Clear-Com BS410 User Manual

User

Guide

Clear-Com HME DX410

Dual-Channel Wireless Intercom

Part Number: 399G162 Rev C
Date: 5/22/17

Copyright © 2017 Clear-Com, LLC, an HM Electronics, Inc. company. All rights reserved.
Clear-Com, the Clear-Com logo and Clear-Com Concert are trademarks or registered trademarks of
HM Electronics, Inc.

The product described in this document is distributed under licenses restricting its use, copying,
distribution, and decompilation/reverse engineering. No part of this document may be reproduced in
any form by any means without prior written authorization of Clear-Com, an HME Company.

Clear-Com Ofces are located in California, USA; Cambridge, UK; Montreal, Canada; and Beijing,

China. Addresses and contact information can be found on Clear-Com’s corporate website at www.
clearcom.com.

Clear-Com Contacts

Americas and Asia-Pacic Headquarters

California, United States

Tel: [phone]
Email: [e-mail]

Europe, Middle East, and Africa Headquarters

Cambridge, United Kingdom

Tel: [phone]
Email: [e-mail]

Canada Ofce

Quebec , Canada

Tel: [phone]

China Ofce
Beijing Representative Ofce

Beijing, P.R.China

Tel: [phone]

2

FCC NOTICE

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device

may not cause harmful interference, and (2) This device must accept any interference received, including interference
that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communication. Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.

Changes or modications not expressly approved by Clear-Com, LLC, an HM Electronics, Inc. company could void the

user’s authority to operate this equipment.

MANDATORY SAFETY INSTRUCTIONS

FOR INSTALLERS AND USERS

Use only manufacturer or dealer supplied antennas, power supplies, batteries and battery chargers. The Federal

Communications Commission has adopted a safety standard for human exposure to RF (Radio frequency) energy,

which is below the OSHA (Occupational Safety and Health Act) limits.

Base Station Antenna minimum safe distance: 7.9 inches (20 cm) at 100% duty cycle.

Base Station Antenna gain: This device has been designed to operate with an antenna having a maximum gain of up to
7dBi.

Antenna mounting: The antenna(s) used for the base transmitter must be installed to provide a separation distance of at

least 7.9 inches (20 cm) from all persons and must not be co-located or operating in conjunction with any other antenna

or transmitter.

Antenna substitution: Do not substitute any antenna for the one supplied by the manufacturer. You may be exposing
person or persons to excess radio frequency radiation. You may contact your dealer or the manufacturer for further
instructions.

WARNING: Maintain a separation distance from the base station transmit antenna to a person(s) of at least 7.9 inches

(20 cm) at 100% duty cycle.

WARNING: Excessive sound pressure level from earphones or headphones can cause hearing loss. You, as the

qualied end-user of this radio device must control the exposure conditions of bystanders to ensure the minimum

separation distance (above) is maintained between the antenna and nearby persons for satisfying exposure
compliance. The operation of this transmitter must satisfy the requirements of Occupational /Controlled Exposure
Environment, for work-related use. Transmit only when person(s) are at least the minimum distance from the properly
installed, externally mounted antenna.

Canada IC Notice to Users English/French in accordance with RSS GEN

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two

conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.

Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence (s). Son utilization est soumise à

Les deux conditions suivantes: (1) cet appareil ne peut pas provoquer d'interférences et (2) cet appareil doit accepter
Toute interférence, y compris les interférences qui peuvent causer un mauvais fonctionnement du dispositif.

3

Hereby, Clear-Com, LLC, an HM Electronics, Inc, company, declares that the DX410 is in compliance with the essential
requirements and other relevant provisions of the RED (Radio Equipment Directive). In AFH mode, complies with

European Telecommunications Standards Institute (ETSI) harmonized European standard EN 300 328.

This product operates in the 2400 to 2483.5 MHz frequency range. The use of this frequency range is not yet harmonized

between all countries. Some countries may restrict the use of a portion of this band or impose other restriction relating to
power level or use. You should contact your Spectrum authority to determine possible restrictions.

Korea KCC EMC Class A Warning

A급기기(업무용방송통신기자재)
이 기기는 업무용 환경에서 사용할 목적으로
적합성 평가를 받은 기기로서 가정용 환경에서
사용하는 경우 전파 간섭의 우려가 있습니다.

English: Class A (Commercial broadcasting and communication equipment) Sellers and user should note that this

equipment is an electromagnetic device for business (Class A) and intended for operation in non-residential locations.

Korea KCC 2.4Ghz device warning

해당 무선설비는 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없음

English: This device cannot provide services related to human life safety.

WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE)

The European Union (EU) WEEE Directive (2012/19/EU) places an obligation on producers (manufacturers, distributors
and/or retailers) to take-back electronic products at the end of their useful life. The WEEE Directive covers most Clear­Com products being sold into the EU as of August 13, 2005. Manufacturers, distributors and retailers are obliged to
nance the costs of recovery from municipal collection points, reuse, and recycling of specied percentages per the
WEEE requirements.

Instructions for Disposal of WEEE by Users in the European Union

The symbol shown below is on the product or on its packaging which indicates that this product was put on the market
after August 13, 2005 and must not be disposed of with other waste. Instead, it is the user’s responsibility to dispose of

the user’s waste equipment by handing it over to a designated collection point for the recycling of WEEE. The separate

collection and recycling of waste equipment at the time of disposal will help to conserve natural resources and ensure that
it is recycled in a manner that protects human health and the environment. For more information about where you can
drop off your waste equipment for recycling, please contact your local authority, your household waste disposal service or
the seller from whom you purchased the product.

Clear-Com, LLC, an HM Electronics, Inc. company, is not responsible for equipment malfunctions due to erroneous
translation of its publications from their original English version. Illustrations in this publication are approximate
representations of the actual equipment, and may not be exactly as the equipment appears.

4

TABLE OF CONTENTS

System Overview ...................................................................6

System Components .......................................................................6

Base Station Front Panel....................................................................7

Base Station Rear Panel ....................................................................8

Belt Pack – BP410.........................................................................8

All-In-One Headset – WH410 ................................................................9

System Setup ......................................................................10

Battery Charging ..........................................................................10

Connect AC Power Supply ..................................................................10

Charging the Batteries......................................................................11

Basic Base Station Setup ...................................................................12

COMMUNICATOR® Setup and Registration .....................................................13

Interfacing with 2-Wire or 4-Wire Intercoms .....................................................17

Interfacing with Auxiliary Audio Equipment ......................................................18

ISO Relay ...............................................................................19

System Operation...................................................................20

Base Station Operation .....................................................................20

COMMUNICATOR® Operation .........................................................21

EU BASE STATION Adaptive Frequency Hopping ........................................23

Troubleshooting ....................................................................26

Technical Data .....................................................................27

BS410 Base Station Specications ............................................................27

BP410 Belt Pack Specications ..............................................................28

WH410 All-In-One Headset Specications ......................................................29

Appendix A: COMMUNICATOR® Indicator Light Functions .................................30

BP410 Belt Pack Indicator Lights .............................................................30

WH410 All-In-One Headset Indicator Lights .....................................................30

Appendix B: Multiple Base Station Daisy-Chaining .......................................31

Appendix C: Jumper Settings .........................................................32

ISO Broadcast Restrict .....................................................................32

2-Wire Channel Termination .................................................................32

Appendix D: Interference Avoidance Through Spectrum Friendly ...........................33

Spectrum Friendly .........................................................................34

Avoiding Wi-Fi Interference ..................................................................34

DX SERIES LED AID.................................................................35

Syncing Primary to Secondary Bases Feature ...................................................35

Spectrum Friendly Feature ..................................................................36

Appendix E: Audio Routing Diagram ...................................................37

General Battery Safety Instructions for Battery Model BAT41, BAT50, BAT60 .................38

French ..................................................................................39

Spanish .................................................................................40

Korean ..................................................................................41

5

SYSTEM OVERVIEW

The Clear-Com® HME DX410 is a 2-channel Digital Wireless Intercom System that supports up to 15

COMMUNICATOR®s per base station, either Belt Packs or All-In-One Headsets, or a combination of the two.

Using the DX410 in the 2-channel mode, any three of the 15 Communicators can operate in full duplex mode. In the

single-channel mode, any four Communicators can operate in full duplex mode. This number can be increased by adding

up to three additional base stations. The DX410 supports both Clear-Com and RTS cabled 2-wire intercom systems, and

also has 4-wire and auxiliary audio connections.

System Components

BS410 Base Station

Antennas 110/240 Switching Power Supply

AC50 Batteries

AC50 Battery Charger and Power Supply Adapter

WH410

All-In-One Headset

BP410 Belt Pack

6

Base Station Front Panel

6

2

1 3 4 5 7 8 9

Digital Radio Controls

1. POWER switch

2. CLR/BND button

3. RESET button (recessed)

4. STATUS display

5. REG (registration) button

6. UNLATCH button

7. RECEIVE indicator lights

A Controls

8. (A) 2-W output level adjust

101213

14

11 18 20

15 17 22 213626 28 31

16

19

23 24 27

20. (B) AUTO NULL button (recessed)

21. (B) 4-W input level adjust

22. (B) 4-W output level adjust

23. (B) 4-W indicator light

Auxiliary Controls

24. AUX INPUT SELECT button

25. AUX A INPUT ASSIGN indicator

26. AUX B INPUT ASSIGN indicator

27. AUX IN indicator light

25

30 34 37

29

32

33 35 38

9. (A) 2-W input level adjust

10. (A) 2-W indicator light

11. (A) AUTO NULL button (recessed)

12. (A) 2-W/4-W SELECT button

13. (A) 4-W indicator light

14. (A) 4-W input level adjust

15. (A) 4-W output level adjust

B Controls

16. (B) 2-W indicator light

17. (B) 2-W input level adjust

18. (B) 2-W output level adjust

19. (B) 2-W/4-W SELECT button

28. AUX INPUT level adjust

29. AUX OUTPUT SELECT button

30. AUX OUT indicator light

31. AUX OUTPUT level adjust

Headset Controls

32. HEADSET A, B & ISO indicator lights

33. HEADSET A, B & ISO SELECT button

34. HEADSET VOLUME knob

35. HEADSET TALK On/Off button

36. HEADSET TALK indicator light

37. HEADSET MIC LEVEL adjust

38. HEADSET cable connector

7

Base Station Rear Panel

1 2 3 4 85 6 7 9 10 161311 12 1514

1. ANT (R-TNC)

2. PRIMARY/SECONDARY Select Switch

3. (A) 4-W RJ-45 Connector

4. (A) 2-W XLR-3M Connector

5. (A) 2-W XLR-3F Connector

6. CLEAR-COM/RTS Select Switch

7. (B) 2-W XLR-3F Connector

8. (B) 2-W XLR-3M Connector

Belt Pack – BP410

9. (B) 4-W RJ-45 Connector

10. SINGLE/DUAL Channel Select Switch

11. AUX IN Connector

12. AUX OUT Connector

13. Relay Connector

14. DC Power Connector

15. ANT (R-TNC)

16. Chassis Grounding Screw

1. Battery

2. Volume-up button

3. PWR (Power) button

4. Volume-down button

5. Headset cable connector

7 78 9 1021 63 4 5

6. Battery-release latch

7. Power/mode lights

8. Channel A (Intercom 1) button

9. ISO (Isolate) button

10. Channel B (Intercom 2) button

8

All-In-One Headset – WH410

6

1 2

4 7

1. Channel A (Intercom 1) button

2. ISO (Isolate) button

3. Volume-up button

4. Volume-down button

10

8

3

5

9

6. Power/mode light

7. Microphone

8. Power button

9. Battery

5. Channel B (Intercom 2) button

10. Battery-release latch

9

SYSTEM SETUP

Displayed below is an example of a typical Clear-Com set up and conguration with the DX410.

Battery Charging

Before installing the system, connect the AC power supply to the battery charger and plug it

into an electrical outlet. Charge all the batteries while the other equipment is being installed.
Charging time is about 2.5 hours.

Connect AC Power Supply

To connect the AC power supply to the battery charger:

1. Connect the AC power supply cable connector to the

power connection on the battery charger.

2. Connect the AC power cord to an electrical outlet.

The red lights on the charger will briey display, and then the yellow

lights will appear and remain on.

10

Batteries in

Charging ports

Batteries in

Storage ports

Charging the Batteries

Up to four batteries can be charged in the battery charger at one time. The battery status lights next to each charging port
indicate the battery status. Up to four fully charged batteries can be stored in the battery Storage ports. Insert a battery in

each of four Charging ports until it clicks in place.

h A yellow light next to a Charging port indicates that the port is EMPTY.

h A red light next indicates that the battery port is CHARGING.

h A green light indicates that the battery is READY.

h A steady yellow light indicates that the CHARGE FAILED. If a charge fails, refer to the instructions on the side

of battery charger.

h A ashing yellow light next indicates CHARGE PENDING, which means the inserted battery is too hot. Adjust

the room temperature or move the charger to a cooler area.

h Store fully charged batteries in storage ports.

NOTE: Batteries should not be left in charge ports after being fully charged. A battery left in a charging port for

more than three weeks may display the yellow indicator light, but it does not indicate a faulty battery.

11

Basic Base Station Setup

This section describes setup and equipment connections for an individual base station.

90°

SINGLE/DUAL Channel select switch

Base station rear panel

AC power cord

1. Connect the two enclosed antennas to the antenna connectors on the rear panel of the base station, and turn

the sleeves clockwise on the antenna connectors to tighten them securely in place. Position the antennas at
90° angles from each other.

2. Plug the connector at the end of the AC power supply cord into the +12-14VDC power connector on the rear

panel of the base station (as shown above). Turn the locking nut on the cable connector clockwise to secure it
to the base station. Plug the female connector at one end of the AC power cord into the power supply. Plug the
other end of the AC power cord into an electrical outlet.

3. Set the SINGLE/DUAL Channel select switch for the base station to operate in Single or Dual channel mode.
h In Single Channel mode, all wireless users will be able to hear each other. Up to four users can talk

simultaneously.

h In dual channel mode, there are two separate audio channels enabling two groups of users to

independently communicate with each other. Up to three users can talk simultaneously.

NOTE: Any time the mode is changed, the unit must be reset using the RESET button or by power
cycling for the change to take effect.

AC power supply

Headset connectorPower switch

1. If a local headset will be used, plug it into the HEADSET connector on the front panel of the base station.

NOTE: The connector is keyed, so the headset cable plug cannot be inserted in the wrong direction.

2. Press the POWER switch on the front panel to turn on the base station. A red light on the switch should go on.

12

COMMUNICATOR® Setup and Registration

Belt clip

Headset

cable plug

The rst time you operate the DX410 system, you must register each Communicator (Belt Pack and/or All-In-One
Headset) for use with a specic base station. The base station will then recognize all registered Communicators when

their power is on and will differentiate between them and other electronic equipment operating on the same frequencies.
If a Communicator is added or replaced later, the new one must be registered and the old one remains in memory. A
maximum of 15 Communicators can be registered to a single base station at one time.

Set Up COMMUNICATOR®s

Before registering them, set up all Communicators as follows:

The Belt Pack

h Insert a fully charged battery in each Belt Pack with the metal contacts inserted rst. Slide it in until it snaps.

NOTE: The battery will not slide in if inserted incorrectly. Excessive force should not be necessary.

h Plug the belt pack’s headset cable connector into each Belt Pack.

Battery

RELEASE BATTERY

button

Removing the battery

When a Communicator battery becomes weak, a headset voice

prompt will say “Change battery.”

Press the RELEASE BATTERY button on the belt clip of the
pouch, and use your thumb to slide the battery from the belt-pac.

Volume-Up

button

Channel

A

Power
button

ISO

Volume-Down

button

Channel

B

13

All-In-One Headsets

Metal Band

Size

adjuster

Changing Batteries

When a battery weakens, a prompt in the headset will say “Change

battery”. Remove the battery from the headset by pressing the blue
battery-release latch.

Battery-release latch

(blue button)

Battery

Insert a fully charged battery in each Headset, with the battery’s
metal contacts inserted rst. Press it in until it snaps.

NOTE: The battery will not slide in if inserted incorrectly. Excessive
force should not be necessary.

Adjust the Headset to Your Head Size

You can adjust the head size of the Headset by sliding
the metal headband in or out of its plastic size adjuster.

Microphone

adjustment

Place the Headset on your head

1. The headset can be worn with the microphone and

controls on either side of your head.

2. Hold the microphone boom at its base, and adjust

it so that the microphone is near the side of your
mouth.

14