ClearCube PCoIP Device and Firmware User Manual
PCoIP
®
Device and Firmware Compatibility Guide
Revision K 1.10.04.09.2014
Technical Support
See the support Web site for technical updates, additional warranty information and documentation, and software revisions:
Web http://www.clearcube.com/support
Email: support@clearcube.com
Phone: (512) 652-3400 or call toll free
(866) 652-3400 (United States)
ClearCube Technology, Inc. Corporate Headquarters
ClearCube
3700 W Parmer Ln
Austin, Texas 78727
E-mail info@clearcube.com
Main Phone: (512) 652-3500 or call toll free (866) 652-3500 (United States)
Main Fax: (512) 652-3501
Or contact your local ClearCube Reseller or Authorized Service Provider
Copyrights
© 2014 by ClearCube Technology, Inc. All rights reserved. Under copyright laws, this publication may not be reproduced or
transmitted in any form, electronic or mechanical, including photocopying, recording, storing in an information retrieval
system, or translating, in whole or in part, without the prior written consent of ClearCube Technology, Inc.
This information is subject to change without notice and ClearCube shall not be liable for any direct, indirect, special, incidental
or consequential damages in connection with the use of this material.
Trademarks
ClearCube™, Sentral™, Blade Switching BackPack™, PC Blade™, C/Port™, and I/Port™ are trademarks of ClearCube Technology
Inc. Teradici and PCoIP are registered trademarks of Teradici Corporation in the United States and/or other countries. Windows
and Windows Vista are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other
trademarks are the property of their respective owners.
Patents
The ClearCube Architecture and its components described in this user manual are protected by numerous granted and pending
U.S. and international patents. Granted patents include: US05926172, US05966056, US05994952, US06012101, US06020839,
US06037884, US06038616, US06119146, US06148182, US06167241, US06385666, US06421393, US06426970, US06633934,
US06708247, US06735658, and US06886055.
Patents pending include: US S/N 09/755378, US S/N 10/279475, US S/N 10/198719, US S/N 10/198650, US S/N 10/409219, US
S/N 09/728667, US S/N 09/728669, US S/N 10/411804, US S/N 10/411908, US S/N 10/458853, US S/N 10/364584, US S/N
10/301536, US S/N 60/411066, US S/N 10/662933, US S/N 10/662889, US S/N 10/662932, US S/N 10/662968, US S/N
10/301563, US S/N 10/662936, US S/N 10/301518, US S/N 10/662955 and US S/N 10/662954.
Inquiries regarding patented technology should be directed to ClearCube Corporate Headquarters
Contents
1 About This Document ...................................................................................................................... 1
2 Product Compatibility ...................................................................................................................... 1
2.1 Blades and Host Cards .............................................................................................................. 1
2.2 Zero Clients and Host Cards ...................................................................................................... 2
2.3 Host Cards and Firmware ......................................................................................................... 2
2.4 Zero Clients and Firmware........................................................................................................ 3
2.5 TERA Firmware and VMware® View .......................................................................................... 4
2.6 TERA and COMM Firmware ...................................................................................................... 4
2.6.1 TERA Compatibility with Lower TERA Versions .................................................................. 4
2.6.2 COMM Firmware Releases and Bundled TERA Firmware................................................... 6
3 File Details ....................................................................................................................................... 6
3.1 TERA Files and Release Dates ................................................................................................... 6
3.2 COMM Files and Release Dates ................................................................................................ 7
4 Firmware Upgrade and Downgrade Paths ........................................................................................ 8
4.1 For Instructions about Upgrading Devices ................................................................................ 8
4.2 Upgrading TERA Firmware ........................................................................................................ 8
4.3 Downgrading TERA Firmware ................................................................................................... 9
4.4 Upgrading COMM Firmware..................................................................................................... 9
4.5 Downgrading COMM Firmware .............................................................................................. 10
Rev K 1.10.04.08.2014 iii
About This Document
Blade
Supported Host Cards
A6106D
V5320, V5340, V5422, V5442
A6105D
V5220, V5240, V5320, V5340
A1410
V5120, V5140
M1024W
V5422, V5442
M1022W
V5422, V5442
R3082D
V5420, V5430
R3080D
V5220, V5320
R3040S
V5220, V5240, V5320, V5340
R1350
V5120
1 About This Document
This document details TERA and COMM firmware used in ClearCube® zero clients and host cards using
PCoIP® technology. Topics include hardware and software support, interoperability with other versions,
and upgrade and downgrade compatibility and requirements.
This document assumes that you are familiar with PCoIP technology and have a basic understanding of
firmware and computer hardware.
NOTE: See PC-over-IP System User’s Guide for detailed instructions about installing firmware at
http://www.clearcube.com/support/.
2 Product Compatibility
The sections below show the compatibility of devices using PCoIP technology.
2.1 Blades and Host Cards
NOTE: A V5240 quad host card consists of a V5220 card and a V5240 card. A V5240 quad host card
does not operate without a V5220 card.
A V5340 quad host card consists of a V5320 card and a V5340 card. A V5340 quad host card
does not operate without a V5320 card.
Rev K 1.10.04.08.2014 1
PCoIP Device and Firmware Compatibility Guide
Model
V5120
V5140
V5220
V5240
V5320
V5340
V5420
V5422
V5430
V5442
CD76nn
CD77nn
CD78nn
CD95nn
CD96nn
CD97nn
CD98nn
I942n
C74nn
I9440
Host Card
COMM Firmware
TERA Firmware
V5442
Not applicable
4.0.3 and higher
V5430
Not applicable
4.1.0 and higher
V5422
Not applicable
4.0.3 and higher
V5420
Not applicable
4.1.0 and higher
V5340
0.4.22 and higher
Any compatible with COMM firmware on device up to 3.5.1
(see Notes)
V5320
Not applicable
3.5 and higher (but not with 4.0.3)
V5240
0.4.17 and higher
Any compatible with COMM firmware on device up to 3.5.1
(see Notes)
V5220
Not applicable
2.3 and higher (but not with 4.0.3) (see Notes)
V5140
0.4.11 and higher
Any compatible with COMM firmware on device up to 3.5.1
(see Notes)
V5120
Not applicable
Any (except for 4.0.3) (see Notes)
2.2 Zero Clients and Host Cards
The table below shows zero clients and supported host cards, where
indicates that a host card and a zero client are compatible, and
indicates that a host card and a zero client are not compatible.
In the models below, n is a digit of the model number. For example, CD76nn could be CD7622 or CD7624.
2.3 Host Cards and Firmware
See the following notes for information about firmware compatibility and recommended pairings.
NOTES:
ClearCube strongly recommends using the same COMM version on the host and client, and the
same TERA version on the host and the client.
Ensure that you use compatible COMM and TERA firmware. See “2.6 TERA and COMM Firmware ” on
page 4 for a list of TERA and COMM pairings that ClearCube recommends. (Continued below)
2 Rev K 1.10.04.08.2014 ClearCube Technology, Inc.
Loading...