ClearOne NetStreams Quartet User Manual

NetStreams™ Quartet

User’ s Guide

™

Title: Quartet User’s Guide Document Number: 020026 Original Publication Date: December 18, 2007

All brand names, product names, and trademarks are properties of their

respective owners.

3600 W. Parmer Lane, Suite 100

Austin, TX 78727

USA

Phone: +1 512.977.9393

Fax: +1 512.977.9398

Toll Free Technical Support 1-866-353-3496

Contents

Chapter 1: Overview .....................................................................................................................1-1

Introduction ............................................................................................................................... 1-1

Package Contents ...................................................................................................................... 1-1

Required Tools ..........................................................................................................................1-2

NetStreams Documentation ...................................................................................................... 1-2

Contacting NetStreams ............................................................................................................. 1-2

Safety Requirements ................................................................................................................. 1-2

Hardware Labels ...................................................................................................................1-3

Safety Instructions ................................................................................................................ 1-3

Qualified Service Personnel .................................................................................................. 1-4

Chapter 2: Key Features, Components, and Specifications .....................................................2-1

Key Features of the Quartet System ....................................................................................... 2-1

4-Sources + FM Tuner/4 Rooms .......................................................................................... 2-1

Intercom and Room Monitoring ........................................................................................... 2-1

Sleep Timer and Rest and Rise® ..........................................................................................2-1

Super Zone ............................................................................................................................ 2-1

Adding Sources with an Audio Port ..................................................................................... 2-2

5-Band Graphic Equalizer .................................................................................................... 2-2

3D Sound Stage Mode .......................................................................................................... 2-2

Simplified Programming - No Laptops Required ................................................................. 2-2

Multi-Room Processor (MRP) Components and Specifications .......................................... 2-2

MRP Components .................................................................................................................2-2

MRP Specifications .............................................................................................................. 2-4

Remote Control .........................................................................................................................2-4

Specifications for the Remote Control .................................................................................. 2-5

In-Wall Keypad Layout and Specifications ............................................................................ 2-6

In-Wall Keypad Front Layout ............................................................................................... 2-6

In-Wall Keypad Rear Layout ................................................................................................ 2-7

Quartet Keypad Specifications ............................................................................................. 2-7

Optional Add-On Audio Port (AP500) ................................................................................... 2-8

Chapter 3: Getting Started ...........................................................................................................3-1

Pre-Wiring for Quartet ............................................................................................................ 3-1

Pre-Wiring for Audio Ports .....................................................................................................3-1

Terminating a CAT5 Cable ..................................................................................................... 3-2

Installation ................................................................................................................................. 3-2

iii

Contents

Connecting an Audio Port (sold separately) ........................................................................... 3-3

Powering the System ON .......................................................................................................... 3-3

Chapter 4: Using the Setup Menus .............................................................................................4-1

Using the Remote to Navigate the Menu ................................................................................ 4-1

Using the ROOM Menu ........................................................................................................... 4-2

Naming a Room ....................................................................................................................4-4

Adjusting Sound Settings in the Room ................................................................................. 4-5

Using the 5-Band Equalizer........................................................................................... 4-5

Adjusting the Left/Right Balance .................................................................................. 4-6

3D Sound Mode............................................................................................................. 4-7

Turning Loudness ON or OFF....................................................................................... 4-8

Adjusting the Default Volume....................................................................................... 4-9

VOLUME ............................................................................................................................. 4-9

Speaker Impedance Adjustments ........................................................................................ 4-10

Audio Port Sensitivity Adjustments (AUX GAIN) ............................................................ 4-11

Setting Up a Super Zone .....................................................................................................4-12

Intercom Room/Monitoring Settings ..................................................................................4-13

Do Not Disturb Setting (DND).................................................................................... 4-13

Privacy Settings ............................................................................................................ 4-14

Monitoring a Room ....................................................................................................... 4-15

Setting the Sleep Timer ....................................................................................................... 4-16

Setting the Rest and Rise Mode (RNR) ..............................................................................4-16

Quartet Keypad Settings ........................................................................................................4-18

Adjusting the Keypad Pilot Light Setting ........................................................................... 4-18

Adjusting the Keypad Back Light Setting .......................................................................... 4-18

Locking a Quartet Keypad .................................................................................................. 4-19

Adjusting the Paging Chime Bell Setting ...........................................................................4-20

Changing the AUX MODE ................................................................................................. 4-21

Using the SOURCE Menus .................................................................................................... 4-22

Naming a Source ................................................................................................................. 4-23

Source Input Adjustments (IN GAIN) ................................................................................ 4-24

FM Tuner Settings ..................................................................................................................4-24

Adjusting the FM Tuner Sensitivity ................................................................................... 4-24

Adjusting the FM Tuner Spacing ........................................................................................ 4-25

Adjusting the FM Tuner Pre-Emphasis .............................................................................. 4-26

Setting FM Tuner Presets ................................................................................................... 4-27

Auto Pre-Set Tuning.................................................................................................... 4-27

Setting System Settings ........................................................................................................... 4-28

Adjusting the LCD Backlight Setting ................................................................................. 4-29

Setting a Password for Quartet ........................................................................................... 4-30

Locking and Unlocking the MRP Menu ............................................................................. 4-31

Saving the Quartet’s Current Settings ................................................................................ 4-31

Chapter 5: Learning IR .........................................................................................................

Adjusting the IR Type .............................................................................................................. 5-1

........5-1

Contents

Learning IR for Control of Sources ........................................................................................ 5-2

Creating Macros .......................................................................................................................5-3

2’S Repeat ............................................................................................................................. 5-4

Macro Time ........................................................................................................................... 5-4

Key Macro ............................................................................................................................ 5-5

Chapter 6: Using the Quartet Keypads to Listen to Audio .......................................................6-1

In-Wall Keypad ......................................................................................................................... 6-1

Turn Keypad ON/OFF .............................................................................................................6-1

Turn Volume Up/Down ............................................................................................................6-1

Mute Audio ................................................................................................................................ 6-2

Select a Global Source .............................................................................................................. 6-2

Select a Source for All Rooms ..................................................................................................6-2

Control a Source ....................................................................................................................... 6-2

Select a Local Source (Audio Port) ......................................................................................... 6-2

Select a Source Local Source in Another Room ..................................................................... 6-2

Select the FM Tuner .................................................................................................................6-2

Change Stations .................................................................................................................... 6-2

Select Tuner Presets .............................................................................................................. 6-2

Special Functions ...................................................................................................................... 6-3

Sleep ...................................................................................................................................... 6-3

RNR ...................................................................................................................................... 6-3

Using the Remote to Navigate the Menu ................................................................................ 6-3

Chapter 7: Whole House and Room-to-Room Paging ...............................................................7-1

In-Wall Keypad ......................................................................................................................... 7-1

Paging all Rooms (Whole House Paging) ............................................................................... 7-1

Answering a Page ................................................................................................................. 7-1

Hanging Up on a Page .......................................................................................................... 7-2

Paging One Room ..................................................................................................................... 7-2

Monitoring a Room ................................................................................................................... 7-2

Chapter 8: Troubleshooting .........................................................................................................8-1

Appendix A:Quartet Keypad Quick Reference............................................................................. A-1

Introduction

Chapter

Overview

If the last time you experienced really great audio quality was at a live venue, we have good news. Now, with NetStreams Quartet Q4000, you can have that same memorable experience and enjoyment - everyday - in every room of your home. Imagine being able to listen to your favorite music in any room without having to deal with the complexity and clutter of equipment in each room. NetStreams Quartet Q4000 makes it all possible by delivering incredible sound quality and so much more in one affordable package.

This easy to use Multi-Room Audio system is packed with high-end features, including a built-in intercom system. Every member of your family can enjoy their favorite music - wherever and whenever they want, at the touch of a button.

The Q4000 enables homeowners to enjoy exceptional audio quality from as many as nine (9) different global audio sources, such as an FM tuner, DVD player, satellite radio, etc., in up to four (4) different zones or areas of your home at the same time.

Package Contents

The Quartet Q4000 is shipped with the following equipment and cables. Verify that that the contents of your shipment include:

 Multi-Room Processor (MRP) - labeled Quartet  Four keypads (not sold separately)  One power cord  Five IR emitters  One remote control  One FM antenna.

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Quartet User’s Guide

Required Tools

NetStreams Documentation

Tools required for installation of a Quartet Q4000 include:

 small flathead screwdriver  CAT5 tester  volt meter  RJ45 crimping tool  RJ45 connectors  wire cutters  wire strippers.

To view or print NetStreams documentation:

1. From a web browser, go to www.netstreams.com.

2. Click the Dealer Login button.

3. Log in with your dealer user name and password.

4. Select Dealer Documents.

Contacting NetStreams

If you have questions about the Quartet that are not covered in this manual:

 visit the dealer section of the NetStreams website (www.netstreams.com) for

application notes

 email support@netstreams.com  call 1-866-353-3496 or 1-512-977-9393.

Safety Requirements

Safe installation and use of NetStreams products requires a thorough knowledge of the products and proper installation practices. Therefore, please read this manual before beginning and heed all warnings. Follow all instructions provided and retain them. Adhere to all warnings on the product and in the instructions.

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Overview

CAUTION!

WARNING

Hardware Labels

T o reduce the risk of fire or electrical shock, do not expose this appliance to rain or moisture. To reduce the risk of electric shock, do not remove cover. No user-serviceable parts inside. Refer servicing to qualified personnel.

The lightning flash with ar rowhead symbol, with in an equilateral The exclamation point within an equilateral triangle is intended to alert the user to the

presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Safety Instructions

To reduce the risk of possible fire or electrical shock, make all connections and finish all terminations before turning on power to the unit.

Before turning the power on for the first time, read this section carefully. All models are designed for use only with the power supply voltage of the region where they are sold.

 Do not block any ventilation openings. For example; do not place on a rug, bed,

sofa, or similar surface which impedes airflow across the chassis. Airflow through the ventilation openings should be unobstructed. Provide ventilation on all sides of the appliance, especially if placed in a rack. If ventilation is blocked, the appliance may overheat and malfunction.

 Do not install near heat sources such as radiators, heat registers, stoves, or other

appliances (including amplifiers) that produce heat. Do not expose the appliance to direct sun light as the appliance’s internal components temperature may rise and shorten the life of the components. Avoid damp and dusty places.

 Unplug this apparatus during lightning storms or when unused for long periods of

time.

 Only connect the appliance to a power supply described in the operating

instructions or as marked on the appliance.

 Do not defeat the safety purpose of the polarized or grounding-type plug. A

polarized plug has two blades with one wider than the other . A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is

1-3

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Quartet User’s Guide

NOTE

provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

NetStreams provides a VSPW 12v DC power supply. Review whether this is the appropriate voltage and power supply for your country and call NetStreams Technical Services at (866) 353-3496 if you have any questions.

 A label located at the rear panel power connection indicates the DC power input for

the unit. The label will read 100-240V DC 12V/1.5A Adapter.

 Route power cord and other cables so that they are not likely to be walked on,

tripped over, pinched, or stressed. Pay particular attention to condition of cords and cables at plugs, and the point where they exit from the apparatus. T o prevent risk of fire or injury, damaged cords and cables should be replaced immediately.

 Only use attachments/accessories specified by the manufacturer.  The apparatus should be serviced by qualified service personnel when:

 the power supply cord or the plug has been damaged  objects have fallen or liquid has spilled into the unit  the apparatus has been exposed to rain or other moisture  the apparatus does not appear to operate normally  the apparatus has been dropped, or the enclosure damaged.

 Do not attempt to service the appliance beyond that described in the operating

instructions. All other servicing should be referred to qualified service personnel.

 Clean only with a dry cloth. Do not use rough material, thinners, alcohol or other

chemical solvents or cloths since this may damage the finish or remove the panel lettering. Never pour any liquid on or in the device.

 Do not use near water, for example, near a bathtub, washbowl, kitchen sink,

laundry tub, in a wet basement, near a swimming pool, etc.

 Do not expose the appliance to dripping or splashing and do not place objects filled

with liquids, such as vases, on the appliance.

 Do not touch the appliance with wet hands. Do not handle the appliance or the

power cord when your hands are wet or damp. If water or any other liquid enters the appliance chassis, take the appliance to qualified service personnel for inspection.

 Only use the appliance with a cart or stand recommended by the manufacturer. An

appliance and cart combination should be moved with care. Quick stops, excessive force and uneven surfaces may cause the appliance and cart combination to overturn.

 Only mount the appliance to a wall or ceiling as recommended by the

manufacturer.

Qualified Service Personnel

Only NetStreams employees are qualified to inspect or repair internal damage to NetStreams equipment. If your NetStreams device is damaged, contact NetStreams

Technical Support for a Return Merchandise Authorization.

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Key Features, Components, and Specifications

Key Features of the Quartet System

The following subsections discuss the key features of the Quartet system.

4-Sources + FM Tuner/4 Rooms

Quartet is a 4-room system capable of distributing 4 global sources, a centralized FM tuner, and up to 4 remotely located sources (see Adding Sources using an Audio Port). A keypad is capable of selecting any of these sources allowing each room to listen to a separate source or they can all be listening to the same source. In addition to distributing sources, they can be named and the input level can be balanced.

Chapter

Intercom and Room Monitoring

The Quartet keypads include a built-in microphone for Intercom “Push to Talk” communications, room-to-room paging, as well as room monitoring, a feature not commonly found with entry-level Multi-Room Audio systems. Now you can have great audio quality and the convenience of a built-in intercom without the hassle or expense of installing a separate intercom system.

Sleep Timer and Rest and Rise®

The Rest and Rise feature allows you to set a count down timer once it is reached to start playing that source for a specified length of time. For example, a user wants to wake up to music so they would set an eight hour countdown, then the source would play for the designated hour. With NetStreams Rest and Rise feature, select between 1 to 12 hours in 30-minute intervals.

Super Zone

Quartet features a super zone which allow you to link two or more rooms together to function as a single room.

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Quartet User’s Guide

Adding Sources with an Audio Port

5-Band Graphic Equalizer

3D Sound Stage Mode

Using the optional Audio Port, a local source can be connected to the keypad and played in that room. This is convenient for sources that are typically installed in the room like gaming systems, computers, cable boxes, and iPods. The Audio Port provides line level audio output making it ideal for driving powered subwoofers in the game room or external amplifiers for the poolside speakers. With certain caveats (see Chapter 5), a locally connected source can be distributed globally.

All Quartet keypad/amplifiers feature a 5-band graphic equalizer which allows for further customization of the sound quality to suit your tastes. Adjust the sound output in each room at 100Hz, 300Hz, 1KHz, 3KHz, and 10KHz.

The Quartet features a proprietary 3D sound stage to expand the spacious quality of the sound. Particularly beneficial for installations where speakers have been placed very close together, or for small rooms, the 3D sound mode improves the sound stage for the listening area.

Simplified Programming - No Laptops Required

Quartet is designed to work “out of the box” and does not require a laptop. All features can be set at the MRP using its LCD display and the included remote control, including a source’s IR. You only need to learn the IR commands for a source once and those commands are effective for all keypads. This is makes it easy to configure an MRP at the office and deliver it to the home “ready to go.”

Multi-Room Processor (MRP) Components and Specifications

This section describes the MRP components and lists specifications.

MRP Components

Figure 2-1 shows the front panel of the MRP. Figure 2-2 shows the rear panel of the MRP. The MRP is a 1/2 rack wide component that features a built-in 400 watt amplifier, FM tuner, four source global inputs, and an IR emitter for source control.

2-2

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Figure 2-1 Quartet Front Panel

1.IR Receiver

2. Display

3. IR Emitter Output Connectors for 4 Sources

4. 4 RCA Connectors for

5. Common IR Emitter/Output Connector

6. FM Antenna Connector

7. 4 Quartet Keypad Connectors

8.4-pin Phoenix

9. AC Power Connector

10. MRP Power Switch

Connectors for Speakers

sources

Key Features, Components, and Specifications

Figure 2-2 Quartet Rear Panel

IR receiver - receives IR signals from the Quartet remote or a universal remote (sold separately) (front panel)

2. Display - shows the four sources and what is playing on them, displays the FM

channel selected and antenna strength, and provides access to the Quartet main menu (front panel)

3. IR Emitter/Output connectors for four sources (rear panel)

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Quartet User’s Guide

MRP Specifications

4. Four Source Connectors - provides the inputs from the 4 home-wide sources (rear

panel)

5. Common IR Emitter/Output Connector- for IR source input. Used to mirror IR

output from all source ports, and provides partial IR control of a second MRP. (rear panel)

6. FM Antenna Connector (rear panel)

7. Quartet Keypad Connectors - for the four keypads (rear panel)

8. Four-pin Phoenix Connectors for Speakers - phoenix type connectors for four pairs

of speakers (left and right). (rear panel)

9. AC Power Connector (rear panel)

10. MRP Power switch - powers the MRP ON (-)/OFF(0). (rear panel)

Power 50 WPC x 8 channels @ 6 Ohms Amp Signal to noise ratio > 96dB

Distortion 0.04% (6 Ohms, 1KHz, 1W) # Sources Up to nine (9) Global Source inputs 4 stereo pairs, (up to 4 local inputs) + 1 FM tuner Connector Stereo RCA jack # Zones Four (4) simultaneous Dimensions: 13"x 3.5" x 8.7" (W x H x D)

(330.2mm x 88.90mm x 220.98mm) Weight 7 lbs. 5 oz. (3.32 Kg)

2-4

Certifications RoHS, UL

Remote Control

One Quartet Remote (MU4601RC) is included with each MRP Audio Distribution Center. The ergonomically designed, simple to use Quartet remote control duplicates functions of the wall-mounted keypad. The remote control also features a mute button, and discrete power ON/OFF buttons. Additional remotes may also be purchased. Figure 2-3 shows the Quartet remote control.

Figure 2-3 Quartet Remote MU4601RC

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Specifications for the Remote Control

MRP BACKLIGHT BRIGHTNESS

Figure 2-4 shows how the Quartet remote control duplicates the functions of the keypad. Figure 1-5 shows the functions of the Quartet remote control.

Dimensions 5.52" x 1.72" x 1.22" (L x W x D) Buttons: Room System Buttons and SRC Buttons Power: 3VDC (Off 2 x 1.5V AAA Batteries)

Key Features, Components, and Specifications

Figure 2-4 MU4601RC Remote duplicates functions of the keypad

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Quartet User’s Guide

1. Source Selection Buttons

2.FM Tuner

3. Selects the Source Connected to the Audio Port

4. FM Scanning

5. Volume Up

7. Volume Down

8. Pause

9. Play

10. Shuffle

11. Repeat

12. Skip Track

13. Skip Track

14. Rewind

15. Fast Forward

16. Stop

17. Mode

6. Talk/Mute

Back

Forward

In-Wall Keypad Layout and Specifications

In-Wall Keypad Front Layout

2-6

Figure 2-5 Quartet Keypad

Source Selection Buttons - used to select a specific global source connected to the MRP.

Turns off the source when pressed a second time.

2. FM Tuner - to select the FM tuner. Press and hold to scan. Pressing a second time after

initial selection will turn off the room.

3. AUX - selects source connected to local or global Audio Ports (in the room or in another

room).

4. Right and left arrow - for FM tuning.

5. Up arrow - volume up.

6. Talk/Mute - press once to mute. Press and hold for 1 second (button will blink), then

release to intercom with a specific room. S1 through S4 will light to allow selection of rooms 1 - 4. Press and hold Talk/Mute for 4 seconds for an all rooms page.

7. Down arrow - volume down.

8. Pause - pauses the music.

9. Play - plays the currently selected source.

10. Shuffle - Turns the source’s Shuffle setting ON or OFF.

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11. Repeat - repeats the currently selected song.

12. Skip Track Back - goes to next track

13. Skip Track Forward - goes to previous track

14. Rewind - rewinds the current song.

15. Fast forward - fast forwards the current song.

16. Stop - stops the currently selected song.

17. Mode - Toggles the mode setting for the currently selected source.

In-Wall Keypad Rear Layout

See Figure 2-6 for a diagram of the in-wall keypad rear layout.

Key Features, Components, and Specifications

Figure 2-6 In-Wall Keypad Rear Layout

Quartet Keypad Specifications

FM Tuner Channel Separation 50KHz, 100KHz, 200KHz Keypad 2-Gang, Decora-compatible Keypad connector-data 8-pin RJ45 data jack

2-7

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Quartet User’s Guide

(EIA / TIA 568a termination required)

Keypad connector-power Caged Euro Style

Phoenix connector IR Source control output Infrared LED flashed; 38 and 56KHz supported Input level 2 Vrms Input Impedance 10k Ohms Output Level 2.0 Vrms Power 100-240 V AC, 50-60 Hz Power Consumption 150W In-wall dimensions 4 1/5” x 3 7/10” x 1 24/25”

(backbox) (W x H x D) (106mm x 94mm x 50mm)

Fits standard 2 gang box Outside dimensions 4 3/10” x 5 1/10” x 2/5” (faceplate) (W x H x D) (110mm x 130mm x 10mm)

Weight 0.74 lbs (0.33 kg) (back box with electronics)

Optional Add-On Audio Port (AP500)

A dealer can purchase an optional add-on Audio Port (AP500) for each keypad to add an additional audio source. The AP500 is sold separately. See Figure 2-7 for the front panel of the Audio Port. See Figure 2-8 for the rear panel of the Audio Port.

2-8

Figure 2-7 Audio Port (front panel)

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Key Features, Components, and Specifications

Figure 2-8 Audio Port (rear panel)

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NOTE

Pre-Wiring for Quartet

NetStreams recommends pre-wiring according to Figure 3-1 to allow for a future upgrade path to Musica and DigiLinX.

Chapter

Getting Started

NetStreams recommends dealers wire the CEA 2030 standard for Multi-Room Audio (1 CAT5 + 1 14AWG/4-conductor speaker wire). The speaker wire should run from the MRP directly to the speakers. The CAT5 cable should run from the MRP to the Quartet in-wall keypads. See Figure 3-1 for a pre-wiring diagram for Quartet.

Figure 3-1 Pre-Wiring Diagram

Pre-Wiring for Audio Ports

Additionally, run 1 CAT5 cable from each Quartet keypad up to 65 feet to the Audio Port location. All CAT5/CAT5e cables should be terminated to the EIA/TIA 568a standard.

3-1

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Quartet User’s Guide

Terminating a CAT5 Cable

See Figure 3-2 for a diagram on how to terminate a CAT5 cable

Figure 3-2 Terminating a CAT5 cable

Installation

To get started with your new system, you must first connect the cables as follows:

1. Connect the CAT5 cables from the back of the keypad (use connector labeled MRP

connector) then connect the other end to the back of the unit labeled R1, R2, R3, and R4.

2. Connect the RCA cables from the audio sources to the RCA connectors on the back

of the unit labeled S1, S2, S3, and S4.

3. Plug the IR emitters into the connectors on the back of the unit IR1, IR2, IR3, and

IR4 and position the emitter over the IR receiver on the appropriate source.

4. Use 14 AWG to wire 4 pairs of speakers to the 4 included phoenix connectors and

plug the connectors into the MRP under R1, R2, R3, and R4.

5. Connect the power cable to the back of the unit.

3-2

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NOTE

Connecting an Audio Port (sold separately)

EIM runs should be less than 60 feet.

Powering the System ON

Getting Started

To connect an Audio Port AP500, run a CAT5 (terminated 568a) from the Audio Port to the connector on the back of the keypad labeled EIM.

1. Press the Power switch on the rear of the MRP to the ON position (-).

2. To start the system and get to the home screen, press the ON button on the Quartet

remote and the following screen appears.

Figure 3-3 Home screen

The home screen shows you the FM channel selected and lists the rooms across the top. Just below the room names are the sources that are playing within each room

3-3

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