ClearCube I Port User Manual

I/Port User’s Guide

Technical Support

Please refer to our support website for technical updates, additional warranty
information and documentation, and software revisions:

Web: http://support.clearcube.com
Email: [e-mail]
Phone: [phone] or call toll free [phone] (United States)

ClearCube Technology Corporate Headquarters

Mailing and Shipping Address:
The ClearCube Building
8834 Capital of Texas Hwy N.
Austin, Texas 78759
Email: [e-mail]
Main Phone: [phone] or call toll free [phone] (United States)
Main Fax: [phone]

Copyrights
©2005 – 2008 by ClearCube Technology Inc. All rights reserved. Under copyright
laws, this publication may not be reproduced or transmitted in any form, electronic or
mechanical, including photocopying, recording, storing in an information retrieval
system, or translating, in whole or in part, without the prior written consent of
ClearCube Technology, Inc.

This information is subject to change without notice and ClearCube shall not be liable
for any direct, indirect, special, incidental or consequential damages in connection
with the use of this material.

Trademarks
ClearCube™, Sentral™, Blade Switching BackPack™, PC Blade™, C/Port™, and
I/Port™ are trademarks of ClearCube Technology Inc. Product and company names
mentioned herein are trademarks or trade names of their respective companies.

Patents
The ClearCube Architecture and its components described in this user manual are
protected by numerous granted and pending U.S. and international patents.
Granted patents include: US05926172, US05966056, US05994952, US06012101,
US06020839, US06037884, US06038616, US06119146, US06148182,
US06167241, US06385666, US06421393, US06426970, US06633934,
US06708247, US06735658, and US06886055.

Patents pending include: US S/N 09/755378, US S/N 10/279475, US S/N 10/19 871 9,
US S/N 10/198650, US S/N 10/409219, US S/N 09/728667, US S/N 09/728669, US
S/N 10/411804, US S/N 10/411908, US S/N 10/458853, US S/N 10/364584, US S/N
10/301536, US S/N 60/411066, US S/N 10/662933, US S/N 10/662889, US S/N
10/662932, US S/N 10/662968, US S/N 10/301563, US S/N 10/662936, US S/N
10/301518, US S/N 10/662955 and US S/N 10/662954.

Inquiries regarding patented technology should be directed to ClearCube Corporate
Headquarters.

Contents

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

FCC Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

California Proposition 65 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

WEEE Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Warning Regarding Medical and Clinical Use of ClearCube Products . . . . . . . . . . . . . . . . . . . . . . . vi

Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Chapter 1. ClearCube I/Port Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Thin Clients and Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

I8820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

I8020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

I8330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

I9420 and I9440 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Supporting Technology and Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Remote Desktop Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

ClearCube Sentral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Neoware ezRemote Manager Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

I83xx Driver and Admin Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

PCoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 2. I/Port Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Caution Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Orientation and Venting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Power Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unpacking the I/Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting up the I/Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the I94xx Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Configuring the Sentral Console for the I/Port Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Enabling RDP on Hosts for I/Port Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Configuring the XPe I/Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

iii

Optimizing RDP and the I/Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Adding a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Configuring NeoLinux I/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Configuring the I8330 I/Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Sentral Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Direct Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Operating Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Configuring the I9420 I/Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Setting up Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Direct Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

DHCP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Sentral Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

I9420 I/Port Display Resolution and Bandwidth Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 26

Deploying I9440 I/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Updating I/Port Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Best Practices for I/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

RDP-Based I/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

I8330 I/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

I94xx I/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Appendix A. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Appendix B. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Appendix C. Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

iv

How to Use This Guide

This manual provides all the product and installation information needed to set up and run
ClearCube Technology’s I/Port architecture for managed desktop environments. Familiarize
yourself with the ClearCube architecture and product descriptions and read through the entire
installation and setup procedures before beginning installation.

If you encounter any problems, contact Technical Support using the contact information
provided on the inside front cover of this manual.

FCC Warning

This equipment generates and uses radio frequency energy and, if not installed and used in
strict accordance with the instructions in this manual, may cause interference to radio and
television reception. Changes or modifications not expressly approved by ClearCube
Technology could void the user's authority to operate the equipment under the FCC Rules.

California Proposition 65 Statement

WARNING: ClearCube products contain chemicals, including lead,

known to the State of California to cause cancer, birth defects, or other
reproductive harm. Wash hands after handling.

ClearCube products should be disposed of in accordance with local laws governing computer
equipment disposal.

•v

WEEE Information

The products described in this document are subject to regulation under the European Union
Directive 2002/96/EC, that mandates separate waste collection, treatment, and recycling of
electronic products. This directive is commonly known as WEEE, for Waste from Electrical
and Electronic Equipment, and its intent is to promote the safe and sensible disposal of
products that have outlived their usefulness

The “crossed-out” trash bin symbol, shown to the left, identifies products that should be
recycled, not simply discarded. ClearCube Technology supports the reuse, recycling,
recovery, and responsible disposal of all products, not just our systems.

ClearCube Technology is committed to meeting the requirements of the European Union
WEEE Directive and is currently developing country-specific implementation plans that
comply with the WEEE legislation. The goal of the directive is to reduce the environmental
impact due to the disposal of electrical and electronic equipment that has reached the end of its
useful service life. This directive goes into enforcement on August 13, 2005.

ClearCube products are sold exclusively to commercial and industrial customers and not to
private households. Under the WEEE legislation terms, commercial and industrial customers
have the responsibility to ensure that all electrical and electronic equipment is disposed of
properly and in accordance with all applicable laws and local regulations. For more
information, visit the ClearCube Technology web site at www.clearcube.com

[e-mail]

, email at

, or call at [phone] or [phone].

Materials used in this product, if not disposed of properly, could have adverse effects on the
environment and human health. Do not dispose of these products in unsorted municipal waste
containers. Deliver electronic waste only to an approved recycling, and/or treatment facility. If
one is not available, contact ClearCube for assistance.

Warning Regarding Medical and Clinical Use of

ClearCube Products

ClearCube products are not designed with components and testing for a level of reliability
suitable for use in or in connection with surgical implants or as critical components in any life
support systems whose failure to perform can reasonably be expected to cause significant
injury to a human. Applications of ClearCube products involving medical or clinical treatment
can create a potential for death or bodily injury caused by product failure, or by errors on the
part of the user. Because each end-user system environment is customized and differs from
ClearCube testing platforms and because a user may use ClearCube products in combination
with other products in a manner not evaluated or contemplated by ClearCube, the user is
ultimately responsible for verifying and validating the suitability of ClearCube products
whenever ClearCube products are incorporated in a system, including, without limitation, the
appropriate design, process and safety level of such system or application.

vi •

Symbols

Symbols are used on the equipment to convey specific information to the operator and service
person. It is important to understand the intended meaning of these symbols. Below are the
graphical symbols that are used on ClearCube Technology, Inc. Products and their meaning.

Refer to Manual

Used on the equipment’s rating label to direct the operator or service person
to the manual for additional information.

Power

Identifies the soft-start switch located on rear of the host or blade, used to
power the host on and off.

Fuse

Located on equipment rating label. Symbol is accompanied with the specifi­cations needed for replacement. Only qualified technicians should perform
this operation.

Protective Earth Terminal

Identifies the terminal that is used to connect all metal parts of the enclosure
through an external conductor to ground for the protection against electrical
shock in a fault condition.

Equipment Protection Class II

May be located on the power adapter’s rating label. Indicates that equipment
is double insulated from hazardous voltages. Not to be confused with “Class
2” that is a US National Electrical Code (NEC) circuit classification.

These same symbols are used within this document where appropriate to indicate situations
that merit checking this or another manual, or situations that could result in damage to
equipment or physical injury.

CAUTION: A Caution notice in this manual indicates that equipment damage
or minor injury may result if proper procedures are not followed.

WARNING – A Warning notice in this manual indicates that
catastrophic equipment damage, or serious injury including
death may result if proper procedures are not followed.

•vii

Safety Guidelines

Before undertaking any troubleshooting or maintenance procedure, read carefully all
WARNING and CAUTION notices. This equipment contains voltage hazardous to
human life and is capable of inflicting personal injury.

• Installations – ClearCube equipment is required to be installed in accordance with the

local electrical codes and may be subject to inspection by the authority having jurisdiction.

• Chassis Grounding – ClearCube’s chassis and Fiber Transceiver has been designed with

a three-conductor IEC 60320 appliance inlet that – with the proper power cord – connects
the building’s external protective earthing conductor to all accessible metal parts of the
enclosure. To minimize shock hazard, make sure your electrical power outlet has an
appropriate earth safety ground that is connected each time you power on the equipment.

Swedish safety regulations require the following statement:
—Apparaten skall anslutas till jordat uttag när den anslutas till ett nätuerk.—
Finnish safety regulations require the following statement:
— Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan.—

• Power Cord Selection – ClearCube or ClearCube’s Distributors provides power cords

that are specifically designed for use with that particular piece of equipment and are
approved for use by the local authority having jurisdiction in the country where the
equipment is put into service. Please refer to the installation sections of this manual for
specific power cord requirements. For replacement of power cords, refer to Appendix C –
Technical Support.

• Power Adapters – ClearCube or ClearCube’s Distributors provides power adapters that

are specifically designed for use with that particular piece of equipment and are approved
for use by the local authority having jurisdiction in the country where the equipment is put
into service. Please refer to the installation sections of this manual for specific power cord
requirements. For replacement of power cords, refer to Appendix C – Technical Support.

• IT Power Systems – ClearCube equipment has been evaluated and found to be

compatible with IT power distribution systems with a phase-to-phase voltage not to
exceed 240 V.

• Live Circuits – Operating personnel and service personnel must not remove protective

covers when operating the ClearCube chassis. Adjustments and service to internal
components must be undertaken by qualified service technicians. During any service of
this product other than replacing a host, PC blade, or the fan tray, the main connector to
the premise wiring must be disconnected. Dangerous voltages may be present under
certain conditions. Use extreme caution.

• Explosive Atmosphere – Do not operate the chassis in conditions where flammable gases

are present. Under such conditions this equipment is unsafe and may ignite the gases or
gas fumes.

• Part Replacement – Only service equipment with parts that are exact replacements, both

electrically and mechanically. Contact ClearCube Technology for replacement part
information. Installation of parts that are not direct replacements will void the warranty
and may cause harm to personnel operating the chassis. Furthermore, damage or fire may
occur if replacement parts are unsuitable.

viii •

• Modification – Do not modify any part of the I/Port, chassis, host, or PC blade from its

original condition. Modifications may result in hazards.

CAUTION: Use of controls or adjustments or performance of procedures
other than those specified herein may result in hazardous radia tion
exposure.

•ix

x•

Chapter 1. ClearCube I/Port Overview

The ClearCube architecture delivers PC functionality to the desktop from a secure, centralized
location. This results in dramatic increases in manageability and security while providing
mission-critical reliability, performance, and uptime improvements with lowered costs.
Replacing a traditional PC box with a ClearCube C/Port or I/Port in an office or cubicle also
saves space, eliminates fan noise and simplifies cabling resulting in a clear cube. The key
components of the ClearCube Architecture are:

• Host or Blade – a remotely-located computer in a dense form factor.

• Chassis – a centralized host or blade housing that provides the power for each host and

accepts a wide variety of chassis modules.

• Chassis Module – a modular interface card that plugs into a chassis and provides

thin client, management, and network connections.

• Thin Client – a remote desktop unit (C/Port or I/Port) to which standard peripherals are

connected.

• System Management – Sentral™ system management software and monitoring hardware

that is built into ClearCube blades, ClearCube chassis, and ClearCube I/Ports.

The ClearCube I/Port is a thin client that connects to hosts over a standard Ethernet network.
The I/Port delivers video and peripheral signals to a local user from a centralized host using
Ethernet protocol, allowing it to work over standard switched networks. Unlike ClearCube
C/Ports, I/Ports do not require point-to-point connections to hosts (homerun cabling is not
required).

The I/Port enables IT managers use existing IP networks and cabling infrastructure, regardless
of the distance between users' desktops and their centralized hosts.

This guide describes the following I/Ports:

• I8020 – NeoLinux

• I8820 – Windows

• I8330 – OS-independent

• I9420 – OS-independent

• I9440 – OS-independent

Figure 1

connections between I/Ports and host or blades installed in the data center.

on page 2 shows the ClearCube family of I/Ports. Figure 3on page 8 shows the

®

operating system

®

XPe operating system

•1

I8020 / I8820

I9420 and I9440

Figure 1. ClearCube I/Ports

Thin Clients and Operating Systems

ClearCube I/Ports are available with:

• Windows XPe operating system—Windows XPe offers the power of Windows XP in a

compact, componentized form.

• Neoware NeoLinux operating system—NeoLinux is a tailored version of Linux

targeted at and optimized for a broad range of information appliances and thin clients.
NeoLinux features a secure, read-only file system that enabling applications run on the
host, not on the local thin client. Neoware employs a hardened default security profile and
a streamlined user security environment.

I8330

®

that is

2•

Both operating systems have the advantage of being remotely manageable using
ClearCube Sentral and Neoware ezRemote Manager software.

• PCoIP™ processors—Enable thin clients to deliver a high-end PC experience to multiple

monitors over a standard network, without an operating system. PCoIP also transparently
redirects USB from the thin client to the host, or computing device. ClearCube I9xx
I/Ports use PCoIP processors.

I8820

I8020

The I8820 features Windows XPe as the operating system. The small form factor of the I8820
I/Port allows customers to easily mount the I8820 under desks, vertically on walls, or behind a
monitor using the optional mounting bracket.

Connecting to hosts using RDP, the I8820 I/Port delivers video and peripheral signals to users
using Ethernet, eliminating distance limitations between hosts and users. The I8820 supports
ClearCube Sentral, which sets up and dynamically allocate the RDP connections between the
I/Ports and hosts. Additionally, Sentral provides sparing and dynamic allocation capabilities
for ClearCube I/Ports.

The I8020 runs an embedded Linux operating system called NeoLinux. The I8020 features the
same form factor as the I8820, allowing the same flexibility in mounting at the user’s work
space.

Like the I8820, the I8020 eliminates any distance limitations between the host and the user by
using RDP. Hosts running Windows XP can work with the NeoLinux-based I8020 without
requiring any upgrades. The I8020 also supports Sentral.

I8330

The I8330 connects over Ethernet and does not use RDP as the extension prot ocol. Because
this technology eliminates the need for an operating system on the desktop device, I8330
I/Ports significantly reduce the likelihood of viruses on thin clients.

I9420 and I9440

The I9420 I/Port and the I9440 I/Port use PCoIP processors to deliver simultaneous full
screen, full motion video at high resolutions on the following numbers of monitors:

• I9420—One or two monitors when connected to hosts containing V5120 Dual Host video cards

• I9440—One to four monitors when connected to hosts containing V5140 Quad Host video cards

You can specify a different resolution and display orientation (portrait or landscape) for each
monitor connected to an I94xx I/Port.

You can deploy I9420 and I9440 I/Ports on:

•3

• Existing Ethernet networks

• Secure point-to-point connections to prevent desktop-display data commingling with other
network traffic

I94xx I/Ports do not require unique OS drivers, and support the following standard
peripherals:

• Multiple monitors

• Keyboards

• Mouse devices

• Audio devices

• USB peripherals, including isochronous USB devices

Supporting Technology and Software

The following applications work together to enable and enhance I/Port functionality:

• Remote Desktop Protocol (RDP)

• ClearCube Sentral

•Neoware ezRemote Manager

• I83xx Driver and Admin Utility

• PC-over-IP™ (PCoIP) technology

Remote Desktop Protocol

Microsoft Remote Desktop Protocol (RDP) is a presentation protocol that allows the I/Port to
communicate with a host. RDP works across any TCP/IP connection, such as a local area
network (LAN), wide area network (WAN), or virtual private network (VPN) connection.
RDP is the delivery mechanism for video, mouse, keyboard, and USB communications
between the I/Port and the host.

When using Remote Desktop Protocol from the I/Port, many of the local I/Port resources are
available within the session, for example:

• Peripheral Redirection – Peripherals connected to a local I/Port appear as if they are
connected to a user's host. RDP supports redirection for devices such as:

– Human Interface Devices (such as keyboards and pointing devices)
– TWAIN devices (such as scanners)
– Local drives (such as mass storage devices)
–Printers

4•

– Devices attached the I/Port’s local serial port and parallel port

• Audio – The audio streams, such as .wav and .mp3 files, play through the I/Port’s

speaker connection. RDP provides downstream audio only. RDP only supports audio out
(i.e., from the host to the I/Port) so speakers connected to an I/Port can play sound
generated by the host. However, audio in (i.e., from the I/Port to the host) isn't supported
by RDP so audio devices such as microphones cannot transmit back to the host.

ClearCube Sentral

ClearCube Sentral provides IT administrators with a comprehensive set of features and
functionality for managing their I/Port environments. Sentral can optimize hardware
utilization by dynamically allocating I/Ports to a defined pool of hosts.

Sentral tracks host loading statistics and automatically initiates a connection to the least
utilized host when each user logs on. Power users can be mapped to an individual host
ensuring maximum performance. Auto discovery of I/Ports and hosts makes it easy to
inventory and manage assets. In addition, an update feature makes it easy to update the Sentral
Client on each I/Port when new software versions are made available. Finally, Sentral delivers
server-level availability to end users by enabling Administrators to easily switch an I/Port user
to a spare host should they experience a problem.

Neoware ezRemote Manager Software

Neoware ezRemote Manager is a remote management tool for keeping I/Ports up-to-date and
is used as a companion to Sentral. ezRemote Manager is based on a straightforward,
easy-to-use interface that allows administrators to remotely push drivers, applications, and
security updates via snap-ins, to a single I/Port or an entire enterprise. Snap-ins are
deployment packages that can automatically install peripheral drivers or local applications
such as VPN clients. ezRM can fully re-image a device in order to deploy a customized image
enterprise-wide or for disaster recovery on individual devices. ezRM is also the tool for
keeping XPe based units up-to-date with Microsoft security updates.

I83xx Driver and Admin Utility

The I83xx driver and the I83xx admin utility enable support for I83xx–series I/Ports in a
Sentral environment and are available on the Sentral installation CD.

Note: The I83xx driver and the I83xx admin utility are required only if you use I83xx I/Ports in

Each blade or virtual machine to which an I8330 connects must have the I83xx driver
installed. See Sentral Administrator’s Guide for more information about the I83xx driver and
the I83xx admin utility.

your environment. Ensure that you do not install I83xx drivers or admin utility on hosts
connected to I94xx I/Ports.

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PCoIP

I9420 and I9440 I/Ports use PCoIP technology to deliver high–performance video and audio to
users. PCoIP technology consists of dedicated processors on the thin client (I94xx I/Port) and
on the host to which the thin client connects. ClearCube hosts can support I94xx I/Ports by
using one of the following host–side cards:

• V5120 Dual Host card—Contained in specific A–series and R–series PC blades to
support I9420 I/Ports

• V5140 Quad Host card—Contained in specific A–series PC blades to support I9440
I/Ports

Network Switch

DHCP

I94xx I/Port

Figure 2. Typical I94xx architecture

Chassis and Blades

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