Cisco vEdge Series, vEdge 100, vEdge 100m, vEdge 100wm, vEdge 1000 Hardware Installation Manual

...

Hardware Installation Guide for vEdge Routers

First Published: 2018-03-27
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Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
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Cisco Systems, Inc. All rights reserved.

CONTENTS

CHAPTER 1
CHAPTER 2
vEdge 100 Router 1
Declaration of Conformity 2
Components and Specifications 2
Front and Rear Panel Components 4
Ports and Connectors 6
Power Supply and Cooling System 7
General Safety Standards 8
Site Preparation Guidelines 9
Install the vEdge 100 Router 10
Connect the vEdge 100 Router 16
vEdge 100 Router Default Configuration 19
Maintenance and Troubleshooting 20
Restore a vEdge Router 22
Return Hardware 23
vEdge 100b Router 27
Declaration of Conformity 28
Components and Specifications 29
Front and Rear Panel Components 31
Ports and Connectors 33
Power Supply 33
Planning and Installation 34
Prepare for Router Installation 35
Install the vEdge 100b Router 36
Connect the vEdge 100b Router 40
vEdge 100b Router Default Configuration 43
Hardware Installation Guide for vEdge Routers
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Contents
Maintenance and Troubleshooting 46
Restore a vEdge Router 47
Return Hardware 48
CHAPTER 3
vEdge 100m Router 51
At a Glance 52
Declaration of Conformity 52
Components and Specifications 53
Components and Specifications 53
Front and Rear Panel Components 57
Ports and Connectors 60
Power Supply and Cooling in a Cisco vEdge 100m Router 61
Planning and Installation 61
Planning and Installation 61
Prepare for Router Installation 62
Install the vEdge 100m Router 63
Connect the vEdge 100m Router 69
vEdge 100m Router Default Configuration 72
Maintenance and Troubleshooting 77
Maintenance and Troubleshooting 77
CHAPTER 4
Restore a vEdge Router 78
Return Hardware 79
vEdge 100wm Router 83
Declaration of Conformity 84
Components and Specifications 85
Front and Rear Panel Components 89
Ports and Connectors 92
Power Supply and Cooling System 93
Planning and Installation 93
Prepare for Router Installation 94
Install the vEdge 100wm Router 95
Connect the vEdge 100wm Router 102
Maintenance and Troubleshooting 105
Hardware Installation Guide for vEdge Routers
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Restore a vEdge Router 107
Return Hardware 108
Contents
CHAPTER 5
vEdge 1000 Router 111
Declaration of Conformity 112
Components and Specifications 113
Front Panel Components 115
Supported Transceivers 117
Ports and Connectors 120
Power Supply and Cooling in Cisco vEdge 1000 Routers 126
Field-Replaceable Units 128
USB Dongle for Cellular Connection 128
Planning and Installation 130
Prepare for Router Installation 131
Install the vEdge 1000 Router 132
Connect the vEdge 1000 Router 144
vEdge 1000 Router Default Configuration 149
Maintenance and Troubleshooting 150
Install a Transceiver 152
CHAPTER 6
Remove a Transceiver 153
Restore a vEdge Router 154
Return Hardware 155
vEdge 2000 Router 159
Declaration of Conformity 160
Components and Specifications 161
Front Panel Components 163
PIM and Transceiver Modules 165
Supported Transceivers 171
Ports and Connectors 173
Field-Replaceable Units 180
Power Supply and Cooling in Cisco vEdge 2000 Routers 181
Planning and Installation 183
Prepare for Router Installation 184
Hardware Installation Guide for vEdge Routers
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Contents
Install the vEdge 2000 Router 185
Connect the vEdge 2000 Router 194
Install vEdge 2000 Router Components 198
vEdge 2000 Router Default Configuration 202
Maintenance and Troubleshooting 203
Remove vEdge 2000 Router Components 205
Restore a vEdge Router 209
Return Hardware 210
CHAPTER 7
vEdge 5000 Router 213
Declaration of Conformity 214
Components and Specifications 215
Front and Rear Panel Components 217
NIM and Transceiver Modules 220
Supported Transceivers 225
Ports and Connectors 227
Field-Replaceable Units 234
Power Supply and Cooling in Cisco vEdge 5000 Routers 234
Planning and Installation 237
Prepare for Router Installation 238
Connect the vEdge 5000 Router 239
vEdge 5000 Router Default Configuration 241
Maintenance and Troubleshooting 243
Remove vEdge 5000 Router Components 244
Restore a vEdge Router 248
CHAPTER 8
vi
Return Hardware 249
vEdge Cloud Router 253
Declaration of Conformity 254
Hardware Installation Guide for vEdge Routers
CHAPTER 1

vEdge 100 Router

The vEdge 100 router delivers highly secure site-to-site data connectivity to small business and home offices (SOHO). The vEdge 100 router is a fixed-port-configuration router with the following features:
• Five built-in 10/100/1000 Mbps Ethernet ports
• Power over Ethernet (PoE) source support on one Ethernet port
• Encryption and QoS support
• 100 Mbps forwarding throughput (inclusive of encryption)
• Secure identification chip for anti-counterfeit and secure authentication
• Integrated power supply
• Kensington security lock slot to physically lock down the router
• GPS input for geographical location
• Desktop mount, wall mount, or rack-mountable in a 19-inch rack
Chassis Views
Figure 1 and Figure 2 show the front and back panels of the vEdge 100 router, indicating the location of the power interfaces, status indicators, and chassis identification labels.
Figure 1: Front Panel of the vEdge 100 Router
Figure 2: Back Panel of the vEdge 100 Router
Hardware Installation Guide for vEdge Routers
1

Declaration of Conformity

vEdge 100 Router
Declaration of Conformity, on page 2
Components and Specifications, on page 2
General Safety Standards, on page 8
Maintenance and Troubleshooting, on page 20
Declaration of Conformity
The Viptela products are controlled under the Commerce Control List (CCL) of the U.S. Export Administration Regulations (EAR) as networking equipment within the following U.S. Export Control Classification Numbers (ECCN): 5A002, 5D002, and 5E002.
The vEdge hardware and software products and the Viptela encryption technology can be delivered to most end users and destinations worldwide without a licensing requirement. The Viptela solution and products have undergone a one-time review by the Government of the United States of America and qualify for License Exception ENC. As such, they are eligible for export according to Section 740.17 of the EAR.
The Viptela solutions and products can be delivered to most end users worldwide, except to entities or end users in the following countries: Cuba, Iran, North Korea, Sudan, and Syria.
Controlled Technologies
Viptela manages technology subject to the U.S. Export Administration Regulations (EAR). These controlled technologies may include items under U.S. ECCN 5E002 encryption technology. The Viptela encryption technology is for the development, production, and use of Viptela products that implement or use encryption.
The Viptela software distribution policy allows only authenticated users to download the Viptela encryption software. Recipients of controlled technology are obliged to maintain adequate controls to prevent nationals from outside the U.S. and Canada from accessing Viptela information, subject to ECCN5E002, without first obtaining authorization from the U.S. government.
For additional information on controlled technologies, please contact Viptela support at support@viptela.com .

Components and Specifications

This article provides the chassis specifications of the vEdge 100 router and lists the other router components.
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vEdge 100 Router
Components and Specifications
Chassis Specifications
Table 1 lists the specifications for the vEdge 100 router chassis.
Table 1:
SpecificationItem
Services and Slot Density
RJ45 Ports 10/100/1000 Mbps
rate 115.2 Kbps)
Power Specifications
AC input voltage
Physical Specifications
5 ports, one of which has 802.3af PoE source capability
YesEmbedded hardware-based crypto acceleration (IPSec)
2 GBMemory DDR3 ECC DRAM
4 GBNAND storage (internal)
1USB host port (Type A USB 3.0)
1Mini USB connector console port (default baud
AC Input (C6 inlet connector)Power supply
90-264 Vrms
47-63 HzAC input line frequency
15 WattsTypical power consumption with PoE disabled on ge0/0
32 Watts maximumTypical power consumption with PoE enabled on ge0/0
Chassis height
Packaging Specifications
Package height
1.5 in. (3.8 cm)
9 in. (22.9 cm)Chassis width
5.5 in. (14 cm)Chassis depth
Can be accommodated in 1 RURack height
3.1 lb (1.4 kg)Chassis weight
Provided with the unitRack-mount accessory kit 19 in (48.3 cm) EIA
2.5 in. (6.4 cm)
12.4 in. (31.6 cm)Package width
9.6 in. (24.4 cm)Package depth
Hardware Installation Guide for vEdge Routers
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Front and Rear Panel Components

Operating Condition
vEdge 100 Router
SpecificationItem
Temperature
Transportation/Storage Condition
Temperature
Reliability
MTBF
Regulatory Compliance
Safety
EMC
0 to 40°C (32 to 104°F) at sea level ( temperature de-rating of 1.5 deg C per 1000 feet of altitude applicable up to max of 10000 feet or 3000 m)
Max 3000 m (10000 ft)Altitude
10 to 85% RHHumidity
-40 to 70°C (-40 to 158°F)
5 to 95%RHHumidity
4570 m (15000 ft)Altitude
104K hours
AS/NZS 60950-1 CAN/CSA 60950-1 CB-IEC60950-1 CE Marking EN 60950-1 UL60950-1
AS/NZS CISPR22 Class A EN 300 386 EN 55022 Class A FCC Class A ICES Class A VCCI Class A
Front and Rear Panel Components
This article describes the components on the front and rear panels of the vEdge 100 router. See At a Glance for the exact location of these components on the router.
Front Panel LEDs
The vEdge 100 router has five chassis status LEDs located in the front. See Figure 1.
Figure 1: Chassis Status LEDs in a vEdge 100 Router
ROHS 6/6Environmental
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vEdge 100 Router
Front and Rear Panel Components
Table 1 describes the LEDs , their color and states, and the status they indicate.
Table 2:
StatusColorLED
(LED 0–4)
Green/RedPower
• Off: System is not on
• Green: System is healthy and operating fine
• Red: Power supply fault
Green/Yellow/RedStatus
• Off: System is not on
• Solid Green: System is fully functional
• Blinking Green: System is booting up
• Solid Yellow: No Internet connectivity or the system has detected a minor alarm
• Red: System has detected a major system level fault or alarm
Green/YellowEthernet Port
• Off: No link
• Solid Green: 1000 Mbps link detected
• Blinking Green: 1000 Mbps link detected and link activity
• Solid yellow: 10/100 Mbps link detected
• Blinking Yellow: 10/100 Mbps link detected and link activity
Rear Panel
The rear panel of the vEdge 100 router has a Reset button, a Kensington security lock slot, and a GPS antenna input. See Chassis Views for the location of these components.
Reset Button
The Reset button on the rear panel is recessed, to avoid accidentally pressing it while the router is operational. To press the Reset button, use a sharp narrow tool. Table 2 describes the effects of pressing the Reset button.
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Ports and Connectors

vEdge 100 Router
Table 3:
BehaviorPress
Duration
Pressing for two seconds resets and reboots the router.Short press
Pressing for 10 seconds resets the router and reboots it with factory default configuration.Long press
Kensington Security Lock Slot
The rear panel of the vEdge 100 router has a small metal-enforced hole for attaching a Kensington lock to secure the router.
GPS Input
The GPS antenna input on the rear panel of the router allows you to connect an external GPS antenna that has an SMA connector. If you connect a GPS antenna to the router, it can automatically identify the router's geographical location.
Ports and Connectors
The vEdge 100 router supports three types of ports: RJ-45 Ethernet ports, USB port, and USB serial console port.
RJ-45 Ethernet Ports
There are five built-in RJ-45 Ethernet ports on the vEdge 100 router. These ports support 10/100/1000 Mbps and are numbered 0 through 4. Port 0 supports PoE capability.
Figure 1 provides the pinout information for the RJ-45 ports. The RJ-45 ports comply with the 801 standards.
Figure 1: RJ-45 Ports Pinout Information
USB Port
There is one USB port on the vEdge 100 router with a type A connector. The USB port complies with USB
3.0 specification.
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vEdge 100 Router
Console Port
The console port on the vEdge 100 router is a serial port and is accessible via a USB Mini-B connector. See Figure 2.
Figure 2: USB Mini-B Connector
A USB Type-A to Mini-B connector cable is shipped with the vEdge 100 router as standard accessory for console port connection.

Power Supply and Cooling System

The vEdge 100 router has an built-in AC-to-DC power supply unit. Read this article to learn more about the AC power supply in the router as well as about the cooling system and airflow through the router chassis.
Power Supply and Cooling System
AC Power Supply in vEdge 100 Router
The vEdge 100 router has an integrated AC power supply that exposes a C6 male AC inlet connector externally. The unit can be powered by connecting the supplied power cord to AC mains with the C5 female connector end of power cord plugged into the unit.
Table 1 describes the AC power supply specifications for the vEdge 100 router.
Table 4:
SpecificationItem
90-264 VrmsAC input voltage
47-63 HzAC input line frequency
15 WattsTypical power consumption with PoE disabled on transport interface
Typical power consumption with PoE enabled on transport interface
32 Watts maximum
AC Power Cord Specifications
The vEdge 100 router ships with a detachable AC power cord. The power cord has a C5 female connector at one end and the other end is specific to the country/locality to which the product is shipped.
Cooling System in a vEdge 100 Router
The cooling system in a vEdge 100 router consists of internal heat sinks and an internal fan with adjustable speed. The fan speed is algorithmically controlled, based on readings obtained from internal temperature sensors that in turn is determined by factors such as external ambient as well as the traffic workload.
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General Safety Standards

If the ambient temperature inside the chassis rises above the acceptable range, the router raises an alarm. If the temperature inside the chassis rises above the maximum threshold temperature, the router shuts down automatically.
General Safety Standards
vEdge 100 Router
Caution
Caution
Before removing or installing router modules and components, ensure that the router chassis is electrically connected to ground. Ensure that you attach an ESD grounding strap to an ESD point and place the other end of the strap around your bare wrist making good skin contact. Failure to use an ESD grounding strap could result in damage to the router.
Some router components are hot-swappable and hot-insertable. You can remove and replace them without powering off or disconnecting power to the router. Do not, however, install the router or any of its component if they appear to be damaged.
• Install your vEdge router in compliance with the following local, national, and international electrical codes:
• United States—National Fire Protection Association (NFPA 70), United States National Electrical Code.
• Other countries—International Electromechanical Commission (IEC) 60364, Part 1 through Part
7.
• Evaluated to the TN power system.
• Canada—Canadian Electrical Code, Part 1, CSA C22.1.
• Permit only trained and qualified personnel to install or replace switch components.
• Locate the emergency power-off switch in the room in which you are working. In case of an electrical accident, quickly turn off the power.
• Disconnect power before installing or removing the router.
• If an electrical accident occurs, use caution and immediately turn off power to the router.
• Make sure that grounding surfaces are thoroughly cleaned and well-finished before grounding connections are made.
• Do not work alone if hazardous conditions exist.
• Always check that power is disconnected from a circuit. Never assume that it is disconnected.
• Carefully inspect your work area for possible hazards, such as moist floors, worn-out power cords, ungrounded power extension cords, and missing safety grounds.
• Operate the device within marked electrical ratings and product usage instructions.
• To ensure that the router and the FRUs function safely and correctly, use the specified cables and connectors, and make certain they are in good condition.
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vEdge 100 Router

Site Preparation Guidelines

Efficient operation of routers requires proper site planning and proper layout of your equipment rack or wiring closet:
• Ensure that the area around the router is kept free of dust and conductive material.
• Follow appropriate airflow guidelines so that the cooling system functions normally.
• Follow ESD prevention procedures to avoid any damage to the router.
• Install the router in an enclosed, secure area allowing only authorized personnel to access the device.
Environmental Requirements
Install the vEdge routers in a dry, clean, temperature-controlled, and well-ventilated environment:
• Maintain ambient airflow for the router to operate normally. The ambient intake air temperature should be in the range 0°C to 40°C (32°F to 104°F). If the airflow is blocked or if the air intake is too warm, the router can get overheated.
Site Preparation Guidelines
• Avoid temperature extremes. Ensure that the router is operating at an ambient temperature not more that 40°C (104°F) at sea level. For higher altitudes, a derating of 1.50°C per 1,000 feet applies.
• High humidity conditions can cause moisture to penetrate into the chassis. The devices support 10% to 85% humidity levels, non-condensing.
Rack Requirements
For the Cisco vEdge router models that support the rack mount option, you can mount the routers in a two-post or a four-post rack. Table 1 provides the rack requirements for the routers.
Table 5:
GuidelinesRack Requirement
Rack type
Use a two-post or a four-post rack that meets the size requirements for the router, provides bracket holes or hole patterns spaced at 1 U (1.75 in. or 4.45 cm) increments, and is strong enough to support the weight of the router.
Mounting brackets
Ensure that the holes in the mounting brackets are spaced at 1 U (1.75 in. or 4.45 cm). This allows you to mount the router in any location in the rack.
Rack size
It is recommended that the rack comply with the size and strength standards of a 19-inch rack as defined in Cabinets, Racks, Panels, and Associated Equipment (document number EIA-310–D), published by the Electronics Industry Association http://www.eia.org . Ensure that the rack rails are spaced widely enough to accommodate the external dimensions of the chassis and that the outer edges of the front mount brackets extend the width of the chassis to 19 in. (48.2 cm). You must also ensure that the spacing of rails and adjacent racks allows for the proper clearance around the router and rack.
building structure
For maximum stability, secure the rack to ceiling brackets and to floor brackets.Rack secured to
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Install the vEdge 100 Router

Airflow Requirements
When planning your site for installing vEdge routers, allow enough clearance around the installed router. Since the routers work with a front-to-back airflow there are no clearance requirements for the sides, but it is recommended that you provide at least 3 in. of clearance at the back.
Install the vEdge 100 Router
Once you have prepared your site for router installation, unpack the vEdge 100 router and mount it either on the wall or in a 19-inch rack.
Unpack the vEdge 100 Router
A vEdge 100 router is shipped in a cardboard carton and secured firmly in place with foam packing material. The carton contains a packing list and Quick Start instructions. It is recommended that you do not unpack the router till you are ready to install it.
To unpack the router:
1. Open the top flaps of the carton.
vEdge 100 Router
2. Gradually remove the packing foam holding the router and the accessories in place. See Figure 1.
3. Take out the router and each accessory.
4. Verify the router components against the packing list included in the box (see packing list below).
Figure 1: Unpacking the vEdge 100 Router
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vEdge 100 Router
Install the vEdge 100 Router
Note: It is recommended that you do not discard the shipping carton and packing material when you unpack the router. Flatten and store the box in case you need to move or return the router in the future. See Return Hardware .
Packing List for a vEdge 100 Router
The cardboard carton in which the router is packed includes a packing list. Check the parts you receive with your router against the items on the packing list. The packing list specifies the part number, name, and quantity of each item in the carton.
If any part on the packing list is missing, contact your customer service representative or contact Viptela customer support from within the U.S. or Canada by telephone at 800-525-5033 or by email to support@viptela.com .
Table 1 lists the parts shipped with the vEdge 100 router and their quantities.
Table 6:
QuantityComponent
1Router chassis
1AC power cord appropriate for your geographical location (ferrite bead attached)
1USB console cable
1 + 1Ferrite bead and key (to be attached to the USB cable)
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Install the vEdge 100 Router
Mount the vEdge 100 Router
You can mount the vEdge 100 router in one of the following ways:
vEdge 100 Router
QuantityComponent
2Mounting ears, left and right
1Wall-mount bracket
4Mounting ears screws (Packet A)
4Rack-mount screws (Packet B)
1Lock plate and screw (Packet C)
4Wall-mount screws (Packet D)
1Quick Start document
• Mount the router in a 19-inch rack
• Mount the router on the wall
In addition to the accessory box, you need the following tools to mount a vEdge 100 router:
• Number 2 Phillips (+) screwdriver
• Tape measure or level
Mount the vEdge 100 Router in a Rack
You can mount the vEdge 100 router on two front posts in a 19-inch rack using simple rack mount ear accessories. To do so:
1. Place the router chassis on the floor or on a sturdy table near the rack.
2. Verify the internal dimensions of the rack with a tape measure. The rack-mount tray is 440 mm wide and
must fit within the mounting posts.
3. Secure the left and right mounting ears to either side of the router chassis using the four screws (two on each side) in the packet marked A.
Figure 2: Attaching the Mounting Ears to the vEdge 100 Router Chassis
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vEdge 100 Router
Install the vEdge 100 Router
1. Grasp both sides of the router, then lift and position it in the rack, making sure that the mounting ear holes are aligned with the threaded holes in the rack rail.
Figure 3: Positioning the vEdge 100 Router in the Rack
1. Secure the mounting ears to the two front posts of the rack using the four rack-mount screws (two on each
side) in the packet marked B. Tighten the screws.
Figure 4: Attaching the Mounting Ears to the Rack
1. Use a tape measure or level to verify that the tray is installed straight and the holes at either ends of the
rack align properly.
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Install the vEdge 100 Router
2. Secure the router with a Kensington lock. To do so, first attach the lock plate from packet C to the back
Figure 5: Securing the Router with a Kensington Lock
Tip: It is recommended that you retain the dust covers on any unused ports.
Mount the vEdge 100 Router on the Wall
To mount the vEdge 100 router on the wall:
vEdge 100 Router
of the chassis, then insert the lock in the slot.
1. Screw the four shoulder screws in the packet marked D into the pre-drilled holes on the underside of the router chassis as shown in Figure 6. Tighten the screws until wrist tight. Note that the screw heads will not be flush with the chassis bottom.
Figure 6: Attach Screws to the Underside of the vEdge 100 Router Chassis
1. Secure the mounting plate to the wall using four screws appropriate for your wall type (screws not included).
Ensure that the L-shaped bracket of the mounting plate is to the upper left.
Figure 7: Securing the Mounting Plate to the Wall
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vEdge 100 Router
Install the vEdge 100 Router
1. Mount the router on the mounting plate by aligning the four screws on the underside of the router chassis to the holes in the mounting plate. Then gently slide the router chassis into the slots.
Figure 8: Mounting the vEdge 100 Router on the Mounting Plate
1. Secure the router by aligning the round hole on the L-shaped bracket of the mounting plate with the screw
hole in the rear of the router chassis. Then attach the L-shaped bracket to the router using a mounting ear screw from packet A.
Figure 9: Securing the vEdge 100 Router to the Mounting Plate
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Connect the vEdge 100 Router

vEdge 100 Router
1. Secure the router with a Kensington security lock using the slot in the rear of the chassis.
Figure 10: Securing the Router with a Kensington Security Lock
Connect the vEdge 100 Router
This article describes how to connect the vEdge 100 router to an AC power source and to a management console.
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vEdge 100 Router
Connect the vEdge 100 Router
Connect AC Power to the Router
To connect the vEdge 100 router to an AC power source, plug one end of the AC power cord into the back of the router, and plug the other end into an AC power outlet as shown in Figure 1.
Figure 1: Connecting AC Power Supply to a vEdge 100 Router
Note: It is strongly recommended that you use the power cord supplied with the vEdge 100 router.
Caution: If you are connecting AC power to the router, it is recommended that the building have an external surge protective device installed.
Connect the Router to LAN and WAN Interfaces
To connect the vEdge 100 router to the LAN, plug the appropriate cable into any port, except port 4, on the front of the router.
To connect the vEdge 100 router to a WAN, plug the appropriate cable into port 4 on the front of the router.
Figure 2: Connecting a vEdge 100 Router to LAN and WAN Interfaces
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Connect the vEdge 100 Router
Connect the Router to a Management Console
To connect the vEdge 100 router to a management console:
vEdge 100 Router
1. Connect one end of the USB Type-A to Mini-B connector cable into the console port, labeled CONSOLE, on the vEdge router.
2. Connect the other end of the console cable into the console server or to a management console.
To use the USB console from a Windows device:
1. Go to the Device Manager to determine which COM port is being used for the USB serial port.
2. In the PuTTY SSH/Telnet client, in Connection Type, select Serial. Then, specify the COM port and a
speed of 115200.
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vEdge 100 Router

vEdge 100 Router Default Configuration

You can download the Windows driver here .
To use the USB console from a Macintosh device:
1. Install the USB serial drivers attached here .
2. Launch the Terminal utility.
3. From a terminal shell, access the console port with this command:
$ screen /dev/tty.usbserial* 115200,cs8
vEdge 100 Router Default Configuration
The default configuration file looks like this:
vEdge100# show running-config system
vbond ztp.viptela.com aaa
auth-order local radius tacacs usergroup basic
task system read write task interface read write
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Maintenance and Troubleshooting

! usergroup netadmin ! usergroup operator
task system read task interface read task policy read task routing read
task security read ! user admin
password
$6$qtmMiZWj6W6Kh3nr$<wbr/>MAyIfWUVDPDP2q04LqhdIi6kSXySX7<wbr/>fudpwNOg1.<wbr/>6e4XgpKwwNMkV7gx69O4WWtnvLnUg8<wbr/>aoUGw972PHMNati1
!
! logging
disk
enable !
! ! omp
no shutdown
graceful-restart
advertise connected
advertise static ! security
ipsec
authentication-type ah-sha1-hmac sha1-hmac
! ! vpn 0
interface ge0/4
ip dhcp-client tunnel-interface
encapsulation ipsec allow-service dhcp allow-service dns allow-service icmp no allow-service sshd no allow-service ntp
no allow-service stun ! no shutdown
! ! vpn 512 !
vEdge 100 Router
Maintenance and Troubleshooting
Now that you have installed and connected the vEdge 100 router, you can monitor and troubleshoot the various LEDs and system alarms on the router.
Alarm Severity Levels
The system alarms on the vEdge 100 router have two types of severity levels:
• Major (red)—Indicates a critical situation on the router resulting from one of two conditions:
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vEdge 100 Router
Maintenance and Troubleshooting
One or more hardware components on the router has failed.
• One or more hardware components on the router has exceeded the temperature threshold.
A major alarm condition requires immediate attention. If a temperature related major alarm persists for more than five minutes, the router will shut down.
• Minor (yellow)—Indicates a warning on the router that, if left unattended, might result in an interruption in router operation or degradation in router performance. A yellow alarm condition requires further monitoring and/or maintenance.
Hardware Alarms
Hardware alarms on the vEdge 100 router are predefined and are triggered by a physical condition on the router such as a power supply failure, excessive component temperature, or fan failure. The vEdge 100 router triggers the following types of hardware alarms:
• Main board temperature alarm—The main board of the router has one temperature sensing point (board sensor 0). If the temperature of the sensor location crosses the predefined threshold level, the system triggers an alarm.
• CPU temperature alarm—If the temperature of the system CPU crosses the predefined threshold level, the system triggers an alarm.
• Fan alarm—The router has a fixed built-in fan for system cooling which runs at a fixed speed. If the fan stops running, the system triggers an alarm. Also if the fan starts to run below a predefined RPM threshold, the system triggers an alarm.
Table 1 lists the yellow and red alarm threshold for the temperature sensing points in the system—one board sensor on the board and one CPU junction temperature sensor. The lower threshold value (Bad Fan) applies if a fan failure condition is also detected; otherwise the higher threshold value applies (normal).
Table 7:
Item
Yellow Alarm(degrees C)
Red Alarm(degrees C)
Bad FanNormalBad FanNormal
75806065Board sensor 0
90957580CPU junction
temperature
Checking Alarms and Notifications
To view the current chassis environment condition , enter the show hardware environment command at the system prompt. The system displays the power supply status, temperature sensor readings, fan speed, and related alarm status if any exists.
To view the severity of active alarms, enter the show hardware alarms command at the system prompt. The system displays the alarm severity and a brief description of the cause of each active alarm.
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Restore a vEdge Router

vEdge 100 Router
To view temperature thresholds at which green, yellow, and red alarms are generated, enter the show hardware temperature-thresholds command at the system prompt. The system displays the alarm temperature threshold
information for a specific board or all boards in the router and for the router's CPU.
To view all other events on a Viptela device, enter the show notification stream command. The system displays notifications about events that have occurred on the Viptela device.
LEDs
The chassis LEDs located on the front panel of the vEdge 100 router indicate the status of the router.
If there are one or more major alarms active in the router, the Status LED is lit red. If there are one or more minor alarms active in the router, the Status LED is lit solid yellow. See Front and Rear Panel Components for details of the LEDs and the status they indicate.
Additional Information
show hardware alarms show hardware environment show notification stream show hardware temperature-thresholds Front and Rear Panel Components Check Alarms and Events
Restore a vEdge Router
This article explains how to revert the configuration for a vEdge router to the factory-default values. It also explains how to do a soft and hard reset of the router.
Reverting to the vEdge Router Factory-Default Configuration
After you set up and start the virtual machines (VMs) for the vEdge Cloud routers and set up and start the hardware vEdge routers in your overlay network, they come up with a factory-default configuration . When you make and commit changes to the default configuration, a new configuration file is created. This new configuration file then becomes the active configuration.
If desired, you can revert to the default factory configuration:
vEdge# request software reset
Reset the Router
You can reset the vEdge router by doing either a hard press or a soft press. To perform either type of press, locate the Reset button on the front panel of the router. The Reset button is recessed to avoid accidentally pressing it while the router is operational. To press the Reset button, use a sharp narrow tool.
Perform a Long Press Reset
A long press reset of the vEdge router erases passwords, keys, and most other configuration parameters, restoring the router to its factory-default configuration.
To perform a long press reset, press the Reset button for more than 10 seconds. After you release the Reset button, the router will reboot and resume normal operation.
Perform a Short Press Reset
A short press reset of the Edge router is equivalent to a graceful software reboot and is the same as entering the reboot command at the CLI prompt.
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vEdge 100 Router
To perform a short press reset, press the Reset button for two seconds. The short press reset takes effect almost instantaneously and reboots the router.

Return Hardware

This article describes how to return a vEdge router or a hardware component to Viptela for repair or replacement.
Locate Serial and Model Number
To return a vEdge router or a hardware component to Viptela, you need the serial and model number of the router or the component being returned.
You can locate the serial and model number of a vEdge router in one of the following ways:
• In vManage NMS, select the Configuration ► Devices screen. The device table lists the serial and model
• Enter the show hardware inventory command at the CLI prompt.
• The serial number (sample shown in Figure 1) is printed on a label on the right side of the router; the
Return Hardware
numbers of the routers in the network.
model number is printed on a label on the back of the router.
Figure 1: Sample Serial Number Label for a vEdge Router
Obtain an RMA Number
If you are returning a vEdge router or a hardware component to Viptela for repair or replacement, contact the Viptela Customer Support team to open a support case and obtain a Return Materials Authorization (RMA) number.
Before you open a case and request an RMA number, keep the following information ready:
• Your existing service contract number, if you have one
• Serial number of the router or component
• Model number of the router or component
• Physical location of the router
• Your name, organization name, telephone number, fax number, and shipping address
• Failure or problem description with details
• Type of activity being performed on the router when the problem occurred
• Configuration data displayed by one or more show commands
To obtain an RMA number:
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Return Hardware
vEdge 100 Router
1. Open a support case with Viptela in one of the following ways:
• Log in to www.viptela.com/support
• Send email to support@viptela.com
• Call toll-free 800-525-5033
1. A Viptela Customer Support representative validates your request and issues an RMA number for returning the router or a hardware component.
Note: Do not return the router or any component to Viptela before first obtaining an RMA number. Viptela reserves the right to refuse to take any shipment that does not have an RMA number.
Repack the Router
If you need to move or return the vEdge router, repack the router in its original packing. Before you repack the router follow these steps:
1. Shut down the vEdge router by issuing the poweroff command at the CLI prompt.
2. Disconnect power to the router.
3. Remove the cables and transceivers.
You will need the following tools to repack the router:
• Phillips Number 2 (+) screwdriver
• Cardboard carton and original packing in which you received the router
To repack the router in its original packing:
1. If you do not have a vEdge 1000 router, skip this step. Otherwise:
1. If the router is installed in a rack using the rack-mount kit from Viptela, remove the front stopper
screwed along the front side of the rack-mount tray.
2. Then remove the rack-mount tray from the rack by having one person support the weight of the
rack-mount tray while a second person unscrews the rack-mount screws.
3. Place the rack-mount tray on a firm, flat surface.
4. Slide out the vEdge 1000 router from the rack-mount tray.
2. Place the router chassis in the plastic packing bag.
3. Place the side packing foam on both sides of the router chassis.
4. Secure the chassis in the cardboard carton.
5. Secure the top of the chassis by placing the top packing foam over the top of the chassis.
6. Close the cardboard shipping box and seal it with packing tape.
7. Write the RMA number on top of the box for purposes of tracking.
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