Clarity INT9 User Manual

Clarity Hardware
INT9 A/D converter
HW ENG
Code/Rev.: M105/30G
Date: 30.1.2013
Phone: +420 251 013 400 DataApex Ltd.
Fax: +420 251 013 401 Petrzilkova 2583/13
clarity@dataapex.com 158 00 Prague 5
Sections of the manual connected onlyto the Clarity Full version aremarked with the icon.
Clarity®, DataApex®and
®
are trademarks of DataApex Ltd. Microsoft®and WindowsTMare
trademarks of Microsoft Corporation.
DataApex reserves the right to make changes to manuals without prior notice. Updated manuals can be downloaded from www.dataapex.com.
Author: zte
INT9 A/D converter Table of Contents
Contents
1 INT9 acquisition card 1
1.1 A/D converter types in general 1
2 Requirements 3 3 Installation 4
3.1 The INT9 4
3.2 Standard cable for Clarity station 4
3.3 Connection with chromatograph 6
3.3.1 Connection of signal cables 6
3.3.2 Connection of starting cables 7
3.4 ClarityConfiguration 8
3.4.1 Measuring on multiple Instruments 10
3.4.2 Using multiple INT9 converters 11
4 Using the INT9 card 13
4.1 DataApex INT9 Setup 13
4.2 Method Setup 17
4.2.1 Method Setup - Acquisition 17
4.2.2 Method Setup - Measurement 19
4.3 Digital Inputs and Outputs 20
4.4 Device Monitor 21
5 Troubleshooting 22
5.1 Locate your problem 22
5.2 Problems with INT9 23
5.2.1 How to check the INT9 driver 24
5.3 Manual Installation 26
5.3.1 Installation and reinstallation in Windows 8, 7 or Vista 26
5.3.2 Installation and reinstallation in Windows XP 28
5.3.3 Reinstallation of drivers using the System Restore Point 32
5.3.4 Reinstallation of drivers in Windows 2000 33
5.3.4.1 Deleting incorrect *.INF files in the system 33
5.3.4.2 Installing the correct driver manually 34
5.4 Data Acquisition - non-functional 37
5.5 Data Acquisition - Simulated 39
6 Tables and Specifications 40
6.1 Description of the INT7 connector (Male) 40
6.2 Parameters of digital Inputs and Outputs 41
6.3 INT9 - CE Conformity Declaration 42
6.4 Technical data 43
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Table of Contents Clarity Hardware
To facilitate the orientation in the INT9 A/D converter manual and Clarity chromatography station, different fonts are used throughout the manual. Meanings of thesefonts are:
Instrument (bluetext) marks the name of the window, to which the text refers.
OpenFile (italics) describesthe commands and namesof fields in Clarity, parameters that can be entered into themor a window or dialog name(when you already are in the topic describing the window). WORK1 (capitals) indicates the nameof the file and/ordirectory. ACTIVE(capital italics) marks the stateof the station or its part.
The bold text is sometimes also used for important parts of the text and th e name of the Clarity station. Moreover, there are text sections written in format otherthan n ormaltext. These sections are formatted as follows:
Note: Notifies the reader of possiblyinteresting information.
Caution: Warns the user of possibly dangerous or very important
information.
▌ Marks the problem statement or trouble question.
Description: Presents any closer information on the problem, describes its causes etc. Solution: Marks the responseto the question, presents a procedure how to remove it.
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INT9 A/D converter 1 INT9 acquisition card

1 INT9 acquisition card

This manual describes the use of the INT9 A/D converter with the Clarity software ver. 2.7 and later. INT9 is an internal 24-bit A/D converter card that measures the voltages of chromatographic and electrochemical detectors.
Fig 1: INT9
Brief technical overview
l Up to 4 dataacquisition channels on one card (one and two channel
versions are also available).
l The channels are completely independent sigma delta integrating A/D
converters, used for processing positive and negative voltages.
l 4 digital inputs. l 8 digital outputs. The first four are also designed as relay contacts. l PCI Slot. l Excellent reliability and temperature stability.
The INT9 card of integration converters is a modernized successor of the PCI card INT7.

1.1 A/D converter types in general

Prior to collecting and processing the chromatographic signal by a computer, the analog signal of the detector must first be converted to digital form using an analog/digital (A/D) converter. In principle, there are three types of A/D converters – sampling, integrating and δΣ (Delta-Sigma) - with continuous integration). The INT9 card uses Delta-Sigma integration.
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1 INT9 acquisition card Clarity Hardware
Advantages of the INT9 A/D converter
l No loss of input signal during integration. There are no time delays during
which the converter fails to integrate the input signal.
l No continuous servicing of the input analog switches, which would
otherwise cause errors (offset, noise).
l Substantially smaller amounts of data entering the computer due to
individual data items already representing partial integrals.
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INT9 A/D converter 2 Requirements

2 Requirements

The INT9 internal PCI A/D Converter can be used with the Clarity software on PC’s using OSdescribed in Tab 1 on pg 3. The PC must have free PCI slot for your INT9 card.
Note: Full size PCI 2.0, 32 bitPCI slot for 5V 32 bits half-length extension card is
required. Low profile or PCI Express slotscannot be used.
Tab 1: Hardware and Software Compatibility:
Software \
Windows
Clarity Clarity Lite
CSW32 No No No No No No
8
(incl. 64-bit)
Yes (from 4.0.3)
7, Vista
(both 64-bit)
Yes (from 3.0)
7, Vista XP 2000
Yes (from 2.5)
Yes
Yes (until 3.0)
98,
Me
No
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INT9 A/D converter 3 Installation

3 Installation

Ensure that you have Administrator access rights in your Windows OS before you proceed with the installation.

3.1 The INT9

l Install Clarity software from the CDROM.
Caution: InstallClarity before inputting any devices.
The drivers were copied to your computer during the installation of the Clarity software.
l Plug in the HW Key (described in the Getting Started manual). l Turn off the PC. l Plug the INT9 card into the PCI slot. l Start the PC.
The drivers were installed automatically during the installation of the Clarity software.
l The driver is now installed, proceed to setup and wiring.
Note: When installing multiple INT9 cards, a PC restart is recommended after
the installation in order to prevent the reassignment of INT9 acquisition channels between Clarity Instruments.

3.2 Standard cable for Clarity station

Fig 2: Cables for the Clarity station package
The standard Clarity station package with INT9 card includes a cable composed of signal and starting cables for connecting the Clarity station via the INT9 card to the chromatograph. The number of signal wires, starting wires and digital output wires present corresponds to the number of signals the INT9 card has - each signal on the card is accompanied by
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3 Installation Clarity Hardware
a set of one signal wire, one starting wire and one digital output wire. The 2-channel INT9 card would thus have the cable with following parts:
Signal cables
Labeled DET1 and DET2, the cables are supplied as standard without connectors [bare stripped and tinned endings – red (+), white (-) and shielding (analogue ground)].
Starting (marker) cables
Labeled IN1 and IN2 , ended with CINCH connector (female). The following cables can be connected to this CINCH connector:
l A cable terminated with free leads [red (+), shielding (digital ground)] for
direct connection to the chromatograph.
l A cable terminated with a button for cases where a starting contact is not
available and it is necessary to perform a manual start.
Both types of cable are supplied for each starting cable.
Digital output cables
Relay contacts labeled OUT1R and OUT2R, terminated with free leads. These are used for synchronizing autosamplers without an AS Control module in the ACTIVE Sequence or for controlling other devices. At the converter end the cable is always terminated with a DB- 37F connector (37-pin female connector).
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INT9 A/D converter 3 Installation

3.3 Connection with chromatograph

Connect the cables according to one of the following diagrams in the Fig 3 on pg 6. Use the symmetrical connection only when you are sure that the chromatograph/detector is equipped with a symmetrical output – it is necessary to read through the instructions for the corresponding chromatograph. All current DataApex A/D Converters INT7, INT9, U-PAD , U-PAD2 and Net-PAD use the same standard INT7 Connector.
Note: A description of the INT7 connector can be found in the chapter
"Tables and Specifications"on pg 40.
Fig 3: Connecting Clarity to chromatogr aph

3.3.1 Connection of signal cables

Signal inputs of the A/D converters are symmetrical: + (red), - (white) and analogue ground (copper braiding).
Caution: Shielding must be connected. It serves not only as the shielding but also as
the analogue earth against which the measurement takes place. In the case of asymmetrical output of a detector (only two connectors) shielding must be connected to the white lead! No lead of the signal cable may remain unconnected.
Try to connect to the detector output of the chromatograph with the largest possible signal level, usually indicated in the chromatograph as INTEGRATOR (signal approx. 1 V). The level of the signal on the output marked RECORDER is usually only approx. 10 mV. For easier alterations
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3 Installation Clarity Hardware
of the wiring, we supply a SV9 Terminal board with screw contacts for INT7, INT9, U-PAD, U-PAD2 and Net PAD A/D converters.
Note: This SV9 Terminal Board is not suitable for applications with small
signalsor with high electromagnetic interference. Thisisbecause the SV9
Terminal Board uses leads and screw contacts that are not shielded.

3.3.2 Connection of starting cables

Starting input reacts to a change of the TTL level (5 V / 0 V) or to a connection by any contact (button, contact of relay). The input implicitly reacts to a change from HIGH to LOW (or closing of a contact). The input function may be altered by changing the Down option to Up in the External Start/Stop section of the Method Setup -
Measurement dialog (accessible from the Instrument window using the
Method - Measurement command). For schemes and hints describing the typical autosampler wiring, please see the Connecting Autosamplers chapter of the Getting Started Manual.
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INT9 A/D converter 3 Installation

3.4 ClarityConfiguration

Fig 4: System Configuration
l
Start the Clarity station by clicking on the icon on the desktop.
l Invoke the System Configuration dialog accessible from the Clarity
window using the System – Configuration... command.
l Press the Add… button (See Fig 4 on pg 8.) to invoke the Available
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3 Installation Clarity Hardware
Control Modules dialog.
l You can specify the searching filter to simplify the finding of the driver.
l Select the INT9 and press the Add… button.
The DataApex INT9 Setup dialog will appear.
Fig 5: DataApex INT9 Setup
l Enter the detector names in Name fields for individual channels, set signal
units.
Note: A detailed description of this dialog can be found in the chapter
"DataApex INT9 Setup" on pg 13.
l Press the OK button.
The INT9 will appear in the Setup Control Modules list of the System
Configuration dialog.
l Drag and drop the INT9 icon from the Setup Control Modules list on the
left side of the System Configuration dialog to the desired Instrument tab on the right side (or use the button to do so).
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INT9 A/D converter 3 Installation
l Set the Ext. Start Dig. Input and Ready Dig. Output numbers for your
acquisition card according to the wires being used for synchronization.
Note: The configuration dialog of the INT9 card (DataApex INT9 Setup) can be
displayed any time by double-clicking on its icon or using the Setup button.

3.4.1 Measuring on multiple Instruments

When measuring on multiple instruments using only a single INT9 to gather data, rather than dragging the entire INT9 icon from the Setup Control Modules list , drag the individual detector signals (FID, UV-VIS in this case) to separate Instruments . See Fig 6 on pg 10. The Instrument to which the particular signal is connected is listed to the right of the detector name in the Setup Control Modules section.
Fig 6: System Configuration – multipleinstruments
Note: Each independent Clarity Instrument must have separate Ext. Start
Dig. Input and Ready Dig. Output pins configured according to the actual
wiring.
Note: A larger number of Instruments can be set than the amount you have
purchased. You will not be able to measure on the surplus Instruments (indicated by a blue symbolof the curve on the tab), but you may use them e.g. for “offline” preparation of methods.
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3 Installation Clarity Hardware

3.4.2 Using multiple INT9 converters

When using multiple A/D cards, it will be necessary to add the INT9 card again, repeating the entire procedure described in the chapter "ClarityConfiguration" on pg 8. from Step 3.
Fig 7: System Configuration – multipleINT9s
Individual detectors from all cards can be assigned to multiple instruments and combined together arbitrarily. In this example, all signals from INT9 A/D Card 1, as well as all signals from INT9 A/D Card 2 and one signal (Pressure ) from U- PAD2 are assigned to the Instrument 1 , while the second signal (UV) from U-PAD2 is assigned to the Instrument 2 . While there are several cards assigned to the same instrument, it is necessary to select which card will be used for Ext. Start Dig. Input and Ready Dig. Output signals . All added A/D converters (e.g. INT9 ) must have their drivers properly installed. There must be correct number of items in the Windows OS
Device Manager, otherwise you will not be able to add it in the System Configuration dialog and configure its detectors to Instruments.
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INT9 A/D converter 3 Installation
Fig 8: Device Manager in Windows 7 - two INT9 cards
Note: A maximum of four INT9 converters can be configured and used in
Clarity simultaneously.
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INT9 A/D converter 4 Using the INT9 card

4 Using the INT9 card

There are generally two places for setting the parameters of the INT9 A/D converter in Clarity:
l The DataApex INT9 Setup dialog for setting the parameters that are set
with respect to the type of connected signal.
l The Method Setup - Acquisition tab for setting the parameters related to
the type of analysis.

4.1 DataApex INT9 Setup

The DataApex INT9 Setup dialog sets the parameters of the INT9 converter and since it depends on the type of connected detector, it is not going to be changed often.
Fig 9: DataApex INT9 Setup
Number of Channels
Indicates the number of data acquisition channels.
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4 Using the INT9 card Clarity Hardware
Channel 1 (to 4)
For each channel of the INT9 A/D Card the name of the signal can be edited in the Name field and the Set Units... button can be used to change other signal parameters. Effects of these changes can be seen in other fields of the respective Channel 1 (to 4) section.
Name
This field will be used to describe the signal in the Chromatogram window.
Inversion of Signal
Inverts the polarity of the signal from the detector. This function can also be used for easy correction of inversely connected wires.
Bipolar
Both positive and negative voltages will be measured. Unchecking the Bipolar option will improve the resolution of the signal by 1 bit. On the other hand, it will also restrict the measuring of negative signals (i.e. below zero).
Set Units...
Invokes the Detector Units dialog.
Fig 10: Detector Units
l Quantity – Field for entering a name of the y-axis in the graph of the
measured signal.
l Units – Field for entering the unit symbol, along with the prefix. l Coefficient – Allows to enter the coefficient between the selected units
and mV (default).
l Autoprefix – Allows to enter the unit prefix. In graphs, units will be
scaled automatically, while in the tables, units with the prefix entered will be used.
Synchronize Start with Digital Input
Maps the INT9 A/D converter channel to selected External Start Digital Input. It enables faster and more accurate synchronization of
channels with the start signal. Especially for short analyses the necessary time lags at the start of the acquisition are significant. When measuring multi-detector chromatograms it will minimize the time shift between detector signals and thus improve the detection of peaks.
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INT9 A/D converter 4 Using the INT9 card
Note: Synchronize Start with DigitalInput reflects the settings of the Contact
Closure/Opening of the External Start/Stop option in the Method Setup -
Measurement dialog.
Device Setup
This section allows to modify the naming of digital inputs and outputs and change the mains Supply Frequency Suppression settings.
Digital Input Names
Allows to change the names of digital inputs.
Fig 11: Digital Input Names
Digital Output Names
Allows to change the names of digital outputs. These names will be used in the Digital Output Control dialog in the chapter "Digital Inputs and Outputs" on pg 20.
Fig 12: Digital Output Names
Supply Frequency
Allows to change the mains Supply Frequency Suppression. It is used for suppressing the interference on the specified frequency level. This setting influences the sampling frequency as well.
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4 Using the INT9 card Clarity Hardware
Note: In most parts of Amer icas, the 60 Hz mains frequency is usual, while the
rest of the world tends to use 50 Hz mains frequency(pre- set as default). The 50 Hz frequency is common in countries using 230V power supply, while the 60 Hz is connected to the 117V power supply.
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INT9 A/D converter 4 Using the INT9 card

4.2 Method Setup

Parameters of the Method Setup - Acquisition and Method Setup -
Measurement dialogs depend on the type of analysis (measurement
conditions), so they can be specific for various types of analysis. This is the reason for them to be a part of the method.
Caution: The parameters can't be changed during analysis.

4.2.1 Method Setup - Acquisition

Fig 13: Method Setup - Acquisition (INT9)
Select Detector
Selects the detector whose parameters will be set. If there is only one detector (channel) configured on the Clarity Instrument, this control will not be accessible.
Range
Selects the input voltage range (in mV). The selected range corresponds to the maximum output voltage of the detector that the A/D converter can still process. Available ranges for INT9 card are 156, 1 250 and 12 123 mV.
Sample Rate
Depending on Supply Frequency filter selected in the System
Configuration DataApex INT9 Setup dialog, see the chapter "DataApex
INT9 Setup" on pg 13. The available sampling rates are 6.25, 12.5 , 25, 50, 100 , 200 and 400 samples per second (for 50Hz supply frequency
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4 Using the INT9 card Clarity Hardware
filter) or 7.5, 15, 30, 60, 120 , 240 and 480 samples per second (for 60Hz supply frequency filter). Higher sampling rate allows for the measurement of narrower peaks, but it also means a larger amount of data which will affect the size of the resulting chromatogram and the speed of its processing. Sample rate sufficient for successful peak detection is about 20 samples per narrowest peak. A higher sampling rate also increases the amount of noise and will need setting the Peak Width parameter accordingly in the Integration Table on the Method Setup - Integration tab.
Note: Range and Sampling Rate are set individually for each detector.
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INT9 A/D converter 4 Using the INT9 card

4.2.2 Method Setup - Measurement

Fig 14: Method Setup - Measurement
External Start/Stop
Enables control from an external signal.
Note: The input used for an external start from a chromatograph can be set in
the System Configuration dialog, see Fig 4 on pg 8.
Start Only
The external signal only starts an analysis. Triggering the input will not influence the acquisition in progress.
Start - Restart
The external signal terminates the analysis in progress and at the same time starts a new one. The first signal starts the analysis; the second signal terminates it and at the same time starts a new one - the so-called continuous measurement.
Start - Stop
The external signal starts and stops an analysis. The first signal starts the analysis; the second signal stops it, etc.
Down
The station reacts to changes in voltage in relevant controlling input from high (> 3 V) to low (< 0.7 V), or to contacts closed in the relay.
Up
The station reacts to changes in voltage in relevant controlling input from low (< 0.7 V) to high (> 3 V), or to contacts opened in the relay.
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4 Using the INT9 card Clarity Hardware

4.3 Digital Inputs and Outputs

The INT9 A/D converter contains eight digital TTL outputs, where the first four are also designed as relay contacts.
Fig 15: Digital Outputs of INT 9
These outputs can be controlled from the following places in Clarity:
l Standard assignment of external Ext. Start Dig. Input and Ready Dig.
Output can be changed in the System Configuration dialog - in the Fig 4
on pg 8.
Note: The assigned input and output is then automatically used in the ACT IVE
sequence for synchronization with the autosampler.
l Digital outputs of INT9 dialog. l Device Monitor of the INT9. l In the Method Setup - Event Table dialog.
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INT9 A/D converter 4 Using the INT9 card

4.4 Device Monitor

The Device Monitor window can be invoked by the Monitor - Device Monitor command from the Instrument window or using the Device
Monitor icon. It displays the states of digital inputs and enables the user to monitor and change the states of digital outputs.
Fig 16: Device Monitor
Input no.
Lists the numbers of individual inputs.
Current State
Indicates the current status of the particular input. Green light corresponds to logical one (HIGH), light switched off (gray icon) to logical zero (LOW).
Descriptions
Shows the description indicating the meaning of individual input. The names of all digital inputs can be set in the DataApex INT9 Setup dialog.
Output no.
Lists the serial numbers of individual outputs.
Current State
Indicates the current status of the particular output which also work as relays. Green light corresponds to logical one ( HIGH ), light switched off (gray icon) to logical zero (LOW). The state of any output can be changed by clicking on the Current State button of the particular output.
Descriptions
Shows the description indicating the meaning of individual output. The names of all digital outputs can be set in the DataApex INT9 Setup dialog.
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INT9 A/D converter 5 Troubleshooting

5 Troubleshooting

If you will not find your answers here, use the www.dataapex.com website where the Support menu will navigate you to frequently asked questions (FAQ), Clarity email conference archive or contact to DataApex helpdesk.

5.1 Locate your problem

When troubles occur, the fastest way to find a solution for it is to search for it in the following index via the Dialog (window), in which the problem occurred, Error Messages that appear or according to utilized Hardware. The name of the window/dialog is visible in its header.
Note: Names of individual Clarity Instruments appear in the header instead of
the common term “Instrument”.
Tab 2: List of windows and dialogs
Dialogs
Clarity pg 37. Data Acquisition pg 39. Instrument pg 37. Method Setup pg 37. Sequence pg 37. Single Analysis pg 37. System Configuration pg 23., pg 37., pg 39.
Tab 3: List of Error messages
Error Messages
Board malfunction pg 23. Cannot create detector pg 23. Cannot find driver file ... pg 23. Cannot find first board pg 23. Cannot find second board pg 23. Disabled (in the status line) pg 37. Error Occurred During Setup pg 23. Simulated (in Data Acquisition) pg 39.
Note: To find solutions for error messages not listed above, check the Clarity
Getting Started Guide or visit our web pages www.dataapex.com.
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5 Troubleshooting Clarity Hardware

5.2 Problems with INT9

▌ “Board malfunction” error message appears.
Description: The card is probablyincorrectly inserted or damaged. Solution: Check whether the INT9 A/D card is correctly set in the PCI slot. The card should
be tucked fully and should not move in the slot. If this does not help, contact technicalsupport to replace the damaged card.
▌ Most problems with INT9 driver are generally indicated by following symptoms:
l INT9 cannot be added to Setup Control Modules in the System Configuration
dialog, showing the "Cannot create detector" error message.
l Double-clicking on the devicewillnot invoke the DataApex INT9 Setup dialog. l The Data Acquisition icon in the Instrument window is not active (this
problem may also have another cause. For more details see the chapter Data Acquisition - non-functional on pg 37.
l When starting Clarity or trying to add more INT9 cards to configuration then is
present in the PC, the err or message “ Cannot find first board” appears. Alternatively, “Cannot find second board” error message may appear.
l While trying to add the INT9 card in the System Configuration dialog or while
starting Clarity, "Cannot find driver file ..." err or message with path to the INT9 drivers in the system followed by "Error Occurred During Setup"
appeared.
Solution:
When one of these problems occur, check the INT9 driver (see the chapter "How to check the INT9 driver" on pg 24. ) and then proceed according to the
suggested solutions.
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INT9 A/D converter 5 Troubleshooting

5.2.1 How to check the INT9 driver

Windows 7/Vista
In the lower left corner of the screen, in the Start menu, type "Device Manager" in the search field and click on the found item.
Windows XP/2000
In the lower left corner of the screen, in the Start menu, select Settings ­Control Panel and the System icon, and under the Hardware tab click on the Device Manager button.
Windows 8
Press the Windows key on the keyboard and start typing Device Manager, in the search results, click on the desired item to displayt the Device
Manager window.
In the desired Device Manager window look up the resulting list for item "Chromatography Devices - DataApex Acquisition Device, Model Int9". In the following image, all drivers (except the Colibrick driver) are installed correctly.
Fig 17: Device Manager in Windows 7
Error status of the driver may be one of the following:
▌ If the “Chromatography Devices – DataApex Acquisition Device Model 9.xx” - item
does not appear, then the driver has not been installed. Solution: Reinstall the driver manually as described in the chapter "Installation and
reinstallation in Windows 8, 7 or Vista" on pg 26.
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5 Troubleshooting Clarity Hardware
▌ The driver is installed, but there is a yellow exclamation mark (the Colibrick item in the
Fig 17 on pg 24.) or a question mark over its icon, or it is not behaving as expected. The driver is probably installed incorrectly. Solution: Reinstall the driver manually as described in the chapter "Installation and
reinstallation in Windows 8, 7 or Vista" on pg 26.
▌ The item does appear, but is displayed with a cross symbol.
Solution: Double-clickthe item to invoke the General tab and activate the driver by clicking on
the Enable this devicebutton.
▌ The item does appear and there are no error symbols around it. A driver for a different
type of Windows operating system was possibly installed thereby replacing the correct driver.
Solution: Uninstallthe incorrect driver and install the correctone as described in the chapter
"Installation and reinstallation in Windows 8, 7 or Vista" on pg 26.
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INT9 A/D converter 5 Troubleshooting

5.3 Manual Installation

5.3.1 Installation and reinstallation in Windows 8, 7 or Vista

l Insert the Int9 card to the PCI slot in the computer. l Windows 8, 7 and Vista do not install the driver automatically. Use the
Control Panel - Device Manager.
Fig 18: Step 1 of Updating the driver
l Right- click on the PCIDataAcquisition and Signal Processing
Controlleritem and click the Update Driver Software… item..
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5 Troubleshooting Clarity Hardware
Fig 19: Step 1 of the Installation Wizard
l Click the Browse my computer for driver software button.
Fig 20: Browse for driver dialog
l Browse for Int9 driver location, in the example above, the Clarity
installation is located in the C:\CLARITY directory. Then click Next.
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INT9 A/D converter 5 Troubleshooting
Fig 21: Windows Security dialog
l Windows Security dialog may appear. Check the Always trust software
from "DataApex" option and click the Install button and wait until the driver
is installed.
Fig 22: Last window of the wizard
l Last window of the wizard informs you about the installation status and
you can see also name of the driver which will be displayed in the Device Manager.

5.3.2 Installation and reinstallation in Windows XP

l During start-up, Windows should automatically recognize the new Plug
and Play device and start the Add Hardware Wizard.
Note: If the wizard does not occur, use the Start - Contr ol Panel – Add
Hardware to invoke installation.
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5 Troubleshooting Clarity Hardware
Fig 23: Step 1 of Hardware Installation Wizard
l Click the Next button.
Fig 24: Step 2 of Hardware Installation Wizard
l Select No, not this time and click Next.
Fig 25: Step 3 of Hardware Installation Wizard
l Select the Install from a list or specific location (Advanced) option and
click Next.
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INT9 A/D converter 5 Troubleshooting
Fig 26: Step 4 of Hardware Installation Wizard
l Select Don't search. I Will choose the driver to install. and click the Next
button.
Fig 27: Step 5 of Hardware Installation Wizard
l To be sure that Windows install the correct driver, click the Have Disk...
button.
Fig 28: Step 6 of Hardware Installation Wizard
l Click the Browse... button and in the displayed Locate File dialog browse
to the main folder of the Clarity Station and HW_DRIVERS\INT9 subfolder (C:\CLARITY\HW_DRIVERS\INT9 by default). Select the CSWINT9.INF file and click the Open button. Now you are back in the Install From Disk dialog displaying the correct path to the CSWINT9.INF file. Click the OK button.
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5 Troubleshooting Clarity Hardware
Note: The driver is also located on the Clarity installation CD ROM in the
HW_DRIVERS\INT9 subfolder.
Fig 29: Step 7 of Hardware Installation Wizard
l Now the Hardware Update Wizard shows the correct driver to be installed
in Windows. Click the Next button and after completing the installation click the Finish button in the following dialog.
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INT9 A/D converter 5 Troubleshooting

5.3.3 Reinstallation of drivers using the System Restore Point

Use the System Restore Point in MS Windows XP/Vista/7/8 to uninstall the incorrect drivers.
l Go to Start Programs Accessories System Tools System Restore in
Windows XP or go to Start, type "System Restore" in the search field and click on the found item in Windows 8, 7 or Vista.
l In the System Restore dialog use the Restore my computer to an earlier
time in Windows XP or Choose a different restore point in 8, 7 or Vista option and press the Next button.
l In the next dialog select a restore point from a time before the incorrect
driver was installed.
Caution: Any software or har dware that was installed after the moment of the
selected restore point willbe removed from your system.
l Reinstall Clarity and then restart the PC. l Windows should now correctly identify and install the drivers.
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5 Troubleshooting Clarity Hardware

5.3.4 Reinstallation of drivers in Windows 2000

Note: Windows 2000 is supported until Clarity version 3.0 only.
After installing Clarity and the INT9 device, the Device Manager either does not display the Chromatography Devices DataApex Acquisition device, Model 9.XX item at all or it displays a yellow exclamation mark next to the item that indicates that the device is not working properly.
Fig 30: Device Manager in Windows 2000
If the " DataApex Acquisition device, model 9.XX" item is missing, Windows has automatically installed incorrect driver. If you are able to locate which device was mistakenly installed instead of the INT9 driver, you can open its Properties and Update this driver. In the manual installation process, select the correct drivers analogically to the description in the chapter "Installing the correct driver manually" on pg
34. If the correct driver cannot be determined, the last installed driver will have to be removed.
Caution: This procedure can be used safely only if you did not install any other
hardware since the installation of the converter.
5.3.4.1 Deleting incorrect *.INF files in the system
Note: Be sure to have the Clarity software installed already.
l Open the C:\WINNT\INF (C:\WINDOWS\INF) folder in Windows Explorer.
Note: You may have to allow for the hidden system filesto be displayed. In menu
select Tools - Folder Options - View tab then set the Hidden Files and Folders option to Show Hidden Files and Folders.
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INT9 A/D converter 5 Troubleshooting
l Sort the files according to Modified column and locate the last modified
*.PNF file .
l Also locate the corresponding *.INF file and delete both of them.
Fig 31: Windows Explorer
l Continue to install the correct driver manually (described in the chapter
"Installing the correct driver manually" on pg 34.) without restarting the PC.
5.3.4.2 Installing the correct driver manually
The following procedure described step by step can be applied under any circumstances.
l
Invoke the Start Control Panel Add/Remove Hardware
l In the first dialog click the Next button.
Fig 32: Step 1 of Add/Remove Hardware Wizard
l Select Add/Troubleshoot a device and click the Next button.
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5 Troubleshooting Clarity Hardware
Fig 33: Step 2 of Add/Remove Hardware Wizard
l In the Devices list select the Add a new device and click the Next button.
Fig 34: Step 3 of Add/Remove Hardware Wizard
l Select No, I want to select the hardware from a list and click the Next
button.
Fig 35: Step 4 of Add/Remove Hardware Wizard
l In the Hardware types list select the Other devices option and press the
Next button.
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INT9 A/D converter 5 Troubleshooting
Fig 36: Step 5 of Add/Remove Hardware Wizard
l Set the path to the correct drivers. These drivers can be found in the
directory where Clarity is installed (C:\CLARITY by default), in the HW_ DRIVERS\INT9 subfolder. Then click the OK button.
Fig 37: Step 6 of Add/Remove Hardware Wizard
l In the Models list select the "DataApex Acquisition device, Model 9.XX"
and click the Next button.
l In the remaining dialogs press the Next button. l Restart the PC. l Re-check the driver in the Device Manager as described in the chapter
"Reinstallation of drivers in Windows 2000" on pg 33.
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5 Troubleshooting Clarity Hardware

5.4 Data Acquisition - non-functional

▌ Gray icon with the heading DISABL ED and non-functional Monito r - Data
Acqu isition command.
Fig 38: Data Acquisition disabled
Other manifestationsof this er ror are also: Method Setup - Acquisition tab missing, Method - Acquisition command non-functional, Run, Stop, Abort and other similar commands non- functional in the Single Analysis, Sequence or Device Monitor windows. Possible causes are:
Description: a) You are using Clarity Offline or a Clarity DEMO version, which does not
enable the measurement of chromatograms.
Fig 39: Clarity Offline and ClarityDEMO
Solution:
Description: b) Detector is not allocated to the Clarity Instrument:
Check whether there is a blue line with the title OFFLINE displayed in the main
Clarity window under the symbols of the Instruments, or the title DEMO in
theClarity window header. In case of Clarity DEMO, use the Windows Start menu to locate the Clarity DEMO group in the AllPrograms section and select the Remove Clarity item there. Then, use the correct Clarity installation CD to install the full version. In case of the Clarity Offline station, remove the hardware key with the Offline license and insert the hardware key with the Clarity full licence.
Solution:
Fig 40: Detector not allocated to the Instrument
Open the System Configuration dialog from the Clarity window using the System ­Configuration... command and check the tab of the corresponding Instrument -
Instrument X. If it has no allocated detectors, add them. In the left-hand list Setup Control Modulesselect the correct detector connected to the A/D card you are using and drag it to the corresponding instrument on the right.
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INT9 A/D converter 5 Troubleshooting
If your A/D card is not in the left-hand list Setup Control Modules, add it using the
Add button and repeat the previous step.
Note: More information on the System Configuration dialog can be found in the
chapter "ClarityConfiguration"on pg 8.
Description:
Solution: Check your serial number S/N for example using the command Help - About...
c) You have a licence purchased for data collection from a smaller number of Instruments:
Fig 41: Small number of Instrumentspurchased
Open the System Configuration dialog from the Clarity window using the System ­Configuration... command and check the tab of the corresponding Instrument -
Instrument X. Blue symbol of the curve in the tab header indicates that Instrument is not usable for measuring.
from the main Claritywindow.
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5 Troubleshooting Clarity Hardware

5.5 Data Acquisition - Simulated

▌ The title "Simulated" is displayed in the Data Acquisition window.
Fig 42: Data Acquisition Simulated
Description:
Solution: Open the System Configuration dialog from the Clarity window using the System -
The corresponding Instrument only displaysthe simulated curve (from the file CHANNX.DTA file) in the Data Acquisition window, or in other wor ds has allocated a DEMO detector on itself.
Configuration... command and check the tab of the corresponding Instrument ­Instrument X . If it only has the detector signals from the DataApex DEMO detector, it is necessary to reconfigure it. You can find more information how to add a detector in the chapter "ClarityConfiguration" on pg 8.. If you have a proper detector configured on your Instrument, the Clarity may be in the DEMOMODE due to improperly entered user code. This is indicated by the DEMO- TRIAL EXPIRED red label in the main window. If so, check the user code using the Help - User Code menu in the Clarity main window.
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INT9 A/D converter 6 Tables and Specifications

6 Tables and Specifications

6.1 Description of the INT7 connector (Male)

Fig 43: Connector pins
Tab 4: Description of the connector pins:
Pin Description 1H + Input of the 1st channel 1L - Input of the 1st channel AGND Ground of the analog channels
IN1
OUT1
DGND Ground of the digital inputs and outputs. OUT1S1
OUT1S2
Digital input (of the 1st channel). Used as an External Start (marker) of the 1st channel.
1st Digital output. Digital outputs are controlled by Event Table, ACTIVE sequence and Digital outputs of INT9 dialog.
Digital outputs - 1st relay contact. Contact is closed when output is at a LOW level.
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6 Tables and Specifications Clarity Hardware
Fig 44: Standard INT7-compatible cable for two detectors

6.2 Parameters of digital Inputs and Outputs

Digital Outputs
The card contains eight digital TTL outputs (OUT1-OUT8) with maximum permissible current of 20 mA at both levels. The first four outputs are also designed as relay contacts (OUT1S1/OUT1S2- OUT4S1/OUT4S2). The maximum permissible current is 100 mA , the maximum- switched voltage is 100 V and the contact resistance is 150 mΩ . The relay is onstate (closed) at level LOW of a relevant digital output.
Digital Inputs
The board contains four digital TTL inputs IN1 to IN4. To suppress the contact bouncing the digital inputs are equipped with monostable toggles that prolong any change affecting the input to at least 200 ms (to ensure that the station is able to detect it). A pulse with duration of at least 1 ms is necessary to excite the toggles.
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INT9 A/D converter 6 Tables and Specifications

6.3 INT9 - CE Conformity Declaration

Fig 45: CE Conformity declaration - INT9
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6 Tables and Specifications Clarity Hardware

6.4 Technical data

Tab 5: Technical data of the INT9 board:
Parameter Description Converter type: 24-bit δΣ (delta – sigma) Analog inputs: differential Number of
channels:
Input range:
Input impedance: > 1 MΩ
Sample rate:
Non-linearity: < 0.003 % Temperature
dependence: Digital inputs: 4 TTL (5 V)
Digital outputs:
1, 2 or 4 fully independent and isolated
unipolar and bipolar, each channel independently 156, 1 250 or 12 123 mV
6.3, 12.5, 25, 50, 100, 200, 400 samples per second for 50Hz mains frequency filter
7.5, 15, 30, 60, 120, 240, 480 samples per second for 60Hz mains frequency filter
< 10 ppm/°C
8 TTL (5 V, maximum current load per output 20 mA, maximum total current load 100 mA), the first four control relays (switching contacts rating: max. switching current 0.5 ADC, max. contact resistance 150 mΩ, max. voltage 100 V)
Tab 6: Typical noise free resolution for variousacquisition speeds and input ranges:
12 123 mV 1 250 mV 156 mV
6.3 Hz 21 bit 21 bit 20 bit 25 Hz 21 bit 21 bit 20 bit 100 Hz 19 bit 19 bit 19 bit 200 Hz 16 bit 16 bit 16 bit 400 Hz 16 bit 16 bit 16 bit
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