Cisco Unified Videoconferencing Manager User Manual
Installation Guide for
Cisco
Unified Videoconferencing Manager
Release 5.6
October 2008
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-16908-01
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required
to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be
determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public
domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR
LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF
DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CCDE, CCENT, Cisco Eos, Cisco HealthPresence, the Cisco logo, Cisco Lumin, Cisco Nexus, Cisco StadiumVision, Cisco TelePresence, Cisco WebEx, DCE, and Welcome
to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn and Cisco
Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco
Cisco
Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Event Center, Fast Step,
Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, iQuick Study, IronPort, the IronPort
MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase,
SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx
Cisco
Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship
between Cisco and any other company. (0812R)
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the
document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
Installation Guide for Cisco Unified Videoconferencing Manager Release 5.6
© 2008 Cisco Systems, Inc. All rights reserved.
Store are service marks; and Access Registrar, Aironet, AsyncOS,
IMPLIED, INCLUDING, WITHOUT
Certified Internetwork Expert logo, Cisco IOS,
logo, LightStream, Linksys, MediaTone,
logo are registered trademarks of
CONTENTS
CHAPTER
1 Installing Cisco Unified Videoconferencing Manager 1-1
Pre-installation 1-1
Minimum System Requirements 1-1
Installing the Server Operating System 1-2
LDAP Server Types 1-3
Supported Devices 1-3
SNMP Service 1-3
Port Requirements 1-3
How to Install Cisco Unified Videoconferencing Manager 1-4
Installing Cisco Unified Videoconferencing Manager 1-5
Installing Cisco Unified Videoconferencing Desktop 1-6
How to Perform Post-installation Procedures 1-8
Confirming Installation 1-8
Running the Cisco Unified Videoconferencing Manager Service 1-9
Logging in for the First Time 1-9
Obtaining a License 1-10
Changing Server Name and Web Port 1-10
Uninstalling Cisco Unified Videoconferencing Manager 1-10
CHAPTER
OL-16908-01
2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data 2-1
Overview 2-1
How to Back up Cisco Unified Videoconferencing Manager Data 2-2
Backing Up the Internal Database 2-2
Backing Up an MSSQL 2005/2000/MSDE Database 2-2
Back-up File Locations for Configuration Files 2-3
Backing Up Branding and Sound Files 2-4
Backing Up the License 2-4
How to Restore Cisco Unified Videoconferencing Manager Data 2-4
Restoring Configurations 2-5
Restoring the Internal Database 2-5
Restoring an MSSQL 2005/2000/MSDE Database 2-6
Restoring Configuration Files 2-7
Restoring Branding and Sound Files 2-8
Restoring the License 2-8
Installation Guide for Cisco Unified Videoconferencing Manager Release 5.6
iii
Contents
iv
Installation Guide for Cisco Unified Videoconferencing Manager Release 5.6
OL-16908-01
Installing Cisco Unified Videoconferencing Manager
• Pre-installation, page 1-1
• How to Install Cisco Unified Videoconferencing Manager, page 1-4
• How to Perform Post-installation Procedures, page 1-8
• Uninstalling Cisco Unified Videoconferencing Manager, page 1-10
Pre-installation
Read this section before installing Cisco Unified Videoconferencing Manager.
• Minimum System Requirements, page 1-1
• Installing the Server Operating System, page 1-2
• LDAP Server Types, page 1-3
CHAP T ER
1
• Supported Devices, page 1-3
• SNMP Service, page 1-3
• Port Requirements, page 1-3
Minimum System Requirements
Cisco Unified Videoconferencing Manager must be installed on one of the following Cisco MCS server
models:
• Cisco MCS 7825 Series
–
MCS-7825-H2
–
MCS-7825-I2
–
MCS-7825-H3
–
MCS-7825-I3
• Cisco MCS 7835 Series
–
MCS-7835-H2
–
MCS-7835-I2
OL-16908-01
Installation Guide for Cisco Unified Videoconferencing Manager Release 5.6
1-1
Pre-installation
• Cisco MCS 7845 Series
–
MCS-7845-H2
–
MCS-7845-I2
Installing the Server Operating System
Cisco Unified Videoconferencing Manager Release 5.6 requires the servers to run the Cisco Media
Convergence Server operating system, which is a Cisco Systems version of the Windows 2003 version
1.3b. This version of the operating system is shipped automatically to customers purchasing this product
for the first time. Customers who are upgrading from previous releases of this product that are installed
on a Windows 2000 operating system will need to upgrade the server operating system before installing
the Cisco Unified Videoconferencing Manager Release 5.6.
You can download the Media Convergence Server operating system software from the Cisco.com
Software Download tool at this location:
http://tools.cisco.com/support/downloads/go/PlatformList.x?sftType=Voice%20Applications%20OS%
20and%20BIOS%20Updates&mdfid=280771554&treeName=Voice+and+Unified+Communications&
mdfLevel=Software%20Version/Option&url=null&modelName=Cisco+Unified+Communications+Ma
nager+Version+4.3&isPlatform=N&treeMdfId=278875240&modifmdfid=null&imname=&hybrid=Y&
imst=N
Alternatively, you can find the download location from Cisco.com by following these instructions.
Chapter 1 Installing Cisco Unified Videoconferencing Manager
Procedure
Step 1 On Cisco.com, select Support > Download Software.
Step 2 Select the Voice Software product category.
Step 3 Log in with your Cisco.com account to obtain the full list of categories on this page.
Step 4 Click the To Access Voice Software Downloads link.
Step 5 Expand these folders: IP Telephony > Call Control > Cisco Unified Communications Manager
(CallManager).
Step 6 Click Cisco Unified Communications Manager Version 4.3.
Step 7 Click Voice Applications OS and BIOS Updates.
The required operating system 2003.1(3b) is listed in the All Releases folder under CCM-OS v.2K
folder. The latest Service Release (SR) at the time of this document’s creation was SR5. Updated Service
Releases are routinely posted, and you should use the latest service release.
Step 8 Click 2003.1(3b)_SR5 (or latest available SR number).
Step 9 Click the download link to download the software.
Technical documentation, release notes, and other file information are available to the right.
1-2
Installation Guide for Cisco Unified Videoconferencing Manager Release 5.6
OL-16908-01
Chapter 1 Installing Cisco Unified Videoconferencing Manager
LDAP Server Types
Cisco Unified Videoconferencing Manager supports Microsoft Active Directory 2000 and 2003.
Supported Devices
Cisco Unified Videoconferencing Manager supports the following devices:
• Cisco IOS H.323 Gatekeeper
• Cisco Unified Communications Manager
• Microsoft LCS 2005 SP1
• Microsoft OCS 2007
• Broadsoft IPCentrix
• Cisco Unified Videoconferencing 3500 MCU versions 4.4 and 5.6
• Cisco Unified Videoconferencing 3500 Gateway versions 5.6
• Cisco Unified Videoconferencing Desktop version 5.6
• Sony endpoints: PCS 1, PCS 11, PCS 1600, TL30, TL50, G50, and G70
Pre-installation
SNMP Service
Install the Microsoft Windows SNMP service for Cisco Unified Videoconferencing Manager.
Port Requirements
Table 1-1 shows the required ports for Cisco Unified Videoconferencing Manager. Make sure all
required ports are available.
Protocol Ports Type Direction Purpose Destination
Cisco Unified Videoconferencing Manager Server Ports
HTTP 80 TCP In from Web Web UI access and Web Service
XML 3336 TCP In from Desktop Cisco Unified Videoconferencing
Internal
gatekeeper
HTTP
Database
connection
8011 TCP In from Web Web UI access. Disabled by
3306 TCP Local database
Table 1-1 Required Ports
connection
access
Manager’s version of MCU Call
Control XML API
default.
If the internal database is installed,
the application communicates with
the database using port 3306.
Cisco Unified
Videoconferencing Manager
Cisco Unified
Videoconferencing Manager
Cisco Unified
Videoconferencing Manager
Cisco Unified
Videoconferencing Manager
OL-16908-01
Installation Guide for Cisco Unified Videoconferencing Manager Release 5.6
1-3
Loading...