The following information is included to alert you to safety recommendations and best practices when
working with this equipment.
Maintaining Safety with Electricity
Follow these guidelines when working on equipment powered by electricity.
Chapter 3 Installing the Cisco VG224 Voice Gateway
Warning
Warning
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
Blank faceplates and cover panels serve three important functions: they prevent exposure to
hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI)
that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not
operate the system unless all cards, faceplates, front covers, and rear covers are in place.
1029
General Safety Practices
Follow these guidelines to ensure personal safety and protect the equipment:
• Keep the chassis area clear and dust-free during and after installation.
• Put the removed chassis cover in a safe place.
• Keep tools away from walk areas where you and others could fall over them.
• Do not wear loose clothing that could get caught in the chassis.
• Wear safety glasses if you are working under any conditions that might be hazardous to your eyes.
Warning
This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260.
Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The
telecommunications lines must be disconnected 1) before unplugging the main power connector or 2)
while the housing is open, or both.
Use these tips as safety guidelines when installing or working around this equipment.
• Locate the emergency power-off switch for the room in which you are working. Then, if an electrical
accident occurs, you can act quickly to turn off the power.
• Disconnect all power before installing or removing a chassis.
• Do not work alone if potentially hazardous conditions exist.
• Never assume that power is disconnected from a circuit. Always check.
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Chapter 3 Installing the Cisco VG224 Voice Gateway
• Look carefully for possible hazards in your work area, such as moist floors, ungrounded power
extension cables, and missing safety grounds.
• If an electrical accident occurs, proceed as follows:
–
Use caution; do not become a victim yourself.
–
Turn off power to the system.
–
If possible, send another person to get medical aid. Otherwise, assess the condition of the victim
and then call for help.
–
Determine if the person needs rescue breathing or external cardiac compressions; then take
appropriate action.
Preventing Electrostatic Discharge Damage
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD occurs when
electronic components are improperly handled; it can result in complete or intermittent failures.
Always follow ESD-prevention procedures when removing and replacing components.
• Ensure that the chassis is electrically connected to earth ground.
Site Log
CautionFor safety, periodically check the resistance value of the antistatic strap, which should be between 1 and
Site Log
• Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact.
• Connect the clip to the ESD-strap connection jack (to the left of the power switch on the rear of the
chassis) or to an unpainted chassis frame surface.
10 megohm (Mohm).
We recommend that you maintain a Site Log to record all actions relevant to the system. Site Log entries
might include the following:
• Installation—Print a copy of the Installation Checklist and insert it into the Site Log.
• Upgrades and maintenance—Use the Site Log to record ongoing maintenance and expansion
history. Update the Site Log to reflect the following:
–
Configuration changes
–
Maintenance schedules, requirements, and procedures performed
Chapter 3 Installing the Cisco VG224 Voice Gateway
Keeping Track–Checklist
Keeping Track–Checklist
We recommend that you use an installation checklist and maintain a Site Log.
Installation Checklist
The Installation Checklist (see Figure 3-1) lists the tasks for installing a Cisco VG224 voice gateway.
Print a copy of this checklist and mark the entries as you complete each task. For each Cisco VG224
voice gateway, include a copy of the checklist in your Site Log.
Figure 3-1Installation Checklist
Installation Checklist for site ______________________________________________
Cisco VG name/serial number _____________________________________________
TaskVerified byDate
Background information placed in Site Log
Environmental specifications verified
Site power voltages verified
Installation site prepower check completed
Required tools available
Additional equipment available
Cisco VG received
Quick start guide received
Regulatory compliance and safety information received
Information packet, warranty card, and Cisco.com card received
Software version verified
Rack, desktop, or wall-mounting of chassis completed
Initial electrical connections established
ASCII terminal attached to console port
Modem attached to console port (for remote configuration)
Chapter 3 Installing the Cisco VG224 Voice Gateway
Mounting Tools and Equipment
Obtain the following tools and parts to install a Cisco VG224 voice gateway:
• Standard flat-blade screwdriver as required for attaching brackets to rack or wall
• Phillips screwdriver for attaching brackets to a Cisco VG224 voice gateway
• Mounting brackets and screws for 24-inch rack, if required
–
Four telco machine screws, for installing the chassis in a rack (use the screw size required by
the rack)
• Screws and anchors for wall-mounting, if required
–
Eight wood screws or other fasteners, for installing the chassis on a wall. An additional starter
screw can be used to facilitate wall-mounting.
• ESD-preventive wrist strap
In addition, you might need the following external equipment:
• Console terminal, or personal computer with terminal emulation software
• PC running terminal emulation software for administrative access
• Modem for remote access
Mounting Tools and Equipment
• Analog voice RJ-21 cable
• Ethernet switch
• Modem for remote configuration
Unpacking and Inspection
Do not unpack the Cisco VG224 until you are ready to install it. If the installation site is not ready, keep
the chassis in its shipping container to prevent accidental damage.
The Cisco VG224, cables, printed publications, and any optional equipment you ordered might be
shipped in more than one container. When you unpack each shipping container, check the packing list
to ensure that you received all the following items:
• Cisco VG224
• Power cord, 6-foot (1.8-meter)
• RJ-45-to-DB-25 adapter cable (labeled Console)
• RJ-45-to-DB-9 adapter cable (labeled Auxiliary)
• Rack-mounting brackets for 19-inch rack (one pair) with screws for attaching to chassis
• Chassis guard for wall-mounting applications
• Grounding lug and fasteners
• Cisco VG224 Voice Gateway Quick Start Guide
• Cisco VG224 Voice Gateway Regulatory Compliance and Safety Information
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Inspect all items for shipping damage. If anything appears damaged, or if you encounter problems when
installing or configuring your system, contact a customer service representative. (See the “Obtaining
Your chassis ships with a pair of brackets for use with a 19-inch rack or mounting on the wall. The
bracket is shown in Figure 3-2.
Figure 3-2Quick Mounting Bracket
Chapter 3 Installing the Cisco VG224 Voice Gateway
Mounting Screws
Two sets of mounting screws are provided, in separate packages. Take care to use each screw type, and
washers as needed, in the appropriate locations. Tab le 3-1 clarifies the differences between
rack-mounting and wall-mounting screws.
Table 3-1Rack-Mounting Versus Wall-Mounting Screws
Chapter 3 Installing the Cisco VG224 Voice Gateway
Rack-Mounting the Chassis
Installing the Cisco VG224 Voice Gateway in a Rack
The following warning applies only when the unit is rack-mounted:
Warning
To prevent bodily injury when mounting or servicing this unit in a rack, you must take special
precautions to ensure that the system remains stable. The following guidelines are provided to ensure
your safety:
This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component
at the bottom of the rack.
If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.
Statement 1006
To rack-mount the chassis, follow this procedure:
Step 1Choose one of the methods shown in Figure 3-3 on page 3-7, Figure 3-4 on page 3-7, or Figure 3-5 on
page 3-7, and attach the long leg of the mounting brackets to the chassis, as shown.
CautionMake sure to use the correct screws for this mounting option (see Table 3-1 on page 3-6).
Screws are included for attaching the brackets to the chassis, but not for installing the chassis in a rack
or on a wall. You need four additional machine screws to install the chassis in a rack. Use the screw size
required by your rack. After the brackets are secured to the chassis, you can rack-mount the chassis.
Step 2Using screws that you provide, attach the chassis to the rack as shown in Figure 3-6 on page 3-8.
3-8
Figure 3-6Attaching the Chassis to the 19-Inch Rack
Chapter 3 Installing the Cisco VG224 Voice Gateway
Wall-Mounting the Chassis
The following warning applies only when the unit is wall-mounted:
Wall-Mounting the Chassis
Warning
CautionYou can wall-mount the unit with either the right or left side facing up; however, the front and rear panels
This unit is intended to be mounted on a wall. Please read the wall-mounting instructions carefully
before beginning installation. Failure to use the correct hardware or to follow the correct procedures
could result in a hazardous situation to people and damage to the system.
Statement 248
must be vertical.
NoteFor information about obtaining the chassis guard, refer to field notice number 28655, VG224 Chassis
Guard - Safety Regulation, at http://www-tac.cisco.com/Support_Library/field_alerts/fn28655.html.
To wall-mount the chassis, follow this procedure:
Step 1Attach the short leg of one bracket to the chassis, as shown in Figure 3-7, using two 6-32 x 1/4 slotted
hex screws (provided). Be sure to use a plastic washer (provided) with each screw; the narrow end of the
washer must fit into the bracket slot, facing the chassis.
CautionBe sure to use the correct screws and plastic washers for this mounting option. (See Table 3 -1 o n
page 3-6.)
Figure 3-7Attaching the Brackets for Wall-Mounting
88843
Step 2
Step 3Attach the router to the wall using the brackets previously attached and attachment hardware that you
Attach the second bracket to the opposite side of the chassis.
provide as follows:
• You can install a starter screw in the wall, and hook the bracket keyhole over the screw. This holds
the unit in place for easy installation of the attachment screws.
Chapter 3 Installing the Cisco VG224 Voice Gateway
1Wall3Wall stud
2Bracket4Keyhole for starter screw
Bench-Top Installation
Step 1Verify that there is a suitable AC power outlet available.
CautionDo not plug this unit into an AC outlet that does not have a UL-certified receptacle that is properly tied
into building ground.
Step 2Place the four rubber feet (from the accessory kit) in the four indentations on the underside of the
chassis.This helps provide proper airflow through and around the chassis.
Bench-Top Installation
Step 3Place the Cisco VG224 voice gateway on a smooth, flat surface.
CautionDo not place anything on top of the chassis that weighs more than 10 lb (4.5 kg). Excessive weight on
top can damage the chassis.
Installing the Ground Connection
Warning
Warning
Warning
This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the
absence of a suitably installed ground conductor. Contact the appropriate electrical inspection
authority or an electrician if you are uncertain that suitable grounding is available.
AC connected units must have a permanent ground connection in addition to the power cable ground
wire. NEBS-compliant grounding satisfies this requirement.
Use copper conductors only.
Statement 1025
Statement 1024
Statement 284
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You must connect the chassis to a reliable earth ground; the ground wire must be installed in accordance
with local electrical safety standards.
• For NEBS-compliant grounding, use size AWG 6 (13 mm
2
) wire and the ground lug provided in the
accessory kit.
• For NEC-compliant grounding, use size AWG 14 (2 mm
Chapter 3 Installing the Cisco VG224 Voice Gateway
• For EN/IEC 60950-compliant grounding, use size AWG 18 (1 mm
2
) or larger wire and an
appropriate user-supplied ring terminal.
To ground the chassis, follow this procedure:
Step 1Locate a suitable ground location.
TipUse a multimeter to measure the resistance between various ground locations, such as the following:
• Between the ground of a junction box (outlet) and the ground of a power tap
• Between the ground of a junction box and a metal water pipe
• Between the Cisco VG224 voice gateway chassis and the ground of a power tap
• Between the Cisco VG224 voice gateway chassis and the ground of a junction box
A good ground connection should read between 0.0 and 0.5 ohms.
Step 2Strip one end of the ground wire to the length required for the ground lug or terminal.
• For the NEBS ground lug—approximately 0.75 in. (20 mm)
• For user-provided ring terminal—as required
Step 3Crimp the ground wire to the ground lug or ring terminal, using a crimp tool of the appropriate size. (See
Figure 3-9.)
Figure 3-9Crimping a Ground Lug onto the Ground Wire
10360
Step 4
Attach the ground lug or ring terminal to the chassis as shown in Figure 3-10 or Figure 3-11. For the
ground lug, use the two screws with captive locking washers provided. For a ring terminal, use one of
the screws provided. Use a number 2 Phillips screwdriver, and tighten the screws to a torque of 8 to 10
in-lb (0.9 to 1.1 N-m).
NoteYou can orient the crimped end of the ground lug in either direction (right or left).
3-12
Step 5Connect the other end of the ground wire to a grounding point at your site.
For cables not included with your Cisco VG224 voice gateway, pinout information is in Appendix A,
“Cable Specifications and Information.” Cisco VG224 voice gateway ports are color-coded for
identification.
Chapter 3 Installing the Cisco VG224 Voice Gateway
Warning
Warning
Warning
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that
the protective device is rated not greater than:
120 VAC, 15A (240 VAC, 10A international)
To prevent accidental discharge in the event of a power line cross, route on-premise wiring away
from power cables and off-premise wiring, or use a grounded shield to separate the on-premise
wiring from the power cables and off-premise wiring. A power line cross is an event, such as a
lightning strike, that causes a power surge. Off-premise wiring is designed to withstand power line
crosses. On-premise wiring is protected from power line crosses by a device that provides
overcurrent and overvoltage protection. Nevertheless, if the on-premise wiring is in close proximity
to, or not shielded from, the off-premise wiring or power cables during a lightning strike or power
surge, the on-premise wiring can carry a dangerous discharge to the attached interface, equipment,
and nearby personnel.
Statement 338
Statement 1005
Table 3-2 shows the results of the NEBS Type 1/3 power cross tests (tip/ring to ground) performed on
the Cisco VG224 voice gateway FXS ports.
Table 3-2Results of the NEBS Power Cross Tests on FXS Ports
3-14
NEBS Tests Results
50 V/0.33 A; 15 minutesPass
100 V/0.17 A; 15 minutesPass
200 V/1.00 A; 1–second pulses, 60 repetitionsPass
NoteThe installation must comply with all applicable codes.
CautionThe Cisco VG224 voice gateway chassis provides inputs for both AC and DC power. Design your
installation to use only one type of power. Do not use AC and DC power at the same time. If you do, the
unit stops operating, and you need to reboot it with only a single power source.
Cable
Use the AC power cable.
Procedure
Step 1Connect the AC power cable (supplied) to the recessed power plug on the rear of the concentrator.
Step 2Plug the cable into a power source with a voltage of 100 to 240 VAC.
Chapter 3 Installing the Cisco VG224 Voice Gateway
Connecting the Console Port to a PC or an ASCII Terminal
Use the procedure in this section to connect the console port to a PC running terminal emulation
software.
NoteThe console port does not support hardware flow control.
Cable
Use an RJ-45-to-RJ-DB-9 console cable (see item 5 in Figure 3-12 on page 3-15)
For pinouts, see Table A-1 on page A-3 and Table A-2 on page A-4 in Appendix A, “Cable
Specifications and Information.”
Procedure
Step 1Configure the terminal emulation software requirements:
9600 baud
8 data bits
1 stop bit
no parity
no flow control
Chapter 3 Installing the Cisco VG224 Voice Gateway
Warning
Warning
For connections outside the building where the equipment is installed, the following ports must be
connected through an approved network termination unit with integral circuit protection.
FXS/T3/E3
Statement 1044
This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do
not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11
port, or the associated circuit-board when the ringer is active. The ringer is activated by an incoming
call.
Chapter 3 Installing the Cisco VG224 Voice Gateway
Connecting the Analog Voice Interface to a Distribution Panel
To connect the multiport analog voice interface to a distribution panel, which connects to telephones,
faxes, or analog PBX equipment, use the following procedure. (See Figure 3-14.)
Cable
Use an RJ-21 cable with Amphenol 50-pin connectors (not included).
For RJ-21X/CA21A pinouts, see Table A-5 on page A-6 in Appendix A, “Cable Specifications and
Information.”
Connecting Cables
Warning
Procedure
This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do
not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11
port, or the associated circuit-board when the ringer is active. The ringer is activated by an incoming
call.
Statement 1042
Step 1Connect the RJ-21 cable from the analog voice multiport to the distribution panel.
Chapter 3 Installing the Cisco VG224 Voice Gateway
Ports, Connectors, and Pinouts
Ports, Connectors, and Pinouts
Table 3-4 summarizes the cable connections between Cisco VG224 voice gateway and the network and
user interfaces. Find the port and the equipment or network type in the table; then look at the applicable
pinout table in Appendix A, “Cable Specifications and Information.”
Table 3-4Cable Use Reference Table
Cisco VG224 PortPort ColorConnector/CableInterface ToPinout Information
ConsoleLight blueRJ-45/RolloverPCTable A-1
ASCII terminalTable A-2
AuxiliaryBlackRJ-45/RolloverModemTable A-3
Fast Ethernet YellowRJ-45/Fast Ethernet LANTable A-5
Analog voice multiportGrayRJ-21X/
50-conductor
Distribution panel for analog
telephone, fax, PBX, or
central office line
Table A-5
Remote Terminal Connections (If Applicable)
If you are configuring a Cisco VG224 voice gateway from a remote location, connect the modem and
the remote PC or terminal to the telephone network as described in this section.
Connecting to a Modem
To connect the local modem and the remote modem to live telephone outlets, use standard telephone
cables.
Connecting to a Remote PC
To link a Cisco VG224 voice gateway to a remote PC, use the following procedure:
NoteThe remote PC must be running terminal emulation software.
Step 1Connect the remote PC and modem.
Step 2Set the PC terminal emulation software requirements:
9600 baud
8 data bits
1 stop bit
no parity
no flow control.
Step 3Key in and dial the telephone number of the Cisco VG224 voice gateway external modem.
Chapter 3 Installing the Cisco VG224 Voice Gateway
Connecting to a Remote ASCII Terminal
To link a Cisco VG224 voice gateway to a remote ASCII terminal, such as a VT100, use the following
procedure:
Step 1Connect the remote ASCII terminal and modem.
Step 2Set the terminal requirements:
9600 baud
8 data bits
1 stop bit
no parity
no flow control.
Step 3Key in the telephone number of the Cisco VG224 voice gateway external modem, or, if you are using a
Hayes-compatible modem, enter ATDT and the number to be dialed.
Connecting Backup Power
Connecting Backup Power
A Cisco VG224 voice gateway can be installed with optional backup power. Backup power to a
DC-powered chassis is provided by a 12-volt battery backup system; see the “Connecting a Backup
Battery to a DC-Powered Cisco VG224” section for connection instructions. Backup power to an
AC-powered chassis is provided by an uninterruptible power supply (UPS); see the “Connecting a UPS
to an AC-Powered Cisco VG224” section for connection instructions.
CautionThe Cisco VG224 chassis provides inputs for both AC and DC power. Design your installation to use
only one type of power. Do not use AC and DC power at the same time. If you do, the unit stops
operating, and you must reboot it with only a single power source.
The maximum power requirement for the Cisco VG224 voice gateway is 70 W.
Connecting a Backup Battery to a DC-Powered Cisco VG224
Connect a 12-volt backup battery to the DC input connector on your Cisco VG224 voice gateway. Before
you install a backup battery, be sure to read the installation instructions for the backup battery
equipment.
Figure 3-15 shows a setup using an external backup battery.
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NoteFigure 3-15 shows one possible setup; please review your backup battery documents before setting up
Chapter 3 Installing the Cisco VG224 Voice Gateway
Connecting a UPS to an AC-Powered Cisco VG224
Connect an uninterruptible power supply to the AC input on your Cisco VG224 voice gateway. Before
you install a UPS, be sure to read the installation instructions for the UPS.
Figure 3-17 shows a setup using a UPS.
NoteFigure 3-17 shows one possible setup; please review your UPS documents before setting up your system.
Figure 3-17 Connecting a UPS to an AC-Powered Cisco VG224