Clarity RC100, RC200 User Manual
RC100 + RC200
Remote Control Speakerphone
Operating Instructions
Please read these instructions carefully before use. Keep for future reference.
Clarity,a Division of Plantronics, Inc.
4289 Bonny Oaks • Chattanooga,TN 37406 • USA
Phone: (800) 426-3738 • Fax: (800) 325-8871
520001
PM120204 ENG/FRE Rev B
Wall Mount Option
1. Use mounting screws or other
hardware to secure the RC to
the wall at the desired location.
2. Two mounting holes are located
on the bottom of the RC unit.
Measure the distance between
the holes and then mark two
points on your wall that match
the distance between the
mounting holes on your RC.
3. Place a mounting screw (not
provided) at the location marked
on your wall in the previous
step. Be sure to use appropriate
mounting hardware and
supplies.
4. Align the screws with the holes
in your RC unit and affix the RC
unit firmly to your wall.
Important Safety Instructions
When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk
of fire, electric shock and persons
including the following:
1. Read and understand all
instructions.
2. Follow all warnings and instruc-
tions marked on the telephone.
3. Do not use this telephone near a
bathtub, wash basin, kitchen sink
or laundry tub, in a wet basement,
near a swimming pool or any
where else there is water.
4. Avoid using a telephone (other
than a cordless type) during a
storm. There may be a remote
risk of electrical shock from
lightning.
5. Do not use the telephone to
report a gas leak in the vicinity
of the leak.
6. Unplug this telephone from the
wall outlets before cleaning. Do
not use liquid cleaners or aerosol
cleaners on the telephone. Use a
damp cloth for cleaning.
7. Place this telephone on a stable
surface. Serious damage and/or
injury may result if the telephone
falls.
8. Do not cover the slots and open
ings on this telephone. This tele
phone should never be placed
near or over a radiator or heat
register. This telephone should
not be placed in a built-in installation unless proper ventilation is
provided.
9. Operate this telephone using the
electrical voltage as stated on the
base unit or the owner’s manual.
If you are not sure of the voltage
in your home, consult your dealer
or local power company.
10. Do not place anything on the
power cord. Install the telephone
where no one will step or trip on
the cord.
11. Do not overload wall outlets or
extension cords as this can
increase the risk of fire or
electrical shock.
12. Never push any objects through
the slots in the telephone. They
can touch dangerous voltage
Important Safety Instructions
points or short out parts that
could result in a risk of fire or
electrical shock. Never spill liquid
of any kind on the telephone.
13. To reduce the risk of electrical
shock, do not take this phone
apart. Opening or removing covers may expose you to dangerous
voltages or other risks. Incorrect
reassembly can cause electric
shock when the appliance is
subsequently used.
14. Unplug this product from the wall
outlets and refer servicing to the
manufacturer under the following
conditions:
A. When the power supply cord
or plug is frayed or damaged.
B. If liquid has been spilled into
the product.
C. If the telephone has been
exposed to rain or water.
D. If the telephone does not
operate normally by following
the operating instructions.
Adjust only those controls
that are covered by the oper
ating instructions. Improper
adjustment may require exten
sive work by a qualified tech
nician to restore the tele
phone to normal operation.
E. If the telephone has been
dropped or the case has been
damaged.
F. If the telephone exhibits a
distinct change in performance.
15. Never install telephone wiring
during a lightning storm.
16. Never install telephone jacks in
wet locations unless the jack is
specifically designed for wet
locations.
17. Never touch uninsulated tele
phone wire s or terminals unless
the telephone line has been dis
connected at the network
interface.
18. Use caution when installing or
modifying telephone lines.
19. Use only the power cord and
batteries indicated in this manual.
Do not dispose of batteries in a
fire. They may explode. Check
with local codes for possible
special disposal instructions.
SAVE THESE INSTRUCTIONS
ADDITIONAL SAFETY NOTES
FOR CANADIAN USERS
The following items are included as
part of the CS-03 Requirements.The
standard connecting arrangement for
the equipment is CA11A. This product meets the applicable Industry
Canada technical specifications.
NOTICE: The Canadian Department
of Communications label identifies
certified equipment.This certification
means that the equipment meets certain telecommunications network protective operational and safety requirements.The Department does not
guarantee that the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users
should ensure that it is permissible to
be connected to the facilities of the
local telecommunications company.
The equipment must also be installed
using an acceptable method of connection. In some cases, the company’s
inside wiring associated with a single
line individual service may be extended by means of a certified connector
assembly (telephone extension cord).
The customer should be aware that
compliance with the above conditions
may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an
authorized Canadian maintenance
facility designated by the supplier. Any
repairs or alterations made by the
user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request
the user disconnect the equipment.
Users should ensure for their own
protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected
together.This precaution may be particularly important in rural areas.
CAUTION: Users should not
attempt to make such connections
themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate. The
Ringer Equivalent Number is an indication of the maximum number of terminals allowed to be connected to a
telephone interface. The termination
on an interface may consist of any
combination of devices subject only to
the requirement that the sum of the
Ringer Equivalent Number of all the
devices not exceed five.
SAVE THESE INSTRUCTIONS
TABLE OF CONTENTS
CHAPTER 1. INTRODUCTION....................................................................................................................2
CHAPTER 2. PACKAGE CHECKLIST........................................................................................................2
CHAPTER 3. FEATURES IDENTIFICATION ........................................................................................3
CHAPTER 4. INSTALLATION........................................................................................................................4
A. Batteries..................................................................................................................................4
B. Connections ..........................................................................................................................4
C. Setting Up Your RC..............................................................................................................4
CHAPTER 5. OPERATION ..............................................................................................................................6
A. Programming Numbers Into Memory ............................................................................6
B. Making Phone Calls ..............................................................................................................6
1. Dialing on the keypad..........................................................................................6
2. Memory dialing from console............................................................................6
3. Auto dialing the first number stored in M1 ..................................................7
4. Dialing using the Scan button............................................................................7
5. Dialing using the Remote Transmitter ............................................................7
C.Answering Phone Calls........................................................................................................7
1. Using the keypad ..................................................................................................7
2. Using the Remote Transmitter ..........................................................................7
3. Voice activated answering ..................................................................................8
D. Other Operations ................................................................................................................8
1. Redialing..................................................................................................................8
2. Flash ........................................................................................................................8
3. Voice mail indicator..............................................................................................8
4. Unanswered call indicator..................................................................................8
5. Telebanking and credit card calling ..................................................................8
CHAPTER 6. OPTIONAL ACCESSORIES ..............................................................................................9
A.Air Switch™ ..........................................................................................................................9
B. Pillow Switch ..........................................................................................................................9
C. Lapel Microphone ................................................................................................................9
D. Headset ..................................................................................................................................9
QUICK START GUIDE/SUMMARY ..........................................................................................................10
CHAPTER 7. IN CASE OF DIFFICULTY................................................................................................12
CHAPTER 8. MAINTENANCE....................................................................................................................14
CHAPTER 9. FCC INFORMATION ..........................................................................................................14
CHAPTER 10.WARRANTY ..........................................................................................................................18
CHAPTER 11. FEATURE SUMMARY ......................................................................................................19
CONTACT US ......................................................................................................................................................19
INDEX ......................................................................................................................................................................19
CHAPTER 1
DIAL
OGU
E
RC
TM
123
6
5
4
78
0
*
9
#
Remote Transmitter
and Battery
Batteries (RC-200 only)
AC adapter/battery charger
Operating Instructions
Phone Cords
DIALOGUE
RC
Necklace (for
hanging the
remote control)
Velcro strip (for
remote control
attachment)
INTRODUCTION
CHAPTER 2
PACKAGE CHECKLIST
Thank you for selecting the exciting
new RC Remote Control Speakerphone from
CLARITY, Inc. It has been designed to meet
the highest quality standards in order to
provide you with years of convenient and
trouble–free service.
Please read these operating instructions thoroughly before using the
RC. Or, to begin using
the RC as quickly as possible, see Chapter 5
"Quick Start Guide/Summary". Keep this manual for future reference.
You must save your sales receipt as proof of
purchase in the event that you need warranty
service.
If you have any questions about your
RC, please call our Customer Service
Department at:
Voice: (800) 426-3738
TTY: (800)772-2889
Fax: (800) 325-8871
Your RC package includes the items as shown
below:
2
Figure 1 – DIALOGUE
Components.
RC
M1
M2
M3
M4
M5
M6
M7
M8
M9
M10
DIALOGUE
RC
VOL
PROG SCAN
MUTE
POWER
FLASH/PAUSE
REDIAL
ON/OFF
HEADSET
MIC
TM
PHONE
LINE
OFF LO HI
RINGER
AC
ADAPTER
AIR SWITCH
123
6
5
4
78
0
*
9
#
A
B
C
D
E
F
M
N
O
J
K
L
G
H
I
P
R
S
T
U
V
O
P
R
W
X
Y
CHAPTER 3
FEATURES IDENTIFICATION
Jack for Air Switch or accessory
switch
AC adapter plug
Phone line jack
Ringer volume control
Lapel Microphone jack
Headset port (Operational in
RC200 only)
Memory location indicators
Memory directory
Memory buttons
Power indicator
Speaker
Battery compartment
(underneath)
Tone/pulse selector (underneath)
Remote Flash on/off switch, underneath (Operational in RC200 only,)
Figure 2 – Features Identification
Headset on/off button
(Operational in RC200 only)
Mute button
Flash/Pause button
On/Off button
Redial button
Voice Mail/Unanswered Call
Indicator
Microphone
Scan button
Volume control
Memory Program button
3
BATTERYBATTERY
CHAPTER 4
INSTALLATION
A. Battery (included with RC200) B. Connections
Speakerphone
1. Six "AA" size,
Nickel Metal Hydride
(Ni-MH) rechargeable batteries are
used for back–up
during a power outage (Fig 3).They
power the RC
for approximately
5 hours. DO NOT
Figure 3 – battery
compartment
USE ALKALINE
BATTERIES, they will damage your
equipment.
Remote Transmitter
2. Install the "23A" size 12V alkaline cigarette
lighter battery in the Remote Transmitter
(included) as shown (Fig 4).With normal
usage, it lasts 6–12 months. If the power
indicator light is faint or does not come on
when the button is pressed, replace the
battery.The Remote Transmitter has an
operating range of up to 40 feet.
Power
indicator
Jack for
accessory
switch
Thread both
Battery
compartment
Figure 4 – Remote Transmitter
ends of necklace
through hole and
tie a small knot.
(optional)
Figure 5 – Connection of phone line and
1. Connect the phone line and AC adapter
as shown.
2. Set the tone/pulse selector (T/P) to T if
you have touch tone service, set to P if
you have pulse dialing (rotary). (See Fig 2)
The RC can be placed on a desk, or mounted
on the wall. Do not put the RC on or next to
metal surfaces, computers, televisions, radios,
microwaves, or other electrical equipment that
can cause interference to the wireless signal
from the Remote Transmitter.
C. Setting up your RC
The RC comes with the following
operating settings from the factory:
1. Scan rate is 5 seconds per memory
location.
2. Voice activated answering (RC200
only) is off.
3. Unanswered call indicator is on.
4. Voice mail indicator (RC200 only) is
off.
5. Tone/pulse switch set to Tone.
6. Ring volume set to Hi.
7. "0" (operator) is programmed into first
memory location of M1.
8. Remote flash switch (RC200 only) is off.
AC adapter
4
CHAPTER 4
VOL
PROG
SCAN
MUTE
HEADSET
MIC
Key Entered
Length of Pause at Each
Location in Seconds
Scan Function Off
5
4.5
4
3.5
3
2.5
2
1.5
1
VOL
PROG
SCAN
MUTE
HEADSET
MIC
(CONTINUED)
You may set up the RC in the following manner
to better suit your needs.
Setting the Scan Function
If you have RC100:
Only the first six numbers in the memory are
automatically scanned. It stops at each memory
location for 5 seconds to allow you to select.
To turn scan function off (or on):
1. Press PROGRAM.
2. Press 0 on the keypad to turn it off;
or press 1 key on the keypad to turn it on.
3. Press SCAN button.
If you have RC200:
All memory locations with numbers stored are
automatically scanned. The scan rate determines how long the RC200 pauses at each
memory location before moving on to the next
one.
To turn scan function on or off:
1. Press PROGRAM.
3. Press SCAN button.
Figure 8
To turn Voice Activation on (or off)
(RC200 only):
1. Press PROGRAM.
2. Press MUTE button twice.The MUTE
indicator flashes once, and the RC200
emits four beeps to confirm that
Voice Activation has been turned on.
3. To turn it off, repeat steps 1 and 2.
This command is confirmed by four beeps.
To turn the Unanswered Call Indicator
(RC200) feature off (or on):
1. Press PROGRAM.
2. Press HEADSET button twice.
(Emits four beeps to confirm command).
3. To turn it on again, repeat steps 1
and 2, and the HEADSET indicator
flashes once.
Figure 6
2. Using chart, select length of pause and press
the corresponding digit on keypad.
Figure 7
To turn the Voice Mail Indicator feature
on (or off), (RC200 only):
1. Press PROGRAM.
2. Press FLASH/PAUSE button twice.
RC200 emits four beeps and the
FLASH/PAUSE indicator flashes once.
3. To turn it off again, repeat steps 1
and 2, and the FLASH/PAUSE
indicator does not flash.
To turn the Remote Flash feature on (or
off) (RC200 only):
1. Slide remote flash switch to "On"
(or "Off") position.
5
a
VOL
PROG
SCAN
MUTE
HEADSET
MIC
M9
M10
VOL
FLASH/PAUSE
REDIAL
MUTE
ON/OFF
HEADSET
MIC
FLASH/PAUSE
REDIAL
MUTE
ON/OFF
HEADSET
MIC
M8
M9
M10
VOL
PROG SCAN
FLASH/PAUSE
REDIAL
MUTE
ON/OFF
HEADSET
MIC
FLASH/PAUSE
REDIAL
MUTE
ON/OFF
HEADSET
MIC
M9
M10
VOL
FLASH/PAUSE
REDIAL
MUTE
ON/OFF
HEADSET
MIC
CHAPTER 5
OPERATION
For optimum communication clarity, speak
into the RC as close as possible, not to
exceed 15 feet away. Keep the microphone
free from obstructions. Do not speak at the
same time as the other person.Also, adjust
the volume control and set the ring volume to
best suit your hearing needs.
A. Programming numbers into memory
Your RC can store up to 20 numbers (two
numbers per button) in its memory for fast,
one–touch dialing.When programming, pressing
FLASH/PAUSE button between numbers
the
inserts a 2 second pause in dialing.
To program a number into memory:
Press PROGRAM.
1.
Figure 9
2. Dial the number (up to 40 digits).
Figure 10
3. Select the memory button to store this
number, press once for first location,
or twice for second location.When the
number is programmed, it emits four
"beeps" to confirm the number is stored.
4. If you make a mistake or want to
change the number, repeat from step
To erase a number, press PROGRAM,
5.
then FLASH/PAUSE, and then the
corresponding memory location.
6
B. Making phone calls
Dialing on the keypad
Press ON/OFF button
1.
and listen for dial tone.
Figure 11
2. Dial the number on the
keypad.(If no number
is dialed within 7
seconds,
RC automatically
DIALOGUE
Figure 12
dials the first number
stored in memory
location
M1.)
3. When finished, press the ON/OFF
button to hang up.
Memory dialing from console
1. For the first number
stored in each memory
button, press the
memory button once.
For the second number,
Figure 13
press the memory button twice.The
indicator light on the directory shows
the memory selected.
2. The number is dialed after a 3 second
wait, allowing you time to change your
selection.
1.
3. When finished,
press the
ON/OFF
button to hang up.
Figure 14
CHAPTER 5
FLASH/PAUSE
REDIAL
MUTE
ON/OFF
HEADSET
MIC
FLASH/PAUSE
REDIAL
MUTE
ON/OFF
HEADSET
MIC
VOL
PROG
SCAN
MUTE
HEADSET
MIC
(CONTINUED)
Auto Dialing the first number stored in
M1.
A. From keypad
1. Press ON/OFF button or just press M1.
2. The number is dialed automatically
within 7 seconds.
B. Using Remote Transmitter With Scan
function on:
1. Press Remote Transmitter.
2. The number is dialed automatically
after scanning all memories 3 times.
C. With Scan function off:
1. Press Remote Transmitter.
2. The number is dialed automatically.
Dialing by using the SCAN button
Before you can use memory scanning for dialing, you must have the phone numbers stored
in the memory first (page 6). To use memory
scanning, the Scan function must be on. See
Chapter 4 section C. Memory locations with
no number stored are skipped. The memory
directory is scanned three times or until a number is selected. If no number is selected, the first
number in M1 is dialed.
1. Press the SCAN
button.
Figure 15
2. The memory location indicators light
up as it scrolls down the memory
locations. If you have RC100: Only the
first six memory locations are scanned. If
you have RC200:All 20 memory loca-
tions are scanned (It "beeps" when
advancing to the next memory location.)
3. When the desired memory location is lit,
4. The RC automatically
dials the number
selected.
5. Press the ON/OFF
Figure 16
button to hang up.
Dialing using the Remote Transmitter
A. With Scan function on:
1. Press the Remote
Transmitter to
begin scanning.
2. When the desired
Figure 17
memory location is lit, press the
Remote Transmitter.The RC auto
matically dials the number selected.
3. Press the Remote Transmitter once
to hang up.
B. With Scan function off:
1. Press the Remote Transmitter once.
2. It dials the first number stored in M1.
C. Answering phone calls
Using the keypad
1. When the phone rings,
press the ON/OFF
button to turn it on.
2. When finished, press
Figure 18
the ON/OFF button to
hang up.
Using the Remote Transmitter
1. When the phone rings,
press the Remote
Transmitter to turn on.
2. Press the remote
Figure 19
button once to hang up.
7
CHAPTER 5
FLASH/PAUSE
REDIAL
MUTE
ON/OFF
HEADSET
MIC
FLASH/PAUSE
REDIAL
ON/OFF
REDIAL
ON/OFF
FLASH/PAUSE
REDIAL
ON/OFF
FLASH/PAUSE
(CONTINUED)
Voice Activated answering
(RC200 only)
1. The voice activated Answering feature
has been preset to OFF in the factory.
To activate this feature, see page 5.
2. Say "Hello" or whistle loudly, between
rings. (If a headset is used, answer by
speaking into the headset microphone.)
3. Use the remote control, or press the
ON/OFF button on the console to hang up.
Please Note:When the party that called
you hangs up, the telephone company
switching office may re-establish a dial
tone on your line.
When dial tone returns, your RC200
will hang up automatically. Prior to
hanging up, the RC200 emits two short
beeps as a reminder.
D. Other Operations
Redialing the last number dialed
1. Press the REDIAL
button on the keypad.
OR
2. Press and hold the
Remote Transmitter for
3 seconds, until the
ON/OFF indicator on
DIALOGUE RC
turns on.
Flash button
The flash button is used to access special telephone functions and services available from
your local phone company, such as call waiting,
3–way calling, and others. Call your phone
company for more information.
8
Figure 20
Figure 21
If you have the RC200, you can use the Flash
feature with the Remote Transmit--ter.Turn
the Remote Flash switch on (see Chapter 4 section C).When you are on the phone line, press
the Remote Transmitter button twice in succession, within three seconds, to generate the
“flash”.
Voice Mail Indicator (VMI)
If you subscribe to voice mail service from
your phone company, the FLASH/PAUSE light
flashes and the RC beeps (once every 3.5 minutes) to inform you that you have voice mail
messages.You also hear a special "stutter" dial
tone sent from the phone
company.To retrieve your messages,follow the instructions
provided by your phone
company. Making an
outgoing call cancels the
Figure 22
indicator light.
Unanswered Call
Indicator
If the RC rings three or more
times and is not answered,
the FLASH/PAUSE light
Figure 23
flashes to indicate that you missed
a call.Turning on the RC cancels the indicator.
Telebanking and Credit Card Calling
You can transmit account or personal
identification numbers (PIN) from the
RC by pre–storing them in memory.
1. Program account or PIN numbers into
a memory location in advance by
following the same steps you would
program a phone number.
2. When the automated phone system
requests it, press the memory button
where your account number or PIN is
stored.
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