ClearCube CD7920 User Manual

USB Ports
(× 4)
Power Button
and Indicator
Front
Smart Card Reader
Activity Indicator
PCoIP Session
Indicator
HD
Audio In HD
Audio Out
Smart Card
Reader
(
Models CD9924 and CD7924 Only)
DVI Connectors
USB
Ports
(× 2)
Ethernet
Connector
(RJ45 or SFP)
Power
Jack
MAC Address
and Serial Number
Rear
HD
Audio Out
Kensington
®
Security Slot
Cloud Desktop with Monitors
and Peripherals
Network Infrastructure
Chassis with
Blades and VMs
Copper and Fiber Ethernet
(Network Media Varies by Model)
CD9920-Series, CD7920-Series
Cloud Desktop Quick Start Guide

Package Contents CD9920-series, CD7920-series

Cloud Desktop Overview
• CD9920-series or CD7920-series Cloud Desktop
• Power adapter and cable
• Y-cable adapter for single-link-to-dual-link DVI (× 1)
•This Quick Start Guide
(NOTE: the terms Cloud Desktop and zero client are used interchangeably in this document.)
A Cloud Desktop, or zero client, is a remote computing device that connects a user’s monitors, keyboard, mouse, speakers, and other peripherals to remote ClearCube Blade PCs (computers) and to virtual desktops (VMs). As shown below, computing resources are typically located in remote data centers. Cloud Desktops enable users to work on a blade or VM as if it is a local PC. The connection between the zero client and the remote device is over PCoIP the remote device, a host card manages the PCoIP session.
®
protocol. Inside
ClearCube Technology, Inc. 3700 W Parmer Lane Austin, Texas 78727 (512) 652-3500 www.clearcube.com
Cloud Desktop connected to blade or to VM

Cloud Desktop Features

ClearCube® CD9920-series and CD7920-series zero clients connect to supported ClearCube Blade PCs containing Tera1 or Tera2 host cards and to virtual machines to provide:
•Six USB ports
• Support for copper Ethernet media (CD992x) or fiber Ethernet media (CD792x)
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• Support for independently-configurable monitors
– 2 DVI monitors up to 1920 × 1200
– 1 DVI monitor up to 2560 × 1600 (requires single-
link-DVI-to-dual-link-DVI Y-cable adapter, included)
• Tera2 processors, delivering PC video, audio, and USB over an IP network
• Integrated smart card reader (CD9924 and CD7924)
• HD audio in and out (front) and HD audio out (rear)

Client and Host Firmware Compatibility

Always use the same Teradici® firmware version on PCoIP devices.
• CD9920-series and CD7920-series zero clients include Tera2 processors, requiring Teradici firmware 4.0.3 and higher.
• Be sure that any Tera1 devices (zero client models lower than CD9600-series and CD7600-series and any host card models lower than V5400-series) in a deployment use the device’s Tera1-specific firmware.
Orange: device is in low-power state and
wake-on-LAN (WoL) or wake-on-USB (WoUSB) is
®
enabled. ClearCube Sentral
or third-party utilities
can provide WoL and WoUSB features for devices.
• Power Button Operations
Power on: when orange, press briefly (turns green)
Power off: press and hold for 3 seconds (turns
orange)
While in session:
when connected to a PCoIP host card, press to display the Zero Client Control Panel (on monitor) with options to disconnect or power down host device. Press the power button repeatedly to scroll through options or to cancel.
when connected to a VM, press to disconnect.
PCoIP Session Indicator—shows when a connection, or session, is established between the zero client and a host. The link indicator displays one of the following:
Green—a session is established between the client
and a host.
• Tera2-based zero clients do not support connection to – Off—there is no session between the client and a host.
Tera1 quad devices.
• Smart Card Reader (on supporting models only)
See PC-over-IP System User’s Guide and PCoIP Firmware Support and Compatibility Guide on the ClearCube Support
Yellow-Green—smart card reader is powered on.
site for instructions about identifying and updating PCoIP device firmware.
Red—smart card has been reset. When red light is
flashing, the IC Card is reading or writing.

Buttons and Indicators

Mandatory Setup and Cooling Requirements

The list below shows indicators and front panel button operations:
• Power Button Colors
Green (solid): device is powered on.
Green (blinking): PCoIP session is sleeping. Press
any key on the keyboard to wake the session.
ClearCube Technology, Inc. 3700 W Parmer Lane Austin, Texas 78727 (512) 652-3500 www.clearcube.com
• Ensure at least 4 inches of space around zero client edges and at least 2 inches of space above the zero client.
• Ambient operating temperature: 0° to 35° C (32° to 95° F).
• Do not stack any objects on top of the zero client.
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• Do not block the zero client’s side vents by leaning papers, folders, computer speakers, or any other objects against the sides of the client.
• Adjacent furniture (file drawers, desk supports, chairs) do not block or enclose any sides of the zero client.
• Do not place the zero client in enclosed environments such as on a shelf or inside a drawer.
• Ensure that all connected cables are supported.

Default Settings and Fallback IP Address

•DHCP enabled
• SLP discovery enabled
• Session type: direct to host + SLP discovery
• Fallback IP addresses:
Zero client: 192.168.1.100
Host card: 192.168.1.101
By default, zero clients and host cards are configured to receive an IP address from a DHCP server. If a DHCP server does not assign an address within a designated timeout period (120 seconds), the zero client uses a default, fallback IP address. Fallback addresses enable devices to always have a known IP address. See PC-over-IP System User’s Guide for more information.
NOTE: If you use the fallback addresses and have DHCP
enabled, you must wait 120 seconds before you can connect to a host. If you use the direct connect methodology in your environment, ClearCube recommends disabling the client's DHCP setting to eliminate the need to wait 120 seconds before connecting. See PC-over-IP System User’s Guide at
www.clearcube.com/support
for more information.

Smart Card Reader Setup (on Supporting Models)

Prevent ESD (electrostatic discharge) damage to smart card readers by always discharging your body and smart card before using a reader (for
example, by touching a grounded, unpainted, metal object). ESD can vary depending on many environmental conditions, including clothing that users wear and how users handle smart cards. ESD damage can potentially cause unsupported card reader behavior including failure. Always perform ESD prevention steps before using the card reader.
To use the smart card reader, you must install a driver for the reader on the blade to which you connect and ensure that the card reader service is running on the blade. Download the driver to install on blades from the blade’s Drivers section of ClearCube Support site. The download file contains drivers for all supported operating systems and installation instructions.

Setting up a Cloud Desktop

Perform the following steps to connect peripherals, a network cable, and a power supply to the zero client. These steps assume that the Cloud Desktop, host card, and DHCP server are on the same network.
1. Power on the remote Blade PC containing the host card to
which you are going to connect.
2. Connect a monitor cable to each port on the zero client
and to your monitors. For alternate configurations:
To use a single monitor: enable the host driver
function on the peer host card and install Teradici Host Driver software. See Tech Bulletin TB00274:
Configuring Dual-Monitor Systems for Single­Monitor Use on ClearCube Support for information.
To use 2560 × 1600 monitors: connect the included
dual-link DVI cable adapter (Y-cable) to the zero client and to the monitor(s) as shown below.
NOTE: You must install Teradici PCoIP Host Software, available
from Teradici Support, on each host device to support single-monitor use and to support 2560 × 1600 monitors.
ClearCube Technology, Inc. 3700 W Parmer Lane Austin, Texas 78727 (512) 652-3500 www.clearcube.com
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1
2
1
2
Note indicators 1 and 2 on the Y-cable and connect them to the corresponding connectors on the zero client.
3. Connect a network cable to the connector located on the rear of the zero client (fiber or copper, depending on model), and then connect the other end of the cable to the appropriate network infrastructure device (such as a network switch, fiber transceiver, or router).
4. Connect a USB keyboard and a mouse to the USB ports on the front or on the rear of the zero client.
5. Connect the AC power adapter to the power cable (included with the zero client).
6. Connect the power adapter to the rear of the client, and then plug the power cable into a power outlet. Ensure that the zero client and the host card are on the same network.
See “Buttons and Indicators” for information about powering the zero client on and off.
You can now click Connect and select the host card to connect to from the list displayed on the OSD.

Configuration Steps and Additional Information

See PC-over-IP System User’s Guide and PCoIP Firmware Support and Compatibility Guide at www.clearcube.com
information about zero client deployment, configuration, and administration. If you are using ClearCube Sentral in your environment, see Sentral Administrator’s Guide for information about connection brokering, device administration, and more.
Web site: www.clearcube.com/support
Email: support@clearcube.com
Toll-free: (866) 652-3400
Phone: (512) 652-3400
for
Trademarks
ClearCube, Sentral, SmartVDI, Blade Switching BackPack, C/Port, and I/Port are trademarks or registered trademarks of ClearCube Technology, Inc. PC-over-IP and PCoIP are registered trademarks of Teradici Corporation in the United States and/or other countries. Kensington is a registered trademark of ACCO Brands.
WEEE Disposal Guidelines
In the European Union, this electronic product is under European Directive (2002/96/EC) WEEE. When this product reaches the end of its useful life or is no longer used, do not discard it with conventional waste. Recycle this product at an approved, designated recycling or treatment facility. Check with local authorities for proper disposal instructions. For assistance, contact
ClearCube Technology, Inc. 3700 W Parmer Lane Austin, Texas 78727 (512) 652-3500 www.clearcube.com
recycle@clearcube.com
.
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