringer melody and program the local number. You can also adjust the telco level control, country setting and the flash settings.

To open Telephone Settings

• Click the

Telephone Settings

button on the configuration screen.

Figure 3.13. Date/Time settings

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To change the User Name and Password

1. Click

User/Password

2. Specify the

User Name

3. Enter the

Password

4. Click

Note

: This option is only available when you are connected

to a RAV unit.

To configure the Camera port

1. Set the

Baud Rate

to match the baud rate

indicated in the camera specifications.

2. Select

Flow Control

to enable hardware flow con-

trol.

3. Click

to save settings and close the window.

To configure the Control port

1. Set the Control Port

Baud Rate

to match the baud

rate of the PC COM port or the control device.

2. Select

Flow Control

to enable hardware flow

control. (Flow Control is selected as default.)

3. Click

to save settings and close the window.

Note: Flow Control is the regulation of information between two devices that are connected to one another. ClearOne recommends enabling Flow Control on the RAV system.

Attention

: If you are connected to the RAV unit through the serial port, you will need to reboot the unit before the baud rate and flow control changes take place. If you are connected to the RAV unit through the USB port, changes are made instantly.

To change RF frequency channel

1. Click the

Frequency Setting

tab in the Regional

Settings window.

2. Select a new frequency.The new frequency will be displayed.

Note

: The channel frequency allows the mixer to communicate with the controller. The frequency used by RAV-Ware must match the frequency used by the controller. See page 54 to set the controller frequency.

Attention

: If you are using the RAV 900, frequency

1 and frequency 8 are the same frequency.

Figure 3.11. Serial settings

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Figure 3.10. Password

Figure 3.12. Frequency settings

RAV-Ware — Configuring System Settings

RAV-Ware — Customizing RAV Components

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Your RAV system is pre-configured for optimal audio quality right out of the box. However, you can customize the audio and adjust volume to match user preferences. You can also change the mix of audio being sent to the far-end conference site and recording devices.

Microphones

You can adjust microphone volume and enable or disable Automatic Level Control (ALC) settings in the Microphone Settings window. Automatic Level Control automatically adjusts microphone levels to ensure participants’ voices are transmitted at consistent levels regardless of whether people are speaking loudly or softly.

To access Microphone Settings

• Click the Mic Pod button on the configuration

window.

To enable ALC

• Click the ALC button. The indicator will turn green

when ALC is enabled.

To adjust audio level (volume)

• Using the slider, adjust the volume.The meter will display output levels.

To set Acoustic Echo Cancellation (AEC)

1. Click

Advanced

2. Click

AEC

to enable Acoustic Echo Cancellation.

The indicator will turn green.

Note: AEC prevents echo from reaching the far-end. ClearOne recommends keeping AEC enabled.

To set Noise Cancellation (NC)

1. Click

Advanced

2. Click

to enable noise cancellation. The indicator will

turn green

Note: Noise Cancellation prevents ambient or background noise from being sent to the far-end. ClearOne recommends keeping NC enabled.

Customizing RAV Components

Figure 3.17. Microphone settings

To change telephone preferences

1. Set the system to

Auto-Answer

after

Rings

4 Rings

or select

Disabled

if you

want to manually answer calls.

2. Select

Auto-Disconnect

if you would like RAV to disconnect when it detects loopdrop or call progress tones.

3. Select from three available ringer melodies. Click

Ringer Test

to hear selected melody.

Note

: This option is only available when you

are connected to a RAV unit.

4. Select

Audible Connect

if you would like one tone to sound when the RAV is taken off hook and two tones to sound when the RAV is hung up.

5. Adjust ringer volume using the Ringer Level slider.

6. Enter the

Local Number

for the RAV system. The local number displays on the third line of the controller LCD.

To select telephone configuration

1. Select the

Country

where the phone is

being used (default is US/Canada).

2. Select

Flash

duration from the Flash Settings list.This setting is dependent on the requirements of your PBX or telephone system.

To adjust telephone level

1. Select

Auto Receive Level Control

.(The default is Off.) Clearone recommends keeping Auto Receive Level Control selected.This feature automatically adjusts the far end audio to keep it at a constant level.

2. Use the sliders to adjust the level of the telco transmit and telco receive.

Figure 3.14. Telephone preferences

Figure 3.15. Telephone configuration

Figure 3.16. Telephone level

Figure 3.18. Advanced settings

RAV 600/900 — Customizing RAV Components

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Mixer

The Mixer Console allows you to create audio mixes for the different outputs, adjust volume levels and view the output meters. The audio inputs are shown along the left side of the window and the audio outputs are along the top.

To open the Mixer Console

• Click the

Mixer Console

button.

To create a mix of audio

• Select which audio is to be included in each output mix. A check mark indicates the audio will be included in the output mix.

RAV-Ware does not give options to route

microphone audio to the loudspeakers, the line input to the line output or the telephone receive to the telephone transmit.This prevents audio looping.

To adjust audio levels

• Use the sliders to adjust the audio levels for Playback,Telephone, Line In and the microphone pods.

Note: You can also adjust levels by opening the configuration windows for each component. Changes made to the levels on the audio mixer window will be reflected in the configuration windows.

Effects of using an external amplifier

If you connect an external amplifier to the RAV unit on either the Line Out port or the Record Out port, the mixer console options change.

• If you place an external amplifier on the Line Output, the options to route any audio to the loudspeakers and to route the microphones to the Line Output are no longer available.

• If you place an external amplifier on Record, the options to route any audio to the loudspeakers and to route the microphones to the Record output are no longer available.

Figure 3.20. Audio Mixer

Loudspeakers

You can adjust your Bose loudspeaker equalization, change volume levels and enable ClearEffect in the Loudspeaker Settings window. Equalization in RAV-Ware is similar to the bass and treble adjustments on a stereo. Increasing or decreasing the low, mid and high frequencies and levels allows you to customize loudspeaker audio and provide the optimal listening experience for your users. When ClearEffect is enabled, it causes the audio coming from the telephone line to emulate wideband audio. It does this by adding high and low frequencies to the audio signal, creating a fuller sound.

To access Loudspeaker Settings

• Click the

Loudspeaker

button on the configuration window.

To enable ClearEffect

• Click the

ClearEffect Off/On

button. The indicator will turn green when ClearEffect is enabled.

To adjust equalization

• Adjust the the Low, Mid and High frequency tones using the Equalization sliders.

To adjust audio level (volume)

• Using the slider, adjust the volume. The meter will display output levels.

Figure 3.19. Loudspeaker settings

Figure 3.21. Audio Mixer with external amplifier

RAV-Ware — Configuring Auxiliary Devices

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Adjusting Line Input/Output settings

If your device is not listed in the Device Toolbox you can manually customize and configure the audio of your auxiliary devices in the Line Input and Line Output windows. Line input and output devices include video codecs, CD players, amplifiers and sound cards.

To access line input settings

• Open the Line Input window by clicking on the

Line Input

device icon.

To adjust equalization

• Adjust the Low, Mid and High frequency tones using the Equalization sliders.

To adjust audio level (volume)

• Using the slider, adjust the volume.The meter will display input levels.

Note:To save the name and setting of your line input device, refer to the Device Toolbox Editor on page 43.

To access line output settings

• Open the Line Output window by clicking on the

Line Output

device icon.

To adjust equalization

• Adjust the Low, Mid and High frequency tones using the Equalization sliders.

To adjust audio level (volume)

• Using the slider, adjust the volume.The meter will display input levels.

Note:To save the name and setting of your line output device, refer to the Device Toolbox Editor on page 49.

Figure 3.23. Line Input

Figure 3.24. Line Output

The RAV mixer has jacks for Line Input and Line Output that allow you to connect different auxiliary devices . You can configure audio levels for these devices through RAV-Ware.You can use devices that have preconfigured audio settings from the Device Toolbox or you can manually set the audio settings for your line in and line out devices.

Preconfigured video codecs, amplifiers and sound cards

The audio settings for many common auxiliary devices such as video codecs, VCRs, amplifiers and sound cards, have been pre-configured for optimal performance with the RAV system. Preconfigured devices are listed in the Device Toolbox and can be placed on the Line In and Line Out icons.

Note: If you would like to add a device to the Device Toolbox, please refer to the Device Toolbox Editor on page 43.

To select a pre-configured line-level device

1. Click the

Device Toolbox

button to display preconfigured devices.

2. Click the + to expand the category that matches your device type.

3. Click the device name, hold and drag it to the configuration screen. Drop over the Line Input or Output. The label and icon will change based on the selected device.

Note

: Video codecs will cover both Line Input and Output. A sound card should be placed on

Line Input or on both input and output for web conferencing. An amplifier is Line Output only.

Line Input and Output

Figure 3.22. Line input device list

RAV-Ware — Configuring Auxiliary Devices

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Adjusting Record/Playback settings

If your device is not listed in the Device Toolbox you can manually customize and configure the audio of your auxiliary devices.The Record Settings window is used to customize and configure audio being sent to recording devices that are connected to the record jack on the RAV mixer. The Playback Settings window is used to customize and configure the audio from the playback device that is connected to the Playback jack on the RAV mixer.

To open playback settings

• Open the Playback configuration window by clicking on the

Playback

device icon.

To adjust equalization

• Adjust the Low, Mid and High frequency tones using the Equalization sliders.

To enable Stereo Mix

• Select

Stereo Mix

if your playback device uses stereo

inputs.

Note: RAV provides mono-only audio.

To adjust audio level (volume)

• Using the slider, adjust the volume.The meter will display input levels.

Note

:To save the name and setting of your playback device, refer to the Device Toolbox Editor

on page 43.

To open record settings

• Open the Record configuration window by clicking on the Record device icon.

To adjust equalization

• Adjust the Low, Mid and High frequency tones using the Equalization sliders.

To adjust audio level (volume)

• Using the slider, adjust the volume.The meter will display input levels.

Note: To save the name and setting of your recording device, refer to the Device Toolbox Editor on page 49.

Figure 3.26. Playback

Figure 3.27. Record

Record and Playback devices include VCRs, DVD players and sound cards, however the Record/Playback jacks are line level inputs and outputs and are not restricted to these devices. You can use devices that have preconfigured audio settings from the Device Toolbox or you can manually set the audio settings for your VCRs or DVD players.

Preconfigured record/playback devices

The audio settings for many common record/playback devices have been pre-configured for optimal performance with the RAV system. Preconfigured devices are listed in the Device Toolbox and can be placed on the Record and Playback icons.

To select a preconfigured record/playback device

1. Click the

Device Toolbox

button to display preconfigured devices.

2. Expand the category that matches the device you added.

3. Click the device and drag it to the configuration screen. Drop over the Record or Playback icon.

The label and icon will

change based on the selected device.

Note

: You are not limited to record and playback devices

with these connectors. The Record and Playback jacks are line input and line output jacks and can be connected to video codecs, CD players and amplifiers.

To remove a device

1. Right-click on the device you want to remove.

2. Select

Clear Device

Figure 3.25. Record/Playback device list

Record and Playback

RAV-Ware — Configuring Auxiliary Devices

RAV-Ware — Dialer and Phonebook Usage

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To test camera presets

1. Select the camera you are testing.

2. Click

Run Preset

for each microphone pod to test the programming.

The camera should move to the preset position for each microphone.

The RAV system includes a Phonebook that stores up to 20 names and phone numbers. Phonebook entries may be entered through RAV-Ware or using the RF controller. The Dialer in RAV-Ware mimics the RF controller and may be used to make calls, mute microphones and adjust the loudspeaker volume. See pages 48-55 for information on using the RF controller.

Phonebook

RAV-Ware features a Phonebook utility which stores up to 20 phone numbers.These numbers are also assigned a speed dial number for dialing convenience through the RAV Controller. Phonebook entries are listed in alphabetical order. You can add, edit or delete entries from the Phonebook window.

To open the Phonebook

• Click the

Phonebook

button on the toolbar.

To add a Phonebook entry

1. Click

New Entry

2. Enter the

Name and Number

3. Enter a

Speed Dial Number

4. Click

Add Entry

To delete a Phonebook entry

1. Select the entry you want to delete.

2. Click

Remove

To edit a Phonebook entry

1. Select the entry you want to edit.

2. Make desired changes to the entry.

3. Click

Change

Dialer and Phonebook Usage

Figure 3.29. Phonebook Edit

The RAV system provides voice tracking capabilities through VISCA control port connection to a PTZ camera.

Setting camera presets

The camera presets are programmed in RAV-Ware and assigned to each microphone pod. When a specific microphone is activated, the PTZ camera will move to the associated preset camera position.The RAV 900 Supports three camera positions and a home position.The RAV 600 supports two camera positions and a home position.

Note: The PTZ camera can still be controlled manually from the camera or video codec remote control.

To open Camera Controls

• Click the

Camera Controls

button on the configuration window.

Note

: This option is only available when you are connected to a RAV unit and have a camera

connected to the VISCA port.

To set camera presets

1. Select the

Camera Control Mode

, either Sony

or Canon.

2. Select which camera you are programming.

3. Select the

Camera Delay

. Camera delay is the amount of time the microphone must be activated before the camera moves to the preset position and amount of time the microphone must be inactive before returning to the home position. ClearOne recommends setting the camera delay to at least two seconds to prevent the camera from changing positions at every sound.

4. Using the directional arrow buttons and the Zoom In and Out buttons, position the camera

for the first microphone pod.

5. Click

Save Preset

under the microphone pod to assign the camera position to the mic pod.

6. Repeat steps for the second and third mic pod (RAV 900 only) and home position.

7. Select the

Voice Tracking System Enabled

Note

: Once you set the presets, do not switch Camera Control Mode (the camera type).This will

delete all presets.

Figure 3.28. Camera Controls

Camera Controls

RAV-Ware — Phonebook and Dialer Usage

RAV-Ware— Phonebook and Dialer Usage

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To make a call from the phonebook

1. Using the mouse, select the number in the phonebook.The name and number appear in the display window.

2. Click

ON/OFF

button to dial the call.

Tip

: You can also double click the name in the phonebook.The phone will be taken off hook and

the number dialed.

To end a call

• Click the

ON/OFF

button.

To redial

• Click the

REDIAL

button. The phone will automatically be taken off hook and the last

dialed number will be called.

To send a Flash signal

• If your telephone service includes call transfer, call waiting or conference calling, you can use the Flash key. Refer to your local telephone service provider for details.

To mute/unmute

1. Click the

MUTE

button to mute all microphones. The LED on the microphones will

illuminate red.

2. Click the

MUTE

button again to unmute all the microphones.The LED on the microphones

will illuminate green.

To adjust call volume

• Use the UPand

DOWN

buttons to adjust the call volume to the desired level.

To return to the Configuration screen

• Click the

Switch to Flow Window

to return to the configuration

screen.

Dialer

While most calls will be made using the RF controller, you can also manage all your calls from the Dialer in RAV-Ware.You can dial a number, redial the last dialed call, and disconnect calls. You can also use flash settings, mute the microphones and adjust loudspeaker volume.

To open the Dialer

• Click the

Dialer

icon on the configuration window.

Note

: This option is only available when you are connected to a RAV unit and have a telephone line connected to the LINE port on the mixer.

To make a call

1. Click the

ON/OFF

button.

2. Dial the number as you would on a standard phone. The number appears in the dialing window at the top.

Note: You can also pre-dial the number and press the

ON/OFF

button to connect the call. Press

and hold the pound key (#) to enter a pause in the dialing string.

Tip

: You can also dial using the 0-9, * and # on your on your keyboard.The Enter key connects

to and disconnects from the telephone line.

Figure 3.30. Dialer window

RAV-Ware — Advanced Features

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Event Log

The Event Log keeps record of a user selectable list of events. You select which events you want recorded and RAV-Ware keeps a log allowing you to periodically review events and make sure the system is running smoothly.You can also save the Event Log as a .txt file. Check the Event Log when there are communication errors or for other troubleshooting.

To open the Event Log

• Click the

Event Log

toolbar button.

To track events

• Select the events you would like to log.

To save an Event Log

1. Click the

Save

button.

2. Name the file.

3. Click

Save

The log is saved as a .txt file.

To print an Event Log

1. Click the

button.

2. Select the printer.

3. Click

Figure 3.32. Event Log

The Advanced features of RAV-Ware allow you to perform system diagnostics and administrative functions.

System Checks

The System Diagnostics window allows you to check your RAV system to be sure all components of your system are connected and working properly.

To open the System Checks

• Click the

System Diagnostics

toolbar button.

Note

: This option is only available when you are connected to a RAV unit.

To run System Checks

• Click the

Start

button. If you are local (in the same room as the loudspeakers), you will hear a tone as the RAV checks all components. When the check is complete, lights will indicate the status of each component. Green indicates the component is connected and functioning. Red indicates a problem with the component.

Advanced Features

Figure 3.31. System Checks

Selection

Default

Reboot

Errors

Password

Telco

Dialing

Call Duration

System Check

Battery Life

Function

Logs when the mixer settings are defaulted.

Logs every time the RAV system reboots.

Logs internal errors. The same errors are displayed in the Error Log.

Logs failed and successful access through TCP/IP or web interface

Logs when telco was enabled and disabled.

Logs dialed numbers.

Logs how long each call lasts.

Logs when system checks are performed and the results of the checks.

Logs battery level as reported by the RF controller.

RAV-Ware — Advanced Features

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Device Toolbox Editor

The Device Toolbox Editor allows you to add your auxiliary devices to RAV-Ware. You can add video codecs, sound cards, record/playback devices and amplifiers to customize your system and easily access these devices for future RAV installations.

To open the Device Toolbox Editor

• From the Tools menu, select

Edit Device

list

-Or-

Right-click on the Device Toolbox pane and click

Device Toolbox

Editor

To add a device

1. Click

Add

2. Select the

Device Type

from the Device Type

list.

3. Enter the

Name

of the Manufacturer.

4. Enter the

Model Number

of the device.

5. Enter the

Equalization

levels and the

Gain

settings.

6. Click

OK.

The new device will appear in the Toolbox Editor window and in the Device Toolbox.

To edit a device

1. In the Device Toolbox Editor, select the device you want to modify.

2. Click

Edit

3. Change any information.

4. Click

Tip: You can also double click the device in the Device Toolbox pane to edit.

To delete a device

1. In the device list, click the device you want to delete.

2. Click

Delete

3. Confirm that you want to delete the device.

Figure 3.35. Toolbox Editor

Figure 3.36. Edit device

Error Messages

Whenever the RAV system encounters an error, an error icon will appear in the lower left corner of the screen. Review this log to troubleshoot problems.

To view error messages

• Double click the

Error

icon in the lower left corner of the RAV window.

To clear error messages

•Click

Clear

Note: Errors can be tracked using the Event Log.

Firmware upgrades

Firmware upgrades are included with any updated RAV-Ware release. Once the RAV-Ware update has been installed, you should upgrade the firmware. Firmware can be upgraded through the network, serial or USB connection.

To open the RAV Firmware Loader

• Click the

Firmware Loader

icon on the toolbar.

Note

: This option is only available when you are connected to a RAV unit.

To upgrade RAV firmware

1. Click

File.

2. Browse to the correct folder located in RAV-Ware firmware.

3. Click

Open

4. Click the

Update

button. The File Transfer Progress bar will indicate when the firmware has been uploaded.

Figure 3.34. Firmware upgrades

Figure 3.33. Error log

Using the RAV

Using the RAV — Using the Controller

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Using the RAV — Using the Controller

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Managing Calls

Most phone specific functions, such as dialing a call or adding a phonebook entry, will be managed from the controller. Phonebook and dialer actions can be done through Rav-Ware as well. See page 39 for more information.

Using the Controller

To answer a call

• Press on the controller to answer the call. When there is an incoming call, the phone rings and the LEDs on the microphones flash.

Note: RAV can also be set to Auto-Answer. See page 53 to enable Auto-Answer.

To make a call

1. Press .You will hear a dial tone.

2. Dial the number as you would on a standard phone. The number appears on the LCD screen.

Note

: The LCD has an entry maximum of

44 characters

Figure 4.1. Dialing window

To pre-dial a call

1. Dial a phone number.

You can press to delete the last digit entered in the pre-dialing string.

2. Press to send the call.

Note

: The phonebook key will delete the entire dial string if you press it for two seconds. Pressing and holding the pound (#) key for 2 seconds will insert a pause into the dialing string. The duration of the pause is two seconds.

To use speed dial

• Press and hold the assigned speed dial number on the dial pad.

Note

:You can dial numbers 1-9 by pressing and holding the assigned number. To dial speed dial 10, press and hold 0.

To redial a phone number

• Press .

Note

: REDIAL saves the last number that

was dialed. Once REDIAL

is pressed, the phone will be taken off hook and the number will be dialed.

To dial a call from the Phonebook

1. Press on the controller.

2. Scroll to the entry and press .

3. Press to dial the number.

Figure 4.2. Dialing from the phonebook

To use the status key

• Press and hold for two seconds to display the status of the RAV.

If the phone is not in use (on-hook) the LCD will display the device name, the date and time and the local number.

If the phone is in use (off-hook), the LCD will display the call duration, the date and time and the dialed number.

To send a flash signal

• Press to use call transfer, call waiting or conference calling.

Note

: This setting is dependent on your PBX service or local phone service. Refer to your PBX vendor or local telephone service for details.

To adjust the speaker volume

• Press to increase the volume.

– or –

• Press to decrease the volume.

To end a call

• Press to disconnect the call.

Note

: RAV can also be set to AutoDisconnect. See page 54 to enable AutoDisconnect.

To mute/unmute microphones

1. Press to mute the microphones.The Microphone LEDS will light red.

2. Press again to unmute microphones. The microphone LEDS will light green.

Note:This function mutes all microphones in the room.The microphone LEDs and the mixer front panel LEDs light red when the microphones are muted.

Figure 4.3. On hook status

Figure 4.4. Off hook status

Conference

Product Management

Sales Team

18005781234

ClearOne 55 10/13/04 4:33 PM 8013033583

11:14 10/13/04 4:33 PM 9795311468

RAV — Programming Phone Preferences

Using the Phonebook from the controller

The Phonebook stores up to 20 names and numbers. You can add, edit and delete any of the contacts.

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RAV — Programming Phone Preferences

You can manage the phonebook, adjust phone settings such as ring melody and tone and set preferences such as country codes and language through the menu options outlined below. You can also program these preferences in the RAV-Ware software. Refer to Chapter Three for more information on RAV-Ware.

Accessing the menu

The main menu gives you three options: Phonebook, Settings and Configuration. An asterisk

indicates your position in the menus and a down arrow indicates that the menu

continues. Once in menu mode use the arrow keys to navigate. moves the cursor to the

right. is a backspace key. is a delete key or a back key that moves you to the previ-

ous screen. saves entries and moves the cursor to the next line.

To access the menu

• Press on the controller to access the RAV program menu.

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Programming Phone Preferences

Figure 4.5. Menu tree

To add a Phonebook entry

1. Press to access the menu options.

2. Press to select Phonebook.

3. Press again to select Add.

4. Type the Name using the keypad.

Note

: Press a keypad key repeatedly to

cycle through its characters.

5. Press to advance to the Number field.

6. Type the number using the keypad.

7. Press to advance to the Save option.

8. Press again to save the entry and return to the Phonebook menu.

Note

: Entries added to the phonebook through the controller are assigned speed dial number 0. This means there is no speed dial associated with this number.You must use RAV-Ware to change this. See page 39 for information.

Figure 4.7 Adding a contact

To edit a Phonebook entry

1. Press to access the menu options.

2. Press to select Phonebook.

2. Scroll to Edit and press .

4. Scroll to a desired name and press .

3. Make changes to the name and number using the keypad.

4. Press to advance to the Save option.

5. Press again to save the changes and return to the Phonebook menu.

Figure 4.8. Editing a contact

To delete a Phonebook entry

1. Press to access the menu options.

2. Scroll to Delete and press .

3. Choose the entry you want to delete.

4. Press to delete the entry and return to the Phonebook menu.

Figure 4.9. Deleting a contact

Figure 4.6. Main Menu

Phonebook Settings Configuration

Add

Edit

Delete

Ring Melody

Ringer Volume

Auto-Answer

Auto-Disconnect

Select Country

Select Language

Select Frequency

Flash Duration

RF Radio Test

LCD Contrast

IP Address

Version

Name Number

Save

Phonebook

Settings Configuration

Sales Team 8886451234

Add

Edit Delete

Save

RAV — Programming Phone Preferences

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RAV — Programming Phone Preferences

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Configuration

The configuration menu provides options for selecting countries, languages and RF frequencies, as well as configuring the Flash setting.

Adjusting the Settings

You can activate the auto-answer setting, activate auto-disconnect, select ringer melodies and adjust your ringer in the Settings menu.

To select a Ring Melody

1. Press to access the menu options.

2. Scroll to Settings and press .

3. Press again to select Ringer Melody.

4. Select one of the three ringer melodies.

5. Press to save the selection and return to the Settings menu.

Note

: Once you select a melody, you will

hear it played through the speakers.

To adjust the Ringer Volume

1. Press to access the menu options.

2. Scroll to Settings and press .

3. Scroll to Ringer Level and press .

4. Use or to adjust the volume.

5. Press to save and return to the Settings menu.

Note

: Ringer volume is indicated by a

horizontal bar on the LCD screen.

Figure 4.10. Ringer melody

Figure 4.11. Ringer level

To activate Auto-Answer

1. Press to access the menu options.

2. Scroll to Settings and press .

3. Scroll to Auto Answer and press .

4. Select After 2 Rings or After 4 Rings

-OrSelect Disable to deactivate the Auto Answer function.

5. Press to save selection and return to the Settings menu.

Figure 4.12. Auto answer

To activate Auto-Disconnect

1. Press to access the menu options.

2. Scroll to Settings and press .

3. Scroll to Auto Disconnect and press .

4. Select Enable or Disable.

5. Press to save selection and return to the Settings menu.

Note: When enabled, Auto-Disconnect will automatically hang up the phone once the other end is disconnected.

Figure 4.13. Auto disconnect

To select a Country

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Press again to select Country.

4. Select a country from the list of available countries.

5. Press to save the country selection and return to the Configuration menu.

Note: This assigned the telco for the specific country settings.

Figure 4.14. Select a country

To select a Language

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Language and press .

4. Select a language from the list.

5. Press to save the language and return to the Configuration menu.

Figure 4.15. Select a language

After 2 Rings After 4 Rings Disable

Ringer Melody Ringer Level Auto Answer

Ringer Level

Enable Disable

USA/Canada

Europe Australia

English

Spanish French

To check the RAV Version

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Version and press . The version of the RAV controller firmware will display.

4. Press to exit and return to the Configuration menu.

RAV — Programming Phone Preferences

To change LCD Contrast

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Contrast and press .

4. Scroll to the contrast from 0–3.

5. Press to select the contrast and return to the Configuration menu.

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RAV — Programming Phone Preferences

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Figure 4.19 Contrast

To select a Frequency

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Frequency and press .

4. Choose a frequency from 1–8.

5. Press to save the frequency and return to the Configuration menu.

Note: The channel frequency allows the mixer to communicate with the controller. The frequency in RAV-Ware must match the RAV controller frequency. See page

28.

Note

: When using the RAV 900, frequency

1 and frequency 8 are the same channel.

Figure 4.16. Select a frequency

To enter Flash Duration

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to Flash Duration and press .

4. Type the duration number from 50–1000.

5. Press to save the duration and return to the Configuration menu.

Figure 4.17. Enter flash settings

To perform RF Radio Test

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to RF Radio Test and press .

4. Press to exit and return to the Configuration menu.

Note

: The RAV controller will send out a radio signal and display the signal strength between the controller and the mixer. Use this feature to ensure the mixer and controller are set to the same frequency and to verify signal strength.

Attention

: If you are having trouble with the communication between the controller and the mixer, refer to the Troubleshooting guide for tips on improve signal strength.

Figure 4.18 RF Radio test

Figure 4.21 Version

To view the IP address

1. Press to access the menu options.

2. Scroll to Configuration and press .

3. Scroll to IP Address and press .

Note:The IP address for the RAV unit will display on the LCD

Figure 4.20 Contrast

Frequency 1 Frequency 2 Frequency 3

1000 Save

Contrast 0 Contrast 1

Contrast 2

IP Address

191.151.147.102 Exit

Version

1.0.0 Exit

RF Radio Test

------Exit

Web Interface

Web Interface — Overview

Dial

You can make all your calls from the Dialer in the web interface.You can dial a number, redial the last dialed call, and disconnect calls. You can also use flash settings, mute the microphones and adjust volume.

To open the dialer window

• Click the

Dial

button in the left channel navigation..

To make a call

1. Click the

ON/Off

button to take the phone off-hook.

2. Using the number pad, dial a phone number just as you would on a phone.

Note: You can also pre-dial the number and click the

ON/OFF

button to connect the call. Click

the pound button (#) to enter a pause in the dialing string.

Tip

: You can also dial using the 0-9, * and # on your on your keyboard. Enter connects to and

disconnects from the telephone line.

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Web Interface — Overview

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Accessing the web interface

The RAV has a built-in web server that provides a remote access interface to your RAV system. However, not all programming and metering functions are available The web interface allows you to connect to a RAV unit, run system checks, view the event log and manage calls.

To use the web interface from outside your network, your firewall must be properly configured to allow access. If you are accessing RAV from within the network, you may use the network name. The web interface uses port 80.

To connect to RAV through the web interface

1. Open a web browser and enter the

address

Network Name

of the RAV in the

address bar.

2. Enter your

User name

and

Password

.The

default user name is

ClearOne

and the

default password is

RAV

The RAV web interface opens. Navigation buttons are shown in the left channel.

Overview

Figure 5.1 Network Password

Figure 5.2 RAV-Ware management system

Figure 5.3. Dialer window

Web Interface — Overview

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Web Interface — Overview

To make a call from the phonebook

1. Click a number in the phonebook you want to call.

The name and number appear in the display window.

2. Click

ON/OFF

button to dial the call.

To end a call

• Click the

ON/OFF

button.

To redial

• Click the

REDIAL

button.

The phone will automatically be taken off hook and the last dialed number will be called.

To send a Flash signal

• If your telephone service includes call transfer, call waiting or conference calling, you can use the Flash key. Refer to your local telephone service for details.

To mute/unmute

1. Press the

MUTE

button to mute all microphones.

2. Press the

MUTE

button again to unmute all the microphones.

To adjust call volume

• Use the UPand

DOWN

volume buttons to adjust the volume to the desired level.

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Event Log

The Event Log keeps record of a user selectable list of events. You select the events you want recorded in RAV-Ware. You then can download the log for review in the web interface. Check the Event Log when there are communication errors or for other troubleshooting.

To open event log

• Click the

Event Log

button in the menu pane.

To clear log

• Click the

Clear Log

button.

To download log

• Click the

Download Log

button.

Figure 5.4. Event log

Web Interface — Overview

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Web Interface — Overview

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Log Out

• Click the

Log Out

button.

• Click

Ye s

to log out.

• Click

to stay logged in.

System Check

The System Diagnostic window allows you to check your RAV system to be sure all parts of your system are connected and working properly.

To open the System Diagnostics

• Click the

System Diagnostics

button.

To run System Diagnostics

• Click the

Start

button.

RAV checks all components. When the check is complete, lights will indicate the status of each component. Green indicates the part is connected and functioning. Red indicates a problem with the component.

Figure 5.5. System Diagnostics

Figure 5.6. Log out

Appendix

Unplug all components before cleaning. Do not use liquid or aerosol cleaners. Use a soft, damp cloth to clean the microphones and controller.

If storing for an extended period of time, remove the batteries.

Appendix — Maintenance

Appendix — Troubleshooting

Controller

Controller doesn't communicate to the mixer.

Be sure the frequency setting on the controller is the same as the frequency setting in RAVWare. Change the frequency for both to avoid frequency conflicts with other RAV systems. Perform an RF radio test to verify the signal strength between the controller and the mixer.

The RAV Controller performs best when the RAV Mixer is positioned within line of sight and with the antenna pointed up. Check the signal strength indicator in different areas of the room to find the best possible operating location.The signal strength indicator is on the LCD screen and the maximum number of bars is four.

For optimal RF connectivity, make sure the signal strength measures three or four bars in the operating location. You can also use the RF Radio Test function on the controller for a more detailed signal strength measurement.

To improve signal strength

• Verify that the mixer is within line of site

• Ensure the antenna is pointed up

• Do not install the mixer in a metal cabinet

You can also purchase a remote mount antenna to improve the signal strength when the mixer is located in a different room or an enclosed cabinet.

Cannot assign a speed dial number

Any phone numbers entered using the controller are automatically assigned a speed dial of none. Access RAV-Ware to assign speed dial numbers

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Troubleshooting

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Maintenance

Audio

No dial tone

Check that the RH-11 cable is connected to an analog line. Make sure the phone cable is connected to the Line jack, not the Set jack. If you are connected to a digital line through a telephone handset, take the handset off the hook. Run a system diagnostic check through RAV-Ware to be sure all RAV components are working properly.

Rav does not ring

Adjust the volume of the ringer. Check that the RH-11 cable is connected. Verify that the dialed phone number is correct.

Muffled reception

Do not move the microphone pods while on a call. Move any items that might be blocking the microphones. Speak closer to the microphones.

Far-end party cannot hear

Check the connections of all audio inputs. Check the Audio Mixer in RAV-Ware to make sure the correct audio paths are selected. Adjust the volume of the audio outputs.

Short silences, echoes or clipped speech on the far end

Adjust the equalization in RAV-Ware for each component.

Adjust the volume. Watch the meters. Make sure the loudest audio causes the meters to just enter the yellow zone.

Be sure equipment is placed correctly for the best sound performance. Refer to the chapter one for basic room design guidelines.

Appendix— Pinouts

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Appendix — Troubleshooting

Speakers

Neither speakers play

Check that the wires are properly connected. Check the audio mixer in RAV-ware to ensure the audio is routed correctly.

Bass and treble are weak

Check the equalization for the loudspeakers in RAV-Ware.

Only one speaker plays

Check the equalization for the loudspeakers in RAV-Ware. Check the wires connected to the speaker that does not play. Be sure the wires are in good condition and are firmly connected.

One speaker still does not play

Disconnect the wires from both the speaker and the mixer. Disconnect the other cord from its speaker and connect that end of the cord to the speaker that doesn't play. If the speaker still doesn't play, the problem is in the speaker. If the speaker now plays, continue checking for the source of the problem. Disconnect the same cord from the mixer. Connect it to another output. If the speaker plays, the problem is the original cord that was connected to that speaker.

General

Physical damage to RAV

All repairs must be done by a ClearOne technician. Call ClearOne technical support for more information.

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Camera pinouts

8 Pin Mini DIN connector

Pin Number Control Pin Number Control

1RTS5RXD

2 CTS 6 TXD

3 TXD 7 not used

4 GND 8 not used

DB-9 connector

Pin Number Control Pin Number Control

1 CD 6 DSR

2 RXD 7 RTS

3 TXD 8 CTS

4 DTR 9 RI

Pinouts

8 Pin Mini DIN8 Pin Mini DIN

Pin 1 RTS

Pin 2 CTS

Pin 3 TXD

Pin 4 GND

Pin 5 RXD

Pin 6 TXD not used

Pin 7 Not used

Pin 8 Not used

Pin 2 CTS

Pin 1 RTS

Pin 5 RXD

Pin 4 GND

Pin 3 TXD

Pin 6 GND not used

Pin 7 Not used

Pin 8 Not used

Pin 1 CD

Pin 2 RXD

Pin 3 TXD

Pin 4 DTR

Pin 5 GND

Pin 6 DSR

Pin 7 RTS

Pin 8 CTS

Pin 9 RI

8 Pin Mini DINDB-9

Pin 2 CTS

Pin 3 TXD

Pin 5 RXD

Pin 4 GND

Pin 2 CTS

Pin 1 RTS

Pin 6 GND Not used

Pin 7 Not used

Pin 8 Not used

Appendix— Specifications

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Appendix — Specifications

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Dimensions

Mixer

(WxDxH) 17" x 7.5" x 2" (43.2 cm x 19.1 cm x 5.1 cm)

RF Controller

(WxDxH)

10.5" x 4.5" x 2.75"

Microphone Pod

Diameter 7" (17.8 cm) Height 1.5" (3.8 cm)

Weight

Mixer 4.5 lbs (2.04 kg) RF Controller 2.0 lbs (.91 kg) Microphone Pod 1.1 lbs (.5 kg)

Environmental

Operating Temperature: 32º to 122º F 0º to 50º C

Power Supply

Primary Voltage: 100 to 240 VAC Auto sensing 50-60 Hz

Audio Performance

Conditions: Unless otherwise specified,all measurements are performed with a 22 Hz to 15 kHz BW limit (no weighting)

Microphone Pod

Coverage: 360 degrees Connection: RH-45 with Cat. 5, Link In/Out Por ts

Max Distance from Base Mixer:

50' (RAV 900), 75' (RAV 600) Frequency Response: 60 Hz - 14 kHz (+/-1dB) THD+N: < 0.08% (-45dBu input @ 1 kHz) Sensitivity: -45 dBu Input Level: -6 dBu for 1 kHz 94 dBSPL microphone input Dynamic Range: > 65dB

Line Input

Connection: Unbalanced RCA Gain: -10 dBu nominal, adjustable from -14 dB to +18 dB Nominal Level: -10 dBu Maximum Level: +9 dBu Impedance: > 10 kOhm

Line Output

Connection: Unbalanced RCA Nominal Level: -10 dBu, adjustable from -14 dB to +18 dB Maximum Level: +9 dBu Frequency Response: 40 Hz - 15 kHz (+/-1dB) Dynamic Range: > 80 dB THD+N: < 0.02% (+6 dBu input @1 kHz)

Playback/Record Input

Connection: Unbalanced RCA Gain: -10 dBu nominal, adjustable from -14 dB to +18 dB Nominal Level: -10 dBu Maximum Level: +9 dBu Impedance: > 10 kOhm

Playback/Record Output

Specifications

Loudspeaker

Connection: Push terminals with left and right Power: 10 Watts into 8 Ohm load Impedance: 8 ohm Frequency Response: 60 Hz - 15 kHz (+/-1 dB) Dynamic Range: > 80 dB THD+N: < 0.5% (+5 dBu line input @1 kHz) Output Level: 90 dBSPL output @ 1 meter

Mixer

AEC tail time: 128 ms Adaptive noise cancellation: (6 - 18 dB) Gating: Adaptive ambient, 1st mic priority, look ahead gating, NOM attenuation,

Telephone Interface

Conditions: All measurements taken with ALC disabled. Connection: RH-11 (Set and Line Jacks) Tail Time: 30 ms Frequency Response: 250 Hz to 3.3 kHz (+/-1 dB) THD+N: < 0.2% (+7 dBu line input @1 kHz) Dynamic Range: > 60 dB

Communication I/O

10/100 Ethernet Control Port: RH-45 with LED indicators for link, duplex and activity status.

RS-232 Control Port:

DB9 female 9,600/19,200/38,400/57,600 (default)/115,200 baud rate: 8 bits, 1 stop, no parity Hardware flow control on (default)/off

VISCA Camera Port:

DIN, 9600 baud, No Flow Control

USB 1.1 Configuration Port:

Slave Port

Appendix— Serial Commands

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The RAV 600 and RAV 900 accept serial commands through the telnet, RS-232 serial port or USB. The commands in this manual pertain only to the RAV 600 and RAV 900. RS-232 serial port protocol is 9,600, 19,200, 38,400 , 57,600 (default) or 115,200 baud; 8 bits, 1 stop bit, no parity.

Conventions

The following typographic conventions are used in this document to describe the different serial commands. Use the Command structure section and the examples as a guide when creating your serial commands.

Convention Description

<X> Parameters enclosed in < > indicate a mandatory parameter. [X] Parameters enclosed in [ ] indicate an optional parameter. 1-8 Parameters separated by a - indicate a range between the values. 4,7,9 Parameters separated by a , indicate a list of available values. BAUD Words in uppercase bold indicate command text.

DEVICE

Indicates the device type and device id.

Command structure

Commands can be either UPPER CASE or lower case. Also, extra spaces or tabs between arguments in text commands are allowed. Return values are always in upper case. In order for a command to be recognized by the serial port, the command must be terminated by a carriage return.

The structure of serial commands is as follows: #TYPE DEVICE COMMAND [X] [X] # indicates the start of a command line DEVICE represents the device type and device number COMMAND is the command text [X] [X] represents any additional options in the order that they appear in the

command descriptions that follow

* placed in the Type ID or Device ID fields, the command applies to all

units or all devices respectively.

Example

A command to disable automatic gain control for Mic 2 on a RAV 600 device “0” will have the command line: #50 AGC 2 M 0. In this command line, 5=RAV 600, 0=unit 0, AGC=command, 2=channel, M=Mic Input group, 0=off state. If a command calls for a “null” value, leave a blank in the command line. For example, “#50 AGC 2 M” will return the current AGC state of Mic 2 on device 50.

Command responses will have a carriage return line feed. Example: #50 AGC 2 M O carriage return line feed

Groups and channels

The following tables define the relationship between alpha and numeric representations. Text commands use the alpha designation and binary commands use the numeric. In addition, different groups have different allowable channel ranges.

Type and device IDs

Type ID Unit type Device ID range

0x8 RAV 900 0x0 0x9 RAV 600 0x0

Serial Commands

Group Alpha Number

Unknown 0 N/A N/A

Outputs O 2 1 – 3

Microphone Pod M 3 1 – 3 1 – 3

Line Inputs L 7 1 – 2

Unit

Matrix

Transmit

Receive

Local Camera

U 9 0 for Unit Values

X11 0 0

S 13 Phonebook 0

N 15 2 for HTML skin

T16 1 1

R17 1 1

V19

RAV 900

Channel Range

1 is Record Out

2 is Aux Out

3 is Speaker Out

1 is Record In

2 is Aux In

1 for Log

3 for Firmware

4 for Directory

5 for Firmware Data

Sony Mode: 1–7

Canon Mode: 1–9

RAV 600

Channel Range

1 – 3

1 is Record Out

2 is Aux Out

3 is Speaker Out

1 – 2

1 is Record In

2 is Aux In

Sony Mode: 1–7

Canon Mode: 1–9

Appendix— Serial Commands

Meter type definitions

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Serial command error codes

Error number Text message Explanation/Solution

1 Memory error The box is out of internal memory.

Power cycle the box.

2 No command found A command was not found in the string.

3 Unknown command A command was executed on a different

device type that this box response can not display. The command dictionary needs to be updated.

4 Not implemented The command is not implemented.

5 Argument error The command had an argument that was

out of range.

6 Unknown command The command is unknown to this unit.

7 Bad checksum The binary command’s checksum is

wrong.

8 Camera not responding A preset or macro failed to program

because it is too large or because its command list contained an invalid command.

11 Command too big The binary command is too large.

RAV serial commands

Command Function

AA Selects/reports setting of auto answer AARINGS Selects/reports setting of the number of rings to auto answer ACONN Selects/reports status of audible connect/disconnect indication AD Selects/reports setting of auto disconnect AEC Selects/reports acoustic echo canceller setting AECREF Enables/disables or reports current status of AEC reference AGC Selects/reports AGC BATTERYLVL Reports battery level on remote BAUD Selects/reports the baud rate of the serial port CALLDUR Indicates how long a call has lasted CAMBAUD Selects/reports baud rate of camera control port CAMCTRLMODE Sets/reports camera control port mode CAMFLOW Selects/reports flow control of camera control port CAMMOVE Sends command to move the camera on the camera control port CAMPRESET Executes camera preset CAMPRESETSET Sets current position of camera as preset CAMPRESETSET2 Sets/reports current camera preset CAMPOSITION Sets/reports current position of camera on the camera control port CAMSWITCHLAG Set the switch time lag for voice tracking CAMTRACK Selects/reports camera voice-tracking mode CAMZOOM Sets/reports current zoom of camera on the camera control port CLEAREFFECT Enables/disables or reports current status of clear effect CLOCK Sets/reports current time COUNTRY Sets/reports country for compliance. DEFAULT Sets the unit to default DEVICE Selects/reports manufacturer identification label DIAL Dials DTMF sequence or reports last sequence dialed DID Selects/reports device ID ENETADDR Selects/reports IP Address of the Ethernet port ENETDHCP Selects/reports use of DHCP of the Ethernet port/ ENETDNSA Selects/reports DNS server IP address of the Ethernet port ENETDNX Selects/reports use of the DNS of the Ethernet port ENETGATE Selects/reports default gateway of the Ethernet port ENETSUBN Selects/reports subnet mask of the Ethernet port EQ Enables/disables or reports current status of equalization EQSEL Enables/disables or reports current status of equalization. FLOW Selects/reports the flow control of the serial port GAIN Changes/reports gain for a channel. GATE Reports gate status of microphones GREPORT Selects/reports gate status report frequency HOOK Sends a hook flash HOOKD Selects/reports hook flash duration

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Alpha Numeric Level position

for Mic Pods

Maximum level

of the three

micropones on the

pod after processing

Echo Return Loss N/A N/A N/A N/A

Echo Return Loss

ERL + ERLE

Level position

for Line Inputs

Level after PEQ

and gain

N/A N/A N/A N/A

Level position

for Outputs

Level after PEQ

and gain

Level position

for Telco Transmits

Level after gain Level after gain

Level position

for Telco Receives

adjustment

Appendix— Serial Commands

AA - Auto Answer Enable/ Disable

This command selects/reports the setting of auto answer.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Value Unsigned Integer 2 0 = Off

1 = On 2 = Toggle (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:28

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE AA <Channel> [Value]

AARINGS - Number of Rings to Auto Answer On

This command selects/reports the setting of the number of rings to auto answer.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Value Unsigned Integer 2 2 or 4

(Null to query in text)

BINARY FORM DETAILS

COMMAND ID: 31

NUMBER OF ARGUMENT

S: 1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE AARINGS <Channel> [Value]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Command Function

LABEL Selects/reports label of specified channel or unit LOCALNUM Sets/reports current value of local number LVL Reports in, out, or processor level LVLREPORT Selects/reports level status LVLREPORTEN Enables/Disables level reporting MANUFACTURER Selects/reports manufacturer identification label MICCAMPRESET Associate a microphone with a camera preset MTRX Selects/reports matrix routing of an in. to out. MUTE Sets/reports mute status NCSEL Enables/Disables or reports current status of noise cancellation PBDIAL Dials speed dial number by name PHONEBOOKADD Saves entry in the phonebook PHONEBOOKCNT Queries number of entries in phonebook PHONEBOOKDEL Deletes an entry in the phonebook PHONEBOOKREAD Queries an entry in the phonebook REDIAL Redials last number called RESET Resets the unit RFFREQ Sets/reports frequency for RF link to remote. RING Indicates a ringing line. RINGERLVL Selects/reports audible ring level RINGERSEL Sends/reports audible ring melody RINGERTEST Plays current audible ringer melody SILENCEPRST Associates camera preset with silence for voice tracking SPEEDDIAL Dials speed dial number by speed dial number STEREOMIX Enables/disables or reports stereo mix status SYSCHECKS Initiates system checks TE Selects/reports hook status TELCOLVLCTRL Selects/reports setting of Telco TX level control UID Reports unit ID (read only) VER Reports unit version (read only) VOLUME Changes/reports the gain for the output channel

Appendix— Serial Commands

AEC - Acoustic Echo Canceller enable/ disable

This command selects/reports the setting of Acoustic Echo Canceller.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 3 (M) Value Unsigned Integer 2 0 = Off

1 = On 2 = Toggle(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:27

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE AEC <Channel> [Value]

AECREF - Acoustic Echo Cancellation Reference

This command enables/disables or reports the current status of the AEC reference.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 1 - 3

(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:68

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE AECREF [Value]

AGC - Automatic Gain Control

This command selects/reports the setting of automatic gain control.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 3 (M) Value Unsigned Integer 2 0 = Off

1 = On 2 = Toggle (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DET

AILS

COMMAND FORM

DEVICE

AGC <Channel> <Group> [Value]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

ACONN - Audible Connect / Disconnect Indication

This command selects/reports the status of the audible connect/disconnect indication.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Value Unsigned Integer 2 0 = Off

1 = On 2 = Toggle (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:96

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE ACONN <Channel> [Value]

AD - Auto Disconnect Enable/ Disable

This command selects/reports the setting of auto disconnect.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Value Unsigned Integer 2 0 = Off

1 = Loop Drop 2 = Call Progress 3 = Loop Drop + Call Progress (Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:29

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE AD <Channel> [Value]

Appendix— Serial Commands

CALLDUR - Call Duration

This command indicates how long a call has lasted. If no call is in session, this will report 0. At the time of call termination, this command will automatically be sent out reporting the duration.

ARGUMENT DET

AILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Reserved 2 0 Duration String 8 String of format

HR:MN:SS

BINARY FORM DETAILS

COMMAND ID

:63

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Reserved><Duration>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CALLDUR <Channel> <Duration>

CAMBAUD - Camera Control Baud Rate

This command selects/reports the baud rate of the camera control serial port.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 2400, 9600, 19200, 38400

(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:60

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMBAUD [Value]

CAMCTRLMODE - Camera Control Port Mode

This command sets/reports the camera control port mode.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = Sony

1 = Canon (Null to Query in Text)

BINARY FORM DETAILS

COMMAND ID

:50

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMCTRLMODE [Value]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

BATTERYLVL - Battery Level

This command reports the battery level on the remote. If the batteries run low, this command will automatically be sent out reporting the low indication.

ARGUMENT DET

AILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = battery level unavailable

1 = Lowest 2 3 4 5 = Highest (Null to query in text.)

BINARY FORM DETAILS

COMMAND ID

:65

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

DEVICE BATTERYLVL [Value]

BAUD - Baud Rate

This command selects/reports the baud rate of the serial port.

ARGU

MENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 9600, 19200, 38400,

57600,115200 (Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE BAUD [Value]

Attention

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

CAMPRESET - Camera Preset

Executes a camera preset.There is no query for this command.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 1 - 10

BINARY FORM DETAILS

COMMAND ID

:51

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMPRESET [Value]

CAMPRESETSET - Camera Preset Setup

This command sets the current position of a camera as a camera preset.There is no query for this command.

ARGUMENT DETAILS

Name Type Size Values Units

Preset Unsigned Integer 2 1 - 10 Channel Channel 1 See Group And Channels Group Group 1 19 (V) Label String 16

BINARY FORM DETAILS

COMMAND ID

:52

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Preset><Channel><Group><Label>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMPRESETSET <Preset Channel Group Label>

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

CAMFLOW - Camera Control Flow Control

This command selects/reports the flow control of the camera control serial port on the unit. Hardware flow control is implemented using DTR and DSR.

ARGUMENT DET

AILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = Off

1 = On 2 = Toggle (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:61

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMFLOW [Value]

CAMMOVE - Move the Camera

This command sends commands to move the camera on the camera control port.There is no query for this command.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 19 (V) Value Unsigned Integer 2 0 = Stop

1 = Pan Right 2 = Pan Left 3 = Tilt Up 4 = Tilt Down 5 = Zoom In 6 = Zoom Out

BINARY FORM DETAILS

COMMAND ID

:49

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMMOVE <Channel Group> [Value]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

CAMSWITCHLAG - Camera Switch Time Lag

This command set the switch time lag for voice tracking.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Float 4 0.00 - 5.00 S

BINARY FORM DETAILS

COMMAND ID

:76

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMSWITCHLAG [Value]

CAMTRACK - Camera Track

This command selects/reports the camera voice tracking mode.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = Off

1 = On 2 = Toggle (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:57

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE CAMTRACK [Value]

CAMZOOM - Camera Zoom

This command sets or reports the current Zoom of the camera on the camera control port.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 19 (V) Zoom Angle Signed Float 2 If Sony, 6.6 to 65. Degrees

If Canon, 3 to 47.5. (NULL to Query in Text).

BINARY FORM DETAILS

COMMAND ID

:54

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Zoom Angle>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMZOOM <Channel Group> [Zoom]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

CAMPRESETSET2 - Camera Preset Setup 2

This command sets or reports the current camera preset.

ARGUMENT DET

AILS

Name Type Size Values Units

Preset Unsigned Integer 2 1 - 10 Channel Channel 1 See Group And Channels Group Group 1 19 (V) Pan Angle Signed Float 2 If Sony, -100 to 100. Degrees

If Canon, -100 to 100. (NULL to Query in Text)

Tilt Angle Signed Float 2 If Sony, -25 to 25. Degrees

If Canon, -30 to 90.

Zoom Angle Signed Float 4 If Sony, 6.6 to 65. Degrees

If Canon, 3 to 47.5.

Label String 16

BINARY FORM DETAILS

COMMAND ID

:56

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Preset><Channel><Group><Pan><Tilt><Zoom><Label>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMPRESETSET2 <Preset>[Channel Group Pan Tilt Zoom Label]

CAMPOSITION - Camera Position

This command sets or reports the current position of the camera on the camera control port.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 19 (V) Pan Angle Signed Float 2 If Sony, -100 to 100. Degrees

If Canon, -100 to 100. (NULL to Query in Text)

Tilt Angle Signed Float 4 If Sony, -25 to 25. Degrees

If Canon, -30 to 30.

BINARY FORM DETAILS

COMMAND ID

:53

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Pan Angle><Tilt Angle>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CAMPOSITON <Channel Group> [Pan Tilt]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

COUNTRY - Country Selection

This command sets / reports the country for compliance.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 1 = US / Canada

2 = Europe 3 = Mexico 4 = Australia / New Zealand 5 = South Africa 6 = Japan 7 = Brazil 8 = South Korea 9 = China 10 = Singapore 11 = Taiwan (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:40

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE COUNTRY [Value]

DEFAULT - Default The Unit

Sets the unit to factory defaults. There is no query for this command.

ARGUMENT DETAILS

None

BINARY FORM DETAILS

COMMAND ID

:17

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <0>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE DEFAULT

Attention

: The unit will need to be rebooted after sending the DEFAULT command.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

CLEAREFFECT - Clear Effect Wide Band Telco Emulation

This command enables/disables or reports the current status of the clear effect.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (T) Value Unsigned Integer 2 0 = Off

1 = On 2 = Toggle (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:66

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CLEAREFFECT <Channel> [Value]

CLOCK - Clock Set

This command sets or reports the current time.

ARGUMENT DETAILS

Name Type Size Values Units

Date Unsigned Integer 1 1 - 31 Month Unsigned Integer 1 1 - 12 Year Unsigned Integer 2 2000 - 2099

( NULL to Query in Text) Hours Unsigned Integer 1 00 - 23 Minutes Unsigned Integer 1 00 - 59 Seconds Unsigned Integer 1 00 - 59 Day of Week Unsigned Integer 1 1 = Sunday

2 = Monday 3 = Tuesday 4 = Wednesday 5 = Thursday 6 = Friday 7 = Saturday

BINARY FORM DETAILS

COMMAND ID

:64

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Date><Month><Year><Hours><Minutes><Seconds><Day>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE CLOCK [Date Month Year Hours Minutes Seconds Day]

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Appendix — Serial Commands

ENETADDR - Ethernet port IP address

This command selects/reports the IP address of the Ethernet port on the unit.

ARGUMENT DETAILS

Name Type Size Values Units

Value IP Address 4 (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:21

TEXT FORM DETAILS

COMMAND FORM

: DEVICE DID [Value]

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE ENETADDR [Value]

ENETDHCP - Ethernet DHCP Selection

This command selects/reports the use of DHCP of the Ethernet port on the unit.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = On

1 = Off 2 = Toggle (Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:25

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE ENETDHCP [Value]

ENETDNSA - Ethernet DNS Server addresses

This command selects/reports the DNS servers IP addresses of the Ethernet port on the unit.

ARGUMENT DETAILS

Name Type Size Values Units

Value IP Address 4 (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:24

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE ENETDNSA [Value]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

DEVICE - Device Identification Label

This selects/reports the manufacturer identification label of the specific channel.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 2, 3, 7(O, M, L) Reserved Unsigned Integer 2 0 Label String 32 1 - 32 characters

CLEAR = clear the label (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:82

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Reserved><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE DEVICE <Channel> <Group> [Value]

DIAL - DTMF Dialing

This command dials a DTMF sequence or reports back the last sequence dialed.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Reserved 2 0 Number String 44 1 - 44 Chars of '0' - '9', 'A' - 'D', '*', '#', ','

(Null to query last number dialed in text)

BINARY FORM DET

AILS

COMMAND ID

:30

NUMBER OF ARGUMENTS

:12

ARGUMENT FORM

: <Channel><Group><Number>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE DIAL <Channel> [Number]

DID - Device ID

This command reports the device id.This command is read only.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 See Type And Device IDs

(Null sent in text,Value returned)

BINARY FORM DETAILS

COMMAND ID

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

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Appendix — Serial Commands

EQ - Equalization

This command enables/disables or reports the current status of the equalization on the input or output.

ARGUMENT DET

AILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 2, 7 (O, L) High Gain Signed Float 2 -12.00 - 12.00

(Null to query in text) Mid Gain Signed Float 2 -12.00 - 12.00 Low Gain Signed Float 2 -12.00 - 12.00

BINARY FORM DETAILS

COMMAND ID

:67

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><High Gain><Mid Gain><Low Gain>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE EQ <Channel> <Group> [High Mid Low]

EQSEL - Equalization Enable

This command enables/disables or reports the current status of the equalization on the input or output.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 2, 7 (O, L) Value Unsigned Integer 2 0 = Off

1 = On 2 = Toggle (NULL to query in text)

BINARY FORM DET

AILS

COMMAND ID

:74

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE EQSEL <Channel> <Group> [Value]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

ENETDNX - Ethernet DNS Selection

This command selects/reports the use of DNS of the Ethernet port on the unit.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = On

1 = Off 2 = Toggle (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:26

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE ENETDNS [Value]

ENETGATE - Ethernet default Gateway address

This command selects/reports the default gateway of the Ethernet port on the unit.

ARGUMENT DETAILS

Name Type Size Values Units

Value IP Address 4 (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:23

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE ENETGATE [Value]

ENETSUBN - Ethernet subnet mask

This command selects/reports the Subnet mask of the Ethernet port on the unit.

ARGU

MENT DETAILS

Name Type Size Values Units

Value IP Address 4 (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:22

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE ENETSUBN [Value]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

GREPORT - Gate Report

This command selects/reports the mode of gate status reporting.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = Off

1 = On 2 = Toggle (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE GREPORT [Value]

HOOK - Hook Flash

This command sends a hook flash. There is no query for this command.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Reserved 2 0

BINARY FORM DETAILS

COMMAND ID

:32

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Reserved>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE HOOK <Channel>

HOOKD - Hook Flash Duration

This command selects/reports the hook flash duration.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Value Unsigned Integer 2 50 - 1000 Ms

(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:33

NUMBER OF ARGUMENT

S: 1

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE HOOKD <Channel> [Value]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

FLOW - Flow Control

This command selects/reports the flow control of the serial port on the unit. Hardware flow control is implemented using DTR and DSR.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = Off

1 = On 2 = Toggle (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE FLOW [Value]

GAIN - Gain Adjustment

This command changes or reports back the gain for a channel.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 2,3,7,16,17 (O,M,L,T,R) Value Signed Float 2 -99.90 - 99.90 **(Null to query in text) DB Absol / Rel 0 A = AbsoluteR = RelativeNull = Relative

BINARY FORM DETAILS

COMMAND ID

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE GAIN <Channel> <Group> [Value] [Absol/Rel]

** Note: Values indicate entry range only. Actual internal range of the gain stage is from -14 to 18. Absolute values will be limited to the internal gain range.

GATE - Gate Status

This command reports the gate status of Mics.This command is read only.

ARGUMENT DET

AILS

Name Type Size Values Units

Value Hexadecimal 4 Bits 0 - 8 represent

gate status on Mics 1 - 9 (Null sent in text,Value returned)

BINARY FORM DETAILS

COMMAND ID

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE GATE [Value]

Appendix — Serial Commands

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

LVL - Level

This command reports the level of a channel.This command is read only.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 2, 3, 7, 16, 17(O, M, L,T, R) Position Meter Type 2 See MeterTypeDefinitions Value Signed Float 4 -99.99 - 99.99 DB

(Sent with Null in text, Value returned)

BINARY FORM DETAILS

COMMAND ID

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Position><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE LV L <Channel> <Group> <Position> [Value]

LVLREPORT - Level Report

This command selects/reports the status of level reporting for the specified channel.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 2,3,7,16,17 (O,M,L,T,R) Position Meter Type 2 See MeterTypeDefinitions Value Unsigned Integer 4 0 = Off (Delete from list being reported)

1 = On (Add to list being reported) 2 = Toggle(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:10

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Position><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE LVLREPORT <Channel> <Group> <Position> [Value]

Note: Level reporting for the unit must also be enabled (LVLREPORTEN).

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

LABEL - Label

This selects/reports the label of the specific channel or the unit.

ARGUMENT DET

AILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 2,3,7,9,16,17 (O,M,L,U,T,R) Reserved Unsigned Integer 2 0 Label String 32 For group U, 1 - 11 characters

All other, 1 - 32 characters If not group U, CLEAR = clear the label (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Reserved><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE LABEL <Channel> <Group> [Value]

LOCALNUM -

Local Number

This command sets or reports back the current value of the local number.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Reserved 2 0 Number String 16 1 - 16 Chars of '0' - '9', 'A' - 'D', '*', '#', ','

(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:59

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Number>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE LOCALNUM <Channel> [Number]

101

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

100

LVLREPORTEN - Level Report Enable

Enables level reporting for the unit.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 = Turn off reporting but leave current list

1 = Turn on reporting 2 = Turn off reporting and clear the list (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:16

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE LVLREPORTEN [Value]

MANUFACTURER - Manufacturer Identification Label

This selects/reports the manufacturer identification label of the specific channel.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 2, 3, 7(O, M, L) Reserved Unsigned Integer 2 0 Label String 32 1 - 32 characters

CLEAR = clear the label (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:81

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Reserved><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE MANUFACTURER <Channel> <Group> [Value]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix— Serial Commands

MICCAMPRESET - Mic Camera Preset

This command associates a mic with a camera preset for voice tracking.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 3 (M) Value Unsigned Integer 2 0 to Clear

1 - 10 (NULL to Query in Text)

BINARY FORM DETAILS

COMMAND ID

:55

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE MICCAMPRESET <Channel> [Value]

MTRX - Matrix Routing

This command selects/reports the matrix routing of an input to an output.

ARGUMENT DETAILS

Name Type Size Values Units

Source Channel Channel 1 See Group And Channels Source Group Group 1 3, 7, 17(M, L, R) Destination Channel Channel 1 Group 3 (M) is only allowed all channels.

All other groups cannot have the all

channel. (See Group And Channels) Destination Group Group 1 2, 16(O,T) Value Unsigned Integer 4 0 = Cross point off

1 = Cross point on

2 = Toggle

(Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:11

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Src. Ch.><Src. Gp.><Dest. Ch.><Dest. Gp.><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE MTRX <Src. Ch.> <Src. Gp.> <Dest. Ch.> <Dest. Gp.>

[Value]

Appendix — Serial Commands

103

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

102

MUTE - Mute

This command selects/reports the setting of mute on a channel.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 3 (M) (all channels only) Value Unsigned Integer 2 0 = Off

1 = On 2 = Toggle (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:12

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE MUTE <Channel> <Group> [Value]

NCSEL - Noise Cancellation Select

This command enables/disables or reports the current status of noise cancellation.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 3,17 (M, R) Value Unsigned Integer 2 0 = Off

1 = On 2 = Toggle (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:62

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE NCSEL <Channel> <Group> [Value]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

PBDIAL - Dial a PB Entry by Name

This command dials a speed dial number by name.There is no query for this command.

ARGUMENT DET

AILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Reserved Unsigned Integer 2 0 Label String 16 1 - 16 chars

BINARY FORM DETAILS

COMMAND ID

:36

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channe><Group><Reserved><Label>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE PBDIAL <Channel> <Label>

PHONEBOOKADD - Adds an Entry to the Phonebook

This command saves an entry in the phonebook.There is no query. No two entries can share the same label. An argument error will be returned if an entry already has the name. To change an entry, you must first delete it and then add it again. If label is blank, the first 20 characters of the number will be used as the label. Number must not be blank. If an entry already exists with the assigned speed dial it will be overwritten. Speed Dial 34 is the conference number and is always stored first in the Phonebook.The rest of the entries are alphabetized base on Label.

ARGUMENT DETAILS

Name Type Size Values Units

Speed Dial Unsigned Integer 4 0 for not assigned to a speed dial

1 - 19

20 for Conference Number String 44 1 - 44 chars

'0' - '9', 'A' - 'D', '*', '#' Label String 16 1 - 16 chars

BINARY FORM DETAILS

COMMAND ID

:38

NUMBER OF ARGUMENTS

:16

ARGUMENT FORM

: <ID><Number><Label>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE PHONEBOOKADD <ID Number Label>

Appendix — Serial Commands

105

REDIAL - Dial the last number again

This command redials the last number.There is no query for this command.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Reserved 2 0

BINARY FORM DETAILS

COMMAND ID

:45

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Reserved>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE REDIAL <Channel>

RESET - Reset

Resets the unit.There is no query for this command.

ARGUMENT DETAILS

None

BINARY FORM DETAILS

COMMAND ID

:20

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <0>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE RESET

RETU

RN VALUES

The box is reset and the boot up message is displayed.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

104

PHONEBOOKCNT - Queries the Number of Entries in the Phonebook

This command queries the number of entries in the phonebook.This command is query only.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 - 20

BINARY FORM DETAILS

COMMAND ID

:78

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE PHONEBOOKCNT <Value>

PHONEBOOKDEL - Deletes an Entry to the Phonebook

This command deletes an entry in the phonebook. There is no query.

ARGUMENT DETAILS

Name Type Size Values Units

Label String 16 1 - 16 chars

BINARY FORM DETAILS

COMMAND ID

:77

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Label>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE PHONEBOOKDEL <Label>

PHONEBOOKREAD - Queries A Entry in the Phonebook By Index

This command queries an entry in the phonebook. This command is query only.

ARGU

MENT DETAILS

Name Type Size Values Units

Index Unsigned Integer 2 0 - 19

(Must be less than the Number of Phone Book Entries)

Speed Dial Unsigned Integer 2 0 for not assigned to a speed dial

1 - 1920 for Conference (NULL to query in text)

Number String 44 1 - 44 chars '0' - '9', 'A' - 'D', '*', '#'

Label String 16 1 - 16 chars

BINARY FORM DETAILS

COMMAND ID

:79

NUMBER OF ARGUMENTS

:16

ARGUMENT FORM

: <Index><Speed Dial><Number><Label>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE PHONEBOOKREAD <Index> [Speed Number Label]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

107

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Serial Commands

106

RINGERLVL - Audible Ring Level

This command selects/reports the audible ring level.This command takes longer to execute due to RF communications with the remote controller

ARGUMENT DET

AILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Value Signed Float 2 -12.00 - 4.00 (dB)

(Null to query in text)

BINARY FORM DETAILS

OMMAND ID

:46

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE RINGERLVL <Channel> [Value]

RINGERSEL - Audible Ring Melody Selection

This command sends/reports the audible ring melody. This command takes longer to execute due to RF communications with the remote controller

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Value Unsigned Integer 2 1 - 3

(Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:35

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE RINGERSEL <Channel> [Value]

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

RFFREQ - RF Frequency Selection

This command sets / reports the frequency for the RF link to the Remote. The remote must be set to the same setting.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 1 - 8

For Band 0, 1 = 904 MHz 2 = 907 MHz 3 = 910 MHz 4 = 913 MHz 5 = 916 MHz 6 = 919 MHz 7 = 922 MHz 8 = 926 MHz For Band 1, 1 = 868 MHz 2 = 868.333 MHz 3 = 868.667 MHz 4 = 869 MHz 5 = 869.333 MHz 6 = 869.667 MHz 7 = 870 MHz 8 = 868 MHz (Null to query in text)

BINARY FORM DET

AILS

COMMAND ID

:58

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE RFFREQ [Value]

RING - Ring Indication

This command indicates a ringing line.This command is reportable only. It cannot be queried or set.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Value Unsigned Integer 2 0 = Ring cycle has stopped

1 = Ring cycle has begun

BINARY FORM DETAILS

COMMAND ID

:34

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE RING <Channel><Value>

109

STEREOMIX - Sets the Input to be a Stereo Mix

This command enables/disables or reports the stereo mix status of an input.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 7 (L) Value Unsigned Integer 2 0 = On

1 = Off 2 = Toggle (NULL to query in text)

BINARY FORM DETAILS

COMMAND ID

:86

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE STEREOMIX <Channel> [Value]

SYSCHECKS - System Checks

Initiates the system checks. There is no query for this command.

ARGUMENT DETAILS

Name Type Size Values Units

System HexadecimalInteger 4 00 - Pod 1

01 - Pod 2 02 - Pod 3 03 - Speaker 04 - Telephone 05 - Network 06 - RF Remote (not implemented) All other bits reserved

Check Integer

BINARY FORM DETAILS

COMMAND ID

:87

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <System Check>

TEXT FORM DET

AILS

COMMAND FORM

: DEVICE SYSCHECKS <System Check>

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

108

Appendix— Serial Commands

Appendix — Serial Commands

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

RINGERTEST - Audible Ring Melody Test

This command plays the current audible ringer melody.This command is executable only. There is no query.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Reserved Unsigned Integer 2 0

BINARY FORM DETAILS

COMMAND ID

:83

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Reserved>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE RINGERTEST <Channel>

SILENCEPRST - Silence Camera Preset

This command associates a camera preset with silence for voice tracking.

ARGUMENT DETAILS

Name Type Size Values Units

Value Unsigned Integer 4 0 to Clear

1 - 10 (NULL to Query in Text)

BINARY FORM DETAILS

COMMAND ID

:75

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE SILENCEPRST [Value]

SPEEDDIAL - Speed Dialing

This command dials a speed dial number by speed dial number. There is no query for this command.

ARGU

MENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Value Unsigned Integer 2 1 - 3334 for Conference

BINARY FORM DETAILS

COMMAND ID

:37

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE SPEEDDIAL <Channel> <Value>

Appendix— Serial Commands

111

110

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

UID - Unit ID

This command reports the unit id.This command is read only.

ARGU

MENT DETAILS

Name Type Size Values Units

Value Hexadecimal 4 (Sent with a Null,

value returned in text)

BINARY FORM DETAILS

COMMAND ID

:13

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE UID [Value]

VER - Version

This command reports the version of the unit. This command is read only.

ARGUMENT DETAILS

Name Type Size Values Units

Value String 8 Version of format MM.mm.rr

(Sent with a Null in text, value returned)

BINARY FORM DET

AILS

COMMAND ID

:14

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE VER [Value]

VOLUME - Volume Adjustment

This command changes or reports back the gain for the output channel set as the EC reference.

ARGUMENT DETAILS

Name Type Size Values Units

Value Signed Float 4 -99.90 - 99.90 ** DB

(Null to query in text)

Absol / Rel 0 A = Absolute

R = Relative Null = Relative

BINARY FORM DETAILS

COMMAND ID

: 103

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE VOLUME [Value] [Absol/Rel]

** Note: Values indicate entry range only. Actual internal range of the gain stage is from -14 to 18. Absolute values will be limited to the internal gain range.

Appendix — Serial Commands

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

TE - Telco Enable

This command selects/reports the hook status.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Value Unsigned Integer 2 0 = Off

1 = On 2 = Toggle (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:39

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE TE <Channel> [Value]

TELCOLVLCTRL - Telco TX Level Control Enable/ Disable

This command selects/reports the setting of Telco TX level control.

ARGUMENT DETAILS

Name Type Size Values Units

Channel Channel 1 See Group And Channels Group Group 1 17 (R) Value Unsigned Integer 2 0 = Off

1 = On 2 = Toggle (Null to query in text)

BINARY FORM DETAILS

COMMAND ID

:80

NUMBER OF ARGUMENTS

ARGUMENT FORM

: <Channel><Group><Value>

TEXT FORM DETAILS

COMMAND FORM

: DEVICE TELCOLVLCTRL <Channel> [Value]

No user serviceable parts are contained in this product. If damage or malfunction occurs, contact ClearOne Communications for instructions on its repair or return.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. This equipment cannot be used on telephone company provided coin service.

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

Electrical Safety Advisory:

This equipment uses AC power which can subjected to electrical surges, typically lightning transients which are very destructive to customer terminal equipment connected to AC power sources. The warranty for this equipment does not cover damage caused by electrical surge or lightning transients. To reduce the risk of this equipment becoming damaged it is suggested that the customer consider installing a surge arrestor.

IC Compliance

IC: 1970A-RAV

Ringer Equivalence Number (REN): 0.0B(ac)

NOTICE:The term "IC" before the certification/registration number signifies that Industry of Canada technical specifications were met.

This certification means that the equipment meets certain telecommunications network protective operational and safety requirements.The Department does not guarantee the equipment will operate to the user's satisfaction.

The REN is used to determine the number of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0).To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to obtain the maximum RENs for the calling area. The REN for this product is listed above.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the companies inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord).The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by ClearOne Communications. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Appendix — Compliance

113

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

FCC Part 15/ICES-003 Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules and Industry Canada ICES-003.These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his/her own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation.

Changes or modifications not expressly approved by ClearOne Communications could void the user's authority to operate the equipment.

FCC Part 68 Compliance

US:FBIBR00BRAV Ringer Equivalence Number (REN): 0.0B(ac)

This equipment complies with Part 68 of the FCC Rules Requirements adopted by ACTA. On the

mixer unit of this equipment contains, among other information, a product identifier in the format

US:AAAEQ##TXXXX. If requested, this information must be provided to your telephone company.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications to maintain uninterrupted service.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 Rules and Requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

If you experience problems with this equipment, contact ClearOne Communications, 1825 Research Way, Salt Lake City, Utah 84119, or by phone at (800) 945-7730 for repair and warranty information. If the equipment is causing harm to the telephone network, the telephone company may request you disconnect the equipment until the problem is resolved.

Compliance

Appendix — Compliance

112

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix— Compliance

115

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Appendix — Compliance

114

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Telecommunications Terminal Equipment:

73/23/EEC "Low Voltage Directive (LVD)":

IEC 60950-1: 2003 Safety of Information Technology Equipment, Including Electrical

Business Equipment.

Radio Equipment:

EN 301 220-1 Electromagnetic compatibility and Radio Spectrum Matters

(ERM); Short Range Devices (SRD); Radio equipment to be used in the 25 MHz to 1000 MHz frequency range with power levels ranging up to 500 mW; Part 1: Technical characteristics and test methods.

Telecommunications Terminal Equipment:

EN 301 437 (CTR-37) Terminal Equipment (TE); Attachment requirements for pan-

European approval for connection to the analogue Public Switched Telephone Networks (PSTNs) of TE supporting the voice telephony service in which network addressing, if provided, is by means of Dual Tone Multi Frequency (DTMF) signaling.

European Compliance

Conformity of the equipment with the guidelines below is attested by the CE mark.

EC Declaration of Conformity

Application of Council Directive(s): 1999/5/EC Radio equipment and

Telecommunications Terminal Equipment (R&TTE) Directive

Manufacturer's Name: ClearOne Communications Manufacturer's Address: 1825 West Research Way

Salt Lake City, Utah 84119 U.S.A. Model Name: RAV 600 & RAV 900 Model No.: 910-153-100 through 910-153-355

Standard(s) to which Conformity is declared:

89/336/EEC "Electromagnetic Compatibility (EMC) Directive":

EN 301489-1 & EN 301489-3 ElectroMagnetic compatibility and Radio spectrum

Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 3: Specific conditions for Short-Range Devices (SRD) operating on frequencies between 9 kHz and 40 GHz..

EN 61000-3-2:1995/A1/A2:1998 Part 3: Limits - Section 2: Limits for

harmonic current emissions.

EN 61000-3-3:1995 Section 3: Limitation of voltage fluctuations and flicker

in low voltage supply systems for equipment with rated current up to and including 16 A.

EN 55022: 1998 (Emissions) Information technology equipment - Radio disturbance

characteristics - Limits and methods of measurement.

EN 61000-4-2: 1995/A1:1998 Electrostatic Discharge

EN 61000-4-3: 1996/A1:1998 Radiated RF Immunity

EN 61000-4-4: 1995 Electrical Fast Transients

EN 61000-4-5: 1995 Lighting Surge

EN 61000-4-6: 1996 Conducted RF Immunity

EN 61000-4-11: 1994 Voltage Dips and Voltage Interruptions

Legal Represent

ative in Europe

Signature

Martin Offwood

Full Name

Managing Director EMEA North

Position

Manufacturer

Signature

Roger J. Midgley

Full Name

Project Manager

Position

RAV— Introduction

117

RAV-Ware Components 35

Camera Controls 42

presets 42

Line Input and Output 38

equalization 39 preconfigured devices 38 volume 39

Loudspeakers 36

ClearEffect 36 equalization 36 volume 36

Microphones 35

acoustic echo cancellation 35 ALC 35 noise cancellation 35 volume 35

Mixer 37

Record and Playback 40

equalization 41 preconfigured devices 40 volume 41

RAV-Ware 26

Communication Settings 31

camera port 32 control port 32 static IP address 31 user name/password 32

connections 28

files 29

edit 29 import 29 new 29 save 29

install 26

overview 27

Regional Settings 33

date/time 33

Telephone Settings 33

Auto Receive Level Control 34 configuration 34 preferences 34

Serial Commands 76

Specifications 74

status key 53

System Checks 46

System Requirements 10

Troubleshooting 70

web interface 62

Accessing 62 Dial 63 Event Log 65 Log Out 67 System Check 66

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RAV — Introduction

116

Adjusting the Settings 56

Auto-Answer 56 Auto-Disconnect 57 Ring Melody 56 Ringer Volume 56

Basic Connections 14

Audio conferencing 14

Basic Room Design 7

loudspeaker placement 8 microphone placement 7

Calls 52

answer 52 end 52 from the Phonebook 53 make 52 pre-dial 52 redial 53 speed dial 53

Compliance 112

Configuration 57

Country 57 Flash Duration 58 Frequency 58 IP address 59 Language 57 LCD Contrast 59 RF Radio Test 58 Version 59

Connecting auxiliary devices 18

amplifiers 19 digital phones 22 DVD players 20 PTZ cameras 20 serial control 21 sound cards 19 USB control 21 VCRs 20 video codecs 18

Device Toolbox Editor 49

add a device 49 delete a device 49 edit a device 49

Dialer and Phonebook Usage 43

Dialer 44

make a call 44 redial 45

Phonebook 43

add 43 delete 43 edit 43

Error Messages 48

Event Log 47

print 47 save 47 track events 47

Firmware upgrades 48

Maintenance 70

mute/unmute microphones 52

Network Find 30

Network information 10

Phone Preferences 54

add a Phonebook entry 55 delete a Phonebook entry 55 edit a Phonebook entry 55

Pinouts 73

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Table of Contents

ClearOne RAV1, RAV Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual