Clear-Com, the Clear-Com logo, and Clear-Com Concert are trademarks or registered trademarks of HM Electronics, Inc.
The software described in this document is furnished under a license agreement and may be used only in accordance with the
terms of the agreement.
The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/
reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization
of Clear-Com, an HME Company.
Clear-Com Offices are located in California, USA; Cambridge, UK; Montreal, Canada; and Beijing, China. Specific addresses
and contact information can be found on Clear-Com's corporate website:
www.clearcom.com
Clear-Com Contacts
Americas and Asia-Pacific Headquarters
California, United States
Tel: +1.510.337.6600
Email: CustomerServicesUS@clearcom.com
Europe, Middle East, and Africa Headquarters
Cambridge, United Kingdom
Tel: +44 1223 815000
Email: SalesSupportEMEA@clearcom.com
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades, with one wider than the other. A
grounding-type plug has two blades and a third grounding prong. The
wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of
the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at
plugs, convenience receptacles, and the point where they exit from the
apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from
tip-over.
13. Unplug this apparatus during lightning storms or when unused for long
periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required
when the apparatus has been damaged in any way, such as power-supply
cord or plug is damaged, liquid has been spilled or objects have fallen into
the apparatus, the apparatus has been exposed to rain or moisture, does
not operate normally, or has been dropped.
15. WARNING: To reduce the risk of fire or electric shock, do not expose
this product to rain or moisture.
Please familiarize yourself with the safety symbols in Figure 1. When you
see these symbols on this product, they warn you of the potential danger
of electric shock if the main station is used improperly. They also refer
you to important operating and maintenance instructions in the manual.
MS-704/RM-704 Four-Channel Main/Remote Stations
iii
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol alerts you to the presence of uninsulated dangerous
voltage within the product's enclosure that might be of sufficient
magnitude to constitute a risk of electric shock. Do not open
the product's case.
This symbol informs you that important operating and maintenance instructions are included in the literature accompanying
this product.
Figure 1: Safety Symbols
EMC AND SAFETY
The MS-704 and RM-704 stations meet all relevant CE, FCC, UL
(MS-704 only), and CSA specifications set out below:
EN55103-1 Electromagnetic compatibility. Product family standard for
audio, video, audio-visual, and entertainment lighting control apparatus
for professional use. Part 1: Emissions.
EN55103-2 Electromagnetic compatibility. Product family standard for
audio, video, audio-visual, and entertainment lighting control apparatus
for professional use. Part 2: Immunity.
UL 60065-7, CAN/CSA-C22.2 No.60065-3, IEC 60065-7 Safety
requirements.
And thereby compliance with the requirement of Electromagnetic
Compatibility Directive 2004/108/EC and Low Voltage Directive
2006/95/EC
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
iv
MS-704/RM-704 Four-Channel Main/Remote Stations
Clear-Com manufactures
a wide variety of both
portable and fixed
installation units. All are
compatible with each
other.
OPERATION
INTRODUCTION
Congratulations on choosing this Clear-Com product. Clear-Com was
established in 1968 and remains the market leader in providing intercoms for
entertainment, educational, broadcast and industrial applications. The
ruggedness and high build-quality of Clear-Com products defines the industry
standard. In fact, many of our original beltpacks and main stations are still in
daily use around the world.
We recommend that you read through this manual completely to better
understand the functions of the MS-704 and RM-704. If you encounter a
situation or have a question that this manual does not address, contact your
dealer or call Clear-Com directly. Our applications support and service people
are standing by to assist you. (Refer to Chapter 5,“Warranty” for contact
information.) Thank you for selecting Clear-Com for your communications
needs.
THE CLEAR-COM CONCEPT
Clear-Com is a closed-circuit intercom system that consistently provides
high-clarity communication in high-noise and low-noise environments. A
basic system consists of a single- or multi-channel power supply or main
station connected to various single- or multi-channel remote stations, such as
beltpacks and loudspeaker stations.
Clear-Com manufactures a wide variety of both portable and
fixed-installation units. All are compatible with each other. Clear-Com
intercom systems can also interface with other communication systems and
devices.
Clear-Com is a distributed amplifier system; each main and remote station
houses its own mic preamplifier, headset or speaker power amplifier, and
signaling circuitry. Stations bridge the intercom line at a very high impedance
and place a minimum load on the line. The audio level always remains
constant, and does not fluctuate as stations leave and join the network.
Low-impedance mic input lines and specially-designed circuitry make
Clear-Com channels virtually immune to RFI and dimmer noise.
Clear-Com stations are interconnected with two-conductor, shielded
microphone cable. Portable stations are connected with two conductor cables
with 3-pin XLR connectors. One wire carries the DC power from a main
station or power supply to all remote stations, and the other wire carries 2-way
(duplex) audio information. The shield acts as a common ground. One
termination (per channel) is needed throughout the intercom network, and is
usually located in the main station or power supply.
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STA-
1-1
Clear-Com main stations, power supplies and certain remote stations each
Headset
Null
Pgm
Listen
Channel B
Null
Pgm
Listen
ChannelA
Null
Pgm
Listen
Channel C
Null
Pgm
Listen
Channel D
BCDA
Line
Length
Program
Interrupt
BCD
Auto-Talk
/Listen
B
C
DA
Talk Latch
Disable
B
C
DA
HS
Lim
B
C
D
A
Auto-Call
Speaker
On
Off
Volume
Channel DChannel CChannel BChannel A
Talk
Listen
Call
Talk
Listen
Call
Talk
Listen
Call
Announce
AllTalk
Link On
Mic Select
Panel
Headset
Mic On
Panel Mic
On
(Off)
(Default)
Panel Mic
Gain
Sidetone
Adjust
CH. B
CH.A
CH. C
CH. D
Short
MS-704
Program
Level
Program
On/Off
BCD
A
Long
(Short)
Remote
Mic Kill
Headset
Null
Pgm
Listen
Channel B
Null
Pgm
Listen
ChannelA
Null
Pgm
Listen
Channel C
Null
Pgm
Listen
Channel D
BCDA
Line
Length
Program
Interrupt
BCD
Auto-Talk
/Listen
B
C
DA
Talk Latch
Disable
B
C
DA
HS
Lim
B
C
D
A
Auto-Call
Speaker
On
Off
Volume
Channel DChannel CChannel BChannelA
Talk
Listen
Call
Talk
Listen
Call
Talk
Listen
Call
Announce
AllTalk
Mic Select
Panel
Headset
Mic On
Panel Mic
On
(Off)
(Default)
Panel Mic
Gain
Sidetone
Adjust
RM--704
Program
Level
Program
On/Off
BC
DA
Long
(Short)
MS-704
RM-704
4-Channel
Remote Station
4-Channel
Main Station
Auxiliary
Term
On
Off
On
Off
Term
On
Off
On
Off
Channel A
Output: 30V, 1.2A Continuous, 2A Peak
ELECTRIC SHOCK DO NOT
FIRE OR SHOCK HAZARD DO NOT
EXPOSE THIS EQUIPMENT TO RAIN
TO PREVENT
WARNING:
OR MOISTURE.
CAUTION:
REMOVE COVER. NO USER
SERVICEABLE PARTS INSIDE.
REFER TO QUALIFIED SERVICE
PERSONNEL.
MS-704
Hot Mic/IFB
Channel C
Channel B
Channel D
TO PREVENT
Program In
Announce Out
have an auxiliary program input with its own volume control, which allows an
external audio source to be fed to the intercom system.
Visual signal circuitry (call lights), a standard feature on all main and remote
stations, allows the user to attract the attention of operators who have
removed their headsets.
Figure 1-1: MS-704 and RM-704 Front Panels
1-2
Figure 1-2: MS-704 Rear Panel
Figure 1-3: RM-704 Rear Panel
UNDERSTANDING THE MS-704/RM-704
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STATIONS
MAIN AND REMOTE STATIONS
The MS-704 and RM-704 intercom stations are four-channel
microprocessor-controlled stations intended to work with other Clear-Com
party-line products. Both stations have a speaker, provisions for installing a
panel microphone, and a headset connector.
The MS-704 is a four-channel main station that contains a no-fail system
power supply. The RM-704 is a four-channel remote station intended to be
powered from the intercom line.
The following is a list of features found in the MS-704 and RM-704 intercom
stations:
•MICROPROCESSOR CONTROL: Most aspects of station operation
are under microprocessor control.
•REMOVABLE ACCESS PANEL: A removable access panel allows
access to most controls and option DIP switches.
•INDIVIDUAL CHANNEL CONTROLS: Each channel has individual
talk, listen, and call pushbuttons for each channel.
•MOMENTARY/LATCHING TALK BUTTONS: The talk buttons
have a momentary and latching action depending on how the button is
used. The latching function can be defeated with DIP switches.
•INDIVIDUAL CHANNEL ADJUSTMENTS: Each channel has
individual listen level controls, channel null adjustments, and program
feed level controls.
•MULTIPLE PROGRAM INPUTS: Multiple program inputs are
provided for local station monitoring and program feed to intercom lines
for local talent cuing (IFB).
•INTERNAL IFB (IFB - Interrupt Foldback of program feeds):
Program can be fed to each channel and interrupted (IFB) when a talk
function is active or when a call signal is received on that channel. An
internal jumper determines whether the IFB function is talk- or call-signal
activated.
•LINK FUNCTION (MS-704): The MS-704 has a link function that
places all channels into a common party-line at the push of a single
button.
•ALL-TALK: An all-talk button allows instant access to all channels.
•ANNOUNCE FUNCTION: An announce button allows external paging.
A set of relay contacts is provided to control an external system.
•PROGRAM FEED OVER STAGE ANNOUNCE: An internal jumper
allows the main program feed to be fed to the stage announce output. The
program is automatically interrupted when the announce button is
pressed.
•MIC ON/OFF SWITCH: A separate mic on/off push-button allows
turning the microphone off without upsetting the setting of talk switches.
•REMOTE MIC KILL SWITCH (MS-704): Front-panel switch allows
you to turn off all latched talks on remote stations and beltpacks.
•EXTERNAL MIC ON/OFF INPUT: An external logic input allows the
mic on/off function to be switched remotely.
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STATIONS
1-3
•EXTERNAL IFB and HOT MIC OUTPUT: A rear panel jack provides
direct connection to Clear-Com’s external IFB system such that the
station’s microphone can be used in the external IFB system. A buffered
unswitched output of the selected microphone is also available.
•SPEAKER ON/OFF SWITCH: The speaker may be turned on and off
with a front panel switch.
•SPEAKER DIMMING: Whenever a talk is active, the speaker output is
dimmed approximately 6 dB to prevent feedback.
•PANEL MIC GAIN: The preamplifier for the panel microphone has a
gain trim adjustment to allow field trimming. Adjustment of the panel
microphone gain also varies the frequency response of the preamplifier to
compensate for feedback when the microphone is used up close.
•POWER SUPPLY WITH SHORT CIRCUIT PROTECTION: The
MS-704 features redundant powering to remote stations by providing
separate short-circuit-protected power sources to each of the four
intercom lines. A short on one intercom line will not bring the whole
system down. Short circuit indicators are provided on the front panel for
each channel.
•HEADSET AUDIO LIMITER: The headset audio limiter restricts the
maximum audio level heard in the headset to protect the hearing of the
user. You can turn this feature on or off with one of the front-panel dip
switches.
OPERATION
Once installed and operational, the MS-704 and RM-704 intercom stations are
easy to operate. The following sections describe normal operation of the units,
use of controls available under the access panel, and abnormal operation of
the power distribution system.
Some of the following functions are exclusive to the MS-704 and are marked
as such.
NORMAL OPERATION
Normal operation of the MS-704 and RM-704 requires access only to the
front panel controls. The following is a brief description of how to use the
front panel controls in day-to-day operation.
There are option DIP switches and adjustment controls behind the access
panel in the lower portion of the front panel. To gain access to the switches
and controls, pull on the two latches on either end of the access panel and
remove it.
This section discusses the following subjects:
•Intercom power status lights
•Selecting microphones and enabling the speaker
1-4
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STATIONS
•Listening to intercom channels
•Monitoring main program
•Talking on intercom channels
•The all-talk function
•Sending and receiving call signals
•Linking intercom channels together (MS-704)
•The announce function
Intercom Power Status Lights (MS-704)
The four red short lights are failure indicators for each of the four intercom
lines. These lights will assist in locating a shorted or overloaded channel.
Within as little as ½ second of automatically cutting off power to an
overloaded intercom line, the MS-704 will attempt to turn power on again.
This allows momentary short or overload conditions to clear automatically.
Shorts are normally caused by miswiring or damaged cables. Overloads are
generally caused by connecting too many beltpacks and stations to an
intercom line.
Clear-Com’s advanced fail-safe design can sense the difference between a
short or an overload to optimally protect itself. Power is restored in as little as
½ second, depending upon whether there was a single or multiple short or
overload. The other channels continue to operate normally. The MS-704’s
advanced fail-safe circuit will bring the power back up even under full load
conditions. Front-panel lights indicate a fault on any of the four channels.
When the station is first turned on, all four short lights are normally off.
Selecting Microphones and Enabling the Speaker
To select the desired microphone, move the microphone select switch to the
appropriate position: either “panel” or “headset.”
The mic on pushbutton allows turning the microphone on or off. The mic on
pushbutton lights blue when the microphone is active.
The microphone will be turned on automatically whenever a talk function is
activated as it is assumed that you wish to talk. If one or more talks are active,
you may turn the microphone off without unlatching the active talks.
The speaker may be turned on and off with the speaker switch.
Listening to Intercom Channels
To listen to an intercom channel, press the listen button for the desired
channel. The listen button lights green to indicate that the listen function is on.
The listen level control (below the call button) for that channel is usually set
to full on position and the listening volume is set by the intercom volume
control to the left of the speaker.
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STATIONS
1-5
If several channels are being listened to at the same time, it might be desirable
to adjust the individual listen levels of each channel for the desired mix.
Talking on Intercom Channels
To talk on an intercom channel, press the desired talk button. Pressing and
holding the button will cause the function to be active only while the button is
held (momentary). Pressing and releasing the button quickly will cause the
function to latch on if it was off or turn off if it was on (latching).
The latching function can be defeated on an individual channel with an option
DIP switch beneath the access panel (latch disable DIP switch).
The button will be illuminated blue when the talk function is off and amber
when the talk function is on.
Another option allows the automatic setting of a listen function whenever a
talk is active (auto-listen DIP switch) for each channel.
The All-Talk Function
Pressing the button marked all talk sends the selected microphone to all
channels while the button is pressed (momentary only). This button lights
amber when pressed.
Monitoring Main Program
The main program input is the one on the XLR connector on the rear panel.
To listen to the main program in the speaker or headphone, adjust the program level control just below the link and all talk pushbuttons.
Sending and Receiving Call Signals
To send a call signal on an intercom channel press the call button for that
channel. This is a momentary function.
If the auto-call option is selected for that channel, activating a talk button will
also send a call to that channel.
Receiving a call signal is indicated by a flashing red call button.
Linking Intercom Channels Together (MS-704)
A pushbutton allows the connecting of intercom channels B, C, and D to
channel A. The link pushbutton is latching in action. The link button
illuminates amber when all channels are linked together. In the latched
position, the entire station operates as one party line.
Tal k and listen buttons are non-functional on channels B, C, and D when they
are linked to channel A.
The Announce Function
1-6
A single pushbutton sends the active microphone’s audio to the announce
output on the rear panel. Any active talks are disabled while the announce
button is held. The announce button illuminates amber when held. Tal k and
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STATIONS
listen latches are not reset, but the microphone’s audio does not go to the
intercom line while the announce function is active. A set of relay contacts
are activated to control some external device.
There is an option which allows program audio to be fed to the announce
output. If this option is enabled, the announce pushbutton interrupts this audio
when it is pressed. Program audio feed to the announce output is selected by
setting jumper J11 on the main board to the on position.
Remote Mic Kill Function (MS-704)
When you press the remote mic kill pushbutton, the talk function shuts off for
every beltpack on all four channels. If the talk functions of a large number of
beltpacks have inadvertently been left activated, incidental noise and talking
can make it difficult or impossible to communicate on the party line intercom.
The remote mic kill button can be pressed to quiet the line in this situation.
Those needing to communicate can then set their talk functions to on as
needed.
Note:The remote mic kill button only functions if the MS-704 main
station is powering all of the stations in the system. Pressing the
button momentarily interrupts power to the other beltpacks and
stations in the system. If there are other power supplies or main
stations in the system, then the remote mic kill switch cannot
interrupt power and therefore cannot work.
HIDDEN FRONT PANEL OPTIONS AND
ADJUSTMENTS
This section describes the option DIP switches and various adjustment
controls behind the access panel on the front panel. These option switches and
controls are usually set and not used in daily operation of the unit.
To gain access to these controls, pull on the two latches on either end of the
access panel and remove it.
DIP Switch Options
The unit is shipped with all DIP switches, except the Headset Audio Limiter,
in their default positions (up). The Headset Audio Limiter dip switch is
shipped in the down (on) position.
The following functions are enabled with DIP switches:
•HEADSET AUDIO LIMITER: The HS dip switch turns the headset
audio limiter on or off. Unless an especially high volume is needed, this
switch should be left in the on position to protect the hearing of the user.
•INTERRUPT ENABLE: Three DIP switches (B, C, and D) enable the
program interrupt function on channels B, C, and D. Program interrupt is
not available on channel A.
•AUTO-CALL: Four DIP switches (one for each channel) enable
automatically sending a call signal whenever a talk is active on the
enabled channel.
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STATIONS
1-7
•AUTO-TALK/LISTEN: Four DIP switches (one for each channel)
enable automatically setting the listen function whenever a talk is active
on the enabled channel.
•TALK LATCH DISABLE: Four DIP switches (one for each channel)
disable the latching action of the selected channel.
•PROGRAM ON/OFF: Four DIP switches (one for each channel) enable
feeding the main program input to the selected intercom channel. The
main program input is the one on the XLR-3F on the rear panel.
The other four program inputs in the auxiliary connector feed their
respective intercom channels all of the time. The only way to turn off the
Auxiliary feed to a channel is to turn its individual control off.
•LINE LENGTH: Four DIP switches (one for each channel) allow the
optimization of the nulling circuitry for each channel. The default (up
position) is for lines less than 400 ft. (122 m). The down position is for
lines longer than 400 ft. (122 m).
Hidden Adjustment Controls
Various adjustments are available beneath the front access panel.
•PANEL MIC GAIN: This control trims the panel microphone
preamplifier gain to compensate for different uses of the station.
The unit is shipped from the factory in the minimum gain position (fully
counter-clockwise). This level matches the headset microphone level
when the panel microphone is worked up close. Raising the gain from the
factory setting should be done carefully, as too much gain will increase
the background noise in the intercom making it unusable.
•CHANNEL NULL ADJUST: The screwdriver-adjustable control
beneath each talk pushbutton marked null allows nulling of the hybrid
circuitry associated with each listen channel.
The amount of null in the listen circuitry varies with the length of the
intercom line. Adding or removing stations and intercom cable will
change the null. For optimum performance, the null control will need to
be adjusted each time there is some change in the intercom line wiring.
If a panel microphone and speaker is being used, the setting of the null
control is critical to prevent feedback.
To adjust the null control on a given channel:
1. Turn the sidetone adjust control just below the headset connector to
minimum.
2. Set a talk to the channel to be adjusted or send some program to the
channel and adjust the null control for the channel for minimum level
in the headphone. If the headset microphone is being used, hum or
gently scratch it for a continuous signal source to null on. If a good
null is not attainable, switch the long/short DIP switch for the channel
(to the far right of the hidden adjustments) to its opposite setting. Use
the setting that produces the best results.
1-8
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STATIONS
3. Repeat the adjustment for all four channels on the station.
4. Adjust the sidetone adjust control for the desired amount of sidetone
in the headset.
•CHANNEL PROGRAM FEED LEVEL: Beside the null control for
each channel there is a control marked PGM, which adjusts the amount of
program being sent to that channel.
Each channel has two program sources:
1. The main program that is input from the rear panel XLR connector
may be enabled for a given channel with the program on/off DIP
switches for the channel.
2. The auxiliary input connector has four individual program inputs for
each channel. These inputs cannot be disabled with front-panel DIP
switches.
REAR PANEL OPTIONS
This section describes the switches on the rear panel. These switches and
controls are usually set and not used in daily operation of the unit.
INTERCOM LINE TERMINATION (MS-704)
The MS-704 has switch-selectable intercom line termination networks. The
RM-704 is a remote station and therefore does not have terminating networks
available. If more than one MS-704 (or any other master station) is installed
on the same intercom line, then all of the terminations in all of the stations
except one must be disabled.
CAUTION:If the link function is to be used on an MS-704 and there is more
than one MS-704 in the system, it can only be used on the unit
that provides termination.
The terminations are enabled or disabled with switches on the rear panel.
Each channel is marked clearly on the panel. Set the switches to the off
position to disable the terminations in the station. The MS-704 is shipped
from the factory with all four lines terminated.
SHORT-CIRCUIT AND AND OVERLOAD
CONDITIONS
If a short circuit condition appears on any of the four intercom lines, the sense
circuitry for that line will disconnect the DC power to that line only and the
red “short” light for that channel will be on. After as little as 1/2 second, the
MS-704 will attempt to turn power on again. This allows momentary short or
overload conditions to clear automatically.
If the red “short” light remains after repeated automatic or manual attempts to
restore power, then there is either a short on that intercom line or too many
intercom stations have been connected to that intercom line. In this case,
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STATIONS
1-9
unplug the intercom line connected to the affected channel and its red “short”
light should go out. This indicates that there is a short in that line. Follow that
intercom line and break it apart in several places while it is plugged into the
station to isolate the section of line that is shorted.
SUMMARY OF FRONT-PANEL LIGHTS
Table 1 summarizes the meaning of various front-panel key colors.
Key “On” State “Off” State Momentary or Latching
Microphone Blue Off Latching only (activates
automatically in
conjunction with some
other features, like
“talk”)
Listen Green OffLatching only (can be
set to activate
automatically with
“talk”)
Talk /Power
On
Call Red
Announce Amber Off Momentary only
All-Talk Amber Off Latching only
Link-On Amber Off Latching only
Remote
Microphone
Kill
Short/Overload Red Off N/A
Note:Note: To “latch” (or “lock”) a button to “on,” quickly press it once.
The button is “locked” to “on” for hands-free use. Pressing the
button again releases the latch. Otherwise when you press and hold
Amber Blue (indicates
that the station
is receiving
power, but the
“talk” feature
is off)
Off Momentary only
(flashing)
Amber Off Momentary only
Both
1-10
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STATIONS
a button the feature switches on, and when you release the button
the feature switches off. This is called “momentary” use.
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STATIONS
1-11
1-12
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STATIONS
INSTALLATION
This chapter discusses how to install the MS-704 and RM-704 intercom
stations in an intercom system.
INSTALLATION OVERVIEW
This section describes the Clear-Com concept of intercom line
interconnection. The following subjects are discussed:
•Intercom line connection
•Line termination
•Station powering
•Cable considerations
Intercom Line Connection
The MS-704 provides two male XLR-3 connectors for each intercom line.
The RM-704 provides a male and female XLR-3 connector for each intercom
line, which are looped through.
Line Termination
The fundamental concept of the Clear-Com party-line intercom is that all
stations provide high impedance into a single 200-ohm system termination.
CAUTION:An intercom line must be terminated. Care must be taken not to
“double”-terminate a line. All unused intercom inputs must be
terminated to keep the line drive circuits stable.
The MS-704 provides switchable terminations of the intercom lines.
Clear-Com main stations and power supplies provide switch-selectable
termination networks on all intercom output lines. It is up to the user to
determine where the termination will be provided. An unterminated line will
cause excessive levels, possible oscillation of line drivers, and severe
imbalance of hybrid null networks. A double- or multiple-terminated line will
cause low levels and severe unbalance of hybrid null circuits.
Switching of the termination on and off on the MS-704 is with back panel
switches. The MS-704 is shipped from the factory with all four lines
terminated.
USING THE LINK FUNCTION: The link function in the MS-704 connects
the four party lines together. In doing so, it also removes the terminations
from channels B, C, and D such that the new party line on channel A has only
one termination when link is activated. If there is more than one MS-704 in a
system, the link function can only be used at the station where the
terminations are set on.
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
2-1
FAIL-SAFE POWER
1
2
3
4
5
67
8
9
10
11
121314 15
16
17
18
19
20
5
10
15
20
0
0
0.5
2
4
7
14
20
Number of
seconds to
restore
Number of recent shorts or overloads
An intercom power supply has special needs that are not met by traditionally
designed power supplies. An intercom power supply must work in adverse
conditions such as low AC line voltage, momentary shorts on the DC power
lines to the stations, and excessive peak loads during “power-on”conditions.
The following features are incorporated into the MS-704’s power supply:
•AUTOMATIC SHORT CIRCUIT PROTECTION: The MS-704’s
internal power supply checks each channel for a short or current overload.
If it detects a short the power supply will shut down that channel. A short
duration short circuit will not cause the power supply to interrupt power.
•AUTOMATIC OVERLOAD PROTECTION: The MS-704’s internal
power supply senses the difference between shorts and overloads. If an
overload is detected the power supply will shut down that channel. An
overload lasting a short period will not cause the power supply to
interrupt power.
•AUTOMATIC POWER RESTORE: The MS-704’s internal power
supply senses the difference between short-term and long-term shorts and
overload conditions. After the first few times a short or overload occurs,
the power supply will try to restore power after only 0.5 seconds. If the
short or overload persists or occurs repeatedly, the power supply will take
progressively longer (to a maximum of 20 seconds) to try to restore
power. This protects the power supply from damage due to overheating.
Once the short is removed, the channel will recover, even under a full load
condition. The automatic power restore times are shown in the following
chart:
2-2
Figure 2-4: Automatic Power Restore Times
•INDIVIDUAL CHANNEL SHORT CIRCUIT PROTECTION: Each
individual channel is separately overload and short circuit protected and
may draw as much as 1.2 amperes, though the total to both channels is
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
limited to 2 amperes. A short on any one intercom line will not bring the
whole system down.
Note: Power supply lines connected together at remote stations will disable the individual channel short circuit protection feature.
•FRONT PANEL “SHORT” LIGHTS: There are four short lights on the
front panel (one for each channel). The short lights illuminate steadily
when an overload or short condition is detected. They blink if power to a
channel has been shut off as a result of an overload or short.
•PARALLELING MULTIPLE POWER SUPPLIES: Multiple power
supplies can be paralleled to increase system capacity. The MS-704’s
internal power supply will automatically detect the actions of other power
supplies during overloads and short circuits to restore power as quickly as
possible.
•MULTI-CHANNEL REMOTE STATIONS MAINTAIN THE POWER LINE ISOLATION. Internal jumpers in the RM-704 allow
you to select non-isolation if needed. See the Operation chapter of this
manual for more information.
•LOW NOISE CIRCUITRY: The direct current outputs of the MS-704’s
internal power supply contain very little hum and noise. The power
supply does not contribute to audible noise in the remote stations and
beltpacks.
•CONNECTION TO AC MAINS: The AC power line supplies power to
the MS-704’s internal power supply. The power supply will accept any
line voltage between 100 and 240 VAC at 50-60 Hz. It will automatically
adjust to the line voltage. There is no need for a voltage selector switch or
an external fuse. The unit draws a maximum of 60 VA of power from the
AC line. Clear-Com power supplies can be paralleled to increase the
number of remote stations that can be operated in a system.
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
2-3
FAIL SAFE POWER DISTRIBUTION SCHEME
WITH SINGLE-CHANNEL REMOTE STATIONS
BELT
PAC K
2 Amp
Power
Supply
R
R
Ch A
Ch B
Ch C
Ch D THE 4 POWER LINES
Wall Station
Wall Station
ARE NOT CONNECTED
Wall Station
Wall Station
+30 Volts
for each
R
R
Intercom
Line
Wall Station
Wall Station
Wall Station
Wall Station
PAC K
BELT
PAC K
BELT
PAC K
BELT
PAC K
BELT
PAC K
BELT
PAC K
BELT
PAC K
BELT
MS-704 Main Station
2-4
Figure 2-5: Stations Powered by Individual Channels
The illustration above shows the proper power wiring of a system powered by
a single MS-704. The remote stations connected to each channel are powered
from the intercom cable for that channel. In the case above, a short on any one
line will only take that channel down.
It is assumed that none of the power channels are connected together in the
external system wiring. However, if the power channels in a multiple-channel
remote station have been bridged by connecting the internal jumpers, those
channels would now have their power connected together. The system would
still work except that a short circuit on any of the connected channels would
cause them all to short circuit, thus taking more of the system down with a
single short circuit.
Connecting Intercom Channels on RM-704
Internal jumpers in the RM-704 allow you to defeat the power-channel
isolation of the unit, as described in the following procedure.
To connect two or more RM-704 channels together:
1. Please observe anti-static procedures. The circuit cards can be damaged
by static electricity. Please ground yourself and tools before touching any
circuit cards.
2. Remove the cover of the RM-704.
3. On the main circuit board, locate the J16 six-pin jumper.
The jumper is located on the center leftmost portion of the circuit card
when viewed from the front of the station. The label “J16” appears
next to it. Three jumper plugs are stored, unconnected, on the pins.
4. To connect two channels, lift one of the jumper plugs off of the pins, and
place it in the proper position, as shown in Figure 2-6.
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
5. Continue placing pins until all desired channels are connected.
1
2
3
4
5
6
Placing jumper plug over pins 1 and 2 connects channels A and B
Placing jumper plug over pins 3 and 4 connects channels B and C
Placing jumper plug over pins 5 and 6 connects channels C and D
J16
6. Replace the cover of the RM-704.
FAIL SAFE POWER DISTRIBUTION SCHEME
WITH MULTI-CHANNEL REMOTE STATIONS
MS-704 Main Station
2 Amp
Power
Supply
R
R
R
R
Ch A Power
Ch B Power
Ch C Power
Ch D Power
Figure 2-6: J16 Six-Pin Jumper
+30 Volts for each
Intercom Line
Belt
Pack
Station
Electronics
Other
Remote
Stations
TO
SYSTEM
RM-704 Remote
Station
Figure 2-7: Stations Powered by Multiple Channels
The illustration above shows the power wiring of a system powered by a
single MS-704. An RM-704 is connected to all four power lines through the
intercom line connections. However, the blocking diodes in the RM-704
prevent a short circuit on one line affecting the others. Other single channel
remote stations are also connected to individual channels.
POWER DISTRIBUTION AND SHORT CIRCUIT PROTECTION
Depending upon how many shorts or overloads a channel has experienced
recently, the MS-704 will attempt to turn power on again within 0.5 to 20
seconds of automatically cutting off power to an overloaded channel. This
allows momentary short or overload conditions to clear automatically. If the
MS-704 cuts power off to one or both channels, it will indicate which channel
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
2-5
is affected by blinking the red short light(s) corresponding to these channel(s).
This light will assist in locating the shorted or overloaded channel. Shorts are
generally caused by miswiring or damaged cables. Overloads are generally
caused by connecting too many beltpacks and stations to a channel.
The current requirements of Clear-Com remote stations and beltpacks vary
with model and use. A station that is simply on and idling in the circuit may
draw only a small amount of current.
The MS-704 provides DC power to operate Clear-Com beltpacks and remote
stations. The power is distributed between the four channels and will support
up to 40 1-Channel Beltpacks or 10 speaker stations or 12 headset stations.
INTERCOM CABLE CONSIDERATIONS
The Clear-Com intercom line is intended to run on a shielded pair cable. One
conductor carries audio, the other conductor carries the DC power for remote
stations. The shield is used for ground return for audio and power. When
choosing interconnect cable, keep the following considerations in mind:
1. DC resistance of the ground or common conductor affects crosstalk. For
runs longer than 500 ft. (152.5 m) do not use wire smaller than 20 gauge.
2. The capacitance of the interconnect cable affects system frequency
response and sidetone stability. Total capacitance should not be greater
than 0.25 uF.
PORTABLE INSTALLATION CABLE
Practical cable for portable system interconnections is flexible,
two-conductor, shielded microphone cable. We suggest you use BELDEN
#1800F (24 gauge). For runs longer than 500 ft. (152.5 m) use a 20 gauge
cable or larger (BELDEN #8412).
PERMANENT INSTALLATION CABLE
Vinyl-jacketed shielded pair is the cable of choice for permanent installations.
Use a low-capacitance 20 gauge wire for runs under 500 ft. (152.5 m). We
suggest you use BELDEN #8762. For runs longer than 500 ft. (152.5 m), use
an 18 gauge cable (BELDEN #8760). Placing the cable in conduit is
recommended but not necessary.
Multi-pair cable that is individually shielded is acceptable for use in
multi-channel systems. For cross-talk considerations, the shields must be tied
together on both ends of the cable to produce the lowest possible DC path for
ground return.
WIRING DIAGRAM
The diagram shows using a multi-pair cable to connect two stations. Note that
the power and shield wires of each channel are not connected together.
2-6
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
GROUND ISOLATION
The pin #1 ground connection of each XLR connector must also be isolated
from the chassis. Pin #1 should not be connected to the shell of the XLR
connector.
Figure 2-8: Interconnect Cable Detail
Note:The remote stations connected to each channel are powered from
the intercom cable for that channel. In the case above, a short on
any one line will only take that channel down.
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
2-7
RM-704
RM-704
HOT MIC/IFB
CHANNEL A
CHANNEL C
Class 2 Wiring
CHANNEL B
CHANNEL D
PROGRAM IN
AUX
ANNOUNCE OUT
MS-704
MS-704
TO
WARNING:
PREVENT
FIRE OR SHOCK HAZARD DO NOT
EXPOSE THIS EQUIPMENT TO RAIN
OR MOISTURE.
TO PREVENT
CAUTION:
ELECTRIC SHOCK DO NOT
REMOVE COVER. NO USER
SERVICEABLE PARTS INSIDE.
REFER TO QUALIFIED SERVICE
PERSONNEL.
HOT MIC/IFB
CHANNEL A
CHANNEL C
Output: 30V 1.2A Continuous, 2A Peak
On
Off
On
Off
CHANNEL B
CHANNEL D
Term
On
Off
On
Off
PROGRAM IN
AUX
ANNOUNCE OUT
Belden Cable
(4 individually shielded pairs)
Figure 2-9: Proper power wiring of a system powered by a single MS-704
PHYSICAL INSTALLATION
You can install the MS-704 and RM-704 units in a standard equipment rack,
or you can use them as stand-alone units sitting on a table or desk. For
installing in an equipment rack, the units require 3.5 in. (8.89 cm or 2RU) of
rack space. The stations are10.5 in. (26.67 cm) in depth and require at least
2.5 in. (6.35 cm) clearance in the rear to clear connectors and cables.
DESCRIPTION OF CONNECTORS
2-8
HEADSET CONNECTOR (FRONT PANEL)
Note:The following is a description of a recommended headset.
Mic Type --- Dynamic, see technical specifications for details
Wiring:
Pin 1 --- Mic common
Pin 2 --- Mic hot
Pin 3 --- Headphone common
Pin 4 --- Headphone hot
CAUTION:Do not tie pin #1 and pin #3 together.
PANEL MIC CONNECTOR (FRONT PANEL)
Two plug-in panel microphones are available for use on the MS-704 and
RM-704. The GM-9 is 9 in. (22.86 cm) long and GM-18 is 18 in. (45.72 cm)
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
long. The microphone is of the electret type. The microphone has a built-in
¼ in. (0.64 cm) phone jack for a connector. A proprietary mating receptacle is
mounted on the station.
To install a GM-9 or GM-18 panel mount microphone, use the following
steps:
1. Check the set screw in the mic mounting flange to make sure it is clear of
the threads in the bushing.
2. Screw the microphone into the bushing hand tight.
3. If desired, set the set screw on top of the bushing to lock the mic in place.
INTERCOM LINE CONNECTORS (REAR
PANEL)
The MS-704 has a pair of male XLR-3 connectors for each intercom line. The
male-male pair of connectors are wired in parallel to allow connecting
multiple remote stations.
The RM-704 has a male and female pair of XLR-3 connectors for each
intercom line. The male-female connectors are wired in parallel and intended
for loop-through connection.
The pinout of the intercom connectors is as follows:
A XLR-3F connector provides the main program input to the station. This
input is fed to the front panel program level control for listening in the
headphones or speaker. Optionally, it can be fed to each of the intercom lines
with the option DIP switches marked program select A-D. Another option is
to feed program audio to the announce output. This is selected by setting
jumper J11 on the main board to the on position.
Separate program inputs are also available for each channel via the accessory
DB-15 connector. Refer to the section on that connector for details.
The pinout of the program input connector is as follows:
Pin 1 --- Ground (shield)
Pin 2 --- - Signal
Pin 3 --- + Signal
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
2-9
ANNOUNCE OUTPUT (REAR PANEL)
An XLR-3M connector provides the announce output from the station.
Whenever the announce button on the front panel is pressed, the selected
microphone is sent to the announce output and the announce relay is
activated. Simultaneously, if the program audio feed to the announce output is
enabled, it is interrupted by the announcement. Program audio feed to the
announce output is selected by setting jumper J11 on the main board to the on
position. Refer to the section on the accessory connector for instructions on
connecting to the relay contacts.
The pinout of the announce output connector is as follows:
Pin 1 --- Ground (shield)
Pin 2 --- - Signal
Pin 3 --- + Signal
IFB/HOT MIC (REAR PANEL, 1/4 INCH
PHONE JACK)
A 1/4 in. (0.64 cm) phone jack marked IFB/Hot mic provides an output signal
from the selected microphone. This output is also intended to work with
Clear-Com’s IFB system. Consult the factory for installation instructions.
The jack connections are as follows:
Tip --- Hot mic output
Ring --- Control signal in
Sleeve --- Ground
ACCESSORY (REAR PANEL, DB-15F)
The accessory DB-15F connector on the rear panel provides auxiliary
program inputs for each channel, remote mic on/off input, line level output,
and announce relay contacts. The pin assignments of the connector are as
follows:
2-10
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
Figure 2-10: Accessory Connector
•AUXILIARY PROGRAM INPUTS: Four different program inputs,
one for each channel, are provided. These auxiliary program inputs can
only be fed directly to their associated intercom line. The only controls
that affect these inputs are the PGM-level controls associated with each
channel and the internal program interrupt switch that is active if the
function has been activated with an option DIP switch and a talk is active
on that channel.
These inputs are electronically balanced with a high input impedance.
Refer to the illustration above for connection of the program inputs.
Pins #5 or #14 can be used for connecting shields.
•REMOTE MIC ON/OFF SWITCH: An external momentary
pushbutton switch connected to pins #5 and #13 will duplicate the action
of the front panel mic on/off switch.
•ANNOUNCE RELAY CONTACTS: A relay is provided that activates
when the announce button is pressed and its contacts are available on the
accessory connector. The relay contacts are rated for 2.0 amperes of DC
current at 24 VDC and are electrically isolated from the rest of the station.
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
2-11
INTERNAL OPTION JUMPERS
There are several jumper options inside the chassis of the MS-704 and
RM-704.
CAUTION:Remove AC power from the unit before removing the top cover.
The following options are available:
•IFB operation mode select
•Run/test mode jumper
•Program audio feed to announce output
IFB Mode
The MS-704 and RM-704 support two different modes of operation for the
internally generated IFB function. J10 on the main PC board (in the lower left
hand corner of the board just behind the DIP switches) selects this mode. If an
interrupt enable DIP switch is enabled for a channel, the operation will be as
follows:
•LOCAL (Talk Function Activated): Jumper between Pins #1 and #2,
factory default. When a talk is active on the channel on which the
interrupt has been enabled, the program will be interrupted for the
duration of the talk.
•REMOTE (Call Signal Activated): Jumper between pins #2 and #3.
When a call is received on the channel on which the interrupt has been
enabled, the program will be interrupted for the duration of the call signal
on that channel. To cause an interrupt of the program from this station a
call signal must be sent by pressing the call button or enabling the
auto-call DIP switch option for that channel and activating a talk on that
channel.
Run/Test Mode Jumper
The J2, J12, P3, and P4 jumpers on the main printed circuit board allow a
factory test mode to be invoked and should never be used for normal intercom
operation.
CAUTION:Do not move these jumpers. Moving these test jumpers may
cause the MS-704 and RM-704 not to operate. Possible damage
to the product may result.
Program Audio Feed to Announce Output Jumper
J11 on the main board allows program audio to be fed to the announce output.
This is selected by setting jumper J11 to the on position. In this mode,
pressing the announce pushbutton turns off the program audio feed to the
announce output and replaces it with audio from the selected panel or headset
microphone.
2-12
The factory default position for J11 is in the off position, blocking program
audio feed from the announce output.
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
2-13
2-14
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
MAINTENANCE
INTRODUCTION
This chapter provides maintenance information, including a block diagram and troubleshooting tips.
Caution: These servicing instructions are for use by qualified personnel only. To reduce the risk of electrical
shock, do not perform any servicing other than that contained in the operating instructions unless you
are qualified to do so.
MS-704 BLOCK DIAGRAM
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE
3-1
Figure 3-11: MS-704 Block Diagram
RM-704 BLOCK DIAGRAM
3-2
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STATIONS
Figure 3-12: RM-704 Block Diagram
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STATIONS
3-3
3-4
MS-704/RM-704 FOUR-CHANNEL MAIN/REMOTE STATIONS
TECHNICAL
SPECIFICATIONS
MS-704/RM-704 FOUR-CHANNEL STATIONS
dBu is an absolute measurement. 0 dBu is referenced to 0.775 volts RMS
Panel Microphone Input
Input TypeElectret
Input Impedance>=2K
Mic Limiter Threshold0dBu ±3dB
Mic Limiter Range>= 20dB
Headset Microphone Input
Input TypeDynamic
Input Impedance>= 1K
Mic Limiter Threshold0dBu ±3dB
Mic Limiter Range>= 17dB
Ω
Ω
Program Line Input
Maximum Level before Clipping>= 20dBu
Input Impedance>= 5K
Ω
Headset Output
Load Impedance>= 8
Output Impedance<= 25
Output Limiter Threshold+5dBu ± 3dB
Maximum Output Level before Distortion>= 17dBu
Ω
Ω
Speaker Output
Load Impedance>= 4
Max Output Level before 1% Distortion20dBu ± 2dBu
Ω
Party Line Output
Off Noise< -74dBu
Output Impedance>10K
Ω
Party Line Input
Crosstalk< -60dB
Max level before Clipping>= 12dBu
Sidetone Null Capability> 25dB
Panel Mic - Party Line600 - 10KHz ± 3dB
Headset Mic - Party Line200 - 12KHz ± 3dB
Headset Mic - Line Out200 - 12KHz ± 3dB
Program Input - Party Line100 - 17KHz ± 3dB
Program Input - Headset Out200 - 10KHz ± 3dB
Program Input - Speaker Out300 - 10KHz ± 3dB
Party Line - Headset Out200 - 10KHz ± 3dB
Party Line - Speaker Out300 - 10KHz ± 3dB
Max Distortion
Panel Mic - Party Line<= 0.5%
Headset Mic - Party Line<= 0.5%
Headset Mic - Line Out<= 0.5%
Program Input - Party Line<= 0.2%
Program Input - Headset Out<= 0.2%
Program Input - Speaker Out<= 0.5%
Party Line - Headset Out<= 0.2%
Party Line - Speaker Out<= 0.5%
Noise
Panel Mic - Party Line< -65dBu
Headset Mic - Party Line< -70dBu
Headset Mic - Line Out< -55dBu
Program Input - Party Line< -85dBu
Program Input - Headset Out< -60dBu
Program Input - Speaker Out< -60dBu
Party Line - Headset Out< -50dBu
Party Line - Speaker Out< -50dBu
Max Gain
Panel Mic - Party Line>= 37dB
Headset Mic - Party Line41dB ± 2dB
Headset Mic - Hot Mic Out55dB ± 3dB
Headset Mic - Announce Out55dB ± 3dB
Program Input - Party Line>= -16dB
Program Input - Headset Out>= 18dB
Program Input - Speaker Out>= 24dB
Party Line - Headset Out>= 34dB
Party Line - Speaker Out>= 40dB
4-2
MS-704/RM-704 FOUR-CHANNEL MAIN/RE-
Min Gain
Panel Mic - Party Line<= 25dB
Mains Power (MS-704)
Input Voltage Range100 - 240 VAC
Input Frequency Range50 - 60 Hz
Input Power<= 60 VAC
Output Voltage30 VDC ± 0.5V
Output Current per Channel (Continuous)1.2 A
Output Current per Channel (Peak)2 A (Do not exceed the 1.2A rating
for more than 2 seconds per 1
minute period)
Short Circuit Recovery Time (1st short)<= 0.5 sec
Short Circuit Recovery Time >= 20 shorts in 20sec)<= 20 sec
Station Capacity (MS-704)
Up to 40 1-Channel Beltpacks, 10
speaker stations or 12 headset
stations distributed over all
channels
DC Power (RM-704)
Input Voltage Range20-30 VDC
Input Current (Idle)<=165 mA
Input Current (Max)<=195 mA
Rear Panel Connectors (MS-704)
Intercom: (8) XLR-3M (2 per channel)
Announce Out: (1) XLR-3M (audio)
Program: (1) XLR-3F
Hot Mic / IFB Interface: (1) 1/4 in. (0.64 cm) phone jack
Accessory(1) DB-15F
AC Power: IEC 320 connector
Rear Panel Connectors (RM-704)
Intercom: (4) XLR-3M (1 per channel)
(4) XLR-3F (1 per channel)
Announce Out: (1) XLR-3M (audio)
Program: (1) XLR-3F
Hot Mic / IFB Interface: (1) 1/4 in. (0.64 cm) phone jack
Accessory(1) DB-15F
Rear Panel Controls
(1) Power switch (MS-704)
Front Panel Connectors
Panel Mic:(1) 1/4 in. (0.64 cm) panel
mounting jack
Headset: (1) XLR-4M
MS-704/RM-704 FOUR-CHANNEL MAIN/RE-
4-3
Front Panel Controls & Indicators (MS-704)
(1) Panel / headset mic switch
(1) Mic on button
(1) All talk button
(1) Announce button
(1) Party line link button
(4) Program
ON-OFF-INTERRUPT
DIP switches
(1) Program level control
(4) Listen adjust controls
(4) Channel null adjust controls
(4) Channel program feed adjust
controls
(4) Talk buttons
(4) Call buttons
(4) Listen buttons
(1) RMK button
(1) Speaker ON-OFF switch
(1) Speaker volume control
(4) Short LEDs
(1) Panel mic gain control
(1) Sidetone adjust control
(1) Headset audio limiter DIP
switch
(3) Interrupt enable DIP switches
(4) Auto-call DIP switches
(4) Auto-talk/listen DIP switches
(4) Talk latch disable DIP switches
(4) Line length DIP switches
4-4
Front Panel Controls & Indicators (RM-704)
(1) Panel / headset mic switch
(1) Mic on button
(1) All talk button
(1) Announce button
(4) Program
ON-OFF-INTERRUPT
DIP switches
(1) Program level control
(4) Listen adjust controls
(4) Channel null adjust controls
(4) Channel program feed adjust
controls
(4) Talk buttons
(4) Call buttons
(4) Listen buttons
(1) Speaker ON-OFF switch
(1) Speaker volume control
(1) Panel mic gain control
MS-704/RM-704 FOUR-CHANNEL MAIN/RE-
(1) Sidetone adjust control
(1) Headset audio limiter DIP
switch
(3) Interrupt enable DIP switches
(4) Auto-call DIP switches
(4) Auto-talk/listen DIP switches
(4) Talk latch disable DIP switches
(4) Line length DIP switches
Environmental
32 - 122o F (0 - 50o C)
Dimensions (MS-704/RM-704)
19 in. W x 3.5 in. H x 10.5 in. D
x
(483 mm
88 mm x 267 mm)
Wei ght
MS-70410.86lbs. (4.94 kg)
RM-70410.07lbs. (4.58kg)
Notice About Specifications
While Clear-Com makes every attempt to maintain the accuracy of the
information contained in its product manuals, that information is subject to
change without notice. Performance specifications included in this manual
are design-center specifications and are included for customer guidance and
to facilitate system installation. Actual operating performance may vary.
MS-704/RM-704 FOUR-CHANNEL MAIN/RE-
4-5
4-6
MS-704/RM-704 FOUR-CHANNEL MAIN/RE-
Clear-Com offers 24 x 7
customer support if you
have an Extended
Warranty or Service
Contract.
Return Material
Authorization (RMA)
numbers are required for
all returns.
LIMITED
WARRANTY
Clear-Com warrants that at the time of purchase, the equipment supplied
complies with any specification in the order confirmation when used under
normal conditions, and is free from defects in workmanship and materials
during the warranty period.
During the warranty period Clear-Com, or any service company authorized by
Clear-Com, will in a commercially reasonable time remedy defects in
materials, design, and workmanship free of charge by repairing, or should
Clear-Com in its discretion deem it necessary, replacing the product in
accordance with this limited warranty. In no event will Clear-Com be
responsible for incidental, consequential, or special loss or damage, however
caused.
WARRANTY PERIOD
The product may consist of several parts, each covered by a different warranty
period. The warranty periods are:
Both warranty and
non-warranty repairs are
available.
• Cables, accessories, components, and consumable items have a limited
warranty of 90 days.
• Headsets, handsets, microphones, and spare parts have a limited warranty
of one year.
• UHF wireless IFB products have a limited warranty of one year.
• UHF wireless intercom systems have a limited warranty of three years.
• All other Clear-Com and Drake brand systems and products, including
beltpacks, have a limited warranty of two years.
The warranty starts at the time of the product’s original purchase. The
warranty start date for contracts which include installation and
commissioning will commence from the earlier of date of the Site Acceptance
Test or three months from purchase.
TECHNICAL SUPPORT
To ensure complete and timely support to its customers, Clear-Com’s User
Support Center is staffed by qualified technical personnel. Telephone and
email technical support is offered worldwide by the User Support Center.
The User Support Center is available to Clear-Com’s customers during the
full course of their warranty period. Telephone support during the warranty
WARRANTY
i
period will be offered at no charge between 09:00 and 17:00 according to the
customer’s local time zone.
In addition, for customers who purchase an Extended Warranty or Service
Contract, 24-hour customer support is offered immediately upon purchase of
such agreement. For more information, contact your authorized dealer,
distributor, or sales representative.
Instructions for reaching Clear-Com’s User Support Centers are given below.
Americas and Asia-Pacific Headquarters California, United States Tel:
+1.510.337.6600 Email: CustomerServicesUS@clearcom.com
Europe, Middle East, and Africa Headquarters Cambridge, United
Kingdom Tel: +44 1223 815000 Email: SalesSupportEMEA@clearcom.com
China Office Beijing Representative Office Beijing, P.R.China Tel: +8610
65811360 / 65815577
Once the standard warranty period has expired, the User Support Center will
continue to provide telephone support if you have purchased an Extended
Warranty or Service Contract. In these cases, you will have access to
telephone support 24 hours per day, 7 days per week.
WARRANTY REPAIRS AND RETURNS
Before returning equipment for repair, contact a User Support Center to obtain
a Return Material Authorization (RMA). Clear-Com representatives will give
you instructions and addresses for returning your equipment. You must ship
the equipment at your expense, and the support center will return the
equipment at Clear-Com’s expense.
For out-of-box failures, use the following contact information:
Americas and Asia-Pacific Headquarters California, United States Tel:
+1.510.337.6600 Email: CustomerServicesUS@clearcom.com
Europe, Middle East, and Africa Headquarters Cambridge, United
Kingdom Tel: +44 1223 815000 Email: SalesSupportEMEA@clearcom.com
Clear-Com has the right to inspect the equipment and/or installation or
relevant packaging.
NON-WARRANTY REPAIRS AND RETURNS
For items not under warranty, you must obtain an RMA by contacting the
User Support Center. Clear-Com representatives will give you instructions
and addresses for returning your equipment.
You must pay all charges to have the equipment shipped to the support center
and returned to you, in addition to the costs of the repair.
EXTENDED WARRANTY
If you purchase an Extended Warranty, you are also given access free of
charge to the User Support Center 24 hours a day, 7 days a week.
You can purchase an extended warranty at any time during the first two years
of ownership of the product. The purchase of an extended warranty extends to
five years the warranty of any product offered with a standard two-year
warranty. The total warranty period will not extend beyond five years. Any
purchase of an extended warranty provides 24 x 7 customer support in
addition to the warranty immediately upon purchase of the warranty
extension.
Note: Clear-Com does not offer warranty extensions on UHF wireless
intercom systems, or on any product with a 1-year or 90-day warranty.
SERVICE CONTRACT
Clear-Com also offers service contracts that provide 24 x 7 telephone support,
advance replacements, training, proactive maintenance, on-site visits, and no
charge for repair or replacement of equipment. For more information, contact
your authorized dealer, distributor, or sales representative.
LIABILITY
THE FOREGOING WARRANTY IS Clear-Com'S SOLE AND
EXCLUSIVE WARRANTY. THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
AND ANY OTHER REQUIRED IMPLIED WARRANTY SHALL EXPIRE
AT THE END OF THE WARRANTY PERIOD. THERE ARE NO OTHER
WARRANTIES (INCLUDING WITHOUT LIMITATION WARRANTIES
FOR CONSUMABLES AND OTHER SUPPLIES) OF ANY NATURE
WHATSOEVER, WHETHER ARISING IN CONTRACT, TORT,
NEGLIGENCE OF ANY DEGREE, STRICT LIABILITY OR
WARRANTY
iii
OTHERWISE, WITH RESPECT TO THE PRODUCTS OR ANY PART
THEREOF DELIVERED HEREUNDER, OR FOR ANY DAMAGES
AND/OR LOSSES (INCLUDING LOSS OF USE, REVENUE, AND/OR
PROFITS). SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR
THE LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS,
SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY
EVENT, TO THE MAXIMUM EXTENT PERMITTED UNDER
APPLICABLE LAW, CLEAR-COM'S LIABILITY TO CUSTOMER
HEREUNDER SHALL NOT UNDER ANY CIRCUMSTANCES EXCEED
THE COST OF REPAIRING OR REPLACING ANY PART(S) FOUND TO
BE DEFECTIVE WITHIN THE WARRANTY PERIOD AS AFORESAID.
This warranty does not cover any damage to a product resulting from cause
other than part defect and malfunction. The Clear-Com warranty does not
cover any defect, malfunction, or failure caused beyond the control of
Clear-Com, including unreasonable or negligent operation, abuse, accident,
failure to follow instructions in the manual, defective or improperly
associated equipment, attempts at modification and repair not approved by
Clear-Com, and shipping damage. Products with their serial numbers
removed or defaced are not covered by this warranty.
This warranty does not include defects arising from installation (when not
performed by Clear-Com), lightning, power outages and fluctuations, air
conditioning failure, improper integration with non-approved components,
defects or failures of customer furnished components resulting in damage to
Clear-Com provided product.
This limited warranty is not transferable and cannot be enforced by anyone
other than the original consumer purchaser.
This warranty gives you specific legal rights and you may have other rights
which vary from country to country.
iv
WARRANTY
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