Vitec Group Communications, Inc.
4065 Hollis Street
Emeryville, CA 94608-3505
U.S.A
Clear-Com is a registered trademark of Vitec Group Communications, Inc.
The Clear-Com Logo is a registered trademark of Vitec Group Communications, Inc.
Matrix Plus is a registered trademark of Vitec Group Communications, Inc.
Eclipse is a registered trademark of Vitec Group Communications, Inc.
Windows is a registered trademark of Microsoft Corp.
Please read and follow these instructions before operating an Eclipse-32 matrix
system. Keep these instructions for future reference.
(1) WAR NI NG : To reduce the risk of fire or electric shock, do not expose this
apparatus to rain or moisture.
(2) Do not use the apparatus near water.
(3) Clean only with a dry cloth.
(4) Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Install the Eclipse-32 matrix system according to the
directions in the Installation Chapter of this manual.
(5) Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat. Do not place naked
flame sources such as candles on or near the matrix.
(6) Do not defeat the safety purpose of the polarized plug or grounding-type
plug. A polarized plug has two blades with one wider than the other. A
grounding-type plug has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If the provided plug does
not fit into your outlet, consult an electrician for replacement of the obsolete
outlet.
(7) Protect power leads from being walked on or pinched particularly at plugs, at
convenience receptacles, and at the point where they exit from the apparatus.
Note: A “convenience receptacle” is an extra AC power outlet located on the back
of a piece of equipment, intended to allow you to power other equipment.
(8) Only use attachments/accessories specified by the manufacturer.
(9) Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution when
moving the cart/apparatus combination to avoid injury from tip-over.
(10) Unplug the apparatus during lightning storms or when unused for long
periods of time.
(11) Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as a power-supply cord or plug
is damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
(12) The Eclipse-32 matrix contains a non-user serviceable battery.
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type.
ECLIPSE-32 MATRIX INSTRUCTION MANUAL
iii
Lithium batteries can overheat or explode if they are shorted. When you handle
the CPU card or a loose battery, DO NOT touch any external electrical
conductors to the battery’s terminals or to the circuits that the terminals are
connected to.
Please familiarize yourself with the safety symbols in Figure 1. When you see
these symbols on an Eclipse-32 matrix system, they warn you of the potential
danger of electric shock if the system is used improperly. They also refer you to
important operating and maintenance instructions in the manual.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol alerts you to the presence of uninsulated dangerous
voltage within the product’s enclosure that might be of sufficient
magnitude to constitute a risk of electric shock. Do not open
the product’s case.
This symbol informs you that important operating and maintenance instructions are included in the literature accompanying
this product.
Figure 1: Safety Symbols
EMC AND SAFETY
The Eclipse-32 matrix meets all relevant CE, FCC, UL, and CSA specifications
set out below:
EN55103-1 Electromagnetic compatibility. Product family standard for audio,
video, audio-visual, and entertainment lighting control apparatus for professional
use. Part 1: Emissions.
EN55103-2 Electromagnetic compatibility. Product family standard for audio,
video, audio-visual, and entertainment lighting control apparatus for professional
use. Part 2: Immunity.
BS EN 60065:2002 Audio, video, and similar electronic apparatus. Safety
requirements.
And thereby compliance with the requirement of Electromagnetic Compatibility
Directive 89/336/EEC and Low Voltage Directive 73/23/EEC as amended by
93/68/EEC.
iv
ECLIPSE-32 MATRIX INSTRUCTION MANUAL
1
The Eclipse-32 digital matrix
intercom features 32
full-duplex communications
ports, plus four 4-wire ports.
The matrix fits in one rack
unit (1 RU) of a standard
Electronic Industry
Association equipment rack.
INTRODUCTION
THE ECLIPSE-32 MATRIX
The Eclipse family of communications products now includes the Eclipse-32
digital matrix intercom, which offers 32 full-duplex communication ports, plus
four extra 4-wire ports, in a one rack unit (1 RU) chassis. The Eclipse-32 matrix
supports the same i-stations, 4000 series stations, ICS digital matrix stations and
interfaces as its larger counterpart, the Eclipse-208 matrix, and is programmed
and controlled with the same Eclipse Configuration System software.
You can join two Eclipse-32 matrices together to form an intelligently linked
non-blocking 64-port system in two rack units (2 RU) using a single RJ-45 “base
loop” connection. The matrix also provides two power supplies for fail-safe
redundancy, and onboard general-purpose inputs and outputs.
The Eclipse-32 matrix is built around the powerful Motorola 8260 processor,
giving it the same processing power as the larger Eclipse-208 matrix.
Features of the Eclipse-32 matrix include:
• Thirty-six ports in one rack unit (1 RU), including four 4-wire ports
• Eight onboard relays and eight onboard GPIs
• Non-blocking 64-port system created by connecting two matrices with the
high-speed link
• Intelligent linking of up to 15 matrices using the 4-wire trunks and a LAN
• Two power supplies for fail-safe redundancy
• Seamless interfacing
• DTMF inward access
• Programmable VOX
• Individual level control
• Intuitive ECS programming software
• Remote matrix access via Internet/Ethernet
• Frequency response of 30 Hz to 22 kHz, ± 3 dB
• SNR and crosstalk > -70 dB
INTELLIGENT LINKING
You can intelligently link an Eclipse-32 matrix to other Eclipse-32 or Eclipse-208
matrices. Up to 15 matrices may be connected. The linking between matrices is
via dedicated trunk lines between ports on the linked systems.
This capability is in addition to the high-speed link which connects two
Eclipse-32 matrices into one non-blocking 64-port system.
ECLIPSE-32 MATRIX INSTRUCTION MANUAL
1-1
Any port within the matrix may be used as a trunk line, and carries one
full-duplex communications path between the matrices.Typically the number of
trunk lines would equal the anticipated simultaneous communications between
matrices.The system will intelligently use and release these lines to route the
communications traffic between stations connected with the various matrices,
routing the calls through available open trunks.
POWERFUL PROGRAMMING FEATURES
The Eclipse Configuration System is a powerful programming software suite that
covers all aspects of the Eclipse-32 and Eclipse-208 digital intercom matrices.
From creating user labels for station key assignments, to configuring interfaces,
assigning routes, and adjusting system levels, the intuitive software makes the
process transparent and relatively simple to control.
A series of pull-down menus eases navigation through the software. Visual
representations of intercom stations allow drag-and-drop placement of labels
onto the station keys.
Software features include:
• Global and local IFBs
• Programmable VOX
• DTMF inward access
• Activation of relays, routes, and DTMF sequences via controls
• Global and individual key latch disable
• Configuration of matrix and station relays
• Forced listens (normally made routes)
• Port I/O level control
• Local and global ISO routes
• Control labels
The Eclipse-32 matrix allows TCP/IP access to the system for updates. The
system may be accessed remotely for programming or to retrieve configurations.
Up to four full-system configurations may be stored in the Eclipse-32 matrix,
and an unlimited number of configurations may be backed up on a computer
and downloaded to the matrix as needed.
INDIVIDUAL LEVEL CONTROL
You can adjust both incoming and outgoing volume levels for each device
connected to an Eclipse-32 port, which allows you to connect the Eclipse-32 to a
wide variety of stations and communications devices, either directly to the port
or via interfaces. On the stations, individual listen-level controls allow you to
adjust the level of each key to provide your own customized audio “mix.”
1-2
ECLIPSE-32 MATRIX INSTRUCTION MANUAL
EXCELLENT AUDIO QUALITY
The Eclipse-32 matrix features industry-leading 24-bit, 48 kHz audio sampling,
yielding a frequency response of 30 Hz to 22 kHz, ± 3 dB. With a signal-to-noise
ratio better than –70 dB, and crosstalk better than –70 dB, the audio among
stations, interfaces, and other system inputs and outputs is clean and distinct.
Level adjustments are in 0.355 dB steps, which will sound completely smooth to
the user.
ROBUST AND COMPATIBLE
The Eclipse-32 matrix houses two independent power supplies. These may be
connected to a main and backup power source for redundancy. In the unlikely
event of the failure of one of these power supplies, the second supply will
automatically take over. The Eclipse 32 is robust even in the face of a major
power outage. In the event of a complete power interruption, the system will
return with all previously set talk and listen paths in place when power is
restored.
The Eclipse-32 matrix is fully compatible with Clear-Com’s modular matrix
interface modules and frames. You can transparently interface with telephones,
two-way radios, camera and 2-wire intercoms, 4-wire devices, and audio sources.
Eclipse 32 is also compatible with most of the matrix intercom stations,
including the ICS-92, ICS-2003, 4000 series, and i-stations.
ECLIPSE-32 APPLICATIONS
The Eclipse 32 is the perfect solution for high-quality full-duplex
communications requiring a moderate number of ports in a compact 1-RU form.
With the ability to expand to 64 ports in 2 RU, tasks such as mobile production,
small to mid-sized studio integration, and sports and performing facilities
communications are easily realized. Intelligent linking to other Eclipse 32 and
Eclipse 208 matrices adds to its ability to be the core of a comprehensive
communications system.
SYSTEM BASICS
A complete Eclipse-32 system consists of a central matrix and the remote audio
devices—intercom stations, interfaces, 4-wire equipment—connected to it. Each
element of the Eclipse-32 system is briefly described in this chapter and more
fully described later in this manual and in the Eclipse set of manuals.
The Eclipse set of manuals includes the overview manuals Understanding the Eclipse System: An Overview and Installing the Eclipse System: An Overview, as well
as individual manuals for each matrix, station, and interface in the system.
MATRIX HARDWARE
The Eclipse-32 matrix is 19 inches wide and one rack unit high (26.9 cm x 48.3
cm). It installs in a standard Electronics Industry Association equipment rack.
No parts of the unit are removable without it being taken out of service.
ECLIPSE-32 MATRIX INSTRUCTION MANUAL
1-3
The matrix’s front panel provides pushbuttons and indicator lights for operating
the system, while the back panel holds the RJ-45 connectors, or “ports,” for
connecting remote intercom stations and interfaces to the system. The next
chapter describes the matrix’s operation in more detail.
NOTE: The term “central matrix” is used to differentiate the system’s core hardware
and software from the connected intercom stations and interfaces. The central matrix
itself consists of the matrix hardware and configuration software.
POWER SUPPLIES
An Eclipse-32 matrix has two internal power supply units. One power supply
unit can power the entire matrix; the second unit provides a backup in case of
failure or damage to the first unit.
In addition, the two supplies have separate IEC connectors to AC mains, and are
designed for completely automatic and transparent changeover between supplies
in the event of a power outage in one of the AC mains circuits.
A power-supply failure sensor is connected to a warning light, allowing you to
diagnose power anomalies.
REAR-PANEL CONNECTORS (“PORTS”)
The Eclipse-32 matrix connects to remote devices such as intercom stations,
interfaces, general purpose inputs and outputs, local area networks, and other
matrices through its rear-panel hardware connectors.
A rear-panel RJ-45 connector to which you connect cable to run from the matrix
to a station or interface is called a “port.” You connect shielded category-5 cable
to a “port” to carry signals from the Eclipse-32 matrix to connected remote
intercom stations or interfaces. Later chapters of this manual discuss these
connections in detail.
ECLIPSE CONFIGURATION SOFTWARE (ECS)
The Eclipse Configuration System (ECS) software controls the operation of the
matrix by sending electronic signals to the Eclipse-32 matrix, which then relays
the signals to the remotely connected stations and interfaces.
“Configurations”—which are the operating parameters of complete system
setups, can be created from the connected computer. The Eclipse Configuration
System programming software stores the created configurations on the
computer’s hard disk using a relational database which holds up to two gigabytes
of configuration data and is able to store over 100,000 complex system
configurations. You can then upload four complete configurations from the
computer to the Eclipse-32 matrix’s operational memory to retrieve and activate
directly from the matrix when needed.
The Eclipse Configuration System software runs on the following versions of
Windows: Windows XP, Windows Server 2003, Windows 2000, Windows ME,
Windows 98, and Windows NT (with service pack 6). When running ECS on
Windows 98 or Windows ME, however, both the client and server must run on
ECLIPSE-32 MATRIX INSTRUCTION MANUAL
1-4
the same computer. When running ECS on the other Windows operating
systems, the client and server can run on separate machines connected over a
network.
From the Eclipse Configuration System, you can create point-to-point and fixed
group or party-line communications among the connected remote audio devices,
assign a “label” to each port/station, and inhibit or enable features at any
connected remote station. You can set up the system to run on a client/server
model over a network, allowing you to control the matrix remotely.
REMOTE INTERCOM STATIONS AND ACCESSORY PANELS
All analog intercom stations connect to the central matrix via shielded category-5
cable terminated with RJ-45 connectors. Digital stations connect to the central
matrix through the DIG-2 digital module interface. Digital stations require
double-shielded 24 AWG conductor category-6 enhanced (CAT-6E) cable.
The following intercom stations are compatible with the Eclipse-32 matrix
system:
• i-Station family, including expansion panels
• ICS-2003 intercom station, including expansion panels
• ICS-52 and ICS-92 intercom stations, including expansion panels
• ICS-62 and ICS-102 intercom stations, including expansion panels
• ICS-1008 and ICS-1016 intercom stations, including expansion panels
Each of these stations is described in its own manual. For a full description of the
operation, installation, and maintenance of a station, refer to that station’s
respective manual.
REMOTE INTERFACES
Interface modules convert the 4-wire signals of a central matrix port to other
types of signals that communicate with devices such as telephones, camera
intercoms, two-way radios, and so on. In this way non-4-wire devices can
communicate with the central matrix.
Each interface module has hardware connectors to connect to both the central
matrix and to the external device that communicates with the central matrix.
Most interface modules connect to the central matrix via shielded category-5
cable terminated with RJ-45 connectors. The DIG-2 digital interface module,
however, connects to the central matrix via double-shielded 24 AWG conductor
category-6 enhanced (CAT-6E) STP cable.
The type of cable used to connect the interface module to the non-4-wire device
varies with the device. Each of these connections is described more fully in the
individual manual for each interface.
ECLIPSE-32 MATRIX INSTRUCTION MANUAL
The following interface modules are compatible with the Eclipse-32 matrix:
Each of these interfaces is described in its own manual. For a full description of
the operation, installation, and maintenance of an interface, refer to the
individual manual for that interface.
1-6
ECLIPSE-32 MATRIX INSTRUCTION MANUAL
2
No parts of the Eclipse -32
matrix are removable
without taking the unit out
of service.
OPERATING AN ECLIPSE-32
MATRIX
STORING AND RETRIEVING CONFIGURATIONS
A “configuration” is a complete set of operating parameters for the matrix system
which includes talk and listen paths for each connected intercom station.
Depending upon the remote interfaces installed, the configuration can also
include more sophisticated features such as paging, call signaling, interrupt
foldback (IFB), ISO, groups, automatic DTMF dialing, routing, and many other
features.
You create a configuration in the Eclipse Configuration System programming
software and then upload the configuration to the Eclipse-32 matrix’s operational
memory through the software. The Eclipse-32 matrix’s operational memory
holds up to four complete configurations. From the controls on the matrix’s front
panel, you select which configuration to apply at any given time.
In the event of a power failure, the Eclipse-32 system can automatically restore
itself to full functioning by retrieving configuration information from its
non-volatile operational memory.
FRONT-PANEL CONTROLS AND LIGHTS
2
1
345
1 PC connector for computer
2 Reset button
3 OK light
4 Configuration ("config") button to
select among onboard configurations
1
PC CONNECTOR
The female 9-pin D-type socket labeled “PC” connects the matrix to an external
computer.
6
7
8
5 Configuration status lights to indicate currently active
configuration
6 Power supply alarm lights (1 and 2)
7 LAN status lights
8 Port status lights
Figure 1: Front Panel of Eclipse-32 Matrix
ECLIPSE-32 MATRIX INSTRUCTION MANUAL
2-1
2
RESET BUTTON
Pressing the reset button causes the matrix to stop its current activity and to
restart. The same configuration that was active before you reset the system will be
active after you reset it.
During the reset, configuration information reloads to the matrix’s operational
memory from its non-volatile memory and the matrix starts running again from
the beginning.
3
OK LIGHT
When flashing, the “OK” light indicates that the Eclipse-32 matrix is running
successfully.
4
CONFIGURATION “CONFIG” BUTTON
The Eclipse-32 matrix can hold four complete system configurations in its
operational memory. You can activate one of the four configurations using the
CONFIG button on the matrix’s front panel.
When one of the four configurations is active, its front-panel light illuminates
steadily.
To select a new configuration:
1. Repeatedly tap the CONFIG button until the desired configuration’s light
(1,2,3, or 4) starts flashing.
2. While the desired configuration’s light flashes, press and hold the
configuration button for three seconds, until the light stops flashing, and
illuminates steadily.
The selected configuration then becomes the system’s active operational
configuration.
If you choose an invalid or blank configuration, all four configuration lights
steadily illuminate at the same time for about a second. The currently active
configuration will continue to operate and its front-panel light steadily
illuminates after the other lights go out.
5
CONFIGURATION STATUS LIGHTS
The four configuration status lights indicate which of the four onboard
configurations is currently active. The currently active configuration’s light
illuminates steadily.
6
POWER SUPPLY ALARM LIGHTS (1 AND 2)
2-2
An Eclipse-32 matrix has two internal power supply units. One power supply
unit can power an entire matrix; the second unit provides a backup in case of an
equipment failure.
ECLIPSE-32 MATRIX INSTRUCTION MANUAL
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