ClearCube PCoIP User Manual

PCoIP

®

Device and Firmware Compatibility

Guide

Technical Support

See the support Web site for technical updates, additional warranty information and documentation, and software revisions:

Web http://www.clearcube.com/support

Email: [e-mail]

Phone: [phone] or call toll free

[phone] (United States)

ClearCube Technology, Inc. Corporate Headquarters

ClearCube
3700 W Parmer Ln
Austin, Texas 78727

Email [e-mail]
Main Phone: [phone] or call toll free [phone] (United States)
Main Fax: [phone]

Or contact your local ClearCube Reseller or Authorized Service Provider

Copyrights

© 2014 by ClearCube Technology, Inc. All rights reserved. Under copyright laws, this publication may not be reproduced or
transmitted in any form, electronic or mechanical, including photocopying, recording, storing in an information retrieval
system, or translating, in whole or in part, without the prior written consent of ClearCube Technology, Inc.

This information is subject to change without notice and ClearCube shall not be liable for any direct, indirect, special, incidental
or consequential damages in connection with the use of this material.

Trademarks

ClearCube, Sentral, Blade Switching BackPack, PC Blade, C/Port, and I/Port are trademarks or registered trademarks of
ClearCube Technology, Inc. Teradici and PCoIP are registered trademarks of Teradici Corporation in the United States and/or
other countries. Windows and Windows Vista are registered trademarks of Microsoft Corporation in the United States and/or
other countries. VMware and VMware Horizon View are trademarks or registered trademarks of VMware, Inc. in the United
States and/or other jurisdictions. All other trademarks are the property of their respective owners.

Patents

The ClearCube Architecture and its components described in this user manual are protected by numerous granted and pending
U.S. and international patents. Granted patents include: US05926172, US05966056, US05994952, US06012101, US06020839,
US06037884, US06038616, US06119146, US06148182, US06167241, US06385666, US06421393, US06426970, US06633934,
US06708247, US06735658, and US06886055.

Patents pending include: US S/N 09/755378, US S/N 10/279475, US S/N 10/198719, US S/N 10/198650, US S/N 10/409219, US
S/N 09/728667, US S/N 09/728669, US S/N 10/411804, US S/N 10/411908, US S/N 10/458853, US S/N 10/364584, US S/N
10/301536, US S/N 60/411066, US S/N 10/662933, US S/N 10/662889, US S/N 10/662932, US S/N 10/662968, US S/N
10/301563, US S/N 10/662936, US S/N 10/301518, US S/N 10/662955 and US S/N 10/662954.

Inquiries regarding patented technology should be directed to ClearCube Corporate Headquarters

Contents

1 About This Document ...................................................................................................................... 1

2 TERA 1-Based Zero Clients and Host Cards ....................................................................................... 1

3 Product Compatibility ...................................................................................................................... 1

3.1 Blade PCs, Workstations, and Host Cards ................................................................................. 1

3.2 Zero Clients and Host Cards ...................................................................................................... 2

3.3 Host Cards and Firmware ......................................................................................................... 2

3.4 Zero Clients and Firmware........................................................................................................ 3

3.5 TERA Firmware and VMware Horizon View .............................................................................. 3

3.6 TERA Firmware ......................................................................................................................... 4

4 File Details ....................................................................................................................................... 6

5 Firmware Upgrade and Downgrade Paths ........................................................................................ 7

5.1 For Instructions about Upgrading Devices ................................................................................ 7

5.2 Upgrading TERA Firmware ........................................................................................................ 7

5.3 Downgrading TERA Firmware ................................................................................................... 7

6 Contacting Customer Support .......................................................................................................... 8

Rev L 1.11.12.29.2014 iii

About This Document

Blade

Supported Host Cards

A6106D

V5320*, V5340*, V5422, V5442

M1024W

V5422, V5442

M1022W

V5422, V5442

R3082D

V5420, V5430

R3040S

V5220*, V5240*, V5320*, V5340*

1 About This Document

This document details TERA firmware used in ClearCube® zero clients and host cards using PCoIP®
technology. Topics include hardware and software support, interoperability with other versions, and
upgrade and downgrade compatibility and requirements.

This document assumes that you are familiar with PCoIP technology and have a basic understanding of
firmware and computer hardware.

NOTE: See PC-over-IP System User’s Guide for detailed instructions about installing firmware at

http://www.clearcube.com/support/.

2 TERA 1-Based Zero Clients and Host Cards

See Revision K and lower of this document for information about TERA 1-based zero clients and host
cards. Devices detailed include

 V53xx, V52xx, and V51xx host cards,
 I94x0, CD74xx zero clients, and
 COMM firmware for TERA 1-based quad zero clients and host cards.

See the ClearCube support site for these revisions of this documentation.

3 Product Compatibility

The sections below show the compatibility of devices using PCoIP technology.

3.1 Blade PCs, Workstations, and Host Cards

The table below shows ClearCube blades and the host cards they support.

* See Revision K and lower of this document for information about TERA 1-based zero clients and

host cards.

Rev L 1.11.12.29.2014 1