reserves specific privileges. Information in this document is subject to change without notice.
TABLE OF CONTENTS
CHAPTER 1: INTRODUCTION 1
Service and Support 1
Product Returns 1
Unpacking 2
Important Safety Information 2
CHAPTER 2: GETTING STARTED 4
Connecting MAX EX to an Analog Phone Line 4
Connecting MAX EX Expansion Pods 4
Connecting MAX EX to a Digital (PBX) Phone Line 5
Using your MAX EX Phone 6
CHAPTER 3: USER OPTIONS 8
Calling Features 8
Programming Features 9
Alert Tones 11
CHAPTER 4: MAINTENANCE 12
Caring for MAX EX Phones 12
Electrical Considerations 12
Troubleshooting 12
CHAPTER 5: APPENDIX 14
Specifications 14
Compliance 15
Warranty 18
CHAPTER 1: INTRODUCTION
Thank you for purchasing the ClearOne MAX™ EX expandable conferencing phone. MAX EX provides premium,
full-duplex audio to small conference rooms as a single unit, and to larger rooms by connecting up to four MAX EX
units together. Connecting MAX EX units together allows you to expand microphone and speaker coverage, as well
as control access, for a more natural communications experience in larger rooms.
Setting up the MAX EX conferencing phone is easy and requires only three connections: power, telephone, and
base unit to conference pod. MAX EX’s familiar keypad design ensures users will be comfortable using the phone,
reducing the need for training and support.
Max EX offers these key advantages:
Expandability: MAX EX is ideal for conference rooms because it provides flexible microphone and
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loudspeaker coverage, and easy access to controls, simply by linking units together to match room size.
Superior Audio Quality: MAX EX delivers industry-leading, crystal-clear audio that facilitates more natural
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interactions among conference participants.
Easy to Use: The MAX EX controls are intuitive, user friendly, and simple to operate.
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SERVICE AND SUPPORT
If you need additional information on how to set up or operate your MAX EX conferencing phone, please contact
us. We welcome and encourage your comments so that we can continue to improve our products and serve your
needs.
Technical Support
Telephone: 1-800-283-5936 (USA) or
1-801-974-3760
Fax: 1-801-977-0087
E-mail:
tech.support@clearone.com
Web:
www.clearone.com
Sales and Customer Service
Telephone: 1-800-945-7730 (USA) or
1-801-975-7200
Fax: 1-800-933-5107 (USA) or
1-801-977-0087
E-mail:
sales@clearone.com
Chapter 1: Introduction 1
PRODUCT RETURNS
All product returns require a return materials authorization (RMA) number. Please contact ClearOne Technical
Support before attempting to return your product. Make sure you return all the items that shipped with your product.
UNPACKING
Ensure you have received all items shown below for your MAX EX model (MAX EX and MAX Expansion Kit). After
unpacking, place the MAX EX Conferencing Pod and Base Unit on a level surface.
MAX EX Package Contents
MAX EX Expansion Kit Package Contents
IMPORTANT SAFETY INFORMATION
Read the safety instructions before using this product. This conferencing phone is not designed for making
emergency telephone calls when the power fails. Make alternative arrangements for access to emergency services.
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Read and understand all instructions.
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Follow all warnings and instructions marked on the product.
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Unplug this product from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid
cleaners or aerosol cleaners.
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Do not use this product near water, including bathtubs, sinks, or near a swimming pool.
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Do not place this product on an unstable cart, stand, or table.
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Slots and openings in the back or bottom of the product are provided for ventilation. To prevent overheating,
these openings must not be blocked or covered.
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This product should never be placed near or over a radiator or heat register. This product should not used in
built-in installations unless proper ventilation is provided.
2 Technical Services: 800-283-5936
This product should be operated only from the type of power source indicated on the marking label. If you
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are not sure of the type of power supply in your location, consult your dealer or local power company.
Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
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Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage
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points or short out parts that could result in fire or electric shock.
Never spill liquids on the product.
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To reduce the risk of electric shock, do not disassemble this product. Opening or removing covers may
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expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock during
subsequent use.
Unplug this product from the wall outlet and battery source and refer servicing to qualified service personnel
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under the following conditions:
When the power supply cord or plug is damaged or frayed.
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If liquid has been spilled into the product.
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If the product does not operate normally according to the operating instructions.
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If the product has been dropped or damaged.
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If the product exhibits a distinct change in performance.
»
Do not use this product or other phones during an electrical storm. There is a remote risk of electric shock
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from lightning.
Do not use this product to report a gas leak in the vicinity of the leak.
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Do not use this product near intensive care medical equipment or by persons with pacemakers.
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Due to the radio signals between base station and POD, wearers of hearing aids may experience interference
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in the form of a humming noise.
This product can interfere with electrical equipment such as answering machines, TV sets, radios, computers
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and microwave ovens if placed too close.
Telephone Wiring and Jack Information
To reduce the risk of fire or injury to persons, read and follow these instructions:
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Use caution when installing or modifying telephone lines.
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Never install telephone wiring during an electrical storm.
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Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
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Never touch un-insulated telephone wires or terminals unless the telephone line is disconnected at the
network interface.
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Chapter 1: Introduction 3
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