Clarity EZ Easy Recall Operating Instruction
For Loud & Crystal Clear Voice & TTY Messages.
Digital Answering Machine
TM
Clarity®, a Division of Plantronics, Inc., 4289 Bonny Oaks Drive, Chattanooga, TN 37406
VOICE (800) 426-3738 TTY (800) 772-2889 www.clarityproducts.com ©2004 Clarity, a Division of Plantronics, Inc.
All rights reserved. Clarity and Easy Recall are trademarks or registered trademarks of Plantronics, Inc.
Operating Instructions
EASY RECALL
A 2/04
∆
Important Safety
Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of
fire, electric shock and persons including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the
telephone.
3. Do not use this telephone near a bathtub, wash basin,
kitchen sink or laundry tub, in a wet basement, near a
swimming pool or anywhere else there is water.
4. Avoid using a telephone (other than a cordless type)
during a storm. There may be a remote risk of
electrical shock from lightning.
5. Do not use the telephone to report a gas leak in the
vicinity of the leak.
6. Unplug this telephone from the wall outlets before
cleaning. Do not use liquid cleaners or aerosol
cleaners on the telephone. Use a damp cloth for
cleaning.
7. Place this telephone on a stable surface. Serious
damage and/or injury may result if the telephone falls.
8. Do not cover the slots and openings on this telephone.
This telephone should never be placed near or over a
radiator or heat register. This telephone should not be
placed in a built-in installation unless proper ventilation
is provided.
9. Operate this telephone using the electrical voltage as
stated on the base unit or the owner’s manual. If you
are not sure of the voltage in your home, consult your
dealer or local power company.
10. Do not place anything on the power cord. Install the
telephone where no one will step or trip on the cord.
11. Do not overload wall outlets or extension cords as this
can increase the risk of fire or electrical shock.
12. Never push any objects through the slots in the telephone. They can touch dangerous voltage points or
short out parts that could result in a risk of fire or
electrical shock. Never spill liquid of any kind on the
telephone.
13. To reduce the risk of electrical shock, do not take this
phone apart. Opening or removing covers may
expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock when the
appliance is subsequently used
14. Unplug this product from the wall outlets and refer
servicing to the manufacturer under the following
conditions:
A. When the power supply cord or plug is frayed or
damaged.
B. If liquid has been spilled into the product.
C. If the telephone has been exposed to rain or water.
D. If the telephone does not operate normally by
following the operating instructions. Adjust only
those controls that are covered by the operating
instructions. Improper adjustment may require
extensive work by a qualified technician to restore
the telephone to normal operation.
E. If the telephone has been dropped or the case has
been damaged.
F. If the telephone exhibits a distinct change in
performance.
15. Never install telephone wiring during a lightning
storm.
16. Never install telephone jacks in wet locations unless
the jack is specifically designed for wet locations.
17. Never touch uninsulated telephone wire s or terminals
unless the telephone line has been disconnected at the
network interface.
18. Use caution when installing or modifying telephone
lines.
19. Use only the power cord and batteries indicated in this
manual. Do not dispose of batteries in a fire. They
may explode. Check with local codes for possible
special disposal instructions.
SAVE THESE INSTRUCTIONS
Important Safety Instructions
The following items are included as part of the CS-03
Requirements. The standard connecting arrangement for the
equipment is CA11A. This product meets the applicable
Industry Canada technical specifications.
NOTICE: The Canadian Department of Communications
label identifies certified equipment. This certification means
that the equipment meets certain telecommunications network protective operational and safety requirements. The
Department does not guarantee that the equipment will
operate to the user’s satisfaction. Before installing this
equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications
company. The equipment must also be installed using an
acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual
service may be extended by means of a certified connector
assembly (telephone extension cord). The customer should
be aware that compliance with the above conditions may
not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated by
the supplier. Any repairs or alterations made by the user to
Important Safety
Instructions
this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user
disconnect the equipment.
Users should ensure for their own protection that the
electrical ground connections of the power utility, telephone
lines and internal metallic water pipe system, if present,
are connected together. This precaution may be
particularly important in rural areas. Caution: Users should
not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority,
or electrician, as appropriate. The Ringer Equivalent
Number is an indication of the maximum number of
terminals allowed to be connected to a telephone interface.
The termination on an interface may consist of any
combination of devices subject only to the requirement that
the sum of the Ringer Equivalent Number of all the devices
not exceed five.
SAVE THESE INSTRUCTIONS
Contents
Introducing the Easy Recall
Warranty Service ................................................................................................................2
Sales Receipt ......................................................................................................................2
Help from Clarity ................................................................................................................2
Features ............................................................................................................................3
Setting Up Your Easy Recall
Installing the Backup Batteries ..............................................................................................4
Connecting the Easy Recall ..................................................................................................4
Pre-programmed Outgoing Messages ....................................................................................5
Recording Personal Outgoing Voice Messages ........................................................................6
Setting the Time and Date ....................................................................................................7
Template for Remote Retrieval of Messages ............................................................................9
Template for Setting Time ....................................................................................................10
Using Your Easy Recall
Playing Back Voice Messages ..............................................................................................11
Tone and Volume Control ....................................................................................................12
Varying Playback Speeds ....................................................................................................12
Setting Your 4 Digit Access Code ........................................................................................13
Remote Retrieval of Your Voice and TTY Messages..................................................................14
Recording a Telephone Conversation ....................................................................................15
Recording a Memo ............................................................................................................16
Connecting Other Assistive Listening Devices ........................................................................17
Retrieving your TTY Messages
Reading your TTY Messages ................................................................................................17
Personalizing Your Outgoing TTY Message ............................................................................18
Recording a Combo Voice and TTY Message ........................................................................19
Master Clear ....................................................................................................................19
Specifications....................................................................................................................20
Troubleshooting Chart......................................................................................................21
FCC Statement ................................................................................................................22
Warranty..........................................................................................................................23
Index ................................................................................................................................24
1
Introducing the
EASY RECALL
Thank you for selecting the Easy Recall
answering machine from Clarity. These
Operating Instructions and the
associated Quick Operating Guide
provide you with the information you
need to use your Easy Recall effectively
and safely. Read this manual thoroughly before using your answering
machine. Keep the manual near the
machine for easy reference.
Warranty Service
Your answering machine is designed to
provide years of quality service. But,
should the machine malfunction and the
Trouble-shooting Chart on page 17 not
resolve the problem, follow the
Warranty procedure on page 18.
Sales Receipt
Be sure to save your sales receipt as
proof of purchase date should you
need warranty service.
Help from Clarity
For help with using your Easy Recall
answering machine, call our Customer
Service department at (800) 426-3738.
Please make sure your Easy Recall answering machine package includes the items
shown in Figure 1.
OPERATING
INSTRUCTIONS
AND
QUICK GUIDE
EASY RECALL
Easy Recall
Telephone Line Cord
A/C Adapter
Operating Guides
Figure 1 - Package Components
2
Features on the
EASY RECALL
AUDIO OUTPUT JACK
SPEAKER
REC/ERASE button
ON/OFF button
# Message Display
NEXT button
PREV button
Fast Forward button
FAS T button
VOL volume slider
PLAY/PAUSE button
SLOW button
TONE
slider
Fast
Rewind
button
Figure 2 - Base Unit Controls
3
MICROPHONE
Connecting Your Easy Recall
Answering Machine
1. First, for your safety, always
disconnect the telephone line
when installing or changing the
battery.
2. Optional - install a 9-volt
battery [not included] for back
up. The battery compartment
is located on the bottom of
the unit.
3. Insert the AC Adapter cord into
the receptacle on the back of
the Easy Recall. Then plug the
AC Adapter into an electrical
outlet.
4. Plug the telephone line cord
that comes with the Easy Recall
into the telephone jack in the
Setting up Your Easy Recall
wall and into the jack on the
back of the phone labeled LINE.
5. If using a TTY, connect the telephone line cord into the jack
labeled PHONE on the back of
the Easy Recall and into the
phone jack of the TTY.
Figure 3 - Connecting the AC Adapter
Figure 4 - Connecting the telephone line
cord
Figure 5 - Connecting a TTY
4
6. If using a telephone, connect
the telephone line cord into the
jack labeled PHONE on the
back of the Easy Recall and
into the phone jack of the tele-
phone.
7. When the Easy Recall is turned
on, it will announce,
”The
machine is on.
“
Note: Your Easy Recall answering
machine has a maximum capacity
of 24 messages or 14 minutes.
Each message has a maximum
time limit of two minutes.
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Figure 6 - Connecting a telephone
Setting up Your
EASY RECALL (continued)
5
You can personalize the
following features:
• If you want to identify when
your messages were received,
you must program the date
and time into your Easy Recall
answering machine; to program the date and time use the
included template, and follow
the directions in this manual.
• To personalize your outgoing
voice [or TTY] message, just
follow the easy recording
directions in this manual.
Note: Your Easy Recall answering
machine has a maximum
capacity of 24 messages
or 14 minutes. Each
message has a maximum
time limit of two minutes.
Pre-programmed Outgoing
Messages
This unit has been pre-programmed
with the following features:
• A factory installed outgoing
voice message, “Please leave
a message after the tone.“
• A factory installed outgoing
TTY message, “LV MSG GA.“
• A factory installed Remote
Access Code [1 1 1 1]. To
change your Remote Access
Code, use the included template, and then follow the
directions in this manual.
Recording Your Outgoing Voice
Message
Your Easy Recall Answering
Machine already comes with the
following pre-recorded, outgoing
voice message: “Please leave a
message after the tone.”
Follow these directions to program
a personal outgoing voice
message. Make sure the machine
is ON. Remember, your personal
message will override the factory
installed one.
Setting up Your
EASY RECALL (continued)
6
1. Simultaneously press and hold
down the REC/ERASE and
SLOW keys for 2 seconds.
2.
When you lift your fingers, the
number 29 will appear in the display window.
3.
Speak clearly into the microphone
and record your outgoing
message. [You’ll have a maximum of 29 seconds to do so].
Setting up Your
EASY RECALL (continued)
4. The display window will show
how much time you have
remaining.
5. Press the ON/OFF key when
you are through.
6.
The Easy Recall will automatically
replay your recorded message.
7. To hear your current outgoing
message, press PREV & FRWD.
If you are not satisfied with your
message, just repeat the recording
process.
7
Setting the Time & Date
To know when your messages
were received, you must program
the date and time.
Make sure the machine is ON and
follow these simple steps to set the
date and time.
1. Fit the Time Set Template over
the Easy Recall’s keys.
2. Simultaneously press the keys
now marked TIME and SET for
2 seconds and then release.
The display will show a ti to
indicate the unit is now in Time
mode.
Setting up Your
EASY RECALL (continued)
8
6. Press the key marked SAY to
verify the time setting.
7. Press the EXIT key when you
are finished.
8. To review your settings, press
F-RWD.
NOTE: In the event of a power
outage, the Time and Date
MAY NEED RESETTING.
3. Press the key marked HOUR to
select the desired hour.
4. Press the key marked MINUTE
to select the minute.
5. Press the key marked DAY to
select the day.
English Template for the Easy
Recall’s keys
Setting up Your
EASY RECALL (continued)
9
English Template for the Easy
Recall’s keys (cont.)
Setting up Your
EASY RECALL (continued)
10
2. To delete a message, press the
REC/ERASE key while playing
the message to be deleted.
Note: Unless deleted, individual
messages will automatically
be SAVED.
3. Press PREV key to replay the
message you’ve just heard.
Press PREV repeatedly to search
for other previous messages.
How to Playback Voice Messages
The number flashing in the display
window [i.e., alternating between
“- -”, “03”] will show the number of voice messages you’ve
received. The number flashing
after “ti” will indicate how many
TTY messages you’ve received.
1. Press the PLAY/PAUSE key
to listen to all voice or TTY
messages. [The last message
received will be the first one
replayed.]
If you have voice and TTY
messages, but you ONLY want
to play voice messages, press
the FAST key [See the TTY
section for retrieving TTY
messages].
11
Using Your EASY RECALL
Using Your EASY RECALL
(Continued)
4. Use the TONE and VOLUME
slide controls to adjust for
optimum hearing clarity.
5. To listen to the next message,
press the NEXT key.
6. To skip ahead within the
message in 1 – 2 second
increments, press the F FWD
[Fast Forward] key.
12
7. To go back within the message
in 1 – 2 second increments,
press the F RWD [Fast Rewind]
key.
8. To pause while playing a
message, press the PLAY/
PAUSE key; press again to
resume.
9. To slow the playback speed
down in 5% increments, press
the SLOW key once. You can
press the SLOW key a maximum of 5 times to achieve a
total slowdown of 25%.
Setting Your 4-Digit Access Code
for Remote Retrieval of Your
Messages
Your Easy Recall comes with a
factory set access code of 1 1 1
1. To program a personal access
code, make sure the answering
machine is ON and follow these
instructions:
1. Fit the Access Code Template
over the Easy Recall’s keys.
2. Simultaneously press the keys
marked ACCESS and CODE
for 2-seconds [The display will
show the letters Pd, indicating
the unit is in access code
mode].
3. You MUST select a 4-digit code
number, from 1111 to 9999.
Using Your EASY RECALL
(Continued)
10. To increase the playback
speed in 5% increments, press
the FAST key once. Pressing the
FAST key a maximum of 5
times achieves a total speed up
of 25%.
11. To return to regular speed,
press the SLOW key [if in fast
playback mode] or the FAST
key [if in slow playback
mode] until the desired playback speed is reached.
13
Using Your EASY RECALL
(Continued)
You can’t use 0 when programming your 4 digit code.
Use the keys labeled 1st, 2nd,
3rd and 4th to select each of
the four-digit numbers for your
personal access code.
4. Press the SAY key to verify
your access code.
5. Press the EXIT key when
finished.
14
6. To review the time, outgoing
message and access code;
press the F RWD [Fast Rewind]
key.
Remote Retrieval of Your Voice and
TTY Messages When You Are Away
from Home
1. Call and wait for the Easy
Recall to answer.
2. Enter your access code the
second you begin hearing your
outgoing message.Upon recognizing the access code, the
machine will beep and begin
playing your messages. If you
have no messages, it will say
so and hang up. If you have
messages, the following table
lists your message options:
Key Action
2 Delete the current message
7 Replay the message you’ve just heard
9 Skip forward to hear next message
0 Exit
3. The current telephone conversation will now be recorded.
4. Press the ON/OFF key to end
the recording.
5. The recorded conversation will
be stored in the machine’s
memory where it can be
reviewed or erased like any
other voice message.
Recording a Telephone Conversation
[Maximum recording time - 2
minutes per call]
Note: All parties must be made
aware and must consent to having
their telephone conversation
recorded.
1. Simultaneously press and
release the REC/ERASE and
PLAY/PAUSE keys for 2
seconds.
2. The display window will show
the letters
rc.
Using Your EASY RECALL
(Continued)
15
Recording a Memo [maximum
recording time – 2 minutes per
memo]
You can record a memo when you
want to leave a personal message
for someone in your household.
Memo messages will be registered
on the display panel and replayed
just like incoming voice messages.
Make sure the machine is ON
and follow these instructions:
1. Press the REC/ERASE key for
2 seconds, and then release.
Using Your EASY RECALL
(Continued)
16
2. Speak directly into the microphone to record your message.
The display window will read
rc while the memo is being
recorded.
3. Press the ON/OFF key to stop
recording.
4. Press the PLAY/PAUSE key
to hear what was just recorded.
Reading Your TTY Messages
• The TTY must be in acoustic
mode, NOT direct connected,
to work properly.
• The number blinking after the
flashing td in the display
window indicates the number of
TTY messages that have been
received.
• When using the Easy Recall
with the Q90D, you must use
the cable included with the
Q90D with an optional
adapter. The optional adapter
plugs into the HCO jack of the
Q90D. Ensure that the Q90D is
online at this time, but disconected from the phone
line. (
If you have questions, please
call Customer
Service at 800-426
3738.)
• Turn the TTY on and place it
next to the answering machine
as shown here.
Retrieving TTY Messages
Using Your EASY RECALL
(Continued)
5. Press the REC/ERASE key while
the memo is playing if you
want to delete the memo.
Connecting Other Assistive
Listening Devices
A neckloop, headset or cochlear
implant can be attached to the
Easy Recall to optimize
listening quality without losing
any of the unit’s features.
Note: When using the audio out-
put jack, the speaker of the Easy
Recall will still emit sound.
17
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