Classic Flame 32II042FGL User Manual

	A Twin-Star International Brand
	MODELS/ MODELOS/ MODÈLES :
	23II042FGL, 23II042FSL, 26II042FGL, 26II042FSL, 28II042FGL, 28II042FSL
	32II042FGL, 32II042FSL, 33II042FGL, 33II042FSL, 42II042FGL, 42II042FSL
	Español P.11
	Français P.20
	www.tsicustomerservice.com
	1-866-661-1218
	Twin-Star International, Inc; Delray Beach, FL 33445
	Made in China • Hecho en China • Fabriqué en Chine
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IMPORTANT INSTRUCTIONS

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons including the following:

1.Read all instructions before using this appliance.

2.DANGER – High temperatures may be generated under certain abnormal conditions. Do not partially or fully cover or obstruct the front of this heater. WARNING: In order to avoid overheating, do not cover the heater.

3.CAUTION: Never leave the heater operating unattended. Extreme caution is necessary if unsupervised children or invalids are nearby.

4.The appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.

5.Always unplug this appliance when not in use.

6.Do not operate any heater with a damaged cord or plug or after the appliance malfunctions, or if it has been dropped or damaged in any manner.

7.If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

8.Do not use outdoors.

9.This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it may fall into a bathtub or other water container.

10.Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from traffic areas and where it will not be tripped over.

11.To disconnect this appliance, turn controls to the off position, then remove plug from outlet.

12.Connect to properly grounded outlets only. This heater is for use on 120 volts. The cord has a plug as shown at A in Fig.1 Do not use a 2 prong adapters. Never use with an extension cord or relocatable power tap (outlet/power strip).

A

B

Fig.1

13.This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the current CSA C22.1 Canadian Electrical Code or for U.S.A. installations, follow local codes and the National Electrical Code, ANSI/NFPA NO.70.

14.Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the appliance.

15.To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where opening may become blocked.

16.This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are used or stored. This fireplace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be hung in the area of it.

17.Use this appliance only as described in the manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons.

18.This heater may include a visual alarm to warn that parts of the heater are getting excessively hot. If the alarm flashes immediately turn the heater off and inspect for any objects on or adjacent to the heater that may cause high temperatures.

DO NOT OPERATE THE HEATER WITH THE ALARM FLASHING!

		SAVE THESE INSTRUCTIONS
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GETTING STARTED

1. Remove the product identification sticker from the front of the insert.

		èle / Modelo:				28II042FGL
	/ Mod						-A
Model			#: AB	-12345				!
	SN			for service					e!
	Keep this number			pour le servic
Gardez		ce numéro			para		servicio!
Mantega		este número

Product Identification

Sticker

2.Attach the Product Identification Sticker to the Manual below for future reference. This information is used for product registration and also is necessary for customer service.

Attach Product Identification Sticker Here

3.Go to www.tsicustomerservice.com for product warranty registration. If you are unable to complete registration save your proof of purchase for warranty purposes.

PRODUCT SPECIFICATIONS

VOLTAGE	120VAC, 60 Hz
AMPS	12.5 Amps
WATTS	1500 Watts

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OPERATION INSTRUCTIONS

The heater can be operated by either the remote control or the control panel.

This button will only be used if

the wood cabinet model has the

lighting included; not all wood cabinets include lighting.

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OPERATION INSTRUCTIONS

FUNCTION

ICON

DESCRIPTION

There are 5 unique Spectrafire flame effects that can be

FLAME selected.

1: Spectrafire

2:Sapphire

3:Amethyst

4:Campfire

5:Midnight Fire

		AU: Auto Cycle which will automatically fade in and fade out
		a new color flame effect periodically.
	HEATER	Press the heater button to turn on/ off the heater setting.
		To change between °F and °C press and hold the HEATER
		button on the control panel for 3 seconds.
		The up and down buttons “	” will increase / decrease
		temperature setting.
		The thermostat setting range is 62°F - 82°F or 17°C - 27°C or
		continously ON.
		The thermostat is adjustable by 2°F or 1°C increments.
	TIMER	Pressing the timer button will cycle through the timer
		settings; 30 minutes, 1 Hour, 2H, 3H, 4H, 5H, 6H, 7H, 8H,
		9H and OFF (00).
	FLAME SPEED	Each Spectrafire flame color option has speed options
		available.

	Setting S1 is slowest ranging up to setting S5 which is the
	fastest.
FLAME INTENSITY	Each Spectrafire flame color option has 5 intensity options
	available.
CABINET LIGHT (Only	Pressing the light button on the remote control will cycle the
applicable to select models)	LED cabinet lights through the different brightness
	settings; 1, 2, 3, 4 and OFF. Settings 1-4 will decrease the
	LED brightness.
	Press and hold the flame button on the control panel for 3
	seconds to turn on/off the lights in the mantel.

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OPERATION INSTRUCTIONS

	This product is equipped with a safer Plug; an advanced safety device that
SAFER PLUG	helps detect electrical fires caused from faulty outlets.
	Overloading of outlet, adapters and surge protectors may cause overheating,
	damage, and increase risk of fires. Safer Plug continuously monitors the tem-
	perature in the plug and outlet and will turn off the heater to prevent unsafe
	outlet overheating.
	If the Safer Plug cuts the power due to unsafe conditions it will show an
	“ ”message on the screen. If this occurs the Safer Plug has prevented a
	potentially unsafe condition.
	To reset the device if this occurs, first allow the plug to cool down. Once the
	plug has cooled down, unplug the device and wait 5 seconds, then plug back
	in and continue to use normally.
	If the Safer Plug continues to activate your outlet may be faulty. Check your
	heater cord and plug connections. Faulty wall outlet connections or loose
	plugs can cause the outlet or plug to overheat. Be sure the plug fits tight in the
	outlet. Heaters draw more current than small appliances, overheating of the
	outlet may occur even if it has not occurred with the use of other appliances.
	During use check frequently to determine if your plug outlet or faceplate is
	HOT! If so, discontinue use of the heater and have a qualified electrician
	check and/or replace the faulty outlet(s).

	SAFER SENSOR		This product is equipped with a Safer Sensor; an advanced safety device that
			helps prevent heaters from being accidently covered or blocked causing a
			potentially unsafe condition.
			The SAFER SENSOR detects if an object is too close to the front of the heater
			potentially obstructing the air outlet. If blocked, the control panel will flash
			“	” icon and the heater will be turned off. Once the object has been
			moved and after user presses the power button, “		” will disappear and the
			unit will be back on the previous setting with the heat on.

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TROUBLESHOOTING

	Problem		Root Cause	Corrective Action
			The thermostat sensor is	Unplug the fireplace, remove the back panel of the fireplace and check that
	Display shows “	”		the thermostat is plugged into the main circuit board. If this does not solve
			broken or disconnected.
				the problem contact customer service for a replacement thermostat sensor.
	Display shows “	”	The thermostat sensor is	Contact customer service for a replacement thermostat sensor.
			broken.
				Inspect the heater and check that the air inlets and outlets are not blocked
			Manual Reset overheat	as this may cause overheating. Unplug the heater for 30 minutes and allow
	Display shows “	”		it to cool down. Replug and operate, monitor the heater for signs of
			protection has triggered.
				overheating, if the problem persist discontinue use of the heater and
				contact customer service.
				Check your heater cord and plug connections. Faulty wall outlet
				connections or loose plugs can cause the outlet or plug to overheat. Be
				sure the plug fits tight in the outlet. Heaters draw more current than small
	Display shows “	”	Normal operation.	appliances, overheating of the outlet may occur even if it has not occurred
				with the use of other appliances. During use check frequently to determine
				if your plug outlet or faceplate is HOT! If so, discontinue use of the heater
				and have a qualified electrician check and/or replace the faulty outlet(s).
	Display shows “	”	The heater air outlet is	Verify there is a 3 foot clear space in front of the heater air outlet.
			blocked.
	Heater does not blow			Normal operation, will continue to run for several minutes before shutting
			Cool down cycle.	down. Times will vary based on temperatures. During this time cool air
	warm air.
				will blow.
	No power, logs do not		No power to the unit	Check that unit is plugged into a standard 120V outlet. Press power button
	glow.			several times, make sure power is set at “ON”position.
	Logs glow, but no		Flame effect turned off	Press flame button several times.
	flame effect.
	Heater does not blow		Thermostat setting is	Adjust the temperature settings to ensure that the thermostat is set higher
			preventing heater from
	warm air.			than the current room temperature.
			turning on.
	Flame effect works but
	heater function does			With the power on press and hold the POWER button on the control panel
	not and the emberbed		The heater is disabled.	for 10 seconds. Once re-enabled the emberbed lights will flash multiple
	flashes when the heater			times.
	button is pressed.
			No batteries	Change the remote batteries.
				Operate remote transmitter at a slow measured pace.
	Remote Control is not		Poor Signal	Press the remote control buttons with an even motion and gentle pressure.
				Repeatedly pressing buttons in rapid succession may cause the transmitter
	working.
				to malfunction.
			Distance	Operate the remote at a distance less than 20 feet from the front of the
				appliance; point the remote at the control panel.
	Can not turn on/off			Press and hold the flame button on the control panel for 3 seconds to turn
	cabinet lights (select		The remote is not available.
				on/off the lights in the mantel.
	models).

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REPLACEMENT PARTS

Part	Part Name
1	Remote Control
2	Front Flame Circuit Board
3	Front Flame Generator Drive Motor
4	Logset Assembly
5	Back Flame Circuit Board
6	Back Flame Generator Drive Motor
7	DC-Jack
8	Thermostat Sensor
9	Blower/ Heater assembly
10	Main Circuit Board
11	Control Panel Circuit Board
12	Front Panel with Frame

Note, the scale and size of your parts may be different depending on your exact model.

CARE AND MAINTENANCE

• Themotorsusedonthefanandtheflamegeneratorassemblyarepre-lubricatedforextendedbearinglifeandrequireno

further lubrication. However, we recommend periodic cleaning/vacuuming of the fan/heater.

• Clean the trim using a soft cloth, slightly dampened with citrus oil based product and buff with a clean soft cloth. DONOTusebrasspolishorhouseholdcleanersastheseproductswilldamagethemetaltrim.Citrusoilbasedproducts can be obtained at supermarkets or hardware stores.

	• Make sure the unit is turned OFF and unplugged before cleaning the heater or fireplace.		www.tsicustomerservice.com
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FCC/IC INFORMATION

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and the receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)This device may not cause harmful interference, and

(2)this device must accept any interference received, including interference that may cause undesired operation.

This Class B digital apparatus complies with Canadian ICES-003.

BATTERY REPLACEMENT

NOTE: Do not mix old and new batteries.

Do not mix alkaline, standard (carbon zinc), or rechargable (nicad, ni-mh, etc.) batteries.

Note:

Battery disposal

Please always dispose of batteries at a suitable recycling point.

	AAA
	1
		.
AAA		5V
1
	.
	5V

CAUTION:

•Do not ingest batteries.

•Non-rechargeable batteries are not to be recharged.

•Batteries are to be inserted with the correct polarity.

•Exhausted batteries are to be removed from the product.

•Always purchase the correct size and grade of battery most suitable for the intended use.

•Replace all batteries of a set at the same time.

•Clean the battery contacts and also those of the device prior to battery installation.

•Remove used batteries promptly.

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