Clear-Com Eclipse ICS 1016E, Eclipse ICS 1008E User Manual

Page 1

Eclipse® ICS 1008E/1016E
Intercom Panels
User Guide

Part Number:399G222 Rev A

Date: April 10, 2017

User

Guide

Page 2

Document Reference

ICS 1008E/1016E Intercom Panels

Part Number: 399G222 Revision: A

Legal Disclaimers

Copyright © 2017 HME Clear-Com Ltd.

All rights reserved.

Clear-Com and the Clear-Com logo are trademarks or registered trademarks of HM
Electronics, Inc.

The software described in this document is furnished under a license agreement and may
be used only in accordance with the terms of the agreement.

The product described in this document is distributed under licenses restricting its use,
copying, distribution, and decompilation / reverse engineering. No part of this document
may be reproduced in any form by any means without prior written authorization of Clear­Com, an HME Company.

Clear-Com Offices are located in California, USA; Cambridge, UK; Dubai, UAE; Montreal,
Canada; and Beijing, China. Specific addresses and contact information can be found on
Clear-Com’s corporate website:

www.clearcom.com

Clear-Com Contacts

Americas and Asia-Pacific Headquarters
California, United States
Tel: [phone]
Email: [e-mail]

Europe, Middle East, and Africa Headquarters
Cambridge, United Kingdom
Tel: [phone]
Email: [e-mail]

China Office
Beijing Representative Office
Beijing, P.R.China
Tel: [phone]

Page 3

1 Operation ............................................................................................6

1.1 Introduction .................................................................................... 6

1.2 Description ..................................................................................... 6

2 Installation ........................................................................................ 17

2.1 Equipment mounting ...................................................................... 17

2.2 Wiring .......................................................................................... 17

2.3 Mains ac power.............................................................................. 18

2.4 Adjustments ................................................................................. 19

2.5 Configuration ................................................................................ 20

3 Maintenance ...................................................................................... 21

3.1 Panel reset ................................................................................... 21

3.2 Troubleshooting ............................................................................. 21

3.3 Servicing ...................................................................................... 23

3.4 Service items for ICS-1016E ............................................................ 24

4 Specifications .................................................................................... 26

4.1 ICS-1008E/1016E panel .................................................................. 26

5 Glossary ............................................................................................ 28

6 Warranty ........................................................................................... 32

6.1 Limited warranty ........................................................................... 32

7 FCC Compliance ................................................................................. 36

Page 4

Safety instructions

For your safety, it is important to read and follow these instructions before
operating an ICS-1008E/1016E intercom panel.

WARNING: To reduce the risk of fire or electric shock, do not expose an ICS­1008E/1016E intercom panel to rain or moisture. Do not operate an ICS-1008E/1016E
intercom panel near water, or place objects containing liquid on it. Do not expose an
ICS-1008E/1016E intercom panel to splashing or dripping water.

(2) For proper ventilation, make sure ventilation openings are not blocked.
Install the ICS-1008E/1016E according to the directions in the Installation
Chapter of this manual.

(3) Do not install an ICS-1008E/1016E intercom panel near a heat source such
as a radiator, heat register, stove, or other apparatus (including amplifiers) that
produces heat. Do not place naked flame sources such as candles on or near a
panel.

(4) Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades, with one blade wider than the other. A grounding­type plug has two blades and a third grounding prong. The wide blade or the third
prong is provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete outlet.

(5) Protect the power plug from being walked on or pinched particularly at
plugs, convenience receptacles, and the point where they exit from the panel
chassis.

(6) Only use attachments/accessories specified by Clear-Com Communication
Systems.

(7) Unplug the ICS-1008E/1016E panel during lightning storms or when
unused for long periods of time.

(8) Refer all servicing to qualified service personnel. Servicing is required
when:

 The ICS-1008E/1016E panel has been damaged in any way, such as when

a power-supply cord or plug is damaged.

 Liquid has been spilled or objects have fallen into the ICS-1008E/1016E

panel chassis.

 The ICS-1008E/1016E panel has been exposed to rain or moisture.

Page 5

 The ICS-1008E/1016E panel does not operate normally.
 The ICS-1008E/1016E panel has been dropped.

Please familiarize yourself with the safety symbols in Figure 1-1. When you see
these symbols on an ICS-1008E/1016E intercom panel, they warn you of the
potential danger of electric shock if the station is used improperly. They also refer
you to important operating and maintenance instructions in the manual.

This symbol alerts you to the presence of uninsulated dangerous voltage within
the product's enclosure that might be of sufficient magnitude to constitute a risk
of electric shock. Do not open the product's case.

This symbol informs you that important operating and maintenance instructions
are included in the literature accompanying this product.

This symbol alerts you to the presence of

uninsulated dangerous voltage within the

product's enclosure that might be of sufficient

magnitude to constitute a risk of electric

shock. Do not open the product's case.

This symbol informs you that important

operating and main- tenance instructions are

included in the literature accompanying this

product.

Figure 1-1 Safety Symbols

CAUTION

Page 6

1 Operation

1.1 Introduction

This chapter describes the features and functions of the ICS-1016E and ICS­1008E panels used with Eclipse systems. Panel operators can use this manual
after the Eclipse system has been correctly installed and configured. For
installation information, see the chapter on installation in this manual, for
troubleshooting and maintenance information, see the maintenance chapter and
for programming information, see the Eclipse Configuration System (ECS)
manual.

1.2 Description

The ICS-1016E, ICS-1008E, and EXP-1016E each require 1 RU (1.75-in.) of
mounting space on a rack panel.

The ICS-1016E has 30 talk/listen and the ICS-1008E has 14 talk/listen buttons.
Each also has six function buttons and the following features:

 back-lit, bi-color LED buttons illuminate at different levels to indicate

conditions

 individually programmable buttons can be designated as talk, listen, or

talk with listen

 individually adjustable listen levels
 momentary/latching buttons can be individually programed as momentary

only

 answer-back button
 call-waiting tallies
 controls for sidetone, microphone gains, page override, and speaker mute
 programming via a configuration computer or the ICS-2003E Master

Intercom Panel.

1.2.1 ICS-1016E/ICS-1008E front-panel controls and indicators

The panels are identical, except for their number of talk/listen buttons. Each panel
has the following front-panel controls and indicators, unless indicated otherwise:

Page 7

 panel microphone connector
 headset connector
 30 talk/listen buttons (ICS-1016E)
 14 talk/listen buttons (ICS-1008E)
 answer-back button
 clear button
 six function buttons
 intercom volume control.

Figure 1-1: ICS-1016E Front Panel

Figure 1-2: ICS-1008E Front Panel

Note: For convenience and ease of use, you can print out labels for panel keys from the

EHX configuration software. Open EHX and navigate to
Matrix>Configuration>Panels>Panel XX (where Panel XX is the required ICS
panel). Find Print Keys at the top of the configuration screen towards the right
side.

Page 8

Panel Microphone Connector

This connector allows panel operators to use a panel microphone (see “Panel Mic”
on page 1-5). Plugging in a panel microphone will initially cause the panel to
switch to panel-microphone operation and will turn the headset microphone off.

Headset Connector

The headset connector provides a front-panel connection for a headset. Plugging
in a headset will initially cause the panel to switch to

headset-microphone operation and will turn the speaker off. Unplugging the
headset will cause the panel to switch to panel-microphone operation and will turn
the speaker on.

Talk/Listen Buttons

Each talk/listen button can be programmed through the configuration program or
an appropriately configured ICS-2008E Master Intercom Panel as a talk (red),
listen (yellow), or talk with listen (red). The button color will be dim to indicate it
has a programmed label and is available for selection. When selected it will
become bright to indicate it is active.

Following are descriptions of what the panel’s other indicators mean.

Communication-Error Indicator

If the ICS-1016E/ICS-1008E should lose data communication with the matrix
frame, the talk/listen buttons will flash bright red at a slow rate. When data
communication is restored, the panel will automatically return to normal
operation.

Monitoring/Eavesdropping Indicators

If any other panel begins monitoring a panel, a beep (the monitoring-alert tone)
will sound at the panel.

To inhibit the monitoring-alert tone, use the “Configure-Local Preferences” menu
in the configuration program.

Call-Waiting Indicator

If a panel calls another panel with a button programmed for that label, the button
will rapidly flash bright red. This flashing is a call-waiting tally. To answer the
incoming call, push the indicated talk/listen or the “Ans Back” button. The call-

Page 9

waiting tally can be cleared either by answering the call or by letting the answer­back, auto-clear time, which is set in the configuration program, lapse.

If another panel calls a panel without a button programmed for that label, it will
be placed in the answer-back stack (see “Removing Labels From the Answer-Back
Stack” on page 1-5).

In-Use Tally Indicator

If a talk/listen button is assigned to a label and another panel is currently using
that label, the button will double-flash once per second to indicate the label is in
use. This tally must be specifically enabled from the configuration software.

Telephone Off-Hook Tally Indicator

When a telephone interface is assigned to a talk/listen button, the button will
flash once per second if that telephone is off the hook. This tally must be enabled
from the configuration program.

Radio Receiver Active Tally Indicator

When a two-way radio interface port is assigned to a talk/listen button, the button

will flash once per second when that radio’s receiver is active. This tally must be

enabled from the configuration program.

Panel Connected Tally Indicator

This tally is used when a panel is connected to the frame by a high-speed data
line (such as an ISDN or T1 line) that might be

inactive periodically. The talk/listen button for any such panel will flash once per
second when any such panel is on-line. This tally must be enabled from the
configuration program.

Answer-Back Facility

The “Ans Back” button is used to answer calls to a panel from other panels or
interfaces not assigned to a that panel’s talk/listen buttons. When these calls

arrive:

 The “Ans Back” button will flash bright red.
 The calling panel’s label will be temporarily assigned to the panel’s “Ans

Back” button.

Page 10

These two conditions will continue until the call is answered, or until the answer­back, time-out period lapses and the caller’s label is automatically removed. To

answer the call, push the “Ans Back” button. The button will turn bright red,

indicating an active talk path to the caller. The talk path is active for as long as
the button is held down.

Note: The “Ans Back” button cannot be latched; it is a momentary-only function.

To manually remove the caller’s label from the “Ans Back” button, push the
“Clear” button. The label assignment will be removed automatically after the

answer-back, time-out period lapses. If another call (or calls) comes in while
answering a call using the “Ans Back” button:

 The user will hear the caller’s voice.
 The calling panel’s label will be placed in the panel’s answer-back stack.

To answer the next caller:

1) Release the “Ans Back” button.

2) Push the “Clear” button to remove the current caller’s label.

3) Push the “Ans Back” button to talk to the next caller.

Removing Labels From the Answer-Back Stack

Any label will be automatically removed from the stack if it is not answered within
a certain time interval, which is set by the answer-back, auto-clear time in the
configuration program.

To manually remove a label from the answer-back stack press the “Clear” button.

Clear Button

The “Clear” button, located on the far left in the first row, removes the current
caller’s label from the “Ans Back” button.

Function Buttons

The function buttons are located on the right-hand side of the front panel.

Mic

This button activates the panel or headset microphone, whichever has been
selected with the “Panel Mic” button. The button will be bright yellow when the

Page 11

selected microphone is active, dim yellow when not active, and off when a

microphone is not present. The “Mic” button also is activated when the user

activates a talk button. If the talk is latched, the microphone will remain on after
the call.

Speaker

This button toggles the front-panel speaker between active (bright yellow) and

inactive (dim yellow). If a headset is not attached the “Speaker” button will

default to bright yellow and the panel speaker can not be turned off.

Panel Mic

This button toggles between the panel (bright yellow) and headset (dim yellow)
microphones. If only a panel microphone is attached, the button will default to
bright yellow and cannot be turned off. If a panel microphone is not attached, this
button is off and not functional.

Listen/Call

The “Listen/Call” button has four functions:

 activating the listen-level mode
 resetting the listen-level settings
 sending call signals
 releasing auto-answered telephone lines.

Listen-Level Mode

Steps to adjust listen volume:

1) Latch a listen to an audio source.

2) Push (for less than 1 sec.) and quickly release the “Listen/Call” button.

3) The button will turn bright yellow to indicate the function is on and all the

active buttons programmed with listen and/or talk with listen will begin to
flash. In addition, if the two programmable buttons (located under the

“Panel Mic” and “Listen/Call” buttons) are programmed, they will turn from

dim yellow to off.

Note: Only active talk/listen buttons programmed with listen or talk with listen can be

adjusted in listen-level mode.

Page 12

4) Push the appropriate talk/listen button programmed as a listen or talk

with listen. The selected button will turn bright yellow and the
programmable buttons with the up and down arrows will turn dim yellow.

5) Use the up and down arrows on the programmable buttons to increase (up

arrows) or decrease (down arrows) the crosspoint volume of the selected
listen or talk with listen button.

6) To exit, push the “Listen/Call” button or wait for the 3 sec. time-out.

Listen Level Reset

To reset the listen level:

1) Push (for less than 1 sec.) and quickly release the “Listen/Call” button to

activate the listen-level mode. The “Listen/Call” button will turn bright
yellow and the active talk/listen buttons programmed with listen and/or
talk with listen will flash.

2) Push and hold the “Listen/Call” button for 3 sec. to reset the listen level

settings to the default. The active talk/listen buttons programmed with
listen and/or listen with talk will stop flashing and all the programmed
talk/listen buttons will return to their previous states.

3) Release the “Listen/Call” button.

Call Signals

To activate call signals:

1) Push and hold the “Listen/Call” button until it is dim yellow (at least 1

sec).

2) Push the talk/listen button programmed with a talk or talk with listen of

the desired destination’s label. The call signal will be sent each time the
destination’s talk/listen button is pressed.

3) The call-signal mode will time-out after 5 sec. of button inactivity or can

be deactivated by pressing the “Listen/Call” button.

Call signals can be issued to any talk or talk with listen destination assigned to a

panel’s talk/listen buttons. If more than one label is assigned to a button, all