Cisco VG202, VG202XM, VG204, VG204XM User Manual
Cisco VG202, Cisco VG202XM,
Cisco VG204, and Cisco VG204XM Voice
Gateways Hardware Installation Guide
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Text Part Number: OL-15959-01
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
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SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required
to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not
installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to
comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable
protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital
devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television
communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its
peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits
controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public
domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
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LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF
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WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
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URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership
relationship between Cisco and any other company. (1110R)
Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Hardware Installation Guide
Copyright © 2008-2013 Cisco Systems, Inc. All rights reserved.
CONTENTS
Preface v
Audience v
Documentation Conventions v
Accessibility vi
Related Documentation vi
Obtaining Documentation and Submitting a Service Request vii
Safety Warnings vii
Warning Definition vii
CHAPTER
1 Overview of the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice
Gateways
1-1
Overview 1-1
Physical Description 1-2
Front Panel Description 1-2
Back Panel Description 1-3
LEDs 1-4
Product Serial Number Location 1-5
Port Numbering Conventions 1-6
Interfaces and Service Capabilities 1-6
Software Elements 1-7
Operating System 1-7
Configuration Connections 1-7
Memory 1-8
Hardware and Electrical Specifications 1-8
Chassis Grounding 1-8
Voice Gateway Deployment 1-9
CHAPTER
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2 Planning Your Installation 2-1
Location and Mounting Requirements 2-1
About Mounting Location Requirements 2-1
Access to the Chassis 2-1
Power Source 2-2
Temperature Control and Ventilation 2-2
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Contents
Temperature Control 2-2
Ventilation for Wall Mounting 2-2
Ventilation for Desktop Mounting 2-2
Distance Limitations for Interface Cables 2-2
Fast Ethernet Maximum Distance 2-3
FXS Analog Voice Port Maximum Distance 2-3
Interference Considerations 2-3
CHAPTER
3 Installing the Voice Gateway 3-1
Safety Recommendations 3-1
Maintaining Safety with Electricity 3-1
General Safety Practices 3-2
Safety Tips 3-2
Preventing Electrostatic Discharge Damage 3-2
Site Log 3-3
Installation Checklist 3-3
Mounting Tools and Equipment 3-4
Unpacking and Inspection 3-4
Mounting the Chassis onto a Wall 3-5
Setting the Chassis on a Desktop 3-7
Installing the Ground Connection 3-7
Connecting Cables 3-9
Warnings 3-9
Connecting Input Power to the Chassis 3-10
Connecting a Terminal or PC to the Console Port 3-10
Connecting an FXS Line 3-11
CHAPTER
I
NDEX
iv
4 Powering On the Voice Gateway and Performing the Initial Configuration 4-1
Powering On the Voice Gateway 4-1
Performing the Initial Configuration 4-2
Using the Cisco IOS CLI to Configure the Voice Gateway 4-2
Using the setup Command to Configure the Voice Gateway 4-3
Verifying and Saving Your Configuration 4-5
Troubleshooting 4-6
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Preface
• Audience, page v
• Documentation Conventions, page v
• Accessibility, page vi
• Related Documentation, page vi
• Obtaining Documentation and Submitting a Service Request, page vii
• Safety Warnings, page vii
Audience
This document is designed for administrators who have some experience installing networking
equipment such as routers, servers, and switches. You should be familiar with networks, telephony
equipment, electronic circuitry, and wiring practices, and you must have experience as an electronic or
electromechanical technician.
Warning
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
Documentation Conventions
Table 1 Documentation Conventions
Convention Description
boldface font Commands and keywords.
italic font Variables for which you supply values.
[ ] Keywords or arguments that appear within square brackets are optional.
{x | y | z} A choice of required keywords appears in braces separated by vertical bars. You must select one.
screen font Examples of information displayed on the screen.
boldface screen
font
Examples of information you must enter.
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Table 1 Documentation Conventions (continued)
Convention Description
< > Nonprinting characters, for example passwords, appear in angle brackets in contexts where italic font is
not available.
[ ] Default responses to system prompts appear in square brackets.
Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in
this publication.
Timesaver Means the described action saves time. You can save time by performing the action described in the
paragraph.
Caution Means reader be careful. In this situation, you might do something that could result in equipment
damage or loss of data.
Tip Means the following information will help you solve a problem. The tips information might not be
troubleshooting or even an action, but could be useful information, similar to a Timesaver.
Accessibility
You can configure the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice
gateways by using the Cisco command-line interface (CLI). The CLI conforms to code 508 because it is
text based and relies on a keyboard for navigation. You can configure and monitor all functions of the
voice gateway through the CLI.
For a complete list of guidelines and Cisco products’ adherence to accessibility, see Cisco Accessibility
Products at the following URL:
http://www.cisco.com/web/about/responsibility/accessibility/products
Related Documentation
The Cisco IOS software running your Cisco voice gateway includes extensive features and functionality.
For information that is beyond the scope of this document, or for additional information, use the
resources listed below:
• Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Hardware
Installation Guide (this document)
• Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Quick Start
Guide
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• Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Software
Configuration Guide
• Regulatory Compliance and Safety Information for the Cisco VG202, Cisco VG202XM,
Cisco VG204, and Cisco VG204XM Voice Gateways
Timesaver Make sure that you have access to the documents listed above. See the “Obtaining Documentation and
Submitting a Service Request” section on page vii for information about obtaining these documents.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
Safety Warnings
Safety warnings appear throughout this document in procedures that, if performed incorrectly, may harm
you. A warning symbol precedes each warning statement. To see translations of the warnings that appear
in this publication, see the Regulatory Compliance and Safety Information for the Cisco VG202, Cisco
VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways.
Warning Definition
Warning
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. To see translations of the warnings that appear in
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Waarschuwing
Varoitus
Attention
this publication, see the translated safety warnings that accompanied this device.
Statement 1071
SAVE THESE INSTRUCTIONS
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij
elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard
praktijken om ongelukken te voorkomen. Voor een vertaling van de waarschuwingen die in deze
publicatie verschijnen, dient u de vertaalde veiligheidswaarschuwingen te raadplegen die bij dit
apparaat worden geleverd.
Opmerking BEWAAR DEZE INSTRUCTIES.
TÄRKEITÄ TURVALLISUUTEEN LIITTYVIÄ OHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen
kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja
tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä asiakirjassa esitettyjen varoitusten
käännökset löydät laitteen mukana toimitetuista ohjeista.
Huomautus SÄILYTÄ NÄMÄ OHJEET
IMPORTANTES INFORMATIONS DE SÉCURITÉ
Warnung
Avvertenza
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer
des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient
des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment
utilisées pour éviter les accidents. Pour prendre connaissance des traductions d'avertissements
figurant dans cette publication, consultez les consignes de sécurité traduites qui accompagnent cet
appareil.
Remarque CONSERVEZ CES INFORMATIONS
WICHTIGE SICHERHEITSANWEISUNGEN
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer
Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie
sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur
Vermeidung von Unfällen bewusst. Übersetzungen der in dieser Veröffentlichung enthaltenen
Warnhinweise sind im Lieferumfang des Geräts enthalten.
Hinweis BEWAHREN SIE DIESE SICHERHEITSANWEISUNGEN AUF
IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle
persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli
relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Per le
traduzioni delle avvertenze riportate in questo documento, vedere le avvertenze di sicurezza che
accompagnano questo dispositivo.
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Nota CONSERVARE QUESTE ISTRUZIONI
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Advarsel
Aviso
¡Advertencia!
VIKTIGE SIKKERHETSINSTRUKSJONER
Dette varselssymbolet betyr fare. Du befinner deg i en situasjon som kan forårsake personskade. Før
du utfører arbeid med utstyret, bør du være oppmerksom på farene som er forbundet med elektriske
kretssystemer, og du bør være kjent med vanlig praksis for å unngå ulykker. For å se oversettelser av
advarslene i denne publikasjonen, se de oversatte sikkerhetsvarslene som følger med denne
enheten.
Merk TA VARE PÅ DISSE INSTRUKSJONENE
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. O utilizador encontra-se numa situação que poderá ser
causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha em
atenção os perigos envolvidos no manuseamento de circuitos eléctricos e familiarize-se com as
práticas habituais de prevenção de acidentes. Para ver traduções dos avisos incluídos nesta
publicação, consulte os avisos de segurança traduzidos que acompanham este dispositivo.
Nota GUARDE ESTAS INSTRUÇÕES
INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular
cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los
procedimientos estándar de prevención de accidentes. Vea las traducciones de las advertencias
que acompañan a este dispositivo.
Varning!
Nota GUARDE ESTAS INSTRUCCIONES
VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada.
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och
känna till vanliga förfaranden för att förebygga olyckor. Se översättningarna av de
varningsmeddelanden som finns i denna publikation, och se de översatta säkerhetsvarningarna som
medföljer denna anordning.
OBS! SPARA DESSA ANVISNINGAR
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Aviso
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões
corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os
circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o
número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de
segurança traduzidos que acompanham o dispositivo.
GUARDE ESTAS INSTRUÇÕES
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Advarsel
VIGTIGE SIKKERHEDSANVISNINGER
Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for
legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de
involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til
undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de
oversatte advarsler, der fulgte med denne enhed.
GEM DISSE ANVISNINGER
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Warning
Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030
Warning
Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Hardware Installation Guide
Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink or laundry
tub, in a wet basement, or near a swimming pool.
Statement 1035
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Warning
Warning
Warning
Warning
Warning
Warning
Never install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
Statement 1036
Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
Statement 1037
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote
risk of electric shock from lightning.
To report a gas leak, do not use a telephone in the vicinity of the leak.
Statement 1038
Statement 1039
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
Ultimate disposal of this product should be handled according to all national laws and regulations.
Statement 1040
Warning
This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260.
Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The
telecommunications lines must be disconnected 1) before unplugging the main power connector or 2)
while the housing is open, or both.
Statement 1043
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CHAP T ER
1
Overview of the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways
• Overview, page 1-1
• Physical Description, page 1-2
• Port Numbering Conventions, page 1-6
• Interfaces and Service Capabilities, page 1-6
• Software Elements, page 1-7
• Memory, page 1-8
• Hardware and Electrical Specifications, page 1-8
• Chassis Grounding, page 1-8
• Voice Gateway Deployment, page 1-9
Overview
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The Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways are analog
voice gateways for the service provider, commercial, and enterprise unified communication markets.
These voice gateways provide voice connectivity to devices such as analog phones, fax machines, and
modems.
The Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways provide
support for 2-FXS (Cisco VG202 and Cisco VG202XM) and 4-FXS (Cisco VG204 and
Cisco VG204XM) ports and parity with Cisco IOS fax/modem, security, and Session Initiation Protocol
(SIP) features. These voice gateways can be configured with Cisco Unified Communications Manager
Express (CUCME) or Cisco Unified Communications Manager (CUCM).
The Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways support the
following interfaces:
• 10/100 Fast Ethernet connection
• RJ-11 Foreign Exchange Station (FXS) interface
• DC input
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