• Y-cable adapter for single-link-to-dual-link DVI (× 1)
•This Quick Start Guide
(NOTE: the terms Cloud Desktop and zero client are used
interchangeably in this document.)
A Cloud Desktop, or zero client, is a remote computing
device that connects a user’s monitors, keyboard, mouse,
speakers, and other peripherals to remote ClearCube Blade
PCs (computers) and to virtual desktops (VMs). As shown
below, computing resources are typically located in remote
data centers. Cloud Desktops enable users to work on a blade
or VM as if it is a local PC. The connection between the zero
client and the remote device is over PCoIP
the remote device, a host card manages the PCoIP session.
®
protocol. Inside
ClearCube Technology, Inc. 3700 W Parmer Lane Austin, Texas 78727 (512) 652-3500 www.clearcube.com
Cloud Desktop connected to blade or to VM
Cloud Desktop Features
ClearCube® CD9920-series and CD7920-series zero clients
connect to supported ClearCube Blade PCs containing
Tera1 or Tera2 host cards and to virtual machines to provide:
•Six USB ports
• Support for copper Ethernet media (CD992x) or fiber
Ethernet media (CD792x)
Page 2 of 4
• Support for independently-configurable monitors
– 2 DVI monitors up to 1920 × 1200
– 1 DVI monitor up to 2560 × 1600 (requires single-
• Tera2 processors, delivering PC video, audio, and USB
over an IP network
• Integrated smart card reader (CD9924 and CD7924)
• HD audio in and out (front) and HD audio out (rear)
Client and Host Firmware Compatibility
Always use the same Teradici® firmware version on
PCoIP devices.
• CD9920-series and CD7920-series zero clients include
Tera2 processors, requiring Teradici firmware 4.0.3
and higher.
• Be sure that any Tera1 devices (zero client models lower
than CD9600-series and CD7600-series and any host
card models lower than V5400-series) in a deployment
use the device’s Tera1-specific firmware.
– Orange: device is in low-power state and
wake-on-LAN (WoL) or wake-on-USB (WoUSB) is
®
enabled. ClearCube Sentral
or third-party utilities
can provide WoL and WoUSB features for devices.
• Power Button Operations
– Power on: when orange, press briefly (turns green)
– Power off: press and hold for 3 seconds (turns
orange)
While in session:
•when connected to a PCoIP host card, press to
display the Zero Client Control Panel (on monitor)
with options to disconnect or power down host
device. Press the power button repeatedly to scroll
through options or to cancel.
•when connected to a VM, press to disconnect.
• PCoIP Session Indicator—shows when a connection, or
session, is established between the zero client and a host.
The link indicator displays one of the following:
– Green—a session is established between the client
and a host.
• Tera2-based zero clients do not support connection to
– Off—there is no session between the client and a host.
Tera1 quad devices.
• Smart Card Reader (on supporting models only)
See PC-over-IP System User’s Guide and PCoIP Firmware
Support and Compatibility Guide on the ClearCube Support
– Yellow-Green—smart card reader is powered on.
site for instructions about identifying and updating PCoIP
device firmware.
– Red—smart card has been reset. When red light is
flashing, the IC Card is reading or writing.
Buttons and Indicators
Mandatory Setup and Cooling Requirements
The list below shows indicators and front panel button
operations:
• Power Button Colors
– Green (solid): device is powered on.
– Green (blinking): PCoIP session is sleeping. Press
any key on the keyboard to wake the session.
ClearCube Technology, Inc. 3700 W Parmer Lane Austin, Texas 78727 (512) 652-3500 www.clearcube.com
• Ensure at least 4 inches of space around zero client edges
and at least 2 inches of space above the zero client.
• Ambient operating temperature: 0° to 35° C
(32° to 95° F).
• Do not stack any objects on top of the zero client.
G0200171 Rev A, 1.0.03.11.2015
Page 3 of 4
• Do not block the zero client’s side vents by leaning
papers, folders, computer speakers, or any other objects
against the sides of the client.
• Adjacent furniture (file drawers, desk supports, chairs) do
not block or enclose any sides of the zero client.
• Do not place the zero client in enclosed environments
such as on a shelf or inside a drawer.
• Ensure that all connected cables are supported.
Default Settings and Fallback IP Address
•DHCP enabled
• SLP discovery enabled
• Session type: direct to host + SLP discovery
• Fallback IP addresses:
– Zero client: 192.168.1.100
– Host card: 192.168.1.101
By default, zero clients and host cards are configured to
receive an IP address from a DHCP server. If a DHCP
server does not assign an address within a designated
timeout period (120 seconds), the zero client uses a default,
fallback IP address. Fallback addresses enable devices to
always have a known IP address. See PC-over-IP System User’s Guide for more information.
NOTE: If you use the fallback addresses and have DHCP
enabled, you must wait 120 seconds before you can
connect to a host. If you use the direct connect
methodology in your environment, ClearCube
recommends disabling the client's DHCP setting to
eliminate the need to wait 120 seconds before
connecting. See PC-over-IP System User’s Guide at
www.clearcube.com/support
for more information.
Smart Card Reader Setup (on Supporting Models)
Prevent ESD (electrostatic discharge) damage to
smart card readers by always discharging your
body and smart card before using a reader (for
example, by touching a grounded, unpainted,
metal object). ESD can vary depending on many
environmental conditions, including clothing that users wear
and how users handle smart cards. ESD damage can
potentially cause unsupported card reader behavior
including failure. Always perform ESD prevention steps
before using the card reader.
To use the smart card reader, you must install a driver for the
reader on the blade to which you connect and ensure that the
card reader service is running on the blade. Download the
driver to install on blades from the blade’s Drivers section of
ClearCube Support site. The download file contains drivers
for all supported operating systems and installation
instructions.
Setting up a Cloud Desktop
Perform the following steps to connect peripherals, a
network cable, and a power supply to the zero client. These
steps assume that the Cloud Desktop, host card, and DHCP
server are on the same network.
1. Power on the remote Blade PC containing the host card to
which you are going to connect.
2. Connect a monitor cable to each port on the zero client
and to your monitors. For alternate configurations:
– To use a single monitor: enable the host driver
function on the peer host card and install Teradici
Host Driver software. See Tech Bulletin TB00274:
Configuring Dual-Monitor Systems for SingleMonitor Use on ClearCube Support for information.
– To use 2560 × 1600 monitors: connect the included
dual-link DVI cable adapter (Y-cable) to the zero
client and to the monitor(s) as shown below.
NOTE: You must install Teradici PCoIP Host Software, available
from Teradici Support, on each host device to support
single-monitor use and to support 2560 × 1600 monitors.
ClearCube Technology, Inc. 3700 W Parmer Lane Austin, Texas 78727 (512) 652-3500 www.clearcube.com
G0200171 Rev A, 1.0.03.11.2015
Page 4 of 4
1
2
1
2
Note indicators 1 and 2 on the Y-cable and connect them to the
corresponding connectors on the zero client.
3. Connect a network cable to the connector located on the
rear of the zero client (fiber or copper, depending on
model), and then connect the other end of the cable to the
appropriate network infrastructure device (such as a
network switch, fiber transceiver, or router).
4. Connect a USB keyboard and a mouse to the USB ports
on the front or on the rear of the zero client.
5. Connect the AC power adapter to the power cable
(included with the zero client).
6. Connect the power adapter to the rear of the client, and
then plug the power cable into a power outlet. Ensure that
the zero client and the host card are on the same network.
See “Buttons and Indicators” for information about
powering the zero client on and off.
You can now click Connect and select the host card to
connect to from the list displayed on the OSD.
Configuration Steps and Additional Information
See PC-over-IP System User’s Guide and PCoIP Firmware
Support and Compatibility Guide at www.clearcube.com
information about zero client deployment, configuration,
and administration. If you are using ClearCube Sentral in
your environment, see Sentral Administrator’s Guide for
information about connection brokering, device
administration, and more.
Web site: www.clearcube.com/support
Email:support@clearcube.com
Toll-free: (866) 652-3400
Phone:(512) 652-3400
for
Trademarks
ClearCube, Sentral, SmartVDI, Blade Switching BackPack, C/Port, and I/Port are trademarks or registered trademarks of ClearCube Technology, Inc.
PC-over-IP and PCoIP are registered trademarks of Teradici Corporation in the United States and/or other countries.
Kensington is a registered trademark of ACCO Brands.
WEEE Disposal Guidelines
In the European Union, this electronic product is under European Directive (2002/96/EC) WEEE. When
this product reaches the end of its useful life or is no longer used, do not discard it with conventional
waste. Recycle this product at an approved, designated recycling or treatment facility. Check with local
authorities for proper disposal instructions. For assistance, contact
ClearCube Technology, Inc. 3700 W Parmer Lane Austin, Texas 78727 (512) 652-3500 www.clearcube.com
recycle@clearcube.com
.
G0200171 Rev A, 1.0.03.11.2015
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