Cisco Systems SPA941 User Manual

Before You Begin Install the IP Telephony System

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®

A Division of Cisco Systems, Inc.

For first-time installation of the System, Linksys strongly recommends that you
run the Setup Wizard, which you can download from www.linksys.com. For
advanced users, you may follow the instructions in this Quick Installation.

Make sure you have the following:

• IP Telephony System

• One or more Internet phones
(for example, Linksys SPA-family
IP Phones, model number:
SPA941)

• A router and cable/DSL
modem (or gateway)

• One or more Ethernet network
switches (so you can connect
Internet phones or computers)

• At least one active Internet
phone service account and its

Package Contents

• IP Telephony System

• Power Adapter

• RJ-45 Ethernet Cable

• Quick Installation

IP Telephony System

Voice

Model No.

Model No.

SPA9000

Quick Installation

settings if you want to make
external calls

• An active Internet connection
if you want to make external
calls

• At least one computer for
configuration of the System
and Internet phones

• Two or more Ethernet network
cables

• Analog telephones or fax
machines (optional)

Internet

Cable/DSL Modem

SPA941

Analog

Phone

SwitchSPA941

SPA941

Fax

Router

Administration

Computer

Desktop

Computer

A Typical Scenario

NOTE: For best results, use a

switch that offers QoS (Quality of
Service) and full wire-speed
switching. QoS enables the switch to
give top priority to voice traffic, while
full wire-speed switching lets it
forward packets as fast as your
network can deliver them. The next
best choice is a QoS (Quality of
Service) switch.

1

A Plug an analog telephone

into the Phone 1 port of the
System. (optional)

B If you have a second

analog telephone or fax
machine, plug it into the
Phone 2 port. (optional)

C Connect an Ethernet

network cable to the
Internet port of the System.
Connect the other end to
one of the Ethernet ports on
your router.

D Connect a different

Ethernet network cable to
the Ethernet port of the
System. Then connect the
other end to the computer
you will use to manage the
System (this will be the
administration computer).

E Connect the included

power adapter to the Power
port of the System, and then
plug the power adapter into
an electrical outlet.

F Launch the web browser on

the administration
computer.

G Enter 192.168.0.1/admin/

voice/advanced in the
Address field. Press Enter.

A

IMPORTANT: Do not connect the

Phone port to a telephone wall jack.
Make sure you only connect a
telephone or fax machine to the
Phone port. Otherwise, the System or
the telephone wiring in your home or
office may be damaged.

C

D

E

NOTE: 192.168.0.1 is the default

local IP address of the System.

H The Voice - Info screen will

appear. Click the SIP tab.

I In the PBX Parameters

section, select WAN for the
Proxy Network Interface.

J Click Submit All Changes.
K The Voice - Info screen will

appear. Click the Router
tab.

L Click the WAN Setup tab.
M For the Connection Type,

select Static IP.

N In the Static IP Settings

section, complete the
following fields:

Static IP - Enter a static IP
address appropriate for
your network. Write this
down; you will use it later.

NetMask - Enter the subnet
mask of your router.

Gateway - Enter the local IP
address of your router or
gateway.

I

M

NOTE: Make sure your router will

not assign the System’s IP address to
any other device. For example, you
can assign an IP address outside of
your router’s DHCP IP address range;
however, it must be within the
router’s subnet range.

For information about IP addressing,
refer to the router’s documentation.

O In the Optional Settings

section, complete the
Primar y DNS field.

Primary DNS - Enter the DNS
IP address of your router.

P In the Remote

Management section,
select yes from the Enable

WAN Web Server

drop-down menu.

Q Click Submit All Changes.
R The Router - Status screen

will appear. Verify that the
following settings match
your entries:

• WAN Connection Type ­Static IP

• Current IP

• Current NetMask

• Current Gateway

• Primary DNS

Proceed to the next section.

2

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Connect the Internet Phones

3

Set Up External Calling

4 5

Receive External Calls

Use the Auto-Attendant

A Connect an Ethernet

network cable to one of the
Ethernet ports on your
router. Then connect the
other end of the cable to
an Ethernet port on a
network switch.

B Connect the switch’s power

adapter to its power port,
and then plug the power
adapter into an electrical
outlet.

C Connect an Ethernet

network cable to an Internet
phone. Then connect the
other end to one of the
Ethernet ports on the switch.

(If the Internet phone has
been used before, reset it to
its factory default settings
first. Refer to its
documentation for more
information.)

D Connect the Internet

phone’s power adapter to
its power port, and then
plug the power adapter into
an electrical outlet.

E The Internet phone will

reboot two to three times
(each reboot may take up
to one minute). The System
will automatically assign an
extension number to the
Internet phone. When the
Internet phone displays it
extension number, then it is
ready for use.

NOTE: The System automatically

registers Linksys SPA-family Internet
phones (including model number
SPA941). If you connect a different
SIP-compatible phone, then
registration will be manual. Refer to
your phone’s documentation.

NOTE: The default SIP port of the

System is 6060.

F Repeat steps C-E until you

have installed all of your
Internet phones.

Congratulations! Now you can

make calls from one Internet

phone to another by dialing an

extension number.

Continue to the next section.

Make sure you have an active
Internet connection. Then
configure the settings for your
Internet phone service.

A Launch the web browser on

the administration
computer.

B Enter <IP address of the

System>/admin/voice/
advanced in the Address

field (use the static IP
address you previously
assigned to the System).
Then press Enter.

C The Voice - Info screen

will appear. Click the
Line 1 tab.

D In the Subscriber

Information section,
complete these fields:

User ID - Enter the user ID
(also called the account
number) supplied by your
ITSP. Do not use any
hyphens, spaces, or other
punctuation.

Password - Enter the
case-sensitive password
supplied by your ITSP.

NOTE: If your Internet Telephony

Service Provider (ITSP) supplied the
System, then it may be
pre-configured for you, and you do
not need to change any settings.
Refer to the instructions supplied by
your ITSP for more information.

D

E In the Proxy and Registration

section, complete the
Proxy field.

Proxy - Enter the proxy
address supplied by your
ITSP.

F If you have additional

settings, enter those as well.
Refer to the instructions your
ITSP gave you.

G Click Submit All Changes.
H The System will reboot itself.

Then the Internet phones will
reboot themselves.

I The Voice - Info screen will

appear. In the Line 1 Status
section, make sure that the
Registration Status says,
“Registered.”

You can use any phone
connected to the System to make
external calls. However, you
cannot receive calls on any
analog telephone unless you
configure the appropriate
settings. Refer to the User Guide
for instructions about the FXS
settings. (You can download the
User Guide at www.linksys.com.)

Congratulations! Now you can

make external calls.

NOTE: Dial 9 first when you make

an external call with the default US
dial plan.

If you cannot make calls with the
default US dial plan, visit
www.linksys.com/kb for additional
dial plans, or refer to the User Guide
to write your own script. (You can
download the User Guide at
www.linksys.com.)

To receive external phone calls,
you need to know the Direct
Inward Dialing (DID) number
assigned to you by your ITSP.
Usually this is the same as your
user ID, but it can be a different
number. Check with your ITSP to
find out what your DID number is.

Then decide which Internet
phones will ring when an outside
caller calls your DID number. The
default is aa, which stands for
auto-attendant, an automated
system that picks up external calls
and plays pre-recorded voice
messages. If you want only the
auto-attendant to receive a call,
keep the default setting. When the
auto-attendant receives a call, it
will prompt the caller to dial the
appropriate extension.

If you want specific Internet
phones to ring when your DID
number is called, then refer to the
User Guide for instructions about
the Contact List setting. (You can
download the User Guide at
www.linksys.com.)

NOTE: If you decide to keep

traditional phone service, which is
also known as Plain Old Telephone
Service (POTS), then you will use the
Linksys Analog Telephone Adapter
(model number: SPA3000). For
details, refer to the Analog Telephone
Adapter’s documentation.

By default, the daytime auto­attendant is enabled, so the first
message it plays (“If you know
your party’s extension, you may
enter it now”) is suitable for
business hours.

If you want a caller to hear a
different greeting during nighttime
(non-business) hours, then refer to
the Auto-Attendant Quick
Installation, which is available at
www.linksys.com.

For additional information or troubleshooting
help, refer to the User Guide, which is
available on the Linksys website. Contact
your Internet Telephony Service Provider for
further support.

Linksys Website

http://www.linksys.com or
http://www.linksys.com/support

Linksys is a registered trademark or trademark of
Cisco Systems, Inc. and/or its affiliates in the U.S.
and certain other countries. Copyright © 2006
Cisco Systems, Inc. All rights reserved.

SPA9000-QI-60303A JL