ClearCube I Port Quick Reference Guide

I/Port User’s Guide

Rev. C

Technical Support

Please refer to our support website for technical updates, additional warranty
information and documentation, and software revisions:

Web: http://support.clearcube.com

Email: [e-mail]

Phone: [phone] or call toll free [phone] (United States)

ClearCube Technology Corporate Headquarters

Mailing and Shipping Address:

The ClearCube Building
8834 Capital of Texas Hwy N.
Austin, Texas 78759
Email: [e-mail]
Main Phone: [phone] or call toll free [phone] (United States)
Main Fax: [phone]

Copyrights

©2005 – 2007 by ClearCube Technology Inc. All rights reserved. Under copyright
laws, this publication may not be reproduced or transmitted in any form, electronic or
mechanical, including photocopying, recording, storing in an information retrieval
system, or translating, in whole or in part, without the prior written consent of
ClearCube Technology, Inc.

This information is subject to change without notice and ClearCube shall not be liable
for any direct, indirect, special, incidental or consequential damages in connection
with the use of this material.

Trademarks

ClearCube™, Sentral™, Blade Switching BackPack™, PC Blade™, C/Port™, and
I/Port™ are trademarks of ClearCube Technology Inc. Product and company names
mentioned herein are trademarks or trade names of their respective companies.

Patents

The ClearCube Architecture and its components described in this user manual are
protected by numerous granted and pending U.S. and international patents.
Granted patents include: US05926172, US05966056, US05994952, US06012101,
US06020839, US06037884, US06038616, US06119146, US06148182,
US06167241, US06385666, US06421393, US06426970, US06633934,
US06708247, US06735658, and US06886055.

Patents pending include: US S/N 09/755378, US S/N 10/279475, US S/N 10/198719,
US S/N 10/198650, US S/N 10/409219, US S/N 09/728667, US S/N 09/728669, US
S/N 10/411804, US S/N 10/411908, US S/N 10/458853, US S/N 10/364584, US S/N
10/301536, US S/N 60/411066, US S/N 10/662933, US S/N 10/662889, US S/N
10/662932, US S/N 10/662968, US S/N 10/301563, US S/N 10/662936, US S/N
10/301518, US S/N 10/662955 and US S/N 10/662954.

Inquiries regarding patented technology should be directed to ClearCube Corporate
Headquarters.

Contents

Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

How to Use this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

FCC Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

California Proposition 65 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

WEEE Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Warning Regarding Medical and Clinical Use of ClearCube Products . . . . . . . . . . . . . . . . . . 2

Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

ClearCube I/Port Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Eon e100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

I8820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

I8020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

I8330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Supporting Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

I/Port Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Caution Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Unpacking the I/Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installing the I/Port on the Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Configuring the Sentral Console for the I/Port Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configuring the PC Blade for the I/Port Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configuring the XPe I/Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Configuring NeoLinux I/Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Configuring the I8330 I/Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Updating I/Port Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

General Recommendations for I/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

ClearCube I/Port User’s Guide, Rev. C Contents • i

Figures

Figure 1 ClearCube I/Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Figure 2 ClearCube I/Port Architecture Cabling Diagram . . . . . . . . . . . . . . . . . . . . . 12

Figure 3 I8020 / I8820 Port Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Figure 4 I8330 Port Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Figure 5 Eon e100 Port Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Figure 6 Remote Desktop (RDP) Configuration Window . . . . . . . . . . . . . . . . . . . . . . 18

Figure 7 RDP Display Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 8 RDP Local Resources Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 9 RDP Experience Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Tables

Table 1 I8330 Setup Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Table 2 e100 I/Port Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Table 3 I8020 I/Port Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Table 4 I8820 I/Port Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Table 5 I8330 I/Port Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

ii • Figures ClearCube I/Port User’s Guide, Rev. C

Introduction

How to Use this Guide

Thank you for purchasing your quality ClearCube products. The ClearCube
Architecture was developed to bring you unprecedented levels of manageability,
security, reliability, and space savings. The ease of use of ClearCube’s products
makes installation straightforward.

This manual provides all the product and installation information needed to set up and
run ClearCube Technology’s I/Port Architecture for managed desktop environments.
We recommend that you familiarize yourself with the ClearCube Architecture and
product descriptions and read through the entire installation and setup procedures
before beginning installation.

If you encounter any problems, please contact our Technical Support using the
contact information provided on the inside front cover of this manual.

FCC Warning

This equipment generates and uses radio frequency energy and, if not installed and
used in strict accordance with the instructions in this manual, may cause interference
to radio and television reception. Changes or modifications not expressly approved by
ClearCube Technology could void the user's authority to operate the equipment under
the FCC Rules.

California Proposition 65 Statement

WARNING: ClearCube products contain chemicals, including lead,

known to the State of California to cause cancer, birth defects, or other
reproductive harm. Wash hands after handling.

ClearCube products should be disposed of in accordance with local laws governing
computer equipment disposal.

ClearCube I/Port User’s Guide, Rev. C Introduction • 1

WEEE Information

The products described in this document are subject to regulation under the European
Union Directive 2002/96/EC, that mandates separate waste collection, treatment, and
recycling of electronic products. This directive is commonly known as WEEE, for
Waste from Electrical and Electronic Equipment, and its intent is to promote the safe
and sensible disposal of products that have outlived their usefulness.

The “crossed-out” trash bin symbol, shown to the left, identifies products that should
be recycled, not simply discarded. ClearCube Technology supports the reuse,
recycling, recovery, and responsible disposal of all products, not just our systems.

ClearCube Technology is committed to meeting the requirements of the European
Union WEEE Directive and is currently developing country-specific implementation
plans that comply with the WEEE legislation. The goal of the directive is to reduce the
environmental impact due to the disposal of electrical and electronic equipment that
has reached the end of its useful service life. This directive goes into enforcement on
August 13, 2005.

ClearCube products are sold exclusively to commercial and industrial customers and
not to private households. Under the WEEE legislation terms, commercial and
industrial customers have the responsibility to ensure that all electrical and electronic
equipment is disposed of properly and in accordance with all applicable laws and local
regulations. For more information, visit the ClearCube Technology web site at

www.clearcube.com

[phone].

Materials used in this product, if not disposed of properly, could have adverse effects
on the environment and human health. Do not dispose of these products in unsorted
municipal waste containers. Deliver electronic waste only to an approved recycling,
and/or treatment facility. If one is not available, contact ClearCube for assistance.

, email at [e-mail], or call at [phone] or

Warning Regarding Medical and Clinical Use of

ClearCube Products

ClearCube products are not designed with components and testing for a level of
reliability suitable for use in or in connection with surgical implants or as critical
components in any life support systems whose failure to perform can reasonably be
expected to cause significant injury to a human. Applications of ClearCube products
involving medical or clinical treatment can create a potential for death or bodily injury
caused by product failure, or by errors on the part of the user. Because each end-user
system environment is customized and differs from ClearCube testing platforms and
because a user may use ClearCube products in combination with other products in a
manner not evaluated or contemplated by ClearCube, the user is ultimately
responsible for verifying and validating the suitability of ClearCube products whenever
ClearCube products are incorporated in a system, including, without limitation, the
appropriate design, process and safety level of such system or application.

2 • Introduction ClearCube I/Port User’s Guide, Rev. C

Symbols

Symbols are used on the equipment to convey specific information to the operator and
service person. It is important to understand the intended meaning of these symbols.
Below are the graphical symbols that are used on ClearCube Technology, Inc.
Products and their meaning.

Refer to Manual

Used on the equipment’s rating label to direct the operator or service person
to the manual for additional information.

Power

Identifies the soft-start switch located on rear of the blade, used to power the
blade on and off.

Fuse

Located on equipment rating label. Symbol is accompanied with the specifi­cations needed for replacement. Only qualified technicians should perform
this operation.

Protective Earth Terminal

Identifies the terminal that is used to connect all metal parts of the enclosure
through an external conductor to ground for the protection against electrical
shock in a fault condition.

Equipment Protection Class II

May be located on the power adapter’s rating label. Indicates that equipment
is double insulated from hazardous voltages. Not to be confused with “Class
2” that is a US National Electrical Code (NEC) circuit classification.

These same symbols are used within this document where appropriate to indicate
situations that merit checking this or another manual, or situations that could result in
damage to equipment or physical injury.

CAUTION: A Caution notice in this manual indicates that equipment
damage or minor injury may result if proper procedures are not followed.

WARNING – A Warning notice in this manual indicates that
catastrophic equipment damage, or serious injury including death
may result if proper procedures are not followed.

ClearCube I/Port User’s Guide, Rev. C Introduction • 3

Safety Guidelines

Before undertaking any troubleshooting or maintenance procedure, read carefully all
WARNING and CAUTION notices. This equipment contains voltage hazardous to
human life and is capable of inflicting personal injury.

• Installations – ClearCube equipment is required to be installed in accordance
with the local electrical codes and may be subject to inspection by the authority
having jurisdiction.

• Chassis Grounding – ClearCube’s chassis and Fiber Transceiver has been
designed with a three-conductor IEC 60320 appliance inlet that – with the proper
power cord – connects the building’s external protective earthing conductor to all
accessible metal parts of the enclosure. To minimize shock hazard, make sure
your electrical power outlet has an appropriate earth safety ground that is
connected each time you power on the equipment.

Swedish safety regulations require the following statement:

—Apparaten skall anslutas till jordat uttag när den anslutas till ett nätuerk.—

Finnish safety regulations require the following statement:

— Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan.—

• Power Cord Selection – ClearCube or ClearCube’s Distributors provides power
cords that are specifically designed for use with that particular piece of equipment
and are approved for use by the local authority having jurisdiction in the country
where the equipment is put into service. Please refer to the installation sections of
this manual for specific power cord requirements. For replacement of power
cords, refer to Appendix C – Technical Support.

• Power Adapters – ClearCube or ClearCube’s Distributors provides power
adapters that are specifically designed for use with that particular piece of
equipment and are approved for use by the local authority having jurisdiction in
the country where the equipment is put into service. Please refer to the installation
sections of this manual for specific power cord requirements. For replacement of
power cords, refer to Appendix C – Technical Support.

• IT Power Systems – ClearCube equipment has been evaluated and found to be
compatible with IT power distribution systems with a phase-to-phase voltage not
to exceed 240 V.

• Live Circuits – Operating personnel and service personnel must not remove
protective covers when operating the ClearCube chassis. Adjustments and
service to internal components must be undertaken by qualified service
technicians. During any service of this product other than replacing a PC blade or
the fan tray, the main connector to the premise wiring must be disconnected.
Dangerous voltages may be present under certain conditions. Use extreme
caution.

• Explosive Atmosphere – Do not operate the chassis in conditions where
flammable gases are present. Under such conditions this equipment is unsafe
and may ignite the gases or gas fumes.

• Part Replacement – Only service equipment with parts that are exact
replacements, both electrically and mechanically. Contact ClearCube Technology
for replacement part information. Installation of parts that are not direct

4 • Introduction ClearCube I/Port User’s Guide, Rev. C

replacements will void the warranty and may cause harm to personnel operating
the chassis. Furthermore, damage or fire may occur if replacement parts are
unsuitable.

• Modification – Do not modify any part of the I/Port, chassis, or PC blade from its

original condition. Modifications may result in hazards.

CAUTION: Use of controls or adjustments or performance of procedures
other than those specified herein may result in hazardous radiation
exposure.

ClearCube I/Port User’s Guide, Rev. C Introduction • 5

ClearCube I/Port Overview

The ClearCube architecture delivers Intel-based PC functionality to the desktop from
a secure, centralized location. This results in dramatic increases in manageability and
security while providing mission-critical reliability, performance, and uptime
improvements with lowered costs. Replacing a traditional PC box with a ClearCube
C/Port or I/Port in an office or cubicle also saves space, eliminates fan noise and
simplifies cabling resulting in a clear cube. The key components of the ClearCube
Architecture are:

• PC Blade – a remotely-located, Intel-based computer in a dense form factor.

• Chassis – a centralized PC blade housing that provides the power for each PC

blades and accepts a wide variety of chassis modules.

• Chassis Module – a modular interface card that plugs into a chassis and
provides User Port, management, and network connections.

• User Port – a remote desktop unit (C/Port or I/Port) to which standard peripherals
are connected.

• System Management – ClearCube Management Suite software and monitoring
hardware that is built into the blades, chassis, and User Ports.

The ClearCube I/Port is a User Port that connects to PC blades over a standard
Ethernet network. The I/Port delivers video and peripheral signals to a local user from
a centralized PC blade, just like the C/Port. However, the key difference is that the
I/Port connection uses the Ethernet protocol, allowing it to work over standard
switched networks. Therefore, the I/Port does not require a point-to-point connection
to a blade (no homerun cabling needed).

The I/Port extends the ClearCube product line to let IT managers use their existing IP
network and cabling infrastructure regardless of the distance between users' desktops
and their centralized PC blades.

This brief guide is devoted to the following I/Ports:

• I8020 – NeoLinux operating system

• I8820 – Windows XPe operating system

• Eon e100 – Available with Windows XPe or NeoLinux operating system

• I8330 – OS-independent

Figure 1 shows the ClearCube family of I/Ports. Figure 2 on page 12 shows the
connections between I/Ports and PC blades installed in the data center.

6 • ClearCube I/Port Overview ClearCube I/Port User’s Guide, Rev. C

I8020 / I8820

Operating Systems

ClearCube I/Ports are available with Windows XPe or Neoware NeoLinux operating
systems, depending on the I/Port model.

Windows XP Embedded (XPe)

Based on the same binary code as the Microsoft flagship operating system, Windows
XP Professional, Windows XPe offers the power of Windows XP in a compact,
componentized form.

NeoLinux

NeoLinux is a tailored version of Linux that is targeted at and optimized for a broad
range of information appliances like I/Ports. NeoLinux features a secure, read-only file
system that's virtually virus proof because applications run on the PC blade, not the
local I/Port desktop. Neoware employs a hardened default security profile and a
streamlined user security environment.

Eon e100

I8330

Figure 1 ClearCube I/Ports

Both operating systems have the advantage of being remotely manageable using
ClearCube Sentral and Neoware ezRemote Manager software.

ClearCube I/Port User’s Guide, Rev. C ClearCube I/Port Overview • 7

Eon e100

I8820

The Eon e100 connects to any ClearCube PC blade over standard Ethernet
infrastructure that may include routers, switches, hubs and media converters. This
means the distance between a PC blade and the desktop can be unlimited provided
that sufficient network bandwidth is available. The Eon e100 is available with either
the Windows XPe or the NeoLinux operating system.

The Eon e100 I/Port provides a mezzanine PCI slot to allow adding expansion cards
that enhance the device’s usability.

The I8820 features Windows XPe as the operating system. The small form factor of
the I8820 I/Port allows customers to easily mount the I8820 under desks, vertically on
walls, or behind a monitor using the optional mounting bracket.

Connecting to blades using RDP, the I8820 I/Port delivers video and peripheral
signals to the user using Ethernet, eliminating distance limitations between the blade
and user. The I8820 supports ClearCube Sentral, which sets up and dynamically
allocate the RDP connections between the I/Ports and blades. Additionally, Sentral
provides sparing and dynamic allocation capabilities for ClearCube I/Ports.

I8020

I8330

The I8020 runs an embedded Linux operating system called NeoLinux. The I8020
features the same form factor as the I8820, allowing the same flexibility in mounting at
the user’s work space.

Like the I8820, the I8020 eliminates any distance limitations between the blade and
user by using RDP. Existing Windows XP blades can work with the NeoLinux-based
I8020 without requiring any upgrades. The I8020 also supports Sentral.

The I8330 is the first product in a new class of I/Ports that connect over Ethernet but
do not use RDP as the extension protocol. Because this technology eliminates the
need for an operating system on the desktop device, I8330 I/Ports are totally
impervious to viruses.

8 • ClearCube I/Port Overview ClearCube I/Port User’s Guide, Rev. C