Power Supply and Cooling in a Cisco vEdge 100m Router 61
Planning and Installation61
Planning and Installation61
Prepare for Router Installation 62
Install the vEdge 100m Router 63
Connect the vEdge 100m Router 69
vEdge 100m Router Default Configuration 72
Maintenance and Troubleshooting 77
Maintenance and Troubleshooting 77
CHAPTER 4
Restore a vEdge Router 78
Return Hardware 79
vEdge 100wm Router 83
Declaration of Conformity84
Components and Specifications85
Front and Rear Panel Components 89
Ports and Connectors92
Power Supply and Cooling System 93
Planning and Installation93
Prepare for Router Installation 94
Install the vEdge 100wm Router 95
Connect the vEdge 100wm Router 102
Maintenance and Troubleshooting 105
Hardware Installation Guide for vEdge Routers
iv
Restore a vEdge Router 107
Return Hardware 108
Contents
CHAPTER 5
vEdge 1000 Router 111
Declaration of Conformity112
Components and Specifications113
Front Panel Components115
Supported Transceivers 117
Ports and Connectors120
Power Supply and Cooling in Cisco vEdge 1000 Routers 126
Field-Replaceable Units 128
USB Dongle for Cellular Connection 128
Planning and Installation130
Prepare for Router Installation 131
Install the vEdge 1000 Router 132
Connect the vEdge 1000 Router 144
vEdge 1000 Router Default Configuration 149
Maintenance and Troubleshooting 150
Install a Transceiver 152
CHAPTER 6
Remove a Transceiver 153
Restore a vEdge Router 154
Return Hardware 155
vEdge 2000 Router 159
Declaration of Conformity160
Components and Specifications161
Front Panel Components163
PIM and Transceiver Modules165
Supported Transceivers 171
Ports and Connectors173
Field-Replaceable Units 180
Power Supply and Cooling in Cisco vEdge 2000 Routers 181
Planning and Installation183
Prepare for Router Installation 184
Hardware Installation Guide for vEdge Routers
v
Contents
Install the vEdge 2000 Router 185
Connect the vEdge 2000 Router 194
Install vEdge 2000 Router Components 198
vEdge 2000 Router Default Configuration 202
Maintenance and Troubleshooting 203
Remove vEdge 2000 Router Components 205
Restore a vEdge Router 209
Return Hardware 210
CHAPTER 7
vEdge 5000 Router 213
Declaration of Conformity214
Components and Specifications215
Front and Rear Panel Components 217
NIM and Transceiver Modules220
Supported Transceivers 225
Ports and Connectors227
Field-Replaceable Units 234
Power Supply and Cooling in Cisco vEdge 5000 Routers 234
Planning and Installation237
Prepare for Router Installation 238
Connect the vEdge 5000 Router 239
vEdge 5000 Router Default Configuration 241
Maintenance and Troubleshooting 243
Remove vEdge 5000 Router Components 244
Restore a vEdge Router 248
CHAPTER 8
vi
Return Hardware 249
vEdge Cloud Router 253
Declaration of Conformity254
Hardware Installation Guide for vEdge Routers
CHAPTER 1
vEdge 100 Router
The vEdge 100 router delivers highly secure site-to-site data connectivity to small business and home offices
(SOHO). The vEdge 100 router is a fixed-port-configuration router with the following features:
• Five built-in 10/100/1000 Mbps Ethernet ports
• Power over Ethernet (PoE) source support on one Ethernet port
• Encryption and QoS support
• 100 Mbps forwarding throughput (inclusive of encryption)
• Secure identification chip for anti-counterfeit and secure authentication
• Integrated power supply
• Kensington security lock slot to physically lock down the router
• GPS input for geographical location
• Desktop mount, wall mount, or rack-mountable in a 19-inch rack
Chassis Views
Figure 1 and Figure 2 show the front and back panels of the vEdge 100 router, indicating the location of the
power interfaces, status indicators, and chassis identification labels.
Figure 1: Front Panel of the vEdge 100 Router
Figure 2: Back Panel of the vEdge 100 Router
Hardware Installation Guide for vEdge Routers
1
Declaration of Conformity
vEdge 100 Router
• Declaration of Conformity, on page 2
• Components and Specifications, on page 2
• General Safety Standards, on page 8
• Maintenance and Troubleshooting, on page 20
Declaration of Conformity
The Viptela products are controlled under the Commerce Control List (CCL) of the U.S. Export Administration
Regulations (EAR) as networking equipment within the following U.S. Export Control Classification Numbers
(ECCN): 5A002, 5D002, and 5E002.
The vEdge hardware and software products and the Viptela encryption technology can be delivered to most
end users and destinations worldwide without a licensing requirement. The Viptela solution and products
have undergone a one-time review by the Government of the United States of America and qualify for License
Exception ENC. As such, they are eligible for export according to Section 740.17 of the EAR.
The Viptela solutions and products can be delivered to most end users worldwide, except to entities or end
users in the following countries: Cuba, Iran, North Korea, Sudan, and Syria.
Controlled Technologies
Viptela manages technology subject to the U.S. Export Administration Regulations (EAR). These controlled
technologies may include items under U.S. ECCN 5E002 encryption technology. The Viptela encryption
technology is for the development, production, and use of Viptela products that implement or use encryption.
The Viptela software distribution policy allows only authenticated users to download the Viptela encryption
software. Recipients of controlled technology are obliged to maintain adequate controls to prevent nationals
from outside the U.S. and Canada from accessing Viptela information, subject to ECCN5E002, without first
obtaining authorization from the U.S. government.
For additional information on controlled technologies, please contact Viptela support at support@viptela.com
.
Components and Specifications
This article provides the chassis specifications of the vEdge 100 router and lists the other router components.
Hardware Installation Guide for vEdge Routers
2
vEdge 100 Router
Components and Specifications
Chassis Specifications
Table 1 lists the specifications for the vEdge 100 router chassis.
Table 1:
SpecificationItem
Services and Slot Density
RJ45 Ports 10/100/1000 Mbps
rate 115.2 Kbps)
Power Specifications
AC input voltage
Physical Specifications
5 ports, one of which has 802.3af PoE source
capability
15 WattsTypical power consumption with PoE disabled on ge0/0
32 Watts maximumTypical power consumption with PoE enabled on ge0/0
Chassis height
Packaging Specifications
Package height
1.5 in. (3.8 cm)
9 in. (22.9 cm)Chassis width
5.5 in. (14 cm)Chassis depth
Can be accommodated in 1 RURack height
3.1 lb (1.4 kg)Chassis weight
Provided with the unitRack-mount accessory kit 19 in (48.3 cm) EIA
2.5 in. (6.4 cm)
12.4 in. (31.6 cm)Package width
9.6 in. (24.4 cm)Package depth
Hardware Installation Guide for vEdge Routers
3
Front and Rear Panel Components
Operating Condition
vEdge 100 Router
SpecificationItem
Temperature
Transportation/Storage Condition
Temperature
Reliability
MTBF
Regulatory Compliance
Safety
EMC
0 to 40°C (32 to 104°F) at sea level ( temperature
de-rating of 1.5 deg C per 1000 feet of altitude
applicable up to max of 10000 feet or 3000 m)
Max 3000 m (10000 ft)Altitude
10 to 85% RHHumidity
-40 to 70°C (-40 to 158°F)
5 to 95%RHHumidity
4570 m (15000 ft)Altitude
104K hours
AS/NZS 60950-1 CAN/CSA 60950-1
CB-IEC60950-1 CE Marking EN 60950-1
UL60950-1
AS/NZS CISPR22 Class A EN 300 386 EN 55022
Class A FCC Class A ICES Class A VCCI Class A
Front and Rear Panel Components
This article describes the components on the front and rear panels of the vEdge 100 router. See At a Glance
for the exact location of these components on the router.
Front Panel LEDs
The vEdge 100 router has five chassis status LEDs located in the front. See Figure 1.
Figure 1: Chassis Status LEDs in a vEdge 100 Router
ROHS 6/6Environmental
Hardware Installation Guide for vEdge Routers
4
vEdge 100 Router
Front and Rear Panel Components
Table 1 describes the LEDs , their color and states, and the status they indicate.
Table 2:
StatusColorLED
(LED 0–4)
Green/RedPower
• Off: System is not on
• Green: System is healthy and operating fine
• Red: Power supply fault
Green/Yellow/RedStatus
• Off: System is not on
• Solid Green: System is fully functional
• Blinking Green: System is booting up
• Solid Yellow: No Internet connectivity or the system has detected
a minor alarm
• Red: System has detected a major system level fault or alarm
Green/YellowEthernet Port
• Off: No link
• Solid Green: 1000 Mbps link detected
• Blinking Green: 1000 Mbps link detected and link activity
• Solid yellow: 10/100 Mbps link detected
• Blinking Yellow: 10/100 Mbps link detected and link activity
Rear Panel
The rear panel of the vEdge 100 router has a Reset button, a Kensington security lock slot, and a GPS antenna
input. See Chassis Views for the location of these components.
Reset Button
The Reset button on the rear panel is recessed, to avoid accidentally pressing it while the router is operational.
To press the Reset button, use a sharp narrow tool. Table 2 describes the effects of pressing the Reset button.
Hardware Installation Guide for vEdge Routers
5
Ports and Connectors
vEdge 100 Router
Table 3:
BehaviorPress
Duration
Pressing for two seconds resets and reboots the router.Short press
Pressing for 10 seconds resets the router and reboots it with factory default configuration.Long press
Kensington Security Lock Slot
The rear panel of the vEdge 100 router has a small metal-enforced hole for attaching a Kensington lock to
secure the router.
GPS Input
The GPS antenna input on the rear panel of the router allows you to connect an external GPS antenna that has
an SMA connector. If you connect a GPS antenna to the router, it can automatically identify the router's
geographical location.
Ports and Connectors
The vEdge 100 router supports three types of ports: RJ-45 Ethernet ports, USB port, and USB serial console
port.
RJ-45 Ethernet Ports
There are five built-in RJ-45 Ethernet ports on the vEdge 100 router. These ports support 10/100/1000 Mbps
and are numbered 0 through 4. Port 0 supports PoE capability.
Figure 1 provides the pinout information for the RJ-45 ports. The RJ-45 ports comply with the 801 standards.
Figure 1: RJ-45 Ports Pinout Information
USB Port
There is one USB port on the vEdge 100 router with a type A connector. The USB port complies with USB
3.0 specification.
Hardware Installation Guide for vEdge Routers
6
vEdge 100 Router
Console Port
The console port on the vEdge 100 router is a serial port and is accessible via a USB Mini-B connector. See
Figure 2.
Figure 2: USB Mini-B Connector
A USB Type-A to Mini-B connector cable is shipped with the vEdge 100 router as standard accessory for
console port connection.
Power Supply and Cooling System
The vEdge 100 router has an built-in AC-to-DC power supply unit. Read this article to learn more about the
AC power supply in the router as well as about the cooling system and airflow through the router chassis.
Power Supply and Cooling System
AC Power Supply in vEdge 100 Router
The vEdge 100 router has an integrated AC power supply that exposes a C6 male AC inlet connector externally.
The unit can be powered by connecting the supplied power cord to AC mains with the C5 female connector
end of power cord plugged into the unit.
Table 1 describes the AC power supply specifications for the vEdge 100 router.
Table 4:
SpecificationItem
90-264 VrmsAC input voltage
47-63 HzAC input line frequency
15 WattsTypical power consumption with PoE disabled on transport interface
Typical power consumption with PoE enabled on transport interface
32 Watts
maximum
AC Power Cord Specifications
The vEdge 100 router ships with a detachable AC power cord. The power cord has a C5 female connector at
one end and the other end is specific to the country/locality to which the product is shipped.
Cooling System in a vEdge 100 Router
The cooling system in a vEdge 100 router consists of internal heat sinks and an internal fan with adjustable
speed. The fan speed is algorithmically controlled, based on readings obtained from internal temperature
sensors that in turn is determined by factors such as external ambient as well as the traffic workload.
Hardware Installation Guide for vEdge Routers
7
General Safety Standards
If the ambient temperature inside the chassis rises above the acceptable range, the router raises an alarm. If
the temperature inside the chassis rises above the maximum threshold temperature, the router shuts down
automatically.
General Safety Standards
vEdge 100 Router
Caution
Caution
Before removing or installing router modules and components, ensure that the router chassis is electrically
connected to ground. Ensure that you attach an ESD grounding strap to an ESD point and place the other end
of the strap around your bare wrist making good skin contact. Failure to use an ESD grounding strap could
result in damage to the router.
Some router components are hot-swappable and hot-insertable. You can remove and replace them without
powering off or disconnecting power to the router. Do not, however, install the router or any of its component
if they appear to be damaged.
• Install your vEdge router in compliance with the following local, national, and international electrical
codes:
• United States—National Fire Protection Association (NFPA 70), United States National Electrical
Code.
• Other countries—International Electromechanical Commission (IEC) 60364, Part 1 through Part
7.
• Evaluated to the TN power system.
• Canada—Canadian Electrical Code, Part 1, CSA C22.1.
• Permit only trained and qualified personnel to install or replace switch components.
• Locate the emergency power-off switch in the room in which you are working. In case of an electrical
accident, quickly turn off the power.
• Disconnect power before installing or removing the router.
• If an electrical accident occurs, use caution and immediately turn off power to the router.
• Make sure that grounding surfaces are thoroughly cleaned and well-finished before grounding connections
are made.
• Do not work alone if hazardous conditions exist.
• Always check that power is disconnected from a circuit. Never assume that it is disconnected.
• Carefully inspect your work area for possible hazards, such as moist floors, worn-out power cords,
ungrounded power extension cords, and missing safety grounds.
• Operate the device within marked electrical ratings and product usage instructions.
• To ensure that the router and the FRUs function safely and correctly, use the specified cables and
connectors, and make certain they are in good condition.
Hardware Installation Guide for vEdge Routers
8
vEdge 100 Router
Site Preparation Guidelines
Efficient operation of routers requires proper site planning and proper layout of your equipment rack or wiring
closet:
• Ensure that the area around the router is kept free of dust and conductive material.
• Follow appropriate airflow guidelines so that the cooling system functions normally.
• Follow ESD prevention procedures to avoid any damage to the router.
• Install the router in an enclosed, secure area allowing only authorized personnel to access the device.
Environmental Requirements
Install the vEdge routers in a dry, clean, temperature-controlled, and well-ventilated environment:
• Maintain ambient airflow for the router to operate normally. The ambient intake air temperature should
be in the range 0°C to 40°C (32°F to 104°F). If the airflow is blocked or if the air intake is too warm,
the router can get overheated.
Site Preparation Guidelines
• Avoid temperature extremes. Ensure that the router is operating at an ambient temperature not more that
40°C (104°F) at sea level. For higher altitudes, a derating of 1.50°C per 1,000 feet applies.
• High humidity conditions can cause moisture to penetrate into the chassis. The devices support 10% to
85% humidity levels, non-condensing.
Rack Requirements
For the Cisco vEdge router models that support the rack mount option, you can mount the routers in a two-post
or a four-post rack. Table 1 provides the rack requirements for the routers.
Table 5:
GuidelinesRack Requirement
Rack type
Use a two-post or a four-post rack that meets the size requirements for the router,
provides bracket holes or hole patterns spaced at 1 U (1.75 in. or 4.45 cm)
increments, and is strong enough to support the weight of the router.
Mounting brackets
Ensure that the holes in the mounting brackets are spaced at 1 U (1.75 in. or 4.45
cm). This allows you to mount the router in any location in the rack.
Rack size
It is recommended that the rack comply with the size and strength standards of a
19-inch rack as defined in Cabinets, Racks, Panels, and Associated Equipment
(document number EIA-310–D), published by the Electronics Industry Association
http://www.eia.org . Ensure that the rack rails are spaced widely enough to
accommodate the external dimensions of the chassis and that the outer edges of
the front mount brackets extend the width of the chassis to 19 in. (48.2 cm). You
must also ensure that the spacing of rails and adjacent racks allows for the proper
clearance around the router and rack.
building structure
For maximum stability, secure the rack to ceiling brackets and to floor brackets.Rack secured to
Hardware Installation Guide for vEdge Routers
9
Install the vEdge 100 Router
Airflow Requirements
When planning your site for installing vEdge routers, allow enough clearance around the installed router.
Since the routers work with a front-to-back airflow there are no clearance requirements for the sides, but it is
recommended that you provide at least 3 in. of clearance at the back.
Install the vEdge 100 Router
Once you have prepared your site for router installation, unpack the vEdge 100 router and mount it either on
the wall or in a 19-inch rack.
Unpack the vEdge 100 Router
A vEdge 100 router is shipped in a cardboard carton and secured firmly in place with foam packing material.
The carton contains a packing list and Quick Start instructions. It is recommended that you do not unpack the
router till you are ready to install it.
To unpack the router:
1. Open the top flaps of the carton.
vEdge 100 Router
2. Gradually remove the packing foam holding the router and the accessories in place. See Figure 1.
3. Take out the router and each accessory.
4. Verify the router components against the packing list included in the box (see packing list below).
Figure 1: Unpacking the vEdge 100 Router
Hardware Installation Guide for vEdge Routers
10
vEdge 100 Router
Install the vEdge 100 Router
Note: It is recommended that you do not discard the shipping carton and packing material when you unpack
the router. Flatten and store the box in case you need to move or return the router in the future. See Return
Hardware .
Packing List for a vEdge 100 Router
The cardboard carton in which the router is packed includes a packing list. Check the parts you receive with
your router against the items on the packing list. The packing list specifies the part number, name, and quantity
of each item in the carton.
If any part on the packing list is missing, contact your customer service representative or contact Viptela
customer support from within the U.S. or Canada by telephone at 800-525-5033 or by email to
support@viptela.com .
Table 1 lists the parts shipped with the vEdge 100 router and their quantities.
Table 6:
QuantityComponent
1Router chassis
1AC power cord appropriate for your geographical location (ferrite bead attached)
1USB console cable
1 + 1Ferrite bead and key (to be attached to the USB cable)
Hardware Installation Guide for vEdge Routers
11
Install the vEdge 100 Router
Mount the vEdge 100 Router
You can mount the vEdge 100 router in one of the following ways:
vEdge 100 Router
QuantityComponent
2Mounting ears, left and right
1Wall-mount bracket
4Mounting ears screws (Packet A)
4Rack-mount screws (Packet B)
1Lock plate and screw (Packet C)
4Wall-mount screws (Packet D)
1Quick Start document
• Mount the router in a 19-inch rack
• Mount the router on the wall
In addition to the accessory box, you need the following tools to mount a vEdge 100 router:
• Number 2 Phillips (+) screwdriver
• Tape measure or level
Mount the vEdge 100 Router in a Rack
You can mount the vEdge 100 router on two front posts in a 19-inch rack using simple rack mount ear
accessories. To do so:
1. Place the router chassis on the floor or on a sturdy table near the rack.
2. Verify the internal dimensions of the rack with a tape measure. The rack-mount tray is 440 mm wide and
must fit within the mounting posts.
3. Secure the left and right mounting ears to either side of the router chassis using the four screws (two on
each side) in the packet marked A.
Figure 2: Attaching the Mounting Ears to the vEdge 100 Router Chassis
Hardware Installation Guide for vEdge Routers
12
vEdge 100 Router
Install the vEdge 100 Router
1. Grasp both sides of the router, then lift and position it in the rack, making sure that the mounting ear holes
are aligned with the threaded holes in the rack rail.
Figure 3: Positioning the vEdge 100 Router in the Rack
1. Secure the mounting ears to the two front posts of the rack using the four rack-mount screws (two on each
side) in the packet marked B. Tighten the screws.
Figure 4: Attaching the Mounting Ears to the Rack
1. Use a tape measure or level to verify that the tray is installed straight and the holes at either ends of the
rack align properly.
Hardware Installation Guide for vEdge Routers
13
Install the vEdge 100 Router
2. Secure the router with a Kensington lock. To do so, first attach the lock plate from packet C to the back
Figure 5: Securing the Router with a Kensington Lock
Tip: It is recommended that you retain the dust covers on any unused ports.
Mount the vEdge 100 Router on the Wall
To mount the vEdge 100 router on the wall:
vEdge 100 Router
of the chassis, then insert the lock in the slot.
1. Screw the four shoulder screws in the packet marked D into the pre-drilled holes on the underside of the
router chassis as shown in Figure 6. Tighten the screws until wrist tight. Note that the screw heads will
not be flush with the chassis bottom.
Figure 6: Attach Screws to the Underside of the vEdge 100 Router Chassis
1. Secure the mounting plate to the wall using four screws appropriate for your wall type (screws not included).
Ensure that the L-shaped bracket of the mounting plate is to the upper left.
Figure 7: Securing the Mounting Plate to the Wall
Hardware Installation Guide for vEdge Routers
14
vEdge 100 Router
Install the vEdge 100 Router
1. Mount the router on the mounting plate by aligning the four screws on the underside of the router chassis
to the holes in the mounting plate. Then gently slide the router chassis into the slots.
Figure 8: Mounting the vEdge 100 Router on the Mounting Plate
1. Secure the router by aligning the round hole on the L-shaped bracket of the mounting plate with the screw
hole in the rear of the router chassis. Then attach the L-shaped bracket to the router using a mounting ear
screw from packet A.
Figure 9: Securing the vEdge 100 Router to the Mounting Plate
Hardware Installation Guide for vEdge Routers
15
Connect the vEdge 100 Router
vEdge 100 Router
1. Secure the router with a Kensington security lock using the slot in the rear of the chassis.
Figure 10: Securing the Router with a Kensington Security Lock
Connect the vEdge 100 Router
This article describes how to connect the vEdge 100 router to an AC power source and to a management
console.
Hardware Installation Guide for vEdge Routers
16
vEdge 100 Router
Connect the vEdge 100 Router
Connect AC Power to the Router
To connect the vEdge 100 router to an AC power source, plug one end of the AC power cord into the back
of the router, and plug the other end into an AC power outlet as shown in Figure 1.
Figure 1: Connecting AC Power Supply to a vEdge 100 Router
Note: It is strongly recommended that you use the power cord supplied with the vEdge 100 router.
Caution: If you are connecting AC power to the router, it is recommended that the building have an external
surge protective device installed.
Connect the Router to LAN and WAN Interfaces
To connect the vEdge 100 router to the LAN, plug the appropriate cable into any port, except port 4, on the
front of the router.
To connect the vEdge 100 router to a WAN, plug the appropriate cable into port 4 on the front of the router.
Figure 2: Connecting a vEdge 100 Router to LAN and WAN Interfaces
Hardware Installation Guide for vEdge Routers
17
Connect the vEdge 100 Router
Connect the Router to a Management Console
To connect the vEdge 100 router to a management console:
vEdge 100 Router
1. Connect one end of the USB Type-A to Mini-B connector cable into the console port, labeled CONSOLE,
on the vEdge router.
2. Connect the other end of the console cable into the console server or to a management console.
To use the USB console from a Windows device:
1. Go to the Device Manager to determine which COM port is being used for the USB serial port.
2. In the PuTTY SSH/Telnet client, in Connection Type, select Serial. Then, specify the COM port and a
speed of 115200.
Hardware Installation Guide for vEdge Routers
18
vEdge 100 Router
vEdge 100 Router Default Configuration
You can download the Windows driver here .
To use the USB console from a Macintosh device:
1. Install the USB serial drivers attached here .
2. Launch the Terminal utility.
3. From a terminal shell, access the console port with this command:
encapsulation ipsec
allow-service dhcp
allow-service dns
allow-service icmp
no allow-service sshd
no allow-service ntp
no allow-service stun
!
no shutdown
!
!
vpn 512
!
vEdge 100 Router
Maintenance and Troubleshooting
Now that you have installed and connected the vEdge 100 router, you can monitor and troubleshoot the various
LEDs and system alarms on the router.
Alarm Severity Levels
The system alarms on the vEdge 100 router have two types of severity levels:
• Major (red)—Indicates a critical situation on the router resulting from one of two conditions:
Hardware Installation Guide for vEdge Routers
20
vEdge 100 Router
Maintenance and Troubleshooting
One or more hardware components on the router has failed.•
• One or more hardware components on the router has exceeded the temperature threshold.
A major alarm condition requires immediate attention. If a temperature related major alarm persists for more
than five minutes, the router will shut down.
• Minor (yellow)—Indicates a warning on the router that, if left unattended, might result in an interruption
in router operation or degradation in router performance. A yellow alarm condition requires further
monitoring and/or maintenance.
Hardware Alarms
Hardware alarms on the vEdge 100 router are predefined and are triggered by a physical condition on the
router such as a power supply failure, excessive component temperature, or fan failure. The vEdge 100 router
triggers the following types of hardware alarms:
• Main board temperature alarm—The main board of the router has one temperature sensing point (board
sensor 0). If the temperature of the sensor location crosses the predefined threshold level, the system
triggers an alarm.
• CPU temperature alarm—If the temperature of the system CPU crosses the predefined threshold level,
the system triggers an alarm.
• Fan alarm—The router has a fixed built-in fan for system cooling which runs at a fixed speed. If the fan
stops running, the system triggers an alarm. Also if the fan starts to run below a predefined RPM threshold,
the system triggers an alarm.
Table 1 lists the yellow and red alarm threshold for the temperature sensing points in the system—one board
sensor on the board and one CPU junction temperature sensor. The lower threshold value (Bad Fan) applies
if a fan failure condition is also detected; otherwise the higher threshold value applies (normal).
Table 7:
Item
Yellow Alarm(degrees
C)
Red Alarm(degrees
C)
Bad FanNormalBad FanNormal
75806065Board sensor 0
90957580CPU junction
temperature
Checking Alarms and Notifications
To view the current chassis environment condition , enter the show hardware environment command at
the system prompt. The system displays the power supply status, temperature sensor readings, fan speed, and
related alarm status if any exists.
To view the severity of active alarms, enter the show hardware alarms command at the system prompt. The
system displays the alarm severity and a brief description of the cause of each active alarm.
Hardware Installation Guide for vEdge Routers
21
Restore a vEdge Router
vEdge 100 Router
To view temperature thresholds at which green, yellow, and red alarms are generated, enter the show hardware
temperature-thresholds command at the system prompt. The system displays the alarm temperature threshold
information for a specific board or all boards in the router and for the router's CPU.
To view all other events on a Viptela device, enter the show notification stream command. The system
displays notifications about events that have occurred on the Viptela device.
LEDs
The chassis LEDs located on the front panel of the vEdge 100 router indicate the status of the router.
If there are one or more major alarms active in the router, the Status LED is lit red. If there are one or more
minor alarms active in the router, the Status LED is lit solid yellow. See Front and Rear Panel Components
for details of the LEDs and the status they indicate.
Additional Information
show hardware alarms show hardware environment show notification stream show hardware
temperature-thresholds Front and Rear Panel Components Check Alarms and Events
Restore a vEdge Router
This article explains how to revert the configuration for a vEdge router to the factory-default values. It also
explains how to do a soft and hard reset of the router.
Reverting to the vEdge Router Factory-Default Configuration
After you set up and start the virtual machines (VMs) for the vEdge Cloud routers and set up and start the
hardware vEdge routers in your overlay network, they come up with a factory-default configuration . When
you make and commit changes to the default configuration, a new configuration file is created. This new
configuration file then becomes the active configuration.
If desired, you can revert to the default factory configuration:
vEdge# request software reset
Reset the Router
You can reset the vEdge router by doing either a hard press or a soft press. To perform either type of press,
locate the Reset button on the front panel of the router. The Reset button is recessed to avoid accidentally
pressing it while the router is operational. To press the Reset button, use a sharp narrow tool.
Perform a Long Press Reset
A long press reset of the vEdge router erases passwords, keys, and most other configuration parameters,
restoring the router to its factory-default configuration.
To perform a long press reset, press the Reset button for more than 10 seconds. After you release the Reset
button, the router will reboot and resume normal operation.
Perform a Short Press Reset
A short press reset of the Edge router is equivalent to a graceful software reboot and is the same as entering
the reboot command at the CLI prompt.
Hardware Installation Guide for vEdge Routers
22
vEdge 100 Router
To perform a short press reset, press the Reset button for two seconds. The short press reset takes effect almost
instantaneously and reboots the router.
Return Hardware
This article describes how to return a vEdge router or a hardware component to Viptela for repair or replacement.
Locate Serial and Model Number
To return a vEdge router or a hardware component to Viptela, you need the serial and model number of the
router or the component being returned.
You can locate the serial and model number of a vEdge router in one of the following ways:
• In vManage NMS, select the Configuration ► Devices screen. The device table lists the serial and model
• Enter the show hardware inventory command at the CLI prompt.
• The serial number (sample shown in Figure 1) is printed on a label on the right side of the router; the
Return Hardware
numbers of the routers in the network.
model number is printed on a label on the back of the router.
Figure 1: Sample Serial Number Label for a vEdge Router
Obtain an RMA Number
If you are returning a vEdge router or a hardware component to Viptela for repair or replacement, contact the
Viptela Customer Support team to open a support case and obtain a Return Materials Authorization (RMA)
number.
Before you open a case and request an RMA number, keep the following information ready:
• Your existing service contract number, if you have one
• Serial number of the router or component
• Model number of the router or component
• Physical location of the router
• Your name, organization name, telephone number, fax number, and shipping address
• Failure or problem description with details
• Type of activity being performed on the router when the problem occurred
• Configuration data displayed by one or more show commands
To obtain an RMA number:
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23
Return Hardware
vEdge 100 Router
1. Open a support case with Viptela in one of the following ways:
• Log in to www.viptela.com/support
• Send email to support@viptela.com
• Call toll-free 800-525-5033
1. A Viptela Customer Support representative validates your request and issues an RMA number for returning
the router or a hardware component.
Note: Do not return the router or any component to Viptela before first obtaining an RMA number. Viptela
reserves the right to refuse to take any shipment that does not have an RMA number.
Repack the Router
If you need to move or return the vEdge router, repack the router in its original packing. Before you repack
the router follow these steps:
1. Shut down the vEdge router by issuing the poweroff command at the CLI prompt.
2. Disconnect power to the router.
3. Remove the cables and transceivers.
You will need the following tools to repack the router:
• Phillips Number 2 (+) screwdriver
• Cardboard carton and original packing in which you received the router
To repack the router in its original packing:
1. If you do not have a vEdge 1000 router, skip this step. Otherwise:
1. If the router is installed in a rack using the rack-mount kit from Viptela, remove the front stopper
screwed along the front side of the rack-mount tray.
2. Then remove the rack-mount tray from the rack by having one person support the weight of the
rack-mount tray while a second person unscrews the rack-mount screws.
3. Place the rack-mount tray on a firm, flat surface.
4. Slide out the vEdge 1000 router from the rack-mount tray.
2. Place the router chassis in the plastic packing bag.
3. Place the side packing foam on both sides of the router chassis.
4. Secure the chassis in the cardboard carton.
5. Secure the top of the chassis by placing the top packing foam over the top of the chassis.
6. Close the cardboard shipping box and seal it with packing tape.
7. Write the RMA number on top of the box for purposes of tracking.
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