Clarity EZ Easy Recall Operating Instruction

For Loud & Crystal Clear Voice & TTY Messages.

Digital Answering Machine

Clarity®, a Division of Plantronics, Inc., 4289 Bonny Oaks Drive, Chattanooga, TN 37406

Operating Instructions

EASY RECALL

A 2/04

∆

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and persons including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the telephone.

3. Do not use this telephone near a bathtub, wash basin, kitchen sink or laundry tub, in a wet basement, near a swimming pool or anywhere else there is water.

4. Avoid using a telephone (other than a cordless type) during a storm. There may be a remote risk of electrical shock from lightning.

5. Do not use the telephone to report a gas leak in the vicinity of the leak.

6. Unplug this telephone from the wall outlets before cleaning. Do not use liquid cleaners or aerosol cleaners on the telephone. Use a damp cloth for cleaning.

7. Place this telephone on a stable surface. Serious damage and/or injury may result if the telephone falls.

8. Do not cover the slots and openings on this telephone. This telephone should never be placed near or over a radiator or heat register. This telephone should not be placed in a built-in installation unless proper ventilation is provided.

9. Operate this telephone using the electrical voltage as stated on the base unit or the owner’s manual. If you are not sure of the voltage in your home, consult your dealer or local power company.

10. Do not place anything on the power cord. Install the telephone where no one will step or trip on the cord.

11. Do not overload wall outlets or extension cords as this can increase the risk of fire or electrical shock.

12. Never push any objects through the slots in the telephone. They can touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock. Never spill liquid of any kind on the telephone.

13. To reduce the risk of electrical shock, do not take this phone apart. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used

14. Unplug this product from the wall outlets and refer servicing to the manufacturer under the following conditions: A. When the power supply cord or plug is frayed or

damaged. B. If liquid has been spilled into the product. C. If the telephone has been exposed to rain or water.

D. If the telephone does not operate normally by

following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment may require extensive work by a qualified technician to restore the telephone to normal operation.

E. If the telephone has been dropped or the case has

been damaged.

F. If the telephone exhibits a distinct change in

performance.

15. Never install telephone wiring during a lightning storm.

16. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

17. Never touch uninsulated telephone wire s or terminals unless the telephone line has been disconnected at the network interface.

18. Use caution when installing or modifying telephone lines.

19. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

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Important Safety Instructions

The following items are included as part of the CS-03 Requirements. The standard connecting arrangement for the equipment is CA11A. This product meets the applicable Industry Canada technical specifications.

NOTICE: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operational and safety requirements. The Department does not guarantee that the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to

Important Safety Instructions

this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Ringer Equivalent Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalent Number of all the devices not exceed five.

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Contents

Introducing the Easy Recall

Warranty Service ................................................................................................................2

Sales Receipt ......................................................................................................................2

Help from Clarity ................................................................................................................2

Features ............................................................................................................................3

Setting Up Your Easy Recall

Installing the Backup Batteries ..............................................................................................4

Connecting the Easy Recall ..................................................................................................4

Pre-programmed Outgoing Messages ....................................................................................5

Recording Personal Outgoing Voice Messages ........................................................................6

Setting the Time and Date ....................................................................................................7

Template for Remote Retrieval of Messages ............................................................................9

Template for Setting Time ....................................................................................................10

Using Your Easy Recall

Playing Back Voice Messages ..............................................................................................11

Tone and Volume Control ....................................................................................................12

Varying Playback Speeds ....................................................................................................12

Setting Your 4 Digit Access Code ........................................................................................13

Remote Retrieval of Your Voice and TTY Messages..................................................................14

Recording a Telephone Conversation ....................................................................................15

Recording a Memo ............................................................................................................16

Connecting Other Assistive Listening Devices ........................................................................17

Retrieving your TTY Messages

Reading your TTY Messages ................................................................................................17

Personalizing Your Outgoing TTY Message ............................................................................18

Recording a Combo Voice and TTY Message ........................................................................19

Master Clear ....................................................................................................................19

Specifications....................................................................................................................20

Troubleshooting Chart......................................................................................................21

FCC Statement ................................................................................................................22

Warranty..........................................................................................................................23

Index ................................................................................................................................24

Introducing the

EASY RECALL

Thank you for selecting the Easy Recall answering machine from Clarity. These Operating Instructions and the associated Quick Operating Guide provide you with the information you need to use your Easy Recall effectively and safely. Read this manual thoroughly before using your answering machine. Keep the manual near the machine for easy reference.

Warranty Service

Your answering machine is designed to provide years of quality service. But, should the machine malfunction and the Trouble-shooting Chart on page 17 not resolve the problem, follow the Warranty procedure on page 18.

Sales Receipt

Be sure to save your sales receipt as proof of purchase date should you need warranty service.

Help from Clarity

For help with using your Easy Recall answering machine, call our Customer Service department at (800) 426-3738.

Please make sure your Easy Recall answering machine package includes the items shown in Figure 1.

OPERATING

INSTRUCTIONS

AND

QUICK GUIDE

EASY RECALL

Easy Recall

Telephone Line Cord

A/C Adapter

Operating Guides

Figure 1 - Package Components

Features on the

EASY RECALL

AUDIO OUTPUT JACK

SPEAKER

REC/ERASE button

ON/OFF button

# Message Display NEXT button

PREV button Fast Forward button

FAS T button

VOL volume slider PLAY/PAUSE button

SLOW button

TONE

slider

Fast Rewind

button

Figure 2 - Base Unit Controls

MICROPHONE

Connecting Your Easy Recall Answering Machine

1. First, for your safety, always disconnect the telephone line when installing or changing the battery.

2. Optional - install a 9-volt

battery [not included] for back

up. The battery compartment

is located on the bottom of the unit.

3. Insert the AC Adapter cord into the receptacle on the back of the Easy Recall. Then plug the AC Adapter into an electrical outlet.

4. Plug the telephone line cord

that comes with the Easy Recall into the telephone jack in the

Setting up Your Easy Recall

wall and into the jack on the back of the phone labeled LINE.

5. If using a TTY, connect the telephone line cord into the jack labeled PHONE on the back of the Easy Recall and into the phone jack of the TTY.

Figure 3 - Connecting the AC Adapter

Figure 4 - Connecting the telephone line cord

Figure 5 - Connecting a TTY

6. If using a telephone, connect the telephone line cord into the jack labeled PHONE on the back of the Easy Recall and into the phone jack of the tele- phone.

7. When the Easy Recall is turned

on, it will announce,

”The

machine is on.

“

Note: Your Easy Recall answering

machine has a maximum capacity of 24 messages or 14 minutes. Each message has a maximum time limit of two minutes.

ACE

BACKSP

REL

ANS

REL

Figure 6 - Connecting a telephone

Setting up Your

EASY RECALL (continued)

You can personalize the following features:

• If you want to identify when your messages were received, you must program the date and time into your Easy Recall answering machine; to program the date and time use the included template, and follow the directions in this manual.

• To personalize your outgoing

voice [or TTY] message, just follow the easy recording directions in this manual.

Note: Your Easy Recall answering

machine has a maximum capacity of 24 messages or 14 minutes. Each message has a maximum time limit of two minutes.

Pre-programmed Outgoing Messages

This unit has been pre-programmed with the following features:

• A factory installed outgoing voice message, “Please leave

a message after the tone.“

• A factory installed outgoing

TTY message, “LV MSG GA.“

• A factory installed Remote

Access Code [1 1 1 1]. To change your Remote Access Code, use the included template, and then follow the directions in this manual.

Recording Your Outgoing Voice Message

Your Easy Recall Answering Machine already comes with the following pre-recorded, outgoing voice message: “Please leave a

message after the tone.”

Follow these directions to program a personal outgoing voice message. Make sure the machine is ON. Remember, your personal message will override the factory installed one.

Setting up Your

EASY RECALL (continued)

1. Simultaneously press and hold

down the REC/ERASE and SLOW keys for 2 seconds.

When you lift your fingers, the number 29 will appear in the display window.

Speak clearly into the microphone and record your outgoing message. [You’ll have a maximum of 29 seconds to do so].

Setting up Your

EASY RECALL (continued)

4. The display window will show how much time you have remaining.

5. Press the ON/OFF key when you are through.

The Easy Recall will automatically replay your recorded message.

7. To hear your current outgoing

message, press PREV & FRWD.

If you are not satisfied with your message, just repeat the recording process.

Setting the Time & Date

To know when your messages were received, you must program the date and time.

Make sure the machine is ON and follow these simple steps to set the date and time.

1. Fit the Time Set Template over the Easy Recall’s keys.

2. Simultaneously press the keys now marked TIME and SET for 2 seconds and then release. The display will show a ti to indicate the unit is now in Time mode.

Setting up Your

EASY RECALL (continued)

6. Press the key marked SAY to

verify the time setting.

7. Press the EXIT key when you

are finished.

8. To review your settings, press

F-RWD.

NOTE: In the event of a power

outage, the Time and Date MAY NEED RESETTING.

3. Press the key marked HOUR to

select the desired hour.

4. Press the key marked MINUTE

to select the minute.

5. Press the key marked DAY to

select the day.

English Template for the Easy Recall’s keys

Setting up Your

EASY RECALL (continued)

English Template for the Easy Recall’s keys (cont.)

Setting up Your

EASY RECALL (continued)

2. To delete a message, press the

REC/ERASE key while playing

the message to be deleted.

Note: Unless deleted, individual

messages will automatically be SAVED.

3. Press PREV key to replay the

message you’ve just heard. Press PREV repeatedly to search for other previous messages.

How to Playback Voice Messages

The number flashing in the display window [i.e., alternating between “- -”, “03”] will show the number of voice messages you’ve received. The number flashing after “ti” will indicate how many TTY messages you’ve received.

1. Press the PLAY/PAUSE key to listen to all voice or TTY messages. [The last message received will be the first one replayed.]

If you have voice and TTY messages, but you ONLY want to play voice messages, press the FAST key [See the TTY section for retrieving TTY messages].

Using Your EASY RECALL

Using Your EASY RECALL (Continued)

4. Use the TONE and VOLUME slide controls to adjust for optimum hearing clarity.

5. To listen to the next message, press the NEXT key.

6. To skip ahead within the message in 1 – 2 second increments, press the F FWD [Fast Forward] key.

7. To go back within the message in 1 – 2 second increments, press the F RWD [Fast Rewind] key.

8. To pause while playing a message, press the PLAY/ PAUSE key; press again to resume.

9. To slow the playback speed down in 5% increments, press the SLOW key once. You can press the SLOW key a maximum of 5 times to achieve a total slowdown of 25%.

Setting Your 4-Digit Access Code for Remote Retrieval of Your

Messages

Your Easy Recall comes with a factory set access code of 1 1 1

1. To program a personal access code, make sure the answering machine is ON and follow these instructions:

1. Fit the Access Code Template over the Easy Recall’s keys.

2. Simultaneously press the keys marked ACCESS and CODE for 2-seconds [The display will show the letters Pd, indicating the unit is in access code mode].

3. You MUST select a 4-digit code number, from 1111 to 9999.

Using Your EASY RECALL (Continued)

10. To increase the playback

speed in 5% increments, press the FAST key once. Pressing the FAST key a maximum of 5 times achieves a total speed up of 25%.

11. To return to regular speed,

press the SLOW key [if in fast playback mode] or the FAST key [if in slow playback mode] until the desired playback speed is reached.

Using Your EASY RECALL (Continued)

You can’t use 0 when programming your 4 digit code. Use the keys labeled 1st, 2nd, 3rd and 4th to select each of the four-digit numbers for your personal access code.

4. Press the SAY key to verify

your access code.

5. Press the EXIT key when

finished.

6. To review the time, outgoing message and access code; press the F RWD [Fast Rewind] key.

Remote Retrieval of Your Voice and TTY Messages When You Are Away from Home

1. Call and wait for the Easy Recall to answer.

2. Enter your access code the second you begin hearing your outgoing message.Upon recognizing the access code, the machine will beep and begin playing your messages. If you have no messages, it will say so and hang up. If you have messages, the following table lists your message options:

Key Action

2 Delete the current message 7 Replay the message you’ve just heard 9 Skip forward to hear next message 0 Exit

3. The current telephone conversation will now be recorded.

4. Press the ON/OFF key to end the recording.

5. The recorded conversation will be stored in the machine’s memory where it can be reviewed or erased like any other voice message.

Recording a Telephone Conversation [Maximum recording time - 2 minutes per call]

Note: All parties must be made aware and must consent to having their telephone conversation recorded.

1. Simultaneously press and

release the REC/ERASE and PLAY/PAUSE keys for 2 seconds.

2. The display window will show the letters

rc.

Using Your EASY RECALL (Continued)

Recording a Memo [maximum recording time – 2 minutes per

memo]

You can record a memo when you want to leave a personal message for someone in your household. Memo messages will be registered on the display panel and replayed just like incoming voice messages. Make sure the machine is ON and follow these instructions:

1. Press the REC/ERASE key for 2 seconds, and then release.

Using Your EASY RECALL (Continued)

2. Speak directly into the microphone to record your message. The display window will read

rc while the memo is being

recorded.

3. Press the ON/OFF key to stop recording.

4. Press the PLAY/PAUSE key to hear what was just recorded.

Reading Your TTY Messages

• The TTY must be in acoustic

mode, NOT direct connected, to work properly.

• The number blinking after the

flashing td in the display window indicates the number of TTY messages that have been received.

• When using the Easy Recall

with the Q90D, you must use the cable included with the Q90D with an optional adapter. The optional adapter plugs into the HCO jack of the Q90D. Ensure that the Q90D is online at this time, but disconected from the phone line. (

If you have questions, please

call Customer

Service at 800-426

3738.)

• Turn the TTY on and place it

next to the answering machine as shown here.

Retrieving TTY Messages

Using Your EASY RECALL (Continued)

5. Press the REC/ERASE key while

the memo is playing if you want to delete the memo.

Connecting Other Assistive Listening Devices

A neckloop, headset or cochlear implant can be attached to the Easy Recall to optimize listening quality without losing any of the unit’s features.

Note: When using the audio out-

put jack, the speaker of the Easy Recall will still emit sound.

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