Cisco Systems VG350, SMD48FXSE User Manual

Cisco VG350 Voice Gateway Hardware Installation Guide
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
Americas Headquarters
Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000
800 553-NETS (6387)
Last Revised: December 5, 2012 Text Part Number: OL-25970-01
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help. Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
Cisco VG350 Voice Gateway Hardware Installation Guide
© 2012 Cisco Systems, Inc. All rights reserved.
Preface vii
Audience -vii
Organization -vii
Conventions -viii
Safety Warnings -ix
Warning Definition -ix
Related Documentation -xv
Cisco.com -xv Ordering Documentation -xvi
Documentation Feedback -xvi
Cisco Technical Support Website -xvi Submitting a Service Request -xvii Definitions of Service Request Severity -xvii
Obtaining Additional Publications and Information -xviii

CONTENTS

CHAPTER
CHAPTER
1 Overview of the Cisco VG350 Voice Gateway 1-1
Overview 1-1
1-1
VG350 Voice Gateway Chassis 1-2
Configuration Options 1-3
Interfaces and Service Capabilities 1-3
Physical Description and LEDs 1-4
LED Indicators 1-4 Specifications 1-6
Software Elements 1-9
Configuration Connections 1-9 Configuration Methods 1-9
Automated Configuration 1-9 Manual Configuration 1-9
2 Cisco Double-Wide High Density Analog
Service Modules
2-1
Double-Wide High Density Analog Service Module Overview 2-2
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Installing SM-D-72FXS 2-3
Grounding 2-3 Cables 2-3 Connecting SM-D-72FXS 2-3
Installing SM-D-48FXS-E 2-4
Grounding 2-4 Cables 2-4 Connecting SM-D-48FXS-E 2-4
FXO Fail-Over Bypass Ports 2-5
Cisco SM-D-72FXS Service Module Specifications 2-6
Physical Description and LEDs 2-6
Cisco SM-D-48FXS-E Service Module Specifications 2-6
Physical Description and LEDs 2-6
Port Numbering Conventions 2-7
Contents
CHAPTER
Connecting to the Double-Wide High Density Service Module Ports 2-7
Online Insertion and Removal 2-7
Insertion and Removal Steps 2-8
Insertion 2-8 Removal 2-8
EN LED 2-8
3 Planning Your Installation 3-1
Location and Mounting Requirements 3-1
Temperature Control and Ventilation 3-1
Enclosed Racks 3-2
Bench-Mounted 3-2 Access to Chassis 3-2 Chassis Grounding 3-2 Power Source 3-3 Cable Types 3-4
Distance Limitations for Interface Cables 3-4
Gigabit Ethernet Maximum Distance 3-4 FXS Analog Voice Port Maximum Distance 3-4 FXS-E (Extended loop) Analog Voice Port Maximum Distance 3-4
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Interference Considerations 3-5
4 Installing the Cisco VG350 Voice Gateway 4-1
Safety Recommendations 4-2
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Maintaining Safety with Electricity 4-2 General Safety Practices 4-4 Safety Tips 4-4 Preventing Electrostatic Discharge Damage 4-5
Site Log 4-5
Keeping Track–Checklist 4-6
Installation Checklist 4-6
Mounting Tools and Equipment 4-7
Unpacking and Inspection 4-7
Contents
CHAPTER
APPENDIX
5 Powering On the Cisco VG350 Voice Gateway 5-1
Checklist for Power-On 5-1
Power-On Procedure 5-1
Troubleshooting 5-3
A Cable Specifications and Information A-1
Console and Auxiliary Port Cables and Pinouts A-1
Console Port to PC A-2 Console Port to ASCII Terminal A-3 Auxiliary Port to Modem A-4 Alternative Connections to Terminal and Modem A-4
Gigabit Ethernet Port Pinouts (RJ-45) A-5
Analog Voice Multiport Pinouts (RJ-21X/CA21A) A-6
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Audience

Preface

This preface discusses the audience, organization, and conventions of this publication and describes how to obtain additional documentation.
This publication is designed for experienced IT technicians familiar with Cisco products, IOS CLI, and concepts and technologies of networking. This document can also be used by experienced telecommunications administrators familiar with Cisco Unified Communications Manager and/or Cisco Unified Communications Manager Business Edition and/or Cisco Unified Communications Manager Express.
Warning
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
Organization
Table 1 Major Sections of This Guide
Chapter Title Description
Chapter 1 Overview of the
Cisco VG350 Voice Gateway
Chapter 2 Cisco Double-Wide High
Density Analog Service Modules
Chapter 3 Planning Your Installation Environmental requirements and cable routing considerations.
Chapter 4 Installing the Cisco VG350
Voice Gateway
Chapter 5 Powering On the
Cisco VG350 Voice Gateway
Appendix A Cable Specifications and
Information
Features and specifications of the Cisco VG350 Voice Gateway.
Information including specifications of the the Double-Wide High Density Service Modules.
Instructions for installing the Cisco VG350 Voice Gateway and connecting the cables.
Powering up the Cisco VG350 Voice Gateway and preparing for configuration.
Pinouts for the Cisco VG350 Voice Gateway ports and cables.
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Conventions
Table 2 Installation Guide Conventions
Convention Description
boldface font Commands and keywords.
italic font
[ ] Keywords or arguments that appear within square brackets are optional.
{x | y | z} A choice of required keywords appears in braces separated by vertical bars. You must select one.
screen font
boldface screen
font
< > Nonprinting characters, for example, passwords, appear in angle brackets in contexts where italic font is
[ ] Default responses to system prompts appear in square brackets.
Variables for which you supply values.
Examples of information displayed on the screen.
Examples of information you must enter.
not available.
Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in
this publication.
Timesaver Means the described action saves time. You can save time by performing the action described in the
paragraph.
Caution Means reader be careful. In this situation, you might do something that could result in equipment
damage or loss of data.
Tip Means the following information will help you solve a problem. The tips information might not be
troubleshooting or even an action, but could be useful information, similar to a Timesaver.
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Safety Warnings
Safety warnings appear throughout this publication in procedures that, if performed incorrectly, may harm you. A warning symbol precedes each warning statement. To see translations of the warnings that appear in this publication, refer to Cisco VG350 Voice Gateway Regulatory Compliance and Safety
Information.
Warning Definition
Contents
Warning
Waarschuwing
Varoitus
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.
SAVE THESE INSTRUCTIONS
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.
BEWAAR DEZE INSTRUCTIES
TÄRKEITÄ TURVALLISUUSOHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.
Statement 1071
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Attention
SÄILYTÄ NÄMÄ OHJEET
IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.
CONSERVEZ CES INFORMATIONS
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Warnung
Avvertenza
Advarsel
WICHTIGE SICHERHEITSHINWEISE
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
BEWAHREN SIE DIESE HINWEISE GUT AUF.
IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.
CONSERVARE QUESTE ISTRUZIONI
VIKTIGE SIKKERHETSINSTRUKSJONER
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.
Aviso
¡Advertencia!
TA VARE PÅ DISSE INSTRUKSJONENE
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.
GUARDE ESTAS INSTRUÇÕES
INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.
GUARDE ESTAS INSTRUCCIONES
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Varning!
VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.
SPARA DESSA ANVISNINGAR
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Contents
Aviso
Advarsel
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.
GUARDE ESTAS INSTRUÇÕES
VIGTIGE SIKKERHEDSANVISNINGER
Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed.
GEM DISSE ANVISNINGER
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Contents
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Related Documentation
The Cisco IOS software running your Cisco Voice Gateway includes extensive features and functionality. For information that is beyond the scope of this document, or for additional information, use the resources listed in Tab l e 3.
Timesaver Make sure that you have access to the documents listed in Table 3. See the “Obtaining Documentation”
section on page xv for information about obtaining these documents.
Table 3 Related and Referenced Documents
Cisco Product Document Title
Cisco VG350 Voice Gateway
Cisco IOS software
1. Refer to the modular reference publications that correspond to the Cisco IOS software release installed on your Cisco VG350 Voice Gateway.
Cisco VG350 Voice Gateway Hardware Installation Guide (this book)
Cisco VG350 Voice Gateway Software Configuration Guide
Cisco VG350 Voice Gateway Regulatory Compliance and Safety Information
1
Release 15.2(4)M New Features and Important Notes
Contents
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
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Contents
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from
the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/index.shtml
Nonregistered Cisco.com users can order documentation through a local account representative by
calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year at this URL:
http://www.cisco.com/techsupport
xvi
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
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Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool automatically provides recommended solutions. If your issue is not resolved using the recommended resources, your service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553 2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Contents
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
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Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit
Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as
ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://cisco.com/univercd/cc/td/doc/pcat/
Cisco Press publishes a wide range of general networking, training and certification titles. Both new
and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
http://www.ciscopress.com
Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and
networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:
http://www.cisco.com/packet
Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering
professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/ipj
World-class networking training is available from Cisco. You can view current offerings at
this URL:
http://www.cisco.com/en/US/learning/index.html
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Overview

CHAP T E R
1

Overview of the Cisco VG350 Voice Gateway

This chapter provides a brief description of the Cisco VG350 Voice Gateway (VG) and contains the following sections:
Overview, page 1-1
VG350 Voice Gateway Chassis, page 1-2
Interfaces and Service Capabilities, page 1-3
Physical Description and LEDs, page 1-4
Software Elements, page 1-9
The Cisco VG350 service module is a high-density analog voice gateway. It is an intermediate path that enables TDM to IP transition.
The Cisco VG350 Voice Gateway supports the following interfaces:
Gigabit Ethernet (GE)
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Warning
USB
High-Speed WAN Interface Card (HWIC) and Voice/WAN Interface Card (VWIC)
Double-Wide Service Module (DWSM) interface
This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means by security.
Statement 1017
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1-1

VG350 Voice Gateway Chassis

1 132 4
344081
VG350
MB
1 4 5 62 3
9 710
8
344082
VG350 Voice Gateway Chassis
The following figures show the front and back panels of the VG350 Voice Gateway Chassis:
Figure 1-1 shows the Front Panel.
Figure 1-2 shows the Back Panel.
Figure 1-1 Front Panel of the VG350 Voice Gateway
Chapter 1 Overview of the Cisco VG350 Voice Gateway
1 AC OK
1
2 SYS status LED 4 PS1 (Right), PS2 (Left)
1. LED goes off if the AC power fails or is disconnected. It does not go on and off with the power switch.
Figure 1-2 Back Panel of the VG350 Voice Gateway
3 ACT status LED
1-2
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Chapter 1 Overview of the Cisco VG350 Voice Gateway
1 USB serial console port 6 USB0 and USB1 (1, Top) 2 RJ-45 serial console port 7 Ground 3 SFP1 and SFP2 (2, Top) 8 CompactFlash 0 and 1 (0, Far right) 4 10/100/1000 Ethernet ports GE 0/1 and GE
0/2 (GE 0/2,Top)
5 10/100/1000 Ethernet port GE 0/0 10 SM-D-48FXS-E Service Module

Configuration Options

The following configuration options are available for Cisco VG350 Voice Gateway:
Table 1-1 Configuration Options Possible with Cisco VG350 Voice Gateway with the Double-Wide
High Density Analog Service Module (DWSM)

Interfaces and Service Capabilities

9 SM-D-72FXS Service Module
VG350
Configuration
1 SM-D-72FXS SM-D-72FXS 144
2 SM-D-72FXS SM-D-48FXS-E 120
4 SM-D-48FXS-E SM-D-48FXS-E 96
SM 1 SM 2 Total number of ports
Interfaces and Service Capabilities
Table 1-2 lists the built-in interface ports for the Cisco VG350.
Table 1-2 Built-in Interfaces for the Cisco VG350
Data Ports Management Ports
10/100/1000 GE RJ-45
Cisco VG350 Voice Gateway
1. One RJ-45 with two GE SFPs or three RJ-45 GEs.
1
3
10/100/1000 SFP USB Type A
221 1 1
Console Serial, RJ-45
Console Serial, Mini-USB (Type B)
Auxiliary, RJ-45
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Physical Description and LEDs

Physical Description and LEDs

LED Indicators

Table 1-3 describes the LED indicators for the Cisco VG350.
Table 1-3 LED Indicators for Cisco VG350
LED Color Description Location on the VG350
PS/PS1 Green System is running. Front bezel
Amber System is not running.
PS2 Green System is running. Front bezel
Amber System is not running.
AC OK Green AC power connected. Front bezel
Off No AC power connected
RPS Green System is running on external
SYS Solid green Solid green indicates normal
Blinking green System is booting or is in ROM
Amber System error.
Off Power is off or system board is
ACT Solid or
blinking green
Off No packet transfers are
RJ-45 CON Green Serial console is active. Back panel
USB CON Green USB console is active. Back panel
GE: Link Green Solid green indicates the
SFP S Blinking green Blinking frequency indicates
SFP EN Off Not present. Back panel
Green Present and enabled.
Amber Present with failure.
Chapter 1 Overview of the Cisco VG350 Voice Gateway
RPS power supply.
operation.
monitor mode.
faulty.
Solid or blinking indicates packet activity between the forwarding and routing engine and any I/O port.
occurring.
Ethernet port has a link partner.
port speed. See the definition for the S LED.
Front bezel
Front bezel
Back panel
Back panel
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Chapter 1 Overview of the Cisco VG350 Voice Gateway
Table 1-3 LED Indicators for Cisco VG350 (continued)
LED Color Description Location on the VG350
CF0/CF1 Green Flash memory is being accessed;
PVDM 0,1,2, and 3 Green PVDM is initialized. Back panel
Physical Description and LEDs
Back panel do not eject the CompactFlash memory card.
Amber CompactFlash error.
Off Flash memory is not being
accessed; okay to eject the CompactFlash memory card.
Off No FE or GE link is established.
Amber PVDM is detected but not
initialized.
Off No PVDM installed.
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Chapter 1 Overview of the Cisco VG350 Voice Gateway
Physical Description and LEDs

Specifications

Table 1-4 details the technical specifications of the Cisco VG350 Voice Gateway.
Table 1-4 Cisco VG350 Voice Gateway Technical Specifications
Description Specification
Physical
Dimensions (H x W x D) 5.22 x 17.25 x 18.75 in. (88.9 x 438.2 x 476.2 mm), 3 RU height
Weight with AC PS
(without modules)
Weight with AC PS
(without modules)
Weight (fully configured) 60 lbs (27.21 kg)
Power
AC input power
Input voltage
Frequency
Input current
Input current with AC
Surge current
Power consumption 85 to 400 W, 600 to 1370 BTU/hr (configuration dependent)
With AC 85 to 800 W, 600 to 2740 BTU/hr (configuration dependent)
Ports
Console port One RJ-45 connector and one mini USB Type B, USB 2.0 compliant
Auxiliary port RJ-45 connector
USB ports Two USB Type A, USB 2.0 compliant, 2.5 W (500 mA) maximum
10/100/1000 Gigabit Ethernet Three RJ-45 connectors (GE 0/0, GE 0/1, GE 0/2) auto-MDIX2
SFP Two RJ-45 connectors support SFP modules. When an SFP module is installed, the
Environmental
Operating humidity 5 to 85%, noncondensing
Operating humidity
(short-term per NEBS)
Operating temperature up to 5906 ft (1800 m) elevation
Operating temperature up to 9843 ft (3000 m) elevation
Operating temperature up to
39 lbs (17.69 kg)
40 lbs (18.14 kg)
100 to 240 VAC, autoranging
47 to 63 Hz
0.4 to 3.5 A (configuration dependent)
0.4 to 7.0 A (configuration dependent)
30 A maximum at 115 VAC 60 Hz
60 A maximum at 230 VAC 50 Hz
1
adjacent RJ-45 GE connector is disabled.
5% to 90%, but not to exceed 0.024 kg water/kg of dry air
32 to 104°F (0 to 40°C)
32 to 104°F (0 to 40°C)
32 to 86°F (0 to 30°C)
13,123 ft (4000 m) elevation
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Chapter 1 Overview of the Cisco VG350 Voice Gateway
Table 1-4 Cisco VG350 Voice Gateway Technical Specifications (continued)
Description Specification
Temperature
23 to 122°F (–5°C to 50°C)
(short-term per NEBS/1800m max altitude)
Operating altitude maximum 13,123 ft (4000 m)
Note For China, the unit cannot operate above 2000 m. The internal AC power supplies
do not meet the new Chinese Safety requirements for products that operate in the 2001-5000 m range.
Transportation and Storage
Non-operating temperature –40 to 158°F (–40 to 70°C)
Non-operating humidity 5 to 95% RH
Non-operating altitude 15,000 ft (4570 m)
Acoustic
Acoustic: Sound Pressure
57.6 to 77.6 dBA
(Typical/Maximum)
Acoustic: Sound Power
67.8 to 84.7 dBA
(Typical/Maximum)
Compliance
Safety compliance
IEC 60950-1, Safety of information technology equipment
Physical Description and LEDs
EN 60950-1, Safety of information technology equipment
UL 60950-1, Standard for safety for information technology
equipment [US]
CAN/CSA C22.2 No. 60950-1, Safety of information technology
equipment including electrical business equipment [Canada]
AS/NZS 60950.1 2003
IEC60950, 3rd edition [PRC]
IEC60950, 2nd Edition [Mexico]
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Chapter 1 Overview of the Cisco VG350 Voice Gateway
Physical Description and LEDs
Table 1-4 Cisco VG350 Voice Gateway Technical Specifications (continued)
Description Specification
Immunity compliance CISPR24 ITE-Immunity characteristics, Limits and methods of measurement
EN 55024 ITE-Immunity characteristics, Limits and methods ofmeasurement
EN 50082-1 Electromagnetic compatibility - Generic immunity standard - Part 1
EN 300-386 Electromagnetic compatibility for TNESD/EMI
EN 61000-6-1
SD/EMI
EMC compliance
EN 55022, Class A
CISPR22, Class A
CFR47, Part 15, Subpart B, Class A
EN300386, Class A
AS/NZS CISPR22, Class A
VCCI, Class A
SD/EMI, Class A
Harmonic Current Emission
EN 61000-3-2 for EUT Power requirements <16A
EN 61000-3-12 for EUT Power requirements >16A
Voltage Fluctuation and Flicker
EN 61000-3-3 for EUT Power requirements <16
EN 61000-3-11 for EUT Power requirements >16A
1. 480 Mb/s individually, bandwidth is shared when both are used.
Warning
Ultimate disposal of this product should be handled according to all national laws and regulations.
Statement 1040
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Chapter 1 Overview of the Cisco VG350 Voice Gateway

Software Elements

The operating system for the Cisco VG350 Voice Gateway is the Cisco IOS software that resides in flash memory.

Configuration Connections

You can use an ASCII terminal or a PC to configure a Cisco VG350 Voice Gateway. The configuration can be performed in several ways:
Locally, with a direct connection through the console port
Remotely, with a connection through the auxiliary port and a modem
Through Telnet and TFTP

Configuration Methods

Software Elements
Automated Configuration
If your Cisco VG350 Voice Gateway was ordered with the Simple Network-Enabled Auto-Provision (SNAP) option, no onsite configuration is required. When the Cisco VG350 Voice Gateway is powered on and connected, the SNAP application downloads the applicable configuration files automatically.
Manual Configuration
When a Cisco VG350 Voice Gateway is first installed, use the procedure in the “Power-On Procedure”
section on page 5-1 for the initial configuration. This sets the basic communication parameters.
After the Cisco VG350 Voice Gateway is operating and able to communicate, use the procedures in
Cisco VG350 Voice Gateway Software Configuration Guide to configure the specific services and
functions or to make changes to the existing configuration.
There are multiple methods for configuring a Cisco VG350 Voice Gateway:
System configuration dialog
Configuration mode—Cisco IOS software CLI
setup command facility—Remote configuration through a LAN
SNMP-based application—CiscoView or HP OpenView
HTTP-based configuration server—Provides access to the CLI from a web browser
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Software Elements
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CHAP T E R
2

Cisco Double-Wide High Density Analog Service Modules

This chapter provides information about the following Double-Wide High Denstiy Analog Service Module (DWSM).
1. Cisco SM-D-72FXS Service Module—A 72 FXS port DWSM with 4 out of the 72 ports supporting
OPX ‘Lite’ capabilities.
2. Cisco SM-D-48FXS-E Service Module—A 48 FXS port DWSM with all 48 ports supporting OPX
Lite capabilities.
Note DWSM refers to both the Cisco SM-D-72FXS and SM-D-48FXS-E Service Module.
This chapter contains the following sections:
Double-Wide High Density Analog Service Module Overview, page 2-2
FXO Fail-Over Bypass Ports, page 2-5
Cisco SM-D-72FXS Service Module Specifications, page 2-6
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Cisco SM-D-48FXS-E Service Module Specifications, page 2-6
Port Numbering Conventions, page 2-7
Connecting to the Double-Wide High Density Service Module Ports, page 2-7
Online Insertion and Removal, page 2-7
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Chapter 2 Cisco Double-Wide High Density Analog Service Modules

Double-Wide High Density Analog Service Module Overview

Double-Wide High Density Analog Service Module Overview
The Double-Wide High Density Service Module (DWSM) is supported on the following platforms:
Cisco 3945
Cisco 3945e
Cisco 3925
Cisco 3925e
Cisco 2951
The modules can be plugged in the following DWSM slots of the following platforms:
On Cisco 3945 and Cisco 3945e - only on slot 4.
On Cisco 3925, Cisc0 3925e and Cisco 2951 - only on slot 2.
Table 2-1 shows the comparison between Cisco SM-D-72FXS and SM-D-48FXS-E.
Table 2-1 Feature comparison of SM-D-72FXS and SM-D-48FXS-E
SM-D-72FXS SM-D-48FXS-E
Number of FXS Ports 72 (Port 0 to Port 71) 48 (Port 0 to Port 47)
Number of Ports Configurable as FXS-E
Max RENs/Port 5 REN/FXS Port
4
(Port 0 to Port 3)
2 REN/FXS-E Port
48
(all ports)
5 REN/FXS Port
2 REN/FXS-E Port
Total REN Per DWSM Module 40 30
RJ-21 Connectors 3 2
FXO Bypass Ports
1. Each FXO Bypass Port are made up of two RJ-11 connectors for PSTN In and Out.
1
2
(FXO Bypass Port 0: PSTN to Port 46)
FXO Bypass Port 1: PSTN to Port 47)
2
(FXO Bypass Port 0: PSTN to Port 46)
FXO Bypass Port 1: PSTN to Port 47)
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Installing SM-D-72FXS

Install the SM-D-72FXS according to the instructions in the Installing Cisco Interface Cards in Cisco
Access Routers document.
Grounding
Ensure that the equipment you are working with is properly grounded according to the instructions in the Installing Cisco Interface Cards in Cisco Access Routers document.
Cables
The VG350 Voice Gateway uses RJ-21 cables to connect to a distribution box.
Double-Wide High Density Analog Service Module Overview
Warning
Warning
Warning
Warning
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.
Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the unit first.
This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11 port, or the associated circuit-board when the ringer is active. The ringer is activated by an incoming call.
Statement 1042
For connections outside the building where the equipment is installed, the following ports must be connected through an approved network termination unit with integral circuit protection: FXS.
Statement 1044
Connecting SM-D-72FXS
To connect the SM-D-72FXS, follow the these steps:
Statement 1021
Statement 1026
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Step 1 Confirm that the router is turned off. Step 2 Connect one end of the straight-through RJ-21 cable to an RJ-21 distribution box. Step 3 Connect the distribution box ports to a telephone or FAX machine using RJ-11 cable. Step 4 Power up the router.
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Double-Wide High Density Analog Service Module Overview

Installing SM-D-48FXS-E

Install the SM-D-72FXS according to the instructions in the Installing Cisco Interface Cards in Cisco
Access Routers document.
Grounding
Ensure that the equipment you are working with is properly grounded according to the instructions in the Installing Cisco Interface Cards in Cisco Access Routers document.
Cables
The VG350 Voice Gateway uses RJ-21 cables to connect to a distribution box.
Chapter 2 Cisco Double-Wide High Density Analog Service Modules
Warning
Warning
Warning
Warning
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.
Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the unit first.
This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11 port, or the associated circuit-board when the ringer is active. The ringer is activated by an incoming call.
Statement 1042
For connections outside the building where the equipment is installed, the following ports must be connected through an approved network termination unit with integral circuit protection: FXS.
Statement 1044
Connecting SM-D-48FXS-E
To connect the SM-D-48FXS-E, follow the these steps:
Statement 1021
Statement 1026
2-4
Step 1 Confirm that the router is turned off. Step 2 Connect one end of the straight-through RJ-21 cable to an RJ-21 distribution box. Step 3 Connect the distribution box ports to a telephone or FAX machine using an RJ-11 cable. Step 4 Power up the router.
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FXO Fail-Over Bypass Ports

Bypass/Failover Port, also called Fail-over Trunk Bypass, provides a way to use designated analog phone ports to make phone calls through the Public Switch Telephone Network (PSTN) during power-outage or power savings circumstances.
Table 2-2 shows the RJ-11 connector assignment.
Table 2-2 RJ-11 Connector Assignment
Faceplate Label IN (RJ-11) OUT (RJ-11) Power ON Power OFF
FXO BYPASS-0
To PSTN To external
FXO Interface
PSTN to external FXO Interface
FXO Fail-Over Bypass Ports
PSTN to RJ-21
connector Port 46
FXO BYPASS-1
(optional)
To PSTN To external
FXO Interface
(optional)
FXS Port 46 to RJ-21 connector
PSTN to external FXO Interface
FXS Port 47 to RJ-21 connector
No connection to
external FXO I/F
PSTN to RJ-21
connector Port 47
No connection to
external FXO I/F
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1
2
344084

Cisco SM-D-72FXS Service Module Specifications

Cisco SM-D-72FXS Service Module Specifications

Physical Description and LEDs

All interface ports and LEDs are on the rear of the chassis. Figure 2-1 illustrates their locations.
Figure 2-1 Cisco SM-D-72FXS Service Module LEDs
344083
1
1 EN LED 2 FXO Bypass ports
2

Cisco SM-D-48FXS-E Service Module Specifications

Physical Description and LEDs

All interface ports and LEDs are on the rear of the chassis. Figure 2-2 illustrates their locations.
Figure 2-2 Cisco SM-D-48FXS-E Service Module LEDs
1 EN LED 2 FXO Bypass ports
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Port Numbering Conventions

Port Numbering Conventions
Port numbering conventions for the Cisco VG350 Voice Gateway are as follows:
Two Compact Flash slots, CF0 and CF1.
GE ports are 10/100/1000 BASE-T, numbered GE 0/0 through GE 0/2.
10/100BASE-T ports are numbered 10/100BASE-T 0/0 and 10/100BASE-T 0/1 from right to left.
FXS voice port numbering begins at 2/0/0 to 2/0/71 or 2/0/47 and 4/0/0 to 4/0/71 or 4/0/47,
depending on the number of voice ports.
The ports numbered 2/0/x are for the SM installed in slot 1 and the ports numbered 4/0/x are for the Service Module (SM) installed in slot 2.

Connecting to the Double-Wide High Density Service Module Ports

Three RJ-21 female connectors are available on the SM-D-72FXS service module. The middle RJ-21 connector accesses FXS ports 0 to 23, the left RJ-21 female connector accesses ports 24 to 4, and the right RJ-21 connector accesses ports 48 to 71. Use RJ-21 male connector to connect from the DWSM RJ-21 ports to an FXS port RJ-11 distribution box.
Note Use an RJ-21 cable with Amphenol 50-pin connectors.

Online Insertion and Removal

The DWSM can be hot-inserted into the VG350 Voice Gateway without any potential of electrical damage either to the SM or the Host because the Online Insertion and Removal (OIR) logic is present on all SM designs.
OIRl is the ability to insert and remove an SM while the system is running without causing electrical damage to the SM or Host and without interfering with the operation of any other modules or portions of a running system.
The basic feature for OIR support on an SM is the control and isolation of the 12V power rail via a field-effect transistor (FET). This FET is enabled in a controlled fashion after the SM card is fully inserted.
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EN LED

Insertion and Removal Steps

This section describes the sequence of steps when inserting or removing a DWSM. OIR can only be done on one service module at a time. It only supports the same service module type. If you remove an SM-D-72FXS, only another SM-D-72FXS can be inserted.
Insertion
The following steps show how to insert a service module.
1. Insert the service module into the slot.
2. Make sure that the following message is displayed:
*Apr 19 00:14:19.177: %LINK-3-UPDOWN: Interface Foreign Exchange Station x/y/z, changed state to up
Note There are about 72 or 48 messages being displayed so it may take some time for the message to appear.
Estimated waiting time is approximately 2 minutes.
Chapter 2 Cisco Double-Wide High Density Analog Service Modules
Removal
3. Use the following command to verify the voice ports after insertion.
show voice port summary
The following steps show how to remove a service module.
1. Ensure there is no active call on the service module that you want to remove.
Use the following command to find any active call in the system:
show voice call status
2. Use the following command to proceed:
hw-module sm x oir-stop
where x is the slot number of the Service Module
3. Wait until the following message is displayed:
SM Hardware slot 2 can be removed
4. Remove the service module from its slot.
EN LED
2-8
Each Service Module(SM) has an Enable LED that is mounted on the SM and visible through the faceplate of the SM. The EN LED includes:
Green / Amber Dual Color LED
Defaults to OFF / ON power up
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Planning Your Installation

Before you install your Cisco VG350 Voice Gateway, consider the information in this chapter:
Location and Mounting Requirements, page 3-1
Distance Limitations for Interface Cables, page 3-4
Interference Considerations, page 3-5

Location and Mounting Requirements

The three mounting possibilities for your Cisco VG350 Voice Gateway are as follows:
Rack-mount
Wall-mount
Bench-top
The mounting location must provide the following:
CHAP T E R
3
Access to the chassis
Access to a suitable power source
Access to an appropriate earth ground
Allowance for adequate heat dissipation and airflow around the chassis

Temperature Control and Ventilation

The installation location (room, closet, or cabinet) for the Cisco VG350 Voice Gateway should always be well ventilated and provide adequate air circulation to ensure proper cooling. The room temperature should be maintained between 32 to 122°F (0 to 50°C).
Note The Cisco VG350 Voice Gateway chassis is designed for back and sides-to-front airflow.
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Location and Mounting Requirements
Enclosed Racks
Caution Enclosed racks must have adequate ventilation. An enclosed rack should never be overcrowded and
should have louvers and a fan.
If the Cisco VG350 Voice Gateway is installed in an enclosed rack with a ventilation fan at the top, make sure that heated air drawn upward from other equipment does not prevent adequate cooling.
If the chassis is installed using slide rails, check for blocked ventilation ports when it is in position in the rack or cabinet. Make sure that the ventilation ports of the Cisco VG350 Voice Gateway are not blocked.
Tip Baffles can help isolate exhaust air from intake air. Baffles also help draw cooling air through the
cabinet. The best location for the baffles depends on the airflow patterns in the rack. You can test the airflow by experimenting with different equipment arrangements.
Bench-Mounted
Chapter 3 Planning Your Installation
If the unit is placed on a bench-top, do not stack other equipment or paper on the chassis. Provide plenty of space for air circulation (front to back). Inadequate ventilation can result in overheating and damage.

Access to Chassis

Allow space at the rear of the chassis for cable connections. Also consider the need to access the chassis for future upgrades, maintenance, and troubleshooting.

Chassis Grounding

Chassis grounding is provided through the power cable, which uses a standard grounding plug. However, the chassis also requires a reliable earth ground using the earth ground lug and hardware provided.
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Chapter 3 Planning Your Installation

Power Source

A Cisco VG350 Voice Gateway with AC power supply autoselects either 100–127 volt or 200–240 volt operation. AC versions include a 6-foot (1.8-meter) electrical power cord. (A label near the power cord indicates the correct voltage, frequency, current draw, and power dissipation.)
Power Suppy Considerations
Cisco VG350 Voice Gateway requires significantly more power because of its high-density ports and OPX ‘Lite’ requirements.
This require a larger 48V battery backup that may need to be custom built.
To handle power failure conditions, an uninterrupted power supply (UPS) is needed. UPS is widely available in all markets, including emerging markets (due to prevalence of UPS for personal computers). Thus, a separate UPS for Cisco VG350 Voice Gateway is a viable option when the ISR/UPS is not co-located with it.
If you suspect that your AC power is not clean—if lights flicker often or there is machinery with large motors nearby—have a qualified person test the power. Install a power conditioner if necessary.
Location and Mounting Requirements
Warning
Warning
Warning
Warning
Warning
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
Read the installation instructions before you connect the system to its power source.
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than:120 VAC, 15A U.S. (240 VAC, 10A international)
1005
The device is designed for connection to TN and IT power systems.
This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means by security.
1017
Statement 1007
Statement 1004
Statement
Statement
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Distance Limitations for Interface Cables

Cable Types

The cable types that are used are dependent on the Cisco VG350 Voice Gateway that you are using. For more information, see the “Interfaces and Service Capabilities” section on page 1-3 and “Cable
Specifications and Information” section on page A-1.
GE cables (RJ-45 to RJ-45 straight-through cables)
Analog voice cables (RJ-21)
Distance Limitations for Interface Cables
When planning your installation, consider distance limitations and potential electromagnetic interference (EMI) as defined by the Electronic Industries Association (EIA). Distance limitation information is included for the following VG ports:
Gigabit Ethernet Maximum Distance, page 3-4
Chapter 3 Planning Your Installation
FXS Analog Voice Port Maximum Distance, page 3-4
FXS-E (Extended loop) Analog Voice Port Maximum Distance, page 3-4

Gigabit Ethernet Maximum Distance

The maximum segment distance for Gigabit Ethernet is 330 feet (100 meters) (specified in IEEE 802.3).

FXS Analog Voice Port Maximum Distance

The maximum distance is established by a total allowable loop resistance, including the phone or terminal equipment, of 600 ohms.

FXS-E (Extended loop) Analog Voice Port Maximum Distance

The maximum distance is established by a total allowable loop resistance, including the phone or terminal equipment, of 1400 ohms.
Note Typically, a 26 AWG wire is equal to 81.6 ohm/Kft and 24 AWG wire is equal to 51.3 ohm/Kft.
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Interference Considerations

When you run cables for any significant distance in an electromagnetic field, interference can occur between the electromagnetic field and the signals on the cables. This has two implications for the installation of terminal plant cabling:
Unshielded plant cabling can emit radio interference.
Strong electromagnetic interference (EMI), especially as caused by lightning or radio transmitters,
can destroy the EIA/TIA-232 drivers and receivers in the Cisco VG350 Voice Gateway.
If you use twisted-pair cables with a good distribution of grounding conductors in your plant cabling, emitted radio interference is unlikely.
If you have cables exceeding recommended distances, or if you have cables that pass between buildings, give special consideration to the effect of lightning strikes or ground loops. If your site has these characteristics, consult experts in lightning suppression and shielding. The electromagnetic pulse caused by lightning or other high-energy phenomena can easily couple enough energy into unshielded conductors to destroy electronic devices.
Most data centers cannot resolve the infrequent, but potentially catastrophic problems just described without pulse meters and other special equipment. Take precautions to avoid these problems by providing a properly grounded and shielded environment and by installing electrical surge suppression.
Interference Considerations
If you remove any module, you must either install a module in its place or install a cover plate over the opening. All module openings must be either occupied or covered to prevent electromagnetic interference.
For advice on the prevention of electromagnetic interference, consult experts in radio-frequency interference (RFI).
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Interference Considerations
Chapter 3 Planning Your Installation
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CHAP T E R
4

Installing the Cisco VG350 Voice Gateway

This chapter contains the procedures for installing your Cisco VG350 Voice Gateway and consists of the following sections:
Safety Recommendations, page 4-2
Site Log, page 4-5
Keeping Track–Checklist, page 4-6
Mounting Tools and Equipment, page 4-7
Unpacking and Inspection, page 4-7
Tip While you do this installation, record your progress and site information. See the suggested format in
the “Keeping Track–Checklist” section on page 4-6.
Warning
Warning
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
Read the installation instructions before connecting the system to the power source.
Statement 1004
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Safety Recommendations

Safety Recommendations
The following information is included to alert you to safety recommendations and best practices when working with this equipment.

Maintaining Safety with Electricity

Follow these guidelines when working on equipment powered by electricity.
Chapter 4 Installing the Cisco VG350 Voice Gateway
Warning
Warning
Warning
Warning
Warning
High leakage current—earth connection essential before connecting to system power supply.
Statement 342
When installing the product, please use the provided or designated connection cables/power cables/AC adaptors/batteries. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the "UL" or "CSA" shown on the cord), not regulated with the subject law by showing "PSE" on the cord, for any other electrical devices than products designated by CISCO.
This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the protective device is rated not greater than 15A minimum, 60VDC, 35A minimum, 60VDC, 45A minimum, 60VDC, or 50A minimum, 60VDC for the Circuit Breaker.
This equipment has been designed for connection to TN and IT power systems.
Class 1 laser product.
Statement 1008
Statement 371
Statement 1005
Statement 1007
4-2
Warning
Warning
Warning
Cisco VG350 Voice Gateway Hardware Installation Guide
There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.
Statement 1015
Statement 1021
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Safety Recommendations
Warning
Warning
Warning
Warning
Warning
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available.
Statement 1024
This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.
Statement 1028
Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.
Statement
1029
To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the handles on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit.
Statement 1032
Do not use this product near water; for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.
Statement 1035
Warning
Warning
Warning
Warning
Warning
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Statement 1036
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
Statement 1037
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
To report a gas leak, do not use a telephone in the vicinity of the leak.
Statement 1038
Statement 1039
Before opening the unit, disconnect the telephone-network cables to avoid contact with telephone-network voltages.
Statement 1041
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Safety Recommendations
Chapter 4 Installing the Cisco VG350 Voice Gateway
Warning
Warning
Warning
This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11 port, or the associated circuit-board when the ringer is active. The ringer is activated by an incoming call.
Statement 1042
For diverging beams, viewing the laser output with certain optical instruments within a distance of 100 mm may harm your eyes. For collimated beams, viewing the laser output with certain optical instruments designed for use at a distance may harm your eyes.
Installation of the equipment must comply with local and national electrical codes.

General Safety Practices

Follow these guidelines to ensure personal safety and to protect the equipment:
Keep the chassis area clear and dust-free during and after installation.
Put the removed chassis cover in a safe place.
Keep tools away from walk areas where you and others could fall over them.
Do not wear loose clothing that could get caught in the chassis.
Wear safety glasses if you are working under any conditions that might be hazardous to your eyes.
Statement 1054
Statement 1074
Warning

Safety Tips

This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260. Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be disconnected 1) before unplugging the main power connector or 2) while the housing is open, or both.
Statement 1043
Use these tips as safety guidelines when installing or working around this equipment:
Locate the emergency Power-off switch for the room in which you are working. Then, if an electrical
accident occurs, you can act quickly to turn off the power.
Disconnect all power before installing or removing a chassis.
Do not work alone if potentially hazardous conditions exist.
Never assume that power is disconnected from a circuit. Always check.
Look carefully for possible hazards in your work area, such as moist floors, ungrounded power
extension cables, and missing safety grounds.
If an electrical accident occurs, proceed as follows:
Use caution; do not become a victim yourself.
Turn off power to the system.
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Chapter 4 Installing the Cisco VG350 Voice Gateway
If possible, send another person to get medical aid. Otherwise, assess the condition of the victim and then call for help.
Determine if the person needs rescue breathing or external cardiac compressions; then take appropriate action.

Preventing Electrostatic Discharge Damage

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD occurs when electronic components are improperly handled; it can result in complete or intermittent failures.
Always follow ESD-prevention procedures when removing and replacing components.
Ensure that the chassis is electrically connected to earth ground.
Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact.
Connect the clip to the ESD-strap connection jack (to the left of the power switch on the rear of the
chassis) or to an unpainted chassis frame surface.
Caution For safety, periodically check the resistance value of the antistatic strap, which should be between 1 and
10 megohm (Mohm).

Site Log

Site Log
We recommend that you maintain a Site Log to record all actions relevant to the system. Site Log entries might include the following:
Installation—Print a copy of the Installation Checklist and insert it into the Site Log.
Upgrades and maintenance—Use the Site Log to record ongoing maintenance and expansion
history. Update the Site Log to reflect the following:
Configuration changes
Maintenance schedules, requirements, and procedures performed
Comments, notes, and problems
Changes and updates to Cisco IOS software
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Chapter 4 Installing the Cisco VG350 Voice Gateway
Keeping Track–Checklist
Keeping Track–Checklist
We recommend that you use an installation checklist and maintain a Site Log.

Installation Checklist

The Installation Checklist (see Figure 4-1) lists the tasks for installing a Cisco VG350 Voice Gateway. Print a copy of this checklist and mark the entries as you complete each task. For each Cisco VG350 Voice Gateway, include a copy of the checklist in your Site Log.
Figure 4-1 Installation Checklist
Installation Checklist for site ______________________________________________
Cisco VG name/serial number _____________________________________________
Task Verified by Date
Background information placed in Site Log
Environmental specifications verified
Site power voltages verified
Installation site prepower check completed
Required tools available
Additional equipment available
Cisco VG received
Quick start guide received
Regulatory compliance and safety information received
Information packet, warranty card, and Cisco.com card received
Software version verified
Rack, desktop, or wall-mounting of chassis completed
Initial electrical connections established
ASCII terminal attached to console port
Modem attached to console port (for remote configuration)
Signal distance limits verified
Startup sequence steps completed
Initial operation verified
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Chapter 4 Installing the Cisco VG350 Voice Gateway

Mounting Tools and Equipment

Obtain the following tools and parts to install a Cisco VG350 Voice Gateway:
Standard flat-blade screwdriver as required for attaching brackets to rack or wall
Phillips screwdriver for attaching brackets to a Cisco VG350 Voice Gateway
Mounting brackets and screws for 24-inch rack, if required:
Four telco machine screws, for installing the chassis in a rack (use the screw size required by the rack)
Screws and anchors for wall-mounting, if required
Eight wood screws or other fasteners, for installing the chassis on a wall. An additional starter screw can be used to facilitate wall-mounting.
ESD-preventive wrist strap
In addition, you might need the following external equipment:
Console terminal or PC with terminal emulation software
PC running terminal emulation software for administrative access
Modem for remote access
Mounting Tools and Equipment
Analog voice RJ-21 cable
Ethernet switch
Modem for remote configuration

Unpacking and Inspection

Do not unpack the Cisco VG350 until you are ready to install it. If the installation site is not ready, keep the chassis in its shipping container to prevent accidental damage.
The Cisco VG350, cables, printed publications, and any optional equipment you ordered might be shipped in more than one container. When you unpack each shipping container, check the packing list to ensure that you received all the following items:
Cisco VG350 Voice Gateway
Power cord, 6-foot (1.8-meter)
RJ-45-to-DB-25 adapter cable (labeled Console)
RJ-45-to-DB-9 adapter cable (labeled Auxiliary)
Rack-mounting brackets for 19-inch rack (one pair) with screws for attaching to chassis
Chassis guard for wall-mounting applications
Grounding lug and fasteners
Read Me First for Cisco VG350 Voice Gateway
Inspect all items for shipping damage. If anything appears damaged, or if you encounter problems when installing or configuring your system, contact a customer service representative. (See the “Obtaining
Documentation” section on page -xv.)
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Unpacking and Inspection
Chapter 4 Installing the Cisco VG350 Voice Gateway
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Powering On the Cisco VG350 Voice Gateway

To power on your Cisco VG350 Voice Gateway, perform the following tasks in the order listed, as required:
Checklist for Power-On, page 5-1
Power-On Procedure, page 5-1
Troubleshooting, page 5-3

Checklist for Power-On

You can power on a Cisco VG350 Voice Gateway if it meets the requirements described in
Chapter 4, “Installing the Cisco VG350 Voice Gateway”:
The chassis is securely mounted.
Power cable is connected.
Interface cables are connected.
CHAP T E R
5

Power-On Procedure

Perform this procedure to power on your Cisco VG350 Voice Gateway, and verify that it goes through its initialization and self-test. When this is finished, the Cisco VG350 Voice Gateway is ready to configure.
Warning
Warning
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This unit might have more than one power supply connection. All connections must be removed to de-energize the unit.
Installation of the equipment must comply with local and national electrical codes.
Statement 1028
Statement 1074
Cisco VG350 Voice Gateway Hardware Installation Guide
5-1
Power-On Procedure
Step 1 Power on your terminal or PC, and configure it for 9600 bps, 8 data bits, 1 stop bit, and no parity. Step 2 Move the Cisco VG350 Voice Gateway power switch to the ON position.
Step 3 Enter no to proceed with manual configuration using the CLI:
Step 4 Press Return to terminate autoinstall and continue with manual configuration.
Chapter 5 Powering On the Cisco VG350 Voice Gateway
To power on the Cisco VG350 Voice Gateway, perform the following:
The green LED next to the auxiliary port should come on and the fan should operate. If this does not happen, see the “Troubleshooting” section on page 5-3.
The following message is displayed at the end of the boot-up messages:
--- System Configuration Dialog --­Would you like to enter the initial configuration dialog? [yes/no]:
Would you like to enter the initial configuration dialog? [yes/no]: no Would you like to terminate autoinstall? [yes]
Several messages are displayed, ending with a line similar to the following:
...
Copyright (c) 1986-2003 by cisco Systems, Inc. Compiled <date> <time> by <person>
Step 5 Press Return to bring up the Router> prompt:
...
flashfs[4]: Initialization complete. Router>
Step 6 Enter privileged EXEC mode:
Router> enable Router#
Step 7 Continue with the “Troubleshooting” section on page 5-3.
Note If the rommon 1> prompt appears, your system has booted in ROM monitor mode. For information on the
ROM monitor, refer to the router rebooting and ROM monitor information in the Cisco IOS
Configuration Fundamentals Configuration Guide for your Cisco IOS software release.
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Chapter 5 Powering On the Cisco VG350 Voice Gateway

Troubleshooting

This section describes possible mechanical problems and corrective actions.
Troubleshooting
Warning
Warning
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
No user-serviceable parts inside. Do not open.
Statement 1073
If there appears to be a malfunction, first check all cables and connections. If these are in order, see
Table 5-1 for specific troubles and solutions.
For problems with the configuration, refer to Cisco VG350 Voice Gateway Software Configuration
Guide.
Table 5-1 Troubleshooting the Cisco VG350 Voice Gateway
Symptom Possible Cause Corrective Action
Power LED and fan are off Power source switched off Switch power source on
Faulty power cable Check/replace power cable
Faulty power source Check/correct input power
Faulty internal power supply Contact Cisco
1
or your Cisco reseller
Power LED on; fan off Faulty Cisco VG350 Contact Cisco1 Technical Service Center
or your Cisco reseller
Power LED off; fan on Faulty Cisco VG350 Contact Cisco
1
or your Cisco reseller
No initialization response from Cisco VG350 Faulty modem console terminal Check/replace modem/terminal
Faulty cabling to terminal Check/replace cable
Faulty Cisco VG350 Contact Cisco
1
or your Cisco reseller
Unit shuts off after operating for some time Overheating Check ventilation
Faulty Cisco VG350 Contact Cisco
1
or your Cisco reseller
Console screen display freezes Console fault Reset/replace console
Software error Repeat power-on procedure
Faulty Cisco VG350 Contact Cisco
1. See the “Obtaining Technical Assistance” section on page xvi.
1
or your Cisco reseller
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Troubleshooting
Chapter 5 Powering On the Cisco VG350 Voice Gateway
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APPENDIX

Cable Specifications and Information

This appendix provides the connector and pinout information you need for making or purchasing cables used with Cisco VG350 Voice Gateway. To order cables from Cisco, see the “Obtaining Technical
Assistance” section on page xvi. This appendix contains the following sections:
Console and Auxiliary Port Cables and Pinouts, page A-1
Gigabit Ethernet Port Pinouts (RJ-45), page A-5
Analog Voice Multiport Pinouts (RJ-21X/CA21A), page A-6
The following list shows you which table to see for pinout information:
Cisco VG350 Voice Gateway Port and Connection Type Pinout Information
Console Port to PC—Cable Pinouts (RJ-45 to DB-9) Table A-1 on page A-2
Console Port to ASCII Terminal—Cable Pinouts (RJ-45 to DB-25) Table A-2 on page A-3
Auxiliary Port to Modem—Cable Pinouts (RJ-45 to DB-25) Table A-3 on page A-4
Alternative Terminal and Modem Connections Table A-4 on page A-4
Gigabit Ethernet Port Pinouts (RJ-45) Table A-5 on page A-5
A

Console and Auxiliary Port Cables and Pinouts

Your Cisco VG350 Voice Gateway comes with the cable and adapters you need to connect a PC, an ASCII terminal, or a modem to your Cisco VG350 Voice Gateway. The cable kit includes:
RJ-45-to-RJ-45 rollover cable
RJ-45-to-DB-9 adapter cable for console connection
RJ-45-to-DB-25 adapter cable for modem connection
The following illustrations and tables provide cable pinout information:
Console port to a PC—See Table A - 1 and Table A - 4
Console port to an ASCII terminal—See Table A- 2 and Ta b le A-4
Auxiliary port to a modem—See Tab le A-3 and Ta b l e A-4
The console port is configured as data communications equipment (DCE); the auxiliary port is configured as data terminal equipment (DTE). Both are asynchronous serial ports and use RJ-45 connectors.
Cisco VG350 Voice Gateway Hardware Installation Guide
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A-1
Console and Auxiliary Port Cables and Pinouts
TERMINAL
9
6
5
1
RJ-45 cable
8
1
RJ-45-to-DB-9 female adapter
H11192

Console Port to PC

Figure A-1 shows the RJ-45-to-RJ-45 rollover cable assembly and the RJ-45-to-DB-9 female DTE
adapter (labeled TERMINAL); Table A- 1 lists the pinouts.
Figure A-1 Console Port to PC—Cable and Adapter
Table A-1 Console Port to PC—Cable Pinouts (RJ-45 to DB-9)
Appendix A Cable Specifications and Information
Console Port (DCE, RJ-45)
Signal RJ-45 Pin RJ-45 Pin RJ-45 Pin DB-9 Pin Signal
RTS 1
RJ-45-to-RJ-45 Rollover Cable
1
888 CTS
RJ-45-to-DB-9 Adapter “TERMINAL”
PC Port (DTE, DB-9)
DTR 2 7 7 6 DSR
TxD 3 6 6 2 RxD
GND 4 5 5 5 GND
GND 5 4 4 5 GND
RxD 6 3 3 3 TxD
DSR 7 2 2 4 DTR
CTS 8
1. Pin 1 is connected to pin 8 inside the Cisco VG350 Voice Gateway.
1
117 RTS
A-2
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Appendix A Cable Specifications and Information
TERMINAL
CAB-500DTF
13
RJ-45 cable
8
1
RJ-45-to-DB-25 female adapter
H11193
1
14
25

Console Port to ASCII Terminal

Figure A-2 shows the RJ-45-to-RJ-45 rollover cable assembly and the RJ-45-to-DB-25 female DTE
adapter (labeled TERMINAL); Table A- 2 lists the pinouts.
Figure A-2 Console Port to ASCII Terminal—Cable and Adapter
Table A-2 Console Port to ASCII Terminal—Cable Pinouts (RJ-45 to DB-25)
Console and Auxiliary Port Cables and Pinouts
Console Port (DCE, RJ-45)
Signal RJ-45 Pin RJ-45 Pin RJ-45 Pin DB-25 Pin Signal
RTS 1
RJ-45-to-RJ-45 Rollover Cable
1
885 CTS
RJ-45-to-DB-25 Adapter “TERMINAL”
Terminal Port (DTE, DB-25)
DTR 2 7 7 6 DSR
TxD 3 6 6 3 RxD
GND 4 5 5 7 GND
GND 5 4 4 7 GND
RxD 6 3 3 2 TxD
DSR 7 2 2 20 DTR
CTS 8
1. Pin 1 is connected to pin 8 inside the Cisco VG350 Voice Gateway.
1
114 RTS
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Console and Auxiliary Port Cables and Pinouts
MODEM
CAB-5MODCM
RJ-45 cable
RJ-45-to-DB-25 male adapter
H11194
8
1
1
25
13
14

Auxiliary Port to Modem

Figure A-3 shows the RJ-45-to-RJ-45 rollover cable assembly and the RJ-45-to-DB-25 male DCE
adapter (labeled MODEM); Tab l e A-3 lists the pinouts.
Figure A-3 Auxiliary Port to Modem—Cable and Adapter
Table A-3 Auxiliary Port to Modem—Cable Pinouts (RJ-45 to DB-25)
Appendix A Cable Specifications and Information
Auxiliary Port (DTE, RJ-45)
Signal RJ-45 Pin RJ-45 Pin RJ-45 Pin DB-25 Pin Signal
RJ-45-to-RJ-45 Rollover Cable
RJ-45-to-DB-25 Adapter “MODEM”
RTS 1 8 8 4 RTS
DTR 2 7 7 20 DTR
TxD 3 6 6 2 TxD
GND 4 5 5 7 GND
GND 5 4 4 7 GND
RxD 6 3 3 3 RxD
DSR 7 2 2 8 DCD
CTS 8 1 1 5 CTS

Alternative Connections to Terminal and Modem

Your Cisco VG350 Voice Gateway ships with an RJ-45-to-RJ-45 rollover cable and two adapters for connection to a PC, a terminal, or a modem. If you want to use an RJ-45 straight-through cable or other adapters, see Tab l e A-4 for usable cable and adapter combinations.
Table A-4 Alternative Terminal and Modem Connections
Modem Port (DCE, DB-25)
Cisco VG350 Port Connection RJ-45 Cable Type Adapter
Console port to PC Straight-through DCE, DB-9 female
Auxiliary port to modem Rollover
1. An octal cable or RJ-45 breakout cable is equivalent to a rollover cable.
Cisco VG350 Voice Gateway Hardware Installation Guide
2. Modify the DB-25 adapter by removing the wire in pin 6 and placing it in the pin 8 position.
A-4
1
DCE2, DB-25, male
Straight-through DTE2, DB-25, male
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Appendix A Cable Specifications and Information
H11421
1
8

Gigabit Ethernet Port Pinouts (RJ-45)

Figure A-4 shows the RJ-45 connector wiring for the Gigabit Ethernet cable; Figure A-4 lists the
pinouts.
Note Pinout shown is for category 3, 4, or 5 10/100BASE-T connection to an Gigabit Ethernet switch.
Figure A-4 RJ-45 Connector Wiring
Gigabit Ethernet Port Pinouts (RJ-45)
Table A-5 Gigabit Ethernet Port Pinouts (RJ-45)
1
Pin
Signal
1TX+
2TX
3RX+
4–
5–
6RX
7–
8–
1. Any pin not referenced is not connected.
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Appendix A Cable Specifications and Information
36484
RJ-21 cable RJ-21 connector
125
5026

Analog Voice Multiport Pinouts (RJ-21X/CA21A)

Analog Voice Multiport Pinouts (RJ-21X/CA21A)
Figure A-5 shows the RJ-21 connector wiring for the cable used for the multiport analog voice interface.
Figure A-5 RJ-21 Connector Wiring
Table A - 6 lists the pinouts for the RJ-21 connector.
Table A-6 RJ-21 Connector Pinouts
Port Number
11
22
33
44
55
66
77
88
99
10 10
11 11
Connector Pin Number Signal
Ring
26
Tip
Ring
27
Tip
Ring
28
Tip
Ring
29
Tip
Ring
30
Tip
Ring
31
Tip
Ring
32
Tip
Ring
33
Tip
Ring
34
Tip
Ring
35
Tip
Ring
36
Tip
Port Number
Connector Pin Number Signal
13 13
38
14 14
39
15 15
40
16 16
41
17 17
42
18 18
43
19 19
44
20 20
45
21 21
46
22 22
47
23 23
48
Ring Tip
Ring Tip
Ring Tip
Ring Tip
Ring Tip
Ring Tip
Ring Tip
Ring Tip
Ring Tip
Ring Tip
Ring Tip
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Appendix A Cable Specifications and Information
Table A-6 RJ-21 Connector Pinouts (continued)
Analog Voice Multiport Pinouts (RJ-21X/CA21A)
Port Number
12 12
Connector Pin Number Signal
Ring
37
Tip
Port Number
Connector Pin Number Signal
24 24
49
Ring Tip
25, 50, 51, 52 GND
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