Clear-Com AC-701 Instruction Manual

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CLEAR-COM ENCORE
AC-701 TELEPHONE AND 2-WIRE INTERFACE
INSTRUCTION MANUAL
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AC-701 Telephone and 2-Wire Interface Manual
© 2007 Vitec Group Communications Ltd. All rights reserved.
Part Number 810510Z Rev. 2
Vitec Group Communications, LLC. 850 Marina Village Parkway Alameda, CA 94501 U.S.A
Vitec Group Communications 7400 Beach Drive Cambridge Research Park Cambridgeshire United Kingdom CB25 9TP
Vitec Group Communications Room 1806, Hua Bin Building No. 8 Yong An Dong Li Jian Guo Men Wai Ave Chao Yang District Beijing, P.R. China 100022
® Clear-Com, CellCom/FreeSpeak and the Clear-Com Communication Systems logo are registered trademarks of The Vitec Group plc.
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CONTENTS
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Balancing the Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Additional Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Phone Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
AC-701 Telephone and 2-Wire Interface Technical Specification. . . . . . . . . . 2-1
LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-I
Warranty Period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-i
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-i
Warranty Repairs and Returns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-ii
Non-Warranty Repairs and Returns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-ii
Extended Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-ii
Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-iii
AC-701 TELEPHONE AND 2-WIRE INTERFACE
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Please read and follow these
instructions before operating
this product.
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Only use attachments/accessories specified by the manufacturer.
10. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
11. Unplug this apparatus during lightning storms or when unused for long periods of time.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
13. WA RN I NG : To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.
Please familiarize yourself with the safety symbols in Figure 1. When you see these symbols on this product, they warn you of the potential danger of electric shock if the station is used improperly. They also refer you to important operating and maintenance instructions in the manual.
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CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol alerts you to the presence of uninsulated dangerous voltage within the product's enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product's case.
This symbol informs you that important operating and main­tenance instructions are included in the literature accompanying this product.
Figure 1: Safety Symbols
EMC AND SAFETY
The AC-701 Telephone and 2-Wire Interface meets all relevant CE and FCC specifications set out below:
EN55103-1 Electromagnetic compatibility. Product family standard for audio, video, audio-visual, and entertainment lighting control apparatus for professional use. Part 1: Emissions.
EN55103-2 Electromagnetic compatibility. Product family standard for audio, video, audio-visual, and entertainment lighting control apparatus for professional use. Part 2: Immunity.
And thereby compliance with the requirement of Electromagnetic Compatibility Directive 2004/108/EC and Low Voltage Directive 2006/95/EC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The AC-701 is intended for use on closed/PBX type telephone exchanges.
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Tel/2-Wire
Interface
AC-701
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OPERATION
INTRODUCTION
Congratulations on choosing this Clear-Com product. Clear-Com was established in 1968 and remains the market leader in providing intercoms for entertainment, broadcast and industrial applications. The ruggedness and high build-quality of Clear-Com products defines the industry standard. In fact, many of our original beltpacks and main stations are still in daily use around the world.
The AC-701 Telephone and 2-Wire Interface is a powerful, yet user-friendly unit that can serve as a versatile interface between Clear-Com Encore Party Line systems and 2-wire and telephone lines, as well as 3 and 4-wire systems. We recommend that you read through this manual completely to better understand the functions of the AC-701. If you encounter a situation or have a question that this manual does not address, contact your dealer or call Clear-Com directly at the factory. Our applications support and service people are standing by to assist you. (Refer to Warranty chapter for contact information.) Thank you for selecting Clear-Com for your communications needs.
DESCRIPTION
The Clear-Com AC-701 is a versatile, active hybrid device that interfaces the Clear-Com intercom system with a variety of other communication systems. These include two-wire, three-wire, and four-wire telephone type systems, carbon systems, and other closed-circuit intercom systems. The AC-701’s front panel controls include a Mode Select switch, Transmit and Receive level gains, and A and B Balance controls.
Phone
Transmit
3/4
2
Wire
A Bal.Receive
Wire
B Bal.
Headset
Hold
Off
Tel/2-Wire
Interface
AC-701
Figure 1-1: AC-701 Front Panel
Clear-Com
Line
BP-1
Transmit
BP-2
BP-4
Receive
BP-3
Figure 1-2: AC-701 Rear Panel
The AC-701 rear panel has connections for the party line/power supply and the telephone line receive and transmit.
AC-701 TELEPHONE AND 2-WIRE INTERFACE
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SETUP
1. Connect the AC-701 to your Clear-Com system via the connector marked ‘Clear-Com Line’ on the rear panel, using standard two-conductor shielded mic cable. The pin assignment on this 3-pin, XLR-type female connector is:
• Pin 1: Common
• Pin 2: Power
• Pin 3: Intercom audio
2. Select your mode of operation with the Mode Select switch: 2-wire, 3-wire, or 4-wire. The 2-wire mode is typically used with telephone-type carbon systems. The 3-wire mode is used with separate transmit and receive lines with a common ground. This mode “looks” like a carbon headset, and can be used to plug directly into the headset jack of a carbon system (such as a TV camera).
The 4-wire mode is used when you have separate transmit and receive pairs.
Note: In the 3/4-wire mode, the B Balance control is not operative.
3. Connect the AC-701 to the external communication system via the rear panel binding posts.
2-WIRE: Connect the AC-701 to all two wire systems using only the top two binding posts (the red ones).
3-WIRE: For 3-wire systems, jump the two black binding posts together for the common ground. Connect the red binding post marked “transmit”’ to the portion of the circuit that the AC-701 sends signals on, and the other red binding post (marked “receive”) to the portion of the circuit that the AC-701 is to receive signals from.
4-WIRE: For a 4-wire system, use all four binding posts: a red and black pair for the transmit, and a red and black pair for the receive.
BALANCING THE INTERFACE
Note: Before balancing the system, be sure that the connections to both
Clear-Com and the external communication system have been made. Balance cannot be achieved unless both systems are connected. Balance is obtained with a built-in test tone via the A and B Balance switches.
2-WIRE MODE BALANCING: If your Clear-Com system is supported by a main station with a master level control, turn the master gain control on the Main Station fully counterclockwise. Newer Main Stations and Power Supplies do not have a master gain.
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1. Turn both gain controls on the AC-701 to the 10 o’clock position.
2. Plug a standard Clear-Com headset into the 4-pin XLR-type connector marked “Headset” on the AC-701 front panel.
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3. While listening on the headset, push the A balance momentary switch and adjust the A balance trimpot for minimum tone in the headset. Repeat this procedure with the B balance switch and trimpot. If the unit starts to oscillate or motor-boat, back off both gain controls slightly and re-balance.
4. Disconnect the test headset.
3-/4-WIRE MODE BALANCING: The procedure is the same as for the 2-wire mode, except the B balance is inoperative.
ADDITIONAL NOTES
1. The test tone levels heard in the system are affected by the Transmit and Receive gain control settings.
2. Attempting to get too much gain from either system can cause instability and oscillation.
3. If you are interfacing to a TELCO line and cannot obtain a satisfactory null on the B balance, the value of capacitor C39 should be increased. Your authorized Clear-Com dealer can try adding from .05 uF to .1 uF across the existing cap.
PHONE HOLD
The AC-701 can interface Clear-Com with standard telephone systems.
The AC-701 is intended for use on closed/PBX type telephone exchanges.
The user may dial an outgoing call from a telephone extension, switch the AC-701 to “Phone Hold”, and then hang up the receiver to keep the party on-line for intercom purposes.
Likewise, an incoming call may be answered by the AC-701 that’s in the “Hold” condition (instead of lifting the telephone receiver off the hook). When the phone rings, set the ‘Phone Hold’ switch (on AC-701 front panel) to the “Phone Hold” position. The AC-701 effectively answers the phone, connecting the caller to the intercom system. The red LED adjacent to the switch glows to indicate that the telephone line is seized.
The AC-701 provides a simulated termination to maintain its stability. This termination is automatically applied when the DC voltage on the TELCO line input is removed.
For proper operation, the holding coil circuit should be used only on a standard TELCO line “wet” pair, i.e. a telephone line with a DC voltage across it. For interfaces with non-TELCO “dry” two wire lines, the holding coil is not needed and the internal switch on the holding coil module should be set to “bypass”.
Warning: To prevent damage to the Holding Coil Circuitry; when the AC-701 is
used as an interface to TW (RTS type) systems, the internal slide switch (S1 on the PCB) MUST be set to “BYPASS”.
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TECHNICAL SPECIFICATIONS
AC-701 TELEPHONE AND 2-WIRE INTERFACE TECH­NICAL SPECIFICATION
dBu is an absolute measurement. 0 dBu is referenced to 0.775 volts RMS
2-Wire Mode
Frequency Response Line - Party Line 100 -3 KHz ± 3dB Frequency Response Party Line - Line 100 - 14KHz ± 3dB Output Impedance to Line <=600 Max output Level to Line >=8dBu
3/4 Wire Mode
Frequency Response Line - Party Line 100 -10 KHz ± 3dB Frequency Response Party Line - Line 100 - 15KHz ± 3dB Output Impedance to Line <=600 Input Impedance 4-Wire Side >=400 Max output Level to Line >8dBu
Ω
Ω Ω
Power
Input Voltage Range 20-30 VDC
Rear Panel Connectors
Intercom: (1) XLR-3F 4-Wire (4) Binding post connectors
Front Panel Connectors
Headset: (1) XLR-4M
Front Panel Controls & Indicators
(1) Phone hold switch (1) Phone hold indicator (1) 2-Wire/4-Wire mode switch (2) Line balance switches (1) Receive level control (1) Transmit level control
Environmental
32 - 122o F (0 - 50o C)
Dimensions
19 in. W x 1.75 in. H x 7.5 in. D (483 mm x 44.5 mm x 190.5 mm)
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Weight
2.53 lbs. (1.15 Kg)
Notice About Specifications
While Clear-Com makes every attempt to maintain the accuracy of the information contained in its product manuals, that information is subject to change without notice. Performance specifications included in this manual are design-center specifications and are included for customer guidance and to facilitate system installation. Actual operating performance may vary.
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LIMITED WARRANTY
Vitec Group Communications (VGC) warrants that at the time of purchase, the equipment supplied complies with any specification in the order confirmation when used under normal conditions, and is free from defects in workmanship and materials during the warranty period.
During the warranty period VGC, or any service company authorized by VGC, will in a commercially reasonable time remedy defects in materials, design, and workmanship free of charge by repairing, or should VGC in its discretion deem it necessary, replacing the product in accordance with this limited warranty. In no event will VGC be responsible for incidental, consequential, or special loss or damage, however caused.
WARRANTY PERIOD
Return Material
Authorization (RMA)
numbers are required for all
returns.
Both warranty and
non-warranty repairs are
available.
The product may consist of several parts, each covered by a different warranty period. The warranty periods are:
• Cables, accessories, components, and consumable items have a limited
warranty of 90 days.
• Headsets, handsets, microphones, and spare parts have a limited warranty of
one year.
• UHF wireless IFB products have a limited warranty of one year.
• UHF wireless intercom systems have a limited warranty of three years.
• All other Clear-Com and Drake brand systems and products, including
beltpacks, have a limited warranty of two years.
The warranty starts at the time of the product’s original purchase. The warranty start date for contracts which include installation and commissioning will commence from the earlier of date of the Site Acceptance Test or three months from purchase.
TECHNICAL SUPPORT
To ensure complete and timely support to its customers, VGC’s User Support Center is staffed by qualified technical personnel. Telephone and email technical support is offered worldwide by the User Support Center.
WARRANTY
The User Support Center is available to VGC’s customers during the full course of their warranty period.
Instructions for reaching VGC’s User Support Centers are given below.
Telephone for Europe, Middle East and Africa: +49 40 6688 4040 or +44 1223 815000
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Telephone for the Americas and Asia: +1 510 337 6600
Email: vitec.support@AVC.de
Once the standard warranty period has expired, the User Support Center will continue to provide telephone support if you have purchased an Extended Warr an ty.
For latest contact information please refer to the Service and Support section at www.clearcom.com.
WARRANTY REPAIRS AND RETURNS
Before returning equipment for repair, contact a User Support Center to obtain a Return Material Authorization (RMA). VGC representatives will give you instructions and addresses for returning your equipment. You must ship the equipment at your expense, and the support center will return the equipment at VGC’s expense.
For out-of-box failures, use the following contact information:
Europe, Middle East and Africa
Tel: +44 1223 815000 Email: customerservicesEMEA@vitecgroup.com
North America, Canada, Mexico, Caribbean & US Military
Tel: +1 510 337 6600 Email: customerservicesUS@vitecgroup.com
Asia Pacific & South America
Tel: +1 510 337 6600 Email: customerservicesAPAC@vitecgroup.com
VGC has the right to inspect the equipment and/or installation or relevant packaging.
For latest contact information please refer to the Service and Support section at www.clearcom.com.
NON-WARRANTY REPAIRS AND RETURNS
For items not under warranty, you must obtain an RMA by contacting the User Support Center. VGC representatives will give you instructions and addresses for returning your equipment.
You must pay all charges to have the equipment shipped to the support center and returned to you, in addition to the costs of the repair.
EXTENDED WARRANTY
You can purchase an extended warranty at the time of purchase or at any time during the first two years of ownership of the product. The purchase of an extended warranty extends to five years the warranty of any product offered with a standard two-year warranty. The total warranty period will not extend beyond five years.
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Note: VGC does not offer warranty extensions on UHF wireless intercom systems, or on any product with a 1-year or 90-day warranty.
LIABILITY
THE FOREGOING WARRANTY IS VGC'S SOLE AND EXCLUSIVE WARRANTY. THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY OTHER REQUIRED IMPLIED WARRANTY SHALL EXPIRE AT THE END OF THE WARRANTY PERIOD. THERE ARE NO OTHER WARRANTIES (INCLUDING WITHOUT LIMITATION WARRANTIES FOR CONSUMABLES AND OTHER SUPPLIES) OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT, TORT, NEGLIGENCE OF ANY DEGREE, STRICT LIABILITY OR OTHERWISE, WITH RESPECT TO THE PRODUCTS OR ANY PART THEREOF DELIVERED HEREUNDER, OR FOR ANY DAMAGES AND/OR LOSSES (INCLUDING LOSS OF USE, REVENUE, AND/OR PROFITS). SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR THE LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, VGC'S LIABILITY TO CUSTOMER HEREUNDER SHALL NOT UNDER ANY CIRCUMSTANCES EXCEED THE COST OF REPAIRING OR REPLACING ANY PART(S) FOUND TO BE DEFECTIVE WITHIN THE WARRANTY PERIOD AS AFORESAID.
This warranty does not cover any damage to a product resulting from cause other than part defect and malfunction. The VGC warranty does not cover any defect, malfunction, or failure caused beyond the control of VGC, including unreasonable or negligent operation, abuse, accident, failure to follow instructions in the manual, defective or improperly associated equipment, attempts at modification and repair not approved by VGC, and shipping damage. Products with their serial numbers removed or defaced are not covered by this warranty.
This warranty does not include defects arising from installation (when not performed by VGC), lightning, power outages and fluctuations, air conditioning failure, improper integration with non-approved components, defects or failures of customer furnished components resulting in damage to VGC provided product.
This limited warranty is not transferable and cannot be enforced by anyone other than the original consumer purchaser.
This warranty gives you specific legal rights and you may have other rights which vary from country to country.
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WARRANTY
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